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Cisco Transport Manager

Release Notes for Cisco Transport Manager 6.0

Table Of Contents

Release Notes Cisco Transport Manager Release 6.0

Contents

Introduction

New Features and Functionality

Changes to the Release Notes

NE Software Releases Added

Caveats and Sections Added

Caveats and Sections Removed

CTM-Supported NE Software Releases

Adding the ONS 15310 CL R5.0.6 to the Supported NE Table

Adding the ONS 15310 CL R5.0.7 to the Supported NE Table

Adding the ONS 15310 CL R6.0.1 to the Supported NE Table

Adding the ONS 15310 CL R6.0.3 to the Supported NE Table

Adding the ONS 15327 R4.181 to the Supported NE Table

Adding the ONS 15327 R5.0.6 to the Supported NE Table

Adding the ONS 15327 R5.0.7 to the Supported NE Table

Adding the ONS 15327 R6.0.1 to the Supported NE Table

Adding the ONS 15327 R6.0.3 to the Supported NE Table

Adding the ONS 15454 SDH R5.0.6 to the Supported NE Table

Adding the ONS 15454 SDH R6.0.1 to the Supported NE Table

Adding the ONS 15454 SDH R6.0.3 to the Supported NE Table

Adding the ONS 15454 SONET R4.181 to the Supported NE Table

Adding the ONS 15454 SONET R5.0.6 to the Supported NE Table

Adding the ONS 15454 SONET R5.0.7 to the Supported NE Table

Adding the ONS 15454 SONET R6.0.1 to the Supported NE Table

Adding the ONS 15454 SONET R6.0.2 to the Supported NE Table

Adding the ONS 15454 SONET R6.0.3 to the Supported NE Table

Adding the ONS 15600 SONET R5.0.6 to the Supported NE Table

Adding the ONS 15600 SONET R5.0.7 to the Supported NE Table

Adding the ONS 15600 SONET R6.0.1 to the Supported NE Table

Third-Party Patches and Security Notices

Installing the CTM R6.0.0.414.2 Patch

Determining What CTM Patch Is Currently Installed on the CTM System

Backing Up the CTM Database Before Installing the CTM R6.0.0.414.2 Patch

Downloading the CTM R6.0.0.414.2 Patch

Installing the CTM R6.0.0.414.2 Server Patch

Installing the CTM R6.0.0.414.2 Client Patch in Windows

Installing the CTM R6.0.0.414.2 Client Patch in Solaris

Resolved Caveats

Open Caveats

Installation and Upgrade Caveats

CTM Client Caveats

Alarm Management

Circuit and Link Management

User Management

Data Services

Domain Explorer

NE Explorer

Performance Monitoring

Network Map

Control Panel

Miscellaneous

CTM Server Caveats

Cisco Transport Controller Caveats

High Availability Caveats

CTM GateWay/TL1 Caveats

CTM GateWay/CORBA Caveats

NE-Specific Caveats

Cisco MGX Voice Gateway

Cisco ONS 15216 EDFA3

Cisco ONS 15302 and ONS 15305

Cisco ONS 15327 and ONS 15454 SONET

Cisco ONS 15454 MSTP

Cisco ONS 15600 SONET and Cisco ONS 15600 SDH

Cisco ONS 1580x

Cisco CRS-1 and Cisco XR 12000

Cisco Catalyst 6509

Related Documentation

Obtaining Documentation and Submitting a Service Request


Release Notes Cisco Transport Manager Release 6.0


September 18, 2009

These release notes describe the caveats for Cisco Transport Manager (CTM) Release 6.0. These release notes accompany the Cisco Transport Manager Release 6.0 User Guide and the Cisco Transport Manager Release 6.0 Installation Guide.


Note You can access the most current Cisco documentation, including these release notes, online at http://www.cisco.com/en/US/products/sw/opticsw/ps2204/tsd_products_support_series_home.html.


Contents

These release notes contain the following sections:

Introduction

New Features and Functionality

Changes to the Release Notes

CTM-Supported NE Software Releases

Third-Party Patches and Security Notices

Installing the CTM R6.0.0.414.2 Patch

Resolved Caveats

Open Caveats

Related Documentation

Obtaining Documentation and Submitting a Service Request

Introduction

Cisco Transport Manager is an advanced management system that provides functionality at the element and network management levels for Cisco optical network elements (NEs). CTM supports fault, configuration, performance, and security management functional areas. CTM also serves as a foundation for integration into a larger overall Operations Support System (OSS) environment by providing northbound gateway interfaces to higher layer management systems.

In Release 6.0, CTM's expanded charter includes not only management of the Cisco Optical Networking System (ONS) family of optical NEs, but also additional routing and voice platforms. CTM R6.0 supports the Cisco Carrier Routing System 1 (CRS-1), which includes the Cisco Catalyst 6509; the Cisco XR 12000; the Cisco MGX 8880 Voice Gateway and MGX 8850/8830 Voice-Enabled Multiservice Switch; and the Cisco MDS 9000 Multilayer Director and Fabric Switch.

New Features and Functionality

The following table describes the new features and functionality in CTM R6.0.

Table 1 New Features in CTM R6.0 

New Feature
Description

Support for the Cisco XR 12000

Expands CTM's scope to include operations, administration, management, and provisioning (OAM&P) for the Cisco XR 12000 R3.2.

Support for the Cisco MDS 9000 Multilayer Director and Fabric Switch

CTM manages the Cisco MDS 9000 as a passive NE, with cross-launch of the Fabric Manager for inventory, fault, performance monitoring, and node provisioning.

Support for the Cisco MGX Voice Gateway

Expands CTM's scope to include OAM&P for the MGX 8880 Media Gateway and the voice-enabled MGX 8850/8830 Multiservice Switch:

MGX 8830 R5.0.20 and R5.2.0

MGX 8850 R5.0.20 and R5.2.0

MGX 8880 R5.0.20 and R5.2.0

Support for new optical cards

CTM manages the following new cards on optical devices:

CE-100T-8—ONS 15454 SDH

DS1_E1_56—ONS 15454 SONET

ML100X-8—ONS 15454 SONET, ONS 15454 SDH

MRC-12—ONS 15454 SONET, ONS 15454 SDH

OC192/STM64 XFR-based—ONS 15454 SONET, ONS 15454 SDH

Additional right-click menu options for CTC-based NEs

The following right-click menu options are now available in the Domain Explorer window for CTC-based NEs:

Launch CTC

Create Circuit

Create Link

Circuit Table

Ability for SuperUsers to change the user privileges of other users

SuperUsers can now modify the privileges of other users. When a SuperUser modifies another user's privileges, the Audit Log records the following information:

Username of the user who performed the operation

Username of the user whose privileges were changed

Previous profile and new profile

Timestamp

Success or failure indication

Ability for all CTM users to change their CTC passwords

All users can change their own CTC passwords in the Change Password dialog box and apply the new password to all NEs in their domain. Users with administrator privileges can enable or disable this functionality.

Ability to cancel queued jobs

In the Job Monitor table, you can cancel jobs that have a status of Queued.

Ability to exercise 4-fiber BLSR and MS-SPRings

The Exercise Ring functionality is extended to 4-fiber BLSR and MS-SPRings for all NEs that support 4-fiber ring configurations.

Ability to configure the default audit trail state

The Control Panel supports a new Default Audit Trail State option, with values of Enabled or Disabled. When an NE that supports audit trail is added or discovered, it adopts the default audit trail state setting.

CTM GateWay/CORBA enhancements

Enhancements to CTM GateWay/CORBA include:

Ability to set the port name through CTM GateWay/CORBA

Access to the lineCode and FrameFormat attributes for DS3 ports through CTM GateWay/CORBA

Access to the detectedLineType attribute for DS3E ports through CTM GateWay/CORBA

Ethernet and SAN PM data is available through CTM GateWay/CORBA

The Audit Log records an entry when a CTM GateWay/CORBA OSS profile is created, modified, or deleted

CTM GateWay/CORBA support for CRS-1, XR 12000, and MGX Voice Gateway devices (fault and inventory management)

A minimized icon is visible when the CTM client is locked

When the CTM client is locked, a minimized icon becomes available. Clicking the minimized icon brings the login dialog box to the foreground.

Ability to enable or disable CTM GateWay/TL1 echoing

CTM supports the echo of commands issued through the northbound TL1 gateway. With echoing, the application that issues the commands and logs messages has a record of each transaction.

A CTM user with the appropriate privileges can enable or disable echoing.

Ability to select NE software download defaults

In the Software Download wizard, the initial default selection in the Source area is the Server radio button. (If there are no files on the server, the Server drop-down list is blank.) When the Software Download wizard is closed and reopened, the Source value is set to the most recent selection. CTM remembers the setting for each user.

Improved prompts during client upgrade

When upgrading the CTM client, a server prompt indicates whether a newer version of the client is available, and the following message is displayed when the new installation is complete:

It is now safe to remove the old version of the client.

Ability to delete multiple links at once

In the Link table, you can now delete multiple links at once, rather than having to delete links one at a time.

Ability to find ONS 155xx circuits

The Edit > Find Circuit feature is extended to ONS 155xx NEs. The Find Circuit feature opens the Circuit table filtered to show all ONS 155xx circuits that match the search criteria.

Improved search capability in the Find dialog box

You can search for an NE, circuit, or IP address by entering partial information in the Find dialog box. For example, if you enter "123X" as the circuit name, the following circuits are reported in the Circuit table: 123XAAA, AA123XBB, AA123X.

Defaults in the Find dialog box

The Find dialog box uses Network Element/Group as the preselected default option, and remembers the last selection.

Logging of unknown user failed attempts

CTM allows you to monitor login attempts from unknown users and generates an alarm if the number of failed login attempts exceeds the maximum threshold. The Audit Log records an EMS server security alarm with the username of the unknown user and the message "Security violation: Unknown user <username> attempted to connect from <IP_address>." The IP address of the unknown user is locked, and can only be unlocked by a user with administrator-level privileges, or is unlocked automatically by CTM after the login disable period expires.

Ability to provision the maximum transmission unit (MTU) size in an L2 topology

The NE Explorer for ML cards allows read/write capabilities for the following parameters:

PoS Ports tab:

MTU

Enable/Disable Port

Ether Ports tab:

MTU

Speed

Duplex

Flow Control

Enable/Disable Port

For convenience, you can configure these parameters on a service. You do not have to configure the parameters individually on each card.

Support for jumbo frames for Cisco IOS-based cards

CTM supports the MTU size provisioning for each supported interface. This capability allows CTM to support jumbo frames of up to 9000 bytes.

Layer 3 representation for CRS-1 and XR 12000 NEs

The Network Map includes Layer 3 representation for the CRS-1 and XR 12000.

Physical links for MDS 9000 NEs

CTM allows you to manage physical links for MDS 9000 storage nodes.

CTM server name is displayed in the title bar

The CTM server name is shown next to the IP address in the title bar of the Domain Explorer, Subnetwork Explorer, and Dashboard windows.

Ability to perform software download, memory backup, memory restore, or software activation and revert for under-maintenance NEs

You can schedule software download, memory backup, memory restore, or software activation and revert for an under-maintenance NE whose communication state is Available. (The operation fails if the NE is out of service or the communication state is Unavailable.)

Real-time performance monitoring enhancements

Real-time PM data collection is extended to CRS-1 and XR 12000 NEs. Also, real-time graphs are introduced.

Fixed-length string for passwords

For added security, CTM hides the length of a password by showing a fixed-length string in every password field. The fixed-length string is 12 asterisks (*).

Support for the N/A option in the Affected Object tab of the alarm filter

When filtering alarms in the Alarm Browser or the Alarm Log, you can select N/A (Not Applicable) as an option in the Affected Object tab.

Ability to retrieve NE configuration files created during routine backups

A new Administration > Memory Backup Upload menu option allows you to view a list of backup files that have been saved on the server from the NEs. You can select one or more files from the list and save them to a local client workstation.

Ability to upload files from the server to the client for use in troubleshooting

If you have administrator-level privileges, you can use the Control Panel > Security Properties pane to collect log files from the server and save them to a local client workstation.

Alarm indication when an L2 topology is in wrap state

CTM introduces an alarm indication in the L2 Topology table if the PoS port is down or if the ring is in the Wrap state.

ONS 15216 EDFA2 enhancements

EDFA2 enhancements include:

In the EDFA2 Alarm Browser, the Description field displays any additional text reported in the alarm notification sent by the NE. If there is no description or additional text in the alarm notification sent by the NE, the Description field reports the node ID and physical location.

Ability to restrict the provisioning of values such as constant gain or constant power in the NE Explorer > Config tab, unless full provisioning privileges are granted.

Improved EDFA2 NE Explorer error messaging to explain the cause of an error. For example, if changes to values could not be saved, the error message lists which parameters were saved and which ones were not.

ONS 15216 EDFA3 enhancements

EDFA3 enhancements include:

Support for the following NE types in the ONS 15216 EDFA3 Equipment Inventory table (instead of Not Applicable):

Post Amplifier

Line Amplifier

Pre Amplifier

Other

Unknown

Note The NE type is reported as the equipment type in the Equipment Inventory table and reported as the NE type in the Domain Inventory table.

Ability to provision latitude and longitude for the ONS 15216 EDFA3. Changes are saved on the NE itself.

Ability to mark ML ports as Out of Service after the last assignment deletion

When you delete the last L2 assignment (port to bridge group) for an Ethernet port on an ML card, the port is automatically marked as Out of Service.


Changes to the Release Notes

This section documents supplemental changes that have been made since the initial release of the Release Notes for Cisco Transport Manager Release 6.0.

NE Software Releases Added

The following NE releases were added to Table 1, "CTM Supported NE Software Releases":

Manually added to CTM:


Note You can manually add new NE software releases to CTM R6.0.0.399 or later.


ONS 15310 CL R5.0.6

ONS 15310 CL R5.0.7

ONS 15310 CL R6.0.1

ONS 15310 CL R6.0.3

ONS 15327 R4.181

ONS 15327 R5.0.6

ONS 15327 R5.0.7

ONS 15327 R6.0.1

ONS 15327 R6.0.3

ONS 15454 SDH R5.0.6

ONS 15454 SDH R6.0.1

ONS 15454 SDH R6.0.3

ONS 15454 SONET R4.181

ONS 15454 SONET R5.0.6

ONS 15454 SONET R5.0.7

ONS 15454 SONET R6.0.1

ONS 15454 SONET R6.0.2

ONS 15454 SONET R6.0.3

ONS 15600 SONET R5.0.6

ONS 15600 SONET R5.0.7

ONS 15600 SONET R6.0.1

Caveats and Sections Added

The following caveats and sections have been added to the release notes:

The section Installing the CTM R6.0.0.414.2 Patch was added to describe how to install the CTM R6.0.0.414.2 patch.

The section Third-Party Patches and Security Notices was added.

The following sections were added to describe how to add support for new NE releases:

Adding the ONS 15310 CL R5.0.6 to the Supported NE Table

Adding the ONS 15310 CL R5.0.7 to the Supported NE Table

Adding the ONS 15310 CL R6.0.1 to the Supported NE Table

Adding the ONS 15310 CL R6.0.3 to the Supported NE Table

Adding the ONS 15327 R4.181 to the Supported NE Table

Adding the ONS 15327 R5.0.6 to the Supported NE Table

Adding the ONS 15327 R5.0.7 to the Supported NE Table

Adding the ONS 15327 R6.0.1 to the Supported NE Table

Adding the ONS 15327 R6.0.3 to the Supported NE Table

Adding the ONS 15454 SDH R5.0.6 to the Supported NE Table

Adding the ONS 15454 SDH R6.0.1 to the Supported NE Table

Adding the ONS 15454 SDH R6.0.3 to the Supported NE Table

Adding the ONS 15454 SONET R4.181 to the Supported NE Table

Adding the ONS 15454 SONET R5.0.6 to the Supported NE Table

Adding the ONS 15454 SONET R5.0.7 to the Supported NE Table

Adding the ONS 15454 SONET R6.0.1 to the Supported NE Table

Adding the ONS 15454 SONET R6.0.2 to the Supported NE Table

Adding the ONS 15454 SONET R6.0.3 to the Supported NE Table

Adding the ONS 15600 SONET R5.0.6 to the Supported NE Table

Adding the ONS 15600 SONET R5.0.7 to the Supported NE Table

Adding the ONS 15600 SONET R6.0.1 to the Supported NE Table

The following caveats were added to the Open Caveats section:

CSCsc57947

CSCsc91982

CSCsc97751

CSCsd45245

CSCsd51643

CSCsd56092

CSCsd56469

CSCsd57810

CSCsd82603

CSCse02069

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CSCsh13402

CSCsh13501

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CSCsh16989

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CSCsh18463

CSCsh18688

CSCsh18766

CSCsh18841

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CSCsl03411

CSCsl34425

CSCsv14849

Caveats and Sections Removed

The following sections were removed, because the CTM R6.0.0.414.2 patch inherits all bug fixes and obsoletes these earlier patches:

Installing the CTM R6.0.0.401.1 Patch

Installing the CTM R6.0.0.402.1 Patch

Installing the CTM R6.0.0.405.1 Patch

Installing the CTM R6.0.0.407.1 Patch

Installing the CTM R6.0.0.412.1 Patch

The following caveats were removed, because they are unreproducible:

CSCsc57931

CSCsc64449 (Related caveat ID: CSCsc57374)

CTM-Supported NE Software Releases

The following table lists the NE software releases supported in CTM R6.0.


Caution Before updating the software image on an NE, check the following table to verify whether the NE software version is supported in this CTM release. If you add an unsupported NE software version, the CTM server might not communicate with one or more NEs in the domain, causing erroneous behavior.

Table 2 CTM-Supported NE Software Releases 

Product
Software Release

ONS 15216 100-GHz OADM1/2/4

Release 2.2.2

Release 2.2.3

ONS 15216 EDFA2

Release 2.3

Release 2.4

ONS 15216 EDFA3

Release 1.1

ONS 15216 100-GHz Red/Blue Filters

Passive

ONS 15216 200-GHz Red/Blue Filters

Passive

ONS 15216 200-GHz OADM1/2

Passive

ONS 15216 EDFA1

Passive

ONS 15216 OSC

Passive

ONS 15216 DCU

Passive

ONS 15216 FlexLayer

Passive

ONS 15302

Release 2.0

Release 2.0.1

Release 2.0.2

ONS 15305

Release 2.0

Release 2.0.1

Release 2.0.2

ONS 15310 CL

Release 5.0

Release 5.0.2

Release 5.0.4

Release 5.0.61

Release 5.0.72

Release 6.0

Release 6.0.13

Release 6.0.34

ONS 15327

Release 4.1.3

Release 4.1.4

Release 4.1.5

Release 4.1.6

Release 4.1.8

Release 4.1815

Release 4.6.2

Release 4.6.4

Release 5.0

Release 5.0.2

Release 5.0.4

Release 5.0.66

Release 5.0.77

Release 6.0

Release 6.0.18

Release 6.0.39

ONS 15454 SDH

Release 4.1.4

Release 4.1.8

Release 4.6.3

Release 4.7

Release 5.0

Release 5.0.1

Release 5.0.2

Release 5.0.4

Release 5.0.610

Release 6.0

Release 6.0.111

Release 6.0.312

ONS 15454 SONET

Release 4.0.3

Release 4.1.1

Release 4.1.3

Release 4.1.4

Release 4.1.5

Release 4.1.6

Release 4.1.7

Release 4.1.8

Release 4.18113

Release 4.6.2

Release 4.6.4

Release 4.6.5

Release 4.7

Release 5.0

Release 5.0.2

Release 5.0.3

Release 5.0.4

Release 5.0.614

Release 5.0.715

Release 6.0

Release 6.0.116

Release 6.0.217

Release 6.0.318

ONS 15501

Release 4.1 AC

Release 4.1 DC

ONS 15530

Cisco IOS Release 12.2(25)SV

Cisco IOS Release 12.2(26)SV

Cisco IOS Release 12.2(26)SV1

ONS 15540 Extended Services Platform (ESP)

Cisco IOS Release 12.2(25)SV

Cisco IOS Release 12.2(26)SV

Cisco IOS Release 12.2(26)SV1

ONS 15540 Extended Services Platform with external cross-connect capability (ESPx)

Cisco IOS Release 12.2(25)SV

Cisco IOS Release 12.2(26)SV

Cisco IOS Release 12.2(26)SV1

ONS 15600 SDH

Release 1.4

ONS 15600 SONET

Release 1.1.1

Release 1.3.0

Note Release 1.3.0 is the same as 1.3.1.

Release 5.0.2

Release 5.0.4

Release 5.0.619

Release 5.0.720

Release 6.0

Release 6.0.121

ONS 15800

Release 2.1 (TL1 Agent Release 2.1)

ONS 15801

Release 2.1 (TL1 Agent Release 2.1)

ONS 15808

Release 2.2 (TL1 Agent Release 2.4)

Cisco CRS-1

Release 3.0

Release 3.2

Release 3.2.1

Cisco Catalyst 650922

CatOS 7.1(1) or later

Cisco XR 12000

Release 3.2

Release 3.2.1

Cisco MDS 9000 Multilayer Director and Fabric Switch

Fabric Manager X-launch

Cisco MGX 8880 Media Gateway

Release 5.0.20

Release 5.2.0

Voice-Enabled Cisco MGX 8850 Multiservice Switch

Release 5.0.20

Release 5.2.0

Voice-Enabled Cisco MGX 8830 Multiservice Switch

Release 5.0.20

Release 5.2.0

VISM-PR

Release 3.3.0

Release 3.3.10

Release 3.3.20 (supporting 3.3.10 features only)

VXSM

Release 5.0.20 (VXSM 1.5)

Release 5.0.70 (VXSM 1.5MR)

Release 5.2.00 (VXSM 2.0)

1 In order for CTM to support the ONS 15310 CL R5.0.6, you must add the software version to the Supported NE table. See Adding the ONS 15310 CL R5.0.6 to the Supported NE Table.

2 In order for CTM to support the ONS 15310 CL R5.0.7, you must add the software version to the Supported NE table. See Adding the ONS 15310 CL R5.0.7 to the Supported NE Table.

3 In order for CTM to support the ONS 15310 CL R6.0.1, you must add the software version to the Supported NE table. See Adding the ONS 15310 CL R6.0.1 to the Supported NE Table.

4 In order for CTM to support the ONS 15310 CL R6.0.3, you must add the software version to the Supported NE table. See Adding the ONS 15310 CL R6.0.3 to the Supported NE Table.

5 In order for CTM to support the ONS 15327 R4.181, you must add the software version to the Supported NE Table. See Adding the ONS 15327 R4.181 to the Supported NE Table.

6 In order for CTM to support the ONS 15327 R5.0.6, you must add the software version to the Supported NE table. See Adding the ONS 15327 R5.0.6 to the Supported NE Table.

7 In order for CTM to support the ONS 15327 R5.0.7, you must add the software version to the Supported NE table. See Adding the ONS 15327 R5.0.7 to the Supported NE Table.

8 In order for CTM to support the ONS 15327 R6.0.1, you must add the software version to the Supported NE table. See Adding the ONS 15327 R6.0.1 to the Supported NE Table.

9 In order for CTM to support the ONS 15327 R6.0.3, you must add the software version to the Supported NE table. See Adding the ONS 15327 R6.0.3 to the Supported NE Table.

10 In order for CTM to support the ONS 15454 SDH R5.0.6, you must add the software version to the Supported NE table. See Adding the ONS 15454 SDH R5.0.6 to the Supported NE Table.

11 In order for CTM to support the ONS 15454 SDH 6.0.1, you must add the software version to the Supported NE table. See Adding the ONS 15454 SDH R6.0.1 to the Supported NE Table.

12 In order for CTM to support the ONS 15454 SDH R6.0.3, you must add the software version to the Supported NE table. See Adding the ONS 15454 SDH R6.0.3 to the Supported NE Table.

13 In order for CTM to support the ONS 15454 SONET R4.181, you must add the software version to the Supported NE Table. See Adding the ONS 15454 SONET R4.181 to the Supported NE Table.

14 In order for CTM to support the ONS 15454 SONET R5.0.6, you must add the software version to the Supported NE table. See Adding the ONS 15454 SONET R5.0.6 to the Supported NE Table.

15 In order for CTM to support the ONS 15454 SONET R5.0.7, you must add the software version to the Supported NE table. See Adding the ONS 15454 SONET R5.0.7 to the Supported NE Table.

16 In order for CTM to support the ONS 15454 SONET R6.0.1, you must add the software version to the Supported NE table. See Adding the ONS 15454 SONET R6.0.1 to the Supported NE Table.

17 In order for CTM to support the ONS 15454 SONET R6.0.2, you must add the software version to the Supported NE table. See Adding the ONS 15454 SONET R6.0.2 to the Supported NE Table.

18 In order for CTM to support the ONS 15454 SONET R6.0.3, you must add the software version to the Supported NE table. See Adding the ONS 15454 SONET R6.0.3 to the Supported NE Table.

19 In order for CTM to support the ONS 15600 SONET R5.0.6, you must add the software version to the Supported NE table. See Adding the ONS 15600 SONET R5.0.6 to the Supported NE Table.

20 In order for CTM to support the ONS 15600 SONET R5.0.7, you must add the software version to the Supported NE table. See Adding the ONS 15600 SONET R5.0.7 to the Supported NE Table.

21 In order for CTM to support the ONS 15600 SONET R6.0.1, you must add the software version to the Supported NE table. See Adding the ONS 15600 SONET R6.0.1 to the Supported NE Table.

22 The Cisco Catalyst 6509 is supported as part of the CRS-1.



NoteSupport for the ONS 15305 R3.0 and integrated A-to-Z circuit provisioning between the ONS 15305 R3.0 and the ONS 15454 SDH have been moved from CTM R6.0 to the next CTM release, CTM R7.0.

Although the CTM R6.0 online help mentions the ONS 15305 R3.0, this NE is not supported in CTM R6.0.


Adding the ONS 15310 CL R5.0.6 to the Supported NE Table

In order for CTM to support the ONS 15310 CL R5.0.6, you must add the software version to the Supported NE table. Complete the following steps:


Step 1 In the Domain Explorer window, choose Administration > Supported NE Table.

Step 2 Select a row that lists "Cisco ONS 15310" as the NE model, "05.02-005C-26.23" as the software version, and "15310 CL 5.02" as the version name.

Step 3 Choose Edit > Add (or click the Add Supported NE tool). The Add Supported NE dialog box opens.

Step 4 Enter 05.06-005H-23.18 in the Software Version field. Change the Version Name field to 15310 CL 5.06.

Step 5 Click OK.

Step 6 CTM asks for confirmation to manage the new version. Click OK.


Adding the ONS 15310 CL R5.0.7 to the Supported NE Table

In order for CTM to support the ONS 15310 CL R5.0.7, you must add the software version to the Supported NE table. Complete the following steps:


Step 1 In the Domain Explorer window, choose Administration > Supported NE Table.

Step 2 Select a row that lists "Cisco ONS 15310 CL" as the NE model, "05.02-005C-26.23" as the software version, and "15310 CL 5.02" as the version name.

Step 3 Choose Edit > Add (or click the Add Supported NE tool). The Add Supported NE dialog box opens.

Step 4 Enter 05.07-005J-05.17 in the Software Version field. Change the Version Name field to 15310 CL 5.07.

Step 5 Click OK.

Step 6 CTM asks for confirmation to manage the new version. Click OK.


Adding the ONS 15310 CL R6.0.1 to the Supported NE Table

In order for CTM to support the ONS 15310 CL R6.0.1, you must add the software version to the Supported NE table. Complete the following steps:


Step 1 In the Domain Explorer window, choose Administration > Supported NE Table.

Step 2 Select a row that lists "Cisco ONS 15310 CL" as the NE model, "06.00-005H-18.21" as the software version, and "15310 CL 6.00" as the version name.

Step 3 Choose Edit > Add (or click the Add Supported NE tool). The Add Supported NE dialog box opens.

Step 4 Enter 06.01-005L-10.05 in the Software Version field. Change the Version Name field to 15310 CL 6.01.

Step 5 Click OK.

Step 6 CTM asks for confirmation to manage the new version. Click OK.


Adding the ONS 15310 CL R6.0.3 to the Supported NE Table

In order for CTM to support the ONS 15310 CL R6.0.3, you must add the software version to the Supported NE table. Complete the following steps:


Step 1 In the Domain Explorer window, choose Administration > Supported NE Table.

Step 2 Select a row that lists "Cisco ONS 15310 CL" as the NE model, "06.00-005H-18.21" as the software version, and "15310 CL 6.00" as the version name.

Step 3 Choose Edit > Add (or click the Add Supported NE tool). The Add Supported NE dialog box opens.

Step 4 Enter 06.03-007D-06.04 in the Software Version field. Change the Version Name field to 15310 CL 6.03.

Step 5 Click OK.

Step 6 CTM asks for confirmation to manage the new version. Click OK.


Adding the ONS 15327 R4.181 to the Supported NE Table

In order for CTM to support the ONS 15327 R4.181 you must add the software version to the Supported NE table. Complete the following steps:


Step 1 In the Domain Explorer window, choose Administration > Supported NE Table.

Step 2 Select a row that lists "Cisco ONS 15327" as the NE model, "04.180-005-E1322" as the software version, and "15327 4.180" as the version name.

Step 3 Choose Edit > Add (or click the Add Supported NE tool). The Add Supported NE dialog box opens.

Step 4 Enter 04.181-006-A2920 in the Software Version field. Change the Version Name field to 15327 4.181.

Step 5 Click OK.

Step 6 CTM asks for confirmation to manage the new version. Click OK.


Adding the ONS 15327 R5.0.6 to the Supported NE Table

In order for CTM to support the ONS 15327 R5.0.6, you must add the software version to the Supported NE table. Complete the following steps:


Step 1 In the Domain Explorer window, choose Administration > Supported NE Table.

Step 2 Select a row that lists "Cisco ONS 15327" as the NE model, "05.02-005C-26.23" as the software version, and "15327 5.02" as the version name.

Step 3 Choose Edit > Add (or click the Add Supported NE tool). The Add Supported NE dialog box opens.

Step 4 Enter 05.06-005H-23.18 in the Software Version field. Change the Version Name field to 15327 5.06.

Step 5 Click OK.

Step 6 CTM asks for confirmation to manage the new version. Click OK.


Adding the ONS 15327 R5.0.7 to the Supported NE Table

In order for CTM to support the ONS 15327 R5.0.7, you must add the software version to the Supported NE table. Complete the following steps:


Step 1 In the Domain Explorer window, choose Administration > Supported NE Table.

Step 2 Select a row that lists "Cisco ONS 15327" as the NE model, "05.02-005C-26.23" as the software version, and "15327 5.02" as the version name.

Step 3 Choose Edit > Add (or click the Add Supported NE tool). The Add Supported NE dialog box opens.

Step 4 Enter 05.07-005J-05.17 in the Software Version field. Change the Version Name field to 15327 5.07.

Step 5 Click OK.

Step 6 CTM asks for confirmation to manage the new version. Click OK.


Adding the ONS 15327 R6.0.1 to the Supported NE Table

In order for CTM to support the ONS 15327 R6.0.1, you must add the software version to the Supported NE table. Complete the following steps:


Step 1 In the Domain Explorer window, choose Administration > Supported NE Table.

Step 2 Select a row that lists "Cisco ONS 15327" as the NE model, "06.00-005H-18.21" as the software version, and "15327 6.00" as the version name.

Step 3 Choose Edit > Add (or click the Add Supported NE tool). The Add Supported NE dialog box opens.

Step 4 Enter 06.01-005L-10.05 in the Software Version field. Change the Version Name field to 15327 6.01.

Step 5 Click OK.

Step 6 CTM asks for confirmation to manage the new version. Click OK.


Adding the ONS 15327 R6.0.3 to the Supported NE Table

In order for CTM to support the ONS 15327 R6.0.3, you must add the software version to the Supported NE table. Complete the following steps:


Step 1 In the Domain Explorer window, choose Administration > Supported NE Table.

Step 2 Select a row that lists "Cisco ONS 15327" as the NE model, "06.00-005H-18.21" as the software version, and "15327 6.00" as the version name.

Step 3 Choose Edit > Add (or click the Add Supported NE tool). The Add Supported NE dialog box opens.

Step 4 Enter 06.03-007D-06.04 in the Software Version field. Change the Version Name field to 15327 6.03.

Step 5 Click OK.

Step 6 CTM asks for confirmation to manage the new version. Click OK.


Adding the ONS 15454 SDH R5.0.6 to the Supported NE Table

In order for CTM to support the ONS 15454 SDH R5.0.6, you must add the software version to the Supported NE table. Complete the following steps:


Step 1 In the Domain Explorer window, choose Administration > Supported NE Table.

Step 2 Select a row that lists "Cisco ONS 15454 SDH" as the NE model, "05.02-005C-26.23" as the software version, and "15454 SDH 5.02" as the version name.

Step 3 Choose Edit > Add (or click the Add Supported NE tool). The Add Supported NE dialog box opens.

Step 4 Enter 05.06-005H-23.18 in the Software Version field. Change the Version Name field to 15454 SDH 5.06.

Step 5 Click OK.

Step 6 CTM asks for confirmation to manage the new version. Click OK.


Adding the ONS 15454 SDH R6.0.1 to the Supported NE Table

In order for CTM to support the ONS 15454 SDH R6.0.1, you must add the software version to the Supported NE table. Complete the following steps:


Step 1 In the Domain Explorer window, choose Administration > Supported NE Table.

Step 2 Select a row that lists "Cisco ONS 15454 SDH" as the NE model, "06.00-005H-18.21" as the software version, and "15454 SDH 6.00" as the version name.

Step 3 Choose Edit > Add (or click the Add Supported NE tool). The Add Supported NE dialog box opens.

Step 4 Enter 06.01-005L-10.05 in the Software Version field. Change the Version Name field to 15454 SDH 6.01.

Step 5 Click OK.

Step 6 CTM asks for confirmation to manage the new version. Click OK.


Adding the ONS 15454 SDH R6.0.3 to the Supported NE Table

In order for CTM to support the ONS 15454 SDH R6.0.3, you must add the software version to the Supported NE table. Complete the following steps:


Step 1 In the Domain Explorer window, choose Administration > Supported NE Table.

Step 2 Select a row that lists "Cisco ONS 15454 SDH" as the NE model, "06.00-005H-18.21" as the software version, and "15454 SDH 6.00" as the version name.

Step 3 Choose Edit > Add (or click the Add Supported NE tool). The Add Supported NE dialog box opens.

Step 4 Enter 06.03-007D-06.04 in the Software Version field. Change the Version Name field to 15454 SDH 6.03.

Step 5 Click OK.

Step 6 CTM asks for confirmation to manage the new version. Click OK.


Adding the ONS 15454 SONET R4.181 to the Supported NE Table

In order for CTM to support the ONS 15454 SONET R4.181, you must add the software version to the Supported NE table. Complete the following steps:


Step 1 In the Domain Explorer window, choose Administration > Supported NE Table.

Step 2 Select a row that lists "Cisco ONS 15454" as the NE model, "04.180-005-E1322" as the software version, and "15454 4.180" as the version name.

Step 3 Choose Edit > Add (or click the Add Supported NE tool). The Add Supported NE dialog box opens.

Step 4 Enter 04.181-006-A2920 in the Software Version field. Change the Version Name field to 15454 4.181.

Step 5 Click OK.

Step 6 CTM asks for confirmation to manage the new version. Click OK.


Adding the ONS 15454 SONET R5.0.6 to the Supported NE Table

In order for CTM to support the ONS 15454 SONET R5.0.6, you must add the software version to the Supported NE table. Complete the following steps:


Step 1 In the Domain Explorer window, choose Administration > Supported NE Table.

Step 2 Select a row that lists "Cisco ONS 15454" as the NE model, "05.02-005C-26.23" as the software version, and "15454 5.02" as the version name.

Step 3 Choose Edit > Add (or click the Add Supported NE tool). The Add Supported NE dialog box opens.

Step 4 Enter 05.06-005H-23.18 in the Software Version field. Change the Version Name field to 15454 5.06.

Step 5 Click OK.

Step 6 CTM asks for confirmation to manage the new version. Click OK.


Adding the ONS 15454 SONET R5.0.7 to the Supported NE Table

In order for CTM to support the ONS 15454 SONET R5.0.7, you must add the software version to the Supported NE table. Complete the following steps:


Step 1 In the Domain Explorer window, choose Administration > Supported NE Table.

Step 2 Select a row that lists "Cisco ONS 15454" as the NE model, "05.02-005C-26.23" as the software version, and "15454 5.02" as the version name.

Step 3 Choose Edit > Add (or click the Add Supported NE tool). The Add Supported NE dialog box opens.

Step 4 Enter 05.07-005J-05.17 in the Software Version field. Change the Version Name field to 15454 5.07.

Step 5 Click OK.

Step 6 CTM asks for confirmation to manage the new version. Click OK.


Adding the ONS 15454 SONET R6.0.1 to the Supported NE Table

In order for CTM to support the ONS 15454 SONET R6.0.1, you must add the software version to the Supported NE table. Complete the following steps:


Step 1 In the Domain Explorer window, choose Administration > Supported NE Table.

Step 2 Select a row that lists "Cisco ONS 15454 SONET" as the NE model, "06.00-005H-18.21" as the software version, and "15454 6.00" as the version name.

Step 3 Choose Edit > Add (or click the Add Supported NE tool). The Add Supported NE dialog box opens.

Step 4 Enter 06.01-005L-10.05 in the Software Version field. Change the Version Name field to 15454 6.01.

Step 5 Click OK.

Step 6 CTM asks for confirmation to manage the new version. Click OK.


Adding the ONS 15454 SONET R6.0.2 to the Supported NE Table

In order for CTM to support the ONS 15454 SONET R6.0.2, you must add the software version to the Supported NE table. Complete the following steps:


Step 1 In the Domain Explorer window, choose Administration > Supported NE Table.

Step 2 Select a row that lists "Cisco ONS 15454" as the NE model, "06.00-005H-18.21" as the software version, and "15454 6.00" as the version name.

Step 3 Choose Edit > Add (or click the Add Supported NE tool). The Add Supported NE dialog box opens.

Step 4 Enter 06.02-006K-21.13 in the Software Version field. Change the Version Name field to 15454 6.02.

Step 5 Click OK.

Step 6 CTM asks for confirmation to manage the new version. Click OK.


Adding the ONS 15454 SONET R6.0.3 to the Supported NE Table

In order for CTM to support the ONS 15454 SONET R6.0.3, you must add the software version to the Supported NE table. Complete the following steps:


Step 1 In the Domain Explorer window, choose Administration > Supported NE Table.

Step 2 Select a row that lists "Cisco ONS 15454" as the NE model, "06.00-005H-18.21" as the software version, and "15454 6.00" as the version name.

Step 3 Choose Edit > Add (or click the Add Supported NE tool). The Add Supported NE dialog box opens.

Step 4 Enter 06.03-007D-06.04 in the Software Version field. Change the Version Name field to 15454 6.03.

Step 5 Click OK.

Step 6 CTM asks for confirmation to manage the new version. Click OK.


Adding the ONS 15600 SONET R5.0.6 to the Supported NE Table

In order for CTM to support the ONS 15600 SONET R5.0.6, you must add the software version to the Supported NE table. Complete the following steps:


Step 1 In the Domain Explorer window, choose Administration > Supported NE Table.

Step 2 Select a row that lists "Cisco ONS 15600" as the NE model, "05.02-005C-26.23" as the software version, and "15600 5.02" as the version name.

Step 3 Choose Edit > Add (or click the Add Supported NE tool). The Add Supported NE dialog box opens.

Step 4 Enter 05.06-005H-23.18 in the Software Version field. Change the Version Name field to 15600 5.06.

Step 5 Click OK.

Step 6 CTM asks for confirmation to manage the new version. Click OK.


Adding the ONS 15600 SONET R5.0.7 to the Supported NE Table

In order for CTM to support the ONS 15600 SONET R5.0.7, you must add the software version to the Supported NE table. Complete the following steps:


Step 1 In the Domain Explorer window, choose Administration > Supported NE Table.

Step 2 Select a row that lists "Cisco ONS 15600" as the NE model, "05.02-005C-26.23" as the software version, and "15600 5.02" as the version name.

Step 3 Choose Edit > Add (or click the Add Supported NE tool). The Add Supported NE dialog box opens.

Step 4 Enter 05.07-005J-05.17 in the Software Version field. Change the Version Name field to 15600 5.07.

Step 5 Click OK.

Step 6 CTM asks for confirmation to manage the new version. Click OK.


Adding the ONS 15600 SONET R6.0.1 to the Supported NE Table

In order for CTM to support the ONS 15600 SONET R6.0.1, you must add the software version to the Supported NE table. Complete the following steps:


Step 1 In the Domain Explorer window, choose Administration > Supported NE Table.

Step 2 Select a row that lists "Cisco ONS 15600" as the NE model, "06.00-005H-18.21" as the software version, and "15600 6.00" as the version name.

Step 3 Choose Edit > Add (or click the Add Supported NE tool). The Add Supported NE dialog box opens.

Step 4 Enter 06.01-005L-10.05 in the Software Version field. Change the Version Name field to 15600 6.01.

Step 5 Click OK.

Step 6 CTM asks for confirmation to manage the new version. Click OK.


Third-Party Patches and Security Notices

Cisco reviews the known Oracle patch alerts every quarter, including patches for security breaches. If any Oracle patch applies to CTM or its components, Cisco tests the Oracle patch and includes it as a requirement for the next CTM patch. Cisco also conducts quarterly reviews of other third-party software products that CTM uses, such as Solaris, Apache, and Java.

Installing the CTM R6.0.0.414.2 Patch


Note The CTM R6.0.0.414.2 patch inherits all bug fixes and obsoletes all earlier CTM R6.0 patches.


This section describes how to download and install the CTM R6.0.0.414.2 patch, which fixes the following caveats:

CSCeh84563

CSCei20759

CSCei57964

CSCei72696

CSCei80883

CSCei86342

CSCei86578

CSCei95305

CSCej01043

CSCsb32554

CSCsb66104

CSCsb66107

CSCsb67401

CSCsb70689

CSCsb87835

CSCsb93921

CSCsb95230

CSCsc01865

CSCsc19490

CSCsc20505

CSCsc22000

CSCsc39785

CSCsc47089

CSCsc50889

CSCsc50897

CSCsc52838

CSCsc57099

CSCsc57101

CSCsc57167

CSCsc57914

CSCsc57940

CSCsc63992

CSCsc64485

CSCsc65994

CSCsc67873

CSCsc71029

CSCsc91975

CSCsc91984 (Related caveat IDs: CSCsb92174, CSCsd29273)

CSCsd05320

CSCsd12352

CSCsd12649

CSCsd13877 (Related caveat IDs: CSCei67988, CSCsd36732)

CSCsd26043

CSCsd31853

CSCsd57819

CSCsd70181

CSCsd71619

CSCsd78026

CSCse17022

CSCse18080

CSCse35917

CSCse51521

CSCsg04592

CSCsg35907

CSCsg65879

CSCsh06817

CSCsh45398

CSCsh46229

CSCsh79249

CSCsh92123

CSCsi03340

CSCsi97803

CSCsk17081

CSCsl02048

CTM R6.0.0.414.2 is intended for customers who are currently using CTM R6.0.0.399, R6.0.0.401.1, R6.0.0.402.1, R6.0.0.405.1, R6.0.0.407.1, or R6.0.0.412.1.


Note Install the CTM R6.0.0.414.2 patch only in a non-high availability setup. If you are using a high availability setup, contact your Cisco account representative before installing the patch.


Complete the following procedures to upgrade to the CTM R6.0.0.414.2 patch.

Determining What CTM Patch Is Currently Installed on the CTM System

To check your current CTM release and patch level, log into the CTM server as the root user and enter the following command:

showctm

The first line of the output gives you the release and patch level. Before proceeding, make sure that the output results to one of the following:

Cisco Transport Manager Server Version: 6.0 Build: 399

Cisco Transport Manager Server Version: 6.0 Build: 401 Patches: 1

Cisco Transport Manager Server Version: 6.0 Build: 402 Patches: 1

Cisco Transport Manager Server Version: 6.0 Build: 405 Patches: 1

Cisco Transport Manager Server Version: 6.0 Build: 407 Patches: 1

Cisco Transport Manager Server Version: 6.0 Build: 412 Patches: 1

Backing Up the CTM Database Before Installing the CTM R6.0.0.414.2 Patch

Before installing the CTM R6.0.0.414.2 patch, it is strongly recommended that you back up the existing database. To back up CTM, refer to the following sections in Chapter 4 of the Cisco Transport Manager Release 6.0 User Guide:

Backing Up the CTM Database from the CTM GUI

Backing Up the CTM Database from the CLI

Downloading the CTM R6.0.0.414.2 Patch


Step 1 Go to http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875317.

Step 2 At the Select a Device screen, expand Cisco Transport Manager.

Step 3 Click Cisco Transport Manager 6.0.

Step 4 At the Log In screen, enter your registered Cisco.com username and password; then, click Log In.


Note If you do not have a Cisco.com username and password, you can register for them at http://tools.cisco.com/RPF/register/register.do.


Step 5 At the Select a Software Type screen, click Transport Manager (CTM) Patches.

Step 6 At the Select a Release screen, click Expand all and click 6.0.0.414.2.

Step 7 In the right pane, click CTM6.0.0.414.2.patch.zip.

Step 8 At the Download Image screen, click Download.

Step 9 At the License Agreement screen, read the terms of the license agreement and click Agree.

Step 10 Download the CTM6.0.0.414.2.patch.zip file to a temporary directory (such as /temp) on the CTM server.

Step 11 In Solaris, enter the following commands to extract the .zip file to the temporary directory:

cd /<directory_name>
unzip CTM6.0.0.414.2.patch.zip

For example, to extract the .zip file to the /temp directory, enter:

cd /temp
unzip CTM6.0.0.414.2.patch.zip

Step 12 In Windows, download the CTM6.0.0.414.2.patch.zip file to the client workstation. Extract the file using a tool such as WinZip, as follows:

a. Open the CTM6.0.0.414.2.patch.zip file in WinZip.

b. Click the Extract button.

c. Verify that the Use folder names check box is checked.

d. In the Extract to drop-down list, select the location where you want to extract the files.

e. Click Extract.


Installing the CTM R6.0.0.414.2 Server Patch

To apply the CTM R6.0.0.414.2 patch to the server, complete the following steps:


Step 1 Complete the following substeps to notify all CTM users before shutting down the CTM server:

a. In the Domain Explorer window, choose File > Notify Users. The Notify Users dialog box opens.

b. In the Message Targets area, click the All CTM Users radio button.

c. Type the message in the Message area. Customize the message as appropriate for your organization. A sample message might read:

The CTM server will be shut down in 5 minutes. Please log out of the CTM client before 
then.

d. Click Send.

e. Wait an appropriate amount of time for the CTM users to log out.

Step 2 At the end of the grace period, complete the following substeps to log out all of the CTM clients:

a. Log into the CTM server using an account with SuperUser privileges.

b. In the Domain Explorer window, choose Administration > CTM Users.

c. In the CTM Users table, choose Administration > Logged In CTM Users.

d. In the Logged In CTM Users table, select a user and choose Administration > Log Out User (or click the Log Out User tool).


Note This menu option is disabled if you selected your own session.


e. Click Yes at the following prompt:

This operation will log out the selected CTM user. The process will take approximately 
1 minute and this CTM client will be unusable until then. Do you wish to continue? 

Wait until the CTM server completes the operation. The CTM GUI is frozen for approximately 1 minute until the request is complete. Log out all of the users listed in the Logged In CTM Users table to make sure that all user sessions are terminated.

Step 3 As the root user, enter the following command at the UNIX prompt to stop the CTM server:

ctms-stop

Step 4 To patch the server, enter the following command in the temporary directory where the patch was extracted:

./server_patch.sh

Step 5 As the root user, enter the following command at the UNIX prompt on the CTM server workstation to start the CTM server:

ctms-start

Step 6 As the root user, enter the following command at the UNIX prompt on the CTM server workstation to verify the patch installation:

showctm

You should see the following version string in the first line of output for the preceding command:

Cisco Transport Manager Server Version: 6.0 Build: 414 Patches: 2


Installing the CTM R6.0.0.414.2 Client Patch in Windows

The following steps describe how to patch a CTM client installation in Windows. Before proceeding, make sure that there are no instances of the client running in the system. To shut down a running client, choose File > Exit in the Domain Explorer; then, click OK in the confirmation dialog box.


Step 1 Locate the patch directory that was extracted with the WinZip utility.

Step 2 Using the command prompt, go to the directory where the patch files were extracted, locate the client_patch.bat file, and enter the following command:

client_patch

You can also use the Windows Explorer folder view to access the directory where the patch files were extracted and double-click the client_patch.bat file.

Step 3 Double-click the CTM R6.0 desktop icon or choose the CTM R6.0 Start menu shortcut to start the client.

Step 4 To verify the patch installation on the CTM client, do one of the following:

Choose Help > About Cisco Transport Manager in the Domain Explorer. You should see the following version string in the About Cisco Transport Manager dialog box; then, click OK:

Client: 6.0 Build: 414 Patches: 2 (client configuration size)

(Available only on specific user account types) Choose Administration > Control Panel in the Domain Explorer. In the Control Panel, click CTM to open the CTM Properties pane. Click the Client Configuration tab. The Version field indicates the CTM client version number, which should read:

6.0 [6.0.0.414.2]


Installing the CTM R6.0.0.414.2 Client Patch in Solaris

The following steps describe how to patch a CTM client installation in Solaris. Before proceeding, make sure that there are no instances of the client running in the system. To shut down a running client, choose File > Exit in the Domain Explorer; then, click OK in the confirmation dialog box.


Step 1 Go to the temporary directory where the patch files were extracted with the unzip command.

Step 2 Enter the following command:

./client_patch.sh

Step 3 Enter the following command to start the CTM client:

ctmc-start

Step 4 To verify the patch installation on the CTM client, do one of the following:

Choose Help > About Cisco Transport Manager in the Domain Explorer. You should see the following version string in the About Cisco Transport Manager dialog box; then, click OK:

Client: 6.0 Build: 414 Patches: 2 (client configuration size)

(Available only on specific user account types) Choose Administration > Control Panel in the Domain Explorer. In the Control Panel, click CTM to open the CTM Properties pane. Click the Client Configuration tab. The Version field indicates the CTM client version number, which should read:

6.0 [6.0.0.414.2]


Resolved Caveats

The following table lists caveats that are resolved as of the latest CTM R6.0 patch.

Table 3 Caveats Resolved as of the Latest CTM R6.0 Patch 

Caveat ID
Caveat

CSCea14023

In the ONS 15454 SDH PM tables, TCA indications are not shown for the RS parameters on transponder trunk ports.

CSCea14157

PM statistics for nXP modules are not colored purple when TCAs are raised.

CSCec59052

CTM GateWay/CORBA does not show STS path PM TCAs.

CSCed32605

There is an FC_MR-4 bandwidth mismatch between CTM and CTC.

CSCed39576

When creating an L2 service, the service spontaneously disappears from the L2 Service table after 5 minutes; the ML card shows the L2 service does not exist; and traffic does not flow on the L2 service.

CSCed43082

When Multiprotocol Label Switching (MPLS) tunnels are configured on the CRS-1, they appear in the logical interface list.

CSCed58491

The Modify Front Ports screen shows all the ports as disabled.

CSCed65576

Some fields in the CRS-1 NE Explorer are read-only, yet you can change these fields in the tabular view by double-clicking a row and modifying the column value. You cannot make changes to these same fields in the editable section at the bottom of the window.

CSCed83344

Adding gigabit Ethernet interfaces to the Label Distribution Protocol (LDP) Configuration application generates the error message "Shared Media not supported - ApplicationName=LDP..."

CSCee23550

When a card is removed and reinserted, the reinserted card is not visible, or the interfaces associated with the card are not visible. (Related caveat ID: CSCeg33542.)

CSCee28913

Occasionally, an alarm is not displayed in the Alarm Browser when filtering on a specific time.

CSCee72306

In the Control Panel > ONS 15454 SDH/ONS 15600 SDH NE Service properties pane > Robust Fault Synchronization area, the ONS 15454 SDH and ONS 15600 SDH share the same Enable check box. It is impossible to set the values separately.

CSCee87992

An exception is returned when trying to perform a Force Switch operation through CTM GateWay/CORBA on 1+1 protection for the ONS 15600 SDH node.

CSCee95044

Protection switching values are shown as -1 instead of N/A in the real-time ONS 15600 SONET Line PM table.

CSCef02318

In some configuration applications, the Undo button does not work the first time you click it. However, it works the second time you click it.

CSCef02380

The Default All button does not work correctly with check boxes.

CSCef17170

An error message is received when configuring the authentication, authorization and accounting (AAA) application timeout for the first time.

CSCef18461

In the ONS 15600 SONET NE Explorer and ONS 15600 SDH NE Explorer > Alarm tab > Alarm Behavior subtab, there are no rows for Filler cards. Therefore, you cannot change the alarm profile for Filler cards.

CSCef22077

Cannot add another group to the root-system group user.

CSCef22430

When adding a policymap entry in the CRS-1 NE Explorer, if the only policing parameter that is configured is Congestion Avoidance > IP Precedence, you will receive the client-side validation error "Entry incomplete: At least one action for this class must be specified."

CSCef25359

The Control Panel does not refresh automatically or the Refresh Data tool does not flash to indicate that the CTM GateWay/CORBA component is installed.

CSCef61886

In a small configuration, CTM cannot process alarms at a rate of 20 alarms per second, and the Oracle database consumes a high amount of CPU.

CSCef64456

The bulk PM output reports invalid entries for VT circuits on optical ports on the ONS 15310 CL. (Related caveat ID: CSCin81278.)

CSCef69046

When an NE with a TCC2P card in Secure Config mode is changed to an end network element (ENE), CTM does not recognize the ENE.

CSCef69396

A previously generated loss of communication (LOC) alarm might not clear even after connectivity is restored successfully to the NE. (Related caveat ID: CSCeh49691.)

CSCef89152

CTM does not report link up or link down traps for ML cards in an ENE proxy/firewall setup. (Related caveat ID: CSCed52513.)

CSCef91402

After migrating the database, if you try to enable an L2 topology that is in L2ServiceNotReady state, the operation fails.

CSCef96838

A user profile that has read/write permission for the NE Explorer, read-only permission for the NE configuration, and read-only permission for L1 provisioning can download and upload TCC files from ML cards.

CSCeg03971

Manual links are never colored gray in the Network Map, yet autodiscovered links are sometimes colored gray (for example, when USE_FOR_ROUTING equals FALSE).

CSCeg05749

Bandwidth is not calculated for a virtual concatenation (VCAT) L2 topology that is equipped with multiple VLANs. (Related caveat IDs: CSCin85412, CSCeh57508.)

CSCeg16903

PM path parameters are shown as N/A (not supported) for the DS3XM-12 card. Also, PM statistics are not colored purple when TCAs are raised.

CSCeg17587

The CTM server does not start correctly, or does not collect PM data. The Error Log reports errors such as "ORA-14400: Inserted partition key does not map to any partition" and "ORA-06512: at line 1."

CSCeg20618

For the CRS-1, the Paste Special button does not work after the refresh/apply operation.

CSCeg20939

The Layer 2 Topology table shows "N/A" for available bandwidth.

CSCeg23854

If you reset the SSXC card when there are circuits on the card, CTC allows the Force Hard Reset operation after returning a warning message. The same operation fails in CTM.

CSCeg27903

When querying the MLL_INV_VIEW, total CPU usage is 100% and Oracle database CPU usage is 85%. Each query to the MLL_INV_VIEW consumes 2% to 3% of CPU and takes 30 seconds. The view returns approximately 12,000 records.

CSCeg28213

If all the links between two NEs are invalid, the link color indicates the highest severity alarm on the member links. Instead, the link color should be gray.

CSCeg29286

Cannot set the LED display on the route processor card in the CRS-1 NE Explorer > Rack view.

CSCeg33534

When an alarm is generated on an interface on the CRS-1, the alarm is shown on the back card instead of on the front card in the rack view and tree view of the CRS-1 NE Explorer.

CSCeg41647

When multiple CTM clients are logged in simultaneously with the same username, the x and y NE icon coordinates in the Network Map are not synchronized for all clients. The Refresh Data tool does not synchronize the map coordinates.

CSCeg42035

In the CRS-1 NE Explorer > MPLS-TE Configuration application, the Tunnel Head tab functionality is broken.

CSCeg43076

An exception occurs when launching the AF window inside the BGP application. The exception prevents data in the AF window from being committed on the router, and the AF configuration is not usable.

CSCeg43399

Cannot launch the text editor application from the CRS-1 SSHv2 window.

CSCeg43447

When launched for the ONS 15600 SONET, the Alarm Browser shows the wrong value in the Affected Object field when a path protection switch is performed.

CSCeg44313

Adding or deleting an ONS 15310 ML-100T-8 card to or from an existing L2 topology causes a loss of traffic.

CSCeg46836

A random health poll fails on some NEs in the DCN.

CSCeg46904

The active or standby state of protection groups is shown incorrectly for the ASAP card.

CSCeg46992

When CRS-1 NE Explorer applications are open while a configuration file is being restored, some event notifications might be dropped due to an internal event size limitation in CTM. When the configuration file restoration is complete, the Refresh Data toolbar icon might not flash in some of the open NE Explorer applications.

CSCeg48146

CTM cannot manage all NEs in a ring, and the log file records an INVALID_IP_ADDRESS message.

CSCeg49665

The Circuit Trace window displays incorrect information for an ONS 15600 circuit that is in Roll_Pending state. Only the Roll To circuit path is shown; the Roll From path is incorrect.

CSCeg49810

When using the Create Link wizard to create a Y-cable protected patchcord link, CTM shows all the compatible termination points in the Link Destination panel, even if the termination points do not belong to the same protection group. If you select the wrong termination point, the link is created, even though it is invalid.

CSCeg50938

In the ONS 15600 NE Explorer, the Force Hard Reset option fails for the SSXC card.

CSCeg50967

For the ONS 15600 TSC card, the Hard Reset option is enabled when the administrative state of the card is not OOS_MT.

CSCeg50976

Multiple null pointer exception errors are seen in the ONS15454NEService and CorbaServiceError logs.

CSCeg51929

CTM automatically removes a manual link between an OC-n or STM-n line card and a transponder or muxponder card when the transponder or muxponder termination point is deleted. Instead of being removed from the Link table and Network Map, the link should be marked as Invalid.

CSCeg53302

The real-time STS Path PM table shows a negative value (-1) for STS path parameters when CTC shows no data for the same parameters.

CSCeg53432

The CTM client does not restart after a failover.

CSCeg54264

If the CTM Apache web server stops, it does not restart automatically.

CSCeg54562

A unidirectional manual link is not removed automatically after creating a patchcord link.

CSCeg54684

CTM does not dynamically detect a failover on the Catalyst 6509 supervisor card.

CSCeg54751

Cannot set the GateWay/TL1 - NE Connection username and password for ONS 15454 SDH NEs.

CSCeg55394

The ONS 15310 NE Explorer > Network tab > SNMP subtab is missing information.

CSCeg55512

The ONS 15310 NE Explorer > Network tab > RIP subtab is missing mask address details. Also, the help file for the Create RIP Address Summary dialog box does not open.

CSCeg55698

Provisioner users cannot view or create STS-v or VT-v circuits.

CSCeg57018

In the ONS 15310 NE Explorer > Network tab > RIP subtab, the contents of the RIP Address Summary table are deleted if you enable or disable authentication for RIP version 2.0.

CSCeg57150

In the IOS Users table, it is possible to delete the IOS user who has been configured in the Control Panel for CTM-to-ML card connections.

CSCeg57165

The Network Map does not update the CRS-1 link status when all alarms are cleared.

CSCeg57986

When an existing routing policy is assigned as an access control list (ACL) name and committed, the error message that is returned is not intuitive.

CSCeg59500

After changing the SDH TCC2P LAN interface from a LAN connected NE (LNE) to an ENE, CTM loses connectivity to all DCC-connected NEs.

CSCeg60500

Rarely, CTM cannot discover a created topology.

CSCeg61474

Cannot mark a DCC-connected NE as an ENE.

CSCeg63838

Remote monitoring (RMON) threshold parameter options are not complete for CE-100T-8 cards.

CSCeg66331

The TL1 interface launched from an ENE does not open a session to the gateway network element (GNE).

CSCeg66371

A resilient packet ring (RPR) L2 topology is discovered in Incomplete state on 2-fiber MS-SPRings with one GNE and multiple ENEs.

CSCeg72114

The section trace Disable AIS/RDI on TIM-S check box is grayed out.

CSCeg72127

The section trace Disable check box is grayed out after selecting a trace line entry.

CSCeh46416

Software download fails on the ONS 1530x.

CSCeh46485

The CE-100T-8 NE Explorer does not display port status states.

CSCeh50246

The shutdown command is enabled in the ONS 15310 configuration file.

CSCeh56748

An error message is received when creating an L2 service for a GNE/ENE.

CSCeh57302

The Alarm Browser does not show traps for link up or link down alarms.

CSCeh57848

Manual circuit creation for a Layer 2 RPR causes an intermittent exception.

CSCeh58871

The Affected Object field in the Alarm Browser window displays a null value for PM alarms.

CSCeh58899

An L2 topology goes into Sync Failed state after an ML IOS user is added with no password. Removing the user with no password does not recover the L2 topology.

CSCeh58900

When you try to delete a pluggable port module (PPM) port on a transponder or muxponder card, you receive the error message "Failed to perform DELETE_PORT action."

CSCeh60004

Usage of the name "CIR_PIR" for a QoS profile type and for a default QoS profile of Advanced Type is confusing.

CSCeh60187

During L2 service creation, you can use a check box to enable or disable PM. However, when you then launch the Layer 2 Service Drop Ports table on the new service, the PM State value is shown as "N/A" instead of Enabled or Disabled.

CSCeh60202

CTM accepts invalid range values for QoS parameters. If you enter a value that is out of range, CTM automatically reverts the parameter to the current value, but no error message is shown.

CSCeh60269

CoS accounting is not applied consistently from the NE Explorer.

CSCeh60273

The CTM GUI indicates that the L2 bandwidth modification succeeded, but the ML card console shows error messages.

CSCeh60275

The NE service crashes or cannot be brought up.

CSCeh60401

The NE Explorer does not indicate whether GFP-F or HDLC mode is enabled.

CSCeh61602

The L2 Topology table shows multiple entries with the same name and Incomplete status.

CSCeh62153

Java exceptions occur while configuring an ONS 15600 SONET as a GNE-ENE.

CSCeh62328

When the ONS 15600 uses an IP address as its NE ID, the ENE Devices table does not list that NE in the filter option. Therefore, you cannot filter on an ONS 15600 NE that has an IP address as its ID.

CSCeh62617

An error message is displayed when you click the real-time PM button for the ONS 15305.

CSCeh62645

Multiple drop additions on the same ML module are not updated in the configuration. (Related caveat ID: CSCeh72670.)

CSCeh63608

A change from ENE to LNE fails for the ONS 15600 SONET and SDH.

CSCeh64051

While creating a point-to-point topology with a name that matches an existing L1 circuit name, you receive the error message "A circuit with the same name already exists. Enter a unique L2 topology name."

CSCeh64717

After the CTM R5.0.2 installation completes successfully, CTM fails to start.

CSCeh65187

If an ML module is removed from an L2 topology, CTM does not perform a validation to check for existing VLANs on the module being removed and clean the module's configuration.

CSCeh66007

The Alarm Browser menu option is available for passive ONS 15216 OADM NEs, yet launching the Alarm Browser generates an error message.

CSCeh66098

The create link behavior for ONS 15216 OADM NEs is inconsistent between the Domain Explorer and the Network Map.

CSCeh67115

A Java null pointer exception occurs while adding the ONS 15600 SONET to the CTM server. The NE is discovered, but exceptions occur and the Error Log records a major error.

CSCeh67380

The getAllEMSAndMEActiveAlarms method returns a ProcessingFailureException when there are CRS-1 NEs managed by the CTM server. The ProcessingFailureException indicates "Unsupported NE model" as the error reason.

CSCeh70850

In the Create L2 Service wizard and Add/Remove Cards wizard, data does not display correctly when you scroll or pan across the screen.

CSCeh71593

The IAUninstaller.sh server script does not remove the S99CTMServer script during the CTM server uninstallation process.

CSCeh71615

The IAUninstaller.sh server script does not remove the CTM Oracle SSID from the oratab file.

CSCeh71635

The IAUninstaller.sh server script does not remove the ctms-abort, ctms-start, ctms-stop, and ctms-stop-service scripts from the /usr/bin directory during the CTM server uninstallation process.

CSCeh83555

By default, the NE service for all NE types is shown as Active in the Control Panel window. When deactivating the NE service for NEs that have not been added to CTM, the following error message is received:

EID-5026: The CTM service is not connected to Service Manager. An error occurred while stopping this service.


By default, the PM Service for all NE types is shown as Not Active in the Control Panel window. When activating the PM Service for NEs that have not been added to CTM, following message is received:

EID-5025: The CTM service is currently connected to Service Manager. An error occurred while starting this service. Verify that the service is installed on the CTM server and retry.

CSCeh84563

NEs of the same type show a high number of Loss of Communication alarms.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCei20759

During L2 service creation, if you set a class map name in CTM that contains more than 24 characters, the ML card crashes, and you cannot use the card.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCei57964

The About Cisco Transport Manager screen and the initial splash screen display the CTM server version as Unknown.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCei67988

Cannot set OPR for Optics or Physical thresholds on MRC cards. (Related caveat IDs: CSCsd13877, CSCsd36732.)

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCei72696

The operational state of an ONS 155xx NE remains permanently as In Service-Initializing.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCei74892

VLANs created with only one drop are discovered as Incomplete in CTM.

CSCei80883

CTM loses connectivity to all NEs managed by a specific CTC-based NE service. The logs show CORBA timeout errors when attempting to reconnect to the problematic NEs. (Related caveat ID: CSCei92304.)

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCei86342

Cannot enable or disable the AIS and RDI on the J2-TIM for DS3XM VT circuits.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCei86578

The following error message is returned when trying to open the Alarm Log:

EID-315: Cannot retrieve data from database.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCei95305

Cannot use the Create Circuit wizard to create STS-18c/VC4-6c and STS-36c/VC4-12c circuits.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCej01043

One L2 topology splits into multiple topologies.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCin48556

When using the getCTMHistoryPMData method to retrieve section PM parameters for an OC-3 card, some of the returned data is marked invalid.

CSCin55315

When the MS-SPRing table and the BLSR table are open simultaneously, the Edit, Upgrade, and Exercise buttons do not work in the BLSR table.

CSCin63805

When the NE name contains a comma (,), the following operations fail: memory backup and restore, NE authentication, NE security features, create NE user using the NE User Access Administration table, launch CTC (CTC menu option is disabled), and software download.

CSCin65753

The getTCATPParams method does not retrieve all line parameters.

CSCin66373

The Create SNMP Trap Destination and Modify SNMP Trap Destination dialog boxes display an extra attribute, "Max Traps per Second." This field is invalid and is no longer required.

CSCin66530

CTM fails to detect that a critical process has been stopped.

CSCin66815

Cannot change the frame format on DS3I cards from CTM GateWay/CORBA.

CSCin73061

The alarm count on a link is not correct in the Link table or Network Map.

CSCin73425

The API setTPData method throws an exception when trying to change the service state of a loopback port from Out of Service-Maintenance to In Service.

CSCin73434

Cannot create an RPR topology for 24c circuits on SONET NEs.

CSCin73668

When adding a CTM GateWay/TL1 user, the OSS Profile Name field in the Add GateWay/ TL1 User dialog box does not accept special characters (; : ,). An error message is generated if you use special characters in the OSS profile name.

CSCin74400

After migration, the Password Set Time field for users is set to the current time in the CTM Users table.

CSCin75118

In the Network Map, discovered ONS 15454 SDH NE icons are shown as "ONS 15454 unknown" instead of "ONS 15454 SDH."

CSCin75143

The error message that appears in the CTM GateWay/TL1 window when the CANC-USER command is entered appears with wrong username.

CSCin75152

The API getContainedPotentialTP returns /ds=1 for a preprovisioned XTC protect card on a DS3 port. The API is invoked for a physical termination point (PTP) /rack=1/shelf=1/slot=5/port=30.

CSCin75538

The Control Panel shows that an enabled CTM GateWay/CORBA service is stopped even if it is running.

CSCin75609

A facility loopback cannot be applied on a CTP loopback (DS1 circuit in a DS3XM card) in CTM GateWay/CORBA.

CSCin75664

The setTPData method does not allow changing the service state of a port on an OC-3_8 card from Out of Service-Auto In Service Soak to any other service state.

CSCin76280

The setTPData method allows setting the XC loopback on an STM1E-12 card. Since the STM1E-12 is an electrical card, it should not be possible to set XC loopbacks on it.

CSCin76771

TrailTraceMonitor (J1 path trace) is allowed in setTPData for DS1 circuits and DS1 ports on XTC cards. It should not be allowed.

CSCin77779

The Equipment Inventory table is empty for ONS 15454 SDH ENEs when the GNE is an ONS 15600 SDH.

CSCin83543

CTM allows you to create PTP and RPR Layer 2 topologies on ML cards that have different framing modes.

CSCin83931

A "Carrier Loss on LAN" alarm is not generated on an ML card for the ONS 15454 R4.6.2.

CSCin84307

There is a mismatch between historical and real-time PM data for the XTC card on the ONS 15327.

CSCin84683

Cannot create a Layer 2 service on a Layer 2 topology with 24 or more drop ports on an RPR, or 10 or more drop ports on a point-to-point topology.

CSCin84847

In the slot properties pane for the DS3XM-12 card, the Alarm Behavior tab is missing rows for odd port numbers greater than 12.

CSCin84906

The AdminSSM value is editable when EnableSyncMsg is false.

CSCin84974

The VCAT Member table does not report the VCAT state of member circuits.

CSCin85046

The ONS 15454 SDH Section PM table shows an RS-UAS value of 0 for STM-n cards.

CSCin85067

The Create Circuit wizard displays the error message "Index:0 Size:0," then hangs.

CSCin85105

During VT circuit creation, an automatically created VAP circuit is not deleted if the VT circuit creation is cancelled.

CSCin85120

During VT circuit creation, an automatically created VT tunnel is not deleted if the VT circuit creation is cancelled.

CSCin85299

After the password expires, the Change Password dialog box closes before you can change the password.

CSCin85480

In the J1 Path Trace and J2 Path Trace dialog boxes, the Expected String field accepts a 64-byte entry, even though the maximum transmit string length is 16 bytes.

CSCin85582

When using the CTM GateWay/CORBA APIs to retrieve PM data for the STM1-8 multiplex section, the PMP_ES value for the far-end section is not retrieved.

CSCin85805

The 1-day real-time PM value for the RS-BBE parameter on the STM4_4 card is not updated.

CSCin86042

The PM Query by NE Model wizard contains duplicate module entries when the number of objects to be polled exceeds the allowed limit.

CSCin86183

In the NE Explorer for the ONS 15327, ONS 15454 SONET, ONS 15454 SDH, and ONS 15600, the card slot properties pane > Module View tab shows ports with no alarms, even when alarms exist on the ports.

CSCin86241

Due to the lack of required routing, RPR creation fails. An error message is returned, indicating that topology creation failed. However, the Circuit table shows that some circuits were created successfully. Because not all the circuits could be created, the topology creation fails.

CSCin86375

If you create a VC-4 circuit on an E1 card on an ONS 15454 SDH NE, there is no circuit-related data shown in the NE Explorer > E1 properties pane > VC-12 tab, even though the Circuit table contains circuit data.

CSCin86380

Cannot change the severity level of LOC alarms in the Control Panel.

CSCin86449

The ONS 15454 MSTP NE Explorer does not reflect a change in the administrative state of an OADM, amplifier, or multiplexer/demultiplexer card.

CSCin86450

QoS profile creation fails when the Description field contains more than 50 characters.

CSCin86562

Using CTM GateWay/CORBA, you can set the link cost to a negative value.

CSCin88601

The real-time Physical PM table appears blank when DWDM cards with PIM or PPM ports are selected along with fixed-port cards.

CSCin90864

The CTM GateWay/CORBA getL2Topology method retrieves the wrong number of VCAT member circuits.

CSCin90935

Cannot create manual links on ONS 15600 SDH R1.4 NEs.

CSCin90951

Cannot use CTM GateWay/CORBA to create a VLAN with a dot1q drop port on an ML-100T-8 card.

CSCin90959

Using CTM GateWay/CORBA, the modifyMLVLANAddFrontPorts method fails to add drop ports to an existing L2 service.

CSCin93648

Cannot create manual links at the physical or SONET/SDH layer if the link source or link destination is a CTC-based NE running CTC version 4.14-004C-09.23.

CSCin94865

Cannot create manual links at the physical or SONET/SDH layer if the link source or link destination is an ONS 15327 OC-48 card. This problem applies only to the ONS 15327 R5.0 and R5.0.2.

CSCin95359

When a set of GNEs and ENEs connected in a DCC ring is added to CTM, some ENEs always remain in In Service-Initializing state.

CSCsb32554

The method ManagedElementManager_I::getAllDestPTPsforSNCProvisioning does not work for XTC cards on ONS 15327 NEs.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsb47470

Cannot create more than 28 LDCC connections on an NE. A similar problem occurs on CTC.

CSCsb66104

The methods ManagedElementManager_I::getAllSrcPTPsForSNCProvisioning and ManagedElementManager_I::getAllDestPTPsForSNCProvisioning do not return the available PTPs for SNC provisioning on DS3XM-12 cards.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsb66107

When you launch Cisco Edge Craft from the CTM client, you cannot view the Cisco Edge Craft online help or release notes or run the internal VT100 terminal.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsb67401

The CTM server crashes. When the CTM server is restarted after the crash, the operational state of the NEs does not change to In Service. (Related caveat ID: CSCsb71319.)

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsb70689

Cannot launch the Link Utilization table from the Link table for ONS 15327 NEs.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsb87835

The Alarm Browser and Alarm Log do not display DBOSYNC alarms from ONS 15600 R1.13 NEs.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsb93921

Out of Service/In Service operations and scheduled configuration resynchronizations on an NE do not synchronize the inventory table for the NE.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsb95230

Creation of an STS-n circuit between E100 cards fails with the following error:

EID-931: Failed to provision the circuit.
Unable to provision circuit. Circuit provision error.
Unable to create the VLANs for the circuit at <node_name>

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsc01865

After changing the IP address from the NE Explorer and rebooting the NE, the IP address changes in CTC, but the CTM Domain Explorer and database still show the old IP information. The NE undergoes a loss of connectivity, and marking the NE as Out of Service and then In Service does not help.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsc19490

CTM shows invalid or incorrect values for some 15-minute performance data parameters for ML/Ethernet cards.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsc20505

Client login takes a long time.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsc22000

Need to enhance CTM debug tools to show NE information from the NEService cache.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsc39785

The L2 service is stuck in a partially complete state in a GNE/ENE topology and the IOS Users table is missing the required entries for the ENEs.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsc47089

Stopping the CTMTL1FWDService process from the Control Panel does not stop it on the server.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsc50889

L1 circuits are shown in partial state, causing problems in L2 topologies.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsc50897

Topologies split or become incomplete after restarting the NE service or marking NEs as Out of Service and then In Service.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsc52838

In the Network Map, if the view is filtered on SONET/SDH, you cannot create links.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsc57099

Some L2 service drops are missing from the L2 Topology table.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsc57101

Topologies A and B are incomplete and their circuits are exchanged.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsc57167

The Change Card operation fails for the ONS 15454 SONET and ONS 15454 SDH.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsc57914

Cannot create an L2 topology with a name that was used before and then deleted.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsc57940

An L2 topology changes to Incomplete state after NEs are marked as Out of Service and then In Service.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsc63992

The Alarm Browser does not show VC group alarms on ONS 15305 and ONS 15302 NEs.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsc64485

The SDH NE BITS timing always shows a locked state.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsc65994

Some L2 topologies are not discovered.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsc67873

CTM circuit information does not synchronize with CTC circuit path information.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsc71029

An ENE is not discovered correctly after it is moved from another location. CTM still discovers the ENE with the old IP address and the old GNE that it is no longer attached. All settings appear to be correct in CTC launched from Internet Explorer.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsc91975

Clicking the Create button for a pluggable port module (PPM) does not display the dialog box for creating PPMs on the ASAP card.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsc91984

PM data collection fails and the Alarm Browser reports Lost 15-minute/1-day PM alarms. The Error Log contains "HTTP Server too busy" or "HTTP Error: 401" messages for the NE. (Related caveat IDs: CSCsb92174, CSCsd29273.)

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsd05320

It is possible to retrieve the NE backup memory from CTM and save it to the CTM client machine. However, CTM reports the retrieval and saving of the memory as successful even when the file saving to the client machine has failed.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsd12352

An error message is returned when attempting to create a virtual link between two non-DCC connected nodes connected via MRC_12 cards.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsd12649

An RPR VCAT splits under certain conditions.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsd26043

When you drag and drop a DS1 line on a VXSM card with a CALEA image (5.50(70.200)), an SNMP error is returned.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsd31853

RPR creation fails for a CTM user with Provisioner privileges.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsd57819

The ML card traffic classification does not change into the newly applied QoS values.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsd70181

The Error Log shows a major error with the following message:

Finding NE IP Add in NE Info Table: VALUEGNECONNECTED


Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsd71619

When an NE or a network service is managing multiple NE versions, for example, NE R4.6.x and R6.x, the R4.6.x NEs are managed by the NE or network service but NE R6.x and later do not come up. The NE or network service uses an IIOP port to bind R4.6.x NEs but it needs a defined SSLIOP port to bind NE R6.x and later.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsd78026

When BLSR exercise jobs are scheduled, the first job is executed correctly on the east and west ports but the next scheduled job shows that both BLSR exercise jobs are scheduled on the west port. No job is shown on the east port.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCse17022

PM collection fails for ONS 1580x NEs.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCse18080

The port name is not displayed under the Physical Location column of the Alarm Browser.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCse35917

After upgrading an NE release from 5.0.x to 6.0, CTM does not clean up the original port connection to the NE.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCse51521

The Alarm Browser and the Network Map are not synchronized. Both do not display consistently the alarm status. The Alarm Browser displays the correct values.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsg04592

The CTM client exits if you enter the wrong login password in the CTM Locked dialog box.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsg35907

Cannot clear the Max Login Attempts Exceeded alarm for an unknown user.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsg65879

CTM GateWay/CORBA does not send NE unreachable messages to the OSS. When the NE is marked as Out of Service, the communication state should be CS_UNAVAILABLE in the notifications.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsh06817

The "Maximum login attempts exceeded" alarm is not cleared after unchecking the Infinite check box in the Control Panel > Security Properties pane > CTM Security tab > Login Preferences area.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsh45398

The TCA_EVENT_TABLE is not pruned and grows to millions of rows. The huge number of rows causes high CPU usage and performance degradation.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsh46229

PM data collection takes longer than 15 minutes, resulting in high CPU usage.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsh79249

The oraclesw9i/admin/udump directory contains a prune_pm.err error log file that reports the following error message: "ORA-14083: Cannot drop the only partition of a partitioned table." (Related caveat ID: CSCsh70233.)

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsh92123

When you perform a lot of manual alarm acknowledgement, the size of the ACK_TABLE increases. When this happens, it takes too long to show alarms in the Alarm Browser and to manually acknowledge selected alarms.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsi03340

All NEs in a GNE/ENE ring are shown as ENEs. The GNEs are also shown as ENEs.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsi97803

When you log into CTM as an Operator, Provisioner, Network Admin, or SysAdmin user, the number of alarms shown on the Dashboard is inconsistent with the number of alarms reported by the Alarm Browser.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsk17081

Cannot connect to ONS 15600 SONET R1.1.1 NEs.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCsl02048

After alarm pruning, the ACK_TABLE contains old data and a pruning error is logged.

Note This caveat is fixed with the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

CSCuk48769

Provisioner users have access to restricted Administration menu options.

CSCuk48857

The Test NE Connectivity feature does not work for ONS 1580x NEs.

CSCuk49660

When SNMP PM data is not collected on ML-series cards, a 15-minute PM lost alarm is raised against each ML-series card. It would be preferable to see a single EMS alarm for the NE instead of multiple 15-minute PM lost alarms on the ML-series cards on the NE.

CSCuk53105

In the OTN tab > Trail Trace Identifier subtab, the current transmit and current expected strings are not updated with the trail trace identifier level selected.

CSCuk53272

After migrating the database from CTM R4.6 or CTM R4.7 to CTM R5.0.x, some alarms in the Alarm Log show "Bad Value" instead of "Equipment" in the Affected Object field.

CSCuk53578

Cannot sort on the Interface column in PM tables.

CSCuk54024

Cannot change the ML card microcode from the NE Explorer.

CSCuk54816

The Circuit table does not display circuit destination endpoints in the correct sequence for optical channel network connection (OCHNC) circuits.

CSCuk55015

The line Ethernet Maximum Size parameter is not updated automatically in the NE Explorer > 10GE Line Config subtab when this parameter is changed in CTC.

CSCuk55018

PM statistics for 32WSS and 32DMX cards are not colored purple when TCAs are raised.

CSCuk55036

The real-time Ethernet PM table for DWDM-series cards shows additional data for non-Ethernet supporting modules.

CSCuk55054

An unknown card is not shown in the NE Explorer when the card is inserted after the NE is in service.

CSCuk55129

Real-time PM tables report valid data for 32WSS and 32DMX card ports that are not in service.

CSCuk55136

The Locate Alarm/Event menu option and toolbar icon are disabled for ONS 15216 OADM alarms.

CSCuk55143

Ethernet PM table is missing two 8b10b parameters for DM_2.5G and DMP_2.5G cards provisioned for ONE_GE payload.

CSCuk55217

15-minute and 1-day PM tables for FEC statistics display rows for DM_2.5G and DMP_2.5G cards.

CSCuk55317

ONS 15216 DWDM and ONS 15216 OADM NEs allow links on the chassis PTP in opposite directions. That is, the PTP functions as a transceiver when it should allow links in only one direction (Tx or Rx).

CSCuk55578

The Power Add value in the 32WSS card properties pane > Optical Channel Connector tab does not update when you click the Update button.

CSCuk55600

The real-time Optical Physical PM table displays two rows with the same time stamp and the same slot and port number for each PM sample.

CSCuk56171

A major Link Down trap alarm is generated when you modify an Ethernet port that is already shut down. The generated alarm is not cleared automatically.

CSCuk58293

Cannot create bidirectional optical channel network connection (OCHNC) circuits on ONS 15454 SONET R5.0.2 or ONS 15454 SDH R5.0.2 NEs.


Open Caveats

The following sections describe the caveats that were reported against CTM R6.0:

Installation and Upgrade Caveats

CTM Client Caveats

CTM Server Caveats

Cisco Transport Controller Caveats

High Availability Caveats

CTM GateWay/TL1 Caveats

CTM GateWay/CORBA Caveats

NE-Specific Caveats


Note Some of the caveats may have been resolved in a CTM R6.0 patch. In such cases, the patch that contains the fix is indicated as a workaround for the caveat.



Note When you need to mark an NE as Out of Service to correct some issues, wait for at least 3 minutes before marking the NE as In Service.


Installation and Upgrade Caveats


CSCei30867

Symptom    If you repeat migration from CTM R4.7.x to CTM R6.0 after the first migration attempt fails, and if you enter the wrong password for the ctmanager user, the installation does not detect the incorrect password.

Conditions   This problem occurs only when you retry the CTM R4.7.x to CTM R6.0 migration after an initial failed migration, and only if you enter the wrong password for the ctmanager user.

Workaround   Before migration, verify that the /opt/newdbinfo directory contains the CTM4_7 information. If the CTM4_7 information is missing, enter the following command:

cp /opt/olddbinfo /opt/newdbinfo


CSCei64519

Symptom    When you connect a CTM R4.7 or R5.0.x client with a small memory configuration to a CTM R6.0 server, the client upgrade to R6.0 starts automatically. During the upgrade, if you select a different memory configuration (for example, medium), the new CTM R6.0 client launches for the first time with a small memory configuration instead of medium.

Conditions   This problem occurs when both of the following conditions exist:

The memory configuration of the old CTM R4.7 or R5.0.x client differs from the memory configuration of the new R6.0 client.

The new client is launched for the first time. If you close and restart the client, the new client starts with the correct memory configuration.

Workaround   If you selected a different memory configuration during upgrade, close the new CTM R6.0 client after it launches for the first time. Then, restart the client.


CSCei83147

Symptom    After migrating the database from CTM R5.0 to R6.0, the alarm configuration is reset to the default value.

Conditions   See Symptom.

Workaround   None.


CSCsb31149

Symptom    If CTM is installed on a server that does not have adequate disk space, the install script does not detect this condition correctly and return an error message. The installation is allowed to continue, but CTM does not install correctly.

Conditions   This problem occurs only on servers that do not have enough disk space.

Workaround   Before installing the CTM server, enter the df -k command on the server and verify that adequate disk space is available. Refer to the Cisco Transport Manager Release 6.0 Installation Guide for disk space requirements.

If you do not check disk space before installation and encounter errors during installation, complete the following steps to recover:


Step 1 Enter the following commands:

cd /opt/CiscoTransportManagerServer
df -k . 


Note If the df -k . command indicates that disk space is 100% full, continue the remaining steps. Otherwise, the problem is not a disk space issue.


cd /opt
rm -rf CiscoTransportManagerServer*

Step 2 Use the rm command to remove other unnecessary files on the same physical disk until you have adequate disk space. Enter the df -k command and verify that adequate disk space is now available.

Step 3 Reinstall the CTM server.



CSCsb72758

Symptom    You cannot create a new FTP account on standby node.

Conditions   This error occurs during CTM installation on HA environment.

Workaround   Complete the following steps:


Step 1 From the CTM server installation CD, disk 1, copy the following scripts to a directory in the standby node:

createUserID.sh

createGroupID.sh

createUserGroupIDModule.sh

For example:

cp /cdrom/cdrom0/Disk1/InstData/Solaris/VM/createUserID.sh /tmp
cp /cdrom/cdrom0/Disk1/InstData/Solaris/VM/createGroupID.sh /tmp
cp /cdrom/cdrom0/Disk1/InstData/Solaris/VM/createUserGroupIDModule.sh /tmp


Note Make sure that the scripts are executable for the root user.


Step 2 As the root user, launch the createGroupID.sh script.


Note To define the parameters that will be used, launch the script with the -h parameter and see the help instructions.


Step 3 As the root user, launch the createUserID.sh script.


Note To define the parameters that will be used, launch the script with the -h parameter and see the help instructions.




CSCsc97751

Symptom    Database migration from CTM R5.0.x to CTM R6.0 fails when the ONS15454_FC_PM_TABLE contains partitions that cross years.

Conditions   This problem applies only to medium CTM configurations and higher, and only when the ONS15454_FC_PM_TABLE contains partitions that cross years.

To verify whether you will experience this migration problem, enter the following commands and then check the partition data:

sqlplus ctmanager/ctm123!
SQL> set pages 1000
SQL> select partition_name from user_segments where segment_name ='ONS15454_FC_PM_TABLE';
SQL> exit

Workaround   Complete the following steps:


Step 1 Go to http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875317.

Step 2 At the Select a Device screen, expand Cisco Transport Manager.

Step 3 Click Cisco Transport Manager 6.0.

Step 4 At the Log In screen, enter your registered Cisco.com username and password; then, click Log In.


Note If you do not have a Cisco.com username and password, you can register for them at http://tools.cisco.com/RPF/register/register.do.


Step 5 At the Select a Software Type screen, click Transport Manager (CTM) Individual Fixes.

Step 6 Click Expand all; then, click 6.0.

Step 7 In the right pane, click ctm502_60.sql.

Step 8 At the Download Image screen, click Download.

Step 9 At the License Agreement screen, read the terms of the license agreement and click Agree.

Step 10 Download ctm502_60.sql.

Step 11 Copy the CTM R6.0 CD image to a local disk.

Step 12 Copy ctm502_60.sql to <CD_image>/Disk1/InstData/Solaris/VM.

Step 13 Begin the migration.



CSCsd51643

Symptom    The migration from CTM R5.0.x to CTM R6.0 fails.

Conditions   The migration fails when the network partition ID is greater than 9:

su - oracle
sqlplus ctmanager/ctm123!
SQL> select npid from subnetwork_table

If any network partition ID is greater than 9, you must perform the following workaround.

Workaround   Complete the following steps:


Step 1 Go to http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875317.

Step 2 At the Select a Device screen, expand Cisco Transport Manager.

Step 3 Click Cisco Transport Manager 6.0.

Step 4 At the Log In screen, enter your registered Cisco.com username and password; then, click Log In.


Note If you do not have a Cisco.com username and password, you can register for them at http://tools.cisco.com/RPF/register/register.do.


Step 5 At the Select a Software Type screen, click Transport Manager (CTM) Individual Fixes.

Step 6 Click Expand all; then, click 6.0.

Step 7 In the right pane, click ctm502_60.sql.

Step 8 At the Download Image screen, click Download.

Step 9 At the License Agreement screen, read the terms of the license agreement and click Agree.

Step 10 Download ctm502_60.sql.

Step 11 Copy the CTM R6.0 CD image to a local disk.

Step 12 Copy ctm502_60.sql to <CD_image>/Disk1/InstData/Solaris/VM.

Step 13 Begin the migration.


CTM Client Caveats

This section contains the following information:

Alarm Management

Circuit and Link Management

User Management

Data Services

Domain Explorer

NE Explorer

Performance Monitoring

Network Map

Control Panel

Miscellaneous

Alarm Management


CSCec49029

Symptom    In the Alarm Browser, the module name "TCC" (Timing Communications and Control) is displayed regardless of the actual equipment type. For example, alarms reported on TCC, TCC1, and TCC2 cards all display "TCC" as the module name.

Conditions   TCC2 and TCC1 alarms display the module name as "TCC" in the Alarm Browser and Alarm Log.

Workaround   None.


CSCeg14267 (Related caveat IDs: CSCef94105, CSCef89143)

Symptom    Link down alarms, syslog events, and configuration messages are not received for ML cards on ENEs behind the firewall when SNMP v2 is enabled.

Conditions   This problem occurs when you enable SNMP v2 for the CTM server trap destination on an ONS 15310 or ONS 15454 ENE behind the firewall. If the ENE contains ML cards and you generate a link down trap on one of the ports on the ML card, the Alarm Browser does not report the link down trap as an alarm. This problem applies to NE releases earlier than R5.0.

Workaround   Use SNMP v1 for ENEs behind the firewall if the CTM server is the trap destination.


CSCei86578

Symptom   The following error message is returned when trying to open the Alarm Log:

EID-315: Cannot retrieve data from database.

Conditions   This error occurs after performing a database backup or restore. This is a known problem in the CTM backup and restore script where the temp tablespace is not successfully backed up and restored.

Workaround   Log into the database server as the oracle user and enter the following commands:

sqlplus /nolog
connect /as sysdba
ALTER TABLESPACE TEMP_TABLESPACE ADD TEMPFILE `/db02/CTM5_0/CTM5_0_temp_1.dbf'
SIZE 209715200 REUSE AUTOEXTEND ON NEXT 104857600 MAXSIZE unlimited; Exit

Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCin76849

Symptom    CTM and CTC do not show the actual equipment type for G1K-4 and TCC2 cards.

Conditions   See Symptom.

Workaround   None.


CSCin84380

Symptom    The Alarm Log does not display alarms when CoS RMON exceeds the threshold value.

Conditions   When you set the threshold value for CoS RMON for ML cards, the Alarm Log does not display alarms if the value for the CoS RMON exceeds the threshold value.

Workaround   None.


CSCsb62632

Symptom    The Domain Explorer does not show the correct alarm status for MGX NEs. The Alarm Browser does not show connection-related alarms.

Conditions   This problem occurs when hundreds of MGX NEs are added in bulk, and each NE contains 1,000 or more alarms. This problem also occurs when the CTM server is cold started and the server is managing hundreds of MGX NEs, each containing 1,000 or more alarms.

Workaround   Launch the Configuration Center GUI and click the Connection tab to view connection-related alarms for MGX nodes.


CSCse18080

Symptom    Port name is not displayed under the Physical Location column of the Alarm Browser.

Conditions   See Symptom.

Workaround   Install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCse51521

Symptom    The Alarm Browser and the Network Map are not synchronized. Both do not display consistently the alarm status. The Alarm Browser displays the correct values.

Conditions   See Symptom.

Workaround   Install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsi97803

Symptom    When you log into CTM as an Operator, Provisioner, Network Admin, or SysAdmin user, the number of alarms shown on the Dashboard is inconsistent with the number of alarms reported by the Alarm Browser.

Conditions   This discrepancy occurs when you log in as an Operator, Provisioner, Network Admin, or SysAdmin user.

Workaround   Log into CTM as a SuperUser. Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCuk58912

Symptom    It is possible to set alarm threshold values on ONS 1580x measurement points that are outside the range of possible values. For example, you can set a negative power threshold (in milliwatts).

Conditions   See Symptom.

Workaround   Refer to the appropriate hardware documentation before attempting to set thresholds on ONS 1580x cards. The hardware documentation lists the range of possible values.


CSCuk59391

Symptom    The CTM client does not send notification dialogs or audible notifications for ONS 1580x alarms.

Conditions   In the User Preferences dialog box, if you select "Show Notification Dialog For" and "Play Audible Notification For," alerts are not sent for ONS 1580x alarms.

Workaround   In the User Preferences dialog box > Event Notification tab, check the Informational Events From EMS check box. Click OK to save the settings.

Circuit and Link Management


CSCeb26255

Symptom    You cannot create a circuit with a secondary destination and dual-ring interconnect (DRI) protection.

Conditions   This problem occurs when creating circuits on the ONS 15454 SONET R4.0.3.

Workaround   Use manual routing to create the circuit, or retry the same circuit creation using automatic routing and reverse the primary and secondary destination nodes.


CSCed32638

Symptom    Automatic routing of I-DRI circuits fails. However, routing is successful when the primary and secondary destinations are swapped.

Conditions   When attempting to create an I-DRI protected circuit with sufficient bandwidth available, no route is found in automatic routing.

Workaround   Interchange the primary and secondary destinations of the circuit.


CSCeg06273

Symptom    Cannot change the administrative state to Out of Service-Out of Group (OOS_OOG) for VCAT circuits or VCAT member circuits.

Conditions   The OOS_OOG administrative state is supported for VCAT circuits on certain card configurations only. The following constraints apply:

ONS 15454 ML-series cards do not support OOS_OOG, regardless of link capacity adjustment scheme (LCAS) mode.

The FC_MR-4 card does not support OOS_OOG when the LCAS mode is None.

Workaround   Apply the OOS_OOG state to VCAT member circuits only when this administrative state is supported.


CSCeg49544

Symptom    A manual link is not removed automatically when a patchcord link with the same layer type is created between the same endpoints.

Conditions   This problem occurs when links involve client ports on the following cards: TXP_MR_2.5G, TXPP_MR_2.5G, DM_2.5G, DMP_2.5G, MXP_MR_10G, MXP_MR_10E, and TXP_MR_10E. This problem applies to ONS 15454 SONET and ONS 15454 SDH R5.0 NEs.

Workaround   Manually remove the manual link.


CSCeh81209

Symptom    Cannot create a physical layer unidirectional link between ONS 15216 NEs and ONS 15454 multiplexer cards.

Conditions   See Symptom.

Workaround   None.


CSCeh81212

Symptom    Cannot create links between ONS 15454 ITU cards and ONS 15454 multiplexer cards.

Conditions   See Symptom.

Workaround   None.


CSCei33902

Symptom    The BLSR Creation wizard does not display link labels correctly.

Conditions   It is difficult to view multiple links in the BLSR Creation wizard because some text labels are hidden behind other labels. In a large network with many links, it becomes difficult to differentiate between labels given the cluttered display.

Workaround   None.


CSCei44972

Symptom    During low-order (LO) VCAT circuit creation, VC LO options, which could include the following, are not available: Create VC Tunnel on Transit Nodes, Create VC LO Aggregation Point, None, and so on.

Conditions   Without the VC LO options, it is not possible to automatically route a VC3 VCAT circuit on NEs that contain XC10G cards.

Workaround   Create the VC tunnel before creating the VC3 VCAT circuit. The VC3 member circuits are routed through this VC tunnel.


CSCei51663

Symptom    Manual circuit creation details are cluttered, garbled, and difficult to read.

Conditions   When creating a manual circuit, the window is launched with overlapping NE source and destination details. The link direction is incorrect and is too close together.

Workaround   Drag the NEs to a location where the link direction is shown correctly. Alternately, customize the node locations in the Network Map that is launched for this subnetwork group.


CSCei56295

Symptom    The Link Utilization table contains an invalid entry for a protected low-order circuit passing through a tunnel.

Conditions   This problem occurs when you create a protected low-order circuit that passes through a tunnel. When you launch the Link Utilization table on the link through which the tunnel circuit passes, the table incorrectly shows the VT/VC3 ID as 0-0. The other entries are correct.

Workaround   None.


CSCei84860

Symptom    The J1 path trace displays expected and received bytes at the source end for unidirectional circuits.

Conditions   This display problem occurs on all electrical cards. CTM displays the expected bytes, but you cannot set them. This problem does not apply to SONET or SDH optical cards.

Workaround   None.


CSCei86301

Symptom    In the Link table, the provision type for MDS 9000 links is shown as Unmanaged.

Conditions   This problem applies to all links created with an MDS 9000 NE as the source, even when the selected provision type is Manual.

Workaround   None.


CSCei86342

Symptom    Cannot enable or disable the AIS and RDI on the J2-TIM for DS3XM VT circuits.

Conditions   This problem occurs when you create a VT circuit on a DS3XM-12 card. If you launch the J2 path trace on the DS3XM-12 endpoint, you cannot enable or disable the AIS and RDI on the J2-TIM for DS3XM VT circuits.

Workaround   Use CTC to enable or disable the AIS and RDI on the J2-TIM. Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCei86455

Symptom    The Protection field in the Link table is empty for links on MDS 9000 NEs.

Conditions   This problem applies to links created with an MDS 9000 NE as the source node, even when you select Unprotected or Not Applicable as the protection type during link creation.

Workaround   None.


CSCei95305

Symptom    Cannot use the Create Circuit wizard to create STS-18c/VC4-6c and STS-36c/VC4-12c circuits.

Conditions   This problem occurs on OC-48/STM-16 and OC-192/STM-64 ports.

Workaround   Use CTC to create these types of circuits. Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCin60659

Symptom    When a monitor circuit is created from CTM, the Circuit Status might be shown as Incomplete in CTC.

Conditions   When there is a circuit between a port-mapped Ethernet card and any other card, the monitor circuit's discovery might be shown as Incomplete in CTC if the circuit is created in CTM, or as Incomplete in CTM if the circuit is created in CTC.

Workaround   None.


CSCin65850

Symptom    The protection type for physical layer links is not automatically modified when the underlying protection in the NE is deleted.

Conditions   If you configure the protection type on two NEs, you can create a manual link with that particular protection. If the protection is deleted from the two terminating NEs, the protection type for the manual link is changed to Unprotected only if the link is in the SONET/SDH layer, but not when the link is in the physical layer.

Workaround   Delete the manual links; then, recreate them with no protection.


CSCin73085

Symptom    The Repair Circuit menu option is grayed out for ONS 15327 NEs.

Conditions   If you select an ONS 15327 NE in the Domain Explorer and choose Configuration > CTC-based SONET NEs > Repair Circuit, the Repair Circuit menu option is disabled. It should be enabled.

Workaround   Use CTC to repair circuits on ONS 15327 NEs.


CSCin80225

Symptom    Diverse shared risk link group (SRLG) constraints are not validated during manual circuit creation.

Conditions   If a circuit is created manually, the SRLG constraints are not validated before the circuit is created. There is no error message if SRLG constraints are violated.

Workaround   Manually verify the SRLG constraints.


CSCin93974

Symptom   The Circuit table and Circuit Trace window do not show POS port information for circuits on ML POS ports.

Conditions   See Symptom.

Workaround   None.


CSCsb36751

Symptom    When you open the Link table from the domain level, the table takes a long time to open and you receive the error message "An error occurred while retrieving data from the database."

Conditions   This problem occurs when you open the Link table from the domain node and the table contains thousands of rows.

Workaround   Limit the scope of query by opening the Link table for a group or NE node.


CSCsb44320

Symptom    CTM supports manual link creation for SONET or SDH layer rates only.

Conditions   On transponder or muxponder cards, you can configure client ports for a data rate that is different from SONET or SDH. CTM does not discover these ports as valid PTPs for creating manual links at the physical layer.

Workaround   Create a patchcord link on the same PTP pairs.


CSCsb46479

Symptom    When DCC links are deleted, CTM does not display patchcord links between the same nodes.

Conditions   This problem occurs when patchcords are already provisioned and shown in CTM. If you then provision DCC on an OC-n port and on a transponder or muxponder client port, the new DCC link is discovered and shown in CTM, but some existing patchcords links are missing.

Workaround   Use CTC to delete and recreate the patchcord links that are missing in CTM.


CSCsb51805

Symptom    Patchcord links with Y-cable protection are shown with no protection in the Link table.

Conditions   This problem occurs under the following conditions:

1. Provision a Y-cable protection group over two DWDM transponders. Configure both transponders with SONET or SDH client data rates.

2. On a different node, provision a SONET or SDH card with the same data rate as the transponders. Terminate the DCC on this card.

3. Use the Create Link wizard to provision a bidirectional protected Y-cable link. Use the same data rate as provisioned on the transponders and line card. Use the line card as the first termination point. As the destination termination points, use the transponder client ports that are part of the Y-cable protection group. The patchcord link is created.

4. Open the Link table for both NEs involved in the patchcord link. The table displays two patchcord links, one active and one protected. The first link is shown correctly as Y-cable protected; the second link is shown incorrectly as unprotected.

Workaround   Match the two links by using the source and destination termination points. Using this method, you can identify that the two links terminate in ports that are part of the same Y-cable protection group.


CSCsb59118

Symptom    When launching the Circuit table at the domain level, the table contains zero entries and the following error message is displayed: "An error occurred while retrieving data from the database."

Conditions   This problem occurs when the network contains a high number of NEs with many circuits.

Workaround   None.


CSCsb64184

Symptom    A bidirectional optical channel (OCH) link between two BT10E-LC cards on different ONS 15808 terminal NEs does not show the correct alarm status. The link is always shown as green, even if an LOS alarm is present on one card.

Conditions   This problem occurs when you create an OCH link between two BT10E-LC cards on different ONS 15808 terminal NEs.

Workaround   None.


CSCsb66497

Symptom    SONET or SDH links between an ONS 1580x and another type of NE are shown incorrectly as invalid.

Conditions   This problem occurs when you mark an in-service ONS 1580x NE as Under Maintenance.

Workaround   None.


CSCsb67492 (Related caveat ID: CSCuk58990)

Symptom    Manual link creation between transponder and muxponder client ports fails with the error message "Create link action was not completed."

Conditions   This problem occurs when you launch the Create Link wizard to create a manual link between two different ONS 15454 NEs. If you select Manual as the provision type and then select the source and destination termination points, the link creation fails with the error message "Create link action was not completed."

Workaround   Create a provisionable patchcord (PPC) link on the same termination points. Alternately, restart the NE service from the Control Panel window.


CSCsb70689

Symptom    Cannot launch the Link Utilization table from the Link table for ONS 15327 NEs.

Conditions   See Symptom.

Workaround   Launch the Link Utilization table from the network view. Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsb71640

Symptom    The Link table does not update when the Layer 2 Topology table is modified.

Conditions   This problem occurs when you launch the L2 Topology table and choose Configuration > Modify L2 Topology. If you make a change such as modifying the name of the L2 topology, the Link table is not updated.

Workaround   None.


CSCsb73556

Symptom    Cannot create dual rolls manually for VT PCA circuits.

Conditions   An error message is generated during manual bridge and roll dual roll creation on a VT PCA circuit.

Workaround   When creating the circuit, choose Route Automatically and Use Required Links. Alternately, use CTC to create the dual roll manually.


CSCsb95230

Symptom    Creation of an STS-n circuit between E100 cards fails with the following error:

EID-931: Failed to provision the circuit.
Unable to provision circuit. Circuit provision error.
Unable to create the VLANs for the circuit at <node_name>

Conditions   This error occurs on ONS15454 R4.1.4 NEs when EPOS circuits, which were created using CTC R4.1.4, already exist on the NEs.

Workaround   Complete one of the following workarounds:

Launch CTC R4.1.4 from the NE and use it to create the circuit.


Note Circuit creation will fail if you use the CTC R5.x that is launched from CTM.


Delete all existing EPOS circuits that were created using CTC R4.1.4 and then use CTM or CTC R5.x to recreate the circuits.

Upgrade the ONS 15454 NEs to R5.x.

Install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsc50889

Symptom    L1 circuits are shown in partial state, causing problems in L2 topologies.

Conditions   This problem occurs when adding NEs to the server.

Workaround   Mark NEs as Out of Service and then In Service, or restart the NE service. Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsc52838

Symptom    In the Network Map, if the view is filtered on SONET/SDH, you cannot create links.

Conditions   This problem occurs when you launch the Network Map, select the SONET/SDH filter, right-click an NE in the Network Map, and choose Create Link.

Workaround   Create the link from the Domain Explorer. Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsc64485

Symptom    The SDH NE BITS timing always shows a locked state.

Conditions   This problem applies only to SDH NEs. SONET NEs are not affected.

Workaround   Install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsc67873

Symptom    CTM circuit information does not synchronize with CTC circuit path information.

Conditions   Manually changing the reversion time for the working path automatically changes the reversion time of the protect path. The change in working path reversion time should not change the protect path reversion time. The change in working path reversion time is reflected in CTC, but the change of the protect path is not. Changes made to the protect path reversion time in CTC are not reflected in CTM.

Workaround   Install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsd12352

Symptom    An error message is returned when attempting to create a virtual link between two non-DCC connected nodes connected via MRC_12 cards.

Conditions   This problem occurs when there are two or more ONS 15454 SONET or ONS 15454 SDH NEs with MRC_12 line cards (with no other line cards present). If you try to create a virtual link between the NEs, an error message is generated.

Workaround   Preprovision any OC card in any slot; then, create a manual link on the MRC_12 cards. Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsd56469

Symptom    Circuit creation fails and the circuit is not visible in the GUI. The CTM NE service records an error similar to the following:

java.lang.StringIndexOutOfBoundsException: String index out of range: -1

Conditions   This problem occurs when the network partition ID (NPID) is equal to 9. Use the following SQL commands to check the NPID:

su - oracle
sqlplus ctmanager/ctm123!
SQL> set pagesize 1000
SQL> select npid from subnetwork_table;

Workaround   Complete the following steps:


Step 1 Go to http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875317.

Step 2 At the Select a Device screen, expand Cisco Transport Manager.

Step 3 Click Cisco Transport Manager 6.0.

Step 4 At the Log In screen, enter your registered Cisco.com username and password; then, click Log In.


Note If you do not have a Cisco.com username and password, you can register for them at http://tools.cisco.com/RPF/register/register.do.


Step 5 At the Select a Software Type screen, click Transport Manager (CTM) Individual Fixes.

Step 6 Click Expand all; then, click 6.0.

Step 7 In the right pane, click patch_cir_60.sql.

Step 8 At the Download Image screen, click Download.

Step 9 At the License Agreement screen, read the terms of the license agreement and click Agree.

Step 10 Save the file to the /tmp directory.

Step 11 Enter the following commands:

su - oracle
sqlplus ctmanager/ctm123!
SQL> @/tmp/patch_cir.sql



CSCsj01791

Symptom    The following error message is returned when you try to create a unidirectional manual link from an ONS 15454 SONET NE to an ONS 15216 EDFA NE:

EID-733: The node <node_name> is not available or there are no available physical 
termination points for the given link size 10G-ITU in the specified layer and direction.

Conditions   This problem occurs when you try to create a link with these details:

Layer: Physical

Layer detail: 10G-ITU

Protection: Unprotected

Direction: Unidirectional

Provisioning type: Manual

Workaround   None.


CSCsl03411

Symptom    The Circuit table does not contain the expected circuits.

Conditions   This problem occurs when you open the Circuit table from the NE Explorer on a card that is involved in a port- or card-level protection group. Circuit information is shown only for circuits that have working cards or ports.

Workaround   There is no workaround in CTM. You can view the circuit information in CTC.


CSCsv14849

Symptom    When a Provisioner user tries to modify, reconfigure, or delete a low-order path (LOP) VCAT circuit, the following error messages are generated:

EID-989: Access violation. Verify that you have user privileges to perform this operation 
on this circuit.
EID-943: Circuit deletion failed. Failed to delete the following circuit(s): 
<circuit_name>.

Conditions   The error messages described in the Symptom are generated when a user with Provisioner privileges opens the Circuit table and tries to modify, reconfigure, or delete an LOP VCAT circuit of size VC12 or VC3 on an SDH NE. As a result of this problem, L2 topologies based on LOP-v circuits cannot be removed.

Workaround   Log into the CTM client with SuperUser privileges to modify, reconfigure, or delete LOP VCAT circuits.


CSCuk59291

Symptom    The link alarm count and link color are not updated.

Conditions   This problem might occur on a physical link between an ONS 1580x card and a card on another NE.

Workaround   To show the correct link status, delete and recreate the link.

User Management


CSCin81532

Symptom    When using a Retrieve, Maintenance, or Provisioning user account for CTM server-to-NE connectivity, CTM allows NE user administration operations to be performed on R4.1.4 NEs. User administration should be allowed only for Superuser accounts.

Conditions   This problem applies only to R4.1.4 NEs and is fixed in later NE releases.

Workaround   Use a Superuser account for CTM server-to-NE connectivity.


CSCsb33246

Symptom    A Cisco IOS user created on the ML CLI with no password is not displayed in the IOS Users table.

Conditions   This problem occurs when a Cisco IOS user is created on the ML CLI with the Cisco IOS command username CISCO12 privilege 15 nopassword.

Workaround   None.


CSCsb42963

Symptom    Cannot unlock the CTM client until the CTC username and password are entered.

Conditions   This problem occurs when you launch CTC from the CTM Domain Explorer window. While CTC is still loading and the login dialog box is not yet open, force the CTM client to lock.

Workaround   None.


CSCsb78700

Symptom    A SysAdmin user is disabled after 60 days of nonuse.

Conditions   After the CTM installation, the default SysAdmin user is created with the autodisable option enabled, and the number of days of nonuse is set to 60.

Workaround   In the CTM Users table, update the SysAdmin autodisable option by setting the number of days of nonuse to 0. A value of 0 disables this feature.

Data Services


CSCeg05807

Symptom    If the Layer 1 circuit in a point-to-point Layer 2 topology is in Partial state, the topology is not discovered. If the Layer 1 circuit is related to an RPR, the RPR is not discovered by CTM if all the circuits are in Partial state. If one or more circuits in the RPR are in Partial state, the RPR is discovered as an incomplete topology.

Conditions   This problem occurs only if the Layer 1 circuits that are part of the RPR or point-to-point Layer 2 topology are in Partial state.

Workaround   Correct the Layer 1 circuit state by making the circuits active. CTM will then discover all the Layer 2 topologies.


CSCeg24720 (Related caveat ID: CSCef77530)

Symptom    The Layer 2 Service Drop Ports table shows the QoS profile name as "Custom QoS" even though you have applied a specific QoS profile from CTM.

Conditions   This problem occurs if the QoS configuration read from the card for the drop does not match the configuration stored in CTM for the specific QoS profile. This problem is related to Cisco IOS CLI issues. In the police command, when the exceed-action and violate-action are the same, the output of the show config command omits the violate-action. For example, if you enter the following commands:

policy-map POLICY_GIGE1_IN 
  class CLASS_BG2_ADVANCED_2_1 
     police 2000000 8000 pir 64000000 conform-action set-cos-transmit 5 exceed-action 
set-cos-
transmit 7 violate-action set-cos-transmit 7


Note Both exceed-action and violate-action are set-cos-transmit 7.


CLI accepts the preceding commands without any errors. However, if you enter the following class-map command:

class-map match-all CLASS_BG1_ADVANCED_1_1
  match bridge-group 1
  match cos 2
  match ip dscp 22

The show run command returns the following output:

class-map match-all CLASS_BG1_ADVANCED_1_1
  match bridge-group 1
  match cos 2
  match ip dscp af23

Workaround   This problem does not affect functionality. To see which QoS profile is applied to drops, use the CLI description command, which returns the QoS profile name.


CSCeh12390

Symptom    The VLAN ID displayed in CTM is retrieved from the SPR/POS subinterface and not from the encapsulation command that is executed for the SPR/POS subinterface.

Conditions   This problem applies to all VLANs managed from CTM.

Workaround   None.


CSCeh50962

Symptom    After the CTM server is rebooted, Layer 2 RPR services take about 20 minutes to get to "Complete" L2 Sync State.

Conditions   After the server reboots, Layer 2 RPR services with VLANs remain in L2ServiceNotReady L2 Sync State in the Layer 2 Topology table for about 20 minutes.

Workaround   None.


CSCeh51003

Symptom    Cannot delete VLANs in an RPR configuration.

Conditions   This problem was observed while trying to create an RPR topology with ONS 15310 and ONS 15454 ML-100T cards with five VLANs.

Workaround   Complete one of the following workarounds, depending on the situation:

If the startup configuration is accessed while CTM tries to apply the barebone configuration, a wr mem failure occurs. Wait for some time; then, apply the command again.

If there is a difference between the startup configuration and the running configuration on the ML card, enter the wr mem command on the card.


CSCeh59964

Symptom    When adding a port with a custom profile, all other VLAN ports defined as CIR_PIR and Best_Effort become Custom QoS. The port QoS changes for all ports.

Conditions   See Symptom.

Workaround   None.


CSCeh60261

Symptom    You can create a new QoS profile successfully, but you cannot use the new profile without closing and reopening the Create/Modify Layer 2 Service Drops wizard.

Conditions   New QoS profiles are created during L2 service creation and modification. However, you cannot use the new profiles immediately for the same service.

Workaround   Click Finish in the Create/Modify Layer 2 Service Drops wizard; then, close and reopen the wizard and associate the new profile to the interfaces. The new profile is visible for future service creations. Alternately, do not use the Modify Layer 2 Service Drops wizard to create a new profile. Instead, choose Configuration > CTC-based SONET NEs or CTC-based SDH NEs > QoS Profile Table. In the QoS Profile table, choose Configuration > Create QoS Profile.


CSCeh97834

Symptom    CTM fails to create an L2 service on an RPR ring when there are approximately 110 services created on the ML card.

Conditions   See Symptom.

Workaround   None.


CSCei20759

Symptom   During L2 service creation, if you set a class map name in CTM that contains more than 24 characters, the ML card crashes, and you cannot use the card.

Conditions   If you try to create VLANs with drops that have custom-defined advanced QoS profiles, the ML card crashes. This problem occurs in rare situations with NE releases earlier than R6.0. This problem is fixed in NE releases 6.0 and later.

Workaround   Install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCei37993

Symptom    An RPR is shown as up even though the station IDs are not unique.

Conditions   If an RPR has duplicate stations IDs, it should not be shown as up. However, CTM displays an RPR with duplicate station IDs as up.

Workaround   None.


CSCei58026

Symptom   After creating an L2 service in an RPR in a large network, the L2 topology goes into L2ServiceNotReady or Sync Failed state and does not recover.

Conditions   In large RPRs involving many ML cards, it takes CTM a long time to create L2 service drops. During this time, the L2 topology might go into L2ServiceNotReady or Sync Failed state without recovery.

Workaround   Wait for 30 to 45 minutes for CTM to recover the resync state. If the L2 topology has not recovered after 45 minutes, mark the NEs as Out of Service (in the Network Element Properties pane > Status tab > Operational State field) and click Save. Then, mark the NEs as In Service and click Save. This restarts the VLAN discovery process, which discovers the VLANs and their associated drops.


CSCei76154

Symptom    The multilayersubnetwork.idl file returns errors when it is compiled with a third-party IDL compiler.

Conditions   See Symptom.

Workaround   If you are using Java for OSS client development, use JacORB's IDL compiler to compile the file. Note that OSS clients will have to use JacORB and cannot use any other ORBs. There is no known workaround for OSS clients written in C++.


CSCej01043

Symptom    One L2 topology splits into multiple topologies.

Conditions   This problem occurs when you mark one or more NEs involved in an RPR as Out of Service. The corresponding L1 circuits related to the topology are deleted and the RPR goes into Incomplete state. If you wait for 10 minutes or more before marking the NEs as In Service, the circuits are rediscovered for a different RPR topology. This behavior is incorrect; the circuits should be merged onto the existing RPR.

Workaround   Mark all NEs related to the RPR as Out of Service (in the Network Element Properties pane > Status tab > Operational State field) and click Save. Then, mark the NEs as In Service and click Save.

Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCin84440

Symptom    The Diverse SRLG option is disabled in the Routing Preferences pane during RPR Layer 2 topology creation.

Conditions   See Symptom.

Workaround   If you want to use the Diverse SRLG option, use the Create Circuit wizard or CTC to create circuits that belong to the RPR. The circuits must be created so that POS port 0 on one card is connected to POS port 1 on the other card. When all RPR circuits are created, CTM will discover the Layer 2 topology. Then, enable Layer 2 services on the topology.


CSCsb35918

Symptom    If one or more L1 circuits related to an RPR are deleted, the L2 topology's resync status changes to In Progress and does not recover.

Conditions   See Symptom.

Workaround   Recreate the missing L1 circuits for the RPR; the topology changes to the correct resync status. Alternately, mark the NEs as Out of Service (in the Network Element Properties pane > Status tab > Operational State field) and click Save. Then, mark the NEs as In Service and click Save.


CSCsb38681

Symptom   The L2 Topology table launched for an NE shows all topologies in that subnetwork.

Conditions   See Symptom.

Workaround   None.


CSCsb57054

Symptom    An L2 topology goes into L2ServiceNotReady state during RPR creation and cannot recover. The Alarm Browser contains the warning alarm "Need to save running config."

Conditions   This problem applies to ML cards used in RPR creation.

Workaround   Try any of the following workarounds:

Reboot the ML cards on which the warning alarm occurs. Then, use the Enable L2 Service option to reapply the base card configuration.

Telnet into the cards and enter the wr mem command so that both the startup and running configurations are the same. Then, use the Enable L2 Service option to reapply the base card configuration.

Restart the topology creation by reloading the barebone configuration and rebooting the cards in the L2 topology.


CSCsb62453

Symptom    It is possible to modify bandwidth parameters on an ML card that is already part of another PTP topology.

Conditions   This problem occurs during PTP topology creation. Occasionally CTM does not disable a bandwidth entry for a topology that contains ML cards that are already in use by another PTP topology.

Workaround   None.


CSCsb66827

Symptom    Two RPRs are discovered when NEs are added to the CTM server for the first time.

Conditions   This problem occurs when NEs are added to the CTM server for the first time and there is a delay in the NE synchronization.

Workaround   Restart the NE service.


CSCsb66965

Symptom    L2 topology PTPs and RPRs are not discovered and displayed in the L2 Topology table.

Conditions   This problem was observed during regression testing of L2 topologies. When the problem occurs, L2 topologies are not visible in the L2 Topology table. The problem persists even after marking the NEs as Out of Service and In Service, or after reloading or resetting the configuration.

Workaround   Restart the NE service.


CSCsc39785

Symptom    The L2 service is stuck in a partially complete state in a GNE/ENE topology and the IOS Users table is missing the required entries for the ENEs.

Conditions   This problem occurs when the NEs are marked as Out Of Service and then In Service.

Workaround   Delete the NEs from CTM and then add them again. Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsc50897

Symptom    Topologies split or become incomplete after restarting the NE service or marking NEs as Out of Service and then In Service.

Conditions   This problem occurs when you restart the NE service or mark all NEs as Out of Service and then In Service.

Workaround   Continue restarting the NE service or marking all NEs as Out of Service and then In Service. Sometimes this workaround does not work if the server database contains stale entries in the L2 Topology table, which may not appear in the CTM client. In this case, do the following:


Step 1 Mark the NEs as Out of Service.

Step 2 Run the following SQL query to find and delete the stale entries:

SQL> select TOPOSTATUS, TOPOLOGY_NAME from l2topology_table;
TOPOSTATUS TOPOLOGY_NAME
--------------------------------------
2 RPR A1Y2
2 DEMO GOB NL 4

SQL> delete from l2topology_table;
2 rows deleted.
SQL> select TOPOSTATUS, TOPOLOGY_NAME from l2topology_table;
no rows selected
SQL> commit 2;
Commit complete

Step 3 Mark the NEs as In Service.

Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.



CSCsc57099

Symptom    Some L2 service drops are missing from the L2 Topology table.

Conditions   This problem occurs while creating an L2 service.

Workaround   Mark the NEs as Out of Service and then In Service. Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsc57101

Symptom    Topologies A and B are incomplete and their circuits are exchanged.

Conditions   See Symptom.

Workaround   Mark the NEs as Out of Service and then In Service. Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsc57914

Symptom    Cannot create an L2 topology with a name that was used before and then deleted.

Conditions   Unknown.

Workaround   Log into Oracle using the standard procedure and enter the following commands:

delete from L2topology_table where topology_name like '<SPECIFY THE TOPOLOGY NAME>'; 
commit;

Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsc57940

Symptom    An L2 topology changes to Incomplete state after NEs are marked as Out of Service and then In Service.

Conditions   See Symptom.

Workaround   Restart the NE service. Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsc65994

Symptom    Some L2 topologies are not discovered.

Conditions   This problem occurs under the following conditions:

1. Create multiple L2 topologies, each with 20 to 30 L2 drops.

2. Mark the NEs as Out of Service and then In Service.

3. Only one L2 topology is discovered, and it is discovered as Incomplete. The L1 circuits are discovered correctly.

Workaround   Continue marking NEs as Out of Service and then In Service. Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsd12649

Symptom    An RPR VCAT splits under certain conditions.

Conditions   See Symptom.

Workaround   Mark all NEs in the ring as Out of Service. Wait for 10 minutes and then mark them as In Service. Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsd31853

Symptom    RPR creation fails for a CTM user with Provisioner privileges.

Conditions   When you log into the CTM client as a Provisioner user, you cannot create an RPR topology.

Workaround   Log into the CTM client with SuperUser privileges. SuperUsers can create RPR topologies. Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsd54231

Symptom    Not all PoS ports are enabled after an add/remove card operation.

Conditions   This problem occurs because CTM cannot enable all of the PoS ports that were shut down during an add/remove card operation.

Workaround   Wait for the L2 topology to go into Sync Complete state. Then, use the Modify Ports dialog box or the NE Explorer to enable the PoS ports that were shut down during the add/remove card operation.


CSCsd56092

Symptom    Marking the NEs as Out of Service and then In Service shuts down the ML card POS ports. This affects traffic passing through the ML card. Traffic still goes through in wrap state, but does not pass through the newly added ML card.

Conditions   This problem occurs when you mark NEs as Out of Service and then In Service.

Workaround   After marking the NEs as In Service, open the Modify Ports dialog box on the L2 topology and enable the POS ports state.


CSCsd57810

Symptom    While trying to modify L2 topology bandwidth, the following error is returned:

EID-368: Error occurred while modifying L2 topology bandwidth. Could not modify bandwidth 
values.

Conditions   This problem occurs on ML cards if there are two match cos commands under class-map. CTM can only support one match cos command. The second match cos command is shown as "null" in the CTM GUI. When you try to modify L2 topology bandwidth, the error message is generated.

A sample problem configuration is shown as follows:

class-map match-any AVVID_VOICE_VIDEO
 match cos  1  2
 match cos  5

Workaround   From the CTM GUI, delete the last null value, make the necessary topology bandwidth modifications, and click Apply. The multiple match cos command problem should be corrected and you should not receive any error messages.


CSCsd57819

Symptom    The ML card traffic classification does not change into the newly applied QoS values.

Conditions   This problem occurs in most cases when changing the QoS values set for the L2 topology. Due to some caching logic issues, the ML card does not recognize the new QoS settings and continues behaving as though it has not been changed.

Workaround   Complete any of the following workarounds:

Reboot the card.

Reapply the changes on the card through CTM.

Install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

Domain Explorer


CSCeh52405

Symptom    After an LNE is changed to a GNE, it takes approximately 15 minutes for the DCC-connected NEs to become ENEs.

Conditions   When an NE is changed from an LNE to a GNE, the DCC-connected NEs should become ENEs. However, the change to ENEs takes approximately 15 minutes.

Workaround   None.


CSCeh52962

Symptom    In CTM, ENEs go into LOC state when there are no remaining GNEs in a DCC ring.

Conditions   This problem occurs when proxy is disabled on the last GNE in a DCC ring, or when the GNE is changed to an ENE. CTM requires that the DCC ring contain at least one GNE in order to maintain connectivity to ENEs in the ring.

Workaround   Change one of the NEs in the DCC ring to a GNE. Alternately, change the ENEs to GNEs, or disable proxy on them.


Note Since the NEs are in LOC state in CTM, the workaround must be performed through another management interface (such as CTC).



CSCei02136

Symptom    If you change proxy settings on an NE, the NE does not always come up.

Conditions   If you change the proxy setting for a GNE or ENE and make the node an LNE, the memory cache fails to update, resulting in an LOC on the GNE or ENE. This problem occurs intermittently.

Workaround   Enable proxy on the GNE or ENE; then, disable proxy again so that the node becomes an LNE. This action updates the cache.


CSCei41912

Symptom    When all the required ports are not enabled for a firewall between CTM and a GNE, the GNE fails to come up in CTM. Consequently, ENEs that are connected to this GNE also fail to come up.

Conditions   See Symptom.

Workaround   Enable the necessary ports on the firewall.


CSCei60546

Symptom    An NE with one TCC card goes into LOC state if the TCC card is swapped without a synchronization.

Conditions   If a TCC card on the NE is swapped with a card that has a different IP address, the NE fails to come up in CTM.

Workaround   None.


CSCei72696

Symptom    The operational state of an ONS 155xx NE remains permanently as In Service-Initializing.

Conditions   This problem occurs intermittently when you mark an ONS 155xx NE as In Service. If the issue is reproduced, it is reproduced systematically on the given NE. After changing the NE configuration, the issue might not recur.

Workaround   Install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCei76087

Symptom    After the CTM server is restarted, unmanaged NEs have a red check mark next to them in the Domain Explorer, indicating that their configuration synchronization failed.

Conditions   This problem occurs when a CTM server with unmanaged NEs is restarted. When the server comes back up, the Domain Explorer displays red check marks to indicate that the configuration synchronization failed for the unmanaged NEs.

Because these NEs are unmanaged, no actual configuration synchronization would ever occur. However, the config sync status for these NEs should always show success (a green check mark).

Workaround   None.


CSCei80883 (Related caveat ID: CSCei92304)

Symptom    CTM loses connectivity to all NEs managed by a specific CTC-based NE service. The logs show CORBA timeout errors when attempting to reconnect to the problematic NEs.

Conditions   This problem occurs during negative testing such as resetting the NE TCC or restarting the NE service in CTM.

Workaround   Restart the affected NE service. Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCin92802

Symptom    For CTC NEs in a GNE/ENE setup, if the NE is configured as an ENE and its shell access state is set to Secure, you cannot launch the CLI for ML or CE data cards on the node.

Conditions   This problem occurs when all of the following conditions are met:

The NE is an ONS 15310, ONS 15454 SONET, or ONS 15454 SDH that contains ML or CE cards

The NE's shell access mode is set to Secure

The NE is configured as an ENE (not as a GNE or LNE)

This problem affects only the CLI console launch from CTM; it does not affect L2 provisioning.

Workaround   To launch the CLI to change the Cisco IOS configuration of the data card on an ENE, set the ENE's shell access state to Non-Secure. Alternately, use the NE Explorer to upload the Cisco IOS configuration file from the card, edit the file, and download it to the card.


CSCsb58197

Symptom    The Domain Explorer > NE Authentication tab is empty for ONS 15540 ESP NEs. The Username, Password, and Confirm Password values are not displayed. The same tab is shown correctly for ONS 15540 ESPx NEs.

Conditions   See Symptom.

Workaround   To set the Username, Password, or Confirm Password values for the ONS 15540 ESP, choose Administration > ONS 155XX > NE Authentication.


CSCsc71029

Symptom    An ENE is not discovered correctly after it is moved from another location. CTM still discovers the ENE with the old IP address and the old GNE that it is no longer attached. All settings appear to be correct in CTC launched from Internet Explorer.

Conditions   This problem applies to ONS 15454 SDH NEs with the proxy/firewall feature enabled (GNE/ENE).

Workaround   Install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

NE Explorer


CSCed15994

Symptom    Setting the RIP metric to zero does not generate an error message.

Conditions   In the ONS 15327, ONS 15454 SONET, or ONS 15454 SDH NE Explorer > Network tab > RIP subtab, if you change the default RIP metric to 0, the value is not accepted. There is no error message to inform you that the change is not accepted.

Workaround   Zero is not a valid value for the RIP metric. Specify a different value.


CSCef65097

Symptom    The NE Explorer does not refresh the Secure Config Mode value after a mode change.

Conditions   This problem occurs under the following conditions:

1. Select an NE with a TCC2 card and insert a TCC2P card in the standby slot. Wait for the TCC2P card to synchronize with the active TCC2 card and become standby.

2. Remove the TCC2 card.

3. Select the NE and launch the NE Explorer. Click the Network tab > Secure Config Mode subtab.

4. Change to secure config mode. Provide the IP address and netmask. The TCC2P card reboots. After several minutes, CTM re-establishes connectivity to the NE and synchronizes the NE data.

5. Return to the NE Explorer window and verify the NE connectivity. The cursor in the NE Explorer window remains an hourglass icon, and the data does not refresh.

Workaround   Close and reopen the NE Explorer.


CSCeh45510

Symptom    Clicking the Apply button after modifying the SNMP UDP port does not save the modified value.

Conditions   If you modify the SNMP UDP port value and then click Apply, the change is not saved.

Workaround   Click any other cell in the table; then, click the Apply button.


CSCeh68113

Symptom    Cannot launch the CLI to a proxy-only, DCC-connected NE.

Conditions   This problem occurs when you select a proxy-only, DCC-connected NE, then load the barebone configuration on an ML card, reboot the card, verify that the card is active, and launch the NE Explorer for the DCC-connected NE. When you select the ML card and choose Configuration > Launch CLI, you receive the error message "Cannot launch a remote console to the selected NE." However, you can launch the CLI to a LAN-connected, proxy-only NE.

Workaround   Use CTC to launch the CLI to the NE.


CSCei18858 (Related caveat ID: CSCei18705)

Symptom    After entering an invalid value or changing a value in the NE Explorer > NE Defaults tab, the CTM client hangs for approximately 3 minutes.

Conditions   If you change a value or enter a value in the NE Explorer > NE Defaults tab that is outside the valid range, the CTM client hangs for approximately 3 minutes. CTM does not perform fixed field validation on NE defaults values, so there is nothing to prevent you from entering an invalid value. There is no error message displayed before the client recovers.

Workaround   None.


CSCei31637

Symptom    Cannot set the Encap CRC value to None for ONS 15600 SONET ASAP_4 cards.

Conditions   When the framing type is set to GFP-F, you cannot set the encapsulation cyclic redundancy check (CRC) value to None for POS or Ethernet interfaces on the ASAP_4 card. Selectable options are 16-bit and 32-bit, whereas the correct options are None and 32-bit.

Workaround   None.


CSCei35116

Symptom    For low-order VC-3 VCAT circuits on CE-100T-8 cards, the ONS 15454 SDH NE Explorer > J1 Path Trace tab shows the circuit type incorrectly as VC.

Conditions   See Symptom.

Workaround   If the J1 Path Trace tab > Circuit Type field shows VC, interpret it as VC LO. For high-order circuits, the circuit type is shown as VC4.


CSCei56091

Symptom    The current bandwidth usage is not shown for G1000-2 cards in ONS 15327 NEs.

Conditions   If you select a G1000-2 card in the ONS 15327 NE Explorer tree, the card slot properties pane > Identification tab shows blank values for the Current Bandwidth Usage field.

Workaround   None.


CSCei59456

Symptom    In the NE Explorer card slot properties pane for the MRC-12 card, the information in the first row disappears from the Pluggable Provisioning, Line, STS, VC-4, and Loopback tabs. The information in this row is replaced by the information for the row that was just modified, meaning there are two rows that contain the same information and information for one row is lost completely.

Conditions   This problem occurs when the Pluggable Ports table contains at least two rows and you edit one of them. After the row updates and the new information is visible, if you click Cancel, the information in the first row disappears.

Workaround   In the NE Explorer window, click the Refresh Data tool. A dialog box opens with the following prompt: "How would you like to synchronize this NE's configuration?" Choose From Server.


CSCei60347

Symptom    The DS3XM-12 NE Explorer > Customer Info tab does not show values for the transmux conversion ports, which are DS3XM-12 card ports used for VT-DS3 mapping.

Conditions   During circuit creation, if you check the VT-DS3 Mapping Conversion check box in the Routing Preferences pane, customer information data is not shown for the transmux conversion ports in the DS3XM-12 card slot NE Explorer.

Workaround   None. These ports are used internally for mapping only; customer and service IDs are not attached to these ports.


CSCei79415

Symptom    When you choose NE Explorer > Configuration > Export NE Configuration, no data is exported for the NE or the cards. The file where the configuration is exported lists only tab names.

Conditions   See Symptom.

Workaround   None.


CSCei87952

Symptom    While editing section trace parameters in the NE Explorer, it is possible to enter the expected string in automatic mode.

Conditions   See Symptom.

Workaround   Do not enter anything in the Expected String field while in section trace auto mode.


CSCei88152

Symptom    For the ONS 15454 SDH E3 card, VC-3 threshold names are shown incorrectly as CV-V-5579, BBE-V-5579, SES-V-5579, UAS-V-5579, and so on.

Conditions   This problem occurs when you create a VC-3 circuit on an E3 card. In the NE Explorer card slot properties pane, if you click the VC3 tab > VC3 15-Min and 1-Day Thresh subtabs, the threshold names are shown incorrectly.

Workaround   While reading the threshold names, ignore the digits 5579.


CSCei89233

Symptom    In the NE Explorer XTC card slot properties pane > DS-3 tab, the Customer Info subtab is blank.

Conditions   See Symptom.

Workaround   None.


CSCej00931

Symptom    If you try to change the port rate on an MRC-12 PPM and the operation fails, no error message or warning is returned.

Conditions   See Symptom.

Workaround   None.


CSCin62527

Symptom    The default RIP summary address is not created when activating RIP from CTM.

Conditions   If you launch the NE Explorer, click the Network tab > RIP subtab, check the RIP Active check box, and click Apply, no summary address is created.

Workaround   Manually create a default RIP address after activating RIP from CTM. Alternately, use CTC to activate RIP so that the default RIP address is created automatically.


CSCin62975

Symptom    No range address is created when enabling OSPF on a LAN from CTM.

Conditions   This condition always occurs.

Workaround   In CTM, manually provision the OSPF area range address for the respective range area IDs. In the NE Explorer, choose Network > OSPF Area Range; then, click the Create button. Alternately, enable OSPF from CTC so that the range address is created when OSPF is enabled.


CSCin81696

Symptom    When a 1:1 protection group is created for a DS3XM card on an ONS 15454 NE, the protection group is not visible immediately.

Conditions   This problem occurs when you launch the ONS 15454 NE Explorer and click the Protection tab > Protection Groups subtab. If you create a 1:1 protection group that involves a DS3XM card, there is a delay of several minutes before the new protection group is visible.

Workaround   Wait several minutes for the protection group to appear.


CSCin81701

Symptom    When a DS3XM-12 card is provisioned on an ONS 15454 NE, the card does not appear immediately in the NE Explorer window. The client window goes blank for several minutes before the card appears.

Conditions   This problem occurs when you launch the ONS 15454 NE Explorer and provision a DS3XM-12 card. The client window goes blank for several minutes; then, the window refreshes and the DS3XM-12 card is visible. This delay is due to the high number of interfaces (706) on the DS3XM-12 card.

Workaround   None.


CSCin92735

Symptom    In the ONS 15600 SDH NE Explorer > Security tab, the Users, Active Logins, and Policy subtabs are missing.

Conditions   See Symptom.

Workaround   Use CTC to access the Users, Active Logins, and Policy subtabs.


CSCsb44367 (Related caveat ID: CSCej00965)

Symptom    In the NE Explorer for an OC192 LR card > ALS tab, a manual laser restart fails and the laser shutdown status is not displayed.

Conditions   See Symptom.

Workaround   Use CTC to manually restart a laser and to view the laser shutdown status.


CSCsb51102

Symptom    In the ONS 15454 SDH NE Explorer > DCC/GCC/OSC tab > RS-DCC subtab, OC-n is shown instead of STM-n.

Conditions   See Symptom.

Workaround   None.


CSCsb55030

Symptom    Cannot edit OSI and IP parameters such as ISH, ESH, and IIH.

Conditions   If you launch the node-level NE Explorer and click the DCC > Subnets subtab, you cannot edit the OSI and IP parameters. Changes to the parameters made through CTC are not reflected in CTM.

Workaround   None.


CSCsc01865

Symptom    After changing the IP address from the NE Explorer and rebooting the NE, the IP address changes in CTC, but the CTM Domain Explorer and database still show the old IP information. The NE undergoes a loss of connectivity, and marking the NE as Out of Service and then In Service does not help.

Conditions   See Symptom.

Workaround   After verifying that the NE IP address has changed, mark the NE as Out of Service. Change the IP address in the Domain Explorer > Address tab. Make sure the CTM NE IP address matches the NE's actual IP address. Mark the NE as In Service. CTM synchronizes with the new IP address.

Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsc57167

Symptom    The Change Card operation fails for the ONS 15454 SONET and ONS 15454 SDH.

Conditions   This problem occurs under the following conditions:

1. Add ONS 15454 SONET or SDH R5.0.2 NEs to the CTM server running the CTM R6.0.0.405.1 patch.

2. Open the NE Explorer and provision optical cards.

3. Right-click a card and choose Change Card. The operation fails in CTM but succeeds in CTC.

Workaround   Use CTC for the Change Card operation. Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsc57947

Symptom    After marking NEs as Out of Service and then In Service, the Customer ID and Service ID values are lost.

Conditions   See Symptom.

Workaround   Unknown.


CSCsd13877 (Related caveat IDs: CSCei67988, CSCsd36732)

Symptom    Cannot set OPR for Optics or Physical thresholds on MRC cards.

Conditions   See Symptom.

Workaround   Install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsh13402

Symptom    CTM and CTC behave differently when setting the Trace mode for MRC_12 cards.

Conditions   This problem occurs under the following conditions:

1. Open the NE Explorer card slot properties pane for an MRC_12 card.

2. In the Pluggable Provisioning tab, create two PPMs. Create two pluggable ports with OC-12 and OC-3 rates.

3. In the Section Trace tab, observe that the Trace mode is set to Off for the two ports.

4. Click Modify. Set the Trace mode to Manual and check the Disable AIS/RDI on TIM-S check box. Click OK; then, click Apply. The change is made successfully in CTM and CTC receives an update.

5. Click the Modify button again and reset the Trace mode to the previous value, Off.

6. Launch CTC and open the MRC_12 card view. Go to Provisioning > Section Trace.

7. Change the Received Trace mode to Manual and check the Disable AIS/RDI on TIM-S check box. Click Apply.

8. You receive the error message "Manual mode for this equipment does not support an expected string consisting of null characters. Please change the expected string or the path trace mode."

CTC and CTM should set the Trace mode the same way.

Workaround   None.


CSCsh13501

Symptom    Cannot set the Admin SSM value for MRC_12 cards.

Conditions   This problem occurs in the NE Explorer card slot properties pane for the MRC_12 card. In the Line tab, if the Admin State value is set to In Service and the Enable Sync Message check box is unchecked, when you select an Admin SSM value that is not present in CTC for the Admin SSM field and click Apply, you receive the error message "The change was not saved successfully. Data will be reset to the previous values." This problem applies to the ONS 15454 SONET R6.0.

Workaround   None.


CSCsh13568

Symptom    It is possible to change the OC-n port type from SONET to SDH when Send<FF>DoNotUse is checked.

Conditions   In the NE Explorer card slot properties pane for an OC-n card, if you go to the Line tab > Line Config subtab and check Send<FF>DoNotUse, you can change the port type from SONET to SDH. Because SDH is not supported for OC-n cards, CTM should not allow you to change the port type to SDH.

Workaround   None.


CSCsh16961

Symptom    Cannot change the Flow Control Low and Flow Control High fields for a custom water mark value for G1000 cards.

Conditions   When the water marks for all ports are set to Default or Low Latency in the NE Explorer, and then you change one of the water marks to Custom in CTC, you cannot edit the flow control values in the NE Explorer.

Workaround   Change the water mark of the port from Custom to any other value. Then, change the water mark value back to Custom. You can now edit the flow control values.


CSCsh17066

Symptom    Cannot change the cost value for static routes in CTM.

Symptom    In the ONS 15454 NE Explorer > Network tab > Static Routes subtab, if you try to modify the cost value, CTM does not allow the change and constantly returns the message "Do you want to apply the change?" CTC allows you to edit the cost value for static routes.

Workaround   None.


CSCsh18463

Symptom    CTM allows you to change the facility type, but CTC does not.

Conditions   In the NE Explorer > Timing tab > General subtab, if you change the framing mode to ESF, the Facility Type drop-down list becomes enabled. The same drop-down list is disabled in CTC, and you cannot change the facility type.

Workaround   Click the Cancel button to synchronize the CTM client with CTC.


CSCsh18688

Symptom    Cannot set the AIS threshold in the NE Explorer > Timing tab > General subtab.

Conditions   In the NE Explorer > Timing tab > General subtab, if you change the Timing Mode value to External and change the In Facility Type value to 2 MHz, the BITS OUT Facilities > AIS Thresh field becomes disabled. The same field is enabled in CTC, and you can change it.

Workaround   None.


CSCsh18766

Symptom    Cannot set the MS-SPRing Ext. Byte value on STM-16 line cards.

Conditions   In the STM-16 card NE Explorer > Line tab, if you try to change the MS-SPRing Ext. Byte value from K3 to Z2, you receive the error message "The change was not saved successfully. Data will be reset to the previous values." This problem applies to ONS 15454 SDH NEs.

Workaround   None.


CSCsh18841

Symptom    CTM shows far-end electrical path thresholds for E1-42 cards.

Conditions   In the E1-42 card NE Explorer > Line tab > Elect Path Thresh subtabs, CTM shows far-end parameters for all ports, and you can change the parameters. Far-end parameters should not be shown for E1-42 cards.

Workaround   Ignore the invalid far-end parameters shown for E1-42 cards.


CSCuk56183

Symptom    In the node-level NE Explorer > Network tab > SNMP subtab, the Use Generic MIB check box is missing.

Conditions   This problem applies to all ONS 15xxx NEs that support the CTM NE Explorer.

Workaround   Use CTC to set the Use Generic MIB option.

Performance Monitoring


CSCeh64937

Symptom    A query for ONS 15310 STS path PM data for a specific port type shows all port types in the results.

Conditions   The physical location filter returns extra rows for real-time PM data.

Workaround   None.


CSCei10567

Symptom    When the PM service is restarted, the error message "Cannot collect PM on <NE_name>" is logged in the error log during the first PM collection interval.

Conditions   In a GNE-ENE scenario, when the PM service is restarted, the error message "Cannot collect PM on <NE_name>" is logged in the error log. This problem occurs intermittently when the PM collection fails for the first interval.

Workaround   Before restarting the PM service, enable robust PM data collection for the NEs in a GNE-ENE setup. When the first collection interval is successfully retrieved after the PM service restarts, you can disable robust PM data collection if it is not required.


CSCei61934

Symptom    Cannot collect valid real-time PM data for ML1000-2 cards on release 4.6.x NEs.

Conditions   When you launch a real-time PM table for an ML1000-2 card on a release 4.6.x NE, incorrect PM values are displayed.

Workaround   None.


CSCei81177

Symptom    Cannot collect high-order path real-time PM data at the near or far end for CTX, DS-1, DS1_E1_56, DS3I, and XTC cards.

Conditions   This problem occurs when the first low-order circuit created on these cards is not on port n, where:

n is 1 for CTX, DS-1, and XTC cards

n is 1 or 29 for DS1_E1_56 cards

n is 1... 4... 7... 10 for DS3I cards

Workaround   Verify that the first circuit created is on port n as defined in the Conditions.


CSCei81186

Symptom    The VC3 number is shown incorrectly in the Interface Type column of the Low Order VC3 PM table.

Conditions   This problem occurs when you create a low-order VC4 tunnel circuit with VC3 port grouping using port group 3. When you launch the near- or far-end Low Order VC3 PM table, the interface type is shown as VC3#3 at the VC3 level for all three ports instead of as VC3#3/1, VC3#3/2, and VC3#3/3.

Workaround   To view the interface type, launch CTC to the NE.


CSCei81990

Symptom    Some real-time PM tables for MRC-12 cards show the interface name as FAC instead of OC-n or STM-n.

Conditions   When you launch the following real-time PM tables for an MRC-12 card, the interface name is shown as FAC instead of OC-n for SONET and STM-n for SDH.

Multiplex Section PM table

Regenerator Section PM table

SONET Section PM table

SONET Line PM table

Workaround   None.


CSCei87403

Symptom    Data for unsupported DS-1 far-end PM parameters is displayed inconsistently.

Conditions   The unsupported parameters UASFE-NP, ESR-P, and SESR-P are shown as blank. The parameter FC-P is shown incorrectly as supported, with a value of 0. The data should be shown as N/A for all of these parameters.

Workaround   None.


CSCei88153

Symptom    The real-time Physical PM table for ONS 15310 NEs shows data for EC-1 ports.

Conditions   If you launch the real-time Physical PM table for an ONS 15310 that has EC-1 ports, EC-1 data is shown. EC-1 data should not be shown in the Physical PM table, because the EC-1 is an electrical port.

Workaround   None.


CSCei88161

Symptom    The DS1 PM table for DS3XM-12 cards contains CV-L, ES-L, SES-L, and LOSS-L parameters.

Conditions   When you launch the 15-minute or 1-day near-end DS1 PM table for DS3XM-12 cards, the extra PM parameters CV-L, ES-L, SES-L, and LOSS-L are shown.

Workaround   Ignore the extra parameters CV-L, ES-L, SES-L, and LOSS-L for DS-1 interfaces on DS3XM-12 cards.


CSCin85192

Symptom    When you click OK in the Graph Parameters Selection dialog box, the selected parameters are not graphed correctly.

Conditions   This problem occurs occasionally under the following conditions:

1. Enable PM data collection for an ONS 15530 NE.

2. Launch the Line PM table for this NE and click the Graph Configure Parameter button.

3. In the Graph Parameters Selection dialog box, choose three parameters; then, click OK.

The graph shows only one parameter; two parameters are missing.

Workaround   Add the same parameters to the second graph, where they will be graphed correctly.


CSCin93966

Symptom    After a normalization operation on a PM graph, the maximum value of the Y axis is not displayed.

Conditions   This problem occurs when multiple graphs are displayed in the PM Plot tab. If a single graph is displayed, the maximum value of the Y axis is shown correctly after a normalization operation. This problem does not occur after a restore operation.

Workaround   To read the maximum value of the Y axis after a normalization operation, place your mouse pointer over the Y axis value. The tooltip shows the maximum value.


CSCsb31623

Symptom    When you launch the DS-1 PM table for an ONS 15310 NE, the FC-P (Tx) parameter is missing.

Conditions   See Symptom.

Workaround   None.


CSCsb43019

Symptom    CTM does not report PM values at time 00:00 for an ONS 1580x card.

Conditions   This problem occurs when the connection to the NE is lost, the offline time period includes 00:00, and PM retrieval is enabled for more than one card.

Workaround   Retrieve PM values for one card only.


CSCsb45250

Symptom    Cannot collect valid real-time Storage Area Network (SAN) PM data for NEs earlier than release 5.0.

Conditions   When you launch the real-time SAN PM table for an NE release earlier than R5.0, incorrect PM values are displayed.

Workaround   None.


CSCsb48382

Symptom    The real-time CoS PM table shows all values as Not Available.

Conditions   This problem occurs only when the NE contains two or more preprovisioned cards, or when the NE contains a preprovisioned card in addition to physically present cards. When the NE does not contain preprovisioned cards, this problem does not occur.

Workaround   Launch the real-time CoS PM table on a specific slot or port instead of on all slots or ports.


CSCsb50114 (Related caveat ID: CSCei60539)

Symptom    When the near-end DS1 PM table is launched for a DS1_E1_56 or DS3XM-12 card, the PM parameters ESNE-NP, SESNE-NP, and UASNE-NP are not displayed.

Conditions   CTM does not support the parameters ESNE-NP, SESNE-NP, and UASNE-NP; therefore, these parameters are not displayed in the DS1 PM table.

Workaround   None.


CSCsb59627

Symptom    During the launch of a real-time PM table for an ONS 15600 SONET or ONS 15600 SDH NE, modules that are not actually present in the selected slots are shown as selectable options.

Conditions   See Symptom.

Workaround   None.


CSCsb64843

Symptom    Cannot collect real-time PM data for GFP statistics on ONS 15454 SONET DM_2.5G and DMP_2.5G cards.

Conditions   See Symptom.

Workaround   Use CTC to collect real-time PM data for GFP statistics on DM_2.5G and DMP_2.5G cards.


CSCsb67092

Symptom    If you launch the real-time 8B10B PM table for all ports, the Invalid Ordered Sets counter is missing on 2.5G_DM and 2.5G_DMP cards.

Conditions   This problem applies to ONS 15454 SONET and ONS 15454 SDH NEs with 2.5G_DM or 2.5G_DMP cards.

Workaround   In the PM Query by Category or PM Query by NE Model wizards, specify the exact port number; do not choose All as the port.


CSCsb68344

Symptom    If you choose Performance > PM Query by Category and launch the 1-day Ethernet PM table for an ONS 15454 SONET or ONS 15454 SDH with Ethernet cards, CTM displays the 15-minute Ethernet PM table.

Conditions   CTM displays the 15-minute Ethernet PM table instead of the 1-day table when retrieving PM data for Ethernet, POS, CoS, and GFP categories for the following ONS 15454 SONET and ONS 15454 SDH cards: DWDM (2.5G_DM, 2.5G_DMP, TXP_MR_2.5G, TXPP_MR_2.5G, TXP_MR_10G, TXP_MR_10G), Ethernet, G1000_4, ML, CE-100T-8, and ASAP.

Workaround   Choose Performance > PM Query by NE Model to launch the 1-day Ethernet PM table.


CSCsb69664

Symptom    After creating a DCC with OSI support, the corresponding OSI subnet is shown incorrectly as Port 0 or is empty.

Conditions   This problem occurs after DCC creation on a SONET or SDH port.

Workaround   Close and reopen the NE Explorer window.


CSCsc91984 (Related caveat IDs: CSCsb92174, CSCsd29273)

Symptom    PM data collection fails and the Alarm Browser reports Lost 15-minute/1-day PM alarms. The Error Log contains "HTTP Server too busy" or "HTTP Error: 401" messages for the NE.

Conditions   This problem occurs when the NE has been running continuously without a reboot for longer than 414 days. To confirm this problem, open a Telnet session to the NE and enter the tickGet command:

-> tickGet
value = -332642796 = 0xec2c4614 ...

If the first value in the tickGet command output is negative, the NE has exceeded the 414 day threshold and CTM cannot collect PM data from the NE.

Workaround   Reboot the TCC card on the NE in order to reset the tick counter. Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsc19490

Symptom    CTM shows invalid or incorrect values for some 15-minute performance data parameters for ML/Ethernet cards.

Conditions   This problem applies only to NE release 4.1.4.

Workaround   Use CTC to view the performance statistics. Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCse17022

Symptom    PM collection fails for ONS 1580x NEs.

Conditions   See Symptom.

Workaround   Install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsh46229

Symptom    PM data collection takes longer than 15 minutes, resulting in high CPU usage.

Conditions   If the CTM server contains more than 2500 NEs, and if PM data collection is enabled on all of the NEs, it takes longer than 15 minutes to collect PM data. This problem occurs because of a database call to the TCA table, which usually contains a large number of rows. The database call results in high CPU usage, and the PM data collection does not complete in 15 minutes.

Workaround   Install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCuk55231

Symptom    TCAs are shown one hour late in PM tables when the NE switches automatically from daylight saving time to standard time.

Conditions   When the NE switches automatically from daylight saving time to standard time, CTC does not update correctly, causing a one-hour delay between CTC and CTM. Accordingly, TCAs are shown in PM tables one hour after they were first visible in the Alarm Log.

Workaround   None.


CSCuk55603

Symptom    For nodes equipped with PPM-provisioned transponder and muxponder cards, the reported Average Transmit Power value is incorrect.

Conditions   If you open the real-time Physical PM table for a particular slot with "All" selected as the port, the Average Transmit Power value is 0.0 dBm. The correct value is -40 dBm, as reported in CTC. This problem applies to R4.7 and R5.0 NEs equipped with PPM-provisioned MXP_2.5G_10E, DMP_2.5G, or TXP_MR_10E cards.

Workaround   Open the real-time Physical PM table for a particular slot and port. Do not select "All" as the port; rather, specify a particular port.

Network Map


CSCsb52823

Symptom    Cannot configure default layouts in the Network Map as expected.

Conditions   This problem applies to a ring that contains 10 or more NEs.

Workaround   Configure the view manually.

Control Panel


CSCeg41857

Symptom    Cannot restart the NE service after stopping it from a service instance node.

Conditions   If you stop the NE service from a service instance node in the Control Panel, you cannot restart the top-level NE service.

Workaround   Start the NE service from the top-level NE service node. This is the parent node for all the service instance nodes.


CSCsb65792

Symptom    When you stop an NE service in the Control Panel, there is no confirmation dialog box to prompt you before stopping the service immediately.

Conditions   This problem occurs in the Control Panel when you select a running NE service (as indicated by a green arrow) and stop it. The service stops immediately, and the icon changes to a red arrow. There is no confirmation dialog box to confirm whether you really want to stop the service.

Workaround   None.


CSCsc47089

Symptom    Stopping the CTMTL1FWDService process from the Control Panel does not stop it on the server.

Conditions   See Symptom.

Workaround   Do not stop and restart the CTM GateWay/TL1 service from the Control Panel. Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsd82603

Symptom    In the Control Panel > Security Properties pane > CTM Security tab > Login Preferences area, the Max Retries value does not work correctly.

Conditions   When the CTM client is locked and the Max Retries value is set to 0 (zero) in the Control Panel, you should be allowed a login attempt. Instead, even if you enter the correct username and password to log in, the following error message is returned:

Maximum number of unlock attempts exceeded. Application will be shut down.

Workaround   Exit the CTM client; then, restart the client.


CSCsh06817

Symptom    The "Maximum login attempts exceeded" alarm is not cleared after unchecking the Infinite check box in the Control Panel > Security Properties pane > CTM Security tab > Login Preferences area.

Conditions   This problem occurs in the Control Panel > Security Properties pane > CTM Security tab > Login Preferences area. If the Max Retries field is set to 10 and you check the Infinite check box and click Save, then log in as an unknown user, you receive the following error message after 10 login attempts: "EID-129: The current user account has been locked. Please try again later." If you then log in as a known user, the Alarm Browser reports a "Maximum login attempts exceeded" alarm. If you then uncheck the Infinite check box in the Control Panel > Login Preferences area, the alarm is not cleared from the Alarm Browser. The expected behavior is that the "Maximum login attempts exceeded" alarm is cleared for the unknown user after unchecking the Infinite check box.

Workaround   Install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsh45398

Symptom    The TCA_EVENT_TABLE is not pruned and grows to millions of rows. The huge number of rows causes high CPU usage and performance degradation.

Conditions   See Symptom.

Workaround   Delete rows from the TCA_EVENT_TABLE on a regular basis because the table grows at a rate of hundreds of rows per second. Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.

Miscellaneous


CSCec49550

Symptom    The dashboard comes to the front when the Solaris desktop is locked.

Conditions   Start the CTM client and keep the dashboard open, then wait for Solaris to lock due to inactivity. Even when the desktop is locked, the dashboard comes to the top of the locked Common Desktop Environment (CDE).

Workaround   From the CDE window Style Manager, uncheck Allow primary windows on top.


CSCeg57848

Symptom    The Equipment Inventory table shows TCC2P as TCC2.

Conditions   If you open the Equipment Inventory table for an ONS 15454 SDH NE that contains TCC2P modules, the Actual Equipment Type field shows "TCC2." The field should distinguish between TCC2 and TCC2P modules.

Workaround   None.


CSCin94007

Symptom    CTM shows a blank password.

Conditions   An unset password is shown as an empty password field, which therefore reveals the actual password.

Workaround   Change the password of all NEs that have a blank password.


CSCsb29625

Symptom    When a new card is provisioned on a Filler card on an ONS 15600 SDH NE, the actual equipment type is blank and a Mismatch of Equipment (MEA) alarm is raised.

Conditions   When a new card is provisioned on a Filler card on an ONS 15600 SDH NE, the actual equipment type is blank in the Equipment Inventory table. The actual equipment type should report "Filler Card." Also, an MEA alarm is raised on the card. This problem applies only to ONS 15600 SDH NEs.

Workaround   None.


CSCsb57443

Symptom    ONS 1580x TL1 user passwords are logged in clear on the CTM server.

Conditions   This problem occurs when the ONS 1580x NE service log level is set to Debug or Trace.

Workaround   None.


CSCsb69510

Symptom    The CTM client hangs while opening the Network Map and NE Explorer windows.

Conditions   When you open the Network Map and NE Explorer (and other windows) in quick sequence, a Java problem with managing animated icons could occur, causing the CTM client GUI to freeze.

Workaround   Close and reopen the CTM client.


CSCsb73080

Symptom    Using the Statistics Report tool for MGX devices, the Raw Data Report shows the wrong calendar date. For example, the Raw Data Report shows August 25, 2005 as a Friday instead of a Thursday.

Conditions   See Symptom.

Workaround   None.


CSCsb87835

Symptom    The Alarm Browser and Alarm Log do not display DBOSYNC alarms from ONS 15600 R1.13 NEs.

Conditions   This problem occurs when an ONS 15600 R1.13 NE sends a DBOSYNC alarm.

Workaround   To prevent CTM from discarding these alarms, use an SQL tool (such as SQL*Plus) to run the following SQL commands against the CTM database:

INSERT INTO ALARM_EVENT_TYPE_ENUM_TABLE VALUES (17214, `Standby Database Out of Sync', 
`DBOSYNC', `UNIDENTIFIED', 1);
commit;

Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsb93921

Symptom    Out of Service/In Service operations and scheduled configuration resynchronizations on an NE do not synchronize the inventory table for the NE.

Conditions   See Symptom.

Workaround   Install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch. Alternately, complete the following steps to force CTM to resynchronize the inventory information with the NE:


Step 1 In CTM, mark the NE as Out of Service.

Step 2 Launch CTC on the NE.

Step 3 Using CTC, change the inventory of the NE. For example, preprovision a card.


Note This will not work if there are no free slots on the NE.


Step 4 In CTM, mark the NE as In Service.



CSCsc20505

Symptom    Client login takes a long time.

Conditions   Unknown.

Workaround   Install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsc22000

Symptom    Need to enhance CTM debug tools to show NE information from the NEService cache.

Conditions   See Symptom.

Workaround   Install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsc91982

Symptom    CTM Solaris hangs when doing regular operations in the CTM GUI.

Conditions   This problem is possibly related to client-side memory or active processes.

Workaround   Close the CTM client and log in again.


CSCsd05320

Symptom    It is possible to retrieve the NE backup memory from CTM and save it to the CTM client machine. However, CTM reports the retrieval and saving of the memory as successful even when the file saving to the client machine failed.

Conditions   This problem occurs under the following conditions:

1. Select an NE in the Domain Explorer and choose Administration > Memory Backup Upload.

2. In the Backup File dialog box, choose Select All.

3. In the Upload Location field, change the drive letter to a nonexistent drive.

4. Click Upload.

Workaround   Install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsd70181

Symptom    The Error Log shows a major error with the following message:

Finding NE IP Add in NE Info Table: VALUEGNECONNECTED

Conditions   This error occurs when an ENE gets disconnected and goes into Initializing state or when an ENE is marked as In Service. When an ENE goes into Initializing state, it checks whether its GNE has completed the initialization process. During this time, it displays the connectivity state of the GNE as a major error in the Error Log.

Workaround   Install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCse35917

Symptom    After upgrading an NE release from 5.0.x to 6.0, CTM does not clean up the original port connection to the NE.

Conditions   CTM uses the SSLIOP listener port to communicate with release 6.0 NEs and the IIOP listener port to communicate with release 5.0.x NEs. When you change an NE release from 5.0.x to 6.0 or visa versa, CTM does not destroy the original connection to that NE.

Workaround   After changing an NE version, restart the CTM NE service. Alternately, install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsg04592

Symptom    The CTM client exits if you enter the wrong login password in the CTM Locked dialog box.

Conditions   When the Control Panel > Security Properties pane > Login Preferences area > Max Retries field is set to 0, you should be able to retry entering the login password in the CTM Locked dialog box an unlimited number of times. Instead, the CTM client exits after the first incorrect login.

Workaround   Install the CTM R6.0.0.414.2 patch. See Installing the CTM R6.0.0.414.2 Patch.


CSCsh16989

Symptom