Table C-1 System-Detected Error and Event Messages
Source OID
|
Description
|
Severity
|
Cause
|
Action
|
Category: MCReachability
|
IMC
|
Agent <vne name>, <agent ip> is reachable: DNA Unit = <mc ip> AVM = <avmid>
|
CLEARED
|
The VNE is reachable.
|
None needed.
|
IMC
|
Agent <vne name>, <agent ip> is unreachable: DNA Unit = <mc ip> AVM = <avmid>
|
MINOR
|
Various causes; system or network failure.
|
Contact Cisco Support.
|
IAvm
|
AVM <ip>:<avmid> (<avmkey>) is reachable
|
CLEARED
|
The AVM is reachable.
|
None needed.
|
IAvm
|
AVM <ip>:<avmid> (<avmkey>) is unreachable
|
MINOR
|
Network or machine failure.
|
Contact Cisco Support.
|
IMC
|
Unit <ip> reachable
|
CLEARED
|
The MC is reachable.
|
None needed.
|
IMC
|
Unit <ip> unreachable
|
MINOR
|
System, network, or machine failure.
|
Contact Cisco Support.
|
Category: alarm threshold
|
IAvm
|
Violet threshold reached, alarms must be deleted
|
CRITICAL
|
There are too many alarms open in the system.
|
Remove alarms.
|
IAvm
|
Red threshold reached, deleting alarms!!!
|
CRITICAL
|
There are too many alarms open in the system and the user has not removed them.
|
The system is deleting some of the alarms.
|
Category: backup
|
IAvm
|
Unable to backup the database because the database is not in archive mode
|
MAJOR
|
The database is not configured to work in archive log mode so the database cannot be backed up.
|
Change the database to archive log mode.
|
IAvm
|
Unable to delete directory:<path>
|
MAJOR
|
Permission problems.
|
Check the directory permissions.
|
IAvm
|
Unable to delete file:<name>
|
MAJOR
|
Permission problems.
|
Check the file permissions.
|
IAvm
|
Error deleting files from:<path>
|
MAJOR
|
Permission problems.
|
Check the permissions of the directory containing the files and the permissions on the files.
|
IAvm
|
Error deleting files from:<path>
|
MAJOR
|
Permission problems.
|
Check the file permissions.
|
Category: bad alarms
|
IAvm
|
Found alarms that do not refer to any network element in the system. Deleting <count> alarms.
|
MINOR
|
Element removed without first removing its alarms.
|
The system is removing the relevant alarms.
|
Category: bad oid
|
IAvm
|
<count> bad oids found in table businessObject
|
CRITICAL
|
Bad businessObjects were inserted into the database.
|
The system is removing them.
|
Category: bos misconfiguration
|
IElementManagement
|
<duplicate value> is configured as <existing element> in Unit <mc ip> AVM <avm id> and also as <new element> in Unit <new mc ip> AVM <new avm id>
|
MAJOR
|
XML files were edited manually and incorrectly.
Note: The existing element is a VNE. The duplicate value is either the VNE's name or its IP address.
|
Fix XML file. Remove conflicting entry.
|
Category: drop affected
|
IAvm
|
Dropping affected Message of size:<size> the total affected waiting to be saved is:<count>
|
CRITICAL
|
The system was shut down while removing affected.
|
The system removes the remaining affected.
|
Category: event-rate-limiter
|
IAvm
|
Dropped Events Report
Long Description
List of dropped events, with the total number of events dropped for each type of event. For example:
Count type (ID)
-----------------------------------------
282 dot1qBridge trap (dot1qBridge trap
601 generic trap (generic trap)
|
CRITICAL
|
There is an event burst in the network . The number of events received exceeded the Cisco ANA threshold. Cisco ANA dropped the excess events.
|
Check the network for the root cause of the event burst.
|
IAvm
|
<number of seconds> sec limiter for default event type reached CLEARED threshold
|
CLEARED
|
The rate of events received has now dropped below the threshold and is normal.
|
None needed.
|
IAvm
|
<number of seconds> sec limiter for default event type reached WARNING threshold
|
WARNING
|
The rate at events are being received is very close to the defined threshold value. There may be an event burst in the network.
|
Check the network for the root cause of the event burst.
|
Category: free space
|
IAvm
|
No room for tablespace <tablespace name> on the disk
|
CRITICAL
|
There is no free space on the disk partition that the database occupies.
|
Free some space on the disk partition.
|
IAvm
|
No room for <object name> in tablespace <tablespace name>
|
MINOR
|
There is not enough free table space to accommodate growth in the table space.
|
The system will increase the table space when the table needs to grow.
|
Category: no stacktrace
|
IAvm
|
Session discard a msg due to an exception <exception msg>
|
MAJOR
|
An exception occurred while handling an internal message.
|
If this event recurs frequently, check the logs for the exception type.
|
Category: partitioning
|
IAvm
|
Unable to split partition <partition name> on <table name> because it contains data!
|
CRITICAL
|
The system did not split the partition before the system started inserting data into it.
|
Contact Cisco Support.
|
Category: queue-size-limiter
|
IAvm
|
Queue Size Limiter Report
|
CRITICAL
|
There was an event burst in the network. The number of events received exceeded the Cisco ANA threshold. Cisco ANA dropped the excess events.
|
Check the network for the root cause of the event burst.
|
Category: session timeout
|
IAvm
|
Session creator <creator> has timed out (session XID=<session xid>)
|
MINOR
|
The response to the last ping message was longer than the threshold time. This can result from delays and errors in the network or the application.
|
Notify Cisco Support (low priority).
|
Category: severity
|
IAvm
|
Found Integrity problem on <problems> elements
|
CRITICAL
|
There was a problem calculating the severity.
|
The system will fix the inaccuracy.
|
Category: tickets capacity
|
IAvm
|
Tickets capacity back to normal.
|
CLEARED
|
The number of tickets Cisco ANA is generating has dropped below the defined threshold value.
|
None needed.
|
IAvm
|
Tickets capacity overflow, red threshold reached.
|
CRITICAL
|
The number of new tickets Cisco ANA is generating has reached the defined threshold value.
|
Check the network for the root cause of the event burst.
|
Category: user disabled
|
IAvm
|
Too many failed login, user disabled <username>
|
MINOR
|
Too many failed login attempts caused Cisco ANA to set the user ID to "disabled".
|
Investigate the reason for the user login failures. If the reason was legitimate, reset the user profile to "enabled".
|
Category: Device System Events
|
IElementManagement
|
Agent <agent ip> is not loading because of incorrect polling group. BOS Unit = <unit ip> AVM = <avm id>
|
MINOR
|
The polling group defined while adding the agent does not exist or is corrupt.
|
Verify the polling group definition and specify the correct polling group.
|
IElementManagement
|
Configuration Error - Duplicate IP [<existing da ip>]. Will unload device.
|
CRITICAL
|
The error can occur when:
1. A duplicate agent IP was added by mistake, even if the management IP address on the device is different.
2. Two devices have a duplicate management IP address and two agents for these two devices were added.
|
Remove the agent with the duplicate IP, rectify that on the device, and then add the agent again.
|
IElementManagement
|
Configuration Error - Duplicate Key [<existing da key>]. Will unload device.
|
CRITICAL
|
Cisco ANA found a duplicate device key and will unload the device.
|
Assign a unique key to the device, then reload it.
|
IElementManagement
|
Agent <agent ip> is starting. BOS Unit = <unit ip> AVM = <avm id>
|
MINOR
|
The specified VNE is starting.
|
None needed.
|
IElementManagement
|
Agent <agent ip> is shutting down. BOS Unit = <unit ip> AVM = <avm id>
|
MINOR
|
The specified VNE is shutting down.
|
None needed.
|
IElementManagement
|
Agent <agent ip> not responding: BOS Unit = <unit ip> AVM = <avm id>
|
MAJOR
|
The specified VNE is not responding.
|
Check AVM logs for any errors or memory issues.
|
IElementManagement
|
Agent <agent ip> suppressed: BOS Unit = <unit ip> AVM = <avm id>
|
MAJOR
|
The specified VNE is not responding. Efforts to restart the VNE have failed, so Cisco ANA is now suppressing the VNE.
|
Check the VNE and restart manually.
|
IElementManagement
|
Out of Memory
|
CRITICAL
|
The AVM memory is insufficient.
|
Increase the amount of memory allocated to the AVM.
|
Category: AVM System Events
|
IAvm
|
AVM <AVM id> is starting. BOS Unit = <Unit IP Address>
|
MINOR
|
The specified AVM is starting.
|
None needed.
|
IAvm
|
AVM <AVM id> is shutting down.BOS Unit = <Unit IP Address>
|
MINOR
|
The specified AVM is shutting down.
|
None needed.
|
IAvm
|
AVM <avm id> suppressed: BOS Unit = <unit ip> AVM = <avm id>
|
MINOR
|
The specified AVM is not responding and Cisco ANA's efforts to restart it have failed multiple times. Cisco ANA is now permanently suppressing the AVM.
|
Check AVM logs for any evident errors, rectify those errors, and restart manually.
|
IAvm
|
AVM <avm id> not responding: BOS Unit = <unit ip> AVM = <avm id>
|
MAJOR
|
The specified AVM is not responding.
|
Check AVM logs for any evident errors, rectify those errors, and restart manually.
|
IAvm
|
Memory usage normal
|
CLEARED
|
The amount of memory the AVM consumes has returned to normal (occurs only after usage was set to HIGH).
|
None needed.
|
IAvm
|
Memory usage high
|
WARNING
|
The amount of memory the AVM consumes exceeded the HIGH threshold (set as a percentage of total memory; default is 85%).
|
Consider increasing the amount of memory for this AVM.
|
IAvm
|
AVM <avm id> started. BOS Unit = <unit ip address>
|
MINOR
|
The specified AVM has started.
|
None needed.
|
IAvm
|
AVM <avm id> shut down.BOS Unit = <unit ip address>
|
MINOR
|
The specified AVM has shut down.
|
None needed.
|
IAvm
|
An outgoing <frame type> frame to <port peer description> was dropped
|
MAJOR
|
There is insufficient buffer space for outgoing transport frames.
|
Note the machine's CPU usage and then contact Cisco Support.
|
IAvm
|
<repeat count> frames were dropped in the last <time> seconds - for example an outgoing <frame type> frame to <port peer description>
|
MAJOR
|
There is insufficient buffer space. Repeated events were suppressed to avoid an event storm.
|
Note the machine's CPU usage and then contact Cisco Support.
|
IAvm
|
A deserialization error occurred: class version error while deserializing a <frame type name> frame from <transport string> to <transport string>: <class name>
|
MAJOR
|
Code incompatibility exists between the source's AVM and the target's AVM.
|
Contact Cisco Support.
|
IAvm
|
<deserialization error repeat count> deserialization errors occurred in the last <time> seconds - for example: class version error while deserializing a <frame type name> frame from <transport string> to <transport string>: <class name>
|
MAJOR
|
A code incompatibility exists; repeated events were suppressed.
|
Contact Cisco Support.
|
Category: Unit System Events
|
IMC
|
Server <mcIp> manual failover initiated. Raising Redundant machine = <redundantIp>
|
MAJOR
|
A manual failover was requested for unit <DNA unit IP>.Cisco ANA is attempting to start the specified standby machine.
|
None needed.
|
IMC
|
Server <mcIp> not responding. Raising Redundant machine = <redundantIp>
|
MAJOR
|
A manual failover was requested for unit <DNA unit IP>.Cisco ANA is attempting to start the specified standby machine.
|
None needed.
|
IMC
|
Server <mcIp> manual failover initiated. No Redundant machine available.
|
MAJOR
|
The High Availability service cannot service the the failover request because it cannot find an assigned standby machine.
|
Assign a machine to serve as a standby unit.
|
IMC
|
Server <mcIp> not responding. No Redundant machine available.
|
MAJOR
|
The High Availability service can not service the failover request because the assigned standby machine <mcIp> is not responding and there is no machine assigned to replace it.
|
Assign a machine to serve as a standby unit.
|
IMC
|
Registry Possibly out of Sync.
|
WARNING
|
The Registry service has detected that the registry is not synchronized with the golden source.
|
Reload the unit.
|
IMC
|
BOS Unit <unit ip> is starting.
|
MINOR
|
The specified Unit is starting.
|
None needed.
|
IMC
|
BOS Unit <unit ip> is shutting down.
|
MINOR
|
The specified Unit is shutting down.
|
None needed.
|
IMC
|
Uplink to <peer host address>/<peer AVM id> disabled
|
MINOR
|
The Administrator disabled the uplink to the specified host or peer AVM.
|
None needed.
|
IMC
|
Uplink to <peer host address>/<peer AVM id> enabled
|
MINOR
|
The Administrator disabled the uplink to the specified host or peer AVM.
|
None needed.
|
IMC
|
Uplink to <peer host address>/<peer AVM id> connected
|
MINOR
|
The uplink connection with the specified host or peer AVM was established.
|
None needed.
|
IMC
|
Uplink to <peer host address>/<peer AVM id> down
|
MINOR
|
The uplink to the specified host or peer AVM was lost.
|
Look for IP connectivity problems.
|
Category: Others
|
IManagedElement
|
VNE definitions did not load properly
Long Description
VNE definitions did not load properly. Reason: <reason>
|
CRITICAL
|
Cisco ANA was unable to load VNEs.
|
Check the AVM logs for any evident errors, rectify those errors, and restart manually.
|
System-Detected Error and Event Messages, Table C-1.