Voice Performance Statistics on Cisco Gateways [Cisco IOS Software Releases 12.3 T]

Table Of Contents

Voice Performance Statistics on Cisco Gateways

Contents

Prerequisites for Voice Performance Statistics on Cisco Gateways

Restrictions for Voice Performance Statistics on Cisco Gateways

Information About Voice Performance Statistics on Cisco Gateways

Basic Terminology and Feature Design

What Are the Types of Accounting Statistics?

What Are the Types of Signaling Statistics and Aggregation Levels?

What Are IECs?

Management of the Statistical Collection

What Are the Allowable Time Ranges?

What Are Thresholds?

What Are the Allowable Storage Capacities?

How Is Memory Used?

Management of the Archive Process

Display of Records and Time Ranges

What Records Are Displayed Since System Reset or Reboot?

What Time Ranges Are Displayed?

Voice Interface Changes During Call-Statistics Collection Periods

Addition or Removal of a Voice Port

Configuration Change of Any Trunk Group

Benefits of Voice Performance Statistics on Cisco Gateways

How to Configure Voice Performance Statistics on Cisco Gateways

Summary of Configuration Tasks

Configuring the Duration and Time Periods of Call Statistics on the Gateway

Configuring the Gateway to Collect Call Statistics on a Periodic Basis

Configuring the Gateway to Collect Call Statistics Since the Last Reset

Configuring the Gateway to Collect Call Statistics for a Specific Time Interval

Configuring the Gateway to Collect Signaling Statistics

Enabling the Gateway to Collect Signaling Statistics

Configuring the Minimum Call Duration and Signaling Thresholds

Disabling the Collection of Signaling Statistics

Displaying the Signaling Statistics for Each Aggregation Level

Clearing Signaling Statistics

Configuring the Gateway to Collect VoIP AAA Accounting Statistics

Prerequisites

Restrictions

Enabling the Collection of VoIP AAA Accounting Statistics on the Gateway

Configuring a Designated Server Group for a Broadcast Method List

Disabling the Collection of VoIP AAA Accounting Statistics

Displaying the VoIP AAA Accounting Statistics

Clearing the VoIP AAA Accounting Statistics

Troubleshooting Tips for VoIP AAA Accounting Statistics

Managing the Collection of Voice Statistics

Configuring the FTP Server to Enable Archiving of Statistics from the Gateway

Configuring the Gateway to Archive Statistics to an FTP Server

Configuring the Gateway to Archive Statistics to a Syslog Server

Displaying Memory Usage

Displaying All Statistics and Pushing Them to an FTP or Syslog Server

Clearing the Collected Call Statistics

Monitoring the Statistical Reporting

Configuration Examples for Voice Performance Statistics on Cisco Gateways

User-Specific Configurations for Call Statistic Collection: Example

Manually Clearing Statistics: Example

Collection of Aggregation-Level Statistics: Example

Memory Usage: Example

Collection of Statistics Since System Reset: Examples

Designated Server Group: Example

Location of the FTP Server: Example

Maximum File Size for the Syslog Server: Example

Maximum Duration for Storage: Example

Additional References

Related Documents

Standards

MIBs

RFCs

Technical Assistance

Command Reference

accounting acknowledge broadcast

clear voice accounting method

clear voice statistics

debug radius accounting

debug voice statistics

show event-manager consumers

show voice accounting method

show voice accounting response pending

show voice statistics csr interval accounting

show voice statistics csr interval aggregation

show voice statistics csr since-reset accounting

show voice statistics csr since-reset aggregation-level

show voice statistics csr since-reset all

show voice statistics interval-tag

show voice statistics memory-usage

voice statistics accounting method

voice statistics display-format separator

voice statistics field-params

voice statistics max-storage-duration

voice statistics push

voice statistics time-range

voice statistics type csr

Glossary

Voice Performance Statistics on Cisco Gateways

The Voice Performance Statistics on Cisco Gateways feature enables the collection of voice call signaling statistics and VoIP AAA accounting statistics based on user-configured time ranges. The statistics can be displayed on your console or formatted and archived to an FTP or syslog server. This feature can assist you in diagnosing performance problems on the network and identifying impaired voice equipment.

Feature History for Voice Performance Statistics on Cisco Gateways

Release

Modification

12.3(4)T

This feature was introduced.

Finding Support Information for Platforms and Cisco IOS Software Images

Use Cisco Feature Navigator to find information about platform support and Cisco IOS software image support. Access Cisco Feature Navigator at http://www.cisco.com/go/fn. You must have an account on Cisco.com. If you do not have an account or have forgotten your username or password, click Cancel at the login dialog box and follow the instructions that appear.

Contents

•Prerequisites for Voice Performance Statistics on Cisco Gateways

•Restrictions for Voice Performance Statistics on Cisco Gateways

•Information About Voice Performance Statistics on Cisco Gateways

•How to Configure Voice Performance Statistics on Cisco Gateways

•Configuration Examples for Voice Performance Statistics on Cisco Gateways

•Additional References

•Command Reference

•Glossary

Prerequisites for Voice Performance Statistics on Cisco Gateways

•Your gateway must be configured to support VoIP and must be functioning properly.

Restrictions for Voice Performance Statistics on Cisco Gateways

•This feature does not support Media Gateway Control Protocol (MGCP).

•This feature does not support parsing, presentation, or analysis of syslog files.

•The integrity of statistical information in the syslog files is not guaranteed because of unreliable User Datagram Protocol (UDP) transport.

•If the gateway clock needs to be synchronized after the gateway is reset or rebooted or during Network Time Protocol (NTP) client synchronization, there may be a problem for collection during the collection intervals.

The call-statistics data is dependent on the start and end time of the interval; that is, the collection is time driven, not event driven. The following two situations will result in erroneous call-statistics data:

–Clock reset during a collection interval.

–Clock set to a time during an already specified interval.

To avoid any call-statistics data from being collected within an incomplete interval, this feature reports only call-statistics data that is collected during a complete interval. This includes call-statistics data that is pushed to an FTP server or stored on a gateway.

This feature cannot assure accuracy or consistency of the reports generated when large clock updates occur during a batch reporting period.

•Call statistics cannot be accessed using RADIUS protocols.

•The signaling behavior of two-stage non-Direct-Inward-Dialing (non-DID) ISDN calls using a default session application is not supported.

•Digital Signal 0 (DS0) is not supported.

Information About Voice Performance Statistics on Cisco Gateways

To configure the Voice Performance Statistics on Cisco Gateways feature, you should understand the following:

•Basic Terminology and Feature Design

•Management of the Statistical Collection

•Management of the Archive Process

•Display of Records and Time Ranges

•Voice Interface Changes During Call-Statistics Collection Periods

The benefits of this feature are listed in the "Benefits of Voice Performance Statistics on Cisco Gateways" section.

Basic Terminology and Feature Design

The Voice Performance Statistics on Cisco Gateways feature is designed to include many options for collecting, archiving, and displaying call statistics records, which include PSTN interface/port statistics, IP interface statistics, and counts of RADIUS accounting messages. This feature also enables counts of Cisco IOS generated internal error codes (IECs). The basic terminology that describes the functionality of the feature is explained in the subsections that follow.

The following are feature options:

•Counting accounting records (messages to and from RADIUS servers).

•Collecting various signal-layer (IP and PSTN interfaces) statistics from individual gateway ports.

•Displaying the signaling statistics at different aggregation levels.

•Collecting IECs.

•Collecting the statistics at user-configured time intervals.

•Archiving the statistics to an FTP or syslog server and formatting the output.

•Displaying the statistics on a console.

•Displaying the available memory and the memory that has been used for the collection of records.

•Specifying thresholds for packet jitter, lost packets, and packet latency.

•Specifying the length of time to be used as the maximum call duration.

•Specifying a maximum time for which to store the statistics in system memory.

This section has the following subsections:

•What Are the Types of Accounting Statistics?

•What Are the Types of Signaling Statistics and Aggregation Levels?

•What Are IECs?

What Are the Types of Accounting Statistics?

Accounting record statistics are counts of RADIUS messages that are transmitted to and received from a RADIUS server. They can be collected by method list, type of RADIUS message (for example, starts, interim updates, and/or stops), and call-leg interface association (PSTN or IP). This feature can be configured to count all of these message types or only a subset of them.

A method list is a sequential list used by the RADIUS client on the gateway that defines the authentication methods used to authenticate a user. For the purposes of the Voice Performance Statistics on Cisco Gateways feature, you are required to specify only the name of the method list on the gateway.

Once enabled and configured, the feature counts RADIUS messages on both inbound and outbound call legs. Each time a RADIUS accounting message is received by the gateway, it is counted as successful if it is accepted and processed by the RADIUS agent on the gateway; each time a RADIUS accounting message is transmitted by the gateway, it is counted as passed if an ACK comes back from the RADIUS server.

You can also specify that accounting messages be collected from a broadcast method list, in which case you can set all the server groups that are in a method list to monitor the server group acknowledgements.

What Are the Types of Signaling Statistics and Aggregation Levels?

The signaling statistics are collected at the port level, but can be displayed at various aggregation levels.

The aggregation levels are hierarchical. The highest level is a summary of total statistics for all aggregation levels on the gateway, whereas the lowest level provides statistics for each voice port. Statistics can also be collected for the following aggregation levels:

•Gateway level

•VoIP level

•PSTN level

•Trunk group level

•Voice-port level

An example of collected statistics at the different aggregation levels for a PSTN statistic labeled "X" is as follows:

•When the aggregation level is gateway: X = 4

•When the aggregation level is trunk group:

–Trunk group A (configured ports 1 and 3): X = 3

–Trunk group B (configured ports 2 and 4): X = 1

•When the aggregation level is port:

–Port 1: X = 1

–Port 2: X = 0

–Port 3: X = 2

–Port 4: X = 1

The following are supported call-statistics fields that can be collected on Cisco gateways:

•Incoming calls—All incoming call attempts, whether successful or not.

•Incoming calls answered by the gateway—Incoming calls that were answered.

•Incoming calls rejected by the gateway—Incoming calls that, for whatever reason, failed.

•Outgoing calls attempted—Outgoing calls regardless of whether they were successful.

•Outgoing calls that receive answers—Calls that were answered.

•Outgoing calls fail—Calls that failed.

•Total duration of all incoming and outgoing calls—Total duration from outgoing seizure to disconnect.

•Total duration of incoming and outgoing answered calls—Total connected time: from answer to disconnect.

•Originating side disconnected before outgoing calls connected.

•Number of incoming and outgoing calls whose connected time is less than the configured minimum call duration (MCD).

•Number of answered incoming and outgoing calls terminated with any cause codes other than "normal."

•Total duration (after the dial delay) on incoming calls—Defined as "alert sent time-setup in time."

•Total duration (after the dial delay) on outgoing calls—Defined as "alert received time-setup out time."

•Total setup delay duration—Defined as "setup out time—setup in time."

•IP-specific statistic fields (exist only in the IP-level statistics):

–Number of calls losing more than the configured number of packets—The default is 1000.

–Number of calls encountering more than the configured amount of latency—The default is 250 milliseconds.

–Number of calls encountering more than the configured amount of jitter—The default is 250 milliseconds.

–Number of incoming and outgoing calls disconnected with each cause code—The cause codes are defined in the Call Control Application Programming Interface (CCAPI) and in the International Telecommunication Union Telecommunication Standardization Sector (ITU-T) standard Q.850.

What Are IECs?

Cisco IOS generated internal error codes (IECs) are gateway-detected errors that cause the gateway to release or refuse a call. IECs enhance troubleshooting for VoIP networks by helping to determine the source and reason for call termination.

The collection of Cisco IOS generated IECs is described in Cisco VoIP Internal Error Codes, Cisco IOS Release 12.3(4)T. To decode internal error codes, see the Voice Gateway Error Decoder for Cisco IOS at the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/voice/vtgemd.htm

Management of the Statistical Collection

The management of statistical collection involves time ranges, thresholds, storage capacities, and memory usage. This section has the following subsections:

•What Are the Allowable Time Ranges?

•What Are Thresholds?

•What Are the Allowable Storage Capacities?

•How Is Memory Used?

What Are the Allowable Time Ranges?

The Voice Performance Statistics on Cisco Gateways feature enables you to configure time ranges to capture statistics. The time ranges are as follows:

•From the last reset time to the present. You can examine the statistics using the show voice statistics command and reset the statistics using the clear voice statistics csr command.

•By specific start and end time. That is, a set amount of minutes after the configuration time for preparation of the resource allocation of the gateway.

•By periodic intervals, with an optional total duration. Allowable intervals are 5 minutes, 15 minutes, 30 minutes, 1 hour, and 1 day. The optional total duration is unlimited but must be a multiple of the specified interval. For example, the interval could be 15 minutes, and the total duration could be 3 hours.

What Are Thresholds?

The following three thresholds can be configured to customize how you measure the voice signaling statistics for your network configuration:

•Packet jitter

•Packet latency

•Lost packets

These thresholds are all pre-configured with default settings. The jitter, latency, and lost packets thresholds only apply to IP statistics. In addition, you can configure the minimum call duration (MCD) value for determining which calls are measured during the statistics collection.

Packet Jitter

Jitter is a variation in the delay of received packets. At the sending side, packets are sent in a continuous stream, spaced evenly apart. Because of network congestion, improper queueing, or configuration errors, this steady stream can be interrupted by delays between packets.

You can specify the threshold at which a record will not be collected. For example, if you have set a threshold of 250 milliseconds and a delay exceeds that threshold, the message is not collected.

Packet Latency

Packet latency is the amount of time that it takes a packet to go from its source to its destination. You can specify the threshold at which a record will not be collected. For example, the gateway can be configured to drop messages that take more than 250 milliseconds to reach the destination.

Lost Packets

Lost packets are a result of jitter that is so great that it causes packets to be out of the range of the jitter buffer. These packets are discarded. You can specify the threshold for lost packets in milliseconds.

Minimum Call Duration

Using the minimum call duration (MCD) value, you can configure the gateway to collect statistics for calls that last a minimum amount of time. For example, if you configure the MCD value to 2 milliseconds, the gateway counts the number of incoming or outgoing calls with a connect time less than 2 milliseconds.

What Are the Allowable Storage Capacities?

The Voice Performance Statistics on Cisco Gateways feature allows you to specify how long the gateway will store the statistics. You can specify a number of days, hours, or minutes.

How Is Memory Used?

You can display how much system memory is being used when statistics are being collected, how much system memory is available, and how much system memory is estimated for future use by using the show voice statistics memory-usage command. The command displays all memory usage for accounting and signaling by fixed interval and since a system reset or reboot. The output includes the number of call statistics records per interval, each record size, the approximate memory used, and the allocated memory for future use.

Management of the Archive Process

The FTP or syslog server archive process is used to download statistics to a file on the server for further processing, presentation, and analysis. The download to the server is configured using the command-line interface (CLI). When the specified end time of collection is reached, the gateway downloads the statistics data to the provisioned server. Using FTP, the gateway formats the statistics in an ASCII file and transfers the file to a Cisco Networking Services Performance Engine (CNS-PE). Using the syslog server, gateways send the information in syslog messages, and you can specify the message size.

Note Because of unreliable UDP transport, the integrity and completeness of the call statistics in the syslog files are not guaranteed.

Figure 1 shows the components as used by this feature.

Figure 1 Syslog and FTP Servers and the CNS-PE

You can format the output to display with specified record separators. The separator can be a space, tab, new line, or ASCII character.

Display of Records and Time Ranges

You can display statistics by accounting method lists, by aggregation levels, by numbered intervals (time ranges), and/or since the last system reset or reboot. This section has the following subsections:

•What Records Are Displayed Since System Reset or Reboot?

•What Time Ranges Are Displayed?

What Records Are Displayed Since System Reset or Reboot?

You can display the collected records since a system reset or reboot including accounting and/or signaling (aggregation level), and intervals (time ranges). There are show commands to display all signaling statistics that were collected since the last reset or reboot of the system. You can specify a concise or verbose display, and you can configure the gateway to push the statistics to the FTP or syslog server.

Displaying Accounting Statistics

You can use the show voice statistics csr since-reset accounting command to display the method list by RADIUS server, PSTN incoming and outgoing records that have passed and failed, and the IP incoming and outgoing records that have passed and failed.

Displaying Aggregation-Level Statistics

You can use the show voice statistics csr since-reset aggregation-level command to display all the collected statistics for every aggregation level or just the statistics for a specific level (gateway, IP, PSTN, trunk group, or voice port).

What Time Ranges Are Displayed?

You can use the show voice statistics interval-tag command to display the start and end times by a numbered interval. To display the time ranges by voice port, you can use the show voice statistics csr interval aggregation command.

Voice Interface Changes During Call-Statistics Collection Periods

It is recommended that you do not change the voice interface configuration during the period when call statistics are being collected. It is also recommended that during the period when call statistics are being collected, the following configuration changes not take place:

•Adding or removing a PRI or DS1 group

•Adding or removing a trunk group

•Adding or removing a trunk in a trunk group

Note It is recommended that any existing call-statistics collection be stopped and set to zero before any configuration modification is made to any of the voice interfaces.

This section has the following subsections:

•Addition or Removal of a Voice Port

•Configuration Change of Any Trunk Group

Addition or Removal of a Voice Port

The following scenarios apply to a voice port whether or not it is in any trunk group:

•The addition of a PRI or DS1 group, Foreign Exchange Station (FXS), Foreign Exchange Office (FXO), or ear and mouth (E&M) device.

•The removal of a PRI or DS1 group, FXS, FXO, or E&M device.

If a new voice interface is added during any collection period, new entries that correspond to the new voice interface are added in the statistics collected for that collection period.

If an existing voice interface is removed during any collection period, the statistics that correspond to that voice interface are still kept in the set. The statistics are frozen (that is, nothing more is added) after the time that the voice interface is removed. Gateways still send the statistics for the removed interface to the CNS-PE or syslog server.

In either of the above scenarios, the statistics for PSTN ports include all the collected data at the DS1 or channel associated signaling (CAS) level, except the statistics for interfaces added or removed during the collection period.

Configuration Change of Any Trunk Group

The following scenarios apply when there is a configuration change of any trunk group:

•The addition or removal of a DS1 or CAS group into or from a trunk group.

–If you are adding a DS1 or CAS group to a trunk group during any collection period, the collection process moves the associated statistics from the upper aggregation level (PSTN) to the trunk-group level. The call statistics before the configuration change time are also totalled to the statistics of the trunk-group level at the end of the collection period. In this case, the statistics of the trunk-group level can exceed the limit. However, the PSTN-level statistic is still accurate.

–If you are removing a DS1 or CAS group from a trunk group during any collection period, the collection process removes the trunk-group level of the PSTN aggregation. In contrast to the scenario of adding a DS1 or CAS group, the statistic of the trunk-group level is under the limit.

•The addition or removal of a trunk group.

–If you are adding a new trunk group (one that contains a trunk or trunks) to a gateway during any collection period, the existing statistics of all member trunks aggregate to the trunk-group level statistic. That is, the statistic of the trunk-group level is over its limit. The PSTN-level call statistics are still accurate.

–If you are removing an existing trunk group from a gateway during any collection period, the existing statistics of all member trunks are totaled at the configuration change time. The statistics of the trunk-group level and of the PSTN level are accurate.

Note The inaccurate call statistics that can result from the four scenarios that are listed above are acceptable because the transient information during the configuration change is often unusable.

Benefits of Voice Performance Statistics on Cisco Gateways

•Gateway call statistics can be audited or compared against the statistics of other network devices for improved monitoring.

•Malfunctioning DSPs (DS1 only) can be discovered.

•Discrepancies between RADIUS records sent by the gateway and received and reported on the server can be uncovered.

•Potential lost revenue can be highlighted.

•Call-success rates and accuracy of reports can be determined.

How to Configure Voice Performance Statistics on Cisco Gateways

This section contains the following procedures:

•Configuring the Duration and Time Periods of Call Statistics on the Gateway (required)

•Configuring the Gateway to Collect Signaling Statistics (required)

•Configuring the Gateway to Collect VoIP AAA Accounting Statistics (required)

•Configuring the FTP Server to Enable Archiving of Statistics from the Gateway (optional)

•Managing the Collection of Voice Statistics

–Configuring the Gateway to Archive Statistics to an FTP Server (optional)

–Configuring the Gateway to Archive Statistics to a Syslog Server (optional)

–Displaying Memory Usage (optional)

–Displaying All Statistics and Pushing Them to an FTP or Syslog Server (optional)

–Clearing the Collected Call Statistics (optional)

–Monitoring the Statistical Reporting (optional)

Note If you need to obtain statistical information since reboot, the configuration should be stored in NVRAM before you restart the gateway.

Summary of Configuration Tasks

There are two general areas of configuration—one for the collection of signaling statistics and one for the collection of accounting statistics. The tasks required will depend on whether you configure the gateway to collect signaling statistics only, accounting statistics only, or both signaling and accounting statistics.

Required Task for Collection of All Call Statistics

Step 1 Configure the duration or time period for when call statistics are collected on the gateway. See the "Configuring the Duration and Time Periods of Call Statistics on the Gateway" section.

Required Task for Signaling Statistics

Step 1 Configure the gateway to support the collection of signaling statistics. See the "Enabling the Gateway to Collect Signaling Statistics" section.

Optional Task for Signaling Statistics

•Configure the call statistics record signaling parameters, changing the default values as needed. See the "Configuring the Minimum Call Duration and Signaling Thresholds" section

Required Tasks for Accounting Statistics (Configured in This Order)

Step 1 Configure the gateway to support the collection of accounting statistics. See the "Enabling the Collection of VoIP AAA Accounting Statistics on the Gateway" section.

Step 2 Configure accounting on the gateway. Refer to the gw-accounting aaa command configuration in the Cisco IOS Voice Configuration Library, Release 12.3.

Step 3 Specify that the accounting update is new information. Refer to the aaa accounting update new-info command configuration in the Cisco IOS Security Configuration Guide, Release 12.3, and the Cisco IOS Security Command Reference, Release 12.3 T.

Step 4 Define the AAA RADIUS server group. Refer to the aaa group server radius command configuration in the Cisco IOS Security Configuration Guide, Release 12.3, and the Cisco IOS Security Command Reference, Release 12.3 T.

Step 5 Define a designated broadcast accounting server group (accounting acknowledge broadcast command). See the "Configuring a Designated Server Group for a Broadcast Method List" section.

Step 6 Define the RADIUS server host, port, key, and vendor specific attributes (VSAs). Refer to the Cisco IOS Security Configuration Guide, Release 12.3 and the Cisco IOS Security Command Reference, Release 12.3 T.

Optional Tasks for Both Signaling and Accounting Statistics (Configured in Any Order)

•Configure the FTP server or syslog server download. See the "Configuring the Gateway to Archive Statistics to an FTP Server" section and the "Configuring the Gateway to Archive Statistics to a Syslog Server" section.

Note Before configuring the gateway to archive statistics to an FTP server, you must first configure the FTP server to support the archiving process. See the "Configuring the FTP Server to Enable Archiving of Statistics from the Gateway" section.

Configuring the Duration and Time Periods of Call Statistics on the Gateway

Before you configure the gateway to collect call signaling statistics, VoIP AAA accounting statistics, or Cisco VoIP internal error codes (IECs), you must first configure the duration and time periods for when the call statistics are collected. There are three methods for collecting call statistics: periodic, since the last reset, and for specific times.

Note These interval methods are mutually exclusive, meaning that the gateway can be configured for only one collection interval at a time. The collection interval configured applies to all call statistics collected. For example, if you configure the collection interval for a periodic interval, and you configure the gateway to collect both signaling and VoIP AAA accounting statistics, then both types of statistics will be collected on the periodic basis.

To configure the duration and time period of when call statistics will be collected on the gateway, see one of the following sections:

•Configuring the Gateway to Collect Call Statistics on a Periodic Basis

•Configuring the Gateway to Collect Call Statistics Since the Last Reset

•Configuring the Gateway to Collect Call Statistics for a Specific Time Interval

Configuring the Gateway to Collect Call Statistics on a Periodic Basis

This task configures the gateway to collect call statistics on a periodic basis.

SUMMARY STEPS

1. enable

2. configure terminal

3. voice statistics time-range periodic interval start hh:mm {days-of-week {Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday | daily | weekdays | weekend}} [end hh:mm {days-of-week {Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday}}]

4. exit

DETAILED STEPS
Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2

configure terminal
Example:

Router# configure terminal

Enters global configuration mode.
Step 3
voice statistics time-range periodic interval 
start hh:mm {days-of-week {Monday | Tuesday | 
Wednesday | Thursday | Friday | Saturday | 
Sunday | daily | weekdays | weekend}} [end 
hh:mm {days-of-week {Monday | Tuesday | 
Wednesday | Thursday | Friday | Saturday | 
Sunday}}]
Example:
Router(config)# voice statistics time-range 
periodic 60minutes start 12:00 days-of-week 
Monday end 12:00 days-of-week Friday
Configures the gateway to collect call statistics on a periodic basis.
Step 4
exit
Example:
Router(config)# exit
Exits global configuration mode.
Configuring the Gateway to Collect Call Statistics Since the Last Reset

This task configures the gateway to collect call statistics since the last time the clear voice statistics command was entered, or since the last time the gateway was rebooted.

SUMMARY STEPS

1. enable

2. configure terminal

3. voice statistics time-range since-reset

4. exit

DETAILED STEPS
Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2

configure terminal
Example:

Router# configure terminal

Enters global configuration mode.
Step 3
voice statistics time-range since-reset
Example:
Router(config)# voice statistics time-range 
since-reset
Configures the gateway to collect call statistics since the last reset or since the last time the gateway was rebooted.
Step 4
exit
Example:
Router(config)# exit
Exits global configuration mode.
Configuring the Gateway to Collect Call Statistics for a Specific Time Interval

This task configures the gateway to collect call statistics for a specific time interval.

SUMMARY STEPS

1. enable

2. configure terminal

3. voice statistics time-range specific start hh:mm day month year end hh:mm day month year

4. exit

DETAILED STEPS
Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2

configure terminal
Example:

Router# configure terminal

Enters global configuration mode.
Step 3
voice statistics time-range specific start 
hh:mm day month year end hh:mm day month year
Example:
Router(config)# voice statistics time-range 
specific start 10:00 1 January 2004 end 12:00 
2 January 2004
Configures the gateway to collect call statistics for a specific configured time period.
Step 4
exit
Example:
Router(config)# exit
Exits global configuration mode.
Configuring the Gateway to Collect Signaling Statistics

This section describes how to configure the gateway to collect signaling statistics. This section documents the following tasks:

•Enabling the Gateway to Collect Signaling Statistics

•Configuring the Minimum Call Duration and Signaling Thresholds

•Disabling the Collection of Signaling Statistics

•Displaying the Signaling Statistics for Each Aggregation Level

•Clearing Signaling Statistics

Enabling the Gateway to Collect Signaling Statistics

This task describes to how to enable the gateway to collect signaling statistics.

SUMMARY STEPS

1. enable

2. configure terminal

3. voice statistics type csr signaling

4. voice statistics max-storage-duration [day value | hour value | minute value]

5. voice statistics display-format separator {space | tab | new-line | char char}

6. exit

DETAILED STEPS
Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2

configure terminal
Example:

Router# configure terminal

Enters global configuration mode.
Step 3
voice statistics type csr signaling
Example:
Router(config)# voice statistics type csr 
signaling
Enables the collection of signaling statistics.

Note To enable the collection of both signaling and VoIP AAA accounting statistics on the gateway, enter the command without the signaling keyword as follows: voice statistics type csr.
Step 4

voice statistics max-storage-duration {day value | hour value | minute value}
Example:

Router(config)# voice statistics max-storage-duration minute 60

(Optional) Configures the maximum storage time in system memory of the gateway. The keywords and argument are as follows:

•day—Number of days. The value argument has a valid range from 0 to 365.

•hour—Number of hours. The value argument has a valid range from 0 to 720.

•minute—Number of minutes. The value argument has a valid range from 0 to 1440.

Note This command also applies to the collection of VoIP internal error codes (IECs).

Step 5

voice statistics display-format separator {space | tab | new-line | char char}
Example:

Router(config)# voice statistics display-format separator new-line

(Optional) Specifies the way that displayed information is separated. The default is a comma (,).
Step 6
exit
Example:
Router(config)# exit
Exits global configuration mode.
Configuring the Minimum Call Duration and Signaling Thresholds

The signaling parameters include minimum call duration, as well as thresholds for lost packet information, packet latency information, and packet jitter information. These parameters have default values so no configuration is required. However, you can customize any or all of these parameters as needed for your network configuration.

SUMMARY STEPS

1. enable

2. configure terminal

3. voice statistics field-params mcd value

4. voice statistics field-params lost-packet value

5. voice statistics field-params packet-latency value

6. voice statistics field-params packet-jitter value

7. exit

DETAILED STEPS
Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2

configure terminal
Example:

Router# configure terminal

Enters global configuration mode.

Step 3

voice statistics field-params mcd value
Example:

Router(config)# voice statistics field-params mcd 10

Configures the minimum call duration (MCD) for collecting voice call statistics in milliseconds. Valid values are from 0 to 30 milliseconds. The default is 2 milliseconds. This value applies to both IP and PSTN statistics.

Step 4

voice statistics field-params lost-packet value
Example:

Router(config)# voice statistics field-params lost-packet 5000

Configures the lost voice packet threshold for collecting voice call statistics in milliseconds. Valid values are from 0 to 65535 milliseconds. The default is 1000 milliseconds. This value applies to IP statistics only.

Step 5

voice statistics field-params packet-latency value
Example:

Router(config)# voice statistics field-params packet-latency 200

Configures the voice packet-latency threshold parameter for voice call statistics in milliseconds. Valid values are from 0 to 500 milliseconds. The default is 250 milliseconds. This value applies to IP statistics only.
Step 6
voice statistics field-params packet-jitter value
Example:
Router(config)# voice statistics field-params 
packet-jitter 500
Configures the voice packet-jitter threshold parameter for voice call statistics in milliseconds. Valid values are from 0 to 1000 milliseconds. The default is 250 milliseconds. This value applies to IP statistics only.
Step 7

exit
Example:

Router(config)# exit

Exits global configuration mode.
Disabling the Collection of Signaling Statistics

This task disables the collection of signaling statistics.

SUMMARY STEPS

1. enable

2. configure terminal

3. no voice statistics type csr signaling

4. exit

DETAILED STEPS
Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2

configure terminal
Example:

Router# configure terminal

Enters global configuration mode.
Step 3
no voice statistics type csr signaling
Example:
Router(config)# no voice statistics type csr 
signaling
Disables the collection of signaling statistics.

Note If the gateway is configured to collect both signaling and VoIP AAA accounting statistics, the accounting statistics will continue to be collected after the signaling statistics collection is disabled.
Step 4
exit
Example:
Router(config)# exit
Exits global configuration mode.
Displaying the Signaling Statistics for Each Aggregation Level

Signaling statistics can be collected and displayed for all aggregation levels. To display signaling statistics for the different aggregation levels, see the following sections:

•Displaying Signaling Statistics for All Aggregation Levels

•Displaying Gateway-Level Signaling Statistics

•Displaying VoIP-Level Signaling Statistics

•Displaying PSTN-Level Signaling Statistics

•Displaying Trunk-Group Level Signaling Statistics

•Displaying Voice-Port Level Signaling Statistics

All commands in this section are entered in privileged EXEC mode. The statistics displayed are based on the time range configured using the voice statistics time-range command. For example, if you set the time range to specify that the gateway collects statistics only since the last reset, then these displays show only the statistics since the gateway was last reset or rebooted.

With these commands, you can specify that the display shows either verbose or concise information. The verbose display shows all fields contained in the call statistics records, while the concise display shows only output that contains total calls, answered calls, and answered call duration. The verbose display mode is enabled by default.

In addition, you can specify that the gateway push the statistics display from the console to an FTP or syslog server. To configure the gateway to support pushing statistics to an FTP or syslog server, see the "Managing the Collection of Voice Statistics" section.

Displaying Signaling Statistics for All Aggregation Levels

This task displays signaling statistics for all aggregation levels.

SUMMARY STEPS

1. enable

2. show voice statistics interval-tag

3. show voice statistics csr interval tag-number aggregation all [mode {concise | verbose}] [push {all | ftp | syslog}]

4. show voice statistics csr since-reset aggregation-level all [mode {concise | verbose}] [push {all | ftp | syslog}]

DETAILED STEPS
Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.
Step 2
show voice statistics interval-tag
Example:
Router# show voice statistics interval-tag
Displays the configured interval numbers. This command is necessary to obtain the tag number required in the next step.
Step 3
show voice statistics csr interval tag-number 
aggregation all [mode {concise | verbose}] 
[push {all | ftp | syslog}] 
Example:
Router# show voice statistics csr interval 102 
aggregation all
Displays signaling statistics for all aggregation levels for a given interval.

Note This command is valid only if the voice statistics time-range command is configured to support either periodic statistics collection or statistics collection for a specific time period.
Step 4
show voice statistics csr since-reset 
aggregation-level all [mode {concise | 
verbose}] [push {all | ftp | syslog}]
Example:
Router# show voice statistics csr since-reset 
aggregation-level all
Displays signaling statistics for all aggregation levels since the last reset or reboot of the gateway.

Note This command is valid only if the voice statistics time-range command is configured to the since-reset value.
Displaying Gateway-Level Signaling Statistics

This task displays gateway-level signaling statistics.

SUMMARY STEPS

1. enable

2. show voice statistics interval-tag

3. show voice statistics csr interval tag-number aggregation gateway [mode {concise | verbose}] [push {all | ftp | syslog}]

4. show voice statistics csr since-reset aggregation-level gateway [mode {concise | verbose}] [push {all | ftp | syslog}]

DETAILED STEPS
Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.
Step 2
show voice statistics interval-tag
Example:
Router# show voice statistics interval-tag
Displays the configured interval numbers. This command is necessary to obtain the tag number required in the next step.
Step 3
show voice statistics csr interval tag-number 
aggregation gateway [mode {concise | verbose}] 
[push {all | ftp | syslog}]
Example:
Router# show voice statistics csr interval 102 
aggregation gateway
Displays the gateway-wide level statistics for a given interval.

Note This command is valid only if the voice statistics time-range command is configured to support either periodic statistics collection or statistics collection for a specific time period.
Step 4
show voice statistics csr since-reset 
aggregation-level gateway [mode {concise | 
verbose}] [push {all | ftp | syslog}]
Example:
Router# show voice statistics csr since-reset 
aggregation-level gateway
Displays the gateway-wide level statistics since the last reset or reboot of the gateway.

Note This command is valid only if the voice statistics time-range command is configured to the since-reset value.
Displaying VoIP-Level Signaling Statistics

This task displays VoIP-level signaling statistics.

SUMMARY STEPS

1. enable

2. show voice statistics interval-tag

3. show voice statistics csr interval tag-number aggregation ip [mode {concise | verbose}] [push {all | ftp | syslog}]

4. show voice statistics csr since-reset aggregation-level ip [mode {concise | verbose}] [push {all | ftp | syslog}]

DETAILED STEPS
Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.
Step 2
show voice statistics interval-tag
Example:
Router# show voice statistics interval-tag
Displays the configured interval numbers. This command is necessary to obtain the tag number required in the next step.
Step 3
show voice statistics csr interval tag-number 
aggregation ip [mode {concise | verbose}] [push 
{all | ftp | syslog}]
Example:
Router# show voice statistics csr interval 102 
aggregation ip
Displays the VoIP interface-level statistics for a given interval.

Note This command is valid only if the voice statistics time-range command is configured to support either periodic statistics collection or statistics collection for a specific time period.
Step 4
show voice statistics csr since-reset 
aggregation-level ip [mode {concise | verbose}] 
[push {all | ftp | syslog}]
Example:
Router# show voice statistics csr since-reset 
aggregation-level ip
Displays the VoIP-level statistics since the last reset or reboot of the gateway.

Note This command is valid only if the voice statistics time-range command is configured to the since-reset value.
Displaying PSTN-Level Signaling Statistics

This task displays PSTN-level signaling statistics.

SUMMARY STEPS

1. enable

2. show voice statistics interval-tag

3. show voice statistics csr interval tag-number aggregation pstn [mode {concise | verbose}] [push {all | ftp | syslog}]

4. show voice statistics csr since-reset aggregation-level pstn [mode {concise | verbose}] [push {all | ftp | syslog}]

DETAILED STEPS
Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.
Step 2
show voice statistics interval-tag
Example:
Router# show voice statistics interval-tag
Displays the configured interval numbers. This command is necessary to obtain the tag number required in the next step.
Step 3
show voice statistics csr interval tag-number 
aggregation pstn [mode {concise | verbose}] 
[push {all | ftp | syslog}]
Example:
Router# show voice statistics csr interval 102 
aggregation pstn
Displays the telephone interface level statistics for a given interval.

Note This command is valid only if the voice statistics time-range command is configured to support either periodic statistics collection or statistics collection for a specific time period.
Step 4
show voice statistics csr since-reset 
aggregation-level all pstn [mode {concise | 
verbose}] [push {all | ftp | syslog}]
Example:
Router# show voice statistics csr since-reset 
aggregation-level pstn
Displays the PSTN-level statistics since the last reset or reboot of the gateway.

Note This command is valid only if the voice statistics time-range command is configured to the since-reset value.
Displaying Trunk-Group Level Signaling Statistics

This task displays trunk-group level signaling statistics.

SUMMARY STEPS

1. enable

2. show voice statistics interval-tag

3. show voice statistics csr interval tag-number aggregation trunk-group {all | trunk-group-label} [mode {concise | verbose}] [push {all | ftp | syslog}]

4. show voice statistics csr since-reset aggregation-level trunk-group {all | trunk-group-label} [mode {concise | verbose}] [push {all | ftp | syslog}]

DETAILED STEPS
Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.
Step 2
show voice statistics interval-tag
Example:
Router# show voice statistics interval-tag
Displays the configured interval numbers. This command is necessary to obtain the tag number required in the next step.
Step 3
show voice statistics csr interval tag-number 
aggregation trunk-group {all | 
trunk-group-label} [mode {concise | verbose}] 
[push {all | ftp | syslog}]
Example:
Router# show voice statistics csr interval 102 
aggregation trunk-group 20
Displays the trunk-group level statistics for a given interval. Display statistics can be specified for a single trunk group or for all trunk groups.

Note This command is valid only if the voice statistics time-range command is configured to support either periodic statistics collection or statistics collection for a specific time period.
Step 4
show voice statistics csr since-reset 
aggregation-level trunk-group {all | 
trunk-group-label} [mode {concise | verbose}] 
[push {all | ftp | syslog}]
Example:
Router# show voice statistics csr since-reset 
aggregation-level trunk-group all
Displays the trunk-group level statistics since the last reset or reboot of the gateway. You can display statistics for a specific trunk group or for all trunk groups.

Note This command is valid only if the voice statistics time-range command is configured to the since-reset value.
Displaying Voice-Port Level Signaling Statistics

This task displays voice-port level signaling statistics.

SUMMARY STEPS

1. enable

2. show voice statistics interval-tag

3. show voice statistics csr interval tag-number aggregation voice-port {voice-port-label | all} [mode {concise | verbose}] [push {all | ftp | syslog}]

4. show voice statistics csr since-reset aggregation-level voice-port {all | voice-port-label} [mode {concise | verbose}] [push {all | ftp | syslog}]

DETAILED STEPS
Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.
Step 2
show voice statistics interval-tag
Example:
Router# show voice statistics interval-tag
Displays the configured interval numbers. This command is necessary to obtain the tag number required in the next step.
Step 3
show voice statistics csr interval tag-number 
aggregation voice-port {voice-port-label | all} 
[mode {concise | verbose}] [push {all | ftp | 
syslog}]
Example:
Router# show voice statistics csr interval 102 
aggregation voice-port all
Displays voice-port level statistics for a given interval. You can display statistics for a specific voice port or for all voice ports.

Note This command is valid only if the voice statistics time-range command is configured to support either periodic statistics collection or statistics collection for a specific time period.
Step 4
show voice statistics csr since-reset 
aggregation-level voice-port {all | 
voice-port-label} [mode {concise | verbose}] 
[push {all | ftp | syslog}
Example:
Router# show voice statistics csr since-reset 
aggregation-level voice-port all
Displays the voice-port level statistics since the last reset or reboot of the gateway. You can display statistics for a specific voice port or for all voice ports.

Note This command is valid only if the voice statistics time-range command is configured to the since-reset value.
Clearing Signaling Statistics

This task clears signaling statistics from the gateway.

SUMMARY STEPS

1. enable

2. clear voice statistics csr signaling

DETAILED STEPS
Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.
Step 2
clear voice statistics csr signaling
Example:

Router# clear voice statistics csr signaling
Clears all signaling statistics.
Configuring the Gateway to Collect VoIP AAA Accounting Statistics

Using this feature, statistics can be collected to tally accounting records on billing servers (RADIUS) and on voice gateways based on call legs (both inbound and outbound). The statistics collected track whether calls were successfully accounted for based on the acknowledgement messages from designated billing or accounting servers.

This section shows you how to configure the collection of accounting statistics on the gateway. This section documents the following tasks:

•Enabling the Collection of VoIP AAA Accounting Statistics on the Gateway

•Configuring a Designated Server Group for a Broadcast Method List

•Disabling the Collection of VoIP AAA Accounting Statistics

•Displaying the VoIP AAA Accounting Statistics

•Clearing the VoIP AAA Accounting Statistics

Prerequisites

The definition of the AAA method list for accounting, the server groups, and the RADIUS servers should be configured. For more information, refer to the Configuring AAA for Cisco Voice Gateways document in the Cisco IOS Voice Configuration Library.

Restrictions

You can define "pass" criteria for calls on the basis of method lists but not on the basis of server groups. For broadcast method lists, if the gateway attempts to access multiple server groups simultaneously, additional configuration is needed. See the "Configuring a Designated Server Group for a Broadcast Method List" section.

Enabling the Collection of VoIP AAA Accounting Statistics on the Gateway

This task enables the collection of accounting statistics on the gateway.

SUMMARY STEPS

1. enable

2. configure terminal

3. voice statistics type csr accounting

4. voice statistics accounting method method-list-name pass {start-interim-stop | start-stop | stop-only}

5. voice statistics max-storage-duration {day value | hour value | minute value}

6. voice statistics display-format separator {space | tab | new-line | char char}

7. exit

DETAILED STEPS
Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2

configure terminal
Example:

Router# configure terminal

Enters global configuration mode.
Step 3
voice statistics type csr accounting
Example:
Router(config)# voice statistics type csr 
accounting
Enables the collection of VoIP AAA accounting statistics.

Note To enable the collection of both accounting and signaling statistics on the gateway, enter the command without the accounting keyword, as follows: voice statistics type csr.
Step 4

voice statistics accounting method method-list-name pass {start-interim-stop | start-stop | stop-only}
Example:

Router(config)# voice statistics accounting method h323 pass stop-only

Configures the method-list pass criteria.

Note The method-list-name argument is the same as that configured using the method command in gateway-accounting AAA configuration mode. You can have multiple method lists configured on a gateway at one time.

Step 5

voice statistics max-storage-duration {day value | hour value | minute value}
Example:

Router(config)# voice statistics max-storage-duration minute 60

(Optional) Configures the maximum storage time in system memory of the gateway. The keywords and argument are as follows:

•day—Number of days. The value argument has a valid range from 0 to 365.

•hour—Number of hours. The value argument has a valid range from 0 to 720.

•minute—Number of minutes. The value argument has a valid range from 0 to 1440.

Note This command also applies to the collection of VoIP internal error codes (IECs).

Step 6

voice statistics display-format separator {space | tab | new-line | char char}
Example:

Router(config)# voice statistics display-format separator new-line

(Optional) Specifies the way in which displayed information is separated. The default is a comma (,).
Step 7
exit
Example:
Router(config)# exit
Exits global configuration mode.
Configuring a Designated Server Group for a Broadcast Method List

This task is required if accounting CSRs need to be collected for a gateway that is configured for a broadcast method list. See the "Configuring the Gateway to Collect VoIP AAA Accounting Statistics" section. It is possible to set all the server groups in a method list for monitoring acknowledgements.

Prerequisites

The collection of accounting statistics should be enabled on the gateway. The pass criteria for the method list must already be defined.

SUMMARY STEPS

1. enable

2. configure terminal

3. aaa group server radius name

4. accounting acknowledge broadcast

5. end

6. show voice statistics | begin aaa group server

DETAILED STEPS

Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2

configure terminal
Example:

Router# configure terminal

Enters global configuration mode.

Step 3

aaa group server radius name
Example:

Router(config)# aaa group server radius billing-grp

Groups different RADIUS server hosts into distinct lists and distinct methods and enters server group RADIUS configuration mode.

Step 4

accounting acknowledge broadcast
Example:

Router(config-sg-radius)# accounting acknowledge broadcast

Enables the accounting broadcast functionality for the server groups configured in Step 3.

Step 5

end
Example:

Router(config-sg-radius)# end

Ends the current configuration session and returns to privileged EXEC mode.

Step 6

show voice statistics | begin aaa group server
Example:

Router# show voice statistics | begin aaa group server

Displays the AAA group server and its configuration.

Troubleshooting Tips

Acknowledgements of only designated server groups are considered when deciding whether the accounting for a given call leg is successful. If more than one server group is configured as designated, the gateway considers the response from all server groups in deciding whether the call leg accounting is successful.

Disabling the Collection of VoIP AAA Accounting Statistics

This task disables the collection of VoIP AAA accounting statistics.

SUMMARY STEPS

1. enable

2. configure terminal

3. no voice statistics type csr accounting

4. exit

DETAILED STEPS
Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2

configure terminal
Example:

Router# configure terminal

Enters global configuration mode.
Step 3
no voice statistics type csr accounting
Example:
Router(config)# no voice statistics type csr 
accounting
Disables the collection of accounting statistics.

Note If the gateway is configured to collect both VoIP AAA accounting statistics and signaling statistics, the signaling statistics will continue to be collected after the accounting statistics collection is disabled.
Step 4
exit
Example:
Router(config)# exit
Exits global configuration mode.
Displaying the VoIP AAA Accounting Statistics

After the gateway has been configured to collect VoIP AAA accounting statistics, you can display all accounting statistics or accounting statistics for a specific method list.

All commands in this section are entered in privileged EXEC mode. The statistics displayed are based on the time range configured using the voice statistics time-range command. For example, if you set the time range to specify that the gateway to collect statistics only since the last reset, then these displays will show only the statistics since the gateway was last reset or rebooted.

With these commands, you can specify that the gateway push the statistics display from the console to an FTP or syslog server. To configure the gateway to support pushing statistics to an FTP or syslog server, see the "Managing the Collection of Voice Statistics" section.

SUMMARY STEPS

1. enable

2. show voice accounting method [method-list-name]

3. show voice statistics csr interval tag-number accounting {all | method-list method-list-name} [push {all | ftp | syslog}]

4. show voice statistics csr since-reset accounting {all | method-list method-list-name} [push {all | ftp | syslog}]

DETAILED STEPS
Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.
Step 2
show voice accounting method [method-list-name]
Example:
Router# show voice accounting method mll
Displays connectivity status information for accounting method lists.
Step 3
show voice statistics csr interval tag-number 
accounting {all | method-list method-list-name} 
[push {all | ftp | syslog}]
Example:
Router# show voice statistics csr interval 10 
accounting all
Displays the VoIP AAA accounting statistics for the specified interval. You can display all accounting statistics or accounting statistics for a specific method list.
Step 4
show voice statistics csr since-reset 
accounting {all | method-list method-list-name} 
[push {all | ftp | syslog}]
Example:

Router# show voice statistics csr since-reset accounting method-list h323
Displays all VoIP AAA accounting statistics since the last reset or reboot of the gateway. You can display all accounting statistics or accounting statistics for a specific method list.
Step 5 s
show voice accounting response pending
Example:
Router# show voice accounting response pending
Displays information regarding pending VoIP AAA accounting responses.
Clearing the VoIP AAA Accounting Statistics

This task describes how to clear the VoIP AAA accounting statistics.

SUMMARY STEPS

1. enable

2. clear voice statistics csr accounting

3. clear voice accounting method method-list-name

DETAILED STEPS
Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.
Step 2
clear voice statistics csr accounting
Example:

Router# clear voice statistics csr accounting
Clears all accounting statistics.
Step 3

clear voice accounting method method-list-name
Example:

Router# clear voice accounting method h323

Clears accounting statistics for a specific accounting method.
Troubleshooting Tips for VoIP AAA Accounting Statistics

If any of the following messages is displayed, proceed with the solution shown.

•Message: "Either specific or periodic time-range has existed."

Solution: Delete any previously configured specific or periodic time range.

•Message: "Ending time must be greater than starting time."

Solution: Make sure that the configured end time is later than the start time for the time range configured.

•Message: "Starting time must be future time."

Solution: Make sure that the configured start time is in the future.

If accounting statistics are not being collected properly, the best place to start troubleshooting is by verifying your configurations as follows:
Router# show running-config | include voice statistics
voice statistics type csr
voice statistics accounting method h323 pass stop-only 
! Specifies the pass criteria.
voice statistics time-range since-reset
Router# show running-config | include aaa
aaa new-model
aaa accounting connection h323 start-stop group radius 
! Specifies the method list.
aaa session-id common
gw-accounting aaa 
! Enables accounting on the gateway.
radius-server host 1.6.10.203 auth-port 1645 acct-port 1646 
! Specifies RADIUS server IP address.
If your configurations are correct, turn on debugging with the following debug commands and check the output. You must turn on all three commands:

•debug isdn q931

•debug radius accounting

•debug voip-aaa

As long as accounting and signaling statistics are being collected, the output from these three debug commands will display on the console.

The following sample output shows that the accounting statistics are not being properly collected by the RADIUS server:
*Nov 22 14:54:49.350: ISDN Se6/0:15 Q931: RX <- SETUP pd = 8  callref = 0x125E 
        Bearer Capability i = 0x8090A3 
                Standard = CCITT 
                Transfer Capability = Speech  
                Transfer Mode = Circuit 
                Transfer Rate = 64 kbit/s 
        Channel ID i = 0xA98381 
                Exclusive, Channel 1 
        Called Party Number i = 0x80, '11' 
                Plan:Unknown, Type:Unknown
!
Router#55:02.366: RADIUS: acct-delay-time for 4067CADC (at 4067CDF6) now 10
*Nov 22 14:55:04.366: RADIUS: Retransmit to (10.6.10.203:1645,1646) for id 21669/117
*Nov 22 14:55:04.366: RADIUS(0000053B): Retransmit id 21669/117
*Nov 22 14:55:04.366: RADIUS: acct-delay-time for 40278B3C (at 40278D04) now 15
*Nov 22 14:55:07.366: RADIUS: Retransmit to (10.6.10.203:1645,1646) for id 21669/118
*Nov 22 14:55:07.366: RADIUS(0000053B): Retransmit id 21669/118
*Nov 22 14:55:07.366: RADIUS: acct-delay-time for 4067CADC (at 4067CDF6) now 15
*Nov 22 14:55:09.366: RADIUS: Tried all servers.
*Nov 22 14:55:09.366: RADIUS: No valid server found. Trying any viable server.
The line above indicates that the RADIUS server is unreachable.
*Nov 22 14:55:09.366: RADIUS: Tried all servers.
*Nov 22 14:55:09.366: RADIUS: No response from (10.6.10.203:1645,1646) for id 21669/119
*Nov 22 14:55:09.366: RADIUS/DECODE: parse response no app start; FAIL
*Nov 22 14:55:09.366: RADIUS/DECODE: parse response; FAIL
*Nov 22 14:55:12.366: RADIUS: Tried all servers.
*Nov 22 14:55:12.366: RADIUS: No valid server found. Trying any viable server.
The line above indicates that the RADIUS server is not found.
*Nov 22 14:55:12.366: RADIUS: Tried all servers.
*Nov 22 14:55:12.366: RADIUS: No response from (10.6.10.203:1645,1646) for id 21669/120
*Nov 22 14:55:12.366: RADIUS/DECODE: parse response no app start; FAIL
*Nov 22 14:55:12.366: RADIUS/DECODE: parse response; FAIL
*Nov 22 14:55:12.366: voip_process_acct_reply(1339):
*Nov 22 14:55:12.366: voip_process_acct_reply(1339): event_message->type=0x210, 
                      msg_t=2, rsp=2
*Nov 22 14:55:12.366: voip_process_acct_reply: acct notification call back for 
                      method=h323
*Nov 22 14:55:12.366: acct_notif_cleanup:
*Nov 22 14:55:12.366: acct_ntf_deregistration:
*Nov 22 14:55:12.366: acct_ntf_deregistration: deregister with AAA EM, rsp_t=0x4, 
                      ev_t=0x210
*Nov 22 14:55:12.366: acct_notif_cleanup: unlock adb
*Nov 22 14:55:12.366: voip_aaa_unlock_adb: uid(1339) count=0
*Nov 22 14:55:12.366: voip_aaa_cleanup_adb: dealloc uid (1339)
*Nov 22 14:55:12.366: voip_aaa_acct_get_dynamic_attrs: No cdb found from cdb tree 
The following sample output shows that the RADIUS server was authenticated:
*Nov 22 14:56:46.006: ISDN Se6/0:15 Q931: RX <- SETUP pd = 8  callref = 0x125F 
        Bearer Capability i = 0x8090A3 
                Standard = CCITT 
                Transfer Capability = Speech  
                Transfer Mode = Circuit 
                Transfer Rate = 64 kbit/s 
        Channel ID i = 0xA98381 
                Exclusive, Channel 1 
        Called Party Number i = 0x80, '11' 
                Plan:Unknown, Type:Unknown
*Nov 22 14:56:46.010: voip_start_ccapi_accounting(784): 
*Nov 22 14:56:46.010: voip_start_accounting_internal: 
*Nov 22 14:56:46.010: voip_start_accounting_internal(784): peer_tag=100
*Nov 22 14:56:46.010: get_acct_params: suppressed=0
*Nov 22 14:56:46.010: get_acct_params(784): Use method "h323" set by global config.
*Nov 22 14:56:46.014:     method:        
*Nov 22 14:56:46.014:     cdrtag:        
*Nov 22 14:56:46.014: voip_start_accounting_internal: Getting new uid
*Nov 22 14:56:46.014: voip_alloc_aaa_uid
*Nov 22 14:56:46.014: voip_aaa_acct_get_retrieved_attrs
*Nov 22 14:56:46.014: voip_aaa_acct_get_nas_port_details:
*Nov 22 14:56:46.014: get_nas_port: avail=1 type=4 nas-port=ISDN 6/0:D:1
*Nov 22 14:56:46.014: voip_aaa_lock_adb: uid(1341) count=1
*Nov 22 14:56:46.014: voip_start_accounting_internal: UID=1341
*Nov 22 14:56:46.014: voip_start_accounting_internal: Telephony Leg
*Nov 22 14:56:46.014: voip_start_accounting_internal(784):
*Nov 22 14:56:46.014:       calling num     :  
*Nov 22 14:56:46.014:       called num      : 11 
*Nov 22 14:56:46.014:       account num     :  
*Nov 22 14:56:46.014:       setup time      : *14:56:46.014 PST Fri
*Nov 22 14:56:46.014:       gateway id      : Router.cisco2.com 
*Nov 22 14:56:46.014:       connection id   : 82831163 FDA411D6 8660B639 91DC0E5F 
*Nov 22 14:56:46.014:       call origin     : answer 
*Nov 22 14:56:46.014:       call type       : Telephony 
*Nov 22 14:56:46.014:       incoming conn id: 82831163 FDA411D6 8660B639 91DC0E5F 
*Nov 22 14:56:46.018: RADIUS(0000053D): sending
*Nov 22 14:56:46.018: RADIUS(0000053D): Send Accounting-Request to 10.6.10.203:1646 id 
                      121, len 462
*Nov 22 14:56:46.018: RADIUS:  authenticator C7 53 14 06 45 F2 49 DF - 53 D8 90 B3 1C 
                      D1 74 03
*Nov 22 14:56:46.018: RADIUS:  Acct-Session-Id     [44]  10  "0000084C"
*Nov 22 14:56:46.018: RADIUS:  Vendor, Cisco       [26]  57
*Nov 22 14:56:46.018: RADIUS:   h323-setup-time    [25]  51 
                      "h323-setup-time=*14:56:46.014 PST
*Nov 22 14:56:46.018: RADIUS:  Vendor, Cisco       [26]  36  
*Nov 22 14:56:46.018: RADIUS:   h323-gw-id         [33]  30  
                      "h323-gw-id=Router.cisco2.com"
*Nov 22 14:56:46.018: RADIUS:  Vendor, Cisco       [26]  56  
*Nov 22 14:56:46.018: RADIUS:   Conf-Id            [24]  50  "h323-conf-id=82831163 
                      FDA411D6 8660B639 91DC0E5F"
*Nov 22 14:56:46.018: RADIUS:  Vendor, Cisco       [26]  31
*Nov 22 14:56:46.018: RADIUS:   h323-call-origin   [26]  25  "h323-call-origin=answer"
*Nov 22 14:56:46.018: RADIUS:  Vendor, Cisco       [26]  32  
*Nov 22 14:56:46.018: RADIUS:   h323-call-type     [27]  26  
                      "h323-call-type=Telephony"
Accounting-response, len 20
!
Router received response from RADIUS server.
!
**Nov 22 14:56:49.022: RADIUS:  authenticated 08 C6 FC 0F 31 1D FA EA - 68 A7 5D 48 6F 
                      47 96 FA
*Nov 22 14:56:49.022: voip_process_acct_reply(1341):
*Nov 22 14:56:49.022: voip_process_acct_reply(1341): event_message->type=0x210, 
                      msg_t=2, rsp=1
*Nov 22 14:56:49.022: voip_process_acct_reply: acct notification call back for 
                      method=h323
*Nov 22 14:56:49.022: acct_notif_cleanup:
*Nov 22 14:56:49.022: acct_ntf_deregistration:
*Nov 22 14:56:49.022: acct_ntf_deregistration: deregister with AAA EM, rsp_t=0x4, 
                      ev_t=0x210
*Nov 22 14:56:49.022: acct_notif_cleanup: unlock adb
*Nov 22 14:56:49.022: voip_aaa_unlock_adb: uid(1341) count=0
*Nov 22 14:56:49.022: voip_aaa_cleanup_adb: dealloc uid (1341)
*Nov 22 14:56:49.022: voip_aaa_acct_get_dynamic_attrs: No cdb found from cdb tree 
Managing the Collection of Voice Statistics

This section describes how to manage the collection of voice statistics on the gateway and documents the following tasks:

•Configuring the FTP Server to Enable Archiving of Statistics from the Gateway

•Configuring the Gateway to Archive Statistics to an FTP Server

•Configuring the Gateway to Archive Statistics to a Syslog Server

•Displaying Memory Usage

•Displaying All Statistics and Pushing Them to an FTP or Syslog Server

•Clearing the Collected Call Statistics

•Monitoring the Statistical Reporting

Configuring the FTP Server to Enable Archiving of Statistics from the Gateway

This task shows how to configure the FTP server to accept archived statistics from a Cisco IOS gateway.

Prerequisites

FTP Server

An FTP server must be configured before you can archive the collected statistics.

FTP Service Port

Normally, the FTP port is a well-known number, such as 21. However, another port number (not well-known) can receive data for specific purposes (for example, security), as long as the FTP client on voice gateways is configured to use the same port number.

User Account and File Directory

In order for the FTP client on the voice gateway to write files on the FTP server, FTP user accounts must be available (or well-known) to the FTP client. The FTP user accounts can be normal UNIX user accounts.

The FTP file upload directory in the FTP servers can also be specified for directory management purposes. System administrators can also restrict the privilege level of the user accounts in the upload directory for security and directory management purposes.

Note For this task, the external devices are assumed to be UNIX-like platforms (for example, Linux).

Step 1 Install the software.

Ensure that both the anonftp package and the wu-ftpd package are installed on the system. The versions installed should, at a minimum, match those below:
anonftp-3.0-9
wu-ftpd-2.6.1-6
Check to see whether the installation can be done with the following command:

rpm -qa | egrep '(wu-ftpd|anonftp)'

Step 2 Configure the IP aliasing for virtual domains.

Configure the IP aliases for the virtual domains so that there is an IP address routed through one of the available network interfaces.

The programs "netcfg" or "linuxconf" can also be used to set up the IP aliases (replacing 10.10.10.10 with your actual IP address for the FTP site).

If the IP address is to resolve to a domain name, you must set up a DNS server.

Step 3 Configure xinetd.conf.

Configure the /etc/xinetd.d/wu-ftpd file to handle FTP access, for example:
[root@wyvern xinetd.d]# cat wu-ftpd 
# default: on 
# description: The wu-ftpd FTP server knows the FTP # connections. It uses \ 
normal,unencrypted # usernames and passwords for authentication.
service ftp 
{
        disable                 = no
        socket_type             = stream
        wait                    = no
        user                    = root
        server                  = /usr/sbin/in.ftpd
        server_args             = -l -a
        log_on_success          += DURATION USERID
        log_on_failure          += USERID
        nice                    = 10
}
Note It is very important that the "-1 -a" is specified in server_args and that the disable line is set to "no." This tells inetd.conf to reference the commands in the /etc/ftpaccess file.

Step 4 Edit /etc/ftpaccess.

Edit the /etc/ftpaccess file. Make the basic changes using Linuxconf as the root. Additional changes must be made in this file manually. The virtual entry in the file should be placed at the bottom of the file and resembles the following:
# Virtual FTP entries for 10.10.10.10
virtual  10.10.10.10   root        /home/domain1
virtual  10.10.10.10   banner      /home/ftp/domain1/banner.msg
virtual  10.10.10.10   logfile     /var/log/virtual/domain1/xferlog
Where /home/domain1 is the root path for the virtual FTP server, /home/ftp/domain1/banner.msg is the path to the banner message to be displayed upon login, and /var/log/virtual/domain1/xferlog is the path to the transfer log.

Step 5 Specify other options.

Specify that all users can have access with the following line:
virtual 10.10.10.10  allow *
If only specific users are to be allowed access, list their usernames, as shown here:
virtual 10.10.10.10 allow user1
If anonymous FTP logins are to be disabled, set the IP address to private as shown here:
virtual 10.10.10.10 private
Step 6 Secure or hide the FTP server.

When FTP users log on to the system, they should be allowed into the directory specified in the root path only. There are several steps as follows:

a. Determine whether or not there is one user or a group of users that will be logging into the virtual FTP site.

b. Specify the home directory in the /etc/passwd file for the user specified in the /etc/ftpaccess/ file, followed by a /./. The entry will look like this:
user1:X:2453:group1::/var/ftp/home/domain1/./:/bin/bash
Include the following line in your FTP access file, if user1 is the only user accessing this virtual FTP site, following the virtual configuration lines:
guestuser user1
When logging into 10.10.10.10, user1 is automatically dropped into /home/domain1 but will see this as the / directory. User1 will not be able to move outside of that directory.

c. Specify a group of users in addition to user1 in /etc/group. You should then add the following line to /etc/ftpaccess following the virtual FTP entry:
guestgroup group1
d. Specify the administrator of the FTP site (user2 in the example and exempt from the group rule) as follows:
guestgroup group1
realuser user2
Step 7 Provide for basic shell access.

Open the /var/ftp (created on the system when the anonftp rpm was installed), and copy /var/ftp/bin, /var/ftp/etc/, and /var/ftp/lib into the root directory of the virtual FTP site (in this case, /var/ftp/home/domain1).

Step 8 Restart services so that the configuration takes effect.

Close the configuration file after making all of the changes, and restart the inet services (where FTP services are specified) by typing the following:
/sbin/service xinetd stop
then:
/sbin/service xinetd start
Configuring the Gateway to Archive Statistics to an FTP Server

This task shows you how to configure the gateway to archive the collected statistics to the specified FTP server and how to configure the maximum allowable file size.

Note This procedure can also be used to archive Cisco VoIP internal error codes (IECs) to an FTP server.

SUMMARY STEPS

1. enable

2. configure terminal

3. voice statistics push ftp url ftp-url [max-file-size value]

4. exit

DETAILED STEPS

Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2

configure terminal
Example:

Router# configure terminal

Enters global configuration mode.

Step 3

voice statistics push ftp url ftp-url [max-file-size value]
Example:

Router(config)# voice statistics push ftp url ftp://me:secret@abccompanyhost:23/products max-file-size 3000

Configures the FTP server location where statistics will be archived. The ftp-url argument is expressed in the following form:

ftp://user:password@host:port/path1/path2/

The max-file-size keyword is optional and specifies the maximum FTP file size, in bytes. The value argument has a valid range from 1024 to 4294967295. The default is 400000000 (4 GB).

Step 4

exit
Example:

Router(config)# exit

Exits global configuration mode.

Example

The following sample output is the message that you see on your console when the statistics are being archived to the FTP server:
Writing /ftp_files/vstats.3660-1.2002-04-25T020500Z !
Writing /ftp_files/vstats.3660-1.2002-04-25T020500Z.done ! 
!
01:43:22: %VSTATS-6-VCSR: SEQ=0:
stats_type,version,format,gw_id,start_time,end_time,rec_count
VCSR_SIG,1,asc,3660-1,2002-04-25T02:00:00Z,2002-04-25T02:05:00Z,9
record_type,trunk_group_id,voice_port_id,in_call,in_ans,in_fail,out_call,out_ans,out_fail,
in_szre_d,out_szre_d,in_conn_d,out_conn_d,orig_disconn,in_ans_abnorm,out_ans_abnorm,in_mcd
out_mcd,in_pdd,out_pdd,in_setup_delay,out_setup_delay,lost_pkt,latency,jitter,in_cc_no,
out_cc_no,in_cc_id,in_cc_cntr,out_cc_id,out_cc_cntr
gw,,,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,16,0,16,0
ip,,,0,0,0,0,0,0,0,0,0,0,
01:43:22: %VSTATS-6-VCSR: SEQ=1:
0,0,0,0,0,0,0,0,0,0,0,0,1,1,16,0,16,0
pstn,,,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,,,,1,1,16,0,16,0
vp,,4/0/0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,,,,1,1,16,0,16,0
vp,,4/0/1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,,,,1,1,16,0,16,0
vp,,4/1/0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,,,,1,1,16,0,16,0
vp,,4/1/1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,,,,1,1,16,0,16,0
vp,,2/0:23,0,0,0,0,0,|0,0,0,0,0,0,0,0,0,0,0,0,0,0,,,,1,1,16,0,16,0
vp,,2/1:23,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,,,,1,1,16,0,16,0
stats_type,version,format,gw_id,start_time,e
01:43:22: %VSTATS-6-VCSR: SEQ=2:
nd_time,rec_count
VCSR_ACC,1,asc,3660-1,2002-04-25T02:00:00Z,2002-04-25T02:05:00Z,2
acct_type,acct_type_name,acct_pass_criteria,pstn_in_pass,pstn_in_fail,pstn_out_pass,
pstn_out_fail,ip_in_pass,ip_in_fail,ip_out_pass,ip_out_fail
ml,h323,1,0,0,0,0,0,0,0,0
ml,h323-1,1,0,0,0,0,0,0,0,0
Configuring the Gateway to Archive Statistics to a Syslog Server

This task shows you how to configure the gateway to archive the call statistics records to a syslog server.

Note This procedure can also be used to archive Cisco VoIP internal error codes (IECs) to a sylog server.

Prerequisites

The external syslog server must be configured to receive voice call statistics from the gateway. For information about enabling a syslog server to receive voice call statistics information from a gateway, refer to Task 2 in Enabling Management Protocols: NTP, SNMP, and Syslog on Cisco.com.

For information about configuring a Solaris syslog server, refer to Task 4 ("Using Syslog, NTP, and Modem Call Records to Isolate and Troubleshoot Faults") in the Basic Dial NMS Implementation Guide on Cisco.com.

SUMMARY STEPS

1. enable

2. configure terminal

3. voice statistics push syslog [max-msg-size value]

4. exit

DETAILED STEPS

Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2

configure terminal
Example:

Router# configure terminal

Enters global configuration mode.

Step 3

voice statistics push syslog [max-msg-size value]
Example:

Router(config)# voice statistics push syslog

Archives voice statistics to an external syslog server and specifies the maximum syslog message size.

The max-msg-size keyword is optional and specifies the maximum size in bytes of a voice statistics file to be pushed to the syslog server. Valid values are from 1024 to 4294967295. The default value is 4000000000 (4 GB).

Step 4

exit
Example:

Router(config)# exit

Exits global configuration mode.

Displaying Memory Usage

This task shows you how to display memory usage either as an absolute value or as a percentage.

SUMMARY STEPS

1. enable

2. show voice statistics memory-usage {all | csr | iec}

DETAILED STEPS

Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2

show voice statistics memory-usage {all | csr | iec}
Example:

Router(config)# show voice statistics memory-usage csr

Displays current memory usage (absolute or percentage).

Displaying All Statistics and Pushing Them to an FTP or Syslog Server

This task shows how to display all statistics and push them to an FTP or syslog server.

Note This procedure can also be used if you are collecting statistics for VoIP internal error codes (IECs).

SUMMARY STEPS

1. enable

2. show voice statistics csr since-reset all [mode {concise | verbose}]

3. show voice statistics csr since-reset all push {all | ftp | syslog}

DETAILED STEPS
Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.
Step 2
show voice statistics csr since-reset all [mode 
{concise | verbose} 
Example:

Router# show voice statistics csr since-reset all mode concise
Displays all statistics (including both signaling and accounting statistics) since the last reset or reboot of the gateway.
Step 3
show voice statistics csr since-reset all push 
{all | ftp | syslog}
Example:

Router# show voice statistics csr since-reset all push syslog
Pushes all displayed statistics to either the FTP or syslog server, or to both servers. The statistics are first displayed on the console before being pushed to the FTP or syslog server.
Clearing the Collected Call Statistics

This task shows you how to clear the collected statistics. The results of the clear voice statistics csr command can be viewed using the show voice statistics command.

Once the clear voice statistics csr command has been issued, all statistics collected using the voice statistics time-range since-reset command are removed and the counters are reset.

Restrictions

Only since-reset counters can be reset. Specific or periodic counts cannot be reset using the clear voice statistics csr command. This command cannot be used in nonprivileged mode.

SUMMARY STEPS

1. enable

2. clear voice statistics csr

3. show voice statistics csr since-reset all

DETAILED STEPS

Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2

clear voice statistics csr
Example:

Router# clear voice statistics csr

Clears the collected statistics.

Step 3

show voice statistics csr since-reset all
Example:

Router# show voice statistics csr since-reset all

Displays the collected statistics since a reset occurred. Enter this command after entering the clear voice statistics csr command to verify that the statistics have been cleared.

Troubleshooting Tips

The gateway does not recognize the clear voice statistics csr command in nonprivileged mode and displays the following message:
Router> clear voice statistics csr
             ^
% Invalid input detected at '^' marker.
If you see this message, enter this command from privileged EXEC mode.

Monitoring the Statistical Reporting

This section contains the following subsections:

•Using Debug Commands for Monitoring Gateway Reporting

•Using Cause Code Statistics

•Displaying Quality of Service Indicators

Using Debug Commands for Monitoring Gateway Reporting

To monitor the statistical reporting and the collection of data by the gateway, you must turn on the following debug commands:

•debug radius accounting

•debug event-manager

•debug voice statistics csr

•debug voice statistics accounting

•debug voice statistics core

Once the debugging is turned on, you can review the data, evaluate the performance of the network, and identify impaired voice equipment.

The following output examples show a collection of records occurring between intervals and a voice call going through the gateway.

Example of Record Collection Between Intervals

In the following example, the gateway was unable to "push" the data to the FTP server.
vstats_timer_handle_interval_event():Between Intervals!
04:52:37: vstats_acct_interval_end: interval_tag = 4
04:52:37: vstats_acct_interval_end: pushing out, tag=3
04:52:37: vstats_acct_clean_history_stats:
04:52:37: vstats_acct_clean_history_stats: stats (tag=3) not to be deleted
04:52:37: vstats_acct_clean_history_stats: stats (tag=2) not to be deleted
04:52:37: vstats_acct_create_empty_stats:
04:52:37: vstats_acct_create_new_rec_list:
04:52:37: vstats_acct_create_new_rec_list: add acct rec: methodlist=h323, acct-criteria=2
04:52:37: vstats_acct_create_new_rec:
04:52:37: vstats_acct_add_rec_entry:
04:52:37: vstats_acct_add_stats_entry:
04:52:37: vstat_push_driver_file_open():Cannot open 
ftp://sgcp:sgcp@abc-pc:21//ftp_files/vstats.5400-GW.2003-02-13T162000Z. 
errno=65540=Unknown error 65540
vstat_push_drv_activate_ftp_file_tx():open file 
(ftp://sgcp:sgcp@jeremy-pc:21//ftp_files/vstats.5400-GW.2003-02-13T162000Z)=(ftp://sgcp:sg
cp@abc-pc:21//ftp_files/vstats.5400-GW.2003-02-13T162000Z)failed!
vstats_push_api_push_formatted_text():Start CMD error!
Example of a Voice Call Going Through the Gateway
04:55:07: EM: Notify the producer not to produce
04:55:07: RADIUS(00000019): Storing nasport 0 in rad_db
04:55:07: RADIUS(00000019): Config NAS IP: 0.0.0.0
04:55:07: RADIUS(00000019): sending
04:55:07: RADIUS/ENCODE: Best Local IP-Address 10.6.43.101 for Radius-Server 10.6.10.203
04:55:07: RADIUS(00000019): Send Accounting-Request to 10.6.10.203:1646 id 21645/49,len496
04:55:07: RADIUS:  authenticator C5 B8 AA 2E C3 AF 02 93 - 45 0B AE E5 B6 B2 99 1F
04:55:07: RADIUS:  Acct-Session-Id     [44]  10 "00000020"
04:55:07: RADIUS:  Vendor, Cisco       [26]  57  
04:55:07: RADIUS:   h323-setup-time    [25]  51  "h323-setup-time=*16:22:30.994 UTC
          Thu Feb 13 2003"
04:55:07: RADIUS:  Vendor, Cisco       [26]  27  
04:55:07: RADIUS:   h323-gw-id         [33]  21  "h323-gw-id=5400-GW."
04:55:07: RADIUS:  Vendor, Cisco       [26]  56  
04:55:07: RADIUS:  Conf-Id             [24]  50  "h323-conf-id=2F4ED2E3 3EA611D7 800E0002 
          B935C142"
04:55:07: RADIUS:  Vendor, Cisco       [26]  31  
04:55:07: RADIUS:  h323-call-origin    [26]  25  "h323-call-origin=answer"
04:55:07: RADIUS:  Vendor, Cisco       [26]  32  
04:55:07: RADIUS:   h323-call-type     [27]  26  "h323-call-type=Telephony"
04:55:07: RADIUS:  Vendor, Cisco       [26]  65  
04:55:07: RADIUS:   Cisco AVpair       [1]   59  "h323-incoming-conf-id=2F4ED2E3 3EA611D7 
          800E0002 B935C142"
04:55:07: RADIUS:  Vendor, Cisco       [26]  30  
04:55:07: RADIUS:   Cisco AVpair       [1]   24  "subscriber=RegularLine"
04:55:07: RADIUS:  Vendor, Cisco       [26]  35  
04:55:07: RADIUS:   Cisco AVpair       [1]   29  "gw-rxd-cdn=ton:0,npi:0,#:11"
04:55:07: RADIUS:  Vendor, Cisco       [26]  32  
04:55:07: RADIUS:   Cisco AVpair       [1]   26  "calling-party-category=9"
04:55:07: RADIUS:  Vendor, Cisco       [26]  33  
04:55:07: RADIUS:   Cisco AVpair       [1]   27  "transmission-medium-req=0"
04:55:07: RADIUS:  User-Name           [1]   4   "22"
04:55:07: RADIUS:  Acct-Status-Type    [40]  6   Start                     [1]
04:55:07: RADIUS:  NAS-Port-Type       [61]  6   Async                     [0]
04:55:07: RADIUS:  Vendor, Cisco       [26]  20  
04:55:07: RADIUS:   cisco-nas-port     [2]   14  "ISDN 6/0:D:1"
04:55:07: RADIUS:  NAS-Port            [5]   6   0                         
04:55:07: RADIUS:  Calling-Station-Id  [31]  4   "22"
04:55:07: RADIUS:  Called-Station-Id   [30]  4   "11"
04:55:07: RADIUS:  Service-Type        [6]   6   Login                     [1]
04:55:07: RADIUS:  NAS-IP-Address      [4]   6   10.6.43.101 
04:55:07: RADIUS:  Acct-Delay-Time     [41]  6   0                         
04:55:07: RADIUS(0000001A): Config NAS IP: 0.0.0.0
04:55:07: RADIUS(0000001A): sending
04:55:07: RADIUS/ENCODE: Best Local IP-Address 10.6.43.101 for Radius-Server 10.6.10.203
04:55:07: RADIUS(0000001A): Send Accounting-Request to 10.6.10.203:1646 id 21645/50,len427
04:55:07: RADIUS:  authenticator E4 98 06 8C 48 63 4F AA - 56 4F 40 12 33 F0 F5 99
04:55:07: RADIUS:  Acct-Session-Id     [44]  10  "00000021"
04:55:07: RADIUS:  Vendor, Cisco       [26]  57  
04:55:07: RADIUS:   h323-setup-time    [25]  51  "h323-setup-time=*16:22:31.006 UTC 
          Thu Feb 13 2003"
04:55:07: RADIUS:  Vendor, Cisco       [26]  27  
04:55:07: RADIUS:   h323-gw-id         [33]  21  "h323-gw-id=5400-GW."
04:55:07: RADIUS:  Vendor, Cisco       [26]  56  
04:55:07: RADIUS:   Conf-Id            [24]  50  "h323-conf-id=2F4ED2E3 3EA611D7 800E0002 
          B935C142"
04:55:07: RADIUS:  Vendor, Cisco       [26]  34  
04:55:07: RADIUS:   h323-call-origin   [26]  28 "h323-call-origin=originate"
04:55:07: RADIUS:  Vendor, Cisco       [26]  27  
04:55:07: RADIUS:   h323-call-type     [27]  21  "h323-call-type=VoIP"
04:55:07: RADIUS:  Vendor, Cisco       [26]  65  
04:55:07: RADIUS:   Cisco AVpair       [1]   59  "h323-incoming-conf-id=2F4ED2E3 3EA611D7 
          800E0002 B935C142"
04:55:07: RADIUS:  Vendor, Cisco       [26]  30  
04:55:07: RADIUS:   Cisco AVpair       [1]   24  "subscriber=RegularLine"
04:55:07: RADIUS:  Vendor, Cisco       [26]  30  
04:55:07: RADIUS: Cisco AVpair       [1]   24  "session-protocol=cisco"
04:55:07: RADIUS:  Vendor, Cisco       [26]  35  
04:55:07: RADIUS:   Cisco AVpair       [1]   29  "gw-rxd-cdn=ton:0,npi:0,#:11"
04:55:07: RADIUS:  User-Name           [1]   4   "22"
04:55:07: RADIUS:  Acct-Status-Type    [40]  6   Start                     [1]
04:55:07: RADIUS:  Calling-Station-Id  [31]  4   "22"
04:55:07: RADIUS:  Called-Station-Id   [30]  4   "11"
04:55:07: RADIUS:  Service-Type        [6]   6   Login                     [1]
04:55:07: RADIUS:  NAS-IP-Address      [4]   6   10.6.43.101                
04:55:07: RADIUS:  Acct-Delay-Time     [41]  6   0                         
04:55:07: EM: No consumer registered for event type NEWINFO
04:55:07: EM: Notify the producer not to produce
04:55:07: EM: No consumer registered for event type NEWINFO
04:55:07: EM: Notify the producer not to produce
04:55:08: RADIUS: no sg in radius-timers: ctx 0x65BAB1BC sg 0x0000
04:55:08: RADIUS: Retransmit to (10.6.10.203:1645,1646) for id 21645/50
04:55:08: RADIUS: acct-delay-time for 403963FC (at 403965A1) now 1
04:55:09: RADIUS: no sg in radius-timers: ctx 0x65ADB8EC sg 0x0000
04:55:09: RADIUS: Retransmit to (10.6.10.203:1645,1646) for id 21645/49
04:55:09: RADIUS: acct-delay-time for 40389BFC (at 40389DE6) now 1
04:55:10: RADIUS: no sg in radius-timers: ctx 0x65BAB1BC sg 0x0000
04:55:10: RADIUS: Fail-over to (10.8.159.105:1645,1645) for id 21645/51
04:55:10: RADIUS: acct-delay-time for 403963FC (at 403965A1) now 2
04:55:10: RADIUS/ENCODE: Best Local IP-Address 10.6.43.101 for Radius-Server 10.8.159.105
04:55:10: RADIUS: Received from id 21645/53 10.8.159.105:1645, Accounting-response, len 20
04:55:10: RADIUS:  authenticator 57 EF DD 90 0F 88 76 EA - A5 3D A7 44 0D 90 66 16
04:55:10: vstats_acct_rsp_handler:   methodlist=h323, rsp_type=0x1
04:55:10: acct_rsp_status=1 callid= 26, incoming=0, leg=2
04:55:10: vstats_acct_rsp_handler: last acct msg not sent yet. methodlist: h323
04:55:10: RADIUS: no sg in radius-timers: ctx 0x65ADB8EC sg 0x0000
04:55:10: RADIUS: Fail-over to (10.8.159.105:1645,1645) for id 21645/52
04:55:10: RADIUS: acct-delay-time for 40389BFC (at 40389DE6) now 2
04:55:10: RADIUS/ENCODE: Best Local IP-Address 10.6.43.101 for Radius-Server 10.8.159.105
04:55:10: RADIUS: Received from id 21645/54 10.8.159.105:1645, Accounting-response, len 20
04:55:10: RADIUS:  authenticator 97 88 6C BA DA 22 E7 5E - 73 EC 21 C6 36 1B 93 18
04:55:10: vstats_acct_rsp_handler:   methodlist=h323, rsp_type=0x1
04:55:10: acct_rsp_status=callid= 25, incoming=1, leg=1
04:55:10: vstats_acct_rsp_handler: last acct msg not sent yet. methodlist: h323
04:55:13: RADIUS(0000001A): Config NAS IP: 0.0.0.0
04:55:13: RADIUS(0000001A): sending
04:55:13: RADIUS/ENCODE: Best Local IP-Address 10.6.43.101 for Radius-Server 10.6.10.203
04:55:13: RADIUS(0000001A): Send Accounting-Request to 10.6.10.203:1646 id 21645/55,len885
04:55:13: RADIUS:  authenticator F8 4F F1 30 7E 8B 5B 46 - EF AE 17 2D 5C BA 36 E5
04:55:13: RADIUS:  Acct-Session-Id     [44]  10  "00000021"
04:55:13: RADIUS:  Vendor, Cisco       [26]  57  
04:55:13: RADIUS:   h323-setup-time    [25]  51  "h323-setup-time=*16:22:31.006 UTC 
          Thu Feb 13 2003"
04:55:13: RADIUS:  Vendor, Cisco       [26]  27  
04:55:13: RADIUS:   h323-gw-id         [33]  21  "h323-gw-id=5400-GW."
04:55:13: RADIUS:  Vendor, Cisco       [26]  56  
04:55:13: RADIUS:   Conf-Id            [24]  50  "h323-conf-id=2F4ED2E3 3EA611D7 800E0002 
          B935C142"
04:55:13: RADIUS:  Vendor, Cisco       [26]  34  
04:55:13: RADIUS:   h323-call-origin   [26]  28  "h323-call-origin=originate"
04:55:13: RADIUS:  Vendor, Cisco       [26]  27  
04:55:13: RADIUS:   h323-call-type     [27]  21  "h323-call-type=VoIP"
04:55:13: RADIUS:  Vendor, Cisco       [26]  65  
04:55:13: RADIUS:   Cisco AVpair       [1]   59  "h323-incoming-conf-id=2F4ED2E3 3EA611D7 
          800E0002 B935C142"
04:55:13: RADIUS:  Vendor, Cisco       [26]  30  
04:55:13: RADIUS:   Cisco AVpair       [1]   24  "subscriber=RegularLine"
04:55:13: RADIUS:  Vendor, Cisco       [26]  30  
04:55:13: RADIUS:   Cisco AVpair       [1]   24  "session-protocol=cisco"
04:55:13: RADIUS:  Vendor, Cisco       [26]  35  
04:55:13: RADIUS:   Cisco AVpair       [1]   29  "gw-rxd-cdn=ton:0,npi:0,#:11"
04:55:13: RADIUS:  Vendor, Cisco       [26]  59  
04:55:13: RADIUS:   h323-connect-time  [28]  53  "h323-connect-time=*16:22:31.046 UTC 
          Thu Feb 13 2003"
04:55:13: RADIUS:  Acct-Input-Octets   [42]  6   2241                      
04:55:13: RADIUS:  Acct-Output-Octets  [43]  6   81       
04:55:13: RADIUS:  Acct-Input-Packets  [47]  6   113                       
04:55:13: RADIUS:  Acct-Output-Packets [48]  6   5                         
04:55:13: RADIUS:  Acct-Session-Time   [46]  6   5                         
04:55:13: RADIUS:  Vendor, Cisco       [26]  62  
04:55:13: RADIUS:   h323-disconnect-tim[29]  56  "h323-disconnect-time=*16:22:36.070 UTC 
          Thu Feb 13 2003"
04:55:13: RADIUS:  Vendor, Cisco       [26]  32  
04:55:13: RADIUS:   h323-disconnect-cau[30]  26  "h323-disconnect-cause=10"
04:55:13: RADIUS:  Vendor, Cisco       [26]  38  
04:55:13: RADIUS:   h323-remote-address[23]  32  "h323-remote-address=10.0.0.110"
04:55:13: RADIUS:  Vendor, Cisco       [26]  24  
04:55:13: RADIUS:   Cisco AVpair       [1]   18  "release-source=1"
04:55:13: RADIUS:  Vendor, Cisco       [26]  29  
04:55:13: RADIUS:   h323-voice-quality [31]  23  "h323-voice-quality=-1"
04:55:13: RADIUS:  Vendor, Cisco       [26]  57  
04:55:13: RADIUS:   Cisco AVpair       [1]   51  "alert-timepoint=*16:22:31.030 UTC 
          Thu Feb 13 2003"
04:55:13: RADIUS:  Vendor, Cisco       [26]  39  
04:55:13: RADIUS:   Cisco AVpair       [1]   33  "remote-media-address=10.0.0.110"
04:55:13: RADIUS:  Vendor, Cisco       [26]  44  
04:55:13: RADIUS:   Cisco AVpair       [1]   38  "gw-final-xlated-cdn=ton:0,npi:0,#:11"
04:55:13: RADIUS:  Vendor, Cisco       [26]  44  
04:55:13: RADIUS:   Cisco AVpair       [1]   38  "gw-final-xlated-cgn=ton:0,npi:1,#:22"
04:55:13: RADIUS:  User-Name           [1]   4   "22"
04:55:13: RADIUS:  Acct-Status-Type    [40]  6   Stop                      [2]
04:55:13: RADIUS:  Calling-Station-Id  [31]  4   "22"
04:55:13: RADIUS:  Called-Station-Id   [30]  4   "11"
04:55:13: RADIUS:  Service-Type        [6]   6   Login                     [1]
04:55:13: RADIUS:  NAS-IP-Address      [4]   6   10.6.43.101                
04:55:13: RADIUS:  Acct-Delay-Time     [41]  6   0                         
04:55:13: RADIUS(00000019): Using existing nas_port 0
04:55:13: RADIUS(00000019):Config NAS IP: 0.0.0.0
04:55:13: RADIUS(00000019):sending
04:55:13: RADIUS/ENCODE: Best Local IP-Address 1.6.43.101 for Radius-Server 10.6.10.203
04:55:13: RADIUS(00000019): Send Accounting-Request to 10.6.10.203:1646 id 21645/56,len766
04:55:13: RADIUS:  authenticator 61 60 EB 92 29 5C DE B4 - CE 40 1C AB E3 A1 C8 F7
04:55:13: RADIUS:  Acct-Session-Id     [44]  10  "00000020"
04:55:13: RADIUS:  Vendor, Cisco       [26]  57  
04:55:13: RADIUS:   h323-setup-time    [25]  51  "h323-setup-time=*16:22:30.994 UTC Thu 
          Feb 13 2003"
04:55:13: RADIUS:  Vendor, Cisco       [26]  27  
04:55:13: RADIUS:   h323-gw-id         [33]  21  "h323-gw-id=5400-GW."
04:55:13: RADIUS:  Vendor, Cisco       [26]  56  
04:55:13: RADIUS:   Conf-Id            [24]  50  "h323-conf-id=2F4ED2E3 3EA611D7 800E0002 
          B935C142"
04:55:13: RADIUS:  Vendor, Cisco       [26]  31  
04:55:13: RADIUS:   h323-call-origin   [26]  25  "h323-call-origin=answer"
04:55:13: RADIUS:  Vendor, Cisco       [26]  32  
04:55:13: RADIUS:   h323-call-type     [27]  26  "h323-call-type=Telephony"
04:55:13: RADIUS:  Vendor, Cisco       [26]  65  
04:55:13: RADIUS:   Cisco AVpair       [1]   59  "h323-incoming-conf-id=2F4ED2E3 3EA611D7 
          800E0002 B935C142"
04:55:13: RADIUS:  Vendor, Cisco       [26]  30  
04:55:13: RADIUS:   Cisco AVpair       [1]   24  "subscriber=RegularLine"
04:55:13: RADIUS:  Vendor, Cisco       [26]  35  
04:55:13: RADIUS:   Cisco AVpair       [1]   29  "gw-rxd-cdn=ton:0,npi:0,#:11"
04:55:13: RADIUS:  Vendor, Cisco       [26]  32  
04:55:13: RADIUS:   Cisco AVpair       [1]   26  "calling-party-category=9"
04:55:13: RADIUS:  Vendor, Cisco       [26]  33  
04:55:13: RADIUS:   Cisco AVpair       [1]   27  "transmission-medium-req=0"
04:55:13: RADIUS:  Vendor, Cisco       [26]  59  
04:55:13: RADIUS:   h323-connect-time  [28]  53  "h323-connect-time=*16:22:31.046 UTC Thu 
          Feb 13 2003"
04:55:13: RADIUS:  Acct-Input-Octets   [42]  6   81                        
04:55:13: RADIUS:  Acct-Output-Octets  [43]  6   2241             
04:55:13: RADIUS:  Acct-Input-Packets  [47]  6   5                         
04:55:13: RADIUS:  Acct-Output-Packets [48]  6   113                       
04:55:13: RADIUS:  Acct-Session-Time   [46]  6   5                         
04:55:13: RADIUS:  Vendor, Cisco       [26]  62  
04:55:13: RADIUS:   h323-disconnect-tim[29]  56  "h323-disconnect-time=*16:22:36.064 UTC 
          Thu Feb 13 2003"
04:55:13: RADIUS:  Vendor, Cisco       [26]  32  
04:55:13: RADIUS:   h323-disconnect-cau[30]  26  "h323-disconnect-cause=10"
04:55:13: RADIUS:  Vendor, Cisco       [26]  35  
04:55:13: RADIUS:   Cisco AVpair       [1]   29  "h323-ivr-out=Tariff:Unknown"
04:55:13: RADIUS:  Vendor, Cisco       [26]  24  
04:55:13: RADIUS:   Cisco AVpair       [1]   18  "release-source=1"
04:55:13: RADIUS:  Vendor, Cisco       [26]  28  
04:55:13: RADIUS:   h323-voice-quality [31]  22  "h323-voice-quality=0"
04:55:13: RADIUS:  User-Name           [1]   4   "22"
04:55:13: RADIUS:  Acct-Status-Type    [40]  6   Stop [2]
04:55:13: RADIUS:  NAS-Port-Type       [61]  6   Async                     [0]
04:55:13: RADIUS:  Vendor, Cisco       [26]  20  
04:55:13: RADIUS:   cisco-nas-port     [2]   14  "ISDN 6/0:D:1"
04:55:13: RADIUS:  NAS-Port            [5]   6   0                         
04:55:13: RADIUS:  Calling-Station-Id  [31]  4   "22"
04:55:13: RADIUS:  Called-Station-Id   [30]  4   "11"
04:55:13: RADIUS:  Service-Type        [6]   6   Login                     [1]
04:55:13: RADIUS:  NAS-IP-Addres       [4]   6   10.6.43.101                
04:55:13: RADIUS:  Acct-Delay-Time     [41]  6   0                         
04:55:14: RADIUS: no sg in radius-timers: ctx 0x65BAB070 sg 0x0000
04:55:14: RADIUS: Retransmit to (10.6.10.203:1645,1646) for id 21645/55
04:55:14: RADIUS: acct-delay-time for 40553934 (at 40553CA3) now 1
04:55:14: RADIUS: no sg in radius-timers: ctx 0x65BA8284 sg 0x0000
04:55:14: RADIUS: Retransmit to (10.6.10.203:1645,1646) for id 21645/56
04:55:14: RADIUS: acct-delay-time for 405546C4 (at 405549BC) now 1
04:55:15: RADIUS: no sg in radius-timers: ctx 0x65BAB070 sg 0x0000
04:55:15: RADIUS: Fail-over to (10.8.159.105:1645,1645) for id 21645/57
04:55:15: RADIUS: acct-delay-time for 40553934 (at 40553CA3) now 2
04:55:15: RADIUS/ENCODE: Best Local IP-Address 10.6.43.101 for Radius-Server 10.8.159.105
04:55:15: RADIUS: no sg in radius-timers: ctx 0x65BA8284 sg 0x0000
04:55:15: RADIUS: Fail-over to (10.8.159.105:1645,1645) for id 21645/58
04:55:15: RADIUS: acct-delay-time for 405546C4 (at 405549BC) now 2
04:55:15: RADIUS/ENCODE: Best Local IP-Address 10.6.43.101 for Radius-Server 10.8.159.105
04:55:15: RADIUS: Received from id 21645/59 10.8.159.105:1645, Accounting-response, len 20
04:55:15: RADIUS:  authenticator B1 C4 5E FC DB FA 74 A4 - 05 E2 34 52 1A 11 26 06
04:55:15: vstats_acct_rsp_handler:   methodlist=h323, rsp_type=0x4
04:55:15: acct_rsp_status=1 callid= 26, incoming=0, leg=2
04:55:15: vstats_acct_rsp_handler: increment since-reset counter
04:55:15: vstats_acct_rsp_handler: increment interval counter
04:55:15: RADIUS: Received from id 21645/60 10.8.159.105:1645, Accounting-response, len 20
04:55:15: RADIUS:  authenticator 0E 70 74 2F E5 D8 EE 98 - B9 C0 DA 66 74 ED 84 77
04:55:15: vstats_acct_rsp_handler:   methodlist=h323, rsp_type=0x4
04:55:15: acct_rsp_status=1 callid= 25, incoming=1, leg=1
04:55:15: vstats_acct_rsp_handler: increment since-reset counter
04:55:15: vstats_acct_rsp_handler: increment interval counter
Using Cause Code Statistics

By examining disconnect cause codes, you can understand the distribution of the various cause codes on the voice ports, trunk groups, and gateway, and which can help you determine why the voice calls were disconnected.

The call disconnection cause values are taken from International Telecommunication Union Telecommunication Standardization Sector (ITU-T) standard Q.931 and are as follows:

•Private Network-Network Interface (PNNI) references ITU-T standard Q.2931 for the information element (IE) causes.

•PNNI R15 6.3.6.3 contains the "crankback" causes.

•ITU-T standard Q.2931 references ITU-T standard Q.2610.

•ITU-T standard Q.2610 lists a few cause codes and references ITU-T standard Q.850.

•ITU-T standard Q.850 lists the bulk of the cause codes.

For specific information on the call disconnection cause values, see the Cisco IOS Voice Troubleshooting and Monitoring Guide.

Prerequisites

CSR configurations must be enabled before you can examine the voice calls that are made through the gateway.

Restrictions

Statistics of non-DID calls are not consistent with those of the underlying ISDN module.

SUMMARY STEPS

1. enable

2. show voice statistics csr since-reset aggregation-level all

DETAILED STEPS

Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2

show voice statistics csr since-reset aggregation-level all
Example:

Router# show voice statistics csr since-reset aggregation-level all

Displays all aggregation-level statistics since the last system reset or reboot.

Example

The following sample output shows cause-code statistics since the last reset for all aggregation levels.
Router# show voice statistics csr since-reset aggregation-level all
Client Type: VCSR
        Start Time: 1993-03-01T00:03:15Z        End Time: 1993-03-03T22:02:18Z
record_type=gw,trunk_group_id=,voice_port_id=,in_call=26,in_ans=16,in_fail=10,out_call=26,
out_ans=16,out_fail=10,in_szre_d=387,out_szre_d=380,in_conn_d=330,out_conn_d=323,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=2340,
out_pdd=12340,in_setup_delay=2340,out_setup_delay=3340,lost_pkt=0,latency=0,jitter=0,
in_disc_cc_16=16,in_disc_cc_18=2,in_disc_cc_19=3,in_disc_cc_34=5,out_disc_cc_16=16,
out_disc_cc_18=2,out_disc_cc_19=3,out_disc_cc_34=5
!
record_type=ip,trunk_group_id=,voice_port_id=,in_call=26,in_ans=16,in_fail=10,out_call=0,
out_ans=0,out_fail=0,in_szre_d=387,out_szre_d=0,in_conn_d=330,out_conn_d=0,orig_disconn=0,
in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=2340,out_pdd=0,
in_setup_delay=2340,out_setup_delay=0,lost_pkt=20,latency=15,jitter=10,in_disc_cc_16=16,
in_disc_cc_18=2,in_disc_cc_19=3,in_disc_cc_34=5,out_disc_cc_16=3
!
Table 1 shows two types of cause codes listed in the output above.
Table 1 Significant Fields of the show voice statistics csr since-reset aggregation-level all Command
Field

Description

in_disc_cc_16=16

Count of incoming calls that are disconnected with a specific cause code number. In this example, the value 16 indicates normal call clearing
out_disc_cc_16=3
Count of outgoing calls that are disconnected with a specific cause code number.
Displaying Quality of Service Indicators

The quality of service (QoS) indicators per voice call are the results of transmitting and receiving voice packets in the IP interface. These results are included in the CSRs and are as follows:

•Lost packet value: the number of calls losing more than the configured number of packets. The default lost packet threshold is 1000 milliseconds.

•Packet latency value: the number of calls with voice packets encountering more than the configured amount of latency. The default packet latency threshold is 250 milliseconds.

•Packet jitter value: the number of calls with voice packets encountering more than the configured amount of jitter. The default packet jitter threshold is 250 milliseconds.

Before you can determine that any voice call with IP voice packets is deviating from the desired level of quality, you must configure the threshold values of lost packets, latency, and jitter. See the following sections:

•Configuring the Minimum Call Duration and Signaling Thresholds

•Displaying Memory Usage

Restrictions

Call statistics for MGCP calls are not guaranteed to be correct and accurate. In addition, statistics of non-DID ISDN calls are not consistent with those of the underlying ISDN module.

SUMMARY STEPS

1. enable

2. show voice statistics csr since-reset aggregation-level all

DETAILED STEPS

Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2

show voice statistics csr since-reset aggregation-level all
Example:

Router# show voice statistics csr since-reset aggregation-level all

Displays the voice statistics of the voice calls made through the gateway.

Example

The following sample output displays lost packet, latency, and jitter QoS information:
Router# show voice statistics csr since-reset aggregation-level all
Client Type: VCSR
        Start Time: 1993-03-01T00:03:15Z        End Time: 1993-03-03T22:02:18Z
record_type=gw,trunk_group_id=,voice_port_id=,in_call=26,in_ans=16,in_fail=10,out_call=26,
out_ans=16,out_fail=10,in_szre_d=387,out_szre_d=380,in_conn_d=330,out_conn_d=323,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=2340,
out_pdd=12340,in_setup_delay=2340,out_setup_delay=3340,lost_pkt=10,latency=3,jitter=5,
in_disc_cc_16=16,in_disc_cc_18=2,in_disc_cc_19=3,in_disc_cc_34=5,out_disc_cc_16=16,
out_disc_cc_18=2,out_disc_cc_19=3,out_disc_cc_34=5
!
record_type=ip,trunk_group_id=,voice_port_id=,in_call=26,in_ans=16,in_fail=10,out_call=0,
out_ans=0,out_fail=0,in_szre_d=387,out_szre_d=0,in_conn_d=330,out_conn_d=0,orig_disconn=0,
in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=2340,out_pdd=0,
in_setup_delay=2340,out_setup_delay=0,lost_pkt=10,latency=3,jitter=5,in_disc_cc_16=16,
in_disc_cc_18=2,in_disc_cc_19=3,in_disc_cc_34=5,out_disc_cc_16=0
!
Configuration Examples for Voice Performance Statistics on Cisco Gateways

This section includes the following examples:

•User-Specific Configurations for Call Statistic Collection: Example

•Manually Clearing Statistics: Example

•Collection of Aggregation-Level Statistics: Example

•Memory Usage: Example

•Collection of Statistics Since System Reset: Examples

•Designated Server Group: Example

•Location of the FTP Server: Example

•Maximum File Size for the Syslog Server: Example

•Maximum Duration for Storage: Example

User-Specific Configurations for Call Statistic Collection: Example

The following example shows the user-specific configuration that includes accounting method, time ranges, maximum storage duration, and the archiving of the statistics to an FTP and syslog server:
Router# show running-config | include voice statistics
voice statistics accounting method h323-1 pass start-interim-stop
voice statistics time-range since-reset
voice statistics time-range periodic 5minutes start 00:00 end 00:00 days-of-week daily
voice statistics max-storage-duration minute 40
voice statistics push ftp url ftp://sgcp:sgcp@anyone-pc:21//ftp_files
voice statistics push syslog max-file-size 4000000000
voice statistics display-format separator new-line
voice statistics field-params lost-packet 1000
voice statistics field-params mcd 2
voice statistics field-params packet-jitter 255
voice statistics field-params packet-latency 150
Note The type of statistics is not shown in a running configuration because the voice statistics type csr command activates only the collection of statistics. If you do not specify a type, both signaling and accounting statistics are collected.

Manually Clearing Statistics: Example

The following example shows how to clear all of the voice statistics that have been collected:
Router# clear voice statistics csr
The following example verifies the clearing by showing that all of the parameters have been set to zero:
Router# show voice statistics csr since-reset all
Client Type: VCSR
        Start Time: 2002-04-25T01:48:12Z        End Time: 2002-04-25T01:49:27Z
record_type=gw,trunk_group_id=,voice_port_id=,in_call=0,in_ans=0,in_fail=0,out_c
all=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,
out_pdd=0,in_setup_delay=0,out_setup_delay=0,lost_pkt=0,latency=0,jitter=0,in_disc_cc_16=0
out_disc_cc_16=0
!
record_type=ip,trunk_group_id=,voice_port_id=,in_call=0,in_ans=0,in_fail=0,out_c
all=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,lost_pkt=0,latency=0,jitter=0,in_disc_cc_16=0,
out_disc_cc_16=0
!
record_type=pstn,trunk_group_id=,voice_port_id=,in_call=0,in_ans=0,in_fail=0,out_call=0,
out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,orig_disconn=0,
in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,in_setup_delay=0,
out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=vp,trunk_group_id=,voice_port_id=4/0/0,in_call=0,in_ans=0,in_fail=0,
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,
out_pdd=0,in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
Client Type: Voice ACCT Stats
        Start Time: 2002-04-25T01:48:04Z        End Time: 2002-04-25T01:49:30Z
methodlist=h323-1,acc_pass_criteria=0,pstn_in_pass=0,pstn_in_fail=0,pstn_out_pass=0,
pstn_out_fail=0,ip_in_pass=0,ip_in_fail=0,ip_out_pass=0,ip_out_fail=0
Collection of Aggregation-Level Statistics: Example

The following example shows the different levels of signaling statistics that can be collected:
Router# show voice statistics csr since-reset aggregation-level ?
  all          Statistics at all signaling levels
  gateway      Gateway wide
  ip           Voip interface level
  pstn         Telephony interface level
  trunk-group  Trunk group level
  voice-port   Voice-port level
The following example shows the collected statistics:
Router# show voice statistics csr since-reset aggregation-level all
Client Type: VCSR
        Start Time: 2002-04-25T01:48:12Z        End Time: 2002-04-25T01:50:01Z
record_type=gw,trunk_group_id=12,voice_port_id=1/0,in_call=10,in_ans=10,in_fail=0,
out_call=3,out_ans=0,out_fail=3,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
!
record_type=ip,trunk_group_id=1,voice_port_id=2/0,in_call=1,in_ans=1,in_fail=0
!
record_type=pstn,trunk_group_id=,voice_port_id=,in_call=0,in_ans=0,in_fail=0,out_call=0,
out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,o
!
record_type=vp,trunk_group_id=1,voice_port_id=4/0/0,in_call=0,in_ans=0,in_fail=0,
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
The following example shows the intervals at which statistics were collected:
Router# show voice statistics interval-tag
Current Time: 2002-04-25T01:52:11Z
INTERVAL-TAG   START TIME             END TIME
============== ====================== ======================
10             2002-04-25T01:10:00Z   2002-04-25T01:15:00Z
11             2002-04-25T01:15:00Z   2002-04-25T01:20:00Z
12             2002-04-25T01:20:00Z   2002-04-25T01:25:00Z
13             2002-04-25T01:25:00Z   2002-04-25T01:30:00Z
14             2002-04-25T01:30:00Z   2002-04-25T01:35:00Z
15             2002-04-25T01:35:00Z   2002-04-25T01:40:00Z
16             2002-04-25T01:40:00Z   2002-04-25T01:45:00Z
17             2002-04-25T01:45:00Z   2002-04-25T01:50:00Z
18             2002-04-25T01:50:00Z   2002-04-25T01:52:11Z
Memory Usage: Example

The following example shows the amount of memory being used for accounting and signaling CSRs by fixed interval and since a reset or reboot. It also shows the estimated memory allocated for future use.
Router# show voice statistics memory-usage csr
*** Voice Call Statistics Record Memory Usage ***
        Fixed Interval Option -
                CSR size: 136 bytes
                Number of CSR per interval: 9
                Used memory size (proximate): 0
                Estimated future claimed memory size (proximate): 10
        Since Reset Option -
                CSR size: 136 bytes
                Total count of CSR: 9
                Used memory size (proximate): 1224
*** Voice Call Statistics Accounting Record Memory Usage ***
        Fixed Interval Option -
                ACCT REC size: 80 bytes
                Number of ACCT REC per interval: 1
                Used memory size (proximate): 0
                Estimated future claimed memory size (proximate): 25
        Since Reset Option -
                ACCT REC size: 80 bytes
                Total count of ACCT REC: 1
                Used memory size (proximate): 80
Collection of Statistics Since System Reset: Examples

This section provides the following examples:

•Example of the show voice statistics csr since-reset accounting all Command

•Example of the show voice statistics csr since-reset aggregation-level all Command

•Example of the show voice statistics csr since-reset aggregation-level gateway Command

•Example of the show voice statistics csr since-reset aggregation-level ip Command

•Example of the show voice statistics csr since-reset aggregation-level pstn Command

•Example of the show voice statistics csr since-reset aggregation-level trunk-group all Command

•Example of the show voice statistics csr since-reset aggregation-level voice-port all Command

Example of the show voice statistics csr since-reset accounting all Command

The following example shows all accounting statistics:
Router# show voice statistics csr since-reset accounting all
Client Type: VCSR
        Start Time: 2002-04-25T01:48:12Z        End Time:2002-04-25T01:50:01Z
methodlist=h323-1,acc_pass_criteria=1,pstn_in_pass=10,pstn_in_fail=0,pstn_out_pass=10
pstn_out_fail=0,ip_in_pass=15,ip_in_fail=0,ip_out_pass=15,ip_out_fail=0
Example of the show voice statistics csr since-reset aggregation-level all Command

The following example shows all aggregation level statistics:
Router# show voice statistics csr since-reset aggregation-level all
Client Type: VCSR
        Start Time: 2002-04-25T01:48:12Z        End Time: 2002-04-25T01:50:01Z
record_type=gw,trunk_group_id=1,voice_port_id=2,in_call=120,in_ans=120,in_fail=0
out_call=10,out_ans=10,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,lost_pkt=0,latency=0,jitter=0,in_disc_cc_16=0,
out_disc_cc_16=0
!
record_type=ip,trunk_group_id=2,voice_port_id=3,in_call=120,in_ans=120,in_fail=0
out_call=10,out_ans=10,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,lost_pkt=0,latency=0,jitter=0,in_disc_cc_16=0,
out_disc_cc_16=0
!
record_type=pstn,trunk_group_id=5,voice_port_id=2,in_call=150,in_ans=100,in_fail=50,
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
Example of the show voice statistics csr since-reset aggregation-level gateway Command

The following example shows the gateway aggregation level statistics:
Router# show voice statistics csr since-reset aggregation-level gateway
Client Type: VCSR
        Start Time: 2002-04-25T01:48:12Z        End Time: 2002-05-02T21:21:14Z
record_type=gw,trunk_group_id=1,voice_port_id=1,in_call=10,in_ans=10,in_fail=0,out_call=50
out_ans=10,out_fail=40,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,orig_disconn=0,
in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,in_setup_delay=0,
out_setup_delay=0,lost_pkt=0,latency=0,jitter=0,in_disc_cc_16=0,out_disc_cc_16=0
Example of the show voice statistics csr since-reset aggregation-level ip Command

The following example shows the IP aggregation level statistics:
Router# show voice statistics csr since-reset aggregation-level ip
Client Type: VCSR
        Start Time: 2002-04-25T01:48:12Z        End Time: 2002-05-02T21:21:27Z
record_type=ip,trunk_group_id=1,voice_port_id=1,in_call=10,in_ans=10,in_fail=0,out_call=50
out_ans=10,out_fail=40,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,orig_disconn=0,
in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,in_setup_delay=0,
out_setup_delay=0,lost_pkt=0,latency=0,jitter=0,in_disc_cc_16=0,out_disc_cc_16=0
Example of the show voice statistics csr since-reset aggregation-level pstn Command

The following example shows the PSTN aggregation level statistics:
Router# show voice statistics csr since-reset aggregation-level pstn
Client Type: VCSR
        Start Time: 2002-04-25T01:48:12Z        End Time: 2002-05-02T21:21:42Z
record_type=pstn,trunk_group_id=1,voice_port_id=1,in_call=10,in_ans=10,in_fail=0,
out_call=50,out_ans=10,out_fail=40,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,lost_pkt=0,latency=0,jitter=0,in_disc_cc_16=0,
out_disc_cc_16=0
Example of the show voice statistics csr since-reset aggregation-level trunk-group all Command

The following example shows the trunk-group aggregation level statistics:
Router# show voice statistics csr since-reset aggregation-level trunk-group all
Client Type: VCSR
        Start Time: 2002-04-25T01:48:12Z        End Time: 2002-05-02T21:22:08Z
record_type=pstn,trunk_group_id=15,voice_port_id=3,in_call=20,in_ans=20,in_fail=0,
out_call=10,out_ans=10,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=pstn,trunk_group_id=16,voice_port_id=4,in_call=20,in_ans=20,in_fail=0,
out_call=10,out_ans=10,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=pstn,trunk_group_id=17,voice_port_id=5,in_call=20,in_ans=20,in_fail=0,
out_call=10,out_ans=10,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=pstn,trunk_group_id=18,voice_port_id=6,in_call=20,in_ans=20,in_fail=0,
out_call=10,out_ans=10,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
Example of the show voice statistics csr since-reset aggregation-level voice-port all Command

The following example shows the voice-port aggregation level statistics:
Router# show voice statistics csr since-reset aggregation-level voice-port all
Client Type: VCSR
        Start Time: 2002-04-25T01:48:12Z        End Time: 2002-05-02T21:22:52Z
record_type=vp,trunk_group_id=a,voice_port_id=4/0/0,in_call=22,in_ans=14,in_fail=8,
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=vp,trunk_group_id=b,voice_port_id=4/0/1,in_call=22,in_ans=14,in_fail=8,
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
Designated Server Group: Example

The following example shows that a designated server group has been configured for a broadcast method list.
Router# show voice statistics | begin aaa group server
aaa group server radius billing-grp
 server 1.6.37.20 auth-port 1645 acct-port 1646
 accounting acknowledge broadcast
Location of the FTP Server: Example

The following example shows the location of the FTP server:
Router# show running-config
Building configuration...
Current configuration : 5444 bytes
!
version 12.3
!
voice statistics push ftp url ftp://sgcp:sgcp@abc-pc:21//ftp_files
voice statistics push ftp max-file-size 4000000000
!
Maximum File Size for the Syslog Server: Example

The following example shows the maximum file size to be downloaded to the syslog server:
Router# show running-config
Building configuration...
Current configuration : 5444 bytes
!
version 12.3
!
voice statistics push syslog max-msg-size 4000000000
Maximum Duration for Storage: Example

The following configuration example shows a maximum storage of 60 minutes:
Router# show running-config | include voice statistics
!
voice statistics max-storage-duration minute 60
Additional References

The following sections provide references related to the Voice Performance Statistics on Cisco Gateways feature.

•Related Documents

•Standards

•MIBs

•RFCs

•Technical Assistance

Related Documents

Related Topic

Document Title

Cisco internal error codes

Cisco VoIP Internal Error Codes, Release 12.3(4)T

Configuring gateways

Cisco IOS Technical Documentation Index on Cisco.com, Release 12.3

Cisco IOS Voice Configuration Library, Release 12.3

Configuring AAA accounting support for VoIP gateways

Configuring AAA for Cisco Voice Gateways

Debugging VoIP gateways

Troubleshooting and Debugging VoIP Call Basics

Important Information on Debug Commands

Troubleshooting and monitoring VoIP gateways

Cisco IOS Voice Troubleshooting and Monitoring Guide

Enabling syslog protocols

Enabling Management Protocols: NTP, SNMP, and Syslog

Configuring a Solaris syslog server

Basic Dial NMS Implementation Guide

Standards

Standards

Title

No new or modified standards are supported by this feature, and support for existing standards has not been modified by this feature.

—

MIBs

MIBs

MIBs Link

CISCO-VOICE-DIAL-CONTROL-MIB

To locate and download MIBs for selected platforms, Cisco IOS releases, and feature sets, use Cisco MIB Locator found at the following URL:

http://www.cisco.com/go/mibs

RFCs

RFCs

Title

None

—

Technical Assistance

Description

Link

Technical Assistance Center (TAC) home page, containing 30,000 pages of searchable technical content, including links to products, technologies, solutions, technical tips, and tools. Registered Cisco.com users can log in from this page to access even more content.

http://www.cisco.com/public/support/tac/home.shtml

Command Reference

This section documents only new commands.

•accounting acknowledge broadcast

•clear voice accounting method

•clear voice statistics

•debug radius accounting

•debug voice statistics

•show event-manager consumers

•show voice accounting method

•show voice accounting response pending

•show voice statistics csr interval accounting

•show voice statistics csr interval aggregation

•show voice statistics csr since-reset accounting

•show voice statistics csr since-reset aggregation-level

•show voice statistics csr since-reset all

•show voice statistics interval-tag

•show voice statistics memory-usage

•voice statistics accounting method

•voice statistics display-format separator

•voice statistics field-params

•voice statistics max-storage-duration

•voice statistics push

•voice statistics time-range

•voice statistics type csr

accounting acknowledge broadcast

To define a designated broadcast accounting server group, use the accounting acknowledge broadcast command in server group RADIUS configuration mode. To disable the broadcast functionality, use the no form of this command.

accounting acknowledge broadcast
no accounting acknowledge broadcast
Syntax Description

This command has no arguments or keywords.

Defaults

Accounting broadcast functionality is disabled for the RADIUS server group.

Command Modes

Server group RADIUS configuration

Command History

Release

Modification

12.3(4)T

This command was introduced.

Examples

The following example enables accounting broadcast functionality on RADIUS server group abcgroup:
Router(config) aaa group server radius abcgroup
Router(config-sg-radius) accounting acknowledge broadcast
Related Commands

Command

Description

aaa accounting update new-info

Enables new accounting records to be sent to the accounting server.

aaa group server radius

Specifies RADIUS as a server host for a distinct list and/or a distinct method.

gw-accounting aaa

Enables VoIP gateway accounting through the AAA system.

clear voice accounting method

To clear VoIP AAA accounting statistics for a specific accounting method on the gateway, use the clear voice accounting method command in privileged EXEC mode.

clear voice accounting method method-list-name
Syntax Description

method-list-name

Name of the method list.

Command Modes

Privileged EXEC

Command History

Release

Modification

12.3(4)T

This command was introduced.

Examples

The following example clears accounting statistics for method list h323:
Router# clear voice accounting method h323
Related Commands

Command

Description

voice statistics type csr

Configures the collection of signaling and VoIP AAA accounting statistics.

clear voice statistics

To clear voice-statistic collection settings on the gateway to reset the statistics collection, use the clear voice statistics command in privileged EXEC mode.

clear voice statistics [csr [accounting | signaling]] | [iec]
Syntax Description

csr

(Optional) All accounting and signaling statistics are cleared, but Cisco VoIP internal error codes (IECs) are not cleared.

accounting

(Optional) Only accounting statistics are cleared.

signaling

(Optional) Only signaling statistics are cleared.

iec

(Optional) Only Cisco VoIP internal error codes (IECs) are cleared.

Defaults

If no keywords are specified, all accounting and signaling statistics, and all Cisco VoIP internal error codes (IECs) are cleared.

Command Modes

Privileged EXEC

Command History

Release

Modification

12.3(4)T

This command was introduced.

Examples

The following example clears all accounting and signaling statistics, and all Cisco VoIP internal error codes (IECs):
Router# clear voice statistics
The following example clears all accounting and signaling statistics:
Router# clear voice statistics csr
The following example clears only accounting statistics:
Router# clear voice statistics csr accounting
The following example clears only signaling statistics:
Router# clear voice statistics csr signaling
The following example clears only Cisco VoIP internal error codes (IECs):
Router# clear voice statistics iec
Related Commands

Command

Description

voice statistics type csr

Configures the collection of signaling and VoIP AAA accounting statistics.

debug radius accounting

To enable debugging of RADIUS accounting collection, use the debug radius accounting command in privileged EXEC mode. To disable the debugging, use the no form of this command.

debug radius accounting
no debug radius accounting
Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Release

Modification

12.3(4)T

This command was introduced.

Examples

The following example enables debugging of RADIUS accounting collection:
Router# debug radius accounting
Radius protocol debugging is on
Radius protocol brief debugging is off
Radius protocol verbose debugging is off
Radius packet hex dump debugging is off
Radius packet protocol (authentication) debugging is off
Radius packet protocol (accounting) debugging is on
Radius packet retransmission debugging is off
Radius server fail-over debugging is off
Radius elog debugging is off
Related Commands

Command

Description

debug event-manager

Enables debugging of the event manager.

debug voice statistics

Enables debugging of voice statistics.

debug voice statistics

To enable debugging of voice statistics, use the debug voice statistics command in privileged EXEC mode. To disable the debugging, use the no form of this command.

debug voice statistics {csr | core | accounting}
no debug voice statistics {csr | core | accounting}
Syntax Description

csr

Signaling voice call statistics records (CSRs) collection is debugged.

core

Generic statistics collection is debugged.

accounting

Voice accounting CSR collection is debugged.

Command Modes

Privileged EXEC

Command History

Release

Modification

12.3(4)T

This command was introduced.

Examples

The following example shows the collection of records that is occurring in between intervals:
Router# debug voice statistics accounting
vstats_timer_handle_interval_event():Between Intervals!
04:52:37: vstats_acct_interval_end: interval_tag = 4
04:52:37: vstats_acct_interval_end: pushing out, tag=3
04:52:37: vstats_acct_clean_history_stats:
04:52:37: vstats_acct_clean_history_stats: stats (tag=3) not to be deleted
04:52:37: vstats_acct_clean_history_stats: stats (tag=2) not to be deleted
04:52:37: vstats_acct_create_empty_stats:
04:52:37: vstats_acct_create_new_rec_list:
04:52:37: vstats_acct_create_new_rec_list: add acct rec: methodlist=h323, acct-criteria=2
04:52:37: vstats_acct_create_new_rec:
04:52:37: vstats_acct_add_rec_entry:
04:52:37: vstats_acct_add_stats_entry:
04:52:37: vstat_push_driver_file_open():Cannot open 
ftp://sgcp:sgcp@abc-pc:21//ftp_files/vstats.5400-GW.2003-02-13T162000Z. 
errno=65540=Unknown error 65540
vstat_push_drv_activate_ftp_file_tx():open file 
(ftp://sgcp:sgcp@jeremy-pc:21//ftp_files/vstats.5400-GW.2003-02-13T162000Z)=(ftp://sgcp:sg
cp@abc-pc:21//ftp_files/vstats.5400-GW.2003-02-13T162000Z)failed!
vstats_push_api_push_formatted_text():Start CMD error!
The following example shows a voice call going through the gateway:
Router# debug voice statistics csr
04:55:07: EM: Notify the producer not to produce
04:55:07: RADIUS(00000019): Storing nasport 0 in rad_db
04:55:07: RADIUS(00000019): Config NAS IP: 0.0.0.0
04:55:07: RADIUS(00000019): sending
04:55:07: RADIUS/ENCODE: Best Local IP-Address 1.6.43.101 for Radius-Server 1.6.10.203
04:55:07: RADIUS(00000019): Send Accounting-Request to 1.6.10.203:1646 id 21645/49,len 496
04:55:07: RADIUS:  authenticator C5 B8 AA 2E C3 AF 02 93 - 45 0B AE E5 B6 B2 99 1F
04:55:07: RADIUS:  Acct-Session-Id     [44]  10 "00000020"
04:55:07: RADIUS:  Vendor, Cisco       [26]  57  
04:55:07: RADIUS:   h323-setup-time    [25]  51  "h323-setup-time=*16:22:30.994 UTC
          Thu Feb 13 2003"
04:55:07: RADIUS:  Vendor, Cisco       [26]  27  
04:55:07: RADIUS:   h323-gw-id         [33]  21  "h323-gw-id=5400-GW."
04:55:07: RADIUS:  Vendor, Cisco       [26]  56  
04:55:07: RADIUS:  Conf-Id             [24]  50  "h323-conf-id=2F4ED2E3 3EA611D7 800E0002 
          B935C142"
04:55:07: RADIUS:  Vendor, Cisco       [26]  31  
04:55:07: RADIUS:  h323-call-origin    [26]  25  "h323-call-origin=answer"
04:55:07: RADIUS:  Vendor, Cisco       [26]  32  
04:55:07: RADIUS:   h323-call-type     [27]  26  "h323-call-type=Telephony"
04:55:07: RADIUS:  Vendor, Cisco       [26]  65  
04:55:07: RADIUS:   Cisco AVpair       [1]   59  "h323-incoming-conf-id=2F4ED2E3 3EA611D7 
          800E0002 B935C142"
04:55:07: RADIUS:  Vendor, Cisco       [26]  30  
04:55:07: RADIUS:   Cisco AVpair       [1]   24  "subscriber=RegularLine"
04:55:07: RADIUS:  Vendor, Cisco       [26]  35  
04:55:07: RADIUS:   Cisco AVpair       [1]   29  "gw-rxd-cdn=ton:0,npi:0,#:11"
04:55:07: RADIUS:  Vendor, Cisco       [26]  32  
04:55:07: RADIUS:   Cisco AVpair       [1]   26  "calling-party-category=9"
04:55:07: RADIUS:  Vendor, Cisco       [26]  33  
04:55:07: RADIUS:   Cisco AVpair       [1]   27  "transmission-medium-req=0"
04:55:07: RADIUS:  User-Name           [1]   4   "22"
04:55:07: RADIUS:  Acct-Status-Type    [40]  6   Start                     [1]
04:55:07: RADIUS:  NAS-Port-Type       [61]  6   Async                     [0]
04:55:07: RADIUS:  Vendor, Cisco       [26]  20  
04:55:07: RADIUS:   cisco-nas-port     [2]   14  "ISDN 6/0:D:1"
04:55:07: RADIUS:  NAS-Port            [5]   6   0                         
04:55:07: RADIUS:  Calling-Station-Id  [31]  4   "22"
04:55:07: RADIUS:  Called-Station-Id   [30]  4   "11"
04:55:07: RADIUS:  Service-Type        [6]   6   Login                     [1]
04:55:07: RADIUS:  NAS-IP-Address      [4]   6   1.6.43.101 
04:55:07: RADIUS:  Acct-Delay-Time     [41]  6   0                         
04:55:07: RADIUS(0000001A): Config NAS IP: 0.0.0.0
04:55:07: RADIUS(0000001A): sending
04:55:07: RADIUS/ENCODE: Best Local IP-Address 1.6.43.101 for Radius-Server 1.6.10.203
04:55:07: RADIUS(0000001A): Send Accounting-Request to 1.6.10.203:1646 id 21645/50, len427
04:55:07: RADIUS:  authenticator E4 98 06 8C 48 63 4F AA - 56 4F 40 12 33 F0 F5 99
04:55:07: RADIUS:  Acct-Session-Id     [44]  10  "00000021"
04:55:07: RADIUS:  Vendor, Cisco       [26]  57  
04:55:07: RADIUS:   h323-setup-time    [25]  51  "h323-setup-time=*16:22:31.006 UTC 
          Thu Feb 13 2003"
04:55:07: RADIUS:  Vendor, Cisco       [26]  27  
04:55:07: RADIUS:   h323-gw-id         [33]  21  "h323-gw-id=5400-GW."
04:55:07: RADIUS:  Vendor, Cisco       [26]  56  
04:55:07: RADIUS:   Conf-Id            [24]  50  "h323-conf-id=2F4ED2E3 3EA611D7 800E0002 
          B935C142"
04:55:07: RADIUS:  Vendor, Cisco       [26]  34  
04:55:07: RADIUS:   h323-call-origin   [26]  28 "h323-call-origin=originate"
04:55:07: RADIUS:  Vendor, Cisco       [26]  27  
04:55:07: RADIUS:   h323-call-type     [27]  21  "h323-call-type=VoIP"
04:55:07: RADIUS:  Vendor, Cisco       [26]  65  
04:55:07: RADIUS:   Cisco AVpair       [1]   59  "h323-incoming-conf-id=2F4ED2E3 3EA611D7 
          800E0002 B935C142"
04:55:07: RADIUS:  Vendor, Cisco       [26]  30  
04:55:07: RADIUS:   Cisco AVpair       [1]   24  "subscriber=RegularLine"
04:55:07: RADIUS:  Vendor, Cisco       [26]  30  
04:55:07: RADIUS: Cisco AVpair       [1]   24  "session-protocol=cisco"
04:55:07: RADIUS:  Vendor, Cisco       [26]  35  
04:55:07: RADIUS:   Cisco AVpair       [1]   29  "gw-rxd-cdn=ton:0,npi:0,#:11"
04:55:07: RADIUS:  User-Name           [1]   4   "22"
04:55:07: RADIUS:  Acct-Status-Type    [40]  6   Start                     [1]
04:55:07: RADIUS:  Calling-Station-Id  [31]  4   "22"
04:55:07: RADIUS:  Called-Station-Id   [30]  4   "11"
04:55:07: RADIUS:  Service-Type        [6]   6   Login                     [1]
04:55:07: RADIUS:  NAS-IP-Address      [4]   6   1.6.43.101                
04:55:07: RADIUS:  Acct-Delay-Time     [41]  6   0                         
04:55:07: EM: No consumer registered for event type NEWINFO
04:55:07: EM: Notify the producer not to produce
04:55:07: EM: No consumer registered for event type NEWINFO
04:55:07: EM: Notify the producer not to produce
04:55:08: RADIUS: no sg in radius-timers: ctx 0x65BAB1BC sg 0x0000
04:55:08: RADIUS: Retransmit to (1.6.10.203:1645,1646) for id 21645/50
04:55:08: RADIUS: acct-delay-time for 403963FC (at 403965A1) now 1
04:55:09: RADIUS: no sg in radius-timers: ctx 0x65ADB8EC sg 0x0000
04:55:09: RADIUS: Retransmit to (1.6.10.203:1645,1646) for id 21645/49
04:55:09: RADIUS: acct-delay-time for 40389BFC (at 40389DE6) now 1
04:55:10: RADIUS: no sg in radius-timers: ctx 0x65BAB1BC sg 0x0000
04:55:10: RADIUS: Fail-over to (1.8.159.105:1645,1645) for id 21645/51
04:55:10: RADIUS: acct-delay-time for 403963FC (at 403965A1) now 2
04:55:10: RADIUS/ENCODE: Best Local IP-Address 1.6.43.101 for Radius-Server 1.8.159.105
04:55:10: RADIUS: Received from id 21645/53 1.8.159.105:1645, Accounting-response, len 20
04:55:10: RADIUS:  authenticator 57 EF DD 90 0F 88 76 EA - A5 3D A7 44 0D 90 66 16
04:55:10: vstats_acct_rsp_handler:   methodlist=h323, rsp_type=0x1
04:55:10:    acct_rsp_status=1 callid= 26, incoming=0, leg=2
04:55:10: vstats_acct_rsp_handler: last acct msg not sent yet. methodlist: h323
04:55:10: RADIUS: no sg in radius-timers: ctx 0x65ADB8EC sg 0x0000
04:55:10: RADIUS: Fail-over to (1.8.159.105:1645,1645) for id 21645/52
04:55:10: RADIUS: acct-delay-time for 40389BFC (at 40389DE6) now 2
04:55:10: RADIUS/ENCODE: Best Local IP-Address 1.6.43.101 for Radius-Server 1.8.159.105
04:55:10: RADIUS: Received from id 21645/54 1.8.159.105:1645, Accounting-response, len 20
04:55:10: RADIUS:  authenticator 97 88 6C BA DA 22 E7 5E - 73 EC 21 C6 36 1B 93 18
04:55:10: vstats_acct_rsp_handler:   methodlist=h323, rsp_type=0x1
04:55:10:    acct_rsp_status=callid= 25, incoming=1, leg=1
04:55:10: vstats_acct_rsp_handler: last acct msg not sent yet. methodlist: h323
04:55:13: RADIUS(0000001A): Config NAS IP: 0.0.0.0
04:55:13: RADIUS(0000001A): sending
04:55:13: RADIUS/ENCODE: Best Local IP-Address 1.6.43.101 for Radius-Server 1.6.10.203
04:55:13: RADIUS(0000001A): Send Accounting-Request to 1.6.10.203:1646 id 21645/55, len885
04:55:13: RADIUS:  authenticator F8 4F F1 30 7E 8B 5B 46 - EF AE 17 2D 5C BA 36 E5
04:55:13: RADIUS:  Acct-Session-Id     [44]  10  "00000021"
04:55:13: RADIUS:  Vendor, Cisco       [26]  57  
04:55:13: RADIUS:   h323-setup-time    [25]  51  "h323-setup-time=*16:22:31.006 UTC 
          Thu Feb 13 2003"
04:55:13: RADIUS:  Vendor, Cisco       [26]  27  
04:55:13: RADIUS:   h323-gw-id         [33]  21  "h323-gw-id=5400-GW."
04:55:13: RADIUS:  Vendor, Cisco       [26]  56  
04:55:13: RADIUS:   Conf-Id            [24]  50  "h323-conf-id=2F4ED2E3 3EA611D7 800E0002 
          B935C142"
04:55:13: RADIUS:  Vendor, Cisco       [26]  34  
04:55:13: RADIUS:   h323-call-origin   [26]  28  "h323-call-origin=originate"
04:55:13: RADIUS:  Vendor, Cisco       [26]  27  
04:55:13: RADIUS:   h323-call-type     [27]  21  "h323-call-type=VoIP"
04:55:13: RADIUS:  Vendor, Cisco       [26]  65  
04:55:13: RADIUS:   Cisco AVpair       [1]   59  "h323-incoming-conf-id=2F4ED2E3 3EA611D7 
          800E0002 B935C142"
04:55:13: RADIUS:  Vendor, Cisco       [26]  30  
04:55:13: RADIUS:   Cisco AVpair       [1]   24  "subscriber=RegularLine"
04:55:13: RADIUS:  Vendor, Cisco       [26]  30  
04:55:13: RADIUS:   Cisco AVpair       [1]   24  "session-protocol=cisco"
04:55:13: RADIUS:  Vendor, Cisco       [26]  35  
04:55:13: RADIUS:   Cisco AVpair       [1]   29  "gw-rxd-cdn=ton:0,npi:0,#:11"
04:55:13: RADIUS:  Vendor, Cisco       [26]  59  
04:55:13: RADIUS:   h323-connect-time  [28]  53  "h323-connect-time=*16:22:31.046 UTC 
          Thu Feb 13 2003"
04:55:13: RADIUS:  Acct-Input-Octets   [42]  6   2241                      
04:55:13: RADIUS:  Acct-Output-Octets  [43]  6   81       
04:55:13: RADIUS:  Acct-Input-Packets  [47]  6   113                       
04:55:13: RADIUS:  Acct-Output-Packets [48]  6   5                         
04:55:13: RADIUS:  Acct-Session-Time   [46]  6   5                         
04:55:13: RADIUS:  Vendor, Cisco       [26]  62  
04:55:13: RADIUS:   h323-disconnect-tim[29]  56  "h323-disconnect-time=*16:22:36.070 UTC 
          Thu Feb 13 2003"
04:55:13: RADIUS:  Vendor, Cisco       [26]  32  
04:55:13: RADIUS:   h323-disconnect-cau[30]  26  "h323-disconnect-cause=10"
04:55:13: RADIUS:  Vendor, Cisco       [26]  38  
04:55:13: RADIUS:   h323-remote-address[23]  32  "h323-remote-address=14.0.0.110"
04:55:13: RADIUS:  Vendor, Cisco       [26]  24  
04:55:13: RADIUS:   Cisco AVpair       [1]   18  "release-source=1"
04:55:13: RADIUS:  Vendor, Cisco       [26]  29  
04:55:13: RADIUS:   h323-voice-quality [31]  23  "h323-voice-quality=-1"
04:55:13: RADIUS:  Vendor, Cisco       [26]  57  
04:55:13: RADIUS:   Cisco AVpair       [1]   51  "alert-timepoint=*16:22:31.030 UTC 
          Thu Feb 13 2003"
04:55:13: RADIUS:  Vendor, Cisco       [26]  39  
04:55:13: RADIUS:   Cisco AVpair       [1]   33  "remote-media-address=14.0.0.110"
04:55:13: RADIUS:  Vendor, Cisco       [26]  44  
04:55:13: RADIUS:   Cisco AVpair       [1]   38  "gw-final-xlated-cdn=ton:0,npi:0,#:11"
04:55:13: RADIUS:  Vendor, Cisco       [26]  44  
04:55:13: RADIUS:   Cisco AVpair       [1]   38  "gw-final-xlated-cgn=ton:0,npi:1,#:22"
04:55:13: RADIUS:  User-Name           [1]   4   "22"
04:55:13: RADIUS:  Acct-Status-Type    [40]  6   Stop                      [2]
04:55:13: RADIUS:  Calling-Station-Id  [31]  4   "22"
04:55:13: RADIUS:  Called-Station-Id   [30]  4   "11"
04:55:13: RADIUS:  Service-Type        [6]   6   Login                     [1]
04:55:13: RADIUS:  NAS-IP-Address      [4]   6   1.6.43.101                
04:55:13: RADIUS:  Acct-Delay-Time     [41]  6   0                         
04:55:13: RADIUS(00000019): Using existing nas_port 0
04:55:13: RADIUS(00000019):Config NAS IP: 0.0.0.0
04:55:13: RADIUS(00000019):sending
04:55:13: RADIUS/ENCODE: Best Local IP-Address 1.6.43.101 for Radius-Server 1.6.10.203
04:55:13: RADIUS(00000019): Send Accounting-Request to 1.6.10.203:1646 id 21645/56, len766
04:55:13: RADIUS:  authenticator 61 60 EB 92 29 5C DE B4 - CE 40 1C AB E3 A1 C8 F7
04:55:13: RADIUS:  Acct-Session-Id     [44]  10  "00000020"
04:55:13: RADIUS:  Vendor, Cisco       [26]  57  
04:55:13: RADIUS:   h323-setup-time    [25]  51  "h323-setup-time=*16:22:30.994 UTC Thu 
          Feb 13 2003"
04:55:13: RADIUS:  Vendor, Cisco       [26]  27  
04:55:13: RADIUS:   h323-gw-id         [33]  21  "h323-gw-id=5400-GW."
04:55:13: RADIUS:  Vendor, Cisco       [26]  56  
04:55:13: RADIUS:   Conf-Id            [24]  50  "h323-conf-id=2F4ED2E3 3EA611D7 800E0002 
          B935C142"
04:55:13: RADIUS:  Vendor, Cisco       [26]  31  
04:55:13: RADIUS:   h323-call-origin   [26]  25  "h323-call-origin=answer"
04:55:13: RADIUS:  Vendor, Cisco       [26]  32  
04:55:13: RADIUS:   h323-call-type     [27]  26  "h323-call-type=Telephony"
04:55:13: RADIUS:  Vendor, Cisco       [26]  65  
04:55:13: RADIUS:   Cisco AVpair       [1]   59  "h323-incoming-conf-id=2F4ED2E3 3EA611D7 
          800E0002 B935C142"
04:55:13: RADIUS:  Vendor, Cisco       [26]  30  
04:55:13: RADIUS:   Cisco AVpair       [1]   24  "subscriber=RegularLine"
04:55:13: RADIUS:  Vendor, Cisco       [26]  35  
04:55:13: RADIUS:   Cisco AVpair       [1]   29  "gw-rxd-cdn=ton:0,npi:0,#:11"
04:55:13: RADIUS:  Vendor, Cisco       [26]  32  
04:55:13: RADIUS:   Cisco AVpair       [1]   26  "calling-party-category=9"
04:55:13: RADIUS:  Vendor, Cisco       [26]  33  
04:55:13: RADIUS:   Cisco AVpair       [1]   27  "transmission-medium-req=0"
04:55:13: RADIUS:  Vendor, Cisco       [26]  59  
04:55:13: RADIUS:   h323-connect-time  [28]  53  "h323-connect-time=*16:22:31.046 UTC Thu 
          Feb 13 2003"
04:55:13: RADIUS:  Acct-Input-Octets   [42]  6   81                        
04:55:13: RADIUS:  Acct-Output-Octets  [43]  6   2241             
04:55:13: RADIUS:  Acct-Input-Packets  [47]  6   5                         
04:55:13: RADIUS:  Acct-Output-Packets [48]  6   113                       
04:55:13: RADIUS:  Acct-Session-Time   [46]  6   5                         
04:55:13: RADIUS:  Vendor, Cisco       [26]  62  
04:55:13: RADIUS:   h323-disconnect-tim[29]  56  "h323-disconnect-time=*16:22:36.064 UTC 
          Thu Feb 13 2003"
04:55:13: RADIUS:  Vendor, Cisco       [26]  32  
04:55:13: RADIUS:   h323-disconnect-cau[30]  26  "h323-disconnect-cause=10"
04:55:13: RADIUS:  Vendor, Cisco       [26]  35  
04:55:13: RADIUS:   Cisco AVpair       [1]   29  "h323-ivr-out=Tariff:Unknown"
04:55:13: RADIUS:  Vendor, Cisco       [26]  24  
04:55:13: RADIUS:   Cisco AVpair       [1]   18  "release-source=1"
04:55:13: RADIUS:  Vendor, Cisco       [26]  28  
04:55:13: RADIUS:   h323-voice-quality [31]  22  "h323-voice-quality=0"
04:55:13: RADIUS:  User-Name           [1]   4   "22"
04:55:13: RADIUS:  Acct-Status-Type    [40]  6   Stop [2]
04:55:13: RADIUS:  NAS-Port-Type       [61]  6   Async                     [0]
04:55:13: RADIUS:  Vendor, Cisco       [26]  20  
04:55:13: RADIUS:   cisco-nas-port     [2]   14  "ISDN 6/0:D:1"
04:55:13: RADIUS:  NAS-Port            [5]   6   0                         
04:55:13: RADIUS:  Calling-Station-Id  [31]  4   "22"
04:55:13: RADIUS:  Called-Station-Id   [30]  4   "11"
04:55:13: RADIUS:  Service-Type        [6]   6   Login                     [1]
04:55:13: RADIUS:  NAS-IP-Addres       [4]   6   1.6.43.101                
04:55:13: RADIUS:  Acct-Delay-Time     [41]  6   0                         
04:55:14: RADIUS: no sg in radius-timers: ctx 0x65BAB070 sg 0x0000
04:55:14: RADIUS: Retransmit to (1.6.10.203:1645,1646) for id 21645/55
04:55:14: RADIUS: acct-delay-time for 40553934 (at 40553CA3) now 1
04:55:14: RADIUS: no sg in radius-timers: ctx 0x65BA8284 sg 0x0000
04:55:14: RADIUS: Retransmit to (1.6.10.203:1645,1646) for id 21645/56
04:55:14: RADIUS: acct-delay-time for 405546C4 (at 405549BC) now 1
04:55:15: RADIUS: no sg in radius-timers: ctx 0x65BAB070 sg 0x0000
04:55:15: RADIUS: Fail-over to (1.8.159.105:1645,1645) for id 21645/57
04:55:15: RADIUS: acct-delay-time for 40553934 (at 40553CA3) now 2
04:55:15: RADIUS/ENCODE: Best Local IP-Address 1.6.43.101 for Radius-Server 1.8.159.105
04:55:15: RADIUS: no sg in radius-timers: ctx 0x65BA8284 sg 0x0000
04:55:15: RADIUS: Fail-over to (1.8.159.105:1645,1645) for id 21645/58
04:55:15: RADIUS: acct-delay-time for 405546C4 (at 405549BC) now 2
04:55:15: RADIUS/ENCODE: Best Local IP-Address 1.6.43.101 for Radius-Server 10.8.159.105
04:55:15: RADIUS: Received from id 21645/59 1.8.159.105:1645, Accounting-response, len 20
04:55:15: RADIUS:  authenticator B1 C4 5E FC DB FA 74 A4 - 05 E2 34 52 1A 11 26 06
04:55:15: vstats_acct_rsp_handler:   methodlist=h323, rsp_type=0x4
04:55:15: acct_rsp_status=1 callid= 26, incoming=0, leg=2
04:55:15: vstats_acct_rsp_handler: increment since-reset counter
04:55:15: vstats_acct_rsp_handler: increment interval counter
04:55:15: RADIUS: Received from id 21645/60 10.8.159.105:1645, Accounting-response, len 20
04:55:15: RADIUS:  authenticator 0E 70 74 2F E5 D8 EE 98 - B9 C0 DA 66 74 ED 84 77
04:55:15: vstats_acct_rsp_handler:   methodlist=h323, rsp_type=0x4
04:55:15: acct_rsp_status=1 callid= 25, incoming=1, leg=1
04:55:15: vstats_acct_rsp_handler: increment since-reset counter
04:55:15: vstats_acct_rsp_handler: increment interval counter
Related Commands

Command

Description

debug event-manager

Enables debugging of the event manager.

show event-manager consumers

To display event-manager statistics for debugging purposes, use the show event-manager consumers command in privileged EXEC mode.

show event-manager consumers
Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Release

Modification

12.3(4)T

This command was introduced.

Examples

The following example shows one call (two call legs) going through the gateway:
Router# show event-manager consumers
Hash table indexed by AAA_UNIQUE_ID
Uid        Consumer_id  Consumer_hdl  evt_type
00000015   0002         65B35570      START
00000015   0002         65B35570      STOP
00000016   0002         65B34ECC      START
00000016   0002         65B34ECC      STOP
Table 2 lists and describes the significant output fields.

Table 2 show event-manager consumers Field Descriptions

Field

Description

Uid

User ID.

Consumer_id

ID of the consumer client process.

Consumer_hdl

Handler of the consumer client process.

evt_type

Event type.

Related Commands

Command

Description

show voice statistics csr interval accounting

Displays all accounting CSRs specified by interval number.

show voice statistics csr interval aggregation

Displays signaling CSRs specified by interval number.

show voice statistics csr since-reset accounting

Displays all accounting CSRs since the last reset.

show voice statistics csr since-reset aggregation-level

Displays all signaling CSRs since the last reset.

show voice statistics csr since-reset all

Displays all CSRs since the last reset.

show voice statistics interval-tag

Displays the configured interval numbers.

show voice statistics memory-usage

Displays current memory usage.

show voice accounting method

To display connectivity status information for accounting method lists, use the show voice accounting method command in privileged EXEC mode.

show voice accounting method [method-list-name]
Syntax Description

method-list-name

(Optional) Name of a specific method list. This option displays connectivity status information for a single method list identified by this argument.

Defaults

If no argument is specified, connectivity status information for all accounting method lists is displayed.

Command Modes

Privileged EXEC

Command History

Release

Modification

12.3(4)T

This command was introduced.

Usage Guidelines

Use the show voice accounting method command to display the history of status (reachable or unreachable), status transition time, and statistics of the accounting status for a specified accounting method list or all the accounting method lists. A maximum of ten status histories are displayed.

Examples

The following is sample output from the show voice accounting method command for a specific method list:
Router# show voice accounting method ml1
Accounting Method List [ml1]
====================== 
Current Status:
---------------
unreachable                [21:52:39 gmt Dec 4 2002]
last record sent time      [23:14:59 gmt Dec 4 2002]
total probe sent out       [84]
Status History:
---------------
(2) unreachable            [21:52:39 gmt Dec 4 2002]
(1) reachable              [21:46:19 gmt Dec 4 2002]
                 SUCCESS                        FAILURE
Record  [Received   | Notified ] [Received   |  Notified  | Reported ]
Type    [from server| to client] [from server|  to client | to call  ]
------  [-----------|----------] [-----------|------------|----------]
START   [     0     |     0    ] [     0     |      0     |     0    ]
UPDATE  [     0     |     0    ] [     0     |      0     |     0    ]
STOP    [     0     |     0    ] [     84    |      84    |     0    ]
ACCT_ON [     0     |     0    ] [     0     |      0     |     0    ]
------  [-----------|----------] [-----------|------------|----------]
TOTAL   [     0     |     0    ] [     84    |      84    |     0    ]
If there is no status history, as in the following example, no status history is displayed.
Router# show voice accounting method
Accounting Method List [ml1]
====================== 
Current Status:
---------------
reachable                  [21:52:39 gmt Dec 4 2002]
last record sent time      [23:14:59 gmt Dec 4 2002]
total probe sent out       [2]
                 SUCCESS                        FAILURE
Record  [Received   | Notified ] [Received   |  Notified  | Reported ]
Type    [from server| to client] [from server|  to client | to call  ]
------  [-----------|----------] [-----------|------------|----------]
START   [     0     |     0    ] [     0     |      0     |     0    ]
UPDATE  [     0     |     0    ] [     0     |      0     |     0    ]
STOP    [     0     |     0    ] [     2     |      2     |     0    ]
ACCT_ON [     0     |     0    ] [     0     |      0     |     0    ]
------  [-----------|----------] [-----------|------------|----------]
TOTAL   [     0     |     0    ] [     2     |      2     |     0    ]
Table 3 describes the significant fields shown in the display.

Table 3 show voice accounting method Field Descriptions

Field

Description

Current Status: reachable or unreachable

Current status of the method list: reachable or unreachable and the time (in hh:mm:ss) and date the method list reached this status.

last record sent time

Time (in hh:mm:ss) and date the last accounting record was sent to the method list.

total probe sent out

Number of probe records sent up to the time of the show command.

SUCCESS: Received from server

Number of success status of the accounting records of this type received from the method list.

SUCCESS: Notified to client

Number of success status of the accounting records of this type for which notifications were sent to the GAS.

FAILURE: Received from server

Number of failure status of the accounting records of this type received from the method list.

FAILURE: Notified to client

Number of failure status of the accounting records of this type for which notifications were sent to the GAS.

FAILURE: Reported to call

Number of failure status of the accounting records of this type that were reported to the call application.

Related Commands

Command

Description

clear voice accounting method

Clears accounting status statistics for a particular accounting method list or all accounting method lists.

show voice accounting response pending

To display information regarding pending VoIP AAA accounting responses, use the show voice accounting response pending command in privileged EXEC mode.

show voice accounting response pending
Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Release

Modification

12.3(4)T

This command was introduced.

Examples

The following example displays information regarding pending VoIP AAA accounting responses:
Router# show voice accounting response pending
Total num of acct sessions waiting for acct responses: 0
Total num of acct start responses pending:             0
Total num of acct interim update responses pending:     0
Total num of acct stop responses pending:              0
Table 4 show voice accounting response pending Field Descriptions

Field

Description

Total num of acct sessions waiting for acct responses

Number of accounting sessions that are waiting for accounting responses.

Total num of acct start responses pending

Number of accounting start responses that are pending.

Total num of acct interim update responses pending

Number of accounting interim update responses that are pending.

Total num of acct stop responses pending

Number of accounting stop responses that are pending.

show voice statistics csr interval accounting

To display accounting statistics by configured intervals, use the show voice statistics csr interval accounting command in privileged EXEC mode.

show voice statistics csr interval tag-number accounting {all | method-list method-list-name} [push {all | ftp | syslog}]
Syntax Description

tag-number

Interval that represents a specified time range. The valid range is from 1 to 36655.

Note You must first enter the show voice statistics interval-tag command to obtain the valid tag numbers that you can enter for this command.

all

Displays all voice accounting statistics.

method-list-name method-list-name

Displays accounting statistics by method list. You must specify a method-list name.

push

(Optional) Statistics are downloaded to an FTP or syslog server, or to both servers. The keywords are as follows:

•all—Pushes statistics to both the FTP and syslog servers.

•ftp—Pushes statistics to the FTP server.

•syslog—Pushes statistics to the syslog server.

Command Modes

Privileged EXEC

Command History

Release

Modification

12.3(4)T

This command was introduced.

Examples

The following sample output shows all of the statistics that were collected for interval tag 102 for method list h323-1:
Router# show voice statistics csr interval 102 accounting method-list h323-1
Client Type: Voice ACCT Stats 
        Start Time: 2002-05-01T19:35:17Z        End Time: 2002-05-01T19:36:29Z
methodlist=h323-1,acc_pass_criteria=1,pstn_in_pass=0,pstn_in_fail=0,pstn_out_pass=0,
pstn_out_fail=0,ip_in_pass=0,ip_in_fail=0,ip_out_pass=0,ip_out_fail=0
Table 5 lists and describes the significant output fields.

Table 5 show voice statistics csr interval accounting Field Descriptions

Field

Description

Client Type

The type of statistics collected.

Start Time

The start time of the statistics collection.

End Time

The ending time of the statistics collection.

method-list

The method list name.

acc_pass_criteria

Accounting pass criteria:

•1: all start/interim/stop messages passed.

•2: all start/stop messages passed.

•3: stop-only message passed.

pstn_in_pass

Number of incoming calls on the PSTN leg that meet acc_pass_criteria.

pstn_in_fail

Number of incoming calls on the PSTN leg that fail acc_pass_criteria.

pstn_out_pass

Number of outgoing calls on the PSTN leg that meet acc_pass_criteria.

pstn_out_fail

Number of outgoing calls on the PSTN leg that fail acc_pass_criteria.

ip_in_pass

Number of incoming calls on the IP leg that meet acc_pass_criteria.

ip_in_fail

Number of incoming calls on the IP leg that fail acc_pass_criteria.

ip_out_pass

Number of outgoing calls on the IP leg that meet acc_pass_criteria.

ip_out_fail

Number of outgoing calls on the IP leg that fail acc_pass_criteria.

Related Commands

Command

Description

show event-manager consumers

Displays event-manager statistics.

show voice statistics csr interval aggregation

Displays statistical information by configured intervals for signaling statistics.

show voice statistics csr since-reset accounting

Displays all accounting CSRs since the last reset.

show voice statistics csr since-reset aggregation-level

Displays all signaling CSRs since the last reset.

show voice statistics csr since-reset all

Displays all CSRs since the last reset.

show voice statistics interval-tag

Displays the configured interval numbers.

show voice statistics memory-usage

Displays current memory usage.

show voice statistics csr interval aggregation

To display signaling statistics by configured intervals, use the show voice statistics csr interval aggregation command in privileged EXEC mode.

show voice statistics csr interval tag-number aggregation {all | gateway | ip | pstn | trunk-group {trunk-group-label | all } | voice-port {voice-port-label | all}} [mode {concise | verbose}] [push {all | ftp | syslog}]
Syntax Description

tag-number

Interval that represents a specified time range. The valid range is from 1 to 36655.

Note You must first enter the show voice statistics interval-tag command to obtain the valid tag numbers that you can enter for this command.

all

Displays all levels of signaling statistics.

gateway

Displays gateway-wide level statistics.

ip

Displays VoIP interface level statistics.

pstn

Displays telephone interface level statistics.

trunk-group

Displays trunk-group level statistics.

•trunk-group-label—displays statistics for a specific trunk group

•all—Displays statistics for all trunk groups.

voice-port

Displays voice-port level statistics:

•voice-port-label—displays statistics for a specific voice port

•all—Displays statistics for all voice ports.

mode

(Optional) Statistics are displayed in a specified mode. The keywords are as follows:

•concise—Displays output that contains total calls, answered calls, and answered call duration.

•verbose—Displays all fields contained in call statistic records (CSRs). This is the default setting.

push

(Optional) Statistics are downloaded to an FTP or syslog server, or to both servers. The keywords are as follows:

•all—Pushes statistics to both the FTP and syslog servers.

•ftp—Pushes statistics to the FTP server.

•syslog—Pushes statistics to the syslog server.

Command Modes

Privileged EXEC

Command History

Release

Modification

12.3(4)T

This command was introduced.

Usage Guidelines

This command is valid only if the voice statistics time-range command is configured to either the periodic or start-stop value. If you enter the show voice statistics csr interval aggregation command but the gateway has been configured to collect statistics only since the last reset, the gateway displays an error message.

You must first enter the show voice statistics interval-tag to obtain the valid tag numbers that you can enter for this command.

Examples

The following sample output shows signaling statistics for all aggregation levels for interval tag 200:
Router# show voice statistics csr interval 200 aggregation all
Client Type: VCSR
        Start Time: 2002-04-28T01:48:24Z        End Time: 2002-04-28T01:50:01Z
record_type=gw,trunk_group_id=,voice_port_id=,in_call=0,in_ans=0,in_fail=0,out_call=0,
out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,orig_disconn=0,
in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,in_setup_delay=0,
out_setup_delay=0,lost_pkt=0,latency=0,jitter=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=ip,trunk_group_id=,voice_port_id=,in_call=0,in_ans=0,in_fail=0,out_call=0,
out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,orig_disconn=0,
in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,in_setup_delay=0,
out_setup_delay=0,lost_pkt=0,latency=0,jitter=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=pstn,trunk_group_id=,voice_port_id=,in_call=0,in_ans=0,in_fail=0,out_call=0,
out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,orig_disconn=0,
in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,in_setup_delay=0,
out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=vp,trunk_group_id=,voice_port_id=4/0/0,in_call=0,in_ans=0,in_fail=0,
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=vp,trunk_group_id=,voice_port_id=4/0/1,in_call=0,in_ans=0,in_fail=0,
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=vp,trunk_group_id=,voice_port_id=4/1/0,in_call=0,in_ans=0,in_fail=0,
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=vp,trunk_group_id=,voice_port_id=4/1/1,in_call=0,in_ans=0,in_fail=0,
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=vp,trunk_group_id=,voice_port_id=2/0:23,in_call=0,in_ans=0,in_fail=0
,out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=vp,trunk_group_id=,voice_port_id=2/1:23,in_call=0,in_ans=0,in_fail=0
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
Table 6 lists and describes the significant output fields.

Table 6 show voice statistics csr interval aggregation Field Descriptions

Field

Description

Client Type

The type of statistics collected.

Start Time

The start time of the statistics collection.

End Time

The ending time of the statistics collection.

record_type

Call statistics record type. Symbols are gw, ip, pstn, tg, and vp.

trunk_group_id

Trunk group ID.

Note For the symbols gw, ip, pstn, and some vp records, this field is empty.

voice_port_id

Voice port ID.

Note For the symbols gw, ip, pstn, and some vp records, this field is empty.

in_call

Number of incoming calls.

in_ans

Number of incoming calls answered by the gateway.

in_fail

Number of incoming calls that failed.

out_call

Number of outgoing calls attempted.

out_ans

Number of outgoing calls that received answers.

out_fail

Number of outgoing calls that failed.

in_szre_d

Incoming seizure duration (in seconds).

out_szre_d

Outgoing seizure duration (in seconds).

in_conn_d

Incoming connected duration (in seconds).

out_conn_d

Outgoing connected duration (in seconds).

orig_disconn

Number of calls encountering the originating side having been disconnected before the outgoing calls were connected.

in_ans_abnorm

Number of incoming answered calls terminated with any cause code other than "normal".

out_ans_abnorm

Number of outgoing answered calls terminated with any cause code other than "normal".

in_mcd

Number of incoming calls lasting less than the configured minimum call duration (MCD).

out_mcd

Number of outgoing calls lasting less than the configured MCD.

in_pdd

Total post dial delay duration on incoming calls (in ms).

out_pdd

Total post dial delay duration on outgoing calls (in ms).

in_setup_delay

Total inbound setup delay duration (in ms).

out_setup_delay

Total outbound setup delay duration (in ms).

lost_pkt

Number of calls losing more than the configured number of packets.

Note This field will exist only in IP records. In other types of records, this field will be empty and extra commas are expected.

latency

Number of calls encountering more than the configured amount of latency.

Note This field will exist only in IP records. In other types of records, this field will be empty and extra commas are expected.

jitter

Number of calls encountering more than configured amount of jitter.

Note This field will exist only in IP records. In other types of records, this field will be empty and extra commas are expected.

in_cc_no

Number of the following disconnect cause code counters as per incoming calls (expected to be fewer than 5).

in_disc_cc

Incoming disconnect cause code. For example, in_disc_cc_16=3 indicates that 3 calls were disconnected or finished with a disconnect cause code of 16 (normal).

out_disc_cc

Outgoing disconnect cause code.

out_cc_no

Number of the following disconnect cause code counters as per outgoing calls (expected to be fewer than 5).

in_cc_id

Disconnect cause code ID for the following field for incoming calls.

in_cc_cntr

Disconnect cause code counter for incoming calls (any incoming cause code counter pairs).

out_cc_id

Disconnect cause code ID for the following field for outgoing calls.

out_cc_cntr

Disconnect cause code counter for outgoing calls (any outgoing cause code counter pairs).

Related Commands

Command

Description

show event-manager consumers

Displays event statistics.

show voice statistics csr interval accounting

Displays statistical information by configured intervals for accounting statistics.

show voice statistics csr since-reset accounting

Displays all accounting CSRs since the last reset.

show voice statistics csr since-reset aggregation-level

Displays all signaling CSRs since the last reset.

show voice statistics csr since-reset all

Displays all CSRs since the last reset.

show voice statistics interval-tag

Displays the configured interval numbers.

show voice statistics memory-usage

Displays current memory usage.

voice statistics time-range

Specifies the time range to collect CSRs.

show voice statistics csr since-reset accounting

To display VoIP AAA accounting statistics since the last reset, use the show voice statistics csr since-reset accounting command in privileged EXEC mode.

show voice statistics csr since-reset accounting {all | method-list method-list-name} [push {all | ftp | syslog}]
Syntax Description

all

All collected statistics since the last reset are displayed.

method-list method-list-name

Collected statistics by method list since the last reset are displayed. The method-list-name argument specifies the name of the method list.

push

(Optional) Statistics are downloaded to an FTP or syslog server, or to both servers. The keywords are as follows:

•all—Pushes statistics to both the FTP and syslog servers.

•ftp—Pushes statistics to the FTP server.

•syslog—Pushes statistics to the syslog server.

Command Modes

Privileged EXEC

Command History

Release

Modification

12.3(4)T

This command was introduced.

Usage Guidelines

This command only applies if the voice statistics time-range command is configured to the since-reset value. Voice statistics collection on the gateway is reset using the clear voice statistics command.

If you enter the show voice statistics csr since-reset accounting command but the gateway has been configured for periodic collection or to a specific interval, the gateway will display an error message.

Examples

The following sample output shows the accounting statistics for method list h323-1 since the last reset:
Router# show voice statistics csr since-reset accounting method-list h323-1
Client Type: Voice ACCT Stats 
        Start Time: 2002-05-05T17:39:17Z        End Time: 2002-05-09T19:00:16Z
methodlist=h323-1,acc_pass_criteria=1,pstn_in_pass=0,pstn_in_fail=1,pstn_out_pass=0,
pstn_out_fail=0,ip_in_pass=0,ip_in_fail=0,ip_out_pass=0,ip_out_fail=1
Table 7 lists and describes the significant output fields.

Table 7 show voice statistics csr since-reset accounting Field Descriptions

Field

Description

Client Type

The type of statistics collected.

Start Time

The start time of the statistics collection.

End Time

The ending time of the statistics collection.

method-list

The method list name.

acc_pass_criteria

Accounting pass criteria:

•1: all start/interim/stop messages passed.

•2: all start/stop messages passed.

•3: stop-only message passed.

pstn_in_pass

Number of incoming calls on the PSTN leg that meet acc_pass_criteria.

pstn_in_fail

Number of incoming calls on the PSTN leg that fail acc_pass_criteria.

pstn_out_pass

Number of outgoing calls on the PSTN leg that meet acc_pass_criteria.

pstn_out_fail

Number of outgoing calls on the PSTN leg that fail acc_pass_criteria.

ip_in_pass

Number of incoming calls on the IP leg that meet acc_pass_criteria.

ip_in_fail

Number of incoming calls on the IP leg that fail acc_pass_criteria.

ip_out_pass

Number of outgoing calls on the IP leg that meet acc_pass_criteria.

ip_out_fail

Number of outgoing calls on the IP leg that fail acc_pass_criteria.

Related Commands

Command

Description

clear voice statistics

Clears voice statistics, resetting the statistics collection.

show event-manager consumers

Displays event statistics.

show voice statistics csr interval accounting

Displays statistical information by configured intervals for accounting statistics.

show voice statistics csr interval aggregation

Displays statistical information by configured intervals for signaling statistics.

show voice statistics csr since-reset aggregation-level

Displays all signaling CSRs since the last reset.

show voice statistics interval-tag

Displays the configured interval numbers

show voice statistics memory-usage

Displays current memory usage.

show voice statistics csr since-reset aggregation-level

To display signaling statistics since the last reset, use the show voice statistics csr since-reset aggregation-level command in privileged EXEC mode.

show voice statistics csr since-reset aggregation-level {all | gateway | ip | pstn | trunk-group {all | trunk-group-label} | voice-port {all | voice-port-label}} [mode {concise | verbose}] [push {all | ftp | syslog}]
Syntax Description

all

Displays all signaling statistics.

gateway

Displays gateway-wide level statistics.

ip

Displays VoIP-interface level statistics.

pstn

Displays PSTN-level statistics.

trunk-group

Displays trunk-group level statistics.

•all—Displays statistics for all trunk groups.

•trunk-group-label—Displays statistics for a specific trunk group.

voice-port

Displays voice-port level statistics:

•all—Displays statistics for all voice ports.

•voice-port-label—Displays statistics for a specific voice port.

mode

(Optional) Statistics are displayed in a specified mode. The keywords are as follows:

•concise—Displays output that contains total calls, answered calls, and answered call duration.

•verbose—Displays all fields contained in call statistic records (CSRs). This is the default setting.

push

(Optional) Statistics are downloaded to an FTP or syslog server, or to both servers. The keywords are as follows:

•all—Pushes statistics to both the FTP and syslog servers.

•ftp—Pushes statistics to the FTP server.

•syslog—Pushes statistics to the syslog server.

Command Modes

Privileged EXEC

Command History

Release

Modification

12.3(4)T

This command was introduced.

Usage Guidelines

This command only applies if the voice statistics time-range command is configured to the since-reset value. Voice statistics collection on the gateway is reset using the clear voice statistics command.

If you enter the show voice statistics csr since-reset aggregation-level command but the gateway has been configured for periodic collection or to a specific interval, the gateway will display an error message.

Examples

The following sample output shows signaling statistics for all aggregation levels since the last reset:
Router# show voice statistics csr since-reset aggregation-level all
Client Type: VCSR
        Start Time: 2002-04-25T01:48:12Z        End Time: 2002-04-25T01:50:01Z
record_type=gw,trunk_group_id=,voice_port_id=,in_call=0,in_ans=0,in_fail=0,out_call=0,
out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,orig_disconn=0,
in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,in_setup_delay=0,
out_setup_delay=0,lost_pkt=0,latency=0,jitter=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=ip,trunk_group_id=,voice_port_id=,in_call=0,in_ans=0,in_fail=0,out_call=0,
out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,orig_disconn=0,
in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,in_setup_delay=0,
out_setup_delay=0,lost_pkt=0,latency=0,jitter=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=pstn,trunk_group_id=,voice_port_id=,in_call=0,in_ans=0,in_fail=0,out_call=0,
out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,orig_disconn=0,
in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,in_setup_delay=0,
out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=vp,trunk_group_id=,voice_port_id=4/0/0,in_call=0,in_ans=0,in_fail=0,
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=vp,trunk_group_id=,voice_port_id=4/0/1,in_call=0,in_ans=0,in_fail=0,
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=vp,trunk_group_id=,voice_port_id=4/1/0,in_call=0,in_ans=0,in_fail=0,
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=vp,trunk_group_id=,voice_port_id=4/1/1,in_call=0,in_ans=0,in_fail=0,
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=vp,trunk_group_id=,voice_port_id=2/0:23,in_call=0,in_ans=0,in_fail=0
,out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=vp,trunk_group_id=,voice_port_id=2/1:23,in_call=0,in_ans=0,in_fail=0
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
The following sample output shows signaling statistics for the IP aggregation level since the last reset:
Router# show voice statistics csr since-reset aggregation-level ip
Client Type: VCSR
        Start Time: 2002-04-25T01:48:12Z        End Time: 2002-05-02T21:21:27Z
record_type=ip,trunk_group_id=10,voice_port_id=2,in_call=15,in_ans=15,in_fail=0,out_call=0
out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,orig_disconn=0,
in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,in_setup_delay=0,
out_setup_delay=0,lost_pkt=0,latency=0,jitter=0,in_disc_cc_16=0,out_disc_cc_16=0
The following sample output shows signaling statistics for the PSTN aggregation level since the last reset:
Router# show voice statistics csr since-reset aggregation-level pstn
Client Type: VCSR
        Start Time: 2002-04-25T01:48:12Z        End Time: 2002-05-02T21:21:42Z
record_type=pstn,trunk_group_id=25,voice_port_id=2,in_call=100,in_ans=10,in_fail=90,
out_call=0,out_ans=0,out_fail=0,in_szre_d=100,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
Table 8 lists and describes the significant output fields.

Table 8 show voice statistics csr since-reset aggregation-level Field Descriptions

Field

Description

Client Type

The type of statistics collected.

Start Time

The start time of the statistics collection.

End Time

The ending time of the statistics collection.

record_type

Call statistics record type. Symbols are gw, ip, pstn, tg, and vp.

trunk_group_id

Trunk group ID.

Note For the symbols gw, ip, pstn, and some vp records, this field is empty.

voice_port_id

Voice port ID.

Note For the symbols gw, ip, pstn, and some vp records, this field is empty.

in_call

Number of incoming calls.

in_ans

Number of incoming calls answered by the gateway.

in_fail

Number of incoming calls that failed.

out_call

Number of outgoing calls attempted.

out_ans

Number of outgoing calls that received answers.

out_fail

Number of outgoing calls that failed.

in_szre_d

Incoming seizure duration (in seconds).

out_szre_d

Outgoing seizure duration (in seconds).

in_conn_d

Incoming connected duration (in seconds).

out_conn_d

Outgoing connected duration (in seconds).

orig_disconn

Number of calls encountering the originating side having been disconnected before the outgoing calls were connected.

in_ans_abnorm

Number of incoming answered calls terminated with any cause code other than "normal".

out_ans_abnorm

Number of outgoing answered calls terminated with any cause code other than "normal".

in_mcd

Number of incoming calls lasting less than the configured minimum call duration (MCD).

out_mcd

Number of outgoing calls lasting less than the configured MCD.

in_pdd

Total post dial delay duration on incoming calls (in ms).

out_pdd

Total post dial delay duration on outgoing calls (in ms).

in_setup_delay

Total inbound setup delay duration (in ms).

out_setup_delay

Total outbound setup delay duration (in ms).

lost_pkt

Number of calls losing more than the configured number of packets.

Note This field will exist only in IP records. In other types of records, this field will be empty and extra commas are expected.

latency

Number of calls encountering more than the configured amount of latency.

Note This field will exist only in "IP" records. In other types of records, this field will be empty and extra commas are expected.

jitter

Number of calls encountering more than configured amount of jitter.

Note This field will exist only in IP records. In other types of records, this field will be empty and extra commas are expected.

in_disc_cc

Incoming disconnect cause code. For example, in_disc_cc_16=3 indicates that 3 calls were disconnected or finished with a disconnect cause code of 16 (normal).

out_disc_cc

Outgoing disconnect cause code.

in_cc_no

Number of the following disconnect cause code counters as per incoming calls (expected to be fewer than 5).

out_cc_no

Number of the following disconnect cause code counters as per outgoing calls (expected to be fewer than 5).

in_cc_id

Disconnect cause code ID for the following field for incoming calls.

in_cc_cntr

Disconnect cause code counter for incoming calls (any incoming cause code counter pairs).

out_cc_id

Disconnect cause code ID for the following field for outgoing calls.

out_cc_cntr

Disconnect cause code counter for outgoing calls (any outgoing cause code counter pairs).

Related Commands

Command

Description

clear voice statistics

Clears voice statistics, resetting the statistics collection.

show event-manager consumers

Displays event statistics.

show voice statistics csr interval accounting

Displays statistical information by configured intervals for accounting statistics.

show voice statistics csr interval aggregation

Displays statistical information by configured intervals for signaling statistics.

show voice statistics csr since-reset accounting

Displays all accounting CSRs since the last reset.

show voice statistics interval-tag

Displays voice statistics within a specified interval.

show voice statistics memory-usage

Displays current memory usage.

voice statistics time-range

Specifies the time range to collect CSRs.

show voice statistics csr since-reset all

To display all voice call statistical information since a reset occurred, use the show voice statistics csr since-reset all command in privileged EXEC mode.

show voice statistics csr since-reset all [mode {concise | verbose}] [push {all | ftp | syslog}]
Syntax Description

mode

(Optional) Statistics are displayed in a specified mode. The keywords are as follows:

•concise—Displays output that contains total calls, answered calls, and answered call duration.

•verbose—Displays all fields contained in call statistic records (CSRs). This is the default setting.

push

(Optional) Statistics are downloaded to an FTP or syslog server, or to both servers. The keywords are as follows:

•all—Pushes statistics to both the FTP and syslog servers.

•ftp—Pushes statistics to the FTP server.

•syslog—Pushes statistics to the syslog server.

Command Modes

Privileged EXEC

Command History

Release

Modification

12.3(4)T

This command was introduced.

Usage Guidelines

This command can also be used to display and push VoIP internal error codes (IECs).

Examples

The following example shows all of the statistics that were collected since the last reset:
Router# show voice statistics csr since-reset all
Client Type: VCSR
        Start Time: 2002-05-01T19:35:17Z        End Time: 2002-05-01T19:36:26Z
record_type=gw,trunk_group_id=,voice_port_id=,in_call=0,in_ans=0,in_fail=0,out_call=0,
out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,orig_disconn=0,
in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,in_setup_delay=0,
out_setup_delay=0,lost_pkt=0,latency=0,jitter=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=ip,trunk_group_id=,voice_port_id=,in_call=0,in_ans=0,in_fail=0,out_call=0,
out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,orig_disconn=0,
in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,in_setup_delay=0,
out_setup_delay=0,lost_pkt=0,latency=0,jitter=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=pstn,trunk_group_id=,voice_port_id=,in_call=0,in_ans=0,in_fail=0,out_call=0,
out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,orig_disconn=0,
in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,in_setup_delay=0,
out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=vp,trunk_group_id=,voice_port_id=4/0/0,in_call=0,in_ans=0,in_fail=0,
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=vp,trunk_group_id=,voice_port_id=4/0/1,in_call=0,in_ans=0,in_fail=0,
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=vp,trunk_group_id=,voice_port_id=4/1/0,in_call=0,in_ans=0,in_fail=0,
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=vp,trunk_group_id=,voice_port_id=4/1/1,in_call=0,in_ans=0,in_fail=0,
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=vp,trunk_group_id=,voice_port_id=2/0:23,in_call=0,in_ans=0,in_fail=0
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=vp,trunk_group_id=,voice_port_id=2/1:23,in_call=0,in_ans=0,in_fail=0
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
Client Type: Voice ACCT Stats 
        Start Time: 2002-05-01T19:35:17Z        End Time: 2002-05-01T19:36:29Z
methodlist=h323-1,acc_pass_criteria=1,pstn_in_pass=0,pstn_in_fail=0,pstn_out_pass=0,
pstn_out_fail=0,ip_in_pass=0,ip_in_fail=0,ip_out_pass=0,ip_out_fail=0
Table 9 lists and describes the significant output fields.

Table 9 show voice statistics csr since-reset all Field Descriptions

Field

Description

Client Type

The type of statistics collected.

Start Time

The start time of the statistics collection.

End Time

The ending time of the statistics collection.

record_type

Call statistics record type. Symbols are gw, ip, pstn, tg, and vp.

trunk_group_id

Trunk group ID.

Note For the symbols gw, ip, pstn, and some vp records, this field is empty.

voice_port_id

Voice port ID.

Note For the symbols gw, ip, pstn, and some vp records, this field is empty.

in_call

Number of incoming calls.

in_ans

Number of incoming calls answered by the gateway.

in_fail

Number of incoming calls that failed.

out_call

Number of outgoing calls attempted.

out_ans

Number of outgoing calls that received answers.

out_fail

Number of outgoing calls that failed.

in_szre_d

Incoming seizure duration (in seconds).

out_szre_d

Outgoing seizure duration (in seconds).

in_conn_d

Incoming connected duration (in seconds).

out_conn_d

Outgoing connected duration (in seconds).

orig_disconn

Number of calls encountering the originating side having been disconnected before the outgoing calls were connected.

in_ans_abnorm

Number of incoming answered calls terminated with any cause code other than "normal".

out_ans_abnorm

Number of outgoing answered calls terminated with any cause code other than "normal".

in_mcd

Number of incoming calls lasting less than the configured minimum call duration (MCD).

out_mcd

Number of outgoing calls lasting less than the configured MCD.

in_pdd

Total post dial delay duration on incoming calls (in ms).

out_pdd

Total post dial delay duration on outgoing calls (in ms).

in_setup_delay

Total inbound setup delay duration (in ms).

out_setup_delay

Total outbound setup delay duration (in ms).

lost_pkt

Number of calls losing more than the configured number of packets.

Note This field will exist only in IP records. In other types of records, this field will be empty and extra commas are expected.

latency

Number of calls encountering more than the configured amount of latency.

Note This field will exist only in IP records. In other types of records, this field will be empty and extra commas are expected.

jitter

Number of calls encountering more than the configured amount of jitter.

Note This field will exist only in IP records. In other types of records, this field will be empty and extra commas are expected.

in_disc_cc

Incoming disconnect cause code. For example, in_disc_cc_16=3 indicates that 3 calls were disconnected or finished with a disconnect cause code of 16 (normal).

out_disc_cc

Outgoing disconnect cause code.

in_cc_no

Number of the following disconnect cause code counters as per incoming calls (expected to be fewer than 5).

out_cc_no

Number of the following disconnect cause code counters as per outgoing calls (expected to be fewer than 5).

in_cc_id

Disconnect cause code ID for the following field for incoming calls.

in_cc_cntr

Disconnect cause code counter for incoming calls (any incoming cause code counter pairs).

out_cc_id

Disconnect cause code ID for the following field for outgoing calls.

out_cc_cntr

Disconnect cause code counter for outgoing calls (any outgoing cause code counter pairs).

Related Commands

Command

Description

clear voice statistics

Clears voice statistics, resetting the statistics collection.

show event-manager consumers

Displays event statistics.

show voice statistics csr interval accounting

Displays statistical information by configured intervals for accounting statistics.

show voice statistics csr interval aggregation

Displays statistical information by configured intervals for signaling statistics.

show voice statistics csr since-reset accounting

Displays all accounting CSRs since the last reset.

show voice statistics csr since-reset aggregation-level

Displays all signaling CSRs since the last reset.

show voice statistics interval-tag

Displays voice statistics within a specified interval.

show voice statistics memory-usage

Displays current memory usage.

show voice statistics interval-tag

To display the interval numbers assigned by the gateway, use the show voice statistics interval-tag command in privileged EXEC mode.

show voice statistics interval-tag
Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Release

Modification

12.3(4)T

This command was introduced.

Usage Guidelines

This is used to obtain the interval tag number required for the show voice statistics csr interval accounting and show voice statistics csr interval aggregation commands.

Examples

The following example shows the start and end times for specific interval tags:
Router# show voice statistics interval-tag
Current System Time is: 2002-4-1T010:10:00Z
	Interval-Tag				Intervals Start Time							End Time
	101				2002-3-31T010:00:00Z							2002-3-31T010:55:00Z
	105				2002-3-31T012:15:00Z							2002-3-31T012:30:00Z
Table 10 lists and describes the significant output fields.

Table 10 show voice statistics interval-tag Field Descriptions

Field

Description

Current System Time

Current system time of the gateway.

Interval-Tag

Interval number.

Intervals Start Time

Interval start time.

End Time

Interval end time.

Related Commands

Command

Description

show event-manager consumers

Displays event statistics.

show voice statistics csr interval accounting

Displays statistical information by configured intervals for accounting statistics.

show voice statistics csr interval aggregation

Displays statistical information by configured intervals for signaling statistics.

show voice statistics csr since-reset accounting

Displays all accounting CSRs since the last reset.

show voice statistics csr since-reset aggregation-level

Displays all signaling CSRs since the last reset.

show voice statistics csr since-reset all

Displays all CSRs since the last reset.

show voice statistics memory-usage

Displays current memory usage.

show voice statistics memory-usage

To display the memory used for collecting call statistics and to estimate the future use of memory, use the show voice statistics memory-usage command in privileged EXEC mode.

show voice statistics memory-usage {all | csr | iec}
Syntax Description

all

Memory used to collect both signaling and accounting call statistics records (CSRs).

csr

Memory used to collect signaling CSRs only.

iec

Memory used to collect Cisco internal error codes (IECs) only.

Command Modes

Privileged EXEC

Command History

Release

Modification

12.3(4)T

This command was introduced.

Examples

The following example shows all of the memory used at a fixed interval and since the last reset for signaling and accounting; it also shows the estimated future memory to be used.
Router# show voice statistics memory-usage all
*** Voice Call Statistics Record Memory Usage ***
        Fixed Interval Option -
                CSR size: 136 bytes
                Number of CSR per interval: 9
                Used memory size (proximate): 0
                Estimated future claimed memory size (proximate): 0
        Since Reset Option -
                CSR size: 136 bytes
                Total count of CSR: 9
                Used memory size (proximate): 1224
*** Voice Call Statistics Accounting Record Memory Usage ***
        Fixed Interval Option -
                ACCT REC size: 80 bytes
                Number of ACCT REC per interval: 1
                Used memory size (proximate): 0
                Estimated future claimed memory size (proximate): 0
        Since Reset Option -
                ACCT REC size: 80 bytes
                Total count of ACCT REC: 1
                Used memory size (proximate): 80
Table 11 lists and describes the significant output fields.

Table 11 show voice statistics memory-usage Field Descriptions

Field

Description

Voice Call Statistics Record Memory Usage

Fixed Interval Option:

Statistics gathered for a fixed interval.

CSR size

Size of the CSR for the fixed interval.

Number of CSR per interval

Number of CSRs collected for the fixed interval.

Used memory size (proximate)

The amount of memory currently being used to store statistics.

Estimated future claimed memory size (proximate)

The amount of remaining memory available to store statistics.

Since Reset Option:

Statistics gathered since the last reset or reboot of the gateway.

CSR size

Size of the CSR since the last reset.

Total count of CSR

Total number of CSRs gathered since the last reset.

Used memory size (proximate)

The amount of memory currently being used to store statistics.

Voice Call Statistics Accounting Record Memory Usage

Fixed Interval Option:

Statistics gathered for a fixed interval.

ACCT REC size

Accounting record size.

Number of ACCT REC per interval

Number of accounting records per interval.

Used memory size (proximate)

The amount of memory currently being used to store statistics.

Estimated future claimed memory size (proximate)

The amount of remaining memory available to store statistics.

Since Reset Option:

Statistics gathered since the last reset or reboot of the gateway.

ACCT REC size

Accounting record size.

Total count of ACCT REC

Total number of accounting records since the last reset or reboot of the gateway.

Used memory size (proximate)

The amount of memory currently being used to store statistics.

Related Commands

Command

Description

show event-manager consumers

Displays event statistics.

show voice statistics csr interval accounting

Displays statistical information by configured intervals for accounting statistics.

show voice statistics csr interval aggregation

Displays statistical information by configured intervals for signaling statistics.

show voice statistics csr since-reset accounting

Displays all accounting CSRs since the last reset.

show voice statistics csr since-reset aggregation-level

Displays all signaling CSRs since the last reset.

show voice statistics csr since-reset all

Displays all CSRs since the last reset.

show voice statistics interval-tag

Displays the configured interval numbers.

voice statistics accounting method

To enable voice accounting statistics to be collected for a specific accounting method list and to specify the pass criteria for call legs, use the voice statistics accounting method command in global configuration mode. To disable the collection of statistics for the accounting method, use the no form of this command.

voice statistics accounting method method-list-name pass {start-interim-stop | start-stop | stop-only}
no voice statistics accounting method method-list-name pass {start-interim-stop | start-stop | stop-only}
Syntax Description

method-list-name

Name of the accounting method list. The method-list-name argument is the same as that configured using the method command in gateway accounting AAA configuration mode.

pass

The pass criteria for call legs (PSTN or IP) and call directions (inbound or outbound) that is used by the method list.

Note The definition of pass implies that all start, stop, or interim messages are acknowledged by the designated servers. The definition of failure implies that any start, stop, or interim message is rejected or is timed out by the designated servers.

start-interim-stop

All start, interim, and stop pass criteria records are counted.

start-stop

All start and stop pass criteria records are counted.

stop-only

Only stop pass criteria records are counted.

Defaults

No statistics for the specified accounting method list are collected.

Command Modes

Global configuration

Command History

Release

Modification

12.3(4)T

This command was introduced.

Examples

The following example shows that h323 is specified as the method list and that the pass criterion is stop-only:
Router(config)# voice statistics accounting method h323 pass stop-only
Related Commands

Command

Description

method

Specifies the AAA method list name to be used.

show voice statistics csr interval accounting

Displays statistical information by configured intervals for accounting statistics.

show voice statistics csr since-reset accounting

Displays all accounting CSRs since the last reset.

voice statistics display-format separator

Specifies the format for CSR display.

voice statistics field-params

Specifies MCD, lost-packet, packet-latency, and packet-jitter parameters.

voice statistics max-storage-duration

Specifies the maximum time for which CSRs are stored in system memory.

voice statistics push

Specifies an FTP or syslog server for downloading CSRs, the maximum file size, and the maximum message size.

voice statistics time-range

Specifies the time range to collect CSRs.

voice statistics type

Enables the collection of accounting and signaling CSRs.

voice statistics display-format separator

To configure the display format of the statistics on the gateway, use the voice statistics display-format separator command in global configuration mode. To return the display format of the statistics to the default value, use the no form of this command.

voice statistics display-format separator {space | tab | new-line | char char}
no voice statistics display-format separator {space | tab | new-line | char char}
Syntax Description

separator

Type of separator used in the displayed format.

space

A space is used for the formatting between each statistic in the displayed output.

tab

A tab is used for the formatting between each statistic in the displayed output.

new-line

A new line is used for the formatting between each statistic in the displayed output.

char

A character is used for the formatting between each statistic in the displayed output. The char argument is a visible ASCII character used for the formatting between each statistic in the displayed output.

Defaults

A comma (,) is the default separator.

Command Modes

Global configuration

Command History

Release

Modification

12.3(4)T

This command was introduced.

Examples

The following example shows that a space is specified as the display separator:
Router(config)# voice statistics display-format separator space
Related Commands

Command

Description

voice statistics accounting method

Enables the accounting method and the pass and fail criteria.

voice statistics field-params

Specifies MCD, lost-packet, packet-latency, and packet-jitter parameters.

voice statistics max-storage-duration

Specifies the maximum time for which CSRs are stored in system memory.

voice statistics push

Specifies an FTP or syslog server for downloading CSRs, the maximum file size, and the maximum message size.

voice statistics time-range

Specifies the time range to collect CSRs.

voice statistics type

Enables the collection of accounting and signaling CSRs.

voice statistics field-params

To configure the parameters of call statistics fields on the gateway, use the voice statistics field-params command in global configuration mode. To return the call statistics parameters to the default values, use the no form of this command.

voice statistics field-params {mcd value | lost-packet value | packet-latency value | packet-jitter value}
no voice statistics field-params {mcd value | lost-packet value | packet-latency value | packet-jitter value}
Syntax Description

mcd

Minimum call duration. The value argument is an integer that represents the number of milliseconds. Valid values are from 0 to 30. The default is 2.

lost-packet

Lost voice packet threshold. The value argument is an integer that represents milliseconds. Valid values are from 0 to 65535. The default is 1000.

packet-latency

Voice packet latency threshold. The value argument is an integer that represents milliseconds. Valid values are from 0 to 500. The default is 250.

packet-jitter

Voice packet jitter threshold. The value argument is an integer that represents milliseconds. Valid values are from 0 to 1000. The default is 250.

Defaults

MCD is 2 milliseconds.
Lost packet threshold is 1000 milliseconds.
Packet latency threshold is 250 milliseconds.
Packet jitter threshold is 250 milliseconds.

Command Modes

Global configuration

Command History

Release

Modification

12.3(4)T

This command was introduced.

Examples

The following example configures a minimum call duration of 5 milliseconds:
Router(config)# voice statistics field-params mcd 5
The following example configures a lost packet threshold of 250 milliseconds:
Router(config)# voice statistics field-params lost-packet 250
The following example configures a packet-latency threshold of 300 milliseconds:
Router(config)# voice statistics field-params packet-latency 300 
The following example configures a packet-jitter threshold of 245 milliseconds:
Router(config)# voice statistics field-params packet-jitter 245
Related Commands

Command

Description

voice statistics accounting method

Enables the accounting method and the pass and fail criteria.

voice statistics display-format separator

Specifies the format for CSR display.

voice statistics max-storage-duration

Specifies the maximum time for which CSRs are stored in system memory.

voice statistics push

Specifies an FTP or syslog server for downloading CSRs, the maximum file size, and the maximum message size.

voice statistics time-range

Specifies the time range to collect CSRs.

voice statistics type

Enables the collection of accounting and signaling CSRs.

voice statistics max-storage-duration

To configure the maximum amount of time for which collected statistics are stored in the system memory of the gateway, use the voice statistics max-storage-duration command in global configuration mode. To remove the configured maximum storage duration, use the no form of this command.

voice statistics max-storage-duration {day value | hour value | minute value}
no voice statistics max-storage-duration {day value | hour value | minute value}
Syntax Description

day

Number of days for which call statistics data are to be stored. The value argument has a valid range from 0 to 365.

hour

Number of hours for which call statistics data are to be stored. The value argument has a valid range from 0 to 720.

minute

Number of minutes for which call statistics data are to be stored. The value argument has a valid range from 0 to 1440.

Defaults

If no length of time is configured, no memory is allocated for those call statistic records that have stopped after the end of their collection intervals. If no memory is allocated, only active call statistic record buffers are kept in system memory.

Command Modes

Global configuration

Command History

Release

Modification

12.3(4)T

This command was introduced.

Usage Guidelines

The maximum storage duration means the time-to-exist duration of the call statistic records on the gateway.

The values entered using this command also apply to the collection of VoIP internal error codes (IECs).

Examples

The following example shows that the maximum storage duration for the collection of voice call statistics has been set for 60 minutes:
Router(config)# voice statistics max-storage-duration minute 60
Related Commands

Command

Description

voice statistics accounting method

Enables the accounting method and the pass and fail criteria.

voice statistics display-format separator

Specifies the format for CSR display.

voice statistics field-params

Specifies MCD, lost-packet, packet-latency, and packet-jitter parameters.

voice statistics push

Specifies an FTP or syslog server for downloading CSRs, the maximum file size, and the maximum message size.

voice statistics time-range

Specifies the time range to collect CSRs.

voice statistics type

Enables the collection of accounting and signaling CSRs.

voice statistics push

To configure the method for pushing signaling statistics, VoIP AAA accounting statistics, or Cisco internal error codes (IECs) to an FTP or syslog server, use the voice statistics push command in global configuration mode. To disable the configured push method, use the no form of this command.

voice statistics push {ftp url ftp-url [max-file-size value]} | {syslog [max-msg-size value]}
no voice statistics push {ftp url ftp-url [max-file-size value]} | {syslog [max-msg-size value]}
Syntax Description

ftp url

URL of the FTP server to which voice statistics are to be pushed. The syntax of the ftp-url argument follows:

ftp://user:password@host:port//directory1/directory2

max-file-size

(Optional) Maximum size of a voice statistics file to be pushed to an FTP server, in bytes. The valid range of the value argument is from 1024 to 4294967296. The default value is 400000000 (4 GB).

syslog

Voice statistics are pushed to a syslog server.

max-msg-size

(Optional) Maximum size of a voice statistics file to be pushed to a syslog server, in bytes. The valid range of the value argument is from 1024 to 4294967296. The default value is 400000000 (4 GB).

Defaults

Voice statistics are not pushed to an FTP or syslog server.

Command Modes

Global configuration

Command History

Release

Modification

12.3(4)T

This command was introduced.

Usage Guidelines

The gateway configuration should be consistent with the configuration on the FTP or syslog servers. This command may also be used to push Cisco VoIP internal error codes (IECs) to either an FTP server or a syslog server.

Examples

The following is a configuration example showing a specified FTP server and maximum file size:
Router(config)# voice statistics push ftp url ftp://john:doe@abc:23//directory1/directory2 
max-file-size 10000
Related Commands

Command

Description

voice statistics accounting method

Enables the accounting method and the pass and fail criteria.

voice statistics display-format separator

Specifies the format for CSR display.

voice statistics field-params

Specifies MCD, lost-packet, packet-latency, and packet-jitter parameters.

voice statistics max-storage-duration

Specifies the maximum time for which CSRs are stored in system memory.

voice statistics time-range

Specifies the time range to collect CSRs.

voice statistics type

Enables the collection of accounting and signaling CSRs.

voice statistics time-range

To specify a time range to collect statistics from the gateway on a periodic basis, since the last reset, or for a specific time duration , use the voice statistics time-range command in global configuration mode. To disable the time-range settings, use the no form of this command.

Statistics Collection on a Periodic Basis

voice statistics time-range periodic interval start hh:mm {days-of-week {Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday | daily | weekdays | weekend}} [end hh:mm {days-of-week {Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday}}]
no voice statistics time-range periodic interval start hh:mm {days-of-week {Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday | daily | weekdays | weekend}} [end hh:mm {days-of-week {Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday}}]
Statistics Collection Since the Last Reset or Reboot of the Gateway

voice statistics time-range since-reset
no voice statistics time-range since-reset
Statistics Collection at a Specific Time Duration

voice statistics time-range specific start hh:mm day month year end hh:mm day month year
no voice statistics time-range specific start hh:mm day month year end hh:mm day month year
Syntax Description

Statistics Collection on a Periodic Basis:

periodic

Call statistics are collected for a configured period.

interval

Specifies the periodic interval during which statistics will be collected. Valid entries for this value are 5minutes, 15minutes, 30minutes, 60minutes, or 1day.

start/end

Specifies the start and ending periods of the statistics collection. If no end time is entered, then the statistics collection continues nonstop. By default, there is no end of the collection period.

hh:mm

Specifies the start and ending times for the periodic statistics collection in hours and minutes. The times entered must be in 24-hour format.

days-of-week

Specifies the start and ending days of the week that call statistics are collected. You can configure a specific day of the week, or one of the following:

•daily—Call statistics are collected daily.

•weekdays—Call statistics are collected on weekdays only.

•weekend—Call statistics are collected on weekends only.

The default value is daily.

Statistics Collection Since the Last Reset or Reboot of the Gateway

since-reset

Call statistics are collected only since a reset or reboot of the gateway.

Note Voice statistics collection on the gateway is reset using the clear voice statistics csr command.

Statistics Collection at a Specified Time Duration:

specific

Call statistics are collected for a specific time duration.

start/end

Specifies the start and end times of the statistics collection. The required arguments for both the start and end keywords are as follows:

•hh:mm—Hour and minute. The times entered must be in 24-hour format.

•day—Day of the month. Valid values are from 1 to 31.

•month—Month for the statistics collection to start. Enter the month name, for example, January, or February. The default is the current month.

•year—Year. Valid values are from 1993 to 2035. The default is the current year.

No statistics are collected by default.

Command Modes

Global configuration

Command History

Release

Modification

12.3(4)T

This command was introduced.

Usage Guidelines

There should be only one specific or periodic configuration at any one time. If a second specific or periodic configuration is configured, the request is rejected and a warning message displays. If the no form of the command is used during the specific time range, the corresponding collection will stop and FTP or syslog messages will not be sent.

Examples

The following example shows that the time range is periodic and set to collect statistics for a 60-minute period on weekdays only beginning at 12:00 a.m.:
Router(config)# voice statistics time-range periodic 60minutes start 12:00 days-of-week 
weekdays
The following example configures the gateway to collect call statistics since the last reset (specified with the clear voice statistics csr command) or since the last time the gateway was rebooted:

Router(config)# voice statistics time-range since-reset

The following example configures the gateway to collect statistics from 10:00 a.m. on the first day of January to 12:00 a.m. on the second day of January:
Router(config)# voice statistics time-range specific start 10:00 1 January 2004 end 12:00 
2 January 2004
Related Commands

Command

Description

clear voice statistics

Clears voice statistics, resetting the statistics collection.

voice statistics accounting method

Enables the accounting method and the pass and fail criteria.

voice statistics display-format separator

Specifies the format for CSR display.

voice statistics field-params

Specifies MCD, lost-packet, packet-latency, and packet-jitter parameters.

voice statistics max-storage-duration

Specifies the maximum time for which CSRs are stored in system memory.

voice statistics push

Specifies an FTP or syslog server for downloading CSRs, the maximum file size, and the maximum message size.

voice statistics type

Enables the collection of accounting and signaling CSRs.

voice statistics type csr

To configure a gateway to collect VoIP AAA accounting statistics or voice signaling statistics, independently or at the same time, use the voice statistics type csr command in global configuration mode. To disable the counters, use the no form of this command.

voice statistics type csr [accounting | signaling]
no voice statistics type csr [accounting | signaling]
Syntax Description

accounting

(Optional) VoIP AAA accounting statistics are collected.

signaling

(Optional) Voice signaling statistics are collected.

Defaults

No accounting or signaling call statistics records (CSRs) are collected on the gateway.

Command Modes

Global configuration

Command History

Release

Modification

12.3(4)T

This command was introduced.

Usage Guidelines

If you do not specify a keyword, both accounting and signaling CSRs are collected. Accounting and signaling CSR collection can be enabled and disabled independently.

Examples

The following example shows that both types of CSRs will be collected:
Router(config)# voice statistics type csr
The following example enables accounting CSRs to be collected:
Router(config)# voice statistics type csr accounting
The following example enables signaling CSRs to be collected:
Router(config)# voice statistics type csr signaling
The following example disables the collection of both signaling and accounting CSRs:
Router(config)# no voice statistics type csr
The following example disables the collection of signaling CSRs only:
Router(config)# no voice statistics type csr signaling
Related Commands

Command

Description

voice statistics accounting method

Enables the accounting method and the pass and fail criteria.

voice statistics display-format separator

Specifies the format for CSR display.

voice statistics field-params

Specifies MCD, lost-packet, packet-latency, and packet-jitter parameters.

voice statistics max-storage-duration

Specifies the maximum time for which CSRs are stored in system memory.

voice statistics push

Specifies an FTP or syslog server for downloading CSRs, the maximum file size, and the maximum message size.

voice statistics time range

Specifies the time range to collect CSRs.

Glossary

aggregation interval—An interval during which call statistics are collected.

aggregation level—A voice signaling interface level for example, gateway, IP, PSTN, trunk group, and voice ports (DS1 only).

call statistics field (CSF)—Accumulative call counter or delay duration for call statistics information in a specific or periodic interval for example, number of incoming calls being answered and total post-dial-delay duration.

call statistics record (CSR)—One call statistics record composed of all defined call statistics fields in one kind of signaling interface. Each IP CSR will have more CSFs than others (PSTN or DS1).

crankback—A mechanism used by ATM networks when a connection setup request is blocked because a node along a selected path cannot accept the request. Under such circumstances, the path is rolled back to an intermediate node, which attempts to discover another path to the final destination using GCAC.

generic connection admission control (GCAC)—In ATM, a PNNI algorithm designed for CBR and VBR connections. Any node can use GCAC to calculate the expected CAC behavior of another node if given that node's advertised link metrics and the QoS of a connection setup request.

jitter—Interpacket delay variance, that is, the difference between interpacket arrival and departure. Jitter is an important QoS metric for voice and video applications.

latency—Delay between the time a device requests access to a network and the time it is granted permission to transmit.

Note Refer to Internetworking Terms and Acronyms for terms not included in this glossary.

Copyright © 2003 Cisco Systems, Inc. All rights reserved.

Cisco IOS Software Releases 12.3 T

Voice Performance Statistics on Cisco Gateways

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Table Of Contents

Voice Performance Statistics on Cisco Gateways

Contents

Prerequisites for Voice Performance Statistics on Cisco Gateways

Restrictions for Voice Performance Statistics on Cisco Gateways

Information About Voice Performance Statistics on Cisco Gateways

Basic Terminology and Feature Design

What Are the Types of Accounting Statistics?

What Are the Types of Signaling Statistics and Aggregation Levels?

What Are IECs?

Management of the Statistical Collection

What Are the Allowable Time Ranges?

What Are Thresholds?

Packet Jitter

Packet Latency

Lost Packets

Minimum Call Duration

What Are the Allowable Storage Capacities?

How Is Memory Used?

Management of the Archive Process

Display of Records and Time Ranges

What Records Are Displayed Since System Reset or Reboot?

Displaying Accounting Statistics

Displaying Aggregation-Level Statistics

What Time Ranges Are Displayed?

Voice Interface Changes During Call-Statistics Collection Periods

Addition or Removal of a Voice Port

Configuration Change of Any Trunk Group

Benefits of Voice Performance Statistics on Cisco Gateways

How to Configure Voice Performance Statistics on Cisco Gateways

Summary of Configuration Tasks

Configuring the Duration and Time Periods of Call Statistics on the Gateway

Configuring the Gateway to Collect Call Statistics on a Periodic Basis

SUMMARY STEPS

DETAILED STEPS

Configuring the Gateway to Collect Call Statistics Since the Last Reset

SUMMARY STEPS

DETAILED STEPS

Configuring the Gateway to Collect Call Statistics for a Specific Time Interval

SUMMARY STEPS

DETAILED STEPS

Configuring the Gateway to Collect Signaling Statistics

Enabling the Gateway to Collect Signaling Statistics

SUMMARY STEPS

DETAILED STEPS

Configuring the Minimum Call Duration and Signaling Thresholds

SUMMARY STEPS

DETAILED STEPS

Disabling the Collection of Signaling Statistics

SUMMARY STEPS

DETAILED STEPS

Displaying the Signaling Statistics for Each Aggregation Level

Displaying Signaling Statistics for All Aggregation Levels

SUMMARY STEPS

DETAILED STEPS

Displaying Gateway-Level Signaling Statistics

SUMMARY STEPS

DETAILED STEPS

Displaying VoIP-Level Signaling Statistics

SUMMARY STEPS

DETAILED STEPS

Displaying PSTN-Level Signaling Statistics

SUMMARY STEPS

DETAILED STEPS

Displaying Trunk-Group Level Signaling Statistics

SUMMARY STEPS

DETAILED STEPS

Displaying Voice-Port Level Signaling Statistics

SUMMARY STEPS

DETAILED STEPS

Clearing Signaling Statistics

SUMMARY STEPS

DETAILED STEPS

Configuring the Gateway to Collect VoIP AAA Accounting Statistics

Prerequisites

Restrictions