Table Of Contents
A - B - C - D - E - F - G - H - I - L - M - N - O - P - R - S - T - U - V - W - Z
Index
cloud VNE (continued)definitions (continued)events (continued)maps (continued)NetworkVision (continued)saving (continued)A
about this guide i-xix
audience i-xx
basic concepts i-xxii
conventions i-xxi
accumulating affected parties 14-8
acknowledged tickets 14-20
Acknowledge Ticket, shortcut menu 2-30
acknowledging tickets 14-17
acronyms used in this guide i-xxi
adaptive polling
alarm correlation 16-3
alarm description 16-3
registry parameters 16-34
Add Device File menu 2-21
adding, devices 8-5
adding links 12-6
Add VPN File menu 2-21
Advanced tab, Ticket Properties dialog box 14-16
affected pair, viewing reports 14-17
affected parties, accumulating 14-8
Affected Parties tab,Ticket Properties dialog box 14-13
Aggregate
Aggregated Node shortcut menu 2-28
aggregation/aggregated node definition i-xxiii
Device shortcut menu 2-25
Map shortcut menu 2-27
Node menu 2-23
Aggregated Node shortcut menu
Disaggregate 2-28
Filter Tickets 2-28
Remove from Map 2-28
Rename 2-28
Resize 2-28
Save as New map 2-28
Show as Aggregation 2-29
Show Thumbnail 2-28
aggregating, devices 8-16
alarms
concept i-xxii
creating new 4-7
event correlation 4-5
extending cleared 4-7
severities 14-3
updating 4-6
All IP Interfaces Down alarm
correlation 16-4
description 16-3
registry parameters 16-35
scenario 6-30
All tab 15-1
Attach Business Tag, Device shortcut menu 2-26
audience for this guide i-xx
Audit tab 15-2
auto-archiving
using integrity service process A-1
auto refresh 15-10
B
basic concepts i-xxii
BGP Link Down
correlation scenarios 6-19
BGP Link Down alarm
correlation 16-5
description 16-4
registry parameters 16-37
VRF registry parameters 16-37
BGP Link Down Endpoint
OID structure 17-4
BGP Link Up alarm
registry parameters 16-38
BGP Neighbor Loss
correlation scenarios 6-15
BGP Neighbor Loss alarm
correlation 16-6
description 16-5
impact analysis 16-6
registry parameters 16-38
BGP Neighbor Loss event
Due to Port Down scenario 6-16
BGP Process Down alarm
correlation 16-7
description 16-7
registry parameters 16-40
Broken LSP Discovered alarm
correlation 16-8
description 16-7
registry parameters 16-41
business element, definition i-xxiii
business link, definition i-xxiii
business tags
definition i-xxiv
searching for 13-3
viewing properties 13-4
working with 13-2
C
calculating impact analysis 12-4
Card Down alarm
correlation 16-9
description 16-9
registry parameters 16-42
Card Out alarm
correlation 16-10
description 16-10
registry parameters 16-43
categories of events 1-3
Change User Password, Tools menu 2-24
changing user password 2-31
Cisco.com, Help menu 2-24
Clear, Ticket shortcut menu 2-30
Clear and Remove, Ticket shortcut menu 2-30
cleared tickets 14-20
clearing filter 2-35
clearing tickets 14-18
Close Map, File menu 2-21
closing maps 8-10
Cloud Problem alarm
correlation 16-11
correlation example 7-10
description 16-10
registry parameters 16-44
cloud VNE
ATM and Frame Relay 7-3
Cloud Problem alarm 7-10
configuring duplicate IP addresses 7-4
dynamic setup 7-6
port physical layer OID 7-8
Ethernet 7-3
example 7-2
fault correlation 7-10
modeling multiple access networks 7-10
over unmanaged segments 7-1
setup in Cisco ANA 7-5
supported networking technologies 7-2
collection method, filter links 12-10
color coding, severity icons 3-4
comparing paths 9-14
Component Unreachable alarm
checking reachability 16-12
correlation 16-14
description 16-11
registry parameters 16-45
concepts, used in guide i-xxii
correlation
attributes 5-1
causality 5-1
events and alarms 4-5
flow diagram 5-3
process 5-3
correlation scenarios 6-1
ATM examples 6-35
BGP Link Down 6-19
BGP Neighbor Loss 6-15
Device Unreachable event 6-3
Device Unreachable on Another Device Unreachable event 6-7
Device Unreachable on Device Down event 6-4
Device Unreachable on Device Reload event 6-4
Device Unreachable on Link Down event 6-9
Ethernet, Fast Ethernet, Giga Ethernet examples 6-35
HSRP alarms 6-27
HSRP example 6-28
IP Interface Failure 6-29
All IP Interfaces Down alarm 6-30
examples 6-31
IP Interface Status Down alarm 6-29
lab setup 6-2
multiroute configuration setup 6-11
Correlation tab, Ticket Properties dialog box 14-15
counter values, PathTracer, saving 9-13
CPU usage graph, opening 8-20
CPU Utilization alarm
correlation 16-14
description 16-14
registry parameters 16-46
creating maps 8-3
customizing NetworkVision 2-31
D
data, exporting 15-11
database
size maintenance 4-13
defining filter for table data 2-34
definitions
aggregation/aggregated node i-xxiii
alarm i-xxii
business element i-xxiii
business link i-xxiii
business tags i-xxiv
device i-xxiii
device component i-xxiii
event i-xxii
link i-xxiii
logical element i-xxiii
logical link i-xxiii
managed element i-xxiii
network element i-xxiii
network element component i-xxiii
network object i-xxiii
physical element i-xxiii
physical link i-xxiii
provider i-xxiv
severity propagation i-xxii
subscriber i-xxiv
ticket i-xxii
unmanaged network i-xxiii
virtual cloud i-xxiii
VPN (virtual private network) i-xxiii
deleting maps 8-10
Detach/Edit
Device shortcut menu 2-26
Links View shortcut menu 2-29
device icons B-1
device properties, viewing 10-1
devices
adding 8-5
aggregating 8-16
ping 8-21
removing from a map 8-6
resizing 8-11
Telnet communication 8-21
Device shortcut menu
Aggregate 2-25
Attach Business Tag 2-26
Detach/Edit 2-26
Disaggregate 2-26
Filter Tickets 2-26
Inventory 2-25
Management 2-27
Properties 2-27
Remove from Map 2-26
Resize 2-26
Save as new map 2-26
Tools 2-26
Topology 2-26
VNE Tools 2-27
Device Unreachable event
correlation scenarios 6-3
Device Unsupported alarm
correlation 16-15
description 16-15
registry parameters 16-47
Device view, NetworkVision window 2-9
disabling port alarms 11-7
Disaggregate
Aggregated Node shortcut menu 2-28
Device shortcut menu 2-26
Node menu 2-23
Discard Packets alarm
correlation 16-16
description 16-16
impact analysis 16-16
registry parameters 16-49
DLCI/VC/Cross Connect table, opening 11-9
Dropped Packets alarm
correlation 16-15
description 16-15
impact analysis 16-16
registry parameters 16-48
duplicate IP addresses
configuring for cloud VNE 7-4
E
Edit menu, EventVision 3-3
event correlation and alarms 4-5
event discovery 4-2
expedition 4-3
internal faults 4-3
network faults 4-2
event identification 4-3
assigning severity 4-4
dropping events 4-4
incoming events 4-3
event management 4-1
event properties, viewing 15-8
events
archived 4-8
assigning severity 4-4
bookkeeping 4-9
categories 1-3
causality correlation 4-5
concept i-xxii
correlation 4-5
dropping 4-4
event flow through Cisco ANA 4-14
filtering 15-10
flapping 4-7
identification 4-3
persistency 4-8
relating to an event sequence 4-6
sequence 4-5
source association 4-4
source association fallback 4-5
ticketable 4-9
events and alarms
configuration parameters 18-1
alarm type definition 18-1
correlation 18-3
event (subtype) 18-2
flapping event definitions 18-3
general event 18-2
network 18-3
root cause 18-2
examples 4-2
events list, refreshing 15-10
event source association 4-4
fallback 4-5
events persistency 4-8
archived events 4-8
EventVision
event categories 1-3
event types 1-3
launching 3-1
navigation toolbar 3-5
overview 1-3
viewing options 3-5
window 3-2
EventVision toolbar
navigation 3-5
Exit, File menu 2-22
exporting displayed data 15-11
exporting table to a file 2-37
F
fault management
managing events 4-1
understanding 4-1
File menu, EventVision 3-3
filtering
events 15-10
links 8-18
links, using collection method 12-10
tickets by criteria 14-8
tickets by device 14-8
filters
clearing 2-35
defining 2-34
Filter Tickets
Aggregated Node shortcut menu 2-28
Device shortcut menu 2-26
Link shortcut menu 2-29
Map shortcut menu 2-28
Find Business Tag, Edit menu 2-22
finding
link source 8-15
network devices 8-16
text in a table 2-33
ticket source 8-15
Find Source
Links View shortcut menu 2-29
Ticket shortcut menu 2-30
Fit In Window, View menu 2-22
flapping events 4-7
definition parameters 18-3
G
General tab, Ticket Properties dialog box 14-11
generated ticket 14-19
Generic Routing Encapsulation (GRE) 6-36
GRE Tunnel Down correlation example 1 6-37
GRE Tunnel Down correlation example 2 6-38
Tunnel Down/Up alarm 6-36
Go to Parent, Map shortcut menu 2-27
Go to Root, Map shortcut menu 2-27
GRE Tunnel Down/Up alarm 6-36
GRE Tunnel Down alarm
correlation 16-17
description 16-16
registry parameters 16-50
GRE Tunnel Endpoint
OID structure 17-3
H
Help menu, EventVision 3-4
History tab, Ticket Properties dialog box 14-12
HSRP alarms
example 6-28
scenarios 6-27
HSRP Group Status Changed alarm
correlation 16-18
description 16-17
registry parameters 16-51
I
icons
devices B-1
management states B-3
VPN MPLS devices B-2
icons, severity, color coding 3-4
impact analysis
accumulating affected parties 14-6
affected pair report 14-5
affected severities 14-3
automatic mode 14-2
calculating 12-4
disabling 14-6
GUI 14-3
proactive mode 14-2
report structure 14-2
integrity service process A-1
Interface Status alarm
correlation 16-19
description 16-18
registry parameters 16-53
Inventory, Device shortcut menu 2-25
Inventory window
Device View panel 11-4
Device View panel toolbar 11-5
opening 11-1
Properties pane, Information tabs and tables 11-5
Ticket pane 11-5
Tree pane 11-3
Investigation State alarm
correlation 16-20
description 16-20
registry parameters 16-56
IP Interface Failure
examples 6-31
scenarios 6-29
IP Interface Status Down alarm
scenario 6-29
L
L2TP Peer Not Established alarm
correlation 16-20
description 16-20
registry parameters 16-56
L2TP Sessions Threshold alarm
correlation 16-21
description 16-21
registry parameters 16-58
launching EventVision 3-1
Layer2 MPLS Tunnel Endpoint
OID structure 17-4
Layer 2 Tunnel Down alarm
correlation 16-22
description 16-21
registry parameters 16-59
LDP Neighbor Loss alarm
correlation 16-23
description 16-22
registry parameters 16-60
Link Down alarm
correlation 16-24
description 16-23
registry parameters 16-61
Link Down Endpoint
OID structure 17-3
Link List pane, Link Properties 12-3
Link Properties
Link List pane 12-3
Properties pane 12-3
link properties, opening 12-2
links
adding 12-6
filtering 8-18
Link shortcut menu
Filter Tickets 2-29
Properties 2-29
link source, finding 8-15
Links view
NetworkVision window 2-11
overview 12-8
Links view shortcut menu
Attach Business Tag 2-29
Detach/Edit 2-29
Find Source 2-29
Properties 2-29
Link Utilization alarm
correlation 16-25
description 16-24
registry parameters 16-64
Load Path Tracer, File menu 2-21
logging out 15-12
EventVision 15-12
NetworkVision 2-37
logical element, definition i-xxiii
logical inventory, viewing 11-8
Logical Inventory window 11-8
logical link, definition i-xxiii
Logical Port Down alarm
correlation 16-25
description 16-25
registry parameters 16-65
M
managed element, definition i-xxiii
Management, Device shortcut menu 2-27
management state icons B-3
management states 2-17
network objects 2-17
map files in PathTracer, saving 9-13
map layout, defining 8-7
Map pane, NetworkVision window 2-7
maps
closing 8-10
creating 8-3
deleting 8-10
previewing 8-22
printing 8-24
renaming 8-11
saving 8-7
saving, new 8-8
saving as an image 8-8
selecting views 8-14
Map shortcut menu
Aggregate 2-27
Filter Tickets 2-28
Go to Parent 2-27
Go to Root 2-27
Mark as A Side, Node menu 2-23
Mark as Z Side, Node menu 2-24
Memory Utilization alarm
correlation 16-26
description 16-26
registry parameters 16-66
Menu bar, NetworkVision 2-20
MPLS Black Hole Found alarm
correlation 16-27
description 16-26
registry parameters 16-67
MPLS Interface Removed alarm
correlation 16-28
description 16-27
registry parameters 16-68
MPLS TE Tunnel Down alarm
correlation 16-28
description 16-28
registry parameters 16-69
N
network, viewing 8-12
network devices
finding 8-16
viewing 8-13
networking technologies
ATM and Frame Relay
configured on cloud VNEs 7-3
Ethernet
configured on cloud VNEs 7-3
supported for cloud VNEs 7-2
network object, definition i-xxiii
network objects, status 2-15
management state 2-17
new ticket propagation 2-16
propagation 2-15
severity 2-15
tickets 2-18
NetworkVision
customizing 2-31
Edit menu
Find Business Tag 2-22
Find in Map 2-22
Resize 2-22
File menu
Add Device 2-21
Add VPN 2-21
Close Map 2-21
Exit 2-22
Load Path Tracer 2-21
New Map 2-21
Open 2-21
Print 2-22
Print Preview 2-21
Save As Image 2-21
Save Map 2-21
Help menu
About CiscoANA NetworkVision 2-25
Cisco.com 2-24
Menu bar 2-20
Node menu
Aggregate 2-23
Disaggregate 2-23
Inventory 2-23
Mark as A Side 2-23
Mark as Z Side 2-24
Properties 2-24
starting 2-1
Tools menu
Change User Password 2-24
Options 2-24
Window Menu 2-24
View menu
Fit In Window 2-22
Layout 2-22
Normal Select 2-23
Overview 2-22
Pan 2-23
Zoom In 2-22
Zoom Out 2-22
Zoom Selection 2-23
NetworkVision window
Device view 2-9
Links view 2-11
Map pane 2-7
Ticket pane 2-13
workspace 2-6
New Map, File menu 2-21
Normal Select, View menu 2-23
Notes tab,Ticket Properties dialog box 14-16
O
obtaining documentation i-xxv
Open, File menu 2-21
opening
CPU usage graph 8-20
DLCI/VC/Cross Connect table 11-9
Inventory window 11-1
link properties 12-2
maps 8-4
PathTracer 9-2
Port Utilization graph 11-7
selected maps 8-2
ticket properties 14-10
Options, Tools menu 2-24
Options dialog box 3-5
overview
Command Builder 1-3
NetworkVision 1-1
PathTracer 1-2
SoftProperties Manager 1-2
Overview, View menu 2-22
P
Pan, View menu 2-23
parties, accumulating affected 14-8
password, changing 2-31
path information, viewing 9-12
paths
comparing 9-14
rerunning 9-14
PathTracer
Multi-Path window
Map pane 9-7
Shortcut menu 9-6
opening 9-2
overview 9-2
Single-Path window
File menu 9-9
Help menu 9-10
Layer tabs 9-11
Properties table 9-11
Shortcut menu 9-10
Toolbar 9-9
Tools menu 9-10
topological map 9-11
View menu 9-9
Window menus 9-9
PathTracer Multi-Path window
File menu 9-6
Paths pane 9-7
Tabs 9-6
permissions, security 2-3
physical element, definition i-xxiii
physical inventory, viewing 11-6
physical link, definition i-xxiii
ping devices 8-21
port alarms, disabling 11-7
Port Down alarm
correlation 16-29
description 16-29
registry parameters 16-71
Port Utilization graph, opening 11-7
preview maps 8-22
Print, File menu 2-22
printing maps 8-24
Print Preview, File menu 2-21
print setup, defining 8-22
Properties
Device shortcut menu 2-27
Link shortcut menu 2-29
Links View shortcut menu 2-29
Node menu 2-24
Ticket shortcut menu 2-30
properties, tickets 15-8
Properties pane, Link Properties 12-3
Provisioning tab
overview 15-3
properties 15-9
R
refreshing, events list 15-10
registry parameters 16-33
related documentation i-xxiv
Remove, Ticket shortcut menu 2-30
Remove from Map
Aggregated Node shortcut menu 2-28
Device shortcut menu 2-26
removing devices from map 8-6
removing tickets 14-18
Rename, Aggregated Node shortcut menu 2-28
renaming
aggregated node 8-17
maps 8-11
rerunning paths 9-14
Resize
Aggregated Node shortcut menu 2-28
Device shortcut menu 2-26
Edit menu 2-22
resizing devices 8-11
roles, security 2-3
root cause analysis 5-1
Rx Dormant alarm
correlation 16-30
description 16-29
registry parameters 16-73
Rx Utilization alarm
correlation 16-30
description 16-30
impact analysis 16-31
registry parameters 16-74
S
Save As Image, File menu 2-21
Save as New map
Aggregated Node shortcut menu 2-28
Device shortcut menu 2-26
Save Map, File menu 2-21
saving
map as an image 8-8
maps 8-7
new maps 8-8
PathTracer
counter values 9-13
map files 9-13
scopes, security 2-4
searching for business tags 13-3
security
permissions 2-3
roles 2-3
scopes 2-4
Security tab 15-4
selecting map views 8-14
selection filters, setting 2-35
service alarms
source OIDs 17-1
supported by Cisco ANA 16-1
Service tab 15-4
setting selection filters 2-35
severity
link severity examples 2-16
network device 2-15
propagation 2-15
severity propagation, definition i-xxii
Shelf Out alarm
correlation 16-31
description 16-31
registry parameters 16-75
shortcut menus 2-25
Shortcut Properties menu 3-4
Show as Aggregation, Aggregated Node shortcut menu 2-29
Show Thumbnail, Aggregated Node shortcut menu 2-28
SoftProperties Manager, overview 1-2
sorting tables 2-36
source OIDs (object identifiers) 17-1
BGP Neighbor Entry OID 17-6
IP Interface OID 17-6
L2TP Peer OID 17-9
Logical Port OID 17-9
LSE (Label Switching Entity) OID 17-7
LSE Entry OID 17-8
Managed Element OID 17-2
Module OID 17-5
MpBgp OID 17-6
MPLS TE Tunnel OID 17-8
Physical Layer OID 17-4
Shelf OID 17-5
Topological Link OID 17-2
supported alarms 17-2
starting NetworkVision 2-1
status
network objects 2-15
management state 2-17
new ticket propagation 2-16
propagation 2-15
severity 2-15
tickets 2-18
tickets 14-19
submitting a service request i-xxv
Syslog tab 15-5
System tab 15-6
T
tables
clearing filters 2-35
defining filters 2-34
exporting to a file 2-37
finding text 2-33
setting selection filters 2-35
sorting 2-36
working with 2-33
Telnet to devices 8-21
ticket pane
displaying
acknowledged ticket B-4
cleared ticket B-4
generated ticket B-3
up ticket B-4
Ticket pane, NetworkVision window 2-13
ticket properties, opening 14-10
Ticket Properties dialog box
Advanced tab 14-16
Affected Parties tab 14-13
Correlation tab 14-15
General tab 14-11
History tab 14-12
Notes tab 14-16
tickets
acknowledged 14-20
acknowledging 14-17
bookkeeping events 4-9
cleared 14-20
clearing 14-18
clearing automatically 4-10
concept i-xxii
definition 4-8
filtering by criteria 14-8
filtering by device 14-8
generated 14-19
management operations 4-9
properties 15-8
removing 14-18
removing automatically 4-9
root cause alarm 4-8
severity 4-9
status 14-19
ticketable event 4-9
Ticket shortcut menu
Acknowledge 2-30
Clear 2-30
Clear and Remove 2-30
Find Source 2-30
Properties 2-30
Remove 2-30
ticket source, finding 8-15
Ticket tab
overview 15-6
toolbar
NetworkVision 2-18
Ticket Properties 14-17
Ticket Properties dialog box 15-8
Tools, Device shortcut menu 2-26
Tools menu, EventVision 3-4
Topology, Device shortcut menu 2-26
Tree pane, NetworkVision window 2-6
Tx Dormant alarm
correlation 16-32
description 16-31
registry parameters 16-76
Tx Utilization alarm
correlation 16-32
description 16-32
impact analysis 16-32
registry parameters 16-77
U
unmanaged network, definition i-xxiii
unmanaged segments
using cloud VNEs 7-1
working with 7-1
Up ticket 14-20
user password, changing 2-31
V
V1, V2 and V3 Trap tab properties 15-9
V1 Trap tab 15-7
V2-V3 Trap tab 15-7
viewing
business tag properties 13-4
device properties 10-1
event properties 15-8
logical inventory 11-8
network 8-12
network devices 8-13
path information 9-12
physical inventory 11-6
report for affected pair 14-17
VNE properties 10-3
View menu, EventVision 3-4
virtual cloud, definition i-xxiii
virtual private network (VPN), definition i-xxiii
VNEs, viewing properties 10-3
VNE Tools, Device shortcut menu 2-27
VPN MPLS device icons B-2
W
working with business tags 13-2
workspace, NetworkVision window 2-6
Z
Zoom In, View menu 2-22
Zoom Out, View menu 2-22
Zoom Selection, View menu 2-23