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Cisco IOS System Messages, Volume 2 of 2
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System Messages Overview
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MBUF through MODEM
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MODEM_HIST through NSP
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NSP_APS through POSDW
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POSLC through PQUICC_ETHER
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PQUICC_ETHERNET through RESOURCE_MON
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RESYNCH through SDLC
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SDLLC through SNAPSHOT
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SNASW
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SNMP through SWITCH_IF
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SYS through TCPIP
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TDM through TXCONN
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UBR7200 through VPD
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VPDN through XTAGATM
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Volume 2 Glossary
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Table Of Contents
POSLC Messages
The following are Packet over SONET line card messages.
Error Message%POSLC-3-4302 : Runaway Skystone 4302 framer [dec] Tx [chars] counter, byte=[dec], pkt=[dec].
Explanation An internal hardware error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POSLC-3-APS : APS([dec]) [chars]
Explanation The RP dead-man timer has expired on the LC, and the LC is sending LAIS to the remote end.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POSLC-3-BMAENG : [chars] POS, [chars] [chars][chars]. (src=[hex], det1=[hex], det2=[hex])
Explanation A Packet over SONET BMA engine hardware error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Run diagnostics on the line card in the specified slot. If diagnostics pass, contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message%POSLC-3-BMAPAR : [chars] POS, [chars]. BMA_DATA[3:0]=[hex]. (src=[hex], det1=[hex], det2=[hex])
Explanation A parity error has occurred on the POS BMA engine.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Run diagnostics on the line card in the specified slot. If diagnostics pass, contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message%POSLC-1-INITFAIL : POSLC([dec]/[dec]), initialization timeout failure
Explanation The LC Packet over SONET ASIC and framer initialization has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POSLC-3-LINKBADEVT : Unexpected event woke up LC POS link process.
Explanation The LC Packet over SONET link report process has received an unexpected event.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show subsys command to gather data that may help identify the nature of the error. If you cannot determine the nature of the error from the error message text or from the show subsys command output, contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message%POSLC-3-LINKNOPRC : POSLC, lcpos_add_process: Unable to create lcpos_link_report process
Explanation An LC Packet over SONET link report process could not be created.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show subsys command to gather data that may help identify the nature of the error. If you cannot determine the nature of the error from the error message text or from the show subsys command output, contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message%POSLC-3-LINKPROC : POSLC, lcpos_link_report process: Could not get argument
Explanation An LC Packet over SONET link report process has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show subsys and show memory summary commands to gather data that may help identify the nature of the error. If you cannot determine the nature of the error from the error message text or from the show subsys and show memory summary command output, contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message%POSLC-3-POSENG : [chars] POS, [chars]. [chars], port [dec]. (src=[hex], det1=[hex], det2=[hex])
Explanation A Packet over SONET engine hardware error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Run diagnostics on the line card in the specified slot. If diagnostics pass, contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message%POSLC-3-RXPOSTO : POSLC([dec]/[dec]), RX POS engine shutdown failed
Explanation The software is trying to shut down the RX Packet over SONET engine. Because the Packet over SONET engine would not shut down, the software has timed out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Run diagnostics on the line card in the specified slot. If diagnostics pass, issue the execute-on slot show controller pos registers command to gather data that may help identify the nature of the error. If you cannot determine the nature of the error from the error message text or from the execute-on slot show controller pos registers command output, contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message%POSLC-3-SOP : [chars] SOP. (source=[hex], halt_minor0=[hex])
Explanation A SOP hardware error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Run diagnostics on the line card in the specified slot. If diagnostics pass, contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message%POSLC-3-SRAMPAR : [chars] POS, [chars]. [chars]=[hex][chars]. (src=[hex], det1=[hex], det2=[hex])
Explanation A parity error has occurred on the Packet over SONET ASIC SRAM.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Run diagnostics on the line card in the specified slot. If diagnostics pass, contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message%POSLC-3-TXPOSTO : POSLC([dec]/[dec]), TX POS engine shutdown failed
Explanation The software is trying to shut down the TX Packet over SONET engine. Because the Packet over SONET engine refuses to shut down, the software has timed out.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Run diagnostics on the line card in the specified slot. If diagnostics pass, issue the execute-on slot show controller pos registers command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the execute-on slot show controller pos registers command output, contact your Cisco technical support representative and provide the representative with the gathered information.
POT1E1 Messages
The following are Versatile Interface Processor (VIP) multichannel port adapter messages.
Error Message%POT1E1-3-BADMSG : Received unexpected mailbox message (id = [dec])
Explanation The POT1E1 mailbox has received an unexpected message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POT1E1-1-CONFIGURE : Fail to configure [dec] interfaces on bay [dec], shutting down bay
Explanation The system cannot configure some interfaces on the card.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POT1E1-1-DISCOVER : only found [dec] interfaces on bay [dec], shutting down bay
Explanation Either two types of interfaces were found or the POT1E1 hardware has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POT1E1-1-DWNLDCKSM : Failed for bay [dec], sent = [hex], received = [hex]
Explanation The download of internal firmware to the POT1E1 failed to perform the checksum operation. This message usually indicates a hardware failure.
Recommended Action Perform a power cycle. If the problem persists, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POT1E1-1-DWNLDFAIL : Download failed
Explanation A microcode download to the POT1E1 port adapter has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POT1E1-3-ERROR : [chars]
Explanation A POT1E1 general error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POT1E1-3-FWFATAL : Bay [dec]: firmware needs reset due to [chars]
Explanation POT1E1 has experienced firmware problems.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POT1E1-1-INITFAIL : Slot [dec]: [chars]
Explanation The PRI port adapter has failed to complete hardware initialization.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POT1E1-3-LOVEFAIL : [chars]: failed to send [chars] love letter
Explanation The POT1E1 has failed to send a message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POT1E1-3-MBOXRECV : Bay [dec]: fail receiving mbox reply [dec]
Explanation The POT1E1 mailbox has failed to receive a message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POT1E1-3-MBOXSEND : Bay [dec]: fail sending mbox msg [dec]
Explanation The POT1E1 mailbox has failed to send a message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
%POT1E1-3-MBOXSENDP : Bay [dec]: fail sending mbox msg [dec] for port [dec]
Explanation The POT1E1 mailbox has failed to send a specified port.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POT1E1-3-MBXREAD : [chars] has stale msg - mbx0:[hex], mbx1:[hex], mbx2:[hex]
Explanation The POT1E1 has not responded to a message within a specified time.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POT1E1-1-NOTCMPLT : Microcode download failed to complete
Explanation The POT1E1 hardware has failed. It could not download its operational microcode.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POT1E1-3-NOTPLX : Device is not PLX 9060 - Device reported [hex]
Explanation The wrong device has been reported on the POT1E1.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POT1E1-3-NOTPOT1E1 : Device is not FREEDM - Device reported [hex]
Explanation The POT1E1 hardware has failed. A non-POT1E1 device pointed to the software for the POT1E1 serial.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POT1E1-1-NOTREADY : Not ready for download.
Explanation An error has occurred on the communication path between the driver and the POT1E1 VIP multichannel port adapter.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POT1E1-3-OWNERR : serial ([dec]), Buffer ownership error, pak=[hex]
Explanation An internal buffer ownership error has occurred on POT1E1.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POT1E1-3-PANIC : Exception [dec], trace [dec]
Explanation The POT1E1 firmware has detected an illegal or unexpected CPU exception or condition. This may be caused by a software error or by a hardware failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POT1E1-2-POT1E1FWCRASHED : [chars]
Explanation The POT1E1 software has failed. This condition indicates a software failure.
Recommended Action Consider upgrading your system to the latest Cisco IOS software release in your release train to take advantage of recent fixes.
Error Message%POT1E1-2-POT1E1FWCRASHEDINFO : [dec] [hex] [hex] [hex] [hex] [hex] [hex] [hex] [hex]
Explanation This messages provides POT1E1 firmware crash information.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POT1E1-2-POT1E1FWWDTIMEOUTINFO : [hex] [hex] [hex]
Explanation This message provides POT1E1 firmware watchdog timeout information.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POT1E1-2-POTBADCMD : bad POT1E1 command [dec]
Explanation The POT1E1 has received an unsupported command.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POT1E1-1-STARTFAIL : [chars] channel not enabled
Explanation A software or hardware error has occurred. The POT1E1 serial interface is not responding to commands used to initialize the interface.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POT1E1-1-STOPFAIL : [chars] channel not disabled
Explanation The PRI port adapter has failed to respond to a request to disable an interface.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%POT1E1-3-TOOSMALL : [chars] - packet was less than two bytes
Explanation A packet that is too small (less than 2 bytes) has been detected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
POTS Messages
The following are POTS messages.
Error Message%POTS-4-FSM_ERROR : POTS finite state machine error [chars].
Explanation The POTS finite-state machine utility has encountered a problem.
Recommended Action If voice calls are unavailable, reload the router. If the problem persists, contact your service provider.
Error Message%POTS-4-INVALID_EVENT : Port [int], Event [int] finite state machine error
Explanation The POTS finite-state machine event should not be received in the current state.
Recommended Action If voice calls are unavailable, reload the router. If the problem persists, contact your service provider.
Error Message%POTS-4-INVALID_PORT : port [int], Ignoring activation, port number is invalid
Explanation The POTS driver request is ignored because the port does not exist.
Recommended Action If voice calls cannot be made, reload the router. If the problem persists, contact your service provider.
Error Message%POTS-1-NOMEMORY : Unit [dec], no memory for [chars]
Explanation The requested operation could not be accomplished because of a low memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message%POTS-1-NULL_COMMON_PTR : null CSM/POTS Driver common pointer
Explanation The requested operation could not be accomplished because of a null pointer.
Recommended Action If voice calls are unavailable, reload the router. If the problem persists, contact your service provider.
Error Message%POTS-4-PROCESS_EVENT_ERROR : POTS subsystem unexpected event [int].
Explanation The POTS subsystem process has received an invalid event.
Recommended Action If voice calls are unavailable, reload the router. If the problem persists, contact your service provider.
Error Message%POTS-4-QUEUE_EMPTY : POTS empty process message [chars].
Explanation A POTS interrupt is unable to send a message to the POTS process.
Recommended Action If voice calls are unavailable, reload the router. If the problem persists, contact your service provider.
Error Message%POTS-4-UNSUPPORTED_COUNTRY : CODEC driver doesn't support country [chars].
Explanation The codec driver cannot be configured for the specified country.
Recommended Action Contact your service provider.
Error Message%POTS-4-UNSUPPORTED_OPTION : Interface does not support this option.
Explanation The interface cannot be configured for the specified option.
Recommended Action Contact your service provider.
Error Message%POTS-4-UNSUPPORTED_RING_FREQ : CODEC driver only supports ring frequency values of 20, 25, and 50 Hz, not [dec]
Explanation The interface cannot be configured for the specified ring frequency.
Recommended Action Contact your service provider.
Error Message%POTS-4-UNSUPPORTED_RX_LOSS : CODEC driver only supports input loss values of -6 and 0, not [dec]
Explanation The codec driver cannot be configured for the requested input loss.
Recommended Action Contact your service provider.
Error Message%POTS-4-UNSUPPORTED_SIGNAL_TYPE : Interface only supports loop start.
Explanation The interface cannot be configured for the requested signal type.
Recommended Action Contact your service provider.
Error Message%POTS-4-UNSUPPORTED_TX_GAIN : CODEC driver only supports output gain values of 6 and 0, not [dec]
Explanation The codec driver cannot be configured for the requested output gain.
Recommended Action Contact your service provider.
Error Message%POTS-4-VDEV_INIT_ERROR : Port [int] device initialization failure,
Explanation The POTS subsystem initialization has failed.
Recommended Action Voice calls will be unavailable on this port. You must reload the router. If the problem persists, contact your service provider.
PPP Messages
The following are PPP messages.
Error Message%PPP-3-AUXFAST : Fast-switching to aux port, packet dropped
Explanation A packet was fast-switched to the auxiliary port. The auxiliary port should not be part of a dialer rotary-group, dialer pool, or multilink bundle that might be the destination of a fast-switched packet. The packet has been dropped.
Recommended Action Use the no ip route-cache command to disable fast switching on whatever configuration source provides the configuration for the link to this port.
Error Message%PPP-4-IPXNET : mismatched IPX network numbers. Ours = [hex], theirs = [hex]
Explanation The two ends of a serial link have different IPX network numbers.
Recommended Action Reconfigure one of the devices so that both devices have the same configuration.
Error Message%PPP-4-NOAPPOINT : MLP Bundle [chars] not appointed
Explanation The multilink PPP bundle was not created for the session. This error probably occurred because of a lack of memory resources.
Recommended Action Record the output of the show memory summary command, and then analyze the output to find possible memory leaks.
Error Message%PPP-4-NOCLEAR : MLP Bundle [chars] not cleared
Explanation A multilink PPP bundle was not cleared. This error probably occurred because of a lack of memory resources.
Recommended Action Record the output of the show memory summary command, and then analyze the output to find a possible memory leak.
Error Message%PPP-4-NOEXTTACACS : ppp TACACS is configured but extended TACACS is not.
Explanation PPP was configured to use TACACS, but extended TACACS has not been configured or has been disabled.
Recommended Action Either issue the no ppp use-tacacs command to stop PPP from using TACACS, or issue the tacacs-server extended command to enable extended TACACS.
Error Message%PPP-4-NOMAC : Lex ncp: no free Lex interface found with MAC address [enet]
Explanation A LAN Extender interface could not be found with the specified MAC address when a LAN Extender link was being brought up. This is a configuration error.
Recommended Action Refer to the documentation on configuring a LAN Extender interface.
Error Message%PPP-4-NOREGISTER : NCP not registered, protocol = [dec]
Explanation This message is a message for internal debugging purposes only and indicates an error that was fixed in a later version of Cisco IOS software.
Recommended Action Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl and upgrade to a version of Cisco IOS software where the message is no longer present.
Error Message%PPP-4-NOSUCHREQ : Illegal PPP request type = [dec]
Explanation An illegal PPP request has been received. This error should never happen during normal operation.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
PQII Messages
The following are MPC860 quad integrated communications controller messages.
Error Message%PQII-1-BADHDXFSM : PQII([dec]/[dec]), Unexpected HDX state [dec], event [dec]
Explanation A bad event for half-duplex transmission or reception has been detected in the state machine.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%PQII-1-CTSLOST : PQII([dec]/[dec]), Clear to Send Lost
Explanation The CTS input signal on a DTE serial interface became inactive while transmitting a frame. The problem was caused by a communication line failure or a cable disconnection.
Recommended Action Check the serial interface cable and communication equipment, such as the CSU/DSU.
Error Message%PQII-1-INITFAIL : PQII([dec]/[dec]), SCC[dec] init failed
Explanation The software has failed to initialize or restart a 1T serial card.
Recommended Action Clear the serial interface. If the message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%PQII-1-LINEFLAP : PQII([dec]/[dec]), Excessive modem control changes
Explanation The system has received too many modem control signal interrupts. Modem control signals are hardware handshake signals between DTE and DCE. The signals include either a DCD or a DSR, or both a DCD and a DSR.
Recommended Action Check the serial interface cable. The modem control signal interrupts can occur if the cable is disconnected or has come loose and is picking up noise. If the cable appears to be connected correctly, check the equipment connected to the cable.
Error Message%PQII-1-NOMEMORY : Unit [dec], no memory for [chars]
Explanation The MPC8260/PowerQII CPU was unable to access the memory it needs to carry out its functions. Possible causes include the following:
–
The network is large, requiring a lot of memory for routing tables and other things.
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–
Recommended Action Reduce system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message%PQII-3-OWNERR : Unit [dec], buffer ownership error, pak = [hex]
Explanation An internal software error has occurred.
Recommended Action Call your Cisco technical support representative to obtain a software upgrade.
Error Message%PQII-1-TOOBIG : PQII([dec]/[dec]), packet too big
Explanation A packet greater than the assigned MTU of this serial interface has been queued up for transmission.
Recommended Action The system should recover. No action is required. If the message recurs, it may indicate an error related to data traffic patterns. Copy the error message exactly as it appears, and report it to your technical support representative.
Error Message%PQII-1-TOOSMALL : PQII([dec]/[dec]), packet was less than 2 bytes
Explanation A small packet (less than 2 bytes) was queued up for transmission. The interface cannot handle such small packets for transmission.
Recommended Action The system should recover. No action is required. If the message recurs, it may indicate a hardware error related to data traffic patterns. In this case, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%PQII-1-UNDERFLO : PQII([dec]/[dec]), Transmit underflow
Explanation During transmission of a frame, the local buffer of the serial controller chip has received insufficient data because data could not be transferred to the chip fast enough to keep pace with its output rate. Normally, such a problem is temporary, depending on transient peak loads within the system.
Recommended Action The system should recover. No action is required.
Error Message%PQII-1-UNEXPECTED_INTERRUPT : PQII([dec]), Unexpected modem-signal interrupt
Explanation The software did not expect to see a modem control signal change on this type of WIC card interface.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%PQII-3-UNKNOWN_SCCS : PQII, Incorrect SCC number
Explanation An internal software error has occurred.
Recommended Action Contact your technical support representative to obtain a software upgrade.
Error Message%PQII-1-UNKNOWN_WIC : PQII([dec]), WIC card has an unknown ID of [hex]
Explanation The software does not recognize the type of WIC card that has been plugged into the port module.
Recommended Action Check the part number on the WIC card to verify that it is supported in the Cisco IOS software release that is operational on the router, or contact your Cisco technical support representative for assistance.
Error Message%PQII-1-UNSUPPORTED_CONFIG : Slot [dec] has an unsupported combination of ISDN WAN interface cards
Explanation It is not possible to support the type of BRI card that is in slot 1 along with the incompatible type of BRI card that is in slot 0.
Recommended Action Remove one of the BRI cards from its slot.
Error Message%PQII-1-WRONG_SLOT : PQII([dec]), BRI card in wrong slot(1)
Explanation The BRI card is not supported in WIC slot 0.
Recommended Action Power down, move the BRI card to the other WIC slot on the port module, and reboot.
PQUICC Messages
The following are MPC860 quad integrated communications controller messages.
Error Message%PQUICC-1-BADHDXFSM : PQUICC([dec]/[dec]), Unexpected HDX state [dec], event [dec]
Explanation A bad event was detected in the state machine for half-duplex transmission and reception.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%PQUICC-5-COLL : Unit [dec], excessive collisions. Retry limit [dec] exceeded
Explanation An Ethernet cable is broken or is not terminated.
Recommended Action Check cables for proper connections and termination.
Error Message%PQUICC-1-CTSLOST : PQUICC([dec]/[dec]), Clear to Send Lost
Explanation The CTS input signal on a DTE serial interface became inactive while the frame is being transmitted. This problem is a result of a communication line failure or cable disconnection.
Recommended Action Check the serial interface cable and the communication equipment, such as the CSU/DSU.
Error Message%PQUICC-5-HBEAT : Unit [dec], heartbeat check failure
Explanation The Ethernet transceiver is malfunctioning.
Recommended Action Replace the Ethernet transceiver.
Error Message%PQUICC-1-INITFAIL : Unit [dec], initialization timeout failure, csr[dec]=[hex]
Explanation A software or hardware error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%PQUICC-5-LATECOLL : Unit [dec], late collision error
Explanation The Ethernet cable might be too long, or there could be too many repeaters with the result that the delay from one end to the other is too long. The Ethernet cable might be overloaded with too many users.
Recommended Action Ensure that your Ethernet cable is the correct length and that you do not have too many repeaters in use. If these conditions are not the problem, try removing hosts from the Ethernet segment to reduce the load.
Error Message%PQUICC-1-LINEFLAP : PQUICC([dec]/[dec]), Excessive modem control changes
Explanation The system has received too many modem control signal interrupts. Modem control signals are hardware handshake signals between DTE and DCE. The signals include either a DCD or a DSR, or both a DCD and a DSR.
Recommended Action Check the serial interface cable. The error can occur if the cable is disconnected or has come loose and is picking up noise. If the cable appears to be connected correctly, check the equipment connected to the cable.
Error Message%PQUICC-1-LOSTCARR : Unit [dec], lost carrier. Transceiver problem?
Explanation The Ethernet 10BASE-T cable is unplugged.
Recommended Action Reconnect the 10BASE-T Ethernet cable.
Error Message%PQUICC-1-NOMEMORY : Unit [dec], no memory for [chars]
Explanation The MPC860/PowerQUICC CPU was unable to access the memory it requires to carry out its functions. The following reasons are possible:
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–
–
Recommended Action Reduce system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message%PQUICC-3-OWNERR : Unit [dec], buffer ownership error, pak = [hex]
Explanation An internal software error has occurred.
Recommended Action Call your Cisco technical support representative to obtain a software upgrade.
Error Message%PQUICC-1-TOOBIG : PQUICC([dec]/[dec]), packet too big
Explanation A packet greater than the assigned MTU of this serial interface was queued for transmission.
Recommended Action The system should recover. No action is required. If the message recurs, it may indicate an error related to data traffic patterns. If this is the case, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%PQUICC-1-TOOSMALL : PQUICC([dec]/[dec]), packet was less than 2 bytes
Explanation A small packet (less than 2 bytes) was queued for transmission. The interface cannot handle such small packets for transmission.
Recommended Action The system should recover. No action is required. If the message recurs, it may indicate a hardware error related to data traffic patterns. If this is the case, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%PQUICC-1-TXERR : [chars]: Fatal transmit error. Restarting...
Explanation A fatal transmit error has occurred on the interface, causing the line to be restarted.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%PQUICC-3-UNDERFLO : Unit [dec], underflow error
Explanation During transmission of a frame, the local buffer of the controller chip has received insufficient data because data could not be transferred to the chip fast enough to keep pace with its output rate. Normally, such a problem is temporary, depending on transient peak loads within the system.
Recommended Action The system should recover. No action is required. If the problem recurs, it indicates a hardware error that might be related to data traffic patterns. If this is the case, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%PQUICC-1-UNEXPECTED_INTERRUPT : PQUICC([dec]), Unexpected modem-signal interrupt
Explanation The software has received a modem control signal change that was not expected on this type of WIC.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%PQUICC-3-UNKNOWN_SCC_TX_VECTOR : PQUICC, Unknown TX vector on port [dec]
Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%PQUICC-3-UNKNOWN_SCCS : PQUICC, Incorrect SCC number
Explanation An internal software error has occurred.
Recommended Action Contact your Cisco technical support representative to obtain a software upgrade.
Error Message%PQUICC-1-UNKNOWN_WIC : PQUICC([dec]), WIC card has an unknown ID of [hex]
Explanation The software does not recognize the type of WIC that is plugged into the port module.
Recommended Action Check the part number on the WIC to verify that it is supported in the Cisco IOS software release that is operational on the router, or contact your Cisco technical support representative.
Error Message%PQUICC-1-UNSUPPORTED_CONFIG : Slot [dec] has an unsupported combination of ISDN WAN interface cards
Explanation It is not possible to support the type of BRI card that is in slot 1 along with the incompatible type of BRI card that is in slot 0.
Recommended Action Remove one of the BRI cards from its slot.
Error Message%PQUICC-1-WRONG_SLOT : PQUICC([dec]), BRI card in wrong slot(1)
Explanation The BRI card is not supported in WIC slot 0.
Recommended Action Power down, move the BRI card to the other WIC slot on the port module, and reboot.
PQUICC_ASYNC Messages
The following are asynchronous MPC860 quad integrated communications controller messages.
Error Message%PQUICC_ASYNC-3-CTSLOST : Unit [dec], Clear to Send Lost
Explanation The CTS input signal on a DTE serial interface became inactive during transmission of a frame. This problem is a result of a communication line failure or a cable disconnection.
Recommended Action Check the serial interface cable and the communication equipment, such as the CSU/DSU.
PQUICC_ASYNC_NOMEM Messages
The following are Integrated Port Module Asynchronous Driver messages.
Error Message%PQUICC_ASYNC_NOMEM-3-NOMEMORY : No memory for [chars] of unit [dec]
Explanation The router does not have enough memory to perform the requested function.
Recommended Action Consider adding more shared memory. Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
PQUICC_ETHER Messages
The following are Ethernet MPC860 quad integrated communications controller messages.
Error Message%PQUICC_ETHER-5-COLL : Unit [dec], excessive collisions. Retry limit [dec] exceeded
Explanation An Ethernet cable is broken or is not terminated.
Recommended Action Check cables for proper connections and termination.
Error Message%PQUICC_ETHER-5-HBEAT : Unit [dec], heartbeat check failure
Explanation The Ethernet transceiver is malfunctioning.
Recommended Action Replace the Ethernet transceiver.
Error Message%PQUICC_ETHER-1-INITFAIL : Unit [dec], initialization timeout failure, csr[dec]=[hex]
Explanation A software or hardware error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%PQUICC_ETHER-5-LATECOLL : Unit [dec], late collision error
Explanation A new network may not have been engineered properly or adding a regenerator to an existing network may have changed the network specifications. This message refers only to the Ethernet connection and network. Ethernet has specific limitations for physical distance and number of nodes on a span. The Ethernet cable might be too long, or there could be too many repeaters with the result that the delay from one end to the other is too long. The Ethernet cable might be overloaded with too many users.
Recommended Action Ensure that your Ethernet cable is the correct length and that you do not have too many repeaters in use. If these conditions are not the problem, try removing hosts from the Ethernet segment to reduce the load.
Error Message%PQUICC_ETHER-1-LOSTCARR : Unit [dec], lost carrier. Transceiver problem?
Explanation The Ethernet 10BASE-T cable is unplugged.
Recommended Action Reconnect the 10BASE-T Ethernet cable.
Error Message%PQUICC_ETHER-1-LOSTCARR_1 : Unit [dec], lost carrier. Transceiver problem?
Explanation The 10BASE-T Ethernet cable is unplugged.
Recommended Action Connect the 10BASE-T Ethernet cable.
Error Message%PQUICC_ETHER-1-SHOWFAIL : PQUICC/ETHER([dec]/[dec]), Memory error at [chars]
Explanation The PQUICC Ethernet controller could not allocate the memory required to display the controller.
Recommended Action Clear the interface. If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%PQUICC_ETHER-1-TXERR : [chars]: Fatal transmit error. Restarting...
Explanation A fatal transmission error has occurred on the interface, causing the line to be restarted.
Recommended Action If this message recurs, contact your Cisco technical support representative for assistance.
Error Message%PQUICC_ETHER-3-UNDERFLO : Unit [dec], underflow error
Explanation During transmission of a frame, the local buffer of the controller chip received insufficient data because the data could not be transferred to the chip fast enough to keep pace with its output rate. Normally, such a problem is temporary, depending on transient peak loads within the system.
Recommended Action The system should recover. No action is required. If the problem recurs, it indicates a hardware error that might be related to data traffic patterns. If this is the case, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%PQUICC_ETHER-1-UNSUP_BOOM_SLOT : BOOM Ethernet Interface is not supported on slot: [dec]
Explanation The specific Ethernet interface is not supported on the specified slot.
Recommended Action Use the 10BASE-T Ethernet LAN interface card (BOOM card) in slot 0.