Table Of Contents
A - B - C - D - E - G - H - I - K - L - M - N - O - P - R - S - T - U - V -
Index
A
AAA server
adding 7-8
changing information 7-9
testing connection 7-10
AAA servers 7-7
about
batch projects 5-54
batch provisioning 5-48
business rules 6-2
configuration templates 5-28
domains 5-13
provisioning attributes 6-16
service areas 5-20
administration authorization role 2-12
advanced
assignment authorization role 2-13
ordering authorization role 2-13
Alert Details page
See also events processed by Operations Manager
approval authorization role 2-13
assets, tracking. See inventory
assignment authorization role 2-13
AssignSoftPhoneName 6-3
AssociateAllUsersInCallProcessor 6-3
AssociateAllUsersInUMProcessor 6-3
AssociateOnlyExistingUsers 6-3
AssociateUsersByDeptCode 6-4
AssociateUsersByDevicePool 6-4
AssociateUsersByLocation 6-4
authorization roles
applying to subscriber 2-5
tasks permitted by 2-12
auto-configuration. See configuration templates
B
backing up database 7-11
batch action file
adding
orders 5-48
users 5-48
format 5-48
guidelines 5-50
product
dependencies 5-50
multiple instances 5-50
sample files on server 5-48
batch project
about 5-54
creating 5-53
deleting 5-53
running 5-54
canceling 5-55
paused, restarting 5-55
pausing 5-55
status, viewing 5-56
scheduling 5-54
canceling 5-56
rescheduling 5-54
scheduled pause, adding 5-55
scheduled pause, canceling 5-56
updating 5-53
viewing details 5-57
batch provisioning, about
See also batch action files and batch projects
business rules
about 6-2
configuring 6-14
mandatory 6-12
orders 6-13
products 6-13
descriptions 6-3
for domain synchronization 5-17
using 6-12
C
call
park 5-31
pickup group 5-31
search space 5-31
call processor
creating 5-2
directory number block for 5-27
infrastructure data, examples 5-4
provisioning attributes
supported by product 6-33
subscriber data, examples 5-4
synchronization log, viewing 5-7
synchronization troubleshooting 5-7
synchronizing 5-4
updating 5-4
call processors
deleting 5-8
canceling
batch project 5-55
orders 3-22
products 3-22
ChangeUnityPasswordOnNextLogin 6-4
ChoosePhoneButtonTemplates 6-5
Cisco IOS commands and configuration templates 5-28
Cisco Unified Communications
deployment, ongoing 1-6
Cisco Unified Communications Manager
call processor 5-2
configuration template 5-28
dependencies 5-41
infrastructure data objects
supported by release 5-29
objects synchronized 5-5
PIN 2-3
subscriber password 2-3
Cisco Unified Communications Manager Express
call processor 5-2
configuration template 5-28
Cisco IOS commands in 5-28
dependencies 5-41
Cisco Unified Operations Manager
configuring to open from Provisioning Manager 7-3
launching from Provisioning Manager 7-3
Cisco Unity
products and services 3-8
subscriber password 2-3
Cisco Unity Connection, products and services 3-8
Cisco Unity Express
configuration template 5-28
Cisco IOS commands in 5-28
dependencies 5-41
products and services 3-8
common device config 5-32
common shared line 3-12
configuration, generating from a template 5-47
configuration templates
about 5-28
Cisco IOS commands in 5-28
configuring
adding items to 5-41
copying 5-47
deleting 5-47
renaming 5-47
updating 5-45
creating 5-41
example 5-28
generating configuration from 5-47
keywords 5-43
usage scenarios 5-28
configuring
AAA servers 7-7
business rules 6-14
business rules for Domain synchronization 6-15
call processors 5-1
domains 5-15
domain synchronization 6-13
LDAP 7-7
message processors 5-1
orders 6-13
phone, shared 3-14
products 6-13
provisioning attributes 6-16
service areas 5-22
shared lines, primary 3-13
to open Cisco Unified Operations Manager IP phone details 7-3
transformation template for provisioning attributes 6-39
user access 6-12
contractor subscriber role 2-7
copying
configuration templates 5-47
items 5-46
CreateSelfCareAccounts 6-5
creating
call processors 5-2
directory number blocks 5-26
domains 5-14
service areas 5-22
subscriber 2-1
subscriber role type 2-7
unified message processors 5-8
users 2-10
CTI route point 5-30
customer domain template 5-14
D
database backup and restore 7-11
debugging, enabling and disabling 7-4
DefaultCallManagerPassword 6-5
DefaultCallManagerPIN 6-5
DefaultDeviceProfile 6-5
DefaultServiceName 6-6
DefaultServiceURL 6-6
DefaultUnitySubscriberPassword 6-6
DefaultUserType 6-6
Defaultusertype business rule 2-2
deleting
call processors 5-8
configuration templates 5-47
domains 5-19
items 5-47
keyword list 5-45
subscriber 2-6
subscriber role type 2-9
unified message processors 5-13
user 2-14
deployment
voice infrastructure, adding a site 1-6
voice infrastructure, initial 1-6
DescriptionString 6-6
device pool 5-32
directory inventory, managing 4-4
See also directory numbers
directory number blocks
adding 5-26
viewing
for call processor 5-27
for service area 5-27
directory number inventory report 7-28
directory numbers
adding 4-5
reservations, expired 4-6
states 4-4
updating 4-5
DNAutoReservation 6-7
DNAutoReservationTimeout 6-7
DNB (Directory Number Blocks) 4-4
domain
business rules for, synchronizing 5-17
configuring 5-15
creating 5-14
deleting 5-19
provisioning attributes 5-19, 6-16
synchronization log, viewing 5-19
synchronizing 5-16
template 5-14
DOMAIN variable 5-29
E
EmailSender 6-7
employee subscriber role 2-7
events
processed by Operations Manager, descriptions and triggers A-1
executive subscriber role 2-7
extension mobility line
provisioning attributes
assignment levels 6-27
call processor support 6-33
ExternalNumberMasks 6-7
G
generating configuration 5-47
H
H323 gateway 5-33
hunt list 5-35
hunt pilot 5-35
I
infrastructure configuration. See configuration templates
infrastructure data objects
by Cisco Unified Communications Manager release number 5-29
call
park 5-31
pickup group 5-31
search space 5-31
common device config 5-32
CTI route point 5-30
device pool 5-32
H323 gateway 5-33
hunt
list 5-35
pilot 5-35
line group 5-36
location 5-36
media resource
group 5-37
group list 5-37
route
group 5-37
list 5-37
partition 5-38
pattern 5-38
translation pattern 5-39
Unified CM group 5-40
variables 5-29
voice
region 5-40
voicemail
pilot 5-41
profile 5-41
inventory
directory numbers 4-4
phones 4-1
report 4-3
searches
advanced 7-22
basic 7-22
IOS commands. See Cisco IOS commands.
IP phone details
opening dialog box 7-3
IsAuthorizationRequiredForAddOrder 6-7
IsAuthorizationRequiredForCancelOrder 6-8
IsAuthorizationRequiredForChangeOrder 6-8
items
copying 5-46
deleting 5-47
editing 5-46
order of, changing 5-46
See also infrastructure data objects 5-46
K
keywords
about 5-43
adding to a configuration template 5-43
deleting 5-44
editing 5-44
figure 5-43
format of 5-43
list, deleting 5-45
keyword substitution. See keywords
L
launching Cisco Unified Operations Manager IP phone details 7-3
LDAP directory integration 5-3
LDAP servers 7-7
license information, viewing 7-1
line
information, changing 3-17
LineDisplayString 6-8
line group 5-36
lines
common shared, setting up 3-12
primary shared, setting up 3-13
lists
adding items 5-45
reordering 5-46
See also infrastructure data objects
log file 7-4
debugging 7-4
log purging level, changing 7-6
maximum size, changing 7-5
naming 7-4
logging into
Provisioning Manager 1-7
logging out of
Provisioning Manager 1-8
log level, updating 7-5
M
MailHost 6-8
maintenance authorization role 2-12
maintenance mode 7-10
manager subscriber role 2-7
media resource
group 5-37
group list 5-37
MonitorPhoneReturnEnabled 6-8
N
NameDialingInfo 6-9
Non-RestrictedDomainSync 6-9
O
opening the Cisco Unified Operations Manager IP phone details dialog box 7-3
operator subscriber role 2-7
order
adding, in batch action file 5-48
approving 3-21
bulk services 3-20
canceling 3-22
configuring business rules for 6-13
phone button template option 6-2
placing 3-10
procedure, example 3-8
processing 3-20
approval 3-21
receiving 3-22
shipping 3-22
searching for 3-19
viewing 3-1
order entry fields 3-9
ordering authorization role 2-13
OrderProvisionedEmailTemplate 6-10
OrderRejectedEmailTemplate 6-10
P
partitioning. See domains
password
subscriber, resetting 2-3
Cisco Unified Communications Manager 2-3
Cisco Unity 2-3
Provisioning Manager login 2-3
user, resetting 2-11
pattern
route 5-38
translation 5-39
pausing batch project 5-55
phone
activating 3-2
ownership, changing 3-16
provisioning attributes
assignment levels 6-27
call processor support 6-33
replacing 3-15
setting up 3-14
shared 3-14
PhoneAssignmentDoneBy 6-10
phone button template
default for phone type 6-2
maximum lines, viewing 6-1
option on orders 6-2
synchronization, retrieval during 6-1
phone inventory
adding phones to 4-2
clearing expired reservations 4-3
phone information, updating 4-1, 4-2
removing phones from 4-3
report, viewing 4-3
phone inventory report 4-3
phone line
provisioning attributes
assignment levels 6-27
call processor support 6-33
PhoneReceiptDoneBy 6-10
PhoneReservationTimeout 6-11
PhoneShippingDoneBy 6-11
phone type, default phone button template for 6-2
policy authorization role 2-12
primary shared line 3-13
processes, running on the system 7-18
processors, configuring 5-1
product
business rules, configuring 6-13
provisioning attributes 6-17
products and services 3-2
canceling 3-22
Cisco Unity 3-8
Cisco Unity Connection 3-8
Cisco Unity Express 3-8
ordering 3-2
Provisioning Manager 3-3
provisioning attributes
about 6-16
configuring transformation template for 6-39
descriptions 6-17
editing
domain 5-19
service area 5-25
subscriber role type 2-9
levels
domain 6-16
service area 6-16
subscriber type 6-16
precedence 6-16
Provisioning Manager
about 5-1
products and services 3-3
subscriber login 2-3
PurgeUponUmRemoval 6-11
purging data, enabling 7-6
R
receiving authorization role 2-13
renaming configuration templates 5-47
replacing phones 3-15
reports
directory number inventory 7-28
phone inventory 4-3
resource configuration 7-28
service area 7-28
service configuration 7-28
rescheduling batch project 5-54
reservation, phone
expired 4-3
status 4-1
resetting passwords
subscriber 2-3
user 2-11
resource configuration report 7-28
restarting batch project 5-55
restore database 7-11
roles
authorization 2-12
subscriber 2-7
route
group 5-37
list 5-37
partition 5-38
pattern 5-38
rules See business rules
running batch project 5-54
S
scheduling
batch project 5-54
synchronization 7-19
searching inventory 7-20
search reports
creating 7-27
deleting 7-28
security
Internet Explorer and Provisioning Manager 1-8
Windows 2003 and Provisioning Manager 1-8
SelfCareAccountsDefaultPassword 6-12
senior manager subscriber role 2-7
service area
adding 5-22
configuring 5-22
definition 5-20
directory number block for 5-27
provisioning attributes, configuring 5-25, 6-16
report 7-28
SERVICE AREA variable 5-29
service configuration report 7-28
shared 3-14
line, setting up
common 3-12
primary 3-13
phone, setting up 3-14
shipping authorization role 2-13
starting
Provisioning Manager from a client system 1-7
Provisioning Manager from the server 1-7
subscriber
authorization roles, applying 2-5
creating 2-1
definition 2-1
deleting 2-6
records
synchronizing 5-4
viewing 3-1
services, ordering 3-10
synchronizing 2-5
updating 2-2
See also subscriber role type
subscriber role type
adding 2-7
deleting 2-9
precedence 2-8
products associated with 2-8
provisioning attributes for 2-9, 6-16
updating 2-8
synchronization, scheduling 7-19
synchronizing
call processors 5-4
log file for 5-7
domains 5-16
log file for 5-19
purpose 5-16
objects synchronized 5-5
recommended order 5-4, 5-11, 5-16
subscriber 2-5
troubleshooting 5-7
unified message processor
log file for 5-12
unified message processors 5-11
users 2-14
system reports 7-28
T
TakePrimaryUserInfoFromUMProcessor 6-12
templates
configuration 5-28
customer domain 5-14
phone button 6-1
tracking assets. See inventory
transformation template for provisioning attributes
configuring 6-39
translation pattern 5-39
troubleshooting
synchronization
call processors 5-7
U
Unified CM group 5-40
unified message processor
synchronization log, viewing 5-12
unified message processors
adding 5-8
definition 5-1
deleting 5-13
synchronizing 5-11
updating 5-10
Unified Messaging
provisioning attributes
assignment levels 6-27
call processor support 6-33
unlocking voicemail accounts 3-18
updating
call processor 5-4
configuration template 5-45
directory numbers 4-5
items 5-46
subscriber 2-2
subscriber role type 2-8
unified message processor 5-10
user 2-11
usage scenarios 1-5
configuration templates 5-28
deployment
additional site 1-6
initial 1-6
subscriber services, managing 1-6
voice services, enabling others to manage 1-5
user guide, accessing 1-8
users
access
configuring 6-12
example 3-8
adding, in batch action file 5-48
creating 2-10
synchronizing 2-14
V
viewing license information 7-1
voicemail
pilot 5-41
profile 5-41
provisioning attributes
assignment levels 6-27
call processor support 6-33
unlocking accounts 3-18
voice region 5-40
voice services, managing 1-5