Table Of Contents
Release Notes for Cisco 12000/10720 Router Manager (v3.1)
Cisco 12000/10720 Router Manager Features
New Features in Cisco 12000/10720 Router Manager Release 3.1
Determining the Software Version
Known Limitations in this Release
Cisco 12000/10720 Router Manager Issues
Obtaining Technical Assistance
Release Notes for Cisco 12000/10720 Router Manager (v3.1)
Contents
This document contains the following information:
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Cisco 12000/10720 Router Manager Features
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New Features in Cisco 12000/10720 Router Manager Release 3.1
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Known Limitations in this Release
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Obtaining Technical Assistance
Introduction
Cisco 12000/10720 Router Manager is an Element Manager (EM) that works in conjunction with the Cisco Element Management Framework (Cisco EMF) to enable service providers to plan, provision, configure, and monitor network services on Cisco 12000/10720 internet routers. Cisco 12000/10720 Router Manager is designed to meet the operator business requirements for the control and operation of the Cisco 12000/10720 internet routers. Cisco 12000/10720 Router Manager eases and accelerates device deployment and enables efficient operation of Cisco 12000/10720 internet router network environments; for example, by supporting template-based QoS interface configuration and complex fault isolation applications for efficient maintenance of Cisco 12000/10720 internet router based services.
Cisco 12000/10720 Router Manager Features
Cisco 12000/10720 Router Manager features include the following:
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Maps for Chassis representation of Cisco 12000/10720 Router objects
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Cisco 12000/10720 Router Manager windows and wizards—Eliminate the need for operators to have detailed Cisco IOS software and SNMP-based knowledge for individual interface or system parameter commands
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Cisco 12000/10720 Router Manager deployment—eases deployment of large networks by enabling template-based element configuration, operations, administration, and maintenance
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Pre-deployment of chassis, GRP and line cards
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AutoDiscovery—Automatically discovers existing Cisco 12000/10720 routers
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Comprehensive fault management system—for chassis, line cards and interfaces
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Configuration Backup/Restore—Backs up and saves the running configuration of a device and its modules so that if a hardware failure occurs, you can restore configuration
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Configuration Editor—Uploads and saves the running configuration on a device after editing
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Configuration operations—Performs in bulk to numerous Cisco 12000/10720 routers
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Cisco 12000/10720 Router Manager Management—Fault, Configuration, Accounting and Performance (FCAP) Element Management of Cisco 12000 series routers using Cisco EMF windows
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Interface profiles—Enables you to apply the same parameters to a large number of objects at one time
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Layer 3 QoS support—Includes Committed Access Rate (CAR), Weighted Random Early Detection (WRED), WRED ToFab and Modified Deficit Round Robin (MDRR)
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Line cards and interfaces— Supports various line cards and interfaces, such as packet-over-SONET (POS), Asynchronous Transfer Mode (ATM), Digital Signal 3 (DS3), Dynamic Packet Transport (DPT), Spatial Reuse Protocol (SRP) and Gigabit and Fast Ethernet
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Cisco IOS releases—Easily downloads new software releases from Cisco 12000/10720 Router Manager onto devices
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ATM Connections Management—Uploads existing PVCs and associated QoS profiles from any device into the Cisco 12000/10720 Router Manager and also manual deployment and management of PVCs and SVCs
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Subchassis discovery—Determines the physical chassis contents, such as line cards and interfaces
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Rediscover Line Cards after online insertion or removal (OIR)
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BGP and OSPF Protocols Management— Configuration and Fault Management for BGP and OSPF routing protocols and uploading BGP Address Family configurations
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Route Processor Redundancy (GRP and PRP) support for chassis management
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Complete support for IP Routing, TCP and UDP Status Management
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MPLS Management—Fault Management and Performance Management for MPLS Interfaces and Sub-Interfaces, Fault Management for LDP Entities and MPLS Tunnels, Configuring MPLS and VRF Traps
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VRF Management—Configuration of VRFs in the EM. Creation of VRFs in the device through EM and Association of VRFs to Interfaces. Fault Management for VRFs
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VLAN Management—Configuration and performance monitoring of the VLAN sub-interfaces
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VLAN Synchronization—Uploads the existing VLAN information from the network into Cisco 12000/10720 Router Manager
Cisco 12000/10720 Router Manager delivers these management functions within Cisco EMF. Cisco EMF provides consistency across a common user interface, operational event management, auto map building, and common data management for various Cisco element managers. Cisco EMF also provides a robust foundation and toolkit for building scalable CORBA-based provisioning integration modules for customer-specific Operational Support System (OSS) environments.
Cisco 12000/10720 Router Manager and Cisco EMF are part of the Cisco Service Management (CSM) suite, a strategic component of Cisco's products and solutions for New World Operations.
Note
Cisco 12000/10720 Router Manager has not been validated to co-exist with any other Cisco EMF Element Manager. A programme of inter-operability testing is in progress and customers should contact Cisco to determine if they can load Cisco 12000/10720 Router Manager with another EM on the same Cisco EMF system.
Note
Not all the dialogs (GUIs) provided by the Cisco 12000/10720 Router Manager are in sync with the device when launched. The details of the dialogs that are in sync and of those that are not are provided is available in the Appendix B of the Cisco 12000/10720 Router Manager User Guide (OL-3865-01).
New Features in Cisco 12000/10720 Router Manager Release 3.1
Release 3.1 of Cisco 12000/10720 Router Manager adds the following functionality to release 3.0:
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Support for TCP, UDP and IP Routing Status Management
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Support for Configuration and Fault Management for BGP and OSPF routing protocols
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Support for Synchronization of BGP Address Family
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Support for MPLS Fault Management and MPLS Traps Configuration
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Support for VRF Configuration and Fault Management
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Support for ATM OAM interactive ping functionality.
System Requirements
The details for the system requirements are available in the "Before You Start Your Installation" chapter of Cisco 12000/10720 v3.1 Router Manager Installation and Configuration Guide (OL-3861-01).
Software Compatibility
This software release has been tested on release 2.6/2.8 of the Solaris operating environment, for Sun SPARC workstations, and for Year 2000 Compliance.
Table 1 details software compatibility for Cisco 12000/10720 Router Manager release 3.1.
Determining the Software Version
To determine installed Cisco EMF packages, and version numbers, use the Cisco EMF command:
<CEMFROOT>/bin/cemf install -show
Note
<CEMFROOT> is the convention adopted in Cisco EMF documentation to indicate the installation directory for Cisco EMF and the Cisco 12000/10720 Router Manager software. This default location is:
/opt/cemf
Version Supported
For this Cisco 12000/10720 Router Manager release, the following components must be installed:
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Cisco EMF v3.2
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CEMF_3.2_PATCH_5
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CEMF_3.2_PATCH_5.2
Note
The Cisco EMF Patch 5 and Cisco EMF Patch 5.2 are available on Cisco.com. From the Software Center http://www.cisco.com/public/sw-center/sw-netmgmt.shtml, click Login. From the list, select CEMF Patches for Deployed Software, then click CEMF 3.2. The patches you require are available from this page. The Release Notes for each patch are also available here.
Note
Instructions for installing the patches are available in the "Installing Patch 5 and Patch 5.2" section on page 3-10 of the Cisco 12000/10720 v3.1 Router Manager Installation and Configuration Guide (OL-3861-01).
Known Limitations in this Release
The following Cisco 12000 series Internet router module is not supported in this release:
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Channelized line cards
Caveats
This section describes known issues with the features provided by Cisco 12000/10720 Router Manager v3.1.
CEMF Issues
This section describes the known CEMF issues.
CSCin36736
Problem: In MPLS Tunnel Information dialog, IpV6 Address attribute is not displayed properly in Head Tunnel Hops Tab and LSP Hops Tab.
Workaround: None
Cisco 12000/10720 Router Manager Issues
This section describes the known Cisco 12000/10720 Router Manager related issues.
CSCea52670
Problem: In OAM Ping Tab for ATM VCL Configuration dialog the error message is not proper if the ping operation fails, when selected card is in the Admin Down state.
Workaround: None
CSCin38332
Problem: The field "Redundancy Mode" present in both RPR Config and RPR Status dialogs shows truncated information for some temporary states of RP. The temporary states are "RPR Plus (standby)" and "RPR Plus (standby initalization)". This problem occurs just after a switchover.
Workaround: None
CSCin38351
Problem: In OAM Ping Tab for ATM VCL Configuration Dialog, default values should be displayed for Repeat Count, Timeout In Second and Loopback Type, when a new PVC is selected in OAM Ping Tab.
Workaround: None
Routing Issues
This section describes the known Routing issues.
CSCea33825
Problem: In the BGP Configuration window, the attributes in the BGP Information frame of the BGP-Details tab, are populated with values even if BGP is not configured for that chassis. Similarly, in the OSPF Status dialog, General Group / Interface tab populates when no OSPF is configured on the device.
Workaround: None
CSCin39598
Problem: On removing the Address-Family from the EM using Configure Address Family dialog the selected chassis disappears from the chassis selector list and the dialog is greyed out.
Workaround: Close the Configure Address Family dialog and reopen it for any other selected address family from the AF-General tab in BGP Address Family Configuration dialog.
CSCin40960
Problem: In the Enable BGP dialog, validation is not provided for the "Local Autonomous System" attribute when the value is set to either zero or any negative number. A wrong action report is displayed.
Workaround: If Proper values are given (with in the valid range) the BGP will be configured in the device properly.
CSCin41998
Problem: On removal of an address family through the EM the running-config is not copied to the startup-config sometimes.
Workaround: On removal of an address family through the EM the write mem operation should be performed explicitly by launching the Chassis Configuration dialog and selecting the writeMem action button present in the Device Management tab.
MPLS/VRF Issues
This section describes the known MPLS/VRF issues.
CSCin37046
Problem: Special Characters are not allowed for naming the VRF objects during deployment.
Workaround: Use strings with alphabets and numbers to deploy vrf objects.
CSCin36791
Problem: In the MPLS Traps Configuration Dialog, Auto Refresh behavior is not proper when the authentication information is changed to an incorrect value for the selected chassis in the chassis list and when the value is changed back to the previous value.
Workaround: Manually refreshing the MPLS Trap Configuration dialog will populate values correctly.
CSCin38505
Problem: Auto Refresh does not happen for the VRF Object Status dialog for the first time as well as when the VRF is removed from the device using CLI. Sometimes, auto refresh may fail for the Interface VRF Status dialog.
Workaround: All values will be populated correctly after manually refreshing the dialogs.
CSCin38656
Problem: For any configuration changes on a VRF in the device, the dialog does not refresh even after reselecting the same VRF or moving from one VRF to another in the list. Also refreshing the dialog causes the first VRF to be selected always instead of refreshing and highlighting the already selected VRF.
Workaround: Manually refresh the VRF Status dialog and then select the required VRF Object from the VRF list.
IOS Issues
This section describes the known IOS issues.
CSCin35210
Problem: The mplsVrfIfUp and mplsVrfIfDown traps should be supported at the interface level.
Workaround: Currently these traps are raised as alarms against the chassis and can be viewed by launching Event Browser against the chassis.
CSCin38292
Problem: The problem exists for a Chassis having dual RP/PRP cards for redundancy running the image previous to 25(S). When we switchover the Performance RPs in any of the modes (RPR,RPR Plus or SSO), then the card type of 16-port OC-3 ISE POS linecard is changing. It is changing from gsr-e48-pos-16oc3-sm-ir-lc(1926) to gsr-e48-pos-16oc3-mm-sr-mtrj(3006) after switchover. This is causing the linecard in Cisco 12000/10720 Router Manager to be incorrectly identified as a mismatched module due to change of card Type.
Workaround: None
CSCin37225
Problem: After inserting a new linecard against a managed chassis, running IOS 12.0(24)S or 12.0(25)S, the Cisco 12000/10720 Router Manager discovers only the module object for the inserted linecard. The interfaces are not discovered, as the IF Table is not updated properly.
Workaround: Recommission the module after the linecard is moved to the IOS RUN state in the device. All the interface objects have been deployed and commissioned successfully.
Related Documentation
The documentation supporting this release is:
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Cisco 12000/10720 v3.1 Router Manager User Guide (OL-3865-01)
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http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/c12km/3_1/user/index.htm
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Cisco 12000/10720 v3.1 Router Manager Installation and Configuration Guide (OL-3861-01)
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http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/c12km/3_1/install/index.htm
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Cisco Element Management Framework User Guide Release 3.2 (78-12536-01)
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http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cemf/3_2/user/index.htm
Obtaining Documentation
The following sections explain how to obtain documentation from Cisco Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at the following URL:
Translated documentation is available at the following URL:
http://www.cisco.com/public/countries_languages.shtml
Documentation CD-ROM
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.
Ordering Documentation
Cisco documentation is available in the following ways:
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Registered Cisco Direct Customers can order Cisco product documentation from the Networking Products MarketPlace:
http://www.cisco.com/public/ordsum.html
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Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:
http://www.cisco.com/go/subscription
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Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).
Documentation Feedback
If you are reading Cisco product documentation on Cisco.com, you can submit technical comments electronically. Click Leave Feedback at the bottom of the Cisco Documentation home page. After you complete the form, print it out and fax it to Cisco at 408 527-0730.
You can e-mail your comments to bug-doc@cisco.com.
To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:
Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to,
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Streamline business processes and improve productivity
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Resolve technical issues with online support
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Download and test software packages
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Order Cisco learning materials and merchandise
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Register for online skill assessment, training, and certification programs
You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL:
Technical Assistance Center
The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.
Inquiries to Cisco TAC are categorized according to the urgency of the issue:
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Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.
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Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.
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Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.
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Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.
Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.
Cisco TAC Web Site
The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to the following URL:
All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register:
http://www.cisco.com/register/
If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered user, you can open a case online by using the TAC Case Open tool at the following URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number.
This document is to be used in conjunction with the documents listed in the "Related Documentation" section.
Copyright © 2003, Cisco Systems, Inc. All rights reserved.


