Cisco IOS Release 12.4 System Messages, Volume 1 of 2
ENV_MON through FR_FRAG

Table Of Contents

ENV_MON Messages

ENVM Messages

ENVMON Messages

EOU Messages

EPAD Messages

EPLD Messages

ESW_STORM_CONTROL Messages

ESW_WIC_FLTMG Messages

ESWILP_CFG Messages

ESWILP_FLTMG Messages

ESWITCH Messages

ESWMOD Messages

ESWMRVL_FLTMG Messages

ET2 _MODULE Messages

ETHERNET Messages

EVENT Messages

EVENT_TRACE Messages

EXFREE Messages

EXPRESSION Messages

EXTASSIGNER Messages

FABRIC Messages

FALLBACK Messages

FAN Messages

FARM_DRPRM Messages

FASTBLK Messages

FB Messages

FB_COREDUMP Messages

FBINFO Messages

FCIP Messages

FCL Messages

FDDI Messages

FDM Messages

FDM_HA Messages

FECPM Messages

FESMIC_FLTMG Messages

FIB Messages

FIB_HM Messages

FIB_HM_MVL Messages

FILESYS Messages

FIO_TDM Messages

FLASH Messages

FLEX_DNLD Messages

FLEXDSPRM Messages

FM Messages

FPGA Messages

FR Messages

FR_ADJ Messages

FR_ELMI Messages

FR_FRAG Messages

FR_VCB Messages


ENV_MON Messages

The following are Cisco 12000 platform environmental monitor messages.

Error Message    

%ENV_MON-2-FAN : Fan array has reached [chars] level.

Explanation    There might be a hardware problem with the fan array. If the error condition continues for two minutes, the router shuts down automatically to prevent damage to router components.

Recommended Action    If the system shuts down, replace the fan tray. Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%ENV_MON-2-FANOK : Fan array has recovered.

Explanation    One or more of the variable speed fans has recovered from a prior failure.

Recommended Action    No action is required.

Error Message     

%ENV_MON-1-SHUTDOWN : Environmental Monitor initiated shutdown

Explanation    The system has reached a shutdown temperature level, and the router is being shut down to avoid any damage.

Recommended Action    Attempt to resolve the temperature problem. If the problem cannot be resolved, contact your Cisco technical support representative for assistance.

Error Message     

%ENV_MON-2-SUPPLY : [chars] Power Supply is Non-Operational

Explanation    A power supply is not working or has not been turned on.

Recommended Action    Check that the power supply is on; if it is on and still does not operate, contact your Cisco technical support representative for assistance.

Error Message     

%ENV_MON-2-TEMP : [chars] temperature has reached [chars] level at [dec](C)

Explanation    The temperature sensor specified has reached a warning or critical level and has reached or exceeded a condition that is outside its acceptable range.

Recommended Action    Attempt to resolve the temperature problem. If the problem cannot be resolved, contact your Cisco technical support representative for assistance.

Error Message     

%ENV_MON-3-UNKNOWN_TEMP_SENSOR : sensor [dec] in slot [dec] value = [dec].[dec]

Explanation    A temperature measurement has been received from an unknown sensor. A software error may have occurred, or the MBus data may have been corrupted.

Recommended Action    No action is required. However, if this message recurs, indicating a continued condition, contact your Cisco technical support representative.

Error Message     

%ENV_MON-3-UNKNOWN_VOLTAGE_SUPPLY : supply [dec] in slot [dec] value = [dec]

Explanation    A voltage measurement was received from an unknown supply. A software error may have occurred, or the MBus data may have been corrupted.

Recommended Action    No action is required. However, if this message recurs, indicating a continued condition, contact your Cisco technical support representative.

Error Message     

%ENV_MON-2-VOLTAGE : [chars] volts has reached [chars] level at [chars](V)

Explanation    The voltage supply specified has reached a critical level and is now out of specification.

Recommended Action    Verify the failure and contact your Cisco technical support representative for the repair or replacement of the equipment.

ENVM Messages

The following are environmental monitor messages.

Error Message    

%ENVM-3-BLOWER : [chars] may have failed

Explanation    One of the cooling fans on the router may be close to failure.

Recommended Action    Replace the fan as soon as possible, or the system may either shut itself down or operate improperly.

Error Message    

%ENVM-1-CAN_NOT_POWER_ON_DFC : Can't power on DFC on slot [dec] for unknown reason.\n

Explanation    A DFC has failed to power on.

Recommended Action    Check the power plug to the DFC on the slot. If the DFC still fails to power on, unplug and perform diagnostics on the DFC.

Error Message    

%ENVM-3-CPUCARD : Unknown CPU type [dec]

Explanation    A CPU card in the system was not recognized by the software.

Recommended Action    Ensure that the image you are loading supports the NPE in the chassis. Enter the show version command. Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%ENVM-2-CRITICAL : [chars] measured at [chars]

Explanation    One of the measured environmental test points for voltage or temperature, as indicated by the message, has exceeded a critical level.

Recommended Action    Correct the specified condition as quickly as possible or take the system offline and power down. If the system fails, it shuts down automatically as a preventive measure.

If the message is a temperature warning, perform the following checks:

1. Ensure that a fan in a power supply module or a fan module has not failed.

2. Ensure that a fan module is not missing from the system.

3. Ensure that the room cooling or air conditioning is functioning properly.

If it is a voltage problem on multiple cards, check your input AC/DC voltage source. If it is a voltage problem on a single card, ensure that a backup or spare card is available for replacement in case the voltage continues to deteriorate on that card.

If you think the message is in error, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%ENVM-1-DFC_BUSYOUT : All DFCs are busy out due to board over temperature.\n

Explanation    The system has experienced an over-temperature condition. For the Cisco AS5350 and AS5400: all DFCs are busy out to prevent the DFCs from damage and to cool the temperature of the system.

Recommended Action    Check the air conditioning and the surrounding area of the Cisco AS5350 and AS5400. Enter the show environment command to display temperature data and compare that data with a temperature meter.

Error Message     

%ENVM-1-DFC_POWER_DOWN : A DFC is powered down due to board over-temperature. Slot: [dec], Type: [chars]\n

Explanation    The system has experienced an over-temperature condition. For the Cisco AS5350 and AS5400: a DFC is powered down to prevent the DFC from damage and to cool the temperature of the system.

Recommended Action    Check the air conditioning and the surrounding area of the Cisco AS5350 and AS5400. Enter the show environment command to display temperature data and compare that data with a temperature meter.

Error Message     

%ENVM-1-DFC_POWER_ON : A DFC is powered on due to board temperature cooling down. Slot: [dec], Type: [chars]\n

Explanation    The temperature in the system has cooled down, and the DFC has been powered back on.

Recommended Action    For the Cisco AS5350 and AS5400: when the board temperature cools down, a DFC is powered on and begins working. Enter the show environment command to display temperature data and compare that data with a temperature meter to verify the recovery.

Error Message    

%ENVM-1-DFC_UNBUSYOUT : All DFCs are unbusy out due to board temperature cooling down.\n

Explanation    The system has experienced an over-temperature condition.

Recommended Action    For the Cisco AS5350 and AS5400: when the board temperature cools down, all DFCs are unbusy out and resume working. Enter the show environment command to display temperature data and compare that data with a temperature meter to verify the recovery.

Error Message     

%ENVM-3-DISABLE_ENVM : AS5400/AS5350 Environmental Monitor is disabled.\n

Explanation    A configuration command can disable the Cisco AS5350 or AS5400 environmental monitor when a user does not need it in certain situations.

Recommended Action    For the Cisco AS5350 and AS5400: after the environmental monitor is disabled, both a console message and an SNMP trap are sent out. No action is required.

Error Message     

%ENVM-1-DROP_FAN_MONITOR : Environmental Monitor of Fans is dropped.\n

Explanation    If a temperature sensor at an inlet or outlet fails to work, the system no longer performs environmental monitoring of the fans.

Recommended Action    For the Cisco AS5350 and AS5400: after the fan monitoring is dropped, only a console message is sent out and the alarm is activated. Enter the show environment command to display temperature data and compare that data with the data received from a temperature meter. If the sensor has failed, contact your Cisco technical support representative to replace the temperature sensor.

Error Message     

%ENVM-1-DROP_TEMP_MONITOR : Environmental Monitor of Temperature is dropped.\n

Explanation    If all temperature sensors fail to work, the system no longer performs environmental monitoring of the temperature.

Recommended Action    For the Cisco AS5350 and AS5400: after the temperature monitoring is dropped, only a console message is sent out and the alarm is activated. Enter the show environment command to display temperature data and compare that data with the data received from a temperature meter. If the sensor has failed, contact your Cisco technical support representative to replace the temperature sensor.

Error Message    

%ENVM-3-ENABLE_ENVM : AS5400/AS5350 Environmental Monitor is enabled.\n

Explanation    A configuration command can enable the Cisco AS5350 and AS5400 environmental monitor after it was disabled in certain situations.

Recommended Action    For the Cisco AS5350 and AS5400: after the environmental monitor is enabled, both a console message and an SNMP trap are sent, and all the actions of the environmental monitor are taken if necessary.

Error Message    

%ENVM-2-ENVCRIT : [chars] measured at [chars]

Explanation    One of the measured environmental test points exceeds an extreme threshold.

Recommended Action    Correct the specified condition or the system might shut down as a preventive measure. This condition could cause the system to fail to operate properly. If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%ENVM-3-ENVDATA : Environment data in [chars] invalid at slot [dec]

Explanation    The environmental threshold data in the ID EEPROM of the system board is corrupted.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Enter the show diag slot-number command, with slot-number being the slot number of the affected card. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support and show diag slot-number commands and your pertinent troubleshooting logs.

Error Message    

%ENVM-4-ENVM_NULL : [chars]

Explanation    The software pointer for the environmental monitor table is empty. The platform subsystem may not have been initialized properly.

Recommended Action    Shut down and restart the system. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%ENVM-4-ENVM_TBL_NULL : [chars]

Explanation    The pointer table for a temperature, voltage, or power supply environmental component is empty. The platform subsystem may not have been initialized properly.

Recommended Action    Shut down and restart the system. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message     

%ENVM-4-ENVWARN : [chars] measured at [chars]

Explanation    One of the measured environmental test points has exceeded the warning threshold.

Recommended Action    Closely monitor the condition, and correct it if possible. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%ENVM-3-FAN_FAIL : [chars] fail to work.\n

Explanation    Some cooling fans have failed to work. This situation is detected by the temperature delta between the inlet and outlet. A large temperature delta indicates a fan failure.

Recommended Action    Replace the fan as soon as possible, or the system may shut itself down or fail to operate properly.

Error Message     

%ENVM-3-FAN_OK : [chars] recovered to work.\n

Explanation    Some cooling fans have recovered. This situation is detected by the temperature delta between the inlet and outlet. A small temperature delta indicates fan recovery.

Recommended Action    Verify that the fans are working properly by checking the four fans. Enter the show environment command to display temperature delta data and verify the recovery.

Error Message    

%ENVM-6-FANCHANGE : [chars] changed from [chars] to [chars]

Explanation    The fan has changed its status because of the removal or insertion of a fan module in the system.

Recommended Action    This is an informational message only. No action is required.

Error Message    

%ENVM-6-FANMISSING : Fan may have been removed

Explanation    The software has detected that a fan is missing. If the system is not using a redundant power supply module, a fan module might be missing from the power supply bay.

Recommended Action    Ensure that you have installed two power supply modules or one power supply module and one fan module. If the error message recurs despite the installation of the correct number of power supply and fan modules, copy the message exactly as it appears on the console or in the system log, and enter the show diag chassis command. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show diag chassis, show logging, and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%ENVM-3-FRUUNKNOWN : Power supply or fan module in bay [dec] type unknown

Explanation    The power supply or fan module type is unknown. The ID EEPROM of the module might not have been programmed or might have been corrupted, or the module might be an unsupported type.

Recommended Action    Use only system-supported power supply or fan module types.

If there are redundant power supply modules and only one of the modules has an unknown type, replace the unknown module (as indicated by the bay number) with a supported power supply module.

If there are redundant power supply modules and all of them have unknown types, take the system offline, power down, and replace the modules.

If there is one unknown type power supply module and one fan module, take the system offline, power down, and replace the unknown type module.

If there is one good power supply module and one unknown type fan module, replace the fan module.

If the error message recurs despite having correct types of power supply and fan modules installed, enter the show environment all and the show diag chassis commands. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show commands and your pertinent troubleshooting logs.

Error Message    

%ENVM-3-IDPROM : Access to [chars] failed at slot [dec]

Explanation    Environmental monitoring threshold levels could not be read from the specified ID EEPROM for the specified card. The ID EEPROM is not accessible because of a hardware failure, because of incompatible Cisco IOS software, or because the ID EEPROM contents have been corrupted.

Recommended Action    Enter the show diag slot-number command, with slot-number being the slot number of the affected card, and perform one of the following actions:

If the output of the show diag slot-number command does not include a dump of the corresponding ID EEPROM, the condition is probably caused by a card hardware failure. Replace the card.

If the output of the show diag slot-number command includes a dump of the ID EEPROM, the contents are probably corrupted. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support and show diag slot-number commands and your pertinent troubleshooting logs.

Error Message    

%ENVM-3-IOCARD_REV : [chars]

Explanation    The revision number of the I/O card is not known. The I/O card plug-in is not recognized.

Recommended Action    Insert the correct version of the I/O card. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%ENVM-3-LASTENV : [chars]

Explanation    Operational data related to environmental monitoring could not be saved to nonvolatile storage in the chassis backplane EEPROM. This condition can be caused by an EEPROM (hardware) failure.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%ENVM-4-LONGBUSY : C2W Interface busy for long time reading temperature sensor [dec]

Explanation    Not available.

Recommended Action    Not available.

Error Message    

%ENVM-3-NOACK : Access to [chars] in slot [dec] failed

Explanation    Access to one of the temperature sensors failed because the device was not ready. The software will attempt to access the sensor again.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%ENVM-3-NOFORK : Could not start environment polling process

Explanation    Because the software could not spawn the environmental monitoring process, possibly because of low memory, no monitoring is performed.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message     

%ENVM-1-OIR_POWER_DOWN : Environmental monitor is trying to power down a DFC by simulating OIR removal. Slot: [dec], Type: [chars]\n

Explanation    The system experienced an over-temperature condition. For the Cisco AS5350 and AS5400: a DFC has been powered down to prevent the DFC from damage and to cool down the temperature. The environmental monitor applies the scheme of OIR removal to power down the DFC.

Recommended Action    Ensure that the ambient temperature of the room is not too high and that air flow to the card is not blocked. Check the air conditioning and the surrounding area of the Cisco AS5350 and AS5400.

Error Message    

%ENVM-1-OIR_POWER_ON : Environmental monitor is trying to power on a DFC by simulating OIR insertion. Slot: [dec], Type: [chars]\n

Explanation    The temperature has cooled down inside the chassis. For the Cisco AS5350 and AS5400: when the board temperature cools down, a DFC has been powered back on and is working. The environmental monitor applies the scheme of OIR insertion to power on the DFC.

Recommended Action    No action is required.

Error Message    

%ENVM-1-OK_FAN_MONITOR : Environmental Monitor of Fans is recovered.

Explanation    The temperature sensors at the inlet or outlet have recovered and the environmental monitoring of the fans has recovered.

Recommended Action    For the Cisco AS5350 and AS5400: once the fan monitoring is recovered, a console message is sent out and the alarm is disabled. The fan state is set as normal. Enter the show environment command to display temperature data and compare with a temperature meter to verify the recovery.

Error Message     

%ENVM-1-OK_TEMP_MONITOR : Environmental Monitor of Temperature is recovered.

Explanation    The temperature sensor has recovered, and the environmental monitoring of the fans has recovered.

Recommended Action    For the AS5350 and AS5400: after temperature monitoring is recovered, a console message is sent out and the alarm is disabled. The temperature state is set as normal. Enter the show environment command to display temperature data and compare that data with the data received from a temperature meter to verify the recovery.

Error Message    

%ENVM-6-PSCHANGE : [chars] changed from [chars] to [chars]

Explanation    A new type of power supply in the system has been detected. This message can be expected when hot-swappable power supplies are swapped. This is an informational message only.

Recommended Action    No action is required.

Error Message    

%ENVM-6-PSLEV : [chars] state changed from [chars] to [chars]

Explanation    One of the power supply test points has undergone a state change.

Recommended Action    Closely monitor the condition and correct if possible. If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%ENVM-6-PSMISMATCH : Both AC and DC power supplies detected

Explanation    A mix of AC and DC power supply modules has been detected. Such a mix is not supported. Both power supply modules must be of the same type, either AC or DC.

Recommended Action    Use only one type of power supply. Remove one of the two power supply modules and either replace the removed one with the same type as the other power supply or operate the system on a single power supply.

If you think the message is in error, enter the show diag chassis and show environment all commands. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show commands and your pertinent troubleshooting logs.

Error Message    

%ENVM-6-PSOK : [chars] now appears to be working correctly.

Explanation    The failed power supply has recovered and is now operational.

Recommended Action    Check the external connections to the power supply and monitor it for any more failure messages. If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%ENVM-4-READERROR : Error reading temperature sensor [dec]

Explanation    Unavailable.

Recommended Action    Unavailable.

Error Message    

%ENVM-3-REFVOLT : [chars]

Explanation    The reference voltage has been measured as zero volts.

Recommended Action    If this message is displayed 3 or more times, check the power supply. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%ENVM-4-RPSFAIL : [chars] may have a failed channel

Explanation    One of the power supplies in a dual (redundant) power supply might have failed.

Recommended Action    Check the inputs to the power supply or replace the faulty power supply as soon as possible to avoid an unplanned outage. If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%ENVM-0-SHUT : Environmental Monitor initiated shutdown

Explanation    The environmental monitor has initiated a system shutdown.

Recommended Action    Look at previous environmental messages to determine the cause of the shutdown, and correct the condition if possible. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%ENVM-0-SHUTDOWN : Environmental Monitor initiated shutdown due to [chars]in slot [dec]

Explanation    The environmental monitor initiated a system shutdown because of a temperature or voltage condition.

Recommended Action    Read any previous environmental messages to determine the cause of the shutdown and correct the cause, if possible. If you determine that the shutdown was in error, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%ENVM-0-STATUS_NOT_READY : Environmental Monitor temperature sensor not ready

Explanation    The temperature sensor is not ready.

Recommended Action    The temperature hardware might have to be replaced. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%ENVM-1-TEMP_SENSOR_FAIL : Temperature sensor #[dec] fails to work.\n

Explanation    a sensor generates extraordinary data, such as recording a temperature higher than 200 degrees C; the temperature change exceeds limits in 1 minute, such as 25 degrees C; or the temperature differential between sensors in the same device is greater than the limit, such as 25 degrees C.

Recommended Action    For the Cisco AS5350 and AS5400: after the failure of a temperature sensor is detected, the environmental monitor sets the temperature state of that sensor as disabled and sends out a console message. The temperature data from that sensor is ignored in temperature monitoring. Enter the show environment command to display the temperature data and compare that data with a temperature meter. If the sensor has failed, contact your Cisco technical support representative to replace the temperature sensor.

Error Message     

%ENVM-1-TEMP_SENSOR_OK : Temperature sensor #[dec] recovers to work.

Explanation    A sensor generates extraordinary data, such as recording a temperature higher than 200 degrees C; the temperature change exceeds limits in 1 minute, such as 25 degrees C or the temperature differential between sensors is greater than the limit, such as 25 degrees C.

Recommended Action    For the Cisco AS3500 and AS5400: Once the recovery of a temperature sensor is detected, the environmental monitor will set the sensor state of that sensor as normal and send a console message. The temperature data from that sensor is read again in temperature monitoring. Enter the show environment command to display temperature data and compare with a temperature meter to verify the recovery.

Error Message     

%ENVM-1-TEMP_STATE : System detected that temperature is in [chars] condition.

Explanation    The environmental monitor detected a temperature change, either failure or recovery.

Recommended Action    Ensure that the room temperature is not too high and that air flow to the card is not blocked. If this condition persists, the environmental monitor might shut down the system. Check the air conditioning and the surrounding environment of the Cisco AS5350 or AS5400. If necessary, contact your Cisco technical support representative.

Error Message    

%ENVM-3-VOLT_NORMAL : System sensor Voltage name: [chars], is now operating under NORMAL voltage at [dec] mV.

Explanation    One of the measured environmental test points is below normal operating voltage.

Recommended Action    Unavailable.

Error Message     

%ENVM-1-VOLT_WARNING : Environmental monitor detects voltage out-of-range warning. Voltage name: [chars], Nominal: [dec] Voltage sensor reading: [dec]

Explanation    The voltage is either too high or too low. For AS5400/AS5350, a warning message is displayed on the console and an SNMP trap is sent out.

Recommended Action    Make sure that the power supply to the AS5400/AS5350 is normal. If the problem can not be corrected, power off the system to avoid damage to the internal parts.

Error Message    

%ENVM-4-WARNING : [chars] measured at [chars]

Explanation    One of the measured environmental test points for voltage or temperature has exceeded the warning level.

Recommended Action    Closely monitor the condition and correct it if possible.

If the message is a temperature warning, perform the following checks:

1. Ensure that a fan in a power supply module or a fan module has not failed.

2. Ensure that a fan module is not missing from the system.

3. Ensure that the room cooling or air conditioning is functioning properly.

If it is a voltage problem on multiple cards, check your input AC/DC voltage source. If it is a voltage problem on a single card, ensure that a backup or spare card is available for replacement in case the voltage continues to deteriorate on that card.

If you think the message is in error, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

ENVMON Messages

The following are environmental monitor messages.

Error Message    

%ENVMON-5-48V_STATUS : -48V supply [chars]

Explanation    The operational status of the -48V power supply has changed.

Recommended Action    No action is required.

Error Message     

%ENVMON-3-FAN_FAILED : Fan [dec] not rotating

Explanation    The fan is not rotating properly.

Recommended Action    Ensure that the fan power cable is properly attached to the fan power connector on the main board. If the problem persists, it indicates a chassis that requires replacement. Open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative to obtain a replacement chassis.

Error Message    

%ENVMON-3-FAN_OK : Fan [dec] rotating again

Explanation    The fan had previously reported a rotation error, but it is now operating correctly.

Recommended Action    No action is required.

Error Message     

%ENVMON-1-NO_PROCESS : Failed to create environmental monitor process

Explanation    An environmental monitor process could not be created. It is possible that sufficient memory in the router is unavailable.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%ENVMON-3-OVERTEMP_OK : System temperature normal

Explanation    The system previously detected an over-temperature condition that has now cleared. The over-temperature condition was most likely due to high ambient temperature where the router is located.

Recommended Action    The system is now operating at a normal temperature. No action is required.

Error Message     

%ENVMON-5-RPS : Redundant power supply [chars]

Explanation    A redundant power supply was either attached or removed.

Recommended Action    No action is required.

Error Message     

%ENVMON-5-RPS_STATUS : RPS [chars]

Explanation    The operational status of a redundant power supply has changed.

Recommended Action    No action is required.

Error Message     

%ENVMON-4-RTC : The Real Time Clock may have battery problem or it has not been set to the current time

Explanation    The real-time clock may have a battery problem or has not been set to the current time.

Recommended Action    Set the real-time clock to the current time after the system has been powered on. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

EOU Messages

The following are Extensible Authentication Protocol (EAP) over User Datagram Protocol (UDP) messages.

Error Message    

%EOU-6-AUTHSTATUS : [chars]|[IP_address]

Explanation    Authentication status has succeeded or failed for the specified host.

Recommended Action    This is an informational message regarding the authentication status that was returned by AAA. No action is required.

Error Message     

%EOU-6-AUTHTYPE : IP=[IP_address]| AuthType=[chars]

Explanation    This message describes the authentication type for the specified host.

Recommended Action    This is an informational message only. No action is required.

Error Message    

%EOU-4-BAD_PKT : IP=[IP_address]| Bad Packet=[chars]

Explanation    The router has received an invalid or malformed EAP packet from the specified host.

Recommended Action    Check the specified host for correct EAP operation.

Error Message    

%EOU-6-CTA : IP=[IP_address]| CiscoTrustAgent=[chars]

Explanation    This message reports whether Cisco Trust Agent has been detected on the specified host.

Recommended Action    Install Cisco Trust Agent on the host if it was not detected.

Error Message    

%EOU-6-IDENTITY_MATCH : IP=[IP_address]| PROFILE=EAPoUDP| POLICYNAME=[chars]

Explanation    The router has found the specified host under the EAPoUDP identity profile. There will no EAPoUDP association with this host, and the local policy, if configured, will be enforced.

Recommended Action    If you do not want the specified host to be exempted from authentication, remove its entry from EAPoUDP identity profile.

Error Message    

%EOU-4-MSG_ERR : Unknown message event reveived

Explanation    The EOU authentication process has received an unknown message event.

Recommended Action    If this message recurs, reload the device.

Error Message    

%EOU-6-POLICY : IP=[IP_address]| [chars]=[chars]

Explanation    The router has received policy attributes from AAA that will be enforced for the specified host.

Recommended Action    This is an informational message. No action is required.

Error Message    

%EOU-6-POSTURE : IP=[IP_address]| HOST=[chars]| Interface=[chars]

Explanation    This message reports the posture validation status for the specified host.

Recommended Action    No action is required.

Error Message    

%EOU-2-PROCESS_ERR : Router could not create a EAPoUDP process

Explanation    The router could not create a critical EAPoUDP process.

Recommended Action    Reload the device.

Error Message    

%EOU-4-PROCESS_STOP : PROCESS=[chars]| ACTION=[chars].

Explanation    The specified process has stopped.

Recommended Action    Reload the device.

Error Message    

%EOU-5-RESPONSE_FAILS : Received an EAP failure response from AAA for host=[IP_address]

Explanation    The router has received an EAP failure response from AAA indicating that host credentials could not be validated. The failure is probably due to unsuccessful validation of host credentials by AAA.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%EOU-6-SESSION : IP=[IP_address]| HOST=[chars]| Interface=[chars]

Explanation    An entry has been created or deleted for the host on the specified interface.

Recommended Action    This is an informational message only. No action is required.

Error Message    

%EOU-4-SOCKET : EAPoUDP socket binding fails for PORT=[hex]. Check if the interface
has valid IP address.

Explanation    The EAPoUDP process could not bind its port to a valid interface address. This condition is probably caused by a missing IP address on the interface.

Recommended Action    Configure a valid IP address to the interface.

Error Message    

%EOU-6-SQ : IP=[IP_address]| STATUSQUERY|[chars]

Explanation    The status query for the specified host either failed or was invalid.

Recommended Action    No action is required.

Error Message    

%EOU-4-UNKN_EVENT_ERR : UNKNOWN Event for HOST=[IP_address]| Event=[dec].

Explanation    An unknown message was received for the EAPoUDP process.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%EOU-4-UNKN_PROCESS_ERR : An unknown operational error occurred.

Explanation    The EOU process cannot operate because of an internal system error.

Recommended Action    Reload the device.

Error Message     

%EOU-4-UNKN_TIMER_ERR : An unknown Timer operational error occurred

Explanation    The EOU process cannot operate because of an internal system error.

Recommended Action    Reload the device.

Error Message    

%EOU-4-VALIDATION : Unable to initiate validation for HOST=[IP_address]| INTERFACE=[chars].

Explanation    The EAPoUDP function could not start the posture validation procedure for the specified host. This condition is probably caused by a failure to bind the EAPoUDP port.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%EOU-4-VERSION_MISMATCH : HOST=[IP_address]| Version=[dec]

Explanation    A mismatch in the EAPoUDP version was detected on the specified host. Incompatible EAPoUDP versions have been detected between peers.

Recommended Action    Check the EAPoUDP versions on the peers.

EPAD Messages

The following are encryption port adapter driver (EPAD) messages.

Error Message    

%EPAD-1-ERROR : [chars]

Explanation    A software error has occurred. The message will include more information that can be used to identify the problem.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%EPAD-1-INITFAIL : [chars]

Explanation    The encryption port adapter has failed to initialize.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may help identify the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, contact your Cisco technical support representative and provide the representative with the gathered information.

Error Message     

%EPAD-1-WARNING : [chars]

Explanation    A nonfatal warning condition has occurred. The message will include more information about the nature of the problem.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

EPLD Messages

The following are EPLD messages.

Error Message    

%EPLD-4-COMPLETE :
############# FEATURE CARDS FPGA DOWNLOAD COMPLETED #########
# In order for feature cards to function, power-cycle CMM #
# immediately! Do not change/save configuration #
# until after power-cycle or configurations for feature #
# cards will be lost... #
#############################################################

Explanation    Informational.

Recommended Action    Power-cycle the CMM immediately. Reload the CMM with the same image or it will not function properly.

Error Message     

%EPLD-4-COMPLETE_ZP :
############# FEATURE CARDS FPGA DOWNLOAD COMPLETED #########
# In order for feature cards to function, power-cycle CMM #
# immediately and reload with ZP image! #
# Do not change/save configuration until after power-cycle #
# or configurations for feature cards will be lost... #
#############################################################

Explanation    Informational.

Recommended Action    Power-cycle the CMM immediately. Reload the CMM with a ZP image, or the CMM will not function properly.

Error Message     

%EPLD-3-DOWNGRADE : [chars]

Explanation    Informational.

Recommended Action    No action is required.

Error Message     

%EPLD-3-ERROR : [chars]

Explanation    Informational.

Recommended Action    No action is required.

Error Message     

%EPLD-6-INFO : [chars]

Explanation    Informational.

Recommended Action    No action is required.

Error Message     

%EPLD-4-START_WARNING :
############### START FPGA DOWNLOAD PROCESS #################
# All feature cards will not be enabled during FPGA #
# download. Please ignore configuration 'invalid' messages #
# at boot up time. Do not change/save configuration #
# until after FPGA download is completed and power-cycle #
# or configurations for feature cards will be lost... #
#############################################################

Explanation    Informational.

Recommended Action    Do not change or save the configuration or the feature card configurations will be lost. Wait for the download to complete and then power-cycle the CMM when prompted.

Error Message     

%EPLD-3-UPGRADE : [chars]

Explanation    Informational.

Recommended Action    No action is required.

Error Message     

%EPLD-4-WARNING : [chars]

Explanation    Informational.

Recommended Action    No action is required.

ESW_STORM_CONTROL Messages

The following are storm control messages.

Error Message     

%ESW_STORM_CONTROL-2-SHUTDOWN : Storm control shut down [chars]

Explanation    Excessive traffic has been detected on a port that has been configured to be shut down if a storm event is detected.

Recommended Action    Once the source of the packet storm has been fixed, reenable the port by entering the port command in global configuration mode.

ESW_WIC_FLTMG Messages

The following are Ethernet Switch WIC fault management messages.

Error Message     

%ESW_WIC_FLTMG-4-ESW_WIC_POWER_ERR : esw wic power : [chars]

Explanation    An error involving the power of the Ethernet switch WAN interface card has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message     

%ESW_WIC_FLTMG-7-INTERNAL_ERR : Internal error: [chars]

Explanation    An internal error has occurred. Additional details are available in the error message text.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%ESW_WIC_FLTMG-5-NOTICE : Notice: [chars]

Explanation    This message provides information regarding the Ethernet switch.

Recommended Action    This is an informational message only. No action is required.

Error Message     

%ESW_WIC_FLTMG-4-VLANMACADDR_ALLOC_ERR : Ethernet Switch VLAN MAC Addr allocation error : [chars]

Explanation    All available MAC addresses have been used, and no MAC addresses are available to allocate to the VLAN specified in the message. STP will not run for the specified VLAN as it does not have a MAC address for its bridge ID. The maximum number of VLANs have most likely been exceeded.

Recommended Action    Ensure that the number of configured VLANs is less than the maximum number allowable for the system. If you determine that the number of configured VLANs are within the acceptable limit, copy the message exactly as it appears on the console or in the system log. Enter the show running-config and show spanning-tree brief commands to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show running-config and show spanning-tree brief commands and your pertinent troubleshooting logs.

Error Message     

%ESW_WIC_FLTMG-5-WARNING : Warning: [chars]

Explanation    This message contains a warning-level Ethernet switch message. In general this message will alert the user to a problem concerning an invalid configuration. Additional details on the nature of the message are available in the error message text.

Recommended Action    Correct the condition specified in the error message text. If you cannot correct the condition, copy the message exactly as it appears on the console or in the system log. open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

ESWILP_CFG Messages

The following are Ethernet switch module configuration messages.

Error Message    

%ESWILP_CFG-3-SWITCH_MODULE_COUNT : The number of switching modules in the system exceeds the supported configuration. The system supports a maximum of [dec] switching modules.

Explanation    The number of switching modules has exceeded the maximum number that can be supported by the system.

Recommended Action    Remove the extra switching modules and reload the router.

ESWILP_FLTMG Messages

The following are ESWILP fault management-related messages.

Error Message    

%ESWILP_FLTMG-4-ESWILP_POWER_ERR : eswilp power : [chars]

Explanation    This is an ESWILP power-related message.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%ESWILP_FLTMG-4-ESWILP_STORMCTRL_ERR : eswilp stormctrl : [chars]

Explanation    A condition related to ESWILP storm control has occurred. The message text provides more information on the nature of the condition.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%ESWILP_FLTMG-7-INTERNAL_ERR : Internal error: [chars]

Explanation    An internal error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%ESWILP_FLTMG-5-NOTICE : Notice: [chars]

Explanation    This is a notification message.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%ESWILP_FLTMG-5-STACKING_LINK : interface [chars], changed state to [chars]

Explanation   <