User Guide for Cisco Unfied Provisioning Manager
Index

Table Of Contents

A - B - C - D - E - G - H - I - K - L - M - N - O - P - R - S - T - U - V -

Index

A

about

batch projects 5-50

batch provisioning 5-45

business rules 6-2

configuration templates 5-25

domains 5-11

provisioning attributes 6-14

Provisioning Manager 1-1, 5-1

service areas 5-17

administration authorization role 2-12

advanced

assignment authorization role 2-13

ordering authorization role 2-13

approval authorization role 2-13

assets, tracking. See inventory

assignment authorization role 2-13

AssignSoftPhoneName 6-3

AssociateAllUsersInCallProcessor 6-3

AssociateAllUsersInUMProcessor 6-3

AssociateUsersByDeptCode 6-3

authorization roles

applying to subscriber 2-5

tasks permitted by 2-12

auto-configuration. See configuration templates

B

backing up database 7-7

batch action file

adding

orders 5-45

users 5-45

format 5-45

guidelines 5-47

product

dependencies 5-47

multiple instances 5-47

sample files on server 5-45

batch project

about 5-50

creating 5-49

deleting 5-50

running 5-50

canceling 5-51

paused, restarting 5-51

pausing 5-51

status, viewing 5-53

scheduling 5-50

canceling 5-52

rescheduling 5-50

scheduled pause, adding 5-52

scheduled pause, canceling 5-52

updating 5-49

viewing details 5-53

batch provisioning, about

See also batch action files and batch projects

business rules

about 6-2

configuring 6-13

mandatory 6-11

orders 6-12

products 6-12

descriptions 6-3

for domain synchronization 5-16

using 6-11

C

call

park group 5-28

pickup group 5-28

search space 5-28, 5-29

call processor

creating 5-2

definition 5-1, 5-2

directory number block for 5-24

infrastructure data, examples 5-4

provisioning attributes

supported by product 6-24

subscriber data, examples 5-4

synchronization log, viewing 5-6

synchronizing 5-4

updating 5-4

call processors

deleting 5-6

canceling

batch project 5-51

orders 3-19

products 3-19

ChoosePhoneButtonTemplates 6-4

Cisco IOS commands and configuration templates 5-25

Cisco Unified Communications

deployment, initial 1-1, 1-6

deployment, ongoing 1-6

Cisco Unified Communications Manager

call processor 5-2

configuration template 5-25

dependencies 5-38

infrastructure data objects

supported by release 5-26

PIN 2-4

subscriber password 2-4

Cisco Unified Communications Manager Express

call processor 5-2

configuration template 5-25

Cisco IOS commands in 5-25

dependencies 5-38

Cisco Unified Operations Manager

configuring to open from Provisioning Manager 7-3

launching from Provisioning Manager 7-2

Cisco Unity

products and services 3-6

subscriber password 2-4

Cisco Unity Connection, products and services 3-6

Cisco Unity Express

configuration template 5-25

Cisco IOS commands in 5-25

dependencies 5-38

products and services 3-6

common shared line 3-10

configuration, generating from a template 5-44

configuration templates

about 5-25

Cisco IOS commands in 5-25

configuring

adding items to 5-38

copying 5-44

creating 5-37

deleting 5-44

renaming 5-44

updating 5-42

example 5-25

generating configuration from 5-44

keywords 5-40

usage scenarios 5-25

configuring

business rules 6-13

call processors 5-1

domains 5-13

domain synchronization 6-12

message processors 5-1

orders 6-12

phone, shared 3-12

products 6-12

provisioning attributes 6-14

service areas 5-19

shared lines, primary 3-11

to open Cisco Unified Operations Manager IP phone details 7-3

user access 6-12

contractor subscriber role 2-7

copying

configuration templates 5-44

items 5-43

CreateSelfCareAccounts 6-4

creating

call processors 5-2

configuration templates 5-37

directory number blocks 5-23

domains 5-12

service areas 5-19

subscriber 2-1

subscriber role type 2-7

unified message processors 5-7

users 2-10

customer domain template 5-12

D

database backup and restore 7-7

debugging, enabling and disabling 7-4

DefaultCallManagerPassword 6-4

DefaultCallManagerPIN 6-4

DefaultDeviceProfile 6-5

DefaultServiceName 6-5

DefaultServiceURL 6-5

DefaultUnitySubscriberPassword 6-5

DefaultUserType 6-5

Defaultusertype business rule 2-2

deleting

call processors 5-6

configuration templates 5-44

domains 5-17

items 5-44

keyword list 5-42

subscriber 2-6

subscriber role type 2-10

unified message processors 5-11

user 2-14

deployment

voice infrastructure, adding a site 1-6

voice infrastructure, initial 1-6

DescriptionString 6-6

directory inventory, managing 4-4

See also directory numbers

directory number blocks

adding 5-23

viewing

for call processor 5-24

for service area 5-24

directory number inventory report 7-22

directory numbers

adding 4-5

reservations, expired 4-6

states 4-4

updating 4-5

DNAutoReservation 6-6

DNAutoReservationTimeout 6-6

DNB (Directory Number Blocks) 4-4

domain

business rules for, synchronizing 5-16

configuring 5-13

creating 5-12

deleting 5-17

provisioning attributes 5-16, 6-14

synchronization log, viewing 5-16

synchronizing 5-14

template 5-12

DOMAIN variable 5-26

E

EmailSender 6-6

employee subscriber role 2-7

executive subscriber role 2-7

extension mobility line

provisioning attributes

assignment levels 6-20

call processor support 6-24

ExternalNumberMasks 6-6

G

generating configuration 5-44

H

H323 gateway 5-30

hunt pilot 5-31, 5-32

I

infrastructure configuration. See configuration templates

infrastructure data objects

by Cisco Unified Communications Manager release number 5-26

call

park group 5-28

pickup group 5-28

search space 5-28, 5-29

H323 gateway 5-30

hunt

pilot 5-31, 5-32

line group 5-33

location 5-33

media resource

group 5-33

list 5-34

route

group 5-34

partition 5-35

pattern 5-35

translation pattern 5-36

Unified CM group 5-27, 5-37

variables 5-26

voice

region 5-37

voicemail

pilot 5-37

profile 5-38

inventory

directory numbers 4-4

phones 4-1

report 4-3

searches

advanced 7-16

basic 7-16

IOS commands. See Cisco IOS commands.

IP phone details

opening dialog box 7-3

IsAuthorizationRequiredForAddOrder 6-7

IsAuthorizationRequiredForCancelOrder 6-7

IsAuthorizationRequiredForChangeOrder 6-7

items

copying 5-43

deleting 5-44

editing 5-43

order of, changing 5-43

See also infrastructure data objects 5-43

K

keywords

about 5-40

adding to a configuration template 5-40

deleting 5-41

editing 5-41

figure 5-40

format of 5-40

list, deleting 5-42

keyword substitution. See keywords

L

launching Cisco Unified Operations Manager IP phone details 7-2

LDAP directory integration 5-3

license information, viewing 7-1

line

information, changing 3-15

LineDisplayString 6-7

line group 5-33

lines

common shared, setting up 3-10

primary shared, setting up 3-11

lists

adding items 5-42

reordering 5-43

See also infrastructure data objects

location 5-33, 7-4

log file 7-4

debugging 7-4

maximum size, changing 7-5

naming 7-4

logging into

Provisioning Manager 1-7

logging out of

Provisioning Manager 1-8

log level, updating 7-4

M

MailHost 6-7

maintaining data 7-6

maintenance authorization role 2-12

manager subscriber role 2-7

media resource

group 5-33

list 5-34

MonitorPhoneReturnEnabled 6-8

N

NameDialingInfo 6-8

O

opening the Cisco Unified Operations Manager IP phone details dialog box 7-3

operator subscriber role 2-7

order

adding, in batch action file 5-45

approving 3-18

bulk services 3-17

canceling 3-19

configuring business rules for 6-12

phone button template option 6-2

placing 3-8

procedure, example 3-6

processing 3-17

approval 3-18

receiving 3-19

shipping 3-18

searching for 3-16

viewing 3-1

order entry fields 3-7

ordering authorization role 2-13

OrderProvisionedEmailTemplate 6-9

OrderRejectedEmailTemplate 6-9

P

partitioning. See domains

password

subscriber, resetting 2-4

Cisco Unified Communications Manager 2-4

Cisco Unity 2-4

Provisioning Manager login 2-4

user, resetting 2-11

pattern

route 5-35

translation 5-36

pausing batch project 5-51

phone

activating 3-2

ownership, changing 3-14

provisioning attributes

assignment levels 6-20

call processor support 6-24

replacing 3-13

setting up 3-12

shared 3-12

PhoneAssignmentDoneBy 6-9

phone button template

default for phone type 6-2

maximum lines, viewing 6-1

option on orders 6-2

synchronization, retrieval during 6-1

phone inventory

adding phones to 4-2

clearing expired reservations 4-3

phone information, updating 4-1, 4-2

removing phones from 4-3

report, viewing 4-3

phone inventory report 4-3

phone line

provisioning attributes

assignment levels 6-20

call processor support 6-24

PhoneReceiptDoneBy 6-10

PhoneReservationTimeout 6-10

PhoneShippingDoneBy 6-10

phone type, default phone button template for 6-2

policy authorization role 2-12

primary shared line 3-11

processes, running on the system 7-13

processors, configuring 5-1

product

business rules, configuring 6-12

provisioning attributes 6-15

products and services 3-2

canceling 3-19

Cisco Unity 3-6

Cisco Unity Connection 3-6

Cisco Unity Express 3-6

ordering 3-2

Provisioning Manager 3-2

provisioning attributes

about 6-14

descriptions 6-15

editing

domain 5-16

service area 5-22

subscriber role type 2-9

levels

domain 6-14

service area 6-14

subscriber type 6-14

precedence 6-14

Provisioning Manager

about 5-1

products and services 3-2

subscriber login 2-4

PurgeUponUmRemoval 6-10

purging data, enabling 7-6

R

receiving authorization role 2-13

renaming configuration templates 5-44

replacing phones 3-13

reports

directory number inventory 7-22

phone inventory 4-3

resource configuration 7-22

service area 7-22

service configuration 7-22

rescheduling batch project 5-50

reservation, phone

expired 4-3

status 4-1

resetting passwords

subscriber 2-4

user 2-11

resource configuration report 7-22

restarting batch project 5-51

restore database 7-7

roles

authorization 2-12

subscriber 2-7

route

group 5-34

partition 5-35

pattern 5-35

rules See business rules

running batch project 5-50

S

scheduling

batch project 5-50

synchronization 7-13

searching inventory 7-14

search reports

creating 7-21

deleting 7-22

security

Internet Explorer and Provisioning Manager 1-8

Windows 2003 and Provisioning Manager 1-8

SelfCareAccountsDefaultPassword 6-11

senior manager subscriber role 2-7

service area

adding 5-19

configuring 5-19

definition 5-17

directory number block for 5-24

provisioning attributes, configuring 5-22, 6-14

report 7-22

SERVICE AREA variable 5-26

service configuration report 7-22

shared 3-12

line, setting up

common 3-10

primary 3-11

phone, setting up 3-12

shipping authorization role 2-13

starting

Provisioning Manager from a client system 1-7

Provisioning Manager from the server 1-7

subscriber

authorization roles, applying 2-5

creating 2-1

definition 2-1

deleting 2-6

records

finding 2-6, 2-14

synchronizing 5-4

viewing 3-1

services, ordering 3-8

synchronizing 2-6

updating 2-2

See also subscriber role type

subscriber role type

adding 2-7

deleting 2-10

precedence 2-9

products associated with 2-8

provisioning attributes for 2-9, 6-14

updating 2-8

synchronization, scheduling 7-13

synchronizing

call processors 5-4

log file for 5-6

domains 5-14

log file for 5-16

purpose 5-14

recommended order 5-4, 5-9, 5-14

subscriber 2-6

unified message processors 5-9

users 2-14

system reports 7-22

T

TakePrimaryUserInfoFromUMProcessor 6-11

templates

configuration 5-25

customer domain 5-12

phone button 6-1

tracking assets. See inventory

translation pattern 5-36

U

Unified CM group 5-27, 5-37

unified message processors

adding 5-7

definition 5-1

deleting 5-11

synchronizing 5-9

updating 5-9

Unified Messaging

provisioning attributes

assignment levels 6-20

call processor support 6-24

updating

call processor 5-4

configuration template 5-42

directory numbers 4-5

items 5-43

subscriber 2-2

subscriber role type 2-8

unified message processor 5-9

user 2-11

usage scenarios 1-5

configuration templates 5-25

deployment

additional site 1-6

initial 1-6

subscriber services, managing 1-6

voice services, enabling others to manage 1-5

user guide, accessing 1-8

users

access

configuring 6-12

example 3-6

adding, in batch action file 5-45

creating 2-10

synchronizing 2-14

V

viewing license information 7-1

voice mail

pilot 5-37

profile 5-38

provisioning attributes

assignment levels 6-20

call processor support 6-24

voice region 5-37

voice services, managing 1-5