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Cisco IOS XR System Error Message Reference Guide, Release 3.9.1
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Preface
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Overview
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Access Control List (ACL) Messages
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Application Infrastructure Messages
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Diagnostic Messages
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Fabric Messages
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Forwarding Messages
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High Availability (HA) Messages
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Installation Messages
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Internet Protocol (IP) Messages
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Layer 1 Messages
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Layer 2 Messages
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Layer 3 Messages
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License Messages
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Media Messages
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Manageability (MGBL) Messages
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Operating System (OS) Messages
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Packet Infrastructure Messages
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Platform Messages
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Quality of Service (QoS) Messages
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Routing Messages
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Security Messages
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Services Messages
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Simple Network Management Protocol (SNMP) Messages
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System Database Messages
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Index
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Feedback
Table Of Contents
Installation Messages
This section contains all installation related System Error Messages.
BOOTVAR Messages
Error Message%INSTALL-BOOTVAR-7-CANT_OPEN Unable to open boot variable file '[chars]', error: [chars]
Explanation Either the NVRAM file system is in error, or the boot-variable infrastructure is behaving incorrectly. A file required for carrying out the current request or operation could not be opened, so processing of the operation will halt. The boot variables may not be available to the system.
Recommended Action Check NVRAM file system. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-BOOTVAR-7-CANT_WRITE Unable to write boot variable '[chars] equals [chars]', error: [chars]
Explanation Either the NVRAM file system is in error, or the boot-variable infrastructure is behaving incorrectly. A file required for carrying out the current request or operation could not be written to, so processing of the operation will halt. The boot variables may not be available to the system.
Recommended Action Check NVRAM file system. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-BOOTVAR-7-CERR_REGISTER_DLL Could not register DLL '[chars]' with error services: [chars]
Explanation The error services failed to register the errors of the specified DLL. The system will continue to operate, but error or warning messages displayed to the customer may not be complete.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-BOOTVAR-7-INVALID_ARG Invalid parameter ([chars]) passed to boot-variable infrastructure
Explanation An internal error has occurred in an application that has caused it to pass invalid data to the boot-variable infrastructure. The operation in progress may not be carried out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-BOOTVAR-7-NULL_PTR --
Explanation An internal error has occurred in an application that has caused it to pass invalid data to the boot-variable infrastructure. The operation in progress may not be carried out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-BOOTVAR-7-VAR_TOO_BIG Unable to write boot variable '[chars] equals [chars]'. [dec] byte write buffer exhausted.
Explanation Boot variable has exceeded the maximum size.
Recommended Action Reduce size of boot variable. e.g., remove extra boot system commands, and try again. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
FC Messages
Error Message%INSTALL-FC-3-FW_OPERATION_ERROR [chars]
Explanation Errors from the fw server.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-FC-6-FWFILE_COPY_INFO Destination path of the file: [chars], Bytes of file copied: [dec] bytes, Time for copying file: [dec] miliseconds, MD5 of the file on destination: [chars] File Transfer rate: [dec] bytes/millisecond
Explanation Information about the firmware file that is copied by the firmware client
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-FC-6-FWFILE_INFO Local access path of the file: [chars], Size of the file: [dec] Bytes, MD5 of the file: [chars], Access to the file: [chars], This file is being: [chars]
Explanation Information about the firmware file that is impacted by the install
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-FC-6-FW_OPERATION_INFO [chars]
Explanation Information about the firmware client operation.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
INST_IO Messages
Error Message%INSTALL-INST_IO-3-INTERNALERR Internal error: [chars]: [chars]
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INST_IO-7-DEVICE_FULL Device '[chars]' is full. Remove all non-critical files and reload the node.
Explanation An attempt to open or write to a file on the specified device failed because the device had insufficient free space. The node may be in an inconsistent state due to a missing or truncated file; check for other messages from applications. Remove non-critical files, such as core files and user-created files, and reload the node to re-sync its files. If this is a management node such as an RP, consider using 'install remove' to free up space by removing inactive packages.
Recommended Action This indicates a low resource condition. Remove non-critical files, such as core files and user-created files, and reload the node to re-sync its files. If problem persists, Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
INSTDIR_INVENTORY Messages
Error Message%INSTALL-INSTDIR_INVENTORY-7-LTRACE_INIT Could not register tracing, error: [chars]
Explanation Failed to register ltrace context structure. Tracing will not be functioning properly.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTDIR_INVENTORY-7-NULL_PTR --
Explanation --
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
INSTHELPER Messages
Error Message%INSTALL-INSTHELPER-3-DSDRSC_UNAVAILABLE_FOR_SW_DWNLD The dSDRSC was unavailable for downloading software from.
Explanation The node requires software that is only available on the dSDRSC. It cannot continue booting until the dSDRSC becomes available. If this node is supposed to become the dSDRSC then it is missing software that it requires to operate.
Recommended Action Wait for the dSDRSC to become available. If this node is supposed to become the dSDRSC then it is missing software that it requires to operate in which case the node should be moved into the Owner SDR and then recarved into a separate SDR.
Error Message%INSTALL-INSTHELPER-3-DUMPIFS_ERR dumpifs utility reported error while extracting [chars] [chars] [chars] : [chars]
Explanation The dumpifs utility reported errors while extracting IFS2 file from bootimage into shared memory
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-3-EXIT_ERROR Insthelper encountered a fatal error condition, and is exiting: Error value equals [hex], Error string equals ([chars])
Explanation Insthelper encountered a fatal error condition, and cannot proceed. Check the error value and error string to determine what has happened.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-3-FAILED_MDR_NODE Insthelper was unable to warm-reload the node, error: [chars]. Going ahead to cold-reload the node
Explanation The installation required a warm-reload of the node, but the warm-reload failed. The install will be effected by a cold reload of the node.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-3-FAILED_PKG_DOWNLOAD Insthelper failed to download package '[chars]', error: [chars].
Explanation Insthelper was unable to download the package. The node may come up as a dSDRSC successfully without this package (only possible if the package is not an active package) in which case this package will not be present on that SDR, and should be added if required.
Recommended Action If the node does not come up then this node will not be usable and will be reloaded automatically to recover. If it does not recover, then the missing package should be added to the router using 'install add' in admin mode so that it is available to be synced, or alternatively the missing package can be removed from the router using 'install remove' in admin mode so that it is not required to be synced. If the node does come up as the dSDRSC then check the packages present on the SDR/router using 'show install package all brief' and add any missing packages to the SDR/router as required.
Error Message%INSTALL-INSTHELPER-3-INIT_ERROR_INSUFFICIENT_DISKSPACE The packaging infrastructure detected insufficient diskspace: [unsigned long long int] bytes available on [chars]. Please recover some space on this device and restart insthelper. Alternatively, use the 'install boot-options format location [chars]' command in admin mode and then reload this node.
Explanation Disk does not have sufficient space for insthelper to continue on. The difference from 'INSUFFICIENT_DISKSPACE' is node is not being held in MBI.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-3-INSTALL_DEVICE_UNAVAILABLE Insthelper detected that the required install device ([chars]) did not become available after waiting for [dec] seconds. Error: [chars]
Explanation Insthelper on non-dSC management nodes requires the same install device as instdir's install device on dSC. However, after waiting for some time, the required install device did not become ready. If it was a managed node, then its bootflash device is not available.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-3-INSUFFICIENT_DISKSPACE The packaging infrastructure detected insufficient diskspace: [unsigned long long int] bytes available on [chars]. This node will be held from proceeding further. Please recover some space on this device. Alternatively, use the 'install boot-options format location [chars]' command in admin mode and then reload this node.
Explanation Disk does not have sufficient space for insthelper to continue on.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-3-MBI_COPY_FAIL MBI download failed, error: [chars]
Explanation DRP MBI copying failed. This card will not be able to boot.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-3-NOMEMORY Could not complete operation due to lack of memory: could not allocate [unsigned int] bytes
Explanation The requested operation could not be accomplished because of a low memory condition.
Recommended Action This indicates a low memory condition. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message%INSTALL-INSTHELPER-3-RUNNING_ON_NON_PERSISTENT_DEVICE Managed node running software on a non persistent device. Software changes are directed to memory.
Explanation A Managed node is running software from a non persistent device when it was instructed to use a persistent device at bring up time. Persistent device not available so software will be stored in memory. Expect longer boot times. The node will continue to operate on a best-effort basis but should be looked at soon. You may see out-of-memory errors and problems with package activations on the node.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-3-SYS_ERR Install helper encountered a system resource error: [chars] ([dec])
Explanation A non fatal run time error has occurred caused by insufficient system resources
Recommended Action No action is required.
Error Message%INSTALL-INSTHELPER-3-USES_MEM_FOR_PERSISTENT_DEVICE Can't find persistent device to store packages. Continuing with memory instead.
Explanation Could not find the persistent device on a managed device when the instdir instructed to store packages on it. Proceeding to use memory instead of the expected persistent device. Expect longer boot times. The node will continue to operate on a best-effort basis but should be looked at soon. You may see out-of-memory errors and problems with package activations on the node.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-3-WRONG_IMAGE This node has been booted with the wrong image type. Composite has already been used to boot dSC at [chars]. Please boot this node with an MBI image.
Explanation insthelper detected that a wrong image has been booted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-4-DEVICE_FORMAT_FAIL Selected install device '[chars]' failed to be formatted. Attempting to remove only packages and MBIs from the device ...
Explanation Selected device could not be formatted for one reason or another. Performing removal of packages and MBIs from the device to see if we can continue.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-6-DEVICE_FORMAT Insthelper is formatting device [chars]
Explanation Either due to a format directive at turboboot time, or because the indicated device is not available, insthelper will now try to (re)format the device to make it available.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-6-DISKSPACE_CHECK_PASS The packaging infrastructure detected sufficient diskspace has become available on device [chars].
Explanation The device now has enough diskspace for install code to proceed.
Recommended Action No action needed.
Error Message%INSTALL-INSTHELPER-6-FAILED_BOOT_DURING_INSTALL_PAUSE This node is pausing for [dec] seconds prior to rebooting itself following an attempt to boot during an installation
Explanation On bootup the node attempted to contact the Install Director on the dSC. The Install Director was contacted and informed the node that it could not boot because an installation was in progress. The Install Director then became unavailable. Therefore, to ensure that this node boots from an up to date Install Director it will reboot itself after a sufficient pause to ensure that the node the previous Install Director was on has had time to reboot. This message will only be seen on an RP.
Recommended Action The node will pause and then reboot to obtain the correct software. If the node ends in ROMMON (as the config-register was not set to auto-boot) then it is recommended to simply set the config-register to autoboot and reset to boot the correct software. unset BOOT sync confreg 0x2 reset
Error Message%INSTALL-INSTHELPER-6-FAILED_BOOT_DURING_INSTALL_RESET This node is rebooting following an attempt to boot during an installation
Explanation On bootup the node attempted to contact the Install Director on the dSC. The Install Director was contacted and informed the node that it could not boot because an installation was in progress. The Install Director then became unavailable. Therefore, to ensure that this node boots from an up to date Install Director it will reboot itself. This message will only be seen on an RP.
Recommended Action The node will reboot to obtain the correct software. If the node ends in ROMMON (as the config-register was not set to auto-boot) then it is recommended to simply set the config-register to autoboot and reset to boot the correct software. unset BOOT sync confreg 0x2 reset
Error Message%INSTALL-INSTHELPER-6-INCORRECT_LOADPATH Node '[chars]': software mismatch, resetting self...
Explanation Status information after two or more nodes were brought in parallel during the initial boot of the system.
Recommended Action No action is required.
Error Message%INSTALL-INSTHELPER-6-INCORRECT_MBI This node was booted with an incorrect MBI ([chars]), rebooting self with correct boot image ([chars]).
Explanation The dSC node was booted with an incorrect MBI. There are a few cases where this can occur: 1) User manually boots an MBI that is different from the MBI that RP should boot. 2) User manually sets BOOT ROMMON variable that is different from the MBI that RP should boot. 3) An install causing an MBI change without 'install commit' will have the BOOT ROMMON variable set to MBI from uncommitted software set if the dSC is subsequently rebooted.
Recommended Action The node will reboot to pick up the new mbi. If the node ends in ROMMON (as the config-register was not set to auto-boot) then it is recommended to simply set the config-register to autoboot and reset to boot the correct MBI.
Error Message%INSTALL-INSTHELPER-6-MBI_BOOTING_HOLD_BOOT_IN_MBI This node is attempting to boot while it has to be held in MBI. The node will not be allowed to boot up further until the hold is lifted.
Explanation Nodes can not boot up while the platform determines that they have to be held in MBI. Once the platform lifts the hold then the node will be allowed to complete its boot as normal. recommended_action: *NONE*
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-6-MBI_BOOTING_MID_INSTALL This node is attempting to boot while an install is in progress. The node will not be allowed to boot up further until the install has completed.
Explanation Nodes can not boot up mid-install as this will invalidate the running software set. Once the install has completed then the node will be allowed to complete its boot as normal.
Recommended Action No action is required.
Error Message%INSTALL-INSTHELPER-6-MBI_DOWNLOAD_COMPLETE download of new MBI from RP complete (autobake complete)
Explanation Status information for completion of MBI download.
Recommended Action No action is required.
Error Message%INSTALL-INSTHELPER-6-RELOAD_NODE_INFO As part of install operation [unsigned int] this node ([chars]) will now [chars]reload.
Explanation The installation required a reload of this node, and this is now going ahead.
Recommended Action No action is required.
Error Message%INSTALL-INSTHELPER-6-SELF_RESET MBI download complete, rebooting self with new boot image
Explanation Status information after MBI download to local flash.
Recommended Action No action is required.
Error Message%INSTALL-INSTHELPER-7-CLEAN_INVALID_DEVICE Attempt to clean path on non-boot device [chars] (boot device [chars])
Explanation Install helper made an attempt to clean a path that wasn't on the specified boot device.
Recommended Action Collect insthelper traces from this reported nodes using 'show install trace insthelper'. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-7-COMPLETE_PACKAGE_CLEAN Successfully cleaned stale packages & meta-data
Explanation Clean successfully completed.
Recommended Action No action is required.
Error Message%INSTALL-INSTHELPER-7-COMPLETE_SYNC Successfully sync'ed packages & meta-data.
Explanation Sync successfully completed.
Recommended Action No action is required.
Error Message%INSTALL-INSTHELPER-7-DIGEST_BK_INTEGRITY Found integrity issue with digest backup file, digest table not restored, all the packages will be copied again.
Explanation The digest backup file is found being tempered with, insthelper will discard the file, and all the packages will be copied again.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-7-EVENT_FAIL Failed to receive an event [[chars]]
Explanation Either an operation requested of the Install infrastructure has not been received successfully (and hence hasn't been processed), or an invalid message has been sent to the Install infrastructure. The Install infrastructure should continue to operate as expected for subsequent requests.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-7-FAILED_MEM_CACHE_INIT Failed to initialize the memory cache on this node (details: [chars])
Explanation The memory cache owner failed to initialize the memory cache. The install infrastructure will continue to work, but the booting time for nodes may be slow.
Recommended Action No action is required.
Error Message%INSTALL-INSTHELPER-7-FAILED_SDS_CONNECT Failed to connect to an SDS, trying Install Director directly.
Explanation A node was unable to connect to a Software Download Server and will try to directly connect to the Install Director on the dSC as a result. This may be due to a failure in updating the LRd inventory following a change in the state of an SDS. The install operation should download software directly from the dSC and should not be impacted. However, if many nodes attempt to get software directly from instdir other processes may be impacted by high CPU usage.
Recommended Action No action is required.
Error Message%INSTALL-INSTHELPER-7-FAILED_SYSDB_CONNECT retrying to contact sysdb after [dec] seconds
Explanation Insthelper was unable to connect to local sysdb, insthelper will retry
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-7-FAIL_ACTIVE_SYNC Failed to sync activated packages & meta-data.
Explanation The Install Helper failed to sync the local cache of active directories from remote node.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-7-FAIL_COPY Failed to copy from '[chars]' to '[chars]'.
Explanation The Install Helper failed to copy the directories from remote node to local node.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-7-FAIL_FILE_IO Failed to [chars] file '[chars]', error: [chars]
Explanation The Install Helper failed to read/write a file
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-7-FAIL_LDPATH_UPDATE Failed to update loadpath ([chars]), error: [chars]
Explanation The Install Helper failed to update the LOADPATH for the node.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-7-FAIL_LWM_DISCONNECT Failed to disconnect from install manager.
Explanation The Install Helper failed disconnect from install manager server.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-7-FAIL_PACKAGE_CLEAN Install helper failed to clean stale packages & meta-data, error: [chars]
Explanation Clean successfully completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-7-FAIL_STAT Failed to stat '[chars]', error: [chars]
Explanation The Install Helper failed to stat a file.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-7-FAIL_SYNC Failed to sync packages & meta-data.
Explanation The Install Helper failed to sync the local cache of install directories from remote node.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-7-FAIL_SYSMGR_NOTIFY Failed to notify sysmgr about change in LOADPATH.
Explanation The Install Helper failed to notify sysmgr about change in LOADPATH.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-7-FAIL_THREAD_CREATE Failed to create a thread, error: [chars].
Explanation The Install Helper failed to create a thread.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-7-FILE_OPEN_FAIL Failed to open file '[chars]', error [chars]
Explanation Failed to open the specified required file, so processing of the current request or operation will halt. The file system may be in error, or the Install infrastructure may be behaving incorrectly.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-7-INIT Initialization failed [[chars]], error: [chars]
Explanation An error occurred during initialization. The Install infrastructure will not be able to function.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-7-INTERNALERR Internal error: [chars]
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-7-INTERNALERR_INT Internal error: [chars] val [dec]
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-7-INVALID_NODEID_RETURNED Reply from install director indicated that the passed in node [chars] was incorrect
Explanation Install director detected that the passed in node was incorrect.
Recommended Action Collect insthelper traces from this reported nodes using 'show install trace insthelper'. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-7-INVALID_NOTIF_INFO Error while processing notification: [chars], error: [chars].
Explanation The Install Helper failed to extract the notification information.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTHELPER-7-LOCKING Failed to [chars], error: [chars]
Explanation There was an internal locking problem within the Install Helper.
Recommended Action No action is required.
Error Message%INSTALL-INSTHELPER-7-MBI_DOWNLOAD downloading new MBI from RP (autobake in progress)
Explanation Status information while starting MBI download.
Recommended Action No action is required.
Error Message%INSTALL-INSTHELPER-7-NULL_PTR --
Explanation Unexpected parameter value passed to function.
Recommended Action Contact support.
Error Message%INSTALL-INSTHELPER-7-PKGFS_INIT_BOOT Can't update pkgfs during initial boot. Continuing with current mapping
Explanation Could not update the package file system's list of active files.
Recommended Action No action is required.
Error Message%INSTALL-INSTHELPER-7-PKG_DOWNLOAD MBI running; starting software download
Explanation Status information while starting package download.
Recommended Action No action is required.
Error Message%INSTALL-INSTHELPER-7-PREPARATION_COMPLETE Software stored to persistent device
Explanation The persistent device now has its software copied. Node will now ask instdir if it can proceed to launch the software. During turboboot, node may never get permission, and just waits in MBI-RUNNING state until all nodes reload.
Recommended Action No action needed.
Error Message%INSTALL-INSTHELPER-7-START_PACKAGE_CLEAN Cleaning stale packages & meta-data
Explanation Status information cleaning old package information prior to synchronization of a node.
Recommended Action No action is required.
Error Message%INSTALL-INSTHELPER-7-START_SYNC Sync packages & meta-data from '[chars]'
Explanation Status information while starting install file sync.
Recommended Action No action is required.
Error Message%INSTALL-INSTHELPER-7-SYSDB_BIND The Install infrastructure was unable to connect to the system database, error: [chars]
Explanation This may be because the communications infrastructure is not yet up. If this problem persists, the operations of the Install infrastructure may not be able to proceed.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
INSTMGR Messages
Error Message%INSTALL-INSTMGR-2-AUTO_ABORT_TIMER_EXPIRED The auto-abort timer started in install operation [dec] has expired. Reloading [chars].
Explanation The auto-abort timer has expired, reloading the router/SDR.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-2-AUTO_ABORT_TIMER_EXPIRING The auto-abort-timer, started in install operation [dec][chars] expires in [dec] seconds. [chars]
Explanation The auto-abort timer is about to expire.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-2-FAILED_RELOAD_NODE The primary install director failed to reload the node, error: [chars]
Explanation The installation required a reload of the dSC node, but the reload failed. The software installed will now be in an inconsistent state.
Recommended Action Execute the command 'hw-module location location reload' for the specified node.
Error Message%INSTALL-INSTMGR-2-INSTALL_CRITICAL_AUTO_ABORT Critical: Install operation [dec] will auto-abort in [dec] minutes. [chars]
Explanation The install operation will abort in the given time unless the user starts either the accept phase or the complete phase using the supplied instructions. The critical version is shown if the abort timer has less than 30 minutes left on it.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-2-INSTALL_OP_SYS_ERR_GLOBAL_NODES_INCONSISTENT Error occurred during install operation [dec]: Please collect diagnostic information using '[chars]' (details: [chars]). The following nodes are in an inconsistent state: [chars]. Use 'show install log [dec] detail' for more details.
Explanation A system error occurred during an install operation. This may indicate a transitive problem within the system, a problem with the code or a user error not verified by the install system. The system does not know what software is running on the specified nodes and it may be the case that the software on the nodes cannot operate correctly within its own node or with other nodes in the system.
Recommended Action Check system consistency using 'install verify'. If incorrect behavior is seen then restart processes impacted by the install on the inconsistent nodes (use 'show install log install ID detail' for a list of impacted processes). If incorrect behavior continues to be seen then reload the inconsistent nodes. Collect diagnostic information about the failure using the specific command and pass it to your TAC representative. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-2-INSTALL_OP_SYS_ERR_SPECIFIC_NODES_INCONSISTENT [chars] is in an inconsistent state ([chars])
Explanation Further information supplied to be used in conjunction with the SYSTEM_ERROR_SPECIFIC_NODES_INCONSISTENT_HDR message. One of the nodes possibly now in an inconsistent state with itself and the rest of the system.
Recommended Action Check system consistency using 'install verify'. If incorrect behavior is seen then restart processes impacted by the install on the inconsistent nodes (use 'show install log install ID detail' for a list of impacted processes). If incorrect behavior continues to be seen then reload the inconsistent nodes. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-2-INSTALL_OP_SYS_ERR_SPECIFIC_NODES_INCONSISTENT_HDR Error occurred during install operation [dec]: Please collect diagnostic information using '[chars]'. Use 'show install log [dec] detail' for more details.
Explanation A system error occurred during an install operation. This may indicate a transitive problem within the system, a problem with the code or a user error not verified by the install system. The system does not know what software is running on the specified nodes and it may be the case that the software on the nodes cannot operate correctly within its own node or with other nodes in the system.
Recommended Action Check system consistency using 'install verify'. If incorrect behavior is seen then restart processes impacted by the install on the inconsistent nodes (use 'show install log install ID detail' for a list of impacted processes). If incorrect behavior continues to be seen then reload the inconsistent nodes. Collect diagnostic information about the failure using the specific command and pass it to your TAC representative. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-2-INSTALL_SYS_ERR_FAILURE While trying to output information about a system error [chars]during an the install operation, the install subsystem was unable to obtain the data to output: Context: [chars], error: [chars]
Explanation A system error occurred within the install system, possibly during an install operation, but the install code could not output information about the system error because an error occurred within the error output code.
Recommended Action Check system consistency using the admin command 'install verify'. If incorrect behavior is seen then reload the inconsistent nodes using 'hw-module location location reload'. Collect diagnostic information about the failure using the admin command 'show tech-support install file file' and pass it to TAC representative.
Error Message%INSTALL-INSTMGR-3-ABORT_INCOMPLETE_INSTALL An incomplete install (request id [dec]) was encountered and aborted.
Explanation A previously requested install operation that was incomplete was attempted to be applied. However the operation was detected as being before any state had changed so was aborted.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-3-ABORT_INCOMPLETE_INSTALL_ADD An incomplete 'install add' (request id [dec]) was encountered and aborted.
Explanation A previously requested install add operation was found to be incomplete. The operation has been aborted and install infrastructure has removed any partially installed packages.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-3-AUTO_ABORT_TIMER_RUNNING_WARN The auto-abort-timer, started in install operation [dec][chars] expires in [dec] minutes. [chars]
Explanation The auto-abort timer is running and soon to expire.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-3-BAD_OP_TYPE Invalid operation type ([dec]) passed to Install infrastructure
Explanation The function does not support the given install operation.
Recommended Action Contact support.
Error Message%INSTALL-INSTMGR-3-BUILD_TABLE_FAIL Failed to build Package Dependency table from file '[chars]'
Explanation --
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-3-CORRUPT_CHECKPOINT Checkpoint data for the Install process is corrupt. The data will be deleted and the install process restarted. Any install operation in progress will be stopped.
Explanation Checkpoint data for the Install process is corrupt. The data will be deleted and the install process restarted. Any information about any install operation that is in progress has been lost.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-3-FAILED_ENS_INIT Install director was unable to initialize its event notification service. [chars] failed: [chars]
Explanation The install director was not able to initialize its event notification service. The system will not be able to perform any installs without this initialization succeeding.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-3-FAILED_ENS_REQUEST Install director was unable to send an event notification after [dec] attempts, error: [chars]
Explanation The install director was not able to send an event notification. This will cause the system's install to fail in some way.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-3-INIT Initialization failed [[chars]], process terminated, error: [chars]
Explanation An error occurred during initialization, causing the process to terminate.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-3-INSTALL_ERROR_BUT_NO_CLI_CONNECTION Install has encountered an error. User input is required in order to move forward. Use the command 'install operation [dec] attach' in admin mode to answer the question.
Explanation The incremental install operation has encountered an error. And no 'nopromppt' is supplied in the activation command. The install would ask the user a question as how to proceed.
Recommended Action Do '(admin) install attach install_id', then answer the question.
Error Message%INSTALL-INSTMGR-3-INSTALL_OPERATION_SYSTEM_ERROR_GLOBAL_NODES Error occurred during install operation [dec]: Please collect diagnostic information using '[chars]' (details: [chars]). Use 'show install log [dec] detail' for more details.
Explanation A system error occurred during an install operation. This may indicate a transitive problem within the system, a problem with the code or a user error not verified by the install system.
Recommended Action Check system consistency using 'install verify'. Reattempt the install operation. If the problem persists collect diagnostic information about the failure using the specific command and pass it to your TAC representative. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-3-INSTALL_OPERATION_SYSTEM_ERROR_SPECIFIC_NODES [chars] ([chars])
Explanation Further information supplied to be used in conjunction with the INSTALL_OPERATION_SYSTEM_ERROR_SPECIFIC_NODES_HDR message.
Recommended Action Check system consistency using 'install verify'. Reattempt the install operation. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-3-INSTALL_OPERATION_SYSTEM_ERROR_SPECIFIC_NODES_HDR Error occurred during install operation [dec]: Please collect diagnostic information using '[chars]'. Use 'show install log [dec] detail' for more details.
Explanation A system error occurred during an install operation. This may indicate a transitive problem within the system, a problem with the code or a user error not verified by the install system.
Recommended Action Check system consistency using 'install verify'. Reattempt the install operation. If the problem persists collect diagnostic information about the failure using the specific command and pass it to your TAC representative. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-3-INSTALL_OPERATION_USER_ERROR User error occurred during install operation [dec]. See 'show install log [dec] detail' for more information.
Explanation Information provided by the user or by binaries referenced by the user command were inaccurate.
Recommended Action Steps to correct the error are provided in 'show install log install ID detail'. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-3-INSTALL_SYSTEM_ERROR_GLOBAL_NODES Error occurred within the install system. Please collect diagnostic information using '[chars]' (details: [chars]).
Explanation A system error occurred within the install system, not during an install operation. This may indicate a transitive problem within the system or a problem with the code.
Recommended Action Check system consistency using 'install verify'. If the problem persists collect diagnostic information about the failure using the specific command and pass it to your TAC representative. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-3-INSTALL_SYSTEM_ERROR_SPECIFIC_NODES [chars] ([chars])
Explanation Further information supplied to be used in conjunction with the INSTALL_SYSTEM_ERROR_SPECIFIC_NODES_HDR message.
Recommended Action Check system consistency using 'install verify'. If the problem persists collect diagnostic information about the failure using the specific command and pass it to your TAC representative. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-3-INSTALL_SYSTEM_ERROR_SPECIFIC_NODES_HDR Error occurred within the install system. Please collect diagnostic information using '[chars]'.
Explanation A system error occurred within the install system, not during an install operation. This may indicate a transitive problem within the system or a problem with the code.
Recommended Action Check system consistency using 'install verify'. If the problem persists collect diagnostic information about the failure using the specific command and pass it to your TAC representative. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-3-NOMEMORY Failed to allocate [unsigned int] bytes of memory
Explanation The requested operation could not be accomplished because of a low memory condition.
Recommended Action This indicates a low memory condition. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message%INSTALL-INSTMGR-3-REPLY_MSG_SENDING Failed to send a reply message to a client, error: [chars]
Explanation An error occurred while sending a reply LWM message to a client. It can be a data or an error number reply.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-3-SAM_CERTIFICATE_EXPIRED SAM certificate expired. Please check system date. Current system date: [chars]
Explanation The SAM certificate expired. This error could also be because the system date is set to a very old data. Check the system data.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-3-SYSDB Unable to access the system database, error: [chars]
Explanation An error occurred when accessing the system database
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-3-SYSDBREG Registration with SysDB failed [[chars]], error: [chars]
Explanation An error occurred when registering with the system database
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-3-TIMER_ABORT Failed to start timer for request id [dec] - The request has been aborted.
Explanation A timer creation failed for the active request. In order to prevent the potential indefinite blocking of the Install Manager request processor, the request has been aborted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-3-UNABLE_TO_DETERMINE_PREREQUISITE_ORDERING Unable to determine the order of two packages with respect to their prerequisite information.
Explanation While trying to determine the order of two packages (or two sets of packages), the packages in question were found to have conflicting prerequisites information. The packages will be ordered by build-time instead.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-4-ABORTING_FORCE_RELOAD_NODE Aborting LOAD phase of install operation [dec], force reload of node [chars]
Explanation Reload the node while aborting LOAD phase of install issu operation.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-4-ACTIVE_SOFTWARE_COMMITTED_INFO The currently active software is [chars]
Explanation The currently active software has not yet been 'committed' to the system. This means that if the system reboots then the committed software will become active. Note that a failover will not cause the committed software to become active.
Recommended Action Verify that the system is operating as expected. Use 'system verify' to help validate the system. Use 'install verify' to validate the install sub-system. If the system is operating as expected then execute the 'install commit' command to commit the active software so that it is used if the system reboots.
Error Message%INSTALL-INSTMGR-4-AUTO_ABORT_TIMER_RUNNING The auto-abort timer, started in install operation [dec][chars] expires in [dec] minutes. [chars]
Explanation The auto-abort timer is running.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-4-AUTO_ABORT_TIMER_STARTED [chars] the auto-abort timer for install operation [dec][chars]. The auto-abort timer expires in [dec] minutes. [chars]
Explanation The auto-abort timer has started/resumed.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-4-AUTO_ABORT_TIMER_STOPPED The auto-abort-timer, started in install operation [dec][chars] has been stopped.
Explanation The auto-abort timer has been stopped.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-4-INSTALL_ISSU_AUTO_ABORT_TIMER_NOT_FOUND Auto-abort timer was expected for ISSU operation [dec], but not found after RUN phase completion.
Explanation Auto-abort timer was expected (per user options specified) but not running after RUN phase.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-4-INSTALL_IS_TO_SUSPEND Install operation [dec] has been suspended. Use the command 'install resume' in admin mode to resume the operation.
Explanation The incremental install operation will be suspended indefinitely, at the pre-defined suspension point. User needs to issue 'install resume' in admin mode in order to resume the operation.
Recommended Action Do 'install resume' in admin mode, whenever ready.
Error Message%INSTALL-INSTMGR-4-INSTALL_OPERATION_WARNING A warning occurred during install operation [dec]. See 'show install log [dec] detail' for more information.
Explanation The behavior of the install operation may not have been entirely what the user expected.
Recommended Action Details of the possibly unexpected behavior are provided in 'show install log install ID detail'. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-4-INSTALL_WARNING_AUTO_ABORT Warning: Install operation [dec] will auto-abort in [dec] minutes. [chars]
Explanation The install operation will abort in the given time unless the user starts either the accept phase or the complete phase using the supplied instructions. The warning version is shown if the abort timer has 30 minutes or more left on it.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-4-ISSU_NODE_BOOT_NOT_ALLOWED Node [chars] is not allowed to boot during this phase of install operation [dec]. After the operation has completed, the node will be brought up with the active software.
Explanation Node rebooted while ISSU install operation is in progress, it will not be allowed to come up until the operation completes.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-4-ISSU_NODE_BOOT_NOT_ALLOWED_PRE_RUN Node [chars] is not allowed to boot during this phase of install operation [dec]. After the RUN phase has completed, the node will be brought up with the active software.
Explanation Node rebooted while ISSU install operation is in progress, it will not be allowed to come up until the RUN phase completes.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-4-ISSU_UNEXPECTED_NODE_BOOT Node [chars] is unexpectedly booting during install operation [dec].
Explanation This node boot is not expected in the given phase of ISSU install, install should abort with an error.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-4-RELOAD_NODE_DELAY Install director has encountered an unexpected delay ([unsigned int].[unsigned int] seconds in function [chars]) while preparing to reload. This situation may result in the current standby becoming the active RP after reload.
Explanation 'The primary install director takes several seconds processing one of ' 'the function which is not expected. This situation may result in ' 'swap of active and standby node after booting up in a redundant system.'
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-4-ROLLBACK_FILE_FAILURE The creation of a rollback point for install operation [unsigned int] failed (details: [chars]). The operation will continue, but this operation ID cannot be used as a rollback point.
Explanation There was an error when trying to create the load path file for this rollback point. The operation will continue successfully (given no other errors), but this point cannot be used as a rollback point.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-4-STANDBY_NOT_READY Install director found a standby node [chars] not ready, all standby (D)RPs are required to be ready to proceed.
Explanation Install director expected standby nodes to be ready, however, when verifying found at least one that is not ready.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-6-INSTALL_ACCEPT_PHASE_FINISHED Install operation [dec]: Accept Phase has finished.
Explanation The accept phase of an ISSU operation has finished successfully.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-6-INSTALL_ACCEPT_PHASE_STARTED Install operation [dec]: Accept Phase has started.
Explanation The accept phase of an ISSU operation has started - another message will be output when the phase finishes.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-6-INSTALL_COMPLETE_PHASE_FINISHED Install operation [dec]: Complete Phase has finished.
Explanation The complete phase of an ISSU operation has finished successfully.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-6-INSTALL_COMPLETE_PHASE_STARTED Install operation [dec]: Complete Phase has started.
Explanation The complete phase of an ISSU operation has started - another message will be output when the phase finishes.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-6-INSTALL_LOAD_PHASE_FINISHED Install operation [dec]: Load Phase has finished.
Explanation The load phase of an ISSU operation has finished successfully.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-6-INSTALL_LOAD_PHASE_STARTED Install operation [dec]: Load Phase has started.
Explanation The load phase of an ISSU operation has started - another message will be output when the phase finishes.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-6-INSTALL_OPERATION_ABORTED Install operation [dec] aborted
Explanation An install operation was aborted by the system. This is usually due to the Install Director restarting or an RP failover during the initial phase of an install operation.
Recommended Action Retry the operation. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-6-INSTALL_OPERATION_ABORTING_ON_ERROR Aborting install operation [dec] by [chars] due to a system error.
Explanation An error occurred in the ISSU install operation, and the operation will be aborted using the stated method to recover the system back to it's running state.
Recommended Action Retry the operation. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-6-INSTALL_OPERATION_CANCELLED Install operation [dec] cancelled by user '[chars]'
Explanation An install operation was cancelled via a user prompt. Use 'show install log install ID detail' for more details.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-6-INSTALL_OPERATION_COMPLETED_SUCCESSFULLY Install operation [dec] completed successfully
Explanation An install operation has completed successfully.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-6-INSTALL_OPERATION_COMPLETED_WITH_FAILURE Install operation [dec] completed with failure
Explanation An install operation completed with error. Use 'show install log install ID detail' for more details.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-6-INSTALL_OPERATION_FAILED Install operation [dec] failed
Explanation An install operation failed. Use 'show install log install ID detail' for more details.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-6-INSTALL_OPERATION_STARTED Install operation [dec] '[chars]' started by user '[chars]'
Explanation An install operation has been started - another message will be displayed when it is finished.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-6-INSTALL_OPERATION_USER_ABORTED Install operation [dec] aborted by user '[chars]'
Explanation An install operation was aborted by a user.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-6-INSTALL_RESUMED Install operation [dec] has been resumed.
Explanation The install operation has been resumed after pausing for user input.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-6-INSTALL_RUN_PHASE_FINISHED Install operation [dec]: Run Phase has finished.
Explanation The run phase of an ISSU operation has finished successfully.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-6-INSTALL_RUN_PHASE_STARTED Install operation [dec]: Run Phase has started.
Explanation The run phase of an ISSU operation has started - another message will be output when the phase finishes.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-6-NODE_BOOT_OPTIONS Node [chars] is booting with boot option '[chars]'.
Explanation This message indicates the boot options of the specified node.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-6-NODE_BOOT_OPTIONS_CLEAR The boot options of node [chars] were cleared.
Explanation The boot options of the specified node are cleared when the node preparation is complete.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-6-PAUSED_AT_CONFIG_LOCK Install operation [unsigned int] is pausing before the config lock is applied. Apply any additional config before resuming the operation using '[chars]install operation [unsigned int] complete'.
Explanation When initiating the operation, the user specified that the install infrastructure should pause before locking the config for the first time. The operation will not continue until the user indicates that it is safe to do so using the supplied command.
Recommended Action Either follow the command given, or attach to the operation synchronously for further details.
Error Message%INSTALL-INSTMGR-6-WAIT_FOR_STANDBY Install director is waiting for the standby RP to be ready.
Explanation Install director has reloaded the standby or has switched over. Now it is waiting for the standby RP to be ready.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-6-WAIT_FOR_TARGET_NODES Install director is waiting for Install helpers on the reloaded nodes to be ready.
Explanation Install director has triggered the reload software change on the target nodes. Now it is waiting for the Install helpers on the reloaded nodes to come up and ready to receive messages.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-7-DSC_MIGRATED dSC and install director has migrated to a new head.
Explanation An unexpected dSC migration has happened. The install manager detects this condition and also finds it may continue.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-7-FAILED_OUTPUT_ERROR Failed to output user error message concerning install operation [dec] (details: [chars])
Explanation A user error occurred but failed to be output to the user.
Recommended Action Repeat the operation. Consult the release-notes if applicable.
Error Message%INSTALL-INSTMGR-7-FAILED_OUTPUT_USEFUL_INFORMATION Failed to output useful information concerning install operation [dec] (details: [chars])
Explanation Useful information was available but failed to be output to the user.
Recommended Action Repeat the operation. Consult the release-notes if applicable.
Error Message%INSTALL-INSTMGR-7-FAILED_OUTPUT_WARNING Failed to output a warning concerning install operation [dec] (details: [chars])
Explanation A warning occurred but failed to be output to the user.
Recommended Action Repeat the operation. Consult the release-notes if applicable.
Error Message%INSTALL-INSTMGR-7-FAILED_PARTNER_NODE_STATE Failed to get state of node [chars] which is partner to [chars] while synchronizing reload
Explanation While synchronizing a reload between a node and its partner, the state of the partner node could not be ascertained.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-7-FAILMSG Failed to [chars], error: [chars]
Explanation Interpret the error string.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-7-FILE_OPEN_FAIL Failed to open file '[chars]', error: [chars]
Explanation Failed to open the specified file.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-7-INTERNALERR Internal error: [chars]
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-7-INVALID_CLIENT_NODEID Install helper on node [chars] is masquerading as node [chars]
Explanation Install helper on a particular node passed an incorrect nodeid to install director. The error will be returned to install helper.
Recommended Action Collect insthelper traces from the reported nodes using 'show install trace insthelper'. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-7-LTRACE_INIT Could not register tracing, error: [chars]
Explanation Failed to register ltrace context structure. Tracing will not be functioning properly.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-7-NO_LOG_STORED Failed to store log information for install operation: [dec] (details: [chars])
Explanation The install operation normally stores the result of the install operation for the 'show install log install ID detail' command to use. However, this was not possible for the reason given.
Recommended Action Use the syslogs for success/failure of the operation.
Error Message%INSTALL-INSTMGR-7-NULL_PTR --
Explanation Unexpected parameter value passed to function.
Recommended Action Contact support.
Error Message%INSTALL-INSTMGR-7-PATH Path '[chars]': [chars], error: [chars]
Explanation An install path was found to be in error. The current install operation, or the Install infrastructure, will not be able to continue successfully.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-7-RDS_SYNC_WAIT Install director is still waiting for the initial RDS sync to complete (waited [unsigned int] seconds so far)
Explanation The install director is not able to continue its initialization until the initial RDS sync from the admin install director to the local install helper process has completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-7-RELOAD_NODE_INFO The primary install director will now restart this node using '[chars]'
Explanation The installation required a reload of the pID's node, and this is now going ahead.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-7-REQUEST_RETRIEVE Failed to retrieve request from request queue [[chars]].
Explanation The request processor thread failed to obtain a request from the request queue.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-7-REQ_MSG_PROCESSING Failed to process a request message while [chars], error: [chars]
Explanation An error occurred during processing of a LWM message from a client.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR-7-RESUME_INCOMPLETE_INSTALL An incomplete install (request id [dec]) was encountered - attempting to resume the install
Explanation An incomplete install was encountered - we will attempt to resume the install.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-7-SOFTWARE_CHANGE_RELOAD Software change transaction [unsigned int] will reload affected nodes
Explanation The requested operation requires that nodes be reloaded for the software change to take affect. The install infrastructure will automatically reload nodes with files that are removed, added or modified by the software change.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-7-SWITCHOVER_DATA_LOST Critical switchover data is not present. The install operation is proceeding.
Explanation After switching over, the data regarding the switchover are not available. This could be due to data loss or unplanned switchover. The install manager detects this condition and also finds it may continue.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-7-TEST_ISSU_RUN_SWITCHOVER_SLEEP Sleeping for [dec] seconds before switchover
Explanation Informs the user how many seconds the dLRSC is sleeping before switching over during a 'test ISSU-run' operation.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-7-TIMEOUT_ALMOST_EXPIRED Warning: The timeout for processing the install message '[chars]' almost expired (available time: [unsigned int] secs, spare time: [unsigned int] secs)
Explanation The timeout associated with an install message was close to expiring. This is a non-error condition.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR-7-TIMER Failed to start timer for request id [dec] - This entry will not be automatically removed.
Explanation A timer creation failed, which means that the information for the request will not automatically be removed.
Recommended Action The client must delete the request in order for it to be removed.
Error Message%INSTALL-INSTMGR-7-UNKNOWN_ERROR_TYPE An unknown error type ([dec]) was received for install [chars] message
Explanation An incorrect parameter was passed to the error reporting function. The errors for this install operation will not have been reported correctly.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
INSTMGR_CMD Messages
Error Message%INSTALL-INSTMGR_CMD-3-NOMEMORY Failed to allocate [unsigned int] bytes of memory
Explanation The requested operation could not be accomplished because of a low memory condition.
Recommended Action This indicates a low memory condition. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message%INSTALL-INSTMGR_CMD-7-NULL_PTR --
Explanation Unexpected parameter value passed to function.
Recommended Action Contact support.
Error Message%INSTALL-INSTMGR_CMD-7-PLATFORM_TYPE_FAIL An install command was unable to get a platform type, error [chars].
Explanation An install command was unable to get a platform type. As a result, the command may not be able to continue with its operations.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
INSTMGR_LIB Messages
Error Message%INSTALL-INSTMGR_LIB-2-FAILED_RELOAD_NODE Insthelper was unable to reload the node, error: [chars]. Software could be inconsistent
Explanation The installation required a reload of the node, but the reload failed. This is a critical error, as the software installed will now be in an inconsistent state. No future installations will work correctly, and process restarts can not be guaranteed to be successful.
Recommended Action Execute the command 'hw-module location location reload' for the specified node.
Error Message%INSTALL-INSTMGR_LIB-2-RELOAD_SAVE_CONFIG_FAILED Failed to save config prior to reload: [chars]
Explanation Configuration will be lost during the reload of the installation if both of the following apply 1. Binary configurations are not compatible between the current software and the software that runs after the reload 2. Some parts of the running configuration have not been committed to configuration manager's hidden ASCII config file.
Recommended Action After the installation check that the router's configuration is complete. Reconfigure if necessary.
Error Message%INSTALL-INSTMGR_LIB-3-FAILED_STATE_FILE_UPDATE Failed to update state files on this node (error: [chars]). A full update will be retried in [unsigned int] seconds.
Explanation While trying to synchronize the install state files to the local node, an error occurred. An attempt to re-sync all the state files will be automatically re-tried.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-3-FAILED_SYNC While initializing instdir on the dSC, failed to sync instdir with running nodes, error: [chars]
Explanation While trying to synchronize the install state files of the dSC instdir, an error occurred. The synchronization with remote nodes is attempted once the dSC has been successfully assigned and is required to either: a) update the new dSC with newer files found on remote nodes, b) update remote nodes with state files on the dSC. Should an error occur during either of these, the synchronization should be re-attempted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-3-REPLY_MSG_SENDING Failed to send a reply message to a client, error: [chars]
Explanation An error occurred while sending a reply LWM message to a client. It can be a data or an error number reply.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-6-MESSAGE_NOT_PROCESSED Install infrastructure has waited [unsigned int] seconds for Install Director to be able to process a message.
Explanation A part of the install infrastructure has been waiting for the stated time for the install director to be able to process the image. This can happen if other processes are taking a long time to initialize.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR_LIB-7-CLIENT_ERROR A client of the Install infrastructure returned an error from its callback function, error: [chars]
Explanation A client of the Install infrastructure unexpectedly returned an error during processing, and so the requested operation may not be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-CONFIG_POSTINSTALL_NOTIFICATION Failed in the config postinstall notification Error:[chars].
Explanation Failed in post installation notification to config manager at package activation
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-CONFIG_PREINSTALL_NOTIFICATION Failed in the config preinstall notification Error:[chars].
Explanation Failed in preinstallation notification to config manager at package activation
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-DBADD Unable to add directory '[chars]/[chars]' (or its meta data) to install database, error: [chars]
Explanation The database used by the Install infrastructure could not be updated. Further installations may not behave as expected, or be possible at all.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-DBCREATE The Install infrastructure was unable to create the install database at '[chars]', error: [chars]
Explanation The database used by the Install infrastructure could not be initialized. Installations will not be possible.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-DBFORMAT An install database ([chars]) contained data of invalid format, error: [chars]
Explanation An install database was unable to be accessed. The current install operation, or the Install infrastructure, will not be able to continue successfully.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-DBNAME The Install infrastructure was unable to determine the name of an install database, error: [chars]
Explanation The database used by the Install infrastructure could not be accessed. Installations will not be possible.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-DBOPEN An install database '[chars]' could not be opened, error: [chars]
Explanation An install database was unable to be opened. The current install operation, or the Install infrastructure, will not be able to continue successfully.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-DBOPERATION An operation on an install database failed: [chars]. Error: [chars]
Explanation An install database was unable to be accessed. The current install operation, or the Install infrastructure, will not be able to continue successfully.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-DBPATH A path of the install database, '[chars]', is invalid ([chars]), error: [chars]
Explanation An error has been encountered in the install database. The current install operation, or the Install infrastructure, will not be able to continue successfully.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-DBRECORD An install database ([chars]) record could not be accessed, error: [chars]
Explanation An install database record was unable to be accessed. The current install operation, or the Install infrastructure, will not be able to continue successfully.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-DBSUBDIRECTORY [chars], error: [chars]
Explanation Unable to access an install subdirectory. The current install operation, or the Install infrastructure, will not be able to continue successfully.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-ENS_CONSUMER_RESPONSE An ens consumer response failed with [chars] after [dec] attempts
Explanation Insthelper failed to respond to instdir. Instdir will notice this and, after a timeout will attempt to re-retrieve the response from insthelper.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-ENS_UNKNOWN_PAYLOAD_MSG_TYPE Insthelper received an unknown payload message type ([dec])
Explanation Insthelper received an unknown message type from instdir.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-ERROR_REG Failed to register error messages in '[chars]' [[chars]].
Explanation The DLL containing the messages associated with the install manager error codes failed to be registered. The system will continue to work, but clients that receive install manager error codes will not be able to retrieve the textual description of the error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-FAILED_OUTPUT_ERROR Failed to output user error message concerning install operation [dec] (details: [chars])
Explanation A user error occurred but failed to be output to the user.
Recommended Action Repeat the operation. Consult the release-notes if applicable.
Error Message%INSTALL-INSTMGR_LIB-7-FAIL_LWM_REPLY_TOO_BIG Received reply too large message for a message buffer that was big enough for reply message. (message buffer size equals [dec], instdir reply size equals [dec])
Explanation Install director gave an incorrect message reply size to a client
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-FAIL_LWM_SEND LWM client failed to send a message to instdir, error: [chars]
Explanation An instdir LWM client failed to send a message to instdir.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-FILE_CHECK An install-related file '[chars]' failed validity-checking ([chars]), error: [chars]
Explanation A file used by the Install infrastructure failed validity checking. The current install operation, or the Install infrastructure, will not be able to continue successfully.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-FILE_INFO The Install infrastructure was unable to determine the information about file '[chars]', error: [chars]
Explanation The Install infrastructure was unable to access a file. The current install operation, or the Install infrastructure, will not be able to continue successfully.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-FILE_OPEN_FAIL Failed to open file '[chars]', error [chars]
Explanation Failed to open the specified required file, so processing of the current request or operation will halt. The file system may be in error, or the Install infrastructure may be behaving incorrectly.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-FILE_READ The Install infrastructure was unable to read file '[chars]', error [chars]
Explanation Failed to read the specified required file, so processing of the current request or operation will halt. The file system may be in error, or the Install infrastructure may be behaving incorrectly.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-INFRA_BLOB The Install infrastructure was returned an error by the blobbify library when [chars], error: [chars]
Explanation The Install infrastructure was unable to access some of the data that it requires, and so the requested operation may not be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-INTERNALERR Internal error: [chars]: [chars]
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-LIST The Install infrastructure encountered an error when accessing a list of internal structures. [chars], error: [chars]
Explanation The Install infrastructure encountered an error when accessing a list of internal structures, and so the requested operation may not be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-LOAD_PIE The Install infrastructure was unable to load pie '[chars]', error: [chars]
Explanation The Install infrastructure was unable to load a pie file. It will not be able to be used.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-LTRACE_INIT Could not register tracing, error: [chars]
Explanation Failed to register ltrace context structure. Tracing will not be functioning properly.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-MEMORY Failed to allocate [dec] bytes of memory
Explanation There is not enough memory to continue with current operations.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message%INSTALL-INSTMGR_LIB-7-NODE_CLASS_GET The Install infrastructure was unable to get the class of a node, error: [chars]
Explanation The Install infrastructure was unable to get the class of a node, and so the requested operation may not be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-PACKAGE The Install infrastructure was unable to use package in '[chars]' ([chars]), error: [chars]
Explanation The Install infrastructure was unable to access and use a package. It will not be able to be utilized.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-PARAMETER_NULL --
Explanation --
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-INSTMGR_LIB-7-PATH Path '[chars]': [chars], error: [chars]
Explanation An install path was found to be in error. The current install operation, or the Install infrastructure, will not be able to continue successfully.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-PATH_CLEANUP Path '[chars]': [chars], error: [chars]
Explanation An install path could not be cleaned up or destroyed. This will have no effect for now, but may affect install paths later on.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR_LIB-7-PIE_FORMAT [chars], error: [chars]
Explanation A pie file contains invalid data, and cannot be used.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-PIE_INFO_CONSTRUCT The Install infrastructure was unable to construct the information about a pie file, error: [chars]
Explanation The Install infrastructure was unable to use all the contents of a pie file. The current install operation, or the Install infrastructure, will not be able to continue successfully.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-PKG_LOAD The Install infrastructure encountered an error when attempting to load a package from loadpath '[chars]', error: [chars]
Explanation The Install infrastructure encountered an error when loading a package, and so the requested operation may not be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-PLATFORM_TYPE_FAIL Failed to get platform type in function [chars]. As a result, process instmgr does not have platform type information. Some instmgr execution path may result in failure.
Explanation Failed to get platform type.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-RELOAD_MEMBOOTED_MANAGEMENT_NODE The requested reload installation is not allowed for a membooted management node
Explanation A reload installation is not allowed to a membooted management node.
Recommended Action Either diskboot, or don't target installation to a management node when membooted.
Error Message%INSTALL-INSTMGR_LIB-7-STACK [chars]
Explanation An install operation has failed because of an internal error in the stack logic.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-SYSMGR An error occurred while the Install infrastructure was interacting with System Manager. [chars], error: [chars]
Explanation An error occurred while the Install infrastructure was interacting with System Manager, and so the requested operation may not be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INSTMGR_LIB-7-TEST_ISSU_RUN_MDR_COMPLETE_SLEEP Sleeping for [dec] seconds before MDR
Explanation Informs the user how many seconds the node is sleeping before MDRing during a 'test ISSU-run' operation.
Recommended Action No action is required.
Error Message%INSTALL-INSTMGR_LIB-7-TEST_ISSU_RUN_RELOAD_SLEEP Sleeping for [dec] seconds before reload
Explanation Informs the user how many seconds the node is sleeping before reloading during a 'test ISSU-run' operation.
Recommended Action No action is required.
INSTREPL Messages
Error Message%INSTALL-INSTREPL-7-DOWNLOADED_BADLY_SIZED_FILE Downloaded a file with an unexpected size: [chars].
Explanation A file was downloaded whose size was unexpectedly zero, or was different to the size recorded in the file meta-data.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Run 'install verify repair' on RP and DRP nodes.
Error Message%INSTALL-INSTREPL-7-DOWNLOADED_BADLY_SIZED_FILE_FROM_NODE Downloaded a file from [chars] with an unexpected size: [chars].
Explanation A file was downloaded whose size was unexpectedly zero, or was different to the size recorded in the file meta-data.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Run 'install verify repair' on the source node.
IOR Messages
Error Message%INSTALL-INST_IO-3-INTERNALERR Internal error: [chars]: [chars]
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-INST_IO-7-DEVICE_FULL Device '[chars]' is full. Remove all non-critical files and reload the node.
Explanation An attempt to open or write to a file on the specified device failed because the device had insufficient free space. The node may be in an inconsistent state due to a missing or truncated file; check for other messages from applications. Remove non-critical files, such as core files and user-created files, and reload the node to re-sync its files. If this is a management node such as an RP, consider using 'install remove' to free up space by removing inactive packages.
Recommended Action This indicates a low resource condition. Remove non-critical files, such as core files and user-created files, and reload the node to re-sync its files. If problem persists, Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
LIBINST_DEBUG Messages
Error Message%INSTALL-LIBINST_DEBUG-3-INIT Cannot initialize debugging, error: [chars]
Explanation There is a problem with the system infrastructure - perhaps the communication infrastructure has not yet stabilized. The process which encountered this problem will automatically restart. If other processes exhibiting similar behavior, this is a system-wide issue.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBINST_DEBUG-3-INTERNAL The Install infrastructure encountered an internal error
Explanation The Install infrastructure has reached an unexpected state. Operations will continue, but the logging and debugging capabilities of the Install infrastructure may not function as expected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBINST_DEBUG-3-MUTEX Failed to [chars] mutex, error [chars].
Explanation To be filled in later
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBINST_DEBUG-4-CERR_REGISTER_DLL Could not register dll '[chars]' with error services, error: [chars]
Explanation The error services failed to register the errors of the specified DLL. The system will continue to operate, but error or warning messages displayed to the customer may not be complete.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
LIBNOTIFY Messages
Error Message%INSTALL-LIBNOTIFY-7-ARCH_NOT_SUPPORTED Function is not supported on this architecture.
Explanation This function cannot be called on the current platform.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-LIBNOTIFY-7-BAD_TOOLS_VERSION Tools version does not match data! Tools equals [unsigned int].[unsigned int], Data equals [unsigned int].[unsigned int].
Explanation The tooling version does not match the installed package. The operation will not be able to proceed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-BLOBBIFIER_ERROR Blobbifier rejected item #[dec].
Explanation An invalid parameter may have been unexpectedly passed to the Install infrastructure. This is a coding error. The current request or operation will not be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-CANNOT_GET_BLOB_SIZE_IN_A2STRUCT Cannot get blob size! Item #[unsigned int].
Explanation An invalid parameter has been unexpectedly passed to the Install infrastructure. This is a coding error. The current request or operation will not be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-CANNOT_GET_BLOB_SIZE_IN_STRUCT Cannot get blob size! Item #[unsigned int].
Explanation An invalid parameter has been unexpectedly passed to the Install infrastructure. This is a coding error. The current request or operation will not be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-CANNOT_GET_PROCNAME Cannot get name of calling process (pid equals [dec])
Explanation A process' name cannot be determined, so the current request or operation will not be able to proceed successfully.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-DEBLOBBIFIER_ERROR Deblobbifier rejected item #[dec].
Explanation An invalid parameter may have been unexpectedly passed to the Install infrastructure. This is a coding error. The current request or operation will not be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-EVENT_CONN_CREATE Cannot create event connection manager, error: [chars]
Explanation The library failed to create a connection for registering for install notifications.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-EVENT_CONN_NOTIFY Cannot register for notifications on connection, error: [chars]
Explanation The library failed to register for notifications on a connection.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-EVENT_CONN_OPEN Cannot open connection, error: [chars]
Explanation The library failed to open a connection for registering for install notifications.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-FAILED_INIT_LTRACE Failed to initialize trace buffers, error: [chars]
Explanation The install notification library was unable to initialize the trace buffer.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-LIBNOTIFY-7-INTERNAL Internal error
Explanation The Install infrastructure has encountered an unexpected state, and will not be able to continue operating successfully.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-INTERNAL_DATA_INCONSISTENCY Internal data consistency error
Explanation The Install infrastructure has encountered an unexpected state, and will not be able to continue operating successfully.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-ITEM_NOT_FOUND Unable to find item.
Explanation An invalid parameter has been unexpectedly passed to the Install infrastructure. This is a coding error. The current request or operation will not be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-LIST_IS_FULL Unable to add element to list. List is full (contains [unsigned int] elements).
Explanation The Install infrastructure has encountered an unexpected state, and will be unable to process the current request or operation
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-LIST_ITEM_NOT_FOUND Unable to find item [hex] in list.
Explanation An invalid parameter has been unexpectedly passed to the Install infrastructure. This is a coding error. The current request or operation will not be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-MEMORY Unable to allocate [unsigned int] bytes of memory
Explanation The system is running out of memory and was not able to allocate sufficient memory to carry out the requested operation
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message%INSTALL-LIBNOTIFY-7-NOT_A_MANAGEMENT_NODE Operation is allowed only on a Management Node
Explanation A function available only on management nodes was called on a non-management node.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-LIBNOTIFY-7-PARAMETER_BAD_EVENT Event parameter value is bad ([unsigned int]).
Explanation An invalid parameter has been unexpectedly passed to the Install infrastructure. This is a coding error. The current request or operation will not be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-PARAMETER_BAD_TRANSID Transaction ID parameter value is bad ([unsigned int]).
Explanation An invalid parameter has been unexpectedly passed to the Install infrastructure. This is a coding error. The current request or operation will not be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-PARAMETER_DYNAMIC_TYPE_CHECK_FAILURE Dynamic type checking revealed that a pointer parameter referenced an object of wrong type.
Explanation An invalid parameter has been unexpectedly passed to the Install infrastructure. This is a coding error. The current request or operation will not be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-PARAMETER_INCOMPLETE String parameter is incomplete.
Explanation An invalid parameter has been unexpectedly passed to the Install infrastructure. This is a coding error. The current request or operation will not be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-PARAMETER_MISSING_BLOBBIFIER Blobbifier for type not provided.
Explanation An invalid parameter has been unexpectedly passed to the Install infrastructure. This is a coding error. The current request or operation will not be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-PARAMETER_MISSING_OR_NULL --
Explanation An invalid parameter has been unexpectedly passed to the Install infrastructure. This is a coding error. The current request or operation will not be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-PARAMETER_NULL --
Explanation An invalid parameter has been unexpectedly passed to the Install infrastructure. This is a coding error. The current request or operation will not be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-PARAMETER_RANGE A parameter has been passed with a value outside the expected range.
Explanation An invalid parameter has been unexpectedly passed to the Install infrastructure. This is a coding error. The current request or operation will not be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-PARAMETER_REFERENCES_NULL --
Explanation An invalid parameter has been unexpectedly passed to the Install infrastructure. This is a coding error. The current request or operation will not be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-PARAMETER_WRONG_BLOB_TYPE An invalid parameter type ([unsigned int]) was encountered.
Explanation An invalid parameter has been unexpectedly passed to the Install infrastructure. This is a coding error. The current request or operation will not be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-RESOURCE_LOCKED Unable to acquire write lock on resource before timeout occurred
Explanation This may be a resource issue, or the Install infrastructure may be behaving incorrectly. The current request or operation cannot be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-SYSDB_BIND The Install infrastructure was unable to connect to the system database, error: [chars]
Explanation The communications infrastructure may not yet be up. If this error persists, the Install infrastructure may not be able to operate
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-SYSDB_COMMIT Cannot complete the transaction of items for an operation, error: [chars]
Explanation The current operation could not complete the transaction of items which are needed to activate it.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-SYSDB_DELETE Cannot delete data from the system database, error: [chars]
Explanation This may not affect the current request or operation, but subsequent operations may be affected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-SYSDB_GET Cannot retrieve data from the system database, error: [chars]
Explanation The Install infrastructure was unable to obtain some information which it requires to complete the current request or operation.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-SYSDB_LIST Cannot retrieve data from the system database, error: [chars]
Explanation The Install infrastructure was unable to obtain some information which it requires to complete the current request or operation.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-SYSDB_NOTIFICATION_UNREGISTER Cannot unregister with system database for notification, error: [chars]
Explanation The notification services from the system database failed to shut down. This will not have any adverse effect on the running of the box.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-SYSDB_SET Cannot set item in system database, error: [chars]
Explanation The Install infrastructure was unable to write some information which is required to complete the current request or operation.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-SYSDB_START Cannot begin the transaction of items for an operation, error: [chars]
Explanation The current operation could not start the transaction of items which are needed to activate it.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-SYSDB_UNBIND Cannot disconnect from the system database, error: [chars]
Explanation The connection to the system database failed to shut down. This will not have any adverse effect on the running of the box.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-LIBNOTIFY-7-SYSMGR_TROUBLE SysMgr has failed to respond to a software change within [dec] seconds. Continuing to wait, node may require a reload ...
Explanation SysMgr appears to have become unresponsive, potentially requiring operator intervention.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-LIBNOTIFY-7-TIMEOUT_RESET_LIMIT Too many timeout resets. Reset request refused.
Explanation The maximum number of time extensions to the current install command have already been granted, so the current request for an extension is denied.
Recommended Action No action is required.'
Error Message%INSTALL-LIBNOTIFY-7-TYPE_MISMATCH_FOR_KEY Incorrect type found for key.
Explanation An invalid parameter has been unexpectedly passed to the Install infrastructure. This is a coding error. The current request or operation will not be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
LOADPATH_UPGRADE Messages
Error Message%INSTALL-LOADPATH_UPGRADE-7-CANT_ACTIVATE_ON_NODE_TYPES Package '[chars]' only supports nodes of type [chars] and can't be activated on nodes of type [chars]
Explanation Instructions in package conflict with requested operation.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-LOADPATH_UPGRADE-7-NULL_PTR --
Explanation Unexpected parameter value passed to function.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-LOADPATH_UPGRADE-7-PACKAGE_SUPPORTS_NO_NODE_TYPES Package '[chars]' supports no node types
Explanation Instructions in package list no node types for which the package can be activated.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
LOADPATH Messages
Error Message%INSTALL-LOADPATH-3-CERR_REGISTER_DLL Could not register dll '[chars]' with error services: [chars]
Explanation The error services failed to register the errors of the specified DLL. The system will continue to operate, but error or warning messages displayed to the customer may not be complete.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-LOADPATH-3-LIB_INIT Could not initialize library, error: [chars]
Explanation Failed to initialize the library. The system may not function properly.
Recommended Action *SUPPORT*
Error Message%INSTALL-LOADPATH-3-LTRACE_INIT Could not register tracing, error: [chars]
Explanation Failed to register ltrace context structure. Tracing will not be functioning properly.
Recommended Action *SUPPORT*
Error Message%INSTALL-LOADPATH-7-CORRUPT_ARG Corrupt parameter passed to the Install infrastructure by a client
Explanation Value of a parameter passed to function appears to be corrupt. The current request or operation may not be carried out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-LOADPATH-7-CORRUPT_LDPATH Error on line [dec] of ldpath file '[chars]': [chars]%s
Explanation Either the installation is corrupt, or the Package infrastructure is behaving incorrectly. Processing of the current operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-LOADPATH-7-EMPTY_LOADPATH_STR Can't load paths from '[chars]': ldpath string is '' on line [unsigned int], buf: [chars]
Explanation An intermittent error occurred for which the root cause is not yet known. The system will continue working correctly. However, the information from the error message will be very useful for tracking down and fixing the bug.
Recommended Action *SUPPORT*
Error Message%INSTALL-LOADPATH-7-FAILED_REMOVE_IGNORE_COMMIT_LDPATH_FILE Failed to remove the ignore commit ldpath file '[chars]' ([chars])
Explanation An attempt to remove the ignore commit ldpath file failed. This could be due to a file system error. The result of this failure is that committed install information will not be interpreted correctly.
Recommended Action *SUPPORT*
Error Message%INSTALL-LOADPATH-7-FILE_CLOSE_FAIL Failed to close file '[chars]', error: [chars]
Explanation Either the file system is in error, or the loadpath infrastructure is behaving incorrectly. A file involved in the current request or operation could not be closed. This will not affect the current operation, but subsequent operations may be affected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-LOADPATH-7-FILE_OPEN_FAIL Failed to open file '[chars]', error: [chars]
Explanation Either the file system is in error, or the loadpath infrastructure is behaving incorrectly. A file required for carrying out the current request or operation could not be opened, so processing of the operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-LOADPATH-7-FILE_READ_FAIL Failed to read from file '[chars]', error: [chars]
Explanation Either the file system is in error, or the loadpath infrastructure is behaving incorrectly. A file required for carrying out the current request or operation could not be read, so processing of the operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-LOADPATH-7-FILE_RENAME_FAIL Failed to rename file from '[chars]' to '[chars]', error: [chars]
Explanation Either the file system is in error, or the loadpath infrastructure is behaving incorrectly. A file required for carrying out the current request or operation could not be moved, so processing of the operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-LOADPATH-7-FILE_SEEK_FAIL Failed to go to specific position in file '[chars]', error: [chars]
Explanation Either the file system is in error, or the loadpath infrastructure is behaving incorrectly. A file required for carrying out the current request or operation could not be read, so processing of the operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-LOADPATH-7-NULL_PTR --
Explanation An internal error has occurred in an application that has caused it to pass invalid data to the Package infrastructure. The current request or operation may not be carried out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-LOADPATH-7-PACKAGE_OUTPUT_SORT Failed to sort packages correctly, error: [chars]
Explanation The sorting algorithm used for sorting packages that are to be output using a 'show install active' type command, failed to perform correctly. Although the packages will be output, they may not be in the standard order.
Recommended Action *NONE*
PKG_PLAT_MEM_CACHE Messages
Error Message%INSTALL-PKG_PLAT_MEM_CACHE-7-NULL_PTR --
Explanation An internal error has occurred in an application causing it to send invalid data to the packaging infrastructure. The current request or operation may not be carried out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
PKG_PLAT Messages
Error Message%INSTALL-PKG_PLAT-7-INTERNALERR Internal error: [chars]
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG_PLAT-7-INTERNALERR Internal error: [chars]
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG_PLAT-7-IO_FAIL The packaging infrastructure was unable to carry out an I/O operation to a file ([chars]), error: [chars]
Explanation Failed to read or write to the specified file, which is required to proceed further. The current request or operation may not be carried out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG_PLAT-7-IO_FAIL The packaging infrastructure was unable to carry out an I/O operation to a file ([chars]), error: [chars]
Explanation Failed to read or write to the specified file, which is required to proceed further. The current request or operation may not be carried out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG_PLAT-7-IO_FAIL The packaging infrastructure was unable to carry out an I/O operation to a file ([chars]), error: [chars]
Explanation Failed to read or write to the specified file, which is required to proceed further. The current request or operation may not be carried out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG_PLAT-7-MY_NODE_TYPE The packaging infrastructure was unable to determine the type of the current node: [chars]
Explanation Either the card type is invalid, or the infrastructure is behaving incorrectly. The current request or operation may not be carried out.
Recommended Action Upgrade to latest OS release. Check for unsupported hardware.
Error Message%INSTALL-PKG_PLAT-7-MY_NODE_TYPE The packaging infrastructure was unable to determine the type of the current node: [chars]
Explanation Either the card type is invalid, or the infrastructure is behaving incorrectly. The current request or operation may not be carried out.
Recommended Action Upgrade to latest OS release. Check for unsupported hardware.
Error Message%INSTALL-PKG_PLAT-7-NO_MEM Failed to allocate [unsigned int] bytes of memory
Explanation The requested operation could not be accomplished because of a low memory condition.
Recommended Action This indicates a low memory condition. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message%INSTALL-PKG_PLAT-7-NO_MEM Failed to allocate [unsigned int] bytes of memory
Explanation The requested operation could not be accomplished because of a low memory condition.
Recommended Action This indicates a low memory condition. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message%INSTALL-PKG_PLAT-7-NO_MEM Failed to allocate [unsigned int] bytes of memory
Explanation The requested operation could not be accomplished because of a low memory condition.
Recommended Action This indicates a low memory condition. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message%INSTALL-PKG_PLAT-7-NO_MEM Failed to allocate [unsigned int] bytes of memory
Explanation The requested operation could not be accomplished because of a low memory condition.
Recommended Action This indicates a low memory condition. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message%INSTALL-PKG_PLAT-7-NULL_PTR --
Explanation An internal error has occurred in an application causing it to send invalid data to the packaging infrastructure. The current request or operation may not be carried out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG_PLAT-7-NULL_PTR An invalid (NULL) parameter was passed to the packaging infrastructure
Explanation An internal error has occurred in an application causing it to send invalid data to the packaging infrastructure. The current request or operation may not be carried out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG_PLAT-7-NULL_PTR --
Explanation An internal error has occurred in an application causing it to send invalid data to the packaging infrastructure. The current request or operation may not be carried out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG_PLAT-7-NULL_PTR --
Explanation An internal error has occurred in an application causing it to send invalid data to the packaging infrastructure. The current request or operation may not be carried out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG_PLAT-7-NULL_PTR --
Explanation An internal error has occurred in an application causing it to send invalid data to the packaging infrastructure. The current request or operation may not be carried out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG_PLAT-7-OPEN_FAIL The packaging infrastructure was unable to open a file ([chars]), error: [chars].
Explanation Failed to open the specified file, which is required to proceed further. The request or operation may not be carried out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG_PLAT-7-OPEN_FAIL The packaging infrastructure was unable to open a file ([chars]), error: [chars].
Explanation Failed to open the specified file, which is required to proceed further. The request or operation may not be carried out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG_PLAT-7-OPEN_FAIL The packaging infrastructure was unable to open a file ([chars]), error: [chars].
Explanation Failed to open the specified file, which is required to proceed further. The request or operation may not be carried out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG_PLAT-7-OPEN_FAIL The packaging infrastructure was unable to open a file ([chars]), error: [chars].
Explanation Failed to open the specified file, which is required to proceed further. The request or operation may not be carried out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG_PLAT-7-UNKNOWN_NODE_TYPE The packaging infrastructure was unable to determine the type of a card ([hex])
Explanation Either the card type is invalid, or the infrastructure is behaving incorrectly. The current request or operation may not be carried out.
Recommended Action Upgrade to latest OS release. Check for unsupported hardware.
Error Message%INSTALL-PKG_PLAT-7-UNKNOWN_NODE_TYPE The packaging infrastructure was unable to determine the type of a card ([hex])
Explanation Either the card type is invalid, or the infrastructure is behaving incorrectly. The current request or operation may not be carried out.
Recommended Action Upgrade to latest OS release. Check for unsupported hardware.
Error Message%INSTALL-PKG_PLAT-7-UNKNOWN_NODE_TYPE The packaging infrastructure was unable to determine the type of a card ([hex])
Explanation Either the card type is invalid, or the infrastructure is behaving incorrectly. The current request or operation may not be carried out.
Recommended Action Upgrade to latest OS release. Check for unsupported hardware.
Error Message%INSTALL-PKG_PLAT-7-UNKNOWN_NODE_TYPE The packaging infrastructure was unable to determine the type of a card ([hex])
Explanation Either the card type is invalid, or the infrastructure is behaving incorrectly. The current request or operation may not be carried out.
Recommended Action Upgrade to latest OS release. Check for unsupported hardware.
PKG Messages
Error Message%INSTALL-PKG-3-CORRUPT_INSTALL_FILE Install file '[chars]' is corrupted
Explanation An install file is corrupt. This may affect the system in a number of ways including preventing nodes from booting and preventing install operations.
Recommended Action First attempt to repair the file using 'install verify repair', this is this least impactive operation. If that is unable to repair the file then if possible 'install remove' the package associated with the file and then 'install add' the pie containing the package. If the file is still corrupt then use a pre-prepared backup disk if available to revert to a previously known good set of software, or failover to standby nodes to start using their set of software files.
Error Message%INSTALL-PKG-3-NOMEMORY Failed to allocate [unsigned int] bytes of memory
Explanation The requested operation could not be accomplished because of a low memory condition.
Recommended Action This indicates a low memory condition. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message%INSTALL-PKG-7-BAD_DEVICE_INDEX_ENTRY Package index file for '[chars]' lists non-existent package '[chars]'. Going ahead to clean up package index file.
Explanation 'The package index file was found to be incorrect. Instdir will attempt to' ' repair it.'
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-BAD_DIR_PREFIX Dir prefix '[chars]' contains unknown card type '[chars]'
Explanation The Package infrastructure could not determine which cards a particular file belongs to. Either the PIE file is corrupt, or the Package infrastructure is behaving incorrectly. The current request or operation will not be carried out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-BAD_INSTDB_FORMAT INSTDB file '[chars]' is in unsupported format [dec].[dec].
Explanation INSTDB file is in an obsolete format or is unknown.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-BAD_PIE_FORMAT PIE file '[chars]' is in unsupported format [dec].[dec].
Explanation The PIE file is in an obsolete format or is unknown.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-BAD_SORT_TYPE Unsupported sort type ([dec]) encountered
Explanation An internal data structure could not be sorted, so the resultant list will be unsorted. This will only have a cosmetic effect.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-CANT_ADD_FILE_INTO_TABLE Can't add file '[chars]' to table, error: [chars]
Explanation Either the file system is in error, or the infrastructure is behaving incorrectly. The Package infrastructure could not create a required new file node with given view and actual paths and insert it into the table, so processing of the current operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-CANT_CD Can't change cwd to '[chars]', error: [chars]
Explanation Either the file system is in error, or the infrastructure is behaving incorrectly. The Package infrastructure could not change to a required directory, so processing of the current operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-CANT_GET_FILES Can't get files, error: [chars]
Explanation Either the file system is in error, or the infrastructure is behaving incorrectly. The Package infrastructure could not get a required the list of files that this package contains, so processing of the current operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-CANT_GET_INSTALL_PATH Can't get actual install path [dec], error: [chars]
Explanation Either the file system is in error, or the infrastructure is behaving incorrectly. The Package infrastructure could not get a required installation path for file on nodes of given type, so processing of the current operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-CANT_GET_NODE_TABLE Can't get node table, error: [chars]
Explanation Either the file system is in error, or the infrastructure is behaving incorrectly. The Package infrastructure could not create a required new node table, so processing of the current operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-CANT_GET_RELATIVE_PATH Can't get relative path [dec], error: [chars]
Explanation Either the file system is in error, or the infrastructure is behaving incorrectly. The Package infrastructure could not get a required view path for file. This is the view that pkgfs uses, so processing of the current operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-CANT_GET_SIGNATURE Can't get signature [dec], error: [chars]
Explanation Either the file system is in error, or the infrastructure is behaving incorrectly. The Package infrastructure could not get a required string representation of signature of this file, so processing of the current operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-CANT_MKDIR Can't make directory '[chars]', error: [chars]
Explanation Either the file system is in error, or the infrastructure is behaving incorrectly. The Package infrastructure could not create a required directory, so processing of the current operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-CANT_READ Unable to read PIE file '[chars]': [chars]
Explanation PIE file appears to be damaged. Package read failed due to network connectivity issue.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-CANT_RMDIR Can't remove directory '[chars]', error: [chars]
Explanation Either the file system is in error, or the infrastructure is behaving incorrectly. The Package infrastructure could not remove a required directory, so processing of the current operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-CANT_SORT_NODE_TABLE Can't sort node table, error: [chars]
Explanation Either the file system is in error, or the infrastructure is behaving incorrectly. The Package infrastructure could not sort required all nodes, so processing of the current operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-CANT_UNCOMPRESS Unable to uncompress [chars] from file '[chars]'
Explanation Either the file system is in error, or the infrastructure is behaving incorrectly. A file required for carrying out the current request or operation could not be uncompressed, so processing of the operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-CERR_REGISTER_DLL Could not register DLL '[chars]' with error services, error: [chars]
Explanation The call to register the error messages of the Package infrastructure failed. Any errors returned from the Package infrastructure will not be decoded into user-friendly strings.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-CLOSE_FILE Can't close file '[chars]', error: [chars]
Explanation Either the file system is in error, or the Package infrastructure is behaving incorrectly. A file involved in the current request or operation could not be closed. This will not affect the current operation, but subsequent operations may be affected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-COPY_FILE Cannot copy file '[chars]' to '[chars]', error: [chars]
Explanation Either the file system is in error, or the Package infrastructure is behaving incorrectly. A file involved in the current request or operation could not be copied. This may impact install infrastructure functioning.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-CORRUPT_ARG Corrupt parameter passed to Package infrastructure
Explanation Value of a parameter passed to function appears to be corrupt. The current request or operation may not be carried out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-CORRUPT_PIE PIE file '[chars]' is corrupt: [chars]
Explanation PIE file appears to be damaged.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-CREATE_SYMLINK Cannot create symlink from '[chars]' to '[chars]', error: [chars]
Explanation Either the file system is in error, or the Package infrastructure is behaving incorrectly. A symlink file involved in the current request or operation could not be created. This may impact install infrastructure functioning.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-DELETE_FILE Can't delete file '[chars]', error: [chars]
Explanation Either the file system is in error, or the Package infrastructure is behaving incorrectly. A file involved in the current request or operation could not be deleted. This will not affect the current operation, but subsequent operations may be affected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-FAILED_REPAIR_INDEX_FILE Package index file for '[chars]' lists non-existent package '[chars]'. Instdir failed to repair the package index file. Error - [chars]
Explanation 'An unexpected error occurred in cleaning the package index file.'
Recommended Action Format device and re-install packages.
Error Message%INSTALL-PKG-7-FILE_NOT_IN_LOADPATH Unable to locate [chars] file in loadpath '[chars]'
Explanation Either the installation is corrupt, or the Package infrastructure is behaving incorrectly. An expected file was not found in the package directories, so processing of the operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-GET_APINAME_REPORT Failed while getting api_name report: [chars]
Explanation Either the file system is in error, or the infrastructure is behaving incorrectly. The Package infrastructure could not get a required API name information, so processing of the current operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-GET_FILE_INFO Failed while getting file information: [chars]
Explanation Either the file system is in error, or the infrastructure is behaving incorrectly. The Package infrastructure could not get a required file information, so processing of the current operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-GET_PROVIDERS_REPORT Failed while getting Providers report, error: [chars]
Explanation Either the file system is in error, or the infrastructure is behaving incorrectly. The Package infrastructure could not get a required providers report, so processing of the current operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-INSTDB_BUILD_ERROR Creation of INSTDB files for piefile '[chars]' encountered problems
Explanation INSTDB files may be in an inconsistent state due to error encountered while creating them. This issue may affect sanity of install infrastructure data.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-INTERNALERR Internal error: [chars]
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-INVALID_ARG Invalid parameter passed to Package infrastructure. Problem: [chars]
Explanation An internal error has occurred in an application that has caused it to pass invalid data to the Package infrastructure. The current request or operation may not be carried out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-LTRACE_INIT Could not register tracing, error: [chars]
Explanation Failed to register ltrace context structure. Tracing will not be functioning properly.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-MBI_CONFIG_INCORRECTLY_CHANGED An MBI config file has been incorrectly changed '[chars]'
Explanation Configuration definitions have changed for an MBI file and this has only done by changing the MBI config namespace file, not by moving the MBI config namespace file out of the MBI as is required by the system.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-MD5_GET_PACKAGE_SIGNATURE Failed to obtain package MD5 [chars] :[chars]
Explanation Failed to retrieve the package MD5 from the specified package's md5_manifest file, so processing of the current operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-MD5_TO_STRING Failed to convert package MD5 [chars] :[chars]
Explanation Failed to convert package MD5, so processing of the current operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-MD5_VERIFY_FILES Failed to perform file validity check device equals [chars],package root equals [chars] :[chars]
Explanation Failed to perform file validity check on each file to see if they are valid or not, so processing of the current operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-MEMORY_FAILURE_MINOR A memory allocation failed in a non-critical path ([chars]). The operation will continue.
Explanation 'A non-critical memory allocation failed. The operation can and will ' 'proceed. There may be cosmetic errors such as incoherent error messages.'
Recommended Action No action is required.
Error Message%INSTALL-PKG-7-MISSING_PIE_ATTRIBUTE PIE file '[chars]' is corrupt: Missing '[chars]' from info section '[chars]'
Explanation PIE file appears to be damaged.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-NON_RELOAD_MDR_ISSU PIE file '[chars]' specifies 'ISSU' install method but '[chars]' restart type
Explanation The restart information in the PIE file is invalid. PIEs that use the 'ISSU' install method must use a restart type of 'reload' or 'MDR'.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-NON_RELOAD_PARALLEL_LR PIE file '[chars]' specifies 'parallel-lr' install method but '[chars]' restart type
Explanation The restart information in the PIE file is invalid. PIEs that use the 'parallel-lr' install method must use a restart type of 'reload'.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-NOT_DIR '[chars]' is not a directory: [chars]
Explanation Either the file system is in error, or the Package infrastructure is behaving incorrectly. A directory was expected, but a non-directory was passed, so processing of the current operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-NOT_PIE_FILE File '[chars]' is not in PIE format.
Explanation A PIE file is of the correct format, either because the wrong file has been specified, or the file is corrupt. The current request or operation will not be carried out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-NOT_SINGLE_PIE_ATTRIBUTE PIE file '[chars]' is corrupt: Attribute '[chars]' from info section '[chars]' is not a singleton value. Count equals [unsigned long int]
Explanation PIE file appears to be damaged.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-NO_CWD Can't get cwd, error: [chars]
Explanation Either the file system is in error, or the infrastructure is behaving incorrectly. The current working directory could not be determined, so processing of the current operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-NULL_PTR --
Explanation An internal error has occurred in an application that has caused it to pass invalid data to the Package infrastructure. The current request or operation may not be carried out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-OPEN_FILE The Package infrastructure was unable to open file '[chars]', error: [chars]
Explanation Either the file system is in error, or the Package infrastructure is behaving incorrectly. A file required for carrying out the current request or operation could not be opened, so processing of the operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-PIE_LIST_MISMATCH PIE file '[chars]' is corrupt: Mismatch between sizes of lists for [chars] ([unsigned long int]) and [chars] ([unsigned long int]) in info section '[chars]'.
Explanation PIE file appears to be damaged.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-PREDICT_AVL_TREE Predict tool failed an AVL tree operation
Explanation An unexpected error occurred in the internal data structures of the Package infrastructure. The current operation or request cannot be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-READ_FILE The Package infrastructure was unable to read from file '[chars]', error: [chars]
Explanation Either the file system is in error, or the Package infrastructure is behaving incorrectly. A file required for carrying out the current request or operation could not be read, so processing of the operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-RENAME_FILE Cannot rename file '[chars]' to '[chars]', error: [chars]
Explanation Either the file system is in error, or the Package infrastructure is behaving incorrectly. A file involved in the current request or operation could not be renamed. This may impact install infrastructure functioning.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-RETIRED_PIE_FORMAT PIE file '[chars]' is in unsupported format [dec].[dec]. This format was retired [chars].
Explanation PIE file is in an obsolete format.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-UNKNOWN_NODE_TYPE The Package infrastructure is unable to determine the type of a card
Explanation Either the card type may be invalid or the infrastructure is behaving incorrectly. The current request or operation has not been carried out.
Recommended Action Upgrade to latest OS release. Check for unsupported hardware.
Error Message%INSTALL-PKG-7-UNLINK_FILE Cannot remove/unlink file '[chars]', error: [chars]
Explanation Either the file system is in error, or the Package infrastructure is behaving incorrectly. A file involved in the current request or operation could not be unlinked. This may impact install infrastructure functioning.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-WRITE_FILE The Package infrastructure was unable to write to file '[chars]', error: [chars]
Explanation Either the file system is in error, or the Package infrastructure is behaving incorrectly. A file required for carrying out the current request or operation could not be read, so processing of the operation will halt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-PKG-7-WRONG_PIE_LOADER Only [dec].X PIE files are supported. Attempted to load PIE file '[chars]' in unsupported format [dec].[dec].
Explanation The PIE file was passed to the wrong loader function. The current request or operation will not be carried out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
SDS_LIB Messages
Error Message%INSTALL-SDS_LIB-3-INIT Initialization failed [[chars]], error: [chars]
Explanation An error occurred during initialization of the library.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-SDS_LIB-7-INTERNALERR Internal error: [chars]
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-SDS_LIB-7-MEMORY Failed to allocate [dec] bytes of memory
Explanation There is not enough memory to continue with current operations.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
SDS Messages
Error Message%INSTALL-SDS-3-INIT Initialization failed [[chars]], error: [chars]
Explanation An error occurred during initialization.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-SDS-7-LWM A problem occurred while handling a message: [chars]
Explanation An unexpected occurrence happened within the LWM handling code. The code is able to carry on as normal.
Recommended Action No action is required.
SM Messages
Error Message%INSTALL-SM-3-CALLBACK Error returned when [chars]: [chars]
Explanation This self-managing component reached an unexpected state, and was unable to proceed with the requested operation.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-SM-3-CANNOT_DO_DLL Error [chars] dll '[chars]'.
Explanation To be filled in later
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-SM-3-COMMUNICATION Communication error ([chars]).
Explanation The communications infrastructure may not yet be initialized. If this problem persists, seek guidance.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-SM-3-INTERNAL Internal error: [chars]
Explanation This self-managing component reached an unexpected state, and was unable to proceed with the requested operation.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-SM-3-UNABLE_TO_PROCEED Unable to proceed ([chars]).
Explanation This self-managing component encountered an expected error when attempting to carry out an action required for the currently requested operation, so has had to halt processing of the operation.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message%INSTALL-SM-4-NONFATAL_ERROR [chars].
Explanation A non-fatal error has been encountered. The system will continue to operate, but this error should be brought to the attention of TAC.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
TURBOBOOT Messages
Error Message%INSTALL-TURBOBOOT-3-DISK_TOO_SMALL The install infrastructure detected that [chars] is too small to install IOS-XR software. Please replace the [dec] byte device with a larger capacity disk.
Explanation Disk is too small for easybake to continue on.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-TURBOBOOT-3-INVALID_DEVICE The requested install device [chars] is either corrupt or missing. Turboboot cannot be performed. The turboboot settings will be cleared, and the node will reset. Please repair or insert the device and retry the boot sequence.
Explanation The TURBOBOOT setting in ROMMON was enabled, but the requested device is unavailable. The EASYBAKE/TURBOBOOT variables are cleared. The node will be reset. Please repair the device and retry the boot sequence.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-TURBOBOOT-4-ROMMON_VARIABLE_NOT_SET TURBOBOOT rommon variable not set; system is membooting. Set TURBOBOOT rommon variable to 'on' to diskboot the system.
Explanation The TURBOBOOT rommon variable was not set to 'on'. The system has membooted. Set the TURBOBOOT variable to 'on' to prepare the system for diskboot.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-TURBOBOOT-7-CANNOT_RESET_BOOTENV Boot environment variables cannot be reset.
Explanation Boot environment variables cannot be reset.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-TURBOBOOT-7-DISK_INACCESSIBLE The install infrastructure could not access device [chars]. The device may be missing or it may be corrupt.
Explanation Install device could not be accessed and may be corrupt or missing.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-TURBOBOOT-7-DUAL_DEVICE_INIT_SPEC Both device CLEAN and FORMAT option set in the turboboot setting [chars]. This setting is ignored and no device init is performed.
Explanation The TURBOBOOT setting in ROMMON had both the device CLEAN and FORMAT options enabled. This setting is ignored and no device initialization would be performed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-TURBOBOOT-7-DUAL_DEVICE_SPEC More than one disk option has been set in turboboot options.
Explanation The TURBOBOOT setting in ROMMON had more than one disk option set. This will cause turboboot to abort.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
VERSMGR_LIB Messages
Error Message%INSTALL-VERSMGR_LIB-7-FILESYSTEM [chars] '[chars]', error [chars]
Explanation A Version Manager library was unable to carry out a file system operation. Installations may not produce the expected results.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-VERSMGR_LIB-7-MEMORY A Version Manager library was unable to allocate [unsigned int] bytes of memory.
Explanation The system is running out of memory and was not able to allocate sufficient memory to carry out an install-related operation.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-VERSMGR_LIB-7-PARAMETER An invalid parameter was passed to a Version Manager library.
Explanation A client of a Version Manager library passed it an invalid argument, and so the library may not be able to carry out its operations. Installations may not produce all the expected results.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-VERSMGR_LIB-7-SYSDB_BIND A Version Manager library was unable to bind to SysDB, error [chars].
Explanation A Version Manager library was unable to bind to SysDB (perhaps because the communications infrastructure is not yet up), so will not be able to function. Installations will be unlikely to produce the expected results.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-VERSMGR_LIB-7-SYSDB_GET A Version Manager library was unable to retrieve an item from SysDB, error [chars].
Explanation A Version Manager library was unable to retrieve some data from SysDB, so may not be able to function. Installations may not produce the expected results.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-VERSMGR_LIB-7-SYSDB_REGISTER A Version Manager library was unable to register with SysDB, error [chars].
Explanation A Version Manager library was unable to register with SysDB, so will not be able to function. Installations will be unlikely to produce the expected results.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-VERSMGR_LIB-7-SYSDB_SET A Version Manager library was unable to set an item in SysDB, error [chars].
Explanation A Version Manager library was unable to set an item in SysDB, so the system may now be in an inconsistent state. Installations will be unlikely to produce the expected results.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-VERSMGR_LIB-7-SYSDB_UNBIND A Version Manager library was unable to unbind from SysDB, error [chars].
Explanation A Version Manager library was unable to unbind from SysDB. Despite this, subsequent operation is unlikely to be affected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
VS_CLIENT Messages
Error Message%INSTALL-VS_CLIENT-3-CACHE_LOOKUP VS Object cached lookup: Name: [chars], Object id: [hex], Version: [hex]
Explanation Test code only - will never be seen by customers.
Recommended Action --
Error Message%INSTALL-VS_CLIENT-3-CACHE_LOOKUP_NOT_PRESENT VS Object not present in cache: Name: [chars], Object id: [hex]
Explanation Test code only - will never be seen by customers.
Recommended Action --
Error Message%INSTALL-VS_CLIENT-3-FAILURE [chars]: [chars]
Explanation Test code only - will never be seen by customers.
Recommended Action --
Error Message%INSTALL-VS_CLIENT-3-NOMEM Failed to allocate [unsigned int] bytes
Explanation Test code only - will never be seen by customers.
Recommended Action --
Error Message%INSTALL-VS_CLIENT-3-NOTIFICATION Failed to handle selected version notification: [chars] ([chars])
Explanation There was a problem with a notification of a change to the selected version for a communication protocol.
Recommended Action Restart the affected process. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-VS_CLIENT-3-NOTIFICATION VS Notification received: Name: [chars], Object id: [hex], Version: [hex], Options: [hex]
Explanation Test code only - will never be seen by customers.
Recommended Action --
Error Message%INSTALL-VS_CLIENT-3-NOTIFICATION_NOT_PRESENT VS Object deleted notification received: Name: [chars], Object id: [hex], Options: [hex]
Explanation Test code only - will never be seen by customers.
Recommended Action --
Error Message%INSTALL-VS_CLIENT-4-RESPONSE Failed to respond to selected version notification: [chars]
Explanation There was a problem responding to a notification of a change to the selected version for a communication protocol. The selected version publisher will assume that the affected process handled the notification successfully.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-VS_CLIENT-7-INIT_SUCCESSFUL VS Client successfully set up
Explanation Test code only - will never be seen by customers.
Recommended Action --
VS_PUBLISHER Messages
Error Message%INSTALL-VS_PUBLISHER-3-HANDLER Failed to handle a client request or response: [chars] ([chars])
Explanation There was a problem with a request to get the selected version for a communication protocol, or with a response to a notification of a change to a selected version.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%INSTALL-VS_PUBLISHER-3-TIMEOUT Timeout processing version change for [unsigned int] communication[chars] (first affected communication: [hex])
Explanation There was a problem processing the notification of a change to the selected version for one or more communication protocols.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Recommended Action