User Guide for Cisco Unified Provisioning Manager 1.3
Index

Table Of Contents

A - B - C - D - E - G - H - I - K - L - M - N - O - P - R - S - T - U - V -

Index

A

about

batch projects 5-53

batch provisioning 5-47

business rules 6-2

configuration templates 5-27

domains 5-13

provisioning attributes 6-14

Provisioning Manager 1-1, 5-1

service areas 5-19

administration authorization role 2-12

advanced

assignment authorization role 2-13

ordering authorization role 2-13

approval authorization role 2-13

assets, tracking. See inventory

assignment authorization role 2-13

AssignSoftPhoneName 6-3

AssociateAllUsersInCallProcessor 6-3

AssociateAllUsersInUMProcessor 6-3

AssociateOnlyExistingUsers 6-3

AssociateUsersByDeptCode 6-4

authorization roles

applying to subscriber 2-5

tasks permitted by 2-12

auto-configuration. See configuration templates

B

backing up database 7-8

batch action file

adding

orders 5-47

users 5-47

format 5-47

guidelines 5-49

product

dependencies 5-49

multiple instances 5-49

sample files on server 5-47

batch project

about 5-53

creating 5-51

deleting 5-52

running 5-53

canceling 5-53

paused, restarting 5-54

pausing 5-54

status, viewing 5-55

scheduling 5-53

canceling 5-54

rescheduling 5-53

scheduled pause, adding 5-54

scheduled pause, canceling 5-55

updating 5-52

viewing details 5-56

batch provisioning, about

See also batch action files and batch projects

business rules

about 6-2

configuring 6-13

mandatory 6-11

orders 6-13

products 6-12

descriptions 6-3

for domain synchronization 5-17

using 6-11

C

call

park 5-30

pickup group 5-30

search space 5-30

call processor

creating 5-2

definition 5-1, 5-2

directory number block for 5-26

infrastructure data, examples 5-4

provisioning attributes

supported by product 6-29

subscriber data, examples 5-4

synchronization log, viewing 5-7

synchronization troubleshooting 5-7

synchronizing 5-4

updating 5-4

call processors

deleting 5-8

canceling

batch project 5-53

orders 3-22

products 3-22

ChangeUnityPasswordOnNextLogin 6-4

ChoosePhoneButtonTemplates 6-4

Cisco IOS commands and configuration templates 5-27

Cisco Unified Communications

deployment, initial 1-1, 1-6

deployment, ongoing 1-6

Cisco Unified Communications Manager

call processor 5-2

configuration template 5-27

dependencies 5-40

infrastructure data objects

supported by release 5-28

objects synchronized 5-5

PIN 2-3

subscriber password 2-3

Cisco Unified Communications Manager Express

call processor 5-2

configuration template 5-27

Cisco IOS commands in 5-27

dependencies 5-40

Cisco Unified Operations Manager

configuring to open from Provisioning Manager 7-3

launching from Provisioning Manager 7-2

Cisco Unity

products and services 3-8

subscriber password 2-3

Cisco Unity Connection, products and services 3-8

Cisco Unity Express

configuration template 5-27

Cisco IOS commands in 5-27

dependencies 5-40

products and services 3-8

common device config 5-30

common shared line 3-13

configuration, generating from a template 5-46

configuration templates

about 5-27

Cisco IOS commands in 5-27

configuring

adding items to 5-40

copying 5-46

deleting 5-46

renaming 5-46

updating 5-44

creating 5-40

example 5-27

generating configuration from 5-46

keywords 5-42

usage scenarios 5-27

configuring

business rules 6-13

call processors 5-1

domains 5-15

domain synchronization 6-12

message processors 5-1

orders 6-13

phone, shared 3-15

products 6-12

provisioning attributes 6-14

service areas 5-21

shared lines, primary 3-13

to open Cisco Unified Operations Manager IP phone details 7-3

transformation template for provisioning attributes 6-34

user access 6-12

contractor subscriber role 2-7

copying

configuration templates 5-46

items 5-45

CreateSelfCareAccounts 6-4

creating

call processors 5-2

directory number blocks 5-25

domains 5-14

service areas 5-21

subscriber 2-1

subscriber role type 2-7

unified message processors 5-8

users 2-10

CTI route point 5-29

customer domain template 5-14

D

database backup and restore 7-8

debugging, enabling and disabling 7-4

DefaultCallManagerPassword 6-4

DefaultCallManagerPIN 6-5

DefaultDeviceProfile 6-5

DefaultServiceName 6-5

DefaultServiceURL 6-5

DefaultUnitySubscriberPassword 6-5

DefaultUserType 6-6

Defaultusertype business rule 2-2

deleting

call processors 5-8

configuration templates 5-46

domains 5-19

items 5-46

keyword list 5-44

subscriber 2-6

subscriber role type 2-9

unified message processors 5-13

user 2-14

deployment

voice infrastructure, adding a site 1-6

voice infrastructure, initial 1-6

DescriptionString 6-6

device pool 5-31

directory inventory, managing 4-4

See also directory numbers

directory number blocks

adding 5-25

viewing

for call processor 5-26

for service area 5-26

directory number inventory report 7-23

directory numbers

adding 4-5

reservations, expired 4-6

states 4-4

updating 4-5

DNAutoReservation 6-6

DNAutoReservationTimeout 6-6

DNB (Directory Number Blocks) 4-4

domain

business rules for, synchronizing 5-17

configuring 5-15

creating 5-14

deleting 5-19

provisioning attributes 5-18, 6-14

synchronization log, viewing 5-18

synchronizing 5-16

template 5-14

DOMAIN variable 5-28

E

EmailSender 6-6

employee subscriber role 2-7

executive subscriber role 2-7

extension mobility line

provisioning attributes

assignment levels 6-23

call processor support 6-29

ExternalNumberMasks 6-7

G

generating configuration 5-46

H

H323 gateway 5-32

hunt list 5-33

hunt pilot 5-34

I

infrastructure configuration. See configuration templates

infrastructure data objects

by Cisco Unified Communications Manager release number 5-28

call

park 5-30

pickup group 5-30

search space 5-30

common device config 5-30

CTI route point 5-29

device pool 5-31

H323 gateway 5-32

hunt

list 5-33

pilot 5-34

line group 5-35

location 5-35

media resource

group 5-35

group list 5-36

route

group 5-36

list 5-36

partition 5-37

pattern 5-37

translation pattern 5-38

Unified CM group 5-39

variables 5-28

voice

region 5-39

voicemail

pilot 5-39

profile 5-40

inventory

directory numbers 4-4

phones 4-1

report 4-3

searches

advanced 7-17

basic 7-16

IOS commands. See Cisco IOS commands.

IP phone details

opening dialog box 7-3

IsAuthorizationRequiredForAddOrder 6-7

IsAuthorizationRequiredForCancelOrder 6-7

IsAuthorizationRequiredForChangeOrder 6-7

items

copying 5-45

deleting 5-46

editing 5-45

order of, changing 5-45

See also infrastructure data objects 5-45

K

keywords

about 5-42

adding to a configuration template 5-42

deleting 5-43

editing 5-43

figure 5-42

format of 5-42

list, deleting 5-44

keyword substitution. See keywords

L

launching Cisco Unified Operations Manager IP phone details 7-2

LDAP directory integration 5-3

license information, viewing 7-1

line

information, changing 3-18

LineDisplayString 6-7

line group 5-35

lines

common shared, setting up 3-13

primary shared, setting up 3-13

lists

adding items 5-44

reordering 5-45

See also infrastructure data objects

location 5-35, 7-4

log file 7-4

debugging 7-4

log purging level, changing 7-6

maximum size, changing 7-5

naming 7-4

logging into

Provisioning Manager 1-7

logging out of

Provisioning Manager 1-8

log level, updating 7-4

M

MailHost 6-8

maintaining data 7-6

maintenance authorization role 2-12

manager subscriber role 2-7

media resource

group 5-35

group list 5-36

MonitorPhoneReturnEnabled 6-8

N

NameDialingInfo 6-8

Non-RestrictedDomainSync 6-8

O

opening the Cisco Unified Operations Manager IP phone details dialog box 7-3

operator subscriber role 2-7

order

adding, in batch action file 5-47

approving 3-20

bulk services 3-19

canceling 3-22

configuring business rules for 6-13

phone button template option 6-2

placing 3-11

procedure, example 3-8

processing 3-20

approval 3-20

receiving 3-21

shipping 3-21

searching for 3-19

viewing 3-1

order entry fields 3-9

ordering authorization role 2-13

OrderProvisionedEmailTemplate 6-9

OrderRejectedEmailTemplate 6-9

P

partitioning. See domains

password

subscriber, resetting 2-3

Cisco Unified Communications Manager 2-3

Cisco Unity 2-3

Provisioning Manager login 2-3

user, resetting 2-11

pattern

route 5-37

translation 5-38

pausing batch project 5-54

phone

activating 3-2

ownership, changing 3-17

provisioning attributes

assignment levels 6-23

call processor support 6-29

replacing 3-15

setting up 3-15

shared 3-15

PhoneAssignmentDoneBy 6-10

phone button template

default for phone type 6-2

maximum lines, viewing 6-1

option on orders 6-2

synchronization, retrieval during 6-1

phone inventory

adding phones to 4-2

clearing expired reservations 4-3

phone information, updating 4-1, 4-2

removing phones from 4-3

report, viewing 4-3

phone inventory report 4-3

phone line

provisioning attributes

assignment levels 6-23

call processor support 6-29

PhoneReceiptDoneBy 6-10

PhoneReservationTimeout 6-10

PhoneShippingDoneBy 6-10

phone type, default phone button template for 6-2

policy authorization role 2-12

primary shared line 3-13

processes, running on the system 7-14

processors, configuring 5-1

product

business rules, configuring 6-12

provisioning attributes 6-16

products and services 3-2

canceling 3-22

Cisco Unity 3-8

Cisco Unity Connection 3-8

Cisco Unity Express 3-8

ordering 3-2

Provisioning Manager 3-3

provisioning attributes

about 6-14

configuring transformation template for 6-34

descriptions 6-16

editing

domain 5-18

service area 5-24

subscriber role type 2-9

levels

domain 6-14

service area 6-14

subscriber type 6-14

precedence 6-14

Provisioning Manager

about 5-1

products and services 3-3

subscriber login 2-3

PurgeUponUmRemoval 6-11

purging data, enabling 7-6

R

receiving authorization role 2-13

renaming configuration templates 5-46

replacing phones 3-15

reports

directory number inventory 7-23

phone inventory 4-3

resource configuration 7-23

service area 7-23

service configuration 7-23

rescheduling batch project 5-53

reservation, phone

expired 4-3

status 4-1

resetting passwords

subscriber 2-3

user 2-11

resource configuration report 7-23

restarting batch project 5-54

restore database 7-8

roles

authorization 2-12

subscriber 2-7

route

group 5-36

list 5-36

partition 5-37

pattern 5-37

rules See business rules

running batch project 5-53

S

scheduling

batch project 5-53

synchronization 7-14

searching inventory 7-15

search reports

creating 7-22

deleting 7-23

security

Internet Explorer and Provisioning Manager 1-8

Windows 2003 and Provisioning Manager 1-8

SelfCareAccountsDefaultPassword 6-11

senior manager subscriber role 2-7

service area

adding 5-21

configuring 5-21

definition 5-19

directory number block for 5-26

provisioning attributes, configuring 5-24, 6-14

report 7-23

SERVICE AREA variable 5-28

service configuration report 7-23

shared 3-15

line, setting up

common 3-13

primary 3-13

phone, setting up 3-15

shipping authorization role 2-13

starting

Provisioning Manager from a client system 1-7

Provisioning Manager from the server 1-7

subscriber

authorization roles, applying 2-5

creating 2-1

definition 2-1

deleting 2-6

records

finding 2-6, 2-14

synchronizing 5-4

viewing 3-1

services, ordering 3-11

synchronizing 2-5

updating 2-2

See also subscriber role type

subscriber role type

adding 2-7

deleting 2-9

precedence 2-8

products associated with 2-8

provisioning attributes for 2-9, 6-14

updating 2-8

synchronization, scheduling 7-14

synchronizing

call processors 5-4

log file for 5-7

domains 5-16

log file for 5-18

purpose 5-16

objects synchronized 5-5

recommended order 5-4, 5-11, 5-16

subscriber 2-5

troubleshooting 5-7

unified message processor

log file for 5-12

unified message processors 5-11

users 2-13

system reports 7-23

T

TakePrimaryUserInfoFromUMProcessor 6-11

templates

configuration 5-27

customer domain 5-14

phone button 6-1

tracking assets. See inventory

transformation template for provisioning attributes

configuring 6-34

translation pattern 5-38

troubleshooting

synchronization

call processors 5-7

U

Unified CM group 5-39

unified message processor

synchronization log, viewing 5-12

unified message processors

adding 5-8

definition 5-1

deleting 5-13

synchronizing 5-11

updating 5-10

Unified Messaging

provisioning attributes

assignment levels 6-23

call processor support 6-29

updating

call processor 5-4

configuration template 5-44

directory numbers 4-5

items 5-45

subscriber 2-2

subscriber role type 2-8

unified message processor 5-10

user 2-11

usage scenarios 1-5

configuration templates 5-27

deployment

additional site 1-6

initial 1-6

subscriber services, managing 1-6

voice services, enabling others to manage 1-5

user guide, accessing 1-8

users

access

configuring 6-12

example 3-8

adding, in batch action file 5-47

creating 2-10

synchronizing 2-13

V

viewing license information 7-1

voice mail

provisioning attributes

assignment levels 6-23

call processor support 6-29

voicemail

pilot 5-39

profile 5-40

voice region 5-39

voice services, managing 1-5