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Cisco 12000/10720 Router Manager User's Guide, 3.2
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Preface
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Overview
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Concepts
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Getting Started
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Managing Chassis
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Managing Modules
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Managing Interfaces
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Interface Profiles
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Interface Configuration
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Interface Status
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Interface Performance
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Layer 3 QoS
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Managing ATM Connections
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Managing VLANs
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Routing
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MPLS Management
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MPLS VRF Management
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MPLS Trap Management
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Fault Management
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Change Management
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Performance Management and Historical Data
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Troubleshooting and FAQs
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SONET/SDH Conversion Chart
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GUI Synchronization Details
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Investigating LSP Black Holes
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Index
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Table Of Contents
Performance Management and Historical Data
Performance Information Available Using Cisco 12000/10720 Router Manager
Viewing the Performance Manager Window
Viewing Performance Statistics
Saving Performance Data to a File
Performance Manager Window—Detailed Description
Performance Management and Historical Data
An important component of efficient network management is the ability to collect and analyze performance information in a large network of many devices. This performance information can assist you to pro-actively manage your network elements, and troubleshoot network problems.
This chapter describes the Cisco EMF Performance Manager application that is used in conjunction with the Cisco 12000/10720 Router Manager application to view performance statistics from the Cisco 12000/10720 Routers managed on your network.
Performance Manager collects historical performance data for interfaces and GRPs. You can only view performance information in Performance Manager if performance logging is switched on.
Performance Manager is a powerful, flexible tool that enables you to view general and performance specific attributes in one application and in a variety of formats (for example, graphs and tables). You define the attributes or parameters, choose the objects you want to view, select the date and time of the view, and set the summary interval.
Performance logging can be switched on/off globally (that is, for all modules and interfaces below these modules) from the Chassis Configuration window. See "Starting Global Performance Logging" section or "Stopping Global Performance Logging" section for further details.
Module performance logging can be switched on/off on a per module basis from the Module Performance window. Switching performance logging on for a selected module also switched performance logging on for the interfaces and VLAN sub-interfaces on the module. See "Starting or Stopping Performance Logging" section for further details.
VLAN sub-interfaces or interface performance logging can be switched on/off on a per interface basis from the Generic Interface Performance window. See "Starting Performance Logging for a Selected Interface" section for further details.
Performance Manager collects data for all different technologies on an interface. For example, if you want to view Performance Manager data for an ATM interface, performance attributes are listed for Generic and SONET technologies, because both apply to ATM interfaces.
Performance information in Cisco 12000/10720 Router Manager application can be viewed in two ways:
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Using Performance Manager to display historical data as well as current data in the form of a line chart, bar chart, or table.
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This chapter describes the Performance Manager application and the various historical performance statistics available on the various objects within the Cisco 12000/10720 Router Manager.
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Performance Information Available Using Cisco 12000/10720 Router Manager
Cisco 12000/10720 Router Manager collects a variety of performance information. The performance information collected can be viewed "real time" (as it happens), on a number of Interface Performance windows (see "Interface Performance,"), or as historical information using Performance Manager.
Table 20-1 summarizes the performance attributes that can be monitored for a GRP module and then viewed using the Performance Manager application.
Viewing the Performance Manager Window
To view the Performance Manager window:
Step 1
See Table 20-2 for information on which objects allow you to launch the Performance Manager window. The Performance Manager window appears, with the Line Chart tab displayed:
The Performance Manager window cannot be opened when multiple objects are selected (the menu options to open the Cisco 12000/10720 Router Manager windows are grayed out). Available menu options can be launched from a site object containing the required objects, when required.
The Performance Manager window appears (see Figure 20-1).
Figure 20-1 Performance Manager Window
The Performance Manager window allows you to:
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Step 2
Cisco EMF provides a command line utility (history Admin) that allows mass export of performance history data. See the Cisco Element Management Framework User Guide for further information.
Viewing Performance Statistics
To view performance statistics:
Step 1
Step 2
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Note
Step 3
The format must be mm/dd/yyyy.
Step 4
Step 5
You have two options when setting the end date.
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Step 6
You have two options when setting the end time
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Step 7
The summary interval is the period of time over which the rule is applied. This varies according to the attribute selected. You can choose the Raw option, which displays performance data in its most detailed format, not summarized.
The performance information corresponds to the attributes' raw values. If you choose a summary period, the information is displayed according to the summary rule. No summary period is associated with raw data.
When you choose Raw, the bar chart view is sometimes not available, and the Summary Rule option is grayed out.
Step 8
The Refresh Screen button is available for selection when Now is selected, or when any criteria has changed and you have moved the cursor away from the changed value by clicking the Tab key or by using the mouse.
The performance information appears as a line chart by default. You can view performance information as a Line Chart or as a Table Display by selecting the corresponding tab.
The performance information corresponds to the attributes' value returned during the raw sampling period. When a summary period other than raw is selected, the information appears according to the summary rule.
In some circumstances (possibly due to Cisco 12000/10720 Router Manager being shut down or a heavy network load), polls can be missed. Performance Manager deals with this problem by displaying missed polls in red.
The missed poll value is replaced by the last valid value collected. Performance Manager graphs and charts also indicate when an attribute started and stopped being polled due to history storage criteria being added, edited or removed. Start and stop polling events are shown in charts and tables
The start polling events point is shown in green, and the stop polling events point is shown in red.
A polling events key is displayed for selection.
Viewing a Chart
You can zoom in, zoom out and move around the displayed charts using the key presses detailed in Table 20-3. You must first select the chart before using the key presses detailed in Table 20-3.
Printing a Performance File
You can print performance statistics from the Performance Manager, either as a chart or as a table. A chart prints out the information which can be seen in the window, and a table prints out all of the performance statistics in a plain text format.
The output is printed by the default printer set up on your network.
Step 1
Step 2
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Saving Performance Data to a File
Performance data is stored in the Cisco EMF database. It is not exported to ASCII file by default. To save performance data, follow these steps:
Step 1
Step 2
The File Chooser window appears. The left hand panel displays the directories and the right hand panel displays the files. Use the scroll bars to locate the desired file.
Step 3
Step 4
The full path name of the selected file is displayed in the File Filter box, as well as the Choice box.
You can save the data to a new location or to a new file. Type in the new names as required in the Choice boxes.
Step 5
Archiving
Collected data is archived each day. The applied file name is generated automatically using the format mm-dd-yyyy.log. When entries are archived, they are purged from the database. By default, only raw data is archived.
If more than one purge is carried out in a day, the original log file is overwritten and the information stored is lost. After a purge, only the information in the current sample period is available for display.
Cisco EMF contains a utility called historyAdmin. HistoryAdmin enables you to selectively export performance data for groups in an automated manner. See the Cisco Element Management Framework User Guide for further details.
Exporting A Performance File
Performance data can be exported for use in other applications. To export performance data:
Step 1
Step 2
The File Chooser window appears. The left hand panel displays the directories and the right hand panel displays the files. Use the scroll bars to locate the desired file.
Step 3
Step 4
The full path name of the selected file is displayed in the File Filter box, as well as the Choice box.
You can save the data to a new location or to a new file. Type in the new names as required in the Choice boxes.
Step 5
Performance Manager Window—Detailed Description
The Performance Manager window displays three areas: Monitored Attributes, Time Period, and Summary. The Performance Manager window also displays three tabs: Line Chart, and Table Display.
Monitored Attributes
The monitored attributes list at the left of the window allows you to select the specific attribute you wish to view performance information for. The fields in this list change, depending upon the type of interface that you launched Performance Manager from.
For example, if your selected interface is was an ATM line card, you will be able to select all the performance fields that can be found on the following performance windows: SONET Performance, and Generic Performance.
Both of these technologies apply to ATM line cards, therefore all performance information for both technologies is listed in the Performance Manager. This list is extensive.
Time Period
The Time Period area contains two sub-areas: Start and End.
Start
The Start area displays two fields: Date and Time.
Date—Enter the date on which you want to begin viewing performance data. The format must be mm/dd/yyyy.
Time—Enter the time you want the performance data to start. Set a Start time using the 24 hour clock notation.
End
The Start area displays three fields: Date, Time and Now.
Date—Enter the date on which you want to stop viewing performance data. The format must be mm/dd/yyyy.
Time—Enter the time you want the performance data to stop. Set an End time using the 24 hour clock notation.
Now—Choose the Now check box to view the data from the selected start date to the current time. By selecting this option, you do not have to update the end date and time fields.
Summary
The Summary area displays two drop down boxes: Interval and Rule.
Interval—Choose the summary interval from the drop down list in the Summary area. The summary interval is the period of time over which the Rule is applied. This varies according to the attribute selected. You can choose the Raw option, which displays performance data in its most detailed format, not summarized.
The performance information corresponds to the attributes' raw values. If you choose a summary period, the information is displayed according to the summary rule. No summary period is associated with raw data. When you choose Raw, the bar chart view is sometimes not available, and the Summary Rule option is grayed out.
Rule—From the drop down list, choose the Rule to be used. This gives you the option to view data summarized according to various rules as defined by the history storage criteria as follows:
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Refresh
Refresh—The Refresh button is blue when it is available. It is grayed out when not available. The Refresh button is available for selection when Now is selected, or when any criteria has changed and you have moved the cursor away from the changed value by pressing the Tab key or by using the mouse.
Line Chart Tab
The Line Chart tab displays the retrieved data in a graphical format. The X-axis displays the time at which the polling was done, and the Y-axis displays the value retrieved or the value when the equipment did not respond properly.
Further information regarding the element, units, and missed polls is provided, using the appropriate color coding displayed at the top of the chart. Blue represents the values retrieved and red identifies any polled values missed.
Table Display Tab
The Table tab displays the data retrieved in a tabular format. The first column shows the time of polling, and the second column shows the retrieved values. Blue represents the values retrieved and red identifies any polled values missed.
