Cisco Active Network Abstraction Fault Management User Guide Version 3.5.2
Correlation Over Unmanaged Segments

Table Of Contents

Correlation Over Unmanaged Segments

Cloud VNE

Fault Correlation Across the Frame Relay or ATM or Ethernet Cloud

Cloud Problem Alarm

Cloud Correlation Example


Correlation Over Unmanaged Segments


This chapter describes how Cisco ANA performs correlation decisions over unmanaged segments, namely, clouds.

Cloud VNE—Describes managing more than one network segment that interconnects with others, over another network segment which is not managed.

Cloud Problem Alarm—Describes the cloud problem alarm, its correlation, and provides an example.

Cloud VNE

In some scenarios Cisco ANA is required to manage more than one network segment that interconnects with others over another network segment which is not managed. In such setups, faults on one device might be correlated to faults on another device that is located on the other side of the unmanaged segment of the network, or to unknown problems in the unmanaged segment itself.

A virtual cloud is used for representing unmanaged network segments. It represents the unmanaged segment of the network as a single device that the two managed segments of the network are connected to, and has that device simulate the workings of the unmanaged segment.

Virtual clouds support specific network setups. The types of unmanaged networks that are supported are:

Frame Relay

ATM

Ethernet

Fault Correlation Across the Frame Relay or ATM or Ethernet Cloud

When a Layer 3 or Layer 2 event (for example, reachability problem, neighbor change, Frame Relay DLCI down, ATM PVC down) occurs, it triggers a flow along the physical and logical path modeled on the VNEs. This is done in order to correlate to the actual root cause of this fault. If the flow passes over a cloud along the path flow, it marks it as a potential root cause for the fault. If there is no other root cause found on the managed devices, then the cloud becomes the root cause. A ticket is then issued and the original event correlates to it.

Cloud Problem Alarm

For some events, when there is no root cause found, a special cloud problem alarm is created. These events are then correlated to the alarm. The cloud problem alarm has a major severity, and is automatically cleared after a delay.

The following parameter can be controlled through the registry for the following event type:

correlate-to-cloud


Note For more information about this parameter, see "Event and Alarm Configuration Parameters".



Note The correlate-to-cloud parameter enables or disables the ability of an alarm to create a cloud problem alarm, and to correlate to it. The default value is false for all alarms in the system, meaning that an alarm does not correlate to the cloud problem alarm by default. However, there are several alarms that override the default configuration and are set to true, as follows:
BGP neighbor loss syslog
OSPF neighbor loss syslog
EIGRP syslog
CISCO IGRP syslog


Cloud Correlation Example

In this example, two devices that have OSPF configured are connected through a cloud. A malfunction occurs inside the unmanaged network that causes the OPSF neighbor down alarm to be generated. In this case the OSPF neighbor down alarm is correlated to the cloud problem.

Figure 4-1 Cloud Correlation Example

On the PE1 device, the OSPF neighbor down alarm was received, and no root cause was detected in any of the managed devices. A disconnected link inside the unmanaged network caused the OSPF neighbor down alarm. The following alarms are generated and correlated:

Cloud problem on the cloud:

OSPF neighbor down on the PE1 is correlated to the cloud problem alarm.