Table Of Contents
Release Notes for Cisco 12000/10720 v3.2 Router Manager
New Features in Cisco 12000/10720 v3.2 Router Manager
Product Documentation
Related Documentation
Determining the Software Version
Version Supported
Supported ATM Line Cards
Supported Channelized Line Cards
Supported Traps
Known and Resolved Problems
Obtaining Documentation
Cisco.com
Ordering Documentation
Documentation Feedback
Obtaining Technical Assistance
Cisco Technical Support Website
Submitting a Service Request
Definitions of Service Request Severity
Obtaining Additional Publications and Information
Release Notes for Cisco 12000/10720 v3.2 Router Manager
Cisco 12000/10720 Router Manager is an Element Manager (EMS) that works in conjunction with the Cisco Element Management Framework (Cisco EMF). It enables service providers to plan, provision, configure, and monitor network services on Cisco 12000/10720 Routers.
Cisco 12000/10720 Router Manager is designed to meet the operator business requirements for controlling and operating the Cisco 12000/10720 Routers.
Cisco 12000/10720 Router Manager eases and accelerates device deployment and enables efficient operation of Cisco 12000/10720 Router network environments. For example, Cisco 12000/10720 Router Manager supports MPLS troubleshooting to maintain the Cisco 12000 and 10720 Router based services.
These release notes provide:
•
New Features in Cisco 12000/10720 v3.2 Router Manager
•Product Documentation
•Related Documentation
•Determining the Software Version
•Supported ATM Line Cards
•Supported Channelized Line Cards
•Known and Resolved Problems
•Obtaining Documentation
•Documentation Feedback
•Obtaining Technical Assistance
•Obtaining Additional Publications and Information
New Features in Cisco 12000/10720 v3.2 Router Manager
The new features included in Release 3.2 of Cisco 12000/10720 Router Manager are:
•Support for Multi Mode Arava ATM Line Card
•Support for Single Mode Arava ATM Line Card
•Support for Channelized Frostbite Line Card
•Support for Channelized 16 Port ISE OC3
Product Documentation
Note We sometimes update the printed and electronic documentation after original publication. Therefore, you should also review the documentation on Cisco.com for any updates.
Table 1 describes the product documentation that is available.
Related Documentation
Note We sometimes update the printed and electronic documentation after original publication. Therefore, you should also review the documentation on Cisco.com for any updates.
Table 2 describes the additional documentation that is available.
Determining the Software Version
To determine the installed Cisco EMF packages, and version numbers, use the Cisco EMF command:
CEMF_ROOT/bin/cemf install -show
CEMF_ROOT is the convention adopted in Cisco EMF documentation to indicate the installation directory for Cisco EMF and the Cisco 12000/10720 Router Manager software. This default location is /opt/cemf.
Version Supported
You must install the following components for this Cisco 12000/10720 v3.2 Router Manager release:
•Cisco EMF v3.2 Service Pack 7
•Cisco EMF v3.2 Service Pack 7.1
•CiscoWorks Common Services 2.2 and Resource Manager Essentials 3.5
Supported ATM Line Cards
Cisco 12000/10720 v3.2 Router Manager supports the following new ATM Line Cards. For a complete list of ATM line cards supported by Cisco 12000 Series Router Manager, see the Cisco 12000/10720 v3.2 Router Manager User Guide.
.
Table 3 ATM Line Cards Supported by Cisco 12000/10720 v3.2 Router Manager
Card Type
|
Product Part Number
|
Cisco 12000/10720 Router Manager Menu Option
|
Card Description
|
4xoc3c/stm1c atm/ip-mm
|
4OC3X/ATM-MM-SC
|
ATM > 4OC-3 4 > MM
|
4 Port STM-1/OC3 ATM Multi Mode (MM) Arava Line Card
|
4xoc3c/stm1c atm/ip-sm
|
4OC3X/ATM-IR-SC
|
ATM > 4OC-3 4 > SM
|
4 Port STM-1/OC3 ATM Single Mode (SM) Arava Line Card
|
Supported Channelized Line Cards
Cisco 12000/10720 v3.2 Router Manager supports the following new Channelized Line Cards. For a complete list of Channelized Line Cards supported by Cisco 12000 Series Router Manager, see.the Cisco 12000/10720 v3.2 Router Manager User Guide.
Table 4 Channelized Line Cards Supported by Cisco 12000/10720 v3.2 Router Manager
Product Code
|
Product Code Name
|
Engine
|
Cisco 12000/10720 Router Manager Menu Option
|
Card Description
|
1CHOC12/DS1-IR-SC
|
1XCHOC12/ChsTM4>NXDSO
|
3
|
Cannot be manually deployed
|
1 Port CHOC12/STM-4c Channelized DS1/E1 Frostbite Line Card
|
16CHOC3/DS3-IR-LC-B
|
OC3/STM1>DS3
|
3
|
Cannot be manually deployed
|
16Port ISE OC3 Channelized DS3/E3 Single Mode/IR LC Connector
|
Supported Traps
Cisco 12000/10720 v3.2 Router Manager supports the following new traps. For a complete list of traps supported by Cisco 12000 Series Router Manager, see the Cisco 12000/10720 v3.2 Router Manager User Guide.
Table 5 CISCO-ENVMON-MIB Traps Supported by Cisco 12000/10720 v3.2 Router Manager
Trap
|
Description
|
Severity
|
ciscoEnvMonVoltStatusChangeNotif
|
A ciscoEnvMonVoltStatusChangeNotif is sent, if there is a change in the state of a device being monitored by ciscoEnvMonVoltageState.
|
Info
|
ciscoEnvMonTempStatusChangeNotif
|
A ciscoEnvMonTempStatusChangeNotif is sent, if there is a change in the state of a device being monitored by ciscoEnvMonTemperatureState.
|
Info
|
ciscoEnvMonFanStatusChangeNotif
|
A ciscoEnvMonFanStatusChangeNotif is sent, if there is a change in the state of a device being monitored by ciscoEnvMonFanState.
|
Info
|
ciscoEnvMonSuppStatusChangeNotif.
|
A ciscoEnvMonSupplyStatChangeNotif is sent, if there is a change in the state of a device being monitored by ciscoEnvMonSupplyState.
|
Info
|
Table 6 ENTITY-FRU-CONTROL-MIB Traps Supported by Cisco 12000/10720 v3.2 Router Manager
Trap
|
Description
|
Severity
|
cefcFRUInserted
|
The cecfFRUInserted notification indicates that a FRU was inserted. The varbind for this notification indicates the entPhysicalIndex of the inserted FRU, and the entPhysicalIndex of the FRU's container.
|
Info
|
cefcFRURemoved
|
The cefcFRURemoved notification indicates that a FRU was removed. The varbind for this notification indicates the entPhysicalIndex of the removed FRU, and the entPhysicalIndex of the FRU's container.
|
Info
|
Table 7 CISCO-FLASH-MIB Traps Supported by Cisco 12000/10720 v3.2 Router Manager
Trap
|
Description
|
Severity
|
Flash Card Inserted
|
A ciscoFlashDeviceInsertedNotif notification is sent whenever a removable Flash device is inserted.
|
Info
|
Flash Card removed
|
A ciscoFlashDeviceRemovedNotif notification is sent whenever a removable Flash device is removed.
|
Info
|
Table 8 CISCO-RF-MIB Traps Supported by Cisco 12000/10720 v3.2 Router Manager
Trap
|
Description
|
Severity
|
ciscoRFSwactNotif
|
A SWACT notification is sent by the newly active redundant unit whenever a switch of activity occurs. If a SWACT event is indistinguishable from a reset event, a network management station should use this notification to differentiate the activity (sysUpTime is the same sysUpTime defined in the RFC-1213 MIB).
|
Major
|
ciscoRFProgressionNotif
|
A progression notification is sent by the active redundant unit whenever its RF state changes or the RF state of the peer unit changes. To avoid a flurry of notifications for all state transitions, notifications will only be sent for transitions to the following RF states:
•standbyCold
•standbyHot
•active
•activeExtraload
|
Major
|
Known and Resolved Problems
The following tables describe problems known to exist in this release:
Note To obtain more information about known problems, access the Cisco Software Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. (You will be prompted to log into Cisco.com.)
Table 9 Known Problems in CIsco 12000/10720 3.2 Router Manager - EMF
Bug ID
|
Summary
|
Explanation
|
CSCin36736
|
IpV6 Address attribute is not displayed properly.
|
In MPLS Tunnel Information dialog, IpV6 Address attribute is not displayed properly in the Head Tunnel Hops Tab and LSP Hops Tab.
Workaround:
None
|
Table 10 Known Problems in CIsco 12000/10720 3.2 Router Manager - Router Manager
Bug ID
|
Summary
|
Explanation
|
CSCea52670
|
Incorrect error message in the OAM Ping Tab for ATM VCL Configuration dialog box.
|
An incorrect error message appears in the OAM Ping Tab for ATM VCL Configuration dialog box, when the selected card is in the Admin Down state and when the ping operation fails.
Workaround:
None
|
CSCin38332
|
The Redundancy Mode field displays truncated information for some temporary states of RP.
|
The Redundancy Mode field in the RPR Config and RPR Status dialog boxes displays truncated information for the following temporary states of RP:
•RPR Plus (standby)
•RPR Plus (standby initalization).
This problem occurs just after a switchover.
Workaround:
None
|
CSCin38351
|
In OAM Ping Tab for ATM VCL Configuration dialog, default values are not displayed.
|
In OAM Ping Tab for ATM VCL Configuration dialog, default values do not appear for:
•Repeat Count
•Timeout In Seconds
•Loopback Type
This occurs when you select a new PVC in the OAM Ping Tab.
Workaround:
None
|
Table 11 Known Problems in CIsco 12000/10720 3.2 Router Manager - Routing
Bug ID
|
Summary
|
Explanation
|
CSCea33825
|
Attributes in the BGP Information frame of the BGP-Details tab and the General Group/Interface tab are populated when no OSPF is configured.
|
In the BGP Configuration window, the attributes in the BGP Information frame of the BGP-Details tab, are populated with values even if BGP is not configured for that chassis.
Similarly, in the OSPF Status dialog box , the General Group/Interface tab gets populated when no OSPF is configured on the device.
Workaround:
None
|
CSCin39598
|
Selected chassis disappears from the chassis selector list and the dialog box is inactivated.
|
If you remove the Address-Family from the EM using Configure Address Family dialogbox , the selected chassis disappears from the chassis selector list and the dialog box is inactivated.
Workaround:
1. Close the Configure Address Family dialog box.
2. Reopen this dialog box for another selected Address Family from the AF-General tab in the BGP Address Family Configuration dialog box.
|
CSCin41998
|
The running configuration is not copied to the startup configuration.
|
When you remove an Address Family through the EM, sometimes the running configuration is not copied to the startup configuration.
Workaround:
Perform the writeMem operation. To do this:
1. Launch the Chassis Configuration dialog box
2. Select the writeMem Action button in the Device Management tab.
|
CSCin52334
|
The BGP AF-Configuration and the AF-Redistribute Tab display incorrect values.
|
If you configure the ISIS Redistribute Protocol for Ipv4 Unicast AF without Tag, the following dialog boxes display incorrect values against AS/Tag field for ISIS Redistribute Protocol:
•BGP AF-Configuration
•AF-Redistribute Tab
Workaround:
Configure Redistribute ISIS Protocol with Tag id followed by the Routing Level.
|
Table 12 Known Problems in CIsco 12000/10720 3.2 Router Manager - MPLS/VRF
Bug ID
|
Summary
|
Explanation
|
CSCec13751
|
Cannot upload LSP tunnel information.
|
Cannot upload LSP tunnel information in the Tunnel Information Dialog when the router is configured with 500 or 1000 tunnels.
Workaround:
You cannot do this through the EMS GUI. You must telnet into the router and run the appropiate CLI command to display the LSP tunnels.
|
CSCin37046
|
Special characters cannot be used for naming VRF objects.
|
You cannot enter special characters to name the VRF objects during deployment.
Workaround:
Enter only alphabets and numbers to name VRF objects.
|
CSCin36791
|
Incorrect Auto Refresh behavior in the MPLS Traps Configuration dialog box.
|
In the MPLS Traps Configuration dialog box, Auto Refresh behavior is incorrect, if you enter a new value for the chassis and then re-enter the earlier value.
Workaround:
Manually refresh the MPLS Trap Configuration dialog box.
|
CSCin38505
|
Auto Refresh does not occur for the VRF Object Status dialog box.
|
Auto Refresh does not occur for the VRF Object Status dialog box when you remove VRF from the device using CLI.
Sometimes, Auto Refresh may also fail for the Interface VRF Status dialog box .
Workaround:
Manually refresh the dialog boxes.
|
CSCin38656
|
The VRF Status dialog box does not refresh after configuration changes on a VRF in the device.
|
If you make any configuration changes on a VRF in the device, the VRF Status dialog box does not refresh. This happens even after you reselect the same VRF or move from one VRF to another.
If you refresh the dialog box, the first VRF gets selected instead of the reselected VRF.
Workaround:
1. Manually refresh the VRF Status dialog box.
2. Select the required VRF Object from the VRF list.
|
CSCin46635
|
Performance data is not collected for interface MPLS layer attributes.
|
Performance data is not collected for interface MPLS layer attributes when the performance polling is enabled globally or against the indvidual interface objects.
Workaround:
1. Launch either the MPLS Interface Status or MPLS Interface Performance dialog boxes against the respective interface objects.
2. Select the interfaces from the interface object selector list.
3. Enable performance polling on the interface objects.
If the performance polling is enabled already , stop and start the performance polling on the interface object.
This enables the Router Manager to collect the MPLS performance attributes for the interface objects.
|
Table 13 Known Problems in CIsco 12000/10720 3.2 Router Manager - IOS
Bug ID
|
Summary
|
Explanation
|
CSCin35210
|
The mplsVrfIfUp and mplsVrfIfDown traps should be supported.
|
The mplsVrfIfUp and mplsVrfIfDown traps should be supported at the interface level.
Workaround:
None
|
CSCin37225
|
If you run IOS 12.0(24)S or 12.0(25)S, the Cisco 12000/10720 Router Manager, it discovers only the module object for the inserted line card.
|
After you insert a new line card against a managed chassis, running IOS 12.0(24)S or 12.0(25)S, the Cisco 12000/10720 Router Manager discovers only the module object for the inserted line card.
The interfaces are not discovered, since the IF Table is not updated properly.
Workaround:
Recommission the module after the line card is moved to the IOS RUN state in the device. This causes the interface objects to be deployed and commissioned successfully.
|
CSCin49840
|
The Link Down alarm for the Frost card's controller is not sent.
|
The Link Down alarm for the Frost card's controller is not sent by the device running IOS Version "12.(0)23S3" when you run the Shut down command.
Workaround:
None
|
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
http://www.cisco.com
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
•Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering tool:
http://www.cisco.com/en/US/partner/ordering/index.shtml
•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).
Documentation Feedback
You can send comments about technical documentation to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.
Cisco Technical Support Website
The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool automatically provides recommended solutions. If your issue is not resolved using the recommended resources, your service request will be assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553 2447
For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
Severity 1 (S1)—Your network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
•Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:
http://www.cisco.com/go/marketplace/
•The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:
http://cisco.com/univercd/cc/td/doc/pcat/
•Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:
http://www.ciscopress.com
•Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:
http://www.cisco.com/packet
•iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:
http://www.cisco.com/ipj
•World-class networking training is available from Cisco. You can view current offerings at this URL:
http://www.cisco.com/en/US/learning/index.html
This document is to be used in conjunction with the documents listed in the "Product Documentation" section.
Copyright © 2004, Cisco Systems, Inc. All rights reserved.
