Cisco Active Network Abstraction Error Messages Version 3.5.2
System Error and Event Messages

Table Of Contents

System Error and Event Messages

Error and Event Messages

Glossary


System Error and Event Messages


This chapter details the system and event messages in Cisco ANA. The Glossary explains terms used in the messages.

Error and Event Messages

This document provides a list of system-detected errors and events supported by Cisco ANA and viewable in Cisco ANA EventVision.

Table 1-1 System-Detected Error and Event Messages 

Description
Cause
Action

VNE <VNE ip> is reachable: DNA Unit = <mc ip> AVM = <avmid>

The VNE is reachable.

None needed.

VNE <VNE ip> is unreachable: DNA Unit = <mc ip> AVM = <avmid>

Various causes; system or network failure.

Contact Cisco support.

AVM <ip>:<avmid> (<avmkey>) is reachable

The AVM is reachable.

None needed.

AVM <ip>:<avmid> (<avmkey>) is unreachable

Network or machine failure.

Contact Cisco support.

Unit <ip> reachable

The MC is reachable.

None needed.

Unit <ip> unreachable

System, network or machine failure.

Contact Cisco support.

Violet threshold reached, alarms must be deleted!!

There are too many alarms open in the system.

Remove alarms.

Red threshold reached, deleting alarms!!!

There are too many alarms open in the system and the user has not removed them.

The system is deleting some of the alarms.

Unable to backup the database because the database is not in archive mode

The database is not configured to work in archive log mode so the database can't be backed up.

Change the archive mode of the database to archive log.

Unable to delete directory:<path>

Permission problems.

Check the file permissions.

Unable to delete file:<name>

Permission problems.

Check the directory permissions.

Error deleting files from:<path>

Permission problems.

Check the permissions of the directory containing the files and the permissions of the files.

Found alarms that don't refer to any network element in the system. deleting <count> alarms!!!

Elements removed without first removing its alarms .

The system is removing the relevant alarms.

<count> bad oids found in table businessObject

Bad businessObject's were inserted into the database.

The system is removing them.

Bad oid found in table businessObject oid:<oid>

Bad businessObject was inserted into the database.

The system is removing it.

<duplicate value> is configured as <existing element> in Unit <mc ip> AVM <avm id> and also as <new element> in Unit <new mc ip> AVM <new avm id>

.xml files edited incorrectly manually.

Note The existing element is a VNE, the duplicate value is either the VNE's name or its IP address.

Fix .xml file. Remove conflicting entry.

Dropping affected message of size:<size> the total affected waiting to be saved is:<count>

The system was shutdown while removing affected.

The system removes the remaining affected.

No room for tablespace <tablespace name> on the disk

There is no free space on the disk partition of the database.

Free up some disk space on the disk partition.

No room for <object name> in tablespace <tablespace name>

No more free space for the table growth in the table space.

The system will increase the table space when the table needs to grow.

Unable to split partition <partition name> on <table name> because it contains data!

The system didn't split the partition before the system started inserting data into it.

Contact Cisco support.

Session creator <creator> has timed out (session XID=<session xid>)

Error in the system.

Notify Cisco support (low priority).

Found Integrity problem on <problems> elements!!

Problem calculating the severity.

The system will fix the inaccuracy.

License capacity exceeded for user
= <username>, ip = <ip>

User attempted to login but is already using the max. number of connections.

Close some of the user connections to the applications.

License expired for user = <username>, ip = <ip>

The user's license has expired.

Buy a license or login as another user.

No license exists for user = <username>, ip = <ip>

The user does not have a license to use the application.

Buy a license.

AVM <ip>:<avmid> (<avmkey>) was added

Administrator

None needed.

The class JAR list of AVM <ip>:<avmid> (<avmkey>) was changed to <classesjar>

Administrator

None needed.

AVM <ip>:<avmid> (<avmkey>) was disabled

Administrator

None needed.

AVM <ip>:<avmid> (<avmkey>) was enabled

Administrator

None needed.

High availability was disabled for AVM <ip>:<avmid> (<avmkey>)

Administrator

None needed.

High availability was enabled for AVM <ip>:<avmid> (<avmkey>)

Administrator

None needed.

The key of AVM <ip>:<avmid> (<avmkey>) was changed to <newkey>

Administrator

None needed.

The maximum heap size of AVM <ip>:<avmid> (<avmkey>)
was changed to <maxmem>

Administrator

None needed.

AVM <ip>:<avmid> (<avmkey>) was moved to <newip>

Administrator

None needed.

The patch JAR list of AVM <ip>:<avmid> (<avmkey>) was changed to <patchjar>

Administrator

None needed.

AVM <ip>:<avmid> (<avmkey>) was removed

Administrator

None needed.

AVM <ip>:<avmid> (<avmkey>) was restarted

Administrator

None needed.

Client license <key> was added

Administrator

None needed.

Client license <key> was removed

Administrator

None needed.

Element <key> was added to AVM <unitip>:<avmid>

Administrator

None needed.

The alias <alias> was added to element <key> (in AVM <unitip>:<avmid>)

Administrator

None needed.

The alias <alias> was removed from element <key> (in AVM <unitip>:<avmid>)

Administrator

None needed.

Element <key> (in AVM <unitip>:<avmid>)was disabled

Administrator

None needed.

Element <key> (in AVM <unitip>:<avmid>)was enabled

Administrator

None needed.

Element <key> was moved from AVM <unitip>:<avmid> to AVM <newip>:<newavmid>

Administrator

None needed.

Element <key> was removed from AVM <unitip>:<avmid>

Administrator

None needed.

High availability was disabled for the DNA network

Administrator

None needed.

High availability was enabled for the DNA network

Administrator

None needed.

User <username> was granted permission for scope <scope> with role <role>

Administrator executed grant permission to user command.

None needed.

User's <username> permission for scope <scope> was revoked (previous role: <role>)

Administrator executed revoke permission to user command.

None needed.

User's <username> role in scope <scope> was changed to <role>

Administrator executed change role to user command.

None needed.

Polling group <name> (description: <description>) was added

Administrator

None needed.

The description of polling group <name> was changed to <description>

Administrator

None needed.

Polling group <name> (description: <description>) was removed

Administrator

None needed.

Polling interval <group>/<name> (interval: <interval>) was added

Administrator

None needed.

Polling interval <group>/<name> was changed to <interval>

Administrator

None needed.

Polling interval <group>/<name> (interval: <interval>) was removed

Administrator

None needed.

Protection group <key> (description: <description>) was added

Administrator

None needed.

The description of protection group <key> was changed to <description>

Administrator

None needed.

Protection group <key> (description: <description>) was removed

Administrator

None needed.

Scope <scope> was created

Administrator executed create scope command.

None needed.

Scope <scope> was deleted

Administrator executed delete scope command.

None needed.

The following elements were added to scope <scope>: <elements>

Administrator executed add elements to scope command.

None needed.

The following elements were removed from scope <scope>: <elements>

Administrator executed remove elements to scope command.

None needed.

A static topology link from <source> to <destination> was added

Administrator

None needed.

The static topology link from <source> to <destination> was removed

Administrator

None needed.

A transport uplink was added between <sourceaddress> (local name: <sourcename>) and

<destinationaddress> (local name: <destinationname>)

Administrator

None needed.

The transport uplink between <sourceaddress> (local name: <sourcename>) and <destinationaddress> (local name: <destinationname>) was disabled

Administrator

None needed.

The transport uplink between <sourceaddress> (local name: <sourcename>) and <destinationaddress> (local name: <destinationname>) was enabled

Administrator

None needed.

The transport uplink between <sourceaddress> (local name: <sourcename>) and <destinationaddress> (local name: <destinationname>) was removed

Administrator

None needed.

DNA Unit <ip> was added

Administrator

None needed.

High availability was disabled for DNA Unit <ip>

Administrator

None needed.

High availability was enabled for DNA Unit <ip>

Administrator

None needed.

Manual failover was started in DNA Unit <ip>

Administrator

None needed.

The protection group of DNA Unit <ip> was changed to <protectiongroup>

Administrator

None needed.

DNA Unit <ip> was removed

Administrator

None needed.

DNA Unit <ip> was restarted

Administrator

None needed.

User <username> was created

Administrator executed create user command.

None needed.

User <username> was deleted

Administrator executed delete user command.

None needed.

User's <username> password was changed

Administrator executed change password command.

None needed.

The property <property> of user <username> was changed to <value>

Administrator executed change user property command.

None needed.

Invalid password. Couldn't authenticate user <username>

User entered an invalid password.

Re-enter the password correctly.

Invalid login. Unknown user <username>

User entered invalid login name.

Re-enter the login name correctly.

Number of open session for user <username> exceeded

User has opened more sessions than allowed.

Increase the amount of allowed sessions for this user or don't open so many.

Successful login <username>

User entered the correct login information.

None needed.

Maximum open sessions number exceeded (<maxOpenSessions>)

The users of the system have opened too many connections.

Close some of the connections to the system.

User <username> is disabled

User property was changed to disable.

None needed.

User <username> logged off

User closed the application that was connected to the system.

None needed.

User <username> changed password

User changed his password.

None needed.

Password expired. Couldn't authenticate user <username>

User password expiration date as arrived.

Update user password.

Account inactivity timeout expired. Account disabled. Couldn't authenticate user <username>

The user hasn't logged in within the specified time period and the account is disabled.

Enable user account.

Too many failed login, user disabled <username>

User tried too many times to login with an incorrect password, the account is disabled.

Enable the account.

Full GC max time exceeded (reached <seconds> seconds)

The system moved some of the heap to the swap.

Increase the amount of physical memory or reduce the amount of memory allocated to the AVM.

Out of Memory

The AVM memory insufficient.

Increase the amount of memory allocated to the AVM.

Registry Possibly out of Sync.

Registry service has detected that the registry of <DNA unit IP> is not synchronized with the golden source.

Reload the unit.

Memory usage set to HIGH

Amount of memory consumed by the AVM exceeded the HIGH threshold (set in percentage of total memory, default 85%).

Consider increasing the amount of memory for this AVM.

Memory usage set to Normal

Amount of memory consumed by the AVM returned to normal - occurs only after usage was set to HIGH.

None needed.

AVM not responding, DNA Unit: <DNA unit IP>, AVM: <avm ID>

HA service determined that the AVM <avm ID> on unit <DNA unit IP> is not responding.

None needed.

AVM suppressed, DNA Unit: <DNA unit IP>, AVM: <avm ID>

HA has suppressed AVM <avm ID> on unit <DNA unit IP>. This means that the AVM will not be started again automatically.

Resolve the problem that caused the suppression, and then restart the AVM manually.

Server <DNA unit IP> manual failover initiated. Raising redundant machine <redundant machine IP>

A manual failover was requested for unit <DNA unit IP>. <redundant machine IP> is being raised.

None needed.

Server <DNA unit IP> manual failover initiated. No redundant machine available.

HA detected that <DNA unit IP> stopped responding. <redundant machine IP> is being raised.

Assign a machine to serve as a standby unit.

Server <DNA unit IP> not responding. Raising redundant machine <redundant machine IP>

A manual failover was requested for unit <DNA unit IP>. <redundant machine IP> is being raised.

None needed.

Server <DNA unit IP> not responding. No redundant machine available.

HA detected that <DNA unit IP> stopped responding. No available machine can replace it.

Assign a machine to serve as a standby unit.

Out Of Memory, DNA Unit: <DNA unit IP>, AVM: <avm ID>

AVM exceeded its allocated memory.

Assign more memory to the AVM, then restart the AVM.

Configuration Error - Duplicate Key <device Key>. will unload device

A duplicate device key is detected. This device will be unloaded.

Assign a unique key to the device, and then reload it.

Uplink to <IP address>/<AVM ID> disabled

Uplink disabled by administrator action.

None needed.

Uplink to <IP address>/<AVM ID> enabled

Uplink enabled by administrator action.

None needed.

Uplink to <IP address>/<AVM ID> connected

Connection established with the other switch.

None needed.

Uplink to <IP address>/<AVM ID> down

Connection lost.

Look for IP connectivity problems.

A deserialization error occurred: [class version error | class not found] while deserializing a <frame type> frame from <source XID> to <destination XID>: <class name and version information>

Code incompatibility between the source's AVM and the target's AVM.

Contact Cisco support.

<number> deserialization errors occurred in the last <number> seconds - for example: [class version error | class not found] while deserializing a <frame type> frame from <source XID> to <destination XID>: <class name and version information>

Code incompatibility, repeated events suppressed.

Contact Cisco support.

An incoming <frame type> frame from [driver | switch] <IP address>/<AVM ID> (<IP host name>:<IP port>) was dropped

Insufficient buffer space for incoming transport frames.

Contact Cisco support. Note machine's CPU usage.

An outgoing <frame type> frame to [driver | switch] <IP address>/<AVM ID> (<IP host name>:<IP port>) was dropped

Insufficient buffer space for outgoing transport frames.

Contact Cisco support. Note machine's CPU usage.

<number> frames were dropped in the last <number> seconds - for example an incoming <frame type> frame from [driver | switch] <IP address>/<AVM ID> (<IP host name>:<IP port>) was dropped

Insufficient buffer space, repeated events suppressed to avoid an event storm.

Contact Cisco support. Note machine's CPU usage.

A message was dropped from <VNE XID>'s mailbox: <message class> from <XID> to <XID>

Insufficient buffer space in an VNE's message queue.

Contact Cisco support.

<number> messages were dropped in the last <number> seconds - for example this message from <VNE XID>'s mailbox: <message class> from <XID> to <XID>

Insufficient buffer space, repeated events suppressed.

Contact Cisco support.

Dropped events report:
<event type>:number
<event type>:number

The event type reached its rate limit and events of this type were dropped.

Contact Cisco support.

<period in seconds> sec period limiter for <event type> event type reached WARNING threshold

The event type reached its warning threshold.

Contact Cisco support.

<period in seconds> sec period limiter for <event type> event type reached CLEARED threshold

The event type reached its cleared threshold.

None needed.


Glossary

Term
Definition

avmid

Autonomous Virtual Machine ID

avmkey

Autonomous Virtual Machine key