Cisco IOS Release 12.4 System Messages, Volume 1 of 2
AAA through ASPP

Table Of Contents

System Messages

AAA Messages

AAA_CACHE Messages

AAAA Messages

AC Messages

ACCESS_IE Messages

ACLMERGE Messages

ADAPTER Messages

ADJ Messages

AESOP_AIM Messages

AHDLC_TRINIAN

AICMGMT Messages

AIM Messages

AIP Messages

ALARM Messages

ALC Messages

ALIGN Messages

ALPS Messages

AMD79C971_FE Messages

AMDP2_FE Messages

AP Messages

APPFW Messages

APS Messages

ARAP Messages

ARCHIVE_CONFIG Messages

ARCHIVE_DIFF Messages

AS5400 Messages

AS5400_ENVM Messages

ASPP Messages


System Messages


This section lists messages alphabetically by facility and mnemonic.

AAA Messages

The following are authentication, authorization, and accounting messages.

Error Message    

%AAA-2-AAAMULTILINKERROR : [chars]([hex]): Acct db for Id [hex] absent

Explanation    An AAA internal error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAA-3-ACCT_IOMEM_LOW : AAA ACCT process suspended : low I/O memory

Explanation    An AAA accounting process has been suspended because of insufficient I/O memory.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AAA-6-ACCTSESSIDWRAP : Accounting-Session-ID [dec] exceeded max value allowed

Explanation    The value in the accounting session ID exceeds the maximum allowed value.

Recommended Action    This is an informational message only. No action is required.

Error Message    

%AAA-3-ATTRFORMATERR : Attribute with unknown format [dec]

Explanation    An attribute was found with an invalid or unknown format.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAA-3-AUTH_LOW_IOMEM : AAA process is suspended due to low I/O memory

Explanation    An AAA process has been suspended from processing incoming requests because of insufficient I/O memory.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AAA-3-AUTHORMLISTUNDEF : Authorization method list '[chars]' is not defined. Please define it.

Explanation    The method list specified in the error message has not yet been defined but has been used in a command.

Recommended Action    Define the method list before using it in a command.

Error Message    

%AAA-3-BADCURSOR : invalid cursor index [dec] max [dec] service [chars] protocol [chars]

Explanation    An AAA client has provided an invalid attribute cursor to AAA.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AAA-3-BADHDL : invalid hdl AAA ID [int], hdl [hex], [chars]

Explanation    An AAA client has provided an invalid attribute list handle to AAA.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AAA-3-BADLIST : invalid list AAA ID [int]

Explanation    An AAA client has provided an invalid attribute list to AAA.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAA-3-BADMETHOD : Cannot process [chars] method [int]

Explanation    A method list function has encountered a method list that was unknown or that could not be processed.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAA-3-BADMETHODERROR : Cannot process [chars] method [chars]

Explanation    A method list function has encountered a method type that is unknown or that cannot be handled.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AAA-3-BADPROTOCOL : Unknown protocol [int]

Explanation    The AAA subsystem has encountered an unknown protocol type.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAA-3-BADSERVERTYPEERROR : Cannot process [chars] server type [chars]

Explanation    A method list function encountered a server type that was unknown, or could not be handled. This may be due to a server misconfiguration.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AAA-3-BADSERVICE : Unknown service [int]

Explanation    The AAA subsystem has encountered an unknown service type.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAA-3-BUFFER_OVERFLOW : Radius I/O buffer has overflowed

Explanation    An unusually large number of RADIUS attributes has caused AAA to overflow the RADIUS I/O buffer.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAA-2-FORKFAIL : Cannot fork process [chars]

Explanation    An attempt to fork a process has failed.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAA-3-IPILLEGALMSG : Invalid use of ip_pid([int])

Explanation    A process has sent an illegal message to IP to which IP has not subscribed.

Recommended Action    If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAA-3-ISDNINTF : [chars] [chars]: Can not apply configuration to ISDN channel:
"[chars]"

Explanation    Virtual profiles and virtual access interfaces are required to apply configuration to ISDN. Configuration can not be applied to individual ISDN channels.

Recommended Action    Refer to the section on "Configuring virtual profiles by AAA Configuration" in the Cisco IOS Dial Technologies Configuration Guide.

Error Message    

%AAA-3-MLIST_INTERNAL_ERROR : method list '[chars]': [chars]

Explanation    An internal software error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAA-3-MLIST_TOO_MANY_METHODS : method list '[chars]'

Explanation    An internal software error has occurred. An AAA client attempted to add too many methods to a method list.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAA-3-NOTABLE : AAA ID [int]

Explanation    A resource failure involving AAA has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AAA-3-NULLCURSOR : Null cursor

Explanation    An AAA client has provided a nonexistent attribute cursor to AAA.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAA-3-NULLVRF : Null vrf entry

Explanation    A VRF entry with a null value was found while the AAA VRF attributes were being compared.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AAA-3-PARSEERR : parser is unable to parse [chars] per-user unconfigure command

Explanation    All attempts to parse the specified per-user unconfigure command have failed. The specified unconfigure command was not unconfigured.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAA-3-PARSEERR : Error([dec]) parser is unable to parse [chars] per-user command

Explanation    All attempts to parse the specified per-user unconfigure command have failed. The specified unconfigure command was not unconfigured.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAA-3-SERVER_INTERNAL_ERROR : Server '[IP_address]': [chars]

Explanation    An internal software error has occurred in the AAA server group subsystem.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAA-3-SG_DEADTIME_FORKFAIL : Failed to fork process for [chars].

Explanation    An internal software error has occurred. The most likely cause for this condition is system memory exhaustion.

Recommended Action    If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AAA-3-SG_INTERNAL_ERROR : server group '[chars]': [chars]

Explanation    An internal software error has occurred in the AAA server group subsystem.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAA-3-SORTFAIL : [chars] :Peruser Could not sort the [chars] attributes

Explanation    The attributes received from the AAA server could not be sorted.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAA-5-USER_LOCKED : User [chars] locked out on authentication failure

Explanation    The user was locked out because the number of authentication failures exceeded the configured threshold.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the gathered information.

Error Message     

%AAA-5-USER_RESET : User [chars] failed attempts reset by [chars]

Explanation    The number of failed user authentication attempts has been reset to zero.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the gathered information.

Error Message     

%AAA-5-USER_UNLOCKED : User [chars] unlocked by [chars]

Explanation    The user has been unlocked by the system administrator. The user is enabled to log in to the system.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter at https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the gathered information.

AAA_CACHE Messages

The following are AAA cache-related messages.

Error Message    

%AAA_CACHE-3-NULL_TREE_PERIODIC_PROC : Cache Tree pointer is of null value

Explanation    The cache tree pointer has a null value.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

AAAA Messages

The following are TACACS+ authentication, authorization, and accounting (AAA) security accounting messages.

Error Message    

%AAAA-3-AAAFORKFAIL : Failed to start AAA process. AAA requests may not be processed.

Explanation    The AAA process could not be created.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message    

%AAAA-3-ACCTATTR : last accounting attribute:

Explanation    The data buffer overflowed while building the accounting packet. The accounting attribute that was being written to the buffer when the buffer overflow occurred, was logged.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the Output Interpreter and other tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Collect the logs by using the debug aaa api, debug aaa attr, and debug aaa accounting commands.

Error Message    

%AAAA-3-ACCTDUMP : dump of accounting data:

Explanation    The data buffer overflowed while building the accounting packet. The accounting attribute that was being written to the buffer when the buffer overflow occurred, was logged.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the Output Interpreter and other tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Collect the logs by using the debug aaa api, debug aaa attr, and debug aaa accounting commands.

Error Message    

%AAAA-3-ACCTFORKFAIL : Failed to start accounting process. Accounting records may not be sent.

Explanation    The accounting process could not be created.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message    

%AAAA-6-ACCTSTART : [chars]

Explanation    This message is an AAA accounting start message.

Recommended Action    No action is required.

Error Message     

%AAAA-6-ACCTSTOP : [chars]

Explanation    This message is an AAA accounting stop message.

Recommended Action    No action is required.

Error Message     

%AAAA-6-ACCTWATCH : [chars]

Explanation    This message is an AAA accounting watchdog/update message.

Recommended Action    No action is required.

Error Message     

%AAAA-6-ADMINMSG : [chars] [chars]: [chars]

Explanation    This administrative message was passed to the NAS from the AAA server.

Recommended Action    No action is required, but the message may contain useful information regarding an event on the server.

Error Message    

%AAAA-3-BADARG : % AAA: bad argument ([hex])

Explanation    NVGEN was attempted on a nonexistent AAA command.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AAAA-3-BADAUTHENSTR : Bad authentication data: [chars]

Explanation    During AAA authentication operations, the internal database of authentication information for a user was found to be corrupt, and that information used for authenticating a particular user has been lost. This indicates an internal software error.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAAA-3-BADAUTHENSTR : Bad authentication data: [chars]

Explanation    The data buffer overflowed while building the authentication packet when the total length of the attributes exceeded the buffer size.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the Output Interpreter and other tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Collect the logs by using the debug aaa api, debug aaa attr, and debug aaa accounting commands.

Error Message    

%AAAA-3-BADCOMM : Trying config command but should not be.

Explanation    An internal error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AAAA-3-BADLIST : % AAA: bad [chars] list [chars]

Explanation    One of the AAA methods does not seem to have a list associated with it.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAAA-4-BADMETHNAME : Bad [chars] method-list name "[chars]" (this is only a warning)

Explanation    A method list name should not be the same as a method name.

Recommended Action    Choose a different method list name that is not also a method name.

Error Message    

%AAAA-3-BADREG : Illegal registry call.

Explanation    An internal error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AAAA-4-BADSGNAME : Bad server-group name [chars] (type [chars]).

Explanation    Either the given server-group name does not exist or the given type does not match the defined server group.

Recommended Action    Verify that the group exists and that the type is accurate.

Error Message    

%AAAA-4-BADSGTYPE : Server-group [chars] is not of type [chars].

Explanation    The specified server group name does not match the specified type.

Recommended Action    Verify that the group exists and that it is of the same type.

Error Message    

%AAAA-3-BADSTATE : \n% AAA: Bad state for [chars] list name ([dec])

Explanation    An AAA method list is neither named nor supplied by default.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAAA-3-BADSTR : Bad accounting data: [chars]

Explanation    During AAA accounting operations, the internal database of accounting information for a user was found to be corrupt. An internal software error has occurred, and the accounting information for this user session has been lost.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AAAA-3-DLRFORKFAIL : Failed to fork process for [chars].

Explanation    A possible memory loss has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAAA-4-DNISGPUNDEF : Warning: DNIS group [chars] is not defined.

Explanation    The DNIS group was used without being defined.

Recommended Action    Define the DNIS group before using it.

Error Message     

%AAAA-3-DROPACCTFULLQ : Accounting record dropped due to a full aaa accounting queue: [chars]-[chars] [chars] [chars]

Explanation    An accounting record has been dropped because too many accounting packets were enqueued.

Recommended Action    If periodic accounting is on, disable it. The accounting queue might have grown too large. This condition is usually due to a nonresponsive AAA server. Enter the show radius statistics or show tacacs command to see if the number of timeouts is increasing or the response delay is unusually high.

Error Message    

%AAAA-3-DROPACCTLOWMEM : Accounting record dropped due to low memory: [chars]-[chars] [chars] [chars]

Explanation    An accounting record has been dropped because of low memory.

Recommended Action    If periodic accounting is on, disable it. Attempt to reduce the load on the router.

Error Message     

%AAAA-3-DROPACCTSNDFAIL : Accounting record dropped, send to server failed: [chars]-[chars] [chars] [chars]

Explanation    An attempt to send an accounting record to a server has failed.

Recommended Action    Check that the server (TACACS+ or RADIUS) is operational, and then ensure that the NAS is configured properly. Finally, check that the NAS can communicate with the server.

Error Message    

%AAAA-3-ILLEGALNAME : Illegal [chars] [chars] name "[chars]" rejected

Explanation    A method list name should not be the same as a method name.

Recommended Action    Choose a different method list name that is not also a method name.

Error Message     

%AAAA-3-ILLSGNAME : Illegal server-group name [chars] (type [chars]).

Explanation    The given server-group name is a name that could conflict with internally chosen lists.

Recommended Action    Choose a different server-group name.

Error Message     

%AAAA-3-INTERNAL_ERROR : [chars]

Explanation    An internal software error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AAAA-3-INVALIDLIST : % AAA: invalid [chars] list [dec].

Explanation    One of the AAA methods lists has inconsistent settings.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AAAA-3-INVSTATE : [chars] AUTHOR/[chars]: Internal state is invalid: astruct [hex] ustruct [hex]

Explanation    One of the two mentioned data structures is not set but is needed. An internal software error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AAAA-3-LISTCREATE : The list [dec] for [chars] is NULL. This should never be.

Explanation    One of the method lists to be created at startup was not created. This may cause a reload.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAAA-3-MKTIMERFAIL : Failed to create periodic accounting timer for user [chars]. This user may not generate periodic accounting records.

Explanation    The system failed to allocate memory for a periodic accounting timer.

Recommended Action    Free up some memory and have the user reauthenticate.

Error Message     

%AAAA-3-MKTIMERINVALID : Invalid request to create periodic accounting timer for user [chars]. Timer already exists.

Explanation    The request to create a periodic accounting timer was invalid because the timer already existed.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAAA-3-NOADMINPROC : [chars]

Explanation    An administrative process has been enabled but could not run.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AAAA-3-NOFREELISTS : % AAA: No free [chars] lists for "[chars]"

Explanation    You have reached the maximum number of possible authentication lists for this method.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AAAA-3-NOLIST : [chars]: no method list-name.

Explanation    An internal software error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AAAA-3-NOREG : [chars] method [dec] has no registry!

Explanation    An internal software error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AAAA-3-NOSERV : No name for servergroup in method [chars]

Explanation    An internal software error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AAAA-3-NOSG : No server-group passed through parser.

Explanation    An internal software error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAAA-4-NOSERVER : Warning: Server [IP_address] is not defined.

Explanation    The specified server is not on the master list and should be defined, or unexpected results may occur.

Recommended Action    Define the server on the appropriate master list as soon as possible.

Error Message     

%AAAA-3-NULPORT : Could not establish port information

Explanation    An internal software error has occurred. AAA could not determine a valid port string based on the client-provided information.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAAA-3-NULUSR : accounting for null user

Explanation    An internal software error has occurred. During shutdown of a line or interface, the system tried to send accounting information via AAA, but could not find the user to which the accounting information belonged. The error was probably caused by the system trying to do accounting twice for the same event. This error message can occur without any loss of accounting information.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AAAA-3-OVERWRITE : Overwrote internal buffer space [chars]

Explanation    An internal software error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AAAA-3-PERIODICFORKFAIL : Failed to start periodic accounting process. Periodic accounting records may not be sent.

Explanation    An attempt to create the periodic accounting process has failed.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message     

%AAAA-3-PERNOTIMER : AAA/ACCT/TIMER: Periodic update but no timer.

Explanation    An attempt was made to free a timer, and the method is PERIODIC, but no timer seems to exist.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AAAA-3-RELOGIN : sanity check in re-login [chars] to [chars]

Explanation    A software or hardware error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAAA-6-SERVERMSG : [chars] [chars]: [chars]

Explanation    This error message was passed to the NAS from the AAA server.

Recommended Action    No action is required, but the message may contain useful information regarding an event on the server.

Error Message    

%AAAA-4-SERVNOGRP : Warning: Server [IP_address]:[dec],[dec] is not part of server group [chars].

Explanation    The specified server does not belong to the specified server group.

Recommended Action    Check that the specified server belongs to the server group.

Error Message    

%AAAA-4-SERVNOTACPLUS : The server-group "[chars]" is not a tacacs+ server group. Please define "[chars]" as a tacacs+ server group.

Explanation    The protocol used by the server group does not support the configured AAA action.

Recommended Action    Use a server group that has been configured as a TACACS+ server group.

Error Message    

%AAAA-4-SERVUNDEF : The server-group "[chars]" is not defined. Please define it.

Explanation    A given server group was listed in a method list without first being defined.

Recommended Action    Define the server group before using it.

Error Message     

%AAAA-3-SGDUPFREE : Duplicate free of server group [hex]

Explanation    An internal software error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAAA-3-STRCREATE : str_create overwrote its internal buffer.

Explanation    An internal buffer used to assemble a string was exceeded, possibly corrupting other memory.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AAAA-3-SUBTYPE : Bad Subtype [dec] for "[chars]" ([dec])

Explanation    An internal software error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AAAA-3-TIMERNOPER : AAA/ACCT/TIMER: No periodic update but timer set.

Explanation    An attempt to free a timer was unsuccessful. The update method was not PERIODIC, and therefore no timer will exist.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AAAA-4-UNSUPWAITSTART : % AAA: Unsupported option wait-start mapped to start-stop.

Explanation    The "wait-start" form of accounting is not supported and will be mapped to "start-stop".

Recommended Action    No action is required.

AC Messages

The following are Attachment Circuit messages.

Error Message    

%AC-3-ACMGR_INVALID_HDL : Received invalid [chars] handle

Explanation    The Attachment Circuit manager has received an invalid handle.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%AC-3-ACMGR_INVALID_MSG : Received [chars]

Explanation    The Attachment Circuit manager has received an invalid message.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AC-3-ACMGR_MISSED_CIRCUIT : Circuit info missing in [chars] message.

Explanation    The Attachment Circuit manager has received a message from which circuit information is missing.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AC-3-AC_PROVISION : [chars]

Explanation    An error was encountered during Attachment Circuit provisioning or unprovisioning.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AC-3-AC_SUBBLOCK : [chars]

Explanation    An error was encountered during the creation or removal of an Attachment Circuit subblock.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AC-3-AC_VECTOR : [chars]

Explanation    During Attachment Circuit configuration, an error was encountered that caused problems in the setting or restoration of the interface vectors.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AC-3-L2SS_BAD_HANDLE : Corrupted L2SS handle [[hex]].

Explanation    An internal Layer 2 Service Switch manager error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AC-3-L2SS_NULL_CONTEXT : Encountered a NULL context in [chars]

Explanation    The system has encountered a null context in the Layer 2 Service Switch manager.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AC-3-L2SS_UNEXPECTED : Received unexpected [chars] message

Explanation    The Layer 2 Service Switch manager has received an unexpected message.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%AC-3-L2SS_WRONG_KEYS : Wrong set of keys in [chars] message

Explanation    SIP has sent an invalid set of keys to the Layer 2 Service Switch manager.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

ACCESS_IE Messages

The following are Access information element (IE) messages.

Error Message    

%ACCESS_IE-3-INVALID_HANDLE : Caller passed in invalid handle - traceback to follow.

Explanation    An invalid handle was encountered in the Access IE library.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

ACLMERGE Messages

The following are access control list (ACL) merge messages.

Error Message     

%ACLMERGE-3-CUDDERROR : A CUDD Library error was detected in [chars]

Explanation    An error was detected by the CUDD library, and the ACL merge has failed. The failed ACL merge may cause more traffic to be switched by the software, resulting in lower performance for the interface on which the ACL merge had failed.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information, along with the ACL configuration of this device.

Error Message     

%ACLMERGE-3-CUDDWARN : A CUDD Library warning message for interest in this event in [chars]

Explanation    A CUDD library warning message for the specified event has been received.

Recommended Action    This is a debug message only. No action is required.

ADAPTER Messages

The following are Channel Interface Processor (CIP) messages for the adapter task.

Error Message     

%ADAPTER-6-BADREQUEST : Bad request code [dec] generated on port [dec]

Explanation    A request was sent to the function that handles general requests for the specified port. The request code was not in a range recognized by that function.

Recommended Action    The CIP has recovered by ignoring the request. Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%ADAPTER-6-BADSTATE : Bad state: port [dec], request code [dec], state [dec], flags [hex]

Explanation    The specified port was in an invalid state while it was attempting to process the specified general request.

Recommended Action    The CIP recovered by forcing the port into a valid state. Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%ADAPTER-6-DIAGBEGIN : [chars] diagnostic starting

Explanation    The user has used the test cbus command to request a particular adapter diagnostic to be run. This message informs the user that the diagnostic routine has started.

Recommended Action    Wait for the next message.

Error Message     

%ADAPTER-0-DIAGDATA : Module Call: [hex][hex] Error ID: [hex][hex]

Explanation    A diagnostic routine has detected a failure in the ECA hardware. The indicated codes are used to locate the specific component that failed.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%ADAPTER-6-DIAGDATA2 : Module Call: [hex][hex] Error ID: [hex][hex]

Explanation    A diagnostic routine has detected a failure in the ECA hardware. The indicated codes are used to locate the specific component that failed.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%ADAPTER-0-DIAGFAIL : Port [dec] failed the [chars] diagnostic

Explanation    A diagnostic routine has failed. The specified port will not be used.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%ADAPTER-6-DIAGFAIL2 : [chars] diagnostic failed

Explanation    A diagnostic requested by the test cbus command has failed.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%ADAPTER-6-DIAGGOOD2 : [chars] diagnostic ran successfully

Explanation    A diagnostic requested by the test cbus command has completed successfully.

Recommended Action    No action is required.

Error Message     

%ADAPTER-6-DIAGRANGE : Diagnostic number ([dec]) out of range 0-[dec]

Explanation    The diagnostic number requested by the test cbus command is invalid.

Recommended Action    Reenter the command with a valid diagnostic number.

Error Message     

%ADAPTER-6-DIAGSTOP : Interface must be shutdown to run diagnostic

Explanation    The test cbus command was used to run a diagnostic on an active interface. The interface must be shut down before the diagnostic is run.

Recommended Action    Use the shutdown command to stop the interface and then reissue the diagnostic request.

Error Message     

%ADAPTER-0-DIAGTERM : Port [dec]: The [chars] diagnostic failed to terminate

Explanation    A diagnostic routine did not end when expected. The specified port will not be used.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%ADAPTER-6-DIAGTERM2 : [chars] diagnostic failed to terminate

Explanation    A diagnostic requested by the test cbus command did not end when expected.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%ADAPTER-0-LOADFAIL : Port [dec] microcode load failed.

Explanation    Each adapter has an onboard microprocessor. This message indicates that the operation to load the code for that microprocessor has failed.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%ADAPTER-6-LOGDATA : [hex] [hex] [hex] [hex] [hex] [hex] [hex] [hex] [hex]

Explanation    An error has occurred in the adapter. The information displayed will help software developers determine the nature of the error.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%ADAPTER-6-LOGOUT : Port [dec] logout data. Adapter microcode [hex]

Explanation    This message indicates the start of the logout data. Logout data occurs whenever a problem is detected on the port adapter or, with an ECA, on the fiber.

Recommended Action    If this message is being continually generated on a new installation, it may indicate that the fiber is not connected properly. Verify that the connector is firmly seated. If a loose fiber was not the cause of these messages, report this message to your Cisco technical support representative.

Error Message     

%ADAPTER-6-LOGSAME : [hex] to [hex] same as above

Explanation    This message is used when logout information is displayed to avoid printing duplicate data.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%ADAPTER-6-NO_CHAN_EV_BUF : No channel event buffer: Daughter board [dec]

Explanation    Channel link incident events are being dropped by the channel adapter because of an overflow of incidents.

Recommended Action    Use SNMP to poll the CIP for the current LIR counts.

Error Message     

%ADAPTER-6-NO_CHAN_EV_POOL : Could not allocate channel event pool

Explanation    There is insufficient memory on the channel adapter to allocate buffers used for generating channel adapter events. Unless the memory is increased, no channel link incident events (SNMP traps) will be generated.

Recommended Action    Add more memory to the channel adapter.

Error Message    

%ADAPTER-6-SCAN : Port [dec] scan data. Adapter microcode [hex]

Explanation    This message precedes the "SCANDATA" error message for the adapter in the specified port. This scan is usually produced as a result of a hardware error.

Recommended Action    Report the entire error message, including the "SCANDATA" error message that follows it, to your Cisco technical support representative.

Error Message     

%ADAPTER-6-SCANDATA : [hex] [hex] [hex] [hex] [hex]

Explanation    The data in this message is related to the hardware failure of an adapter.

Recommended Action    Report the entire error message, including the preceding "SCAN" error message, to your Cisco technical support representative.

Error Message     

%ADAPTER-0-START_FAIL : Diagnostics failed for port [dec], start request ignored.

Explanation    Prior to receipt by the adapter of a start command from the Route Processor, a set of diagnostics is run. If one of them fails, then the adapter will not be started when the start command is issued.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message    

%ADAPTER-6-WRAP : Wrap plug detected in port [dec]. Wrap loop started.

Explanation    A wrap plug is installed in the specified port. Wrap diagnostics will run until the wrap plug is removed, if this is the only adapter, or until both adapters have wrap plugs installed.

Recommended Action    Remove the wrap plug and connect the interface to a channel.

Error Message     

%ADAPTER-6-WRAPSTOP1 : Wrap plug removed from port [dec]. Wrap loop ended.

Explanation    The wrap plug has been removed, causing the wrap diagnostics to end.

Recommended Action    No action is required.

Error Message    

%ADAPTER-6-WRAPSTOP2 : Port [dec] active. Port [dec] wrap loop ended.

Explanation    The wrap diagnostics have ended because the other adapter is active.

Recommended Action    Remove the wrap plug and connect the interface to a channel if you wish to use this adapter. Otherwise, no action is required.

ADJ Messages

The following are adjacency subsystem messages.

Error Message     

%ADJ-3-ADJDELMSG : Invalid delete message length [dec]

Explanation    An internal software error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%ADJ-3-ADJFIBIDB : Adjacency update with invalid fibidb([dec])

Explanation    An internal software error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%ADJ-3-NULLFIBHWIDB : Add [chars] with null cef hwidb([chars])

Explanation    An internal software error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

Error Message     

%ADJ-3-NULLFIBIDB : Add [chars] with null cef idb

Explanation    An internal software error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

AESOP_AIM Messages

The following are Service Engine AIM messages.

Error Message    

%AESOP_AIM-1-INITFAIL : AIM slot [dec]: PCI device [dec] initialization failed

Explanation    The service engine AIM has failed to initialize.

Recommended Action    Power off the system, reseat the interface card, and reboot the system. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

AHDLC_TRINIAN

The following are PPP in HDLC-like framing device driver messages.

Error Message    

%AHDLC_TRINIAN-3-BADCHANNEL : chid [dec]

Explanation    The AHDLC driver has detected that the channel number is greater than what is supported.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AHDLC_TRINIAN-3-BADDEV : packet received for unknown device

Explanation    The channel encapsulation has become corrupted.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AHDLC_TRINIAN-3-BADDEVCH : packet received for unknown device channel [dec]

Explanation    The channel encapsulation has become corrupted.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AHDLC_TRINIAN-3-BADHW : Bad Hardware

Explanation    The AHDLC hardware did not initialize.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco