Table Of Contents
Layer 2 Messages
port_cfg Messages
SLARP Messages
SLARP_EA Messages
SLARP_Lite Messages
SLOGIC Messages
SONET_APS Messages
SONET_LOCAL Messages
SPA_192 Messages
SPA_ETHER Messages
SPA_OC3_OC12 Messages
SPA_OC48 Messages
SPA Messages
SPAMSG Messages
SPU_LIB Messages
SPU Messages
SRP Messages
STREE Messages
Layer 2 Messages
This section contains all Layer 2 related System Error Messages, including Ethernet drivers, Packet-over-Sonet (PoS), SONET, PLIMS, and so forth. The following facility codes are represented in this module:
•
port_cfg Messages
•
SLARP Messages
•
SLARP_EA Messages
•
SLARP_Lite Messages
•
SLOGIC Messages
•
SONET_APS Messages
•
SONET_LOCAL Messages
•
SPA_192 Messages
•
SPA_ETHER Messages
•
SPA_OC3_OC12 Messages
•
SPA_OC48 Messages
•
SPA Messages
•
SPAMSG Messages
•
SPU_LIB Messages
•
SPU Messages
•
SRP Messages
•
STREE Messages
port_cfg Messages
Error Message
%L2-port_cfg-3-INIT
failed to initialize [chars]: [chars]
Explanation A submodule was unable to initialze due to the specified error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
SLARP Messages
Error Message
%L2-SLARP-1-CAPS_ADD
[chars]: Could not add slarp capsulation : [chars]
Explanation Could not add the slarp capsulation in IM
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%L2-SLARP-1-CAPS_REMOVE
[chars]: Could not remove slarp capsulation : [chars]
Explanation Could not remove the capsulation in question.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%L2-SLARP-1-CLOCK_READ_ERROR
Unable to read the clock: [chars]
Explanation Unable to read the clock.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%L2-SLARP-1-CONN_ALLOC
Failed to allocate event connection with [chars].
Explanation An attempt to allocate a connection resource failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%L2-SLARP-1-CONN_NOTIFY
Failed to attach event connection handler for [chars].
Explanation An attempt to attach a handler for an event connection failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%L2-SLARP-1-DEBUG_REGISTER
Could not register for debug events : [chars]
Explanation An attempt ot register with the debug infrastructure failed. The failure cannot be
handled, so the process will have exited and will be automatically restarted.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%L2-SLARP-1-EVENT_CONN
Unable to initialize slarp timers
Explanation Can not initialize the even channel used by slarp timers.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%L2-SLARP-1-EVENTBLOCK
event_block returned early : [chars]
Explanation An unexpected or erroneous return while waiting for events.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%L2-SLARP-1-IM_STATEQUERY
Failed to query IM interface state: [chars]
Explanation An attempt to query the interface state from IM failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%L2-SLARP-1-INVTIMER
invalid timer [dec]
Explanation An error occurred attempting to transmit a SLARP packet.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%L2-SLARP-1-NO_INITIAL_CONFIG
Failed to get the initial configuration: [chars]
Explanation The initial configuration of the box was unable to be determined.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%L2-SLARP-1-NOIDB
[chars]: Event which we do not have record of
Explanation An internal software error occurred.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%L2-SLARP-1-NORESOURCE
[chars] failed to allocate resource in [chars]
Explanation An attempt to allocate a resource failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%L2-SLARP-1-TIMER_ALLOC
[chars]: Could not allocate a timer for SLARP : [chars]
Explanation Could not allocate a timer. SLARP will not run on this interface.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%L2-SLARP-1-TRACE_REGISTER
Failed to register with tracing infrastructure:
[chars]
Explanation An attempt to register with the tracing infrastrucure failed. The failure cannot be
handled, so the process will have exited and will be automatically restarted. The root cause of the
problem is likely to be with the tracing infrastructure, rather than with this process in particular.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%L2-SLARP-1-TREE_INSERT
[chars]: Could not insert interface into storage.
Explanation We could not store information about this interface.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%L2-SLARP-5-OLDSEQ
[chars]: Outdated sequence number [dec], current [dec]
Explanation A keepalive packet was received out of sequence with previous keepalives.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%L2-SLARP-5-PKTLENGTH
Invalid packet length [dec] recv on [chars], should be
[dec]
Explanation An invalid SLARP packet was received.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
SLARP_EA Messages
Error Message
%L2-SLARP_EA-2-EVENT_BLOCK
Failure during receipt of message. Error: [chars]
Explanation A failure occurred handling a message arriving at the SLARP capsulation EA process
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%L2-SLARP_EA-2-INIT
Failure during intialisation of SLARP Caps EA. Error: [chars]
Explanation A failure occurred during the initialisation of the SLARP capsulation EA process
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%L2-SLARP_EA-3-ADJ_UPDATE_FAIL
[hex]: unable to update adjacency : [chars]
Explanation Adjacency information was not able to be updated.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information
SLARP_Lite Messages
Error Message
%L2 control-SLARP_Lite-3-ERR_CSL_DLL_ASYNC_SEND_FAIL
Send async pulse to slarp
lite process fails; Error [chars]
Explanation Attempt to send pulse to SLARP lite process fails
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support output, call your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%L2 control-SLARP_Lite-3-ERR_CSL_DLL_CHAN_CONNECT_FAIL
Cannot connect to slarp
lite process; Error [chars]
Explanation Attempt to connect to slarp lite process channel fails
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support output, call your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%L2 control-SLARP_Lite-3-ERR_SHMEM_MMAP_FAIL
Cannot mmap file [chars]; Error
[chars]
Explanation Attempt to mmap the shared memory fails
Error Message Copy the error message exactly as it appears on the console or in the system log. Issue the
show tech-support command to gather data that may provide information to determine the nature of the
error. If you cannot determine the nature of the error from the error message text or from the show
tech-support output, call your Cisco technical support representative and provide the representative
with the gathered information.
SLOGIC Messages
Error Message
%L2-SLOGIC-4-ANOMALY
[chars]
Explanation A SW exception occurred in SLOGIC Library
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
SONET_APS Messages
Error Message
%L2-SONET_APS-4-WARNING
[chars] - [chars]
Explanation A non-fatal error occured while executing the function in question. The message
contains info about the cause of the failure and possibly anticipated actions/effects.
Recommended Action Verify continued correct operation of SONET APS.
Error Message
%L2-SONET_APS-4-WP_INFO
Connection to [chars]%s [chars]
Explanation State change in the APS group internal communication system detected. Expected
during transitory conditions at config changes, OIR, etc. The message contains info about the WP
communication components affected.
Recommended Action Verify continued correct operation of SONET APS.
Error Message
%L2-SONET_APS-6-CONFLICT
[chars] ([chars]) - [chars]
Explanation A conflict failure occured The message contains info about the cause of the failure and
possibly anticipated actions/effects.
Recommended Action Fix the confguration error for proper operation of SONET APS.
Error Message
%L2-SONET_APS-6-CONTACT
[chars] [chars] [dec] [chars] [dec] [chars]
Explanation Debug messages for APS.
Recommended Action No Action requirements.
Error Message
%L2-SONET_APS-6-REQUEST_PREEMPTED
APS group [dec] [chars] [dec]: preempted
Explanation The user external request is preempted.
Recommended Action Not Action requirements.
Error Message
%L2-SONET_APS-6-UPDOWN
[chars] [chars] [dec] [chars] [dec] [chars]
Explanation Debug messages for APS.
Recommended Action No Action requirements.
Error Message
%L2-SONET_APS-7-ERROR
[chars] failed ([chars]) - [chars]
Explanation A general failure occured while executing the function in question. The message
contains info about the cause of the failure and possibly anticipated actions/effects.
Recommended Action Verify continued correct operation of SONET APS.
Error Message
%L2-SONET_APS-7-NOMEM
Not enough memory for [chars]
Explanation The process is out of memory.
Recommended Action Check process list for source of memory loss. Check if h/w memory
requirements are met.
SONET_LOCAL Messages
Error Message
%L2-SONET_LOCAL-4-ALARM
[chars]: [chars] [chars]
Explanation The specified SONET Alarm has been declared or released.
Recommended Action Recommended action is to repair the source of the alarm.
SPA_192 Messages
Error Message
%L2-SPA_192-3-ERR_SPA_IPSEC_MIX_UNSUPPORTED
Inserted node [chars] caused an
unsupported configuration. SPA-IPSEC-2G-2 cannot coexist with another type of SPA
in the same line card.
Explanation SPA SPA-IPSEC-2G-2 cannot coexist with another type of SPA in the same line card.
This configuration is not supported and can cause non-deterministic behaviors.
Recommended Action Either physically remove all SPA-IPSEC-2G-2 SPAs or all non
SPA-IPSEC-2G-2 SPAs.
Error Message
%L2-SPA_192-3-ERR_SPA_UNSUPPORTED
Inserted node [chars] is not supported by Cisco
12000 Series SPA Interface Processor-601 line card. Please remove to prevent
damages to the hardwares.
Explanation A SPA identified by nodeid %s above is not supported by Cisco 12000 Series SPA
Interface Processor-601 line card. The SPA should be remove immediately to prevent damages to
the hardwares.
Recommended Action Physcially remove the SPA module from the line card.
Error Message
%L2-SPA_192-3-ERR_SPA_UNSUPPORTED
Inserted node [chars] is not supported by Cisco
12000 Series SPA Interface Processor-600 line card. Please remove to prevent
damages to the hardwares.
Explanation A SPA identified by nodeid %s above is not supported by Cisco 12000 Series SPA
Interface Processor-600 line card. The SPA should be remove immediately to prevent damages to
the hardwares.
Recommended Action Physcially remove the SPA module from the line card.
Error Message
%L2-SPA_192-3-JACKET_ERROR
[chars]
Explanation SPA 192 Jacket error
Recommended Action When errors occur in jacket, it is very likely the jacket process will restart
itself.
Error Message
%L2-SPA_192-3-JACKET_V2_ERROR
[chars]
Explanation SPA 192 Jacket V2 error
Recommended Action When errors occur in jacket, it is very likely the jacket process will restart
itself.
Error Message
%L2-SPA_192-3-SPARULE_INT_ERROR
[chars]
Explanation SPA 192 Jacket V2 SPA rule internal error
Recommended Action This would indicate an internal error in SPA rule module affecting our ability
to insert/remove new SPA. This may require jacket process restart.
Error Message
%L2-SPA_192-6-SPARULE_ERROR
[chars]
Explanation SPA 192 Jacket V2 SPA rule error
Recommended Action This would indicate an error during insertion/removal of SPA. If error occures
during OIR than it is likely that problem could be due to invalid combination or SPA type used as
indicated by additional text.
Error Message
%L2-SPA_192-6-UPGRADE_FPGA
[chars]
Explanation Upgrade SPA FPGA message
Recommended Action none
Error Message
%L2-SPA_192-6-UPGRADE_FPGA
[chars]
Explanation Upgrade SPA FPGA message
Recommended Action none
SPA_ETHER Messages
Error Message
%L2-SPA_ETHER-2-SPA_MAC_ERR
[chars]
Explanation The internal SPA MAC got out of sync. SW needs to reset the device in order to clear
the issue
Recommended Action If reseting the MAC device fixes the issue, nothing needs to be done. If the
reset does not work, the SPA will need to be SW OIR'd. This can be easily checked by doing 'top'
on the LC with the issue. If the CPU is very high, the reset did not work.
Error Message
%L2-SPA_ETHER-4-INVALID_MAC
Failed to get MAC address for port [dec], Interface
assigned random MAC address.
Explanation PLIM driver was unable to get a MAC address for the interface.
Recommended Action Check if the process 'shelfmgr' is up and running on the RP. Try to reload the
LC to see if that helps. Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
SPA_OC3_OC12 Messages
Error Message
%L2-SPA_OC3_OC12-3-DRIVER_ERR
[chars] [chars]
Explanation SPA OC3/OC12 driver error messages
Recommended Action *NONE*
Error Message
%L2-SPA_OC3_OC12-6-INFO
[chars] [chars]
Explanation SPA OC3/OC12 informational message
Recommended Action *NONE*
Error Message
%L2-SPA_OC3_OC12-7-DEBUG
[chars] [chars]
Explanation SPA OC3/OC12 debug message
Recommended Action *NONE*
SPA_OC48 Messages
Error Message
%L2-SPA_OC48-3-DRIVER_ERR
[chars] [chars]
Explanation SPA OC48 driver error messages
Recommended Action *NONE*
Error Message
%L2-SPA_OC48-6-INFO
[chars] [chars]
Explanation SPA OC48 informational message
Recommended Action *NONE*
Error Message
%L2-SPA_OC48-7-DEBUG
[chars] [chars]
Explanation SPA OC48 debug message
Recommended Action *NONE*
SPA Messages
Error Message
%L2-SPA-3-IPSEC_SPA_CRASH
No Heartbeat from IPSec SPA. Reloading the SPA
Explanation IPsec SPA crashed, has to be reloaded.
Recommended Action None.
Error Message
%L2-SPA-3-PLIM_HEARTBEAT_ERR
[chars]: bay [dec] heartbeat failed, expected seq#
[unsigned int] received seq# [unsigned int], Time since last message [dec]s
Explanation The IPC communication between local CPU and host in the specified slot indicated in
the message is not functional. If the problem persists the SPA will be reloaded to recover from the
failure.
Recommended Action If the problem persists, try to reseat the SPA. If reseating does not help, copy
the message exactly as it appears on the console or in the system log. Research and attempt to
resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some
messages, these tools and utilities will supply clarifying information. Search for resolved software
issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl.
If you still require assistance, open a case with the Technical Assistance Center via the Internet at
http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical
support representative and provide the representative with the information you have gathered.
Error Message
%L2-SPA-3-SYSDB_ERROR
[chars]
Explanation SPA Infrastructure SysDb error
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%L2-SPA-4-CERR_REGISTRATION_FAILURE
Registration of error strings failed with
error [hex]
Explanation Error string reistration failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%L2-SPA-5-APPS_IMAGE_DOWNLOADING
Downloading SPA Application Image ([chars])...
Explanation Downloading SPA Application image as indicated in the message
Recommended Action none.
Error Message
%L2-SPA-5-APPS_IMAGE_ERROR
Download SPA Application Image failed.
Explanation Failed to download the SPA Application image.
Recommended Action none.
Error Message
%L2-SPA-5-APPS_IMAGE_SIZE_ERR
SPA Application image exceeds RAM size: Image size
([dec]) Shared mem size ([dec])
Explanation The size of the SPA Application image is too big.
Recommended Action none.
Error Message
%L2-SPA-5-DOWNLOAD_METHOD_ERR
SPA Download method [dec] not supported
Explanation The specified download method is not supported
Recommended Action none.
Error Message
%L2-SPA-5-FILE_SIZE_ERR
SPA File exceeds Rdisk size: File size ([dec]) Rdisk size
([dec])
Explanation The size of the SPA File is too big.
Recommended Action none.
Error Message
%L2-SPA-5-OIR_ERROR
[chars]
Explanation SPA related error as indicated in the msg
Recommended Action none.
Error Message
%L2-SPA-5-OIR_INSERTED
SPA discovered in bay [dec]
Explanation For displaying SPA OIR.
Recommended Action none.
Error Message
%L2-SPA-5-OIR_REMOVED
SPA removed from bay [dec]
Explanation For displaying SPA OIR.
Recommended Action none.
Error Message
%L2-SPA-5-OS_IMAGE_DOWNLOADING
Downloading SPA OS Image ([chars])...
Explanation Downloading SPA OS image as indicated in the message
Recommended Action none.
Error Message
%L2-SPA-5-OS_IMAGE_ERROR
Download SPA OS Image failed
Explanation Failed to download the SPA OS image.
Recommended Action none.
Error Message
%L2-SPA-5-OS_IMAGE_SIZE_ERR
SPA OS image exceeds RAM size: Image size ([dec])
Shared mem size ([dec])
Explanation The size of the SPA OS image is too big.
Recommended Action none.
Error Message
%L2-SPA-5-PLIM_EVENT_INIT_ERR
SPA Init Event Server failed
Explanation Creating SPA event handling server failed.
Recommended Action none.
Error Message
%L2-SPA-5-PLIM_KA_INIT_ERR
SPA Init SPA Keepavlie Handler failed
Explanation Creating SPA keepalive server failed.
Recommended Action none.
Error Message
%L2-SPA-5-PLIM_RELOADING
Reloading [chars] in subslot [unsigned int] after
heartbeat failure ...
Explanation Reloading SPA because of heartbeat failure.
Recommended Action none.
Error Message
%L2-SPA-5-STATE_CHANGE
SPA in bay [dec] [chars]
Explanation For displaying state of a SPA
Recommended Action none.
Error Message
%L2-SPA-6-OPTICS_INSERTION
Optics module inserted into SPA in bay [dec]
Explanation Optics module has been inserted. %d - indicates the bay number
Recommended Action None. This is an informational message only.
Error Message
%L2-SPA-6-OPTICS_REMOVAL
Optics module removed from SPA in bay [dec]
Explanation Optics module has been removed. %d - indicates the bay number
Recommended Action None. This is an informational message only.
SPAMSG Messages
Error Message
%L2-SPAMSG-3-ERR
[chars]
Explanation SPA related error msg
Recommended Action none.
Error Message
%L2-SPAMSG-6-INFO
[chars]
Explanation SPA related info
Recommended Action none.
SPU_LIB Messages
Error Message
%L2-SPU_LIB-3-MSG_SEND_FAILED
spu: msg: [dec], retried: [dec] time(s), failed to
send, errno: [chars]
Explanation Unable to send a message to the SPU server.
Recommended Action *SUPPORT*
Error Message
%L2-SPU_LIB-6-INFO_WARNING
[chars]
Explanation This is an informational message in the SPU client LIB.
Recommended Action *NONE*
SPU Messages
Error Message
%L2-SPU-3-FATAL_ERR
Fatal error: [chars]: Err=[dec]
Explanation A fatal error occurred in SPU Driver.
Recommended Action *SUPPORT*
Error Message
%L2-SPU-3-NONFATAL_ERR
Nonfatal error: [chars]: Err=[dec]
Explanation A non fatal error occurred in SPU Driver.
Recommended Action *SUPPORT*
Error Message
%L2-SPU-3-SER_NOTIF
Soft error occurred... [chars] : RDRAM error status 1 :
[dec], RDRAM error status 2 : [dec]
Explanation A fatal error occurred in SPU h/w.
Recommended Action *SUPPORT*
Error Message
%L2-SPU-6-INFO_MSG
[chars]
Explanation This is a Informational message in the SPU Driver.
Recommended Action *NONE*
SRP Messages
Error Message
%L2-SRP-2-FATAL
[chars] failed: [chars]
Explanation Some requested operation failed during initialization. The text of the message displays
the failed operation with error code.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%L2-SRP-2-MUTEX
[chars] failed: [chars]
Explanation Thread synchronization failure has occurred. The text of the message displays the failed
operation with error code.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%L2-SRP-3-ERR_DUP_MAC_ADDR
[chars]: Duplicate mac addresses in topology
Explanation Another node on the ring is using the same MAC address as this node. This can effect
traffic forwarding.
Recommended Action Correct the configuration of each node, where necessary, to ensure that each
node uses a unique MAC address. Use the 'show srp topology' CLI to identify any nodes using the
same MAC address.
Error Message
%L2-SRP-3-ERR_MEDIA_SINGLE_RING
[chars] SRR usage changed ([chars])
Explanation SRR ring usage is changed using Inner, Outer or Both rings. There are/were multiple
faults (or user requests) on the ring causing potential loss of traffic/bandwidth.
Recommended Action Clear the cause of each fault/wrap on the ring. Use the 'show srp topology' CLI
to identify which nodes are wrapped.
Error Message
%L2-SRP-3-ERR_MEDIA_WRAP
[chars] [chars] on side [char] ([chars])
Explanation The specified side of the interface has wrapped or unwrapped for the given reason.
There is/was a fault (or user request) on the ring causing potential loss of traffic/bandwidth.
Recommended Action Clear the cause of the fault/wrap. Use the 'show srp ips' and 'show srp failures'
CLI to determine the root cause of the fault (if still present).
Error Message
%L2-SRP-3-ERR_SRR_VER_MISMATCH
[chars] SRR version mismatch detected.
Explanation SRR has detected incompatible versions with other nodes on the ring and cannot
inter-operate.
Recommended Action Update the software image on all nodes of the ring to the same SRR version.
Error Message
%L2-SRP-6-INFO_SINGLE_NODE_TOPO
[chars]: Single node in topology
Explanation The topology discovery resulted in a single node being found. This is most likely a
transient condition during initial ring bring-up.
Recommended Action Verify that the condition is not transient by using 'show srp topology' CLI.
Verify the interface is not physically looped back, meaning side A is connected to side B. Verify
that the other nodes are not in PassThru mode (ADMIN DOWN). Verify that neither of the adjacent
nodes have the same BIA address by using 'show interface srp' CLI. If a duplicate BIA address is
found: Copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
STREE Messages
Error Message
%L2-STREE-4-CONNECT_FAIL
STP Server not available
Explanation stp_process is most likely in a bad state or basic system services have failed.
stp_process error messages are generally indicative of health of control-ethernet which is critical for
system operation. Misbehavior of stp_process can cause instability in the system.
Recommended Action Sysmgr process will restart the stp_process if it encounters this error. Check if
the 'stp_process' is up and running if this error is encountered. If the message recurs, copy the error
message exactly as it appears on the console or in the system log, call your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%L2-STREE-4-CREATE_FAIL
STP Create Failed : [chars]
Explanation stp_process ran into errors while creating the spanning tree instance for control
ethernet. stp_process error messages are indicative of health of control-ethernet which is critical for
system operation. Misbehavior of stp_process can cause instability in the system.
Recommended Action Sysmgr process will restart the stp_process if it encounters this error. Check if
the 'stp_process' is up and running if this error is encountered. If the message recurs, copy the error
message exactly as it appears on the console or in the system log, call your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%L2-STREE-4-MSGSEND_FAIL
Message Send Failed : [chars]
Explanation stp_process is most likely in a bad state or basic system services have failed.
stp_process error messages are generally indicative of health of control-ethernet which is critical for
system operation. Misbehavior of stp_process can cause instability in the system.
Recommended Action Sysmgr process will restart the stp_process if it encounters this error. Check if
the 'stp_process' is up and running if this error is encountered. If the message recurs, copy the error
message exactly as it appears on the console or in the system log, call your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%L2-STREE-4-PORT_CREATE_FAIL
Stp port creation fail : [chars]
Explanation Spanning tree port creation failed on the node. stp_process error messages are indicative
of health of control-ethernet which is critical for system operation. Misbehavior of stp_process can
cause instability in the system.
Recommended Action Spanning tree port creation will be retried automatically. Check if the
'stp_process' is up and running if this error is encountered. If the message recurs, copy the error
message exactly as it appears on the console or in the system log, call your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%L2-STREE-4-SET_MACADDR_FAIL
STP Set Mac Addr Failed : [chars]
Explanation MAC address assigned to the spanning tree was either invalid or was not able to be set
for the spanning tree instance. stp_process error messages are indicative of health of
control-ethernet which is critical for system operation. Misbehavior of stp_process can cause
instability in the system.
Recommended Action Sysmgr process will restart the stp_process if it encounters this error. Check if
the 'stp_process' is up and running if this error is encountered. If the message recurs, copy the error
message exactly as it appears on the console or in the system log, call your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%L2-STREE-4-START_FAIL
Failed to start STP instance : [chars]
Explanation Spanning tree could not be started on the control ethernet for the node. stp_process error
messages are indicative of health of control-ethernet which is critical for system operation.
Misbehavior of stp_process can cause instability in the system.
Recommended Action Sysmgr process will restart the stp_process if it encounters this error. Check if
the 'stp_process' is up and running if this error is encountered. If the message recurs, copy the error
message exactly as it appears on the console or in the system log, call your Cisco technical support
representative and provide the representative with the gathered information.
Recommended Action
Error Message
%L2 control-SLARP_Lite-3-ERR_SHMEM_OPEN_FAIL
Cannot open shmem file [chars];
Error [chars]
Explanation Attempt to open the shared memory fails
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support output, call your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%L2 control-SLARP_Lite-3-ERR_SHMEM_TRNC_FAIL
Cannot truncate file [chars] to
[dec] bytes; Error [chars]
Explanation Attempt to truncate the shared memory file fails
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support output, call your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%L2 control-SLARP_Lite-3-ERR_SHMEM_UNAVAILABLE
SLARP lite SHMEM can accommodate
only [dec] records (request for [dec] records)
Explanation cHDLC MA has requested transfer of more interface records than shared memory can
accommodate
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to determine
the nature of the error. If you cannot determine the nature of the error from the error message text
or from the show tech-support output, call your Cisco technical support representative and provide
the representative with the gathered information.