Table Of Contents
Using BBSD
Launching and Configuring BBSD
Setup Menu
User Security Menu
Add User
Update User
Delete User
View User Permissions
Servers Menu
Add Server
Update Server
Delete Server
View Server List
Schedule Server
Export Server List
Import Server List
Groups Menu
Add Group
Update Group
Delete Group
View Group List
Operations Menu
Maintenance Menu
Send Patch
Push Walled Garden List
Restore Menu
Restore Data
Restore Port Map
Restore "ekgnkm" Directory
Reports
BBSM Server Status
Backup Sets
Patch History
BBSD Events
Usage Reports Menu
MHU Usage Report
MDU/MTU Usage Report
List of Servers Report
Web Content Menu
Web Content Push Menu
Web Content Pull
Web Content History Menu
Using BBSD
The Cisco Building Broadband Service Director (BBSD) is an optional, standalone feature module included with the BBSM software package. The BBSD software enables a central system in the data center to manage remote BBSM systems. The primary functions include backing up key BBSM system data, performing centralized reporting across a group of BBSM servers, and pushing BBSM web content pages (ASP files called BBSM page sets) across a group of BBSM servers in the field. BBSD stores BBSM server configuration data, which enables you to restore a BBSM server and provides an interface for sending minor software patches to BBSM servers.
BBSD does not come pre-installed and cannot be installed on the same server as BBSM. To maintain database compatibility between BBSM and BBSD, you must install BBSD on the BBSD server when BBSM 5.2 is installed on the BBSM server. For additional information, refer to the Cisco BBSM and BBSD Installation Guide. BBSD is compatible with BBSM 5.2, as well as any version of BBSM 5.1.
Note 
If you are installing the BBSM software on your own server, make sure that the BBSM external NIC is connected and active before the final reboot of the BBSM installation. If the BBSM external NIC is not active, MSDE does not listen on that interface, and BBSD will be unable to connect to the BBSM server. To resolve this problem, restart MSSQLSERVER service while the external NIC is connected.
The BBSD package comes with MSDE as the default database, which is adequate for evaluation purposes but is not intended for production BBSD environments. We recommend that you upgrade the BBSD system to use the full Microsoft SQL Server software before placing the system into a production mode.
Caution For BBSM servers that are customer-installed, the user is prompted for a BBSD username and password. BBSM creates a Windows user account using this username and password. This login is required for BBSD to access the BBSM server. BBSD stores a username and password for each BBSM server. For the BBSD to connect to each BBSM server, the stored username and password must match the Windows BBSD login on the BBSM server.
Launching and Configuring BBSD
To launch BBSD, double-click the BBSD desktop icon, or choose Start > Programs > BBSD. The BBSD home page appears. (See Figure B-1.)
Figure B-1 BBSD Home Page
BBSD offers four main menus:
•Setup
•Operations
•Usage Reports
•Web Content
This appendix explains each of these menus and the various BBSD features. Examples of output such as group lists, server lists, maintenance scheduling, and user security information are included. Clicking any of the four menu items reveals submenus on the purple bar below the menu bar. Clicking a submenu opens the gray navigational bar to the left.
Setup Menu
Use this menu to add, update, delete, or view information pertaining to your servers, groups, or user security systems. Figure B-2 shows the introductory page for the Setup menu.
Figure B-2 Setup Menu
The Setup menu consists of three submenus:
•User Security
•Servers
•Groups
User Security Menu
Use the User Security menu to add, update, delete, or view information for each user. During the BBSD installation, the application creates a BBSD administrator account, BBSDAdmin, which has access to all BBSD web pages. The BBSD administrator can create user accounts and assign permissions for each user. BBSD does not permit anonymous logins. Figure B-3 shows the introductory page for the User Security menu.
Figure B-3 User Security Menu
Add User
Choose this option to add a new username and password to the BBSD Windows user group. A new user account does not have any permissions. Therefore, after you create a new user account, you must assign at least one of four permissions to the account. Each user group can access specific BBSD web pages and usage reports.
Usernames and passwords have certain characteristics and requirements, which are described in more detail in Tables B-1 and B-2.
Table B-1 Username Requirements
Characteristic
|
Requirement
|
Minimum length
|
1 character
|
Maximum length
|
20 characters
|
Case sensitive
|
No
|
Spaces allowed
|
Yes
|
Special characters
|
Yes
|
Character restrictions
|
Yes
|
The following special characters are not allowed in a username:
\ / [ ] : | < > + = ; , ? *
Note BBSD uses integrated Windows security. Therefore, the selected username must not already exist as a Windows user account.
Table B-2 Password Requirements
Characteristic
|
Requirement
|
Minimum length
|
Set by system policy
|
Maximum length
|
127 characters (14 for Windows 95 and 98 users)
|
Case sensitive
|
Yes
|
Spaces allowed
|
Yes
|
Special characters
|
Yes
|
Character restrictions
|
No
|
Follow this procedure to add a new user.
Step 1 Choose Setup > User Security > Add User. The Add User window appears. (See Figure B-4.)
Figure B-4 Add User
Step 2 Enter the new username and passwords, based on the information shown in Table B-3.
Table B-3 Add User Options
Field
|
Description
|
User Name
|
Enter your new username.
|
Password
|
Enter your new password.
|
Retype Password
|
Renter your new password.
|
Buttons
|
Save
|
Saves the changes made to this web page.
|
Step 3 Click Save. The Add User confirmation window appears. (See Figure B-5.)
Figure B-5 Add User - Confirmation
Step 4 To assign user permissions, click the Click Here button. The Update User permissions window appears. (See Figure B-6.)
Figure B-6 Update User - Permissions
Step 5 Select the desired user permissions, based on the information shown in Table B-4.
Table B-4 Update User - Permissions Window Options
Field
|
Description
|
User Name
|
New Password
|
If you want to change the password, enter the new one.
Note Changing the password is optional.
|
Retype Password
|
Retype your new password.
|
User Permissions
|
BBSD Administrators
|
Check to access all BBSD web pages.
|
BBSD Operators
|
Check to access all Usage Reports, Setup, Operations, and Web Content web pages.
|
BBSD Users
|
Check to access Usage Reports only.
|
BBSD Web Content
|
Check to access Web Content and Usage Reports.
|
Buttons
|
Update
|
Saves the changes made to this web page.
|
Step 6 Click Update. The Update User confirmation window appears. (See Figure B-7.)
Figure B-7 Update User - Confirmation
Update User
Follow this procedure to change the password or permissions associated with an existing user.
Step 1 Choose Setup > User Security > Update User. The Update User window appears. (See Figure B-8.)
Figure B-8 Update User Window
Step 2 Enter your username in the User Name field.
Note This name can be any existing Windows user account.
Step 3 Click Update. The Update User permissions window appears. (See Figure B-6.)
Step 4 If desired, change your existing password and/or permissions, based on the information shown in Table B-4.
Step 5 Click Update. The Update User confirmation window appears. (See Figure B-7.)
Delete User
Choose this option to delete a username from the BBSD program. To change an existing username, you must first delete it and then add a new one using the Add User menu. Follow this procedure to delete an existing user.
Step 1 Choose Setup > User Security > Delete User. The Delete User window appears. (See Figure B-9.)
Figure B-9 Delete User
Step 2 Choose your username from the User Name drop-down menu.
Step 3 Click Delete. The Delete User warning window appears verifying that you want to delete the user. (See Figure B-10.)
Figure B-10 Delete User - Warning
Step 4 Verify that you want to delete this user, and click Delete. The Delete User confirmation window appears. (See Figure B-11.)
Figure B-11 Delete User - Confirmation
View User Permissions
Choose this option to view permissions associated with a particular username. Follow this procedure to view user permissions.
Step 1 Choose Setup > User Security > View User Permissions. The View User Permissions window appears. (See Figure B-12.)
Figure B-12 View User Permissions
Step 2 In the User Name field, type the username.
Step 3 Click View User Permissions. The View User Permissions window appears. (See Figure B-13.)
Figure B-13 View User Permissions
Note In this example, the user, Jane, belongs to three user groups: BBSD Administrators, BBSD Operators, and BBSD Web Content.
Servers Menu
BBSD uses setup information for each BBSM server to connect to the server, backup and restore data, run queries, and generate reports. You can use the Servers menu to add, update, delete, or view server setup information.
The Servers menu allows server information to be imported from and exported to external files and permits maintenance interval scheduling for a server or group. The Maintenance Interval is the number of hours between times that BBSD backs up data from the BBSM servers. Figure B-14 shows the introductory page for the Servers menu.
Figure B-14 Servers Menu
Add Server
Follow this procedure to add a new server to BBSD.
Step 1 Choose Setup > Servers > Add Server. The Add Server window appears. (See Figure B-15.)
Figure B-15 Add Server
Step 2 Enter the new BBSM server information, based on the information shown in Table B-5. An asterisk (*) indicates required data.
Table B-5 Add Server Options
Field
|
Description
|
* Server Name
|
Enter the name of your BBSM server.
|
* IP Address
|
Enter the IP address of the BBSM server.
|
* User Name
|
Enter the name of the BBSM user account that was created during the BBSM server installation. This value must match for BBSD to connect successfully.
|
* Password
|
Enter the password that was assigned to the BBSD user account during the BBSM server installation.
|
* Property Type
|
From the drop down menu, select the specific type of property. The three property types are multi-hospitality unit (MHU), multi-dwelling unit (MDU), and multi-tenant unit (MTU).
|
* Group
|
From the drop down menu, select the name of the group (if any) for the BBSM server.
|
Street Address
City
State
Zip Code
Country
|
Enter the street address, city, state, zip code, and country where your BBSM server is located.
|
* Maintenance Interval
|
Enter an integer that represents the periodic number of hours between times that BBSD automatically attempts to connect to a BBSM server and back up its data and files. This integer must be 0 or greater. The default value is 0.
|
* Occupancy Rate
|
Enter a decimal number that represents the average occupancy rate percentage at the time when the reports are run. This value must be between 0 and 1, inclusive, and represents a percentage. For example, .70 would indicate an occupancy rate of 70%. The default value is .7.
|
* Business Travelers Index
|
Enter an integer between 0 and 30, inclusive. This value represents the number of days in a month when business travelers are in a hotel. The default value is 20.
|
* Truncate Transaction History
|
From the drop down menu, select yes or no. This option controls whether the data in the Transaction History table is truncated (deleted). The default setting is no. If you change the value to yes, all records in this table older than 30 days are automatically and permanently deleted from the BBSM server. BBSD maintains a complete copy of the Transaction History table.
|
Buttons
|
Save
|
Saves the changes made to this web page.
|
Step 3 Click Save. Although all servers belonging to one group can have the same maintenance interval number, every server has its own maintenance interval. If the maintenance interval is 6, the system is backed up every six hours. If the maintenance interval is 0, BBSD does not attempt to back up that server. The smaller the integer, the more frequent the backups.
The following occurs when the maintenance interval is reached:
•All user tables from the BBSM server database are backed up.
•All files and subfolders in the c:\atcom\ekgnkm directory on the BBSM server are backed up and retained indefinitely.
•The Transaction_History table on the BBSM server is truncated to a maximum of 1 month if the server's setup data specifies to do so.
Update Server
Follow this procedure to update BBSM server information.
Step 1 Choose Setup > Servers > Update Server. The Update Server window appears. (See Figure B-16.)
Figure B-16 Update Server
Step 2 Click the Server Name or IP Address drop-down menu to choose the server that you want to update.
Step 3 Click Update. The Update Server window appears for editing. (See Figure B-17.)
Figure B-17 Update Server
Step 4 Update the BBSM server information, based on the information in Table B-5.
Step 5 To save your changes, click Update.
Delete Server
Follow this procedure to permanently delete all information and data pertaining to each targeted BBSM server.
Step 1 Choose Setup > Servers > Delete Server. The Delete Server window appears. (See Figure B-18.)
Figure B-18 Delete Server
Step 2 From the Server Name or IP Address drop-down menu, choose the server that you want to delete and then click Delete. A warning window appears. (See Figure B-19.)
Figure B-19 Delete Server - Warning
Step 3 Verify that you want to permanently delete this BBSM server from the BBSD database and click Delete.
Caution Once deleted, backup sets and database backups cannot be retrieved.
View Server List
Choose this option to view information about all servers that have been previously added or imported to BBSD. To access this list, choose Setup > Servers > View Server. The View Server List window appears. (See Figure B-20.)
Figure B-20 View Server List
Schedule Server
Follow this procedure to edit or view the server maintenance schedule (maintenance interval) for a specific server or for all servers belonging to one server group.
Step 1 Choose Setup > Servers > Schedule Server. The Schedule Server window appears. (See Figure B-21.)
Figure B-21 Schedule Server
Step 2 To choose the server or server group that you want to change, click the Server Name or Group Name drop-down menu.
Step 3 Click Schedule.
Note If the selection was made by server name, the current maintenance schedule for the selected server appears. (See Figure B-22.) In this example, the maintenance interval is 4.
Figure B-22 Schedule Server - Maintenance Schedule by Server Name
Step 4 In the Enter New Maintenance Interval field, enter the new maintenance interval. For example, to change the maintenance interval from every 4 hours to every hour, enter 1.
Step 5 Click Schedule. An updated maintenance schedule for this server appears. (See Figure B-23.)
Figure B-23 Schedule Server - Updated Server Name Maintenance Schedule
Note If selection was made by group name, the various maintenance schedules for all servers in the group appears. (See Figure B-24.)
Figure B-24 Schedule Server - Maintenance Schedule by Group Name
Step 6 In the Enter New Maintenance Interval field, enter the new maintenance interval. For example, to change the maintenance interval for all servers in the group to every 3 hours, enter 3.
Step 7 Click Schedule. An updated maintenance schedule for all servers in the group appears. (See Figure B-25.)
Figure B-25 Schedule Server - Maintenance Schedule by Group Name
Export Server List
Choose this option to export server setup records from the table of BBSM servers to a comma-delimited ASCII text file. To ensure security, username and passwords are not exported. Exported files have the following format:
Server Name,IP Address,Group Name,Street Address,City,State,Zip Code,Country,Maintenance Interval,Occupancy Rate,Business Travelers Index,Truncate Transaction History,Property Type
Note The format of the exported data file differs from that of the imported data file. Therefore, the file cannot be used for an import file.
Follow this procedure to export a server list.
Step 1 Choose Setup > Servers > Export Server List. The Export Server List window appears. (See Figure B-26.)
Figure B-26 Export Server List
Step 2 Enter the export filename.
Step 3 Click Export. The file is exported to the FTP/Export directory.
Import Server List
Choose this option to import server setup data from a comma-delimited ASCII text file. This data is imported to the BBSD server list. Follow this procedure to import a server list.
Step 1 Choose Setup > Servers > Import Server List. The Import Server List window appears. (See Figure B-27.)
Note The import file must exist in the FTP/Import directory before the file can be imported.
Figure B-27 Import Server List
Step 2 Select the file or group name from either of the two drop-down menus and click Import.
Step 3 Verify that the import was successful by going to the Setup menu and viewing the server information.
Note During the import process, BBSD verifies whether the IP address is already in the database. If there is a duplicate IP address or server name, the record is not imported.
Imported files must have the following format: Server Name,IP Address,User Name,Password,Street Address*,City*,State*,Zip Code*,Country*, Maintenance Interval,Occupancy Rate,Business Travelers Index,Truncate Transaction History, Property Type (* Fields with an asterisk can be empty.) For field requirements, see Table B-5.
If any of the fields are empty, a placeholder comma must replace that field. For example:
ServerName,199.106.231.1,,,,,,0,.7,20,0,MHU
where Street Address, City, State, Zip Code, and Country fields are empty.
Groups Menu
Each server in a server list is associated with a Group. Use the Groups menu to add, update, delete, or view group information. Figure B-28 shows the introductory page for the Groups menu.
Figure B-28 Groups Menu
Add Group
Follow this procedure to add a new group name to BBSD.
Step 1 Choose Setup > Groups > Add Group. The Add Group window appears. (See Figure B-29.)
Note A Default group is added during BBSD installation.
Figure B-29 Add Group
Step 2 Enter the new group name in the Group Name field.
Step 3 Click Save.
Update Group
Follow this procedure to update an existing group name.
Step 1 Choose Setup > Groups > Update Group. The Update Group window appears. (See Figure B-30.)
Figure B-30 Update Group
Step 2 From the Group Name drop-down menu, choose the group name that you want to update and click Update.
Step 3 Change the group name and click Update. The new group name appears.
Delete Group
Before a group name can be deleted from BBSD, all server information associated with that group must first be deleted or moved to another group. Refer to the "Delete Server" section. Follow this procedure to delete an existing group name.
Step 1 Choose Setup > Groups > Delete Group. The Delete Group window appears. (See Figure B-31.)
Figure B-31 Delete Group
Step 2 From the Group Name drop-down menu, choose the group name that you want to delete and click Delete.
Step 3 Verify that the correct group name is being deleted and click Delete again.
View Group List
Use this option to view all group names that have been added to BBSD. To access this list, choose Setup > Groups > View Group List. The View Group List window appears. (See Figure B-32.)
Figure B-32 View Group List
Operations Menu
Use the Operations menu to do maintenance, restore information, and to run operation reports. Figure B-33 shows the introductory page for the Operations menu.
Figure B-33 Operations Menu
The Operations menu consists of three options:
•Maintenance
•Restore
•Reports
Maintenance Menu
Choose the Maintenance menu to send a patch file or a walled garden list to a specific server or a group of servers. Figure B-34 shows the introductory page for the Maintenance menu.
Figure B-34 Maintenance Menu
Send Patch
Follow this procedure to send a single patch file to a specific server or a single group of servers.
Step 1 Choose Operations > Maintenance > Send Patch. The Send Patch window appears. (See Figure B-35.)
Figure B-35 Send Patch
Step 2 From the drop-down menus, choose either the server name or group name that will receive the patch.
Step 3 Click Continue. The Send Patch - Send File window appears (Figure B-36.)
Figure B-36 Send Patch - Send File
Step 4 From the Source Filename drop-down menu, choose the source filename. (This source file must exist in the FTP/Patch directory for it to appear in the drop-down menu.)
Step 5 In the Destination Filename field, enter the destination filename and click Send File. (Existing files on the servers are not overwritten.)
Push Walled Garden List
The Push Walled Garden List feature enables BBSD to remotely push (send) a list of IP addresses to a BBSM server or a group of servers. When the list is sent, each server's current list is deleted and replaced with the new list.
Follow this procedure to send a walled garden list to a specific server or a single group of servers.
Step 1 Choose Operations > Maintenance > Push Walled Garden List. The Push Walled Garden List window appears. (See Figure B-37.)
Note Permissions for these pages are restricted to BBSD administrators and operators.
Figure B-37 Push Walled Garden List
Step 2 From the drop-down menus, choose either the server name or group name that will receive the walled garden list and click Continue. The Add New Walled Garden window appears. (See Figure B-38.)
Figure B-38 Add New Walled Garden
Step 3 Click Add New to add entries to the walled garden list. The Host information window appears. (See Figure B-39.)
Figure B-39 Push Walled Garden List - Host Information
Step 4 Enter the host name, network address, and network mask values in the appropriate fields and click Update.
Step 5 Click Continue. A final list of Walled Garden IP address information is displayed.
Step 6 Click Continue. The confirmation window appears. (See Figure B-40.)
Figure B-40 Push Walled Garden List - Confirmation
Restore Menu
Choose the Restore menu to restore the SQL Server database, the Port_Map table, and the c:\atcom\ekgnkm directory. Figure B-41 shows the introductory page for the Restore menu.
Figure B-41 Restore Menu
The Restore menu consists of three options:
•Restore Data
•Restore Port Map
•Restore "ekgnkm" Directory
Restore Data
Choose this option to restore the SQL Server database. Data from one of the last three backups is restored.
Caution Restore Data deletes all server data from the BBSM server before restoring from the backup data. In the event of a power outage or a failed network connection, the server data could be permanently lost during this two-step procedure. To avoid this problem, backup the BBSM server database first.
Follow this procedure to restore the SQL Server database.
Step 1 Choose Operations > Restore > Restore Data. The Restore Data window appears. (See Figure B-42).
Figure B-42 Restore Data
Step 2 From the drop-down menus, choose either the server name or the IP Address of the server that needs to have data restored.
Note If you are performing a BBSM hardware swap or if site information has been deleted, continue with Step 3. Otherwise, go to Step 4.
Step 3 From the BBSM Sites web page in WEBconfig, enter the information for each site including the operator and report names and passwords to restore site-specific folders and permissions.
Step 4 From the BBSD Restore Data window, click Find Backup Sets. The Backup Set window appears. (See Figure B-43.)
Figure B-43 Restore Data - Backup Set
Step 5 From the Backup Set drop-down menu, choose the date of the appropriate backup set.
Step 6 Click Restore Data.
Note BBSD can restore MSDE data including the port map and web files, but it does not execute all of the logic that WEBconfig executes. Consequently, if an item, such as a site, is deleted with WEBconfig, or if a BBSM server is replaced with a new one, BBSD will not be able to restore all of the necessary settings for BBSM to be operational. For example, report pages for specific sites will not be available, clients configured with static IP addressing will not connect following a BBSD restore, Windows 2000 Server DHCP scope is not configured properly, customized page set and RADIUS secret changes in WEBconfig are missing. If you also need to restore the registry settings, continue with Step 7. Otherwise, continue to the Restore Port Map section.
Step 7 From the BBSM IP Addresses web page in WEBconfig, make a temporary change to the DHCP Start value, and click Update.
Step 8 Change the DHCP Start value back to the original setting and click Update again.
Step 9 If you are using Transparent Proxy, from the BBSM Server Settings web page in WEBconfig, check the Enable Transparent Proxy check box, and click Save.
Step 10 From the Switches web page in WEBconfig, make a temporary change to the Aging Period (Seconds) value, and click Update.
Step 11 Change the Aging Period (Seconds) value back to the original setting and click Update again.
Step 12 If you are using customized page sets, from the Custom Page Sets web page in WEBconfig, enter the Page Set and Start Page field settings for each customized page set that you are using, and click Save.
Step 13 If you are using RADIUS page sets, from the RADIUS Servers web page in WEBconfig, enter the value for the Secret (Password) field, and click Save.
Restore Port Map
Choose this option to restore the Port_Map table data. Data from one of the last three backups is restored.
Caution Restore Port Map deletes port map data from the BBSM server before restoring the port map backup data. In the event of a power outage or a failed network connection, the Server data could be permanently lost during this two-step procedure. To avoid this problem, backup the BBSM server database first.
Follow this procedure to restore the Port_Map table data.
Step 1 Choose Operations > Restore > Restore Port Map. The Restore Port Map window appears. (See Figure B-44.)
Figure B-44 Restore Port Map
Step 2 From the drop-down menus, choose either the server name or the IP Address of the server that needs to have data restored and click Find Backup Sets. The Backup window appears. (Figure B-45.)
Figure B-45 Restore Port Map - Backup
Step 3 From the Port Map Backups drop-down menu, choose the date of the desired Port Map backup.
Step 4 Click Restore Data.
Restore "ekgnkm" Directory
Follow this procedure to restore the BBSM server's c:\atcom\ekgnkm directory including all files and folders.
Step 1 Choose Operations > Restore > Restore "ekgnkm" Directory. The Restore "ekgnkm" Directory window appears. (See Figure B-46.)
Figure B-46 Restore "ekgnkm" Directory
Step 2 From the drop-down menus, choose either the server name or the IP address of the server that needs to have data restored and click Restore. A confirmation message appears. (See Figure B-47.)
Figure B-47 Confirmation Message
Step 3 Click OK to restore the directory, or click Cancel to cancel the operation.
Reports
Choose the Reports menu to view configuration and system status information. Figure B-48 shows the introductory page for the Reports menu.
Figure B-48 Reports Menu
The Reports menu consists of four reporting options:
•BBSM Server Status
•Backup Sets
•Patch History
•BBSD Events
BBSM Server Status
Follow this procedure to generate a list of all servers and their current status.
Step 1 Choose Operations > Reports > BBSM Server Status. The BBSM Server Status Report window appears. (See Figure B-49.)
Figure B-49 BBSM Server Status Report
Note The server status is not current but is logged at the most recent maintenance interval. The report can be filtered by selecting a specific server status. If no filter is specified, the default filter is All Servers.
Step 2 From the "Filter report by server mode" drop-down menu, choose one of the following server modes:
•All Servers
•Not Responding
•Online
Step 3 Click Run Query. An updated report appears.
Step 4 Select the way that you want to sort the data by clicking the column heading. Clicking the heading a second time switches the order of rank between ascending and descending.
Table B-6 describes the report columns.
Table B-6 BBSM Server Status Column Descriptions
Column
|
Description
|
Server Name
|
The name of the server.
|
Date
|
The date and time of last backup.
|
Status
|
The type of server mode.
|
Group
|
Indicates which group the server is in.
|
City
|
City location of server.
|
State
|
State location of server.
|
Country
|
Country location of server.
|
Backup Sets
Follow this procedure to list all available backup sets for a specific server, including SQL Server data, with and without the Port_Map table.
Step 1 Choose Operations > Reports > Backup Sets. The Backup Sets window appears. (See Figure B-50.) This report is pre-formatted with no user-defined sorting options.
Figure B-50 Backup Sets
Step 2 From the drop-down menus, choose either the server name or the IP address of the server that needs to list backup sets.
Step 3 Click Display Report to list all backup sets for the selected server.
Patch History
Follow this procedure to generate a historic list of patches (files) that were sent by BBSD to a particular server or group of servers.
Step 1 Choose Operations > Reports > Patch History. The Patch History Report window appears, showing the Patch History report. (See Figure B-51.)
Figure B-51 Patch History Report
Step 2 Select the way that you want to sort the data by clicking a column heading. Clicking the heading a second time switches the order of rank between ascending and descending.
Table B-7 describes the report columns.
Table B-7 Patch History Report Column Descriptions
Column
|
Description
|
Server Name
|
The name of the server.
|
Date
|
The date and time of the last backup when patch was sent.
|
File Sent
|
The name of the file listing the report information.
|
Group
|
Indicates which group the server is in.
|
City
|
City location of server.
|
State
|
State location of server.
|
Country
|
Country location of server.
|
BBSD Events
Follow this procedure to list all logged BBSD events.
Step 1 Choose Operations > Reports > BBSD Events. The BBSD Events Report window appears, showing the BBSD Events report. (See Figure B-52.)
Figure B-52 BBSD Events Report
Step 2 Select the way that you want to sort the data by clicking the column heading. Clicking the heading a second time switches the order of rank between ascending and descending.
Table B-8 describes the report columns.
Table B-8 BBSD Events Report Column Descriptions
Column
|
Description
|
Date
|
The date and time of the event.
|
Event
|
Provides information regarding the result of the event.
|
Description
|
A general description of the event.
|
Server
|
The name of the server.
|
Group
|
Indicates which group the server is in.
|
City
|
City location of server.
|
State
|
State location of server.
|
Country
|
Country location of server.
|
Usage Reports Menu
Use the Usage Reports menu to generate usage reports from transaction history data. Figure B-53 shows the introductory page for the Usage Reports menu.
Figure B-53 Usage Reports Menu
The Usage Reports menu consists of three options:
•MHU Usage Report
•MDU/MTU Usage Report
•List of Servers Report
Note A property type is assigned to each server in the server list to support report generation. The property types are MHUs, MDUs, and MTUs.
MHU Usage Report
This report generates a list of all servers, their usage for a specified time period, and their associated revenue activity. Follow this procedure to generate the MHU Usage Report.
Step 1 Choose Usage Reports > MHU Usage Report. The MHU Monthly Usage Report menu appears. (See Figure B-54.)
Figure B-54 MHU Monthly Usage Report Menu
Step 2 From the Group by Sites drop-down menu, choose Yes or No.
Step 3 From the Month and Year drop-down menus, choose the appropriate month and year.
Step 4 Click Run Query.
Step 5 Select the way that you want to sort the data by clicking the column heading. Clicking the heading a second time switches the order of rank between ascending and descending.
MDU/MTU Usage Report
This report generates a list of all MDU or MTU servers and their usage. Follow this procedure to generate the MDU/MTU Usage Report.
Step 1 Choose Usage Reports > MDU/MTU Usage Report. The MDU/MTU Monthly Usage Report menu appears. (See Figure B-55.)
Figure B-55 MDU/MTU Monthly Usage Report Menu
Step 2 From the Group by Sites drop-down menu, choose Yes or No.
Step 3 From the Month and Year drop-down menus, choose the appropriate month and year.
Step 4 Click Run Query.
Step 5 Select the way that you want to sort the data by clicking the column heading. Clicking the heading a second time switches the order of rank between ascending and descending.
List of Servers Report
The List of Servers Report generates a current list of all BBSM servers in the Servers table. This report can also be filtered by any combination of property types such as MHU, MDU, MTU. Follow this procedure to generate the List of BBSM Servers report.
Step 1 Choose Usage Reports > List of Servers Report. The List of BBSM Servers report appears. (See Figure B-56.)
Figure B-56 List of BBSM Servers Report
Step 2 To exclude a property type such as MHU, MDU, or MTU from the report, uncheck the appropriate check box.
Step 3 Click Run Query.
Step 4 Select the way that you want to sort the data by clicking the column heading. Clicking the heading a second time switches the order of rank between ascending and descending.
Web Content Menu
Use the Web Content menu to push (send) and pull (remove) web content to and from BBSM servers, and to maintain a historical record of these activities. Figure B-57 shows the introductory page for the Web Content menu.
Figure B-57 Web Content Menu
The Web Content menu consists of three options:
•Web Content Push
•Web Content Pull
•Web Content History
Web Content Push Menu
Use this menu to send BBSM files and directories to a BBSM server or group of servers. The files to be pushed must be in the FTP/BBSDWebContent directory.
Follow this procedure to push your files.
Step 1 Choose Web Content > Web Content Push. The Web Content Push menu appears. (See Figure B-58.)
Figure B-58 Web Content Push Menu
Step 2 Complete the Web Content Push fields, based on the information in Table B-9.
Table B-9 Web Content Push Menu Options
Field
|
Description
|
Please select a Server or Group:
|
Choose either a specific server or a group of servers from the two drop-down menus.
|
Please enter a Label for this push:
|
Choose a descriptive name for this push, and enter it in this field.
Note No spaces are allowed in the label name.
|
Please select name of file or directory to send:
|
From the drop-down menu, choose the file or directory that you want to push.
|
Buttons
|
Continue
|
Click this button to access the Web Content Push confirmation window.
|
Step 3 Click Continue. A confirmation window appears. (See Figure B-59.)
Figure B-59 Web Content Push Confirmation
Note BBSD pushes all files associated with the label onto the server or onto each server in the group.
Step 4 Verify that the information is correct, and click Continue to send the file. A Web Content Push - Done window appears. (See Figure B-60.)
Figure B-60 Web Content Push - Done
Web Content Pull
Use this menu to pull files and web content from a remote BBSM server and restore files that are associated with a specific label.
Note Only files that were previously pushed with the Web Content Push feature can be pulled.
Follow this procedure to pull files.
Step 1 Choose Web Content > Web Content Pull. The Web Content Pull menu appears. (See Figure B-61.)
Figure B-61 Web Content Pull Menu
Step 2 Click the Server Name or Group Name drop-down menu.
Step 3 Click Continue. The Web Content Pull - Label window appears. (See Figure B-62.)
Figure B-62 Web Content Pull - Label
Step 4 From the drop-down menu, choose a label to pull. Then click Continue. The Web Content Pull - Confirmation window appears. (See Figure B-63.)
Figure B-63 Web Content Pull - Confirmation
Step 5 Verify that the information is correct, and click Continue to complete the pull of the file(s).
Web Content History Menu
Follow this procedure to obtain a web content history report for all push and pull activities.
Step 1 Choose Web Content > Web Content History. The Web Content History menu appears. (See Figure B-64.)
Figure B-64 Web Content History Menu
Step 2 Select the way that you want to sort the data by clicking the column heading. Clicking the heading a second time switches the order of rank between ascending and descending.
