Table Of Contents
Configuring SIP Message, Timer, and Response Features
Finding Feature Information
Contents
Prerequisites for SIP Message, Timer, and Response Features
Restrictions for SIP Message, Timer, and Response Features
Information About SIP Message Components, Session Timers, and Response Features
Internal Cause Code Consistency Between SIP and H.323
SIP - Configurable PSTN Cause Code Mapping
Default Mappings
Benefits of SIP - Configurable PSTN Cause Code Mapping
SIP: Accept-Language Header Support
Feature Design of SIP Accept-Language Header Support
Sample INVITE Message
Sample OPTIONS Response
SIP Enhanced 180 Provisional Response Handling
SIP Extensions for Caller Identity and Privacy
Privacy, Screening, and Presentation Indicators
Remote-Party-ID Implementation
Inbound and Outbound Call Flows
Remote-Party-ID in SIP and PSTN Messages
Benefits of SIP Extensions for Caller Identity and Privacy
SIP INVITE Request with Malformed Via Header
SIP Session Timer Support
Role of the User Agents
Session-Expires Header
Min-SE Header
422 Response Message
Supported and Require Headers
Benefits of SIP Session Timer Support
SIP: Cisco IOS Gateway Reason Header and Buffered Calling Name Completion
Reason Header
Buffered Calling-Name Completion
SIP: SIP Header/URL Support and SUBSCRIBE/NOTIFY for External Triggers
Feature Design of SIP Header Support
Feature Design of SIP SUBSCRIBE and NOTIFY for External Triggers
SIP Stack Portability
SIP Call-Transfer Basics
SIP Call Transfer and Call Forwarding Using Tcl IVR 2.0 and VoiceXML Applications
SUBSCRIBE or NOTIFY Message Request Support
SIP NOTIFY-Based Out-of-Band DTMF Relay
Support for RFC 3312—QoS
Support for the Achieving SIP RFC Compliance Feature
Enhanced Redirect Handling
Diversion Header Draft 06 Compliance
SIP: Domain Name Support in SIP Headers
SIP Gateway Support for SDP Session Information and Permit Hostname CLI
SDP Changes for Session Information Line
Validating Hostname in Initial INVITE Request URI
Outbound Proxy Support for the SIP Gateway
SIP: SIP Support for PAI
SIP: History-info Header Support
Feature Design of SIP History-info Header Support
Support for SIP 181 "Call is Being Forwarded" Message
Support for Expires Timer Reset on Receiving or Sending SIP 183 Message
How to Configure SIP Message, Timer, and Response Features
Configuring Internal Cause Code Consistency Between SIP and H.323
Configure Internal Cause Code Consistency Between SIP and H.323
Configuring SIP - Configurable PSTN Cause Code Mapping
Map PSTN Codes to SIP Status Codes
Map SIP Status Codes to PSTN Cause Codes
Configuring SIP Accept-Language Header Support
Configuring SIP Enhanced 180 Provisional Response Handling
Configuring SIP Extensions for Caller Identity and Privacy
Configure Remote Party-ID
Configure SIP-to-PSTN Calling-Info Policy
Configure PSTN-to-SIP Calling-Info Policy
Configuring SIP INVITE Request with Malformed Via Header
Configuring Privacy Headers
UAC Gateway Behavior
Privacy Header PSTN with UAC Gateway
Privacy Header PSTN with UAS Gateway
Interaction with Caller ID When Privacy Exists
Configuring SIP Session Timer Support
Configuring SIP: Cisco IOS Gateway Reason Header and Buffered Calling Name Completion
Configure Reason-Header Override
Configure Buffer Calling-Name Completion
Configuring SIP: SIP Header/URL Support and SUBSCRIBE/NOTIFY for External Triggers
Configure SIP Header Support
Configure SIP SUBSCRIBE and NOTIFY for External Triggers
Configuring SIP Stack Portability
Configuring SIP: Domain Name Support in SIP Headers
Configure the Hostname in Locally Generated SIP Headers
Monitor the Hostname in Locally Generated SIP Headers
Configuring SIP Gateway Support for Session Information
Configuring SIP Gateway Support for Permit Hostname CLI
Restrictions
Configuring Outbound Proxy Support for the SIP Gateway
Configuring an Outbound-Proxy Server Globally on a Gateway
Configuring an Outbound-Proxy Server on a Dial Peer
Configuring SIP Support for PAI
Configuring a Privacy Header
Configuring a Privacy Level
Configuring a Name and Number in the asserted-id Header
Configuring SIP History-info Header Support
Configuring SIP History-info Header Support Globally
Configuring SIP History-info Header Support at the Dial-Peer Level
Configuring Support for SIP 181 "Call is Being Forwarded" Message
Configuring Support for SIP 181 "Call is Being Forwarded" Message Globally
Configuring Support for SIP 181 "Call is Being Forwarded" Message at the Dial-Peer Level
Configuring Mapping of SIP Provisional Response Messages Globally
Configuring Mapping of SIP Provisional Response Messages at the Dial-Peer Level
Configuring Support for Expires Timer Reset on Receiving or Sending SIP 183 Message
Configuring Reset of Expires Timer Globally
Configuring Reset of Expires Timer at the Dial-Peer Level
Verifying SIP Message Components, Session Timers, and Responses Configuration
Troubleshooting Tips for SIP Message, Timer, and Response Features
Configuration Examples for SIP Message, Timer, and Response Features
Internal Cause Code Consistency Between SIP and H.323: Example
SIP - Configurable PSTN Cause Code Mapping: Example
SIP Accept-Language Header Support: Examples
SIP Extensions for Caller Identity and Privacy: Example
SIP Session Timer Support: Example
SIP: Cisco IOS Gateway Reason Header and Buffered Calling Name Completion: Examples
SIP: SIP Header/URL Support and SUBSCRIBE/NOTIFY for External Triggers: Examples
SIP: Domain Name Support in SIP Headers: Examples
SIP Gateway Support for Permit Hostname: Example
Outbound-Proxy Support for the SIP Gateway: Examples
SIP: SIP Support for PAI: Examples
Configuring a Privacy Header: Example
Configuring PPI: Example
Configuring PAI: Example
SIP History-Info Header Support: Examples
Additional References
Related Documents
Standards
MIBs
RFCs
Technical Assistance
Configuring SIP Message, Timer, and Response Features
First Published: March 1992
Last Updated: October 27, 2009
This chapter describes how to configure Session Initiation Protocol (SIP) message components, session timers, and responses. It describes the following features:
•
Internal Cause Code Consistency Between SIP and H.323
•
SIP - Configurable PSTN Cause Code Mapping
•
SIP: Accept-Language Header Support
•
SIP Enhanced 180 Provisional Response Handling
•
SIP Extensions for Caller Identity and Privacy
•
SIP INVITE Request with Malformed Via Header
•
SIP Session Timer Support
•
SIP: Cisco IOS Gateway Reason Header and Buffered Calling Name Completion
•
SIP: SIP Header/URL Support and SUBSCRIBE/NOTIFY for External Triggers
•
SIP Stack Portability
•
SIP: Domain Name Support in SIP Headers
•
SIP Gateway Support for SDP Session Information and Permit Hostname CLI
•
Outbound Proxy Support for the SIP Gateway
•
SIP: SIP Support for PAI
•
SIP: History-info Header Support
•
Support for SIP 181 "Call is Being Forwarded" Message
•
Support for Expires Timer Reset on Receiving or Sending SIP 183 Message
History for the Internal Cause Code Consistency Between SIP and H.323 Feature
Release
|
Modification
|
12.2(11)T
|
These features were introduced.
|
History for the SIP - Configurable PSTN Cause Code Mapping Feature
Release
|
Modification
|
12.2(2)XB
|
This feature was introduced.
|
12.2(2)XB2
|
This feature was implemented on an additional platform.
|
12.2(8)T
|
This feature was integrated into this release.
|
12.2(11)T
|
This feature was implemented on additional platforms.
|
History for the SIP Accept-Language Header Support Feature
Release
|
Modification
|
12.3(1)
|
The SIP Accept-Language Header Support feature was introduced.
|
History for the SIP Enhanced 180 Provisional Response Handling Feature
Release
|
Modification
|
12.2(13)T
|
The features were introduced.
|
History for the SIP Extensions for Caller Identity and Privacy Feature
Release
|
Modification
|
12.2(13)T
|
The features were introduced.
|
History for the SIP INVITE Request with Malformed Via Header Feature
Release
|
Modification
|
12.2(2)XB
|
This feature was introduced.
|
12.2(8)T
|
This feature was integrated into this release.
|
12.2(11)T
|
Support was added for additional platforms.
|
History for the SIP Session Timer Support Feature
Release
|
Modification
|
12.2(11)T
|
These features were introduced.
|
12.4(9)T
|
This feature was updated to support RFC 4028.
|
History for the SIP: Cisco IOS Gateway Reason Header and Buffered Calling Name Completion Feature
Release
|
Modification
|
12.3(8)T
|
This feature was introduced.
|
History for the SIP: SIP Header/URL Support and SUBSCRIBE/NOTIFY for External Triggers Feature
Release
|
Modification
|
12.3(4)T
|
This feature was introduced.
|
History for the SIP Stack Portability Feature
Release
|
Modification
|
12.4(1)T
|
This feature was introduced.
|
History for the SIP: Domain Name Support in SIP Headers Feature
Release
|
Modification
|
12.4(2)T
|
This feature was introduced.
|
History for the SIP Gateway Support for SDP Session Information and Permit Hostname CLI Feature
Release
|
Modification
|
12.4(9)T
|
This feature was introduced.
|
History for the Outbound Proxy Support for the SIP Gateway
Release
|
Modification
|
12.4(15)T
|
This feature was introduced.
|
12.4(20)T
|
Support was added for disabling outbound proxy support for SIP on a per dial peer basis
|
History for the SIP Support for PAI
Release
|
Modification
|
12.4(15)T
|
This feature was introduced.
|
History for the SIP History-info Header Support Feature
Release
|
Modification
|
12.4(22)T
|
This feature was introduced.
|
Feature History for Support for SIP 181 "Call is Being Forwarded" Message
Release
|
Modification
|
15.0(1)XA
|
Support for SIP 181 Call is Being Forwarded message was added to Cisco IOS SIP TDM gateways and Cisco UBEs.
|
Feature History for Support for Expires Timer Reset on Receiving or Sending SIP 183 Message
Release
|
Modification
|
15.0(1)XA
|
Support for resetting the Expires timer upon receipt of SIP 183 messages on Cisco Unified Communications Manager Express (Cisco Unified CME), a Cisco IOS voice gateway, or a Cisco UBE.
|
Finding Feature Information
Your software release may not support all the features documented in this module. For the latest feature information and caveats, see the release notes for your platform and software release. To find information about the features documented in this module, and to see a list of the releases in which each feature is supported, see the "Information About SIP Message Components, Session Timers, and Response Features" section.
Use Cisco Feature Navigator to find information about platform support and Cisco IOS, Catalyst OS, and Cisco IOS XE software image support. To access Cisco Feature Navigator, go to http://www.cisco.com/go/cfn. An account on Cisco.com is not required.
Contents
•
Prerequisites for SIP Message, Timer, and Response Features
•
Restrictions for SIP Message, Timer, and Response Features
•
Information About SIP Message Components, Session Timers, and Response Features
•
How to Configure SIP Message, Timer, and Response Features
•
Configuration Examples for SIP Message, Timer, and Response Features
•
Additional References
Prerequisites for SIP Message, Timer, and Response Features
All SIP Message Components, Session Timers, and Responses Features
•
Ensure that the gateway has voice functionality that is configurable for SIP.
•
Establish a working IP network.
Refer to the following Cisco IOS IP Configuration Guides by navigating to them from the Product Support page (http://www.cisco.com/web/psa/products/index.html?c=268438303) according to your Cisco IOS release):
–
Cisco IOS IP Addressing Services Configuration Guide
–
Cisco IOS IP Mobility Configuration Guide
–
Cisco IOS IP Multicast Configuration Guide
–
Cisco IOS IP Routing Protocols Configuration Guide
•
Configure VoIP.
•
Configure SIP voice functionality.
SIP: Cisco IOS Gateway Reason Header and Buffered Calling Name Completion Feature
•
For the reason header, do the following:
–
Configure the CLI reason-header override, in SIP user-agent (SIP UA) configuration mode, if you want the Reason header to take precedence over existing cause-code-mapping tables on the gateway receiving Reason header.
•
For buffered calling name completion (such as buffer-invite timers), do the following:
–
Complete the prerequisites associated with the Support for the ISDN Calling Name Display feature in release 12.3(4)T (refer to the "Configuring SIP DTMF Features" chapter).
–
Configure a buffer invite timer value.
•
Ensure that the incoming ISDN setup contains a name-to-follow indication as described in Generic Requirements for ISDN Calling Name Identification Services for Primary Rate Interface (PRI) specification, GR-1367.
Restrictions for SIP Message, Timer, and Response Features
All SIP Message Components, Session Timers, and Responses Features
•
Via handling for TCP is not implemented.
SIP Permit Hostname Command Features
•
The maximum length of a hostname is 30 characters; SIP INVITE message support will truncate any hostname over 30 characters.
SIP Accept-Language Header Support Feature
•
The Accept-Language header provided by the inbound SIP call leg is passed to the outbound call leg only if that call leg is SIP as well.
SIP Extensions for Caller Identity and Privacy Feature
•
This feature does not support the Anonymity header described in the Internet Engineering Task Force (IETF) specification, draft-ietf-privacy-.02.txt. The feature implements presentation level anonymity at Layer 5, rather than at the IP address level. Since the SIP gateway assumes that all adjacent signaling devices are trusted, it is recommended that border SIP proxy servers enforce anonymity policies at administrative boundaries.
•
The IETF specification, draft-ietf-privacy-.02.txt, for mapping of North American Numbering Plan Area (NANPA) defined Automatic Number Identification Information Indicators (ANI II) or Originating Line Information (OLI) digits, is still under development. The current implementation of Cisco IOS VoiceXML supports carrying the ANI II digits as digits, rather than as a string representation of the numbering plan-tagged ANI II digits.
SIP INVITE Request with Malformed Via Header Feature
•
Distributed Call Signaling (DCS) headers and extensions are not supported.
SIP Session Timer Support Feature
•
This feature enables the SIP Portable stack and IOS gateway to comply with IETF RFC 4028 specification for SIP session timer.
•
Cisco SIP gateways cannot initiate the use of SIP session timers but do fully support session timers if another user agent requests it.
•
The Min-SE value can be set only by using the min-se command described in this document. It cannot be set using the CISCO-SIP-UA-MIB.
SIP: SIP Header/URL Support and SUBSCRIBE/NOTIFY for External Triggers Feature
•
For outbound calls, an application is allowed to pass any extended or nonstandard header except for the following:
–
Call-ID
–
Supported
–
Require
–
Min-SE
–
Session-Expires
–
Max-Forwards
–
CSeq
–
The "Tag" parameter within From and To headers (From and To headers themselves are allowed)
All other headers may be overwritten by the application to create the header lines in the SIP INVITE message.
•
SUBSCRIBE and NOTIFY methods are supported for Tool Command Language (Tcl) applications only.
SIP Gateway Support for SDP Session Information Feature
•
The maximum length of a received session information line is 1000 characters; SIP gateway support truncates any session information line over 1000 characters.
SIP: SIP Support for PAI
•
Privacy for REGISTER messages is not supported. When a gateway registers with another endpoint, the gateway assumes this endpoint is within the trusted domain, therefore privacy regarding this transaction is unnecessary.
SIP History-info Header Support Feature
•
History-info header support is provided on Cisco IOS SIP time-division multiplexing (TDM) gateways and SIP-SIP Cisco Unified Border Elements (Cisco UBEs) only.
•
Cisco IOS SIP gateways cannot use the information in the history-info header to make routing decisions.
Information About SIP Message Components, Session Timers, and Response Features
This section contains the following information:
•
Internal Cause Code Consistency Between SIP and H.323
•
SIP - Configurable PSTN Cause Code Mapping
•
SIP: Accept-Language Header Support
•
SIP Enhanced 180 Provisional Response Handling
•
SIP Extensions for Caller Identity and Privacy
•
SIP INVITE Request with Malformed Via Header
•
SIP Session Timer Support
•
SIP: Cisco IOS Gateway Reason Header and Buffered Calling Name Completion
•
SIP: SIP Header/URL Support and SUBSCRIBE/NOTIFY for External Triggers
•
SIP Stack Portability
•
SIP: Domain Name Support in SIP Headers
•
SIP Gateway Support for SDP Session Information and Permit Hostname CLI
•
Outbound Proxy Support for the SIP Gateway
•
SIP: SIP Support for PAI
•
SIP: History-info Header Support
Internal Cause Code Consistency Between SIP and H.323
The Internal Cause Code Consistency Between SIP and H.323 feature establishes a standard set of categories for internal causes of voice call failures. Before this feature, the cause code that was passed when an internal failure occurred was not standardized or based on any defined rules. The nonstandardization lead to confusing or incorrect cause code information, and possibly contributed to billing errors.
This feature establishes a standard set of categories for internal causes of voice call failures. Internal cause-code consistency enables more efficient and effective operation of combined SIP and H.323 networks, which reduces operational expenses and improves service availability.
Note
RFC 2543-bis-04 enhancements obsolete the SIP cause codes 303 Redirection: See Other and 411 Client Error: Length required. For information on RFC 2543-bis-04 enhancements, refer to the "Achieving SIP RFC Compliance" chapter.
H.323 and SIP standard cause codes that are now generated accurately reflect the nature of each internal failure. This capability makes the H.323 and SIP call control protocols consistent with cause codes that are generated for common problems. Also, for each internal failure, an ITU-T Q.850 release cause code is also assigned and Table 1 maps the new standard categories with the Q.850 release cause code and description that is assigned to each category.
Table 1 H.323 and SIP Standard Category and Q.850 Cause Code Mapping
Standard Category
|
Standard Category Description
|
Q.850 Cause Code
|
Q.850 Release Cause Description
|
Socket Failure
|
Typical scenarios:
• Transmission Control Protocol (TCP) socket connection failure.
• Problem sending an H.323 SETUP.
• Problem sending a SIP INVITE.
• Send or receive error occurs on connected socket.
|
27
|
CC_CAUSE_DESTINATION_OUT_OF_ORDER
The destination indicated by the user cannot be reached because the destination's interface is not functioning correctly.
The signaling message was unable to be delivered to the remote party.
|
Destination Address Resolution Failure
|
Typical scenarios:
• Domain Name System (DNS) resolution failure.
• Invalid session target in configuration.
|
3
|
CC_CAUSE_NO_ROUTE
The called party cannot be reached because the network that the call has been routed through does not serve the desired destination.
|
Call Setup Timeout Failure
|
Typical scenarios:
• No H.323 call proceeding.
• No H.323 alerting or connect message received from the terminating gateway.
• Invite expires timer reached maximum number of retries allowed.
|
102
|
CC_CAUSE_RECOVERY_ON_ TIMER_EXPIRY
A procedure has been initiated by the expiry of a timer in association with error handling procedures.
|
Internal Resource Allocation Failure
|
Typical scenarios:
• Out of memory.
• Internal access to the TCP socket becomes unavailable.
|
47
|
CC_CAUSE_NO_RESOURCE
A "resource unavailable" event has occurred.
|
Invalid Message Received Error
|
Typical scenarios:
• An invalid message was received.
|
95
|
CC_CAUSE_INVALID_MESSAGE
An invalid message event has occurred.
|
Mandatory IE Missing Error
|
Typical scenarios:
• Mandatory Contact field missing in SIP message.
• Session Description Protocol (SDP) body is missing.
|
96
|
CC_CAUSE_MANDATORY_IE_ MISSING
The equipment sending this cause has received a message that is missing an information element (IE). This information element must be present in the message before the message can be processed.
|
Invalid IE Contents Error
|
Typical scenarios:
• SIP Contact field is present, but format is bad.
|
100
|
CC_CAUSE_INVALID_IE_ CONTENTS
The equipment sending this cause code has received an information element that it has implemented. However, the equipment sending this cause code has not implemented one or more of the specific fields.
|
Message in Invalid Call State
|
Typical scenarios:
• An unexpected message was received that is incompatible with the call state.
|
101
|
CC_CAUSE_MESSAGE_IN_ INCOMP_CALL_STATE
Indicates that a message has been received that is incompatible with the call state.
|
Internal Error
|
Typical scenarios:
• Failed to send message to Public Switched Telephone Network (PSTN).
|
127
|
CC_CAUSE_INTERWORKING
There has been interworking with a network that does not provide causes for actions it takes. Precise cause cannot be ascertained.
|
QoS Error
|
Typical scenarios:
• Quality of service (QoS) error.
|
49
|
CC_CAUSE_QOS_UNAVAILABLE
The requested QoS cannot be provided.
|
Media Negotiation Failure
|
Typical scenarios:
• No codec match occurred.
• H.323 or H.245 problem leading to failure in media negotiation.
|
65
|
CC_CAUSE_BEARER_CAPABILITY_NOT_IMPLEMENTED
The equipment sending this cause does not support the bearer capability requested.
|
SIP - Configurable PSTN Cause Code Mapping
For calls to be established between a SIP network and a PSTN network, the two networks must be able to interoperate. One aspect of their interoperation is the mapping of PSTN cause codes, which indicate reasons for PSTN call failure or completion, to SIP status codes or events. The opposite is also true: SIP status codes or events are mapped to PSTN cause codes. Event mapping tables found in this document show the standard or default mappings between SIP and PSTN.
However, you may want to customize the SIP user-agent software to override the default mappings between the SIP and PSTN networks. The SIP - Configurable PSTN Cause Code Mapping feature allows you to configure specific map settings between the PSTN and SIP networks. Thus, any SIP status code can be mapped to any PSTN cause code, or vice versa.
When set, these settings can be stored in the NVRAM and are restored automatically on bootup.
Default Mappings
Table 2 lists PSTN cause codes and the corresponding SIP event mappings that are set by default. Any code other than the codes listed are mapped by default to 500 Internal server error.
Table 2 Default PSTN Cause Code to SIP Event Mappings
PSTN Cause Code
|
Description
|
SIP Event
|
1
|
Unallocated number
|
404 Not found
|
2
|
No route to specified transit network
|
404 Not found
|
3
|
No route to destination
|
404 Not found
|
17
|
User busy
|
486 Busy here
|
18
|
No user response
|
480 Temporarily unavailable
|
19
|
No answer from the user
|
20
|
Subscriber absent
|
21
|
Call rejected
|
403 Forbidden
|
22
|
Number changed
|
410 Gone
|
26
|
Non-selected user clearing
|
404 Not found
|
27
|
Destination out of order
|
404 Not found
|
28
|
Address incomplete
|
484 Address incomplete
|
29
|
Facility rejected
|
501 Not implemented
|
31
|
Normal, unspecified
|
404 Not found
|
34
|
No circuit available
|
503 Service unavailable
|
38
|
Network out of order
|
503 Service unavailable
|
41
|
Temporary failure
|
503 Service unavailable
|
42
|
Switching equipment congestion
|
503 Service unavailable
|
47
|
Resource unavailable
|
503 Service unavailable
|
55
|
Incoming class barred within Closed User Group (CUG)
|
403 Forbidden
|
57
|
Bearer capability not authorized
|
403 Forbidden
|
58
|
Bearer capability not presently available
|
501 Not implemented
|
65
|
Bearer capability not implemented
|
501 Not implemented
|
79
|
Service or option not implemented
|
501 Not implemented
|
87
|
User not member of Closed User Group (CUG)
|
503 Service Unavailable
|
88
|
Incompatible destination
|
400 Bad request
|
95
|
Invalid message
|
400 Bad request
|
102
|
Recover on Expires timeout
|
408 Request timeout
|
111
|
Protocol error
|
400 Bad request
|
Any code other than those listed above:
|
500 Internal server error
|
Table 3 lists the SIP events and the corresponding PSTN cause codes mappings that are set by default.
Table 3 Default SIP Event to PSTN Cause Code Mapping
SIP Event
|
PSTN Cause Code
|
Description
|
400 Bad request
|
127
|
Interworking, unspecified
|
401 Unauthorized
|
57
|
Bearer capability not authorized
|
402 Payment required
|
21
|
Call rejected
|
403 Forbidden
|
57
|
Bearer capability not authorized
|
404 Not found
|
1
|
Unallocated number
|
405 Method not allowed
|
127
|
Interworking, unspecified
|
406 Not acceptable
|
407 Proxy authentication required
|
21
|
Call rejected
|
408 Request timeout
|
102
|
Recover on Expires timeout
|
409 Conflict
|
41
|
Temporary failure
|
410 Gone
|
1
|
Unallocated number
|
411 Length required
|
127
|
Interworking, unspecified
|
413 Request entity too long
|
414 Request URI (URL) too long
|
415 Unsupported media type
|
79
|
Service or option not implemented
|
420 Bad extension
|
127
|
Interworking, unspecified
|
480 Temporarily unavailable
|
18
|
No user response
|
481 Call leg does not exist
|
127
|
Interworking, unspecified
|
482 Loop detected
|
483 Too many hops
|
484 Address incomplete
|
28
|
Address incomplete
|
485 Address ambiguous
|
1
|
Unallocated number
|
486 Busy here
|
17
|
User busy
|
487 Request cancelled
|
127
|
Interworking, unspecified
|
488 Not acceptable here
|
127
|
Interworking, unspecified
|
500 Internal server error
|
41
|
Temporary failure
|
501 Not implemented
|
79
|
Service or option not implemented
|
502 Bad gateway
|
38
|
Network out of order
|
503 Service unavailable
|
63
|
Service or option unavailable
|
504 Gateway timeout
|
102
|
Recover on Expires timeout
|
505 Version not implemented
|
127
|
Interworking, unspecified
|
580 Precondition Failed
|
47
|
Resource unavailable, unspecified
|
600 Busy everywhere
|
17
|
User busy
|
603 Decline
|
21
|
Call rejected
|
604 Does not exist anywhere
|
1
|
Unallocated number
|
606 Not acceptable
|
58
|
Bearer capability not presently available
|
Benefits of SIP - Configurable PSTN Cause Code Mapping
The feature offers control and flexibility. By using CLI commands, you can easily customize the default or standard mappings that are currently available between PSTN and SIP networks. This allows for flexibility when setting up deployment sites.
SIP: Accept-Language Header Support
The SIP Accept-Language Header Support feature introduces support for the Accept-Language header in SIP INVITE messages and in OPTIONS responses. This feature enables you to configure up to nine languages to be carried in SIP messages and to indicate multiple language preferences of first choice, second choice, and so on.
Feature benefits include the following:
•
Allows service providers to support language-based features
•
Allows VXML applications providers to support language-based services
To configure Accept-Language header support, you need to understand the following concepts:
•
Feature Design of SIP Accept-Language Header Support
•
Sample INVITE Message
•
Sample OPTIONS Response
Feature Design of SIP Accept-Language Header Support
Cisco implements this feature on SIP trunking gateways by supporting a new header, Accept-Language, as defined in the Internet Engineering Task Force (IETF) specification, draft-ietf-sip-rfc2543bis-09, SIP: Session Initiation Protocol. The Accept-Language header is used in SIP INVITEs, which establish media sessions between user agents, and in SIP OPTIONS responses, which list user-agent capabilities. The header specifies language preferences for reason phrases, session descriptions, or status responses. A SIP proxy may also use the Accept-Language header to route to a human operator.
The Accept-Language header supports 139 languages, as specified in the International Organization for Standardization (ISO) specification, ISO 639: Codes for Representation of Names of Languages. The SIP Accept-Language Header Support feature allows you to configure up to nine languages to be carried in INVITE messages and OPTIONS responses. This feature also supports the qvalue (q=) parameter, which allows you to indicate multiple language preferences, that is, first choice, second choice, and so on.
Sample INVITE Message
The following is a sample outgoing INVITE message for a gateway configured to support the Sindhi, Zulu, and Lingala languages.
INVITE sip:36602@172.18.193.120:5060 SIP/2.0
Via: SIP/2.0/UDP 172.18.193.98:5060
From: <sip:172.18.193.98>;tag=27FB000-42E
To: <sip:36602@172.18.193.120>
Date: Mon, 01 Mar 1993 11:38:42 GMT
Call-ID: 23970D87-155011CC-8009E835-18264FDE@172.18.193.98
User-Agent: Cisco-SIPGateway/IOS-12.x
Accept-Language: sd, zu, ln;q=0.123
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, COMET, Refer , SUBSCRIBE, NOTIFY,
INFO
Remote-Party-ID: <sip:172.18.193.98>;party=calling;screen=no;privacy=off
Contact: <sip:172.18.193.98:5060>
Allow-Events: telephone-event
Content-Type: application/sdp
o=CiscoSystemsSIP-GW-UserAgent 5606 9265 IN IP4 172.18.193.98
m=audio 16434 RTP/AVP 18 100 101
a=rtpmap:101 telephone-event/8000
Sample OPTIONS Response
The following is a sample OPTIONS response from a gateway configured to support the Yoruba, Sindhi, and English languages.
OPTIONS sip:36601@172.18.193.98:5060;user=phone SIP/2.0
Via: SIP/2.0/UDP 172.18.193.120:5060
From: "user" <sip:36602@172.18.193.120>
To: <sip:36601@172.18.193.98>
Date: Mon, 01 Mar 1993 02:55:01 GMT
Call-ID: BB8A5738-14EE11CC-8008B310-2C18B10E@172.18.193.120
Contact: <sip:36601@172.18.193.98:5060>
Via: SIP/2.0/UDP 172.18.193.120:5060
From: "user" <sip:36602@172.18.193.120>
To: <sip:36601@172.18.193.98>;tag=2768F24-1DB2
Date: Mon, 01 Mar 1993 11:28:44 GMT
Call-ID: BB8A5738-14EE11CC-8008B310-2C18B10E@172.18.193.120
Server: Cisco-SIPGateway/IOS-12.x
Content-Type: application/sdp
Accept-Language: yo, sd;q=0.234, en;q=0.123
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, COMET, Refer , SUBSCRIBE, NOTIFY,
INFO
Allow-Events: telephone-event
o=CiscoSystemsSIP-GW-UserAgent 7292 5756 IN IP4 172.18.193.98
m=audio 0 RTP/AVP 18 0 8 4 2 15 3
SIP Enhanced 180 Provisional Response Handling
The SIP Enhanced 180 Provisional Response Handling feature provides the ability to enable or disable early media cut-through on Cisco IOS gateways for SIP 180 response messages. The feature allows you to specify whether 180 messages with Session Description Protocol (SDP) are handled in the same way as 183 responses with SDP. The 180 Ringing message is a provisional or informational response used to indicate that the INVITE message has been received by the user agent and that alerting is taking place. The 183 Session Progress response indicates that information about the call state is present in the message body media information. Both 180 and 183 messages may contain SDP which allow an early media session to be established prior to the call being answered.
Prior to the implementation of this feature, Cisco gateways handled a 180 Ringing response with SDP in the same manner as a 183 Session Progress response; that is, the SDP was assumed to be an indication that the far end would send early media. Cisco gateways handled a 180 response without SDP by providing local ringback, rather than early media cut-through. This feature provides the capability to ignore the presence or absence of SDP in 180 messages, and as a result, treat all 180 messages in a uniform manner. The SIP Enhanced 180 Provisional Response Handling feature introduces the new disable-early-media 180 command that enables you to specify which call treatment, early media or local ringback, is provided for 180 responses with SDP.
Table 4 shows the call treatments available with this feature.
Table 4 Call Treatments with SIP Enhanced 180 Provisional Response Handling Feature
Response Message
|
Cisco IOS VoiceXML Status
|
Treatment
|
180 response with SDP
|
Enabled (default)
|
Early media cut-through
|
180 response with SDP
|
Disabled
|
Local ringback
|
180 response without SDP
|
Not affected by the new feature
|
Local ringback
|
183 response with SDP
|
Not affected by the new feature
|
Early media cut-through
|
SIP Extensions for Caller Identity and Privacy
To configure the SIP Extensions for Caller Identity and Privacy feature, you must understand the following concepts:
•
Privacy, Screening, and Presentation Indicators
•
Remote-Party-ID Implementation
•
Inbound and Outbound Call Flows
•
Remote-Party-ID in SIP and PSTN Messages
Privacy, Screening, and Presentation Indicators
Cisco implements this feature on SIP trunking gateways by supporting a header, Remote-Party-ID, as defined in the IETF specification, draft-ietf-privacy-.02.txt, SIP Extensions for Caller Identity and Privacy. The Remote-Part-ID header identifies the calling party and carries presentation and screening information. In previous SIP implementations, the From header was used to indicate calling party identity, and once defined in the initial INVITE request, could not be modified for that session. Implementing the Remote-Part-ID header, which can be modified, added, or removed as a call session is being established, overcomes previous limitations and enables call participant privacy indication, screening, and verification. The feature uses the Remote-Part-ID header to support translation capability between Integrated Services Digital Networks (ISDN) messages and Remote-Party-ID SIP tags. The SIP header also enables support for certain telephony services, and some regulatory and public safety requirements, by providing screening and presentation indicators.
The SIP Extensions for Caller Identity and Privacy feature introduces command-line interface (CLI) commands to enable remote-party-id translations and to configure alternative calling information treatments for calls entering the SIP trunking gateway. Configurable treatment options are:
•
Calling name and number pass-through (default).
•
No calling name or number sent in the forwarded Setup message.
•
Calling name unconditionally set to the configured string in the forwarded Setup message.
•
Calling number unconditionally set to the configured string in the forwarded Setup message.
You can configure alternative calling information treatments for calls exiting the SIP trunking gateway. Configurable treatment options are as follows:
•
Calling name and number pass-through (default).
•
No calling name or number sent in the forwarded INVITE message.
•
Display-name of the From header unconditionally set to the configured string in the forwarded INVITE message.
•
User part of the From header unconditionally set to the configured string in the forwarded INVITE message.
•
Display-name of the Remote-Party-ID header unconditionally set to the configured string in the forwarded INVITE message.
•
User part of the Remote-Party-ID header unconditionally set to the configured string in the forwarded INVITE message.
Remote-Party-ID Implementation
This section discusses the implementation of the Remote-Party-ID feature in a SIP network. Before the implementation of this feature, there was no mechanism to modify the contents of the From header field. With the feature enabled, SIP gateways provide translation capability for ISDN screening and presentation identifiers in call setup messages. SIP gateways and proxy servers require configuration to support Remote-Party-ID feature.
Figure 1 shows a typical network where the feature is implemented. Gateway C is configured for unscreened discard, that is, if the incoming SIP INVITE request does not contain a screened Remote-Part-ID header (;screen=yes), no calling name or number is sent in the forwarded Setup message.
Figure 1 Wholesaler SIP Network
Note
With respect to privacy and screening indication, it is the responsibility of the proxy server to protect display-name information and enforce privacy policies at the administrative boundary.
In the following sections, Figure 2 through Figure 9 illustrate various calling information treatment options using the commands available with the feature. Calling information treatment is determined by the parameters specified in the Setup message and Remote-Party-ID configuration on the SIP gateway.
Inbound and Outbound Call Flows
This section presents inbound and outbound call flows for the Remote-Party-ID feature. Figure 2 shows the SIP-to-PSTN default behavior where the calling party name and number are passed. The feature enables this treatment by default and no configuration is required.
Figure 2 SIP-to-PSTN Default Call Flow with Remote-Party-ID
Figure 3 shows the PSTN-to-SIP default behavior where the calling party name and number are passed. This feature enables this treatment by default and no configuration is required.
Figure 3 PSTN-to-SIP Default Call Flow with Remote-Party-ID Translation, No Privacy Requested
Figure 4 shows the call flow for discarding the calling name and number at Gateway B. The Setup message includes ISDN information elements (IEs) that specify calling information treatment. The INVITE message from Gateway A includes the corresponding Remote-Party-ID SIP tags.
Figure 4 Discarding Calling Name and Number at Gateway
Figure 5 shows Gateway B overriding the calling name and number received in the Setup message from Gateway A. To configure Gateway B to override calling name and number, use the following commands:
•
remote-party-id
•
calling-info sip-to-pstn name set name
•
calling-info sip-to-pstn number set number
Figure 5 Overriding Calling Name and Number at Gateway
In Figure 6 the trunking SIP gateway is configured to override the calling name and number of the From header. To configure this call treatment option, use the following commands:
•
remote-party-id
•
calling-info pstn-to-sip from name set name
•
calling-info pstn-to-sip from number set number
Figure 6 Overriding Calling Name and Number of From Header
Figure 7 shows translation of OLI or ANI II digits for a billing application. The Remote-Party-ID feature enables this treatment by default; no configuration tasks are required. If the feature was disabled by using the no remote-party-id command, use the remote-party-id command to re-enable the feature.
Figure 7 Passing OLI from CAS to SIP
Figure 8 and Figure 9 show the SIP trunking gateway capability to provide translation between ISDN screening and presentation identifiers and SIP Remote-Party-ID extensions. The two figures show the difference in call treatment, with and without privacy requested. With no privacy requested, the calling party name and number are passed unchanged.
Figure 8 PSTN-to-SIP Call Flow with Remote-Party-ID Translation, No Privacy Requested
With privacy requested, as shown in Figure 9, screened identity information is still logged in accounting records for billing information, but the user field is not populated in the From header of the outgoing INVITE message, and the display-name is populated with "anonymous."
Figure 9 PSTN-to-SIP Call Flow with Remote-Party-ID, Privacy Requested
Remote-Party-ID in SIP and PSTN Messages
The ability to provide marking, screening, and PSTN translation of identity information to and from Remote-Party-ID extensions is supported in SIP INVITE and PSTN messages. This section discusses the formats of SIP INVITE and PSTN messages, and has the following subsections:
•
Remote-Party-ID Header
•
Remote-Party-ID Syntax
•
ISDN Syntax
•
Screening and Presentation Information
Remote-Party-ID Header
The SIP Remote-Party-ID header identifies the calling party and includes user, party, screen and privacy headers that specify how a call is presented and screened. The header contains a URL and an optional display name that identifies a user. A valid Remote-Party-ID header may be either a SIP URL or a TEL URL.
Note
For information on header syntax, see the "Remote-Party-ID Syntax" section and "Screening and Presentation Information" section.
The following example shows representative Remote-Party-ID headers, including user, party, screen, and privacy.
INVITE sip:3331000@172.27.184.118:5060;user=phone SIP/2.0
Via:SIP/2.0/UDP 10.0.0.1:5070
Supported:org.ietf.sip.100rel
From:"alice" <sip:555-1001@10.0.0.1:5070>
To:sip:555-1002@172.27.184.118:5060
Remote-Party-ID:"Alice Smith"
<sip:5551111@192.0.2.67;user=phone>;party=calling;screen=no;privacy=off
Call-ID:00000001@10.0.0.1:5070
Contact:"alice" <sip:10.0.0.1:5070>
Content-Type:application/sdp
o=- 2890844526 2890844526 IN IP4 A3C47F2146789F0
Remote-Party-ID Syntax
Remote-Party-ID fields identify the calling party depending upon how the field is marked. If the party is unmarked, a Remote-Party-ID in a header represents the identity of the calling party.
Remote-Party-ID follows the Augmented Backus-Naur Format (ABNF). Refer to draft-ietf-sip-privacy-02.txt for the definitive specification. Fields are as follows:
•
Remote-Party-ID = "Remote-Party-ID" ":" [display-name] "<" addr-spec ">" *(";" rpi-token)
•
rpi-token = rpi-screen | rpi-pty-type | rpi-id-type | rpi-privacy | other-rpi-token
•
rpi-screen = "screen" "=" ("no" | "yes" )
•
rpi-pty-type = "party" "=" ( "calling" | "called" | token )
•
rpi-id-type = "id-type" "=" ( "subscriber" | "user" | "alias" | "return" | "term" | token )
•
rpi-privacy = "privacy" "=" 1#( ("full" | "name" | "uri" | "off" | token ) [ "-" ( "network" | token ) ] )
•
other-rpi-token = ["-"] token ["=" (token | quoted-string)]
ISDN Syntax
ISDN messages follow the format specified in ISDN Primary Rate Interface Call Control Switching and Signalling Generic Requirements for Class II Equipment, TR-NWT-001268, Revisions 1-4, Telcordia Technologies Technical Reference, 2001 and ISDN Basic Rate Interface Call Control Switching and Signalling Generic Requirements, GR-268-CORE, July 1998, to signal call control. ISDN messages are composed of information elements (IEs). The Cisco IOS VoiceXML feature uses Calling Party Number and Display Text IEs to provide specified screening and presentation treatment. The Calling Party Number IE specifies the origin of the calling number and presentation status, and the Display Text IE supplies calling party name information that is formatted for display by a terminal for a human user. See the Setup message in Figure 2 for sample IE information.
Screening and Presentation Information
The Remote-Part-ID header and ISDN Setup messages contain tags used to specify screened identity information. Table 5 lists translation of screening and presentation information included in the Remote-Party-ID SIP tags for SIP to PSTN networks. Table 6 provides the same translation for PSTN to SIP networks.
Table 5 SIP to PSTN Translation of Screening and Presentation Information
Remote-Party-ID SIP Tags
|
PSTN Octet 3A
|
;privacy=off;screen=no
|
Presentation allowed of user-provided number, number not screened (0x80)
|
;privacy=off;screen=yes
|
Presentation allowed of user-provided number, number passed network screening (0x81)
|
;privacy=[full|uri|name];screen=no
|
Presentation prohibited of user-provided number, number not screened (0xA0)
|
;privacy=[full|uri|name];screen=yes
|
Presentation prohibited of user-provided number, number passed network screening (0xA1)
|
;screen=no
|
Presentation allowed of user-provided number, number not screened (0x80)
|
;screen=yes
|
Presentation allowed of user-provided number, number passed network screening (0x81)
|
;privacy=off
|
Presentation allowed of user-provided number, number not screened (0x80)
|
;privacy=[full|uri|name]
|
Presentation prohibited of user-provided number, number not screened (0xA0)
|
(no screen or privacy tags)
|
Presentation allowed of user-provided number, number not screened (0x80)
|
Table 6 PSTN to SIP Translation of Screening and Presentation Information
PSTN Octet 3A
|
Remote-Party-ID SIP Tags
|
Presentation allowed of user-provided number, number not screened (0x80)
|
;privacy=off;screen=no
|
Presentation allowed of user-provided number, number passed network screening (0x81)
|
;privacy=off;screen=yes
|
Presentation allowed of user-provided number, number failed network screening (0x82)
|
;privacy=off;screen=no
|
Presentation allowed of network-provided number (0x83)
|
;privacy=off;screen=yes
|
Presentation prohibited of user-provided number, number not screened (0xA0)
|
;privacy=full;screen=no
|
Presentation prohibited of user-provided number, number passed network screening (0xA1)
|
;privacy=full;screen=yes
|
Presentation prohibited of user-provided number, number failed network screening (0xA2)
|
;privacy=full;screen=no
|
Presentation prohibited of network-provided number (0xA3)
|
;privacy=full;screen=yes
|
Number not available (0xC3)
|
(no screen or privacy tags are sent)
|
Table 7 lists the corresponding translation for ISDN tags in binary and hex formats.
Table 7 ISDN Tags in Binary and Hex Formats
Binary (Bits)
8 7 6 5 4 3 2 1
|
Hex
|
Meaning
|
1 0 0 0 0 0 0 0
|
0x80
|
Presentation allowed of user-provided number, number not screened
|
1 0 0 0 0 0 0 1
|
0x81
|
Presentation allowed of user-provided number, number passed network screening
|
1 0 0 0 0 0 1 0
|
0x82
|
Presentation allowed of user-provided number, number failed network screening
|
1 0 0 0 0 0 1 1
|
0x83
|
Presentation allowed of network-provided number
|
1 0 1 0 0 0 0 0
|
0xA0
|
Presentation prohibited of user-provided number, number not screened
|
1 0 1 0 0 0 0 1
|
0xA1
|
Presentation prohibited of user-provided number, number passed network screening
|
1 0 1 0 0 0 1 1
|
0xA3
|
Presentation prohibited of network-provided number
|
1 1 0 0 0 0 1 1
|
0xC3
|
Number not available
|
Benefits of SIP Extensions for Caller Identity and Privacy
•
Expands PSTN interoperability
•
Supports the ability to override privacy and screening indicators
•
Enables network verification and screening of a call participant identity by SIP proxy servers
•
Supports logging of screened identity information in accounting records for billing information
•
Provides enhanced subscriber information that supports the enabling of service creation platforms and application servers for service providers
•
Allows the service provider enhanced control of the ability to identify a subscriber and its qualifications within the network
SIP INVITE Request with Malformed Via Header
A SIP INVITE requests that a user or service participate in a session. Each INVITE contains a Via header that indicates the transport path taken by the request so far, and where to send a response.
In the past, when an INVITE contained a malformed Via header, the gateway would print a debug message and discard the INVITE without incrementing a counter. However, the printed debug message was often inadequate, and it was difficult to detect that messages were being discarded.
The SIP INVITE Request with Malformed Via Header feature provides a response to the malformed request. A counter, Client Error: Bad Request, increments when a response is sent for a malformed Via field. Bad Request is a class 400 response and includes the explanation Malformed Via Field. The response is sent to the source IP address (the IP address where the SIP request originated) at User Datagram Protocol (UDP) port 5060.
Note
This feature applies to messages arriving on UDP, because the Via header is not used to respond to messages arriving on TCP.
Feature benefits include the following:
•
The system now increments a counter and sends a response, rather than simply discarding an INVITE message that contains a malformed Via header.
•
The counter provides a useful and immediate indication that an INVITE message has been discarded, and the response allows the result to be propagated back to the sender.
SIP Session Timer Support
The SIP Session Timer Support feature adds the capability to periodically refresh SIP sessions by sending repeated INVITE requests. The repeated INVITE requests (re-INVITEs), are sent during an active call leg to allow user agents or proxies to determine the status of a SIP session. Without this keepalive mechanism, proxies that remember incoming and outgoing requests (stateful proxies) may continue to retain call state needlessly. If a user agent fails to send a BYE message at the end of a session or if the BYE message is lost because of network problems, a stateful proxy does not know that the session has ended. The re-INVITEs ensure that active sessions stay active and completed sessions are terminated.
In addition to re-INVITEs, UPDATE can also used as a method for session keepalives. The SIP stack supports both re-INVITE and UPDATE. The gateway continues to use re-INVITE for session refresh.
The SIP Session Timer Support feature also adds two new general headers that are used to negotiate the value of the refresh interval.
•
A Session-Expires header is used in an INVITE if the user-agent client (UAC) wants to use the session timer.
•
The Minimum Session Expiration (Min-SE) header conveys the minimum allowed value for the session expiration.
Role of the User Agents
The initial INVITE request establishes the duration of the session and may include a Session-Expires header and a Min-SE header. These headers indicate the session timer value required by the UAC. A receiving user-agent server (UAS) or proxy can lower the session timer value, but not lower than the value of the Min-SE header. If the session timer duration is lower than the configured minimum, the proxy or UAS can also send out a 422 response message. If the UAS or proxy finds that the session timer value is acceptable, it copies the Session-Expires header into the 2xx class response.
A UAS or proxy can also insert a Session-Expires header in the INVITE if the UAC did not include one. Thus a UAC can receive a Session-Expires header in a response even if none was present in the request.
In the 2xx response, the refresher parameter in the Session-Expires header indicates who performs the re-INVITEs or UPDATE. For example, if the parameter contains the value UAC, the UAC performs the refreshes. For compatibility issues, only one of the two user agents needs to support the session timer feature, and in that case, the user agent that supports the feature performs the refreshes.
Re-INVITEs are processed identically to INVITE requests, but go out in predetermined session intervals. Re-INVITEs carry the new session expiration time. The user agent that is responsible for generating re-INVITE requests sends a re-INVITE out before the session expires. If there is no response, the user agent sends a BYE request to terminate the call before session expiration. If a re-INVITE is not sent before the session expiration, either the UAC or the UAS can send a BYE.
If the 2xx response does not contain a Session-Expires header, there is no session expiration and re-INVITEs do not need to be sent.
Session-Expires Header
The Session-Expires header conveys the session interval for a SIP call. It is placed in an INVITE request and is allowed in any 2xx class response to an INVITE. Its presence indicates that the UAC wishes to use the session timer for this call. Unlike the SIP-Expires header, it can only contain a delta-time, which is the current time, plus the session interval from the response.
For example, if a UAS generates a 200 OK response to a INVITE that contained a Session-Expires header with a value of 90 seconds (1.5 minutes), the UAS computes the session expiration as 1.5 minutes after the time when the 200 OK response was sent. For each proxy, the session expiration is 1.5 minutes after the time when the 2xx was received or sent. For the UAC, the expiration time is 1.5 minutes after the receipt of the final response.
When the gateway acts as an UAS, it is responsible for refreshes. The refresh interval is a minimum of 32 seconds, or one-third the refresh interval. When the gateway act as an UAC, the refresh interval is one-half the refresh interval.
If the session is not refreshed, the minimum time to send a BYE before the session expires is 32 seconds.
The recommended value for the Session-Expires header is 90 seconds.
The syntax of the Session-Expires header is as follows:
Session-Expires = ("Session-Expires" | "x") ":" delta-seconds
refresher = ";" "refresher" "=" "UAS"|"UAC"
The refresher parameter is optional in the initial INVITE, although the UAC can set it to UAC to indicate that it will do the refreshes. The 200 OK response must have the refresher parameter set.
Min-SE Header
Because of the processing load of INVITE requests, the proxy, UAC, and UAS can have a configured minimum timer value that they can accept. The min-se (SIP) command sets the minimum timer, and it is conveyed in the Min-SE header in the initial INVITE request.
When making a call, the presence of the Min-SE header informs the UAS and any proxies of the minimum value that the UAC accepts for the session timer duration, in units of delta-seconds. The default value is 90 seconds (1.5 minutes). By not reducing the session interval below the value set, the UAS and proxies prevent the UAC from having to reject a call with a 422 error. Once set, the min-se command value affects all calls originated by the router. If the Min-SE header is not present, the user agent accepts any value.
The syntax of the Min-SE header is:
Min-SE = "Min-SE" ":" delta-seconds
422 Response Message
If the value of the Session-Expires header is too small, the UAS or proxy rejects the call with a 422 Session Timer Too Small response message. With the 422 response message, the proxy or UAS includes a Min-SE header indicating the minimum session value it can accept. The UAC may then retry the call with a larger session timer value.
If a 422 response message is received after an INVITE request, the UAC can retry the INVITE.
Supported and Require Headers
The presence of the timer argument in the Supported header indicates that the user agent supports the SIP session timer. The presence of the timer argument in the Require header indicates that the opposite user agent must support the SIP session timer for the call to be successful.
Benefits of SIP Session Timer Support
•
This feature provides a periodic refresh of SIP sessions. The periodic refresh allows user agents and proxies to monitor the status of a SIP session, preventing hung network resources when network failures occur.
•
Only one of the two user-agent or proxy participants in a call needs to have the SIP Session Timer Support feature implemented. This feature is easily compatible with older SIP networks.
SIP: Cisco IOS Gateway Reason Header and Buffered Calling Name Completion
Reason Header
The Reason header facilitates PSTN interworking. This is achieved by having the side receiving a Disconnect message response append a Reason header to the outgoing Bye or Cancel message request and 4xx, 5xx, or 6xx message response, indicating the Q.850 cause code that passed down from the PSTN (see Figure 10).
Figure 10 PSTN Interworking Using Reason Header Example
SIP implementations on PSTN gateways are plagued with issues related to mapping ISDN-disconnect message-request cause codes to SIP response status codes, which stem from the mapping on the gateway receiving the disconnect. Specifically, more than one ISDN-disconnect message-request cause code maps to one SIP status code. For example, on SIP gateways, ISDN cause codes 18, 19, and 20 all map to the SIP status code of 480 message response. This makes it impossible to deterministically relay the cause-code value on the remote end. The Reason header can carry the actual cause code (see Figure 11).
Figure 11 Reason Header in Action; Extinguishing the Ambiguity in SIP Status Codes
Buffered Calling-Name Completion
As shown in Figure 12, Cisco IOS SIP has always supported receiving calling-name information in the display information element (IE) of a Setup message request. Support for receiving calling-name information in the facility IE of a Setup message request, of a Facility message request, and of a NOTIFY message request were supported through the Support for the ISDN Calling Name Display feature in release 12.3(4)T (refer to the "Configuring SIP DTMF Features" chapter).
The Buffered Calling Name Completion feature adds support for buffering the INVITE message request when the calling-name information is going to arrive in a subsequent facility IE of a Facility message request.
When an originating gateway (OGW) receives a Setup message with an indication that calling-name information is enabled, the configuration is checked for INVITE-message display-name buffering. When buffering is enabled, the INVITE message is buffered until the time specified in the configuration. If a Facility message with display information in the From and Remote Party ID headers of the INVITE message is received, then send it out. If no Facility message is received in the specified time, send out only the INVITE message.
Figure 12 Calling Name in Facility IE of Facility
SIP: SIP Header/URL Support and SUBSCRIBE/NOTIFY for External Triggers
The SIP: SIP Header/URL Support and SUBSCRIBE/NOTIFY for External Triggers feature provides a mechanism for applications to send and receive SIP headers and to send SUBSCRIBE messages and receive NOTIFY events. Where appropriate, this section discusses separately the features that make up this feature set, the SIP Header Support feature along with the SUBSCRIBE and NOTIFY for External Triggers feature.
Feature benefits include the following:
•
Enables the creation of presence-based, subscribe-to-be-notified services that are triggered by events external to a session
•
Allows service providers to expand services to include VoiceXML-driven voice browser applications
•
Allows the SIP gateway to subscribe to triggered applications and custom event-packages
•
Supports distributed voice-web scenarios and call and contact center integration applications by providing access to SIP headers
This section contains the following information:
•
Feature Design of SIP Header Support
•
Feature Design of SIP SUBSCRIBE and NOTIFY for External Triggers
Feature Design of SIP Header Support
Prior to the implementation of this feature, voice applications running on the gateway did not have access to headers sent in SIP requests. The SIP Header Passing feature makes SIP headers, the fields which specify session details in SIP messages, available to applications. This feature supports the following capabilities for VoiceXML and Tcl IVR 2.0 applications:
•
Set SIP headers for outgoing SIP INVITE messages.
•
Obtain information about SIP headers for incoming calls and create session variables to access the headers in VoiceXML document or Tcl IVR 2.0 script.
•
Set and obtain extended and non-standard headers (user-defined header attribute-value pairs)
Using headers in SIP INVITE messages, voice applications can pass information about a call to an application on another server. For example, if the caller has entered an account number and the application transfers the call to another application on another platform, the account number can be passed in a SIP Header. An example scenario is an airline application transferring the call to a hotel reservation application hosted at a different service provider. This feature enables the respective sites to share context information about the caller.
This feature introduces a new command, the header-passing command, to either enable or disable passing headers from INVITE messages to applications.
The SIP Header Passing feature also provides enhanced inbound and outbound dial-peer matching services.
Feature Design of SIP SUBSCRIBE and NOTIFY for External Triggers
This feature implements support for two SIP methods, SUBSCRIBE and NOTIFY, and for a new Event header, as defined in the IETF draft, draft-roach-sip-subscribe-notify-02.txt, Event Notification in SIP. More detailed information for this feature is described in the following sections:
•
Overview of the SUBSCRIBE and NOTIFY for External Triggers Application
•
Example of a SUBSCRIBE and NOTIFY for External Triggers Application
•
RFC 3265 Compliance for the SUBSCRIBE and NOTIFY for External Triggers Feature
•
SUBSCRIBE and NOTIFY Message Flow
•
Sample Messages
Overview of the SUBSCRIBE and NOTIFY for External Triggers Application
The SIP event notification mechanism uses the SUBSCRIBE method to request notification of an event at a later time. The NOTIFY method provides notification that an event which has been requested by an earlier SUBSCRIBE method has occurred, or provides further details about the event. The new feature makes headers in incoming SIP INVITE, SUBSCRIBE, and NOTIFY messages available to applications for use in event subscription. Similarly, to allow an application to place an outbound call using SIP, this feature passes headers in the URL for use by the SIP service provider interface (SPI) to create an outgoing INVITE request.
The new feature also supports the capability to subscribe to standard event packages, such as Message Waiting Indicator and Presence, and to application-specific custom event packages, as defined in SIP-Specific Event Notification, an earlier draft of RFC 3265, Session Initiation Protocol (SIP)-Specific Event Notification.
Note
For information on these capabilities, see the following:
•
Cisco IOS Tcl IVR and VoiceXML Application Guide.
•
Cisco VoiceXML Programmer's Guide.
•
Tcl IVR API Version 2.0 Programming Guide.
Cisco implements the SUBSCRIBE and NOTIFY for External Triggers feature using the Application SUBSCRIBE/NOTIFY Layer (ASNL). ASNL is a software interface layer between the application and signaling protocol stacks that allows the application to subscribe to interested events and to pass notification when it is received.
The SUBSCRIBE and NOTIFY for External Triggers allows external SIP servers to trigger a particular voice application, behavior or activity on Cisco voice gateways. For example, a client application on the gateway subscribes to a particular event in a server. When the event takes place, the server notifies the client of that event. On receiving this event notification, the client application triggers a particular action in the gateway. The client and server must mutually agree on the events they can handle and the processing of those events.
Example of a SUBSCRIBE and NOTIFY for External Triggers Application
The SUBSCRIBE and NOTIFY for External Triggers feature supports various applications of external triggers. In the following scenario, a user requests a stock reminder service, for example "Let me know if Stock X reaches 100. Here is a phone number to reach me." The SUBSCRIBE and NOTIFY for External Triggers feature supports an application like this in the following manner:
•
The user dials into the gateway.
•
The gateway sends a subscription request to the server on the user's behalf. The subscription request contains details of the event: event name, expiration time, and other information related to the event. The request can contain any application specific headers and content.
•
When the server determines, through some other means, that Stock X has reached 100, it sends a notification request to the client. The SIP NOTIFY request from the server can contain any application specific headers and content.
•
This notification request triggers the client on the gateway to call the specified user or destination.
Other external trigger applications include mid-call triggers such as call center queuing and subscription to a wake-up call service.
RFC 3265 Compliance for the SUBSCRIBE and NOTIFY for External Triggers Feature
The Cisco implementation of SIP SUBSCRIBE and NOTIFY methods is based on an earlier draft of SIP-Specific Event Notification, and deviates from RFC 3265, Session Initiation Protocol (SIP)-Specific Event Notification in the following capabilities:
•
The Cisco client does not support the following:
–
Embedded parameters in event package names.
–
Subscription-State header.To terminate a subscription, the notifier or user agent sends a NOTIFY request to the Cisco gateway with the Expires header set to zero.
–
Forking.
–
State deltas.
•
In the Cisco SIP implementation, a subscription request always creates a new dialog, and cannot send a SUBSCRIBE request for an existing dialog.
•
The Cisco SIP implementation does not prevent man-in-the-middle attacks as defined in RFC 3265.
•
Event package registration with the IANA is not required; instead you have the flexibility to specify your own event package.
SUBSCRIBE and NOTIFY Message Flow
Figure 13 shows a typical message flow for SUBSCRIBE and NOTIFY messages.
Figure 13 SUBSCRIBE and NOTIFY Message Flow
Figure 14 shows the message flow for a successful subscription.
Figure 14 Successful Subscription
Figure 15 shows a completed subscription. The server can send any number of NOTIFY messages as long as the subscription is active.
Figure 15 Subscription Completed
Figure 16 shows the message flow for subscription termination by the server.
Figure 16 Subscription Termination by the Server
Figure 17 shows the message flow for subscription termination by the client.
Figure 17 Subscription Termination by the Client
Sample Messages
This section presents a sequence of SIP messages sent and received between gateways during the message flow shown in Figure 13 in the preceding section.
Example: Subscription Request Sent From Client
This example shows a SUBSCRIBE request sent to the server. The example includes a nonstandard Subject header and an Event header.
*Apr 19 08:38:52.525: //-1//TCL2:HN01C24D3C:/tcl_PutsCmd:
Sending MWI client request to server
*Apr 19 08:38:52.529: Sent:
SUBSCRIBE sip:user@10.7.104.88:5060 SIP/2.0
Via: SIP/2.0/UDP 10.7.102.35:5060
From: <sip:10.7.102.35>;tag=1C24D44-20FD
To: <sip:user@10.7.104.88>
Date: Wed, 19 Apr 2000 08:38:52 UTC
Call-ID: C4BB7610-150411D4-802186E3-AD119804
Contact: <sip:10.7.102.35:5060>
Example: Subscription Response Received from the Server
This example shows a response from the server to a subscription request.
*Apr 19 08:38:52.537: Received:
Via: SIP/2.0/UDP 10.7.102.35:5060
From: <sip:10.7.102.35>;tag=1C24D44-20FD
To: <sip:user@10.7.104.88>;tag=1D80E90-2072
Date: Sun, 17 Nov 2002 02:59:19 GMT
Call-ID: C4BB7610-150411D4-802186E3-AD119804
Server: Cisco-SIPGateway/IOS-12.x
*Apr 19 08:38:52.541: //-1//TCL2:HN01C24D3C:/tcl_PutsCmd: ***** act_Subscribe :
SUBSCRIPTION DONE received
*Apr 19 08:38:52.541: //-1//TCL2:HN01C24D3C:/tcl_PutsCmd: *** act_subscribe: subscription
status=sn_000
Example: NOTIFY Request from the Server
This example shows the initial NOTIFY request from a server and includes an application-specific nonstandard Hello header.
*Apr 19 08:38:52.545: Received:
NOTIFY sip:10.7.102.35:5060 SIP/2.0
Via: SIP/2.0/UDP 10.7.104.88:5060
From: <sip:user@10.7.104.88>;tag=1D80E90-2072
To: <sip:10.7.102.35>;tag=1C24D44-20FD
Date: Sun, 17 Nov 2002 02:59:19 GMT
Call-ID: C4BB7610-150411D4-802186E3-AD119804
User-Agent: Cisco-SIPGateway/IOS-12.x
Contact: <sip:user@10.7.104.88:5060>
This is content(message body) from server
Example: An Application Reads Header and Body Information in a NOTIFY Request
This example shows an application accessing the From and Hello headers in the NOTIFY request.
*Apr 19 08:38:52.549: //-1//TCL2:HN01C24D3C:/tcl_PutsCmd: *** act_Notify : NOTIFY RECEIVED
t
*Apr 19 08:38:52.549: //-1//TCL2:HN01C24D3C:/tcl_PutsCmd:
From header is: <sip:user@10.7.104.88>;tag=1D80E90-2072
*Apr 19 08:38:52.549: //-1//TCL2:HN01C24D3C:/tcl_PutsCmd:
Hello header is: Hello world
*Apr 19 08:38:52.549: //-1//TCL2:HN01C24D3C:/tcl_PutsCmd:
content_type received=text/plain
*Apr 19 08:38:52.553: //-1//TCL2:HN01C24D3C:/tcl_PutsCmd:
content received=This is content(message body) from server
Example: NOTIFY Request Sent From the Client
This example shows a NOTIFY request sent from a client.
*Apr 19 08:38:52.553: Sent:
Via: SIP/2.0/UDP 10.7.102.35:5060
From: <sip:user@10.7.104.88>;tag=1D80E90-2072
To: <sip:10.7.102.35>;tag=1C24D44-20FD
Date: Wed, 19 Apr 2000 08:38:52 UTC
Call-ID: C4BB7610-150411D4-802186E3-AD119804
Example: The Client receives a NOTIFY Message
This example shows a NOTIFY message received by a client.
*Apr 19 08:38:57.565: Received:
NOTIFY sip:10.7.102.35:5060 SIP/2.0
Via: SIP/2.0/UDP 10.7.104.88:5060
From: <sip:user@10.7.104.88>;tag=1D80E90-2072
To: <sip:10.7.102.35>;tag=1C24D44-20FD
Date: Sun, 17 Nov 2002 02:59:19 GMT
Call-ID: C4BB7610-150411D4-802186E3-AD119804
User-Agent: Cisco-SIPGateway/IOS-12.x
Contact: <sip:user@10.7.104.88:5060>
this is just a notify from server
*Apr 19 08:38:57.569: //-1//TCL2:HN01C24D3C:/tcl_PutsCmd: *** act_Notify : NOTIFY RECEIVED
*Apr 19 08:38:57.569: //-1//TCL2:HN01C24D3C:/tcl_PutsCmd:
From header is: <sip:user@10.7.104.88>;tag=1D80E90-2072
*Apr 19 08:38:57.569: //-1//TCL2:HN01C24D3C:/tcl_PutsCmd:
Hello header is: Hello world
*Apr 19 08:38:57.569: //-1//TCL2:HN01C24D3C:/tcl_PutsCmd:
content_type received=text/plain
*Apr 19 08:38:57.569: //-1//TCL2:HN01C24D3C:/tcl_PutsCmd:
content received=this is just a notify from server
Example: The Client Sends a NOTIFY Message
This example shows a client sending a NOTIFY message.
*Apr 19 08:38:57.573: Sent:
Via: SIP/2.0/UDP 10.7.102.35:5060
From: <sip:user@10.7.104.88>;tag=1D80E90-2072
To: <sip:10.7.102.35>;tag=1C24D44-20FD
Date: Wed, 19 Apr 2000 08:38:57 UTC
Call-ID: C4BB7610-150411D4-802186E3-AD119804
Example: The Client Initiates a Subscription Termination
This example shows a a client initiating a subscription termination request using the Expires header set to zero.
*Apr 19 08:38:57.577: Sent:
SUBSCRIBE sip:user@10.7.104.88:5060 SIP/2.0
Via: SIP/2.0/UDP 10.7.102.35:5060
From: <sip:10.7.102.35>;tag=1C24D44-20FD
To: <sip:user@10.7.104.88>;tag=1D80E90-2072
Date: Wed, 19 Apr 2000 08:38:57 UTC
Call-ID: C4BB7610-150411D4-802186E3-AD119804
Contact: <sip:10.7.102.35:5060>
Example: The Client Receives a Response to a Subscription Termination Request
This example shows a client receiving a response to a subscription termination request.
*Apr 19 08:38:57.589: Received:
Via: SIP/2.0/UDP 10.7.102.35:5060
From: <sip:10.7.102.35>;tag=1C24D44-20FD
To: <sip:user@10.7.104.88>;tag=1D80E90-2072
Date: Sun, 17 Nov 2002 02:59:24 GMT
Call-ID: C4BB7610-150411D4-802186E3-AD119804
Server: Cisco-SIPGateway/IOS-12.x
Contact: <sip:user@10.7.104.88:5060>
Example: The Client Receives a Final NOTIFY Message
This example shows a client receiving a final NOTIFY message that a subscription is finished.
*Apr 19 08:39:02.585: Received:
NOTIFY sip:10.7.102.35:5060 SIP/2.0
Via: SIP/2.0/UDP 10.7.104.88:5060
From: <sip:user@10.7.104.88>;tag=1D80E90-2072
To: <sip:10.7.102.35>;tag=1C24D44-20FD
Date: Sun, 17 Nov 2002 02:59:24 GMT
Call-ID: C4BB7610-150411D4-802186E3-AD119804
User-Agent: Cisco-SIPGateway/IOS-12.x
Contact: <sip:user@10.7.104.88:5060>
this is just a notify from server
*Apr 19 08:39:02.589: //-1//TCL2:HN01C24D3C:/tcl_PutsCmd: *** act_Notify : FINAL NOTIFY
RECEIVED
*Apr 19 08:39:02.589: //-1//TCL2:HN01C24D3C:/tcl_PutsCmd: status=sn_004
*Apr 19 08:39:02.589: //-1//TCL2:HN01C24D3C:/tcl_PutsCmd:
From header is: <sip:user@10.7.104.88>;tag=1D80E90-2072
*Apr 19 08:39:02.593: //-1//TCL2:HN01C24D3C:/tcl_PutsCmd: act_UnsubcribeDone : !!!
SUBSCRIPTION IS OVER !!!
Example: A Final NOTIFY Message to a Server
This example shows a final NOTIFY message to a server.
*Apr 19 08:39:02.593: Sent:
Via: SIP/2.0/UDP 10.7.102.35:5060
From: <sip:user@10.7.104.88>;tag=1D80E90-2072
To: <sip:10.7.102.35>;tag=1C24D44-20FD
Date: Wed, 19 Apr 2000 08:39:02 UTC
Call-ID: C4BB7610-150411D4-802186E3-AD119804
SIP Stack Portability
The SIP Stack Portability feature implements the following capabilities to the Cisco IOS SIP gateway stack:
•
It receives inbound Refer message requests both within a dialog and outside of an existing dialog from the user agents (UAs).
•
It sends and receives SUBSCRIBE or NOTIFY message requests via UAs.
•
It receives unsolicited NOTIFY message requests without having to subscribe to the event that was generated by the NOTIFY message request.
•
It supports outbound delayed media.
It sends an INVITE message request without Session Description Protocol (SDP) and provides SDP information in either the PRACK or ACK message request for both initial call establishment and mid-call re-INVITE message requests.
•
It sets SIP headers and content body in requests and responses.
The stack applies certain rules and restrictions for a subset of headers and for some content types (such as SDP) to protect the integrity of the stack's functionality and to maintain backward compatibility. When receiving SIP message requests, it reads the SIP header and any attached body without any restrictions.
To make the best use of SIP call-transfer features, you should understand the following concepts:
•
SIP Call-Transfer Basics
•
SIP Call Transfer and Call Forwarding Using Tcl IVR 2.0 and VoiceXML Applications
•
SUBSCRIBE or NOTIFY Message Request Support
•
SIP NOTIFY-Based Out-of-Band DTMF Relay
•
Support for RFC 3312—QoS
•
Support for the Achieving SIP RFC Compliance Feature
•
Enhanced Redirect Handling
•
Diversion Header Draft 06 Compliance
SIP Call-Transfer Basics
This section contains the following information:
•
Basic Terminology of SIP Call Transfer
•
Types of SIP Call Transfer Using the Refer Message Request
Basic Terminology of SIP Call Transfer
Call transfer allows a wide variety of decentralized multiparty call operations. These decentralized call operations form the basis for third-party call control, and thus are important features for VoIP and SIP. Call transfer is also critical for conference calling, where calls can transition smoothly between multiple point-to-point links and IP-level multicasting.
Refer Message Request
The SIP Refer message request provides call-transfer capabilities to supplement the SIP BYE and ALSO message requests already implemented on Cisco IOS SIP gateways. The Refer message request has three main roles:
•
Originator—User agent that initiates the transfer or Refer request.
•
Recipient—User agent that receives the Refer request and is transferred to the final-recipient.
•
Final-Recipient—User agent introduced into a call with the recipient.
Note
A gateway can be a recipient or final recipient, but not an originator.
The Refer message request always begins within the context of an existing call and starts with the originator. The originator sends a Refer request to the recipient (user agent receiving the Refer request) to initiate a triggered INVITE request. The triggered INVITE request uses the SIP URL contained in the Refer-To header as the destination of the INVITE request. The recipient then contacts the resource in the Refer-To header (final recipient), and returns a SIP 202 (Accepted) response to the originator. The recipient also must notify the originator of the outcome of the Refer transaction—whether the final recipient was successfully contacted or not. The notification is accomplished using the SIP NOTIFY message request, SIP's event notification mechanism. A NOTIFY message with a message body of SIP 200 OK indicates a successful transfer, and a message body of SIP 503 Service Unavailable indicates an unsuccessful transfer. If the call was successful, a call between the recipient and the final recipient results.
Figure 18 represents the call flow of a successful Refer transaction initiated within the context of an existing call.
Figure 18 Successful Refer transaction
Refer-To Header
The recipient receives from the originator a Refer request that always contains a single Refer-To header. The Refer-To header includes a SIP URL that indicates the party to be invited and must be in SIP URL format.
Note
The TEL URL format cannot be used in a Refer-To header, because it does not provide a host portion, and without one, the triggered INVITE request cannot be routed.
The Refer-To header may contain three additional overloaded headers to form the triggered INVITE request. If any of these three headers are present, they are included in the triggered INVITE request. The three headers are:
•
Accept-Contact—Optional in a Refer request. A SIP Cisco IOS gateway that receives an INVITE request with an Accept-Contact does not act upon this header. This header is defined in draft-ietf-sip-callerprefs-03.txt and may be used by user agents that support caller preferences.
•
Proxy-Authorization—Nonstandard header that SIP gateways do not act on. It is echoed in the triggered INVITE request because proxies occasionally require it for billing purposes.
•
Replaces—Header used by SIP gateways to indicate whether the originator of the Refer request is requesting a blind or attended transfer. It is required if the originator is performing an attended transfer, and not required for a blind transfer.
All other headers present in the Refer-To are ignored, and are not sent in the triggered INVITE.
Note
The Refer-To and Contact headers are required in the Refer request. The absence of these headers results in a 4xx class response to the Refer request. Also, the Refer request must contain exactly one Refer-To header. Multiple Refer-To headers result in a 4xx class response.
Referred-By Header
The Referred-By header is required in a Refer request. It identifies the originator and may also contain a signature (included for security purposes). SIP gateways echo the contents of the Referred-By header in the triggered INVITE request, but on receiving an INVITE request with this header, gateways do not act on it.
Note
The Referred-By header is required in a Refer request. The absence of this header results in a 4xx class response to the Refer request. Also, the Refer request must contain exactly one Referred-By header. Multiple Referred-By headers result in a 4xx class response.
NOTIFY Message Request
Once the outcome of the Refer transaction is known, the recipient of the Refer request must notify the originator of the outcome of the Refer transaction—whether the final-recipient was successfully contacted or not. The notification is accomplished using the NOTIFY message request, SIP's event notification mechanism. The notification contains a message body with a SIP response status line and the response class in the status line indicates the success or failure of the Refer transaction.
The NOTIFY message must do the following:
•
Reflect the same To, From, and Call-ID headers that were received in the Refer request.
•
Contain an Event header refer.
•
Contain a message body with a SIP response line. For example: SIP/2.0 200 OK to report a successful Refer transaction, or SIP/2.0 503 Service Unavailable to report a failure. To report that the recipient disconnected before the transfer finished, it must use SIP/2.0 487 Request Canceled.
Two Cisco IOS commands pertain to the NOTIFY message request:
•
The timers notify command sets the amount of time that the recipient should wait before retransmitting a NOTIFY message to the originator.
•
The retry notify command configures the number of times a NOTIFY message is retransmitted to the originator.
Note
For information on these commands, see the Cisco IOS Voice Command Reference.
Types of SIP Call Transfer Using the Refer Message Request
This section discusses how the Refer message request facilitates call transfer.
There are two types of call transfer: blind and attended. The primary difference between the two is that the Replaces header is used in attended call transfers. The Replaces header is interpreted by the final recipient and contains a Call-ID header, indicating that the initial call leg is to be replaced with the incoming INVITE request.
As outlined in the Refer message request, there are three main roles:
•
Originator—User agent that initiates the transfer or Refer request.
•
Recipient—User agent that receives the Refer request and is transferred to the final recipient.
•
Final-Recipient—User agent introduced into a call with the recipient.
A gateway can be a recipient or final recipient, but not an originator.
Blind Call-Transfer Process
A blind, or unattended, transfer is one in which the transferring phone connects the caller to a destination line before ringback begins. This is different from a consultative, or attended, transfer in which one of the transferring parties either connects the caller to a ringing phone (ringback heard) or speaks with the third party before connecting the caller to the third party. Blind transfers are often preferred by automated devices that do not have the capability to make consultation calls.
Blind transfer works as described in the "Refer Message Request" section. The process is as follows:
1.
Originator (user agent that initiates the transfer or Refer request) does the following:
a.
Sets up a call with recipient (user agent that receives the Refer request)
b.
Issues a Refer request to recipient
2.
Recipient does the following:
a.
Sends an INVITE request to final recipient (user agent introduced into a call with the recipient)
b.
Returns a SIP 202 (Accepted) response to originator
c.
Notifies originator of the outcome of the Refer transaction—whether final recipient was successfully (SIP 200 OK) contacted or not (SIP 503 Service Unavailable)
3.
If successful, a call is established between recipient and final recipient.
4.
The original signaling relationship between originator and recipient terminates when either of the following occurs:
•
One of the parties sends a Bye request.
•
Recipient sends a Bye request after successful transfer (if originator does not first send a Bye request after receiving an acknowledgment for the NOTIFY message).
Figure 19 shows a successful blind or unattended call transfer in which the originator initiates a Bye request to terminate signaling with the recipient.
Figure 19 Successful Blind or Unattended Transfer—Originator Initiating a Bye Request
Figure 20 shows a successful blind or unattended call transfer in which the recipient initiates a Bye request to terminate signaling with the originator. A NOTIFY message is always sent by the recipient to the originator after the final outcome of the call is known.
Figure 20 Successful Blind or Unattended Transfer—Recipient Initiating a Bye Request
If a failure occurs with the triggered INVITE to the final recipient, the call between originator and recipient is not disconnected. Rather, with blind transfer the process is as follows:
1.
Originator sends a re-INVITE that takes the call off hold and returns to the original call with recipient.
2.
Final recipient sends an 18x informational response to recipient.
3.
The call fails; the originator cannot recover the call with recipient. Failure can be caused by an error condition or timeout.
4.
The call leg between originator and recipient remains active (see Figure 21).
5.
If the INVITE to final recipient fails (408 Request Timeout), the following occurs:
a.
Recipient notifies originator of the failure with a NOTIFY message.
b.
Originator sends a re-INVITE and returns to the original call with the recipient.
Figure 21 Failed Blind Transfer—Originator Returns to Original Call with Recipient
Attended Transfer
In attended transfers, the Replaces header is inserted by the initiator of the Refer message request as an overloaded header in the Refer-To and is copied into the triggered INVITE request sent to the final recipient. The header has no effect on the recipient, but is interpreted by the final recipient as a way to distinguish between blind transfer and attended transfer. The attended transfer process is as follows:
1.
Originator does the following:
a.
Sets up a call with recipient.
b.
Places recipient on hold.
c.
Establishes a call to final recipient.
d.
Sends recipient a Refer message request with an overloaded Replaces header in the Refer-To header.
2.
Recipient does the following:
a.
Sends a triggered INVITE request to final recipient. (Request includes the Replaces header, identifying the call leg between the originator and the final recipient.)
b.
Recipient returns a SIP 202 (Accepted) response to originator. (Response acknowledges that the INVITE has been sent.)
3.
Final recipient establishes a direct signaling relationship with recipient. (Replaces header indicates that the initial call leg is to be shut down and replaced by the incoming INVITE request.)
4.
Recipient notifies originator of the outcome of the Refer transaction. (Outcome indicates whether or not the final recipient was successfully contacted.)
5.
Recipient terminates the session with originator by sending a Bye request.
Replaces Header
The Replaces header is required in attended transfers. It indicates to the final recipient that the initial call leg (identified by the Call-ID header and tags) is to be shut down and replaced by the incoming INVITE request. The final recipient sends a Bye request to the originator to terminate its session.
If the information provided by the Replaces header does not match an existing call leg, or if the information provided by the Replaces header matches a call leg but the call leg is not active (a Connect, 200 OK to the INVITE request has not been sent by the final-recipient), the triggered INVITE does not replace the initial call leg and the triggered INVITE request is processed normally.
Any failure resulting from the triggered INVITE request from the recipient to the final recipient does not drop the call between the originator and the final recipient. In these scenarios, all calls that are active (originator to recipient and originator to final recipient) remain active after the failed attended transfer attempt
Figure 22 shows a call flow for a successful attended transfer.
Figure 22 Successful Attended Transfer
Attended Transfer with Early Completion
Attended transfers allow the originator to have a call established between both the recipient and the final recipient. With attended transfer with early completion, the call between the originator and the final recipient does not have to be active, or in the talking state, before the originator can transfer it to the recipient. The originator establishes a call with the recipient and only needs to be setting up a call with the final recipient. The final recipient may be ringing, but has not answered the call from the originator when it receives a re-INVITE to replace the call with the originator and the recipient.
The process for attended transfer with early completion is as follows (see Figure 23):
1.
Originator does the following:
a.
Sets up a call with recipient.
b.
Places the recipient on hold.
c.
Contacts the final recipient.
d.
After receiving an indication that the final recipient is ringing, sends recipient a Refer message request with an overloaded Replaces header in the Refer-To header. (The Replaces header is required in attended transfers and distinguishes between blind transfer and attended transfers.)
2.
Recipient does the following:
a.
Returns a SIP 202 (Accepted) response to the originator. (to acknowledge that the INVITE has been sent.)
b.
Upon receipt of the Refer message request, sends a triggered INVITE request to final recipient. (The request includes the Replaces header, which indicates that the initial call leg, as identified by the Call-ID header and tags, is to be shut down and replaced by the incoming INVITE request.)
3.
Final recipient establishes a direct signaling relationship with recipient.
4.
Final recipient tries to match the Call-ID header and the To or From tag in the Replaces header of the incoming INVITE with an active call leg in its call control block. If a matching active call leg is found, final recipient replies with the same status as the found call leg. However, it then terminates the found call leg with a 487 Request Cancelled response.
Note
If early transfer is attempted and the call involves quality of service (QoS) or Resource Reservation Protocol (RSVP), the triggered INVITE from the recipient with the Replaces header is not processed and the transfer fails. The session between originator and final recipient remains unchanged.
5.
Recipient notifies originator of the outcome of the Refer transaction—that is, whether final recipient was successfully contacted or not.
6.
Recipient or originator terminates the session by sending a Bye request.
Figure 23 Attended Transfer with Early Completion
VSA for Call Transfer
You can use a vendor-specific attribute (VSA) for SIP call transfer.
Referred-By Header
For consistency with existing billing models, Referred-By and Requested-By headers are populated in call history tables as a VSA. Cisco VSAs are used for VoIP call authorization. The new VSA tag supp-svc-xfer-by helps to associate the call legs for call-detail-record (CDR) generation. The call legs can be originator-to-recipient or recipient-to-final-recipient.
The VSA tag supp-svc-xfer-by contains the user@host portion of the SIP URL of the Referred-By header for transfers performed with the Refer message request. For transfers performed with the Bye/Also message request, the tag contains user@host portion of the SIP URL of the Requested-By header. For each call on the gateway, two RADIUS records are generated: start and stop. The supp-svc-xfer-by VSA is generated only for stop records and is generated only on the recipient gateway—the gateway receiving the Refer or Bye/Also message.
The VSA is generated when a gateway that acts as a recipient receives a Refer or Bye/Also message with the Referred-By or Requested-By headers. There are usually two pairs of start and stop records. There is a start and stop record between the recipient and the originator and also between the recipient to final recipient. In the latter case, the VSA is generated between the recipient to the final recipient only.
Business Group Field
A new business group VSA field has been added that assists service providers with billing. The field allows service providers to add a proprietary header to call records. The VSA tag for business group ID is cust-biz-grp-id and is generated only for stop records. It is generated when the gateway receives an initial INVITE with a vendor dial-plan header to be used in call records. In cases when the gateway acts as a recipient, the VSA is populated in the stop records between the recipient and originator and the final recipient.
Note
For information on VSAs, see the RADIUS VSA Voice Implementation Guide.
SIP Call Transfer and Call Forwarding Using Tcl IVR 2.0 and VoiceXML Applications
This section contains the following information about SIP Call Transfer and Call Forwarding with a Toolkit Command Language (Tcl) interactive-voice-response (IVR) or VoiceXML script:
•
SIP Call Transfer and Call Forwarding with a Tcl IVR Script
•
Release Link Trunking on SIP Gateways
•
SIP Gateway Initiation of Call Transfers
•
SIP Call Forwarding
SIP Call Transfer and Call Forwarding with a Tcl IVR Script
When using a Tcl IVR 2.0 application, you can implement SIP support of blind, or attended, call-transfer and call-forwarding requests from a Cisco IOS gateway. A blind transfer is one in which the transferring phone connects the caller to a destination line before ringback begins. This is different from a consultative transfer in which one of the transferring parties either connects the caller to a ringing phone (ringback heard) or speaks with the third party before connecting the caller to the third party. Blind transfers are often preferred by automated devices that do not have the capability to make consultation calls.
Before implementing blind transfer and call forwarding, you must write a custom Tcl IVR 2.0 script that implements call transfer and call forwarding. The script is responsible for receiving the hookflash event, providing dial tone, matching against the dial plan, initiating call transfer, and reestablishing the original call if the transfer attempt fails.
Note
For information on writing a Tcl IVR script, see the Tcl IVR API Version 2.0 Programming Guide.
When the Tcl IVR script runs on the Cisco gateway, it can respond to requests to initiate blind call transfer (transfer without consultation) on a SIP call leg. SIP call forwarding on ephones (IP phones that are not configured on the gateway) is also supported.
Note
SIP call transfer and call forwarding are compliant with VoiceXML. VoiceXML scripts can also be used to implement call transfer and call forwarding.
Release Link Trunking on SIP Gateways
Release link trunking (RLT) functionality has been added to Cisco IOS SIP gateways. With RLT functionality, SIP call transfer now can be triggered by channel associated signaling (CAS) trunk signaling, which the custom Tcl IVR application can monitor. After a SIP call transfer has transpired and the CAS interface is no longer required, the CAS interface can be released.
The RLT functionality can be used to initiate blind transfers on SIP gateways. Blind call transfer uses the Refer message request. A full description of blind transfer and the Refer message request can be found in the "Configuring SIP Call-Transfer Features" chapter.
RLT and SIP Call Transfers
Call transfer can be triggered by CAS trunk signaling and then captured by the Tcl IVR script on a gateway. The process begins with the originator (the SIP user agent that initiates the transfer or Refer message request) responding with a dial tone once the originator receives the signal or hookflash from the PSTN call leg. The originator then prepares to receive dual-tone multifrequency (DTMF) digits that identify the final recipient (the user agent introduced into a call with the recipient).
Once the first DTMF digit is received, the dial tone is discontinued. DTMF-digit collection is not completed until a 4-second interdigit timeout occurs, or an on-hook is received on that specific CAS time slot. Call transfer starts when DTMF-digit collection is successful. If digit collection fails, for example, if not enough DTMF digits or invalid digits are collected, the initial call is reestablished.
Once the DTMF digits are successfully collected, the Tcl IVR script can initiate call transfer. SIP messaging begins when the transfer is initiated with the Refer message request. The originator sends an INVITE to the recipient (the user agent that receives the Refer message request and is transferred to the final recipient) to hold the call and request that the recipient not return Real-Time Transport Protocol (RTP) packets to the originator. The originator then sends a SIP Refer message request to the recipient to start the transfer process. When the recipient receives the request, the recipient returns a 202 Accepted acknowledgment to the originator. The Tcl IVR script run by the originator can then release the CAS trunk and close the primary call. See Figure 24.
If the recipient does not support the Refer message request, a 501 Not implemented message is returned. However, for backward compatibility purposes, the call transfer is automatically continued with the Bye/Also message request. The originator sends a Bye/Also request to the recipient and releases the CAS trunk with the PSTN call leg. The primary call between the originator and the recipient is closed when a 200 OK response is received.
In all other cases of call-transfer failures, the primary call between the originator and the recipient is immediately shut down.
Figure 24 Call Transfer Using the Refer Message Request
SIP and TEL URLs in Call Transfers
When the SIP call-transfer originator collects DTMF digits from the CAS trunk, it attempts to find a dial peer. If a dial peer is found, the session target in the dial peer is used to formulate a SIP URL. This URL can be used with both the Refer message request and the Bye/Also message request. A SIP URL is in the following form:
sip:JohnSmith@example.com
If a valid dial peer is not found, a Telephone Uniform Resource Locator (TEL URL) is formulated in the Refer-To header. A TEL URL is in the following form:
The choice of which URL to use is critical when correctly routing SIP calls. For example, the originating gateway can send out a Bye with an Also header, but the Also header can carry only a SIP URL. The Also header cannot carry a TEL URL. That is, if the gateway decides to send a Bye/Also but cannot find a matched dial peer, the gateway reports an error on the transfer gateway and sends a Bye without the Also header.
If the recipient of a SIP call transfer is a SIP phone, the phone must have the capability to interpret either the Refer message request or the Bye/Also message request for the call transfer to work. If the recipient is a Cisco IOS gateway, there needs to be a matching dial peer for the Refer-To user. User, looking at the previous example, can be either JohnSmith or 11235550100. The dial peer also needs to have an application session defined, where session can be the name of a Tcl IVR application. If there is no match, a 4xx error is sent back and no transfer occurs. If there is a POTS dial-peer match, a call is made to that POTS phone. Before Cisco IOS Release 12.2(15)T, if there is a VoIP match, the Refer-To URL is used to initiate a SIP call. In Release 12.2(15)T and later releases, the application session target in the dial peer is used for the SIP call.
SIP Gateway Initiation of Call Transfers
SIP gateways can also initiate, or originate, attended call transfers. The process begins when the originator establishes a call with the recipient. When the user on the PSTN call leg wants to transfer the call, the user uses hookflash to get a second dial tone and then enters the final recipient's number. The Tcl IVR script can then put the original call on hold and set up the call to the final-recipient, making the originator active with the final-recipient. The Refer message request is sent out when the user hangs up to transfer the call. The Refer message request contains a Replaces header that contains three tags: SIP CallID, from, and to. The tags are passed along in the INVITE from the recipient to the final recipient, giving the final recipient adequate information to replace the call leg. The host portion of the Refer message request is built from the established initial call. The following is an example of a Refer message request that contains a Replaces header:

Note
IP addresses and host names in examples are fictitious.
Refer sip:5550100@172.16.190.100:5060;user=phone SIP/2.0
Via: SIP/2.0/UDP 172.16.190.99:5060
From: "5550101" <sip:5555555@172.16.190.187>
To: <sip:5550100@172.16.190.187>;tag=A7C2C-1E8C
Date: Sat, 01 Jan 2000 05:15:06 GMT
Call-ID: c2943000-106ae5-1c5f-3428@172.16.197.182
User-Agent: Cisco-SIPGateway/IOS-12.x
Refer-To:
sip:5550101@10.102.17.217?Replaces=DD713380-339C11CC-80BCF308-92BA812C@172.16.195.77;to-ta
g=A5438-23E4;from-tag=C9122EDB-2408
Referred-By: <sip:5550101@172.16.190.99>
Once the NOTIFY is received by the originator, the Tcl IVR script can disconnect the call between the originator and the recipient. The call between the originator and the final recipient is disconnected by the recipient sending a BYE to the originator. See Figure 25 for a call flow of a successful call transfer.
Figure 25 Successful Attended Call Transfer Initiated by the Originator
If the recipient does not support the Refer message request, a 501 Not implemented message is returned.
In all other cases of call-transfer failures, the primary call between the originator and the recipient is immediately shut down. Figure 26 shows the recipient hanging up the call before the transfer completes. The item to notice is that the NOTIFY message is never sent.
Figure 26 Unsuccessful Call Transfer—Recipient Hangs Up Before Transfer Completes
SIP Call Forwarding
SIP call forwarding is supported only on ephones—IP phones that are not configured on the gateway. Foreign exchange station (FXS), foreign exchange office (FXO), T1, E1, and CAS phones are not supported.
With ephones, four different types of SIP call forwarding are supported:
•
Call Forward Unavailable
•
Call Forward No Answer
•
Call Forward Busy
•
Call Forward Unconditional
In all four of these call-forwarding types, a 302 Moved Temporarily response is sent to the user-agent client. A Diversion header included in the 302 response indicates the type of forward.
The 302 response also includes a Contact header, which is generated by the calling number that is provided by the custom Tcl IVR script. The 302 response also includes the host portion found in the dial peer for that calling number. If the calling number cannot match a VoIP dial-peer or POTS dial-peer number, a 503 Service Unavailable message is sent, except in the case of the Call Forward No Answer. With Call Forward No Answer, call forwarding is ignored, the phone rings, and the expires timer clears the call if there is no answer.
Note
In Cisco IOS Release 12.2(15)T, when SIP with ephones is used, DTMF is not supported. Voice can be established, but DTMF cannot be relayed in- or out-of-band. Custom scripting is also necessary for ephones to initiate call forwarding.
SUBSCRIBE or NOTIFY Message Request Support
The Cisco IOS gateway accepts in dialog the SUBSCRIBE message requests with the same Call-Id and tags (to and from) for out-of-band (OOB) DTMF for Event header: telephone event. There can be an ID parameter in it, but the gateway supports in-dialog subscription for only one event. After the subscription is accepted, an initial NOTIFY message request is sent and includes a Subscription-State header as per RFC 3265.
When a digit is pressed on the PSTN end, the digit event is sent in the NOTIFY message requests. The Subscription-State header in these requests is active.
When the subscription expires before it is refreshed, the gateway terminates it by sending a NOTIFY message request with a Subscription-State header value set to terminated. The subscriber can always refresh the subscription by sending another SUBSCRIBE message request with the same Call-Id and tags as in the initial SUBSCRIBE message request.
If the INVITE message request dialog is terminated before the subscription expires, the subscription is terminated by sending a NOTIFY message request with a Subscription-State header value set to terminated. The gateway does not support generating in-dialog SUBSCRIBE message request.
SIP NOTIFY-Based Out-of-Band DTMF Relay
The Skinny Client Control Protocol (SCCP) IP phones do not support in-band DTMF digits; they are capable of sending only out-of-band DTMF digits. To support SCCP devices, originating and terminating SIP gateways can use Cisco-proprietary NOTIFY-based out-of-band DTMF relay. In addition, NOTIFY-based out-of-band DTMF relay can also be used by analog phones attached to analog voice ports (FXS) on the router.
NOTIFY-based out-of-band DTMF relay sends messages bidirectionally between the originating and terminating gateways for a DTMF event during a call. If multiple DTMF relay mechanisms are enabled on a SIP dial peer and are negotiated successfully, NOTIFY-based out-of-band DTMF relay takes precedence.
The originating gateway sends an INVITE message with a SIP Call-Info header to indicate the use of NOTIFY-based out-of-band DTMF relay. The terminating gateway acknowledges the message with an 18x or 200 Response message, also using the Call-Info header. The Call-Info header for NOTIFY-based out-of-band relay appears as follows:
Call-Info: <sip: address>; method="NOTIFY;Event=telephone-event;Duration=msec"
Note
Duration is the interval between NOTIFY messages sent for a single digit and is set by means of the notify telephone-event command.
The NOTIFY-based out-of-band DTMF relay mechanism is negotiated by the SIP INVITE and 18x/200 Response messages. Then, when a DTMF event occurs, the gateway sends a SIP NOTIFY message for that event. In response, the gateway expects to receive a 200 OK message.
The NOTIFY-based out-of-band DTMF relay mechanism is similar to the DTMF message format described in RFC 2833. NOTIFY-based out-of-band DTMF relay consists of 4 bytes in a binary encoded format. The message format is shown in Figure 27; Table 8 describes the fields.
Figure 27 Message Format of NOTIFY-Based Out-of-Band DTMF Relay
Table 8 Fields in NOTIFY-Based Out-of-Band DTMF relay Message
Field
|
Description
|
event
|
The DTMF event that is between 0—9, A, B, C, D, #, * and flash.
|
E
|
E signifies the end bit. If E is set to a value of 1, the NOTIFY message contains the end of the DTMF event. Thus, the duration parameter in this final NOTIFY message measures the complete duration of the event.
|
R
|
Reserved.
|
unused
|
In RFC 2833, unused corresponds to the volume field, but is not used in NOTIFY-based out-of-band DTMF relay.
|
duration
|
Duration of this DTMF event, in milliseconds.
|
Sending NOTIFY Messages
As soon as the DTMF event is recognized, the gateway sends out an initial NOTIFY message for this event with the duration negotiated in the Call-Info header of the SIP INVITE. For the initial NOTIFY message, the end bit is set to zero. Afterward, one of the following actions can occur:
•
If the duration of the DTMF event is less than the negotiated duration, the originating gateway sends an end NOTIFY message for this event with the duration field containing the exact duration of the event and the end bit set to 1.
•
If the duration of the DTMF event is greater than the negotiated duration, the originating gateway sends another NOTIFY message for this event after the initial timer runs out. The updated NOTIFY message has a duration of twice the negotiated duration. The end bit is set to 0 because the event is not yet over. If the event lasts beyond the duration specified in the first updated NOTIFY message, another updated NOTIFY message is sent with three times the negotiated duration.
•
If the duration of the DTMF event is exactly the negotiated duration, either of the preceding two actions occurs, depending on whether the end of the DTMF event occurred before or after the timer ran out.
For example, if the negotiated duration is 600 ms, as soon as a DTMF event occurs, the initial NOTIFY message is sent with duration as 600 ms. Then a timer starts for this duration.
•
If the DTMF event lasts only 300 ms, the timer stops and an end NOTIFY message is sent with the duration as 300 ms.
•
If the DTMF event lasts longer than 600 ms (such as 1000 ms), when the timer expires an updated NOTIFY message is sent with the duration as 1200 ms and the timer restarts. When the DTMF event ends, an end NOTIFY message is sent with the duration set to 1000 ms.
Every DTMF event corresponds to at least two NOTIFY message requests: an initial NOTIFY message and an end NOTIFY message. There might also be some update NOTIFY message requests involved, if the total duration of the event is greater than the negotiated max-duration interval. Because DTMF events generally last for less than 1000 ms, setting the duration using the notify telephone-event command to more than 1000 ms reduces the total number of NOTIFY messages sent. The default value of the notify telephone-event command is 2000 ms.
Receiving NOTIFY Messages
Once a NOTIFY message is received by the terminating gateway, the DTMF tone plays and a timer is set for the value in the duration field. Afterward, one of the following actions can occur:
•
If an end NOTIFY message for a DTMF event is received, the tone stops.
•
If an update is received, the timer is updated according to the duration field.
•
If an update or end NOTIFY message is not received before the timer expires, the tone stops and all subsequent NOTIFY messages for the same DTMF event or DTMF digit are ignored until an end NOTIFY message is received.
•
If a NOTIFY message for a different DTMF event is received before an end NOTIFY message for the current DTMF event is received (which is an unlikely case), the current tone stops and the new tone plays. This is an unlikely case because for every DTMF event there needs to be an end NOTIFY message, and unless this is successfully sent and a 200 OK is received, the gateway cannot send other NOTIFY messages.
Note
In-band tones are not passed while NOTIFY-based out-of-band DTMF relay is used as the DTMF relay message request.
Two commands allow you to enable or disable NOTIFY-based out-of-band DTMF relay on a dial peer. The functionality is advertised to the other end using INVITE messages if it is enabled by the commands, and must be configured on both the originating and terminating SIP gateways. A third command allows you to verify DTMF relay status:
•
dtmf-relay (VoIP)
•
notify telephone-event
•
show sip-ua status
The NOTIFY message request has a Subscription-State header per RFC 3265. Refer to the "Configuring SIP DTMF Features" module for additional information that relates to the DTMF feature.
Support for RFC 3312—QoS
This feature provides implementation on the gateway with suitable enhancements to the common stack to support quality of service (QoS) RSVP calls adhering to RFC 3312. This feature changes the existing implementation and follows RFC 3312 to provide QoS services using RSVP.
SIP Portable Stack Considerations for QoS
The portable SIP stack is unaware of the type of call (QoS or regular). All QoS-related information carried by SIP or SDP are passed by or to the application. The application takes the necessary steps to distinguish the type of call and handle it accordingly, transparent to the portable SIP stack. From the portable SIP stack's perspective, the call flow for establishing a QoS call is similar to that of a non-QoS call. The only additions to the portable SIP stack application for establishing or modifying QoS calls are as follows:
•
Ability to send the UPDATE message request
•
Support for initiating and handling 183 and PRACK message request for midcall INVITE message requests
Behavior for QoS with RFC 3312 for Cisco IOS Gateways
The following lists the behavior that SIP QoS calls exhibits on Cisco IOS gateways, with RFC 3312 complaint stack as opposed to existing ICEE implementation:
•
The QoS information is conveyed and confirmed through the following set of SDP attributes as proposed by RFC 3312.
Current Status—This attribute carries the current status of the network resources for a particular media stream in either offer or answer SDP. The gateways generates the following values depending on the state of the reservation.
Desired Status—This attribute states the preconditions for a particular media stream. For the Cisco IOS gateway the reservation is always applicable end-to-end status with resources reserved in either direction. The strength tag is configurable.
Confirmation Status—This attribute carries the information for the other gateway to notify back (using the UPDATE message request) once resource reservations are done on its end. On Cisco IOS gateways the originating gateways never request confirmation from the terminating gateway and if that fails, then the call is not presented and is terminated with a 580 (Precondition Failure) message response. The terminating gateway always asks for confirmation from the originating gateway when its reservations are done using the UPDATE message request. This is requested through the 183 message response for the INVITE message request.
•
RFC 3312 requires the UA to use an UPDATE message request to notify the other gateway with the confirmation once the reservations are done on its end. The UPDATE message request transaction happens only if the received 183 message response contained the confirmation status attribute. The COMET message request is being used to convey that the reservations are met. With the RFC 3312 compliancy the COMET message request usage is obsoleted.
•
The originated INVITE message request contains the precondition option tag for use in Require and Supported header fields as in RFC 3312. With this the Content-Disposition header and Session=qos headers for QoS calls are no longer used.
•
RFC 3312 suggests that the UA includes SDP (indicating QoS failure) in 580 Precondition Not Met message response. If a UAC does not make an QoS offer in the INVITE message request or gets a bad QoS offer in 18x or 2xx message response, then corresponding CANCEL or BYE message request contains an SDP body indicating QoS failure. This behavior is recommended but not mandatory as per RFC. This is kept as similar to existing implementation; 580, CANCEL, and BYE message requests continue to be sent, without SDP.
•
RFC 3312 suggests the use of reliable provision responses (183/PRACK/200OK) for doing midcall QoS modifications. The current stack implementation uses the offer or answer model (Re-INVITE/200 OK/ACK) to do QoS modifications after the call is active. The new RFC recommendation for midcall does not give any advantage or extra functionality over the existing implementation. It complicates the midcall handling done by the stack. Midcall reliable provisional responses are not used by any other SIP feature, and there is no application that has an immediate need for this midcall functionality. Hence this feature continues using the existing stack's midcall INVITE offer/answer transaction for doing RSVP modifications for QoS calls.
Backward Compatibility
The QoS call flows are not backward compatible on Cisco IOS gateways. SIP continues to use existing RSVP Cisco IOS subsystem and its APIs but the SIP or SDP signalling involved is different from the existing implementation.
COMET Message Request Obsolescence
This feature stack is obsoletes the usage (sending or receiving) of COMET message requests. This message request is replaced by UPDATE message request. This change has minor impact on the Call Admission Control feature on Cisco IOS gateways. QoS is the only other feature to use COMET. The CAC feature is using the UPDATE message request instead of COMET.
QoS Call Flow
The flows shown in Figure 28 show a two-party call that invokes RSVP services to reserve resources before the called party is alerted. On the Cisco IOS gateway for this feature implementation the originating gateway does not need confirmation for INVITE message request preconditions. All the QoS SDP attributes shown are media-level attributes. If multiple media lines are associated with their own QoS attributes, then only the first media line QoS is honored.
Figure 28 Successful QoS Call Establishment
Support for the Achieving SIP RFC Compliance Feature
The Achieving SIP RFC Compliance feature enhances SIP gateway compliance for RFCs 3261, 3262, and 3264. This feature inherits these enhancements for the portable stack. Refer to the "Achieving SIP RFC Compliance" chapter for a description of introduced enhancements.
Enhanced Redirect Handling
The portable stack handles redirections (3xx or 485 message responses) internally. When a 3xx or 485 class message response is received by the SIP stack, the stack sends out a new INVITE message request to the contact in the 3xx message response, without notification to the application. In this feature, the functionality is opened up to the application. Upon receipt of a 3xx or 485 message response the application has the ability to take over the redirect response. When the application decides to handle the redirect, the SIP stack disconnects the original call that the 3xx or 485 message response received, and the application takes over responsibilities for setting up the new call.
Cisco IOS Behavior
There are no changes in the handling of redirects in Cisco IOS software. The stack continues to perform the redirections.
Diversion Header Draft 06 Compliance
This feature upgrades the Diversion header draft implementation to the draft-levy-diversion-06.txt version. This upgrade adds the capability to send or receive two new parameters in the Diversion header. The stack adds two new fields to set or pass this information to and from the application.
Note
The draft-levy-diversion-06.txt version has since expired. Current standard uses History-Info header (refer to RFC 4244, An Extension to the Session Initiation Protocol (SIP) for Request History Information.
SIP: Domain Name Support in SIP Headers
The SIP: Domain Name Support in SIP Headers feature adds a command line interface (CLI) switch to provide a host or domain name in the host portion of the locally generated SIP headers (for example, From, RPID, and Call-ID). This feature also affects outgoing dialog-initiating SIP requests (for example, INVITE and SUBSCRIBE message requests).
To configure this feature, you should understand the following concepts:
•
Call Active and History VoIP Records
•
SIP Headers
•
Sample SIP Header Messages
Vendor-specific attribute (VSA) is introduced to generate information about the locally configured host or domain name in the accounting records generated by the gateway. For a complete list of VSA changes, see the RADIUS VSA Voice Implementation Guide.
Call Active and History VoIP Records
Call active and history VoIP records present the local hostname. They have the following format:
LocalHostname=example.com
These records are generated for calls created in the context of the INVITE message request.
SIP Headers
The CLI affects the host portion of the following SIP headers generated for an outbound VoIP call from the SIP gateway:
•
Call-ID—The Call-ID header in the SIP messages has an existing format of unique-string@ipaddr. With the CLI, the Call-ID has a value in the form of unique-string@localhostname or unique-string@domain-name. The dialog initiating the SIP requests that are affected namely are the INVITE and SUBSCRIBE message requests.
•
From—The From header in the following dialog initiating requests. The INVITE and SUBSCRIBE message requests originating from the gateway have host or domain name in the host portion of the SIP URI. When the CLI is configured, the Remote-Party-ID header also has a hostname in the host portion of the SIP URI. The Remote-Party-ID header is sent out in the INVITE and INFO message requests from the gateway.
Other SIP headers such as Contact and Via are not affected by configuring the new CLI. Those headers continue to have IP addresses even when the CLI is configured.
These changes do not affect the Session Definition Protocol (SDP).
SIP headers that are provided by the application to SIP via header passing mechanisms always override headers generated by SIP.
Sample SIP Header Messages
This section contains the following sample SIP header messages with the SIP: Domain Name Support in SIP Headers feature disabled and enabled:
•
Feature Disabled—INVITE Message Request Sent from the Gateway
•
Feature Enabled—INVITE Message Request Sent from the Gateway
Feature Disabled—INVITE Message Request Sent from the Gateway
INVITE sip:9002@example.sip.com:5060 SIP/2.0
Via:SIP/2.0/TCP 172.18.195.49;branch=z9hG4bK597
Remote-Party-ID:<sip:9001@172.18.195.49>;party=calling;screen=no;privacy=off
From:<sip:9001@172.18.195.49>;tag=3AA7574-11BA
To:<sip:9002@example.sip.com>
Date:Tue, 31 Aug 2004 13:40:57 GMT
Call-ID:3924408D-FA8A11D8-80208D32-72E3122E@172.18.195.49
Supported:100rel,timer,resource-priority
Cisco-Guid:940277299-4203352536-2149420338-1927483950
User-Agent:Cisco-SIPGateway/IOS-12.x
Allow:INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, Refer , SUBSCRIBE, NOTIFY, INFO,
REGISTER
Contact:<sip:9001@172.18.195.49:5060;transport=tcp>
Allow-Events:telephone-event
Content-Type:multipart/mixed;boundary=uniqueBoundary
Content-Type:application/sdp
Content-Disposition:session;handling=required
o=CiscoSystemsSIP-GW-UserAgent 4780 5715 IN IP4 172.18.195.49
m=audio 18336 RTP/AVP 18 101 19
a=rtpmap:101 telephone-event/8000
Feature Enabled—INVITE Message Request Sent from the Gateway
INVITE sip:9002@example.sip.com:5060 SIP/2.0
Via:SIP/2.0/TCP 172.18.195.49;branch=z9hG4bK22C7
Remote-Party-ID:<sip:9001@gw11.example.com>;party=calling;screen=no;privacy=off
From:<sip:9001@gw11.example.com>;tag=39CF740-FFC
To:<sip:9002@example.sip.com>
Date:Tue, 31 Aug 2004 13:26:13 GMT
Call-ID:2A101AD3-FA8811D8-801C8D32-72E3122E@gw11.example.com
Supported:100rel,timer,resource-priority
Cisco-Guid:686218050-4203221464-2149158194-1927483950
User-Agent:Cisco-SIPGateway/IOS-12.x
Allow:INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, Refer , SUBSCRIBE, NOTIFY, INFO,
REGISTER
Contact:<sip:9001@172.18.195.49:5060;transport=tcp>
Allow-Events:telephone-event
Content-Type:multipart/mixed;boundary=uniqueBoundary
Content-Type:application/sdp
Content-Disposition:session;handling=required
o=CiscoSystemsSIP-GW-UserAgent 5250 7833 IN IP4 172.18.195.49
m=audio 18998 RTP/AVP 18 101 19
a=rtpmap:101 telephone-event/8000
SIP Gateway Support for SDP Session Information and Permit Hostname CLI
The SIP GW Support for SDP Session Information and Permit Hostname CLI Feature adds support to Cisco IOS SIP gateways for both SDP session information and validation of hostnames in initial INVITE requests. These features are described in the following sections:
•
SDP Changes for Session Information Line
•
Validating Hostname in Initial INVITE Request URI
SDP Changes for Session Information Line
The SDP Session Information line can exist multiple times within a session description. The line, represented by "i=" in the SDP, can be present at the session-level as well as the media-level. You can have only one session description per packet. The session description contains one session-level, but can have multiple media-levels.
The following is a sample SDP description. The highlighted lines represent the updates to reflect RFC 2327:
o=mhandley 2890844526 2890842807 IN IP4 126.16.64.4
i=A Seminar on the session description protocol
u=http://www.cs.ucl.ac.uk/staff/M.Handley/sdp.03.ps
e=mjh@isi.edu (Mark Handley)
m=application 32416 udp wb
The session information is optional, therefore internal structures are not built to expect this parameter. Specifically, internal memory is only allocated for this parameter when it is present in SDP, or when the application specifies that it be built into an outgoing message. In order to protect the internal operation of the Cisco IOS gateway, the maximum allowable length of a received session information line is 1000 characters. Session information lines over 1000 characters are truncated.
While the RFC detailing SDP indicates to only expect one session information line at the appropriate level, the Cisco IOS gateway will not "drop" the SDP in the event that this rule is violated. In the event that multiple "i=" lines are received at a particular level, the first parsed line that contains data is stored. All subsequent lines for that level are dropped.
Validating Hostname in Initial INVITE Request URI
Beginning with Cisco IOS Software Release 12.4(9)T, administrators can validate hostnames of incoming initial INVITE messages. When the gateway processes an initial INVITE, a determination is made whether or not the host portion is in ipv4 format or a domain name.
If the host portion is an IP address, its IP address is compared with the interfaces on the gateway. If a match is found, the INVITE is processed as normal. If there is not a match, the gateway sends a 400 Bad Request - `Invalid IP Address' message.
If the initial INVITE has a domain name in the host of the request URI, the gateway checks this domain name against a list of configured hostnames. If you configure no hostnames, existing behavior executes and the INVITE is processed. If you configure hostnames for this gateway, the gateway compares the host name in the request URI to the configured hostname list. If a match is found, the INVITE is processed as normal. If there is not a match, the gateway sends a 400 Bad Request - `Invalid host' message.
You can configure up to 10 hostnames by re-entering the permit hostname dns command. Use the no form of this command to remove any configured hostnames.
The following example shows a configured list of hostnames. The highlighted lines represent the updates to reflect RFC 2327.
registrar ipv4:172.18.193.97 expires 3600
permit hostname dns:sinise.sip.com
permit hostname dns:liotta.sip.com
permit hostname dns:sipgw.sip.com
permit hostname dns:yourgw.sip.com
permit hostname dns:csps.sip.com
The following example shows an initial INVITE message with a hostname. The highlighted line represents the updates to reflect RFC 2327.
INVITE sip:777@sinise.sip.com;user=phone SIP/2.0
Via: SIP/2.0/UDP 172.18.201.173:5060;branch=z9hG4bK2C419
To: <sip:777@172.18.197.154>
From: <sip:333@64.102.17.246>;tag=B87C0-B65
Date: Thu, 23 Feb 2006 16:49:26 GMT
Call-ID: 4EAF670B-A3C311DA-80148B65-6E225A8E@172.18.197.154
Contact: <sip:333@172.18.201.173>
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, COMET, Refer, SUBSCRIBE, NOTIFY, INFO
Content-Type: application/sdp
o=CiscoSystemsSIP-GW-UserAgent 6109 4520 IN IP4 172.18.201.173
m=audio 16880 RTP/AVP 0 19
Outbound Proxy Support for the SIP Gateway
The Outbound Proxy Support for the SIP Gateway feature allows you to configure an outbound proxy server on a SIP gateway. You can use the outbound-proxy command to globally configure a SIP gateway to send all dialog initiating requests (such as INVITE, SUBSCRIBE, and REGISTER) to a specified destination. You can also use the voice-class sip outbound-proxy command to configure these settings on an individual dial peer, overriding the global gateway settings (refer to the Cisco IOS Voice Command Reference).
The request-uri of these dialog initiating requests are extracted from the session-target and does not reflect that the request is sent to a configured outbound-proxy server. The outbound-proxy server, based on the host in the request-uri, routes it accordingly. However, in some scenarios, it is possible that calls coming in over a SIP trunk to Cisco Unified CME get forwarded to the outbound SIP proxy rather than directly to the phone. To correct this behavior, use the outbound-proxy system command to configure SIP line-side phones on Cisco Unified CME (refer to the Cisco Unified Communications Manager Express Command Reference).n
SIP: SIP Support for PAI
The SIP Support for PAI feature allows you to configure privacy headers into associated SIP request messages, as defined in RFC 3323 and RFC 3325. This feature introduces the privacy and asserted-id commands which you can use to build various privacy-header requests into common SIP messages, as shown in Table 9.
Table 9 Privacy Header Request Options
Cisco IOS Command
|
SIP Message Header Options
|
privacy
|
ACK, BYE, CANCEL, INVITE, OPTIONS, SUBSCRIBE, NOTIFY, PRACK, IFO, and UPD
|
privacy pai
|
BYE, INVITE, OPTIONS, SUBSCRIBE, NOTIFY, and Refer
|
privacy ppi
|
BYE, INVITE, OPTIONS, SUBSCRIBE, NOTIFY, and Refer
|
SIP: History-info Header Support
The SIP History-info Header Support feature provides support for the history-info header in SIP INVITE messages only. The SIP gateway generates history information in the INVITE message for all forwarded and transferred calls. The history-info header records the call or dialog history. The receiving application uses the history-info header information to determine how and why the call has reached it.
The receiving application can use the call or dialog history to enhance services, such as calls to voice mail servers or sessions initiated to call centers from a click-to-talk SIP URL on a web page.
To configure the SIP History-info Header Support feature, you need to understand the following concepts:
•
Feature Design of SIP Accept-Language Header Support
Feature Design of SIP History-info Header Support
Cisco implements this feature on SIP TDM gateways and SIP-SIP Cisco UBEs by supporting the history-info header, as defined in RFC 4244, An Extension to the Session Initiation Protocol (SIP) for Request History Information. The history-info header forms part of the SIP INVITE messages that establish media sessions between user agents, and the subsequent responses to the INVITE messages.
Support for history-info headers on a gateway is enabled using the history-info command. The system supports multiple history-info headers (up to a maximum of nine) for a single INVITE message. The headers are contained in a comma-separated list.
SIP History-info Header Support on SIP TDM Gateways
When the TDM gateway sends an INVITE message, it creates the history-info header based on the request URI.
When the gateway receives a redirected PSTN call, it builds the history-info header using the redirect information provided by the PSTN source signaling address, the local host configuration (DNS name), and the host registrar.
To maintain the correct order and to record any redirection of a request, the header includes index information (as a series of dot-delimited digits). The index format is defined in RFC 4244 section 4.3.3.1.3.
If history-info headers are enabled for the SIP stage, the gateway sends both diversion headers and history-info headers in the outbound request. However, the history-info header takes preference when the gateway maps the header to the ISDN redirect number.
SIP History-info Header Support on SIP-SIP Cisco Unified Border Element Gateways
When the Cisco UBE gateway receives an inbound INVITE message without a history-info header, it generates the history-info header based on the request URI in the outbound INVITE message. If privacy is enabled on the gateway, then history is added to the privacy settings.
When the gateway receives an outbound message it creates the history-info header to the message based on the request URI. The maximum number of history-info headers supported by the gateway is nine. If the gateway receives a message with nine or more headers, it keeps the first eight messages only and adds the new header to the end of the header list.
When history-info privacy is configured on the gateway, it transparently passes all history-info and privacy headers in the message from one SIP stage to the next.
The gateway forwards history-info headers from one SIP stage to the next. If history-info headers are enabled for the SIP stage, the gateway behaves as follows:
•
If no history-info header is present, the gateway converts the diversion headers to history-info headers and sets the cause parameter to 302. The gateway then sends both the diversion and the history-info headers.
•
If no diversion headers are present, the gateway converts all the history-info headers where the cause parameter is set to 302 to diversion headers. The gateway then sends both the diversion and history-info headers.
•
If both diversion headers and history-info headers are present, no conversion is performed.
If history-info headers are disabled for the SIP stage, the gateway sends all diversion headers (including any new diversion headers) to the next SIP stage.
Support for SIP 181 "Call is Being Forwarded" Message
Support for SIP 181 Call is Being Forwarded message on Cisco IOS SIP TDM gateways and Cisco UBEs. This feature is enabled by default, allowing Cisco IOS SIP TDM gateways and Cisco UBEs to pass SIP 181 messages as is. To disable this feature for all SIP 181 messages or for SIP 181 messages either with or without SDP, see the block and voice-class sip block commands in the Cisco IOS Voice Command Reference at http://www.cisco.com/en/US/docs/ios/voice/command/reference/vr_book.html.
On the Cisco UBE, this feature also adds the ability to receive SIP 181 messages on one leg and send out SIP 183 messages on the other leg. For details about enabling this feature on a Cisco UBE, see the map resp-code and voice-class sip map resp-code commands, also in the Cisco IOS Voice Command Reference at http://www.cisco.com/en/US/docs/ios/voice/command/reference/vr_book.html.
Support for Expires Timer Reset on Receiving or Sending SIP 183 Message
Support for resetting the Expires timer upon receipt of SIP 183 messages on Cisco Unified Communications Manager Express (Cisco Unified CME), a Cisco IOS voice gateway, or a Cisco UBE. When the terminating device lacks answer supervision or does not send the required SIP 200 OK message within the timer expiry, you can enable this feature to send periodic SIP 183 messages to reset the Expires timer and preserve the call until final response. This feature can be enabled globally or on a specific dial peer. Additionally, you can configure this feature based on the presence or absence of SDP.
For details about enabling this feature, see the reset timer expires and voice-class sip reset timer expires commands in the Cisco IOS Voice Command Reference at http://www.cisco.com/en/US/docs/ios/voice/command/reference/vr_book.html.
How to Configure SIP Message, Timer, and Response Features
This section contains the following procedures:
•
Configuring Internal Cause Code Consistency Between SIP and H.323
•
Configuring SIP - Configurable PSTN Cause Code Mapping
•
Configuring SIP Accept-Language Header Support
•
Configuring SIP Enhanced 180 Provisional Response Handling
•
Configuring SIP Extensions for Caller Identity and Privacy
•
Configuring SIP INVITE Request with Malformed Via Header
•
Configuring Privacy Headers
•
Configuring SIP Session Timer Support
•
Configuring SIP: Cisco IOS Gateway Reason Header and Buffered Calling Name Completion
•
Configuring SIP: SIP Header/URL Support and SUBSCRIBE/NOTIFY for External Triggers
•
Configuring SIP Stack Portability
•
Configuring SIP: Domain Name Support in SIP Headers
•
Configuring SIP Gateway Support for Session Information
•
Configuring SIP Gateway Support for Permit Hostname CLI
•
Configuring Outbound Proxy Support for the SIP Gateway
•
Configuring SIP Support for PAI
•
Configuring SIP History-info Header Support
•
Configuring Support for SIP 181 "Call is Being Forwarded" Message
•
Configuring Support for Expires Timer Reset on Receiving or Sending SIP 183 Message
•
Verifying SIP Message Components, Session Timers, and Responses Configuration
•
Troubleshooting Tips for SIP Message, Timer, and Response Features
Note
•
Before you perform a procedure, familiarize yourself with the following information:
–
"Prerequisites for SIP Message, Timer, and Response Features" section
–
"Restrictions for SIP Message, Timer, and Response Features" section
•
For help with a procedure, see the verification and troubleshooting sections listed above.
Configuring Internal Cause Code Consistency Between SIP and H.323
To configure the Internal Cause Code Consistence Between SIP and H.323 feature, perform the following procedures.
•
Configure Internal Cause Code Consistency Between SIP and H.323 (optional)
•
Configuring SIP Enhanced 180 Provisional Response Handling
Configure Internal Cause Code Consistency Between SIP and H.323
The standard set of cause-code categories that is now generated for internal voice call failures is used by default. To configure internal failures with existing or nonstandard H.323 and SIP cause codes, perform the following steps.
SUMMARY STEPS
1.
enable
2.
configure terminal
3.
voice service voip
4.
cause-code legacy
5.
exit
DETAILED STEPS
| |
Command or Action
|
Purpose
|
Step 1
|
enable
Example:
Router> enable
|
Enters privileged EXEC mode or any other security level set by a system administrator. Enter your password if prompted.
|
Step 2
|
configure terminal
Example:
Router# configure terminal
|
Enters global configuration mode.
|
Step 3
|
voice service voip
Example:
Router(config)# voice service voip
|
Enters voice service VoIP configuration mode.
|
Step 4
|
cause-code legacy
Example:
Router(config-voi-srv)# cause-code legacy
|
Represents internal failures with existing or nonstandard H.323 or SIP cause codes. The keyword is as follows:
• legacy—Sets the internal cause code to the former and nonstandard set of values. Used for backward compatibility.
|
Step 5
|
exit
Example:
Router(config-voi-srv)# exit
|
Exits the current mode.
|
Configuring SIP - Configurable PSTN Cause Code Mapping
To configure SIP - Configurable PSTN Cause Code Mapping, perform the following procedures.
•
Map PSTN Codes to SIP Status Codes (optional)
•
Map SIP Status Codes to PSTN Cause Codes (optional)
Map PSTN Codes to SIP Status Codes
To configure incoming PSTN cause codes to SIP status codes, perform the following steps.
SUMMARY STEPS
1.
enable
2.
configure terminal
3.
sip-ua
4.
set pstn-cause value sip-status value
5.
exit
DETAILED STEPS
| |
Command or Action
|
Purpose
|
Step 1
|
enable
Example:
Router> enable
|
Enters privileged EXEC mode or any other security level set by a system administrator. Enter your password if prompted.
|
Step 2
|
configure terminal
Example:
Router# configure terminal
|
Enters global configuration mode.
|
Step 3
|
sip-ua
Example:
Router(config)# sip-ua
|
Enters SIP user-agent configuration mode.
|
Step 4
|
set pstn-cause value sip-status value
Example:
Router(config-sip-ua)# set pstn-cause 111
sip-status 400
|
Use this command to map an incoming PSTN cause code to a SIP error status code. Keywords and arguments are as follows:
• pstn-cause value—PSTN cause code. Range: 1 to 127.
• sip-status value—SIP status code that is to correspond with the PSTN cause code. Range: 400 to 699.
|
Step 5
|
exit
Example:
Router(config-sip-ua)# exit
|
Exits the current mode.
|
Map SIP Status Codes to PSTN Cause Codes
To map incoming SIP status codes to PSTN cause codes, complete the following steps.
SUMMARY STEPS
1.
enable
2.
configure terminal
3.
sip-ua
4.
set sip-status value pstn-cause value
5.
exit
DETAILED STEPS
| |
Command or Action
|
Purpose
|
Step 1
|
enable
Example:
Router> enable
|
Enters privileged EXEC mode or any other security level set by a system administrator. Enter your password if prompted.
|
Step 2
|
configure terminal
Example:
Router# configure terminal
|
Enters global configuration mode.
|
Step 3
|
sip-ua
Example:
Router(config)# sip-ua
|
Enters SIP user-agent configuration mode.
|
Step 4
|
set sip-status value pstn-cause value
Example:
Router(config-sip-ua)# set sip-status 400
pstn-cause 111
|
Maps an incoming PSTN cause code to a SIP error status code. Keywords and arguments are as follows:
• sip-status value—SIP status code that is to correspond with the PSTN cause code. Range: 400 to 699.
• pstn-cause value—PSTN cause code. Range: 1 to 127.
|
Step 5
|
exit
Example:
Router(config-sip-ua)# exit
|
Exits the current mode.
|
Configuring SIP Accept-Language Header Support
You can configure Accept-Language header support in two different configuration modes: voice service configuration mode and dial-peer voice configuration mode. The gateway first checks for languages configured under the dial-peer voice configuration mode and failing a match will then default to the global voice service configuration. If no languages are configured in either mode, then the header is not added.
Note
For the Accept-Language header to be included in the 200 OK response to an OPTIONS request, you must enable this feature in voice service configuration mode.
Perform this task to enable Accept-Language header support and specify languages carried in the Accept-Language header of SIP INVITE requests and OPTIONS responses.
SUMMARY STEPS
1.
enable
2.
configure terminal
3.
voice service pots
or
dial-peer voice tag pots
4.
supported-language language-code language-param qvalue
5.
exit
DETAILED STEPS
| |
Command or Action
|
Purpose
|
Step 1
|
enable
Example:
Router> enable
|
Enters privileged EXEC mode, or any other security level set by a system administrator. Enter your password if prompted.
|
Step 2
|
configure terminal
Example:
Router# configure terminal
|
Enters global configuration mode.
|
Step 3
|
voice service pots
or
dial-peer voice tag pots
Example:
Router(config)# voice service pots
or
Router(config)# dial-peer voice 1 pots
|
Enters global voice service configuration mode or dial-peer voice configuration mode.
Note Voice service configuration mode configures the gateway to support the Accept-Language header in both outgoing SIP INVITE messages and OPTIONS responses. Dial-peer voice configuration mode configures it to support the header in INVITE messages only.
|
Step 4
|
supported-language language-code language-param
qvalue
Example:
Router(conf-voi-serv)# supported-language EO
language-param .25
|
Specifies languages carried in the Accept-Language header in outgoing SIP INVITE messages and OPTIONS responses. Keywords and arguments are as follows:
• language-code—Any of 139 supported languages designated by a two-letter ISO-639 country code. The note below shows a partial list of supported language codes and languages. To display a complete listing, use the help command supported-language ?
• language-param qvalue—Priority of the language, in descending order according to the assigned parameter value. You can assign a value for each language. Range: 0, a decimal fraction in the range 0.001 to 0.999, and 1. Default: 1 (highest priority).
|
Step 5
|
exit
Example:
Router(conf-voi-serv)# exit
|
Exits the current mode.
|

Note
The following is a partial list of supported language codes and languages. To display a complete listing, use the help command supported-language ?.
AR—Arabic
|
HE—Hebrew
|
ES—Spanish
|
ZH—Chinese
|
GA—Irish
|
SW—Swahili
|
EN—English
|
IT—Italian
|
SV—Swedish
|
EO—Esperanto
|
JA—Japanese
|
VI—Vietnamese
|
DE—German
|
KO—Korean
|
YI—Yiddish
|
EL—Greek
|
RU—Russian
|
ZU—Zulu
|
Configuring SIP Enhanced 180 Provisional Response Handling
This feature allows you to do the following:
•
Enable or disable early media cut-through treatment for SIP 180 messages with SDP
•
Configure uniform call treatment for 180 messages with or without SDP
Note
Early media cut-through for 180 messages with SDP is disabled by default; no configuration tasks are required to disable it. To re-enable the feature or to disable it after it has been re-enabled, perform the following steps.
SUMMARY STEPS
1.
enable
2.
configure terminal
3.
sip-ua
4.
[no] disable-early-media 180
5.
exit
DETAILED STEPS
| |
Command or Action
|
Purpose
|
Step 1
|
enable
Example:
Router> enable
|
Enters privileged EXEC mode or any other security level set by a system administrator. Enter your password if prompted.
|
Step 2
|
configure terminal
Example:
Router# configure terminal
|
Enters global configuration mode.
|
Step 3
|
sip-ua
Example:
Router(config)# sip-ua
|
Enters SIP user-agent configuration mode.
|
Step 4
|
disable-early-media 180
or
no disable-early-media 180
Example:
Router(config-sip-ua)# disable-early-media 180
or
Router(config-sip-ua)# no disable-early-media 180
|
Disables or (by means of no form of the command) reenables early media cut-through for 180 messages with SDP.
|
Step 5
|
exit
Example:
Router(config-sip-ua)# exit
|
Exits the current mode.
|
Configuring SIP Extensions for Caller Identity and Privacy
To configure SIP extensions for caller identify and privacy, perform the following steps.
•
Configure Remote Party-ID (optional)
•
Configure SIP-to-PSTN Calling-Info Policy (optional)
•
Configure PSTN-to-SIP Calling-Info Policy (optional)
Configure Remote Party-ID
This feature is enabled by default; no configuration tasks are required to enable this feature. If the feature is disabled by means of the no remote-party-id command, perform this task to re-enable the feature.
SUMMARY STEPS
1.
enable
2.
configure terminal
3.
sip-ua
4.
remote-party-id
5.
exit
DETAILED STEPS
| |
Command or Action
|
Purpose
|
Step 1
|
enable
Example:
Router> enable
|
Enters privileged EXEC mode or any other security level set by a system administrator. Enter your password if prompted.
|
Step 2
|
configure terminal
Example:
Router# configure terminal
|
Enters global configuration mode.
|
Step 3
|
sip-ua
Example:
Router(config)# sip-ua
|
Enters SIP user-agent configuration mode.
|
Step 4
|
remote-party-id
Example:
Router(config-sip-ua)# remote-party-id
|
(Optional) Configures remote-party-id translation. The following apply:
• If a Remote-Party-ID header is present in the incoming INVITE message, the calling name and number extracted from the Remote-Party-ID header are sent as the calling name and number in the outgoing Setup message. This is the default behavior. Use the remote-party-id command to enable this option.
• When no Remote-Party-ID header is available, no translation occurs so the calling name and number are extracted from the From header and are sent as the calling name and number in the outgoing Setup message. This treatment also occurs when the feature is disabled.
|
Step 5
|
exit
Example:
Router(config-sip-ua)# exit
|
Exits the current mode.
|
Configure SIP-to-PSTN Calling-Info Policy
When Remote-Party-ID support is enabled, the default calling-info treatment is the following:
•
The calling name and calling number are bidirectionally translated between the display-name and the user part of the Remote-Party-ID header of the SIP INVITE message and the calling name and calling number of the PSTN Setup message.
•
If a PSTN to SIP call is marked as presentation prohibited, the display-name is populated with "anonymous". Otherwise, the display-name and user part of the From header of the outgoing INVITE are populated with the calling name and calling number.
To override the default calling-info treatment, perform this task to optionally configure SIP to PSTN calling-info policy.
SUMMARY STEPS
1.
enable
2.
configure terminal
3.
sip-ua
4.
calling-info sip-to-pstn
5.
exit
DETAILED STEPS
| |
Command or Action
|
Purpose
|
Step 1
|
enable
Example:
Router> enable
|
Enters privileged EXEC mode or any other security level set by a system administrator. Enter your password if prompted.
|
Step 2
|
configure terminal
Example:
Router# configure terminal
|
Enters global configuration mode.
|
Step 3
|
sip-ua
Example:
Router(config)# sip-ua
|
Enters SIP user-agent configuration mode.
|
Step 4
|
calling-info sip-to-pstn [unscreened discard]
[name set name] [number set number]
Example:
Router(config-sip-ua)# calling-info sip-to-pstn
unscreened discard
|
Specifies calling-information treatment for SIP-to-PSTN calls. Keywords and arguments are as follows:
• unscreened discard—Calling name and number are discarded. If the incoming SIP INVITE message does not contain a screened (;screen=yes) Remote-Party-ID header, then no name or number is sent in the forwarded Setup message.
• name set name—Calling name is unconditionally set to the name argument, a configured ASCII string, in the forwarded Setup message.
• number set number—Calling number is unconditional set to the number argument, a configured ASCII string, in the forwarded Setup message.
|
Step 5
|
exit
Example:
Router(config-sip-ua)# exit
|
Exits the current mode.
|
Configure PSTN-to-SIP Calling-Info Policy
To override the default calling-info treatment, perform this task to optionally configure PSTN to SIP calling-info policy.
SUMMARY STEPS
1.
enable
2.
configure terminal
3.
sip-ua
4.
calling-info pstn-to-sip
5.
exit
DETAILED STEPS
| |
Command or Action
|
Purpose
|
Step 1
|
enable
Example:
Router> enable
|
Enters privileged EXEC mode or any other security level set by a system administrator. Enter your password if prompted.
|
Step 2
|
configure terminal
Example:
Router# configure terminal
|
Enters global configuration mode.
|
Step 3
|
sip-ua
Example:
Router(config)# sip-ua
|
Enters SIP user-agent configuration mode.
|
Step 4
|
calling-info pstn-to-sip [unscreened discard]
[from [name set name] [number set number]]
[remote-party-id [name set name] [number set
number]]
Example:
Router(config-sip-ua)# calling-info pstn-to-sip
unscreened discard
|
Specifies calling-information treatment for PSTN-to-SIP calls. Keywords and arguments are as follows:
• unscreened discard—Calling name and number are discarded. Unless the screening indicator in the incoming Setup is marked as "user-provided, passed screening" or "network-provided," no calling name or number is sent in the forwarded INVITE message.
• from name set name—Display name of the From header is unconditionally set to the name argument, a configured ASCII string, in the forwarded INVITE message.
• from number set number—User part of the From header is unconditionally set to the number argument, a configured ASCII string, in the forwarded INVITE message.
• remote-part-id name set name—Display name of the Remote-Party-ID header is unconditionally set to the name argument, a configured ASCII string, in the forwarded INVITE message.
• remote-party-id number set number—User part of the Remote-Party-ID header is unconditionally set to the number argument, a configured ASCII string, in the forwarded INVITE message.
|
Step 5
|
exit
Example:
Router(config-sip-ua)# exit
|
Exits the current mode.
|
Configuring SIP INVITE Request with Malformed Via Header
There are no configuration steps for this feature. Use the show sip-ua statistics command (see the "Verifying SIP Message Components, Session Timers, and Responses Configuration" section) to display the Bad Request counter.
Configuring Privacy Headers
You can configure privacy headers according to values defined in RFC 3323 and RFC 3325 as shown in Table 10.
Table 10 Privacy Header Values
Header Value
|
Description
|
Header
|
Indicates that the privacy service enforces privacy for all headers in the SIP message which might identify information about the subscriber.
|
Session
|
Indicates that the information held in the session description protocol (SDP) is hidden outside the trusted domain.
|
User
|
Enforces user-level privacy for the subscriber by removing any user identification from the SIP message.
|
Critical
|
Indicates that the message is rejected if the privacy service cannot or will not enforce the specified privacy.
Note You can only add critical to privacy headers if you also choose a privacy header for user, header, session, or ID.
|
ID
|
Indicates the Network-Asserted Identity remains private with respect to SIP entries outside the user-authenticated trusted domain.
|
PSTN
|
Indicates information passed in from the PSTN Octet 3a of the CALLING PARTY Information Element enables privacy information on the VoIP side of the call (see Privacy Header PSTN with UAC Gateway).
|
System
|
Use system settings.
|
Disable
|
Disables the privacy.
|
UAC Gateway Behavior
When you configure the privacy command to use one of the header values shown in Table 9, then the gateway's outgoing message request contains a privacy header set to the corresponding privacy value. The following example shows the format of the "From" header, if you configure the privacy command, based on RFC 3323:
From: "Anonymous" <sip:anonymous@anonymous.invalid>; tag=<tag value>
If you configure the privacy critical command, the gateway adds a Proxy-Require header with the value set to critical. Thus, in the unlikely event that the user agent sends a request to an intermediary that does not support the described extension, the request will fail.
If you configure the asserted-id pai command, the gateway builds a PAI into the common SIP stack. The asserted-id pai command has priority over the Remote-Party-ID (RPID) header and removes this header from any outbound message even if the router is configured to use the RPID header.
If you configure the asserted-id ppi command, the gateway builds a PPI into the common SIP stack. The asserted-id ppi command has priority over the Remote-Party-ID (RPID) header and removes this header from any outbound message even if the router is configured to use the RPID header.
Privacy Header PSTN with UAC Gateway
You can use the privacy pstn command to derive information passed in from the PSTN Octet 3a of the CALLING PARTY Information Element to enable privacy information on the VoIP side of the call. The data within the CALLING PARTY field indicates whether or not you want to relay calling information. The CALLING PARTY field also supplies information and details about who supplied the information, and whether or not the information has been verified.
Table 11 summarizes the relationship between the ISDN Octet 3a values and the SIP-header values that the UAC gateway generates, when you configure the privacy pstn command.
Table 11 ISDN Octet 3a-to-SIP Header Mapping for UAC Gateways
ISDN Octet 3a
|
SIP Headers
|
Presentation Status Bit(5)
|
Number Origin Bits(0,1)
|
From
|
Asserted-ID
|
Privacy
|
Presentation allowed.
|
User provided, number not screened.
|
No change.
|
PPI.
|
Not included.
|
Presentation allowed.
|
User provided, number passed, and network screened.
|
No change.
|
PAI.
|
Not included.
|
Presentation allowed.
|
User provided, number failed, and network screened.
|
No change.
|
PPI.
|
Not included.
|
Presentation
|
Network-provided number.
|
No change.
|
PAI.
|
Not included.
|
Presentation prohibited.
|
User provided, number not screened (00).
|
Anonymous.
|
P-Preferred Identity.
|
ID.
|
Presentation prohibited.
|
User provided, number passed, and network screened (01).
|
Anonymous.
|
P-Asserted Identity.
|
ID.
|
Presentation prohibited.
|
Network provided number (11).
|
Anonymous.
|
P-Asserted Identity.
|
ID.
|
Privacy Header PSTN with UAS Gateway
When you configure a privacy header for PSTN by using the privacy pstn command, a UAS gateway maps headers in the incoming SIP messages to Octet 3a fields on the outbound side of the call.
If a UAS gateway receives a message that has a Privacy header with a valid value, it ignores the privacy or asserted-id commands. The UAS gateway marks the outbound Octet 3a value Presentation Prohibited. If the UAS gateway does not receive a Privacy header, then the UAS gateway marks the outbound Octet 3a value as Presentation Allowed.
If a UAS gateway receives an Asserted-ID header, and a valid Privacy header is within the same message, then the UAS gateway uses the Asserted-ID to derive the ISDN Name and Number fields. If the UAS gateway receives an Asserted-ID with PAI, then the Octet 3a Number Origin is marked as "User Provided, passed network screening." If the received Asserted-ID is PPI, then the Octet 3a Number Origin is marked as "User provided, number not screened."
If a UAS gateway receives an Asserted-ID header that has no Privacy header in the same message, then the UAS gateway checks the asserted-id command. If you configure the asserted-id command, then the asserted-ID is used. Otherwise, the information in the "From" header is used to populate the appropriate ISDN fields.
Table 12 summarizes the relationship between the ISDN Octet 3a values and SIP header values that the UAS gateway generates on the outbound side of the call.
Table 12
SIP Headers
|
ISDN Fields
|
Comments
|
rpid
|
asserted-id
|
privacy
|
Name
|
Number
|
Octet 3a
|
|
Presentation Status
|
Number Origin
|
Yes
|
No
|
No
|
See Comments
|
You must configure the rpid command, or the "From" header information is used.
|
No
|
PAI
|
ID
|
PAI
|
Presentation prohibited
|
User provided
|
Any privacy header you configure sets the "From" header to Anonymous, and Privacy PAI is used.
|
No
|
PPI
|
ID
|
PPI
|
Presentation prohibited
|
|
Any privacy header you configure sets the "From" header to Anonymous, and Privacy PPI is used.
|
No
|
PAI
|
No
|
PAI
|
Presentation allowed
|
User provided
|
|
No
|
PPI
|
No
|
PPI
|
Presentation allowed
|
|
|
Yes
|
No
|
Yes
|
rpid
|
Presentation prohibited
|
rpid
|
|
Yes
|
PAI
|
No
|
See Comments
|
|
Yes
|
PPI
|
No
|
See Comments
|
If you configure the asserted-id command, privacy PPI is used.
|
SIP Header-to-ISDN Mapping for UAS Gateways
Interaction with Caller ID When Privacy Exists
When you configure the privacy pstn command, on the UAC gateway side of the call, after configuring the substitute name command under the clid (voice-service-voip) command and defining no "Display Name" parameter, then the PAI or PPI substitutes the calling number in the Display field.
The following example show a PAI header when the substitute name command is not set:
P-Asserted_Identity: <sip:5551212@example.com>
If you set the substitute name command, the header in the example is modified:
P-Asserted_Identity: "5551212" <sip:5551212@example.com>
When you configure the privacy pstn command, after configuring the strip pi-restrict all command under the clid (voice-service-voip) command, and if the CALLING INFORMATION Octet 3a indicates that the number is restricted, then the PAI/PPI value is not sent.
On the UAS gateway side of the call, if you configure the clid network-provided command, it will override any value you set by using the privacy command. If you configure the clid network-provided command and a PPI is received, the number in the Octet 3a is set to "Network Provided." If you do not configure the clid network-provided command, the number in the Octet 3a is set to "User Provided."
If you configure the calling-info pstn-to-sip unscreened discard command and the privacy pstn command, and if the calling number has a screening indicator of "User-provided, not screened," or "User-provided, failed screen" the PAI/PPI is not sent.
Table 13 summarizes the interaction when you configure the privacy pstn command.
Table 13
Presentation Indication
|
Screening Indication
|
calling-info pstn-to-sip Command
|
Generated Headers
|
See Table 9.
|
See Table 9.
|
Not set.
|
If you do not configure the calling-info pstn-to-sip command, then see Table 9.
|
Presentation allowed.
|
User provided, not screened.
|
Unscreened discard.
|
From: <sip:example.com>; tag=1 Contact: <sip:example.com>
|
Presentation allowed.
|
User provided number passed network screening.
|
Unscreened discard.
|
From: <sip:5551212@example.com>; tag=1 Contact: <sip:5551212@example.com:5060> P-Asserted-Identity: <sip:5551212@example.com>
|
Presentation allowed.
|
User provided number failed network screening.
|
Unscreened discard.
|
From: <sip:example.com>; tag=1 Contact: <sip:example.com>
|
Presentation prohibited.
|
User provided, number.
|
Unscreened discard.
|
From: <sip:5551212@example.com>; tag=1 Contact: <sip:5551212@example.com:5060> P-Asserted-Identity: <sip:5551212@example.com>
|
Presentation prohibited.
|
User provided number, not screened.
|
Unscreened discard.
|
From: "Anonymous" <sip:anonymous@anonymous.com>; tag=1 Contact: <sip:example.com> Privacy: ID
|
Presentation prohibited
|
User provided number, failed network screening.
|
Unscreened discard
|
From: "Anonymous" <sip:anonymous@anonymous.com>; tag=1 Contact: <sip:example.com> Privacy: ID
|
Presentation prohibited
|
User provided number, passed network screening.
|
Unscreened discard
|
From: "Anonymous" <sip:anonymous@anonymous.com>; tag=1 P-Asserted-Identity: Contact: <sip:5551212@example.com:> Privacy: ID
|
Interactions When Using the privacy pstn Command
Configuring SIP Session Timer Support
To configure SIP session timer support including the Min-SE value, perform the following steps.
SUMMARY STEPS
1.
enable
2.
configure terminal
3.
voice service voip
4.
sip
5.
min-se
6.
exit
DETAILED STEPS
| |
Command or Action
|
Purpose
|
Step 1
|
enable
Example:
Router> enable
|
Enters privileged EXEC mode or any other security level set by a system administrator. Enter your password if prompted.
|
Step 2
|
configure terminal
Example:
Router# configure terminal
|
Enters global configuration mode.
|
Step 3
|
voice service voip
Example:
Router(config)# voice service voip
|
Enters voice service VoIP configuration mode.
|
Step 4
|
sip
Example:
Router(conf-voi-serv)# sip
|
Enters SIP configuration mode.
|
Step 5
|
min-se time
Example:
Router(conf-serv-ua)# min-se 90
|
Changes the minimum-session-expiration header value for all calls that use the SIP session timer support feature. The argument is as follows:
• time—Time, in seconds. Range: 60 to 86400 (one day). Default: 90 (1.5 minutes).
|
Step 6
|
exit
Example:
Router(conf-serv-ua)# exit
|
Exits the current mode.
|
Configuring SIP: Cisco IOS Gateway Reason Header and Buffered Calling Name Completion
The SIP: Cisco IOS Gateway Reason Header and Buffered Calling Name Completion feature implements support for Reason headers and buffered calling-name completion. Reason-header support on Cisco IOS gateways is defined by RFC 3326.
Feature benefits include the following:
•
Reason-header support facilitates PSTN internetworking by providing a more deterministic method of transporting the actual PSTN disconnect cause code to a remote PSTN gateway.
•
Buffered calling-name completion (such as buffered-invite timers) makes the process of receiving ISDN-display information in a subsequent ISDN FACILITY message transparent to the remote SIP endpoint.
•
The requirement of an external SIP user-agent server (UAS) to support INFO message responses before the call is active is removed.
This section contains the following procedures:
•
Configure Reason-Header Override
•
Configure Buffer Calling-Name Completion
Configure Reason-Header Override
To configure Reason-header override, perform the following steps.
SUMMARY STEPS
1.
enable
2.
configure terminal
3.
sip-ua
4.
reason-header override
5.
exit
DETAILED STEPS
| |
Command or Action
|
Purpose
|
Step 1
|
enable
Example:
Router> enable
|
Enters privileged EXEC mode or any other security level set by a system administrator. Enter your password if prompted.
|
Step 2
|
configure terminal
Example:
Router# configure terminal
|
Enters global configuration mode.
|
Step 3
|
sip-ua
Example:
Router(config)# sip-ua
|
Enters SIP user-agent configuration mode.
|
Step 4
|
reason-header override
Example:
Router(config-sip-ua)# reason-header override
|
Enables Reason-header override support.
|
Step 5
|
exit
Example:
Router(config-sip-ua)# exit
|
Exits the current mode.
|
Configure Buffer Calling-Name Completion
To configure buffer calling-name completion, perform the following steps.
SUMMARY STEPS
1.
enable
2.
configure terminal
3.
sip-ua
4.
timers buffer-invite
5.
exit
DETAILED STEPS
| |
Command or Action
|
Purpose
|
Step 1
|
enable
Example:
Router> enable
|
Enters privileged EXEC mode or any other security level set by a system administrator. Enter your password if prompted.
|
Step 2
|
configure terminal
Example:
Router# configure terminal
|
Enters global configuration mode.
|
Step 3
|
sip-ua
Example:
Router(config)# sip-ua
|
Enters SIP-user-agent configuration mode.
|
Step 4
|
timers buffer-invite timer
Example:
Router(config-sip-ua)# timers buffer-invite 500
|
Enables the SIP buffer-invite timer and sets the timer interval. The argument is as follows:
• timer—Buffer-invite timer value, in ms. Range: 50 to 5000.
|
Step 5
|
exit
Example:
Router(config-sip-ua)# exit
|
Exits the current mode.
|
Configuring SIP: SIP Header/URL Support and SUBSCRIBE/NOTIFY for External Triggers
This section contains the following procedures:
•
Configure SIP Header Support (required)
•
Configure SIP SUBSCRIBE and NOTIFY for External Triggers (optional)
Configure SIP Header Support
To configure SIP header support, perform the following steps.
SUMMARY STEPS
1.
enable
2.
configure terminal
3.
voice service voip
4.
sip
5.
header-passing
6.
exit
DETAILED STEPS
| |
Command or Action
|
Purpose
|
Step 1
|
enable
Example:
Router> Enable
|
Enables privileged EXEC mode. Enter your password if prompted.
|
Step 2
|
configure terminal
Example:
Router# configure terminal
|
Enters global configuration mode.
|
Step 3
|
voice service voip
Example:
Router(config)# voice service voip
|
Enters voice service VoIP configuration mode.
|
Step 4
|
sip
Example:
Router(conf-voi-serv)# sip
|
Enters SIP configuration mode.
|
Step 5
|
header-passing
Example:
Router(conf-serv-sip)# header-passing
|
Enables or disables SIP header-passing to applications. When the gateway receives SIP INVITE, SUBSCRIBE, and NOTIFY messages, this command enables passing SIP headers associated with these messages to the target application in the gateway.
|
Step 6
|
exit
Example:
Router(conf-serv-sip)# exit
|
Exits the current mode.
|
Configure SIP SUBSCRIBE and NOTIFY for External Triggers
To configure SIP subscription options, perform the following steps.
Prerequisites
•
Enable SIP header passing.
SUMMARY STEPS
1.
enable
2.
configure terminal
3.
voice service voip
4.
sip
5.
subscription asnl session history
6.
subscription maximum originate
7.
exit
8.
sip-ua
9.
retry subscribe
10.
exit
DETAILED STEPS
| |
Command or Action
|
Purpose
|
Step 1
|
enable
Example:
Router> Enable
|
Enables privileged EXEC mode. Enter your password if prompted.
|
Step 2
|
configure terminal
Example:
Router# configure terminal
|
Enters global configuration mode.
|
Step 3
|
voice service voip
Example:
Router(config)# voice service voip
|
Enters voice service VoIP configuration mode.
|
Step 4
|
sip
Example:
Router(conf-voi-serv)# sip
|
Enters SIP configuration mode.
|
Step 5
|
subscription asnl session history [duration
minutes] [count number]
Example:
Router(conf-serv-sip)# subscription asnl session
history duration 10 count 100
|
(Optional) Specifies how long to keep Application SUBSCRIBE/NOTIFY Layer (ASNL) subscription history records and how many records to keep in memory.
|
Step 6
|
subscription maximum originate number
Example:
Router(conf-serv-sip)# subscription maximum
originate 10
|
(Optional) Specifies the maximum number of outstanding subscriptions to be originated by the gateway, up to two times the maximum number of dial peers on the platform. Default is the maximum number of dial peers on the platform.
|
Step 7
|
exit
Example:
Router(conf-serv-sip)# exit
|
Exits the current mode.
|
Step 8
|
sip-ua
Example:
Router(config)# sip-ua
|
Enters SIP user-agent configuration mode.
|
Step 9
|
retry subscribe number
Example:
Router(config-sip-ua)# retry subscribe 10
|
(Optional) Sets the number of times that a SIP SUBSCRIBE message is resent to the other user agent.
|
Step 10
|
exit
Example:
Router(config-sip-ua)# exit
|
Exits the current mode.
|
Configuring SIP Stack Portability
No configuration tasks are required to configure the SIP stack portability feature. The feature is enabled by default.
Configuring SIP: Domain Name Support in SIP Headers
This section contains the following procedures:
•
Configure the Hostname in Locally Generated SIP Headers
•
Monitor the Hostname in Locally Generated SIP Headers
Configure the Hostname in Locally Generated SIP Headers
You can configure the hostname in either of two configuration modes:
•
Gateway-Wide Configuration Mode
•
Dial-Peer-Specific Configuration Mode
Note
Dial-peer-specific configuration takes precedence over more general gateway-wide configuration.
Gateway-Wide Configuration Mode
This procedure allows global configuration of the local hostname for use for locally generated URIs.
SUMMARY STEPS
1.
enable
2.
configure terminal
3.
voice service voip
4.
sip
5.
localhost dns:local-host-name-string
6.
exit
DETAILED STEPS
| |
Command or Action
|
Purpose
|
Step 1
|
enable
Example:
Router> enable
|
Enables privileged EXEC mode. Enter your password if prompted.
|
Step 2
|
configure terminal
Example:
Router# configure terminal
|
Enters global configuration mode.
|
Step 3
|
voice service voip
Example:
Router(config)# voice service voip
|
Enters voice service VoIP configuration mode.
|
Step 4
|
sip
Example:
Router(config-voip-serv)# sip
|
Enters SIP configuration mode.
|
Step 5
|
localhost dns:local-host-name-string
Example:
Router(config-serv-sip)#
localhost dns:example.com
|
Enters a local hostname string.
|
Step 6
|
exit
Example:
Router(config-serv-sip\)# exit
|
Exits the current mode.
|
Dial-Peer-Specific Configuration Mode
This procedure allows dial-peer configuration of the local hostname for use for locally generated URIs.
Note
This procedure takes precedence over more general gateway-wide configuration.
.SUMMARY STEPS
1.
enable
2.
configure terminal
3.
dial-peer voice tag voip
4.
voice-class sip localhost [dns]:local-host-name-string
5.
exit
DETAILED STEPS
| |
Command or Action
|
Purpose
|
Step 1
|
enable
Example:
Router> enable
|
Enables privileged EXEC mode. Enter your password if prompted.
|
Step 2
|
configure terminal
Example:
Router# configure terminal
|
Enters global configuration mode.
|
Step 3
|
dial-peer voice tag voip
Example:
Router# dial-peer voice 100 voip
|
Enters dial-peer configuration mode for the specified dial peer.
|
Step 4
|
voice-class sip localhost
[dns]:local host-name-string
Example:
Router(config-dial-peer)# voice-class sip
localhost dns:example.com
|
Enters a local hostname string.
|
Step 5
|
exit
Example:
Router(config-dial-peer)# exit
|
Exits the current mode.
|
Monitor the Hostname in Locally Generated SIP Headers
This procedure monitors the gateway-wide or dial-peer-specific configuration.
SUMMARY STEPS
1.
enable
2.
show call active voice
3.
show call history voice
4.
exit
DETAILED STEPS
| |
Command or Action
|
Purpose
|
Step 1
|
enable
Example:
Router> enable
|
Enables privileged EXEC mode. Enter your password if prompted.
|
Step 2
|
show call active voice
Example:
Router# show call active voice
|
Displays call information for voice calls in progress.
|
Step 3
|
show call history voice
Example:
Router# show call history voice
|
Displays the call history table for voice calls.
|
Step 4
|
exit
Example:
Router# exit
|
Exits the current mode.
|
Examples
This section provides the following command output:
•
show call active Command Output: Example
•
show call history Command Output: Example
show call active Command Output: Example
The following example shows active-call command output when the local hostname is enabled.
Router# show call active voice
Call agent controlled call-legs:0
CallDuration=00:00:47 sec
ConnectionId=[0xA0DC41CF 0x115511D9 0x8002EC82 0xAB4FD5BE]
IncomingConnectionId=[0xA0DC41CF 0x115511D9 0x8002EC82 0xAB4FD5BE]
OriginalRedirectCalledNumber=
OriginalRedirectCalledOctet=0x0
TranslatedCallingNumber=9001
TranslatedCallingOctet=0x0
TranslatedCalledOctet=0x80
TranslatedRedirectCalledNumber=
TranslatedRedirectCalledOctet=0x0
GwCollectedCalledNumber=9002
CallDuration=00:00:50 sec
ConnectionId[0xA0DC41CF 0x115511D9 0x8002EC82 0xAB4FD5BE]
IncomingConnectionId[0xA0DC41CF 0x115511D9 0x8002EC82 0xAB4FD5BE]
RemoteIPAddress=172.18.193.87
RemoteSignallingIPAddress=172.18.193.87
RemoteSignallingPort=5060
RemoteMediaIPAddress=172.18.193.87
tx_DtmfRelay=inband-voice
Separate H245 Connection=FALSE
ProtocolCallId=A240B4DC-115511D9-8005EC82-AB4FD5BE@pip.example.com
SessionTarget=172.18.193.87
GapFillWithPrediction=0 ms
GapFillWithInterpolation=0 ms
GapFillWithRedundancy=0 ms
HiWaterPlayoutDelay=70 ms
LoWaterPlayoutDelay=69 ms
PlayDelayClockOffset=43547
Media Setting=flow-around
OriginalCallingNumber=9001
OriginalCalledNumber=9002
OriginalRedirectCalledNumber=
OriginalRedirectCalledOctet=0x0
TranslatedCallingNumber=9001
TranslatedCallingOctet=0x0
TranslatedCalledNumber=9002
TranslatedCalledOctet=0x80
TranslatedRedirectCalledNumber=
TranslatedRedirectCalledOctet=0x0
GwCollectedCalledNumber=9002
GwOutpulsedCalledNumber=9002
GwOutpulsedCalledOctet3=0x80
GwOutpulsedCallingNumber=9001
GwOutpulsedCallingOctet3=0x0
GwOutpulsedCallingOctet3a=0x0
LocalHostname=pip.example.com ! LocalHostname field
Call agent controlled call-legs:0
show call history Command Output: Example
The following example shows call-history command output when the local hostname is enabled.
Router# show call history voice
Call agent controlled call-legs:0
DisconnectText=normal call clearing (16)
CallDuration=00:03:18 sec
ConnectionId[0xA0DC41CF 0x115511D9 0x8002EC82 0xAB4FD5BE]
IncomingConnectionId[0xA0DC41CF 0x115511D9 0x8002EC82 0xAB4FD5BE]
RemoteIPAddress=172.18.193.87
RemoteSignallingIPAddress=172.18.193.87
RemoteSignallingPort=5060
RemoteMediaIPAddress=172.18.193.87
tx_DtmfRelay=inband-voice
Separate H245 Connection=FALSE
ProtocolCallId=A240B4DC-115511D9-8005EC82-AB4FD5BE@pip.example.com
SessionTarget=172.18.193.87
GapFillWithPrediction=0 ms
GapFillWithInterpolation=0 ms
GapFillWithRedundancy=0 ms
HiWaterPlayoutDelay=70 ms
LoWaterPlayoutDelay=69 ms
OriginalCallingNumber=9001
OriginalCalledNumber=9002
OriginalRedirectCalledNumber=
OriginalRedirectCalledOctet=0x0
TranslatedCallingNumber=9001
TranslatedCallingOctet=0x0
TranslatedCalledNumber=9002
TranslatedCalledOctet=0x80
TranslatedRedirectCalledNumber=
TranslatedRedirectCalledOctet=0x0
GwCollectedCalledNumber=9002
GwOutpulsedCalledNumber=9002
GwOutpulsedCalledOctet3=0x80
GwOutpulsedCallingNumber=9001
GwOutpulsedCallingOctet3=0x0
GwOutpulsedCallingOctet3a=0x0
LocalHostname=pip.example.com ! LocalHostname field
DisconnectText=normal call clearing (16)
CallDuration=00:03:19 sec
ConnectionId=[0xA0DC41CF 0x115511D9 0x8002EC82 0xAB4FD5BE]
IncomingConnectionId=[0xA0DC41CF 0x115511D9 0x8002EC82 0xAB4FD5BE]
VoiceTxDuration=195940 ms
OriginalRedirectCalledNumber=
OriginalRedirectCalledOctet=0x0
TranslatedCallingNumber=9001
TranslatedCallingOctet=0x0
TranslatedCalledOctet=0x80
TranslatedRedirectCalledNumber=
TranslatedRedirectCalledOctet=0x0
GwCollectedCalledNumber=9002
Configuring SIP Gateway Support for Session Information
There are no tasks for configuring SIP gateway support for session information.
Configuring SIP Gateway Support for Permit Hostname CLI
To configure a list of hostname to validate against incoming INVITE messages, perform the following steps.
Restrictions
Hostname can be a maximum of 30 characters; hostnames longer than 30 characters are truncated.
SUMMARY STEPS
1.
enable
2.
configure terminal
3.
sip-ua
4.
permit hostname dns:<domain name>
5.
exit
DETAILED STEPS
| |
Command or Action
|
Purpose
|
Step 1
|
enable
Example:
Router> enable
|
Enables privileged EXEC mode.
• Enter your password if prompted.
|
Step 2
|
configure terminal
Example:
Router# configure terminal
|
Enters global configuration mode.
|
Step 3
|
sip-ua
Example:
Router (config)# sip-ua
|
Enters SIP user-agent configuration mode.
|
Step 4
|
permit hostname dns:<domain name>
Example:
Router (config-sip-ua)# permit hostname
dns:sip.example.com
|
Validates a hostname of initial incoming INVITE messages. The argument is:
• domain name—Domain name in DNS format. Domain names can be up to 30 characters in length; those domain names exceeding 30 characters are truncated.
|
Step 5
|
exit
Example:
Router (config-sip-ua)# exit
|
Exits the current mode.
|
Configuring Outbound Proxy Support for the SIP Gateway
This section describes the procedures for configuring an outbound-proxy server. These procedures include the following:
•
Configuring an Outbound-Proxy Server Globally on a Gateway
•
Configuring an Outbound-Proxy Server on a Dial Peer
Configuring an Outbound-Proxy Server Globally on a Gateway
To configure SIP support for an outbound-proxy server globally on a SIP gateway, follow these steps:
SUMMARY STEPS
1.
enable
2.
configure terminal
3.
voice service {pots | voatm | vofr | voip}
4.
sip
5.
outbound-proxy ip-address
6.
exit
| |
Command or Action
|
Purpose
|
Step 1
|
enable
Example:
Router> enable
|
Enables privileged EXEC mode.
• Enter your password if prompted.
|
Step 2
|
configure terminal
Example:
Router# configure terminal
|
Enters global configuration mode.
|
Step 3
|
voice service {pots | voatm | vofr | voip}
Example:
Router(config)# voice service voip
|
Enters voice service VoIP configuration mode and specifies the voice encapsulation.
|
Step 4
|
sip
Example:
Router(conf-voi-ser)# sip
|
Enters SIP configuration mode.
|
Step 5
|
outbound-proxy
<ipv4:A:B:C:D:port/dns:host.domain>
Example:
Router(conf-ser-sip)# outbound-proxy
dns:sipproxy.example.com
|
Configures an outbound proxy server.
This example shows how to configure an outbound-proxy server to a SIP proxy server in the domain example.com.
|
Step 6
|
exit
Example:
Router (conf-ser-sip)# exit
|
Exits the current mode.
|
DETAILED STEPS
Configuring an Outbound-Proxy Server on a Dial Peer
To configure an outbound-proxy server on a dial peer, follow these steps:
SUMMARY STEPS
1.
ena