Table Of Contents
Licenses that Can Be Purchased
Registering a License File with Operations Manager
Evaluation Version: Before Expiry
Purchased Version: No License File
Purchased Version: Device Limit Exceeded
Licensing
This appendix provides licensing information for Cisco Unified Operations Manager (Operations Manager). It contains the following sections:
Licensing Overview
Operations Manager features software-based product registration and license key technologies. Licensing ensures that you possess a licensed copy of Operations Manager.
Note
Licensing uses node-locking technology. The license file can only be used with the MAC address that you supply.
To determine whether Operations Manager is licensed, see Verifying License Status. If you do not have a license or you want to upgrade your license, see Licensing Scenarios.
Verifying License Status
You can use this procedure to verify both Operations Manager or Service Monitor license status.
Step 1
Step 2
Licenses that Can Be Purchased
The license that you purchase determines which level of Operations Manager (Standard or Premium Edition) you have and the number of phones that Operations Manager can monitor.
Operations Manager provides two levels of feature-based licensing:
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You can purchase licenses in the following increments:
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Licensing Scenarios
Table A-1 describes what to do in different scenarios if you do not have a licensed, registered copy of Operations Manager or if you want to increase device support.
Table A-1 How to Obtain and Register a License
Installing with a purchased license.
1.
Note
2.
Installing with an evaluation license.
Note
During installation, select Evaluation Only. Evaluation versions are active for 90 days, before you are required to purchase a license.
If you want to upgrade to a purchased license after installation, obtain a PAK and license file for the installed version of Operations Manager. For information on the licensing process, see Licensing Process.
Getting a license for additional devices (either upgrading from an evaluation license, or increasing the number of supported devices).
See Licensing Process.
Note
Moving Operations Manager to another server.
Call the Cisco TAC for assistance.
Licensing Process
The Operations Manager license file includes support for up to 1,000 phones. You can purchase incremental licenses for additional device support and register up to 30,000 phones with a single Operations Manager. For each incremental license that you purchase, you will receive a PAK, and you must use that PAK to obtain a license file.
Note
This process applies to new installations and license upgrades:
1.
2.
3.
Obtaining a PAK
The PAK is located on the software claim certificate that is shipped with the Operations Manager product CD.
Obtaining a License File
Step 1
Note
The license file will be e-mailed to you. After you obtain a license file, register the license with the Operations Manager server.
Registering a License File with Operations Manager
Step 1
Step 2
a.
The Licensing Information page appears.
b.
c.
d.
The system verifies whether the license file is valid, and updates the license. The updated licensing information appears on the Licensing Information page. If you purchased more than one license, repeat Step 2 to install each additional license.
If you encounter errors, repeat the steps to license your product.
Step 3
net stop crmdmgmtnet start crmdmgmt
Licensing Reminders
Operations Manager provides reminders in the following circumstances:
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Evaluation Version: Before Expiry
If you have installed the evaluation version of Operations Manager, you must obtain the license file from Cisco.com if you want to continue to use the product after the 90-day evaluation period. For details, see Licensing Process.
Before expiry of the evaluation license, you will see the following prompt:
This software is provided for evaluation purposes only and will expire in XX days. If this is not an evaluation copy, please click this link for information about obtaining a valid purchase license. Click here for current licensing information. Otherwise, please contact your Cisco representative for purchasing information.This message is displayed as an alert after you log in and try to access Operations Manager. If you fail to upgrade your evaluation license, all Operations Manager processes will run, but access to Operations Manager functionality will be prohibited.
Purchased Version: No License File
If you have installed a purchased version of Operations Manager, you must register Operations Manager using the PAK number. For details, see Licensing Process. If you fail to register Operations Manager, you will see the following prompt:
The license file is invalid. Please click this link for information about obtaining a valid purchase license. Click here for current licensing information. Otherwise, please contact your Cisco representative for purchasing information.Operations Manager is fully functional. However, you will continue to receive the alert until you register your license.
Purchased Version: Device Limit Exceeded
If you have a restricted license, Operations Manager notifies you when your device inventory approaches the device limit. After the device limit has been reached, Operations Manager displays the following messages:
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You have exceeded the device limit for Cisco Unified Operations Manager. Devices will not be managed.•
You have exceeded the phone limit for Cisco Unified Operations Manager. Please click here for current licensing information. Please contact your Cisco representative to determine if additional licenses can be purchased for this server.Operations Manager remains functional, but will shortly stop adding devices and phones to managed inventory.
