Table Of Contents
Platform Messages
AFMON_EA_OOR Messages
AFMON_EA_VERIFY Messages
ALPHA_DISPLAY Messages
ARB Messages
ASM Messages
ASR9k_IFLX Messages
BCM_LOGGER Messages
BCM_SWITCH Messages
BP_SERVER Messages
BPE Messages
BRIDGE Messages
CANB_SERVER Messages
CARD Messages
CARDMGR Messages
CAYENNE Messages
CBC Messages
CCTL_ENS Messages
CCTL Messages
CEMGBL Messages
CETHHA Messages
CHP Messages
CLKCTRL_T Messages
CLKCTRL Messages
COMMON Messages
CONCERTO Messages
CPUCTRL_PCI Messages
CPUCTRL_SIP700_DLL Messages
CPUCTRL_SIP700 Messages
CPUCTRL Messages
CPUCTRLLIB Messages
CROSSBAR Messages
CSAR Messages
DIAGS Messages
DISCOVERY Messages
DRP_PAIRING_CLIENT Messages
DRP_PAIRING Messages
DSC Messages
DSCMEDIA Messages
EIO Messages
ENV_AGT_DLL Messages
ENVMON Messages
ETH_SRVR Messages
ETHER_CTRL_DLL Messages
ETHER_CTRL Messages
FABARBITER Messages
FABIO Messages
FABMGR Messages
FABRIC_CTRL Messages
FAN Messages
FAULT_MGR_CLIENT Messages
FAULT_MGR_EH Messages
FAULT_MGR Messages
FAULT Messages
FCA Messages
FDIAGS Messages
FFQ Messages
FIB_DBG Messages
FIB_IDB_LIB Messages
FIB_LTRACE Messages
FPD_BURNER Messages
FSYNC Messages
G_PLIM_QOS Messages
GSR_FIB_STATS_API Messages
GSR_IPV4_EA Messages
GSR_IPv6_EA Messages
GSR_lc_exmem Messages
GSR_LC_PM Messages
GSR_LIB Messages
GSR_MPLS_EA Messages
GSR_PRP_PM Messages
GSR_TUNNEL_EA Messages
GT_I2C Messages
HBAGENT Messages
HD Messages
HFR_IP_EA Messages
HFR_IPV6_EA Messages
HFR_L2FIB_METRO_SHOW Messages
HFR_LCPM_SHOW Messages
HFR_MPLS_EA Messages
HFR_PM_TEST Messages
HFR_PM Messages
HFR_TUNNEL_EA Messages
HORSE Messages
hytop Messages
I2C_MASTERSHIP Messages
I2C Messages
I2CCTRL Messages
INTCTRL Messages
INTEG_SWITCH Messages
INV_AGENT Messages
INV Messages
INVMGR Messages
IPCLC Messages
IPCP_SRVR Messages
IPMCAST Messages
JBI Messages
LAMPTEST Messages
LC_CPIDB Messages
LC_CPPIF Messages
LC_CPUCTRL Messages
LC_PIDB Messages
LC_QFPCPUCTRL Messages
libpcmcia_ide Messages
libpcmcia_linux Messages
LIC_UDI Messages
MACE Messages
MAIN_EA Messages
MANSDORF Messages
MBI_HELLO Messages
MBI_LIB_ACCESS Messages
MBI_LIB Messages
MBIMGR Messages
MBUS Messages
MCE Messages
MDIO Messages
MLAN Messages
MPC8641 Messages
MSM Messages
NETIO_LC Messages
NFEA_HW_PROG Messages
NFEA_PAL Messages
NP Messages
NPUXBAR_BRIDGE Messages
OBFL Messages
obfl Messages
OBFL Messages
obfl Messages
OBFL Messages
obfl Messages
OBFL Messages
obfl Messages
OBFL Messages
obfl Messages
OIRD Messages
PCIER Messages
PCIMGR Messages
pcimgr Messages
PCIMGR Messages
pcimgr Messages
PCMCIAD Messages
PCTL Messages
PEX8111 Messages
PEX8508 Messages
PEXRC Messages
PFM Messages
PLAT_FIB_GTRIE Messages
PLAT_FIB_HAL Messages
PLAT_FIB_MPLS Messages
PLAT_FIB_RP Messages
PLAT_FIB Messages
PLAT_L2FIB_ATOM Messages
PLAT_L2FIB_BRIDGING Messages
PLAT_L2FIB_COMMON Messages
PLAT_L2FIB_DEBUG Messages
PLAT_L2FIB_L2TP Messages
PLAT_L2FIB_LOCSW Messages
PLAT_L2FIB_LTRACE Messages
PLAT_L2FIB_METRO Messages
PLAT_L2FIB_RP Messages
PLAT_L2FIB_SNOOP Messages
PLAT_L2FIB_VPLS Messages
PLAT_L2FIB Messages
PLAT_L2VPN_DEBUG Messages
PLAT_L2VPN_FGID Messages
PLAT_L2VPN_LTRACE Messages
PLAT_L2VPN Messages
PLAT_UDI_MGR Messages
PLAT_V6FIB_RP Messages
PLATFORM_ASR9K_LIB Messages
PLATFORM_HFR_LIB Messages
PLIM_16P_OC48 Messages
PLIM_IPC Messages
PLIM_SERVICES Messages
PLU Messages
PLUTLU Messages
PM_OS Messages
PORT_CFG Messages
POWERMGR Messages
preroute Messages
PRP_HW Messages
PRP3_FABIO Messages
PRP3_SLR_FABIO Messages
PSARB Messages
PSARBLC Messages
PUNT_INFRA Messages
PUNT_SWITCH Messages
PUNT Messages
PWR_SUPPLY Messages
PWRMON Messages
QFPCPUBridgeFPGA Messages
QOSHAL Messages
REDDRV Messages
REEP Messages
ROM_UPGRADE_LIB Messages
ROMMON_BURNER Messages
RSP_CPUCTRL Messages
RWMGR Messages
SCC Messages
SCF Messages
SERDES Messages
SERVICE_AGENT Messages
SFP Messages
SHELFMGR_HAL Messages
SHELFMGR Messages
SHOW_VERSION_CMD Messages
SPA_JBI Messages
SPAN_EA Messages
SPAQFPBridgeCtrl Messages
SPENET Messages
SPMCE Messages
SQUID_LOADER Messages
STP_SHIM Messages
SYSLDR_LC Messages
SYSLDR_RP Messages
SYSLDR Messages
TFQ Messages
TIMESYNC_CLIENT Messages
TIMESYNC Messages
TLU Messages
TOPMGR Messages
TSEC Messages
TUNNEL_GRE_EA Messages
UPGRADE_FPD Messages
UPGRADE Messages
USB Messages
VCDMA Messages
VKG_AMCC2035 Messages
VKG_BCM8705 Messages
VKG_CPP_LCPM_SHOW Messages
VKG_CPP_PM_TEST Messages
VKG_CPP_PM Messages
VKG_IP_EA Messages
VKG_IPV4_EA Messages
VKG_IPV6_EA Messages
VKG_LCPM_SHOW Messages
VKG_MPLS_EA Messages
VKG_PM_TEST Messages
VKG_PM Messages
VKG_SERDES Messages
WD_PLATFORM Messages
XBAR Messages
XCVR Messages
XFP Messages
ZL Messages
ZPLL_API Messages
Platform Messages
This section contains all Platform related System Error Messages, such as shelf magr, chassis, env ctrl, and so forth.
AFMON_EA_OOR Messages
Error Message
%PLATFORM-AFMON_EA_OOR-4-NP_FLOWS_OOR_GREEN
Performance Traffic Monitoring:
Monitored flows on NP [unsigned int] no longer at maximum capacity
Explanation Performance traffic monitoring has cleared an out-of-resource condition. Performance
traffic monitoring process on the linecard has detected that the number of flows being monitored on
a NP is no longer at maximum.
Recommended Action None
Error Message
%PLATFORM-AFMON_EA_OOR-4-NP_FLOWS_OOR_RED
Performance Traffic Monitoring:
Maximum monitored flows ([unsigned int]) reached on NP [unsigned int]
Explanation Performance traffic monitoring has encountered an out-of-resource condition.
Performance traffic monitoring process on the linecard has detected that the number of flows being
monitored on a NP has reached maximum capacity. New flows will no longer be learnt
Recommended Action Reduce the number of flows being monitored on the NP. This can be done by
1) Modifying ACL: (a) Remove the performance traffic service policy from the interface (b) Modify
the ACL used in the service policy to be more specific to match a smaller set of flows to be
monitored (c) Reapply the service policy to the interface 2) Moving monitored flows to a different
interface on a different NP
AFMON_EA_VERIFY Messages
Error Message
%PLATFORM-AFMON_EA_VERIFY-6-POLICY_ERROR
Performance traffic service policy
verification failed, error [chars]: [chars]
Explanation Peformance traffic service policy verification encountered the specified error
Recommended Action Correct the performance traffic service policy
ALPHA_DISPLAY Messages
Error Message
%PLATFORM-ALPHA_DISPLAY-3-INIT_ERROR
Process Initialization Failed: ([chars]%s)
Explanation The alphadisplay process failed to initialize. The alphadisplay process controls the 8
characters alphanumeric LEDs on the bottom of all 12000 series line and route processor cards
(excluding SIP cards). It provides for the configuration of custom messages as well as the reading
of the current output both through CLI and XML. %s - indicates the reason for the failure. There are
2 types of possible failures, these include: - Event Manager Creation Failure - SYSDB Initialization
Failure %s - is the decoded error reason
Recommended Action The System Manager process (sysmgr) will automatically respawn this
process, up to a fixed number of times when this error is encountered, to recover. Execute 'show
process alphadisplay' to verify that the process is up and running. If it is still non-operational, try
doing try doing 'process restart alphadisplay' If the message recurs, copy the error message exactly
as it appears on the console or in the system log, call your Cisco technical support representative
and provide the representative with the gathered information.
Error Message
%PLATFORM-ALPHA_DISPLAY-6-CHANGE
Alpha display on node [chars] changed to [chars]
in state [chars]
Explanation Message to indicate that alpha-display was updated with new string or state.
Recommended Action None.
Error Message
%PLATFORM-ALPHA_DISPLAY-6-CHANGE
Alpha display on node [chars] changed to [chars]
in state [chars]
Explanation Message to indicate that alpha-display was updated with new string or state.
Recommended Action None.
Error Message
%PLATFORM-ALPHA_DISPLAY-6-CHANGE
Alpha display on node [chars] changed to [chars]
in state [chars]
Explanation Message to indicate that alpha-display was updated with new string or state.
Recommended Action *None*
Error Message
%PLATFORM-ALPHA_DISPLAY-7-EVENT_ERROR
Event Failure: ([chars])
Explanation The alphadisplay process received a bad event. The alphadisplay process controls the 8
characters alphanumeric LEDs on the bottom of all 12000 series line and route processor cards
(excluding SIP cards). It provides for the configuration of custom messages as well as the reading
of the current output both through CLI and XML. %s - is the decoded error reason
Recommended Action Monitor the event messages. The alphadisplay process will handle the failure
gracefully but if they continually appear on the console, try doing 'process restart alphadisplay' If
the message recurs, copy the error message exactly as it appears on the console or in the system log,
call your Cisco technical support representative and provide the representative with the gathered
information.
ARB Messages
Error Message
%PLATFORM-ARB-3-ERR_INIT
Initialization Error: [chars] Reason: [chars]. Exiting.
Explanation Arbiter driver encountered a fatal error and is not able recover from the error. A reason
text will be supplied call support with this text.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-ARB-3-ERR_MEM_ALLOC
Error Allocating [dec] bytes of memory
Explanation Arbiter driver encountered a fatal memory allocation error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-ARB-5-ERR_CONT
Continuing execution: [chars]: Caused by [chars]
Explanation This message indicates an error occurred beyond which execution of the arbiter driver
may continue, attempting to effect recovery or work-around internally, minimizing loss of
information/functionality.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-ARB-7-ERR_EVM_CREATE
Event Manager create failed for [chars]. Reason:
[chars]
Explanation Arbiter driver Event Manager create error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-ARB-7-ERR_EVM_NOTIFY
Event Manager notify failed for [chars]. Reason:
[chars]
Explanation Arbiter driver Event Manager notify error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-ARB-7-ERR_EXIT
Exit on error: [chars]: Caused by [chars]
Explanation An error occurred in arbiter driver which requires exiting (and, hence, restarting) the
process.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-ARB-7-ERR_LWM_EVENT_BLOCK
LWM Event Manager event block failed.
Reason: [chars]
Explanation Arbiter driver Event Manager event block error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-ARB-7-ERR_LWM_REPLY
An error occurred during LWM message reply. Reason:
[chars]
Explanation Arbiter driver LWM reply error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
ASM Messages
Error Message
%PLATFORM-ASM-0-FAULT_RECOVERY_ERR
The fault recovery procedure for the FromFab
component of the fabric driver has failed. The root fault was: [chars]
Explanation When a hardware fault occurs and the device driver cannot correct it, the Platform
Manager is required to reset the ASICs. This error indicates that the Platform Manager failed to reset
the ASICs and the hardware on the PRP may not be in an operational state. This condition affects
the functionality of the entire router. %s is the Interrupt Source.
Recommended Action If the system has not failed over automatically and a redundant route processor
card has been configured: 1 - force a failover with the following command in admin mode:
'redundancy switchover' 2 - reload the route processor card that failed with the following command
in admin mode: 'reload location RP/0/x/CPU0 ' where x is the slot of route processor that generated
the error. If no redundant RP is configured you will need to reboot the router by issuing the reload
command. Call your Cisco technical support representative and provide the gathered information.
Copy the error message exactly as it appears on the console or in the system log, call your Cisco
technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-ASM-0-SW_INIT_ERR
A software error occurred in the FrFab driver
component during initialization: [chars]
Explanation The fabricq_prp_driver process which controls the FromFab driver on the route
processor has failed to initalize and cannot recover automatically. This is a software fault. The
FromFab driver controls the hardware that receives data from the fabric. It runs in the
fabricq_prp_driver process. An unrecoverable failure of the fabricq_prp_driver process may prevent
this route processor card from communicating with other cards on the chassis. %s indicates the type
failure
Recommended Action Restart the fabricq_prp_driver process with the following command: 'process
restart fabricq_prp_driver' If the error message appears again, then: if a redundant route processor
card has been configured: 1 - force a failover with the following command in admin mode:
'redundancy switchover' 2 - reload the route processor card that failed with the following command
in admin mode: 'reload location RP/0/x/CPU0 ' where x is the slot of route processor that generated
the error. if no redundant RP is configured you will need to reboot the router by issuing the reload
command. If the error recurs call your Cisco technical support representative and provide the
gathered information. Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-ASM-3-BADDESC_ERR
Assembler detected a bad descriptor error: Data [hex]
Explanation Assembler detected a bad descriptor in the free queue. The hex number indicates the
error cause register value. This usually indicates a hardware problem on the RP.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-ASM-3-CRC_ERR
assembler dll: block: [chars], entity: [chars] had CRC
error, count: [dec]
Explanation PII block got a packet from the entity mentioned above with a CRC error.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%PLATFORM-ASM-3-DEVICE_HALT
FFQ: device halted, sub-block: [chars], halted
entity: [chars]
Explanation FFQ, ASIC got halted. The halted block and its parent block are provided
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-ASM-3-FATAL
assembler dll: fatal error encountered, reason equals
[chars]
Explanation iqm, assembler dll manager encountered a fatal error and is not able recover from the
error. A reason text will be supplied call support with this text.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-ASM-3-FATAL_2
assembler dll: fatal error encountered, reason equals
[chars], errno equals [dec]
Explanation assembler encountered a fatal error and is not able to recover from the error. A reason
text will be supplied call support with this text. An integer errno will also be printed.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-ASM-3-FIA_INTFERR
Assembler detected a FIA interface error: Data [hex]
Explanation Assembler detected an error with the fia interface. The hex number indicates the error
cause register value. This usually indicates a hardware problem on the RP.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-ASM-3-FIA_PARITYERR
Assembler detected a FIA parity error: Data [hex]
Explanation A parity error has been detected on the assembler to fia interface. The hex number
indicates the error cause register value. This usually indicates a hardware problem on the RP.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-ASM-3-FQEMPTY_ERR
Assembler detected a free queue empty error: Data
[hex]
Explanation Assembler detected a that the free queue is empty. The hex number indicates the error
cause register value.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-ASM-3-FQEMPTY_ERR
Assembler detected that a free queue is empty
Explanation The assembler component has detected that one of the free queues used to buffer packets
coming from the fabric into the route processor is empty.
Recommended Action The system will most likely recover from this error automatically. No
intervention is required. If this error is reported frequently you may want to call your Cisco technical
support representative and provide the gathered information. Copy the error message exactly as it
appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.
Error Message
%PLATFORM-ASM-3-GEN_INFO
assembler dll: general information,[chars]
Explanation The ASM's informational message.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-ASM-3-HWINIT_INCOMPLETE
assembler dll: hardware initialization not
complete
Explanation hardware init is not complete.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%PLATFORM-ASM-3-INFO
assembler dll: service degrading error, reason equals
[chars]
Explanation The assembler encountered an error that would lead to degraded service.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-ASM-3-INTR_ENABLE_FAIL
assembler dll: intr enable at addr: [hex] mask:
[hex] failed.
Explanation hardware state is not correct.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%PLATFORM-ASM-3-INTR_STATUS_GET_ERR
assembler dll: intr status get failed for:
[chars]@[hex], rc equals [dec]
Explanation Hardware register read failed.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%PLATFORM-ASM-3-MALLOC_FAILED
assembler dll: fatal memory allocation error for
[dec] bytes
Explanation ASM encountered a fatal memory allocation error
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%PLATFORM-ASM-3-NOT_AVAILABLE
assembler dll: asic is not available
Explanation hardware state is not correct.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%PLATFORM-ASM-3-NOT_OPERATIONAL
assembler dll: asic is not operational, state:
[dec]
Explanation hardware state is not correct.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%PLATFORM-ASM-3-NOT_YET_IMPLEMENTED
assembler dll: this function [chars] is not
yet implemented
Explanation FFQ, assembler dll , a function is not implemented.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-ASM-3-RESET_ERR
Assembler is being reset because of too many errors.
Explanation Assembler software driver is seeing too many errors that indicated a problem with the
hardware. Some of the error logs prior to this message should indicate the errors that lead to this
reset.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-ASM-4-BADDESC_ERR
Assembler detected a bad descriptor.
Explanation Assembler detected a bad descriptor in the free queue. The system will usually recover
from this error automatically. If the frequency of this alert increases noticeably it could indicate a
hardware problem on the route processor card.
Recommended Action The system will normally recover from this error without intervention. If the
frequency with which this error occurs increases substantially, call your Cisco technical support
representative and provide the gathered information. Copy the error message exactly as it appears
on the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-ASM-6-UNHANDLED_HALT
assembler dll: halt not handled, parent: [chars],
child: [chars], intr: [dec]
Explanation Hardware halt is not handled.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%PLATFORM-ASM-6-UNHANDLED_INTR
assembler dll: intr not handled, parent: [chars],
child: [chars], group id: [dec], intr: [dec]
Explanation Hardware interrupt is not handled in the code, need to implement.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
ASR9k_IFLX Messages
Error Message
%PLATFORM-ASR9k_IFLX-5-FRONT_PORT_SHARING_WARNING
PLATFORM-IFLX: [chars]
Explanation Only 10/100M IFLX front port sharing mode is supported. No explicit blocking
Recommended Action Do not config unsupported IFLX front port sharing mode
BCM_LOGGER Messages
Error Message
%PLATFORM-BCM_LOGGER-6-LOGGING_DEVICE
Node: [chars]: [chars] will be used for
storing control ethernet logs. Current logs are under [chars] directory and older
logs are under [chars] directory.
Explanation This is an informational message to indicate the location of for es_persist, bcm.log,
stp.log and stp_shim.log are.
Recommended Action Do nothing
Error Message
%PLATFORM-BCM_LOGGER-7-COPY_FAILED
Copying of log file to [chars] failed. err
equals [dec], status equals [dec]. Restarting to recover.
Explanation This is an informational message to indicate that copying a log file to the storage device
indicated has failed. This could be because the device was being formatted. The process will restart
to recover.
Recommended Action Do nothing
Error Message
%PLATFORM-BCM_LOGGER-7-NO_STORAGE_DEVICE_FOUND
Copying of control-ethernet log
files to persistent storage is suspended because no persistent storage device
(harddisk/PCMCIA disk) found
Explanation The service that copies /tmp/bcm.log, stp.log, es_persist to persistent storage, did not
find any of harddisk, disk0, disk1 available
Recommended Action See if any of harddisk, disk0, disk1 are accessible on the RP. If they are
accessible, restart bcm_logger.
BCM_SWITCH Messages
Error Message
%PLATFORM-BCM_SWITCH-2-LINK_SHUT_DOWN
Spanning Tree Port [chars] state changed
to ADMIN_DOWN
Explanation Spanning Tree Port's state change by manual intervention.
Recommended Action No action is required.
Error Message
%PLATFORM-BCM_SWITCH-2-LINK_STATE_CHANGE
Spanning Tree Port [chars] state
changed to [chars]
Explanation Spanning Tree Port's state change indication.
Recommended Action No action is required.
Error Message
%PLATFORM-BCM_SWITCH-2-MMU_ERR
Control Ethernet Intra-rack Switch [dec] detected
MMU error
Explanation The switch encountered a MMU error. MMU errors can affect traffic forwarding in the
switch.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-BCM_SWITCH-2-PCI_ERR
PCI fatal error seen on switch [dec] DMA channel
[dec] type [chars]
Explanation The switch encountered a PCI error during a DMA transaction.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-BCM_SWITCH-6-GBP_FULL
Control Ethernet Intra-rack Switch [dec]
detected Memory full condition
Explanation The switch encountered a memory full condition. Normally this error is not expected.
As per the spec, this situation should fix itself. The ports will drop packets in ingress if the situation
persists.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
BP_SERVER Messages
Error Message
%PLATFORM-BP_SERVER-3-ERR_DSC_ELECTION
This RP detected more than 2 RPs
(active/standby) inserted in the chassis.
Explanation When more than 2 RPs (active/standby) are used in the same chassis, one must be
elected as the dSC, the master of the chassis. In order to select which RP will become the dSC, insert
only the RPs that will be part of the Owner Logical Router (maximum of 2 RPs). Once these RPs
are fully booted, you may insert other RPs as required and assign them to manage logical routers.
At this point, chassis mastership has been determined and subsequent power-cycle of the chassis will
support multiple RPs with no problem.
Recommended Action Eject RPs that are unused or not in the Owner Logical Router. Ensure there are
no more than 2 RPs inserted. Reload the RPs. Wait for console prompt. Insert other RP cards and
load them as required.
Error Message
%PLATFORM-BP_SERVER-3-ERR_INIT_DSC
Failed to learn if we are running on the DSC
([chars])
Explanation This process needs to know if it runs on the DSC or standby DSC. An error occured
while trying to get the information from the DSC process. The process will voluntary exit, and
should be restarted.
Recommended Action Verify that the DSC process is running using 'show process' command.
Error Message
%PLATFORM-BP_SERVER-3-ERR_MAC_BLK_SIZE
Backplane NVRAM contains MAC address info
field [hex] which is invalid. Please rectify this problem to ensure quality
operation of your router
Explanation There is a MAC address block field in the backplane NVRAM. If the MAC address
block field is invalid, there is the possibility of corrupted backplane NVRAM or incompatibility
with the software
Recommended Action Verify that the chassis is supported with the version of software. Research and
attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With
some messages, these tools and utilities will supply clarifying information. Search for resolved
software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical
support representative and provide the representative with the information you have gathered.
Error Message
%PLATFORM-BP_SERVER-3-INVALID_BP_VERSION
Backplane NVRAM contains Backplane
Version number [dec] which is invalid. Please rectify this problem to ensure
quality operation of your router
Explanation There is a Backplane Version field in the backplane NVRAM. If the Backplane Version
field is invalid, there is the possibility of corrupted backplane NVRAM or incompatibility with the
software
Recommended Action Verify that the chassis is supported with the version of software. Research and
attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With
some messages, these tools and utilities will supply clarifying information. Search for resolved
software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical
support representative and provide the representative with the information you have gathered.
Error Message
%PLATFORM-BP_SERVER-3-INVALID_CHASSIS_MODEL
Backplane NVRAM contains chassis
model number [dec] which is invalid. Please rectify this problem to ensure quality
operation of your router
Explanation Backplane NVRAM contains the chassis model number which the software relies on for
chassis identification. This is a complaint about an invalid chassis model number is stored in
backplane NVRAM. Software will try its best to use the CSC card in the chassis to determine the
chassis model.
Recommended Action Research and attempt to resolve the issue using the tools and utilities provided
at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical
support representative and provide the representative with the information you have gathered.
BPE Messages
Error Message
%PLATFORM-BPE-3-ERR_INIT
Initialization Error: [chars] Reason: [chars]. Exiting.
Explanation BPE Driver encountered a fatal error and is not able to recover. The supplied text string
will explain the reason. Call support with this text.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-BPE-3-ERR_MEM_ALLOC
Error Allocating [dec] bytes of memory
Explanation BPE encountered a fatal memory allocation error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-BPE-5-ERR_CONT
Continuing execution: [chars]: Caused by [chars]
Explanation This message indicates an error occurred beyond which execution of the bpe_driver may
continue, attempting to effect recovery or work-around internally, minimizing loss of
information/functionality.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-BPE-7-ERR_EVM_CREATE
Event Manager create failed for [chars]. Reason:
[chars]
Explanation BPE Event Manager create error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-BPE-7-ERR_EVM_NOTIFY
Event Manager notify failed for [chars]. Reason:
[chars]
Explanation BPE Event Manager notify error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-BPE-7-ERR_EXIT
Exit on error: [chars]: Caused by [chars]
Explanation An error occurred in BPE Driver which requires exiting (and, hence, restarting) the
process.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-BPE-7-ERR_LWM_EVENT_BLOCK
LWM Event Manager event block failed.
Reason: [chars]
Explanation BPE Event Manager event block error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-BPE-7-ERR_LWM_REPLY
An error occurred during LWM message reply. Reason:
[chars]
Explanation bpe LWM reply error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
BRIDGE Messages
Error Message
%PLATFORM-BRIDGE-1-DDR_BUS_BIT_STUCK_0
DDR bus data bit stuck-0
Explanation DDR bus databit stuck on bridge instance-0.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-DDR_BUS_BIT_STUCK_1
DDR bus data bit stuck-1
Explanation DDR bus databit stuck on bridge instance-1.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-DDR_BUS_BIT_STUCK_2
DDR bus data bit stuck-2
Explanation DDR bus databit stuck on bridge instance-2.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-DDR_BUS_BIT_STUCK_3
DDR bus data bit stuck-3
Explanation DDR bus databit stuck on bridge instance-3.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-DDR_LOSS_OF_SYNC_0
DDR interface loss of sync-0
Explanation Loss of sync on DDR interface on bridge instance-0.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-DDR_LOSS_OF_SYNC_1
DDR interface loss of sync-1
Explanation Loss of sync on DDR interface on bridge instance-1.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-DDR_LOSS_OF_SYNC_2
DDR interface loss of sync-2
Explanation Loss of sync on DDR interface on bridge instance-2.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-DDR_LOSS_OF_SYNC_3
DDR interface loss of sync-3
Explanation Loss of sync on DDR interface on bridge instance-3.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-FIFO_0_OFLOW_FIA2BR_0
FIFO-0 FIA to bridge-0 overflow
Explanation FIFO-0 FIA to bridge instance-0 overflow.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-FIFO_0_OFLOW_FIA2BR_1
FIFO-0 FIA to bridge-1 overflow
Explanation FIFO-0 FIA to bridge instance-1 overflow.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-FIFO_0_OFLOW_FIA2BR_2
FIFO-0 FIA to bridge-2 overflow
Explanation FIFO-0 FIA to bridge instance-2 overflow.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-FIFO_0_OFLOW_FIA2BR_3
FIFO-0 FIA to bridge-3 overflow
Explanation FIFO-0 FIA to bridge instance-3 overflow.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-FIFO_0_OFLOW_NPU2BR_0
FIFO-0 NPU to bridge-0 overflow
Explanation FIFO-0 NPU to bridge instance-0 overflow.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-FIFO_0_OFLOW_NPU2BR_1
FIFO-0 NPU to bridge-1 overflow
Explanation FIFO-0 NPU to bridge instance-1 overflow.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-FIFO_0_OFLOW_NPU2BR_2
FIFO-0 NPU to bridge-2 overflow
Explanation FIFO-0 NPU to bridge instance-2 overflow.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-FIFO_0_OFLOW_NPU2BR_3
FIFO-0 NPU to bridge-3 overflow
Explanation FIFO-0 NPU to bridge instance-3 overflow.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-FIFO_1_OFLOW_FIA2BR_0
FIFO-1 FIA to bridge-0 overflow
Explanation FIFO-1 FIA to bridge instance-0 overflow.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-FIFO_1_OFLOW_FIA2BR_1
FIFO-1 FIA to bridge-1 overflow
Explanation FIFO-1 FIA to bridge instance-1 overflow.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-FIFO_1_OFLOW_FIA2BR_2
FIFO-1 FIA to bridge-2 overflow
Explanation FIFO-1 FIA to bridge instance-2 overflow.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-FIFO_1_OFLOW_FIA2BR_3
FIFO-1 FIA to bridge-3 overflow
Explanation FIFO-1 FIA to bridge instance-3 overflow.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-FIFO_1_OFLOW_NPU2BR_0
FIFO-1 NPU to bridge-0 overflow
Explanation FIFO-1 NPU to bridge instance-0 overflow.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-FIFO_1_OFLOW_NPU2BR_1
FIFO-1 NPU to bridge-1 overflow
Explanation FIFO-1 NPU to bridge instance-1 overflow.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-FIFO_1_OFLOW_NPU2BR_2
FIFO-1 NPU to bridge-2 overflow
Explanation FIFO-1 NPU to bridge instance-2 overflow.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-FIFO_1_OFLOW_NPU2BR_3
FIFO-1 NPU to bridge-3 overflow
Explanation FIFO-1 NPU to bridge instance-3 overflow.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-MAC_0_TX_FIFO_OFLOW_0
MAC on NPU-0 transmit fifo overflow - 0
Explanation MAC on NPU-0 had transmit fifo overflow on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-MAC_0_TX_FIFO_OFLOW_1
MAC on NPU-0 transmit fifo overflow - 1
Explanation MAC on NPU-0 had transmit fifo overflow on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-MAC_0_TX_FIFO_OFLOW_2
MAC on NPU-0 transmit fifo overflow - 2
Explanation MAC on NPU-0 had transmit fifo overflow on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-MAC_0_TX_FIFO_OFLOW_3
MAC on NPU-0 transmit fifo overflow - 3
Explanation MAC on NPU-0 had transmit fifo overflow on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-MAC_1_TX_FIFO_OFLOW_0
MAC on NPU-1 transmit fifo overflow - 0
Explanation MAC on NPU-1 had transmit fifo overflow on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-MAC_1_TX_FIFO_OFLOW_1
MAC on NPU-1 transmit fifo overflow - 1
Explanation MAC on NPU-1 had transmit fifo overflow on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-MAC_1_TX_FIFO_OFLOW_2
MAC on NPU-1 transmit fifo overflow - 2
Explanation MAC on NPU-1 had transmit fifo overflow on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-MAC_1_TX_FIFO_OFLOW_3
MAC on NPU-1 transmit fifo overflow - 3
Explanation MAC on NPU-1 had transmit fifo overflow on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_0_EGR_Q_ERR_0
NPU-0 egress queue error - 0
Explanation Egress queue error on NPU-0 interface on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_0_EGR_Q_ERR_1
NPU-0 egress queue error - 1
Explanation Egress queue error on NPU-0 interface on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_0_EGR_Q_ERR_2
NPU-0 egress queue error - 2
Explanation Egress queue error on NPU-0 interface on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_0_EGR_Q_ERR_3
NPU-0 egress queue error - 3
Explanation Egress queue error on NPU-0 interface on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_0_LOSS_OF_SYNC_0
NPU-0 interface loss of sync-0
Explanation Loss of sync on NPU-0 interface on bridge instance-0.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_0_LOSS_OF_SYNC_1
NPU-0 interface loss of sync-1
Explanation Loss of sync on NPU-0 interface on bridge instance-1.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_0_LOSS_OF_SYNC_2
NPU-0 interface loss of sync-2
Explanation Loss of sync on NPU-0 interface on bridge instance-2.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_0_LOSS_OF_SYNC_3
NPU-0 interface loss of sync-3
Explanation Loss of sync on NPU-0 interface on bridge instance-3.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_0_XAUI_PLL_LOCK_0
NPU-0 XAUI PLL not locked on bridge - 0
Explanation NPU-0 XAUI PLL not locked on bridge instance-0.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_0_XAUI_PLL_LOCK_1
NPU-0 XAUI PLL not locked on bridge - 1
Explanation NPU-0 XAUI PLL not locked on bridge instance-1.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_0_XAUI_PLL_LOCK_2
NPU-0 XAUI PLL not locked on bridge - 2
Explanation NPU-0 XAUI PLL not locked on bridge instance-2.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_0_XAUI_PLL_LOCK_3
NPU-0 XAUI PLL not locked on bridge - 3
Explanation NPU-0 XAUI PLL not locked on bridge instance-3.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_0_XAUI_RDY_0
NPU-0 XAUI not ready on bridge - 0
Explanation NPU-0 XAUI not ready on bridge instance-0.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_0_XAUI_RDY_1
NPU-0 XAUI not ready on bridge - 1
Explanation NPU-0 XAUI not ready on bridge instance-1.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_0_XAUI_RDY_2
NPU-0 XAUI not ready on bridge - 2
Explanation NPU-0 XAUI not ready on bridge instance-2.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_0_XAUI_RDY_3
NPU-0 XAUI not ready on bridge - 3
Explanation NPU-0 XAUI not ready on bridge instance-3.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_1_EGR_Q_ERR_0
NPU-1 egress queue error - 0
Explanation Egress queue error on NPU-1 interface on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_1_EGR_Q_ERR_1
NPU-1 egress queue error - 1
Explanation Egress queue error on NPU-1 interface on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_1_EGR_Q_ERR_2
NPU-1 egress queue error - 2
Explanation Egress queue error on NPU-1 interface on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_1_EGR_Q_ERR_3
NPU-1 egress queue error - 3
Explanation Egress queue error on NPU-1 interface on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_1_LOSS_OF_SYNC_0
NPU-1 interface loss of sync-0
Explanation Loss of sync on NPU-1 interface on bridge instance-0.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_1_LOSS_OF_SYNC_1
NPU-1 interface loss of sync-1
Explanation Loss of sync on NPU-1 interface on bridge instance-1.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_1_LOSS_OF_SYNC_2
NPU-1 interface loss of sync-2
Explanation Loss of sync on NPU-1 interface on bridge instance-2.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_1_LOSS_OF_SYNC_3
NPU-1 interface loss of sync-3
Explanation Loss of sync on NPU-1 interface on bridge instance-3.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_1_XAUI_PLL_LOCK_0
NPU-1 XAUI PLL not locked on bridge - 0
Explanation NPU-1 XAUI PLL not locked on bridge instance-0.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_1_XAUI_PLL_LOCK_1
NPU-1 XAUI PLL not locked on bridge - 1
Explanation NPU-1 XAUI PLL not locked on bridge instance-1.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_1_XAUI_PLL_LOCK_2
NPU-1 XAUI PLL not locked on bridge - 2
Explanation NPU-1 XAUI PLL not locked on bridge instance-2.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_1_XAUI_PLL_LOCK_3
NPU-1 XAUI PLL not locked on bridge - 3
Explanation NPU-1 XAUI PLL not locked on bridge instance-3.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_1_XAUI_RDY_0
NPU-1 XAUI not ready on bridge - 0
Explanation NPU-1 XAUI not ready on bridge instance-0.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_1_XAUI_RDY_1
NPU-1 XAUI not ready on bridge - 1
Explanation NPU-1 XAUI not ready on bridge instance-1.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_1_XAUI_RDY_2
NPU-1 XAUI not ready on bridge - 2
Explanation NPU-1 XAUI not ready on bridge instance-2.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-NPU_1_XAUI_RDY_3
NPU-1 XAUI not ready on bridge - 3
Explanation NPU-1 XAUI not ready on bridge instance-3.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-QDR_DATABIT_STUCK_0
QDR memory data bit stuck-0
Explanation QDR memory databit stuck on bridge instance-0.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-QDR_DATABIT_STUCK_1
QDR memory data bit stuck-1
Explanation QDR memory databit stuck on bridge instance-1.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-QDR_DATABIT_STUCK_2
QDR memory data bit stuck-2
Explanation QDR memory databit stuck on bridge instance-2.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-QDR_DATABIT_STUCK_3
QDR memory data bit stuck-3
Explanation QDR memory databit stuck on bridge instance-3.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-QDR_M_FREE_EMPTY_0
Multicast free pages empty - 0
Explanation Multicast free pages empty on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-QDR_M_FREE_EMPTY_1
Multicast free pages empty - 1
Explanation Multicast free pages empty on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-QDR_M_FREE_EMPTY_2
Multicast free pages empty - 2
Explanation Multicast free pages empty on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-QDR_M_FREE_EMPTY_3
Multicast free pages empty - 3
Explanation Multicast free pages empty on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-QDR_MEM_SELFTEST_FAIL_0
QDR memory self test failure on
bridge-0
Explanation QDR memory self test failure on bridge instance-0.
Recommended Action Please reload the board using the command 'reload location '. Please verify the
bridge FPGA is loaded properly. If the message recurs, copy the error message exactly as it appears
on the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-QDR_MEM_SELFTEST_FAIL_1
QDR memory self test failure on
bridge-1
Explanation QDR memory self test failure on bridge instance-1.
Recommended Action Please reload the board using the command 'reload location '. Please verify the
bridge FPGA is loaded properly. If the message recurs, copy the error message exactly as it appears
on the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-QDR_MEM_SELFTEST_FAIL_2
QDR memory self test failure on
bridge-2
Explanation QDR memory self test failure on bridge instance-2.
Recommended Action Please reload the board using the command 'reload location '. Please verify the
bridge FPGA is loaded properly. If the message recurs, copy the error message exactly as it appears
on the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-QDR_MEM_SELFTEST_FAIL_3
QDR memory self test failure on
bridge-3
Explanation QDR memory self test failure on bridge instance-3.
Recommended Action Please reload the board using the command 'reload location '. Please verify the
bridge FPGA is loaded properly. If the message recurs, copy the error message exactly as it appears
on the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-REG_ACCESS_FAIL_0
Register access failure on bridge-0
Explanation Register access failure on bridge instance-0.
Recommended Action Please reload the board using command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-REG_ACCESS_FAIL_1
Register access failure on bridge-1
Explanation Register access failure on bridge instance-1.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-REG_ACCESS_FAIL_2
Register access failure on bridge-2
Explanation Register access failure on bridge instance-2.
Recommended Action Please reload the board using command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-REG_ACCESS_FAIL_3
Register access failure on bridge-3
Explanation Register access failure on bridge instance-3.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-STATEMC_0_ERR1_0
State machine-0 error-1 on bridge-0
Explanation State machine - 0 ran into error-1 on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-STATEMC_0_ERR1_1
State machine-0 error-1 on bridge-1
Explanation State machine - 0 ran into error-1 on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-STATEMC_0_ERR1_2
State machine-0 error-1 on bridge-2
Explanation State machine - 0 ran into error-1 on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-STATEMC_0_ERR1_3
State machine-0 error-1 on bridge-3
Explanation State machine - 0 ran into error-1 on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-STATEMC_0_ERR2_0
State machine-0 error-2 on bridge-0
Explanation State machine - 0 ran into error-2 on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-STATEMC_0_ERR2_1
State machine-0 error-2 on bridge-1
Explanation State machine - 0 ran into error-2 on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-STATEMC_0_ERR2_2
State machine-0 error-2 on bridge-2
Explanation State machine - 0 ran into error-2 on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-STATEMC_0_ERR2_3
State machine-0 error-2 on bridge-3
Explanation State machine - 0 ran into error-2 on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-STATEMC_0_ERR3_0
State machine-0 error-3 on bridge-0
Explanation State machine - 0 ran into error-3 on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-STATEMC_0_ERR3_1
State machine-0 error-3 on bridge-1
Explanation State machine - 0 ran into error-3 on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-STATEMC_0_ERR3_2
State machine-0 error-3 on bridge-2
Explanation State machine - 0 ran into error-3 on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-STATEMC_0_ERR3_3
State machine-0 error-3 on bridge-3
Explanation State machine - 0 ran into error-3 on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-STATEMC_1_ERR1_0
State machine-1 error-1 on bridge-0
Explanation State machine - 1 ran into error-1 on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-STATEMC_1_ERR1_1
State machine-1 error-1 on bridge-1
Explanation State machine - 1 ran into error-1 on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-STATEMC_1_ERR1_2
State machine-1 error-1 on bridge-2
Explanation State machine - 1 ran into error-1 on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-STATEMC_1_ERR1_3
State machine-1 error-1 on bridge-3
Explanation State machine - 1 ran into error-1 on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-STATEMC_1_ERR2_0
State machine-1 error-2 on bridge-0
Explanation State machine - 1 ran into error-2 on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-STATEMC_1_ERR2_1
State machine-1 error-2 on bridge-1
Explanation State machine - 1 ran into error-2 on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-STATEMC_1_ERR2_2
State machine-1 error-2 on bridge-2
Explanation State machine - 1 ran into error-2 on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-STATEMC_1_ERR2_3
State machine-1 error-2 on bridge-3
Explanation State machine - 1 ran into error-2 on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-STATEMC_1_ERR3_0
State machine-1 error-3 on bridge-0
Explanation State machine - 1 ran into error-3 on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-STATEMC_1_ERR3_1
State machine-1 error-3 on bridge-1
Explanation State machine - 1 ran into error-3 on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-STATEMC_1_ERR3_2
State machine-1 error-3 on bridge-2
Explanation State machine - 1 ran into error-3 on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-STATEMC_1_ERR3_3
State machine-1 error-3 on bridge-3
Explanation State machine - 1 ran into error-3 on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_0_CHAN_SYNC_0
XAUI to NPU-0 chan sync error on bridge-0
Explanation XAUI to NPU-0 chan sync error on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_0_CHAN_SYNC_1
XAUI to NPU-0 chan sync error on bridge-1
Explanation XAUI to NPU-0 chan sync error on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_0_CHAN_SYNC_2
XAUI to NPU-0 chan sync error on bridge-2
Explanation XAUI to NPU-0 chan sync error on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_0_CHAN_SYNC_3
XAUI to NPU-0 chan sync error on bridge-3
Explanation XAUI to NPU-0 chan sync error on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_0_CHAR_ALIGN_0
XAUI to NPU-0 char alignment error on
bridge-0
Explanation XAUI to NPU-0 char alignment error on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_0_CHAR_ALIGN_1
XAUI to NPU-0 char alignment error on
bridge-1
Explanation XAUI to NPU-0 char alignment error on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_0_CHAR_ALIGN_2
XAUI to NPU-0 char alignment error on
bridge-2
Explanation XAUI to NPU-0 char alignment error on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_0_CHAR_ALIGN_3
XAUI to NPU-0 char alignment error on
bridge-3
Explanation XAUI to NPU-0 char alignment error on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_0_MGT_CV_0
XAUI to NPU-0 MGT code violation on bridge-1
Explanation XAUI to NPU-0 MGT code violation on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_0_MGT_CV_1
XAUI to NPU-0 MGT code violation on bridge-1
Explanation XAUI to NPU-0 MGT code violation on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_0_MGT_CV_2
XAUI to NPU-0 MGT code violation on bridge-3
Explanation XAUI to NPU-0 MGT code violation on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_0_MGT_CV_3
XAUI to NPU-0 MGT code violation on bridge-3
Explanation XAUI to NPU-0 MGT code violation on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_0_RX_ALIGN_LOSS_0
XAUI to NPU-0 Rx alignment loss - 0
Explanation Rx alignment loss on XAUI to NPU-0 interface on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_0_RX_ALIGN_LOSS_1
XAUI to NPU-0 Rx alignment loss - 1
Explanation Rx alignment loss on XAUI to NPU-0 interface on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_0_RX_ALIGN_LOSS_2
XAUI to NPU-0 Rx alignment loss - 2
Explanation Rx alignment loss on XAUI to NPU-0 interface on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_0_RX_ALIGN_LOSS_3
XAUI to NPU-0 Rx alignment loss - 3
Explanation Rx alignment loss on XAUI to NPU-0 interface on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_0_STAT_VEC_0
XAUI to NPU-0 state error on bridge-0
Explanation XAUI to NPU-0 state error on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_0_STAT_VEC_1
XAUI to NPU-0 state error on bridge-1
Explanation XAUI to NPU-0 state error on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_0_STAT_VEC_2
XAUI to NPU-0 state error on bridge-2
Explanation XAUI to NPU-0 state error on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_0_STAT_VEC_3
XAUI to NPU-0 state error on bridge-3
Explanation XAUI to NPU-0 state error on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_0_TX_FIFO_OFLOW_0
XAUI to NPU-0 tx fifo overflow - 0
Explanation XAUI interface to NPU-0 reported tx fifo overflow on bridge instance - 0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_0_TX_FIFO_OFLOW_1
XAUI to NPU-0 tx fifo overflow - 1
Explanation XAUI interface to NPU-0 reported tx fifo overflow on bridge instance - 1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_0_TX_FIFO_OFLOW_2
XAUI to NPU-0 tx fifo overflow - 2
Explanation XAUI interface to NPU-0 reported tx fifo overflow on bridge instance - 2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_0_TX_FIFO_OFLOW_3
XAUI to NPU-0 tx fifo overflow - 3
Explanation XAUI interface to NPU-0 reported tx fifo overflow on bridge instance - 3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_1_CHAN_SYNC_0
XAUI to NPU-1 chan sync error on bridge-0
Explanation XAUI to NPU-1 chan sync error on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_1_CHAN_SYNC_1
XAUI to NPU-1 chan sync error on bridge-1
Explanation XAUI to NPU-1 chan sync error on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_1_CHAN_SYNC_2
XAUI to NPU-1 chan sync error on bridge-2
Explanation XAUI to NPU-1 chan sync error on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_1_CHAN_SYNC_3
XAUI to NPU-1 chan sync error on bridge-3
Explanation XAUI to NPU-1 chan sync error on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_1_CHAR_ALIGN_0
XAUI to NPU-1 char alignment error on
bridge-0
Explanation XAUI to NPU-1 char alignment error on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_1_CHAR_ALIGN_1
XAUI to NPU-1 char alignment error on
bridge-1
Explanation XAUI to NPU-1 char alignment error on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_1_CHAR_ALIGN_2
XAUI to NPU-1 char alignment error on
bridge-2
Explanation XAUI to NPU-1 char alignment error on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_1_CHAR_ALIGN_3
XAUI to NPU-1 char alignment error on
bridge-3
Explanation XAUI to NPU-1 char alignment error on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_1_MGT_CV_0
XAUI to NPU-1 MGT code violation on bridge-0
Explanation XAUI to NPU-1 MGT code violation on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_1_MGT_CV_1
XAUI to NPU-1 MGT code violation on bridge-1
Explanation XAUI to NPU-1 MGT code violation on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_1_MGT_CV_2
XAUI to NPU-1 MGT code violation on bridge-2
Explanation XAUI to NPU-1 MGT code violation on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_1_MGT_CV_3
XAUI to NPU-1 MGT code violation on bridge-3
Explanation XAUI to NPU-1 MGT code violation on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_1_RX_ALIGN_LOSS_0
XAUI to NPU-1 Rx alignment loss - 0
Explanation Rx alignment loss on XAUI to NPU-1 interface on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_1_RX_ALIGN_LOSS_1
XAUI to NPU-1 Rx alignment loss - 1
Explanation Rx alignment loss on XAUI to NPU-1 interface on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_1_RX_ALIGN_LOSS_2
XAUI to NPU-1 Rx alignment loss - 2
Explanation Rx alignment loss on XAUI to NPU-1 interface on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_1_RX_ALIGN_LOSS_3
XAUI to NPU-1 Rx alignment loss - 3
Explanation Rx alignment loss on XAUI to NPU-1 interface on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_1_STAT_VEC_0
XAUI to NPU-1 state error on bridge-0
Explanation XAUI to NPU-1 state error on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_1_STAT_VEC_1
XAUI to NPU-1 state error on bridge-1
Explanation XAUI to NPU-1 state error on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_1_STAT_VEC_2
XAUI to NPU-1 state error on bridge-2
Explanation XAUI to NPU-1 state error on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_1_STAT_VEC_3
XAUI to NPU-1 state error on bridge-3
Explanation XAUI to NPU-1 state error on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_1_TX_FIFO_OFLOW_0
XAUI to NPU-1 tx fifo overflow - 0
Explanation XAUI interface to NPU-1 reported tx fifo overflow on bridge instance - 0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_1_TX_FIFO_OFLOW_1
XAUI to NPU-1 tx fifo overflow - 1
Explanation XAUI interface to NPU-1 reported tx fifo overflow on bridge instance - 1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_1_TX_FIFO_OFLOW_2
XAUI to NPU-1 tx fifo overflow - 2
Explanation XAUI interface to NPU-1 reported tx fifo overflow on bridge instance - 2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_1_TX_FIFO_OFLOW_3
XAUI to NPU-1 tx fifo overflow - 3
Explanation XAUI interface to NPU-1 reported tx fifo overflow on bridge instance - 3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_A_DATABUS_STUCK_0
XAUI-A databus stuck-0
Explanation XAUI-A databus stuck on bridge instance-0.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_A_DATABUS_STUCK_1
XAUI-A databus stuck-1
Explanation XAUI-A databus stuck on bridge instance-1.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_A_DATABUS_STUCK_2
XAUI-A databus stuck-2
Explanation XAUI-A databus stuck on bridge instance-2.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-1-XAUI_A_DATABUS_STUCK_3
XAUI-A databus stuck-3
Explanation XAUI-A databus stuck on bridge instance-3.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-2-MAC_0_RX_FRAME_ERR_0
MAC on NPU-0 receive frame error - 0
Explanation MAC on NPU-0 received an errored frame interface on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-MAC_0_RX_FRAME_ERR_1
MAC on NPU-0 receive frame error - 1
Explanation MAC on NPU-0 received an errored frame interface on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-MAC_0_RX_FRAME_ERR_2
MAC on NPU-0 receive frame error - 2
Explanation MAC on NPU-0 received an errored frame interface on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-MAC_0_RX_FRAME_ERR_3
MAC on NPU-0 receive frame error - 3
Explanation MAC on NPU-0 received an errored frame interface on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-MAC_1_RX_FRAME_ERR_0
MAC on NPU-1 receive frame error - 0
Explanation MAC on NPU-1 received an errored frame interface on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-MAC_1_RX_FRAME_ERR_1
MAC on NPU-1 receive frame error - 1
Explanation MAC on NPU-1 received an errored frame interface on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-MAC_1_RX_FRAME_ERR_2
MAC on NPU-1 receive frame error - 2
Explanation MAC on NPU-1 received an errored frame interface on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-MAC_1_RX_FRAME_ERR_3
MAC on NPU-1 receive frame error - 3
Explanation MAC on NPU-1 received an errored frame interface on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-MCAST_PAGE_ERR_0
Multicast page error on bridge-0
Explanation Multicast page error on bridge instance-0.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-2-MCAST_PAGE_ERR_1
Multicast page error on bridge-1
Explanation Multicast page error on bridge instance-1.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-2-MCAST_PAGE_ERR_2
Multicast page error on bridge-2
Explanation Multicast page error on bridge instance-2.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-2-MCAST_PAGE_ERR_3
Multicast page error on bridge-3
Explanation Multicast page error on bridge instance-3.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-2-NPU_0_FC_DIP2_ERR_0
NPU-0 egress flow control DIP2 parity
error - 0
Explanation Egress flow control DIP2 parity error on NPU-0 interface on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-NPU_0_FC_DIP2_ERR_1
NPU-0 egress flow control DIP2 parity
error - 1
Explanation Egress flow control DIP2 parity error on NPU-0 interface on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-NPU_0_FC_DIP2_ERR_2
NPU-0 egress flow control DIP2 parity
error - 2
Explanation Egress flow control DIP2 parity error on NPU-0 interface on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-NPU_0_FC_DIP2_ERR_3
NPU-0 egress flow control DIP2 parity
error - 3
Explanation Egress flow control DIP2 parity error on NPU-0 interface on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-NPU_0_FC_OOS_0
NPU-0 egress flow control out-of-sync - 0
Explanation Egress flow control out-of-sync on NPU-0 interface on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-NPU_0_FC_OOS_1
NPU-0 egress flow control out-of-sync - 1
Explanation Egress flow control out-of-sync on NPU-0 interface on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-NPU_0_FC_OOS_2
NPU-0 egress flow control out-of-sync - 2
Explanation Egress flow control out-of-sync on NPU-0 interface on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-NPU_0_FC_OOS_3
NPU-0 egress flow control out-of-sync - 3
Explanation Egress flow control out-of-sync on NPU-0 interface on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-NPU_1_FC_DIP2_ERR_0
NPU-1 egress flow control DIP2 parity
error - 0
Explanation Egress flow control DIP2 parity error on NPU-1 interface on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-NPU_1_FC_DIP2_ERR_1
NPU-1 egress flow control DIP2 parity
error - 1
Explanation Egress flow control DIP2 parity error on NPU-1 interface on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-NPU_1_FC_DIP2_ERR_2
NPU-1 egress flow control DIP2 parity
error - 2
Explanation Egress flow control DIP2 parity error on NPU-1 interface on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-NPU_1_FC_DIP2_ERR_3
NPU-1 egress flow control DIP2 parity
error - 3
Explanation Egress flow control DIP2 parity error on NPU-1 interface on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-NPU_1_FC_OOS_0
NPU-1 egress flow control out-of-sync - 0
Explanation Egress flow control out-of-sync on NPU-1 interface on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-NPU_1_FC_OOS_1
NPU-1 egress flow control out-of-sync - 1
Explanation Egress flow control out-of-sync on NPU-1 interface on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-NPU_1_FC_OOS_2
NPU-1 egress flow control out-of-sync - 2
Explanation Egress flow control out-of-sync on NPU-1 interface on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-NPU_1_FC_OOS_3
NPU-1 egress flow control out-of-sync - 3
Explanation Egress flow control out-of-sync on NPU-1 interface on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-QDR_M_WR_ERR_0
Multicast write when free page fifo empty - 0
Explanation Multicast write when free page fifo empty on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-QDR_M_WR_ERR_1
Multicast write when free page fifo empty - 1
Explanation Multicast write when free page fifo empty on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-QDR_M_WR_ERR_2
Multicast write when free page fifo empty - 2
Explanation Multicast write when free page fifo empty on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-2-QDR_M_WR_ERR_3
Multicast write when free page fifo empty - 3
Explanation Multicast write when free page fifo empty on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-CHKSUM_ERR_0_FIA_0
Checksum error - 0 from FIA on bridge-0
Explanation Checksum error - 0 from FIA on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-CHKSUM_ERR_0_FIA_1
Checksum error - 0 from FIA on bridge-1
Explanation Checksum error - 0 from FIA on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-CHKSUM_ERR_0_FIA_2
Checksum error - 0 from FIA on bridge-2
Explanation Checksum error - 0 from FIA on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-CHKSUM_ERR_0_FIA_3
Checksum error - 0 from FIA on bridge-3
Explanation Checksum error - 0 from FIA on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-CHKSUM_ERR_1_FIA_0
Checksum error - 1 from FIA on bridge-0
Explanation Checksum error - 1 from FIA on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-CHKSUM_ERR_1_FIA_1
Checksum error - 1 from FIA on bridge-1
Explanation Checksum error - 1 from FIA on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-CHKSUM_ERR_1_FIA_2
Checksum error - 1 from FIA on bridge-2
Explanation Checksum error - 1 from FIA on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-CHKSUM_ERR_1_FIA_3
Checksum error - 1 from FIA on bridge-3
Explanation Checksum error - 1 from FIA on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-CRC_ERR_0_FIA_0
CRC error - 0 from FIA on bridge-0
Explanation CRC error - 0 from FIA on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-CRC_ERR_0_FIA_1
CRC error - 0 from FIA on bridge-1
Explanation CRC error - 0 from FIA on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-CRC_ERR_0_FIA_2
CRC error - 0 from FIA on bridge-2
Explanation CRC error - 0 from FIA on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-CRC_ERR_0_FIA_3
CRC error - 0 from FIA on bridge-3
Explanation CRC error - 0 from FIA on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-CRC_ERR_0_NPU_0
CRC error from NPU-0 on bridge-0
Explanation CRC error from NPU-0 on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-CRC_ERR_0_NPU_1
CRC error from NPU-0 on bridge-1
Explanation CRC error from NPU-0 on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-CRC_ERR_0_NPU_2
CRC error from NPU-0 on bridge-2
Explanation CRC error from NPU-0 on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-CRC_ERR_0_NPU_3
CRC error from NPU-0 on bridge-3
Explanation CRC error from NPU-0 on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-CRC_ERR_1_FIA_0
CRC error - 1 from FIA on bridge-0
Explanation CRC error - 1 from FIA on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-CRC_ERR_1_FIA_1
CRC error - 1 from FIA on bridge-1
Explanation CRC error - 1 from FIA on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-CRC_ERR_1_FIA_2
CRC error - 1 from FIA on bridge-2
Explanation CRC error - 1 from FIA on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-CRC_ERR_1_FIA_3
CRC error - 1 from FIA on bridge-3
Explanation CRC error - 1 from FIA on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-CRC_ERR_1_NPU_0
CRC error from NPU-1 on bridge-0
Explanation CRC error from NPU-1 on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-CRC_ERR_1_NPU_1
CRC error from NPU-1 on bridge-1
Explanation CRC error from NPU-1 on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-CRC_ERR_1_NPU_2
CRC error from NPU-1 on bridge-2
Explanation CRC error from NPU-1 on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-CRC_ERR_1_NPU_3
CRC error from NPU-1 on bridge-3
Explanation CRC error from NPU-1 on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-FIA2NPU_0_PKT_MAXLEN_ERR_0
FIA to NPU-0 packet maximum length
error - 0
Explanation Packet maximum length error on FIA to NPU-0 interface on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-FIA2NPU_0_PKT_MAXLEN_ERR_1
FIA to NPU-0 packet maximum length
error - 1
Explanation Packet maximum length error on FIA to NPU-0 interface on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-FIA2NPU_0_PKT_MAXLEN_ERR_2
FIA to NPU-0 packet maximum length
error - 2
Explanation Packet maximum length error on FIA to NPU-0 interface on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-FIA2NPU_0_PKT_MAXLEN_ERR_3
FIA to NPU-0 packet maximum length
error - 3
Explanation Packet maximum length error on FIA to NPU-0 interface on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-FIA2NPU_0_PKT_MINLEN_ERR_0
FIA to NPU-0 packet minimum length
error - 0
Explanation Packet minimum length error on FIA to NPU-0 interface on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-FIA2NPU_0_PKT_MINLEN_ERR_1
FIA to NPU-0 packet minimum length
error - 1
Explanation Packet minimum length error on FIA to NPU-0 interface on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-FIA2NPU_0_PKT_MINLEN_ERR_2
FIA to NPU-0 packet minimum length
error - 2
Explanation Packet minimum length error on FIA to NPU-0 interface on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-FIA2NPU_0_PKT_MINLEN_ERR_3
FIA to NPU-0 packet minimum length
error - 3
Explanation Packet minimum length error on FIA to NPU-0 interface on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-FIA2NPU_1_PKT_MAXLEN_ERR_0
FIA to NPU-1 packet maximum length
error - 0
Explanation Packet maximum length error on FIA to NPU-1 interface on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-FIA2NPU_1_PKT_MAXLEN_ERR_1
FIA to NPU-1 packet maximum length
error - 1
Explanation Packet maximum length error on FIA to NPU-1 interface on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-FIA2NPU_1_PKT_MAXLEN_ERR_2
FIA to NPU-1 packet maximum length
error - 2
Explanation Packet maximum length error on FIA to NPU-1 interface on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-FIA2NPU_1_PKT_MAXLEN_ERR_3
FIA to NPU-1 packet maximum length
error - 3
Explanation Packet maximum length error on FIA to NPU-1 interface on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-FIA2NPU_1_PKT_MINLEN_ERR_0
FIA to NPU-1 packet minimum length
error - 0
Explanation Packet minimum length error on FIA to NPU-1 interface on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-FIA2NPU_1_PKT_MINLEN_ERR_1
FIA to NPU-1 packet minimum length
error - 1
Explanation Packet minimum length error on FIA to NPU-1 interface on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-FIA2NPU_1_PKT_MINLEN_ERR_2
FIA to NPU-1 packet minimum length
error - 2
Explanation Packet minimum length error on FIA to NPU-1 interface on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-FIA2NPU_1_PKT_MINLEN_ERR_3
FIA to NPU-1 packet minimum length
error - 3
Explanation Packet minimum length error on FIA to NPU-1 interface on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-MISS_EOP_0_FIADDR_0
Missing EOP-0 from FIA DDR on bridge-0
Explanation Missing EOP-0 from FIA DDR on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-MISS_EOP_0_FIADDR_1
Missing EOP-0 from FIA DDR on bridge-1
Explanation Missing EOP-0 from FIA DDR on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-MISS_EOP_0_FIADDR_2
Missing EOP-0 from FIA DDR on bridge-2
Explanation Missing EOP-0 from FIA DDR on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-MISS_EOP_0_FIADDR_3
Missing EOP-0 from FIA DDR on bridge-3
Explanation Missing EOP-0 from FIA DDR on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-MISS_EOP_0_XAUI_0
Missing EOP-0 from XAUI on bridge-0
Explanation Missing EOP-0 from XAUI on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-MISS_EOP_0_XAUI_1
Missing EOP-0 from XAUI on bridge-1
Explanation Missing EOP-0 from XAUI on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-MISS_EOP_0_XAUI_2
Missing EOP-0 from XAUI on bridge-2
Explanation Missing EOP-0 from XAUI on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-MISS_EOP_0_XAUI_3
Missing EOP-0 from XAUI on bridge-3
Explanation Missing EOP-0 from XAUI on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-MISS_EOP_1_FIADDR_0
Missing EOP-1 from FIA DDR on bridge-0
Explanation Missing EOP-1 from FIA DDR on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-MISS_EOP_1_FIADDR_1
Missing EOP-1 from FIA DDR on bridge-1
Explanation Missing EOP-1 from FIA DDR on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-MISS_EOP_1_FIADDR_2
Missing EOP-1 from FIA DDR on bridge-2
Explanation Missing EOP-1 from FIA DDR on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-MISS_EOP_1_FIADDR_3
Missing EOP-1 from FIA DDR on bridge-3
Explanation Missing EOP-1 from FIA DDR on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-MISS_EOP_1_XAUI_0
Missing EOP-1 from XAUI on bridge-0
Explanation Missing EOP-1 from XAUI on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-MISS_EOP_1_XAUI_1
Missing EOP-1 from XAUI on bridge-1
Explanation Missing EOP-1 from XAUI on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-MISS_EOP_1_XAUI_2
Missing EOP-1 from XAUI on bridge-2
Explanation Missing EOP-1 from XAUI on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-MISS_EOP_1_XAUI_3
Missing EOP-1 from XAUI on bridge-3
Explanation Missing EOP-1 from XAUI on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_0_CONST_BP_0
NPU-0 constantly backpressuring bridge - 0
Explanation NPU-0 is constantly backpressuring bridge instance-0.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_0_CONST_BP_1
NPU-0 constantly backpressuring bridge - 1
Explanation NPU-0 is constantly backpressuring bridge instance-1.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_0_CONST_BP_2
NPU-0 constantly backpressuring bridge - 2
Explanation NPU-0 is constantly backpressuring bridge instance-2.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_0_CONST_BP_3
NPU-0 constantly backpressuring bridge - 3
Explanation NPU-0 is constantly backpressuring bridge instance-3.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_0_PKT_MAXLEN_ERR_0
NPU-0 packet maximum length error - 0
Explanation Packet maximum length error on NPU-0 interface on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_0_PKT_MAXLEN_ERR_1
NPU-0 packet maximum length error - 1
Explanation Packet maximum length error on NPU-0 interface on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_0_PKT_MAXLEN_ERR_2
NPU-0 packet maximum length error - 2
Explanation Packet maximum length error on NPU-0 interface on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_0_PKT_MAXLEN_ERR_3
NPU-0 packet maximum length error - 3
Explanation Packet maximum length error on NPU-0 interface on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_0_PKT_MINLEN_ERR_0
NPU-0 packet minimum length error - 0
Explanation Packet minimum length error on NPU-0 interface on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_0_PKT_MINLEN_ERR_1
NPU-0 packet minimum length error - 1
Explanation Packet minimum length error on NPU-0 interface on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_0_PKT_MINLEN_ERR_2
NPU-0 packet minimum length error - 2
Explanation Packet minimum length error on NPU-0 interface on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_0_PKT_MINLEN_ERR_3
NPU-0 packet minimum length error - 3
Explanation Packet minimum length error on NPU-0 interface on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_0_SCH_MEMP_ERR_0
NPU-0 scheduler mem parity error - 0
Explanation Scheduler Hang, Sram or egress mid-fifo parity error on NPU-0 interface on bridge
instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_0_SCH_MEMP_ERR_1
NPU-0 scheduler mem parity error - 1
Explanation Scheduler Hang, Sram or egress mid-fifo parity error on NPU-0 interface on bridge
instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_0_SCH_MEMP_ERR_2
NPU-0 scheduler mem parity error - 2
Explanation Scheduler Hang, Sram or egress mid-fifo parity error on NPU-0 interface on bridge
instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_0_SCH_MEMP_ERR_3
NPU-0 scheduler mem parity error - 3
Explanation Scheduler Hang, Sram or egress mid-fifo parity error on NPU-0 interface on bridge
instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_0_TS_CORE_ERR_0
NPU-0 timestamp core error on bridge - 0
Explanation NPU-0 timestamp core error on bridge instance-0.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_0_TS_CORE_ERR_1
NPU-0 timestamp core error on bridge - 1
Explanation NPU-0 timestamp core error on bridge instance-1.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_0_TS_CORE_ERR_2
NPU-0 timestamp core error on bridge - 2
Explanation NPU-0 timestamp core error on bridge instance-2.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_0_TS_CORE_ERR_3
NPU-0 timestamp core error on bridge - 3
Explanation NPU-0 timestamp core error on bridge instance-3.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_1_CONST_BP_0
NPU-1 constantly backpressuring bridge - 0
Explanation NPU-1 is constantly backpressuring bridge instance-0.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_1_CONST_BP_1
NPU-1 constantly backpressuring bridge - 1
Explanation NPU-1 is constantly backpressuring bridge instance-1.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_1_CONST_BP_2
NPU-1 constantly backpressuring bridge - 2
Explanation NPU-1 is constantly backpressuring bridge instance-2.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_1_CONST_BP_3
NPU-1 constantly backpressuring bridge - 3
Explanation NPU-1 is constantly backpressuring bridge instance-3.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_1_PKT_MAXLEN_ERR_0
NPU-1 packet maximum length error - 0
Explanation Packet maximum length error on NPU-1 interface on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_1_PKT_MAXLEN_ERR_1
NPU-1 packet maximum length error - 1
Explanation Packet maximum length error on NPU-1 interface on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_1_PKT_MAXLEN_ERR_2
NPU-1 packet maximum length error - 2
Explanation Packet maximum length error on NPU-1 interface on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_1_PKT_MAXLEN_ERR_3
NPU-1 packet maximum length error - 3
Explanation Packet maximum length error on NPU-1 interface on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_1_PKT_MINLEN_ERR_0
NPU-1 packet minimum length error - 0
Explanation Packet minimum length error on NPU-1 interface on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_1_PKT_MINLEN_ERR_1
NPU-1 packet minimum length error - 1
Explanation Packet minimum length error on NPU-1 interface on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_1_PKT_MINLEN_ERR_2
NPU-1 packet minimum length error - 2
Explanation Packet minimum length error on NPU-1 interface on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_1_PKT_MINLEN_ERR_3
NPU-1 packet minimum length error - 3
Explanation Packet minimum length error on NPU-1 interface on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_1_SCH_MEMP_ERR_0
NPU-1 scheduler mem parity error - 0
Explanation Scheduler Hang, Sram or egress mid-fifo parity error on NPU-1 interface on bridge
instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_1_SCH_MEMP_ERR_1
NPU-1 scheduler mem parity error - 1
Explanation Scheduler Hang, Sram or egress mid-fifo parity error on NPU-1 interface on bridge
instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_1_SCH_MEMP_ERR_2
NPU-1 scheduler mem parity error - 2
Explanation Scheduler Hang, Sram or egress mid-fifo parity error on NPU-1 interface on bridge
instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_1_SCH_MEMP_ERR_3
NPU-1 scheduler mem parity error - 3
Explanation Scheduler Hang, Sram or egress mid-fifo parity error on NPU-1 interface on bridge
instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_1_TS_CORE_ERR_0
NPU-1 timestamp core error on bridge - 0
Explanation NPU-1 timestamp core error on bridge instance-0.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_1_TS_CORE_ERR_1
NPU-1 timestamp core error on bridge - 1
Explanation NPU-1 timestamp core error on bridge instance-1.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_1_TS_CORE_ERR_2
NPU-1 timestamp core error on bridge - 2
Explanation NPU-1 timestamp core error on bridge instance-2.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-3-NPU_1_TS_CORE_ERR_3
NPU-1 timestamp core error on bridge - 3
Explanation NPU-1 timestamp core error on bridge instance-3.
Recommended Action Please reload the board using the command 'reload location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-3-PKT_LEN_ERR_0_FIA_0
Packet length error from FIA for NPU-0 on
bridge-0
Explanation Packet length error from FIA for NPU-0 on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-PKT_LEN_ERR_0_FIA_1
Packet length error from FIA for NPU-0 on
bridge-1
Explanation Packet length error from FIA for NPU-0 on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-PKT_LEN_ERR_0_FIA_2
Packet length error from FIA for NPU-0 on
bridge-2
Explanation Packet length error from FIA for NPU-0 on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-PKT_LEN_ERR_0_FIA_3
Packet length error from FIA for NPU-0 on
bridge-3
Explanation Packet length error from FIA for NPU-0 on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-PKT_LEN_ERR_0_XAUI_0
Packet length error - 0 from XAUI on
bridge-0
Explanation Packet length error - 0 from XAUI on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-PKT_LEN_ERR_0_XAUI_1
Packet length error - 0 from XAUI on
bridge-1
Explanation Packet length error - 0 from XAUI on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-PKT_LEN_ERR_0_XAUI_2
Packet length error - 0 from XAUI on
bridge-2
Explanation Packet length error - 0 from XAUI on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-PKT_LEN_ERR_0_XAUI_3
Packet length error - 0 from XAUI on
bridge-3
Explanation Packet length error - 0 from XAUI on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-PKT_LEN_ERR_1_FIA_0
Packet length error from FIA for NPU-1 on
bridge-0
Explanation Packet length error from FIA for NPU-1 on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-PKT_LEN_ERR_1_FIA_1
Packet length error from FIA for NPU-1 on
bridge-1
Explanation Packet length error from FIA for NPU-1 on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-PKT_LEN_ERR_1_FIA_2
Packet length error from FIA for NPU-1 on
bridge-2
Explanation Packet length error from FIA for NPU-1 on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-PKT_LEN_ERR_1_FIA_3
Packet length error - 1 from FIA on
bridge-3
Explanation Packet length error from FIA for NPU-1 on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-PKT_LEN_ERR_1_XAUI_0
Packet length error - 1 from XAUI on
bridge-0
Explanation Packet length error - 1 from XAUI on bridge instance-0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-PKT_LEN_ERR_1_XAUI_1
Packet length error - 1 from XAUI on
bridge-1
Explanation Packet length error - 1 from XAUI on bridge instance-1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-PKT_LEN_ERR_1_XAUI_2
Packet length error - 1 from XAUI on
bridge-2
Explanation Packet length error - 1 from XAUI on bridge instance-2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-PKT_LEN_ERR_1_XAUI_3
Packet length error - 1 from XAUI on
bridge-3
Explanation Packet length error - 1 from XAUI on bridge instance-3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-QDR_MEM_ECC_FAIL_0
QDR memory ECC failure on bridge-0
Explanation QDR memory ECC failure on bridge instance-0.
Recommended Action Please reload the board using the command 'reload location '. Please verify the
bridge FPGA is loaded properly. If the message recurs, copy the error message exactly as it appears
on the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-3-QDR_MEM_ECC_FAIL_1
QDR memory ECC failure on bridge-1
Explanation QDR memory ECC failure on bridge instance-1.
Recommended Action Please reload the board using the command 'reload location '. Please verify the
bridge FPGA is loaded properly. If the message recurs, copy the error message exactly as it appears
on the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-3-QDR_MEM_ECC_FAIL_2
QDR memory ECC failure on bridge-2
Explanation QDR memory ECC failure on bridge instance-2.
Recommended Action Please reload the board using the command 'reload location '. Please verify the
bridge FPGA is loaded properly. If the message recurs, copy the error message exactly as it appears
on the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-3-QDR_MEM_ECC_FAIL_3
QDR memory ECC failure on bridge-3
Explanation QDR memory ECC failure on bridge instance-3.
Recommended Action Please reload the board using the command 'reload location '. Please verify the
bridge FPGA is loaded properly. If the message recurs, copy the error message exactly as it appears
on the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-BRIDGE-3-XAUI_0_FRAG_ERR_0
XAUI to NPU-0 fragment error - 0
Explanation XAUI interface to NPU-0 reported fragmentation error on TX side on bridge instance -
0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-XAUI_0_FRAG_ERR_1
XAUI to NPU-0 fragment error - 1
Explanation XAUI interface to NPU-0 reported fragmentation error on TX side on bridge instance -
1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-XAUI_0_FRAG_ERR_2
XAUI to NPU-0 fragment error - 2
Explanation XAUI interface to NPU-0 reported fragmentation error on TX side on bridge instance -
2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-XAUI_0_FRAG_ERR_3
XAUI to NPU-0 fragment error - 3
Explanation XAUI interface to NPU-0 reported fragmentation error on TX side on bridge instance -
3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-XAUI_1_FRAG_ERR_0
XAUI to NPU-1 fragment error - 0
Explanation XAUI interface to NPU-1 reported fragmentation error on TX side on bridge instance -
0.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-XAUI_1_FRAG_ERR_1
XAUI to NPU-1 fragment error - 1
Explanation XAUI interface to NPU-1 reported fragmentation error on TX side on bridge instance -
1.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-XAUI_1_FRAG_ERR_2
XAUI to NPU-1 fragment error - 2
Explanation XAUI interface to NPU-1 reported fragmentation error on TX side on bridge instance -
2.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-BRIDGE-3-XAUI_1_FRAG_ERR_3
XAUI to NPU-1 fragment error - 3
Explanation XAUI interface to NPU-1 reported fragmentation error on TX side on bridge instance -
3.
Recommended Action If the error persists, please reload the board using the command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
CANB_SERVER Messages
Error Message
%PLATFORM-CANB_SERVER-3-ALARM_CLEARED
Clear alarm from CBC in slot [dec], alarm
code [chars]
Explanation Alarm notification received from CBC. This may be a serious failure, however process
may continue functioning as expected (or successfully retry) despite the failure.
Recommended Action No action is required.
Error Message
%PLATFORM-CANB_SERVER-3-ALARM_INDICATION
Raise alarm from CBC in slot [dec],
alarm code [chars]
Explanation Alarm notification received from CBC. This may be a serious failure, however process
may continue functioning as expected (or successfully retry) despite the failure.
Recommended Action No action is required.
Error Message
%PLATFORM-CANB_SERVER-3-CRC_ERROR
CRC error in Rx message from CBC; msg equals
[chars], computed CRC equals [hex], throttled count equals [dec]
Explanation The message received from Canbus Controller has CRC error computed.
Recommended Action No action is required.
Error Message
%PLATFORM-CANB_SERVER-3-ERROR_EXIT
Canbus-server process exiting in
[chars].[dec], error code [chars]
Explanation The CAN Bus Server/Driver process exited due to the reason mentioned in the message.
Recommended Action The System Manager process (sysmgr) will automatically respawn this
process, up to a fixed number of times when this error is encountered, to recover. Execute 'show
process canb-server location ' to verify that the process is up and running. If it is still
non-operational, try doing from the admin mode 'process restart canb-server location '. If the
message recurs, copy the error message exactly as it appears on the console or in the system log, call
your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CANB_SERVER-3-MESSAGE_FAILED
Unexpected CBC message received from slot
[dec] [ver [dec].[dec]] for msg type [dec], id [dec], len [dec]
Explanation The particular operation mentioned in the message failed due to some reason. This is
not a critical failure, the process can continue functioning as expected despite the failure.
Recommended Action Debug message only. No action is required.
Error Message
%PLATFORM-CANB_SERVER-3-OPERATION_FAIL
Failed in [chars].[dec], error code
[chars]
Explanation The particular operation mentioned in the message failed due to some reason. This may
be a serious failure, however process may continue functioning as expected (or successfully retry)
despite the failure.
Recommended Action No action is required.
Error Message
%PLATFORM-CANB_SERVER-6-OPERATION_INFO
[chars].[dec], Info - [chars]
Explanation Informational condition and/or failure. The process can continue functioning as
expected despite the failure.
Recommended Action No action is required.
Error Message
%PLATFORM-CANB_SERVER-6-UPGRADE_COMPLETED
CBC upgrade completed on [chars]
Explanation This is an informational message indicating that Canbus Controller firmware upgrade is
completed on the specified location.
Recommended Action No action is required.
Error Message
%PLATFORM-CANB_SERVER-6-UPGRADE_IN_PROGRESS
CBC upgrade in progress on [chars],
Page [dec] of range [dec]-[dec]
Explanation This is an informational message indicating that Canbus Controller firmware upgrade is
in progress on the specified location. The page that is being presently upgraded is mentioned in the
message. This page number would be in the specified range, corresponding to the Canbus Controller
partition that is being upgraded.
Recommended Action No action is required.
Error Message
%PLATFORM-CANB_SERVER-6-UPGRADE_INFO
CBC upgrade on [chars]: [chars]
Explanation This is an informational message related to the Canbus Controller upgrade process on
the specified location.
Recommended Action No action is required.
Error Message
%PLATFORM-CANB_SERVER-6-UPGRADE_STARTED
Starting CBC upgrade on [chars] with
image [chars]
Explanation This is an informational message indicating that the Canbus Controller firmware on the
specified loation is going to be upgraded with the image at the specified path.
Recommended Action No action is required.
Error Message
%PLATFORM-CANB_SERVER-7-OPERATION_DEBUG
Failed in [chars].[dec], [dec], [dec],
error code [chars]
Explanation The particular operation mentioned in the message failed due to some reason. This is
not a critical failure, the process can continue functioning as expected despite the failure.
Recommended Action Debug message only. No action is required.
CARD Messages
Error Message
%PLATFORM-CARD-0-OVERCURRENT
ClkCtrl detected an overcurrent condition on card
[chars]
Explanation ClkCtrl driver detected a card overcurrent condition
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
CARDMGR Messages
Error Message
%PLATFORM-CARDMGR-3-BAD_CS_INFO
could not get CS revision info!
Explanation Could not get CS revision info
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CARDMGR-3-CHDIR_FAILED
chdir to [chars] failed: [chars]
Explanation Chdir failed
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CARDMGR-3-MODULE_UNAVAILABLE
module [chars] not available
Explanation Module unavailable
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CARDMGR-3-NO_CARDS_DEFINED
no cards defined
Explanation No cards defined
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CARDMGR-3-NO_DRIVERS_FOUND
no device drivers defined
Explanation No device drivers
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CARDMGR-3-NO_SOCKETS
no sockets found!
Explanation No sockets
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CARDMGR-3-PCMCIA_INIT_ERROR
PCMCIA initialization error at: [chars]
Explanation PCMCIA initialization error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CARDMGR-3-SELECT_FAILURE
select (): [chars]
Explanation Select failure
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CARDMGR-3-UNSUPPORTED_CARD
Unsupported card in socket [dec]
Explanation Unsupported card
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CARDMGR-6-PRODUCT_INFO
product info: [chars]
Explanation Product info
Recommended Action No action is required.
Error Message
%PLATFORM-CARDMGR-6-SOCKET_INFO
socket [dec]: [chars]
Explanation Socket info
Recommended Action No action is required.
Error Message
%PLATFORM-CARDMGR-7-ADJ_RES_FAILED
could not adjust resource: [chars]: [chars]
Explanation Could not adjust resource
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CARDMGR-7-BAD_OPEN
could not open [chars]: [chars]
Explanation Open of file failed
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CARDMGR-7-BIND_FAILED
bind '[chars]' to socket [dec] failed: [chars]
Explanation Bind failed
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CARDMGR-7-BIND_MTD_REGION_FAILED
bind MTD '[chars]' to region at [hex]
failed: [chars]
Explanation Bind mtd region failed
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CARDMGR-7-BIND_MTD_SOCKET_FAILED
bind MTD '[chars]' to socket [dec]
failed: [chars]
Explanation Bind mtd to socket failed
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CARDMGR-7-CIS_DATA_PARSING_ERROR
error parsing CIS([hex]) on socket
[dec]: [chars]
Explanation CIS data parsing error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CARDMGR-7-CIS_DATA_READ_ERROR
error reading CIS data on socket [dec]:
[chars]
Explanation CIS data read error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CARDMGR-7-CIS_REPLACE_ERROR
could not replace CIS: [chars]
Explanation CIS replace error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CARDMGR-7-CS_REL_MISMATCH
Card Services release does not match
Explanation Release mismatch
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CARDMGR-7-GET_DEV_INFO_FAILED
get device info on socket [dec] failed:
[chars]
Explanation Device info failed
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CARDMGR-7-NO_MEM
Malloc failure
Explanation Out of memory
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CARDMGR-7-OPEN_SOCK_FAILED
open_sock(socket [dec]) failed: [chars]
Explanation Open of socket failed
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CARDMGR-7-READ_FAILED
read ([dec]): [chars]
Explanation Read failed
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CARDMGR-7-THREAD_CREATE_FAILED
Thread create failed: [chars]
Explanation Thread create failed
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CARDMGR-7-UNBIND_FAILED
unbind '[chars]' from socket [dec] failed:
[chars]
Explanation Unbind failed
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CARDMGR-7-UNBIND_MTD_FAILED
unbind MTD '[chars]' from socket [dec]
failed: [chars]
Explanation Unbind MTD failed
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
CAYENNE Messages
Error Message
%PLATFORM-CAYENNE-3-INIT_ERROR
Cayenne fpga driver initialization failed:
([chars]%s)
Explanation Cayenne fpga drivers failed to initialize. The effect is that Chinook LC will not function.
%s - indicates the reason for the failure. %s - is the error reason.
Recommended Action The System Manager process (sysmgr) will not respawn this process. Try to
reload the Chinook line card first. If it does not recover, power recycle the router. Copy the error
message exactly as it appears on the console or in the system log, call your Cisco technical support
representative and provide the representative with the gathered information.
CBC Messages
Error Message
%PLATFORM-CBC-1-CANBUS_A_FAILED
CBC A failed
Explanation CBC detected CANBUS A failure. This may be a serious failure, however the system
may continue functioning as expected despite the failure.
Recommended Action Reboot the LC. If the problem persists Copy the error message exactly as it
appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.
Error Message
%PLATFORM-CBC-1-CANBUS_B_FAILED
CBC B failed
Explanation CBC detected CANBUS B failure. This may be a serious failure, however the system
may continue functioning as expected despite the failure.
Recommended Action Reboot the LC. If the problem persists Copy the error message exactly as it
appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.
Error Message
%PLATFORM-CBC-1-CANBUS_BOTH_FAILED
Canbus A and B have failed
Explanation CBC detected both CANBUS A and CANBUS B have failed. This may be a serious
hardware failure.
Recommended Action Reboot the LC. If the problem persists Copy the error message exactly as it
appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.
Error Message
%PLATFORM-CBC-1-CANBUS_FANTRAY_INRUSH_FAILED
CBC inrush fantray has failed
Explanation CBC has detected that the inrush fantray has failed. This will result in the LCs getting
overheated. Please turn off power to the system.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CBC-1-CANBUS_PWR_FUSE_FAILED
CBC power fuse has failed
Explanation CBC has detected power fuse failure. The proper functioning of the board requies that
the current drawn be within the rating of the boards power fuse.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CBC-1-CANBUS_PWR_SEQ_FAILED
CBC power sequence failed
Explanation The CBC alarm indicating that the power up sequence has failed. The proper
functioning of the board requires that a successful application of power be applied to the board in
the proper sequence.
Recommended Action Reboot the LC. If the problem persists Copy the error message exactly as it
appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.
Error Message
%PLATFORM-CBC-1-SLOT_ID_CHANGE
CBC slot id changed
Explanation CBC detected unexpected slot id change. The system can no longer manage/monitor the
card's environment conditions.
Recommended Action Reboot the LC. If the problem persists Copy the error message exactly as it
appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.
Error Message
%PLATFORM-CBC-1-VERSION_ERROR
CBC major version error on node [chars]. Expected
equals [dec], Actual equals [dec]
Explanation The CBC on the slot has an incorrect firmware type programmed. The firmware major
version does not match the card type.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
CCTL_ENS Messages
Error Message
%PLATFORM-CCTL_ENS-3-ERROR_EXIT
Envmon process exiting because [chars], error
code [chars]
Explanation The Chassis Control driver process exited due to the reason mentioned in the message.
Recommended Action The System Manager process (sysmgr) will automatically respawn this
process, up to a fixed number of times when this error is encountered, to recover. Execute 'show
process envmon location ' to verify that the process is up and running. If it is still non-operational,
try doing from the admin mode 'process restart envmon location '. If the message recurs, copy the
error message exactly as it appears on the console or in the system log, call your Cisco technical
support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-CCTL_ENS-7-OPERATION_FAIL
Failed to [chars], error code [chars]
Explanation The particular operation mentioned in the message failed due to some reason. This is
not a critical failure, the process can continue functioning as expected despite the failure.
Recommended Action Debug message only. No action is required.
CCTL Messages
Error Message
%PLATFORM-CCTL-2-CARD_POWERUP_FAIL
Unable to powerup card(for node:[chars]) rc:
[chars]
Explanation The hardware powerup was unsuccessful due to the mentioned reason.
Recommended Action Card powerup is typically initiated when a card needs to power. If that fails,
please collect 'show cctl trace shelfmgr loc ' from the node on which this ios-msg is seen.
Error Message
%PLATFORM-CCTL-2-CARD_SHUTDOWN_FAIL
Unable to shutdown card(for node: [chars])
rc: [chars]
Explanation The shutdown of the card was unsuccessful due to the mentioned reason.
Recommended Action Card shutdown is typically initiated when a card needs to be hard reset. If that
fails, only a software reset be initiated. Please collect 'show cctl trace shelfmgr loc' from the node
on which this ios-msg is seen.
Error Message
%PLATFORM-CCTL-2-CHASSIS_SHUTDOWN_FAIL
Unable to shutdown chassis because
[chars]
Explanation The shutdown of the chassis was unsuccessful due to the mentioned reason.
Recommended Action Chassis shutdown is typically initiated due to some critical failure. If the
software initiated chassis shutdown has failed, then user should intervene and shut down the chassis
manually.
Error Message
%PLATFORM-CCTL-2-RESET_SP_FAIL
Unable to reset SP node([chars]) rc: [chars]
Explanation The hard reset of sp was unsuccessful due to the mentioned reason.
Recommended Action Reset of SP is typically initiated when that SP needs to be hard reset. If that
fails, only a software reset be initiated. Please collect 'show cctl trace shelfmgr loc' from the node
on which this ios-msg is seen.
Error Message
%PLATFORM-CCTL-2-STANDBY_SHUTDOWN_FAILED
Unable to shutdown the standby node as
part of chassis shutdown
Explanation The shutdown of the standby SC/RP node failed during the chassis shutdown process.
Recommended Action Please power off the chassis manually.
Error Message
%PLATFORM-CCTL-3-ERROR_EXIT
Envmon process exiting because [chars], error code
[chars]
Explanation The Chassis Control driver process exited due to the reason mentioned in the message.
Recommended Action The System Manager process (sysmgr) will automatically respawn this
process, up to a fixed number of times when this error is encountered, to recover. Execute 'show
process envmon location ' to verify that the process is up and running. If it is still non-operational,
try doing from the admin mode 'process restart envmon location '. If the message recurs, copy the
error message exactly as it appears on the console or in the system log, call your Cisco technical
support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-CCTL-3-MASTERSHIP_EXIT
Exiting because not able to [chars] mastership
Explanation The Chassis Control driver process exited as it was not able to grab mastership or unable
to release it.
Recommended Action No action is required.
Error Message
%PLATFORM-CCTL-3-READ_POWER_SHELF_TYPE_FAILURE
Unable to detect power shelf
type. Assuming AC shelf and continuing for now. Please check EEPROM programming
on power shelf backplane.
Explanation We are unable to read the power shelf backplane EEPROM for some reason. Need to
check the programming of the backplane.
Recommended Action Check that the power-shelf is seated correctly, and that the backplane
EEPROM is programmed correctly. In the admin mode, use 'show diag power-supply eeprom-info'
to check the contents of the EEPROM.
Error Message
%PLATFORM-CCTL-4-UNKNOWN_SHELF_ID
Unknown shelf ID [hex] read from power shelf
backplane EEPROM - please check EEPROM programming.
Explanation The value read from the power shelf backplane does not match any of the known shelf
ID values. Please check the EEPROM programming.
Recommended Action Please check the EEPROM programming of the power-shelf backplane. 'show
diag power-supply eeprom-info' in admin mode gives a raw dump of the EEPROM data. Refer
EDCS-137763 to interpret the data to check if the shelf ID is programmed correctly or not. If the
shelf ID is incorrect, the unit will have to be RMA'd to reprogram the EEPROM correctly.
Error Message
%PLATFORM-CCTL-6-TEMP_ALARM
[chars] alarm occured for [chars] sensor at
temperature [dec] deg C, against configured threshold of [dec] deg C
Explanation Informational msg indicating temperature at which alarm occured.
Recommended Action Software will take corrective action on its own. No action is required.
Error Message
%PLATFORM-CCTL-7-OPERATION_FAIL
Failed to [chars], error code [chars]
Explanation The particular operation mentioned in the message failed due to some reason. This is
not a critical failure, the process can continue functioning as expected despite the failure.
Recommended Action Debug message only. No action is required.
CEMGBL Messages
Error Message
%PLATFORM-CEMGBL-7-ERROR
[chars] : [chars]
Explanation An unexpected error condition encountered.
Recommended Action Collect system log information. No action is required.
CETHHA Messages
Error Message
%PLATFORM-CETHHA-2-CRITICAL
Hardware error on control-ethernet port [chars]
Explanation Hardware error on CPU control ethernet port.
Recommended Action Remove/Replace the RP.
Error Message
%PLATFORM-CETHHA-2-PORT_FAULT
High rate of errors on control ethernet port
[chars]
Explanation The rate of link errors on the control ethernet port has exceeded the threshold. The link
should be fixed to avoid disruption in router services.
Recommended Action Fix the bad link after switching traffic to redundant link.
Error Message
%PLATFORM-CETHHA-4-NOGE
RP does not have GE connectivity
Explanation RP does not have GE connectivity. Reload/failovers may cause problems.
Recommended Action Check the GE connections on the front panel of the RP/SC and
re-connect/replace to make sure atleast one GE connection is there.
CHP Messages
Error Message
%PLATFORM-CHP-0-FAULT_RECOVERY_ERR
The fault recovery procedure for the ToFab
component of the fabric driver has failed. The root fault was: [chars]
Explanation When a hardware fault occurs and the device driver cannot correct it, the Platform
Manager is required to reset the ASICs. This error indicates that the Platform Manager failed to reset
the ASICs and the hardware on the PRP may not be in an operational state. This condition affects
the functionality of the entire router. %s is the Interrupt Source.
Recommended Action If the system has not failed over automatically and a redundant route processor
card has been configured: 1 - force a failover with the following command in admin mode:
'redundancy switchover' 2 - reload the route processor card that failed with the following command
in admin mode: 'reload location RP/0/x/CPU0 ' where x is the slot of route processor that generated
the error. If no redundant RP is configured you will need to reboot the router by issuing the reload
command. Call your Cisco technical support representative and provide the gathered information.
Copy the error message exactly as it appears on the console or in the system log, call your Cisco
technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-CHP-3-CRC_ERR
chopper dll: block: [chars], entity: [chars] had CRC
error, count: [dec]
Explanation PII block got a packet from the entity mentioned above with a CRC error.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%PLATFORM-CHP-3-DEVICE_HALT
TFQ: device halted, sub-block: [chars], halted
entity: [chars]
Explanation TFQ, ASIC got halted. The halted block and its parent block are provided
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CHP-3-DMA_ERR
Chopper detected a DMA error: Data [hex]
Explanation This message indicates that the Chopper hardware found a DMA problem. The
hexadecimal data indicates the error register value when the problem is detected. This usually
indicates a hardware error.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CHP-3-FATAL
chopper dll: fatal error encountered, reason equals [chars]
Explanation iqm, chopper dll manager encountered a fatal error and is not able recover from the
error. A reason text will be supplied call support with this text.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CHP-3-FATAL_2
chopper dll: fatal error encountered, reason equals
[chars], errno equals [dec]
Explanation chopper encountered a fatal error and is not able to recover from the error. A reason text
will be supplied call support with this text. An integer errno will also be printed.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CHP-3-FUSILLI_PARITY_ERR
Chopper detected a Fusilli parity error: Data
[hex]
Explanation A parity error has been detected on the Chopper to Fusilli interface. The hex number
indicates the error cause register value. This usually indicates a hardware problem on the RP. RP
may be reset.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CHP-3-GEN_INFO
chopper dll: general information,[chars]
Explanation The CHP's informational message.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CHP-3-HWINIT_INCOMPLETE
chopper dll: hardware initialization not
complete
Explanation hardware init is not complete.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%PLATFORM-CHP-3-INFO
chopper dll: service degrading error, reason equals [chars]
Explanation The chopper encountered an error that would lead to degraded service.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CHP-3-INTR_ENABLE_FAIL
chopper dll: intr enable at addr: [hex] mask:
[hex] failed.
Explanation hardware state is not correct.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%PLATFORM-CHP-3-INTR_STATUS_GET_ERR
chopper dll: intr status get failed for:
[chars]@[hex], rc equals [dec]
Explanation Hardware register read failed.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%PLATFORM-CHP-3-MALLOC_FAILED
chopper dll: fatal memory allocation error for
[dec] bytes
Explanation CHP encountered a fatal memory allocation error
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%PLATFORM-CHP-3-NOT_AVAILABLE
chopper dll: asic is not available
Explanation hardware state is not correct.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%PLATFORM-CHP-3-NOT_OPERATIONAL
chopper dll: asic is not operational, state:
[dec]
Explanation hardware state is not correct.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%PLATFORM-CHP-3-NOT_YET_IMPLEMENTED
chopper dll: this function [chars] is not yet
implemented
Explanation TFQ, chopper dll , a function is not implemented.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CHP-3-PCI_ERR
Chopper detected a PCI error: Data [hex]
Explanation A PCI error has been detected by the Chopper PCI interface. The hex number indicates
the error cause register value. This usually indicates a hardware problem on the RP. RP may be reset.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CHP-3-SRAM_PARITY_ERR
Chopper detected a SRAM parity error: Data [hex]
Explanation A parity error has been detected on the Chopper to SRAM interface. The hex number
indicates the error cause register value. This usually indicates a hardware problem on the RP. RP
may be reset.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CHP-6-UNHANDLED_HALT
chopper dll: halt not handled, parent: [chars],
child: [chars], intr: [dec]
Explanation Hardware halt is not handled.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%PLATFORM-CHP-6-UNHANDLED_INTR
chopper dll: intr not handled, parent: [chars],
child: [chars], group id: [dec], intr: [dec]
Explanation Hardware interrupt is not handled in the code, need to implement.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
CLKCTRL_T Messages
Error Message
%PLATFORM-CLKCTRL_T-2-DEV_VERSION_ERROR
Timing driver version is not compatible
with the hardware FPGA version. S/W ver: [dec]:[dec] H/W ver: [dec]:[dec]
Explanation Timing driver software version is not compatible with the hardware FPGA version.
Recommended Action Upgrade the ClkCtrl Timing FPGA image using the FPD procedure. If the
message recurs, copy the error message exactly as it appears on the console or in the system log, call
your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CLKCTRL_T-2-EEPROM_OVERCURRENT
ClkCtrl detected an EEPROM overcurrent
condition
Explanation ClkCtrl detected an EEPROM overcurrent condition
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CLKCTRL_T-2-PARITY_ERROR
Timing software detected a parity error
address equals [dec] data equals [dec]
Explanation Timing software detected a parity error from interrupt controller
Recommended Action If a redundant RSP card has been configured: 1 - force a failover with the
following command in admin mode: 'redundancy switchover'. 2 - reload the RSP card that failed
with the 'reload location' command in admin mode. If no redundant RSP is configured, you will
need to reboot the router by issuing the above reload command. If the message recurs, copy the error
message exactly as it appears on the console or in the system log, call your Cisco technical support
representative and provide the representative with the gathered information.
CLKCTRL Messages
Error Message
%PLATFORM-CLKCTRL-3-ERR_INIT
Initialization Error: [chars] Reason: [chars].
Exiting.
Explanation ClkCtrl Driver encountered a fatal error and is not able to recover. The supplied text
string will explain the reason. Call support with this text.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CLKCTRL-3-ERR_MEM_ALLOC
Error Allocating [dec] bytes of memory
Explanation ClkCtrl encountered a fatal memory allocation error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CLKCTRL-3-INVALID_64K_INPUT
Invalid signal [chars] for Rx mode [chars]
on sync [dec] clock-interface
Explanation The 64k composite clock signal has been invalidated possibly due to loss-of-signal
condition or AMI violations.
Recommended Action 1) Ensure cable connection between the configured interface port and external
equipment. 2) Ensure valid 64kHz + 8kHz Japanese timing signal(defined in G.703 Appendix II.1)
is applied at input port.
Error Message
%PLATFORM-CLKCTRL-3-RX_ALARM_AIS
Alarm indication signal condition [chars] for
Rx mode [chars] on sync [dec] clock-interface
Explanation The BITS receiver has detected AIS defect for incoming signal. AIS is usually an
unframed all-ones signal. For T1 mode AIS is declared when the BITS receiver detects four or fewer
zeroes in a 3ms period. For E1 mode AIS is declared when the BITS receiver detects fewer than three
zeroes in two E1 frames.
Recommended Action 1) Ensure framing format on port matches framing format on the line. 2) Trace
and check the source of AIS signal. Possibly an incorrect internal configuration in the service
provider equipment, or a failure in their upstream connections.
Error Message
%PLATFORM-CLKCTRL-3-RX_ALARM_FRAME_ERR
Frame error rate exceeded condition
[chars] for Rx mode [chars] on sync [dec] clock-interface
Explanation For UTI mode alarm is raised if frame error rate exceeds 2%.
Recommended Action 1) Ensure valid BITS/UTI signal is applied at input port.
Error Message
%PLATFORM-CLKCTRL-3-RX_ALARM_LOF
Loss of frame condition [chars] for Rx mode
[chars] on sync [dec] clock-interface
Explanation The BITS receiver has detected OOF defect for incoming signal. For T1 mode OOF is
declared when out of every four frame bits two or more frame bits are received in error. For E1 mode
OOF is declared when three consecutive incorrect FAS is received. Also for E1 mode(CRC-4
framing) OOF can be declared when 915 or more CRC blocks out of 1000 are received in error.
Additionally for E1 mode(CAS signalling) OOF can be declared when two consecutive multiframe
alignment words are received in error or, for a period of one multiframe, all bits in timeslot 16 are
zero.
Recommended Action 1) Ensure framing format on port matches framing format on the line. 2)
Configure to other framing format to check if error clears.
Error Message
%PLATFORM-CLKCTRL-3-RX_ALARM_LOS
Loss of signal condition [chars] for Rx mode
[chars] on sync [dec] clock-interface
Explanation For T1 mode LOS is declared (as detected by BITS receiver) when no pulses are
detected in a window of 192 consecutive pulse intervals. In E1 and 2048kHz modes LOS is declared
when no pulses are detected in a window of 255 consecutive pulse intervals. For UTI mode, LOS is
detected by hardware as per J.211 specifications.
Recommended Action 1) Ensure cable connection between the configured interface port and external
equipment. 2) Check the cable integrity and cable connectors. The receive pair should be on pins 1,2
on the RJ-45 jack.
Error Message
%PLATFORM-CLKCTRL-3-RX_ALARM_RAI
Remote alarm indication condition [chars] for
Rx mode [chars] on sync [dec] clock-interface
Explanation The BITS receiver has detected RAI defect for incoming signal. Receiving remote alarm
indication(RAI) means the far-end equipment over the T1/E1 line has a problem with the signal it
is receiving from the upstream equipment.
Recommended Action Verify input BITS clock signal is set up correctly.
Error Message
%PLATFORM-CLKCTRL-3-TX_ALARM_OC
Transmit open circuit condition [chars] for Tx
mode [chars] on sync [dec] clock-interface
Explanation BITS transmitter has detected an open circuit condition.
Recommended Action Ensure cable connection between the configured interface port and external
equipment.
Error Message
%PLATFORM-CLKCTRL-3-TX_ALARM_SC
Transmit short circuit condition [chars] for Tx
mode [chars] on sync [dec] clock-interface
Explanation Condition raised by BITS transmitter when internal short-circuit resistance is approx 25
ohms or less.
Recommended Action None.
Error Message
%PLATFORM-CLKCTRL-3-TX_ALARM_TAF
Incorrect frame alignment condition [chars] for
Tx mode [chars] on sync [dec] clock-interface.
Explanation Condition raised possibly due to incorrect internal BITS transmitter configuration.
Recommended Action Re-configure and verify if condition is cleared. If the problem persists, Copy
the error message exactly as it appears on the console or in the system log, call your Cisco technical
support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-CLKCTRL-3-TX_ALARM_TMF
Incorrect multi-frame alignment condition
[chars] for Tx mode [chars] on sync [dec] clock-interface.
Explanation Condition raised possibly due to incorrect internal BITS transmitter configuration.
Recommended Action Re-configure and verify if condition is cleared. If the problem persists, Copy
the error message exactly as it appears on the console or in the system log, call your Cisco technical
support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-CLKCTRL-3-TX_ALARM_TPDV
Transmit pulse density violation condition
[chars] for Tx mode [chars] on sync [dec] clock-interface
Explanation In T1 mode TPDV alarm is raised when the transmit data stream does not meet ANSI
T1.403 requirements for transmit pulse density.
Recommended Action Re-configure and verify if condition is cleared. If the problem persists, Copy
the error message exactly as it appears on the console or in the system log, call your Cisco technical
support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-CLKCTRL-5-ERR_CONT
Continuing execution: [chars]: Caused by [chars]
Explanation This message indicates an error occurred beyond which execution of the ClkCtrl_driver
may continue, attempting to effect recovery or work-around internally, minimizing loss of
information/functionality.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-CLKCTRL-5-PLL_T0_STATE_FREERUN
The clock-control T0 PLL (reference
clock for all interfaces) is [chars] FREERUN mode.
Explanation No external reference frequency is available for synchronization, so the T0 PLL output
is free-running.
Recommended Action None. This is just a status indication.
Error Message
%PLATFORM-CLKCTRL-5-PLL_T0_STATE_HOLDOVER
The clock-control T0 PLL (reference
clock for all interfaces) is [chars] HOLDOVER mode.
Explanation No external reference frequency is available for synchronization, so the T0 PLL output
is in holdover, maintaining the most-recent frequency to which it was locked.
Recommended Action None. This is just a status indication.
Error Message
%PLATFORM-CLKCTRL-5-PLL_T4_STATE_FREERUN
The clock-control T4 PLL (reference
clock for Sync 0 and Sync 1 ports) is [chars] FREERUN mode.
Explanation No external reference frequency is available for synchronization, so the T4 PLL output
is free-running.
Recommended Action None. This is just a status indication.
Error Message
%PLATFORM-CLKCTRL-7-ERR_EVM_CREATE
Event Manager create failed for [chars].
Reason: [chars]
Explanation ClkCtrl Event Manager create error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CLKCTRL-7-ERR_EVM_NOTIFY
Event Manager notify failed for [chars].
Reason: [chars]
Explanation ClkCtrl Event Manager notify error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CLKCTRL-7-ERR_EXIT
Exit on error: [chars]: Caused by [chars]
Explanation An error occurred in ClkCtrl Driver which requires exiting (and, hence, restarting) the
process.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-CLKCTRL-7-ERR_LWM_EVENT_BLOCK
LWM Event Manager event block failed.
Reason: [chars]
Explanation ClkCtrl Event Manager event block error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CLKCTRL-7-ERR_LWM_REPLY
An error occurred during LWM message reply.
Reason: [chars]
Explanation ClkCtrl LWM reply error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
COMMON Messages
Error Message
%PLATFORM-COMMON-0-LC_HEADLESS_ACT_RSP_HB_REQ_FAILURE
Headless RSP Detected: No
HB requests from the active RSP.
Explanation This LC has timed out waiting for Heartbeat requests from the active RSP.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-COMMON-0-RSP_HEADLESS_ACT_RSP_HB_REQ_FAILURE
Headless RSP Detected: No
HB requests from the active RSP.
Explanation This RSP has timed out waiting for Heartbeat requests from the active RSP.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
CONCERTO Messages
Error Message
%PLATFORM-CONCERTO-3-ERR_INIT
Initialization Error: [chars] Reason: [chars].
Exiting.
Explanation CONCERTO Driver encountered a fatal error and is not able to recover. The supplied
text string will explain the reason. Call support with this text.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CONCERTO-3-ERR_MEM_ALLOC
Error Allocating [dec] bytes of memory
Explanation CONCERTO encountered a fatal memory allocation error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CONCERTO-5-ERR_CONT
Continuing execution: [chars]: Caused by [chars]
Explanation This message indicates an error occurred beyond which execution of the
concerto_driver may continue, attempting to effect recovery or work-around internally, minimizing
loss of information/functionality.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-CONCERTO-7-ERR_EVM_CREATE
Event Manager create failed for [chars].
Reason: [chars]
Explanation CONCERTO Event Manager create error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CONCERTO-7-ERR_EVM_NOTIFY
Event Manager notify failed for [chars].
Reason: [chars]
Explanation CONCERTO Event Manager notify error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CONCERTO-7-ERR_EXIT
Exit on error: [chars]: Caused by [chars]
Explanation An error occurred in CONCERTO Driver which requires exiting (and, hence, restarting)
the process.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-CONCERTO-7-ERR_LWM_EVENT_BLOCK
LWM Event Manager event block failed.
Reason: [chars]
Explanation CONCERTO Event Manager event block error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CONCERTO-7-ERR_LWM_REPLY
An error occurred during LWM message reply.
Reason: [chars]
Explanation concerto LWM reply error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
CPUCTRL_PCI Messages
Error Message
%PLATFORM-CPUCTRL_PCI-3-FAILED_S
cpuctrl PCI: [chars]
Explanation CPUCTRL PCI, this function has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL_PCI-3-FAILED_SD
cpuctrl PCI: [chars] [dec]
Explanation CPUCTRL PCI, this function has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL_PCI-6-LOG_S
cpuctrl PCI: [chars]
Explanation CPUCTRL PCI, event logging.
Recommended Action No action is required.
Error Message
%PLATFORM-CPUCTRL_PCI-6-LOG_SD
cpuctrl PCI: [chars] [dec]
Explanation CPUCTRL PCI, event logging.
Recommended Action No action is required.
Error Message
%PLATFORM-CPUCTRL_PCI-6-LOG_SS
cpuctrl PCI: [chars] [chars]
Explanation CPUCTRL PCI, event logging.
Recommended Action No action is required.
Error Message
%PLATFORM-CPUCTRL_PCI-6-LOG_SXX_1
cpuctrl PCI: [chars] [hex] [hex]
Explanation CPUCTRL PCI, event logging.
Recommended Action No action is required.
Error Message
%PLATFORM-CPUCTRL_PCI-6-LOG_SXX_8
cpuctrl PCI: [chars] [hex] [hex]
Explanation CPUCTRL PCI, event logging.
Recommended Action No action is required.
CPUCTRL_SIP700_DLL Messages
Error Message
%PLATFORM-CPUCTRL_SIP700_DLL-0-INIT_ERROR
CPU Control, DLL initialization error,
[chars]%s
Explanation The CPU Control, Dynamic Link Library (DLL) failed to initialize. The effect is that
the line card may not function or may not function appropriately. The CPU Control DLL provides
low level services to other components on the SIP 700 Line Card (LC). These include, among other
things, interrupt services and watch dog time out services. If CPU Control services are not available
then those mandatory processes that use these services will exit, respawn and retry the initialization.
If these services remain unavailable then the LC will not properly boot and will reset itself. This
error is generally indicative of a larger LC-wide problem. %s - description of the specific failure
encountered %s - error detail, if appropriate
Recommended Action This error is unlikely to occur by itself nor is it likely to be the root cause of
the problem. Please copy the contents of the system log or as much of the contents of the system log
as is possible from around the time that the problem occured, gather output from the 'show
tech-support' command, call your Cisco technical support representative and provide the gathered
information to the representative.
Error Message
%PLATFORM-CPUCTRL_SIP700_DLL-3-CLEANUP_ERROR
CPU Control, DLL cleanup error,
[chars]%s
Explanation The CPU Control, Dynamic Link Library (DLL) failed to cleanup. The effect is
relatively minimal and should not be of concern in and of itself. Some minor resource may or may
not have been properly returned to a system resource pool. %s - description of the specific failure
encountered %s - error detail, if appropriate
Recommended Action Should this error occur repeatedly within the context of other system errors
then copy the contents of the system log or as much of the contents of the system log as is possible
from around the time that the problem occured, gather output from the 'show tech-support'
command, call your Cisco technical support representative and provide this information to the
representative.
Error Message
%PLATFORM-CPUCTRL_SIP700_DLL-3-TRACE_ERROR
CPU Control, DLL trace error,
[chars]%s
Explanation The CPU Control, Dynamic Link Library (DLL) failed to initialize the LTrace facility.
The effect is that the CPU Control debug trace facility is not functional. This means that trace
information used by Cisco support to help isolate CPU Control device issues may not be available.
This does not impact normal CPU Control device operations. Note that it is unlikely that this failure
would occur by itself. This failure is generally indicative of a larger LC-wide problem. %s -
description of the specific failure encountered %s - error detail, if appropriate
Recommended Action No action is required.
CPUCTRL_SIP700 Messages
Error Message
%PLATFORM-CPUCTRL_SIP700-0-EVT_INIT_ERROR
CPU Control driver, event manager
setup error, [chars]%s
Explanation The CPU Control driver failed to initialize the event manager. The effect is that the line
card may not function or may not function appropriately. The CPU Control driver provides low level
services on the SIP 700 Line Card (LC). These include, among other things, access timeout interrupt
services and bus parity error interrupt services. The CPU Control driver relies on an event manager
to communicate with other components on the SIP 700 LC. If event manager services are not
available then the driver process is exited, respawned and the initialization retried. The CPU Control
driver is a mandatory process. If the initialization continues to fail after several retries the LC will
not properly boot and will reset itself. This error is generally indicative of a larger LC-wide problem.
%s - description of the specific failure encountered %s - error detail, if appropriate
Recommended Action This error is unlikely to occur by itself nor is it likely to be the root cause of
the problem. Please copy the contents of the system log or as much of the contents of the system log
as is possible from around the time that the problem occured, gather output from the 'show
tech-support' command, call your Cisco technical support representative and provide the gathered
information to the representative.
Error Message
%PLATFORM-CPUCTRL_SIP700-0-INIT_ERROR
CPU Control driver, main setup error,
[chars]%s
Explanation The CPU Control driver failed to initialize. The effect is that the line card may not
function or may not function appropriately. The CPU Control driver provides low level services on
the SIP 700 Line Card (LC). These include, among other things, access timeout interrupt services
and bus parity error interrupt services. If these services are not available then the driver process is
exited, respawned and the initialization retried. The CPU Control driver is a mandatory process. If
the initialization continues to fail after several retries the LC will not properly boot and will reset
itself. This error is generally indicative of a larger LC-wide problem. %s - description of the specific
failure encountered %s - error detail, if appropriate
Recommended Action This error is unlikely to occur by itself nor is it likely to be the root cause of
the problem. Please copy the contents of the system log or as much of the contents of the system log
as is possible from around the time that the problem occured, gather output from the 'show
tech-support' command, call your Cisco technical support representative and provide the gathered
information to the representative.
Error Message
%PLATFORM-CPUCTRL_SIP700-0-INTR_INIT_ERROR
CPU Control driver, interrupt setup
error, [chars]%s
Explanation The CPU Control driver failed to initialize interrupt processing. The effect is that the
line card may not function or may not function appropriately. The CPU Control driver provides low
level services on the SIP 700 Line Card (LC). These include, among other things, access timeout
interrupt services and bus parity error interrupt services. If these services are not available then the
driver process is exited, respawned and the initialization retried. The CPU Control driver is a
mandatory process. If the initialization continues to fail after several retries the LC will not properly
boot and will reset itself. This error is generally indicative of a larger LC-wide problem. %s -
description of the specific failure encountered %s - error detail, if appropriate
Recommended Action This error is unlikely to occur by itself nor is it likely to be the root cause of
the problem. Please copy the contents of the system log or as much of the contents of the system log
as is possible from around the time that the problem occured, gather output from the 'show
tech-support' command, call your Cisco technical support representative and provide the gathered
information to the representative.
Error Message
%PLATFORM-CPUCTRL_SIP700-3-ASICPP_INIT_ERROR
CPU Control driver, ASIC Peek/Poke
setup error, continuing
Explanation The CPU Control driver failed to initialize the ASIC Peek/Poke facility. The effect is
that the CPU Control driver debug Peek/Poke facility is not functional. This means that CPU Control
Peek/Poke commands used exclusively by Cisco support may not be available. This does not impact
normal CPU Control device operations. Note that it is unlikely that this failure would occur by itself.
This failure is generally indicative of a larger LC-wide problem.
Recommended Action No action is required.
Error Message
%PLATFORM-CPUCTRL_SIP700-3-EDM_INIT_ERROR
CPU Control driver, External Data
Manager setup error, [chars]%s
Explanation The CPU Control driver failed to initialize External Data Manager (EDM) processing.
The effect is that the CPU Control driver show commands are not functional. This means that display
information used by customers and Cisco support to monitor the CPU Control device may not be
available. This does not impact normal CPU Control device operations. In particular, this failure
would impact the 'show controllers CPUCtrl a9k-sip-700' commands. %s - description of the
specific failure encountered %s - error detail, if appropriate
Recommended Action No action is required. If CPU Control display output is required then the
cpu_ctrl process can be restarted on the LC in question. This process restart may or may not result
in successful EDM initialization depending upon the underlying problem. Note that it is unlikely
that this failure would occur by itself. This failure is generally indicative of a larger LC-wide
problem.
Error Message
%PLATFORM-CPUCTRL_SIP700-3-TRACE_INIT_ERROR
CPU Control driver, trace setup
error, continuing
Explanation The CPU Control driver failed to initialize the LTrace facility. The effect is that the CPU
Control driver debug trace facility is not functional. This means that trace information used by Cisco
support to help isolate CPU Control device issues may not be available. This does not impact normal
CPU Control device operations. Note that it is unlikely that this failure would occur by itself. This
failure is generally indicative of a larger LC-wide problem.
Recommended Action No action is required.
CPUCTRL Messages
Error Message
%PLATFORM-CPUCTRL-3-ASIC_NOT_FOUND
Cpuctrl could not find [chars]
Explanation While booting up, CPUCTRL could not find the required ASICs.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-3-ASIC_RESET_FAILURE
Cpuctrl could not reset board ASICs.
[chars] Error.
Explanation While trying to bring up ASIC links, Cpuctrl manager could not reset MSC and PLIM
board ASICs port.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-3-CDMA_RAM_CORRECTABLE_ERROR
Cpuctrl HW detected SBE in
[chars] RAM. Key: [hex]
[chars]
Explanation Indicates a correctable single-bit error occurred on this internal SRAM. The error is
corrected transparently. The location will be written automatically before being read again.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-3-CDMA_RAM_PARITY_ERROR
Cpuctrl HW detected parity in [chars]
RAM. Key: [hex]
[chars]
Explanation Indicates an uncorrectable parity error occurred on this internal SRAM.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-3-CDMA_RAM_UNCORRECTABLE_ERROR
Cpuctrl HW detected MBE in
[chars] RAM. Key: [hex]
[chars]
Explanation Indicates an uncorrectable multi-bit error occurred on this internal SRAM.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-3-DETECTED_TX_PDMA_STALL
TX PDMA Ring Stalled, port equals
[dec] ([chars]), queue equals [dec] ([chars]), cur_ind equals [dec], tx_ind equals
[dec].
Explanation CPUCTRL TX PDMA ring remained full over non-transient period. Packets which
could not be sent were discarded. The downstream ASIC may be stalled. Asic error logged with
queue details.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-3-ERR_INIT
[chars], Reason: [chars]. Exiting.
Explanation Cpuctrl manager encountered a fatal error and is not able to recover from the error. A
reason text will be supplied; please provide this text when calling Cisco support.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-3-FAULT_REPORT_FAILURE
Cannot report fault ([chars]) to PM
fault manager
Explanation Cpuctrl attempted to report a fault and was unable to log the message with the fault
manager. The message text is supplied.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-3-HW_DETECTED_ERROR_ISN
[chars]
Explanation The cpuctrl driver HW error interrupt handler was invoked and found valid PCI ISN
register from a Cpuctrl Internal Access failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-3-HW_DETECTED_ERROR_LINK
[chars]
Explanation The cpuctrl driver HW error interrupt handler was invoked and found a port with valid
link error registers.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-3-HW_DETECTED_ERROR_PCI_PM
[chars]
Explanation The cpuctrl driver HW error interrupt handler was invoked and found valid PCI PM
error registers.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-3-HW_DETECTED_ERROR_PCI_SN
[chars]
Explanation The cpuctrl driver HW error interrupt handler was invoked and found valid PCI SN error
registers.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-3-HW_DETECTED_ERROR_PCIX
[chars]
Explanation The cpuctrl driver HW error interrupt handler was invoked and found valid PCIX error
registers.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-3-HW_DETECTED_ERROR_PORT
[chars]
Explanation The cpuctrl driver HW error interrupt handler was invoked and found a port with valid
isn error registers.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-3-HW_GASPP_READ_BUS_ERROR
Bus error when attempting User
requested GASPP Read, Address equals [hex]
Explanation The user may have entered an invalid address, or else there is a HW problem.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-CPUCTRL-3-HW_GASPP_WRITE_ERROR
Cpuctrl HW detected error on GASPP
write, Address equals [hex]
Explanation The user may have entered an invalid address that is not writable.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-CPUCTRL-3-PCI_RAM_CORRECTABLE_ERROR_MASK
Cpuctrl HW detected SBE in
[chars] RAM. Key: [hex]
[chars]
Explanation Indicates a correctable single-bit error occurred on this internal SRAM. This memory is
considered 'persistent' and requires special handling as described in the 'Data_corrected' row of
Table 1.2.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-3-PCI_RAM_CORRECTABLE_ERROR_OTHER
Cpuctrl HW detected SBE in
[chars] RAM. Key: [hex]
[chars]
Explanation Indicates a correctable single-bit error occurred on this internal SRAM. The error is
corrected transparently. The location will be written automatically before being read again.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-3-PCI_RAM_UNCORRECTABLE_ERROR
Cpuctrl HW detected MBE in
[chars] RAM. Key: [hex]
[chars]
Explanation Indicates an uncorrectable multi-bit error occurred on this internal SRAM.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-3-PDMA_RAM_CORRECTABLE_ERROR
Cpuctrl HW detected SBE in
[chars] RAM. Key: [hex]
[chars]
Explanation Indicates a correctable single-bit error occurred on this internal SRAM. The error is
corrected transparently. The location will be written automatically before being read again.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-3-PDMA_RAM_PARITY_ERROR
Cpuctrl HW detected parity in [chars]
RAM. Key: [hex]
[chars]
Explanation Indicates an uncorrectable parity error occurred on this internal SRAM.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-3-PDMA_RAM_UNCORRECTABLE_ERROR
Cpuctrl HW detected MBE in
[chars] RAM. Key: [hex]
[chars]
Explanation Indicates an uncorrectable multi-bit error occurred on this internal SRAM.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-3-PERSISTENT_CRC_LINK_FAILURE
Cpuctrl port [dec] link is
unframeable with persistent CRC errors.
Explanation Cpuctrl manager could not bring up the ASIC link on the specified port. This indicates
a hardware failure on the MSC or PLIM board.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-7-ERR_BAG_REG
Bag register failed for rules. Reason: [chars]
Explanation EDM Bags are used to share information between components using sysdb. This Error
indicates that bag registration failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-7-ERR_DLL_INIT
Dll Initialization for [chars] failed. Reason:
[chars]
Explanation Cpuctrl driver tried to register for a dll but it encountered an error. The driver might lose
some of its functionality.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-7-ERR_EVM_CREATE
Event Manager create failed for [chars].
Reason: [chars]
Explanation Cpuctrl Event Manager create error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-7-ERR_EVM_NOTIFY
Event Manager notify failed for [chars].
Reason: [chars]
Explanation Cpuctrl Event Manager notify error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-7-ERR_LWM_EVENT_BLOCK
LWM Event Manager event block failed.
Reason: [chars]
Explanation Cpuctrl Event Manager event block error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRL-7-ERR_SYSDB_EDM_REG
Sysdb Register EDM failed. Reason: [chars]
Explanation Cpuctrl Sysdb Register EDM error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
CPUCTRLLIB Messages
Error Message
%PLATFORM-CPUCTRLLIB-3-DETECTED_CDMA_PORT0
CDMA to port 0 channel equals [dec],
queue equals [dec] ([chars]). ASIC address [[hex],[hex]]
Explanation The cpuctrl driver detected an attempt to DMA to port 0. The request was discarded and
not performed.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRLLIB-3-DETECTED_EGRESSQ_QUEUE0_PDMA
TX PDMA to EgressQ queue 0,
port equals [dec], queue equals [dec] ([chars]). Buffer Header: [hex]. Initial
packet data(hex): [chars]
Explanation The cpuctrl driver detected an attempt to DMA a packet to egressq queue 0. The packet
was discarded and not sent.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRLLIB-3-DETECTED_ERROR_PDMA
[chars], [dec], port equals [dec]
([chars]), queue equals [dec] ([chars])
Explanation The cpuctrl driver detected an error during packet DMA.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRLLIB-3-HW_DETECTED_ERROR_CDMA
HW set the error bit in a CDMA
descriptor
CDMA engine equals [dec], queue equals [dec] ([chars]), index equals [dec]
error reg_lo equals [hex], error_reg_hi equals [hex]
Explanation CDMA ended in error.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRLLIB-3-HW_DETECTED_ERROR_RX_PDMA
HW set the error bit in a RX
PDMA descriptor
port equals [dec] ([chars]), queue equals [dec] ([chars]), index equals [dec]
Explanation The cpuctrl driver detected a buffer marked with an error, possibly a CRC check. The
buffer is discarded.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRLLIB-3-INT_WARNING
Excess Spurious interrupt on device [chars]
Explanation The cpuctrllib ASIC Interrupt wrapper has detected that an ASIC driver has not cleared
its interrupts at the source for 1000 consecutive times. This is possibly an error in the Driver ISR,
that does not process and clear all possible interrupts, or malfunctioning HW. The Interrupt is
disabled to prevent the ISR from hogging the CPU.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRLLIB-3-PCI_CONFIGURATION_ERROR
Incorrect PCI configuration:
[chars]: [dec]
Explanation Incorrect PCI configuration or a problem with the hardware prevents CPUCTRL from
accessing the forwarding ASICs.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRLLIB-3-UNRECOVERED_PIO_ERROR
Restarting cpuctrl client [dec]
([chars]) on port [dec] for devid [dec] ([chars]) on unrecovered PIO error
notification
Explanation A PIO error was detected and the responsible client was notified but did not mark the
error as recovered. Restarting the client.
Recommended Action No action is required.
Error Message
%PLATFORM-CPUCTRLLIB-4-PORT_INIT_FAILURE
Port [dec] ([chars]) could not clear
Link errors during init
link_error_reg equals [hex], crc_reg equals [hex]
Explanation Port will not operate reliably
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRLLIB-4-PORT_NOT_PRESENT
Attempt to access Port [dec] which was
not discovered
Device ID_reg equals [hex], devid equals [hex]
Explanation Port will not operate reliably
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRLLIB-4-PORT_REFRAME_SYNC_FAILURE
Port [dec] ([chars]) would not
sync on reframe attempt
Explanation Port will not operate reliably
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRLLIB-4-PORT_REINIT_FAILURE
Port [dec] ([chars]) Device chipid
mismatch during reframe
id_reg read after reframe equals [hex], id_reg during HW discovery equals [hex]
Explanation Port will not operate reliably
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CPUCTRLLIB-6-NO_BUF_TO_REPLACE
RX PDMA Ring out of buf, Port [dec]
([chars]), Q [dec] ([chars]), cur_ind equals [dec], tx_ind equals [dec], retry
[dec]
Explanation CPUCTRL RX PDMA ring could not replace the buffers. possible low buffer condition.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
CROSSBAR Messages
Error Message
%PLATFORM-CROSSBAR-1-IN_MEM_ERROR_LNK0
Crossbar driver input memory error on
[chars] link 0
Explanation Crossbar driver detected a input memory error on link 0
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CROSSBAR-1-IN_MEM_ERROR_LNK1
Crossbar driver input memory error on
[chars] link 1
Explanation Crossbar driver detected a input memory error on link 1
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CROSSBAR-1-OUT_MEM_ERROR_LNK0
Crossbar driver output memory error on
[chars] link 0
Explanation Crossbar driver detected an output memory error on link 0
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CROSSBAR-1-OUT_MEM_ERROR_LNK1
Crossbar driver output memory error on
[chars] link 1
Explanation Crossbar driver detected an output memory error on link 1
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CROSSBAR-1-SERDES_ERROR_LNK0
Crossbar driver serdes error on [chars]
link 0
Explanation Crossbar driver detected a serdes error on link 0.
Recommended Action This error is a momentary error. If this error persists for a period of 60 seconds
after all the cards are in IOS-XR RUN state using the 'show platform' command, please attempt to
correct the error by reloading the card by issuing the command: 'hw-module loc reload'. If the
message recurs, copy the error message exactly as it appears on the console or in the system log, call
your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CROSSBAR-1-SERDES_ERROR_LNK1
Crossbar driver serdes error on [chars]
link 1
Explanation Crossbar driver detected a serdes error on link 1.
Recommended Action This error is a momentary error. If this error persists for a period of 60 seconds
after all the cards are in IOS-XR RUN state using the 'show platform' command, please attempt to
correct the error by reloading the card by issuing the command: 'hw-module loc reload'. If the
message recurs, copy the error message exactly as it appears on the console or in the system log, call
your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CROSSBAR-1-XBAR_TIMEOUT_ERROR_LNK0
Crossbar driver detects crossbar
timeout error on [chars] link 0
Explanation Crossbar driver detected an crossbar timeout error on link 0
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CROSSBAR-1-XBAR_TIMEOUT_ERROR_LNK1
Crossbar driver detects crossbar
timeout error on [chars] link 1
Explanation Crossbar driver detected an crossbar timeout error on link 1
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
CSAR Messages
Error Message
%PLATFORM-CSAR-3-ERROR
ERROR [chars]
Explanation A generic error has occured. Normal operation is not affected.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CSAR-3-SLOT_SHUTDOWN
Fabric disconnected from slot [dec], card shut
down
Explanation There are unrecoverable errors while transmitting to the reported slot. The slot has been
disconnected from the switching fabric and the card in the slot is marked for shut down.
Recommended Action Try moving the card in the reported slot to another slot. If this error follows the
card, the card is bad. If the card works in another slot, there could be a hardware problem with the
switch fabric cards (CSC and SFC.) Contact your technical support representative in all cases.
Error Message
%PLATFORM-CSAR-3-UCAST_STUCK
Unicast fabric transmissions to slot [dec] are stuck
Explanation This error indicates a (possibly temporary) problem in the switch fabric path between
the route processor card reporting error and the card in the reported slot. Usual cause is a bad card
in the reported slot. The particular card may be shut down when this error is reported.
Recommended Action Wait several minutes for corrective action to occur. Ignore repeats of this error
while corrective action is taking place. Look for error reports about unicast fabric transmissions to
other slots. If transmissions to a single slot are stuck it indicates a hardware problem in that slot.
Either the card in that slot is bad or the fabric interface to the slot is bad. Try moving the card in the
reported slot to another slot. If this error follows the card, the card is bad. If the card works in another
slot, there could be a hardware problem with the switch fabric cards (CSC and SFC.) If there are
reports for several slots, it is more likely that the switch fabric cards have a fault. Contact your
technical support representative in all cases.
Error Message
%PLATFORM-CSAR-4-DEBUG_FAIL
Debug registration failed.
Explanation An internal registration call returned an error. Debug commands for the CSAR device
may not be effective. Normal operation is not affected.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-CSAR-4-MCAST_STUCK
Multicast fabric transmissions are stuck
Explanation This error indicates a (possibly temporary) problem in the interface between the route
processor card reporting error and the switch fabric.
Recommended Action Wait several minutes for corrective action to occur. Ignore repeats of this error
while corrective action is taking place. Look for error reports about unicast fabric transmissions and
take action as recommended for unicast errors. If this message repeats and there is no unicast error
reported, then copy the error message exactly as it appears on the console and report it to your
technical support representative.
Error Message
%PLATFORM-CSAR-4-UNKNOWN_INTF
Unknown Fabric Interface with slot [dec] and port
[dec]
Explanation An internal call for fabric initialization received unexpected slot/port information.
Normal operation is not affected.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
DIAGS Messages
Error Message
%PLATFORM-DIAGS-3-EXCESSIVE_ECC_SBE_ERROR
Excessive ECC Single-bit errors
Explanation The number of single-bit ECC errors has crossed the error threshold.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-DIAGS-3-FAB_MCAST_SC0_FAILED
Fabric multicast loopback (SC0) failure
count crossed threshold.
Explanation A problem is detected by loopback test to the first Crossbar chip (chip#0) on this RSP.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-DIAGS-3-FAB_MCAST_SC1_FAILED
Fabric multicast loopback (SC1) failure
count crossed threshold.
Explanation A problem is detected by loopback test to the second Crossbar chip (chip#1) on this
RSP.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-DIAGS-3-FAB_UNICAST_FAILED
Fabric unicast loopback failure count
crossed threshold.
Explanation A problem is detected by loopback test to the Crossbar chips on this RSP.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-DIAGS-3-FPD_IMG_CORRUPTED
FPD image integrity check failed,
Explanation An FPD image in non-volatile memory is corrupted or missing. Each FPD has 2 images
stored in non-volatile memory, one is field upgradable version; the 'B' version. The other is the
backup version; the 'A' version. If a B version FPD image has gone bad, it can be recovered by
following the recommended_action. If the A version has gone bad, the board must be replaced.
Recommended Action Use the following command to find out which FPD image is bad/missing:
'show log | inc PFM | inc FPD'; If it is the B version (the upgradable version), then reprogram the
image using the upgrade command: 'admin' 'upgrade hw fpd fpga-selection force location
node-failed' If any A version is bad, Copy the error message exactly as it appears on the console or
in the system log, call your Cisco technical support representative and provide the representative
with the gathered information.
Error Message
%PLATFORM-DIAGS-3-INVALID_DEVICE_ID
Device identity readback value is incorrect
Explanation Device identity readback value is incorrect
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-DIAGS-3-LC_EOBC_FAILED_BOTH_RSP
LC lost EOBC heartbeat to both RSPs.
Explanation This line card has lost EOBC heartbeat to both RSPs
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-DIAGS-3-LC_EOBC_FAILED_RSP0
EOBC Heartbeat failure count for RSP0
([chars]) crossed threshold.
Explanation This line card has lost EOBC heartbeat to RSP0.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-DIAGS-3-LC_EOBC_FAILED_RSP1
EOBC Heartbeat failure count for RSP1
([chars]) crossed threshold.
Explanation This line card has lost EOBC heartbeat to RSP1.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-DIAGS-3-LC_EOBC_FAILED_STBY_RSP
LC lost EOBC heartbeat to the Standby
RSP.
Explanation This line card has lost EOBC heartbeat to the standby RSP.
Recommended Action If this happens during system booting and switchover or when the standby RSP
is not in 'IOS XR RUN' state, this message can be safely ignored. Otherwise, If the message recurs,
copy the error message exactly as it appears on the console or in the system log, call your Cisco
technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-DIAGS-3-LC_EOBC_NO_RSP_UP
No RSP is up, LC EOBC heartbeat skipped.
[chars]
Explanation This line card found there is no RSP present in the system.
Recommended Action This condition should not last long, the line card should reset. No action is
required.
Error Message
%PLATFORM-DIAGS-3-LC_EOBC_SEND_FAILED
Failed to send a heartbeat to RSP [chars]
Explanation This line card has failed to transmit a heartbeat to a RSP over EOBC.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-DIAGS-3-LC_NP_LOOPBACK_FAILED
NP loopback failure count crossed
threshold, [chars]
Explanation This line card has detected a problem with the packet punt and injection path between
this line card CPU and some network processor(s), and the consecutive failure count has reached or
crossed the failure threshold.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-DIAGS-3-PUNT_FABRIC_DATA_PATH_FAILED
System punt, fabric and data path
failure count crossed threshold, [chars]
Explanation A problem is detected on the system punt, fabric or data path between this RSP CPU to
one or more of the network processor(s) on some line card(s).
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-DIAGS-3-SCRATCH_TEST_ERROR
Device scratch register test has failed
Explanation The CPU at the failed location has failed to access the named device scratch register.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-DIAGS-3-SRSP_ACTIVE_EOBC_FAILED
Heartbeat failed over active EOBC,
[chars]
Explanation Standby RSP has detected an error with the active eobc link between this standby RSP
and one or more line card)(s)
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-DIAGS-3-SRSP_ACTIVE_EOBC_MCAST_FAILED
Failed to broadcast heartbeat
over active EOBC.
Explanation Standby RSP failed to transmit heartbeat to all nodes via active EOBC links.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-DIAGS-3-SRSP_STANDBY_EOBC_FAILED
Heartbeat failed over Standby EOBC,
[chars]
Explanation Standby RSP has detected an error with the standby eobc link between this standby RSP
and one or more line card)(s)
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-DIAGS-3-SRSP_STANDBY_EOBC_MCAST_FAILED
Failed to broadcast heartbeat
over standby EOBC.
Explanation Standby RSP failed to transmit heartbeat to all nodes via standby EOBC links.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
DISCOVERY Messages
Error Message
%PLATFORM-DISCOVERY-0-ERR
ASIC-ERR: [chars]
Explanation System Controller asic detected a critical error that will bring the node down. A reason
text will be supplied.
Recommended Action The board will reset and reboot after encountering this error. Check if the board
comes up fine after the reboot. If the board does not reboot, try to reload the board manually using
CLI. If the message recurs, copy the error message exactly as it appears on the console or in the
system log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%PLATFORM-DISCOVERY-3-ERR_KD_MMAP
Failed to mmap to Kernel dumper information in
syspage, error: [chars].
Explanation Failed to mmap to Kernel dumper information in syspages.
Recommended Action This is a critical error which will cause process to restart for error recovery.
Collect the syslog or console log. If the message recurs, copy the error message exactly as it appears
on the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-DISCOVERY-3-ERR_SET_REBOOT_CAUSE
Failed to set reboot cause into
syspage, error: [chars].
Explanation The failure on setting reboot cause to syspage before performing Kernel Dump.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-DISCOVERY-3-RAM_ECC_2BIT
ASIC-ERR: RAM error #[dec]: Name equals
[chars] #[dec]: Description equals [chars]
Explanation Two or more bit ECC error (Uncorrectable) found in a RAM Access.
Recommended Action This is a critical error which will cause board-reset. Check if the board comes
up fine after reload. If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-DISCOVERY-4-CPU_LATCH
ASIC-ERR: CPU error #[dec]: Name equals [chars]
#[dec]: Description equals [chars] (info latched and follows)
Explanation Errors observed on the system controller CPU module. A reason text will be supplied.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-DISCOVERY-4-CPU_NOLATCH
ASIC-ERR: CPU error #[dec]: Name equals
[chars] #[dec]: Description equals [chars] (info lost)
Explanation Errors observed on the system controller CPU module for which information may be
lost due to other errors. A reason text will be supplied.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-DISCOVERY-4-DEV_LATCH
ASIC-ERR: DEV error #[dec]: Name equals [chars]
#[dec]: Description equals [chars] (info latched and follows)
Explanation Errors seen on the device bus. A reason text will be supplied.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-DISCOVERY-4-DEV_NOLATCH
ASIC-ERR: DEV error #[dec]: Name equals
[chars] #[dec]: Description equals [chars] (info lost)
Explanation Errors seen on the device bus for which information was lost due to other errors or some
other condition.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-DISCOVERY-4-PCI_LATCH
ASIC-ERR: PCI[dec] error #[dec]: Name equals
[chars] #[dec]: Description equals [chars] (info latched and follows)
Explanation Error was observed on the system PCI bus. Error description is provided.
Recommended Action Check if there are any asic errors or asic drivers restarts observed around this
error. Check if process 'pci_bus_mgr' is up and runnning. Copy the error message exactly as it
appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.
Error Message
%PLATFORM-DISCOVERY-4-PCI_NOLATCH
ASIC-ERR: PCI[dec] error #[dec]: Name equals
[chars] #[dec]: Description equals [chars] (info lost)
Explanation Error was observed on the system PCI bus for which detailed infromation was lost due
to more errors or some other reason.
Recommended Action Check if there are any asic errors or asic drivers restarts observed around this
error. Check if process 'pci_bus_mgr' is up and runnning. Copy the error message exactly as it
appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.
Error Message
%PLATFORM-DISCOVERY-4-RAM_ECC_1BIT_THRESH
ASIC-ERR: RAM error #[dec]: Name
equals [chars] #[dec]: Description equals [chars]
Explanation Threshhold reached for single bit ECC (Corrected) errors.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-DISCOVERY-4-SRAM_PARITY
ASIC-ERR: SRAM error #[dec]: Description
equals [chars]
Explanation Parity Error detected in SRAM.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-DISCOVERY-7-ASMP_ERR_REGS
ASIC-ERR: Addr High [hex] Addr Low [hex] Err
Attribute [hex], Cause [hex], Command [hex]
Explanation Details about the error observed on the PCI bus with Atlantis system controller.
Recommended Action No action is required.
Error Message
%PLATFORM-DISCOVERY-7-ASMP_PCI_DETAILS
ASIC-ERR: PCI[dec] error #[dec]: Command:
[chars], Error Address: [hex] [hex], Error Attribute: [hex]
Explanation Details about the error observed on the PCI bus with Atlantis system controller.
Recommended Action No action is required.
Error Message
%PLATFORM-DISCOVERY-7-CPU_DETAILS
ASIC-ERR: CPU error #[dec]: Error Address:
[hex], Address Parity Bits: [hex], Error Data: [hex] [hex], Data Parity Bits: [hex]
[hex]
Explanation Details about the error seen in CPU module.
Recommended Action No action is required.
Error Message
%PLATFORM-DISCOVERY-7-DEV_DETAILS
ASIC-ERR: DEV error #[dec]: Error Address:
[hex]
Explanation Details on the device bus error.
Recommended Action No action is required.
Error Message
%PLATFORM-DISCOVERY-7-INFO
ASIC-ERR: [chars], [dec]
Explanation Information message from Discovery driver on software error condition.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-DISCOVERY-7-PCI_DETAILS
ASIC-ERR: PCI[dec] error #[dec]: Command:
[chars], Byte Enables: [hex] [hex], Error Address: [hex] [hex], Error Data: [hex]
[hex], Parity Bits: [hex] [hex]
Explanation Details about the error observed on the PCI bus.
Recommended Action No action is required.
Error Message
%PLATFORM-DISCOVERY-7-RAM_DETAILS
ASIC-ERR: RAM error #[dec]: Error Address:
[hex], Error Data: [hex] [hex], Recorded ECC Bits: [hex], Calculated ECC Bits:
[hex]
Explanation Details about the ECC error happenned before.
Recommended Action No action is required.
Error Message
%PLATFORM-DISCOVERY-7-SRAM_DETAILS
ASIC-ERR: RAM error #[dec]: Error Address:
[hex] [hex], Error Data: [hex] [hex], Parity Bits: [hex]
Explanation Details on SRAM parity error.
Recommended Action No action is required.
DRP_PAIRING_CLIENT Messages
Error Message
%PLATFORM-DRP_PAIRING_CLIENT-7-ERR_DLL_INIT
[chars], reason: [chars]
Explanation This message indicates that during dra_pairing dll attach, either debugging or ltrace
services cannot be initialized.
Recommended Action No action is required.
Error Message
%PLATFORM-DRP_PAIRING_CLIENT-7-ERR_DLL_INIT
[chars], reason: [chars]
Explanation This message indicates that during dra_pairing dll attach, either debugging or ltrace
services cannot be initialized.
Recommended Action No action is required.
DRP_PAIRING Messages
Error Message
%PLATFORM-DRP_PAIRING-6-NON_DRP_NODE
WARNING: A node with unknown type or a non
DRP node [chars] is used for drp pairing configuration
Explanation DRP_PAIRING process will output this informational message during drp pairing
configuration commit time only if one or both of the node(s) used to form the drp pair is not a DRP
node. Please note that if the node is not in IOX-RUN state, it's node type will not be determined.
Recommended Action No action is required.
Error Message
%PLATFORM-DRP_PAIRING-6-NON_DRP_NODE
WARNING: A node with unknown type or a non
DRP node [chars] is used for drp pairing configuration
Explanation DRP_PAIRING process will output this informational message during drp pairing
configuration commit time only if one or both of the node(s) used to form the drp pair is not a DRP
node. Please note that if the node is not in IOX-RUN state, it's node type will not be determined.
Recommended Action No action is required.
Error Message
%PLATFORM-DRP_PAIRING-6-NOT_SUPPORTED
DRP pairing is not supported on CRS-4-CH
Explanation Because CRS-DRP is not supported in CRS-1 Series 4 Slots Line Card system,
therefore, drp pairing configuration will be disabled also.
Recommended Action No action is required.
Error Message
%PLATFORM-DRP_PAIRING-6-NOT_SUPPORTED
DRP pairing is not supported on CRS-4-CH
Explanation Because CRS-DRP is not supported in CRS-1 Series 4 Slots Line Card system,
therefore, drp pairing configuration will be disabled also.
Recommended Action No action is required.
Error Message
%PLATFORM-DRP_PAIRING-7-ERR_CERR_REG
Failed to register with CERR Handler.
[chars]
Explanation --
Recommended Action '*NONE*'
Error Message
%PLATFORM-DRP_PAIRING-7-ERR_DSC_NODEID
Unable to determine the dSC nodeid
Explanation --
Recommended Action '*NONE*'
Error Message
%PLATFORM-DRP_PAIRING-7-ERR_EVM_CREATE
Event manager create failed. [chars]
Explanation --
Recommended Action '*NONE*'
Error Message
%PLATFORM-DRP_PAIRING-7-ERR_GET_MY_NODEID
Failed to get my own nodeid. [chars]
Explanation --
Recommended Action '*NONE*'
Error Message
%PLATFORM-DRP_PAIRING-7-ERR_PROC_BLOCK
[chars]
Explanation --
Recommended Action '*NONE*'
Error Message
%PLATFORM-DRP_PAIRING-7-ERR_SERVER_INIT
Unable to initialize drp_pairing server.
[chars]
Explanation --
Recommended Action '*NONE*'
Error Message
%PLATFORM-DRP_PAIRING-7-ERR_SYSDB_ACCESS
SysDB operation failed. [chars]
Explanation --
Recommended Action '*NONE*'
Error Message
%PLATFORM-DRP_PAIRING-7-ERR_THREAD_CREATE
Unable to create a thread. [chars]
Explanation --
Recommended Action '*NONE*'
DSC Messages
Error Message
%PLATFORM-DSC-1-ALERT_HB_THRESHOLD
Missed [dec] consecutive heartbeats from node
[chars]. Please check transport connectivity to node
Explanation Heartbeats over control-ethernet from the node in question are being missed. This
usually indicates a CE transport issue. Please check control ethernet connections to and from the
node in question. Note, these messages are expected if node in question is going down due to a user
trigger such as OIR, failover
Recommended Action Check the control ethernet connectivity to the node. (Check if the cables are
okay and also if the switch is operating normally).
Error Message
%PLATFORM-DSC-1-ERR_LOST_ALL_FABRIC_RACKS
Lost Connection to all Fabric Racks
Explanation This node has lost connectivity with all fabric racks before the fabric planes came up.
This could be a control ethernet problem or the fabrics have reloaded.
Recommended Action Check if fabric chassis are up. If up, check control-ethernet connectivity
between this chassis and Fabric chassis. Copy the error message exactly as it appears on the console
or in the system log, call your Cisco technical support representative and provide the representative
with the gathered information.
Error Message
%PLATFORM-DSC-3-ERR_DSC_INIT
[chars] - error : [chars] , exiting...
Explanation The dsc process failed in initialization. This indicates that there was a software error
during initialization.
Recommended Action The System Manager process (sysmgr) will automatically respawn this
process, up to a fixed number of times the error is encountered, to recover. Verify that the dsc process
is up and running by executing the following command at the CLI of the active RP: 'show process
dsc' If it is still non-operational, restart the driver by executing the following command at the CLI
of the active RP: 'process restart dsc' If the message recurs, copy the error message exactly as it
appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.
Error Message
%PLATFORM-DSC-3-ERR_DSC_INIT
[chars] - error : [chars] , exiting...
Explanation The dsc process failed in initialization. This indicates that there was a software error
during initialization.
Recommended Action The System Manager process (sysmgr) will automatically respawn this
process, up to a fixed number of times the error is encountered, to recover. Verify that the dsc process
is up and running by executing the following command at the CLI of the active RP: 'show process
dsc' If it is still non-operational, restart the driver by executing the following command at the CLI
of the active RP: 'process restart dsc' If the message recurs, copy the error message exactly as it
appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.
Error Message
%PLATFORM-DSC-3-ERR_INPUT_PRIORITY
[chars] - nodeid : [hex]
Explanation Priority given for the node is not applicable.
Recommended Action Verify the priority given for this node and enter the correct priority. No action
is required.
Error Message
%PLATFORM-DSC-3-ERR_INTERNAL_SW
[chars] - error : [chars], exiting...
Explanation An internal software error occured as indicated in the message.
Recommended Action The System Manager process (sysmgr) will automatically respawn this
process, up to a fixed number of times the error is encountered, to recover. Verify that the dsc process
is up and running by executing the following command at the CLI of the active RP: 'show process
dsc' If it is still non-operational, restart the driver by executing the following command at the CLI
of the active RP: 'process restart dsc' If the message recurs, copy the error message exactly as it
appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.
Error Message
%PLATFORM-DSC-3-ERR_LTRACE_INIT
Could not initialize [chars] trace buffer, error
[hex] ([chars])
Explanation ltrace initialization failed
Recommended Action If continuous, contact tech-support Copy the error message exactly as it
appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.
Error Message
%PLATFORM-DSC-3-ERR_MEM_ALLOC
Failed to allocate [dec] bytes, exiting...
Explanation The dsc process could not allocate memory. This indicates some problem with the
system wide memory.
Recommended Action The System Manager process (sysmgr) will automatically respawn this
process, up to a fixed number of times the error is encountered, to recover. Verify that the dsc process
is up and running by executing the following command at the CLI of the active RP: 'show process
dsc' If it is still non-operational, restart the driver by executing the following command at the CLI
of the active RP: 'process restart dsc' If the message recurs, copy the error message exactly as it
appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.'
Error Message
%PLATFORM-DSC-3-ERR_MEM_ALLOC
Failed to allocate [dec] bytes, exiting...
Explanation The dsc process could not allocate memory. This indicates some problem with the
system wide memory.
Recommended Action The System Manager process (sysmgr) will automatically respawn this
process, up to a fixed number of times the error is encountered, to recover. Verify that the dsc process
is up and running by executing the following command at the CLI of the active RP: 'show process
dsc' If it is still non-operational, restart the driver by executing the following command at the CLI
of the active RP: 'process restart dsc' If the message recurs, copy the error message exactly as it
appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.'
Error Message
%PLATFORM-DSC-3-ERR_NULL_SERIAL_ID
WARNING ! WARNING ! Received request with
zeroed serial number. Assigning rack num [dec] and allowing it to pass, till
CSCeg63482 is fixed. If this is multi-chassis, please upgrade ALL RP/SC ROMMONs
in this setup to 1.22 !
Explanation Once ROMMON 1.22 is rolled out, all multi-chassis testbeds should upgrade to it to
avoid problems of more than one RP getting the same rack number assigned. This msg warns the
operator that an RP was detected that had older ROMMON and should be upgraded ASAP.
Recommended Action Upgrade the ROMMON to ver 1.32 or more Copy the error message exactly as
it appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.
Error Message
%PLATFORM-DSC-3-ERR_RACK_DOWN
Lost connectivity with rack [chars]
Explanation This indicates that either the rack is powerdown/shutdown or there is some problem
with control ethernet cables or switches between the racks.
Recommended Action If the rack is not powerdown or shutdown by the operator, then check the
control ethernet connectivity between racks. (Check if the cables are okay and also if the switch is
operating normally). Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-DSC-3-ERR_SYSDB_CONNECT
[chars] - error: [chars]
Explanation The dsc process could not open connection with sysdb. Hence the show commands will
fail. However, the system will continue to function normally.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-DSC-3-ERR_TRANSPORT
Primary transport connection not ok to node
[chars], alternate transport connectivity ok
Explanation CRS: This indicates that there is a problem with control ethernet cables or switches to
that node. C12k: This indicates that there is a problem with MBUS communication to that node.
Recommended Action CRS: Check the control ethernet connectivity to the node. (Check if the cables
are okay and also if the switch is operating normally). C12K: If the error persists for a long time,
please check the MBUS communication to the node. Copy the error message exactly as it appears
on the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-DSC-4-WARNING_RACK_NUM
ROMMON RACK_NUM ( equals [dec]) set
inconsistent.
Explanation ROMMON RACK_NUM variable setting is different from the node_id rack field
setting.
Recommended Action Set ROMMON RACK_NUM to proper rack number per chassis rack field
Error Message
%PLATFORM-DSC-5-NOTICE_RACK_NUM
ROMMON RACK_NUM set to 0.
Explanation ROMMON RACK_NUM variable set to 0.
Recommended Action No action is required.
Error Message
%PLATFORM-DSC-6-INFO_I_AM_DSC
Setting myself as DSC
Explanation Informational message notifying current DSC in system
Recommended Action No action is required.
Error Message
%PLATFORM-DSC-7-DEBUG_INSTALL_WILL_REBOOT_NODE
Install operation - reload in
progress
Explanation dSC process is not reloading node since a reload install operation is in progress. Install
will reload node after install complete. Heartbeat loss messages are expected during this time.
Recommended Action No action is required.
Error Message
%PLATFORM-DSC-7-ERR_RACK_DELETE
[chars]. rack equals [dec], [chars]
Explanation An internal software error occured and this rack could not be removed.
Recommended Action No action is required.
Error Message
%PLATFORM-DSC-7-ERR_RACK_OIR
Config cleanup failed following rack [dec] removal
- [chars]. error: [chars]
Explanation Not able to save configuration for this rack.
Recommended Action Examine chassis based on above error msg.
Error Message
%PLATFORM-DSC-7-ERR_RACK_OIR_TIMEOUT
No Response received from configuration
manager server.
Explanation No response received from configuration manager server.
Recommended Action No action is required.
Error Message
%PLATFORM-DSC-7-ERR_STORE_REBOOT_INFO
Could not store reboot information for
node [hex], [chars]
Explanation Chassis APIs that write to non volatile memory failed.
Recommended Action No action is required.
DSCMEDIA Messages
Error Message
%PLATFORM-DSCMEDIA-2-ERR_WAIT_REDUNDANCY
Waiting for result of active/standby
arbitration...keep trying
Explanation The redundancy information is needed as an input for the DSC election. Only active
cards may become DSC. The information is still unavailable at this time. The DSC election is on
hold, waiting for the information to become available. This will prevent proper system operation.
Recommended Action If this message happens repeatitively, it indicates a problem, likely in the
active/standby arbitration module. Collect information using 'show redundancy'.
Error Message
%PLATFORM-DSCMEDIA-2-FATAL
DSC media fatal error: [chars]
Explanation The dsc media dll encountered aa fatal error.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-DSCMEDIA-3-ERR_CCTL
[chars]; rc equals [chars]
Explanation DSC could not read back plane EEPROM. This might affect the booting up of the
standby. If the standby does not boot then the work around is to set the rack number to backplane
eeprom association using the following cli. (admin-config)#dsc serial serial-id rack rack-num
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-DSCMEDIA-3-ERR_EVM
[chars] ; rc equals [chars]
Explanation DSC Media DLL has encounered the annunciated Event Manager error. The System
Manager process (sysmgr) will automatically respawn this process, up to a fixed number of times
the error is encountered, to recover. If the problem continues, sysmgr will trigger node reload. After
a certain number of node reloads, the shelf manager will permanently shutdown the node.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-DSCMEDIA-3-ERR_NODEID
[chars]; rc equals [chars]
Explanation DSC Media DLL failed to get the nodeid. The System Manager process (sysmgr) will
automatically respawn this process, up to a fixed number of times the error is encountered, to
recover. If the problem continues, sysmgr will trigger node reload. After a certain number of node
reloads, the shelf manager will permanently shutdown the node.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-DSCMEDIA-3-ERR_TRANSPORT
[chars]
Explanation DSC Media DLL has encounered the annunciated transport error. The System Manager
process (sysmgr) will automatically respawn this process, up to a fixed number of times the error is
encountered, to recover. If the problem continues, sysmgr will trigger node reload. After a certain
number of node reloads, the shelf manager will permanently shutdown the node.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-DSCMEDIA-3-ERROR
Error from dsc media dll: [chars]
Explanation The dsc media dll encountered an internal software error.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-DSCMEDIA-3-ERROR2
Error from dsc media dll: [chars], errno equals [dec]
([chars])
Explanation The dsc media dll encountered an internal software error.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-DSCMEDIA-3-READ_PERSIST
Unable to [chars] when parsing persistent file
[chars]: [chars] ([chars])
Explanation The dsc process attempted to read dcs election information from non-volatile storage,
but encountered a problem. This may cause the wrong RP card to get elected as DSC.
Recommended Action Verify nvram: filesystem integrity. If this is a persistent problem then: Copy the
error message exactly as it appears on the console or in the system log, call your Cisco technical
support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-DSCMEDIA-3-WRITE_PERSIST
Unable to [chars] when writing persistent
file [chars]: [chars] ([chars])
Explanation The dsc process attempted to store dcs election information to non-volatile storage, but
encountered a problem. This may cause the wrong RP card to get elected as DSC on the next chassis
cold boot.
Recommended Action Make sure there is free space in local NVRAM. If this is a persistent problem
then: Copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-DSCMEDIA-4-ERR_THREAD_MUTEX_LOCK
[chars] ; rc equals [chars]
Explanation DSC media DLL encountered an error while locking a mutex. The operation related to
the resource may be affected while the system continues to run normally.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-DSCMEDIA-4-ERR_THREAD_MUTEX_UNLOCK
[chars]; rc equals [chars]
Explanation DSC media DLL encountered an error while un-locking a mutex. The operation related
to the resource may be affected while the system continues to run normally.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-DSCMEDIA-4-FETCH
Unable to [chars] [chars] when fetching initial copy
from DSC: [chars] ([chars])
Explanation The process is unable to get an initial copy of the dsc info file from the dsc card. This
may cause the wrong RP card to get elected as DSC on the next chassis cold boot.
Recommended Action Restarting the dsc process (proc restart dsc) will cause it to retry the operation
and normally recover from this condition. If the issue persists: Copy the error message exactly as it
appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.
Error Message
%PLATFORM-DSCMEDIA-4-LISTEN
Unable to listen for multicast messages: [chars]
([chars])
Explanation The process is unable to register to receive multicast messages. This means that the card
will not be able to update local non-volatile data with the latest dsc election information coming
from remote nodes. This may cause the wrong RP card to get elected as DSC on the next chassis
cold boot.
Recommended Action Restarting the dsc process will cause it to re-register to receive dsc persisted
updates. If the issue persists: Copy the error message exactly as it appears on the console or in the
system log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%PLATFORM-DSCMEDIA-4-NO_CSC_SN
Could not read Serial Numbers of the Fabric Cards
slot 16 & 17; errno equals [dec] ([chars])
Explanation Serial Numbers of the Fabric Cards (slots 16 and 17) are used to help determine chassis
nativity for the Logical Routers feature. Chassis nativity is part of the algorithm to ensure that on a
cold boot, the right RP is elected as the DSC and provides Logical Router boundaries to other RP
cards. The lack of CSC serial numbers may cause the wrong RP to be elected DSC when RP cards
are shuffled from one chassis to another and a cold boot is performed.
Recommended Action Ensure that Fabric CSC cards are properly inserted in the chassis.
Error Message
%PLATFORM-DSCMEDIA-4-WARNING
Warning from dsc media dll: [chars]
Explanation The dsc media dll encountered an internal software warning.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-DSCMEDIA-4-WARNING2
Warning from dsc media dll: [chars], errno equals
[dec] ([chars])
Explanation The dsc media dll encountered an internal software warning.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-DSCMEDIA-6-DSC_ELECTED
This node is now [chars]
Explanation A new dSC has been elected.
Recommended Action No action is required.
EIO Messages
Error Message
%PLATFORM-EIO-4-ERR_LWM_SEND
EIO library failed to send message; rc equals
[chars], exiting...
Explanation The EIO Library encountered LWM error, therefore failed to send pulse. The System
Manager process (sysmgr) will automatically respawn the annunciated process, up to a fixed number
of times the error is encountered, to recover. If the problem continues, sysmgr will trigger MSC
reload. After a certain number of MSC reloads, the shelf manager will permanently shutdown the
MSC.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-EIO-7-ERR_ECM
[chars]; rc equals [chars], exiting...
Explanation The EIO Library encountered ECM error, therefore failed to send pulse. The System
Manager process (sysmgr) will automatically respawn the annunciated process, up to a fixed number
of times the error is encountered, to recover. If the problem continues, sysmgr will trigger MSC
reload. After a certain number of MSC reloads, the shelf manager will permanently shutdown the
MSC.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-EIO-7-ERR_EDM_INIT
[chars]; rc equals [chars]
Explanation The EIO library was unable to register with sysdb as an EDM. The System should still
continue to function as normal, with the exception that the 'show' commands for EIO will not be
available.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-EIO-7-ERR_LINK_TRAINING
[chars]; [chars]
Explanation The Chip-to-Chip connecting link encountered the annunciated link training error. This
link connects the two adjacent ASIC and its required to be in trained state for the ASIC's to
commuincate control and data reliably over this channel. In general this is a recoverable error as the
ASIC driver's will re-train the link on seeing this error.
Recommended Action Use the following CLI to make sure the link is properly trained. - show
controller driver-name eio links all loc If this problem is seen consistently, Run the field diags on
the board. If it is possible to isolate the trigger point for this failure, collect all the necessary info
(condition) that caused the error. Reload the MSC to avoid inconsistent behavior of the system If the
message recurs, copy the error message exactly as it appears on the console or in the system log, call
your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-EIO-7-ERR_MEM_ALLOC
EIO library failed to allocate [dec] bytes
Explanation The EIO library was unable to allocate memory.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%PLATFORM-EIO-7-ERR_REGISTER_GET
[chars]; rc equals [chars]
Explanation The EIO library encountered the annunciated register access error. This could result in
inconsistent behavior of the device/system.
Recommended Action Run diags on the board. If it is possible to isolate the trigger point for the read
failure, collect all the necessary info (condition) that caused the error. Reload the MSC to avoid
inconsistent behavior of the system because of this read failure. If the message recurs, copy the error
message exactly as it appears on the console or in the system log, call your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM-EIO-7-ERR_REGISTER_SET
[chars]; rc equals [chars]
Explanation The EIO library encountered the annunciated register access error. This could result in
inconsistent behavior of the device/system.
Recommended Action Run diags on the board. If it is possible to isolate the trigger point for this
failure, collect all the necessary info (condition) that caused the error. Reload the MSC to avoid
inconsistent behavior of the system because of this failure. If the message recurs, copy the error
message exactly as it appears on the console or in the system log, call your Cisco technical support
representative and provide the representative with the gathered information.
ENV_AGT_DLL Messages
Error Message
%PLATFORM-ENV_AGT_DLL-3-MSG_IF_OPERATION_FAIL
[chars], port [dec], error code
[chars]
Explanation The particular operation mentioned in the message failed due to some reason. This is
not a critical failure, the process can continue functioning as expected despite the failure.
Recommended Action Debug message only. No action is required.
Error Message
%PLATFORM-ENV_AGT_DLL-3-MSG_OPERATION_FAIL
[chars], error code [chars]
Explanation The particular operation mentioned in the message failed due to some reason. This is
not a critical failure, the process can continue functioning as expected despite the failure.
Recommended Action Debug message only. No action is required.
ENVMON Messages
Error Message
%PLATFORM-ENVMON-2-ADDITIVE_POWER_OVERBUDGET
Power consumption has exceeded
additive supply mode limit by [dec]W; results unpredictable
Explanation The power calculated in use by the chassis exceeds that available by the powershelf.
This condition could result in an outage of the chassis if action is not immediately taken.
Recommended Action Remove some linecards to reduce power consumption, or install a higher
capacity powershelf.
Error Message
%PLATFORM-ENVMON-2-POWER_BUDGET_OK
Power consumption is back within [chars]
supply mode limits
Explanation The power calculated in use by the chassis has returned to a value that is within the
power supplied by the powershelf.
Recommended Action None required.
Error Message
%PLATFORM-ENVMON-2-REDUNDANT_POWER_OVERBUDGET
Power consumption has exceeded
redundant supply mode limit by [dec]W; power redundancy lost
Explanation The power calculated in use by the chassis exceeds that for which power supply
redundancy is available. The chassis now function in additive mode.
Recommended Action Remove some linecards to reduce power consumption, or install a higher
capacity powershelf to regain power supply redundancy.
Error Message
%PLATFORM-ENVMON-2-VOLT_ALARM_SHUTDOWN
Voltage sensor [chars] contains value
[dec] which is out side of +-10% valid range. Card will be shutdown!
Explanation Indicates that a voltage sensor contains value that is out side of expected +-10% range.
The card will be shutdown to prevent damage to other components
Recommended Action Replace the hardware
Error Message
%PLATFORM-ENVMON-2-VOLTAGE_SUPPLY_FAILED
Voltage [chars] equals [dec] not within
thresholds
Explanation Software periodically reads voltages on fabric cards. If the voltage read is out side of
+-10% valid range, this message will be displayed.
Recommended Action Replace the hardware
Error Message
%PLATFORM-ENVMON-3-ERROR_READ_AC
Failed mbus read when determining AC/DC
Explanation An attempt to read from MBus to determine whether the chassis is AC or DC powered
failed. This will result in the supply type reporting as the default of AC.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-ENVMON-3-NON_COMPLIANT_PS
Power Supply [chars] is non Cisco compliant,
powering off.
Explanation Should a non-Cisco power supply be installed into the Cisco QQ chassis, upon detection
as non-compliant, IT WILL BE SHUTDOWN. Please note that using non-Cisco power supplies
MAY RESULT IN COMPLETE CHASSIS SHUTDOWN due to insufficient power
Recommended Action Insert Cisco power supply
Error Message
%PLATFORM-ENVMON-3-UNKNOWN_PEM
Unknown PEM[dec] of type [chars]%s, chassis type
[dec]
Explanation The envmon component could not determine the type of Power Entry Module. This will
result in this PEM reporting as a 0W PEM and the power calculations will be inaccurate.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-ENVMON-4-ALARM
[chars] alarm [chars] by [chars]
Explanation Two possibilities to this message 1) An alarm has occured. If this is a PEM INPUT1 or
INPUT2 failure alarm, then it means that low voltage (40V +/- 1V) or no voltage is present on the
input. Due to limitations in the hardware, the 'show environment power' CLI command is inaccurate
at that low voltage level and may show 0V and 0A for the readings, even though the input voltage
is non-zero. In such a condition, a high amperage may also be present. Please measure the
voltage/current on all failed PEMs with an oHm meter before performing any maintenance on the
power supplies. 2) A previously occured alarm has been cleared. If this is 'power shelf circuit
breaker error' alarm, there might be an internal wiring failure. The power shelf circuit breaker trip
wire might be touching the chassis or ground.
Recommended Action No action is required.
Error Message
%PLATFORM-ENVMON-4-CB_OFF_ALARM
[chars] alarm [chars] by [chars]
Explanation Two possibilities to this message 1) An alarm has occured. 2) A previously occured
alarm has been cleared. power shelf circuit breaker alarm, there might be an internal wiring failure.
The power shelf circuit breaker trip wire might be touching the chassis or ground. Or circuit breaker
on/off triggered.
Recommended Action No action is required.
Error Message
%PLATFORM-ENVMON-4-PS_NOT_PRESENT_ALARM
[chars] alarm [chars] by [chars]
Explanation Two possibilities to this message 1) An alarm has occured. 2) A previously occured
alarm has been cleared. power supply not present.
Recommended Action No action is required.
Error Message
%PLATFORM-ENVMON-6-LOW_FAN_SPEED_WARNING
[chars] is spinning slow - speed is
[dec]RPM (register value equals [hex])
Explanation Informational msg indicating that the fan is spinning very slow.
Recommended Action No action is required.
Error Message
%PLATFORM-ENVMON-6-PS_SHUTDOWN_ERROR
Unable to power off non compliant Power
Supply [chars]
Explanation Indicates that a non Cisco compliant power supply was detected. The attemp to
shutdown this power supply has failed for number of tries.
Recommended Action Insert Cisco power supply
Error Message
%PLATFORM-ENVMON-6-SEND_PULSE_FAIL
Failed to send pulse to shelfmgr to notify
[chars]
Explanation Failure to send pulse to shelfmgr to notify the particular alarm condition.
Recommended Action No action is required.
ETH_SRVR Messages
Error Message
%PLATFORM-ETH_SRVR-3-TX_STALLED
Self test detected that control ethernet
transmit functionality has stalled. Restarting to recover.
Explanation Ethernet server is performing a periodic self test to ensure that transmit has not stalled
for any reason. This error msg means that the test failed and transmit has stalled. Eth server will
correct the condition by restarting itself and operator needs to do nothing.
Recommended Action 'Copy the error message exactly as it appears on the console or in the system
log. Issue the show controllers backplane ethernet trace location node command to gather data that
may provide information to determine the nature of the error. If you cannot determine the nature of
the error from the error message text or from the show controllers backplane ethernet trace location
node output, call your Cisco technical support representative and provide the representative with the
gathered information.'
Error Message
%PLATFORM-ETH_SRVR-3-TX_STALLED
Self test detected that control ethernet
transmit functionality has stalled. Restarting to recover.
Explanation Ethernet server is performing a periodic self test to ensure that transmit has not stalled
for any reason. This error msg means that the test failed and transmit has stalled. Eth server will
correct the condition by restarting itself and operator needs to do nothing.
Recommended Action 'Copy the error message exactly as it appears on the console or in the system
log. Issue the show controllers backplane ethernet trace location node command to gather data that
may provide information to determine the nature of the error. If you cannot determine the nature of
the error from the error message text or from the show controllers backplane ethernet trace location
node output, call your Cisco technical support representative and provide the representative with the
gathered information.'
Error Message
%PLATFORM-ETH_SRVR-3-UNKNOWN_FORUS_PAK
ethernet driver received an unknown for
us packet. Cmd equals [dec]
Explanation Ethernet driver received an unknown for us packet.
Recommended Action 'Copy the error message exactly as it appears on the console or in the system
log. Issue the show controllers backplane ethernet trace location node command to gather data that
may provide information to determine the nature of the error. If you cannot determine the nature of
the error from the error message text or from the show controllers backplane ethernet trace location
node output, call your Cisco technical support representative and provide the representative with the
gathered information.'
Error Message
%PLATFORM-ETH_SRVR-3-UNKNOWN_FORUS_PAK
ethernet driver received an unknown for
us packet. Cmd equals [dec]
Explanation Ethernet driver received an unknown for us packet.
Recommended Action 'Copy the error message exactly as it appears on the console or in the system
log. Issue the show controllers backplane ethernet trace location node command to gather data that
may provide information to determine the nature of the error. If you cannot determine the nature of
the error from the error message text or from the show controllers backplane ethernet trace location
node output, call your Cisco technical support representative and provide the representative with the
gathered information.'
Error Message
%PLATFORM-ETH_SRVR-4-INIT_ERR
[chars], error equals [dec] ([chars])
Explanation An error occurred during initialization from which eth server cannot recover. The
process will restart on its own to attempt a recovery.
Recommended Action 'Copy the error message exactly as it appears on the console or in the system
log. Issue the show controllers backplane ethernet trace location node command to gather data that
may provide information to determine the nature of the error. If you cannot determine the nature of
the error from the error message text or from the show controllers backplane ethernet trace location
node output, call your Cisco technical support representative and provide the representative with the
gathered information.'
Error Message
%PLATFORM-ETH_SRVR-4-INIT_ERR
[chars], error equals [dec] ([chars])
Explanation An error occurred during initialization from which eth server cannot recover. The
process will restart on its own to attempt a recovery.
Recommended Action 'Copy the error message exactly as it appears on the console or in the system
log. Issue the show controllers backplane ethernet trace location node command to gather data that
may provide information to determine the nature of the error. If you cannot determine the nature of
the error from the error message text or from the show controllers backplane ethernet trace location
node output, call your Cisco technical support representative and provide the representative with the
gathered information.'
Error Message
%PLATFORM-ETH_SRVR-4-POISON_PILL_FORUS_PAK
ethernet driver received a poison
pill for us packet. Cmd equals [dec]
Explanation Ethernet driver received a poison pill for us packet.
Recommended Action 'Copy the error message exactly as it appears on the console or in the system
log. Issue the show controllers backplane ethernet trace location node command to gather data that
may provide information to determine the nature of the error. If you cannot determine the nature of
the error from the error message text or from the show controllers backplane ethernet trace location
node output, call your Cisco technical support representative and provide the representative with the
gathered information.'
Error Message
%PLATFORM-ETH_SRVR-4-queue_err
[chars], buffer equals [pointer]
Explanation Application tried to handle a buffer not part of queue. Use the CLI 'show controllers
backplane ethernet trace buffstat location node*' to determine if there is a queue leak.
Recommended Action 'Copy the error message exactly as it appears on the console or in the system
log. Issue the show controllers backplane ethernet trace location node command to gather data that
may provide information to determine the nature of the error. If you cannot determine the nature of
the error from the error message text or from the show controllers backplane ethernet trace location
node output, call your Cisco technical support representative and provide the representative with the
gathered information.'
Error Message
%PLATFORM-ETH_SRVR-7-ERR_FSM
RECV_FSM: Type: [chars] Fragments: [dec] src:
[chars] dest [chars] size: [dec] [chars]
Explanation A bad or incomplete frame was received on the node given in the msg. If the messages
are not persistent the condition is harmless and no action is required. If the messages are constantly
seen, contact tech support with the output of the given command.
Recommended Action 'Copy the error message exactly as it appears on the console or in the system
log. Issue the show controllers backplane ethernet location loc in msg detail command to gather data
that may provide information to determine the nature of the error. If you cannot determine the nature
of the error from the error message text or from the show controllers backplane ethernet location loc
in msg detail output, call your Cisco technical support representative and provide the representative
with the gathered information.'
Error Message
%PLATFORM-ETH_SRVR-7-ERR_FSM
RECV_FSM: Type: [chars] Fragments: [dec] src:
[chars] dest [chars] size: [dec] [chars]
Explanation A bad or incomplete frame was received on the node given in the msg. If the messages
are not persistent the condition is harmless and no action is required. If the messages are constantly
seen, contact tech support with the output of the given command.
Recommended Action 'Copy the error message exactly as it appears on the console or in the system
log. Issue the show controllers backplane ethernet location loc in msg detail command to gather data
that may provide information to determine the nature of the error. If you cannot determine the nature
of the error from the error message text or from the show controllers backplane ethernet location loc
in msg detail output, call your Cisco technical support representative and provide the representative
with the gathered information.'
Error Message
%PLATFORM-ETH_SRVR-7-INCORRECT_PAK
Packet corruption detected in eth_server
transmit complete
Explanation Ethernet driver got a corrupted packet in its transmit complete, possibly because its
client (EES) has zeroed out the packet contents before eth_server is done with the packet.
Recommended Action 'Copy the error message exactly as it appears on the console or in the system
log. Issue the show buffer-manager region all context, SH_CMD show buffer-manager region all
context, dumpcore running jid/process name of eth_server, ingressq, fabricq_mgr, fsdb_server,
fsdb_aserver, sfe_driver & fgid_server command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show buffer-manager region all context, SH_CMD show buffer-manager
region all context, dumpcore running jid/process name of eth_server, ingressq, fabricq_mgr,
fsdb_server, fsdb_aserver, sfe_driver & fgid_server output, call your Cisco technical support
representative and provide the representative with the gathered information.'
ETHER_CTRL_DLL Messages
Error Message
%PLATFORM-ETHER_CTRL_DLL-3-CONNECTION_OPERATION_FAIL
Failed to [chars], error
code [chars]
Explanation The particular operation mentioned in the message failed due to some reason. This is
not a critical failure, the process can continue functioning as expected despite the failure.
Recommended Action Debug message only. No action is required.
Error Message
%PLATFORM-ETHER_CTRL_DLL-3-MSG_OPERATION_FAIL
Failed to [chars], port [dec],
error code [chars]
Explanation The particular operation mentioned in the message failed due to some reason. This is
not a critical failure, the process can continue functioning as expected despite the failure.
Recommended Action Debug message only. No action is required.
ETHER_CTRL Messages
Error Message
%PLATFORM-ETHER_CTRL-3-ERROR_EXIT
Exiting because [chars], error code [chars]
Explanation The Ether-Ctrl process exited due to the reason mentioned in the message.
Recommended Action The System Manager process (sysmgr) will automatically respawn this
process, up to a fixed number of times when this error is encountered, to recover. Execute 'show
process ether-ctrl location ' to verify that the process is up and running. If it is still non-operational,
try doing from the admin mode 'process restart envmon location '. If the message recurs, copy the
error message exactly as it appears on the console or in the system log, call your Cisco technical
support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-ETHER_CTRL-3-IF_OPERATION_FAIL
[chars], port [dec], error code [chars]
Explanation The particular operation mentioned in the message failed due to some reason. This is
not a critical failure, the process can continue functioning as expected despite the failure.
Recommended Action Debug message only. No action is required.
Error Message
%PLATFORM-ETHER_CTRL-3-MGMT_IF_FAIL
[chars], port [dec], error code [chars]
Explanation The particular operation mentioned in the message failed due to some reason. This is
not a critical failure, the process can continue functioning as expected despite the failure.
Recommended Action Debug message only. No action is required.
Error Message
%PLATFORM-ETHER_CTRL-3-MUTEX_OPERATION_FAIL
[chars], [dec] error code [chars]
Explanation The particular operation mentioned in the message failed due to some reason. This is
not a critical failure, the process can continue functioning as expected despite the failure.
Recommended Action Debug message only. No action is required.
Error Message
%PLATFORM-ETHER_CTRL-3-OPERATION_FAIL
[chars], error code [chars]
Explanation The particular operation mentioned in the message failed due to some reason. This is
not a critical failure, the process can continue functioning as expected despite the failure.
Recommended Action Debug message only. No action is required.
Error Message
%PLATFORM-ETHER_CTRL-3-PORT_INDEX_FAIL
Port index ([dec]) is out of range, error
code [chars]
Explanation The particular operation mentioned in the message failed due to some reason. This is
not a critical failure, the process can continue functioning as expected despite the failure.
Recommended Action Debug message only. No action is required.
Error Message
%PLATFORM-ETHER_CTRL-3-UNKNOWN_CODE
Unknown code ([dec]) is out of range at
[chars]
Explanation The particular operation mentioned in the message failed due to some reason. This is
not a critical failure, the process can continue functioning as expected despite the failure.
Recommended Action Debug message only. No action is required.
Error Message
%PLATFORM-ETHER_CTRL-4-COUNTER_OVFL
[chars], port [dec], counter number [dec]
Explanation The particular scenario mentioned in the message was detected for an unknown reason.
This is not a critical failure, the process can continue functioning as expected despite the event.
Recommended Action Debug message only. No action is required.
Error Message
%PLATFORM-ETHER_CTRL-4-XCVR_WARNING
[chars] for port [dec] is disabled - [chars]
Explanation The particular operation mentioned in the message failed due to some reason. This is
not a critical failure, the process can continue functioning as expected despite the failure.
Recommended Action Debug message only. No action is required.
Error Message
%PLATFORM-ETHER_CTRL-7-INFO
[chars]
Explanation The particular operation mentioned in the message occured due to some reason. This is
not a critical failure, the process can continue functioning as expected despite the failure.
Recommended Action Debug message only. No action is required.
FABARBITER Messages
Error Message
%PLATFORM-FABARBITER-1-BKR_ERROR
Crossbar fabric arbiter driver bkr module error
on [chars]
Explanation Crossbar fabric arbiter driver detected a bkr module error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FABARBITER-1-BKT_ERROR
Crossbar fabric arbiter driver bkt module error
on [chars]
Explanation Crossbar fabric arbiter driver detected a bkt module error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FABARBITER-1-CARB_CRM_ERROR
Crossbar fabric arbiter driver carb crm
error on [chars]
Explanation Crossbar fabric arbiter driver detected a carb crm error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FABARBITER-1-CARB_ENQDEQ_ERROR
Crossbar fabric arbiter driver carb
enqdeq error on [chars]
Explanation Crossbar fabric arbiter driver detected a carb enqdeq error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FABARBITER-1-CARB_FIL_ERROR
Crossbar fabric arbiter driver carb filter
error on [chars]
Explanation Crossbar fabric arbiter driver detected a carb filter error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FABARBITER-1-CPU_ACCESS_ERROR
Crossbar fabric arbiter driver acess
non-exist address location error
Explanation Crossbar fabric arbiter driver detected an access non-exist address location error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FABARBITER-1-CPU_PERR_ERROR
Crossbar fabric arbiter driver cpu parity
error
Explanation Crossbar fabric arbiter driver detected a parity error from the CPU
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FABARBITER-1-CPU_PROTOCOL_ERROR
Crossbar fabric arbiter driver
protocol error
Explanation Crossbar fabric arbiter driver detected a protocol error from the CPU
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FABARBITER-1-SERDES_ERROR
Crossbar fabric arbiter driver serdes error
on [chars]
Explanation Crossbar fabric arbiter driver detected a serdes error
Recommended Action The error is a momentary error. If this error persists for a period of 60 seconds,
please attempt to correct the error by reloading the card using the command: hw-module location
reload
FABIO Messages
Error Message
%PLATFORM-FABIO-3-ERR_CCI_REGISTRATION
Failed to get depth of qad queue
0x[pointer]
Explanation Internal Error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FABIO-3-ERR_INGQ_CREATE
[chars], pri equals [dec], dir equals [dec],
failed[[chars]]
Explanation Internal Error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FABIO-3-ERR_INGRESS
[chars]
Explanation Internal Error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FABIO-3-ERR_INIT
[chars], with code([dec]) [chars]
Explanation Internal Error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FABIO-3-ERR_MEM_ALLOC
[chars], for size [dec].
Explanation Failed to allocate memory.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FABIO-3-ERR_NULL_ARGS
NULL parameters passed for thread
Explanation Internal Error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FABIO-3-ERR_Q_LOOKUP
qad_q_lookup failed, i equals [dec], dir equals
[chars], failed[[chars]]
Explanation Internal Error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FABIO-3-ERR_QAD_EGRESS_QUEUE_MISSING
Failed to find necessary egress
QAD queues [chars] ([chars])
Explanation Internal Error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FABIO-3-ERR_QAD_GET_DEPTH
Failed to get depth of qad queue 0x[pointer]
Explanation Internal Error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FABIO-3-ERR_QAD_NOTIF
QAD transition notification failed 0x[pointer]
Explanation Internal Error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FABIO-3-ERR_QAD_SET_WM
Failed to set [chars] for qad queue 0x[pointer]
Explanation Internal Error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FABIO-3-ERR_QUEUE_FOUND
Found unexepected QAD queue [chars]
Explanation Internal Error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FABIO-7-ERR_DUPLICATE_STREAMID
[chars], stream id [dec] existed
Explanation Internal Error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FABIO-7-ERR_SEND_PKT
[chars], [dec], [dec], rc is [dec]
Explanation Internal Error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
FABMGR Messages
Error Message
%PLATFORM-FABMGR-0-XBAR_DIS_FR_PEER
Fabric crossbars disabled from peer RSP
Explanation Peer RSP has disabled fabric crossbars.
Recommended Action This (standby) RSP must be power cycled. If the message recurs, copy the error
message exactly as it appears on the console or in the system log, call your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM-FABMGR-1-BAD_XBAR
Slot [dec]: XBAR-MASK-[hex] may be faulty
Explanation Persistent failure in serdes links to all connected linecards.
Recommended Action Please try powercycling the RSP board using command: 'hw-module loc
reload'. Make sure board is seated properly. If the message recurs, copy the error message exactly
as it appears on the console or in the system log, call your Cisco technical support representative
and provide the representative with the gathered information.
Error Message
%PLATFORM-FABMGR-1-PERSISTENT_SERDES_FAIL
Slot [dec]: Persistent failure in
Serdes Links
Explanation Persistent failure in serdes link.
Recommended Action Please try powercycling the board using command: 'hw-module loc reload'.
Make sure board is seated properly. If the message recurs, copy the error message exactly as it
appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.
FABRIC_CTRL Messages
Error Message
%PLATFORM-FABRIC_CTRL-2-ACTIVE_RP
Encountered error when waiting for the
active/standby role of the RP. rc equals [hex]
Explanation This message indicates that the fabric control process encounter an error when waiting
for the active RP notification. Process exits with error. This is either a system resource issue or a
software bug.
Recommended Action Try to restart fctl process to see if problem persists 'process restart fctl'. Copy
the message exactly as it appears on the console or in the system log. Research and attempt to
resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some
messages, these tools and utilities will supply clarifying information. Search for resolved software
issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl.
If you still require assistance, open a case with the Technical Assistance Center via the Internet at
http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical
support representative and provide the representative with the information you have gathered.
Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of
the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message
%PLATFORM-FABRIC_CTRL-2-CARD_STATE
[chars], [hex]
Explanation This message indicates that the software tries to set the state of an unknown card.
Software is in a bad state.
Recommended Action Try to restart fctl process to see if problem persists 'process restart fctl'. Copy
the message exactly as it appears on the console or in the system log. Research and attempt to
resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some
messages, these tools and utilities will supply clarifying information. Search for resolved software
issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl.
If you still require assistance, open a case with the Technical Assistance Center via the Internet at
http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical
support representative and provide the representative with the information you have gathered.
Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of
the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message
%PLATFORM-FABRIC_CTRL-2-CHKPT_INIT_FAILED
Fabric control failed to initialize
for data checkpointing, errno equals [hex]
Explanation This message indicates that the fabric control process encountered a problem when
trying to initialize data checkpointing. Process will abort.
Recommended Action Try to restart fctl process to see if problem persists 'process restart fctl'. Check
if system memory is adequate. Copy the message exactly as it appears on the console or in the
system log. Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical
support representative and provide the representative with the information you have gathered.
Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of
the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message
%PLATFORM-FABRIC_CTRL-2-CHKPT_REGISTRATION_FAILED
Fabric control failed to
register for data checkpointing, errno equals [hex]
Explanation This message indicates that the fabric control process encountered a problem when
trying to registering data for checkpointing. Process will abort.
Recommended Action Try to restart fctl process to see if problem persists 'process restart fctl'. Check
if system memory is adequate. Copy the message exactly as it appears on the console or in the
system log. Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical
support representative and provide the representative with the information you have gathered.
Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of
the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message
%PLATFORM-FABRIC_CTRL-2-ERR_MEM_ALLOC
[chars]
Explanation This message indicates that the system did not have enough memory available. [chars]
is the operation for which there was insufficient memory. System may be in an unstable state.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical
support representative and provide the representative with the information you have gathered.
Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of
the show logging and show tech-support commands and your pertinent troubleshooting logs
Error Message
%PLATFORM-FABRIC_CTRL-2-ERR_MEM_ALLOC
[chars]
Explanation This message indicates that the system did not have enough memory available. [chars]
is the operation for which there was insufficient memory. System may be in an unstable state.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical
support representative and provide the representative with the information you have gathered.
Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of
the show logging and show tech-support commands and your pertinent troubleshooting logs
Error Message
%PLATFORM-FABRIC_CTRL-2-ERR_MEM_ALLOC
No memory avaliable for [chars]
Explanation This message indicates that the system did not have enough memory available. [chars]
is the operation for which there was insufficient memory. System is in an unstable state.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical
support representative and provide the representative with the information you have gathered.
Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of
the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message
%PLATFORM-FABRIC_CTRL-2-ERR_REPORT
[chars]
Explanation This message indicates that an error detected in the fabric hardware as described in
[char]
Recommended Action Follow the instruction on the error message. If it is a suspected hardware
failure, reseat the hardware. If reseating the hardware does not fix the error condition, contact your
Cisco technical support representative.
Error Message
%PLATFORM-FABRIC_CTRL-2-EVENT_LOOP
Process event loop exited due to unknown
errors. Abort
Explanation This message indicates that the fabric control process encounter an error in its event
dispatcher. Process aborts. This is either a system resource issue or a software bug
Recommended Action Try to restart fctl process to see if problem persists 'process restart fctl'. Check
if system memory is adequate. Copy the message exactly as it appears on the console or in the
system log. Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical
support representative and provide the representative with the information you have gathered.
Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of
the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message
%PLATFORM-FABRIC_CTRL-2-FAILED_SYNCH
Slot [dec] does not see fabric clock from
[chars]
Explanation This message indicates that the card on slot int failed to synchronize clocks with the
Master clock. If this condition persists, Slot int is unusable.
Recommended Action Check the MBUS agent ROM version of the fabric cards and the card on slot
int are up-to-date. Check the fabric loader version on slot int is up-to-date. Check the temperature
of the fabric cards. Reseat the card on slot int and all the fabric cards. If reseating the hardware does
not fix the error condition, contact your Cisco technical support representative.
Error Message
%PLATFORM-FABRIC_CTRL-2-FAILED_TO_RESET_FC
Failed to reset fabric card, slot
equals [dec] in software
Explanation A fabric card failed to reset. This message indicates that the software failed to reset the
fabric card on slot int. Slot int is marked as malfunction and is shutdown.
Recommended Action Check the MBUS agent ROM version of the fabric cards are up-to-date. Check
the temperature of the fabric cards. Reseat the primary CSC card. If reseating the hardware does not
fix the error condition, contact your Cisco technical support representative.
Error Message
%PLATFORM-FABRIC_CTRL-2-FAILED_TO_SEND_CONFIG
Failed to send new fabric
configuration to slot [dec] after [dec] retries
Explanation This message indicates that the linecard on slot int failed to receive the latest fabric
configuration data it needs to connect to the fabric. slot int is disconnected from the fabric and is
unusable.
Recommended Action Reseat the linecard on slot int. If reseating the hardware does not fix the error
condition, contact your Cisco technical support representative.
Error Message
%PLATFORM-FABRIC_CTRL-2-FAILED_TO_SEND_SLOT_BW
Failed sending slot bandwidth
info to slot [dec] after [dec] retries
Explanation This message indicates that the linecard on slot int failed to receive the latest slot
bandwidth data it needs to operate. slot int is disconnected from the fabric and is unusable.
Recommended Action Reseat the linecard on slot int. If reseating the hardware does not fix the error
condition, contact your Cisco technical support representative.
Error Message
%PLATFORM-FABRIC_CTRL-2-FAILED_TO_SYNC_RP
Failed to sync RP (slot equals [dec])
to [chars] (slot equals [dec])
Explanation This message indicates that the RP on slot int failed to synchronize its clock with the
Master clock. The RP on slot int is unusable if this condition presists. If RP on slot int is the primary
RP, then the router is unusable.
Recommended Action Check the MBUS agent ROM version of the fabric cards and the RP on slot int
are up-to-date. Check the temperature of the fabric cards. Reseat the RP on slot int and all the fabric
cards. If reseating the hardware does not fix the error condition, contact your Cisco technical support
representative.
Error Message
%PLATFORM-FABRIC_CTRL-2-FAILED_TO_SYNC_RP_TO_CSCS
Could not synch primary RP
(slot equals [dec]) to both CSC1 and CSC0
Explanation This message indicates that the primary RP failed to synchronize its clock with either
CSC. If problem persists, router is unusable.
Recommended Action Check the MBUS agent ROM version of the fabric cards and the RP on slot int
are up-to-date. Check the temperature of the fabric cards. Reseat the RP on slot int and all the fabric
cards. If reseating the hardware does not fix the error condition, contact your Cisco technical support
representative.
Error Message
%PLATFORM-FABRIC_CTRL-2-FAILED_TO_SYNC_TO_SELF
Failed to sync [chars] (slot
[dec]) to itself
Explanation This message indicates that the primary CSC failed to synchronize its clock with itself.
If problem persists, router is unusable.
Recommended Action Check the MBUS agent ROM version of the fabric cards are up-to-date. Reseat
the primary CSC card. Check the temperature of the fabric cards. If reseating the hardware does not
fix the error condition, contact your Cisco technical support representative.
Error Message
%PLATFORM-FABRIC_CTRL-2-MBUS_ERROR
Unable to send MBUS msg. Error equals [dec]
([chars])
Explanation This message indicates that an error occurred when the card tries to communicate with
remote on fabric and chassis management via MBUS. Chassis, LCs and fabric is in a bad state.
Recommended Action Verify the MBUS agent ROM version is up-to-date. Reseat the card with the
error. Copy the message exactly as it appears on the console or in the system log. Research and
attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With
some messages, these tools and utilities will supply clarifying information. Search for resolved
software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical
support representative and provide the representative with the information you have gathered.
Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of
the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message
%PLATFORM-FABRIC_CTRL-2-NOTIFY_BW_CHG_ERROR
new chassis bandwidth, [dec], cannot
be sent to clients. Error: [chars]
Explanation This message indicates that chassis bandwidth has changed but fabric control cannot
send the info to its clients. Router may be in an unstable state.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical
support representative and provide the representative with the information you have gathered.
Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of
the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message
%PLATFORM-FABRIC_CTRL-2-PROCESS_INIT
Encountered critical problem in
initialization of [chars]
Explanation This message indicates that the system cannot initialize some critical parts of the fabric
software. [chars] are the critical parts that failed. Fabric control process is aborted.
Recommended Action Try to restart fctl process to see if problem persists 'process restart fctl'. Check
if system memory is adequate. Copy the message exactly as it appears on the console or in the
system log. Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical
support representative and provide the representative with the information you have gathered.
Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of
the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message
%PLATFORM-FABRIC_CTRL-3-CARD_ID_FPGA_VERSION_MISMATCH
Fabric Card type [hex] has
an unsupported FPGA version. Card will be shutdown
Explanation This message indicates that fabric card has a wrong or unsupported version of FPGA.
Software cannot monitor the fabric card and it is shutdown.
Recommended Action Verify the fabric card and chassis is supported by the software. Ensure the
fabric card is inserted to the chassis correctly. Provide the 'show diag' info and contact your Cisco
technical support representative.
Error Message
%PLATFORM-FABRIC_CTRL-3-MBUS
[chars], errno equals [hex], [chars]
Explanation This message indicates that an error occurred when RP tries to communicate with
remote on fabric and chassis management via MBUS. If problem persists, chassis, LCs and fabric is
in a bad state.
Recommended Action Verify the MBUS agent ROM version is up-to-date. Try to restart fctl and mbus
process to see if problem persists: 'process restart fctl' and 'process restart mbus'. If this is a newly
inserted card, try to reseat the card. If problem persists, copy the message exactly as it appears on
the console or in the system log. Research and attempt to resolve the issue using the tools and
utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will
supply clarifying information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical
support representative and provide the representative with the information you have gathered.
Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of
the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message
%PLATFORM-FABRIC_CTRL-3-MIB_INIT_ERROR
[chars]
Explanation Unable to initialize the debugging facility of fabric MIB. Other fabric MIB capabilities
are not disturbed.
Recommended Action Try to restart fctl process to see if problem persists 'process restart fctl'. Check
if system memory is adequate. Copy the message exactly as it appears on the console or in the
system log. Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical
support representative and provide the representative with the information you have gathered.
Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of
the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message
%PLATFORM-FABRIC_CTRL-3-RESTORE_DATA
Encountered error restoring checkpointed
data
Explanation This message indicates that the system cannot restore checkpointed data of the fabric
software. Router may be in an unstable state
Recommended Action Try to restart fctl process to see if problem persists 'process restart fctl'. Check
if system memory is adequate. Copy the message exactly as it appears on the console or in the
system log. Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical
support representative and provide the representative with the information you have gathered.
Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of
the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message
%PLATFORM-FABRIC_CTRL-3-THREAD_CREATE
Unable to create thread to detect card
insertion/removal for register [dec] : rc equals [hex], [chars]
Explanation This message indicates that software encountered an error when creating a thread to
detect lincard insertion and removal. Linecards, fabric cards, and RP insertion and removal may not
be handled correctly.
Recommended Action Try to restart fctl process to see if problem persists 'process restart fctl'. Check
if system memory is adequate. Copy the message exactly as it appears on the console or in the
system log. Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical
support representative and provide the representative with the information you have gathered.
Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of
the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message
%PLATFORM-FABRIC_CTRL-3-UNKNOWN_CHASSIS
The chassis type is not known from
reading the backplane
Explanation This message indicates that the software installed on the system does not recognize the
chassis type. The Backplane Server has not provided the chassis model. Software cannot monitor
the chassis and will abort.
Recommended Action Remove all the RPs from the backplane of the chassis except the active RP.
Reload the active RP. Insert the other RPs into the chassis after the active RP is booted up in IOS-XR
RUN state. If problem persists, copy the message exactly as it appears on the console or in the
system log. Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical
support representative and provide the representative with the information you have gathered.
Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of
the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message
%PLATFORM-FABRIC_CTRL-3-UNKNOWN_MSG
Unknown msg from slot [dec] with msg type
[hex]
Explanation This message indicates that the fabric control process received an unknown msg. The
message is ignored.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical
support representative and provide the representative with the information you have gathered.
Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of
the show logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message
%PLATFORM-FABRIC_CTRL-3-UNSUPPORTED_CHASSIS
Chassis type [dec] not supported
Explanation This message indicates that the software installed on the system does not recognize the
chassis type. Software cannot monitor the chassis fabric. Fabric cards are shutdown.
Recommended Action Verify the fabric card and chassis is supported by the software. Reseat the all
the fabric cards. If reseating the hardware does not fix the error condition, contact your Cisco
technical support representative
Error Message
%PLATFORM-FABRIC_CTRL-4-MCAST_PRI_CFG
multicast-priority config has no effect on
this chassis type
Explanation This message indicates that hw-module fabric multicast-priority was configured but this
configuration has no effect on this chassis. It only applies to non-Sphere 124xx chassis. The chassis
type is an internal type value.
Recommended Action Customer may wish to deconfigure hw-module fabric multicast-priority, but it
is not necesary since this command has no effect on this chassis.
Error Message
%PLATFORM-FABRIC_CTRL-5-FABRIC_CARD_OIR_INSERTED
Fabric card [chars] inserted in
slot [dec]
Explanation This message indicates that a fabric card on slot int is inserted into the chassis. The
fabric control software takes care of its insertion automatically. The chassis fabric and card's Fabric
Interface ASIC are re-configured accordingly.
Recommended Action No action required.
Error Message
%PLATFORM-FABRIC_CTRL-5-FABRIC_CARD_OIR_REMOVED
Fabric card [chars] removed from
slot [dec]
Explanation This message indicates that a fabric card on slot int is removed from the chassis. The
fabric control software takes care of its removal automatically. The chassis fabric and card's Fabric
Interface ASIC are re-configured accordingly.
Recommended Action No action required.
FAN Messages
Error Message
%PLATFORM-FAN-0-OVERCURRENT
ClkCtrl detected an overcurrent condition on Fan
[chars]
Explanation ClkCtrl detected an overcurrent condition on Fan
Recommended Action Please replace the fan. If the message recurs, copy the error message exactly as
it appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.
FAULT_MGR_CLIENT Messages
Error Message
%PLATFORM-FAULT_MGR_CLIENT-3-MSG_ERROR
[chars]%s
Explanation This message indicates fault manager client on the LC is unable to send messge to
server. Fault manager client will try to connect to LWM channel for sending fault indication to the
server. If the channel connect or message send fails error details will be displayed. Subsequent LWM
messges for clint will succed.*RECUR* %s - Error details %s - why the error occured
Recommended Action No action is required.
FAULT_MGR_EH Messages
Error Message
%PLATFORM-FAULT_MGR_EH-3-MSG_ERROR
ERROR while ([chars]%s)
Explanation This error indicates failure in fault manager client for E3/E5 Linecard. This is a non
service impacting message. %s - indicates where the error occured %s - why the error occured
Recommended Action No action is required.
FAULT_MGR Messages
Error Message
%PLATFORM-FAULT_MGR-1-MSG_E7_INFO
[chars]
Explanation This is a informational message from E7 fault manager. This indicates that fault
manager has received a fault message. %s - Message to be displayed
Recommended Action No action is required.
Error Message
%PLATFORM-FAULT_MGR-1-MSG_INFO
[chars]
Explanation This is a informational message %s - message that needs to be displayed to the user
Recommended Action Debug message only. No action is required.
Error Message
%PLATFORM-FAULT_MGR-1-TW_INFO
Max errors of [dec] will be tolerated in [dec] sec
Explanation This informational message tells the timer wheel configuration %d - max_errors %d -
max_timer
Recommended Action Debug message only. No action is required.
Error Message
%PLATFORM-FAULT_MGR-3-INIT_ERROR
Process Initialization Failed: ([chars]%s)
Explanation The fault-mgr process failed to initialize. This process controls all ASIC resets on all
LC's for either internal ASIC problems or larger system issues (ie, fabric control). %s - indicates the
reason for the failure. There are 3 types of possible failures, these include: - Checkpointing
initialization/creation/restore - Server initialization - Client initialization %s - is the decoded error
reason
Recommended Action The System Manager process (sysmgr) will automatically respawn this
process, up to a fixed number of times when this error is encountered, to recover. Execute 'show
process fault_mgr location 0/x/cpu0' to verify that the process is up and running. If it is still
non-operational, try doing 'process restart fault_mgr location 0/x/cpu0' If the message recurs, copy
the error message exactly as it appears on the console or in the system log, call your Cisco technical
support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-FAULT_MGR-3-MSG_E7_ERROR
ERROR while ([chars]%s)
Explanation This error indicates failure in fault manager client for E7 Linecard. This is a non service
impacting message. %s - why the error occured
Recommended Action No action is required.
Error Message
%PLATFORM-FAULT_MGR-3-MSG_ERROR
ERROR while ([chars]%s)
Explanation This ios_msg can be used for all kinds of error %s - indicates where the error occured
%s - why the error occured
Recommended Action Execute 'show process fault_mgr location 0/x/cpu0' to verify that the process
is up and running. If it is still non-operational, try doing 'process restart fault_mgr location
0/x/cpu0' If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
FAULT Messages
Error Message
%PLATFORM-FAULT-2-LC_RESET
Reset LC [dec]: Reason - [chars]
Explanation PRP Platform Manager process received an mbus message from the LC fault-mgr
process saying the LC will be reloaded. The platform-mgr process is only reporting this message,
via mbus, for the LC fault-mgr process - as some HW devices have failed and the slow-path will be
down. %d - is the LC that will be reloaded. %s - Contains the reason for the LC reload.
Recommended Action The linecard in question will be automatically reloaded to recover. Copy the
error message exactly as it appears on the console or in the system log, call your Cisco technical
support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-FAULT-3-LC_DEVICE
LC [dec]: Reset Device - [chars]
Explanation PRP Platform Manager process received an mbus message from the LC fault-mgr
process saying HW devices will be reset. The platform-mgr process is only reporting this message,
via mbus, for the LC fault-mgr process - as HW devices are being reset and the slow-path will be
down. There will be traffic loss on the LC. %d - is the LC with the faulty device. %s - is the Device
and Instance of the fault being addressed.
Recommended Action The linecard in question will have the appropriate HW device reset to recover
from the HW issue. Copy the error message exactly as it appears on the console or in the system log,
call your Cisco technical support representative and provide the representative with the gathered
information.
FCA Messages
Error Message
%PLATFORM-FCA-2-CPT_DEV_VERSION_ERROR
PHY controller driver version is not
compatible with the hardware version. [chars]
Explanation PHY controller driver version is not compatible with PHY controller hardware version.
Recommended Action Upgrade the PHY controller CPLD image using the FPD procedure, followed
by reloading the board. If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-CPT_PAR_ERROR
PHY controller driver detected parity errors
Explanation PHY controller driver detected a parity error.
Recommended Action Please correct the problem by reloading the board using command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-FCA-2-CRRS_DEV_VERSION_ERROR
Port controller version is not compatible
with the hardware version. [chars]
Explanation Port controller driver version is not compatible with the hardware version.
Recommended Action Upgrade the Port controller FPGA image using the FPD procedure, followed
by reloading the board. If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-CRRS_PAR_ERROR
Port controller driver detected parity errors
Explanation Port controller driver detected a parity error
Recommended Action Please correct the problem by reloading the board using command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-FCA-2-CT2_DEV_VERSION_ERROR
Port controller driver version is not
compatible with the hardware version. [chars]
Explanation Port controller driver version is not compatible with the hardware version.
Recommended Action Upgrade the Port controller FPGA image using the FPD procedure followed by
reloading the board. If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-CT2_PAR_ERROR
Port controller driver detected parity errors
Explanation Port controller driver detected a parity error
Recommended Action Please correct the problem by reloading the board using command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-FCA-2-LB_DEV_VERSION_ERROR
PHY controller driver version is not
compatible with the hardware version. [chars]
Explanation PHY controller driver version is not compatible with the hardware version.
Recommended Action Upgrade the PHY controller CPLD image followed by reloading the board. If
the message recurs, copy the error message exactly as it appears on the console or in the system log,
call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FCA-2-LBO_PAR_ERROR
PHY controller driver detected parity errors
Explanation PHY controller driver detected a parity error.
Recommended Action Please correct the problem by reloading the board using command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_I2C_PHY_ACK_ERROR
SFP I2C PHY Ack error
Explanation Port controller driver detected I2C access error on PHY SFP port.
Recommended Action Ensure that the SFP plugged in is supported. If not, replace the SFP. If the
message recurs, copy the error message exactly as it appears on the console or in the system log, call
your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FCA-2-SFP_I2C_PHY_TM_ERROR
I2C PHY operation got either aborted/failed
Explanation Port controller driver detected I2C timeout error on PHY SFP port.
Recommended Action Ensure that the SFP plugged in is supported. If not, replace the SFP. If the
message recurs, copy the error message exactly as it appears on the console or in the system log, call
your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_0
Port controller driver detected a TX fault
on the SFP port 0
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_1
Port controller driver detected a TX fault
on the SFP port 1
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_10
Port controller driver detected a TX
fault on the SFP port 10
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_11
Port controller driver detected a TX
fault on the SFP port 11
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_12
Port controller driver detected a TX
fault on the SFP port 12
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_13
Port controller driver detected a TX
fault on the SFP port 13
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_14
Port controller driver detected a TX
fault on the SFP port 14
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_15
Port controller driver detected a TX
fault on the SFP port 15
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_16
Port controller driver detected a TX
fault on the SFP port 16
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_17
Port controller driver detected a TX
fault on the SFP port 17
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_18
Port controller driver detected a TX
fault on the SFP port 18
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_19
Port controller driver detected a TX
fault on the SFP port 19
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_2
Port controller driver detected a TX fault
on the SFP port 2
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_20
Port controller driver detected a TX
fault on the SFP port 20
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_21
Port controller driver detected a TX
fault on the SFP port 21
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_22
Port controller driver detected a TX
fault on the SFP port 22
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_23
Port controller driver detected a TX
fault on the SFP port 23
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_24
Port controller driver detected a TX
fault on the SFP port 24
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_25
Port controller driver detected a TX
fault on the SFP port 25
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_26
Port controller driver detected a TX
fault on the SFP port 26
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_27
Port controller driver detected a TX
fault on the SFP port 27
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_28
Port controller driver detected a TX
fault on the SFP port 28
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_29
Port controller driver detected a TX
fault on the SFP port 29
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_3
Port controller driver detected a TX fault
on the SFP port 3
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, do SFP OIRs a few times. If the message recurs, copy the error message exactly as it
appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_30
Port controller driver detected a TX
fault on the SFP port 30
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_31
Port controller driver detected a TX
fault on the SFP port 31
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_32
Port controller driver detected a TX
fault on the SFP port 32
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_33
Port controller driver detected a TX
fault on the SFP port 33
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_34
Port controller driver detected a TX
fault on the SFP port 34
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_35
Port controller driver detected a TX
fault on the SFP port 35
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_36
Port controller driver detected a TX
fault on the SFP port 36
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_37
Port controller driver detected a TX
fault on the SFP port 37
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_38
Port controller driver detected a TX
fault on the SFP port 38
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_39
Port controller driver detected a TX
fault on the SFP port 39
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_4
Port controller driver detected a TX fault
on the SFP port 4
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_5
Port controller driver detected a TX fault
on the SFP port 5
Explanation Port controller driver detected a TX fault on the SFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_6
Port controller driver detected a TX fault
on the SFP port 6
Explanation Port controller driver detected a TX fault on the SFP port 6.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_7
Port controller driver detected a TX fault
on the SFP port 7
Explanation Port controller driver detected a TX fault on the SFP port 7.
Recommended Action In config mode, do a 'shut' and 'no shut' on port 7 interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_8
Port controller driver detected a TX fault
on the SFP port 8
Explanation Port controller driver detected a TX fault on the SFP port 8.
Recommended Action In config mode, do a 'shut' and 'no shut' on port 8 interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-SFP_LNK_FAULT_ERROR_9
Port controller driver detected a TX fault
on the SFP port 9
Explanation Port controller driver detected a TX fault on the SFP port 9.
Recommended Action In config mode, do a 'shut' and 'no shut' on port 9 interface. If the problem
persists, please OIR the SFP. If the message recurs, copy the error message exactly as it appears on
the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-TMCAT_DEV_VERSION_ERROR
Port controller version is not
compatible with the hardware version. [chars]
Explanation Port controller driver version is not compatible with the hardware version.
Recommended Action Upgrade the Port controller FPGA image using the FPD procedure followed by
reloading the board. If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-TMCAT_PAR_ERROR
PortCtrl controller driver detected parity
errors
Explanation Port controller driver detected a parity error.
Recommended Action Please correct the problem by reloading the board using command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-FCA-2-VLK_DEV_VERSION_ERROR
PHY controller driver version is not
compatible with the hardware version. [chars]
Explanation PHY controller driver version is not compatible with PHY controller hardware version.
Recommended Action Upgrade the PHY controller CPLD image using the FPD procedure, followed
by reloading the board. If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FCA-2-VLK_PAR_ERROR
PHY controller driver detected parity errors
Explanation PHY controller driver detected a parity error.
Recommended Action Please correct the problem by reloading the board using command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-FCA-2-XFP_I2C_ERROR
Port controller driver detected I2C access error
on XFP port
Explanation Port controller driver detected I2C access error on XFP port.
Recommended Action Ensure that the XFP plugged in is supported. If not, please replace the XFP. If
the problem persists, please OIR the XFP. If the message recurs, copy the error message exactly as
it appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.
Error Message
%PLATFORM-FCA-2-XFP_LNK_FAULT_ERROR_0
XFP Link TX fault error on port 0
Explanation Port controller driver detected a TX fault on the XFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. Do XFP OIR. If the
message recurs, copy the error message exactly as it appears on the console or in the system log, call
your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FCA-2-XFP_LNK_FAULT_ERROR_1
XFP Link TX fault error on port 1
Explanation Port controller driver detected a TX fault on the XFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. Do XFP OIRs. If
the message recurs, copy the error message exactly as it appears on the console or in the system log,
call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FCA-2-XFP_LNK_FAULT_ERROR_2
XFP Link TX fault error on port 2
Explanation Port controller driver detected a TX fault on the XFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. Do XFP OIR. If the
message recurs, copy the error message exactly as it appears on the console or in the system log, call
your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FCA-2-XFP_LNK_FAULT_ERROR_3
XFP Link TX fault error on port 3
Explanation Port controller driver detected a TX fault on the XFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. Do XFP OIR. If the
message recurs, copy the error message exactly as it appears on the console or in the system log, call
your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FCA-2-XFP_LNK_FAULT_ERROR_4
XFP Link TX fault error on port 4
Explanation Port controller driver detected a TX fault on the XFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. Do XFP OIR. If the
message recurs, copy the error message exactly as it appears on the console or in the system log, call
your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FCA-2-XFP_LNK_FAULT_ERROR_5
XFP Link TX fault error on port 5
Explanation Port controller driver detected a TX fault on the XFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. Do XFP OIR. If the
message recurs, copy the error message exactly as it appears on the console or in the system log, call
your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FCA-2-XFP_LNK_FAULT_ERROR_6
XFP Link TX fault error on port 6
Explanation Port controller driver detected a TX fault on the XFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. Do XFP OIR. Copy
the error message exactly as it appears on the console or in the system log, call your Cisco technical
support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-FCA-2-XFP_LNK_FAULT_ERROR_7
XFP Link TX fault error on port 7
Explanation Port controller driver detected a TX fault on the XFP port.
Recommended Action In config mode, do a 'shut' and 'no shut' on port interface. Do XFP OIR. Copy
the error message exactly as it appears on the console or in the system log, call your Cisco technical
support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-FCA-3-SFP_I2C_ACK_ERROR
Port controller driver detected I2C access
error on SFP port
Explanation Port controller driver detected I2C access error on SFP port.
Recommended Action Ensure that the SFP plugged-in is supported. If not, please replace the SFP. If
the problem persists, please OIR the SFP. If the message recurs, copy the error message exactly as
it appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.
Error Message
%PLATFORM-FCA-3-SFP_I2C_TM_ERROR
Port controller driver detected I2C timeout
error on SFP port
Explanation Port controller driver detected I2C timeout error on SFP port.
Recommended Action Ensure that the SFP plugged in is supported. If not, please replace the SFP. If
the problem persists, please OIR the SFP. If the message recurs, copy the error message exactly as
it appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.
FDIAGS Messages
Error Message
%PLATFORM-FDIAGS-3-BAD_EE_READ
failure reading EEPROM ([chars]) values during
Field Diag EEPROM update: EEPROM not updated
Explanation After completing Field Diags, the EEPROM update was requested, but there was a read
failure during the process. Internal error: Contact Cisco's TAC. This error could be a software
problem or could be related to failing hardware. Please report this to TAC along with other
supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-BAD_EE_WRITE
failure writing EEPROM @ offset of [hex] during
Field Diag EEPROM update: This byte not updated
Explanation After completing Field Diags, the EEPROM update was requested, but there was a write
failure during the process. Internal error: Contact Cisco's TAC. This error could be a software
problem or could be related to failing hardware. Please report this to TAC along with other
supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-BAD_F_DIAG_KILL
Unable to kill this existing Field Diag
process: rc from kill was [dec]
Explanation Could not kill that job ID for Field Diags Internal error: Contact Cisco's TAC. This error
could be a software problem or could be related to failing hardware. Please report this to TAC along
with other supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-BUFFER_TOO_SMALL
The [chars] buffer is too small - need [dec];
have [dec].
Explanation The current IOS-XR field diagnostics command failed because the software found that
an internally configured buffer was not large enough.
Recommended Action This is an internal software error. Please contact Cisco's support organization
to report this problem. Please collect syslogs, verbose run log and show diags detail.
Error Message
%PLATFORM-FDIAGS-3-CANNOT_GET_JID
Cannot determin Job ID for Field Diags process
Explanation Error getting JID Internal error: Contact Cisco's TAC. This error could be a software
problem or could be related to failing hardware. Please report this to TAC along with other
supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-CANT_SEND_MBUS_MSG_F
cannot send mbus messages: errno [dec]:
[chars]()
Explanation Unable to complete sending mbus error message Internal error: Contact Cisco's TAC.
This error could be a software problem or could be related to failing hardware. Please report this to
TAC along with other supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-FAB_MBUS_NOT_READY
Fabric card MBUS Ram Agent not loaded prior
to beginning Field Diags Fabric tests
Explanation After launching Fabric Field Diagnostics, the fabric card appear not have MBUS Ram
Agent loaded within the appropriate time. Internal error: Contact Cisco's TAC. This error could be
a software problem or could be related to failing hardware. Please report this to TAC along with
other supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail. Investigate why MBUS Ram agent is not successfully downloaded on the fabric card.
Error Message
%PLATFORM-FDIAGS-3-FABRIC_NOT_DISCONNECTED
Problems occurred while trying to
disconnect slot [dec] from the fabric. RC equals [hex]
Explanation Field diagnostics encountered a failure while trying to restore the fabric for the slot that
was just tested. Field diagnostics uses a FCTL API to disconnect the slot under test from the fabric
when it is done. This API failed, returning the specified return value.
Recommended Action This is a software error, please contact Cisco support to report this problem.
Please collect syslogs, verbose run log, show diags detail and show controller output. If the slot
eventually transitions to the IOS XR RUN state, then no further actions are needed. The system
cleaned itself up. However, if the slot remains in the FDIAGS FAIL state (because field diagnostics
failed) or stays in the FDIAG PASS state (because the user specified the 'wait' parameter). Then you
need to reload the slot to complete the fabric clearing process.
Error Message
%PLATFORM-FDIAGS-3-FABRIC_NOT_RESTORED
Problems occurred while trying to clear
the fabric.
Explanation Field diagnostics encountered a failure while trying to restore the fabric for the slot that
was just tested. Other software errors should have been logged before this to provide details about
what failed.
Recommended Action This is a software error, please contact Cisco support to report this problem.
Please collect syslogs, verbose run log, show diags detail and show controller output.
Error Message
%PLATFORM-FDIAGS-3-FAILED_SYSMGR_FORK
Failed to fork Field Diags process:
[chars]
Explanation Call to fork process for Field Diags failed for given reason Internal error: Contact
Cisco's TAC. This error could be a software problem or could be related to failing hardware. Please
report this to TAC along with other supportive log information to determine the best course of action
for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-FILE_READ_JID_BAD
Cannot read jid data from file
Explanation Could not read that job ID for Field Diags from the file Internal error: Contact Cisco's
TAC. This error could be a software problem or could be related to failing hardware. Please report
this to TAC along with other supportive log information to determine the best course of action for
this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-IDLE_CELL_GEN_ADDR
[chars]() could not determine the idle
cell generation address.
Explanation Field diagnostics was not able to determine the idle cell generation address for the
router's fabric.
Recommended Action This is a software error, please contact Cisco support to report this problem.
Please collect syslogs, verbose run log, show diags detail and show controller output.
Error Message
%PLATFORM-FDIAGS-3-IF_BAD_HALT_OPEN
Unable to open Field Diags halt request file
[chars]: [chars]
Explanation Error opening halt request file. Internal error: Contact Cisco's TAC. This error could be
a software problem or could be related to failing hardware. Please report this to TAC along with
other supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-IF_BAD_HALT_WRITE
Unable to write Field Diags halt request to
file [chars]: [chars]
Explanation Error writing HALT request file Internal error: Contact Cisco's TAC. This error could
be a software problem or could be related to failing hardware. Please report this to TAC along with
other supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-IF_BAD_JID_OPEN
Unable to open Field Diags state file [chars]:
[chars]
Explanation Error opening JID file Internal error: Contact Cisco's TAC. This error could be a
software problem or could be related to failing hardware. Please report this to TAC along with other
supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-IF_BAD_JID_READ
Unable to read Field Diags state from file
[chars]: [chars]
Explanation Error reading JID file Internal error: Contact Cisco's TAC. This error could be a
software problem or could be related to failing hardware. Please report this to TAC along with other
supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-IF_BAD_JID_WRITE
Unable to write Field Diags state to file
[chars]: [chars]
Explanation Error writing JID file Internal error: Contact Cisco's TAC. This error could be a
software problem or could be related to failing hardware. Please report this to TAC along with other
supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-IF_FAIL_CONN_SYSLDR_F
could not connect to LWM [chars] in
[chars]()
Explanation Failed to Connect to sysloader initially Internal error: Contact Cisco's TAC. This error
could be a software problem or could be related to failing hardware. Please report this to TAC along
with other supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-IF_FAIL_SEND_SYSLDR_F
could not send LWM in [chars]()
Explanation Failed to Connect to sysloader initially Internal error: Contact Cisco's TAC. This error
could be a software problem or could be related to failing hardware. Please report this to TAC along
with other supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-IF_FAIL_SYSLDR_DISCONNECT_F
could not LWM disconnect from
[chars] in [chars]()
Explanation Failed to Connect to sysloader initially Internal error: Contact Cisco's TAC. This error
could be a software problem or could be related to failing hardware. Please report this to TAC along
with other supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-IF_FAIL_UUT_LAUNCH
UUT launch failed ([chars]). Exiting.
Explanation Failed to Connect to sysloader initially Internal error: Contact Cisco's TAC. This error
could be a software problem or could be related to failing hardware. Please report this to TAC along
with other supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-IF_INACTIVITY_TIMEOUT
No response from UUT in ~[dec] minutes
([dec] seconds). exiting
Explanation No communication from the UUT in a while. UUT likely became inoperable. Internal
error: Contact Cisco's TAC. This error could be a software problem or could be related to failing
hardware. Please report this to TAC along with other supportive log information to determine the
best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-IF_NON_EXISTANT_JID_OPEN
Unable to open Field Diags state
file [chars]: [chars]
Explanation Error opening JID file Internal error: Contact Cisco's TAC. This error could be a
software problem or could be related to failing hardware. Please report this to TAC along with other
supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-ILLEGAL_FSM_STATE
internal (FSM) state change ILLEGAL: was
[chars], attempted [dec]
Explanation Bad internal state change Internal error: Contact Cisco's TAC. This error could be a
software problem or could be related to failing hardware. Please report this to TAC along with other
supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-INVALID_FABRIC
40G fabric is not supported on 12x04 chassis
Explanation Field diagnostics has been asked to do a 40G operation on a 12x04 chassis, which is not
a supported fabric chassis combination. Field diagnostics is proceeding with the action as if this
where not a 40G fabric.
Recommended Action This is a software error, please contact Cisco support to report this problem.
Please collect syslogs, verbose run log, show diags detail and show controller output.
Error Message
%PLATFORM-FDIAGS-3-INVALID_SLOT
[chars]() encountered an invalid slot ([dec])
Explanation Field diagnostics validated a slot value before using it and found that it was invalid.
Consequently this event was raised. Other field diagnostics errors will be raised to further explain
the impact of this problem.
Recommended Action This is a software error, please contact Cisco support to report this problem.
Please collect syslogs, verbose run log, show diags detail and show controller output.
Error Message
%PLATFORM-FDIAGS-3-MALFORMED_INSTALL_PATH
[chars]. Failing path is ([chars])
Explanation The field diagnostics proxy on the standby RP has received an install path from the
install infrastructure, but it is not formatted as expected. Consequently field diagnostics is not able
to execute on the standby RP.
Recommended Action Internal error: Contact Cisco's TAC. Collect screen output from the active and
standby consoles, syslogs, verbose run log and show diags detail.
Error Message
%PLATFORM-FDIAGS-3-MS_NODE_ID_CREATE_FAIL_F
Could create nodeid for slot [dec]:
[chars] in [chars]()
Explanation Failed to create a node identifier. Internal error: Contact Cisco's TAC. This error could
be a software problem or could be related to failing hardware. Please report this to TAC along with
other supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-MS_PRI_CLK_READ
misc svcs: [chars]: could not read primary
clock
Explanation Failed to read Primary Clock from fctl Internal error: Contact Cisco's TAC. This error
could be a software problem or could be related to failing hardware. Please report this to TAC along
with other supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-MS_READ_REG_FAIL
Failed to read register [hex] from slot
[dec]. Errval equals [hex].
Explanation Failed to read a slot-specific register via an mbus-access Internal error: Contact Cisco's
TAC. This error could be a software problem or could be related to failing hardware. Please report
this to TAC along with other supportive log information to determine the best course of action for
this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-MS_UNDEF_MS_MSG
misc svcs: [chars]: Undefined MBUS_MISC_SVCS
message received: Ignored: msg [hex]
Explanation Misc services server received an unrecognized message Internal error: Contact Cisco's
TAC. This error could be a software problem or could be related to failing hardware. Please report
this to TAC along with other supportive log information to determine the best course of action for
this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-MS_WRITE_REG_FAIL
Failed to write [hex] to register [hex] on
slot [dec]. Errval equals [hex].
Explanation Failed to write a slot-specific register via an mbus-access Internal error: Contact Cisco's
TAC. Collect syslogs, verbose run log and show diags detail.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-MS_XBAR_MAP
misc svcs: [chars]: could not read xbar map
Explanation Failed to read xbar map from fctl Internal error: Contact Cisco's TAC. This error could
be a software problem or could be related to failing hardware. Please report this to TAC along with
other supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-NO_PRIMARY_CSC
Cannot determine which CSC is the primary.
RC:[dec]-[dec]
Explanation Field diagnostics needs to know which CSC is the primary before it can run on the fabric
cards. However, it was not able to determine which CSC was the primary. The field diagnostics run
stops.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-NO_TIME_OF_DAY
no time of day
Explanation Time of Day unavailable internally
Recommended Action Time of day (calendar) may not be initialized. Set using the appropriate CLI
and options.
Error Message
%PLATFORM-FDIAGS-3-NODE_ID_EXTRACTION_FAILED
Failed to extract node id from var:
line [dec]
Explanation One of the calls to a node ID extraction function returned an error Internal error: Contact
Cisco's TAC. This error could be a software problem or could be related to failing hardware. Please
report this to TAC along with other supportive log information to determine the best course of action
for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-NON_UUT_IN_STATE
Unexpected message received during UUT_ON
state: sub-msg [hex] from slot [dec]
Explanation Field Diags was not expecting this type of message at this time. If this problem persists
and diags does not complete, Contact Cisco's TAC. This error could be a software problem or could
be related to failing hardware. Please report this to TAC along with other supportive log information
to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-PROBLEM_WITH_FDIAG_REQUEST
Failed to validate field
diagnostic request. Unexpected return code: [dec]
Explanation There is some problem with field diagnostic software since a function has returned an
unexpected value. Internal error: Contact Cisco's TAC. This error could be a software problem.
Please report this to TAC along with other supportive log information to determine the best course
of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-PROG_REG_FAIL
Failed [chars] write [hex] to register [hex] on
slot/broadcast group [dec]. Errval equals [hex]
Explanation Failed to write a value to the register in the specified slot or broadcast group. Internal
error: Contact Cisco's TAC. Collect syslogs, verbose run log and show diags detail.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-RESTORE_DEFAULT_RAM_AGENT
FAILURE re-loading default mbus ram
agent
Explanation This card requires a special version of mbus Ram Agent for compatibility with diags for
C2W requests for SPA communication Internal error: Contact Cisco's TAC. This error could be a
software problem or could be related to failing hardware. Please report this to TAC along with other
supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-RP_FILE_PATH
Unable to obtain file path for RP field
diagnostics image. Fail code: [hex]
Explanation The field diagnostics proxy on the standby RP was not able to determine the file path
for the RP's field diagnostics binary. An infrastructure function failed, returning the fail code
displayed. Consequently, field diagnostics is not able to execute on the standby RP.
Recommended Action Internal error: Contact Cisco's TAC. Collect screen output from the active and
standby consoles, syslogs, verbose run log and show diags detail.
Error Message
%PLATFORM-FDIAGS-3-RP_INSTALL_PATH
Unable to obtain install path for RP field
diagnostics image. Fail code: [hex]
Explanation The field diagnostics proxy on the standby RP was not able to determine the install path
for the RP's field diagnostics binary. An infrastructure function failed, returning the fail code
displayed. Consequently, field diagnostics is not able to execute on the standby RP.
Recommended Action Internal error: Contact Cisco's TAC. Collect screen output from the active and
standby consoles, syslogs, verbose run log and show diags detail.
Error Message
%PLATFORM-FDIAGS-3-SPA_ID_FAIL
Unable to identify SPA's inserted in slot [dec]
Explanation The field diags processs was unable to determine which SPAs where inserted in the SIP.
Internal error: Contact Cisco's TAC. This error could be a software problem or could be related to
failing hardware. Please report this to TAC along with other supportive log information to determine
the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-SPA_UNSUPPORTED_INSTANCE
Requested instance ([dec]) (bay) not
supported by this UUT (min equals [dec], max equals [dec])
Explanation Spa bay requested not supported
Recommended Action Select a spa bay in within the appropriate range
Error Message
%PLATFORM-FDIAGS-3-SPCL_RAM_AGENTDL_FAILED
Download of LC Ram Agent
diag_mbus_ram.ucode failed
Explanation Download of diag_mbus_ram.ucode failed Internal error: Contact Cisco's TAC. This
error could be a software problem or could be related to failing hardware. Please report this to TAC
along with other supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-SYSDB_BIND_FAILURE
Cannot connect to the system data base.
Field diagnostics cannot be run.
Explanation Cannot bind to path /admin/oper/instmgr-edm/gl in the system data base. This path is
used to get the current setting of the config-register on the standby RP. Internal error: Contact
Cisco's TAC. This error could be a software problem. Please report this to TAC along with other
supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-SYSLDR_RESULT_CODE_OUT_OF_BOUNDS
Result code from sysloader
([dec]) exceeds list of known messages
Explanation Coding violation: Sysldr code returns unexpected cause. Internal error: Contact Cisco's
TAC. This error could be a software problem or could be related to failing hardware. Please report
this to TAC along with other supportive log information to determine the best course of action for
this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-SYSTEM_ERR_NO_CONTINUE
Sysldr reporting error - Field Diags
will not commence testing
Explanation Sysldr reporting error - time to quit Field Diags Internal error: Contact Cisco's TAC.
This error could be a software problem or could be related to failing hardware. Please report this to
TAC along with other supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-T_O_D_CONVERT_ERR
time of day conversion error
Explanation Internal error: Contact Cisco's TAC. This error could be a software problem or could be
related to failing hardware. Please report this to TAC along with other supportive log information to
determine the best course of action for this UUT. Internal Time Of Day conversion error
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-3-UNRECOGNIZED_CARD
Card type ([dec]) is NOT recognized
Explanation This card type is not recognized in this version
Recommended Action If available, upgrade to a more recent version of the diags component.
Error Message
%PLATFORM-FDIAGS-3-UNSUPP_CARD
Card type not supported
Explanation This card type is not supported in this version
Recommended Action if available, upgrade to a more recent version of the diags component.
Error Message
%PLATFORM-FDIAGS-3-VARIABLE_GET
Unable to get variable '[chars]'. Fail code:
[hex]
Explanation The field diagnostics proxy on the standby RP was not able to obtain the specified
environment variable. Consequently it was not able to adjust the environment to run the field
diagnostics application on the standby RP.
Recommended Action Internal error: Contact Cisco's TAC. Collect screen output from the active and
standby consoles, syslogs, verbose run log and show diags detail.
Error Message
%PLATFORM-FDIAGS-3-VARIABLE_SET
Unable to set variable '[chars]'. Fail code:
[hex]
Explanation The field diagnostics proxy on the standby RP was not able to modify the specified
environment variable. Consequently it was not able to adjust the environment to run the field
diagnostics application on the standby RP.
Recommended Action Internal error: Contact Cisco's TAC. Collect screen output from the active and
standby consoles, syslogs, verbose run log and show diags detail.
Error Message
%PLATFORM-FDIAGS-4-BOOT_ALREADY_SET
BOOT variable is already set.
Explanation The field diagnostics proxy on the standby RP was attempting to modify the standby's
environment variables in order to run the field diagnostics binary. However, it found that the BOOT
variable was already set. This is unexpected, but should not be harmful. The application continued
with its attempt to load and run the field diagnostics application on the standby RP.
Recommended Action If the warning continuously appears when running field diagnostics on the
standby RP, or if the standby RP fails to load and launch the field diagnostics application then
contact Cisco's TAC. Collect screen output from the active and standby consoles, syslogs, verbose
run log and show diags detail.
Error Message
%PLATFORM-FDIAGS-4-ERROR_AFTER_RESULTS_REPORT
Unexpected return value from
reporting results to sysldr: [chars]
Explanation Resulting response from sysldr after reporting final results indicates a non-happy sysldr.
Reason in string from sysldr Internal error: Contact Cisco's TAC. This error could be a software
problem or could be related to failing hardware. Please report this to TAC along with other
supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-4-SYSDB_ITEM_GET_FAILURE
There is a problem with the standby RP
state. Field diagnostics cannot be run
Explanation The standby RP does not respond to a configuration query from the active RP. The
system data base (sysdb) get of the tuple /admin/oper/instmgr-edm/gl/config-register has failed for
the standby RP. Internal error: Contact Cisco's TAC. This error could be a software problem or could
be related to failing hardware. Please report this to TAC along with other supportive log information
to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail. Check the current state of the standby RP using the 'show platform' command.
Error Message
%PLATFORM-FDIAGS-4-UNEXP_MSV_SUB_MSG
Unexpected Misc Services message subtype
[dec] received from slot [dec]
Explanation An unexpected MBUS_FDIAG MISC Services message was received from UUT.
Possibly a mal-formed or unfinished software enhancement. Internal error: Contact Cisco's TAC.
This error could be a software problem or could be related to failing hardware. Please report this to
TAC along with other supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-4-UNEXP_SUB_MSG
Unexpected message subtype [dec] received from
slot [dec]
Explanation An unexpected MBUS_FDIAG message was received from UUT. Possibly a
mal-formed or unfinished software enhancement. Internal error: Contact Cisco's TAC. This error
could be a software problem or could be related to failing hardware. Please report this to TAC along
with other supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-4-UNSUPPORTED_RP_HW_CONFIG
Field diagnostics cannot be run on
[chars].
Explanation IOS-XR Field diagnostics is not currently supported on the specified RP configuration.
Recommended Action This is a warning. This is not a defect. The user attempted to execute IOS-XR
field diagnostics on an unsupported RP configuration.
Error Message
%PLATFORM-FDIAGS-4-WRONG_CONFIG_REG_VAL
WARNING: Field diagnostics cannot be run
with the current config-register setting
Explanation The router must be configured to auto boot the standby RP from disk if the user wants
to run field diagnostics on the standby RP. The config-register setting may have been changed
manually to the wrong setting by the user.
Recommended Action Configure the router to disk boot the standby RP. Both the BOOT variable and
CONFREG variable must be set correctly. The present settings can be displayed using the 'show
variables boot' command when in ADMIN mode. If the BOOT variable appears to be correct then
the CONFREG can be set to the correct value (0x102) by issuing the 'config-register 0x102'
command in ADMIN mode.
Error Message
%PLATFORM-FDIAGS-5-CLEANED_DANGLING_JID_FILE
Deleted orphaned Field Diags jid
file
Explanation A file from a previous instance of Field Diags was left. We have now deleted it.
Recommended Action No action required
Error Message
%PLATFORM-FDIAGS-5-DIAG_ONLY_SUPPORT_IN_IOX_RUNNING_STATE
Field Diagnostics can
only be invoked when PRP is in IOX Running state.
Explanation The field diagnostics can only be invoked when the PRP is in IOX Running state.
Recommended Action Not applicable, informational message only
Error Message
%PLATFORM-FDIAGS-5-DL_DONE
Field Diags download completed on slot [dec]. Status:
[chars]
Explanation This is a notice field diags has been downloaded to the specified slot. The next step is
that field diags will start running on the specified slot.
Recommended Action Nothing. This is a notice that field diags been downloaded to the specified slot.
This is only done when a user manually runs field diags from the CLI.
Error Message
%PLATFORM-FDIAGS-5-DL_START
Field Diags downloading to slot [dec]
Explanation This is a notice that field diags has started to download to the specified slot.
Recommended Action Nothing. This is a notice that field diags has started to download to the
specified slot. This is only done when a user manually runs field diags from the CLI.
Error Message
%PLATFORM-FDIAGS-5-DONE
Field Diags completed for slot [dec]
Explanation This is a notice that field diags has completed on the specified slot. This is the last field
diags related message for this slot.
Recommended Action Nothing. This is a notice that field diags has stopped on the specified slot. If
field diags passed the slot will automatically reload IOS, if if failed, the card will remain offline until
it is manually reset by the user.
Error Message
%PLATFORM-FDIAGS-5-HALT_REQUESTED
A halt request is present: Shutting down Field
Diags process (FSM)
Explanation FSM has detected that a halt is to be initiated
Recommended Action nothing.
Error Message
%PLATFORM-FDIAGS-5-IF_LONGEST_TIME_MSG
Longest time inactivity ([dec]
secs)(~[dec] minutes) just after [[chars]]
Explanation The longest time difference message preceding this
Recommended Action none - informational only
Error Message
%PLATFORM-FDIAGS-5-IF_NO_CONSOLE
Can not open /dev/console to write, fdiag quits
Explanation Cannot open console for output. Internal error: Contact Cisco's TAC. This error could
be a software problem or could be related to failing hardware. Please report this to TAC along with
other supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-5-IF_TERMINATED_F_DIAGS_OK
Successfully terminated Field Diags
(jid equals [dec], Field Diags state file [chars])
Explanation Success in terminating Field Diags instance on a particular slot
Recommended Action None - Action performed successfully.
Error Message
%PLATFORM-FDIAGS-5-IF_TOTAL_TEST_TIME
Total Test Time: ~[dec] minutes ([dec]
seconds)
Explanation Ho long this set of tests ran for
Recommended Action none - informational only
Error Message
%PLATFORM-FDIAGS-5-LC_TYPE_DEFAULT_RAM_AGENT
Now restoring default ram agent
([chars])
Explanation This card had the diags ram agent loaded for the test, but will now restore the system
one Internal error: Contact Cisco's TAC. This error could be a software problem or could be related
to failing hardware. Please report this to TAC along with other supportive log information to
determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-5-LC_TYPE_REQUIRES_SPCL_RAM_AGENT
Linecard type requires
diags_mbus_ram.ucode - downloading
Explanation This card requires a special version of mbus Ram Agent for compatibility with diags for
C2W requests for SPA communication Internal error: Contact Cisco's TAC. This error could be a
software problem or could be related to failing hardware. Please report this to TAC along with other
supportive log information to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
Error Message
%PLATFORM-FDIAGS-5-START
Field Diags starting on slot [dec]
Explanation This is a notice that a user has started field diags on the specified slot.
Recommended Action Nothing. This is a notice that field diags was started on the specified slot.
Consequently, this slot will be taken offline as the field diags image is downloaded to and run on the
slot.
Error Message
%PLATFORM-FDIAGS-5-SYSLDR_FINISH_HANDOFF
Sysldr notified of completion: params
sl:[dec] wait:[hex] diag_stats:[hex] roe_flag:[hex]
Explanation Just finishing diag command and telling sysldr to handle finished diags state on the same
slot
Recommended Action nothing
Error Message
%PLATFORM-FDIAGS-6-COMPLETE
Field Diags COMPLETE on UUT ([chars]) [chars], card
type [dec], [chars] s/n [chars]
Explanation Field diagnostics has completed, where the message identifies the final status, the card's
numeric and string type as well as its serial number.
Recommended Action None. This is an informational message to log the completion status of field
diagnostics.
Error Message
%PLATFORM-FDIAGS-6-OUT
[chars]
Explanation Non error-specific redirected output from diag process to syslog. This may be test
names, progress messages, or failure information generated by the UUT.
Recommended Action No action
Error Message
%PLATFORM-FDIAGS-6-RESULT
Field Diags COMPLETE on UUT ([chars]) [chars] card type
[dec] [[chars]] s/n [chars]
Explanation Field Diagnostics final results
Recommended Action No action
Error Message
%PLATFORM-FDIAGS-6-UUT_OUT
UUT [chars]: [chars]
Explanation Text output from UUT (Cisco use only) Non error-specific redirected output from diag
process to syslog. This may be test names, progress messages, or failure information generated by
the UUT.
Recommended Action No action
Error Message
%PLATFORM-FDIAGS-6-UUT_OUT_I
UUT (init) [chars]: [chars]
Explanation Text output from UUT during init state (Cisco use only) Non error-specific redirected
output from diag process to syslog. This may be test names, progress messages, or failure
information generated by the UUT.
Recommended Action No action
Error Message
%PLATFORM-FDIAGS-7-FORCE_INTO_FSM
Forcing into FSM mode, even though sysldr load
UUT returned error
Explanation Internal use - ignoring sysldr error, continuing to Field Diags FSM
Recommended Action nothing
Error Message
%PLATFORM-FDIAGS-7-NON_HELLO_MSG
During Init state, unexpected mbus sub-message
[hex] received from slot [dec]
Explanation Field Diags was not expecting this type of message at this time. If this problem persists
and diags does not complete, Contact Cisco's TAC. This error could be a software problem or could
be related to failing hardware. Please report this to TAC along with other supportive log information
to determine the best course of action for this UUT.
Recommended Action Internal error: Contact Cisco's TAC. Collect syslogs, verbose run log and show
diags detail.
FFQ Messages
Error Message
%PLATFORM-FFQ-0-SW_INIT_ERR
A software error occurred in the FromFab driver
component during initialization: [chars]
Explanation The fabricq_prp_driver process which controls the FromFab driver on the route
processor has failed to initalize and cannot recover automatically. This is a software fault. The
FromFab driver controls the hardware that receives data from the fabric. It runs in the
fabricq_prp_driver process. An unrecoverable failure of the fabricq_prp_driver process may prevent
this route processor card from communicating with other cards on the chassis. %s indicates the type
failure
Recommended Action Restart the fabricq_prp_driver process with the following command: 'process
restart fabricq_prp_driver' If the error message appears again, then: if a redundant route processor
card has been configured: 1 - force a failover with the following command in admin mode:
'redundancy switchover' 2 - reload the route processor card that failed with the following command
in admin mode: 'reload location RP/0/x/CPU0 ' where x is the slot of route processor that generated
the error. if no redundant RP is configured you will need to reboot the router by issuing the reload
command. If the error recurs call your Cisco technical support representative and provide the
gathered information. Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FFQ-3-CORRUPT_PKT
Corrupted packet, start_offset [hex], length
[unsigned int], slot [unsigned int]
Explanation This message indicates that a buffer was received from the fabric with a corrupted buffer
header.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FFQ-3-CORRUPT_PTR
Assembler packet pointer corrupt: pkt [hex], dgram
[hex], oq [hex]
Explanation This message indicates that the reassembly buffer pointer used by assembler is
incorrect.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FFQ-3-FATAL
ffq: fatal error encountered, reason equals [chars]
Explanation ffq manager encountered a fatal error and is not able recover from the error. A reason
text will be supplied call support with this text.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FFQ-3-FATAL_2
ffq: fatal error encountered, reason equals [chars],
errno equals [dec]
Explanation ffq encountered a fatal error and is not able to recover from the error. A reason text will
be supplied call support with this text. An integer errno will also be printed.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FFQ-3-GEN_INFO
ffq: general information,[chars]
Explanation The FFQ's informational message.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FFQ-3-INFO
ffq: service degrading error, reason equals [chars]
Explanation The ffq encountered an error that would lead to degraded service.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FFQ-3-MALLOC_FAILED
FFQ: queue [dec] alloc [dec] bytes error for ptr
[hex] of max [hex]
Explanation FFQ encountered a fatal memory allocation error
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%PLATFORM-FFQ-3-MEM_ERR
No memory available for Assembler queues in [chars]
Explanation This message indicates that Assembler driver is not able to allocate memory for the
Queues and other use. This usually indicates a memory problem.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FFQ-3-NOBUF
No buffers available for Assembler error [unsigned int]
Explanation This message indicates that there are too many messages coming from the GSR Line
Card. There are no more buffers on the RP to handle these messages. Try shutting down debugs on
Line Card or reloading it.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FFQ-3-NOT_YET_IMPLEMENTED
ffq: this function [chars] is not yet
implemented
Explanation FFQ, a function was not implemented.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FFQ-3-PAK_FREE_ERR
The fabric driver failed to return a buffer to the
free list from: [chars]
Explanation The fabric driver has failed to return a packet buffer received from the fabric to the free
list. If this error keeps recurring it could result in the depletion of buffer for packet received on the
route processor from the fabric. %s is the entity processing the packet.
Recommended Action If this error occurs again copy the system messages exactly as they appear, call
your Cisco technical support representative. Copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-FFQ-3-PAK_INVALID
Invalid packet type [dec]
Explanation FFQ has received an invalid packet type from the fabric.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FFQ-3-RATEI
No timer interval for [chars]
Explanation An internal data structure was missing a field.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FFQ-3-RATEW
No timer wheel for [chars]
Explanation An internal data structure was missing a field.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FFQ-3-TMR
Call to [chars] failed, cerrno equals [hex]
Explanation The library call failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FFQ-3-USAGE
ffq: invalid option [chars] passed to ffq server
Explanation Startup option supplied to FFQ is not valid.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-FFQ-4-PAK_INVALID
Invalid packet type received from fabric on route
processor: [dec]
Explanation FFQ has received an invalid packet type from the fabric. This error will not affect the
functionality or stability of the system. %d packet type received
Recommended Action If this error occurs continuously call your Cisco technical support
representative and provide the gathered information. Copy the error message exactly as it appears
on the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
FIB_DBG Messages
Error Message
%PLATFORM-FIB_DBG-3-ERR_DEBUG_LOG
[chars]
Explanation PLATFORM FIB, error
Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform
trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent.
Report to your technical support representative.
Error Message
%PLATFORM-FIB_DBG-3-ERR_INFO_VERBOSE
[chars] [chars] [chars] [dec]
Explanation An internal error occurred in FIB engine layer for collecting traces. The message string
indicates the reason for the failure. This message also provides an error code. Additionally, it
provides a more verbose information of the error.
Recommended Action This message is just for information. No action is needed.
Error Message
%PLATFORM-FIB_DBG-3-ERR_INFO_VERBOSE
[chars] [chars] [chars] [dec]
Explanation PLATFORM FIB, error information
Recommended Action Encounter internal error during platform FIB debug initialization. Report to
your technical support representative.
FIB_IDB_LIB Messages
Error Message
%PLATFORM-FIB_IDB_LIB-3-ERR_STR
[chars]: [chars] ([unsigned int])
Explanation A runtime failure occurred in FIB engine layer. Typically, this is an internal error. The
message string indicates the reason for the failure. This message also provides an error code and a
string interpretation of the error code. Here is a list of possible reasons for this message (not
all-inclusive). - Failed to retrieve information from FIB objects. This condition indicates a problem
with the software on the card where the error is seen. - Failed to initialize objects. This condition
indicates a problem with the software on the card. Typically, this occurs when the software tries to
initialize invalid objects. - Unexpected events. This condition indicates a problem where an event is
triggered in the software unexpectedly on the card. - Invalid objects. This condition indicates a
problem where the object being processed by the software is invalid.
Recommended Action Please collect the console log and the CLI output. CLI RP show cef /RP LC
show cef location show cef trace location show cef platform trace common all location /LC TECH
show tech cef show version show install summary /TECH /CLI Also notice if the error message is
transient or persistent. Report to your technical support representative.
Error Message
%PLATFORM-FIB_IDB_LIB-3-ERR_STR
[chars]: [chars] ([unsigned int])
Explanation PLATFORM FIB, error information
Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform
trace (show cef platform trace all loc ). Also notice if the error message is transcient or persistent.
Report to your technical support representative.
Error Message
%PLATFORM-FIB_IDB_LIB-3-ERROR
[chars]
Explanation A runtime failure occurred in FIB engine layer. Typically, this is an internal error. The
message string indicates the reason for the failure. Here is a list of possible reasons for this message
(not all-inclusive). - Failed to retrieve information from FIB objects. This condition indicates a
problem with the software on the card where the error is seen. - Failed to initialize objects. This
condition indicates a problem with the software on the card. Typically, this occurs when the software
tries to initialize invalid objects. - Unexpected events. This condition indicates a problem where an
event is triggered in the software unexpectedly on the card. - Invalid objects. This condition
indicates a problem where the object being processed by the software is invalid.
Recommended Action Please collect the console log and the CLI output. CLI RP show cef /RP LC
show cef location show cef trace location show cef platform trace common all location /LC TECH
show tech cef show version show install summary /TECH /CLI Also notice if the error message is
transient or persistent. Report to your technical support representative.
Error Message
%PLATFORM-FIB_IDB_LIB-3-ERROR
[chars]
Explanation PLATFORM FIB, error
Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform
trace (show cef platform trace all loc ). Also notice if the error message is transcient or persistent.
Report to your technical support representative.
FIB_LTRACE Messages
Error Message
%PLATFORM-FIB_LTRACE-3-ERR_INFO_VERBOSE
[chars] [dec] [chars] [chars] [dec]
Explanation PLATFORM FIB, error information
Recommended Action Encouter internal error during platform FIB ltrace initialization. Report to your
technical support representative.
Error Message
%PLATFORM-FIB_LTRACE-3-ERR_INFO_VERBOSE
[chars] [dec] [chars] [chars] [dec]
Explanation An internal error occurred in FIB engine layer for collecting traces. The message string
indicates the reason for the failure. This message also provides an error code. Additionally, it
provides a more verbose information of the error.
Recommended Action This message is just for information. No action is needed.
FPD_BURNER Messages
Error Message
%PLATFORM-FPD_BURNER-3-BAD_ARG
Bad command option: [chars] [chars]
Explanation Bad coammand option.
Recommended Action No action is required..
Error Message
%PLATFORM-FPD_BURNER-3-FILE_OP_ERR
[chars]: [chars] in function [chars] at line
[dec]
Explanation Error occured with file operations.
Recommended Action No action is required..
Error Message
%PLATFORM-FPD_BURNER-3-NO_MEM
Failed in allocating memory in function [chars] at
line [dec]
Explanation No enough memory.
Recommended Action No action is required..
Error Message
%PLATFORM-FPD_BURNER-5-progress
[chars] [chars]
Explanation Output progress to RP console.
Recommended Action No action is required..
Error Message
%PLATFORM-FPD_BURNER-5-version
[chars] version [dec].[dec] is not supported for
this board.
Explanation Invalid FPD version to RP console.
Recommended Action No action is required..
FSYNC Messages
Error Message
%PLATFORM-FSYNC-3-CLOCK_CONFIG_NOT_SUPPORTED_IN_HARDWARE
The configuration for
two synchronization ports, [chars] and [chars], is incompatible with the hardware.
When sync port #[unsigned int] is in [chars] mode, hardware will not support port
#[unsigned int] in [chars] mode.
Explanation Due to limitations in ASR9000 RSP frequency synchronization hardware, certain
combinations of clock-interface config are not supported. If one clock-interface (sync 0 or sync 1)
is configured in any of these modes: clock-mode bits-input t1 clock-mode bits-output t1 clock-mode
bits-output 6m-output-only then the following configurations for the other clock-interface are
prohibited: clock-mode bits-input e1 clock-mode bits-input 2m clock-mode bits-output e1
clock-mode bits-output 2m Note that 'clock-mode uti' is compatible with all other modes; that is, if
one clock-interface is configured 'clock-mode uti' then the other clock-interface can have any
clock-mode ... including 'uti'. Likewise, 'clock-mode bits-input 64k-input-only' is compatible with
all other modes.
Recommended Action Do not attempt to configure RSP clock interfaces in mixed T1 and E1 modes.
In this context, 'T1 mode' includes '6m-output-only' and 'E1 mode' includes '2m'. The simplest
workaround to put your system in a consistent state where a not-mixed-T1-E1 configuration will be
accepted is as follows: RP/0/RSP0/CPU0:ios# config RP/0/RSP0/CPU0:ios(config)#
clock-interface sync 0 location 0/RSP0/CPUO RP/0/RSP0/CPU0:ios(config-clock-if)#
port-parameters RP/0/RSP0/CPU0:ios(config-clk-freqsync)# clock-mode uti
RP/0/RSP0/CPU0:ios(config-clk-freqsync)# commit RP/0/RSP0/CPU0:ios(config-clk-freqsync)#
root RP/0/RSP0/CPU0:ios(config)# clock-interface sync 1 location 0/RSP0/CPUO
RP/0/RSP0/CPU0:ios(config-clock-if)# port-parameters
RP/0/RSP0/CPU0:ios(config-clk-freqsync)# clock-mode uti
RP/0/RSP0/CPU0:ios(config-clk-freqsync)# commit RP/0/RSP0/CPU0:ios(config-clk-freqsync)#
end With both ports in UTI mode, you will be able to change the configuration to fit your
requirements.
Error Message
%PLATFORM-FSYNC-3-FIXME
SyncAgent Server function not implemented: [chars]()
Explanation Somebody called a SyncAgent API function that has yet to be implemented.
Recommended Action Update the software image on all nodes to use released software instead of this
bogus developer's version
Error Message
%PLATFORM-FSYNC-3-VER_MISMATCH
SyncAgent Client API version mismatch detected by
process [dec]: Expected [chars]([unsigned int] equals [hex]), received [unsigned
int] equals [hex].
Explanation SyncAgent has detected incompatible versions between its Client API and the
currently-running server.
Recommended Action Update the software image on all nodes to use the same SW version.
Error Message
%PLATFORM-FSYNC-4-INIT_FAILED
SyncAgent [chars] failed to [chars] during
initialization: [chars]
Explanation An error was encountered while the specified process was initializing. The error
message contains details about the source of the error. Frequency synchronization on this line card
is disabled.
Recommended Action The process will exit and will be restarted. If the problem persists, Copy the
error message exactly as it appears on the console or in the system log, call your Cisco technical
support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-FSYNC-5-CLOCK_INTERFACE_0_OUTPUT_SQUELCHED
[chars]: Disabling [chars]
output on clock-interface sync 0 location [chars] due to loss of external
synchronization signal.
Explanation When no external clock source is available, this status propagates to BITS output ports
in 2MHz and 6.312MHz modes. When an external source is qualified, this alarm will be cleared.
Recommended Action None. This is just a status indication.
Error Message
%PLATFORM-FSYNC-5-CLOCK_INTERFACE_0_SENDING_AIS
[chars]: Sending [chars] AIS on
clock-interface sync 0 location [chars] due to loss of external synchronization
signal.
Explanation When no external clock source is available, this status propagates to BITS output ports
in T1 and E1 modes. When an external source is qualified, this alarm will be cleared.
Recommended Action None. This is just a status indication.
Error Message
%PLATFORM-FSYNC-5-CLOCK_INTERFACE_0_TX_DISABLE
[chars]: [chars] Transmitter
disabled on clock-interface sync 0 location [chars] standby RSP.
Explanation On the standby RSP, BITS outputs are disabled. This prevents the sync 0 transmitters
on RSP0 and RSP1 from interfering with one another when a Y-cable is installed.
Recommended Action None. This is just a status indication.
Error Message
%PLATFORM-FSYNC-5-CLOCK_INTERFACE_1_OUTPUT_SQUELCHED
[chars]: Disabling [chars]
output on clock-interface sync 1 location [chars] due to loss of external
synchronization signal.
Explanation When no external clock source is available, this status propagates to BITS output ports
in 2MHz and 6.312MHz modes. When an external source is qualified, this alarm will be cleared.
Recommended Action None. This is just a status indication.
Error Message
%PLATFORM-FSYNC-5-CLOCK_INTERFACE_1_SENDING_AIS
[chars]: Sending [chars] AIS on
clock-interface sync 1 location [chars] due to loss of external synchronization
signal.
Explanation When no external clock source is available, this status propagates to BITS output ports
in T1 and E1 modes. When an external source is qualified, this alarm will be cleared.
Recommended Action None. This is just a status indication.
Error Message
%PLATFORM-FSYNC-5-CLOCK_INTERFACE_1_TX_DISABLE
[chars]: [chars] Transmitter
disabled on clock-interface sync 1 location [chars] standby RSP.
Explanation On the standby RSP, BITS outputs are disabled. This prevents the sync 1 transmitters
on RSP0 and RSP1 from interfering with one another when a Y-cable is installed.
Recommended Action None. This is just a status indication.
Error Message
%PLATFORM-FSYNC-6-INIT_INFO
SyncAgent [chars] [chars] during initialization:
[chars]
Explanation This message is informational; it doesn't indicate a failure, only that some
out-of-the-ordinary event has been encountered. The message contains details about the source of
the event. Frequency synchronization functionality will not be impacted by this event; however,
history ('show sync-agent ...') and/or debugging support may be unavailable.
Recommended Action None.
Error Message
%PLATFORM-FSYNC-6-NOT_SUPPORTED
Frequency Synchronization is not supported on
this line card.
Explanation This line card does not have hardware support for Synchronous Ethernet operation.
Recommended Action None.
G_PLIM_QOS Messages
Error Message
%PLATFORM-G_PLIM_QOS-2-EVENT_BLOCK
An error occurred while handling an event:
[chars]
Explanation The event handling function returned an error which could not be handled
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-G_PLIM_QOS-2-THREAD_CREATE_FAILED
Could not create a thread - [chars]
Explanation pthread_create function failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-G_PLIM_QOS-3-ERROR
[chars]
Explanation An error occured prior to debug service initialization
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-G_PLIM_QOS-3-MALLOC_FAILED
Could not allocate memory : [chars]
Explanation Call to malloc() failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
GSR_FIB_STATS_API Messages
Error Message
%PLATFORM-GSR_FIB_STATS_API-3-ERROR
[chars], error [dec] ([chars])
Explanation Failed to perform the action specified in the error message.
Recommended Action 'Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.'
GSR_IPV4_EA Messages
Error Message
%PLATFORM-GSR_IPV4_EA-3-ERROR
[chars], error [chars]
Explanation This is an error message in the c12000 platform specific code software to indicate
anomolies that are not FATAL. This error is most likely caused by a temporary situation, so is
unlikely to re-occur. %s - indicates the reason for the failure. %s - is the decoded error reason.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
GSR_IPv6_EA Messages
Error Message
%PLATFORM-GSR_IPv6_EA-3-ERROR
[chars], error [chars]
Explanation This is an error message in the c12000 platform specific code software to indicate
anomolies that are not FATAL. This error is most likely caused by a temporary situation, so is
unlikely to re-occur. %s - indicates the reason for the failure. %s - is the decoded error reason.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
GSR_lc_exmem Messages
Error Message
%PLATFORM-GSR_lc_exmem-1-RES_ERROR
System run out of [chars], no pages left
Explanation A error occurred in GSR external memory manager resulting in a failure to provide
some system service as indicated in the message text.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%PLATFORM-GSR_lc_exmem-3-ERROR
exmem: error encountered, reason equals [chars]
Explanation A error condition occured during init of the LC external memory manager. Connection
to sysdb from LC external memory manager failed. The LC external memory manager could not
complete proper operation.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-GSR_lc_exmem-3-FATAL
exmem: fatal error encountered, reason equals
[chars]
Explanation A fatal error condition is encountered in LC external memory manager. The LC external
memory manager could not complete proper operation.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-GSR_lc_exmem-4-exception
[chars]
Explanation A SW exception of unexpected condition or an out of resources (memory, HW profiles,
etc) situation.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
GSR_LC_PM Messages
Error Message
%PLATFORM-GSR_LC_PM-2-FAULT_LC
LC Reset: Reason - [chars]
Explanation Platform manager Error Handling recieved an error from one of the LC devices. The LC
MUST be reset.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-GSR_LC_PM-2-FAULT_LC
LC Reset: Reason - [chars]
Explanation Platform manager client API received an error from one of the linecard software driver
processes that crashed due to a software problem and the LC must be reloaded. The platform-mgr
process controls linecard resets for the software driver processes. If a linecard software driver
crashes due to a software problem, it can get into a very bad and may be unrecoverable. This action
is taken to reload the linecard immediately. %s - Contains the process and reason for the linecard
reload.
Recommended Action The linecard will be automatically reloaded to recover. Copy the error message
exactly as it appears on the console or in the system log, call your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM-GSR_LC_PM-3-CONN_ERR
Process connection failed: ([chars]%s)
Explanation The linecard platform-mgr process failed to connect its process to the route processor
processes during process initialization. The platform-mgr process runs on the linecard and handles
interface information between the route processor and the linecard hardware drivers. It also stores
all local linecard information for every interface configured on the linecard. If the platform-mgr fails
to connect, no linecard interfaces can be created or deleted. The platform-mgr show commands will
also not be available. %s - indicates the reason for the failure. %s - is the decoded error reason.
Recommended Action The System Manager process (sysmgr) may not automatically respawn this
process upon failure if processes get out of sync. Otherwise the process should be restarted. Execute
'show process gsr_pm location 0/x/cpu0' to verify that the process is up and running and has been
restarted. If it is still non-operational, or has not been automatically restarted, try doing 'process
restart gsr_pm location 0/x/cpu0'. If the message recurs, copy the error message exactly as it appears
on the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-GSR_LC_PM-3-ENGINE_PORT
gsr_lc_pm: [chars] [hex]
Explanation gsr_lc_pm encountered an error and is not able to recover from the error. A reason text
will be supplied. call support with this text.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-GSR_LC_PM-3-FATAL
GSR_LC_PM: Fatal Error, reason equals [chars]
Explanation Platform manager encountered a fatal error and is not able recover from the error. A
reason text will be supplied call support with this text.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-GSR_LC_PM-3-FATAL_2
gsr_lc_pm: fatal error encountered, reason equals
[chars], errno equals [dec]
Explanation gsr_lc_pm encountered a fatal error and is not able to recover from the error. A reason
text will be supplied call support with this text. An integer errno will also be printed.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-GSR_LC_PM-3-INIT_ERR
Process initialization failed: ([chars]%s)
Explanation The linecard platform-mgr process failed to initialize. The platform-mgr process runs
on the linecard and handles interface information between the route processor and the linecard
hardware drivers. It also stores all local linecard information for every interface configured on the
linecard. If the platform-mgr fails to initialize, no linecard interfaces can be created or deleted. %s
- indicates the reason for the failure. %s - is the decoded error reason.
Recommended Action The System Manager process (sysmgr) will automatically respawn this
process, up to a fixed number of times when this error is encountered, to recover. Execute 'show
process gsr_pm location 0/x/cpu0' to verify that the process is up and running. If it is still
non-operational, try doing 'process restart gsr_pm location 0/x/cpu0'. If the message recurs, copy
the error message exactly as it appears on the console or in the system log, call your Cisco technical
support representative and provide the representative with the gathered information.
GSR_LIB Messages
Error Message
%PLATFORM-GSR_LIB-3-CONN_ERR
Event manager failure: ([chars]%s)
Explanation An error occurred in the system data-base (SysDB) event manager GSR platform library
DLL. This DLL controls thread creation, deletion and connections between all other processes and
DLL's. If there is a failure in this DLL, a connection will be lost somewhere on the system and
failures will occur. %s - indicates the reason for the failure. %s - is the decoded error reason.
Recommended Action The DLL will attempt to recover itself, but if it cannot, the card will probably
have to be reloaded as messages will have been lost and the system may be in a bad state. Copy the
error message exactly as it appears on the console or in the system log, call your Cisco technical
support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-GSR_LIB-3-ERROR
[chars] ([chars])
Explanation For displaying error conditions with traceback and an error string.
Recommended Action No action is required.
Error Message
%PLATFORM-GSR_LIB-3-LR_ERR
Logical router failure: ([chars]%s)
Explanation An error occurred during a card state change. This DLL controls the node information
during a card state change for logical routers. If there is a failure here, the logical router will lose its
nodeid information and will get out of sync with the system. %s - indicates the reason for the failure.
%s - is the decoded error reason.
Recommended Action The DLL will attempt to recover itself, but if it cannot, the card will need to be
reloaded as the system will be in a bad state. Copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
GSR_MPLS_EA Messages
Error Message
%PLATFORM-GSR_MPLS_EA-3-ERROR
[chars], error [chars]
Explanation Failed to perform the action specified in the error message.
Recommended Action Contact customer support with the following details
GSR_PRP_PM Messages
Error Message
%PLATFORM-GSR_PRP_PM-2-CRIT_DEVICE
Critical severity error: Device: [chars]
Explanation PRP Platform Manager process received a critical severity hardware error from one of
the PRP hardware devices. In the case of the ASIC drivers, PRP-PM receives error reports from the
drivers and takes action based on its knowledge of the required ASIC reset sequence. If error reports
exceed a threshold then a PRP fail-over is initiated by PRP-PM. A traffic loss on the PRP will occur
and an PRP failover may occur to recover. %s - is the Device of the fault being addressed.
Recommended Action The HW device with fault, and appropriate surrounding hw devices, will be
reset to recover from the HW issue. The PRP may also request an RP failover to recover. Copy the
error message exactly as it appears on the console or in the system log, call your Cisco technical
support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-GSR_PRP_PM-3-HIGH_DEVICE
High severity error: Device: [chars]
Explanation PRP Platform Manager process received a high severity hardware error from one of the
PRP hardware devices. In the case of the ASIC drivers, PRP-PM receives error reports from the
drivers and takes action based on its knowledge of the required ASIC reset sequence. If error reports
exceed a threshold then a PRP fail-over is initiated by PRP-PM. A slight traffic loss on the PRP will
occur. %s - is the Device of the fault being addressed.
Recommended Action The HW device with fault, and appropriate surrounding hw devices, will be
reset to recover from the HW issue. Copy the error message exactly as it appears on the console or
in the system log, call your Cisco technical support representative and provide the representative
with the gathered information.
Error Message
%PLATFORM-GSR_PRP_PM-3-INIT_ERR
Process initialization failed: ([chars]%s)
Explanation The PRP platform-mgr process failed to initialize. The PRP Platform Manager process
provides fault management services for ASIC drivers and PRP fail-over initiation for Fabric Control
(FCTL) If the platform-mgr fails to initialize, the system will be unable to recover due to an asic
fault or PRP failover. %s - indicates the reason for the failure. %s - is the decoded error reason.
Recommended Action The System Manager process (sysmgr) will automatically respawn this
process, up to a fixed number of times when this error is encountered, to recover. Execute 'show
process gsr_prp_pm' to verify that the process is up and running. If it is still non-operational, try
doing 'process restart gsr_prp_pm'. If the message recurs, copy the error message exactly as it
appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.
Error Message
%PLATFORM-GSR_PRP_PM-3-LOW_DEVICE
Low severity error: Device: [chars]
Explanation PRP Platform Manager process received a low severity hardware error from one of the
PRP hardware devices. In the case of the ASIC drivers, PRP-PM receives error reports from the
drivers and takes action based on its knowledge of the required ASIC reset sequence. %s - is the
Device of the fault being addressed.
Recommended Action This process is just counting the hardware errors as the asic driver will recover
itself, there will be no impact to the system.
GSR_TUNNEL_EA Messages
Error Message
%PLATFORM-GSR_TUNNEL_EA-3-ERROR
[chars], error [chars]
Explanation This is an error message in the c12000 platform specific code software to indicate
anomolies that are not FATAL. This error is most likely caused by a temporary situation, so is
unlikely to re-occur. %s - indicates the reason for the failure. %s - is the decoded error reason.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-GSR_TUNNEL_EA-3-ERROR_PARAM
[chars], param1 equals [unsigned int],
param2 equals [unsigned int]
Explanation This is an error message in the c12000 platform specific code software to indicate some
problem with the code. %s - indicates the reason for the failure.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-GSR_TUNNEL_EA-3-ERROR2
[chars]
Explanation This is an error message in the c12000 platform specific code software to indicate some
problem with the code. %s - indicates the reason for the failure.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
GT_I2C Messages
Error Message
%PLATFORM-GT_I2C-3-BACKPLANE
Detected i2c bus hang with Backplane EEPROM
Explanation As shown in the message.
Recommended Action None. Device was power-cycled to recover from the hang.
Error Message
%PLATFORM-GT_I2C-3-DRV_ERR
[chars]
Explanation Error detected when starting the i2c driver
Recommended Action None. Driver will exit and restart automatically.
Error Message
%PLATFORM-GT_I2C-3-LOWER_FANTRAY
Detected i2c bus hang with lower fantray
Explanation As shown in the message.
Recommended Action Physical OIR of lower fan tray required to recover from this hang.
Error Message
%PLATFORM-GT_I2C-3-ONBOARD
Detected i2c bus hang with onboard device
Explanation As shown in the message.
Recommended Action SC Switchover can be performed to recover. To switchover, issue 'redundancy
switchover location Active SC'.
Error Message
%PLATFORM-GT_I2C-3-REWORK_AND_UPGRADE_REQUIRED
Detected old PLD version equals
[hex] on this board. Please upgrade the PLD to atleast [hex], and check for i2c
rework
Explanation Detected that the board has old PLD version. Because of this, we will not be able to
detect or correct an i2c bus hang.
Recommended Action Please upgrade PLD and check i2c rework ASAP on this board.
Error Message
%PLATFORM-GT_I2C-3-UNRECOVERABLE_BUS_HANG
Detected i2c bus hang from which sw is
unable to recover.
Explanation As shown in the message.
Recommended Action Physically OIR the RP board which is having the problem.
Error Message
%PLATFORM-GT_I2C-3-UPPER_FANTRAY
Detected i2c bus hang with upper fantray
Explanation As shown in the message.
Recommended Action Physical OIR of upper fan tray required to recover from this hang.
Error Message
%PLATFORM-GT_I2C-7-BUS_HANG
Detected i2c bus hang, attempting to unhang the
bus......
Explanation Detected i2c bus hang.
Recommended Action Please capture show gt-i2c trace location active-rp and show gt-i2c trace
location standby-rp.
Error Message
%PLATFORM-GT_I2C-7-BUS_UNHANG_SUCCESS
Successfully unhung the i2c bus
Explanation As shown in the message.
Recommended Action Physically OIR the RP board which is having the problem.
HBAGENT Messages
Error Message
%PLATFORM-HBAGENT-2-FATAL
Fatal error: [chars] [chars], exiting
Explanation Fatal internal error.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-HBAGENT-2-HANDOFF_FAILED
WARNING! The hbagent process failed to notify
the mbi-hello process. rc [dec], errno [dec]
Explanation This error means that hbagent was not able to notify mbi-hello that mbi-hello on this
node should now terminate. Please collect console logging.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-HBAGENT-2-NODE_RELOAD
Reload notification received. Reloading in [dec]
secs
Explanation Message indicating that the node has received a reload notification and the node is going
to reload soon.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-HBAGENT-3-API_FAILURE
[chars], error: [chars]
Explanation An infrastructure component has returned an error to the MBI infrastructure, so it may
not be able to continue with the current operation.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-HBAGENT-3-THREAD_CREATE
Failed to create a thread for [chars]: [chars]
Explanation This may be a problem with lack of resources. The MBI infrastructure will be unable to
carry out all of its expected functionality.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-HBAGENT-4-ATTACH_RECONNECT_HANDLER
Failed to attach a reconnect
handler to ethernet server coid. If ethernet server restarts, heartbeat agent may
not be able to receive/write messages [chars]
Explanation Failed to attach a reconnect handler to ethernet server coid. If ethernet server restarts,
heartbeat agent may not be able to receive/write messages.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-HBAGENT-4-INIT_LTRACE
Failed to initialize hbagent tracing: ([dec] :
[chars])
Explanation The process will continue with it's business, however, cause of why hbagent was not
able to initialize tracing should be tracked down. As result of this error, hbagent will not have any
tracings.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-HBAGENT-4-SET_HEARTBEAT_PRIORITY
Unable to set the heartbeat pulse
through ethernet server to high priority. Proceeding with normal priority: [chars]
Explanation Unable to set the heartbeat pulse of this node to high priority. Proceeding with default
priority, however in a high CPU consumption, this node's heartbeat pulse may get lost, causing this
node to get reloaded.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-HBAGENT-4-SET_THREAD_PRIORITY
Unable to set the thread priority to
high. Proceeding with normal priority: [chars]
Explanation Unable to set the heartbeat pulse of this node to high priority. Proceeding with default
priority, however in a high CPU consumption, this node's heartbeat pulse may get lost, causing this
node to get reloaded.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-HBAGENT-7-RELOAD_NOTIFICATION_TEST
Received a test reload
notification, ignore.
Explanation The node received a test reload notification just to check functionality. The notification
is ignored.
Recommended Action No action is required.
HD Messages
Error Message
%PLATFORM-HD-2-DEV_HARDDISK_DEVICE_ERR
Hard disk device error
Explanation Hard disk encountered media errors
Recommended Action This error is a momentary error and software should be able to correct it. If the
message recurs, copy the error message exactly as it appears on the console or in the system log, call
your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-HD-3-DEV_HARDDISK_RESTART
Hard disk restarted
Explanation Hard disk restart is taking excess time.
Recommended Action Please attempt to restart the hd_drv process using command: 'process restart
hd_drv'. If the message recurs, copy the error message exactly as it appears on the console or in the
system log, call your Cisco technical support representative and provide the representative with the
gathered information.
HFR_IP_EA Messages
Error Message
%PLATFORM-HFR_IP_EA-3-CRITICAL
HFR IP-EA: Critical error: [chars]
Explanation HFR IP-EA, Critical error
Recommended Action *SUPPORT*
Error Message
%PLATFORM-HFR_IP_EA-3-ERROR1
HFR IP-EA: Error: [chars] [dec]
Explanation HFR IP-EA, error
Recommended Action *SUPPORT*
Error Message
%PLATFORM-HFR_IP_EA-3-ERROR2
HFR IP-EA: Error: [chars]
Explanation HFR IP-EA, error
Recommended Action *SUPPORT*
Error Message
%PLATFORM-HFR_IP_EA-5-DEBUG
HFR IP-EA: Debug info: [chars]
Explanation HFR IP-EA, Debug information
Recommended Action *SUPPORT*
HFR_IPV6_EA Messages
Error Message
%PLATFORM-HFR_IPV6_EA-3-CRITICAL
HFR IP-EA: Critical error: [chars]
Explanation HFR IP-EA, Critical error
Recommended Action *SUPPORT*
Error Message
%PLATFORM-HFR_IPV6_EA-3-ERROR1
HFR IP-EA: Error: [chars] [dec]
Explanation HFR IP-EA, error
Recommended Action *SUPPORT*
Error Message
%PLATFORM-HFR_IPV6_EA-3-ERROR2
HFR IP-EA: Error: [chars]
Explanation HFR IP-EA, error
Recommended Action *SUPPORT*
Error Message
%PLATFORM-HFR_IPV6_EA-5-DEBUG
HFR IP-EA: Debug info: [chars]
Explanation HFR IP-EA, Debug information
Recommended Action *SUPPORT*
HFR_L2FIB_METRO_SHOW Messages
Error Message
%PLATFORM-HFR_L2FIB_METRO_SHOW-3-ERROR
HFR_L2FIB_METRO_SHOW: [chars] , [chars]
Explanation HFR_L2FIB_METRO_SHOW encountered an error
Recommended Action Please enable 'debug im api errors', 'debug sysdb access ...' and capture the
output.
Error Message
%PLATFORM-HFR_L2FIB_METRO_SHOW-7-USAGE
hfr_l2fib_metro_show: invalid option
passed to hfr_l2fib_metro_show command. [chars]
Explanation Startup option supplied to HFR_L2FIB_METRO_SHOW is not valid.
Recommended Action Please re-enter the correct option as described in the usage message 'Usage:
hfr_l2fib_metro_show [-N node name]' Example: sh controllers hfr int Ten0/2/0/0 loc 0/2/cpu0, or
run hfr_l2fib_metro_show -N 33
HFR_LCPM_SHOW Messages
Error Message
%PLATFORM-HFR_LCPM_SHOW-3-ERROR
HFR_PM_SHOW: [chars] , [chars]
Explanation HFR_PM_SHOW encountered an error
Recommended Action Please enable 'debug im api errors', 'debug sysdb access ...' and capture the
output.
Error Message
%PLATFORM-HFR_LCPM_SHOW-7-USAGE
hfr_pm_show: invalid option passed to
hfr_pm_show command. [chars]
Explanation Startup option supplied to HFR_PM_SHOW is not valid.
Recommended Action Please re-enter the correct option as described in the usage message 'Usage:
hfr_pm_show [-I intf name] | [-N node name]' Example: sh controllers hfr int Ten0/2/0/0 loc
0/2/cpu0, or run hfr_lcpm_show -I TenGigE0_2_0_0 -N 33
HFR_MPLS_EA Messages
Error Message
%PLATFORM-HFR_MPLS_EA-3-ERR
PLATFORM MPLS-EA: [chars]
Explanation CRS-1 MPLS-EA, error
Recommended Action *SUPPORT*
Error Message
%PLATFORM-HFR_MPLS_EA-3-ERRSTR
PLATFORM MPLS-EA: [chars] Error: [chars]([dec])
Explanation CRS-1 MPLS-EA, error
Recommended Action *SUPPORT*
Error Message
%PLATFORM-HFR_MPLS_EA-6-INFO
PLATFORM MPLS-EA: [chars]: [chars]
Explanation CRS-1 MPLS-EA, Debug information
Recommended Action *SUPPORT*
HFR_PM_TEST Messages
Error Message
%PLATFORM-HFR_PM_TEST-3-ERROR
hfr_pm_test: fatal error encountered, reason
equals [chars]
Explanation hfr_pm test encountered a fatal error and is not able recover from the error. A reason
text will be supplied call support with this text.
Recommended Action This is just test software which the customer does not get. so there is np actiom
required.
Error Message
%PLATFORM-HFR_PM_TEST-3-ERROR_2
hfr_pm_test: fatal error encountered, reason
equals [chars], errno equals [dec]
Explanation hfr_pm_test encountered a fatal error and is not able to recover from the error. A reason
text will be supplied call support with this text. An integer errno will also be printed.
Recommended Action This is just test software which the customer does not get.
HFR_PM Messages
Error Message
%PLATFORM-HFR_PM-3-BAD_PMLIB_SERVER_CONTEXT
[chars], svr_ctx equals 0x[pointer],
expected_ctx equals 0x[pointer]
Explanation The Platform Manager detected a software error where the received library server
context does not match the expected value.
Recommended Action No action is required as the software has rejected the transaction request.
Please collect the error message, traceback and 'show log'
Error Message
%PLATFORM-HFR_PM-3-ERR_FAULT_FROM_DEVICE
Device [chars] #[dec] has a fault
equals [chars]. Resetting
Explanation The specified device has a fault that affects the card functionality. The card node will
be reset and ideally the problem will not happen again when it comes back up.
Recommended Action If the node keeps on resetting itself then please collect 'show log' output and
contact customer support to diagnose the problem.
Error Message
%PLATFORM-HFR_PM-3-ERROR
hfr_pm: error encountered, reason equals [chars], errno
equals [dec]
Explanation hfr_pm encountered a fatal error and is not able to recover from the error. A text reason
and error number will be supplied to describe the error.
Recommended Action No action is required as the software should be able to recover from this error.
Please collect 'show log location r/s/i' output, and 'show memory summary location r/s/i from that
location.
Error Message
%PLATFORM-HFR_PM-3-ERROR_INIT
hfr_pm: error encountered, reason equals [chars]
Explanation Platform Manager encountered an initialization error A reason text will be supplied to
describe the error.
Recommended Action No action is required as the software should be able to recover from this error.
Please collect 'show log location r/s/i' output, and 'show memory summary location r/s/i from that
location.
Error Message
%PLATFORM-HFR_PM-3-MALLOC_FAILED
fatal memory allocation error for [dec] bytes
Explanation Platform Manager encountered a fatal memory allocation error
Recommended Action Please collect 'show memory summary location R/S/I' to see how much
memory is left on that location/node.
Error Message
%PLATFORM-HFR_PM-4-WARNING
Platform Manager warning: [chars]
Explanation The Platform Manager encountered an internal software warning. The software will
reattempt to fix the cause of this warning.
Recommended Action No action is required as the software should be able to recover from this error.
Please collect 'show log location r/s/i'
Error Message
%PLATFORM-HFR_PM-4-WARNING
Platform Manager warning: [chars]
Explanation The Platform Manager encountered an provisioning warning.
Recommended Action No action is required as the software should be able to recover from this error.
Please collect 'show log location r/s/i'
Error Message
%PLATFORM-HFR_PM-7-ERROR
Platform Manager error, reason equals [chars], errno
equals [dec]
Explanation The Platform Manager encountered an internal software error.
Recommended Action No action is required as the software should be able to recover from this error.
Please collect 'show log location r/s/i' output, and 'show memory summary location r/s/i from that
location.
Error Message
%PLATFORM-HFR_PM-7-ERROR_INIT
Platform Manager error, reason equals [chars]
Explanation The Platform Manager encountered an internal software initialization error.
Recommended Action No action is required as the software should be able to recover from this error.
Please collect 'show log location r/s/i' output, and 'show memory summary location r/s/i from that
location.
HFR_TUNNEL_EA Messages
Error Message
%PLATFORM-HFR_TUNNEL_EA-3-ERROR
[chars], error [chars]
Explanation This is an error message in the crs-1 platform specific code software to indicate
anomolies that are not FATAL. This error is most likely caused by a temporary situation, so is
unlikely to re-occur. %s - indicates the reason for the failure. %s - is the decoded error reason.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-HFR_TUNNEL_EA-3-ERROR_PARAM
[chars], param1 equals [unsigned int],
param2 equals [unsigned int]
Explanation This is an error message in the crs-1 platform specific code software to indicate some
problem with the code. %s - indicates the reason for the failure.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-HFR_TUNNEL_EA-3-ERROR2
[chars]
Explanation This is an error message in the crs-1 platform specific code software to indicate some
problem with the code. %s - indicates the reason for the failure.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-HFR_TUNNEL_EA-3-ERROR3
[chars] ([hex])
Explanation This is an error message in the crs-1 platform specific code software to indicate some
problem with the code. %s - indicates the reason for the failure.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-HFR_TUNNEL_EA-3-ERROR4
[chars] ([hex]) [chars] ([hex])
Explanation This is an error message in the crs-1 platform specific code software to indicate some
problem with the code. %s - indicates the reason for the failure.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
HORSE Messages
Error Message
%PLATFORM-HORSE-2-ERR
[chars] - [dec]: [chars]
Explanation Error in HORSE operation.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%PLATFORM-HORSE-2-ERR_RC
[chars] - [dec]: [chars] (rc equals [hex])
Explanation Error in HORSE operation.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
hytop Messages
Error Message
%PLATFORM-hytop-3-INTERNAL_ERR
Error: [chars] err equals [dec]
Explanation A driver internal error occurred which involves exiting the process. %s - indicates the
failure %d - value associated with the failure
Recommended Action The System Manager process (sysmgr) will automatically respawn this
process, up to a fixed number of times when this error is encountered, to recover If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-hytop-3-INTERNAL_ERR
Error: [chars] err equals [dec]
Explanation A driver internal error occurred which involves exiting the process. %s - indicates the
failure %d - value associated with the failure
Recommended Action The System Manager process (sysmgr) will automatically respawn this
process, up to a fixed number of times when this error is encountered, to recover If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-hytop-6-INFO_MSG
Info: [chars] [hex]
Explanation This is a Informational message in the QFPCPUBridge driver %s - indicates the
informational message. %d - indicates any additiona data.
Recommended Action No action is required.
Error Message
%PLATFORM-hytop-6-INFO_MSG
Info: [chars] [hex]
Explanation This is a Informational message in the hytop driver %s - indicates the informational
message. %d - indicates any additiona data.
Recommended Action No action is required.
I2C_MASTERSHIP Messages
Error Message
%PLATFORM-I2C_MASTERSHIP-0-ARBITRATION_LOCK_UNAVAILABLE
Lock Unavailable.
Possible Reason: Other RP trying to boot up in Normal mode.
Explanation Failed to grab lock in DR mode as the lock is unavailable. Possible reason: Other RP
booted up in Normal mode and permanantly grabbed the lock.
Recommended Action Make sure that if one RP is running as DR, the other RP is not booted up in
Normal mode. Both RPs should be running either in Dual mode or in Normal mode.
I2C Messages
Error Message
%PLATFORM-I2C-0-ARBITRATION_LOCK_UNAVAILABLE
Lock Unavailable. Possible Reason:
Other RP trying to boot up in Normal mode.
Explanation Failed to grab lock in DR mode as the lock is unavailable. Possible reason: Other RP
booted up in Normal mode and permanantly grabbed the lock.
Recommended Action Make sure that if one RP is running as DR, the other RP is not booted up in
Normal mode. Both RPs should be running either in Dual mode or in Normal mode.
Error Message
%PLATFORM-I2C-2-VOLT_ALARM_SHUTDOWN
Voltage sensor [chars] contains value [dec]
which is out side of +-10% valid range. Card will be shutdown!
Explanation If voltage validation failed, the card will be power down by Shelfmgr.
Recommended Action Replace the hardware
Error Message
%PLATFORM-I2C-2-VOLTAGE_SUPPLY_FAILED
Voltage [chars] equals [dec] not within
thresholds
Explanation As soon as power is asserted on S2/Jacket cards, s/w will read voltage sensors on the
host board. If for any reason reading voltages failed or voltage read are not within +-10% range, then
this message will be displayed. It will also list which device and value read.
Recommended Action Please collect following traces and try to recover by reloading the S2/Jacket
card.
Error Message
%PLATFORM-I2C-3-BP_EN_ERROR
Error while setting PLD resgister to enable/disable
access to backplane: unable to [chars] mastership
Explanation Error while trying to grab or release the lock.
Recommended Action No action is required.
Error Message
%PLATFORM-I2C-3-EMPTY_BIT_NOT_CLEARED_ERROR
I2C server process restarting due to
unrecoverable EMPTY Bit Not Cleared errors
Explanation I2C operation failed because the EMPTY bit is still set after multiple retries. I2C server
process will automatically restart to recover from this error condition.
Recommended Action No action is required.
Error Message
%PLATFORM-I2C-3-ERR_INIT
i2c server process exiting, reason: [chars]
Explanation The i2c server process cannot continue due to error condition mentioned in the message.
Recommended Action The System Manager process (sysmgr) will automatically respawn this
process, up to a fixed number of times when this error is encountered, to recover.
Error Message
%PLATFORM-I2C-3-LC_BAD_VRM_INFO
LC power-up failed because - [chars] on [chars]
is bad - as indicated by power good registers
Explanation None
Recommended Action Replace the bad part for LC to work.
Error Message
%PLATFORM-I2C-3-LC_POWER_FAIL
LC power-up failed because - [chars] - as indicated
by power status registers
Explanation None
Recommended Action Replace the bad part for LC to work.
Error Message
%PLATFORM-I2C-6-VOLTAGE_VALIDATED
Voltages on [chars] are within valid ranges
Explanation voltage validation succeeded
Recommended Action No action is required.
Error Message
%PLATFORM-I2C-7-BOARD_POWERUP_FAIL
Board not powered up (DC_DC_en not asserted)
after max timeout of [dec] seconds
Explanation None
Recommended Action Check why the board is not yet powered.
Error Message
%PLATFORM-I2C-7-BOARD_POWERUP_NOT_HAPPENED
Board not powered up (DC_DC_en not
asserted) after [dec] seconds, resending pulse to shelfmgr to powerup this board
Explanation None
Recommended Action Check why the board is not yet powered.
Error Message
%PLATFORM-I2C-7-HANDLE_PARK_MUX
Putting the I2C mux in default state in
preparation for card reload: [chars]
Explanation This debug message indicates the start/end of I2C bus parking. Since shelfmgr
power-cycles this card immediately after this parking, this message might not show up on the RP
console. But if there is any delay during msg_chan_connect or I2C bus park steps, then this message
will help to findout which step caused the delay.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-I2C-7-LC_POWERUP_CHECK_FAIL
Unable to check LC power status registers
because [chars]
Explanation None
Recommended Action Manually check why the board is not yet powered.
Error Message
%PLATFORM-I2C-7-SEND_PULSE_FAIL
Failed to send pulse because [chars] failed
Explanation None
Recommended Action Check the path of file specified for download
I2CCTRL Messages
Error Message
%PLATFORM-I2CCTRL-2-IO_FAIL
I/O Communications Failure with Device [chars]
Explanation I/O Communications Failure with a Device on the I2C Bus
Recommended Action No action is required.
Error Message
%PLATFORM-I2CCTRL-2-MASTERSHIP_DENIED
Bus Mastership Denied for Device [chars]
Explanation SMBus Mastership Denied by Bus-Master Mux
Recommended Action No action is required.
Error Message
%PLATFORM-I2CCTRL-2-STUCK_LOW
Bus Stuck Low for Device [chars]
Explanation A Device on the I2C bus is stuck, holding the bus low
Recommended Action No action is required.
Error Message
%PLATFORM-I2CCTRL-2-TRANSACTION_INTERRUPTED
Transaction Interrupted with Device
[chars]
Explanation An SMBus Transaction Interrupted by Another Master
Recommended Action No action is required.
INTCTRL Messages
Error Message
%PLATFORM-INTCTRL-2-BLG_RDY_ERROR
Interrupt controller driver fab arbiter ready
error
Explanation Interrupt controller driver detected a fab arbiter ready error (ack not received).
Recommended Action Please correct the problem by reloading the board using command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-INTCTRL-2-BLG_RX_PAR_ERROR
Interrupt controller driver crossbar fabric
arbiter receive parity error
Explanation Crossbar fabric arbiter reported to Interrupt controller that the data it received had parity
error
Recommended Action Please correct the problem by reloading the board using command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-INTCTRL-2-BLG_TX_PAR_ERROR
Interrupt controller driver crossbar fabric
arbiter transmit parity error
Explanation Interrupt controller FPGA reported that data it received from crossbar fabric arbiter had
parity error
Recommended Action Please correct the problem by reloading the board using command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-INTCTRL-2-CLKCTRL_DACK_ERROR
Interrupt controller driver Timing and
CPI controller data ack error
Explanation Interrupt controller driver detected an data ack error from Timing and CPI controller
FPGA
Recommended Action Please try to correct the problem by reloading the board using command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-INTCTRL-2-CLKCTRL_RX_PAR_ERROR
Interrupt controller driver Timing and
CPI controller parity error on receive interface
Explanation Timing and CPI controller FPGA reported that the data it received had parity error
Recommended Action Please correct the problem by reloading the board using command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-INTCTRL-2-CLKCTRL_TX_PAR_ERROR
Interrupt controller driver Timing and
CPI controller parity error on transmit interface
Explanation Interrupt controller FPGA reported that data it received from Timing and CPI controller
FPGA had parity error
Recommended Action Please correct the problem by reloading the board using command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-INTCTRL-2-CPU_PRT_A_ERROR
Interrupt controller driver cpu address
parity error
Explanation Interrupt controller driver detected an address parity error from the cpu
Recommended Action Please try to correct the problem by reloading the board using command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-INTCTRL-2-CPU_PRT_D_ERROR
Interrupt controller driver cpu data parity
error
Explanation Interrupt controller driver detected a data parity error from the cpu
Recommended Action Please try to correct the problem by reloading the board. If the message recurs,
copy the error message exactly as it appears on the console or in the system log, call your Cisco
technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-INTCTRL-2-DEV_VERSION_ERROR
Interrupt controller driver version is not
compatible with the hardware version. [chars]
Explanation Interrupt controller driver version is not compatible with the hardware version.
Recommended Action Upgrade the Interrupt controller FPGA image using FPD procedure. If the
message recurs, copy the error message exactly as it appears on the console or in the system log, call
your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-INTCTRL-2-OCT_RDY_ERROR
Interrupt controller driver crossbar fabric
interface ready error
Explanation Interrupt controller driver detected a crossbar fabric interface ready error (ack not
received).
Recommended Action Please correct the problem by reloading the board using command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-INTCTRL-2-OCT_RX_PAR_ERROR
Interrupt controller driver octopus receive
parity error
Explanation Crossbar fabric interface reported to interrupt controller that the data it received had
parity error
Recommended Action Please correct the problem by reloading the board using command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-INTCTRL-2-OCT_TX_PAR_ERROR
Interrupt controller driver crossbar fabric
interface transmit parity error
Explanation Interrupt controller FPGA reported that data it received from crossbar fabric interface
had parity error
Recommended Action Please correct the problem by reloading the board using command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-INTCTRL-2-PUNT_RDY_ERROR
Interrupt controller driver PUNT ready error
Explanation Interrupt controller driver detected a PUNT ready error (ack not received).
Recommended Action Please correct the problem by reloading the board using command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-INTCTRL-2-PUNT_RX_PAR_ERROR
Interrupt controller driver PUNT receive
parity error
Explanation PUNT FPGA reported to Interrupt controller that the data it received had parity error
Recommended Action Please correct the problem by reloading the board using command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-INTCTRL-2-PUNT_TX_PAR_ERROR
Interrupt controller driver PUNT transmit
parity error
Explanation Interrupt controller FPGA reported that data it received from crossbar fabric arbiter had
parity error
Recommended Action Please correct the problem by reloading the board using command 'reload
location '. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%PLATFORM-INTCTRL-2-THERM_ALARM_ERROR
Interrupt controller driver Thermal Alarm
Explanation Interrupt controller driver detected a thermal error.
Recommended Action Ensure the fans are working and the board is not overheated. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-INTCTRL-2-THERM_OVERT_ERROR
Interrupt controller driver Thermal Over
Temperature
Explanation Interrupt controller driver detected a thermal over temperature
Recommended Action Ensure the fans are working & the board is not overheated. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%PLATFORM-INTCTRL-3-ERR_INIT
Initialization Error: [chars] Reason: [chars].
Exiting.
Explanation Interrupt controller Driver encountered a fatal error and is not able to recover. The
supplied text string will explain the reason. Call support with this text.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-INTCTRL-3-ERR_MEM_ALLOC
Error Allocating [dec] bytes of memory
Explanation Interrupt controller encountered a fatal memory allocation error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-INTCTRL-5-ERR_CONT
Continuing execution: [chars]: Caused by [chars]
Explanation This message indicates an error occurred beyond which execution of the Interrupt
controller_driver may continue, attempting to effect recovery or work-around internally, minimizing
loss of information/functionality.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-INTCTRL-7-ERR_EVM_CREATE
Event Manager create failed for [chars].
Reason: [chars]
Explanation Interrupt controller Event Manager create error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-INTCTRL-7-ERR_EVM_NOTIFY
Event Manager notify failed for [chars].
Reason: [chars]
Explanation Interrupt controller Event Manager notify error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-INTCTRL-7-ERR_EXIT
Exit on error: [chars]: Caused by [chars]
Explanation An error occurred in Interrupt controller Driver which requires exiting (and, hence,
restarting) the process.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%PLATFORM-INTCTRL-7-ERR_LWM_EVENT_BLOCK
LWM Event Manager event block failed.
Reason: [chars]
Explanation Interrupt controller Event Manager event block error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-INTCTRL-7-ERR_LWM_REPLY
An error occurred during LWM message reply.
Reason: [chars]
Explanation Interrupt controller LWM reply error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
INTEG_SWITCH Messages
Error Message
%PLATFORM-INTEG_SWITCH-2-LINK_SHUT_DOWN
Inter-rack switch port [dec] state
changed to ADMIN_DOWN
Explanation The inter-rack switch port was administratively shut down.
Recommended Action No action is required.
Error Message
%PLATFORM-INTEG_SWITCH-2-STACKING_LINK_DOWN
Broadcom 5690 stacking link down
Explanation The driver was unable to successfully initialise the stacking link
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
INV_AGENT Messages
Error Message
%PLATFORM-INV_AGENT-3-ERROR_EXIT
Exiting because [chars], error code [chars]
Explanation The process exited due to the reason mentioned in the message.
Recommended Action Debug message only. No action is required.
Error Message
%PLATFORM-INV_AGENT-3-OPT_FAIL
Failed to [chars], error code [chars]
Explanation The particular operation mentioned in the message failed due to some reason. This is
not a critical failure, the process can continue functioning as expected despite the failure.
Recommended Action Debug message only. No action is required.
Error Message
%PLATFORM-INV_AGENT-6-IF_OIRIN
SFP/XFP OIR: [chars]%s/[dec] is inserted, state:
[dec]
Explanation SFP or XFP enity is inserted into the line card inv_agent collects the port data whenever
it is presented.
Recommended Action Debug message only. No action is required.
Error Message
%PLATFORM-INV_AGENT-6-IF_OIROUT
SFP/XFP OIR: [chars]%s/[dec] is removed, state:
[dec]
Explanation SFP or XFP enity is removed from the line card inv_agent removes the port data ehne
Recommended Action Debug message only. No action is required.
Error Message
%PLATFORM-INV_AGENT-7-INFO
[chars]
Explanation The particular operation mentioned in the message occured due to some reason. This is
not a critical failure, the process can continue functioning as expected despite the failure.
Recommended Action Debug message only. No action is required.
INV Messages
Error Message
%PLATFORM-INV-6-
OIR: Node [chars] inserted
Explanation --
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-INV-6-CF_OIRIN
Compact Flash is inserted on Node: [chars]
Explanation Compact Flash entity is inserted into the RSP invmgr_agent collects the CF data
whenever it is inserted.
Recommended Action Debug message only. No action is required.
Error Message
%PLATFORM-INV-6-CF_OIROUT
Compact Flash is removed on Node: [chars]
Explanation Compact Flash entity is removed from the RSP invmgr_agent deletes the CF data
whenever it is removed.
Recommended Action Debug message only. No action is required.
Error Message
%PLATFORM-INV-6-IF_OIRIN
SFP/XFP OIR: [chars] port_num: [dec] is inserted, state:
[dec]
Explanation SFP or XFP entity is inserted into the line card.
Recommended Action No action is required.
Error Message
%PLATFORM-INV-6-IF_OIROUT
SFP/XFP OIR: [chars] port_num: [dec] is removed, state:
[dec]
Explanation SFP or XFP entity is removed from the line card.
Recommended Action No action is required.
Error Message
%PLATFORM-INV-6-NODE_STATE_CHANGE
Node: [chars], state: [chars]
Explanation Inventory Manager output this informational message whenever there is a card state
change. This message will indicate the current card state.
Recommended Action No action is required.
Error Message
%PLATFORM-INV-6-NODE_STATE_CHANGE
Node: [chars], state: [chars]
Explanation Inventory Manager output this informational message whenever there is a card state
change. This message will indicate the current card state.
Recommended Action No action is required.
Error Message
%PLATFORM-INV-6-OIRIN
OIR: Node [chars] inserted
Explanation Entity specified in the messages is inserted into the chassis and inventory manager is
updated. This message is used by CWI/CTM to determine when the entity-related information (read
from the EEPROM) is available in inventory database.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-INV-6-OIRIN
OIR: Card [chars] inserted
Explanation Entity specified in the messages is inserted into the chassis and inventory manager is
updated. This message is used by CWI/CTM to determine when the entity-related information (read
from the EEPROM) is available in inventory database.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-INV-6-OIROUT
OIR: Node [chars] removed
Explanation Entity specified in the messages is removed from the chassis and inventory manager is
updated.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%PLATFORM-INV-7-ERR
[chars]
Explanation Failure in Inventory Manager resulting in error condition
Recommended Action No action is required.
Error Message
%PLATFORM-INV-7-ERR
[chars]
Explanation Failure in Inventory Manager resulting in error condition
Recommended Action No action is required.
Error Message
%PLATFORM-INV-7-ERR_DLL
[chars], reason: [chars]
Explanation Failure in Inventory Manager dllmain function call
Recommended Action No action is required.
Error Message
%PLATFORM-INV-7-ERR_DLL
[chars], reason: [chars]
Explanation Failure in Inventory Manager dllmain function call
Recommended Action No action is required.
Error Message
%PLATFORM-INV-7-ERR_EDM_CREATE
Unable to register for invmgr edm event
notification
Explanation Failure in Inventory Manager event creation
Recommended Action No action is required.
Error Message
%PLATFORM-INV-7-ERR_EDM_CREATE
Unable to register for invmgr edm event
notification
Explanation Failure in Inventory Manager event creation
Recommended Action No action is required.
Error Message
%PLATFORM-INV-7-ERR_EDM_OPEN
Unable to start invmgr edm communication channel
Explanation Failure in Inventory Manager event connect open
Recommended Action No action is required.
Error Message
%PLATFORM-INV-7-ERR_EDM_OPEN
Unable to start invmgr edm communication channel
Explanation Failure in Inventory Manager event connect open
Recommended Action No action is required.
Error Message
%PLATFORM-INV-7-ERR_MEM_ALLOC
Unable to allocate memory
Explanation Failure in Inventory Manager memory allocation error occurred
Recommended Action No action is required.
Error Message
%PLATFORM-INV-7-ERR_MEM_ALLOC
Unable to allocate memory
Explanation Failure in Inventory Manager memory allocation error occurred
Recommended Action No action is required.
Error Message
%PLATFORM-INV-7-ERR_RACK_CREATE
Inventory Creation of RACK failed.
Explanation The RACK entry is a must in inventory management
Recommended Action None. Inventory Manager process will restart automatically
Error Message
%PLATFORM-INV-7-ERR_RACK_CREATE
Inventory Creation of RACK failed.
Explanation The RACK entry is a must in inventory management
Recommended Action None. Inventory Manager process will restart automatically
Error Message
%PLATFORM-INV-7-SYSDB_ERR
[chars], reason: [chars]
Explanation Sysdb api call failed
Recommended Action No action is required.
Error Message
%PLATFORM-INV-7-SYSDB_ERR
[chars], reason: [chars]
Explanation Sysdb api call failed
Recommended Action No action is required.
INVMGR Messages
Error Message
%PLATFORM-INVMGR-2-ERR_SYSDB_REG_NOTIFY
SysDB registration for notification on
[chars] failed. Error - [chars]
Explanation This message indicates that registration for notification failed for the tuple specified. %s
- tuple %s - indicates the internal error message
Recommended Action System manager will automatically respawn this process, up to a fixed number
of times, when this error is encountered to recover. Execute 'show process invmgr location 0/x/cpu0'
to verify that the process is up and running. If it is non-operational, do 'process restart invmgr
location 0/x/cpu0' to manually restart it. If the message recurs, copy the error message exactly as it
appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.
Error Message
%PLATFORM-INVMGR-2-ERR_SYSDB_REG_NOTIFY
SysDB registration for notification on
[chars] failed. Error - [chars]
Explanation This message indicates that registration for notification failed for the tuple specified. %s
- tuple %s - indicates the internal error message