Table Of Contents
MIBs Polled and Perfmon Counter Objects Used
MIBs that Operations Manager Uses
Perfmon Counter Objects that Operations Manager Uses
MIBs Polled and Perfmon Counter Objects Used
Cisco Unified Operations Manager (Operations Manager) obtains data from MIBs and from Perfmon counter objects:
•
MIBs that Operations Manager Uses
•Perfmon Counter Objects that Operations Manager Uses
MIBs that Operations Manager Uses
Operations Manager polls certain MIBs for information that is relevant to fault management. Polling is done based on the polling interval, as described in Configuring Polling and Thresholds. Obtaining MIB information depends on several contingencies — namely, whether a device supports a MIB, has the proper SNMP implementation, is accessible, and so forth.
Operations Manager polls the following MIBs:
•CISCO-CAS-IF-MIB
•CISCO-CDP-MIB
•CISCO-CCM-MIB
•CISCO-CCME-MIB
•CISCO-CONTACT-CENTER-APPS-MIB
•CALISTA-DPA-MIB
•CISCO-DSP-MGMT-MIB
•CISCO-ENVMON-MIB
•CISCO-FLASH-MIB
•CISCO-GATEKEEPER-MIB
•CISCO-ISDN-MIB
•CISCO-LS1010-MIB
•CISCO-MEMORY-POOL-MIB
•CISCO-METRO-PHY-MIB
•CISCO-POP-MGMT-MIB
•CISCO-PROCESS-MIB
•CISCO-RHINO-MIB
•CISCO-RTTMON-MIB
•CISCO-SRST-MIB
•CISCO-STACK-MIB
•CISCO-SYSLOG-MIB
•CISCO-UNITY-MIB
•CISCO-UNITY-EXPRESS-MIB
•CISCO-VLAN-MEMBERSHIP-MIB
•CISCO-VOICE-APPS-MIB
•CISCO-VOICE-DIAL-CONTROL-MIB
•CISCO-VOICE-IF-MIB
•CISCO-VTP-MIB
•CPQSIINFO-MIB
•CPQHLTH-MIB
•CPQHOST-MIB
•CPQNIC-MIB
•CPQSM2-MIB
•DIAL-CONTROL-MIB
•ENTITY-MIB
•ENTITY-FRU-CONTROL-MIB
•ETHERLIKE-MIB
•HOST-RESOURCES-MIB (RFC 1514)
•UMSASSETID-MIB
•UMSEVENT-MIB
•UMSLMSENSOR-MIB
•IF-MIB (RFC 1493)
•IF-MIB (RFC 1573)
•ISDN-MIB
•MIB-II (RFC 1213)
•OLD-CISCO-CHASSIS-MIB
•OLD-CISCO-CPU-MIB
•OLD-CISCO-ENV-MIB
•OLD-CISCO-INTERFACES-MIB
•OLD-CISCO-MEMORY-MIB
•OLD-CISCO-MEMORY-POOL-MIB
•OLD-CISCO-SYSTEM-MIB
•SYS-APPL-MIB
•UMSEVENT-MIB
Perfmon Counter Objects that Operations Manager Uses
Operations Manager uses Perfmon counter objects on Cisco CallManager platforms to collect information based on the following polling settings:
•Voice Health Settings—Polling for these settings is enabled by default (see Voice Health Settings—Polling).
•Voice Utilization Settings—Polling for these settings is disabled by default. To collect performance and capacity data—for display on performance graphs—you must enable these settings. See Voice Utilization Settings—Polling. After Voice Utilization Settings polling is enabled, the data that is collected is also stored in files; for more information, see Data Files—Maintenance and Usage.
The following are counter objects that Operations Manager uses, with descriptions of each counter:
•Cisco CallManager
•Cisco CallManager Attendant Console
•Cisco Messaging Interface
•Cisco MGCP Gateway
•Cisco MGCP T1 CAS Device
•Cisco MGCP PRI Device
•Cisco MGCP BRI Device
•Cisco MGCP FXO Device
•Cisco MGCP FXS Device
•Cisco CtiManager
•Cisco CTI Manager
•Cisco Analog Access
•Cisco H323
•Cisco Location
•Cisco Media Streaming Application
•Cisco MOH Device
•Cisco MTP Device
•Cisco HW Conference Bridge Device
•Cisco Personal Assistant
•Cisco SIP
•Cisco SW Conference Bridge Device
•Cisco TFTP
•Cisco Transcode Device
•Cisco Unity
•Memory
•Processor
Note For information about the MIBs that Operations Manager uses to collect data about Cisco IOS gateways, see MIBs that Operations Manager Uses.
Cisco CallManager
This counter object provides data at the Cisco CallManager level.
Table A-1 Cisco CallManager Counter Object
Counter
|
Description
|
Polling for These Counters Is Controlled by Voice Utilization Settings
|
CallsActive
|
Number of streaming connections currently active. CallsActive are calls that actually have a voice path connected.
|
RegisteredMGCPGateway
|
Number of registered MGCP gateways.
|
FXSPortInService
|
Number of FXS ports currently in service.
|
FXSPortsActive
|
Number of FXS ports currently active.
|
FXOPortsInService
|
Number of FXO ports currently in service.
|
FXOPortsActive
|
Number of FXO ports currently active.
|
T1SpansInService
|
Number of T1 CAS spans currently in service.
|
T1ChannelsActive
|
Number of T1 CAS voice channels currently active.
|
PRISpansInService
|
Number of PRI spans currently in service.
|
PRIChannelsActive
|
Number of PRI voice channels currently active.
|
BRISpansInService
|
Number of BRI spans currently in service.
|
BRIChannelsActive
|
Number of BRI voice channels currently active.
|
CallsAttempted
|
Number of calls attempted.
|
CallsCompleted
|
Number of calls for which a voice path was established.
|
CallsInProgress
|
Number of calls currently in progress (off-hook).
|
MOHMulticastResourceActive
|
Number of multicast MOH resources currently in use.
|
MOHMulticastResourceAvailable
|
Number of multicast MOH resources currently available.
|
MOHTotalMulticastResources
|
Total number of multicast MOH resources.
|
MOHTotalUnicastResources
|
Total number of unicast MOH resources.
|
MOHUnicastResourceActive
|
Number of unicast MOH resources currently active.
|
MOHUnicastResourceAvailable
|
Number of unicast MOH resources currently available.
|
RegisteredAnalogAccess
|
Number of registered Cisco Analog Access gateways.
|
RegisteredHardwarePhones
|
Number of registered Cisco hardware IP phones.
|
RegisteredMGCPGateway
|
Number of registered MGCP gateways.
|
RegisteredOtherStationDevices
|
Number of registered station devices other than Cisco hardware IP phones.
|
SWConferenceCompleted
|
Total number of conferences that used a software conference bridge that was allocated from this Cisco CallManager and released.
|
SWConferenceResourceActive
|
Total number of conference resources in use on all registered software conference devices.
|
SWConferenceResourceAvailable
|
Number of new software-based conferences that can be started at this time.
|
TranscoderResourceActive
|
Number of transcoders currently active on all registered transcoder devices.
|
TranscoderResourceAvailable
|
Total number of transcoders currently available on all registered transcoder devices.
|
| |
Counters Supported with Cisco CallManager Versions Prior to 4.0
|
|
UnicastHardwareConferenceActiveParticipants
|
Number of unicast hardware conference resources currently active.
|
| |
UnicastHardwareConferenceCompleted
|
Number of completed unicast conferences.
|
| |
UnicastHardwareConfResourceActive
|
Number of unicast conference resources currently active.
|
| |
UnicastHardwareConfResourceAvailable
|
Number of unicast conference resources currently available.
|
| |
MediaTermPointsResourceActive
|
Number of MTP resources currently active.
|
| |
MediaTermPointsResourceAvailable
|
Number of MTP resources currently available.
|
| |
SWConferenceActiveParticipants
|
Number of active conferences on all registered software conference devices.
|
| |
Counters Supported with Cisco CallManager Versions 4.0 and Later
|
| |
HWConferenceActive
|
Number of active conferences on all hardware conference devices registered with this Cisco CallManager.
|
| |
HWConferenceCompleted
|
Number of completed (released) conferences that used a hardware conference bridge allocated from this Cisco CallManager.
|
| |
HWConfehorenceOutOfResources
|
Number of times this Cisco CallManager attempted to allocate a hardware conference resource from those that are registered to this CallManager, when none were available.
|
| |
HWConferenceResourceActive
|
Number of conference resources active on all hardware conference devices registered with this Cisco CallManager.
|
| |
HWConferenceResourceAvailable
|
Number of hardware conference resources currently available.
|
| |
HWConferenceResourceTotal
|
Total number of hardware conference resources provided by all registered hardware conference bridge devices.
|
| |
MTPResourceActive
|
Number of Media Termination Point resources currently active.
|
| |
MTPResourceAvailable
|
Number of MTP resources currently available.
|
| |
MTPResourceTotal
|
Total number of MTP resources provided by all registered MTP devices.
|
| |
SWConferenceActive
|
Number of active conferences on all registered software conference devices.
|
| |
SWConferenceOutOfResources
|
Number of times this Cisco CallManager attempted to allocate a software conference resource from those that are registered to this Cisco CallManager, when none were available.
|
| |
SWConferenceResourceTotal
|
Number of software conference resources provided by all registered software conference bridge devices.
|
| |
TranscoderResourceTotal
|
Total number of transcoder resources provided by all registered transcoder devices.
|
Polling for These Counters Is Controlled by Voice Health Settings
|
CallManagerHeartBeat
|
Number of heartbeats per minute. This is an incremental count that indicates that the Cisco CallManager is alive and running. If the count does not increase, it indicates that the Cisco CallManager is down.
|
MOHOutOfResources
|
Number of times that an attempt was made to allocate a Music On Hold (MOH) resource when none was available.
|
MTPOutOfResources
|
Number of requests for an MTP resource when none was available.
|
TranscoderOutOfResources
|
Number of requests for a transcoder when none was available.
|
Cisco CallManager Attendant Console
This counter object provides data for Cisco CallManager Attendant Console.
Table A-2 Cisco CallManager Attendant Console Counter Object
Counter
|
Description
|
CcmLineLinkState
|
The line state. It can be any of the following: 0, 1, 10, or 11.
|
HeartBeat
|
An incremental count that indicates whether the Telephony Call Dispatcher (TCD) service is alive and running. If the count does not increase, it indicates that the TCD service is down.
|
Cisco Messaging Interface
This counter object provides data at the Cisco Messaging Interface level.
Table A-3 Cisco Messaging Interface Counter Object
Counter
|
Description
|
HeartBeat
|
An incremental count that indicates whether the Cisco Messaging Interface (CMI) service is alive and running. If the count does not increase, it indicates that the CMI Service is down.
|
Cisco MGCP Gateway
This counter object provides data at the MGCP gateway level for MGCP gateways registered to the Cisco CallManager. There is one set of counters, listed in Table A-2, for each such gateway.
Note Polling for counters in Table A-4 is controlled by Voice Utilization Settings, which are disabled by default; see Voice Utilization Settings—Polling.
Table A-4 Cisco MGCP Gateway Counter Object
Counter
|
Description
|
FXSPortsInService
|
Number of FXS ports currently in service in the gateway
|
FXSPortsActive
|
Number of FXS ports currently active in a call in the gateway
|
FXOPortsInService
|
Number of FXO ports currently in service in the gateway
|
FXOPortsActive
|
Number of FXO ports currently active in a call in the gateway
|
T1SpansInService
|
Number of T1 CAS spans currently in service in the gateway
|
T1ChannelsActive
|
Number of T1 CAS voice channels currently active in a call in the gateway
|
PRISpansInService
|
Number of PRI spans currently in service in the gateway
|
PRIChannelsActive
|
Number of PRI voice channels currently active in a call in the gateway
|
BRISpansInService
|
Number of BRI spans currently in service in the gateway
|
BRIChannelsActive
|
Number of BRI voice channels currently active in the gateway
|
Cisco MGCP T1 CAS Device
This counter object provides channel level data for each T1 CAS trunk on MGCP gateways registered to the Cisco CallManager. There is one set of 26 counters, listed in Table A-3, for each T1 CAS trunk.
Note Polling for counters in Table A-5 is controlled by Voice Utilization Settings, which are disabled by default; see Voice Utilization Settings—Polling.
Table A-5 Cisco MGCP T1 CAS Device Counter Object
Counter
|
Description
|
Channel 1 Status-Channel 24 Status
|
Status of the indicated B channel associated with the MGCP T1 CAS device:
0 = Unknown
1 = Out of service
2 = Idle
3 = Busy
4 = Reserved
|
CallsCompleted
|
Total number of successful calls made from the MGCP T1CAS device.
|
OutboundBusyAttempts
|
Total number of times that a call through the MGCP T1CAS device was attempted when no voice channel was available.
|
Cisco MGCP PRI Device
This counter object gives channel level data for each T1/E1 PRI trunk on MGCP gateways registered to the Cisco CallManager. There is one set of 33 counters, listed in Table A-4, for each PRI trunk. 31 channels will be used for an E1 PRI trunk, while only 24 channels will be used for a T1 PRI trunk.
Note Polling for counters in Table A-6 is controlled by Voice Utilization Settings, which are disabled by default; see Voice Utilization Settings—Polling.
Table A-6 Cisco MGCP PRI Device Counter Object
Counter
|
Description
|
Channel 1 Status-Channel 31 Status
|
Status of the indicated B channel associated with the MGCP PRI device:
0 = Unknown
1 = Out of service
2 = Idle
3 = Busy
4 = Reserved
|
CallsCompleted
|
Total number of successful calls made from the MGCP PRI device.
|
OutboundBusyAttempts
|
Total number of times a call through the MGCP PRI device was attempted when no voice channel was available.
|
Cisco MGCP BRI Device
This counter object provides channel level data for each BRI trunk on MGCP gateways registered to the Cisco CallManager. There is one set of three counters, listed in Table A-7, for each BRI trunk.
Note Polling for counters in Table A-7 is controlled by Voice Utilization Settings, which are disabled by default; see Voice Utilization Settings—Polling.
Table A-7 Cisco MGCP BRI Device Counter Object
Counter
|
Description
|
Channel 1 Status-Channel 2 Status
|
Status of the indicated B channel associated with the MGCP BRI device:
0 = Unknown
1 = Out of service
2 = Idle
3 = Busy
4 = Reserved
|
DataLinkInService
|
Status of the data link.
|
Cisco MGCP FXO Device
This counter object provides data for each FXO port on MGCP gateways registered to the Cisco CallManager. There is one set of two counters, listed in Table A-8, for each FXO device on the registered MGCP gateway.
Note Polling for counters in Table A-8 is controlled by Voice Utilization Settings, which are disabled by default; see Voice Utilization Settings—Polling.
Table A-8 Cisco MGCP FXO Device Counter Object
Counter
|
Description
|
CallsCompleted
|
Number of successful calls made from the MGCP FXO device.
|
OutboundBusyAttempts
|
Number of times that a call through the MGCP FXO device was attempted when there was no voice channel available.
|
Cisco MGCP FXS Device
This counter object provides data for each FXS port on MGCP gateways registered to the Cisco CallManager. There is one set of two counters, listed in Table A-9, for each FXS device on the registered MGCP gateway.
Note Polling for counters in Table A-9 is controlled by Voice Utilization Settings, which are disabled by default; see Voice Utilization Settings—Polling.
Table A-9 Cisco MGCP FXS Device Counter Object
Counter
|
Description
|
CallsCompleted
|
Number of successful calls made from the MGCP FXS device.
|
OutboundBusyAttempts
|
Number of times that a call through the MGCP FXS device was attempted when there was no voice channel available.
|
Cisco CtiManager
This counter object provides data for application connections, open devices, and lines for Cisco CTIManager. There is one set of four counters, listed in Table A-10.
Note•This counter object is supported for Cisco CallManager versions earlier than 4.0. For Cisco CallManager version 4.0 and later, see Cisco CTI Manager.
•Polling for counters in Table A-10 is controlled by Voice Utilization Settings, which are disabled by default; see Voice Utilization Settings—Polling.
Table A-10 Cisco CtiManager Counter Object
Counter
|
Description
|
NumOfActiveCmLink
|
Number of connections between Cisco CTIManager and Cisco CallManagers in the cluster.
|
NumOfCtiConnection
|
Number of application connections to Cisco CTIManager.
|
NumOfOpenDevices
|
Number of devices opened by all applications connected to Cisco CTIManager.
|
NumOfOpenLines
|
Number of lines opened by all applications connected to Cisco CTIManager.
|
Cisco CTI Manager
This counter object provides data for application connections, open devices, and lines for Cisco CTI Manager. There is one set of four counters, listed in Table A-11.
Note•This counter object is supported for Cisco CallManager versions 4.0 and later. For Cisco CallManager versions earlier than 4.0, see Cisco CtiManager.
•Polling for counters in Table A-11 is controlled by Voice Utilization Settings, which are disabled by default; see Voice Utilization Settings—Polling.
Table A-11 Cisco CTI Manager Counter Object
Counter
|
Description
|
CcmLinkActive
|
Number of connections between Cisco CTI Manager and Cisco CallManagers in the cluster.
|
CTIConnectionActive
|
Number of application connections to Cisco CTI Manager.
|
DevicesOpen
|
Number of devices opened by all applications connected to Cisco CTI Manager.
|
LinesOpen
|
Number of lines opened by all applications connected to Cisco CTI Manager.
|
Cisco Analog Access
This counter object provides data for Cisco Analog Access. There is one counter, listed in Table A-12.
Table A-12 Cisco Analog Access Counter Object
Counter
|
Description
|
Polling for These Counters Is Controlled by Voice Utilization Settings
|
PortsActive
|
Number of ports currently active. A port is active when a call is in progress on that port.
Note Although Voice Health Settings also controls polling for this counter, to make this data available for performance graphing, you must enable polling for Voice Utilization Settings.
|
Polling for These Counters Is Controlled by Voice Health Settings
|
OutboundBusyAttempts
|
Number of times that a call was attempted through this analog access when no ports were available.
|
PortsActive
|
Number of ports currently active. A port is active when a call is in progress on that port.
|
PortsOutOfService
|
Number of ports out of service. This only applies to Loop Start and Ground Start trunks.
|
Cisco H323
This counter object provides data for Cisco H323 gateways and gatekeepers. There is one set of four counters, listed in Table A-13, for each H323 device.
Note Polling for the counters in Table A-13 is controlled by Voice Utilization Settings, which are disabled by default; see Voice Utilization Settings—Polling.
Table A-13 Cisco H323 Counter Object
Counter
|
Description
|
CallsActive
|
Number of streaming connections currently active. CallsActive are calls that actually have a voice path connected.
Note This counter is not supported for Cisco CallManager versions earlier than 4.0.
|
CallsAttempted
|
Number of calls that have been attempted on this device, including both successful and unsuccessful call attempts.
|
CallsCompleted
|
Number of calls for which a voice path was established.
|
CallsInProgress
|
Number of calls currently in progress; includes all active calls.
|
Cisco Location
This counter object provides data for Cisco CallManager-defined locations. There is one set of two counters, listed in Table A-14, for each location.
Table A-14 Cisco Location Counter Object
Counter
|
Description
|
Polling for These Counters Is Controlled by Voice Utilization Settings
|
| |
Counters Supported with Cisco CallManager Versions Prior to 4.0
|
| |
CurrentAvailableBandwidth
|
Current bandwidth available in a location. A value of zero indicates that no bandwidth is available.
|
| |
MaxAvailableBandwidth
|
Maximum bandwidth available in a location. A value of zero indicates that infinite bandwidth is available.
|
| |
Counters Supported with Cisco CallManager Versions 4.0 and Later
|
| |
BandwidthAvailable
|
Current bandwidth available in a location. A value of zero indicates that no bandwidth is available.
|
| |
BandwidthMaximum
|
Maximum bandwidth available in a location. A value of zero indicates that infinite bandwidth is available.
|
| |
Counters Supported with Cisco Unified CallManager Versions 5.0 and Later
|
| |
CallsInProgress
|
Number of calls currently in progress; includes all active calls.
|
Cisco Media Streaming Application
Note This counter object is introduced with Cisco CallManager version 4.0 and supported with Cisco CallManager versions 4.0 and later.
This counter object provides information about registered media termination points (MTPs), music on hold (MOH) servers, conference bridge servers, and annunciators. There is one set of counters, listed in Table A-15, for each Cisco CallManager in the CallManager Group associated with the device pool that the annunciator device is configured to use.
Table A-15 Cisco Media Streaming Application Counter Object
Counter
|
Description
|
Polling for These Counters Is Controlled by Voice Utilization Settings
|
CFBConferencesActive
|
Number of currently active conferences.
|
CFBConferencesTotal
|
Total number of conferences that have been started since the Cisco IP Voice Media Streaming application service started.
|
CFBStreamsActive
|
Total number of currently active simplex streams for all conferences.
|
CFBStreamsAvailable
|
Number of streams allocated for the conference bridge that are currently available.
|
CFBStreamsTotal
|
Total number of simplex streams that have been connected to the conference bridge since the Cisco IP Voice Media Streaming application service started.
|
MOHAudioSourcesActive
|
Number of currently active audio sources for this MOH server.
|
MOHStreamsActive
|
Total number of currently active simplex streams for all connections.
|
MOHStreamsAvailable
|
Number of streams allocated for the MOH device that are currently available.
|
MOHStreamsTotal
|
Total number of simplex streams that have connected to the MOH server since the Cisco IP Voice Media Streaming application service started.
Note Although Voice Health Settings also controls polling for this counter, to make this data available for performance graphing, you must enable polling for Voice Utilization Settings.
|
MTPConnectionsTotal
|
Total number of MTP instances that have been started since the Cisco IP Voice Media Streaming application service started.
Note Although Voice Health Settings also controls polling for this counter, to make this data available for performance graphing, you must enable polling for Voice Utilization Settings.
|
MTPInstancesActive
|
Number of currently active instances of MTP.
|
MTPStreamsActive
|
Total number of currently active simplex streams for all connections.
|
MTPStreamsAvailable
|
Number of streams allocated for the MTP device that are currently available.
|
MTPStreamsTotal
|
Total number of simplex streams that have been connected to the MTP device since the Cisco IP Voice Media Streaming application service started.
|
Polling for These Counters Is Controlled by Voice Health Settings
|
MOHConnectionsLost
|
Number of times that a connection was lost, since the Cisco IP Voice Media Streaming application service started.
|
MTPConnectionsTotal
|
Total number of MTP instances that have been started since the Cisco IP Voice Media Streaming application service started.
|
MTPStreamsTotal
|
Total number of simplex streams that have connected to the MOH server since the Cisco IP Voice Media Streaming application service started.
|
Cisco MOH Device
This counter object provides data for Cisco MOH servers. There is one set of seven counters, listed in Table A-16, for each MOH server.
Note Polling for the counters in Table A-16 is controlled by Voice Utilization Settings, which are disabled by default; see Voice Utilization Settings—Polling.
Table A-16 Cisco MOH Device Counter Object
Counter
|
Description
|
MOHHighestActiveResources
|
Number of simultaneously active MOH connections for this MOH server; includes both multicast and unicast connections.
|
MOHMulticastResourceActive
|
Number of currently active multicast connections to multicast addresses served by this MOH server.
|
MOHMulticastResourceAvailable
|
Number of multicast MOH connections to multicast addresses served by this MOH server that are currently available.
|
MOHTotalMulticastResources
|
Number of multicast MOH connections allowed to multicast addresses served by this MOH server.
|
MOHTotalUnicastResources
|
Number of unicast MOH connections allowed by this MOH server.
|
MOHUnicastResourceActive
|
Number of active unicast MOH connections to this MOH server.
|
MOHUnicastResourceAvailable
|
Number of inactive unicast MOH connections that are still available to be used for this MOH server.
|
Cisco MTP Device
This counter object provides information about registered Cisco MTP devices. There is one set of three counters, listed in Table A-17, for each MTP device.
Table A-17 Cisco MTP Device Counter Object
Counter
|
Description
|
Polling for These Counters Is Controlled by Voice Utilization Settings
|
ResourceActive
|
Number of MTP resources currently active.
|
ResourceAvailable
|
Total number of MTP resources currently available.
|
| |
Counters Supported with Cisco CallManager Versions 4.0 and Later
|
| |
ResourceTotal
|
Total number of MTP resources, including those that are active and available.
|
Cisco HW Conference Bridge Device
This counter object provides information about registered Cisco hardware conference bridge devices. There is one set of six counters, listed in Table A-18, for each hardware conference bridge device.
Table A-18 Cisco HW Conference Bridge Device Counter Object
Counter
|
Description
|
Polling for These Counters Is Controlled by Voice Utilization Settings
|
HWConferenceCompleted
|
Total number of conferences that have been allocated and released on this device.
|
ResourceActive
|
Number of resources currently active on this device.
|
ResourceAvailable
|
Total number of resources currently available on this device.
|
| |
Counters Supported with Cisco CallManager Versions Prior to 4.0
|
| |
HWConferenceActiveParticipants
|
Number of active conferences on all registered hardware conference devices.
|
| |
Counters Supported with Cisco CallManager Versions 4.0 and Later
|
| |
HWConferenceActive
|
Number of active conferences on all registered hardware conference devices.
|
| |
ResourceTotal
|
Total number of resources (sum of ResourceAvailable and ResourceActive) on this device.
|
Cisco Personal Assistant
This counter object provides information about registered Cisco Personal Assistant applications.
Table A-19 Cisco Personal Assistant Counter Object
Counter
|
Description
|
Total WorkingSet Memory(MB)
|
Maximum number of bytes in the working set of this process at any point in time. The working set is the set of memory pages recently used by the threads in the process. If the free memory in the system is above a threshold, the pages are left in the working set of the process even if they are not in use. When the free memory falls below a threshold, pages are trimmed from the working sets. If the pages are needed later, they are soft-faulted back into the working set before they leave the main memory.
|
Cisco SIP
This counter object provides SIP phone information.
Table A-20 Cisco SIP Counter Object
Counter
|
Description
|
Counters Supported with Cisco Unified CallManager Versions 5.0 and Later
|
CallsActive
|
Number of active SIP calls. CallsActive are calls that actually have a voice path connected.
|
CallsAttempted
|
Number of calls attempted.
|
CallsCompleted
|
Number of calls for which a voice path was established.
|
CallsInProgress
|
Number of calls currently in progress (off-hook).
|
Cisco SW Conference Bridge Device
This counter object provides information about registered Cisco software conference bridge devices. There is one set of six counters, listed in Table A-21, for each software conference bridge device.
Table A-21 Cisco SW Conference Bridge Device Counter Object
Counter
|
Description
|
Polling for These Counters Is Controlled by Voice Utilization Settings
|
ResourceActive
|
Number of resources currently active on this device.
|
ResourceAvailable
|
Total number of resources currently available for this software conference device.
|
SWConferenceCompleted
|
Total number of conferences that have been allocated and released on this device.
|
| |
Counters Supported with Cisco CallManager Versions Prior to 4.0
|
| |
SWConferenceActiveParticipant
|
Number of software-based conferences currently active on this device.
|
| |
Counters Supported with Cisco CallManager Versions 4.0 and Later
|
| |
SWConferenceActive
|
Number of software-based conferences currently active on this device.
|
| |
ResourceTotal
|
Total number of resources on this device (sum of ResourceAvailable and ResourceActive).
|
Cisco TFTP
This counter object provides information about registered Cisco TFTP servers.
Table A-22 Cisco TFTP Counter Object
Counter
|
Description
|
HeartBeat
|
An incremental count that indicates whether the TFTP server is alive and running. If the count does not increase, it indicates that the TFTP server is down.
|
Cisco Transcode Device
This counter object provides information about registered Cisco transcoding devices. There is one set of three counters, listed in Table A-23, for each transcode device.
Table A-23 Cisco Transcode Device Counter Object
Counter
|
Description
|
Polling for These Counters Is Controlled by Voice Utilization Settings
|
ResourceActive
|
Number of resources currently active on this device.
|
ResourceAvailable
|
Total number of resources currently available for this device.
|
| |
Counters Supported with Cisco CallManager Versions 4.0 and Later
|
| |
ResourceTotal
|
Total number of resources on this device (sum of ResourceAvailable and ResourceActive).
|
Cisco Unity
This counter object provides information about registered Cisco Unity applications.
Table A-24 Cisco Unity Counter Object
Counter
|
Description
|
Total WorkingSet Memory(MB)
|
Maximum number of bytes in the working set of this process at any point in time. The working set is the set of memory pages recently used by the threads in the process. If the free memory in the system is above a threshold, the pages are left in the working set of the process even if they are not in use. When the free memory falls below a threshold, pages are trimmed from the working sets. If the pages are needed later, they are soft-faulted back into the working set before they leave the main memory.
|
Memory
This counter object provides platform memory utilization.
Note Polling for the counters in Table A-26 is controlled by Voice Utilization Settings, which are disabled by default; see Voice Utilization Settings—Polling.
Table A-25 Memory Counter Object
Counter
|
Description
|
Counters Supported with Cisco Unified CallManager Versions 5.0 and Later
|
KBytesBuffered
|
Amount of memory buffered.
|
KBytesCached
|
Amount of memory cached.
|
KBytesFree
|
Amount of free memory.
|
KBytesFreeSwap
|
Amount of free memory swapped.
|
KBytesShared
|
Amount of memory shared.
|
KBytesTotal
|
Total memory.
|
KBytesTotalSwap
|
Total swapped memory.
|
KBytesUsed
|
Amount of memory used.
|
KBytesUsedSwap
|
Amount of swapped memory used.
|
Counters Supported for Cisco IP Contact Center Enterprise, Cisco Unity, and Cisco Unity Connection
|
AvailableBytes
|
Amount of physical memory available to processes running on the system.
|
CacheBytes
|
The sum of the, System Cache Resident Bytes, System Driver Resident Bytes, System Code Resident Bytes, and Pool Paged Resident Bytes counters.
|
CommittedBytes
|
Amount of committed virtual memory. (Committed memory is physical memory for which space is reserved on the disk paging file in case it needs to be written back to the disk.)
|
CommitLimit
|
Amount of virtual memory that can be committed without having to extend the paging file.
|
Processor
This counter object provides CPU utilization for each processor and total CPU utilization for all processors.
Note Polling for the counters in Table A-26 is controlled by Voice Utilization Settings, which are disabled by default; see Voice Utilization Settings—Polling.
Table A-26 Processor Counter Object
Counter
|
Description
|
Processor(n)\% Processor Time
|
CPU utilization of processor n
|
Processor(_Total)\% Processor Time
|
Total CPU utilization of all processors
|
Counters Supported with Cisco Unified CallManager Versions 5.0 and Later
|
CPUTime%
|
Percentage of CPU time used.
|
PercentageIdle
|
Percentage of CPU time idle.
|
PercentageSystem
|
Percentage of CPU time used by the system.
|
Percentage User
|
Percentage of CPU time used by the user.
|
Counters Supported for Cisco IP Contact Center Enterprise, Cisco Unity, and Cisco Unity Connection
|
% Processor Time
|
Percentage of time that the processor is executing a non-Idle thread.
|
