12.3 T System Message Guide
AAA through BSTUN messages

Table Of Contents

System Messages

AAA Messages

AAAA Messages

AAL5 Messages

AESOP_AIM Messages

AHDLC_TRINIAN

ALARM Messages

AMDP2_FE Messages

AP Messages

APPFW Messages

APS Messages

ARCHIVE_CONFIG Messages

ARCHIVE_DIFF Messages

AS5400 Messages

ATM Messages

ATM_AIM Messages

ATMLC Messages

ATMPA Messages

AUDIT Messages

AUTOSEC Messages

AUTOSTATE Messages

BAMBAM Messages

BAT Messages

BCM Messages

BCM_GEWAN Messages

BERT Messages

BGP Messages

BSTUN Messages


System Messages


This section lists messages alphabetically by facility and mnemonic.

AAA Messages

The following are authentication, authorization, and accounting messages.

Error Message     

%AAA-3-ACCT_IOMEM_LOW : AAA ACCT process suspended : low I/O memory

Explanation    An AAA accounting process has been suspended because of insufficient I/O memory.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AAA-3-AUTH_LOW_IOMEM : AAA process is suspended due to low I/O memory

Explanation    An AAA process has been suspended from processing incoming requests because of insufficient I/O memory.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AAA-6-ACCTSESSIDWRAP : Accounting-Session-ID [dec] exceeded max value allowed

Explanation    The value in the accounting session ID exceeds the maximum allowed value.

Recommended Action    This is an informational message only. No action is required.

Error Message     

%AAA-3-BADMETHODERROR : Cannot process [chars] method [chars]

Explanation    A method list function has encountered a method type that is unknown or that cannot be handled.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AAA-3-BADSERVERTYPEERROR : Cannot process [chars] server type [chars]

Explanation    A method list function encountered a server type that was unknown, or could not be handled. This may be due to a server misconfiguration.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AAA-3-NULLVRF : Null vrf entry

Explanation    A VRF entry with a null value was found while the AAA VRF attributes were being compared.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AAA-5-USER_LOCKED : User [chars] locked out on authentication failure

Explanation    The user was locked out because the number of authentication failures exceeded the configured threshold.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the gathered information.

Error Message     

%AAA-5-USER_RESET : User [chars] failed attempts reset by [chars]

Explanation    The number of failed user authentication attempts has been reset to zero.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the gathered information.

Error Message     

%AAA-5-USER_UNLOCKED : User [chars] unlocked by [chars]

Explanation    The user has been unlocked by the system administrator. The user is enabled to log in to the system.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter at https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the gathered information.

AAAA Messages

The following are TACACS+ authentication, authorization, and accounting security messages.

Error Message    

%AAAA-3-ACCTATTR : last accounting attribute:

Explanation    The data buffer overflowed while building the accounting packet. The accounting attribute that was being written to the buffer when the buffer overflow occurred, was logged.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the Output Interpreter and other tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Collect the logs by using the debug aaa api, debug aaa attr, and debug aaa accounting commands.

Error Message    

%AAAA-3-ACCTDUMP : dump of accounting data:

Explanation    The data buffer overflowed while building the accounting packet. The accounting attribute that was being written to the buffer when the buffer overflow occurred, was logged.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the Output Interpreter and other tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Collect the logs by using the debug aaa api, debug aaa attr, and debug aaa accounting commands.

Error Message    

%AAAA-3-BADAUTHENSTR : Bad authentication data: [chars]

Explanation    The data buffer overflowed while building the authentication packet when the total length of the attributes exceeded the buffer size.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the Output Interpreter and other tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Collect the logs by using the debug aaa api, debug aaa attr, and debug aaa accounting commands.

Error Message    

%AAAA-3-BADMETHNAME : Bad [chars] method-list name "[chars]" rejected

Explanation    A method-list name should not be the same as a method name. Please choose a different name for the method list.

Recommended Action    Pick a different method-list name, that is not also a method-name.

Error Message    

%AAAA-4-BADSGTYPE : Server-group [chars] is not of type [chars].

Explanation    The specified server group name does not match the specified type.

Recommended Action    Verify that the group exists and that it is of the same type.

Error Message     

%AAAA-4-SERVNOGRP : Warning: Server [IP_address]:[dec],[dec] is not part of server group [chars].

Explanation    The specified server does not belong to the specified server group.

Recommended Action    Check that the specified server belongs to the server group.

AAL5 Messages

The following are ATM Adaptation Layer 5 messages.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

AESOP_AIM Messages

The following are service engine AIM messages.

Error Message    

%AESOP_AIM-1-INITFAIL : AIM slot [dec]: PCI device [dec] initialization failed

Explanation    The service engine AIM has failed to initialize.

Recommended Action    Power off the system, reseat the interface card, and reboot the system. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

AHDLC_TRINIAN

The following are PPP in HDLC-like framing device driver messages.

Error Message    

%AHDLC_TRINIAN-3-BADCHANNEL : chid [dec]

Explanation    The AHDLC driver has detected that the channel number is greater than what is supported.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AHDLC_TRINIAN-3-BADDEV : packet received for unknown device

Explanation    The channel encapsulation has become corrupted.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AHDLC_TRINIAN-3-BADDEVCH : packet received for unknown device channel [dec]

Explanation    The channel encapsulation has become corrupted.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AHDLC_TRINIAN-3-BADHW : Bad Hardware

Explanation    The AHDLC hardware did not initialize.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AHDLC_TRINIAN-1-DISCOVER : Found [dec] interfaces on bay [dec], shutting down bay

Explanation    The number of interfaces found was not the number that was expected. This condition possibly indicates a hardware failure.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AHDLC_TRINIAN-3-DOWNLOAD : download fail at [hex], expect=[hex], readback=[hex]

Explanation    A software or hardware error has occurred. The AHDLC driver detected that the transmit ring is in an inconsistent and unrecoverable state.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AHDLC_TRINIAN-3-NOCH : packet received for unknown resource manager channel [dec]

Explanation    The channel encapsulation has become corrupted.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AHDLC_TRINIAN-3-NOMEMORY : No Memory for channel allocation

Explanation    The AHDLC driver could not allocate memory for the channel.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AHDLC_TRINIAN-3-NOTAHDLC : Device reported [hex]

Explanation    The AHDLC hardware has failed. A non-AHDLC device pointed at the software for the AHDLC.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AHDLC_TRINIAN-3-NOTAHDLCHW : Bad HWIDB returned.

Explanation    The AHDLC driver detected that the CDMA software invoked the AHDLC driver with an incorrect engine ID.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AHDLC_TRINIAN-3-PAKOVERFLOW : packet buffer, pak=[hex], size=[dec]

Explanation    A software or hardware error has occurred. The AHDLC driver detected that the transmit ring is in an inconsistent and unrecoverable state.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AHDLC_TRINIAN-3-PAKTOOBIG : packet buffer, pak=[hex], size=[dec]

Explanation    A software or hardware error has occurred. The AHDLC driver received a packet from an application that was larger than the expected size.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AHDLC_TRINIAN-3-SEQERR : rsc_mgr_chid [dec], receive=[dec], expect=[dec]

Explanation    A software or hardware error has occurred. The AHDLC driver detected that the transmit ring is in an inconsistent and unrecoverable state.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AHDLC_TRINIAN-6-SHUTDOWN : [chars] shutting down

Explanation    The specified AHDLC driver is shutting down. The driver may have been physically removed.

Recommended Action    No action is required.

Error Message     

%AHDLC_TRINIAN-3-TXOVERRUN : dev [dec] chid [dec], particle_count=[dec]

Explanation    The AHDLC driver detected that the outstanding Tx buffer has exceeded its maximum allowance.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AHDLC_TRINIAN-3-TXQFULL : pak=[hex], particle_count=[dec], wp=[dec], rp=[dec]

Explanation    A software or hardware error has occurred. The AHDLC driver detected that the transmit ring is in an inconsistent and unrecoverable state.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

ALARM Messages

The following are Telco chassis alarm-related messages.

Error Message    

%ALARM-3-CLEAR : [chars] [chars] [chars] [chars] [chars]

Explanation    An alarm has been cleared.

Recommended Action    No action is required.

Error Message    

%ALARM-3-NOCLASS : Unknown Alarm Severity Class

Explanation    The alarm status tables contain an alarm entry with an unknown alarm severity class.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%ALARM-3-NOMEM : OUT of Memory: [chars]

Explanation    A memory allocation failure has occurred.

Recommended Action    Reboot the system. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%ALARM-3-NOMESSAGES : No alarm messages left

Explanation    No more alarm messages are available in the message cache.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%ALARM-3-NORESOURCES : Failed to [chars] [chars] alarms for [chars].

Explanation    System resources were insufficient to process the alarm request.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%ALARM-3-NOSOURCE : Attempt to set alarm status for undefined source

Explanation    The alarm subsystem has no record of this alarm source. The source either has not been registered or has been deleted.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%ALARM-3-NOTYPE : Attempt to change alarm status for undefined type

Explanation    The alarm subsystem has no record of this type of alarm. The type either has not been registered or has been deleted.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%ALARM-3-TOOMANYSOURCES : Max number of alarm sources exceeded

Explanation    Too many alarm sources have been added by the system.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

AMDP2_FE Messages

The following are AMDP2 Ethernet and Fast Ethernet messages.

Error Message    

%AMDP2_FE-4-BABBLE : AMDP2/FE [chars], Babble error

Explanation    The transmitter has been on the channel longer than the time it took to transmit the largest frame.

Recommended Action    The system should recover. No action is required.

Error Message     

%AMDP2_FE-5-COLL : AMDP2/FE [chars], Excessive collisions, TDR=[dec], TRC=[dec].

Explanation    Ethernet or Fast Ethernet is detecting multiple collisions. This situation may occur under heavy loads.

Recommended Action    The system should recover. No action is required.

Error Message     

%AMDP2_FE-5-CONFIGNOT : The Internal Ethernet Interface is not configurable

Explanation    The internal Ethernet interface is for system use only and is not configurable.

Recommended Action    No action is required.

Error Message     

%AMDP2_FE-1-DISCOVER : Only found [dec] interfaces on bay [dec], shutting down bay

Explanation    The software could not identify the interface card.

Recommended Action    Power down, reseat the interface card, and reboot the system. If the message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message     

%AMDP2_FE-1-INITFAIL : AMDP2/FE [chars], Init failed, CSR[dec]=[hex]

Explanation    The software failed to initialize or restart an Ethernet or Fast Ethernet interface.

Recommended Action    Clear the interface. If the message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message     

%AMDP2_FE-5-LATECOLL : AMDP2/FE [chars], Late collision

Explanation    Late collisions occurred on the Ethernet or Fast Ethernet interface.

Recommended Action    If the interface is Fast Ethernet, verify that both peers are in the same duplex mode. If the interface is regular Ethernet, the system should recover. No action is required.

Error Message     

%AMDP2_FE-5-LOSTCARR : AMDP2/FE [chars], Lost carrier. Transceiver problem?

Explanation    The cable or transceiver is not connected.

Recommended Action    Connect the cable or transceiver.

Error Message     

%AMDP2_FE-1-MEMERR : AMDP2/FE [chars], Memory error, CSR[dec]=[hex]

Explanation    The interface could not access system resources for a long period of time. This condition may occur under very heavy loads.

Recommended Action    The system should recover. No action is required. If the message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AMDP2_FE-2-NOISL : Interface [chars] does not support ISL

Explanation    The interface cannot be configured as an ISL trunk.

Recommended Action    Check the configuration of the interface.

Error Message    

%AMDP2_FE-1-NOMII : AMDFE [chars],MII Interface transceiver not connected

Explanation    The MII transceiver was disconnected while the MII port was selected.

Recommended Action    Connect the transceiver and enter the shutdown and no shutdown commands in global configuration mode for the interface.

Error Message     

%AMDP2_FE-3-NOTAMDP2 : Device reported [hex]

Explanation    The software could not recognize the interface chips.

Recommended Action    Power down, reseat the interface card, and reboot the system. If the message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AMDP2_FE-3-OVERFLO : AMDP2/FE [chars], Receive overflow

Explanation    While receiving a frame, the local buffer of the controller chip transmitted insufficient data because data could not be transferred to DRAM quickly enough to keep pace with its input rate. Normally, such a condition is temporary, depending on transient peak loads within the system.

Recommended Action    The system should recover. No action is required.

Error Message    

%AMDP2_FE-3-OWNERR : AMDP2/FE [chars], Buffer ownership error, pak=[hex]

Explanation    The software has detected an error in descriptor ownership.

Recommended Action    Try a later version of Cisco IOS software. If the message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AMDP2_FE-3-SPURIDON : AMDP2/FE [chars], Spurious IDON interrupt, CSR[dec]=[hex]

Explanation    An illegal condition indicating an "initialization done" event has occurred.

Recommended Action    Clear the interface. If the message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message     

%AMDP2_FE-4-SPURIOUS : AMDP2/FE [chars], Spurious interrupt error

Explanation    An illegal condition was encountered during system initialization.

Recommended Action    The system should recover. No action is required.

Error Message    

%AMDP2_FE-5-SUBIF : Subinterfaces are not supported on FastEthernet

Explanation    There is no subinterface support for Fast Ethernet-configured interfaces.

Recommended Action    Do not configure subinterfaces on Fast Ethernet-configured interfaces.

Error Message     

%AMDP2_FE-3-UNDERFLO : AMDP2/FE [chars], Transmit underflow

Explanation    While a frame was being transmitted, the local buffer of the controller chip local buffer received insufficient data because data could not be transferred to the chip fast enough to keep pace with its output rate. Normally, such a condition is temporary, depending on transient peak loads within the system.

Recommended Action    The system should recover. No action is required.

AP Messages

The following are authentication proxy (AP) messages.

Error Message    

%AP-4-AUTH_PROXY_NOMEM : Sufficient memory was not available to [chars]

Explanation    Insufficient memory was available to perform the specified operation.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message    

%AP-6-POSTURE_DOWNLOAD_ACL : Send AAA request to download ([chars]) named access control list

Explanation    The router has sent a request to AAA to retrieve the contents of the specified downloadable access control list.

Recommended Action    This is an informational message only. No action is required.

Error Message     

%AP-4-POSTURE_EXCEED_MAX_INIT : Exceeded maximum limit ([dec]) on entires in authentication proxy posture cache in initializing state

Explanation    The number of entries in the authentication proxy posture cache that are in the initializing state has exceeded the maximum limit. This condition might indicate a denial-of-service attack.

Recommended Action    If a denial-of-service attack is suspected, determine the source of the entries and block the source of the entries. One method of blocking the entries is using an access control list.

Error Message     

%AP-6-POSTURE_POLICY : [chars] [chars] ([chars]) policy for host ([IP_address])

Explanation    The specified policy has been enforced or removed for the specified host. The policy could be either an access control list or a URL to which any intercepted HTTP traffic would be redirected.

Recommended Action    This is an informational message only. No action is required.

Error Message     

%AP-6-POSTURE_START_VALIDATION : IP=[IP_address]| Interface=[chars]

Explanation    The router has created an entry for the host in authentication proxy posture cache and has initiated the posture validation process.

Recommended Action    This is an informational message only. No action is required.

Error Message    

%AP-6-POSTURE_STATE_CHANGE : IP=[IP_address]| STATE=[chars]

Explanation    A change of posture validation state has occurred for the specified host in the authentication proxy posture validation cache.

Recommended Action    This is an informational message only. No action is required.

APPFW Messages

The following are Application Firewall for HTTP subsystem messages.

Error Message    

%APPFW-3-HTTP_APPFW_CONF_ERROR : Application Firewall configuration error -- [chars]

Explanation    An error has occurred during Application Firewall configuration.

Recommended Action    There might be a potential security problem. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message     

%APPFW-4-HTTP_CONT_LENGTH : content-length

Explanation    An HTTP message has been detected that violates the content-length Application Firewall inspection rule.

Recommended Action    This message is for informational purposed only, but may indicate a security problem.

Error Message     

%APPFW-4-HTTP_CONT_TYPE_MATCH : Sig:[dec] Content type not found - [chars] [chars] from [IP_address]:[dec] to [IP_address]:[dec]

Explanation    An HTTP message has been detected that violates the content-type-verification Application Firewall inspection rule.

Recommended Action    This message is for informational purposed only, but may indicate a security problem.

Error Message     

%APPFW-4-HTTP_CONT_TYPE_SIZE : Sig:[dec] Content size [int] out of range - [chars] [chars] from [IP_address]:[dec] to [IP_address]:[dec]

Explanation    An HTTP message has been detected that violates the content-type-verification Application Firewall inspection rule.

Recommended Action    This message is for informational purposed only, but may indicate a security problem.

Error Message     

%APPFW-4-HTTP_CONT_TYPE_VERIFY : Sig:[dec] Content type does not match the specified type - [chars] [chars] from [IP_address]:[dec] to [IP_address]:[dec]

Explanation    An HTTP message has been detected that violates the content-type-verification Application Firewall inspection rule.

Recommended Action    This message is for informational purposed only, but may indicate a security problem.

Error Message     

%APPFW-4-HTTP_DEOBFUSCATE : Sig:[dec] Deobfuscation signature detected - [chars] [chars] from [IP_address]:[dec] to [IP_address]:[dec]

Explanation    An HTTP message has been detected that violates the deobfuscate Application Firewall inspection rule.

Recommended Action    This message is for informational purposed only, but may indicate a security problem.

Error Message     

%APPFW-4-HTTP_MATCH_REQ_RESP : Sig:[dec] Content type: [chars] does not match the Accept-Type from [IP_address]:[dec] to [IP_address]:[dec]

Explanation    An HTTP message has been detected that violates the content-type-verification Application Firewall inspection rule.

Recommended Action    This message is for informational purposed only, but may indicate a security problem.

Error Message     

%APPFW-4-HTTP_MAX_HDR_LEN : Sig:[dec] HTTP Header length exceeded. Received [int] byte of header - [chars] [chars] from [IP_address]:[dec] to [IP_address]:[dec]

Explanation    An HTTP message has been detected that violates the max-hdr-len Application Firewall inspection rule.

Recommended Action    This message is for informational purposed only, but may indicate a security problem.

Error Message     

%APPFW-3-HTTP_MAX_REQ_EXCEED : Maximum of [dec] unanswered HTTP requests exceeded from [IP_address]:[dec] to [IP_address]:[dec]

Explanation    An HTTP message has been detected that violates the transfer encoding Application Firewall inspection rule.

Recommended Action    This message is for informational purposed only, but may indicate a security problem.

Error Message     

%APPFW-4-HTTP_MAX_URI_LEN : Sig:[dec] HTTP URI length exceeded. Received [int] byte of URL - [chars] [chars] from [IP_address]:[dec] to [IP_address]:[dec]

Explanation    An HTTP message has been detected that violates the max-uri-len Application Firewall inspection rule.

Recommended Action    This message is for informational purposed only, but may indicate a security problem.

Error Message     

%APPFW-4-HTTP_PORT_MISUSE_IM : Sig:[dec] HTTP Instant Messenger detected - [chars] [chars] from [IP_address]:[dec] to [IP_address]:[dec]

Explanation    An HTTP message has been detected that violates the port misuse Application Firewall inspection rule.

Recommended Action    This message is for informational purposed only, but may indicate a security problem.

Error Message     

%APPFW-4-HTTP_PORT_MISUSE_P2P : Sig:[dec] HTTP Peer-to-Peer detected - [chars] [chars] from [IP_address]:[dec] to [IP_address]:[dec]

Explanation    An HTTP message has been detected that violates the port misuse Application Firewall inspection rule.

Recommended Action    This message is for informational purposed only, but may indicate a security problem.

Error Message     

%APPFW-4-HTTP_PORT_MISUSE_TUNNEL : Sig:[dec] HTTP Tunnel detected - [chars] [chars] from [IP_address]:[dec] to [IP_address]:[dec]

Explanation    An HTTP message has been detected that violates the port misuse Application Firewall inspection rule.

Recommended Action    This message is for informational purposed only, but may indicate a security problem.

Error Message     

%APPFW-4-HTTP_REQ_METHOD_EXT : Sig:[dec] HTTP Extension method illegal - [chars] '[chars]' from [IP_address]:[dec] to [IP_address]:[dec]

Explanation    An HTTP message has been detected that violates the request-method Application Firewall inspection rule.

Recommended Action    This message is for informational purposed only, but may indicate a security problem.

Error Message     

%APPFW-4-HTTP_REQ_METHOD_RFC : Sig:[dec] HTTP RFC method illegal - [chars] '[chars]' from [IP_address]:[dec] to [IP_address]:[dec]

Explanation    An HTTP message has been detected that violates the request-method Application Firewall inspection rule.

Recommended Action    This message is for informational purposed only, but may indicate a security problem.

Error Message     

%APPFW-6-HTTP_SESSION_AUDIT_TRAIL : HTTP session initiator [IP_address]:[dec] sends [dec] bytes - responder [IP_address]:[dec] sends [dec] bytes

Explanation    An HTTP message has been detected that violates the transfer encoding Application Firewall inspection rule.

Recommended Action    This message is for informational purposed only, but may indicate a security problem.

Error Message     

%APPFW-4-HTTP_STRICT_PROTOCOL : Sig:[dec] HTTP protocol violation detected - [chars] [chars] from [IP_address]:[dec] to [IP_address]:[dec]

Explanation    An HTTP message has been detected that violates the strict-http Application Firewall inspection rule.

Recommended Action    This message is for informational purposed only, but may indicate a security problem.

Error Message     

%APPFW-4-HTTP_TRANSFER_ENCODE : Sig:[dec] HTTP Transfer encoding violation detected - [chars] [chars] from [IP_address]:[dec] to [IP_address]:[dec]

Explanation    An HTTP message has been detected that violates the transfer encoding Application Firewall inspection rule.

Recommended Action    This message is for informational purposed only, but may indicate a security problem.

APS Messages

The following are APS messages.

Error Message    

%APS-5-CMDFAIL : Controller [chars], execution of '[chars]' command failed.

Explanation    The APS switch command that was entered by the user has been rejected.

Recommended Action    Review the controller information and, if required, reenter the command.

Error Message     

%APS-5-STATUS : Controller [chars], fiber port [dec] is [chars].

Explanation    The specified port has changed its state to either functional or nonfunctional.

Recommended Action    No action is required.

Error Message     

%APS-5-SWITCH : Controller [chars], fiber port [dec] is now active port.

Explanation    The specified port has become the active fiber port and has started to transmit traffic.

Recommended Action    No action is required.

ARCHIVE_CONFIG Messages

The following are archive configuration-related messages.

Error Message    

%ARCHIVE_CONFIG-4-ARCHIVE_DELETE_FAILED : Delete of a previously saved archive of the router configuration could not be completed.

Explanation    The router could not delete a previously written file. The file that was being deleted contains an archive of the router configuration. This condition might occur if the file was deleted manually.

Recommended Action    No action is required.

Error Message     

%ARCHIVE_CONFIG-4-ARCHIVE_SKIPPED : Archive of router configuration was skipped due to a previous initiation.

Explanation    An attempt was made to create two or more archives simultaneously. Only one archive can be created at a time. This condition might occur if two users attempted to create an archive simultaneously.

Recommended Action    Retry the archive creation later, after the previous archive has been written.

ARCHIVE_DIFF Messages

The following are Archive Diff and Rollback-related messages.

Error Message    

%ARCHIVE_DIFF-3-DIFF_CMD_INIT_FAILED : Failed to register the special case [chars] command:"[chars]" during initialization. Config Diff and Rollback cannot be used as a result of this error.

Explanation    An internal software error occurred during initialization of the Archive Diff program. As a result of this error, checking configuration differences (Config Diff) and Rollback operations cannot be performed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%ARCHIVE_DIFF-3-DIFF_INIT_FAILED : Could not initialize the Config Diff and Rollback subsystem

Explanation    An internal software error occurred during initialization of the Archive Diff program. As a result of this error, checking configuration differences (Config Diff) and Rollback operations cannot be performed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

AS5400 Messages

The following are Cisco AS5400 platform messages.

Error Message    

%AS5400-3-HW_ERROR : NULL

Explanation    A DFC hardware error has been detected. The Cisco IOS software will power down this DFC and clean up the associated data structures.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AS5400-1-NVRAM : [chars]

Explanation    An error has occurred during NVRAM functions.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the gathered information.

Error Message     

%AS5400-1-NVRAM_INT_LEVEL : [chars] [dec]

Explanation    Performing NVRAM erase/write functions with a non-zero interrupt level.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the gathered information.

Error Message     

%AS5400-3-RTC_TIMEOUT : [chars] to onboard Real Time Clock timed out

Explanation    A timeout occurred while reading or writing to the onboard Real Time Clock through the SMBUS.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the gathered information.

Error Message     

%AS5400-1-UNINSTALLED_MASKED_INT : Uninstalled or masked interrupt: interrupt status [hex] mask [hex] vector [hex]

Explanation    The system detected an uninstalled or masked interrupt.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the gathered information.

Error Message     

%AS5400-1-UNKNOWN_ISR : Unknown ISR: interrupt mask [hex]

Explanation    An Interrupt Service Routine has never been installed for the interrupt mask.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter at https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the gathered information.

ATM Messages

The following are Asynchronous Transfer Mode messages.

Error Message    

%ATM-6-PVC_STATE_CHANGE : ATM([chars]): PVC(VCD=[dec], VPI=[dec], VCI=[dec]) state changed to [chars].

Explanation    The ATM PVC status has changed.

Recommended Action    No action is required.

Error Message     

%ATM-4-STUCK_VCD : clearing stuck VCD [dec] from map on [chars]

Explanation    An SVC map entry has a VCD attached to it. This VCD is stuck and has been previously cleared in the driver.

Recommended Action    The stuck VCD condition was detected and has been cleared. No action is required.

ATM_AIM Messages

The following are ATM advanced module messages.

Error Message    

%ATM_AIM-5-ACTIVE_LINK_DOWN : Interface [chars] of IMA Group [chars] is now inactive.

Explanation    The specified link in the specified IMA group has become inactive.

Recommended Action    No action is required.

Error Message     

%ATM_AIM-5-ACTIVE_LINK_UP : Interface [chars] of IMA Group [chars] is now active.

Explanation    The specified link in the specified IMA group has become active.

Recommended Action    No action is required.

ATMLC Messages

The following are Cisco 7300 ATM line card software messages.

Error Message    

%ATMLC-4-ALARM : Interface ATM[dec]/[dec], received SONET/SDH alarm: [chars]

Explanation    The ATM framer interface has received a SONET or SDH alarm. The message text provides more information on the specific nature of the message.

Recommended Action    Perform one or more following actions, depending on when and how the error was received:

SONET or SDH alarms may occur while a line card is initializing and negotiating its clock synchronization with the peer. In this situation, the alarms will be cleared, this message is informational only, and no action is required.

If the message continues to appear after the line card is initialized and the connection is set up, enter the show controller atm command to check the framer alarms. If the output of the show controller atm command shows framer alarms, and those alarms do not disappear, ensure that the optical fiber cable is not broken and is properly inserted and that the far end of the peer is not malfunctioning.

If the error message persists, the message should reflect the alarm conditions of the SONET-based or SDH-based network. In this case, the alarm was sent by a far-end entity, and the source and purpose of the alarm should be investigated by a network administrator, if the problem is not already known.

If you determine that the message itself is being received in error, copy the message exactly as it appears on the console or in the system log, Enter the show c7300 and show controller atm commands. Open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message     

%ATMLC-6-CLOCKING : Interface ATM[dec]/[dec], changed clock source to [chars]

Explanation    The clock source of the ATM interface has changed to either the line clock or the internal clock, as indicated in the message. If the ATM interface has been configured for line clocking and receives SONET or SDH alarms including loss of signal, loss of frame, and line alarm indication alarms, the interface will first change to the internal clock before changing back to the line clock when the alarms are cleared. If the ATM interface is configured for internal clocking, the SONET or SDH alarms will not cause any clocking change. This message shows the run-time clock source changes on an ATM interface; the show controller atm command always shows the user-configured clock source.

Recommended Action    No action is required.

Error Message     

%ATMLC-3-HWFAIL : The ATM line card in slot [dec] encountered a hardware failure: [chars]

Explanation    The ATM line card has encountered a hardware failure and should be deactivated. The problem can be any one of the following:

A memory allocation failure for control data

A failure to access the framer, ATM SAR devices, or the line card FPGA

Uncorrectable multibit ECC errors in line card memory

A PCI bus timeout

An ATM SAR device (reassembler or segmenter) that did not respond to configuration commands

An unrecoverable data corruption or parity error

The message indicates a hardware failure. The line card may have been deactivated by the system.

Recommended Action    Perform an OIR operation on the line card to confirm that the problem persists. If the problem persists, copy the error message exactly as it appears on the console or in the system log. Enter the show c7300, show diag slot-number commands, with slot-number being the slot number of the affected card, and the show c7300 errorlog slot, show interface atm, and show controller atm commands to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message     

%ATMLC-1-INITFAIL : The ATM line card in slot [dec] failed to initialize (cause [chars])

Explanation    The ATM line card has failed its initialization. The reason for the failure is indicated in the message text. The problems can be one of the following:

A memory allocation failure for control data

A failure to access the framer, ATM SAR devices, or line card FPGA

Uncorrectable multibit ECC errors in line card memory

A PCI bus timeout or failure to download ATM SAR firmware to the SAR devices

An ATM SAR device (reassembler or segmenter) that did not boot up or does not respond to configuration commands

Recommended Action    Perform one or more of the following actions:

Consult your line card installation and configuration guide and ensure that the line card is properly installed and configured.

Perform an OIR operation on the line card either by physically removing and inserting the line card or by entering the hw-module slot slot-number stop command, with slot-number being the slot number of the affected card, followed by the hw-module slot slot-number start command.

Attempt to reload the system to take the system offline.

If the problem persists, the message indicates an unrecoverable hardware failure. Copy the message exactly as it appears on the console or in the system log. Open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

ATMPA Messages

The following are ATM port adapter messages.

Error Message    

%ATMPA-3-BADTXBFD : [chars]: bad tx buffer descriptor on vcd [dec] size [dec] bfd_index [dec]

Explanation    The PA host driver has detected an invalid Tx buffer descriptor.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%ATMPA-3-BADTXPACKET : [chars]: bad tx packet on vcd [dec] size [dec]

Explanation    The PA host driver detected a bad Tx host buffer that had a size of 0.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Enter the debug atm events command and gather the output from the log. Enter the show tech-support command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and debug atm events commands and your pertinent troubleshooting logs.

Error Message    

%ATMPA-0-BATMANERROR : misc_cntl_reg [hex]. Resetting the OC12 PA...

Explanation    The ASIC that interfaces the SAR engines to the VIP4 packet-switching and routing processor has encountered an error that has caused it to fail. As its main function, this ASIC supports the SARs by implementing the cell and packet buffering scheme that is expected on the Port 1 interface, and by managing the commands and indications sequences on the Port 2 interface.

Recommended Action    The OC-12 will reboot itself; no action is required. If necessary, clear the interfaces by entering the clear interface command.

Error Message     

%ATMPA-3-FWCKSUM : [chars] SAR firmware checksum error (expected [hex], obtained [hex])

Explanation    CM622 ATM SAR firmware checksum errors have occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Enter the debug atm events command and gather the data from the log. Enter the show tech-support command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and debug atm events commands and your pertinent troubleshooting logs.

Error Message    

%ATMPA-3-INITERROR : In file [chars] - line [dec]

Explanation    The CM622 process agent could not be created. This process is a temporary process that is used to download firmware.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Enter the debug atm events command and gather the output from the log. Enter the show tech-support command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and debug atm events commands and your pertinent troubleshooting logs.

Error Message    

%ATMPA-3-NOTCM622 : Slot [dec] device is not a valid PCI device vendor ID used onOC-12 PA (ID [hex])

Explanation    The driver found a device type other than what it expected in the specified PCI slot.

Recommended Action    Power down the system, reseat the interface card, and reboot the system. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message     

%ATMPA-3-NOVPSPACE : [chars] Runs out of VP space for vpi [dec]

Explanation    A driver for the VP control block could not be obtained from an unused queue or a queue that is already in use. A new VP or VC could not be created.

Recommended Action    Enter the atm vc-per-vp command in interface configuration mode to increase the number of VPs that are configurable on the PA-A3-OC12.

Error Message     

%ATMPA-4-RXSARIND : RX SAR cmd [chars] error: [chars] (indication=[hex] [hex] [hex])

Explanation    Errors involving ATM driver RX SAR indication have occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Enter the debug atm events command and gather the data from the log. Enter the show tech-support command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and debug atm events commands and your pertinent troubleshooting logs.

Error Message    

%ATMPA-3-SAROP : [chars] SAR doing [chars] error: [chars]

Explanation    An error involving an ATM driver SAR operation has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Enter the debug atm events command and gather the data from the log. Enter the show tech-support command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and debug atm events commands and your pertinent troubleshooting logs.

Error Message    

%ATMPA-3-SETUPVCFAILURE : [chars]: Platform Setup_vc failed for [dec]/[dec], vcd [dec]

Explanation    A VC could not be set up for the RSP platform.

Recommended Action    Enter the debug atm error command on the platform console to attempt to identify the nature of the problem.

Error Message     

%ATMPA-3-SETUPVPFAILURE : [chars]: Platform Setup_vp failed for vpi [dec]

Explanation    A VP could not be set up for the RSP platform.

Recommended Action    Enter the debug atm error command on the platform console to attempt to identify the nature of the problem.

Error Message    

%ATMPA-3-TNLNOTEMPTY : [chars] Have to close all VCs beforemodifying the VP tunnel [dec]

Explanation    The VP tunnel has open VCs that are associated with it.

Recommended Action    Remove all the VCs that are associated with the VP tunnel before modifying the VP.

Error Message     

%ATMPA-3-TXACKERROR : [chars] tx cmd ack error ([hex]), vcd [dec].

Explanation    An error occurred while a Tx acknowledgment was being processed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Enter the debug atm events command and gather the data from the log. Enter the show tech-support command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and debug atm events commands and your pertinent troubleshooting logs.

Error Message    

%ATMPA-3-TXCMDFAIL : TX CMD [dec] failed for vcd [dec].

Explanation    A failure occurred while a command for the Batman ASIC SAR was being processed, or an acknowledgment could not be performed for a command.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Enter the debug atm events command and gather the data from the log. Enter the show tech-support command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and debug atm events commands and your pertinent troubleshooting logs.

AUDIT Messages

The following are Audit feature messages.

Error Message    

%AUDIT-5-AUDIT_DISABLED : Auditing disabled

Explanation    The audit function has been disabled on the router.

Recommended Action    Verify that the audit function was disabled by someone who is authorized to do so. No other action is required.

Error Message     

%AUDIT-5-AUDIT_ENABLED : Auditing enabled

Explanation    The auditing function has been enabled on the router.

Recommended Action    If the changes are valid, audit logs can be verified. No other action is required.

Error Message    

%AUDIT-3-FILE_RESIZE_ERR : Cannot resize Audit file.

Explanation    A file system error occurred while the audit file was being resized.

Recommended Action    Check the disk file systems on the router.

Error Message     

%AUDIT-5-FILE_ROLLOVER : Audit File Roll-over: [dec]

Explanation    The audit circular file has rolled over.

Recommended Action    Increase the file size of the audit file.

Error Message    

%AUDIT-1-FILESYSTEM : Hash: %s User: %s

Explanation    The Flash memory or disk file systems on the router have been changed.

Recommended Action    Verify that the change is valid. No other action is required.

Error Message    

%AUDIT-5-FILESYSTEM : Filesystem changed. Hash: [chars]

Explanation    The Flash memory or disk file systems on the router have been changed.

Recommended Action    Verify that the change is valid. No other action is required.

Error Message     

%AUDIT-3-FILE_WRITE_ERR : Cannot write to Audit file.

Explanation    A file system error occurred while the system was writing to the audit file.

Recommended Action    Check the disk file systems on the router.

Error Message    

%AUDIT-1-HARDWARE_CONFIG : Hardware changed. Hash: [chars]

Explanation    The hardware on the router has been changed.

Recommended Action    Verify that the change is valid. No other action is required.

Error Message    

%AUDIT-5-HARDWARE_CONFIG : Hardware changed. Hash: [chars]

Explanation    The hardware on the router has been changed.

Recommended Action    Verify that the change is valid. No other action is required.

Error Message    

%AUDIT-3-NOFILE : Cannot create Audit file.

Explanation    A file system error occurred while the audit file was being created.

Recommended Action    Check the disk file systems on the router. No other action is required.

Error Message    

%AUDIT-3-NOPROC : Cannot create Audit process.

Explanation    Insufficient internal resources are available to create the audit process.

Recommended Action    Check the available memory on the router.

Error Message    

%AUDIT-1-RUN_CONFIG : Hash: %s User: %s

Explanation    The running configuration on the router has changed.

Recommended Action    Verify that the change in configuration is valid. No other action is required.

Error Message     

%AUDIT-5-RUN_CONFIG : Running Configuration changed. Hash: [chars]

Explanation    The running configuration on the router has changed.

Recommended Action    Verify that the change in configuration is valid. No other action is required.

Error Message    

%AUDIT-1-RUN_VERSION : Hash: %s User: %s

Explanation    The version of Cisco IOS software running on the router has changed.

Recommended Action    Verify that the change in version is valid. No other action is required.

Error Message    

%AUDIT-5-RUN_VERSION : Running Version changed. Hash: [chars]

Explanation    The version of Cisco IOS software running on the router has changed.

Recommended Action    Verify that the change in version is valid. No other action is required.

Error Message    

%AUDIT-1-STARTUP_CONFIG : Hash: %s User: %s

Explanation    The startup configuration on the router has changed.

Recommended Action    Verify that the change in startup configuration is valid. No other action is required.

Error Message    

%AUDIT-5-STARTUP_CONFIG : Startup Configuration changed. Hash: [chars]

Explanation    The startup configuration on the router has changed.

Recommended Action    Verify that the change in startup configuration is valid. No other action is required.

AUTOSEC Messages

The following are AutoSecure messages.

Error Message     

%AUTOSEC-3-APPLY_ROLLBACK : Applying AutoSecure Rollback to revert to Pre-Autosecure-Running-Config

Explanation    The configuration of the AutoSecure session could not be applied to the running configuration. The system has reverted back to the running configuration that preceded AutoSecure.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AUTOSEC-1-MODIFIED : AutoSecure configuration has been Modified on this device

Explanation    Security configuration has been modified on this device.

Recommended Action    This is a notification message only. To apply the modified AutoSecure configuration to the running configuration, restart the AutoSecure feature.

AUTOSTATE Messages

The following are messages for the Autostate feature.

Error Message    

%AUTOSTATE-6-BRING_UP : Taking interface [chars] out of Autostate mode

Explanation    The specified interface is no longer in Autostate mode.

Recommended Action    No action is required.

Error Message     

%AUTOSTATE-3-NO_BOOL : Autostate subsystem: Unable to create watched boolean\n

Explanation    The software could not create a watched Boolean operator.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AUTOSTATE-3-NO_QUEUE : Autostate subsystem: Unable to create watched queue\n

Explanation    The software could not create a watched queue.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%AUTOSTATE-6-SHUT_DOWN : Putting interface [chars] into Autostate mode

Explanation    The specified interface has been placed in Autostate mode.

Recommended Action    No action is required.

BAMBAM Messages

The following are one-port Fast Ethernet with coprocessor assist module messages.

Error Message    

%BAMBAM-3-INSERT_ERROR : 1 FE/Co-Processor error in slot [dec] because [chars].

Explanation    A one-port Fast Ethernet coprocessor was inserted into the system before the system was fully initialized. Some Fast Ethernet coprocessors may not become active, and as a result the RPM may reboot or be marked as failed on the PXM.

Recommended Action    Do not install more adapters until the system has been fully initialized.

Error Message     

%BAMBAM-3-MULTDEV : Cannot support more then [dec] 1 FE/Co-Processors

Explanation    Too many one-port Fast Ethernet coprocessors were discovered in the system. The one-port Fast Ethernet coprocessor software supports only a single one-port Fast Ethernet coprocessor. All other one-port Fast Ethernet coprocessors that have been installed will be ignored.

Recommended Action    Do not install more than the supported number of adapters in the system.

BAT Messages

The following are power supply (BAT) messages.

Error Message    

%BAT-3-BAT_LOW : Battery voltage is Low

Explanation    The system has detected a battery that has a low-voltage condition. This condition was most likely caused by either a battery that is not maintaining its voltage consistently or a loose or broken connection from the AC voltage power supply to the battery backup unit.

Recommended Action    Replace the battery or connect the AC voltage power supply to the battery backup unit.

Error Message     

%BAT-3-BAT_OK : Battery voltage is now normal.

Explanation    The system previously detected a low-battery condition that has been corrected and cleared. This condition was most likely caused by either a battery that is not maintaining its voltage or a loose or broken connection to the battery backup unit.

Recommended Action    No action is required.

Error Message     

%BAT-3-DCOUTPUTVOLTFAIL : System detected Power System DC FAIL condition.

Explanation    The power system has experienced a DC failure. One of the DC outputs has failed on the power supply.

Recommended Action    Identify the DC output that has failed. Most likely, the power supply will require replacement.

Error Message     

%BAT-3-DCOUTPUTVOLTOK : Power System DC condition is now normal

Explanation    The power system DC condition is now normal. Ensure that the AC circuit in your building is operational, verify that the power cord is plugged both into the wall and the power supply, and ensure that the AC power switch on the power supply is set to "On".

Recommended Action    This is an informational message only. No action is required.

Error Message     

%BAT-3-ERROR : Wrong value for battery state

Explanation    The system has detected an invalid value for the state of the battery.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%BAT-1-INITSYS : [chars]

Explanation    The system failed to create an environmental monitor process. The most likely cause of this condition is a lack of system memory.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If you require further assistance, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message     

%BAT-3-INPUTVOLTFAIL : System detected Power System AC FAIL condition.

Explanation    The power system has experienced an AC failure. One of the AC inputs has failed on the power supply.

Recommended Action    Ensure that the AC circuit in your building is operational, verify that the power cord is plugged both into the wall and the power supply, and ensure that the AC power switch on the power supply is set to "On".

Error Message     

%BAT-3-INPUTVOLTOK : Power System AC condition is now normal

Explanation    The power system AC has recovered from a previous failure and is now operational.

Recommended Action    This is an informational message only. No action is required.

Error Message     

%BAT-3-OVERTEMP : System detected Power System THERMAL FAIL condition.

Explanation    The power system has experienced an over-temperature condition. This condition was most likely caused by a high ambient temperature in the area in which the router is located.

Recommended Action    Ensure that the room temperature is not too high and that air flow to the router is not blocked. If this condition persists, the power supply might be shut down. For further assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message     

%BAT-3-OVERTEMP_OK : System temperature is now normal.

Explanation    The system is now operating at a normal temperature. The system previously detected a too-high temperature condition that has now cleared. This condition was most likely caused by a high ambient temperature in the area in which the router is located.

Recommended Action    No action is required.

BCM Messages

The following are BCM controller messages.

Error Message    

%BCM-4-COR_ECC_HIGH : High correctable ECC error rate detected\nL2 cache data errors = [dec]\nL2 cache tag errors = [dec]\nMemory data errors = [dec]\n

Explanation    A high rate of soft-parity errors in system memory has been detected. Normal system operation may be affected.

Recommended Action    If there is a regular or sustained occurrence of this message, reseat the memory or replace the memory with memory that is known to be operational.

Error Message     

%BCM-4-ECC_L2CACHE : Corrected ECC from L2 cache

Explanation    A soft-parity error from the Layer 2 cache has been detected and corrected. Normal system operation should continue.

Recommended Action    If this message appears regularly or for a sustained period of time, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message     

%BCM-4-ECC_MEMORY : Corrected ECC from memory

Explanation    A soft-parity error from the memory has been detected and corrected. Normal system operation should continue.

Recommended Action    If this message appears regularly or for a sustained period of time, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

BCM_GEWAN Messages

The following are Messages related to the Cisco 3800 system controller.

Error Message    

%BCM_GEWAN-1-GT_MCSC_FAIL : GT96124 : MCSC/MCDMA Initialization failed

Explanation    MCSC/MCDMA initialization failed. The chip will not support 128 channels of E1T1.

Recommended Action    Reboot the router and see if this message recurs. If it does, contact TAC to RMA the router.

Error Message    

%BCM_GEWAN-1-GT_MCSC_FAIL : GT96124 : MCSC/MCDMA Initialization failed

Explanation    The MCSC or MCDMA could not be initialized. The chip will not support 128 channels of E1T1.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%BCM_GEWAN-1-GT_PCI_FAIL : GT 96124 PCI Initialization Failed.

Explanation    The PCI serial controller for WAN interfaces that is installed on the router motherboard could not be initialized.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%BCM_GEWAN-1-GT_REV_FAIL : GT96124 : Incorrect revision of the chip.Expected [hex] Obtained [hex]

Explanation    This revision of the chip does not support 128 channels of E1T1.

Recommended Action    Reboot the router and see if this message recurs. If it does, contact TAC to RMA the router

Error Message    

%BCM_GEWAN-1-GT_REV_FAIL : GT96124 : Incorrect revision of the chip.Expected [hex] Obtained [hex]

Explanation    The revision of the chip does not support 128 channels of E1T1.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%BCM_GEWAN-3-GT_VEND_FAIL : GT 96124: Vendor id - expected [hex] obtained [hex]

Explanation    The component has an incorrect revision number, or an incorrect component has been installed.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%BCM_GEWAN-3-SNMP_REG_FAIL : [chars] SNMP high capacity counter register failed

Explanation    The SNMP high counter component could not be registered.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%BCM_GEWAN-1-VWIC_HW_FAIL : GT96k Motherboard WAN Hardware initialization failed

Explanation    The timer library for the GT95K motherboard could not be initialized.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%BCM_GEWAN-3-VWIC_INIT_FAIL : GT96k Motherboard WAN card initialization failed

Explanation    One or more of the WAN cards that are installed on the motherboard could not be initialized.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

BERT Messages

The following are bit error rate tester (BERT) messages.

Error Message    

%BERT-3-BERT_ALREADY_TEST : A BERT is already running

Explanation    A BERT is already in progress on this interface. Another BERT operation cannot be run until either this test is completed or this BERT operation is stopped.

Recommended Action    Either wait for the ongoing BERT test to complete or stop the ongoing test by entering the bert abort command and retry the testing operation. No action is required.

Error Message     

%BERT-3-BERT_BAD_INTERFACE : Interface [dec] is down, BERT cannot be executed on this interface

Explanation    The BERT process cannot be started on an interface that either is inactive (down) or has been shut down by the administrator.

Recommended Action    Attempt to initialize the interface by entering the no shutdown command on the interface. If this message recurs, or you require further assistance, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message     

%BERT-6-BERT_FINISH_TIMESLOTS : Finished Generation of Data for timeslots [dec] to [dec] on interface [dec] using profile [dec]

Explanation    A BERT with the specified profile has generated data for the time slot range on the controller as specified.

Recommended Action    No action is required.

Error Message     

%BERT-3-BERT_INVPROFILE : The Profile [dec] is not Valid

Explanation    A BERT was requested that used an invalid profile number.

Recommended Action    Ensure that the BERT number is valid and has been configured, and reenter the BERT number. If a BERT profile has not yet been created, enter the bert profile command in global configuration mode to create a BERT profile.

Error Message     

%BERT-3-BERT_INVPROFILE_CHANGE : Profile [dec], currently under test, cannot modify

Explanation    An attempt was made to modify a profile that is being used by a BERT that is currently running.

Recommended Action    Wait until the BERT test has completed to modify the profile, or terminate the BERT operations by entering the bert abort command.

Error Message     

%BERT-3-BERT_NO_CONT : Controller [dec] does not exist

Explanation    The controller specified by the command does not exist.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%BERT-6-BERT_RESULTS : [chars]

Explanation    This message provides the results of the bert controller command.

Recommended Action    No action is required.

Error Message     

%BERT-6-BERT_START : Starting BERT on Interface [dec] with Profile [chars]

Explanation    A BERT operation is starting on the specified interface.

Recommended Action    No action is required.

Error Message     

%BERT-6-BERT_TIMESLOTS : No Results will be generated for this Test

Explanation    A BERT was done on individual time slots in the controller. No results were generated for the specified time slots.

Recommended Action    No action is required.

BGP Messages

The following are Border Gateway Protocol messages.

Error Message    

%BGP-3-ADDPATH : Number of paths per prefix exceeded allowed maximum of [dec]

Explanation    The number of paths per prefix has exceeded the maximum that is allowed. The maximum number of prefixes is specified in the message text. This condition indicates that BGP is receiving the same prefix from too many neighbors.

Recommended Action    Attempt to restrict the number of neighbors that are sending the same prefix. You can restrict the number of neighbors advertising the same prefix by having robust inbound filters.

Error Message    

%BGP-4-AFIMPORT : [chars] prefixes imported to [chars] vrf reached the limit [dec]

Explanation    The number of prefixes imported from other address-family to a VRF has reached its configured limit.

Recommended Action    Check the number of imported prefixes from the address-family and verify if the limit should be increased. Check to see if the route map has been correctly associated and imported with the IP VRF.

Error Message    

%BGP-4-ATTRNULL : A NULL attribute has been assigned to a path

Explanation    The path should have been assigned a valid attribute but was incorrectly assigned a value of NULL.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Also perform a search of the Bug Toolkit http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the gathered information.

Error Message    

%BGP-6-BIGCHUNK : Big chunk pool request ([dec]) for [chars]. Replenishing with malloc

Explanation    A request for a large chunk pool has occurred. If the size of the static chunk pools is not adequate to service the request, the request is serviced with a memory allocation (malloc).

Recommended Action    This is an informational message only. If this message is a cause for concern, enter the chunk and bgp summary commands, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%BGP-5-DAMPENING_DECAY_TIME : Decay time from maximum penalty to suppress penalty is [dec] secs. Maximum penalty: [dec], suppress penalty: [dec]

Explanation    The configured dampening parameters may not be feasible. The time interval between the maximum penalty and the suppress penalty may be short.

Recommended Action    If you think the decay time from the maximum penalty to the suppress penalty is too short, increase the half-life time or the maximum penalty values.

Error Message     

%BGP-5-DAMPENING_HIGH_MAX_PENALTY : Maximum penalty ([dec]) is more than allowed maximum ([dec]). Dampening is OFF

Explanation    The configured dampening parameters may not be feasible. The maximum penalty time as specified in the error message is less than the maximum allowed penalty time. Dampening will be turned off.

Recommended Action    Depending on the value of the maximum penalty, adjust the maximum suppress time. Because the maximum penalty is more than the allowed maximum, reduce the maximum suppress time. The maximum penalty should be greater than the suppress penalty, but less than the maximum allowable penalty.

Error Message     

%BGP-5-DAMPENING_LOW_MAX_PENALTY : Maximum penalty ([dec]) is less than suppress penalty ([dec]), Dampening is OFF

Explanation    The configured dampening parameters may not be feasible. The maximum penalty time as specified in the error message is less than the configured suppress penalty time. Dampening will be turned off.

Recommended Action    Depending on the value of the maximum penalty, adjust the maximum suppress time. Because the maximum penalty is less than the suppress penalty, increase the maximum suppress time. The maximum penalty should be greater than the suppress penalty, but less than maximum allowable penalty.

Error Message    

%BGP-4-INCORRECT_TTL : Discarded message with TTL [dec] from [chars]

Explanation    A BGP message was received that contained a TTL value that is not within the acceptable configuration parameters.

Recommended Action    If you consider the message to be valid, modify the TTL security configuration to an appropriate value. Otherwise, this message could be coming from a spurious source. If you determine that this message is coming from a spurious source, locate and block the source of the messages.

Error Message    

%BGP-3-INSUFCHUNKS : Insufficient chunk pools for [chars], requested size [dec]

Explanation    The size of the static chunk pools is not correct. This condition is caused by an internal software problem.

Recommended Action    Enter the chunk and bgp summary commands to collect information regarding chunks and BGP summary.

Error Message    

%BGP-4-MAX_EXTCOMM_EXCEED : Exceeded limit of [dec] extended communities per advertised prefix

Explanation    An attempt was made to advertise a prefix with an extended community attribute that contains more extended communities than the allowed limit.

Recommended Action    Reduce the configured number of Route Targets or other extended communities that will be added to prefix advertisements so that the limit is not exceeded.

Error Message    

%BGP-4-NBRTRACK : Route Tracking failed on memory. Neighbor tracking for route-fall-over will stop

Explanation    The route tracking system has failed to allocate memory. Neighbor route fall-over will stop tracking neighbor routes.

Recommended Action    The route tracking system failed to allocate memory. Neighbor route fall-over will stop tracking neighbor routes so that it can give away some memory. If you think that the system is stable then reconfigure neighbor route fall-over. If you get this message, neighbor route-fallover has been deconfigured.

Error Message     

%BGP-4-NORTRID : BGP could not pick a router-id. Please configure manually.

Explanation    A BGP router ID has not been manually configured and BGP is unable to allocate a router ID from the IPv4 address of one of its interfaces.

Recommended Action    Make sure that there is at least one interface that is up and has a valid IPv4 address, or configure the router ID manually.

Error Message    

%BGP-3-ORF_PFXLIST : Received misformatted prefixlist ORF from [chars]

Explanation    The received prefix list ORF is formatted incorrectly.

Recommended Action    Check the prefix list ORF implementation on the neighboring router.

BSTUN Messages

The following are block serial tunneling (BSTUN) messages.

Error Message    

%BSTUN-4-RECONFAPIPROUT : Duplicate APIP route found - \n nailing the duplicate and reconfiguring

Explanation    The system has detected a duplicate set of connection parameters for this command. The system has unconfigured the command and created a new set of connection parameters.

Recommended Action    No action is required.