Table Of Contents
Diagnostic Messages
DIAG Messages
HFRDIAG Messages
PFDIAGBASE Messages
Diagnostic Messages
This section contains all Diagnostics related System Error Messages. The following facility codes are represented in this module:
•
DIAG Messages
•
HFRDIAG Messages
•
PFDIAGBASE Messages
DIAG Messages
Error Message
%DIAG-DIAG-3-ALWAYS_ENABLE_TEST
[chars]: The users are not allow to disable
monitoring for Test #[dec]
Explanation The specified health monitoring test must be run and cannot be disabled.
Recommended Action Nothing. The specific health monitoring test cannot be disabled by design. The
system is working properly.
Error Message
%DIAG-DIAG-3-CARD_ABSENT
[chars] is not detected
Explanation A line card could not be located in a slot where a diagnostic action was requested.
Recommended Action Ensure the targeted line card is properly seated in the specified slot. If the line
card is properly seated, ensure the correct slot was indicated in the command-line interface. If the
line card is well-seated and the correct slot was specified, copy the error message exactly as it
appears on the screen as well as the output of show tech-support and paste the output into a separate
file. Contact your technical support representative with the gathered information.
Error Message
%DIAG-DIAG-3-CERR_REGISTER
Unable to register GOLD-XR error messages: [chars]
Explanation The GOLD-XR error number/messages table could not be registered with the cerrno
system. Error translations will not be available.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%DIAG-DIAG-3-CREATE_PROCESS_FAIL
Create process [chars] failed
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears on the screen and gather the
output of show tech-support and any other relevant information. Contact your technical support
representative with the gathered information.
Error Message
%DIAG-DIAG-3-DIAG_RUNNING
[chars]: Diagnostic is currently running
Explanation A diagnostic test is currently being run on the specified card and additional tests cannot
be run until the previously requested tests have been completed.
Recommended Action The system is working properly and no user action is required. If you want to
run the specified diagnostic test, either wait for the current diagnostic test to finish and then run the
test, or stop the current test and run the new test.
Error Message
%DIAG-DIAG-3-ENQUEUE_FAIL
[chars]: process_enqueue() failed
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears on the screen and gather the
output of show tech-support and any other relevant information. Contact your technical support
representative with the gathered information.
Error Message
%DIAG-DIAG-3-FIXED_INTERVAL_TEST
[chars]: The users are not allow to change
monitoring interval of Test #[dec]
Explanation The specified health monitoring test interval is not user-configurable and therefore
cannot be changed.
Recommended Action Nothing. The specific health monitoring interval is not user-configurable by
design so nothing can be done to change the interval.
Error Message
%DIAG-DIAG-3-GET_ARGU_FAIL
Get argument failed
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears on the screen and gather the
output of show tech-support and any other relevant information. Contact your technical support
representative with the gathered information.
Error Message
%DIAG-DIAG-3-GOLDXR_ERROR
[chars]
Explanation An error occurred, likely due to an invalid argument was entered.
Recommended Action Copy the error message exactly as it appears on the screen and gather the
output of show tech-support and any other relevant information. Contact your technical support
representative with the gathered information.
Error Message
%DIAG-DIAG-3-INVALID_DEVICE
Invalid device number : [chars]
Explanation A diagnostic request is being made on a device that does not exist.
Recommended Action Ensure that the specified device number (1-based) exists and is valid
Error Message
%DIAG-DIAG-3-INVALID_MONITORING_INTERVAL
[chars]: The [chars][ID equals [dec]]
monitoring interval must be at least [dec] millisec
Explanation The specified test monitoring interval is too small.
Recommended Action The system is working properly and no user action is required. If you want to
specify a smaller testing interval, the error message text provides the lowest possible configurable
interval for the specified monitoring interval.
Error Message
%DIAG-DIAG-3-INVALID_PORT
Invalid port number : [chars]
Explanation A diagnostic request is being made on a port that does not exist.
Recommended Action Ensure the specified port number exists and that the correct port number is
being specified.
Error Message
%DIAG-DIAG-3-INVALID_TEST
Invalid test IDs : [chars]
Explanation A test ID for diagnostics that does not exist was requested.
Recommended Action Ensure the specified test ID number is supported by the line card. The list of
available tests and their associated test IDs can be retrieved using show diagnostic content.
Error Message
%DIAG-DIAG-3-MAJOR
[chars]: [chars] detected a Major Error. Please use 'show
diagnostic result location node' to see test results.
Explanation A major error was detected during diagnostic testing.
Recommended Action Re-seat the card and retry the test. If the same result occurs after reseating the
card and retrying the test, copy the error message exactly as it appears on the screen and gather the
output of show tech-support and any other relevant information. Contact your technical support
representative with the gathered information.
Error Message
%DIAG-DIAG-3-MINOR
[chars]: [chars] detected a Minor Error. Please use 'show
diagnostic result location node' to see test results.
Explanation A minor error was detected during diagnostic testing.
Recommended Action Re-seat the card and retry the test. If the same result occurs after reseating the
card and retrying the test, copy the error message exactly as it appears on the screen and gather the
output of show tech-support and any other relevant information. Contact your technical support
representative with the gathered information.
Error Message
%DIAG-DIAG-3-MONITOR_DISABLE
[chars]: The monitoring test:[dec] is disable since
default interval is Zero
Explanation The specified test is no longer a health monitoring test because health monitoring has
been disabled.
Recommended Action The system is working properly and no user action is required. If you want the
requested test to be a health monitoring test, enable health monitoring and ensure your test is
enabled as a health monitoring test.
Error Message
%DIAG-DIAG-3-MONITOR_INTERVAL_ZERO
[chars]: Monitoring interval is 0. Cannot
enable monitoring for Test #[dec]
Explanation Health Monitoring cannot be enabled for the specified test because the interval for the
test has been set to 0.
Recommended Action If you want the scheduling tests to be removed, nothing. If you want the
scheduled tests to still be run, reconfigure the scheduled tests.
Error Message
%DIAG-DIAG-3-NO_DIAG_RUNNING
[chars]: Diagnostic is not running
Explanation An attempt to stop a diagnostic test that was not running was made.
Recommended Action None. This is an informational message.
Error Message
%DIAG-DIAG-3-NOT_MONITORING_TEST
[chars]: The test:[dec] cannot be used as health
monitoring test
Explanation The specified test number cannot be used as a health monitoring test.
Recommended Action Nothing. The system is working properly and the specified test cannot be
configured as a health monitoring test.
Error Message
%DIAG-DIAG-3-SET_ARGU_FAIL
Set argument failed
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears on the screen and gather the
output of show tech-support and any other relevant information. Contact your technical support
representative with the gathered information.
Error Message
%DIAG-DIAG-3-SW_ERROR
[chars]
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears on the screen and gather the
output of show tech-support and any other relevant information. Contact your technical support
representative with the gathered information.
Error Message
%DIAG-DIAG-3-TEST_FAIL
[chars]: [chars]{ID equals [dec]} has failed. Error code
equals [hex]
Explanation A diagnostic test has found an error on the line card.
Recommended Action Ensure the line card is firmly in the slot, reseat if necessary, and attempt to run
the test again if the line card is not seated properly in the slot. If the line card was properly seated
in the slot, copy the error message exactly as it appears on the console, gather the output of show
tech-support, and contact your Cisco technical support representative with the gathered information.
Error Message
%DIAG-DIAG-3-TEST_NOT_SUPPORT
[chars]: [chars]{ID equals [dec]} is not supported
Explanation The diagnostic test is not supported on current chassis configuration.
Recommended Action Nothing. The test cannot be run but this message does not indicate a problem
with the system.
Error Message
%DIAG-DIAG-3-TEST_SKIPPED
[chars]: [chars]{ID equals [dec]} is skipped
Explanation The specified diagnostic test cannot be run.
Recommended Action Nothing. Although the test cannot be run, this message does not indicate a
problem.
Error Message
%DIAG-DIAG-3-TIMER_FAIL
[chars]
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears on the screen and gather the
output of show tech-support and any other relevant information. Contact your technical support
representative with the gathered information.
Error Message
%DIAG-DIAG-3-UNKNOWN_OPCODE
[chars]: Unknown opcode ([dec]) is received
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears on the screen and gather the
output of show tech-support and any other relevant information. Contact your technical support
representative with the gathered information.
Error Message
%DIAG-DIAG-6-BYPASS
[chars]: Diagnostics is bypassed
Explanation This is an informational message stating that diagnostics testing was not performed on
the card because diagnostic testing was disabled in the user configuration.
Recommended Action This behavior is consistent with the user configuration and no action needs to
be taken. If you want to run bootup diagnostics, enable bootup diagnostics by using the diagnostic
bootup command.
Error Message
%DIAG-DIAG-6-DIAG_OK
[chars]: Passed [chars]
Explanation The diagnostic tests did not detect any error on the card.
Recommended Action Nothing. This is an informational message stating that the line card passed the
diagnostic tests.
Error Message
%DIAG-DIAG-6-DIAG_STOPPED
[chars]: Diagnostic is stopped.
Explanation Diagnostic test has stopped.
Recommended Action Nothing. This is an informational message stating that diagnostic testing has
been stopped. If you want the test to run to completion, rerun the test.
Error Message
%DIAG-DIAG-6-GOLDXR_GENERAL
[chars]
Explanation GOLD-XR general information.
Recommended Action None.
Error Message
%DIAG-DIAG-6-NO_TEST
[chars]: No test to run
Explanation The diagnostic test cannot find tests to run.
Recommended Action In some cases on some platforms, a Field Diagnostic image needs to be loaded
onto the line card if you want to run the test. If applicable, download a Field Diagnostic image onto
the line card. In other cases, the test is simply not available. This message is an informational and
does not require user action.
Error Message
%DIAG-DIAG-6-RUN_COMPLETE
[chars]: Running Complete Diagnostics...
Explanation Complete Diagnostic is running on the card
Recommended Action Nothing. This is an informational message and the system is working properly.
Error Message
%DIAG-DIAG-6-RUN_MINIMUM
[chars]: Running Minimum Diagnostics...
Explanation Minimum Diagnostic is running on the card
Recommended Action Nothing. This is an informational message and the system is working properly.
Error Message
%DIAG-DIAG-6-SCHED_COMPLETE
[chars]: Scheduled Online Diagnostic is completed
Explanation The scheduled Diagnostic test is complete.
Recommended Action Check the results and proceed accordingly. This is an information message
only to indicate that Diagnostic testing is complete. The router is working properly and no action is
needed based on this message.
Error Message
%DIAG-DIAG-6-SCHED_RUNNING
[chars]: Performing Scheduled Online Diagnostic...
Explanation The scheduled diagnostic test is running.
Recommended Action Nothing. The diagnostic test is being run as configured and the system is
working properly.
Error Message
%DIAG-DIAG-6-SCHED_STOPPED
[chars]: Scheduled Online Diagnostic is stopped
Explanation The scheduled Diagnostic test has been stopped.
Recommended Action If you do not want the test to run, nothing. If you want the test to run, schedule
the test or run the test manually.
Error Message
%DIAG-DIAG-6-SCHEDULE_IS_REMOVED
[chars]: Schedule Diagnostic for [[chars]
[chars] [dec]:[dec].] is removed
Explanation The scheduled online diagnostic tests are no longer configured. This message usually
appears after a scheduled test is removed by the user or a card is removed from the chassis.
Recommended Action If you want the scheduling tests to be removed, nothing. If you want the
scheduled tests to still be run, reconfigure the scheduled tests.
Error Message
%DIAG-DIAG-6-SKIP_ONDEMAND_ACTIVE_TO_STANDBY_TEST
[chars]: [chars] cannot be
executed.
Explanation The specified test can only be run from the active supervisor to test standby supervisor.
Recommended Action Nothing. The test cannot be run but the system is working properly.
Error Message
%DIAG-DIAG-6-SKIP_ONDEMAND_STANDBY_CARD_TEST
[chars]: [chars] cannot be
executed.
Explanation The specified test can only be run on a standby supervisor from the standby supervisor.
Recommended Action Nothing. The test cannot be run but the system is working properly.
Error Message
%DIAG-DIAG-6-TEST_OK
[chars]: [chars]{ID equals [dec]} has completed
successfully
Explanation Diagnostic testing was completed and no errors were found on the line card.
Recommended Action This is an informational message indicating that Field Diagnostic ' testing has
completed successfully. The system is working properly and ' no action is required based on this
error message.
Error Message
%DIAG-DIAG-6-TEST_RUNNING
[chars]: Running [chars]{ID equals [dec]} ...
Explanation Diagnostic testing is running a test on the card
Recommended Action Nothing. This is an informational message and the system should be working
properly.
Error Message
%DIAG-DIAG-6-TEST_SKIPPED_FROM_ACTIVE
[chars]: [chars] cannot be executed from
active node.
Explanation The specified test cannot be run from active node.
Recommended Action Nothing. The test cannot be run but the system is working properly.
Error Message
%DIAG-DIAG-6-TEST_SKIPPED_FROM_STANDBY
[chars]: [chars] cannot be executed from
standby node.
Explanation The specified test cannot be run from standby node.
Recommended Action Nothing. The test cannot be run but the system is working properly.
HFRDIAG Messages
Error Message
%DIAG-HFRDIAG-3-ERROR
[chars]
Explanation The diagnostic test has detected an error.
Recommended Action Repair or replace the failing unit under test (UUT).
Error Message
%DIAG-HFRDIAG-6-INFO
[chars]
Explanation Informational diagnostics message.
Recommended Action Nothing. Reporting normal progress of diagnostics.
PFDIAGBASE Messages
Error Message
%DIAG-PFDIAGBASE-3-INIT_ERROR
[chars] ([hex] - [chars])
Explanation An error occurred during initialization.
Recommended Action Normally this message type indicates a transient error, and even though it will
cause the process to be terminated, the problem will usually be remedied once the emitting process
is restarted. If the error keeps occuring frequently then copy the error message exactly as it appears
on the screen and gather any relevant information about the circumstances. Contact your technical
support representative with the gathered information.
Error Message
%DIAG-PFDIAGBASE-3-SW_ERROR
[chars] ([hex] - [chars])
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears on the screen and gather any
relevant information about the circumstances. Contact your technical support representative with
the gathered information.
Error Message
%DIAG-PFDIAGBASE-4-WARNING
[chars] ([hex] - [chars])
Explanation Software detected an unexpected error or condition, which is not fatal to the features
performance, but which may have affected a test result or similar.
Recommended Action Take note of the message, to see if it may explain a later test failure or similar.