Cisco IOS XR System Error Message Reference Guide, Release 4.0 - Layer 1 Messages [Cisco IOS XR Software (End-of-Sale)]

Table Of Contents

Layer 1 Messages

PLIM_OC3 Messages

PMENGINE Messages

OC48 Channelized SPA_LIB Messages

OC48 Channelized SPA Messages

UT2 Messages

XENA Messages

Layer 1 Messages

This section contains all Layer 1 related System Error Messages.

PLIM_OC3 Messages
Error Message     
%L1-PLIM_OC3-2-ERR_HW_RESTART Physical layer interface module hardware restart for error recovery failed: [chars]: [chars]
Explanation The PLIM driver failed in soft error recovery. When a soft error is detected with any ASIC on the datapath, the Fault Manager will start the soft error recovery on the whole datapath. If the PLIM soft error recovery failed, the PLIM hardware state may not be in the correct state, and the traffic may be affected. %s - indicates the reason for the failure %s - is the decoded error reason
Recommended Action The Fault Manager will reset the linecard if the error recovery failed, search through the event logs, if there is no any message indicating that the Fault Manager resets the linecard, try to do a manually reset with CLI: 'hw-module location 0/x/cpu0 reload' If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%L1-PLIM_OC3-3-ERR_INIT Physical layer interface module driver initialization failed: ([chars]/[chars]).
Explanation The physical layer interface module (PLIM) driver on the linecard failed to initialize. The PLIM driver creates the SONET controller and POS interface, handling the all the SONET event, applying SONET/POS configuration to the layer-1 device hardware. If the PLIM driver fails to initialize, no traffic will pass, therefore no higher level protocol will work. %s - indicates the reason for the failure %s - is the decoded error reason
Recommended Action The System Manager process (sysmgr) will automatically respawn this process, up to a fixed number of times when this error is encountered, to recover. Execute 'show process e48_plim_oc3 location 0/x/cpu0' to verify that the process is up and running. If it is still non-operational, try doing 'process restart e48_plim_oc3 location 0/x/cpu0'. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%L1-PLIM_OC3-3-ERR_TIMER Unknown timer type detected, the timer is stopped.
Explanation The wrong timer type is detected while handling the timer event, the timer will be stopped. The POS interface counter will not work if the timer is stopped, but the traffic will not be affected.
Recommended Action Execute 'show int pos 0/x/0/x' while the traffic is running on the interface to confirm if the counter is still working, if not, restart PLIM driver with CLI: 'process restart e48_plim_oc3 location 0/x/cpu0' If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%L1-PLIM_OC3-4-ERR_DEBUG Debug initialization failed with [chars].
Explanation Debug message initialization failed.
Recommended Action This error has no effect on any feature except that debug information cannot be turned on by CLI 'debug plim location 0/x/CPU0'. Restarting the process with CLI: 'process restart e48_plim_oc3 location 0/x/CPU0' may resolve the problem.

PMENGINE Messages
Error Message     
%L1-PMENGINE-4-TCA Port [chars] reports [chars] [chars]([chars]) PM TCA with current value [unsigned long long int], threshold [unsigned long long int] in current [chars] interval window
Explanation The specified PM TCA has been declared.
Recommended Action Recommended action is to repair the source of the alarm.

OC48 Channelized SPA_LIB Messages
Error Message    
%L1-TREX_LIB-3-MSG_SEND_FAILED msg: [dec], retried: [dec] time(s), failed to send, errno: [chars]
Explanation This error message indicates a software problem. The details of the problem and traceback are appended to the error msg. Contact support with this information.
Recommended Action *SUPPORT*
Error Message     
%L1-TREX_LIB-7-DEBUG [chars]
Explanation A harmless software problem occurred. The details of the problem and traceback are appended to the error message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

OC48 Channelized SPA Messages
Error Message    
%L1-TREX-2-HW_FATAL_ERROR fatal error encountered by h/w - [chars], [chars]
Explanation An unrecoverable fatal error was detected by the service linecard hardware, which resulted in linecard reload. The exact cause is appended to the error message. Contact support with this information.
Recommended Action *SUPPORT*
Error Message     
%L1-TREX-2-SW_FATAL_ERROR fatal s/w error encountered - [chars], [chars]
Explanation An unrecoverable fatal software error was encountered, which resulted in process restart. The exact cause is appended to the error msg. Contact support with this information.
Recommended Action *SUPPORT*
Error Message     
%L1-TREX-3-BOARD_PLL_ERROR board PLL error : IOFPGA register PLL_STATUS - [hex][[hex]]
Explanation There is unexpected hardware state.
Recommended Action If the problem persists reload the linecard. If that doesn't help, Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%L1-TREX-3-HW_NONFATAL_ERROR nonfatal error encountered by h/w - [chars], [chars]
Explanation A nonfatal error was detected by the service linecard hardware. The exact cause is appended to the error message. Contact support with this text.
Recommended Action If the error message appears rapidly, or if it persists, reload linecard. If that doesn't help, Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%L1-TREX-3-PLL_ERROR [chars] i/f PLL is unlock : register PLS - [hex]
Explanation There is unexpected hardware state.
Recommended Action If the problem persists reload the linecard. If that doesn't help, Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%L1-TREX-5-NOTICE [chars]
Explanation Unexpected event occurred in the service linecard with no effect on functionality
Recommended Action *NONE*
Error Message     
%L1-TREX-6-INFO [chars]
Explanation Service linecard's driver informational message
Recommended Action *NONE*

UT2 Messages
Error Message     
%L1-UT2-7-ERR_MSG ERR: [chars]: cerrno [dec]
Explanation ut2 driver might run into an error that is not a FATAL.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

XENA Messages
Error Message     
%L1-XENA-2-HW_FATAL_ERROR fatal error encountered by h/w - [chars]
Explanation An unrecoverable fatal error was detected by service card hardware, which resulted in linecard reload. The exact cause is appended to the error msg. Contact support with this information.
Recommended Action *SUPPORT*
Error Message     
%L1-XENA-2-SW_FATAL_ERROR fatal s/w error encountered - [chars], [chars]
Explanation An unrecoverable fatal software error was encountered, which resulted in process restart. The exact cause is appended to the error msg. Contact support with this information.
Recommended Action *SUPPORT*
Error Message     
%L1-XENA-3-ERR_SPA_UNSUPPORTED Inserted node [chars] is not supported by Cisco 12000 Series - Multi-Service Blade Controller. Results are unpredictable. Please remove the unsupported hardware.
Explanation Daughter board identified by above nodeid is not supported by Cisco 12000 Series - Multi-Service Blade Controller. The Daughter board should be removed immediately because results are unpredictable.
Recommended Action Physically remove the Daughter board from the service card.
Error Message     
%L1-XENA-5-NOTICE [chars]
Explanation Unexpected event occurred in service linecard with no effect on functionality
Recommended Action *NONE*

	Cisco IOS XR System Error Message Reference Guide, Release 4.0
	Layer 1 Messages
Cisco IOS XR System Error Message Reference Guide, Release 4.0 Preface Overview Access Control List (ACL) Messages Application Infrastructure Messages Diagnostic Messages Fabric Messages Forwarding Messages High Availability (HA) Messages Infrastructure Messages Installation Messages Internet Protocol (IP) Messages Layer 1 Messages Layer 2 Messages Layer 3 Messages License Messages Media Messages Manageability (MGBL) Messages Operating System (OS) Messages Packet Infrastructure Messages Platform Messages Policy Manager Messages Quality of Service (QoS) Messages Routing Messages Security Messages Services Messages Simple Network Management Protocol (SNMP) Messages Subscriber Messages	Download this chapter Layer 1 Messages Download the complete book Full Book PDF: Cisco IOS XR System Error Message Reference Guide, Release 4.0 (PDF - 51 MB) Feedback Table Of Contents Layer 1 Messages PLIM_OC3 Messages PMENGINE Messages OC48 Channelized SPA_LIB Messages OC48 Channelized SPA Messages UT2 Messages XENA Messages Layer 1 Messages This section contains all Layer 1 related System Error Messages. PLIM_OC3 Messages Error Message %L1-PLIM_OC3-2-ERR_HW_RESTART Physical layer interface module hardware restart for error recovery failed: [chars]: [chars] Explanation The PLIM driver failed in soft error recovery. When a soft error is detected with any ASIC on the datapath, the Fault Manager will start the soft error recovery on the whole datapath. If the PLIM soft error recovery failed, the PLIM hardware state may not be in the correct state, and the traffic may be affected. %s - indicates the reason for the failure %s - is the decoded error reason Recommended Action The Fault Manager will reset the linecard if the error recovery failed, search through the event logs, if there is no any message indicating that the Fault Manager resets the linecard, try to do a manually reset with CLI: 'hw-module location 0/x/cpu0 reload' If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %L1-PLIM_OC3-3-ERR_INIT Physical layer interface module driver initialization failed: ([chars]/[chars]). Explanation The physical layer interface module (PLIM) driver on the linecard failed to initialize. The PLIM driver creates the SONET controller and POS interface, handling the all the SONET event, applying SONET/POS configuration to the layer-1 device hardware. If the PLIM driver fails to initialize, no traffic will pass, therefore no higher level protocol will work. %s - indicates the reason for the failure %s - is the decoded error reason Recommended Action The System Manager process (sysmgr) will automatically respawn this process, up to a fixed number of times when this error is encountered, to recover. Execute 'show process e48_plim_oc3 location 0/x/cpu0' to verify that the process is up and running. If it is still non-operational, try doing 'process restart e48_plim_oc3 location 0/x/cpu0'. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %L1-PLIM_OC3-3-ERR_TIMER Unknown timer type detected, the timer is stopped. Explanation The wrong timer type is detected while handling the timer event, the timer will be stopped. The POS interface counter will not work if the timer is stopped, but the traffic will not be affected. Recommended Action Execute 'show int pos 0/x/0/x' while the traffic is running on the interface to confirm if the counter is still working, if not, restart PLIM driver with CLI: 'process restart e48_plim_oc3 location 0/x/cpu0' If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %L1-PLIM_OC3-4-ERR_DEBUG Debug initialization failed with [chars]. Explanation Debug message initialization failed. Recommended Action This error has no effect on any feature except that debug information cannot be turned on by CLI 'debug plim location 0/x/CPU0'. Restarting the process with CLI: 'process restart e48_plim_oc3 location 0/x/CPU0' may resolve the problem. PMENGINE Messages Error Message %L1-PMENGINE-4-TCA Port [chars] reports [chars] [chars]([chars]) PM TCA with current value [unsigned long long int], threshold [unsigned long long int] in current [chars] interval window Explanation The specified PM TCA has been declared. Recommended Action Recommended action is to repair the source of the alarm. OC48 Channelized SPA_LIB Messages Error Message %L1-TREX_LIB-3-MSG_SEND_FAILED msg: [dec], retried: [dec] time(s), failed to send, errno: [chars] Explanation This error message indicates a software problem. The details of the problem and traceback are appended to the error msg. Contact support with this information. Recommended Action SUPPORT Error Message %L1-TREX_LIB-7-DEBUG [chars] Explanation A harmless software problem occurred. The details of the problem and traceback are appended to the error message. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. OC48 Channelized SPA Messages Error Message %L1-TREX-2-HW_FATAL_ERROR fatal error encountered by h/w - [chars], [chars] Explanation An unrecoverable fatal error was detected by the service linecard hardware, which resulted in linecard reload. The exact cause is appended to the error message. Contact support with this information. Recommended Action SUPPORT Error Message %L1-TREX-2-SW_FATAL_ERROR fatal s/w error encountered - [chars], [chars] Explanation An unrecoverable fatal software error was encountered, which resulted in process restart. The exact cause is appended to the error msg. Contact support with this information. Recommended Action SUPPORT Error Message %L1-TREX-3-BOARD_PLL_ERROR board PLL error : IOFPGA register PLL_STATUS - [hex][[hex]] Explanation There is unexpected hardware state. Recommended Action If the problem persists reload the linecard. If that doesn't help, Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %L1-TREX-3-HW_NONFATAL_ERROR nonfatal error encountered by h/w - [chars], [chars] Explanation A nonfatal error was detected by the service linecard hardware. The exact cause is appended to the error message. Contact support with this text. Recommended Action If the error message appears rapidly, or if it persists, reload linecard. If that doesn't help, Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %L1-TREX-3-PLL_ERROR [chars] i/f PLL is unlock : register PLS - [hex] Explanation There is unexpected hardware state. Recommended Action If the problem persists reload the linecard. If that doesn't help, Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %L1-TREX-5-NOTICE [chars] Explanation Unexpected event occurred in the service linecard with no effect on functionality Recommended Action NONE Error Message %L1-TREX-6-INFO [chars] Explanation Service linecard's driver informational message Recommended Action NONE UT2 Messages Error Message %L1-UT2-7-ERR_MSG ERR: [chars]: cerrno [dec] Explanation ut2 driver might run into an error that is not a FATAL. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. XENA Messages Error Message %L1-XENA-2-HW_FATAL_ERROR fatal error encountered by h/w - [chars] Explanation An unrecoverable fatal error was detected by service card hardware, which resulted in linecard reload. The exact cause is appended to the error msg. Contact support with this information. Recommended Action SUPPORT Error Message %L1-XENA-2-SW_FATAL_ERROR fatal s/w error encountered - [chars], [chars] Explanation An unrecoverable fatal software error was encountered, which resulted in process restart. The exact cause is appended to the error msg. Contact support with this information. Recommended Action SUPPORT Error Message %L1-XENA-3-ERR_SPA_UNSUPPORTED Inserted node [chars] is not supported by Cisco 12000 Series - Multi-Service Blade Controller. Results are unpredictable. Please remove the unsupported hardware. Explanation Daughter board identified by above nodeid is not supported by Cisco 12000 Series - Multi-Service Blade Controller. The Daughter board should be removed immediately because results are unpredictable. Recommended Action Physically remove the Daughter board from the service card. Error Message %L1-XENA-5-NOTICE [chars] Explanation Unexpected event occurred in service linecard with no effect on functionality Recommended Action NONE
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