Table Of Contents

Supported Service Alarms

Shelf Out

Rx Dormant

Tx Dormant

Link Over Utilized

Supported Service Alarms

---

This appendix provides the list of service alarms that are supported by Cisco ANA 3.6.

---

Note If the source of the alarm is an interface with technology which is not supported by Cisco ANA, then the alarm will not be generated.

---

---

Note If the source of the alarm is an entity which is not modeled by Cisco ANA, for example, an unsupported module, then the alarm will not be generated.

---

The columns displayed in Table A-1 relate to the configuration parameters described in this guide. For more information about these parameters, see Event (Sub-Type) Configuration Parameters, page 6-2.

The following table lists the supported service alarms:

Table A-1 Service Alarms 

Item	Name	Description	is-correlation-allowed	correlate	is-ticketable	severity	weight
1	HSRP group status changed		true	true	true	MAJOR	720
	•Primary HSRP interface is not active/Primary HSRP interface is active	Sent when an active HSRP group member is not active anymore, a link was shut down
	•Secondary HSRP interface is not active/ Secondary HSRP interface is active	Secondary member of an HSRP group is active.
2	BGP process down/ BGP process up	When the BGP process is shut down on a device.	true	false	true	CRITICAL	850
3	All ip interfaces down Active ip interfaces found	Sent when all IP interfaces configured above a physical port change operating status to down.	true	true	true	MAJOR	750
4	Interface status down/up	Sent when an IP interface changes operating status to down.	true	true	true	MAJOR
	•interface status down connection	Sent when an IP interface changes operating status to down on a point to point link.					500
	•interface status down non connection	Sent when an IP interface changes operating status to down on a multipoint link.					700
	•interface status down GRE tunnel	Sent when an IP interface changes operating status to down on a GRE tunnel link.					45
5	Card out/in	Card in, card out.	true	true	true	MAJOR	100 000
	•sub card out	Sub card out.					1000
6	Link down/up	Link down, link up.	true	true	true	CRITICAL	850
	•link down due to admin down	Sent when an administrator shuts down one of the ports on one of the ends.		false
	•link down due to card	Sent when a card is removed from one of the sides.		true
	•link down due to oper down	Sent when there is an operational error between the endpoints.		true
	•link down on unreachable	Sent when one of the devices is unreachable.		true
	•link down flapping	Sent when a link is down and is in a flapping state.		true
7	Component Unreachable	The component is no longer reachable.	true	true	true	MAJOR	600
8	CPU Over Utilized	The device CPU percentage has passed the configured threshold.	false	false	true	MAJOR	0
9	Memory Over Utilized	The device memory utilization has passed the configured threshold.	false	false	true	MAJOR	0
10	Device Unsupported	The device is not supported in Cisco ANA.	false	false	true	CRITICAL	0
11	Discard Packets	The port discard packets value has passed the configured settings.	false	true	true	MINOR	0
12	Dropped Packets	The port dropped packets value has passed the configured settings.	false	false	true	MINOR	0
13	MPLS interface removed/MPLS interface added	When the MPLS interface is removed and there is no MPLS TE tunnel on the same interface.	true	false	true	MAJOR	700
14	Card Down/Up	When the card status changes from an OK state, to a non-OK state (whether this state is admin-down, disable, loading-IOS etc.).	true	false	true	MAJOR	100 000
15	Port Down	Port down.	true	false	true	MAJOR	100 000
	•Port down card out	The port is down as the entire card is out.		true			900
	•Port down flapping	The port is down and is in a flapping state.		false			100 000
16	Rx Over Utilized	The percentage of the traffic on the port passed the configured threshold.	false	true	true	MINOR	0
17	Tx Over Utilized	The percentage of the traffic on the port passed the configured threshold.	false	true	true	MINOR	0
18	BGP Neighbor Loss	When a BGP neighbor's state has changed from established to any other state or an entry is found for a neighbor that no longer exists.	true	true	true	MAJOR	800
19	Cloud Problem	A problem in an unmanned segment.	true	false	true	MAJOR	2000
20	Broken LSP discovered	When the MPLS black hole's backward flow meets LSE components on the edge of the core.	false	true	true	MAJOR	0
21	MPLS Black hole found	When a BGP (destination) entry in the label switching table becomes untagged. This event is created per outgoing interface and nextHop.	true	true	true	WARNING	650
22	Layer 2 Tunnel Down	When a martini tunnel goes down.	false	true	true	MINOR	0
23	MPLS TE Tunnel Down/Flapping	When a traffic engineering tunnel goes down.	true	true	true	MAJOR	800
24	LDP Neighbor Down/Up	If a session to an LDP neighbor goes down as the result of a failure in the TCP connection used by the LDP session, or if the interface is no longer running MPLS.	true	true	true	MAJOR	670
25	GRE Tunnel Down/ GRE Tunnel Up	When the state of an IP interface for a GRE tunnel edge is identified as Down or Up.	true	true	true	MAJOR	50
26	Shelf Out	A shelf was removed from a network element.	true	false	true	MAJOR	110000
27	Rx Dormant	The traffic received by the port (measured as a percentage) dropped below the configured threshold.	false	false	true	MINOR	0
28	Tx Dormant	The traffic transmitted by the port (measured as a percentage) dropped below the configured threshold.	false	false	true	MINOR	0
29	Link Over Utilized	The traffic on the link (measured as a percentage) exceeded the configured threshold.	true	true	true	MINOR	0

---

Note The service alarms specified in this guide are VNE-related and therefore the level of support provided for each technology may vary. The user should refer to the Virtual Network Element Reference Guide for details.

---

Shelf Out

A Shelf out alarm is issued when a shelf is removed from a network element. This alarm applies only to network elements that support removable or subtended shelves, such as the ECI HiFocus and the Alcatel ASAM. The Shelf in alarm is issued after the problem has been fixed.

Rx Dormant

An Rx Dormant alarm is issued when the traffic received over a physical port (measured as a percentage of the port's capacity) drops below a predefined threshold. The alarm description includes the current traffic percentage compared with the defined threshold. This alarm provides service providers with a method for identifying customer services that have slowed down significantly or stopped altogether. An Rx Dormant Normal alarm is issued after the traffic percentage exceeds a predefined upper threshold. By default, the Rx Dormant alarm is disabled. This alarm is enabled and its thresholds are configured using the Cisco ANA Registry Editor.

---

Note Changes to the registry should be carried out only with the support of Cisco Professional Services.

---

Tx Dormant

A Tx Dormant alarm is issued when the traffic transmitted over a physical port (measured as a percentage of the port's capacity) drops below a predefined threshold. The alarm description includes the current traffic percentage compared with the defined threshold. This alarm provides service providers with a method for identifying customer services that have slowed down significantly or stopped altogether. A Tx Dormant Normal alarm is issued after the traffic percentage exceeds a predefined upper threshold. By default, the Tx Dormant alarm is disabled. This alarm is enabled and its thresholds are configured using the Cisco ANA Registry Editor.

Link Over Utilized

A link over utilized alarm is issued when the traffic transmitted over a port that is connected to another port via a network link (measured as a percentage of the port's capacity) exceeds a predefined threshold. The port over utilization alarm is correlated into a link over utilized alarm. If the ports at both ends of a link are overutilized, the two port over utilization alarms are correlated into a single link over utilization alarm. The alarm description includes the direction of the overutilization. A link utilization normal alarm is issued when the utilization level falls below a predefined threshold. The overutilization thresholds are configured using the Cisco ANA Registry Editor.