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Cisco Video Assurance Management Solution

Release Notes for Cisco Video Assurance Management Solution, 3.0

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Table Of Contents

Release Notes for Cisco Video Assurance Management Solution 3.0

Contents

Introduction

New Features with Release 3.0

Solution Requirements

ROSA NMS Requirements

TBSM Requirements

Hardware Requirements

Software Requirements

Installation Notes

Uninstall

Important Notes

Increasing the Heap Size Used by Netcool Impact to Handle High Event Loads

Open Caveats

Related Documentation

Cisco VAMS 3.0 Documentation

Documentation for VAMS Components

Obtaining Documentation and Submitting a Service Request


Release Notes for Cisco Video Assurance Management Solution 3.0


Revised: September 14, 2010, OL-16499-03

Contents

Introduction

New Features with Release 3.0

Solution Requirements

Installation Notes

Important Notes

Open Caveats

Related Documentation


Note Visit http://www.cisco.com/en/US/products/ps9518/prod_release_notes_list.html to view the latest version of these release notes.


Introduction

Cisco VAMS 3.0 provides service providers with a modular, end-to-end video assurance management architecture, including real-time, centralized monitoring of headends, hubs, core, distribution, regional, and aggregation networks for broadcast video services.

Cisco VAMS includes a service-aware dashboard that pinpoints and correlates alarms related to video service availability and quality from the headend or the transport network. Using Cisco VAMS you can monitor and manage video services, such as linear broadcast and video on demand (VoD) based on MPEG-2 transmission streams (TS) and uncompressed flows.

See Solution Requirements for descriptions of the solution components and required software versions.

Cisco VAMS 3.0 uses Cisco Multicast Manager (CMM 3.1) with patch 3.1.1 for multicast monitoring and troubleshooting functions, such as monitoring of VidMon devices, and the Cisco ROSA Copernicus Network Management System (NMS) for monitoring of video headend events.

Additionally, the Cisco VAMS 3.0 system architecture includes an interface between Cisco Info Center and CMM. This interface is provided by:

The Cisco Info Center Object Server (central DB)

IBM Tivoli Business and Services Manager (TBSM), a service dashboard and visualization tool

IBM Tivoli Impact, which supports the definition of service and network correlations

This accomplishes two key objectives for Cisco VAMS 3.0. It provides:

Connectivity between Cisco ANA, CMM, the Cisco ROSA NMS, and Cisco Info Center.

A "Single Pane of Glass" toolset1 for Cisco VAMS 3.0.

Cisco Info Center contains rules files that specify the rules that define multicast alerts from various sources, such as probes, routers, Cisco 7600 series routers, Cisco ASR 9000 aggregation series routers, Digital Content Managers (DCMs), and other network management systems. The rules files contains code that extracts the multicast group and source information from these alerts and provides the operator with a Launch CMM Multicast Trace option and a Launch CMM Tree Change report option.

By integrating CMM and the Cisco ROSA NMS with Cisco Info Center you can view all the alarm conditions and data for service level correlation and analysis. Additionally, for CMM events, you can launch troubleshooting and diagnostic analysis directly from Cisco Info Center.

Cisco VAMS 3.0 supports several third-party video probes.CMM supports video probes in two ways:

CMM can receive SNMP traps directly from the following video probes or element managers:

IneoQuest iVMS

BridgeTech probes

Mixed Signals probes


Note Although CMM does not generate events or status from iVMS traps, CMM displays the traps.


In addition, CMM can display flow trace status for probes for which it can be configured to poll directly:

IneoQuest probes

BridgeTech probes

For a list of the video probes and element managers that you can use with CMM, and information on software and firmware versions, see Table 1.

Cisco VAMS 3.0 can be used with Cisco ANA 3.7 to build an abstracted network model through a set of virtual network elements (VNEs). Each VNE represents an element in the managed network.

See Figure 1 and Figure 2 for an overview of the Cisco VAMS components (the topologies shown in the figures are examples). Figure 1 shows Cisco VAMS in the video headend network, and Figure 2 shows Cisco VAMS in a video transport network.

Figure 1 Cisco Video Assurance Management Solution 3.0 Components for Video Headend Monitoring

The ROSA Copernicus NMS receives events either directly from the DCM, or, if the ROSA EMS is deployed in the headend network, from the ROSA EMS.

Figure 2 Cisco Video Assurance Management Solution 3.0 Components

New Features with Release 3.0

Cisco VAMS 3.0 provides the following new features and functionality:

Support for IOS Video Monitoring (VidMon)—VAMS 3.0 provides support for VidMon metrics on Cisco 7600 devices and on Cisco ASR 9000 Series Aggregation Series Routers. VAMS VidMon support includes:

Polling of VidMon metrics from routers, including:

MRV—Media Rate Variation: This metric allows the measurement of packets per second of an IP constant bit rate (CBR) flow against a user-configured nominal setting for that flow. MRV is most applicable for uncompressed flows such as serial digital interface (SDI) and high definition SDI (HD-SDI) where it is not possible to inspect the payload. MRV is supported on the Cisco 7600 Series Ethernet Services Plus (ES+) line card and Cisco ASR 9000 Series.

MRV is also applicable to Real-Time Transport Protocol (RTP) encapsulated compressed video, as the current implementation of 7600 VidMon MDI does not support RTP encapsulation.

MDI-MLRMedia Delivery Index - Media Loss Rate: This metric is derived by summarizing the total missing MPEG frames for a given reporting period for a given PID (program). MDI-MLR is supported on the Cisco 7600 ES+ line card.

DF—Delay Factor: This metric is applicable to both MDI and MRV and measures the difference between the arrival and drain rates of a media stream.
The DF over an interval period represents the buffering required to handle variations in transmission at a point in the transmission path.

DF is supported on the Cisco 7600 ES+ line card as MDI:DF and MRV:DF; and on the Cisco ASR 9000 Series as MRV:DF.

MDCMedia Discontinuity Counter: This measures the number of MPEG discontinuities and provides the MDC, which gives the frequency of the discontinuities for a TS. MDC is supported on the Cisco 7600 ES+ line card.

MSEMedia Stop Event: As Cisco devices are control-plane aware, it is possible to isolate unexpected media loss at a point in the network from loss that occurs as a result of normal control-plane changes. This is reported as a Media Stop Event. MSE is supported on the Cisco 7600 ES+ line card and Cisco ASR 9000 Series.


Correlation of Syslog events to video services.

Syslog Event Support—Support for Syslog events from Cisco 7600 devices and Cisco ASR 9000 devices.

Support for ASSR Alerts from the ROSA NMS—Through the Cisco ROSA NMS, 4.1, VAMS 3.0 supports Aggregated Service Status Reflection (ASSR) alerts for probes using IneoQuest iVMS 4.1.2, Patch 5.

ASSR alerts are traps that contains the service name and service location data. Cisco Info Center uses the information in ASSR alerts to identify the geographic location of devices used to transmit a video service that is monitored by VAMS.

CMM 3.1.1 Support— Cisco VAMS 2.0 worked with Cisco Multicast Manager 2.5. Cisco VAMS 3.0 works with CMM Release 3.1.1.

The major new CMM 3.1 features used by VAMS 3.0 include:

CMM VidMon Metrics—CMM 3.1 includes polling of VidMon metrics from routers, including MLR Reporting, DF reporting, and MRV reporting. When a specified MRV or MDI threshold is exceeded, CMM generates a HIGH or LOW alert corresponding the VidMon metric. For example, when a specified MRV Maximum threshold is exceeded, CMM generates a VIDMON MRV HIGH alert, and when a specified MRV Minimum threshold is reached, CMM generates a VIDMON MRV LOW alert.

Dashboard Metrics Graphs—The CMM 3.1 Dashboard provides a new dashboard metrics graph feature that allows users to monitor the traffic flow (metrics) for a selected set of configured polling entries. Three types of graphs can be displayed:

SG—Display a Source, Group statistics graph. For a configured router, BPS/PPS for specified device and S,G can be displayed.

Video Probe—Display statistics for a video probe. For a Video Probe graph, you can choose to display DF (Delay Factor) or MLR (Media Loss Rate) for a video probe on a specified device.

Vidmon—Display statistics for a Vidmon device. For specified Vidmon devices you can choose to display DF, MLR, or MRV (Media Rate Variation) for a specified device and S,G.


Historical Graphs—Historical graphs provide visual representation of trends and performance of multicast flows over time.

Configurable SNMP Trap Descriptor—CMM 3.1 provides support for user configuration of the descriptor for SNMP traps issued by CMM. This configuration is on a per domain-basis.

Enhanced Cisco Info Center Functionality—Enhanced Cisco Info Center Functionality includes:

Enhanced Cisco Info Center Dashboard—The enhancements to the Cisco Info Center Dashboard include:

Video Assurance Management Service Dashboard—The Service Dashboard provides a Service Tree that lets you browse the video services in your network, service maps showing the devices in a selected service, and service event lists showing the events related to the video service.

Customized Event Views for Video Events— The Service Dashboard provides customized event views for ROSA events, CMM events, video events, VidMon events, ANA events, and all events.

Rules for Syslog Events—Additional rules to process Syslog messages from VidMon devices and correlate the Syslog messages, as well as SNMP traps with specific video services.


Solution Requirements

Table 1 lists the software and firmware requirements for the Cisco VAMS components.

Table 1 Requirements for VAMS Solution Components 

Solution Component
Version Information
Notes

Cisco VAMS

3.0

Installation script

Active Network Abstraction (ANA)

3.7

ANA Gateway—Sun Fire V490, Solaris 101

ANA Unit—Sun Fire V480, Solaris 101

ANA Client—IBM or PC compatible work station, Windows 2000 or Windows XP1

Cisco Multicast Manager

3.1.1

Sun —Solaris 8, 9, or 10

Linux— Linux 4 or 5

ROSA Copernicus Element Management System

4.0.4.8

The ROSA EMS is supported on the following operating systems:

Microsoft Windows 2000

Microsoft Windows Server 2003

Windows XP, Service Pack 2

Microsoft Windows Vista

ROSA Copernicus NMS

4.0.4.8

Digital Content Manager

DCM software V8.01.86

Model D9900 and D9901 with GbE interface card

Cisco 7600 Series router

12.2(33)ZI or 15.0(1)S

Supervisor card: 7600-SUP720-3BXL with redundant SUP720-3BXL.

Line cards include the following Ethernet Services Plus (ES+) line cards: 76-ES+T-4TG,76-ES+T-40G, 7600-ES+4TG3C, 7600-ES+20G3C, and several other versions.

Cisco 7600 Series Route Switch Processors (RSPs) 720 with 10 Gigabit Ethernet uplinks include the RSP720-3C-GE and the RSP720-3CXL-10GE.

Cisco ASR9000 series routers

IOS XR 3.9.1

Apply IOS-XR Software Maintenance Upgrade (SMU) asr9k-mcast-3.9.1.CSCtf69443-1.0.0 to all ASR 9000 routers.

Cisco uBR10K

12.2(33)SCB4

 

Cisco Catalyst 6500 switch

12.2(33)SXI

Cisco Carrier Routing System-1 (CRS-1)

IOS-XR 3.9

Line cards include CRS-MSC, CRS1-SIP-800 (with SPA-8X1GE), 8-10GE

Cisco Catalyst 4948 switch (CAT 4948-10GE)

12.2(46)SG

Cisco Info Center

VAMS release 3.0 includes the following Cisco Info Center IBM Tivoli Netcool components:

ObjectServer - 7.3

TBSM - 4.2.1

Impact - 5.1

IneoQuest iVMS

Version 4.02.001.02.29

 

IneoQuest video probes

Singulus G1-T Media Analyzer, Geminus G1-T

Geminus G10
Geminus G2x

IQ Media Monitor

Cricket - ASI version

Cricket - MS version

Cricket - IP version

Cricket - QAM and 8VSB versions

Cricket - QAM Plus versions

Firmware Version: TB6x-3.10a-120109.iqz
Software Version: 3.10a

Firmware Version: Denali-2.1-4a-120109.iqz
Software Version 2.14a

Firmware Version: MA6x-3.10a -120109.iqz Software Version: 3.10a

Firmware version: Cricket-MS6x-2.11a-120109.iqz
Software Version: 2.11aa

Firmware Version: Cricket-6x-2.10a-120109.iqz
Software Version: 2.10a

Firmware version: Firmware Version: Cricket-6x-2.10a-120109.iqz
Software Version: 2.10a

Firmware Version: Cricket-Q6x-2.10a-120109.iqz
Software Version: 2.10a

Cricket-DQ-1.4a-120109.iqz
Software Version: 1.4a

Mixed Signals video probe

Sentry 136 Digital Content Monitor2

Sentry Engine Version: PDM (build 1460.84)
Sentry Database Version: 3.0.31
Sentry Configuration: TRANSPORT

Bridge Technologies

VB Series

Version: 3.1.0-26, including the VB260 QAM probe.

VB220—Version 4.2.0-15

VB250—Version 4.2.0-15

VB260—Version 4.2.0-15

VB270—Version 4.2.0-15

VB280—Version 4.2.0-15

1 See the User Guide for Cisco Video Assurance Management Solution 2.0 at http://www.cisco.com/en/US/docs/net_mgmt/cisco_video_assurance_mgt_solution/2.0/user/guide/vams_20_user.html for detailed specifications.

2 Cisco VAMS 3.0 does not support carousel-related traps for the Mixed Signals Sentry 136.


ROSA NMS Requirements

Table 2 indicates the requirements for the computer used to run the ROSA NMS client.

Table 2 ROSA NMS Client Requirements

Item
Minimum Requirements
Recommended

Processor

600 Mhz Pentium III compatible or higher

1 Ghz Pentium III compatible or higher

Memory

Minimum 192 MB

512 MB

Free disk space

1 GB

10 GB

Operating System

Windows 2000, Windows Server 2003, Windows XP, Windows Vista

 

Web browser

Microsoft Internet Explorer v. 5 or higher

 

Serial Ports

One or more serial ports (RS-232 and/or RS-285 if needed)

 

Ethernet Adapter

Required

 

TBSM Requirements

Hardware Requirements

TBSM requires:

A 4-CPU system with 2.0 GhZ or greater CPUs

8 GB of RAM

Software Requirements

The IBM Tivoli Service Manager (TBSM) console supports the IBM 1.5 Java Runtime Environment (JRE). TBSM 4.2.1 also supports Sun Microsystems JRE version 1.6.

TBSM 4.2.1 requires one of the following browsers:

Internet Explorer 6.0 or 7.0

Mozilla Firefox 2.0

JRE level 1.6 or later is recommended.

Installation Notes

Installation of Cisco VAMS involves installation of its key components:

Hardware Installation

The core network elements of the video transport network:

Cisco 7600 Series router

Cisco ASR 9000

Cisco Catalyst 6500 Series switch

Cisco uBR 10000

Cisco CRS-1

Cisco Catalyst 4948 Series switch

Management servers for Cisco Multicast Manager (CMM) 3.1.1

Management servers for Cisco Active Network Abstraction (ANA) 3.7 (includes gateway, unit, and client installation)

ROSA Copernicus NMS 4.0.4.8

Digital Content Manager and related video headend equipment

Third-party video probes:

Bridge Technologies VB Series, including the VB260 QAM probe

IneoQuest probes

Mixed Signals Sentry Digital Content Monitor

Management servers for Cisco Info Center Tivoli Integrated Portal (TIP) and TBSM

Software Installation

The IPTV-enabled IOS software versions:

12.2(33)ZI on the Cisco 7600 Series

12.2(33)SCB4 on the uBR10K

IOS XR 3.9 on the Cisco ASR 9000 and Cisco CRS-1

12.2(46)SG on the Cisco Catalyst 4948 Series switch

Cisco ANA 3.7 (includes gateway, unit, and client installation)

Cisco Multicast Manager (CMM) 3.1.1 software on dedicated server

VAMS release 3.0 includes the following Cisco Info Center IBM Tivoli Netcool components:

Object Server 7.3

Impact 5.1

TBSM 4.2.1


Note Cisco Advanced Services will assist you in any modifications that might be required for the Impact component or other Cisco Info Center components.


For complete details of the VAMS 3.0 installation workflow, including procedures and references to installation documents, see the User Guide for Cisco Video Assurance Management Solution, 3.0, available online at:

http://www.cisco.com/en/US/products/ps9518/products_user_guide_list.html .

For details on the VAMS 3.0 installation workflow, consult with your Cisco Advanced Services representative.

Uninstall

You uninstall Cisco VAMS 3.0 by deleting the Cisco Info Center components The uninstallation procedure is described in the User Guide for Cisco Video Assurance Management Solution 3.0.

Important Notes

This section contains the following note:

Increasing the Heap Size Used by Netcool Impact to Handle High Event Loads

Increasing the Heap Size Used by Netcool Impact to Handle High Event Loads

By default, the allocated heap size for IBM Tivoli Netcool Impact is 1204 MB. If your VAMS installation has high event loads, you might receive alerts regarding Impact's heap size. For example, the following alert might appear:

Alert: Impact's Heap size is very close to Max Heap Size! Impact's Heap using 1707M out of 
1200M, Free System Memory Available: 5499M, Impact requires at least: 1350M of memory

To prevent this issue, we recommend that you increase Impact's maximum heap size to 3072 MB to handle the high event loads.

To increase the maximum heap size for Impact:


Step 1 On the VAMS host device, change directory to the /bin directory for Impact:

bash-3.00# cd $NCHOME/eWAS/profiles/ImpactProfile/bin

Step 2 Enter the commands shown in Figure 3 to start the wsadmin utility and increase Impact's heap size.

Figure 3 Increasing Maximum Heap Size Used by Impact


Open Caveats

Table 3 indicates the open caveats for Cisco VAMS 3.0.

Table 3 Open Defects in Cisco VAMS 3.0 

Defect ID
Description

CSCsx44279

IP Multicast Heartbeat trap source is 0.0.0.0

Conditions   IP Multicast Heartbeat traps from a RSP720-3C-10GE running IOS version 12.2(33)SRD do not have the source address set. This was also observed when running IOS version 12.2(33)ZI and 15.0(1)S. The unset source address of 0.0.0.0 is breaking CMM and VAMS functionality. The Multicast Heartbeat traps show the following:

enterprises.9.10.2.1.1.4.1.2.239.1.1.77 value 0.0.0.0

The issue could not be reproduced when testing the same SRD image on a RSP720-3C-GE.

Workaround   Use CMM S, G polling to generate an alarm when a flow rate drops below a preset threshold. For example, setting the S,G polling minimum packets per second (PPS) threshold to 1 causes CMM to generate an alarm when the flow is lost.

CSCtf84258

ASR9000 did not generate PIM-MIB:Neighbor Loss trap

Conditions   When a PIM neighbor is lost, the AS 9000 does not generate a trap, which breaks CMM key functionality.

SNMP is configured as follows:

snmp-server host 10.10.100.216 traps version 2c public
snmp-server community public RO
snmp-server community private RW
snmp-server traps pim neighbor-change
snmp-server traps pim interface-state-change

When the interface was shut down, I only received a pim interface up/down trap from ASR9K, no pim neighbor loss trap.

In the ASR 9000 implementation, this trap is generated only if the ASR 9000 interface has a lower IP address than the connecting interface. In the Cisco 7600 platform implementation, this trap is generated all the time, regardless of the interface's IP address.

Workaround   None.

CSCti05747

VidMon CLI command in CMM UI cannot be run in IOS XR

Conditions   This occurs under the following conditions:

1. There is a VidMon ASR 9000 in the domain.

2. The user navigates to Diagnostics > Video Diagnostics > Vidmon Flow Status, and on the Vidmon Flow Status page, clicks Vidmon Troubleshooting.

3. The user selects a Cisco ASR 9000 device, and from the drop-down list in the Interface field, selects an interface that has a VidMon policy map defined, for example, gi0/0/0/3, and logs in to the device.

4. The user fills in the username and password

5. The user enters a CLI command in the CMM command window, for example, show policy-map type performance-traffic interface gigabitEthernet 0/0/0/3, and then clicks the Run Command button.

IOS XR returns the following message:

Not able to find iosVersion

IOS XR should return VidMon flow data.

Workaround   None.

CSCtg90468

CIC Did not clear PIM neighbor loss event upon PIM neighbor recovery

Conditions   CIC Did not clear the PIM neighbor loss event after the PIM neighbor was recovered. CMM displayed both PIM neighbor loss and recovery traps; however, the CIC PIM Neighbor Loss event never cleared.

Workaround   None.

CSCti23864

VidMon device status is not shown when a VidMon policy has no active flows

Conditions   CMM 3.1.1 does not display the VidMon status of a VidMon router if any VidMon policy on the router has no active VidMon flows.

Workaround   None.

CSCth41158

CIC cannot process all TCA syslog messages from router.

Conditions   CIC cannot process syslog messages for all TCA severity alarms. Specifically, it can only process syslog messages with a "critical" severity.

The following SYSLOG examples are for two severity levels: "critical," which worked in CIC, and "notification," which did not work.

Example 1: "Critical" Severity syslog for MSE

Jun 18 15:19:32 [10.10.100.103.246.231] 593: Jun 18 15:19:31.309: %FLOWMON-1-ALERT_CRI_SET: 
[MSE]: SRC_IP:11.1.0.2, SRC_PORT:49152, DST_IP:232.1.1.11, DST_PORT:5001, Te4/1, Output

Jun 18 15:19:38 [10.10.100.103.246.231] 594: Jun 18 15:19:37.453: %FLOWMON-1-ALERT_CRI_SET: 
[MSE]: SRC_IP:11.1.0.2, SRC_PORT:49152, DST_IP:232.1.1.11, DST_PORT:5001, Te4/3, Input

Jun 18 15:20:28 [10.10.100.103.246.231] 596: Jun 18 15:20:27.877: 
%FLOWMON-1-ALERT_CRI_CLEAR: [MSE]: SRC_IP:11.1.0.2,SRC_PORT:49152, DST_IP:232.1.1.11, 
DST_PORT:5001, Te4/3, Input

Jun 18 15:20:23 [10.10.100.103.246.231] 595: Jun 18 15:20:22.769: 
%FLOWMON-1-ALERT_CRI_CLEAR: [MSE]: SRC_IP:11.1.0.2,SRC_PORT:49152, DST_IP:232.1.1.11, 
DST_PORT:5001, Te4/1, Output

Example 2: "Notification" Severity syslog for MSE

Jun 18 15:52:36 [10.10.100.103.246.231] 607: Jun 18 15:52:35.984: 
%FLOWMON-3-ALERT_NOTIFY_SET: [MSE]: SRC_IP:11.1.0.2, SRC_PORT:49152, DST_IP:232.1.1.11, 
DST_PORT:5001, Te4/1, Output

Jun 18 15:52:43 [10.10.100.103.246.231] 608: Jun 18 15:52:42.128: 
%FLOWMON-3-ALERT_NOTIFY_SET: [MSE]: SRC_IP:11.1.0.2, SRC_PORT:49152, DST_IP:232.1.1.11, 
DST_PORT:5001, Te4/3, Input

Jun 18 15:54:04 [10.10.100.103.246.231] 609: Jun 18 15:54:03.029: 
%FLOWMON-3-ALERT_NOTIFY_CLEAR: [MSE]: SRC_IP:11.1.0.2, SRC_PORT:49152, DST_IP:232.1.1.11, 
DST_PORT:5001, Te4/1, Output

Jun 18 15:54:04 [10.10.100.103.246.231] 610: Jun 18 15:54:03.029: 
%FLOWMON-3-ALERT_NOTIFY_CLEAR: [MSE]: SRC_IP:11.1.0.2, SRC_PORT:49152, DST_IP:232.1.1.11, 
DST_PORT:5001, Te4/3, Input

Workaround   None.

CSCtg31358

Inconsistent alarm in CIC "Service Dashboard" and CIC "ROSA events"

Symptom    ETR-290 first priority alarms clear traps from the Bridge Networks probe show up in the ROSA Events by themselves without a description. The corresponding alarm raise trap is not displayed in the ROSA Events. The alarm clear trap should not be displayed in the ROSA Events if the alarm raise trap is not displayed there.

Conditions   This occurs because:

1. All BridgeTech traps forwarded from ROSA have "Bridge Networks" as the class value, because these traps have the trpMsgInfoType field set to 3 included in the trap. Therefore, these events are displayed in the Video Events, and not in the ROSA Events. However, the alarm clear traps for these alarms do not have the trpMsgInfoType varbind included in the trap. Therefore these traps will have the class field value as "ROSA NMS" and events are displayed in ROSA Events.

2. The alarm clear traps only have two fields in the trap: trpMsgID and trpMsgSourceName. As a result, the ROSA Events list does not display the meaning of the trap info in the summary; just the trpMsgID, for example, Message ID 9191919 has cleared.

Workaround   None at present. The proposed solution is:

1. These alarms should only show up in the Video Events and Service Dashboard.

2. CIC should include the trpMsgInfoType field include in the alarm clear traps so the class field can be changed from "ROSA NMS" to "Bridge Networks."

3. The following additional fields should be included in the alarm clear traps: trpMsgID, trpMsgSourceName, trpMsgInfoType, trpMsgInfo, trpMsgText, and trpMsgObjectTypeID.

CSCth14237

CMM trap 34 Video probe DF values not to scale

Symptom    In CMM, trap 34—videoDfThresholdExceeded, the values for the 'threshold' and 'value' are not in milliseconds as defined by the MIB. This is resulting in incorrect DF values reported.

Conditions   Trap 34 events from IneoQuest and BridgeTech probes.

This is seen in a capture of a CMM trap for an BridgeTech probe DF event:

channelNames	
domain	VAMS
gaugeValue	1000
group	239.0.1.51
groupDesc	
probeRouter	172.16.1.18
routerID	10.86.1.231
routerName	VAMS-BT-220
source	172.16.1.250
sourceDesc	IQ Stim 60
threshold	500
transportDesc	VIDMON_51

The Event Summary says "Video Probe Delay Factor, 1000, Exceeds 500"

Workaround   None.

CSCth14227

CMM trap forwarding of BridgeTech traps does not send alarm text

Symptom    BridgeTech video probe traps forwarded by CMM do not have the alarmtext varbind set.

Conditions   Value sent by BridgeTech probe to CMM. For example:

BtechAlarm-MIB::alarmTextT.1 (1.3.6.1.4.1.24562.300.1.8.1): 
aty=ETH|stn=VIDMON_41|sta=239.0.1.41|stp=45001|ssm=172.16.1.250|CC skips:35 
discontinuities:5 - counting

Value forwarded by CMM:

BtechAlarm-MIB::alarmTextT.1 (1.3.6.1.4.1.24562.300.1.8.1): aty

Workaround   None.

CSCth03817

VAMS CIC dashboard VOD service scalability

Conditions   

The VAMS 3.0 Service dashboard in CIC creates a child service per video on demand (VOD) flow under the source VOD server in the dashboard service tree. This might result in a performance issue when using the VAMS 3.0 dashboard in a large scale VOD environment. A rules change is required to not create the VOD flow child service in the service tree and to instead populate the VOD event under the corresponding VOD server that is the source of the VOD flow.

Workaround   None.

CSCtg85605

CMM displays the ifindex for VidMon int name after router software upgrade

Conditions   After upgrading the software on an ASR 9000 or Cisco 7600, CMM displays the ifindex in place of the interface name. Re-discovery of the router does not correct this.

Workaround   If the ASR 9000 or Cisco 7600 devices are already at the correct software revision when the CMM domain is initially discovered, this should not be an issue.

If the ASR 9000 or Cisco 7600 devices are upgraded after CMM is running, you can resolve this issue by deleting the domain in CMM and re-discovering the network.

CSCti45608

Existence of a time zone will break the rules for MSE Syslog events

Conditions   For MSE syslog events sent to Cisco Info Center, the presence of a time zone setting causes rules processing to fail.

Cisco Info Center has a distinct rule for handling syslog events for each VidMon metric (MDI, MRV, MSE, DF). For all metrics except for MSE, Cisco Info Center event parsing of the event does not process time zone information in syslog events, if it is present. However, for MSE events, syslog messages that include time zone information cause rule parsing to fail.

Workaround   Turn off time zone logging for syslog messages from the device by issuing the service timestamps command without the show timezone argument.

CSCti50129

Device trap received by CMM is not forwarded to CIC in Solaris installation

Conditions   CMM is not forwarding received "multicast heartbeat missing" traps from router to CIC.

This occurs because the CMM 3.1.1 installation script does not updating the CMM root path in the trap.pl file. This only applies to Solaris installations (not Linux).

Workaround   None.


Related Documentation

See the following sections for information on related documentation:

Cisco VAMS 3.0 Documentation

Documentation for VAMS Components

Cisco VAMS 3.0 Documentation

In addition to the User Guide for Cisco Video Management Solution, 3.0, the Cisco VAMS documentation set comprises:

User Guide for Cisco Video Management Solution, 3.0

Provides an overview of the solution features and architecture, installation and configuration instructions, and information on using the TBSM and Webtop interfaces to view events and troubleshoot events in the video network. This document is viewable online at:

http://www.cisco.com/en/US/products/ps9518/products_user_guide_list.html

Documentation Guide for Cisco Video Management Solution, 3.0

Provides links to the documentation for the Cisco VAMS 3.0 component products and for related products. This document is available online at:

http://www.cisco.com/en/US/products/ps9518/products_documentation_roadmaps_list.html

Documentation for VAMS Components

For links to the documentation for the VAMS product components, see the Documentation Guide for Cisco Video Management Solution, 3.0, viewable online at:

http://www.cisco.com/en/US/products/ps9518/products_documentation_roadmaps_list.html

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.


1 Single Pane of Glass—The ability to utilize multiple interconnected tools to monitor, diagnose, and troubleshoot network and video impairments from a single console.