Cisco IOS XR System Error Message Reference Guide, Release 4.0 - Forwarding Messages [Cisco IOS XR Software (End-of-Sale)]

Table Of Contents

Forwarding Messages

FWD_EDGE_ADJ Messages

FWD_HAL Messages

FWD_L2HAL Messages

HAL_PDFIB Messages

IP_TUNNEL_MA_LTRACE Messages

IP_TUNNEL Messages

IPT_EA_LTRACE Messages

Forwarding Messages

This section contains all CEF and FIB related System Error Messages.

FWD_EDGE_ADJ Messages
Error Message     
%FORWARDING-FWD_EDGE_ADJ-2-EDGE_ADJ_ERR GSR edge adj dll layer internal error [chars] : [chars]
Explanation A runtime error occurred in GSR adj's engine layer. The reason for the failure is displayed. Please call Cisco Support with the error information.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

FWD_HAL Messages
Error Message     
%FORWARDING-FWD_HAL-2-ACCESSOR Failed to access [chars] field of [chars] object, error: [dec] [chars]
Explanation A runtime error occurred while trying to access the specified field of the specified object in the Platform Independent SW Data Structures. The reason for the failure is also displayed. Please call Cisco Support with the error information.
Recommended Action Please collect the logs mentioned in the required_info and contact support team.
Error Message     
%FORWARDING-FWD_HAL-2-ADJ_ERR GSR adj internal error: [chars]
Explanation A runtime error occurred in GSR adj module. The reason for the failure is also displayed. Please call Cisco Support with the error information.
Recommended Action Please collect the logs mentioned in the required_info and contact support team.
Error Message     
%FORWARDING-FWD_HAL-2-BACKWALK_ERR Backwalk on [dec] object due to [chars] event failed, error: [dec] [chars]
Explanation A runtime error occurred while trying to walk and update dependent objects in the forwarding chain. The reason for the failure is also displayed. Please call Cisco Support with the error information.
Recommended Action Please collect the logs mentioned in the required_info and contact support team.
Error Message     
%FORWARDING-FWD_HAL-2-ECD_ERR GSR ECD internal error: [chars]
Explanation A runtime error occurred in GSR ecd module. The reason for the failure is also displayed. Please call Cisco Support with the error information.
Recommended Action Please collect the logs mentioned in the required_info and contact support team.
Error Message     
%FORWARDING-FWD_HAL-2-ECD_TRKR_ERR GSR ECD internal error: [chars]
Explanation A runtime error occurred in GSR ecd tracker module. The reason for the failure is also displayed. Please call Cisco Support with the error information.
Recommended Action Please collect the logs mentioned in the required_info and contact support team.
Error Message     
%FORWARDING-FWD_HAL-2-FASTCONV_CLI_ERR FastConvergence CLI: [chars], error: [chars]
Explanation A runtime error occurred while apply the Fast convergence CLI. The reason for the failure is also displayed. Please call Cisco Support with the error information.
Recommended Action Please collect the logs mentioned in the required_info and contact support team.
Error Message     
%FORWARDING-FWD_HAL-2-HW_OCE_NULL --
Explanation A runtime error occurred in GSR MPLS module. The reason for the failure is also displayed. Please call Cisco Support with the error information.
Recommended Action Please collect the logs mentioned in the required_info and contact support team.
Error Message     
%FORWARDING-FWD_HAL-2-IDB_ERR GSR IDB internal error: [chars]
Explanation A runtime error occurred in GSR IDB module. The reason for the failure is also displayed. Please call Cisco Support with the error information.
Recommended Action Please collect the logs mentioned in the required_info and contact support team.
Error Message     
%FORWARDING-FWD_HAL-2-INIT [chars], error: [dec] [chars]
Explanation A runtime error occurred while initializing GSR Hardware Abstraction Layer (HAL) module. The reason for the failure is displayed. Please call Cisco Support with the error information.
Recommended Action Please collect the logs mentioned in the required_info and contact support team.
Error Message     
%FORWARDING-FWD_HAL-2-INVALID_PARENT_OBJ GSR FIB internal error: [chars] failed to get parent [chars] obj - [chars]
Explanation A runtime error occurred in GSR FIB module. The reason for the failure is also displayed. Please call Cisco Support with the error information.
Recommended Action Please collect the logs mentioned in the required_info and contact support team.
Error Message     
%FORWARDING-FWD_HAL-2-LDI_ERR GSR loadinfo internal error: [chars]
Explanation A runtime error occurred in GSR loadinfo module. The reason for the failure is also displayed. Please call Cisco Support with the error information.
Recommended Action Please collect the logs mentioned in the required_info and contact support team.
Error Message     
%FORWARDING-FWD_HAL-2-LI_ERR GSR mpls label operational internal error: [chars]
Explanation A runtime error occurred in GSR mpls module. The reason for the failure is also displayed. Please call Cisco Support with the error information.
Recommended Action Please collect the logs mentioned in the required_info and contact support team.
Error Message     
%FORWARDING-FWD_HAL-2-MTRIE_MODE_CLI_ERR MTRIE Mode CLI: [chars], error: [chars]
Explanation A runtime error occurred while connecting to SysDB Please call Cisco Support with the error information.
Recommended Action Please collect the logs mentioned in the required_info and contact support team.
Error Message     
%FORWARDING-FWD_HAL-2-PBTS_NULL_LDI --
Explanation --
Recommended Action Please collect the logs mentioned in the required_info and contact support team.
Error Message     
%FORWARDING-FWD_HAL-2-PFX_ERR GSR prefix internal error: [chars]
Explanation A runtime error occurred in GSR prefix module. The reason for the failure is also displayed. Please call Cisco Support with the error information.
Recommended Action Please collect the logs mentioned in the required_info and contact support team.
Error Message     
%FORWARDING-FWD_HAL-2-SHMWIN_ERR [chars], error: [dec] [chars]
Explanation A runtime error occurred while operating on a shared memory window. The reason for the failure is displayed. Please call Cisco Support with the error information.
Recommended Action Please collect the logs mentioned in the required_info and contact support team.
Error Message     
%FORWARDING-FWD_HAL-2-STATS_INTF_REGISTER Failed to register interface [hex] with Stats module, error: [dec] [chars]
Explanation A runtime error occurred while trying to register the specified interface with Stats module for stats collection. The reason for the failure is also displayed. Please call Cisco Support with the error information.
Recommended Action Please collect the logs mentioned in the required_info and contact support team.
Error Message     
%FORWARDING-FWD_HAL-2-STATS_INTF_UNREGISTER Failed to unregister interface [hex] from Stats module, error: [dec] [chars]
Explanation A runtime error occurred while trying to unregister the specified interface from Stats module for stats collection. The reason for the failure is also displayed. Please call Cisco Support with the error information.
Recommended Action Please collect the logs mentioned in the required_info and contact support team.
Error Message     
%FORWARDING-FWD_HAL-2-STATS_VALIDATION Stats validation error: [chars] ([dec]): [chars]
Explanation A validation error occurred while doing an LSP/TE statistics operation. Please call Cisco Support with the error information.
Recommended Action Please collect the logs mentioned in the required_info and contact support team.
Error Message     
%FORWARDING-FWD_HAL-2-TUNNEL_NH_ERR GSR l3VPNOIP internal error: [chars]
Explanation A runtime error occurred in GSR L3VPNOIP module. The reason for the failure is also displayed. Please call Cisco Support with the error information.
Recommended Action Please collect the logs mentioned in the required_info and contact support team.
Error Message     
%FORWARDING-FWD_HAL-2-UNSUPT_TERMINATE Forwarding requested unsupported platform HW resource recovery and platform is forcing line card reset to recover hardware resources
Explanation The FIB encountered an unrecoverable error after one or more crashes. It is attempting to purge all hardware and software resources before starting a clean initialization. The platform does not support hardware resource recovery and is resetting the line card to recover all hardware resources. Please call Cisco Support with the error information.
Recommended Action Please collect the logs mentioned in the required_info and contact support team.
Error Message     
%FORWARDING-FWD_HAL-2-USED_BY_BGP_STATUS_CHANGE Used by BGP status changed from [chars] to [chars] on obj 0x[pointer]
Explanation Used by BGP status on the load info changed. This is not generally expected and config needs to be examined to understand the cause. Please call Cisco Support with the error information.
Recommended Action Please collect the logs mentioned in the required_info and contact support team.
Error Message     
%FORWARDING-FWD_HAL-3-PM_ERR Platform Manager returned an error looking up interface [hex]: [chars]
Explanation A runtime error occurred, whereby Platform Manager returned an unexpected error while looking up an interface. If the error is 'Resource temporarily unavailable' then the error is not fatal. Any other error is unexpected, and more serious.
Recommended Action Please collect the logs mentioned in the required_info and contact support team.
Error Message     
%FORWARDING-FWD_HAL-3-PP_NFN_LIB_GET_INFO Error encountered by HAL ppinfo notification library while receiving ppinfo notification batch. Error: [chars]
Explanation An error was encountered while processing a notification of a change to the packet path info for one or more adjacencies. Forwarding for the affected adjacencies may now be inconsistent.
Recommended Action Restarting the affected client may solve the issue. If not, Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-FWD_HAL-3-PP_NFN_MSG_HDLR Error handling a [chars] message from a HAL ppinfo notification client. Error: [chars] ([chars])
Explanation An error was encountered while processing a message of the given type from client for HAL notifications of changes to the packet path info for adjacencies for a given interface type. Forwarding for the affected adjacencies may now be inconsistent.
Recommended Action Restarting the affected client may solve the issue. If not, Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-FWD_HAL-6-CHANGE_MTRIE_MODE_CLI_INFO WARNING: Mtrie mode you selected will only take effect on Engine 3 linecards and will be effective on each linecard after it has been reloaded. Please reload using the command: hw-module reload location r/s/CPU0
Explanation This command requires reprogramming all the prefixes in the LC hardware.
Recommended Action Please reload each Engine 3 linecard using the command: hw-module reload location r/s/CPU0
Error Message     
%FORWARDING-FWD_HAL-6-FASTCONVERGENCE_CLI_INFO WARNING: This command will take effect only after reloading the node. Please reload the node using the command hw-module reload location r/s/CPU0
Explanation This command will take effect only after reloading the node. Please reload the node using the command hw-module reload location r/s/CPU0
Recommended Action Please reload the node using the command hw-module reload location r/s/CPU0.

FWD_L2HAL Messages
Error Message     
%FORWARDING-FWD_L2HAL-2-ACCESSOR Failed to access [chars] field of [chars] object, error: [dec] [chars]
Explanation A runtime error occurred while trying to access the specified field %s - Indicates the field that is accessed %s - Indicates the Specified Object %d - is the decoded reason %s - Indicates the reason for the failure
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Please capture the following information on LC/Node where the problem occurred and call your Cisco Technical support - Console or system log information - show l2vpn platform trace hal all location - show l2vpn trace location
Error Message     
%FORWARDING-FWD_L2HAL-2-ACTION_FAILED L2 HAL action [chars] update failed for [chars] [hex] error: [chars]
Explanation A runtime error occurred in GSR L2HAL module. The reason for the failure is also displayed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-FWD_L2HAL-2-BACKWALK_ERR Backwalk on [dec] object due to [chars] event failed, error: [dec] [chars]
Explanation A runtime error occurred while trying to while trying to walk and update dependent objects. %s - Indicates the Specified Object being accessed %s - Indicates the Specified Object %d - is the decoded reason %s - Indicates the reason for the failure A runtime error occurred while trying to walk and update dependent objects in the forwarding chain. The reason for the failure is also displayed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Along with the above, provide the following information on LC/Node where the problem occurred. Call your Cisco Technical support - sh l2vpn platforms trace hal all location , - sh l2vpn trace hal walker all location loc' - show l2vpn trace location
Error Message     
%FORWARDING-FWD_L2HAL-2-CONFIG_NOT_SUPPORTED Engine 3 LC cannot be edge and core simultaneously. Revert those configs.
Explanation A runtime error occurred in GSR L2HAL module. The reason for the failure is also displayed.
Recommended Action Revert the config wherever the same LC is configured as both edge facing and core facing card.
Error Message     
%FORWARDING-FWD_L2HAL-2-CONFIG_NOT_VALID Engine 3 LC cannot have different types of encaps under same bridge domain. Revert those configs.
Explanation A runtime error occurred in GSR L2HAL module. The reason for the failure is also displayed.
Recommended Action Revert the configs wherever the LC have different types of encapsulation under same bridge domain.
Error Message     
%FORWARDING-FWD_L2HAL-2-HW_OCE_NULL --
Explanation A runtime error occurred in GSR MPLS module. %s - Indicates the function where the error is seen %s - Indicates the object being accessed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Along with above provide capture the following information on LC/Node where the problem occurred and call Cisco Technical Support. - show l2vpn platforms trace hal all location , - show l2vpn platforms trace hal atom all location , - show l2vpn trace location - show running config
Error Message     
%FORWARDING-FWD_L2HAL-2-INIT [chars], error: [dec] [chars]
Explanation A runtime error occurred while initializing GSR Layer 2 VPN Hardware Abstraction Layer (L2 HAL) module. %s - Indicates the Specific Error seen. %d - is the decoded reason %s - Indicates the reason for the failure
Recommended Action Copy the error message exactly as it appears on the console or in the system log, Call your Cisco Technical support.
Error Message     
%FORWARDING-FWD_L2HAL-2-INVALID_PARENT_OBJ GSR L2 FIB internal error: [chars] failed to get parent [chars] obj - [chars]
Explanation A runtime error occurred in GSR L2 FIB module. %s - Indicates the internal HAL object being accessed %s - Indicates whether it is 'FWD_WALK' or 'BACK_WALK' %s - Indicates the reason for failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Also, provide the captures of the following on LC/Node where the issue is seen and call Cisco Technical Support. - console logs or system log - show running config - show l2vpn platform trace hal all location
Error Message     
%FORWARDING-FWD_L2HAL-2-MQOS [chars], error: [dec] [chars]
Explanation A runtime error occurred while initializing GSR Layer 2 VPN Hardware Abstraction Layer (L2 HAL MCAST QoS) Multicast QoS module. %s - Indicates the place where error is seen %d - Is the decoded error code %s - Indicates the reason for failure
Recommended Action Copy the error message exactly as it appears on the console or in the system log. provide the following captures on the corresponding LC/Node and call your Cisco Technical support. - show l2vpn platform trace hal all location - show l2vpn trace all location
Error Message     
%FORWARDING-FWD_L2HAL-2-SHMWIN_ERR [chars], error: [dec] [chars]
Explanation A runtime error occurred while operating on a shared memory window. %s - Indicates where the error is seen %d - Is the decoded error code %s - Indicates the reason for failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Please capture the following information on LC/Node where the problem occurred and call Cisco Technical support. - Console or system log information - show l2vpn platform trace hal all location
Error Message     
%FORWARDING-FWD_L2HAL-6-DUPLICATE_BIND L2 HAL duplicate bind received for [chars] object [hex]
Explanation A transient error occurred while initializing GSR Layer 2 VPN Hardware Abstraction Layer (L2 HAL) module. The reason for the failure is displayed. No action is required as this does not affect the forwarding operation.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-FWD_L2HAL-6-INIT_RETRY [chars], error: [dec] ([chars])
Explanation A transient error occurred while initializing GSR Layer 2 VPN Hardware Abstraction Layer (L2 HAL) module. %s - Indicates what has failed to INIT %d - Is the decoded reason %s - Indicates the reason for failure No action is required as this initialization will be retried.
Recommended Action please provide the following captures on the corresponding LC/Node - show l2vpn platform trace hal all location - show l2vpn trace all location

HAL_PDFIB Messages
Error Message     
%FORWARDING-HAL_PDFIB-4-PD_UPDATE_IFH [chars] FIB object [chars], action [chars], HAL_OBJ [chars], Ctx 0x[pointer] FIB Ctx [hex], ifh [hex], error1 [chars], error2 [chars]
Explanation This is a supplementary error message generated by c12000 platform FIB mgr to provide additional information with platform specific error codes. We would expect platform independent FIB Mgr generate the main error message FORWARDING FIB PLATF_UPD_FAIL to drive main error message.
Recommended Action Please collect console logs and identify both PD_UPDATE failure and FIB PLATF_UPD_FAIL message to correlate the root cause of the failure. Recommended action needs to be driven as per the 'FORWARDING FIB PLATF_UPD_FAIL' message.
Error Message     
%FORWARDING-HAL_PDFIB-6-PD_UPDATE [chars] FIB object [chars], action [chars], HAL_OBJ [chars], Ctx 0x[pointer] FIB Ctx [hex], error [chars]
Explanation This is a supplementary error message generated by c12000 platform FIB mgr to provide additional information with platform specific error codes. We would expect platform independent FIB Mgr generate the main error message FORWARDING FIB PLATF_UPD_FAIL to drive main error message.
Recommended Action Please collect console logs and identify both PD_UPDATE failure and FIB PLATF_UPD_FAIL message to correlate the root cause of the failure. Recommende action needs to be driven as per the 'FORWARDING FIB PLATF_UPD_FAIL' message.

IP_TUNNEL_MA_LTRACE Messages
Error Message    
%FORWARDING-IP_TUNNEL_MA_LTRACE-7-INIT ltrace_init failed for '[chars]': [chars]
Explanation Initialization failed. Both the initialization type and the error code are displayed. The sysmgr process will restart the ip_tunnel if this condition happens.
Recommended Action None.

IP_TUNNEL Messages
Error Message     
%FORWARDING-IP_TUNNEL-3-AIB Failed to link AIB: [chars] [[dec]: [chars]]
Explanation Failed to link AIB.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-IP_TUNNEL-3-AIBSERVER AIB Server error: [chars] [[dec]: [chars]]
Explanation AIB Server internal error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-IP_TUNNEL-3-ASYNC_MSG Invalid message: [chars] [code equals [dec], value equals [dec]]
Explanation Invalid message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-IP_TUNNEL-3-BADCHECKSUM Bad checksum - computed equals [hex], received equals [hex]
Explanation Mismatch in received/computed checksum was detected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-IP_TUNNEL-3-BADKEY Incorrect key - received: [dec], expected: [dec]
Explanation A packet was received with a bad key.
Recommended Action No action is required.
Error Message     
%FORWARDING-IP_TUNNEL-3-BW_NOTIFY Failed to send bandwidth notification for tunnel-ip [unsigned int]. [chars]
Explanation Failed to send the bandwidth notification to its clients for the specified tunnel. The configured bandwidth (or default bw if not configured) for this tunnel will not take effect.
Recommended Action Remove and reconfigure the tunnel.
Error Message     
%FORWARDING-IP_TUNNEL-3-CHKPT Failed to [chars] checkpoint for tunnel-ip [unsigned int]. [chars]
Explanation Failed to write/delete the checkpoint entry for the specified tunnel. This may result in inconsistent state after tunl_gre_ma restarts.
Recommended Action Remove and reconfigure the specified tunnel.
Error Message     
%FORWARDING-IP_TUNNEL-3-DB_ADD Tunnel-IP MA: Failed to add tunnel-ip [unsigned int] to [chars] database. [chars]
Explanation IP tunnel MA failed to add a tunnel to one of its database. This may result in inconsistent behavior for this tunnel and/or errors in modifying/deleting this tunnel.
Recommended Action process restart tunl_gre_ma
Error Message     
%FORWARDING-IP_TUNNEL-3-DEST_LOCAL Tunnel-IP MA: Interface tunnel-ip [unsigned int] uses destination [chars], which is a local IP address on interface CH[hex]. This is not allowed and tunnel interface state will remain DOWN.
Explanation It is invalid for a tunnel destination to be a local IP address. When this message is displayed, the user must change the tunnel destination or change the IP address on the local interface. When this is corrected, the tunnel will re-evaluate its state and come UP if possible.
Recommended Action Change the tunnel destination or change the IP address on local interface.
Error Message     
%FORWARDING-IP_TUNNEL-3-DEST_TUNL Tunnel-IP MA: Interface tunnel-ip [unsigned int] with destination [chars] is reachable through another tunnel, interface 'CH[hex]'. This is not allowed and the tunnel interface state will remain DOWN.
Explanation 'On some platforms, it is invalid for a tunnel to be reachable through ' 'another tunnel. This is because the platform cannot encapsulate the ' 'packet more than once on the same router. When this message is ' 'displayed, the user must change the tunnel destination or change the ' 'route that makes the tunnel reachable. When this is corrected, the ' 'tunnel will re-evaluate its state and come UP if possible.
Recommended Action Change the tunnel destination or change the route that makes the tunnel reachable.
Error Message     
%FORWARDING-IP_TUNNEL-3-DLL_INIT Tunnel-IP Lookup DLL failed to initialize [chars]: '[chars]'.
Explanation Tunnel IP Lookup DLL failed to initialize a critical component and might not function properly.
Recommended Action Please provide the output of the following command: show tech-support tunnel-ip
Error Message     
%FORWARDING-IP_TUNNEL-3-EA_NOMEM Tunnel-IP EA failed to allocate [unsigned int] bytes of memory: '[chars]'
Explanation The Tunnel-IP EA process could not allocate memory needed to update tunnel interface
Recommended Action Check the box for processes with excessive memory
Error Message     
%FORWARDING-IP_TUNNEL-3-EA_RETRY_FAILED Tunnel-IP EA failed to program interface CH[hex] after [unsigned int] retries: [chars].
Explanation The Tunnel-IP EA has failed to program a tunnel interface after 1 or more retries.
Recommended Action Shut/no-shut the tunnel interlace, or if needed, remove and re-create the tunnel interface.
Error Message     
%FORWARDING-IP_TUNNEL-3-EA_STATE Tunnel-IP EA process failed to update the state of interface [unsigned int]: '[chars]'
Explanation The Tunnel-IP EA process failed to update the state of a tunnel interface.
Recommended Action Collect debugging information, shut/no-shut tunnel interface. If the above action doesn't fix the problem, remove tunnel interface, re-create tunnel interface.
Error Message     
%FORWARDING-IP_TUNNEL-3-EAIDB EA IDB error: [chars]
Explanation EA IDB related error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-IP_TUNNEL-3-EAINIT Error initializing EA of IP Tunnel: [chars]
Explanation Initialization of IP Tunnel's EA failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-IP_TUNNEL-3-ENS_READ Client [chars] failed to read data from server (ip_tunnel_ma) : [chars]
Explanation Client process issued ens_read and it failed. It is because the server is either busy or there is problem is gsp communication.
Recommended Action Restarting the client process could recover
Error Message     
%FORWARDING-IP_TUNNEL-3-EVENTMGR Error of EventMgr: [chars] [[dec]: [chars]]
Explanation EventMgr failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-IP_TUNNEL-3-FEA FEA internal error: [chars]
Explanation FEA internal error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-IP_TUNNEL-3-FIB_ERROR FIB DLL error: [chars] [[dec]: [chars]]
Explanation FIB DLL error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-IP_TUNNEL-3-FIB_INIT FIB DLL initialization error: [chars] [[dec]: [chars]]
Explanation Failed to initialize in FIB DLL.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-IP_TUNNEL-3-FIB_SEND Message send error: [chars] [[dec]: [chars]]
Explanation Failed to send the message to FIB.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-IP_TUNNEL-3-IF_CREATE Failed to create interface for tunnel-ip [unsigned int]. [chars]
Explanation An error was encountered in creating the interface for the specified tunnel. This tunnel will not function properly.
Recommended Action Remove and reconfigure the tunnel which failed.
Error Message     
%FORWARDING-IP_TUNNEL-3-IF_DELETE Failed to delete interface for tunnel-ip [unsigned int]. [chars]
Explanation An error was encountered in deleting the interface for the specified tunnel.
Recommended Action process restart tunl_gre_ma
Error Message     
%FORWARDING-IP_TUNNEL-3-IMPSERVER IMP Server error: [chars] [[dec]: [chars]]
Explanation IMP Server internal error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-IP_TUNNEL-3-IPT_DEBUG IP Tunnel debug: [chars] [[dec]: [chars]]
Explanation Failed to initialize the debug events for IP tunnel.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-IP_TUNNEL-3-KA_CFG_ENQUEUE Failed to enqueue keep-alive event '[chars]' for tunnel-ip [unsigned int]. [chars]
Explanation Failed to send the specified event from tunl_gre_ma's main thread to the keep-alive thread or vice-versa. This may result in erroneous keep-alive behavior for the tunnel specified.
Recommended Action process restart tunl_gre_ma
Error Message     
%FORWARDING-IP_TUNNEL-3-LOOPING Encapsulation looping detected: inner: [chars], outer: [chars]
Explanation An encapsulation loop was detected.
Recommended Action No action is required.
Error Message     
%FORWARDING-IP_TUNNEL-3-MA_NOMEM Tunnel-IP MA failed to allocate [unsigned int] bytes of memory: '[chars]'
Explanation The Tunnel-IP MA process could not allocate memory needed to update tunnel interface
Recommended Action Check the box for processes with excessive memory
Error Message     
%FORWARDING-IP_TUNNEL-3-MA_STATE Tunnel-IP MA process failed to update the interface state of tunnel [unsigned int]: '[chars]'
Explanation The Tunnel-IP MA process failed to update the state of a tunnel interface.
Recommended Action Collect debugging information, remove tunnel interface, re-create tunnel interface.
Error Message     
%FORWARDING-IP_TUNNEL-3-MA_STATE_BULK Tunnel-IP MA process failed to update the state of [unsigned int] interfaces: '[chars]'
Explanation The Tunnel-IP MA process failed to update the state of bulk tunnel interfaces.
Recommended Action Collect debugging information, remove tunnel interface, re-create tunnel interface.
Error Message     
%FORWARDING-IP_TUNNEL-3-MAINIT Error initializing MA of IP Tunnel: [chars] [[dec]: [chars]]
Explanation Initialization of IP Tunnel's MA failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-IP_TUNNEL-3-MEM Memory operation error: [chars]
Explanation Memory operation error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-IP_TUNNEL-3-NETIOIDB NetIO IDB error: [chars]
Explanation NetIO IDB related error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-IP_TUNNEL-3-P2MP_TUNNEL Failed to process P2MP tunnel updates: [chars] [[dec]: [chars]]
Explanation Failed to process P2MP tunnel updates.
Recommended Action The P2MP tunnel fails to program the tunnel information updates. To recover, please try: shut and no shut the tunnel source interface, or restart the gre_ipip_ea process. For further action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-IP_TUNNEL-3-ROUTING GRE tunnel packet received with source routing
Explanation A GRE tunnel packet with the source routing option was received.
Recommended Action No action is required.
Error Message     
%FORWARDING-IP_TUNNEL-3-SEQUENCE GRE tunnel packet received with sequence option
Explanation A GRE packet was received with the sequence option.
Recommended Action No action is required.
Error Message     
%FORWARDING-IP_TUNNEL-3-SRC_DST_CONFLICT Tunnel-IP MA: Interface tunnel-ip[unsigned int] uses source [chars] and destination [chars] which is in conflict with src-dst pair of tunnel-ip[unsigned int]. This is not allowed and for that reason tunnel-ip[unsigned int] state will remain DOWN.
Explanation It is not allowed to configure a tunnel with same pair of source and destination as an existing tunnel in the system. On display of this message user must change the source address or destination address to a unique pair of addresses that does not exist in the system. On successful resolution of this conflict will bring the tunnel interface state back to UP state, if other criteria to bring the interface satisfied.
Recommended Action Modify source or destination address of the tunnel that caused the conflict to make a unique par of source and destination that does not exist on the box.
Error Message     
%FORWARDING-IP_TUNNEL-3-THREAD Error of pthread: [chars] [[dec]: [chars]]
Explanation Error of pthread function.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-IP_TUNNEL-3-UNKNOWN_GRE_TUNNEL Packet received for unknown tunnel or bad key. Source: [chars], Destination: [chars], Key: [dec]
Explanation A GRE tunnel packet was received for a tunnel that is not configured in this router or there was a key mis-match.
Recommended Action No action is required.
Error Message     
%FORWARDING-IP_TUNNEL-3-UNKNOWN_IPIP_TUNNEL Packet received for unknown tunnel. Source: [chars], Destination: [chars]
Explanation An IPinIP tunnel packet was received for a tunnel that is not configured in this router.
Recommended Action No action is required.
Error Message     
%FORWARDING-IP_TUNNEL-3-UNKNOWN_MSG Invalid message: [chars] [type equals [dec]]
Explanation Invalid message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-IP_TUNNEL-3-UNSUP_PROTO Unsupported protocol [[dec]]
Explanation Unsupported protocol.
Recommended Action No action is required.
Error Message     
%FORWARDING-IP_TUNNEL-3-VERSION GRE tunnel packet received with bad version number ([dec])
Explanation A GRE tunnel packet was received with a bad version number.
Recommended Action No action is required.
Error Message     
%FORWARDING-IP_TUNNEL-4-DECAP IP Tunnel Decapsulation fail: [chars] [[dec]: [chars]]
Explanation Failed to decap the packet.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-IP_TUNNEL-4-EA_INIT Tunnel-IP EA process failed to initialize [chars]: '[chars]'
Explanation The Tunnel-IP EA process failed to initialize a critical component. The process cannot proceed and will restart to recover.
Recommended Action Contact Cisco support
Error Message     
%FORWARDING-IP_TUNNEL-4-EA_RETRY Tunnel-IP EA has retried [unsigned int] times to update interface CH[hex].
Explanation The Tunnel-IP EA process has retried programming tunnel interface(s) because other processes are not ready.
Recommended Action If the retry does not succeeded in some time, remove and re-create the tunnel.
Error Message     
%FORWARDING-IP_TUNNEL-4-ENCAP IP Tunnel Encapsulation fail: [chars]
Explanation Failed to encaps the packet.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-IP_TUNNEL-4-FIB_CONNECTION Initialization failed: [chars] [[dec]: [chars]]
Explanation Initialization failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-IP_TUNNEL-4-INIT Tunnel-IP MA process failed to initialize [chars]: '[chars]'
Explanation The Tunnel-IP MA process failed to initialize a critical component. The process cannot proceed and will restart to recover.
Recommended Action None
Error Message     
%FORWARDING-IP_TUNNEL-4-MTU Tunnel MTU operation fail: [chars] [[dec]: [chars]]
Explanation Failed to set/change tunnel mtu.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%FORWARDING-IP_TUNNEL-5-EA_SHM_RESET Tunnel-IP EA shared memory reset complete
Explanation The Tunnel-IP EA needed to reset its shared memory due to a non-graceful reset scenario. The Tunnel-IP EA may have crashed due to a problem in its own process, or it may have induced a crash on itself due to a critical client error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

IPT_EA_LTRACE Messages
Error Message     
%FORWARDING-IPT_EA_LTRACE-3-INIT ltrace_init failed for '[chars]': [chars]
Explanation Initialization failed. Both the initialization type and the error code are displayed.
Recommended Action None

	Cisco IOS XR System Error Message Reference Guide, Release 4.0
	Forwarding Messages
Cisco IOS XR System Error Message Reference Guide, Release 4.0 Preface Overview Access Control List (ACL) Messages Application Infrastructure Messages Diagnostic Messages Fabric Messages Forwarding Messages High Availability (HA) Messages Infrastructure Messages Installation Messages Internet Protocol (IP) Messages Layer 1 Messages Layer 2 Messages Layer 3 Messages License Messages Media Messages Manageability (MGBL) Messages Operating System (OS) Messages Packet Infrastructure Messages Platform Messages Policy Manager Messages Quality of Service (QoS) Messages Routing Messages Security Messages Services Messages Simple Network Management Protocol (SNMP) Messages Subscriber Messages	Download this chapter Forwarding Messages Download the complete book Full Book PDF: Cisco IOS XR System Error Message Reference Guide, Release 4.0 (PDF - 51 MB) Feedback Table Of Contents Forwarding Messages FWD_EDGE_ADJ Messages FWD_HAL Messages FWD_L2HAL Messages HAL_PDFIB Messages IP_TUNNEL_MA_LTRACE Messages IP_TUNNEL Messages IPT_EA_LTRACE Messages Forwarding Messages This section contains all CEF and FIB related System Error Messages. FWD_EDGE_ADJ Messages Error Message %FORWARDING-FWD_EDGE_ADJ-2-EDGE_ADJ_ERR GSR edge adj dll layer internal error [chars] : [chars] Explanation A runtime error occurred in GSR adj's engine layer. The reason for the failure is displayed. Please call Cisco Support with the error information. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. FWD_HAL Messages Error Message %FORWARDING-FWD_HAL-2-ACCESSOR Failed to access [chars] field of [chars] object, error: [dec] [chars] Explanation A runtime error occurred while trying to access the specified field of the specified object in the Platform Independent SW Data Structures. The reason for the failure is also displayed. Please call Cisco Support with the error information. Recommended Action Please collect the logs mentioned in the required_info and contact support team. Error Message %FORWARDING-FWD_HAL-2-ADJ_ERR GSR adj internal error: [chars] Explanation A runtime error occurred in GSR adj module. The reason for the failure is also displayed. Please call Cisco Support with the error information. Recommended Action Please collect the logs mentioned in the required_info and contact support team. Error Message %FORWARDING-FWD_HAL-2-BACKWALK_ERR Backwalk on [dec] object due to [chars] event failed, error: [dec] [chars] Explanation A runtime error occurred while trying to walk and update dependent objects in the forwarding chain. The reason for the failure is also displayed. Please call Cisco Support with the error information. Recommended Action Please collect the logs mentioned in the required_info and contact support team. Error Message %FORWARDING-FWD_HAL-2-ECD_ERR GSR ECD internal error: [chars] Explanation A runtime error occurred in GSR ecd module. The reason for the failure is also displayed. Please call Cisco Support with the error information. Recommended Action Please collect the logs mentioned in the required_info and contact support team. Error Message %FORWARDING-FWD_HAL-2-ECD_TRKR_ERR GSR ECD internal error: [chars] Explanation A runtime error occurred in GSR ecd tracker module. The reason for the failure is also displayed. Please call Cisco Support with the error information. Recommended Action Please collect the logs mentioned in the required_info and contact support team. Error Message %FORWARDING-FWD_HAL-2-FASTCONV_CLI_ERR FastConvergence CLI: [chars], error: [chars] Explanation A runtime error occurred while apply the Fast convergence CLI. The reason for the failure is also displayed. Please call Cisco Support with the error information. Recommended Action Please collect the logs mentioned in the required_info and contact support team. Error Message %FORWARDING-FWD_HAL-2-HW_OCE_NULL -- Explanation A runtime error occurred in GSR MPLS module. The reason for the failure is also displayed. Please call Cisco Support with the error information. Recommended Action Please collect the logs mentioned in the required_info and contact support team. Error Message %FORWARDING-FWD_HAL-2-IDB_ERR GSR IDB internal error: [chars] Explanation A runtime error occurred in GSR IDB module. The reason for the failure is also displayed. Please call Cisco Support with the error information. Recommended Action Please collect the logs mentioned in the required_info and contact support team. Error Message %FORWARDING-FWD_HAL-2-INIT [chars], error: [dec] [chars] Explanation A runtime error occurred while initializing GSR Hardware Abstraction Layer (HAL) module. The reason for the failure is displayed. Please call Cisco Support with the error information. Recommended Action Please collect the logs mentioned in the required_info and contact support team. Error Message %FORWARDING-FWD_HAL-2-INVALID_PARENT_OBJ GSR FIB internal error: [chars] failed to get parent [chars] obj - [chars] Explanation A runtime error occurred in GSR FIB module. The reason for the failure is also displayed. Please call Cisco Support with the error information. Recommended Action Please collect the logs mentioned in the required_info and contact support team. Error Message %FORWARDING-FWD_HAL-2-LDI_ERR GSR loadinfo internal error: [chars] Explanation A runtime error occurred in GSR loadinfo module. The reason for the failure is also displayed. Please call Cisco Support with the error information. Recommended Action Please collect the logs mentioned in the required_info and contact support team. Error Message %FORWARDING-FWD_HAL-2-LI_ERR GSR mpls label operational internal error: [chars] Explanation A runtime error occurred in GSR mpls module. The reason for the failure is also displayed. Please call Cisco Support with the error information. Recommended Action Please collect the logs mentioned in the required_info and contact support team. Error Message %FORWARDING-FWD_HAL-2-MTRIE_MODE_CLI_ERR MTRIE Mode CLI: [chars], error: [chars] Explanation A runtime error occurred while connecting to SysDB Please call Cisco Support with the error information. Recommended Action Please collect the logs mentioned in the required_info and contact support team. Error Message %FORWARDING-FWD_HAL-2-PBTS_NULL_LDI -- Explanation -- Recommended Action Please collect the logs mentioned in the required_info and contact support team. Error Message %FORWARDING-FWD_HAL-2-PFX_ERR GSR prefix internal error: [chars] Explanation A runtime error occurred in GSR prefix module. The reason for the failure is also displayed. Please call Cisco Support with the error information. Recommended Action Please collect the logs mentioned in the required_info and contact support team. Error Message %FORWARDING-FWD_HAL-2-SHMWIN_ERR [chars], error: [dec] [chars] Explanation A runtime error occurred while operating on a shared memory window. The reason for the failure is displayed. Please call Cisco Support with the error information. Recommended Action Please collect the logs mentioned in the required_info and contact support team. Error Message %FORWARDING-FWD_HAL-2-STATS_INTF_REGISTER Failed to register interface [hex] with Stats module, error: [dec] [chars] Explanation A runtime error occurred while trying to register the specified interface with Stats module for stats collection. The reason for the failure is also displayed. Please call Cisco Support with the error information. Recommended Action Please collect the logs mentioned in the required_info and contact support team. Error Message %FORWARDING-FWD_HAL-2-STATS_INTF_UNREGISTER Failed to unregister interface [hex] from Stats module, error: [dec] [chars] Explanation A runtime error occurred while trying to unregister the specified interface from Stats module for stats collection. The reason for the failure is also displayed. Please call Cisco Support with the error information. Recommended Action Please collect the logs mentioned in the required_info and contact support team. Error Message %FORWARDING-FWD_HAL-2-STATS_VALIDATION Stats validation error: [chars] ([dec]): [chars] Explanation A validation error occurred while doing an LSP/TE statistics operation. Please call Cisco Support with the error information. Recommended Action Please collect the logs mentioned in the required_info and contact support team. Error Message %FORWARDING-FWD_HAL-2-TUNNEL_NH_ERR GSR l3VPNOIP internal error: [chars] Explanation A runtime error occurred in GSR L3VPNOIP module. The reason for the failure is also displayed. Please call Cisco Support with the error information. Recommended Action Please collect the logs mentioned in the required_info and contact support team. Error Message %FORWARDING-FWD_HAL-2-UNSUPT_TERMINATE Forwarding requested unsupported platform HW resource recovery and platform is forcing line card reset to recover hardware resources Explanation The FIB encountered an unrecoverable error after one or more crashes. It is attempting to purge all hardware and software resources before starting a clean initialization. The platform does not support hardware resource recovery and is resetting the line card to recover all hardware resources. Please call Cisco Support with the error information. Recommended Action Please collect the logs mentioned in the required_info and contact support team. Error Message %FORWARDING-FWD_HAL-2-USED_BY_BGP_STATUS_CHANGE Used by BGP status changed from [chars] to [chars] on obj 0x[pointer] Explanation Used by BGP status on the load info changed. This is not generally expected and config needs to be examined to understand the cause. Please call Cisco Support with the error information. Recommended Action Please collect the logs mentioned in the required_info and contact support team. Error Message %FORWARDING-FWD_HAL-3-PM_ERR Platform Manager returned an error looking up interface [hex]: [chars] Explanation A runtime error occurred, whereby Platform Manager returned an unexpected error while looking up an interface. If the error is 'Resource temporarily unavailable' then the error is not fatal. Any other error is unexpected, and more serious. Recommended Action Please collect the logs mentioned in the required_info and contact support team. Error Message %FORWARDING-FWD_HAL-3-PP_NFN_LIB_GET_INFO Error encountered by HAL ppinfo notification library while receiving ppinfo notification batch. Error: [chars] Explanation An error was encountered while processing a notification of a change to the packet path info for one or more adjacencies. Forwarding for the affected adjacencies may now be inconsistent. Recommended Action Restarting the affected client may solve the issue. If not, Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-FWD_HAL-3-PP_NFN_MSG_HDLR Error handling a [chars] message from a HAL ppinfo notification client. Error: [chars] ([chars]) Explanation An error was encountered while processing a message of the given type from client for HAL notifications of changes to the packet path info for adjacencies for a given interface type. Forwarding for the affected adjacencies may now be inconsistent. Recommended Action Restarting the affected client may solve the issue. If not, Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-FWD_HAL-6-CHANGE_MTRIE_MODE_CLI_INFO WARNING: Mtrie mode you selected will only take effect on Engine 3 linecards and will be effective on each linecard after it has been reloaded. Please reload using the command: hw-module reload location r/s/CPU0 Explanation This command requires reprogramming all the prefixes in the LC hardware. Recommended Action Please reload each Engine 3 linecard using the command: hw-module reload location r/s/CPU0 Error Message %FORWARDING-FWD_HAL-6-FASTCONVERGENCE_CLI_INFO WARNING: This command will take effect only after reloading the node. Please reload the node using the command hw-module reload location r/s/CPU0 Explanation This command will take effect only after reloading the node. Please reload the node using the command hw-module reload location r/s/CPU0 Recommended Action Please reload the node using the command hw-module reload location r/s/CPU0. FWD_L2HAL Messages Error Message %FORWARDING-FWD_L2HAL-2-ACCESSOR Failed to access [chars] field of [chars] object, error: [dec] [chars] Explanation A runtime error occurred while trying to access the specified field %s - Indicates the field that is accessed %s - Indicates the Specified Object %d - is the decoded reason %s - Indicates the reason for the failure Recommended Action Copy the error message exactly as it appears on the console or in the system log. Please capture the following information on LC/Node where the problem occurred and call your Cisco Technical support - Console or system log information - show l2vpn platform trace hal all location - show l2vpn trace location Error Message %FORWARDING-FWD_L2HAL-2-ACTION_FAILED L2 HAL action [chars] update failed for [chars] [hex] error: [chars] Explanation A runtime error occurred in GSR L2HAL module. The reason for the failure is also displayed. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-FWD_L2HAL-2-BACKWALK_ERR Backwalk on [dec] object due to [chars] event failed, error: [dec] [chars] Explanation A runtime error occurred while trying to while trying to walk and update dependent objects. %s - Indicates the Specified Object being accessed %s - Indicates the Specified Object %d - is the decoded reason %s - Indicates the reason for the failure A runtime error occurred while trying to walk and update dependent objects in the forwarding chain. The reason for the failure is also displayed. Recommended Action Copy the error message exactly as it appears on the console or in the system log. Along with the above, provide the following information on LC/Node where the problem occurred. Call your Cisco Technical support - sh l2vpn platforms trace hal all location , - sh l2vpn trace hal walker all location loc' - show l2vpn trace location Error Message %FORWARDING-FWD_L2HAL-2-CONFIG_NOT_SUPPORTED Engine 3 LC cannot be edge and core simultaneously. Revert those configs. Explanation A runtime error occurred in GSR L2HAL module. The reason for the failure is also displayed. Recommended Action Revert the config wherever the same LC is configured as both edge facing and core facing card. Error Message %FORWARDING-FWD_L2HAL-2-CONFIG_NOT_VALID Engine 3 LC cannot have different types of encaps under same bridge domain. Revert those configs. Explanation A runtime error occurred in GSR L2HAL module. The reason for the failure is also displayed. Recommended Action Revert the configs wherever the LC have different types of encapsulation under same bridge domain. Error Message %FORWARDING-FWD_L2HAL-2-HW_OCE_NULL -- Explanation A runtime error occurred in GSR MPLS module. %s - Indicates the function where the error is seen %s - Indicates the object being accessed. Recommended Action Copy the error message exactly as it appears on the console or in the system log. Along with above provide capture the following information on LC/Node where the problem occurred and call Cisco Technical Support. - show l2vpn platforms trace hal all location , - show l2vpn platforms trace hal atom all location , - show l2vpn trace location - show running config Error Message %FORWARDING-FWD_L2HAL-2-INIT [chars], error: [dec] [chars] Explanation A runtime error occurred while initializing GSR Layer 2 VPN Hardware Abstraction Layer (L2 HAL) module. %s - Indicates the Specific Error seen. %d - is the decoded reason %s - Indicates the reason for the failure Recommended Action Copy the error message exactly as it appears on the console or in the system log, Call your Cisco Technical support. Error Message %FORWARDING-FWD_L2HAL-2-INVALID_PARENT_OBJ GSR L2 FIB internal error: [chars] failed to get parent [chars] obj - [chars] Explanation A runtime error occurred in GSR L2 FIB module. %s - Indicates the internal HAL object being accessed %s - Indicates whether it is 'FWD_WALK' or 'BACK_WALK' %s - Indicates the reason for failure. Recommended Action Copy the error message exactly as it appears on the console or in the system log. Also, provide the captures of the following on LC/Node where the issue is seen and call Cisco Technical Support. - console logs or system log - show running config - show l2vpn platform trace hal all location Error Message %FORWARDING-FWD_L2HAL-2-MQOS [chars], error: [dec] [chars] Explanation A runtime error occurred while initializing GSR Layer 2 VPN Hardware Abstraction Layer (L2 HAL MCAST QoS) Multicast QoS module. %s - Indicates the place where error is seen %d - Is the decoded error code %s - Indicates the reason for failure Recommended Action Copy the error message exactly as it appears on the console or in the system log. provide the following captures on the corresponding LC/Node and call your Cisco Technical support. - show l2vpn platform trace hal all location - show l2vpn trace all location Error Message %FORWARDING-FWD_L2HAL-2-SHMWIN_ERR [chars], error: [dec] [chars] Explanation A runtime error occurred while operating on a shared memory window. %s - Indicates where the error is seen %d - Is the decoded error code %s - Indicates the reason for failure. Recommended Action Copy the error message exactly as it appears on the console or in the system log. Please capture the following information on LC/Node where the problem occurred and call Cisco Technical support. - Console or system log information - show l2vpn platform trace hal all location Error Message %FORWARDING-FWD_L2HAL-6-DUPLICATE_BIND L2 HAL duplicate bind received for [chars] object [hex] Explanation A transient error occurred while initializing GSR Layer 2 VPN Hardware Abstraction Layer (L2 HAL) module. The reason for the failure is displayed. No action is required as this does not affect the forwarding operation. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-FWD_L2HAL-6-INIT_RETRY [chars], error: [dec] ([chars]) Explanation A transient error occurred while initializing GSR Layer 2 VPN Hardware Abstraction Layer (L2 HAL) module. %s - Indicates what has failed to INIT %d - Is the decoded reason %s - Indicates the reason for failure No action is required as this initialization will be retried. Recommended Action please provide the following captures on the corresponding LC/Node - show l2vpn platform trace hal all location - show l2vpn trace all location HAL_PDFIB Messages Error Message %FORWARDING-HAL_PDFIB-4-PD_UPDATE_IFH [chars] FIB object [chars], action [chars], HAL_OBJ [chars], Ctx 0x[pointer] FIB Ctx [hex], ifh [hex], error1 [chars], error2 [chars] Explanation This is a supplementary error message generated by c12000 platform FIB mgr to provide additional information with platform specific error codes. We would expect platform independent FIB Mgr generate the main error message FORWARDING FIB PLATF_UPD_FAIL to drive main error message. Recommended Action Please collect console logs and identify both PD_UPDATE failure and FIB PLATF_UPD_FAIL message to correlate the root cause of the failure. Recommended action needs to be driven as per the 'FORWARDING FIB PLATF_UPD_FAIL' message. Error Message %FORWARDING-HAL_PDFIB-6-PD_UPDATE [chars] FIB object [chars], action [chars], HAL_OBJ [chars], Ctx 0x[pointer] FIB Ctx [hex], error [chars] Explanation This is a supplementary error message generated by c12000 platform FIB mgr to provide additional information with platform specific error codes. We would expect platform independent FIB Mgr generate the main error message FORWARDING FIB PLATF_UPD_FAIL to drive main error message. Recommended Action Please collect console logs and identify both PD_UPDATE failure and FIB PLATF_UPD_FAIL message to correlate the root cause of the failure. Recommende action needs to be driven as per the 'FORWARDING FIB PLATF_UPD_FAIL' message. IP_TUNNEL_MA_LTRACE Messages Error Message %FORWARDING-IP_TUNNEL_MA_LTRACE-7-INIT ltrace_init failed for '[chars]': [chars] Explanation Initialization failed. Both the initialization type and the error code are displayed. The sysmgr process will restart the ip_tunnel if this condition happens. Recommended Action None. IP_TUNNEL Messages Error Message %FORWARDING-IP_TUNNEL-3-AIB Failed to link AIB: [chars] [[dec]: [chars]] Explanation Failed to link AIB. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-IP_TUNNEL-3-AIBSERVER AIB Server error: [chars] [[dec]: [chars]] Explanation AIB Server internal error. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-IP_TUNNEL-3-ASYNC_MSG Invalid message: [chars] [code equals [dec], value equals [dec]] Explanation Invalid message. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-IP_TUNNEL-3-BADCHECKSUM Bad checksum - computed equals [hex], received equals [hex] Explanation Mismatch in received/computed checksum was detected. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-IP_TUNNEL-3-BADKEY Incorrect key - received: [dec], expected: [dec] Explanation A packet was received with a bad key. Recommended Action No action is required. Error Message %FORWARDING-IP_TUNNEL-3-BW_NOTIFY Failed to send bandwidth notification for tunnel-ip [unsigned int]. [chars] Explanation Failed to send the bandwidth notification to its clients for the specified tunnel. The configured bandwidth (or default bw if not configured) for this tunnel will not take effect. Recommended Action Remove and reconfigure the tunnel. Error Message %FORWARDING-IP_TUNNEL-3-CHKPT Failed to [chars] checkpoint for tunnel-ip [unsigned int]. [chars] Explanation Failed to write/delete the checkpoint entry for the specified tunnel. This may result in inconsistent state after tunl_gre_ma restarts. Recommended Action Remove and reconfigure the specified tunnel. Error Message %FORWARDING-IP_TUNNEL-3-DB_ADD Tunnel-IP MA: Failed to add tunnel-ip [unsigned int] to [chars] database. [chars] Explanation IP tunnel MA failed to add a tunnel to one of its database. This may result in inconsistent behavior for this tunnel and/or errors in modifying/deleting this tunnel. Recommended Action process restart tunl_gre_ma Error Message %FORWARDING-IP_TUNNEL-3-DEST_LOCAL Tunnel-IP MA: Interface tunnel-ip [unsigned int] uses destination [chars], which is a local IP address on interface CH[hex]. This is not allowed and tunnel interface state will remain DOWN. Explanation It is invalid for a tunnel destination to be a local IP address. When this message is displayed, the user must change the tunnel destination or change the IP address on the local interface. When this is corrected, the tunnel will re-evaluate its state and come UP if possible. Recommended Action Change the tunnel destination or change the IP address on local interface. Error Message %FORWARDING-IP_TUNNEL-3-DEST_TUNL Tunnel-IP MA: Interface tunnel-ip [unsigned int] with destination [chars] is reachable through another tunnel, interface 'CH[hex]'. This is not allowed and the tunnel interface state will remain DOWN. Explanation 'On some platforms, it is invalid for a tunnel to be reachable through ' 'another tunnel. This is because the platform cannot encapsulate the ' 'packet more than once on the same router. When this message is ' 'displayed, the user must change the tunnel destination or change the ' 'route that makes the tunnel reachable. When this is corrected, the ' 'tunnel will re-evaluate its state and come UP if possible. Recommended Action Change the tunnel destination or change the route that makes the tunnel reachable. Error Message %FORWARDING-IP_TUNNEL-3-DLL_INIT Tunnel-IP Lookup DLL failed to initialize [chars]: '[chars]'. Explanation Tunnel IP Lookup DLL failed to initialize a critical component and might not function properly. Recommended Action Please provide the output of the following command: show tech-support tunnel-ip Error Message %FORWARDING-IP_TUNNEL-3-EA_NOMEM Tunnel-IP EA failed to allocate [unsigned int] bytes of memory: '[chars]' Explanation The Tunnel-IP EA process could not allocate memory needed to update tunnel interface Recommended Action Check the box for processes with excessive memory Error Message %FORWARDING-IP_TUNNEL-3-EA_RETRY_FAILED Tunnel-IP EA failed to program interface CH[hex] after [unsigned int] retries: [chars]. Explanation The Tunnel-IP EA has failed to program a tunnel interface after 1 or more retries. Recommended Action Shut/no-shut the tunnel interlace, or if needed, remove and re-create the tunnel interface. Error Message %FORWARDING-IP_TUNNEL-3-EA_STATE Tunnel-IP EA process failed to update the state of interface [unsigned int]: '[chars]' Explanation The Tunnel-IP EA process failed to update the state of a tunnel interface. Recommended Action Collect debugging information, shut/no-shut tunnel interface. If the above action doesn't fix the problem, remove tunnel interface, re-create tunnel interface. Error Message %FORWARDING-IP_TUNNEL-3-EAIDB EA IDB error: [chars] Explanation EA IDB related error. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-IP_TUNNEL-3-EAINIT Error initializing EA of IP Tunnel: [chars] Explanation Initialization of IP Tunnel's EA failed. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-IP_TUNNEL-3-ENS_READ Client [chars] failed to read data from server (ip_tunnel_ma) : [chars] Explanation Client process issued ens_read and it failed. It is because the server is either busy or there is problem is gsp communication. Recommended Action Restarting the client process could recover Error Message %FORWARDING-IP_TUNNEL-3-EVENTMGR Error of EventMgr: [chars] [[dec]: [chars]] Explanation EventMgr failed. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-IP_TUNNEL-3-FEA FEA internal error: [chars] Explanation FEA internal error. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-IP_TUNNEL-3-FIB_ERROR FIB DLL error: [chars] [[dec]: [chars]] Explanation FIB DLL error. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-IP_TUNNEL-3-FIB_INIT FIB DLL initialization error: [chars] [[dec]: [chars]] Explanation Failed to initialize in FIB DLL. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-IP_TUNNEL-3-FIB_SEND Message send error: [chars] [[dec]: [chars]] Explanation Failed to send the message to FIB. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-IP_TUNNEL-3-IF_CREATE Failed to create interface for tunnel-ip [unsigned int]. [chars] Explanation An error was encountered in creating the interface for the specified tunnel. This tunnel will not function properly. Recommended Action Remove and reconfigure the tunnel which failed. Error Message %FORWARDING-IP_TUNNEL-3-IF_DELETE Failed to delete interface for tunnel-ip [unsigned int]. [chars] Explanation An error was encountered in deleting the interface for the specified tunnel. Recommended Action process restart tunl_gre_ma Error Message %FORWARDING-IP_TUNNEL-3-IMPSERVER IMP Server error: [chars] [[dec]: [chars]] Explanation IMP Server internal error. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-IP_TUNNEL-3-IPT_DEBUG IP Tunnel debug: [chars] [[dec]: [chars]] Explanation Failed to initialize the debug events for IP tunnel. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-IP_TUNNEL-3-KA_CFG_ENQUEUE Failed to enqueue keep-alive event '[chars]' for tunnel-ip [unsigned int]. [chars] Explanation Failed to send the specified event from tunl_gre_ma's main thread to the keep-alive thread or vice-versa. This may result in erroneous keep-alive behavior for the tunnel specified. Recommended Action process restart tunl_gre_ma Error Message %FORWARDING-IP_TUNNEL-3-LOOPING Encapsulation looping detected: inner: [chars], outer: [chars] Explanation An encapsulation loop was detected. Recommended Action No action is required. Error Message %FORWARDING-IP_TUNNEL-3-MA_NOMEM Tunnel-IP MA failed to allocate [unsigned int] bytes of memory: '[chars]' Explanation The Tunnel-IP MA process could not allocate memory needed to update tunnel interface Recommended Action Check the box for processes with excessive memory Error Message %FORWARDING-IP_TUNNEL-3-MA_STATE Tunnel-IP MA process failed to update the interface state of tunnel [unsigned int]: '[chars]' Explanation The Tunnel-IP MA process failed to update the state of a tunnel interface. Recommended Action Collect debugging information, remove tunnel interface, re-create tunnel interface. Error Message %FORWARDING-IP_TUNNEL-3-MA_STATE_BULK Tunnel-IP MA process failed to update the state of [unsigned int] interfaces: '[chars]' Explanation The Tunnel-IP MA process failed to update the state of bulk tunnel interfaces. Recommended Action Collect debugging information, remove tunnel interface, re-create tunnel interface. Error Message %FORWARDING-IP_TUNNEL-3-MAINIT Error initializing MA of IP Tunnel: [chars] [[dec]: [chars]] Explanation Initialization of IP Tunnel's MA failed. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-IP_TUNNEL-3-MEM Memory operation error: [chars] Explanation Memory operation error. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-IP_TUNNEL-3-NETIOIDB NetIO IDB error: [chars] Explanation NetIO IDB related error. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-IP_TUNNEL-3-P2MP_TUNNEL Failed to process P2MP tunnel updates: [chars] [[dec]: [chars]] Explanation Failed to process P2MP tunnel updates. Recommended Action The P2MP tunnel fails to program the tunnel information updates. To recover, please try: shut and no shut the tunnel source interface, or restart the gre_ipip_ea process. For further action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-IP_TUNNEL-3-ROUTING GRE tunnel packet received with source routing Explanation A GRE tunnel packet with the source routing option was received. Recommended Action No action is required. Error Message %FORWARDING-IP_TUNNEL-3-SEQUENCE GRE tunnel packet received with sequence option Explanation A GRE packet was received with the sequence option. Recommended Action No action is required. Error Message %FORWARDING-IP_TUNNEL-3-SRC_DST_CONFLICT Tunnel-IP MA: Interface tunnel-ip[unsigned int] uses source [chars] and destination [chars] which is in conflict with src-dst pair of tunnel-ip[unsigned int]. This is not allowed and for that reason tunnel-ip[unsigned int] state will remain DOWN. Explanation It is not allowed to configure a tunnel with same pair of source and destination as an existing tunnel in the system. On display of this message user must change the source address or destination address to a unique pair of addresses that does not exist in the system. On successful resolution of this conflict will bring the tunnel interface state back to UP state, if other criteria to bring the interface satisfied. Recommended Action Modify source or destination address of the tunnel that caused the conflict to make a unique par of source and destination that does not exist on the box. Error Message %FORWARDING-IP_TUNNEL-3-THREAD Error of pthread: [chars] [[dec]: [chars]] Explanation Error of pthread function. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-IP_TUNNEL-3-UNKNOWN_GRE_TUNNEL Packet received for unknown tunnel or bad key. Source: [chars], Destination: [chars], Key: [dec] Explanation A GRE tunnel packet was received for a tunnel that is not configured in this router or there was a key mis-match. Recommended Action No action is required. Error Message %FORWARDING-IP_TUNNEL-3-UNKNOWN_IPIP_TUNNEL Packet received for unknown tunnel. Source: [chars], Destination: [chars] Explanation An IPinIP tunnel packet was received for a tunnel that is not configured in this router. Recommended Action No action is required. Error Message %FORWARDING-IP_TUNNEL-3-UNKNOWN_MSG Invalid message: [chars] [type equals [dec]] Explanation Invalid message. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-IP_TUNNEL-3-UNSUP_PROTO Unsupported protocol [[dec]] Explanation Unsupported protocol. Recommended Action No action is required. Error Message %FORWARDING-IP_TUNNEL-3-VERSION GRE tunnel packet received with bad version number ([dec]) Explanation A GRE tunnel packet was received with a bad version number. Recommended Action No action is required. Error Message %FORWARDING-IP_TUNNEL-4-DECAP IP Tunnel Decapsulation fail: [chars] [[dec]: [chars]] Explanation Failed to decap the packet. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-IP_TUNNEL-4-EA_INIT Tunnel-IP EA process failed to initialize [chars]: '[chars]' Explanation The Tunnel-IP EA process failed to initialize a critical component. The process cannot proceed and will restart to recover. Recommended Action Contact Cisco support Error Message %FORWARDING-IP_TUNNEL-4-EA_RETRY Tunnel-IP EA has retried [unsigned int] times to update interface CH[hex]. Explanation The Tunnel-IP EA process has retried programming tunnel interface(s) because other processes are not ready. Recommended Action If the retry does not succeeded in some time, remove and re-create the tunnel. Error Message %FORWARDING-IP_TUNNEL-4-ENCAP IP Tunnel Encapsulation fail: [chars] Explanation Failed to encaps the packet. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-IP_TUNNEL-4-FIB_CONNECTION Initialization failed: [chars] [[dec]: [chars]] Explanation Initialization failed. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-IP_TUNNEL-4-INIT Tunnel-IP MA process failed to initialize [chars]: '[chars]' Explanation The Tunnel-IP MA process failed to initialize a critical component. The process cannot proceed and will restart to recover. Recommended Action None Error Message %FORWARDING-IP_TUNNEL-4-MTU Tunnel MTU operation fail: [chars] [[dec]: [chars]] Explanation Failed to set/change tunnel mtu. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %FORWARDING-IP_TUNNEL-5-EA_SHM_RESET Tunnel-IP EA shared memory reset complete Explanation The Tunnel-IP EA needed to reset its shared memory due to a non-graceful reset scenario. The Tunnel-IP EA may have crashed due to a problem in its own process, or it may have induced a crash on itself due to a critical client error. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. IPT_EA_LTRACE Messages Error Message %FORWARDING-IPT_EA_LTRACE-3-INIT ltrace_init failed for '[chars]': [chars] Explanation Initialization failed. Both the initialization type and the error code are displayed. Recommended Action None
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