FeedbackTable Of Contents
Configuring Phone Button Templates
Viewing the Maximum Number of Lines on Phone Button Templates
Specifying a Default Phone Button Template for a Phone Type
AssociateAllUsersInCallProcessor
AssociateAllUsersInUMProcessor
ChangeUnityPasswordOnNextLogin
DefaultUnitySubscriberPassword
DefaultCallManagerDigestCredentials
IsAuthorizationRequiredForAddOrder
IsAuthorizationRequiredForCancelOrder
IsAuthorizationRequiredForChangeOrder
TakePrimaryUserInfoFromUMProcessor
Configuring Domain Synchronization
Configuring Business Rules for Domain Synchronization
Configuring Provisioning Attributes
Configuring a Transformation Template for Provisioning Attributes
Changing the Precedence for Provisioning Attributes
Advanced Setup
This chapter described the following advanced setup activities:
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Configuring Phone Button Templates
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Configuring Phone Button Templates
The maximum number of lines allowed on a particular phone type is configured by using the phone button templates.
A phone button template in Cisco Unified Communications Manager specifies the number of lines and speed dials that a phone can have, and where they appear on the phone. Older phone models have fixed templates, meaning the lines map directly to specific buttons on the phone. Newer phone models have more dynamic button structures. For example, the Cisco 7960 has six buttons, each of which can be either a line or a speed dial.
During a Cisco Unified Communications Manager infrastructure synchronization, Provisioning Manager retrieves all phone button templates that have been defined in Cisco Unified Communications Manager. There is always a set of standard phone button templates, therefore every phone type has at least one template.
Viewing the Maximum Number of Lines on Phone Button Templates
You can view the maximum number of lines for each phone button template of a Call Processor. Blank or negative values are treated as unlimited.
Step 1
The Phone Button Template Configuration page appears.
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The Phone Button Template Maximum Line Information Form appears.
Specifying a Default Phone Button Template for a Phone Type
Step 1
The Phone Button Template Configuration page appears.
Step 2
The page refreshes.
Step 3
The phone type information is displayed.
Step 4
The Phone Button Template Configuration Edit Form appears.
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Business Rules
This section provides details on the standard Provisioning Manager business rules and how to modify them.
It contains the following sections:
Provisioning Manager contains a predefined set of business rules that determine how components within Provisioning Manager are used. These business rules control the processing of orders, the behavior of the synchronization processes, and the default values for various objects in the system.
Business rules are applied at a Domain level. When you install Provisioning Manager, you configure the business rules in the Customer Domain Template according to your business processes. When you create a new Domain, it inherits the standard set of business rules from the Customer Domain Template. You can then change the business rules as required for each new Domain. Changes made to the Customer Domain Template affect only new Domains created after that point.
In addition to business rules, new Domains inherit the default Subscriber Type information, and folders are automatically created in the Inventory Manager Instance Browser for the users, Service Areas, and Voice Terminals that will be placed into that Domain.
Business Rule Descriptions
This section lists and describes the standard business rules in alphabetical order, and provides the default Data and Enabled settings. Rules can be data driven (Provisioning Manager uses the Data field), enabled or disabled driven, or both. The descriptions of the rules indicate which applies.
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AssignSoftPhoneName
Assigns a unique name to a SoftPhone that workflow is provisioning. The Call Processor automatically generates the name using the value in the Data field as the prefix, then adds the CTI port counter number + 1. The Call Processor checks if the combination of prefix + CTI port counter number is in use, and if it is, it adds 1 to the CTI port counter number until a unique combination is found.
Data SoftPhone_Enabled true (n/a)AssociateAllUsersInCallProcessor
If enabled, during a Domain synchronization, all of the user accounts in all of the Call Processors in the Domain are assigned to the Domain being synchronized. If disabled, only users whose department is the same as the Domain are assigned to the Domain.
Data <blank>Enabled falseAssociateAllUsersInUMProcessor
If this rule is enabled, all user accounts in a given Unified Message Processor are assigned to a Provisioning Manager Domain. Otherwise, only user accounts in the given Unified Message Processor with a matching Call Processor user account are assigned.
Data <blank>Enabled falseAssociateOnlyExistingUsers
If enabled, then during a Domain synchronization, no new users are created. Only services of existing users in the Domain are synchronized.
Data <blank>Enabled falseAssociateUsersByDeptCode
If enabled, Call Processor user accounts are associated to this Provisioning Manager Domain based on their department code value matching one in the specified list of values. The list of department code values must be enclosed in double quotes (") and separated by a semicolon (;) delimiter. Department code values may contain wildcard characters (* or %).
For example, if you specify the following in the Data field:
"Dept 1";"";"Dept 2"The Call Processor user accounts that belong to Dept 1 or Dept 2, or have no department code set, are associated to the Domain.
AssociateUsersByDevicePool
If enabled, Call Processor user accounts are associated to this Provisioning Manager Domain only if they have a phone which has the device pool value specified in the data field. The device pool value can contain wildcard characters (* or %) and should be prefixed with the Cisco Unified Communications Manager name value (this is the Call Processor name in Provisioning Manager). The value must be in double quotes (") and separated by a semicolon (;) delimiter.
For example:
"CUCM1:DevicePool1";"CUCM2:Device*2"Users who have a phone in Call Processor CUCM1 with the device pool DevicePool1 and users who have a phone in Call Processor CUCM2 with the device pool DevicePool2 are associated to the Domain.
Data <blank>Enabled falseAssociateUsersByLocation
If enabled, Call Processor user accounts are associated to this Provisioning Manager Domain only if they have a phone that has the location value specified in the data field. The location value can contain wildcard characters (* or %) and should be prefixed with the Cisco Unified Communications Manager name value (this is the Call Processor name in Provisioning Manager). The value must be in double quotes and separated by a semicolon (;) delimiter.
For example:
"CUCM1:Location1";"CUCM2:Loc*2"Users who have a phone in Call Processor CUCM1 with the location Location1 and users who have a phone in Call Processor CUCM2 with the location Location2 are associated to the Domain.
Data <blank>Enabled falseChangeUnityPasswordOnNextLogin
If enabled, a Cisco Unity or Cisco Unity Connection subscriber will be forced to change the password after the password is reset in Provisioning Manager. The Data field is not applicable for this rule, and it is disregarded by the system.
Data <blank>Enabled falseCreateSelfCareAccounts
If enabled, the system automatically creates login accounts for new subscribers so that they can submit their own orders. When the rule is disabled, the system still creates login accounts, but those accounts cannot place orders for themselves.
Data <blank>Enabled falseDefaultCallManagerPassword
Sets the default password for new Cisco Unified Communications Manager and Cisco Unified Communications Manager Express accounts, which are created when a phone or line is ordered for a user for the first time. You can also use this password with a Cisco SoftPhone to gain access to the user-assigned lines. Minimum length is five characters.
Data admin123Enabled true (n/a)DefaultCallManagerPIN
Sets the default PIN to be used when a user is activated in Cisco Unified Communications Manager. A user is activated in Cisco Unified Communications Manager the first time a line or phone is ordered for the user. Beyond initially setting the PIN, this rule is not used in Provisioning Manager. Minimum length is five characters.
Data 12345Enabled trueDefaultCUPMPassword
Specifies the default password for self-care accounts. By default, the user password is empty and these users will not be able to log in until an administrator changes their password in the subscriber wizard. If you want to specify a default password, you must specify a default password in the Data field and set Enabled to true.
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Data <blank>Enabled trueDefaultDeviceProfile
Used for Extension Mobility-enabled phones. The default setting of NONE (or left empty) causes the rule not to be used.
Data NONEEnabled true (n/a)DefaultUnitySubscriberPassword
Sets the default password for new voicemail accounts on the Cisco Unified Messaging Systems, such as Cisco Unity and Cisco Unity Connection. The workflow uses the Data value as the initial password. In Cisco Unity or Cisco Unity Connection, this value must be an integer. Cisco Unity and Cisco Unity Connection rejects trivial values (for example, 12345). The Enabled field is not applicable for this rule, and it is disregarded by the system.
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Data 053421Enabled true (n/a)DefaultCallManagerDigestCredentials
Specifies the default password for digest credentials. To specify a default password, you must enter it in the Data field and set Enabled to true.
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Data <blank>Enabled trueDefaultUserType
Specifies the user type that new users are assigned by default. The value of the Data field must contain the name of a valid user type.
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Data EmployeeEnabled true (n/a)DefaultWebAccessPassword
Sets the default password for new voicemail accounts' web access on Cisco Unified Messaging Systems such as Cisco Unity and Cisco Unity Connection. The workflow uses the Data value as the initial password. The Enabled field is not applicable for this rule, and it is disregarded by the system.
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Data Admin123Enabled true (n/a)DescriptionString
Default description string used on new phones, new user device profiles (EM_Access), and new users. FIRSTNAME, LASTNAME, EXTENSION, and USERID are keywords that are replaced with the user's first name, last name, extension, and user ID, respectively.
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Therefore, if you want to set an empty value for the Description provisioning attribute, you must enable this rule and make sure its value is empty.
Data FIRSTNAME LASTNAME EXTENSION USERIDEnabled true (n/a)DNAutoReservation
If enabled, when a line is canceled, the directory number associated with the line will be automatically reserved for the original owner.
Data <blank>Enabled falseDNAutoReservationTimeout
Specifies the period of time (days:hours) that the directory number remains in the Reserved state.
Data 7:0Enabled trueEmailSender
Contains the email address to use for the From address in Provisioning Manager emails.
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Data shipper@sample.comEnabled trueExternalNumberMasks
When enabled, the External Number mask associated with the Service Area of an order will be used as the External Phone Number Mask value on the line display for lines ordered against this Service Area. For change phone orders, the value for this rule is taken from the previous phone service order. But if the value was not set in the previous order, the Service Area value is used.
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Data <blank>Enabled trueIsAuthorizationRequiredForAddOrder
If enabled, an Approver must approve Add orders before provisioning can occur. If disabled, the system automatically approves Add orders.
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Data <blank>Enabled falseIsAuthorizationRequiredForCancelOrder
If enabled, an Approver must approve Cancel orders before provisioning can occur. If disabled, the system automatically approves Cancel orders.
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Data <blank>Enabled falseIsAuthorizationRequiredForChangeOrder
If enabled, an Approver must approve Change orders before provisioning can occur. If disabled, the system automatically approves Change orders.
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Data <blank>Enabled falseLineDisplayString
Template string used to construct the Internal Caller ID display format for the phone line. If disabled, the system defaults to FIRSTNAME LASTNAME. This rule does not apply if the Service Area has a Cisco Unified Communications Manager Express as a Call Processor.
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Therefore, if you want to set an empty value for the Display (Internal Caller ID) provisioning attribute, you must enable this rule and make sure its value is empty.
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Data FIRSTNAME LASTNAMEEnabled trueMailHost
Contains the name of the SMTP server that is used for sending Provisioning Manager emails.
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Data mail.sample.comEnabled trueMonitorPhoneReturnEnabled
If enabled, tracks whether phones have been returned by implementing an additional workflow activity that is assigned to the user group specified in the Data field.
Data ShippingEnabled falseNameDialingInfo
This string is used to construct the auto-attendant name dialing string. FIRSTNAME LASTNAME are replaced, but not the extension.
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Data FIRSTNAME LASTNAMEEnabled trueNon-RestrictedDomainSync
If Non-RestrictedDomainSync is enabled, Domain synchronizations are performed when the rules for some of the Domain synchronization operations are reduced.
To determine the Service Area, the Call Processor and protocol are used for the following products:
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To determine the Service Area, only the Call Processor is used for the following products:
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To determine the Service Area, only the Call Processor and the Unified Messaging Processor are used for the following products:
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To determine the directory number for voicemail association, only the Call Processor and the Unified Messaging Processor are used.
In the data field for this rule, you enter which Service Area should run the nonrestricted Domain synchronization. The Service Area names should be enclosed in double quotes (") and separated by a semicolon (;). For example, if you enter "SA1";"SA2", the first Service Area in this list that satisfies the criteria (Call Processor plus Unified Message Processor) is used. If the data field is empty or none of the Service Areas specified in the data field satisfies the Service Area selection criteria, Provisioning Manager selects a Service Area that satisfies the criteria.
Data <blank>Enabled falseOrderProvisionedEmailTemplate
If enabled, an automated email is sent to the subscriber for whom the order was placed, stating that the order was provisioned.
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Data java://dfc.ipt.im.OrderProvisionedEmailTemplate:buildEmailTemplateEnabled falseOrderRejectedEmailTemplate
If enabled, an automated email is sent to the subscriber for whom the order was placed, stating that the order was rejected.
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Data java://dfc.ipt.im.OrderProvisionedEmailTemplate:buildRejectionEmailTemplateEnabled falsePhoneAssignmentDoneBy
Specifies the user group that is responsible for completing the Assignment step of the workflow for a Phone order.
The following are the valid options:
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Data NoneEnabled true (n/a)PhoneReceiptDoneBy
Specifies the user or group of users that is responsible for completing the Receipt step of the workflow for a Phone order. The Receipt step indicates that the user has actually received the phone.
The following are the valid options:
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Data NoneEnabled true (n/a)PhoneReservationTimeout
Specifies the period (in days) that a phone remains reserved in the system. If disabled, then the phone is reserved indefinitely.
Data 10Enabled true (n/a)PhoneShippingDoneBy
Specifies the user who is responsible for completing the Shipping step of the workflow for a Phone order. The following are the valid options:
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Data NoneEnabled true (n/a)PseudoUserID
Used to construct the NewUserID field in the exported data file generated by the Export Phones without the Associated Users feature. The following keywords are supported:
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If this rule is disabled, you cannot use Export Phones without Associated Users feature.
Data pseudo-DIRECTORYNUMBEREnabled true (n/a)PurgeUponUmRemoval
If enabled, a user's email and voicemail are purged from the system when their Cisco Unity account is removed.
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Data falseEnabled true (n/a)TakePrimaryUserInfoFromUMProcessor
If enabled, user and subscriber information is updated from the associated Unified Message Processor account; otherwise it is updated from the Call Processor. When the rule is enabled, you can also specify the Unified Message Processor ID, which takes precedence if a user has accounts on multiple Unified Message Processors. This value can also be left blank to indicate no preference.
Data <blank>Enabled falseUsing Business Rules
When you configure Provisioning Manager, it is critical that you plan how you will use your business rules. This section provides details on the business rules that you must consider depending on how you want the Provisioning Manager components to work. At a minimum, you must consider the following rules:
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Configuring User Access
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Configuring Domain Synchronization
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Configuring Products
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Configuring Orders
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Configuring Business Rules
When you change business rules, you must first select the Domain. You can change the values for the rules and whether they are enabled. You cannot change the rule names or descriptions.
All business rules have the following properties. You can modify the Data and Enabled fields.
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Caution
The following procedure uses the AssignSoftPhoneName rule as an example of how to change rule properties.
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Configuring Business Rules for Domain Synchronization
You configure Domain synchronization business rules much in the same way that you configure all other business rules, but all the Domain synchronization rules are located together on a single page (Configure Domain Sync Rules page).
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Step 1
The Rule Configuration page appears.
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Step 3
The Configure Domain Sync Rules page appears. All Domain synchronization rules appear on this page.
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Configuring Provisioning Attributes
Provisioning Manager enables you to configure product attribute settings using provisioning attributes. Provisioning attributes are configuration settings that are applied to a product during activation. You can assign and configure provisioning attributes throughout different levels within Provisioning Manager. At order time, Provisioning Manager takes into account the configured provisioning attribute assignments in addition to the Service Area settings to determine the final product configuration to be provisioned.
Provisioning attributes are assigned at the following levels in the following order (this is the default setting):
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You can change the order in which provisioning attributes are assigned (see Changing the Precedence for Provisioning Attributes).
You must have administration privileges to configure the content of the provisioning attributes (see Managing Authorization Roles, page 2-6).
Tip
Table 6-1 describes all possible provisioning attributes. Not all attributes are applicable for all phone types or for all Cisco Unified Communications Manager versions. Depending on your Provisioning Manager setup, all attributes may not be available to you.
Table 6-2 describes at which level (Domain, subscriber type, or Service Area) each provisioning attribute can be assigned.
Step 1
The Provisioning Attributes Management page appears.
Step 2
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A Provisioning Attribute Management page appears. The specific page that appears depends on which option you chose. Table 6-1 list all possible provisioning attributes. Depending on your Provisioning Manager setup, and the version of your Call Processor or Unified Message Processors, all attributes may not be available to you. Table 6-3 and Table 6-4 list which attributes are available for each version of the Call Processors and Unified Message Processors, respectively.
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Table 6-1 Provisioning Attribute Descriptions
AAR Calling Search Space
Automated alternate routing (AAR) calling search space.
AAR Destination Mask
Set Automated Alternate Routing (AAR) Destination Mask to the directory number.
AAR Group
Automated alternate routing (AAR) group.
AAR Keep Call History
Set the Automated Alternate Routing (AAR) Keep Call History to the directory number will retain the destination in the call forwarding history.
Alerting Name
The name to be displayed when a call is made from the line.
When configuring this provisioning attribute, you can use the ${FIRSTNAME}, ${LASTNAME}, ${EXTENSION}, and ${USERID} keywords. The keywords are replaced with the user's first name, last name, extension, or user ID, respectively.
Alternate Voicemail Extensions
One or more alternate extensions for the voicemail account.
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ASCII Alerting Name
The name to be displayed when a call is made from the line. Input can only be ASCII characters.
When configuring this provisioning attribute, you can use the ${FIRSTNAME}, ${LASTNAME}, ${EXTENSION}, and ${USERID} keywords. The keywords are replaced with the user's first name, last name, extension, or user ID, respectively.
ASCII Display (Internal Caller ID)
What is displayed for an internal caller's ID. If this field is left empty, the extension number is displayed. Input can only be ASCII characters.
When configuring this provisioning attribute, you can use the ${FIRSTNAME}, ${LASTNAME}, ${EXTENSION}, and ${USERID} keywords. The keywords are replaced with the user's first name, last name, extension, or user ID, respectively.
ASCII Line Text Label
Text that identifies this directory number for a line/phone combination. Input can only be ASCII characters. When configuring this provisioning attribute, you can use the ${FIRSTNAME}, ${LASTNAME}, ${EXTENSION}, and ${USERID} keywords. The keywords are replaced with the user's first name, last name, extension, or user ID, respectively.
Also, in this field you can enter a template to manipulate the digits for the directory number displayed on the phone.
The template allows you to delete, insert, reorder, or change any digits of the directory number by embedding transformation masks inside the text string.
To understand how to set up the transformation template, see Configuring a Transformation Template for Provisioning Attributes.
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Audio Profile
Configures audio settings such as noise suppression and echo cancellation.
Authentication Server URL
The URL that the phone uses to validate requests that are made to the phone web server.
Auto Answer
Set auto-answer options.
Auto Line Select
Enable automatic line selection.
Busy Lampfield Info
Used to monitor the real-time status of a directory number or a SIP URI on the device. This is a part of the Cisco Unified Presence feature in Cisco Unified Communications Manager.
The configuration fields for this attribute are described in the following list:
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If you want to configure non-Cisco Unified Communications Manager directory numbers as Busy Lampfield, enter the directory number.
If you configure the Destination field, do not choose an option from the Directory Number drop-down list.
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For SCCP or SIP phones, choose the number that you want the system to dial when the speed-dial button is used.
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Busy Trigger
The maximum number of calls to be presented at the line before incurring a busy signal or being sent to call forwarding.
Built in Bridge
Enable or disable the built-in conference bridge for the barge feature.
Call Pickup Group
Directory number that allows users to pick up incoming calls within their own group.
Calling Party Transformation CSS
Select the calling search space for calling party transformations.
Calling Search Space
Specifies the partitions that devices can search when attempting to complete a call.
CIP Profile
Configures the Cisco Unified Communicaitons Manager CIP web service hostname that the Unified Presence Client can use for accessing phone services, authentication, and localization.
Cisco Camera
Indicates whether or not the camera functionality is enabled, provided the camera is connected to the phone.
CME Line Configuration Template
Free-form text field to input Cisco IOS commands that are executed in Line configuration mode on the Cisco Unified Communications Manager Express.
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CME Phone Configuration Template
Free-form text field to input Cisco IOS commands that are executed in Phone configuration mode on the Cisco Unified Communications Manager Express.
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Common Device Configuration
Configuration of common device settings, such as the Softkey Template and user locale.
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Conferencing Profile
Configures the settings that are related to Cisco MeetingPlace, including primary servers, standby servers, and the users associated with the profile.
CTI Gateway Profile
Configures the settings related to the CTI gateway, including primary servers, standby servers, and the users associated with the profile.
CUE User Configuration Template
Free-form text field to input CLI commands for the EXEC and configuration modes for Cisco Unity Express. Include the appropriate CLI commands to enter and exit the configuration mode.
CUE Voicemail Configuration Template
Free-form text field to input CLI commands for the mailbox configuration mode for Cisco Unity Express.
Description
Description to identify the purpose of the device.
Device Pool
Device pool to be used by the device.
Device Security Mode
The security mode (authentication or encryption) to be used between the device and the Cisco Unified Communications Manager.
Directory URL
URL of the server from which the phone obtains directory information.
Disable Speakerphone
Disable device speakerphone.
Disable Speakerphone And Headset
Disable device speakerphone and headset.
Display (Internal Caller ID)
What is displayed for an internal caller's ID. If this field is left empty, the extension number is displayed.
Digest User
End user who will be associated with the digest authentication (SIP security) setting. It supports SIP Phone types only.
DND Option
Specifies how the Do Not Disturb feature handles incoming calls. The valid value supported in Cisco Unified Communications Manager 6.0.x is Ringer Off; 7.0.x supports Ringer Off, Call Reject, and Use Common Phone Profile Setting.
Do Not Disturb
Enable Do Not Disturb on the phone. Valid values are True and False.
Enable Mobile Voice Access
Enable mobile voice access for the subscriber on the currently selected Call Processor.
Enable Mobility
Enable mobility feature for the subscriber on the currently selected Call Processor.
Enable ResyncMWI
Enable resynchronize MWI with the integrated Cisco Unified Communications Manager for the subscribers added.
Forward All
Forward all calls.
Forward All - Calling Search Space1
Call-forward all call search space.
Forward Busy External
Forwards the calls when the line is in use and the busy trigger setting is reached. This is for external calls.
Forward Busy Internal
Forwards the calls when the line is in use and the busy trigger setting is reached. This is for internal calls.
Forwarded Call Information - Caller Name
Causes the caller name to display upon call forward.
Forwarded Call Information - Dialed Number
Causes the number that was redirected to display upon call forward.
Forwarded Call Information - Redirected Number
Causes the original dialed number to display upon call forward.
Forward No Answer External
Forwards the call when the phone is not answered and it reaches the configured no-answer ring duration, or when the destination is unregistered. This is for external calls.
Forward No Answer Internal
Forwards the call when the phone is not answered and it reaches the configured no answer ring duration, or when the destination is unregistered. This is for internal calls.
Forward No Coverage External
Forwards the call when it either exhausts or times out, and the associated hunt-pilot for coverage specifies Use Personal Preferences for its final forwarding. This is for external calls.
Forward No Coverage Internal
Forwards the call when it either exhausts or times out, and the associated hunt-pilot for coverage specifies Use Personal Preferences for its final forwarding. This is for internal calls.
Forward Unregistered External
Reroutes calls placed to a temporarily unregistered destination. This is for external calls.
Forward Unregistered Internal
Reroutes calls placed to a temporarily unregistered destination. This is for internal calls.
Forwarding Delay
Indicates whether the internal switch begins forwarding packets between the PC port and the switch port on the phone when the phone becomes active.
Gratuitous ARP
Disables the acceptance of Gratuitous ARP packets, which devices use to announce the presence of the device on the network.
Idle Timer
Amount of time, in seconds, that elapses before the URL specified in the Idle URL option appears.
Idle URL
The URL that the phone displays when the phone has not been used for the time specified in the Idle URL timer.
Ignore Presentation Indicators
Used to configure call display restrictions on a call-by-call basis. Valid values are True and False.
Information URL
The URL of the help text that appears on the phone.
LDAP Profile
Configures the LDAP's directory information, search context information, server information, and the users associated with the profile.
Legacy Mailbox
The number used to identify a Cisco Unity subscriber on a node in an Octel analog network.
Also, in this field you can enter a template to manipulate the digits for the number displayed.
The template allows you to delete, insert, reorder, or change any digits of the directory number by embedding transformation masks inside the text string.
To understand how to set up the transformation template, see Configuring a Transformation Template for Provisioning Attributes.
Line Groups
Used to designate the order in which directory numbers are chosen. Cisco Unified Communications Manager distributes an incoming call to idle or available members of a line group.
Line Text Label
Use this field only if you do not want the directory number to appear for the line. Enter text that identifies this directory number for a line/phone combination. When configuring this provisioning attribute, you can use the ${FIRSTNAME}, ${LASTNAME}, ${EXTENSION}, and ${USERID} keywords. The keywords are replaced with the user's first name, last name, extension, or user ID, respectively.
Also, in this field you can enter a template to manipulate the digits for the directory number displayed on the phone. The template allows you to delete, insert, reorder, or change any digits of the directory number by embedding transformation masks inside the text string.
To understand how to set up the transformation template, see Configuring a Transformation Template for Provisioning Attributes.
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Location
Location to use. Specifies the total bandwidth that is available for calls to and from this location.
Max Desk Pickup Wait Time
Maximum desk pickup wait time.
Maximum Number of Calls
Determines the maximum number of calls to be presented at the line.
Media Resource Group List
Media Resource Group List to use, otherwise the phone defaults to the phone specified in the device pool. A Media Resource Group List comprises a prioritized grouping of media resource groups. An application chooses the required media resource, such as a Music On Hold server, from the available media resources according to the priority order that is defined in a Media Resource Group List.
Message Lamp Waiting Policy
Configures the handset lamp illumination policy.
Messages
Configures the messages URL.
MLPP Calling Search Space
The calling search space to associate with the alternate party target (destination) number.
MLPP Domain
Multilevel Precedence and Preemption (MLPP) Domain that is associated with this device.
MLPP Indication
Specifies whether a device that is capable of playing precedence tones will use the capability when it places an MLPP precedence call.
This provisioning attribute cannot be unset on some Cisco IP Phones and if the phones are SIP phones, you cannot change the setting for this attribute.
Following are the impacted Cisco IP Phones: 7905, 7906, 7911, 7912, 7940, 7941, 7941 G-GE, 7942, 7945, 7960, 7961, 7961 G-GE, 7962, 7965, 7970, 7971, and 7975.
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MLPP No Answer Ring Duration
Alternate-party no-answer ring duration.
MLPP Preemption
Specifies whether devices in the device pool that are capable of preempting calls in progress will use the capability when the devices place an MLPP precedence call.
This provisioning attribute cannot be unset on some Cisco IP Phones and if the phones are SIP phones, you cannot change the setting for this attribute.
Following are the impacted Cisco IP Phones: 7905, 7906, 7911, 7912, 7940, 7941, 7941 G-GE, 7942, 7945, 7960, 7961, 7961 G-GE, 7962, 7965, 7970, 7971, and 7975.
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MLPP Target
Alternate-party no-answer target.
Mobility User ID
Determines the User ID of the assigned user for the Nokia S60 or iPhone.
Module 1
Expansion module to use with the device.
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Module 1 Load Name
Expansion module 1 load name.
Module 2
Expansion module to use with the device.
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Module 3
Expansion module to use with the device.
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Module 2 Load Name
Expansion module 2 load name.
Module 3 Load Name
Expansion module 3 load name.
Network Hold Audio Source
The audio source that plays when the network initiates a hold action.
Network Locale
Network location associated with the phone user. The network location identifies a set of detailed information that supports the phone in a specific location, including definitions of the tones and cadences used by the phone.
Owner User ID
Determines the user ID of the assigned user for the phone. The user ID is recorded in the Call Detail Record for all calls made from the phone. This attribute can be used for directory search to support Directory URL.
When configuring this provisioning attribute, you can use the ${USERID} keyword. The keyword is replaced with the user's ID.
PC Port
Indicates whether the PC port on the phone is enabled or disabled.
PC Voice VLAN Access
Indicates whether the phone allows a device attached to the PC port to access the voice VLAN. Setting this option to No (disabled) prevents the attached PC from sending and receiving data on the voice VLAN.
Phone Load Name
The custom software for the Cisco IP Phone. Value overrides the default value for the current model.
Port Ranges for IP Communicator
Port ranges for IP Communicator.
Privacy
Enables or disables the capability of users with phones that share the same line to view call status and to interrupt the call.
Primary Device
Enables you to configure the Cisco Unified Mobile Communicator in the Phone Configuration window if Cisco Unified Mobile Communicator is the secondary device.
Proxy Server URL
URL used to proxy HTTP requests for access to nonlocal host addresses from the phone HTTP client.
Remote Destination Limit
Maximal number of remote destinations for the subscriber on the currently selected Call Processor.
Remote Node ID
The serial number of the node in an Octel analog network with which the Cisco Unity subscriber is associated.
Rerouting Calling Search Space
The calling search space to use for rerouting. A sample value is CSSName.
Retry Video Call As Audio
Applies only to video endpoints that receive a call. If this phone receives a call that does not connect as video, the call tries to connect as an audio call.
Ring Setting (Phone Active)
The ring setting that is used when a phone has another active call on a different line.
Ring Setting (Phone Idle)
The ring setting that is used when a phone has another active call on a different line.
Route Partition
The partition to which the directory number belongs.
Note
Security Profile
The security profile that is used by the phone.
Services URL
URL for Cisco IP Phone Services.
Set-only Attributes
List of provisioning attributes that can only be set. You can provision their settings, but they are not stored once they are set, and they are not retrieved from the Call Processor during a synchronization.
You must enter the provisioning attribute information in the text field correctly. Provisioning Manager does not validate what is entered in the fields. If an incorrect value is entered, the order may fail.
Note
Note
Available set-only attributes:
•
•
•
When setting or unsetting the set-only provisioning attribute BLF Directed Call Park, use the following guidelines:
–
index1:DN1:partition1:label1:labelascii1; index2:DN2:partition2:label2:labelascii2
Index is the position of the Directed Call Park (for example:1,2,3, and so on). DN is the directory number. Label is the BLF Directed Call Park name. LabelASCII is the BLF Directed Call Park name in ASCII characters. This is repeated for each BLF Directed Call Park, semicolon delimited.
Set-only Attributes (continued)
–
–
For example, to unset index 3 in the following:
1:10:RP_T341:XXX:XXXASCII; 2:100:BATS-PT-NYC-PHONE:YYY:YYYASCII;3:200:BATS-PT-NYC-PHONE:ZZZ:ZZZASCII;
You must enter the following:
1:10:RP_T341:XXX:XXXASCII;2:100:BATS-PT-NYC-PHONE:YYY:YYYASCII;3: : : : ;"
•
•
•
•
•
•
Set-only Attributes (continued)
•
•
•
•
•
•
•
•
•
•
To unset Services, you must enter the keyword CUPM_BLANK.
Set-only Attributes (continued)
•
To configure SURL, the Services Set-only Provisioning Attribute must be set.
To unset SURL, you must enter the Index followed by empty values (for example, 1:::;2:::;).
•
•
•
•
Settings Access
Device settings access.
Softkey Template
Softkey Template that determines the configuration of the softkeys on Cisco IP Phones.
Speed Dial Info
Speed dial settings on the device.
Subscriber CoS without TTS enabled
Class of Service Template used when disabling Unified Messaging on subscriber account in the Unified Message Processor.
Subscriber CoS with TTS Enabled
Class of Service Template used when enabling Unified Messaging on a subscriber account in the Unified Message Processor.
Subscriber Template without TTS Enabled
Subscriber Template used when disabling Unified Messaging on a subscriber account in the Unified Message Processor.
Subscriber Template with TTS Enabled
Subscriber Template used when enabling Unified Messaging on a subscriber account in the Unified Message Processor.
Use Device Pool Calling Party Transformation CSS
Choose this to use the Calling Party Transformation CSS configured in the device pool, which is assigned to the device.
User Hold Audio Source
The audio source that plays when a user initiates a hold action.
User Locale
User location associated with the phone user. The user locale identifies a set of detailed information to support users, including language, font, date and time formatting, and alphanumeric keyboard text information.
Video Capabilities
Indicates whether the phone can participate in video calls when connected to an appropriately equipped PC.
Voicemail Profile
Configure the settings related to Cisco Unity/Unity Connection, including primary servers, standby servers, and the users associated with the profile.
Web Access
Indicates whether the phone's internal web server is enabled (Yes) or disabled (No). When disabled, you cannot access a phone's web pages.
1 This attribute is not available when using the Edit Provisioning Attributes link (see Editing a Service Area's Provisioning Attributes, page 5-49) or through the Provisioning Attribute Management page. You can use the Update Default Settings button on the Service Area Configuration page (see Configuring Service Areas, page 5-46) to configure the attribute, or you can use the Advanced Order Options button when placing an order (see Ordering Products and Services, page 3-4).
Table 6-2 Provisioning Attribute Assignment Levels
Client User Settings
Audio Profile
x
CIP Profile
x
CTI Gateway Profile
x
Conferencing Profile
x
LDAP Profile
x
Voicemail Profile
x
Enable Mobility Support
Enable Mobile Voice Access
x
x
x
Enable Mobility
x
x
x
Max Desk Pickup Wait Time
x
x
x
Remote Destination Limit
x
x
x
Extension Mobility Access
DND Option
x
x
x
Do Not Disturb
x
x
x
Ignore Presentation Indicators
x
x
x
MLPP Domain
x
x
x
MLPP Indication
x
x
x
MLPP Preemption
x
x
x
Module 1
x
x
x
Module 2
x
x
x
Privacy
x
x
x
Set-only Attributes:
•
•
•
•
x
x
x
Softkey Template
x
Speed Dial Info
x
x
x
User Hold Audio Source
x
User Locale
x
x
x
Extension Mobility Line
AAR Destination Mask
x
x
x
AAR Group
x
AAR Keep Call History
x
x
x
Alerting Name
x
x
x
ASCII Alerting Name
x
x
x
ASCII Display (Internal Caller ID)
x
x
x
ASCII Line Text Label
x
x
x
Auto Answer
x
x
x
Busy Trigger
x
x
x
Call Pickup Group
x
Calling Search Space
x
x
x
Display (Internal Caller ID)
x
x
x
External Phone Number Mask
x
x
Forward All
x
Forward Busy External
x
Forward Busy Internal
x
Forwarded Call Information - Caller Name
x
Forwarded Call Information - Caller Number
x
Forwarded Call Information - Dialed Number
x
Forwarded Call Information - Redirected Number
x
Forward No Answer External
x
Forward No Answer Internal
x
Forward No Coverage External
x
Forward No Coverage Internal
x
Forward Unregistered External
x
Forward Unregistered Internal
x
Line Groups
x
Line Text Label
x
x
x
Maximum Number of Calls
x
x
x
Message Waiting Policy
x
x
x
MLPP Calling Search Space
x
MLPP No Answer Ring Duration
x
x
x
Extension Mobility Line (continued)
MLPP Target
x
x
x
Network Hold Audio Source
x
No Answer Ring Duration
x
x
x
Ring Setting (Phone Active)
x
Ring Setting (Phone Idle)
x
User Hold Audio Source
x
Voicemail Profile
x
Network Locale
x
x
x
Settings Access
x
x
x
Set-only Attributes:
•
•
•
•
•
•
•
•
•
•
x
x
x
User Hold Audio Source
x
Line
AAR Destination Mask
x
x
x
AAR Group
x
AAR Keep Call History
x
x
x
Alerting Name
x
x
x
ASCII Alerting Name
x
x
x
ASCII Display (Internal Caller ID)
x
x
x
ASCII Line Text Label
x
x
x
Auto Answer
x
x
x
Busy Trigger
x
x
x
Call Pickup Group
x
Calling Search Space
x
x
x
CME Line Configuration Template
x
x
Display (Internal Caller ID)
x
x
x
External Phone Number Mask
x
x
Forward All
x
Forward Busy External
x
Forward Busy Internal
x
Forwarded Call Information - Caller Name
x
Forwarded Call Information - Caller Number
x
Forwarded Call Information - Dialed Number
x
Forwarded Call Information - Redirected Number
x
Forward No Answer External
x
Forward No Answer Internal
x
Forward No Coverage External
x
Forward No Coverage Internal
x
Forward Unregistered External
x
Forward Unregistered Internal
x
Line Groups
x
Line Text Label
x
x
x
Maximum Number of Calls
x
x
x
Message Waiting Policy
x
x
x
MLPP Calling Search Space
x
MLPP No Answer Ring Duration
x
x
x
MLPP Target
x
x
x
Network Hold Audio Source
x
No Answer Ring Duration
x
x
x
Line (continued)
Ring Setting (Phone Active)
x
Ring Setting (Phone Idle)
x
Route Partition
x
Set-only Attributes:
•
•
•
•
•
•
•
•
•
•
x
x
x
User Hold Audio Source
x
Voicemail Profile
x
Route Partition
x
Phone
AAR Calling Search Space
x
Authentication Server URL
x
x
x
Auto Line Select
x
x
x
Built in Bridge
x
x
x
Busy Lampfield Info
x
Calling Search Space
x
x
x
Cisco Camera
x
x
CME Phone Configuration Template
x
x
Common Device Configuration
x
Device Description
x
Device Pool
x
Device Security Mode
x
Directory Server URL
x
x
x
Disable Speakerphone
x
x
x
Disable Speakerphone and Headset
x
DND Option
x
x
x
Do Not Disturb
x
x
x
Enable Extension Mobility Feature
x
x
x
Phone (continued)
Ignore Presentation Indicators
x
x
x
Module 1
x
x
x
Module 2
x
x
x
Module 3
x
x
Forwarding Delay
x
x
x
Rerouting Calling Search Space
x
Calling Party Transformation CSS
x
Gratuitous ARP
x
x
x
Idle URL
x
x
x
Idle Timer
x
x
x
Information URL
x
x
x
Location
x
Media Resource Group List
x
Messages
x
x
x
MLPP Domain
x
x
x
MLPP Indication
x
x
x
MLPP Preemption
x
x
x
Mobility User Id
x
x
x
Module 1 Load Name
x
x
x
Module 2 Load Name
x
x
x
Module 3 Load Name
x
x
Network Hold Audio Source
x
Network Locale
x
Owner User ID
x
x
x
PC Port
x
x
x
PC Voice VLAN Access
x
x
x
Phone Load Name
x
x
x
Port Ranges for IP Communicator
x
x
x
Privacy
x
x
x
Proxy Server URL
x
x
x
Retry Video Call as Audio
x
x
x
Security Profile
x
Services URL
x
x
x
Settings Access
x
x
x
Softkey Template
x
Speed Dial Info
x
x
x
Phone (continued)
Set-only Attributes:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
x
x
x
User Hold Audio Source
x
User Locale
x
x
x
Video Capabilities
x
x
x
Web Access
x
x
x
Remote Destination Profile
Calling Party Transformation CSS
x
Calling Search Space
Device Pool
DND Option
x
x
x
Do Not Disturb
x
x
x
Ignore Presentation Indicators
x
x
x
Network Hold Audio Source
x
Privacy
x
x
x
Rerouting Calling Search Space
x
Use Device Pool Calling Party Transformation CSS
x
x
x
User Hold Audio Source
x
User Locale
x
x
x
Remote Destination Profile Line
ASCII Display (Internal Caller ID)
x
x
x
Busy Trigger
x
x
x
Remote Destination Profile Line
(continued)
Caller Name
x
x
x
Caller Number
x
x
x
Description
x
x
x
Dialed Number
x
x
x
Display (Internal Caller ID)
—
—
—
External Phone Number Mask
x
x
x
Maximum Number of Calls
x
x
x
Redirected Number
x
x
x
Voice Mail
CUE User Configuration Template
x
x
x
CUE Voicemail Configuration Template
x
x
x
Alternate Voicemail Extensions1
—
—
—
Enable ResyncMWI
x
x
x
Legacy Mailbox
x
x
x
Remote Node ID
x
x
x
Unified Messaging
UM Disabling Class Of Service Template
x
UM Enabling Class Of Service Template
x
UM Disabling Subscriber Template
x
UM Enabling Subscriber Template
x
1 This attribute can only be configured through the Advanced Order Options button when placing an order (see Ordering Products and Services, page 3-4).
Note
This applies to the following provisioning attributes:
•
•
•
•
•
•
•
•
•
•
•
•
Configuring a Transformation Template for Provisioning Attributes
For some provisioning attributes (see Table 6-1), you can enter a transformation template in the provisioning attribute field to manipulate the digits of the directory number displayed on the phone. The digit transformation of the masking of the directory number allows you to choose what to display.
The template allows you to delete, insert, reorder, or change any digits of the directory number by embedding transformation masks inside the text string of the provisioning attribute.
A transformation template contains one or more transformation masks.
In the transformation mask, the following characters are allowed:
•
•
•
•
•
•
If any other characters are used in a mask, the mask is not recognized as a mask and the characters are treated as normal text.
Note
•
•
•
Table 6-6 lists examples of transformation templates. The directory number used in the examples is 1234567891.
Changing the Precedence for Provisioning Attributes
This section describes how to change the order in which provisioning attributes are assigned globally.
Note
Provisioning attributes are assigned according to levels, in the following order (this is the default setting):
•
•
•
This means that the provisioning attributes that are defined for a Service Area override the provisioning attributes defined for a subscriber type, which overrides the provisioning attributes defined for a Domain.
You can change the order of precedence by doing either of the following:
•
•
Step 1
Step 2
Step 3
Step 4
