Table Of Contents
Services Messages
RSPP_MA Messages
rspp_rio_ea Messages
RSPP_REPO Messages
RSPP_REX Messages
RSPP_ROXI Messages
SD_COMMON Messages
SD Messages
SRD_AGENT Messages
SRD_LIB Messages
SRD Messages
SVII_EA_GSR Messages
TTY Messages
Services Messages
This section contains all Services related System Error Messages. The following facility codes are represented in this module:
•
RSPP_MA Messages
•
rspp_rio_ea Messages
•
RSPP_REPO Messages
•
RSPP_REX Messages
•
RSPP_ROXI Messages
•
SD_COMMON Messages
•
SD Messages
•
SRD_AGENT Messages
•
SRD_LIB Messages
•
SRD Messages
•
SVII_EA_GSR Messages
•
TTY Messages
RSPP_MA Messages
Error Message
%SERVICES-RSPP_MA-2-IMP_FAILED
An error was detected while performing [chars] for
[chars] (Error: [chars]). Traffic Diversion may now be inconsistent.
Explanation Some aspect of diversion implementation has failed. This means that traffic may be
inconsistently diverted for the specified interface (ie traffic may be diverted to the service card in
the ingress direction, but not on egress). Note that, where the error message indicates a single
interface that is affected, there may also be other attachments impacted by the error.
Recommended Action Restarting the rspp_ma process on the node which produced the error may
solve the issue. If not, contact support.
Error Message
%SERVICES-RSPP_MA-3-EVENT
Error receiving event: [chars]
Explanation An error occured receiving an event from the OS. The process will restart.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%SERVICES-RSPP_MA-3-IMP_ERROR
A persistent error has occured during the
implementation of one or more attachments. Diversion may be in an inconsistent
state
Explanation While attempting to implement one or more attachments, the service diversion
infrastructure has hit one or more problems that were not solved by a retry, and as such one or more
diversions may be in an inconsistent state. Retries will continue to be made, and a further message
will be printed if this situation clears.
Recommended Action Running 'show firewall attachments' will provide information on which
attachments are suffering from errors, and in which way they will not be operating correctly. These
problems may be cleared by removing and re-attaching the service to the specified interface. If this
does not resolve the problem, then support should be contacted.
Error Message
%SERVICES-RSPP_MA-3-INIT
Failure during intialization of RSPP MA [chars]. Error:
[chars]
Explanation A failure occurred during the initialization of the RSPP MA, the process responsible for
managing the diversion of packets to services such as firewalls. The initialization will be aborted
and retried.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information
Error Message
%SERVICES-RSPP_MA-3-INIT_NON_FATAL
Non-fatal error during intialization of RSPP
MA [chars]: [chars] Continuing with initialization.
Explanation A non-fatal failure occurred during the initialization of the specified module of RSPP
MA, the process responsible for managing the diversion of packets to services such as firewalls.
This will typically mean that some level of debugging support will not be provided for the process
(e.g. error codes will not be decoded), but the functioning of the process is not otherwise affected.
Restarting the process should restore full debugging support.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%SERVICES-RSPP_MA-3-LCFG_DELETE
Failed to process local configuration delete for
interface [chars]. Error: [chars]
Explanation An error has occurred while removing the diversion implemented for the given
interface. The error string will give more detail on the type of error that has occurred.
Recommended Action For non-resource errors, adding and removing a service attachment for the
interface indicated in the message may remove the error. If the message recurs, copy the error
message exactly as it appears on the console or in the system log, call your Cisco technical support
representative and provide the representative with the gathered information. If the error is a resource
error this will be indicated in the error description given. Reduce other system activity to ease
memory demands. If conditions warrant, upgrade to a larger memory configuration. If any
inconsistency in packet forwarding to the indicated interfaces is seen, a restart of RSPP MA may
solve the problem.
Error Message
%SERVICES-RSPP_MA-3-LCFG_UPDATE
Failed to process local configuration update for
attachment of service [chars] of type [chars] to interface [chars] with attachment
ID [chars]. Error: [chars]
Explanation An error has occurred while implementing the diversion required for the given service
attachment. The error string will give more detail on the type of error that has occurred.
Recommended Action For non-resource errors, removing and adding back the configuration that
prompted the message may remove the error. If the message recurs, copy the error message exactly
as it appears on the console or in the system log, call your Cisco technical support representative
and provide the representative with the gathered information. If the error is a resource error this will
be indicated in the error description given. Reduce other system activity to ease memory demands.
If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet
forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem.
Error Message
%SERVICES-RSPP_MA-3-NO_VFW
RSPP MA was started when the firewalls package was not
installed. Exiting
Explanation RSPP MA, the service diversion management agent, could not complete initialization
as the firewall service package could not be found in the current installed image. Restart will not be
attempted.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%SERVICES-RSPP_MA-3-PUBLISH_DELETE
Failed to publish local configuration delete
for interface [chars]. Error: [chars]
Explanation An error has occurred while indicating the deletion of the given service attachment
removal to nodes other than that local to the interface indicated. Packet diversion may now be
inconsistent. The error string will give more detail on the type of error that has occurred.
Recommended Action For non-resource errors, adding and removing a service attachment for the
interface indicated in the message may remove the error. If the message recurs, copy the error
message exactly as it appears on the console or in the system log, call your Cisco technical support
representative and provide the representative with the gathered information. If the error is a resource
error this will be indicated in the error description given. Reduce other system activity to ease
memory demands. If conditions warrant, upgrade to a larger memory configuration. If any
inconsistency in packet forwarding to the indicated interfaces is seen, a restart of RSPP MA may
solve the problem.
Error Message
%SERVICES-RSPP_MA-3-PUBLISH_UPDATE
Failed to publish local configuration update
for attachment of service [chars] of type [chars] to interface [chars] with
attachment ID [chars] to remote nodes. Error: [chars]
Explanation An error has occurred while indicating the occurence of the given update to nodes other
than that local to the interface indicated. Packet diversion may now be inconsistent. The error string
will give more detail on the type of error that has occurred.
Recommended Action For non-resource errors, removing and adding back the configuration that
prompted the message may remove the error. If the message recurs, copy the error message exactly
as it appears on the console or in the system log, call your Cisco technical support representative
and provide the representative with the gathered information. If the error is a resource error this will
be indicated in the error description given. Reduce other system activity to ease memory demands.
If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet
forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem.
Error Message
%SERVICES-RSPP_MA-3-RCFG
Failed to process remote config notification of [chars]
of attachment of service [chars] of type [chars] to interface [chars] with
attachment ID [chars]. Error: [chars]
Explanation An error has occurred while processing the attachment of a service to an interface
remote to this node. Packet diversion may now be inconsistent on this node. The error string will
give more detail on the type of error that has occurred.
Recommended Action For non-resource errors, removing and adding back the configuration that
prompted the message may remove the error. If the message recurs, copy the error message exactly
as it appears on the console or in the system log, call your Cisco technical support representative
and provide the representative with the gathered information. If the error is a resource error this will
be indicated in the error description given. Reduce other system activity to ease memory demands.
If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet
forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem.
Error Message
%SERVICES-RSPP_MA-3-RCFG_REFRESH
Error deleting any stale attachment
publications to remote nodes. Error: [chars]
Explanation If a virtual firewall or other service is attached to an interface, then all cards in the
system need to know. Similarly, if a service attachment is deconfigured, then all cards needs to be
notified. This will not happen if the interface's line card is down (eg a preconfigured attachment is
removed while the card is absent from the chassis and then re-inserted). A backup mechanism exists
for this case, that ensures that any attachments that were deconfigured in such a situation really are
removed globally. This error indicates that a problem occurred with this backup mechanism. So if
a service attachment was deconfigured while the card was down, the rest of the system might not
have caught up, and could still be diverting or dropping traffic for that interface.
Recommended Action If an interface seems 'stuck', then configuring an attachment again,
committing the configuration, and then de-configuring that attachment and comitting should
un-stick it.
Error Message
%SERVICES-RSPP_MA-4-DUP_CREATE
Attachment of service [chars] of type [chars] to
interface [chars] with attachment ID [chars] invalid due to duplicate attachment
to interface [chars]. Both attachments will be invalidated.
Explanation The same service attachment has been configured on two or more interfaces, resulting
in both attachments being viewed as failed and moved in to failure state.
Recommended Action Removing the given configuration until zero or one instances of the attachment
exist will resolve this misconfiguration.
Error Message
%SERVICES-RSPP_MA-4-DUP_CREATE_ERR
Error withdrawing attachment of service
[chars] of type [chars] to interface [chars] with attachment ID [chars] (invalid
due to duplicate attachment to interface [chars]): [chars]
Explanation An error has occurred processing an invalid configuration whereby the same service
attachment has been configured on two or more interfaces (which should result in both attachments
being viewed as failed and moved in to failure state). Packet diversion may now be inconsistent. The
error string will give more detail on the type of error that has occurred.
Recommended Action For non-resoucre errors, removing the initial misconfiguration may remove
this error. If the error is a resource error this will be indicated in the error description given. Reduce
other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory
configuration. If any inconsistency in packet forwarding to the indicated interfaces is seen, a restart
of RSPP MA may solve the problem.
Error Message
%SERVICES-RSPP_MA-4-DUP_REMOVE
Attachment of service [chars] of type [chars] to
interface [chars] with attachment ID [chars] now valid due to removal of duplicate
attachment to interface [chars]. Attachment will be reimplemented.
Explanation The given attachment configuration, which was previously invalid due to duplicate
attachments being configured on different interfaces, is now valid as the duplicate attachment
configuration has been removed.
Recommended Action No action is required.
Error Message
%SERVICES-RSPP_MA-4-DUP_REMOVE_ERR
Error reinstalling attachment of service
[chars] of type [chars] to interface [chars] with attachment ID [chars] (now valid
due to removal of duplicate attachment to interface [chars]): [chars]
Explanation The given attachment configuration, which was previously invalid due to duplicate
attachments being configured on different interfaces, is now valid as the duplicate attachment
configuration has been removed, but an error has occurred reimplementing the attachment. The error
string given should give more details on the error that has occurred.
Recommended Action For non-resource errors, removing and adding back the configuration that
prompted the message may remove the error. If the message recurs, copy the error message exactly
as it appears on the console or in the system log, call your Cisco technical support representative
and provide the representative with the gathered information. If the error is a resource error this will
be indicated in the error description given. Reduce other system activity to ease memory demands.
If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet
forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem.
Error Message
%SERVICES-RSPP_MA-4-FA_BATCH_ERR
Errors occurred processing batch of failure
action notifications. Total Errors: [unsigned int], First Error [chars]
Explanation One or more errors occurred in RSPP MA, the service diversion management agent,
during the processing of a set of configuration detailing the failure policies to be applied in the event
of service failure. The configured failure policies may now not be implemented on the node
indicated. The error string will give more detail on the type of error that has occurred.
Recommended Action For non-resource errors, removing and adding back the configuration that
prompted the message may remove the error. If the message recurs, copy the error message exactly
as it appears on the console or in the system log, call your Cisco technical support representative
and provide the representative with the gathered information. If the error is a resource error this will
be indicated in the error description given. Reduce other system activity to ease memory demands.
If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet
forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem.
Error Message
%SERVICES-RSPP_MA-4-RCFG_BATCH
Failed to signal [chars] of batch of remote config
publications. Error: [chars]
Explanation An error has occurred sending information on service attachments to interfaces local to
the node to remote nodes.
Recommended Action For non-resource errors, removing and adding back the configuration that
prompted the message may remove the error. If the message recurs, copy the error message exactly
as it appears on the console or in the system log, call your Cisco technical support representative
and provide the representative with the gathered information. If the error is a resource error this will
be indicated in the error description given. Reduce other system activity to ease memory demands.
If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet
forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem.
Error Message
%SERVICES-RSPP_MA-4-RED_STATE_ERR
Error handling change in redundancy state.
Error [chars]
Explanation An error has occurred during the handling of a notification from Sysmgr indicating a
change in the redundancy state of the card indicated (e.g. from standby to online).
Recommended Action Restarting RSPP MA may solve the problem. If the message recurs, copy the
error message exactly as it appears on the console or in the system log, call your Cisco technical
support representative and provide the representative with the gathered information.
Error Message
%SERVICES-RSPP_MA-4-RED_STATE_UNK
Unable to handle redundancy state
notification. New redundancy state [unsigned int], previous state [unsigned int]
Explanation A notification has been received from Sysmgr indicating that the redundancy state (e.g.
active, standby, etc) of the card has changed to a state unknown to RSPP MA. RSPP MA will
continue to use the old state.
Recommended Action A restart of RSPP MA may solve the problem. If the message recurs, copy the
error message exactly as it appears on the console or in the system log, call your Cisco technical
support representative and provide the representative with the gathered information.
Error Message
%SERVICES-RSPP_MA-4-RESYNC_FAILED
Failed to resync diversions correctly. Error:
[chars]
Explanation An error has occurred following a restart of RSPP MA in the reconciliation of persistent
data structures with the current configuration. Packet diversion may now be inconsistent.
Recommended Action Restarting RSPP MA may clear the error. If the message recurs, copy the error
message exactly as it appears on the console or in the system log, call your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%SERVICES-RSPP_MA-4-SD_BATCH_ERR
Errors occurred processing batch of Service
Director notifications. Total Errors: [unsigned int], First Error [chars]
Explanation One or more errors occurred in RSPP MA, the service diversion management agent,
during the processing of a set of notifications from Service Director, containing service locations
and diversion information. Diversions for service attachments may now be inconsistent on the given
node. The error string will give more detail on the type of error that has occurred.
Recommended Action If the error is a resource error this will be indicated in the error description
given. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a
larger memory configuration. If any inconsistency in packet forwarding to the indicated interfaces
is seen, a restart of RSPP MA may solve the problem. If the error string given does not indicate that
this is a resource error, copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%SERVICES-RSPP_MA-4-SD_ERR
Error requesting service information from the Service
Director on services referenced by the last batch of attachment or failure action
configuration. Error [chars]
Explanation When a service attachment (e.g. a firewall attachment) is configured on an interface, the
local RSPP MA process (the service diversion management agent) must request information on the
attached service from Service Director to be able to implement the required diversion. This error
indicates that a problem has arisen in this request. The error string given should give more details
on the error that has occurred.
Recommended Action For non-resource errors, removing and adding back the configuration that
prompted the message may remove the error. If the message recurs, copy the error message exactly
as it appears on the console or in the system log, call your Cisco technical support representative
and provide the representative with the gathered information. If the error is a resource error this will
be indicated in the error description given. Reduce other system activity to ease memory demands.
If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet
forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem.
Error Message
%SERVICES-RSPP_MA-4-SD_REFRESH
SD Messages lost. Restarting to handle
Explanation Service Director has indicated that a problem has occurred that may have caused
internal messages to be dropped. RSPP MA is restarting to handle.
Recommended Action No action is required.
Error Message
%SERVICES-RSPP_MA-6-IMP_ERROR_CLEARED
All pre-existing persistent errors have
been cleared. All diversion should now be operating correctly.
Explanation This message should only be seen after a corresponding IMP_ERROR message has
been seen. It indicates that any problems with diversions should now have been resolved.
Recommended Action No further action should be necessary.
Error Message
%SERVICES-RSPP_MA-6-PROBLEM_EXITING
Problem ensuring an orderly exit: [chars]
Explanation The process implementing service diversions (eg for virtual firewalls) has just exited,
since the last service attachments have just been deconfigured. As part of this orderly shutdown, the
process tried to inform System Manager that this was happening, but hit a problem in signalling this
fact. The system should have recovered from this problem fully; however, very rarely it is possible
that some other service attachment configuration in the same commit could be rejected.
Recommended Action If any service attachments in the same configuration commit were rejected,
simply re-commit them.
rspp_rio_ea Messages
Error Message
%SERVICES-rspp_rio_ea-3-DEBUG
Failed to initialize service ingress diversion
debug facility: [chars]
Explanation An error occurred during initialization of the service ingress diversion debug facility.
The 'debug services diversion rio ea' command will not function correctly. Otherwise service
ingress diversion will work correctly. Executing the command 'proc restart rspp_rio_ea' for the
node where the error message originated might resolve this condition.
Recommended Action This is not a fatal error.
Error Message
%SERVICES-rspp_rio_ea-3-DM_REMOVE
Failed to remove service ingress diversion
(ifh=[hex]). Could not remove [chars]: [chars]
Explanation An error occurred during service ingress diversion removal from the specified interface.
Recommended Action *SUPPORT*
Error Message
%SERVICES-rspp_rio_ea-3-EDM
Failed to initialize service ingress diversion
External Data Manager: [chars]
Explanation During initialization of the EDM an error occurred. The EDM was not successfully
registered, so show commands and other manageability applications may not function correctly.
Otherwise service ingress diversion will work correctly. Executing the command 'proc restart
rspp_rio_ea' for the node where the error message originated might resolve this condition.
Recommended Action This is not a fatal error.
Error Message
%SERVICES-rspp_rio_ea-3-EVENT_BLOCK
An error was received during event_block:
[chars]
Explanation The service ingress diversion process received an error while waiting for events from
other processes in the system. The process will be restarted.
Recommended Action *RECUR*
Error Message
%SERVICES-rspp_rio_ea-3-EVM_CREATE_FAILED
RSPP RIO event manager create failed:
[chars].
Explanation An error occurred during initialization of service ingress diversion process. The process
could not create an event queue used to communicate with other processes in the system. The
initialization will be aborted and retried.
Recommended Action This condition might indicate a low memory condition. Reduce other system
activity to ease memory demand. If the message recurs, copy the error message exactly as it appears
on the console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%SERVICES-rspp_rio_ea-3-FM_INIT_REPLAY
Could not re-synchronize with feature
manager process: [chars]
Explanation During the initialization of ingress diversion process, feature manager process
requested a replay of all current diversions but the replay operation failed.
Recommended Action If this message is reported more than once, execute the command 'proc restart
feat_mgr' for the node where the error message originated.
Error Message
%SERVICES-rspp_rio_ea-3-IMP_INIT_ERR
IMP initialization failed during [chars]:
[chars]
Explanation The service ingress diversion process failed while trying to connect to Interface
Manager Proxy process. The process will be restarted. If error still exists, execute the command
'proc restart imp' for the node where the error message originated.
Recommended Action *RECUR*
Error Message
%SERVICES-rspp_rio_ea-3-INIT_FAILED
Ingress Diversion process initialization
failed following [unsigned int] function call(s): [chars].
Explanation An error occurred during the initialization of service ingress diversion process. The
initialization will be aborted and retried. Current and future service to an interface will fail until
successful process initialization.
Recommended Action *RECUR*
Error Message
%SERVICES-rspp_rio_ea-3-MEM
During ingress diversion installation or update,
failed to get memory for [chars]
Explanation During processing of a new or existing service ingress diversion, insufficient memory
was available. The diversion information was not applied, and future updates may also not be
applied correctly.
Recommended Action This indicates a low memory condition. *REDUCE* Once the memory
condition is resolved, execute the command 'proc restart rspp_rio_ea' for the node where the error
message originated to ensure all diversion information is correctly set up. If the message recurs,
copy the error message exactly as it appears on the console or in the system log, call your Cisco
technical support representative and provide the representative with the gathered information.
Error Message
%SERVICES-rspp_rio_ea-3-TRACE
Failed to initialize service ingress diversion
trace facility: [chars]
Explanation An error occurred during initialization of the trace facility. There will be no trace
messages for service ingress diversion. The 'show services diversion rio ea trace' command on this
node will not function correctly. Otherwise service ingress diversion will work correctly. Executing
the command 'proc restart rspp_rio_ea' for the node where the error message originated might
resolve this condition.
Recommended Action This is not a fatal error.
Error Message
%SERVICES-rspp_rio_ea-6-CORE
The service ingress diversion process has reached
an unexpected situation ([chars] dumping core - this is NOT a crash.
Explanation An unexpected situation was reached; the service ingress diversion process has
voluntarily produced a core dump for debugging purposes. Unless other symptoms are seen than it
can be assumed that the system has recovered.
Recommended Action *SUPPORT*
RSPP_REPO Messages
Error Message
%SERVICES-RSPP_REPO-3-DUAL_ERR
Error encountered by REPO while processing a dual
adjacency update request for the adjacency for interface handle [hex]: [chars]
Explanation An error has occurred in the FIB library responsible for implementing diversions (e.g.
for virtual firewall attachments) on a service card, following a call by FIB to retrieve the post-egress
diversion forwarding information. If the interface given has a service attached then forwarding
following egress diversion to this service may now be incorrect as a result of this error.
Recommended Action Restarting the fib_mgr process on the node which produced the error may solve
the issue. If not, contact support.
Error Message
%SERVICES-RSPP_REPO-3-INIT
Error initializing REPO: [chars]
Explanation An error has occurred during the initialization of the FIB library responsible for
implementing diversions (e.g. for virtual firewall attachments). Service attachments may now fail
to be implemented properly as a result of this error.
Recommended Action Restarting the fib_mgr process on the node which produced the error may solve
the issue. If not, contact support.
Error Message
%SERVICES-RSPP_REPO-3-INIT_MSG
Error encountered by REPO while processing the
initialization message from RSPP MA: [chars]
Explanation An error has occurred in the IPC between the Management Agent for service diversions
(e.g. for virtual firewall attachments) and the FIB Library responsible for implementing them, in the
initialization stage. The initialization will be aborted, and no changes to service attachment
configuration will be made in the forwarding plane
Recommended Action Restarting the fib_mgr process on the node which produced the error may solve
the issue. If not, contact support.
Error Message
%SERVICES-RSPP_REPO-3-TWEAK_ERR
Error encountered by REPO while processing an
adjacency update request for the adjacency for interface handle [hex]: [chars]
Explanation An error has occurred in the FIB library responsible for implementing diversions (e.g.
for virtual firewall attachments) following a request from FIB to check whether a diversion should
be in place for the given adjacency. The adjacency given may now be incorrect as a result of this
error.
Recommended Action Restarting the fib_mgr process on the node which produced the error may solve
the issue. If not, contact support.
Error Message
%SERVICES-RSPP_REPO-3-UPDATE_MSG
Error encountered by REPO while processing the
diversion update message ([hex]) from RSPP MA: [chars]
Explanation An error has occurred in the IPC between the Management Agent for service diversions
(e.g. for virtual firewall attachments) and the FIB Library responsible for implementing them,
during a diversion update. The update will not be implemented.
Recommended Action Restarting the fib_mgr process on the node which produced the error may solve
the issue. If not, contact support.
RSPP_REX Messages
Error Message
%SERVICES-RSPP_REX-3-EDM
Failed to initialize diversion manager external data
manager, error: [chars]. Diagnostic show commands may not function correctly,
other functionality is unaffected.
Explanation During intialization of the EDM an error occurred. The EDM was not successfully
registered, so show commands and other manageability applications may not function correctly.
Otherwise the diversion manager will work correctly.
Recommended Action This is not a fatal error. If the show commands are required, restarting the REX
process should clear up the problem.
Error Message
%SERVICES-RSPP_REX-3-IMP_CONNECT
Failed to connect to IM Proxy. Error: [chars]
Explanation The diversion manager was unable to connect to IM Proxy to register as an interface
capsulation. Diversion information may not be correctly applied or inconsistent.
Recommended Action The connection will be retried automatically. If the message recurs, copy the
error message exactly as it appears on the console or in the system log, call your Cisco technical
support representative and provide the representative with the gathered information.
Error Message
%SERVICES-RSPP_REX-3-INIT
Failure [chars] during intialization of diversion
exectution agent. Error: [chars]
Explanation A failure occurred during the initialization of the RSPP REX library. This is used to
divert packets, e.g. to a virtual firewall.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%SERVICES-RSPP_REX-3-MEM
Diversion manager failed to get memory [chars].
Diversions (e.g to a virtual firewall) may not have been correctly applied.
Explanation During processing of a new or updated diversion, insufficient memory was available.
The diversion information was not applied, and future updates may also not be applied correctly.
Recommended Action This indicates a low memory condition. Reduce other system activity to ease
memory demands. If conditions warrant, upgrade to a larger memory configuration. Once the
memory condition is resolved, execute the command 'proc restart rspp_rex' for the node where the
error message originated to ensure all diversion information is correctly set up.
Error Message
%SERVICES-RSPP_REX-3-MSG_REPLY
Unable to send a reply to diversion manager's
client. Error: [chars]
Explanation The diversion manager process was unable to send a reply to a message sent to one of
its clients. Diversion information may be inconsistent.
Recommended Action Restarting the rspp_rex and fwc processes should clear the problem. If the
message recurs, copy the error message exactly as it appears on the console or in the system log, call
your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%SERVICES-RSPP_REX-3-SYSDB
Diversion manager failed to communicate with SysDB.
Error: [chars]
Explanation The diversion manager was unable to communicate with SysDB. Notifications may be
missed, and manageability functionality may not be available.
Recommended Action Check the status of SysDB, and restart the SysDB and firewall controller
processes.
Error Message
%SERVICES-RSPP_REX-6-CORE
The diversion manager has reached an unexpected
situation ([chars] dumping core - this is NOT a crash.
Explanation An unexpected situation was reached; the diversion manager has voluntarily produced
a core dump for debugging purposes. This does not affect the operation of the diversion manager.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
RSPP_ROXI Messages
Error Message
%SERVICES-RSPP_ROXI-3-IMP_CONNECT
Failed to connect to IM Proxy. Error: [chars]
Explanation The replicated interface owner was unable to connect to IM Proxy to register as an
interface owner. Diversion information may not be correctly applied or inconsistent.
Recommended Action The connection will be retried automatically. If the message recurs, copy the
error message exactly as it appears on the console or in the system log, call your Cisco technical
support representative and provide the representative with the gathered information.
Error Message
%SERVICES-RSPP_ROXI-3-INIT
Failure [chars] during intialization of replicated
interface owner. Error: [chars]
Explanation A failure occurred during the initialization of the replicated interface owner process.
This means that attaching services (e.g a firewall) on the card producing this error to interfaces may
not work.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%SERVICES-RSPP_ROXI-3-MEM
Replicated interface owner failed to get memory [chars]
during diversion update processing. Diversions (e.g to a virtual firewall) may not
have been correctly applied, and future diversion may also not be correctly
applied.
Explanation During processing of a new or updated diversion, insufficient memory was available.
The diversion information was not applied, and future updates may also not be applied correctly.
Recommended Action This indicates a low memory condition. Reduce other system activity to ease
memory demands. If conditions warrant, upgrade to a larger memory configuration. Once the
memory condition is resolved, execute the command 'proc restart rspp_roxi' for the node where the
error message originated to ensure all diversion information is correctly set up.
Error Message
%SERVICES-RSPP_ROXI-3-REPLICATE
Bulked operation to [chars] [unsigned int]
replicated interface(s) (including [hex]) failed with error: [chars]. Packet
diversion may now be incorrectly set up.
Explanation During the processing of interface create or delete notifications an error occurred that
means the interfaces may not have been replicated or unreplicated correctly. This might result in the
packets that are diverted to the node being dropped. A user with cisco-support privileges may find
the interface name corresponding to the given interface handle using 'show im chains ifhandle'
Recommended Action Restart the rspp_roxi process on the affected node; If the message recurs, copy
the error message exactly as it appears on the console or in the system log, call your Cisco technical
support representative and provide the representative with the gathered information.
SD_COMMON Messages
Error Message
%SERVICES-SD_COMMON-3-SEND_FAILED
Failed to send a '[chars]' message: '[chars]'
Explanation A required control message could not be sent. The reason for the failure is detailed in
the message. The failure is unexpected, and likely caused by a failure in the underlying transport.
Services controlled by this process are likely to be out of sync as a result.
Recommended Action Restart the 'service_director' process to force a resync of all data, which will
recover the lost message. If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
SD Messages
Error Message
%SERVICES-SD-3-ASSERT
ASSERT failure: [chars]
Explanation The process is in an inconsistent state. The process will exit and restart. All data will be
resynchronised after the restart.
Recommended Action No action is required to recover the system, this will happen automatically.
Report this issue to your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%SERVICES-SD-3-INIT_FAILED
Initialisation failed, module: [chars], operation:
[chars], error: [chars]
Explanation The Service Director has failed to start up. The operation being attempted is detailed in
the error message. The Service Director will be restarted automatically.
Recommended Action If the error indicates an Out Of Memory error, then attempt to increase the
available resources. Otherwise, if the error persists, contact your technical support representative
copying the error message exactly as it appears.
Error Message
%SERVICES-SD-3-LOOP_FAILED
Unexpected error in event loop: [chars]
Explanation An unexpected error has been encountered in the main Service Director event loop. The
Service Director will be automatically restarted, and should recover by itself.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%SERVICES-SD-3-NOMEM
Insufficient resources: [chars]
Explanation There are insufficient resources to perform some action. The error message contains
more details about what action failed. In any case, services may not be operating correctly, and
states may be out of sync.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration. Once the memory conditions have been improved, restart
the Service Director process to allow it to resynchronise with its clients.
Error Message
%SERVICES-SD-3-SYSMGR_FAIL
SysMgr didn't respond when told we're exiting: [chars]
Explanation The Service Director attempted to notify SysMgr that it was exiting and SysMgr
returned an error. If this coincides with an attempt to configure the locations of a service, then
further error may be observed from SysDB.
Recommended Action Restart the Service Director process. If the message recurs, copy the error
message exactly as it appears on the console or in the system log, call your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%SERVICES-SD-4-INVALID_FIND_SERVICE
An invalid Service Find request was received
(type [hex])
Explanation The Service Director received a batch with an invalid service type field. This can be due
to message corruption, or due to a timing issue but is most likely due to an error in a service process.
Except in the latter case (when it will most probably be repeated) this error is not fatal.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%SERVICES-SD-4-WRONG_SSC
Invalid SSC is sending updates on node [hex]. Beginning
recovery
Explanation A Service Controller process not currently registered is sending updates from a node.
The Service Director will now attempt to recover from this by resynchronising with its clients.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%SERVICES-SD-6-RESTART_SELF
The Service Director process requires a restart in
order to synchronize data. This message is informational and requires no further
action. The reason for restart is: [chars]
Explanation The Service Director encountered an error when trying to send a control message, which
could leave the system in an inconsistent state. The error results from an unexpected failure in the
transport infrastructure. The process is now restarting and will then be able to resynchronize its
state, restoring system consitency. This message is for informational purposes only, and no further
action is required as a result. On completion of the resyncronization, the system will have
self-healed, unless any further errors are encountered.
Recommended Action No action is required unless further errors are observed. If further errors are
encountered, wait until possible root problems (such as node reload, or low memory conditions)
have been resolved, and restart the Service Director. If the message recurs, copy the error message
exactly as it appears on the console or in the system log, call your Cisco technical support
representative and provide the representative with the gathered information.
SRD_AGENT Messages
Error Message
%SERVICES-SRD_AGENT-6-NODE_REBOOTING
A change in role requires Node [chars] to
go down for reboot.
Explanation The Service Role Agent has determined a role change requires a reboot of the specified
node. This is not an error.
Recommended Action None. This is expected behaviour when changing the role of a card.
SRD_LIB Messages
Error Message
%SERVICES-SRD_LIB-4-NOTIFICATION_FAILED
SRD Library notification failure:
[chars]
Explanation The Service Role Daemon client library received a notification, but was unable to
perform the necessary operations to execute the client's callback function. The client process is
unaware of a role change event that has occured, and as such services running on the affected node
are likely to be out of sync.
Recommended Action In order to force a resync of the current role status, restart the process that
emitted this error. If the error string indicates a low resource condition, first free up some resources.
If the message recurs, copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
SRD Messages
Error Message
%SERVICES-SRD-3-ASSERT
ASSERT failure: [chars]
Explanation The process is in an inconsistent state. The process will exit and restart. All data will be
resynchronised after the restart.
Recommended Action No action is required to recover the system, this will happen automatically.
Report this issue to your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%SERVICES-SRD-3-INIT_FAILED
Initialisation failed, module: [chars], operation:
[chars], error: [chars]
Explanation The Service Role Daemon has failed to start up. The operation being attempted is
detailed in the error message. The Service Role Daemon will be restarted automatically.
Recommended Action If the error indicates an Out Of Memory error, then attempt to increase the
available resources. Otherwise, if the error persists, contact your technical support representative
copying the error message exactly as it appears.
Error Message
%SERVICES-SRD-3-LOOP_FAILED
Unexpected error in event loop: [chars]
Explanation An unexpected error has been encountered in the main Service Role Daemon event loop.
The Service Role Daemon will be automatically restarted, and should recover by itself.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%SERVICES-SRD-3-NOMEM
Insufficient resources: [chars]
Explanation There are insufficient resources to perform some action. The error message contains
more details about what action failed.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration. Once the memory conditions have been improved, restart
the Service Role Daemon process to allow it to resynchronise with its clients.
Error Message
%SERVICES-SRD-4-CARD_NOT_PRESENT
The role you are attempting to assign is not
supported by the node you have selected.
Explanation A node has been set to a role which is not supported. This could be because the wrong
card is at this location, or no card is there.
Recommended Action Insert a card of an appropriate type into the specified location. If you believe
that the card in the slot is of an appropriate type, ensure it is correctly booted (in IOX-RUN state
according to 'show platform'). If everything looks right, and the role is still not enacted, then contact
your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%SERVICES-SRD-4-ERROR_PROCESSING_LRD_EVENT
SRD Unable to process OIR
notification: [chars]
Explanation The Service Role Daemon received an LRd event which it was unable to process. This
could potentially mean that a card does not have it's specified role enacted, or removed if it was
taken down.
Recommended Action Restart the service_role_daemon process to resync all roles and replay the lost
notification. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, call your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%SERVICES-SRD-4-ERROR_STARTING_AGENT
Unable to update role on card with Node ID
[chars]: [chars]
Explanation The Service Role Change Agent returned an error while running on this node. The role
has not been correctly applied on the specified card.
Recommended Action Restart the service_role_agent process on the given card manually to enact the
role. Assuming no error is returned, restart the service_role_daemon process as well to resync the
state and notify all interested clients. If the message recurs, copy the error message exactly as it
appears on the console or in the system log, call your Cisco technical support representative and
provide the representative with the gathered information.
Error Message
%SERVICES-SRD-4-MISSING_TIMER_CONTEXT
An error occured while setting role. Role
not applied.
Explanation Required data was not available when a timer expired. A role that should be applied now
is unable to be applied.
Recommended Action Restart the service_role_daemon process to attempt to re-enable the role. If the
message recurs, copy the error message exactly as it appears on the console or in the system log, call
your Cisco technical support representative and provide the representative with the gathered
information.
SVII_EA_GSR Messages
Error Message
%SERVICES-SVII_EA_GSR-3-INTF_EXIST
Interface '[chars]' of type [unsigned int]
already exists as type [unsigned int]
Explanation An attempt was made to create an interface that already existed, but with a different
type. It is likely that the given interface will no longer be operating as expected.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%SERVICES-SVII_EA_GSR-3-NOMEM
Insufficient memory: [chars]
Explanation SVII EA ran out of memory. The exact operation being attempted is detailed in the error
message.
This indicates a low-memory condition. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
TTY Messages
Error Message
%SESSION-TTY-6-SESSION_STARTUP
Skip detailed routine and proceed([chars])
[dec]([chars])
Explanation The TTY Session startup found some error. Error is ignored and console will be
activated.
Recommended Action No action is required.
Error Message
%SESSION-TTY-7-SESSION_STARTUP_OK
[chars]
Explanation Debug message
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.