Table 1-1 System-Detected Error and Event Messages
Description
|
Cause
|
Action
|
VNE <VNE ip> is reachable: DNA Unit = <mc ip> AVM = <avmid>
|
The VNE is reachable
|
None needed
|
VNE <VNE ip> is unreachable: DNA Unit = <mc ip> AVM = <avmid>
|
Various causes; system or network failure
|
Contact Cisco support
|
AVM <ip>:<avmid> (<avmkey>) is reachable
|
The AVM is reachable
|
None needed
|
AVM <ip>:<avmid> (<avmkey>) is unreachable
|
Network or machine failure
|
Contact Cisco support
|
Unit <ip> reachable
|
The MC is reachable
|
None needed
|
Unit <ip> unreachable
|
System, network or machine failure
|
Contact Cisco support
|
Violet threshold reached, alarms must be deleted!!
|
There are too many alarms open in the system
|
Remove alarms
|
Red threshold reached, deleting alarms!!!
|
There are too many alarms open in the system and the user has not removed them
|
The system is deleting some of the alarms
|
Unable to backup the database because the database is not in archive mode
|
The database is not configured to work in archive log mode so the database can't be backed up
|
Change the archive mode of the database to archive log
|
Unable to delete directory:<path>
|
Permission problems
|
Check the file permissions
|
Unable to delete file:<name>
|
Permission problems
|
Check the directory permissions
|
Error deleting files from:<path>
|
Permission problems
|
Check the permissions of the directory containing the files and the permissions of the files
|
Found alarms that don't refer to any network element in the system. deleting <count> alarms!!!
|
Elements removed without first removing its alarms
|
The system is removing the relevant alarms
|
<count> bad oids found in table businessObject
|
Bad businessObject's were inserted into the database
|
The system is removing them
|
Bad oid found in table businessObject oid:<oid>
|
Bad businessObject was inserted into the database
|
The system is removing it
|
<duplicate value> is configured as <existing element> in Unit <mc ip> AVM <avm id> and also as <new element> in Unit <new mc ip> AVM <new avm id>
|
.xml files edited incorrectly manually
Note: The existing element is a VNE, the duplicate value is either the VNE's name or its IP address.
|
Fix .xml file. Remove conflicting entry.
|
Dropping affected message of size:<size> the total affected waiting to be saved is:<count>
|
The system was shutdown while removing affected
|
The system removes the remaining affected
|
No room for tablespace <tablespace name> on the disk
|
There is no free space on the disk partition of the database
|
Free up some disk space on the disk partition
|
No room for <object name> in tablespace <tablespace name>
|
No more free space for the table growth in the table space
|
The system will increase the table space when the table needs to grow
|
Unable to split partition <partition name> on <table name> because it contains data!
|
The system didn't split the partition before the system started inserting data into it
|
Contact Cisco support
|
Session creator <creator> has timed out (session XID=<session xid>)
|
Error in the system
|
Notify Cisco support (low priority)
|
Found Integrity problem on <problems> elements!!
|
Problem calculating the severity
|
The system will fix the inaccuracy
|
License capacity exceeded for user
= <username>, ip = <ip>
|
User attempted to login but is already using the max. number of connections
|
Close some of the user connections to the applications
|
License expired for user = <username>, ip = <ip>
|
The user's license has expired
|
Buy a license or login as another user
|
No license exists for user = <username>, ip = <ip>
|
The user does not have a license to use the application
|
Buy a license
|
AVM <ip>:<avmid> (<avmkey>) was added
|
Administrator
|
None needed
|
The class JAR list of AVM <ip>:<avmid> (<avmkey>) was changed to <classesjar>
|
Administrator
|
None needed
|
AVM <ip>:<avmid> (<avmkey>) was disabled
|
Administrator
|
None needed
|
AVM <ip>:<avmid> (<avmkey>) was enabled
|
Administrator
|
None needed
|
High availability was disabled for AVM <ip>:<avmid> (<avmkey>)
|
Administrator
|
None needed
|
High availability was enabled for AVM <ip>:<avmid> (<avmkey>)
|
Administrator
|
None needed
|
The key of AVM <ip>:<avmid> (<avmkey>) was changed to <newkey>
|
Administrator
|
None needed
|
The maximum heap size of AVM <ip>:<avmid> (<avmkey>)
was changed to <maxmem>
|
Administrator
|
None needed
|
AVM <ip>:<avmid> (<avmkey>) was moved to <newip>
|
Administrator
|
None needed
|
The patch JAR list of AVM <ip>:<avmid> (<avmkey>) was changed to <patchjar>
|
Administrator
|
None needed
|
AVM <ip>:<avmid> (<avmkey>) was removed
|
Administrator
|
None needed
|
AVM <ip>:<avmid> (<avmkey>) was restarted
|
Administrator
|
None needed
|
Client license <key> was added
|
Administrator
|
None needed
|
Client license <key> was removed
|
Administrator
|
None needed
|
Element <key> was added to AVM <unitip>:<avmid>
|
Administrator
|
None needed
|
The alias <alias> was added to element <key> (in AVM <unitip>:<avmid>)
|
Administrator
|
None needed
|
The alias <alias> was removed from element <key> (in AVM <unitip>:<avmid>)
|
Administrator
|
None needed
|
Element <key> (in AVM <unitip>:<avmid>)was disabled
|
Administrator
|
None needed
|
Element <key> (in AVM <unitip>:<avmid>)was enabled
|
Administrator
|
None needed
|
Element <key> was moved from AVM <unitip>:<avmid> to AVM <newip>:<newavmid>
|
Administrator
|
None needed
|
Element <key> was removed from AVM <unitip>:<avmid>
|
Administrator
|
None needed
|
High availability was disabled for the DNA network
|
Administrator
|
None needed
|
High availability was enabled for the DNA network
|
Administrator
|
None needed
|
User <username> was granted permission for scope <scope> with role <role>
|
Administrator executed grant permission to user command
|
None needed
|
User's <username> permission for scope <scope> was revoked (previous role: <role>)
|
Administrator executed revoke permission to user command
|
None needed
|
User's <username> role in scope <scope> was changed to <role>
|
Administrator executed change role to user command
|
None needed
|
Polling group <name> (description: <description>) was added
|
Administrator
|
None needed
|
The description of polling group <name> was changed to <description>
|
Administrator
|
None needed
|
Polling group <name> (description: <description>) was removed
|
Administrator
|
None needed
|
Polling interval <group>/<name> (interval: <interval>) was added
|
Administrator
|
None needed
|
Polling interval <group>/<name> was changed to <interval>
|
Administrator
|
None needed
|
Polling interval <group>/<name> (interval: <interval>) was removed
|
Administrator
|
None needed
|
Protection group <key> (description: <description>) was added
|
Administrator
|
None needed
|
The description of protection group <key> was changed to <description>
|
Administrator
|
None needed
|
Protection group <key> (description: <description>) was removed
|
Administrator
|
None needed
|
Scope <scope> was created
|
Administrator executed create scope command
|
None needed
|
Scope <scope> was deleted
|
Administrator executed delete scope command
|
None needed
|
The following elements were added to scope <scope>: <elements>
|
Administrator executed add elements to scope command
|
None needed
|
The following elements were removed from scope <scope>: <elements>
|
Administrator executed remove elements to scope command
|
None needed
|
A static topology link from <source> to <destination> was added
|
Administrator
|
None needed
|
The static topology link from <source> to <destination> was removed
|
Administrator
|
None needed
|
A transport uplink was added between <sourceaddress> (local name: <sourcename>) and
<destinationaddress> (local name: <destinationname>)
|
Administrator
|
None needed
|
The transport uplink between <sourceaddress> (local name: <sourcename>) and <destinationaddress> (local name: <destinationname>) was disabled
|
Administrator
|
None needed
|
The transport uplink between <sourceaddress> (local name: <sourcename>) and <destinationaddress> (local name: <destinationname>) was enabled
|
Administrator
|
None needed
|
The transport uplink between <sourceaddress> (local name: <sourcename>) and <destinationaddress> (local name: <destinationname>) was removed
|
Administrator
|
None needed
|
DNA Unit <ip> was added
|
Administrator
|
None needed
|
High availability was disabled for DNA Unit <ip>
|
Administrator
|
None needed
|
High availability was enabled for DNA Unit <ip>
|
Administrator
|
None needed
|
Manual failover was started in DNA Unit <ip>
|
Administrator
|
None needed
|
The protection group of DNA Unit <ip> was changed to <protectiongroup>
|
Administrator
|
None needed
|
DNA Unit <ip> was removed
|
Administrator
|
None needed
|
DNA Unit <ip> was restarted
|
Administrator
|
None needed
|
User <username> was created
|
Administrator executed create user command
|
None needed
|
User <username> was deleted
|
Administrator executed delete user command
|
None needed
|
User's <username> password was changed
|
Administrator executed change password command
|
None needed
|
The property <property> of user <username> was changed to <value>
|
Administrator executed change user property command
|
None needed
|
Invalid password. Couldn't authenticate user <username>
|
User entered an invalid password
|
Re-enter the password correctly
|
Invalid login. Unknown user <username>
|
User entered invalid login name
|
Re-enter the login name correctly
|
Number of open session for user <username> exceeded
|
User has opened more sessions than allowed
|
Increase the amount of allowed sessions for this user or don't open so many
|
Successful login <username>
|
User entered the correct login information
|
None needed
|
Maximum open sessions number exceeded (<maxOpenSessions>)
|
The users of the system have opened too many connections
|
Close some of the connections to the system
|
User <username> is disabled
|
User property was changed to disable
|
None needed
|
User <username> logged off
|
User closed the application that was connected to the system
|
None needed
|
User <username> changed password
|
User changed his password
|
None needed
|
Password expired. Couldn't authenticate user <username>
|
User password expiration date as arrived
|
Update user password
|
Account inactivity timeout expired. Account disabled. Couldn't authenticate user <username>
|
The user hasn't logged in within the specified time period and the account is disabled
|
Enable user account
|
Too many failed login, user disabled <username>
|
User tried too many times to login with an incorrect password, the account is disabled
|
Enable the account
|
Full GC max time exceeded (reached <seconds> seconds)
|
The system moved some of the heap to the swap
|
Increase the amount of physical memory or reduce the amount of memory allocated to the AVM
|
Out of Memory
|
The AVM memory insufficient
|
Increase the amount of memory allocated to the AVM
|
Registry Possibly out of Sync.
|
Registry service has detected that the registry of <DNA unit IP> is not synchronized with the golden source
|
Reload the unit
|
Memory usage set to HIGH
|
Amount of memory consumed by the AVM exceeded the HIGH threshold (set in percentage of total memory, default 85%)
|
Consider increasing the amount of memory for this AVM
|
Memory usage set to Normal
|
Amount of memory consumed by the AVM returned to normal - occurs only after usage was set to HIGH
|
None needed
|
AVM not responding, DNA Unit: <DNA unit IP>, AVM: <avm ID>
|
HA service determined that the AVM <avm ID> on unit <DNA unit IP> is not responding
|
None needed
|
AVM suppressed, DNA Unit: <DNA unit IP>, AVM: <avm ID>
|
HA has suppressed AVM <avm ID> on unit <DNA unit IP>. This means that the AVM will not be started again automatically
|
Resolve the problem that caused the suppression, and then restart the AVM manually
|
Server <DNA unit IP> manual failover initiated. Raising redundant machine <redundant machine IP>
|
A manual failover was requested for unit <DNA unit IP>. <redundant machine IP> is being raised
|
None needed
|
Server <DNA unit IP> manual failover initiated. No redundant machine available.
|
HA detected that <DNA unit IP> stopped responding. <redundant machine IP> is being raised.
|
Assign a machine to serve as a standby unit
|
Server <DNA unit IP> not responding. Raising redundant machine <redundant machine IP>
|
A manual failover was requested for unit <DNA unit IP>. <redundant machine IP> is being raised
|
None needed
|
Server <DNA unit IP> not responding. No redundant machine available.
|
HA detected that <DNA unit IP> stopped responding. No available machine can replace it
|
Assign a machine to serve as a standby unit
|
Out Of Memory, DNA Unit: <DNA unit IP>, AVM: <avm ID>
|
AVM exceeded its allocated memory
|
Assign more memory to the AVM, then restart the AVM
|
Configuration Error - Duplicate Key <device Key>. will unload device
|
A duplicate device key is detected. This device will be unloaded
|
Assign a unique key to the device, and then reload it
|
Uplink to <IP address>/<AVM ID> disabled
|
Uplink disabled by administrator action
|
None needed
|
Uplink to <IP address>/<AVM ID> enabled
|
Uplink enabled by administrator action
|
None needed
|
Uplink to <IP address>/<AVM ID> connected
|
Connection established with the other switch
|
None needed
|
Uplink to <IP address>/<AVM ID> down
|
Connection lost
|
Look for IP connectivity problems
|
A deserialization error occurred: [class version error | class not found] while deserializing a <frame type> frame from <source XID> to <destination XID>: <class name and version information>
|
Code incompatibility between the source's AVM and the target's AVM
|
Contact Cisco support
|
<number> deserialization errors occurred in the last <number> seconds - for example: [class version error | class not found] while deserializing a <frame type> frame from <source XID> to <destination XID>: <class name and version information>
|
Code incompatibility, repeated events suppressed
|
Contact Cisco support
|
An incoming <frame type> frame from [driver | switch] <IP address>/<AVM ID> (<IP host name>:<IP port>) was dropped
|
Insufficient buffer space for incoming transport frames
|
Contact Cisco support. Note machine's CPU usage
|
An outgoing <frame type> frame to [driver | switch] <IP address>/<AVM ID> (<IP host name>:<IP port>) was dropped
|
Insufficient buffer space for outgoing transport frames
|
Contact Cisco support. Note machine's CPU usage
|
<number> frames were dropped in the last <number> seconds - for example an incoming <frame type> frame from [driver | switch] <IP address>/<AVM ID> (<IP host name>:<IP port>) was dropped
|
Insufficient buffer space, repeated events suppressed to avoid an event storm
|
Contact Cisco support. Note machine's CPU usage
|
A message was dropped from <VNE XID>'s mailbox: <message class> from <XID> to <XID>
|
Insufficient buffer space in an VNE's message queue
|
Contact Cisco support
|
<number> messages were dropped in the last <number> seconds - for example this message from <VNE XID>'s mailbox: <message class> from <XID> to <XID>
|
Insufficient buffer space, repeated events suppressed
|
Contact Cisco support
|
Dropped events report:
<event type>:number
<event type>:number
|
The event type reached its rate limit and events of this type were dropped
|
Contact Cisco support
|
<period in seconds> sec period limiter for <event type> event type reached WARNING threshold
|
The event type reached its warning threshold.
|
Contact Cisco support
|
<period in seconds> sec period limiter for <event type> event type reached CLEARED threshold
|
The event type reached its cleared threshold.
|
None needed
|
