Table Of Contents
High Availability (HA) Messages
REDCON_CLIENT Messages
REDCON Messages
REDDRV Messages
REDSTATS Messages
High Availability (HA) Messages
This section contains all High Availability related System Error Messages. The following facility codes are represented in this module:
•
REDCON_CLIENT Messages
•
REDCON Messages
•
REDDRV Messages
•
REDSTATS Messages
REDCON_CLIENT Messages
Error Message
%HA-REDCON_CLIENT-3-ERROR
[chars]: [chars]: [hex]: [chars]
Explanation A redcon client API failed in the indicated function, for the specified reason.
Recommended Action Collect the function name and traceback information and forward to your next
level of technical support. No action is required.
Error Message
%HA-REDCON_CLIENT-7-MSG_SEND
[chars]: Failed to send [chars] message to redcon:
[hex]: [chars]
Explanation An attempt to send a message to the redcon server failed with the specified reason. It
may be the case that redcon had been restarted.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
REDCON Messages
Error Message
%HA-REDCON-3-DRIVER_INIT_FAILED
initilization of the redundancy driver failed
after [dec] attempts
Explanation Redcon has attempted to call the platform-specific redundancy driver initialization
function, but the call failed after several attempts.
Recommended Action No action is required.
Error Message
%HA-REDCON-3-UNEXPECTED_ERROR
Unexpected: [chars]: [chars]: [hex]
Explanation An unexpected error condition encountered.
Recommended Action Collect system log information. No action is required.
Error Message
%HA-REDCON-4-FAILOVER_DISABLED
Failover has been disabled by config
Explanation Redcon has notified the card failover has been disabled by the configuration.
Recommended Action Collect system log information. No action is required.
Error Message
%HA-REDCON-4-FAILOVER_REQUESTED
failover has been requested by operator, waiting
to initiate
Explanation Redcon on the active card has been told to failover by request
Recommended Action Collect system log information. No action is required.
Error Message
%HA-REDCON-4-STANDBY_NOT_READY
standby card is NOT ready
Explanation Redcon has determined that the standby card is NOT ready because of the failure of one
or more events the prevent it from being in-sync with the active card.
Recommended Action Collect system log information. No action is required.
Error Message
%HA-REDCON-4-STANDBY_NOT_READY_ALARM
[chars]
Explanation Set: When the standby remains in not ready state for a prolonged period. Cleared: When
the standby is removed, reset or goes ready.
Recommended Action Collect system log information. No action is required.
Error Message
%HA-REDCON-4-STANDBY_NOT_READY_REASON
JID [dec], node [chars], process [chars]
set the standby not ready: [chars]
Explanation The named process has set the standby in a not ready state with the supplied reason.
Recommended Action Collect system log information. No action is required.
Error Message
%HA-REDCON-4-STANDBY_READY
standby card is ready
Explanation Redcon has determined that the standby card is ready to take over as active card if it
needs to.
Recommended Action No action is required.
Error Message
%HA-REDCON-4-STBY_ACTIVE_NOT_READY
Notice to go active: Card not ready and will
be reset
Explanation Redcon attempted to go active without the card ready - reset card
Recommended Action Collect system log information. No action is required.
Error Message
%HA-REDCON-4-STBY_CONN_RETRY
Connection to [chars] failed - retrying...
Explanation Redcon failed to establish a connection to redcon on the standby card.
Recommended Action Collect system log information. No action is required.
Error Message
%HA-REDCON-4-STBY_FORCE_GO_ACTIVE
Notice to go active: Not ready but forced
failover has been allowed
Explanation Redcon has been forced to go active even though the card is not ready.
Recommended Action Collect system log information. No action is required.
Error Message
%HA-REDCON-6-GO_ACTIVE
this card going active
Explanation The card is going active.
Recommended Action No action is required.
Error Message
%HA-REDCON-6-GO_STANDBY
this card going standby
Explanation The card is going standby.
Recommended Action No action is required.
Error Message
%HA-REDCON-6-STANDBY_CONNECTION_DOWN
connection to standby card is DOWN
Explanation Redcon has determined that the connection to the standby card has gone down.
Recommended Action Collect system log information. No action is required.
Error Message
%HA-REDCON-6-STANDBY_CONNECTION_UP
connection to standby card is UP
Explanation Redcon has determined that the connection to the standby card has been succesfully
completed.
Recommended Action No action is required.
Error Message
%HA-REDCON-6-STBY_STANDBY_NOT_READY
This card is standby and is NOT ready
Explanation Redcon has determined that the standby card is NOT ready because of the failure of one
or more events the prevent it from being in-sync with the active card.
Recommended Action Collect system log information. No action is required.
Error Message
%HA-REDCON-6-STBY_STANDBY_READY
This card is standby and is ready
Explanation Redcon has determined that the standby card is ready to take over as active card if it
needs to.
Recommended Action No action is required.
Error Message
%HA-REDCON-7-FAILOVER_ENABLED
Failover has been enabled by config
Explanation Redcon has notified the card failover has been enabled by the configuration.
Recommended Action Collect system log information. No action is required.
Error Message
%HA-REDCON-7-MSG_SEND_FAILED
msg_send [chars] failed [chars] [dec]
Explanation Redcon attempted to call msg_send but it failed.
Recommended Action Collect system log information. No action is required.
Error Message
%HA-REDCON-7-UNEXPECTED
Unexpected: [chars]: [chars]: [hex]
Explanation An unexpected condition encountered. This is not necessarily an error.
Recommended Action Collect system log information. No action is required.
REDDRV Messages
Error Message
%HA-REDDRV-2-MSG_PRIMARY_GLARE
primary-primary glare (primary msg from node
[hex])
Explanation There appear to be two PRIMARY RP's in the system
Recommended Action None; the node which has arbitrated for the least time will be reset.
Error Message
%HA-REDDRV-3-ERROR_EXIT
reddrv process exiting because [chars], error code
[chars]
Explanation The DRP redundancy driver process exited for the reason mentioned in the message.
Recommended Action The System Manager process (sysmgr) will automatically respawn this process
up to a fixed number of times when this error is encountered inorder to recover. Execute 'show
process reddrv location ' to verify that the process is up and running after the restart. If it is still
non-operational, try doing from the admin mode 'process restart reddrv location '. If the message
recurs, copy the error message exactly as it appears on the console or in the system log, call your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%HA-REDDRV-3-ROLE_LOCKED
(node [hex]) failover prevented - card role is locked
Explanation The role of this card has been locked - failover was prevented.
Recommended Action A failover was initiated, but could not complete because the card role is locked.
Please capture the output of 'show reddrv trace' and 'show drp-reddrv trace'.
Error Message
%HA-REDDRV-4-CRITERIA_CONFLICT
Detected conflicting criteria comparision:
[chars]
Explanation Detected conflicting criteria.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%HA-REDDRV-4-FILE_OPEN
Failed to open log file for redundancy driver: [chars]
Explanation Failed to open log file for redundancy driver.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%HA-REDDRV-4-HARDWARE_ERROR
Detected Hardware error: [chars].
Explanation Detected hardware error.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%HA-REDDRV-4-WD_EXPIRED
Failed to punch the watchdog on time [dec] seconds [dec]
nanosecs
Explanation Failed to punch the watchdog timer within one second.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.=
Error Message
%HA-REDDRV-5-GO_ACTIVE
Card is becoming active.
Explanation Card is becoming active.
Recommended Action No action required, just informational message.
Error Message
%HA-REDDRV-5-GO_BID
Card is going to bid state.
Explanation Card is going to bid state.
Recommended Action No action required, just informational message.
Error Message
%HA-REDDRV-5-GO_STANDBY
Card is becoming standby.
Explanation Card is becoming standby.
Recommended Action No action required, just informational message.
Error Message
%HA-REDDRV-6-DELIVER_POISON_PILL
Active sends poision pill packet to peer node
[chars]
Explanation Active reddrv issued a poison pill packet to reset peer RP or SC
Recommended Action No action needed. This is to ensure peer RP/SC to drop out from active role
Error Message
%HA-REDDRV-6-RESET_SELF
No active RP detected for [dec] seconds; resetting this
node
Explanation The node on which reddrv is running, resets itself on loss of heartbeat from the RP.
Recommended Action Check the RP in the system. If present, check the connectivity between RP and
the node that went down.
Error Message
%HA-REDDRV-6-RESET_STANDBY
Active [chars] reset standby peer node [chars]
Explanation Issue hardware reset to peer standby RP or SC.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.=
Error Message
%HA-REDDRV-7-ASYNC_SEND
Failed to send async message to redcon : [chars]
Explanation Failed to send async message to redcon.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.=
Error Message
%HA-REDDRV-7-ERROR
[chars] : [chars]
Explanation A general failure occured while executing a resource function. The message contains
info about the cause of the failure and possibly anticipated actions/effects.
Recommended Action Verify continued correct operation of Redundancy Driver.
Error Message
%HA-REDDRV-7-KDUMPER_MESSAGE
[chars]
Explanation Reddrv has received kernel dumper message
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.=
Error Message
%HA-REDDRV-7-MESSAGE_RETRY_ERROR
Exhausted message retry count of messge type:
[chars]
Explanation Received unexpected async error message code.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.=
Error Message
%HA-REDDRV-7-MISS_ACK_COUNT
Missed heart beat acknowledge from standby
Explanation Received unexpected async error message code.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.=
Error Message
%HA-REDDRV-7-MSG_ERROR
Received unexpected message of type: [dec]
Explanation Received unexpected message.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.=
Error Message
%HA-REDDRV-7-MSG_INVALID_MSGLEN
reddrv_msg_handler got [dec] expected [dec]
Explanation reddrv_msg_handler received a message of unexpected size
Recommended Action No action required, software will take corrective action on its own.
Error Message
%HA-REDDRV-7-NODE_ERROR
[chars] : [chars] : [chars]
Explanation Reddrv had problem to broadcast dead node name notification.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.=
Error Message
%HA-REDDRV-7-NODE_RESET
Resetting node [chars] for correct active/standby
arbitration
Explanation The arbitration state machine needs to be able to reset failed nodes, or other nodes on
the same card as a failed node, in order to ensure correct behavior of the state machine and no
mixed-role cards.
Recommended Action No action required, just informational message.
Error Message
%HA-REDDRV-7-NODE_RESET_FAILED
Reset of node [chars] failed with error [chars] -
correct active/standby arbitration may not occur in this case
Explanation The arbitration state machine needs to be able to reset failed nodes, or other nodes on
the same card as a failed node, in order to ensure correct behavior of the state machine and no
mixed-role cards. If this fails, then arbitration may not occur correctly.
Recommended Action Please collect output of 'show redundancy trace', 'show logging' and 'show
ltrace shelfmgr'.
Error Message
%HA-REDDRV-7-OPERATION_FAIL
Failed to [chars], error code [chars]
Explanation The particular operation mentioned in the message failed due to some reason. This is
not a critical failure, the process can continue functioning as expected despite the failure.
Recommended Action Debug message only. No action is required.
Error Message
%HA-REDDRV-7-REDCON_REREGISTER
Recon registration invoked more than once
Explanation The reddrv_redcon_register function was called multiple times
Recommended Action No action required, software will automatically take corrective action.
Error Message
%HA-REDDRV-7-ROLE_CHANGE
Detected role change to [chars] state due to [chars]
Explanation Detected role change signal.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%HA-REDDRV-7-SHMEM
Failed to [chars] share memory region: [chars]
Explanation Failed to create, open or size share memory region.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%HA-REDDRV-7-SW_ROLE_ERROR
Detected software role error my_role: [dec]
other_role: [dec]
Explanation Detected software role error.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%HA-REDDRV-7-UNEXPECTED
Unexpected: [chars]: [chars]
Explanation An unexpected condition encountered. This is not necessarily an error, but may help
with debugging other problems elsewhere!
Recommended Action Collect system log information. No action is required.
REDSTATS Messages
Error Message
%HA-REDSTATS-3-SERVICE_CREATE
Failed to create thread for service [dec], name
[chars]: [chars]
Explanation The system failed to create the thread that provides the indicated service. This is a fatal
error for redstatsd.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%HA-REDSTATS-7-SYSCALL
[chars]: [chars](): [chars]
Explanation A system call failed. The calling function, the failed call, and error are displayed.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%HA-REDSTATS-7-UNEXPECTED
Unexpected: [chars]: [hex] : [chars]
Explanation An unexpected condition encountered. This is not necessarily an error.
Recommended Action Collect system log information. No action is required.