Table Of Contents
Numerics - A - B - C - D - E - H - I - L - M - N - O - P - R - S - T - U - V - W -
Index
Numerics
2.0 licenses
support for Operations Manager 2.1 A-2
support for Service Monitor 2.1 A-2
A
adding
devices
manually to Operations Manager 3-10
to the DCR from Operations Manager 3-5
phone discovery schedule 3-13
Adobe flash 1-4
authentication
ACS mode B-1
non-ACS mode B-1
B
backing up
restoring files 2-18
C
capacity, system 1-5
Cisco IP Contact Center
preparing to add to Operations Manager 2-4
Cisco Secure ACS B-1
Operations Manager, integration with B-1, B-4
Operations Manager, verifying integration B-4
supported versions B-1
Cisco Security Agent (CSA) disabling service prior to install or upgrade 2-2
Cisco Unified Communications Manager
preparing to add to Operations Manager 2-4
Cisco Unity
preparing to add to Operations Manager 2-4
client requirements 1-4
environment 1-4
configuring
RTMT on CCM 3-26
Unified CM syslog receiver for Operation Manager 3-24
configuring Operations Manager
further configuration tasks 3-27
NMS integration 3-21
security 3-20
SNMP trap receiving and forwarding, configuring
trap forwarding, configuring 3-23
trap receiving port, updating 3-21
traps, enabling devices to send 3-22
to monitor devices 3-1
adding a phone discovery schedule 3-13
adding devices manually to Operations Manager 3-10
adding devices to the DCR from Operations Manager 3-5
configuring automatic device selection in Operations Manager 3-10
configuring manual device selection in Operations Manager 3-10
configuring the DCR in master and slave mode 3-4
device states 3-11
editing the device inventory collection schedule 3-13
scheduling inventory collection 3-12
verifying device import 3-12
with Cisco Secure ACS B-4
with Cisco Secure ACS, verifying B-4
D
DBReplicationFailure event, description and trigger 2-19
device import
error messages 3-14
supported NMS environments 3-3
troubleshooting 3-13
verifying 3-12
device inventory collection schedule, editing 3-13
devices
inventory collection 3-18
supported 1-6
device selection in Operations Manager 3-10
discovery
physical, running 3-5, 3-7
disk defragmentation on Operations Manager 2-16
DNS resolution 3-14
drive space requirements on the server
Operations Manager with Service Monitor 1-3
E
editing the device inventory collection schedule 3-13
error messages, inventory collection 3-14
events
processed by Operations Manager, descriptions and triggers
DBReplicationFailure 2-19
H
hardware requirements
client 1-4
Operations Manager with Server Monitor 1-3
server with Operations Manager and Service Monitor 1-3
I
importing devices (see device import)
installing Operations Manager2-7to 2-10
preparation for 2-1, 2-5, 2-6
TCP and UDP ports used 2-5
preparing devices 2-4
Cisco IP Contact Center 2-4
Cisco Unified Communications Manager 2-4
Cisco Unity 2-4
IPSLA devices 2-5
preparing the server 2-2
inventory collection, scheduling 3-12
inventoryrestore command 2-18
IP SLA devices
preparing to add to Operations Manager 2-5
IP Telephony Monitor
moving from 2-16
itemEPM database 2-14
itemFh database 2-14
itemInv database 2-14
L
license
2.0 supports 2.1 version 2-7
how to obtain and register A-3
levels that can be purchased A-2
obtaining a license file A-4
obtaining a PAK A-4
overview A-1
process A-3
registering A-4
registering a license file with Operations Manager A-4
reminders A-5
scenarios A-3
verifying license status A-1
license file
obtaining A-4
registering A-4
logs
Operations Manager installation 2-10
Operations Manager reinstallation 2-10, 2-18, 2-21
Operations Manager upgrade installation 2-18
M
memory (RAM) requirements
client 1-4
Operations Manager standalone 1-3
monitoring devices
configuring Operations Manager for 3-1
configuring supported NMS environments for device import 3-2
getting started 3-2
N
NMS integration 3-21
NTP
configuration 2-22
O
Operations Manager
installing2-7to 2-10
overview 1-1
preparing the server for installation 2-2
reinstalling2-20to 2-21
uninstalling2-21to 2-22
upgrading from releases prior to 2.0.x 2-16
upgrading to 2.12-10to 2-18
P
page file
Operations Manager requirements 1-3
space requirements
client 1-4
PAK, obtaining A-4
Partially Monitored device state
caused by 3-15
physical discovery
and ping sweep 3-5, 3-7
and seed devices 3-5, 3-7
polling rates
changing RTMT 3-26
port 1099 and 1100 2-3
ports
occupied 2-5
viewing command for inventory 1-6
preparing to install Operations Manager
client requirements 1-4
server requirements and recommendations 1-2
supported devices 1-6
processor requirements
Operations Manager with Service Monitor 1-3
R
RAM requirements
Operations Manager standalone 1-3
recommendations
client 1-4
disabling CSA 2-2
server 1-2
registering
license, Operations Manager A-4
reinstalling Operations Manager2-20to 2-21
restoring backup files 2-18
RTMT
configuring on CCM 3-26
S
security
configuring 3-20
login module B-1
server capacity 1-5
server requirements 1-2
drive space 1-3
hardware 1-3, 1-4
software 1-3
service level view, starting 3-12
Service Monitor
adding to Operations Manager 3-20
post-upgrade configuration 2-18
service packs, Windows 1-3
client 1-4
Service Statistics Manager
reserving ports for 2-3
sm_tpmgr command 1-6
SNMP
configuring
retries 3-17
timeout 3-17
timeout 3-14
SNMP queries
configuring 2-22
SNMP trap receiving and forwarding, configuring 3-21
trap receiving port, updating 3-21
traps, enabling devices to send 3-22
traps forwarding, configuring 3-23
software
tested with 1-5
software requirements
Operations Manager client 1-4
software server requirements
Operations Manager with Service Monitor 1-3
starting Operations Manager 3-19
adding home page to internet explorer's trusted site zone 3-19
supported
Cisco Secure ACS versions B-1
client environments 1-4
server environments 1-2
swap file
Operations Manager with Service Monitor 1-3
see also page file 1-3
space requirements
client 1-4
syslog receiver, configuring Unified CM 3-24
system capacity 1-5
T
threshold parameters
changing RTMT 3-26
timeout
Data Collector 3-14
SNMP 3-14
configuring 3-17
traps, changing port 3-21
troubleshooting
device import 3-13
device credentials, changing 3-17
SNMP timeout and retries, modifying 3-17
U
UDP and TCP ports used by Operations Manager 2-5
uninstalling Operations Manager2-21to 2-22
Unreachable device state
caused by 3-16
upgrading
from 2.0.x2-16to 2-18
from releases prior to 2.0.x 2-16
Operations Manager2-10to 2-18
Operations Manager 1.1 2-11
users
authentication of B-2
roles B-3
System Identity Setup User B-3
V
verifying license status A-1
vhm database 2-14
W
Windows Terminal Services 1-3