Table Of Contents
PLATFORM Messages
PLATFORM_CAPABILITY Messages
PLATFORM_CAT2950 Messages
PLATFORM_CATALYST2940 Messages
PLATFORM_CATALYST2950 Messages
PLATFORM_CATALYST2955 Messages
PLATFORM_FBM Messages
PLATFORM_IPC Messages
PLATFORM_N2 Messages
PLATFORM_PBR Messages
PLATFORM_PM Messages
PLATFORM_RPC Messages
PLATFORM_SPAN Messages
PLATFORM_UCAST Messages
PLATFORM_VLAN Messages
PM Messages
POLICY_API Messages
POLICY_MANAGER Messages
PORTCHAN Messages
PORT_SECURITY Messages
POS Messages
POT1E1 Messages
PPP Messages
PRBS Messages
PRST_IFS Messages
PXF_ACL Messages
PXFAPI Messages
PXF_CLIENT_VTMS Messages
PXF_DMA Messages
PXF_FIB Messages
PXF_FLOW Messages
PXF_GEC Messages
PXF_GRE Messages
PXF_MPLS_TE Messages
PXF_NAT Messages
PXF_NICKEL Messages
PXF_QOS Messages
PXF_VRFS Messages
QBM Messages
QM Messages
QOS Messages
QOSMGR Messages
QUICC Messages
RADIUS Messages
RADPROXY Messages
RANDOM Messages
RED Messages
RED_MODE Messages
REDUNDANCY Messages
REGISTRY Messages
REP Messages
REP_ISSU Messages
REQGRP Messages
RF_ISSU Messages
RFS Messages
RIM Messages
RITE Messages
ROUTEMAP Messages
RPF Messages
RP_MLP Messages
RSP Messages
RSP_ISSU Messages
RSVP Messages
RSVP_HA Messages
PLATFORM Messages
The following are platform-specific messages.
Error Message
%PLATFORM-0-ARP
: ARP error: [chars]
Explanation An unexpected error occurred while performing ARP operation .
Recommended Action If this message recurs, copy the message exactly as it appears on the console
or in the system log. Research and attempt to resolve the issue using the tools and utilities provided
at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the information that you have gathered.
Error Message
%PLATFORM-3-CLK_SET_FAILED
: Failed to set clock received from proc0
Explanation System clock is not updated with the proc0 clock during bootup.
Recommended Action Set the clock manually, or configure ntp.
Error Message
%PLATFORM-3-CLK_SYNC_FAILED
: Failed to receive clock update from proc0
Explanation System clock is not updated with the proc0 clock during bootup.
Recommended Action Set the clock manually, or configure ntp.
Error Message
%PLATFORM-1-CRASHED
: [chars]
Explanation The system is attempting to display the crash message from the previous crash.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM-1-DP_HM_FAIL
: Failed to receive response from [chars]. Check `sami
health-monitoring' configuration and see `show sami health-monitoring' for more
info
Explanation Data path monitoring has missed configured number of responses and indicating failure.
This can be caused if there is an issue in the hardware path between backplane and NP (IXP) or a
software issue or a configuration issue. Check the probe configuration on the sami processor and
also on the supervisor. Try sending ping messages from line card processor to validate connectivity
to the supervisor probe.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the information that you have gathered.
Error Message
%PLATFORM-4-DP_HM_WARN
: Failed to receive response from [chars] in [int] retries,
system will reboot if it continues to fail receiving response in another [int]
retries (i.e. in the next [int] secs.) Check `sami health-monitoring'
configuration and see `show sami health-monitoring' for more info
Explanation This is a warning message indicating the possibility of system reload in future due to
the chances of data path monitoring missing configured number of responses. This can be caused if
there is an issue in the hardware path between backplane and NP (IXP) or a software issue or a
configuration issue. Check the probe configuration on the sami processor and also on the supervisor.
Try sending ping messages from line card processor to validate connectivity to the supervisor probe.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the information that you have gathered.
Error Message
%PLATFORM-4-FPGA_MISMATCH
: FPGA image in slot [dec] (name = [chars], hardware
version = [dec].[dec], current fpga version = [chars]) does not match the FPGA
image in Cisco IOS software (version [dec].[dec]). Approximate time to update the
FPGA image is [dec] minutes.
Explanation The version of the FPGA image on the specified card differs from the Cisco IOS
software bundled FPGA image version.
Recommended Action Update the FPGA image by entering the upgrade fpga all command.
Error Message
%PLATFORM-4-FPGAUPD_RELOAD_SKIP
: After the FPGA update, the card in slot [dec] was
not reloaded. The card should be reloaded for the new FPGA image to take effect.
Explanation The FPGA image on the specified card is updated. The new FPGA image will not be
operational until the card is reloaded. The FPGA image upgrade will take effect after the next reload
of the card. The card was not reloaded due to negative user response to the reload prompt.
Recommended Action Reload the card in the specified slot. If the card is a processor, reload the router.
Error Message
%PLATFORM-4-FPGA_VER_INVALID
: FPGA version information for the hardware in slot
[dec] (fpga [dec]) has not been cached.
Explanation An attempt to read the current FPGA version from the cache was unsuccessful.
Normally, the FPGA version on the RP and line cards is read from the flash memory device and is
cached during the initialization of the card. However, the FPGA image version information for the
card in the specified slot has not been cached. This problem is caused by a software message.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information. Attach the following
information to your case in non-zipped, plain-text (.txt) format: the output of the show logging and
show tech-support commands and your pertinent troubleshooting logs.
Error Message
%PLATFORM-1-HMPROBE_IPFAIL
: [chars] while sending probe to [IP_address].
Effectively, probe monitoring will be ignored. Please make necessary modifications
to sami health-monitoring probe CLI
Explanation The CLI sami health-monitoring probe will not be effective because either there is no
suitable local source ip that can be used to send ping packets to the configured address, or the peer
address is not responding, or there is some other data path issue.
Recommended Action Correct configuration such that pings can be sent and responses received by
using ping ip. If you do not need the probe monitoring, you can unconfigure it using the CLI no
sami health-monitoring probe. If pings are working fine without giving any explicit source ip
address but this message is still seen, then cCopy the message exactly as it appears on the console
or in the system log. Research and attempt to resolve the issue using the tools and utilities provided
at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the information that you have gathered.
Error Message
%PLATFORM-4-HWTIMERALLOCFAIL
: Failed to allocate hardware timer for [chars]
Explanation The system software was unable to allocate a hardware timer from the system hardware
timer pool. The feature indicated in the message will be non-functional due to this message.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM-4-IOMEM_MISMATCH
: I/O memory size mismatch. Configured size is [dec],
allocated size is [dec]
Explanation The allocated I/O memory size does not agree with the configured size. It will not affect
the functionality of the system.
Recommended Action Informational message only. No action is required.
Error Message
%PLATFORM-3-NO_HARDWARE_RESOURCES
: Not enough hardware resources. Shutting down
[chars]
Explanation Too many VLANs and routed ports.
Recommended Action Reduce the total number of VLANs and routed ports to be less than 1023 . If
this configuration and connectivity needs to be maintained across reboots, save the configuration to
NVRAM.
Error Message
%PLATFORM-6-NONESSINITFAIL
: Initialization failed for [chars]
Explanation The router tried to initialize the indicated component of the software; however this
failed. The component that was to be initialized is non-essential and therefore the router can
continue.
Recommended Action No action is required. The router will function normally. If this message recurs,
copy the message exactly as it appears on the console or in the system log. Research and attempt to
resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM-3-PW_REC_HRPC_BAD_LENGTH
: Received incompatible length (=[dec]) in
set-password-recovery HRPC message from box [dec].
Explanation The system has received an incompatible length parameter in the set-password-recovery
HRPC message. This condition could be caused by a stack operating with incompatible software
versions on different stack members.
Recommended Action Ensure that all stack members are running compatible software images. If this
message recurs, copy the message exactly as it appears on the console or in the system log. Copy
the message exactly as it appears on the console or in the system log.Research and attempt to resolve
the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information. Attach the following
information to your case in non-zipped, plain-text (.txt) format: the output of the show logging and
show tech-support commands and your pertinent troubleshooting logs.
Error Message
%PLATFORM-3-PW_REC_HRPC_NOT_ON_MASTER
: Set-password-recovery HRPC msg from box
[dec] received on master.
Explanation The stack master has received a set-password-recovery HRPC message. These messages
should be received only on slave devices.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information. Attach the following
information to your case in non-zipped, plain-text (.txt) format: the output of the show logging and
show tech-support commands and your pertinent troubleshooting logs.
Error Message
%PLATFORM-3-PW_REC_HRPC_ONLY_ON_MASTER
: Get-password-recovery HRPC msg from box
[dec] received on slave.
Explanation A slave switch has received a get-password-recovery HRPC message. These messages
should be received by only the stack master.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information. Attach the following
information to your case in non-zipped, plain-text (.txt) format: the output of the show logging and
show tech-support commands and your pertinent troubleshooting logs.
Error Message
%PLATFORM-3-SAMI_HM_FAIL
: [chars]
Explanation Platform error.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the information that you have gathered.
Error Message
%PLATFORM-4-SAMI_HM_UNKNOWN
: Unknown/Unexpected message rcvd with opcode = [int],
received from [chars]
Explanation Unknown/unexpected message received.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the information that you have gathered.
Error Message
%PLATFORM-0-SAMI_INVALID_SLOT_ID
: Invalid slot id [dec] in ROMMON cookie at [hex]
Explanation Unable to determine the slot number of the 7600/6500 chassis containing this SAMI
card. Since the card cannot continue to operate without this information, it was reloaded.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the information that you have gathered.
Error Message
%PLATFORM-3-SAMI_IPC_FAIL
: [chars]
Explanation Platform error.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the information that you have gathered.
Error Message
%PLATFORM-3-SAMI_IPC_IXP_FAIL
: [chars]
Explanation Error in PowerPC - IXP Communication. Further configuration may not be effective.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the information that you have gathered.
Error Message
%PLATFORM-4-SAMI_PKT
: [chars]: [hex] [hex] [hex] [hex] [hex] [hex] [hex] [hex]
Explanation Unknown/unexpected message.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the information that you have gathered.
Error Message
%PLATFORM-3-SAMI_SVC_FAIL
: [chars]
Explanation Platform error.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the information that you have gathered.
Error Message
%PLATFORM-3-UNEXPECTED
: [chars]
Explanation Platform error.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the information that you have gathered.
PLATFORM_CAPABILITY Messages
The following are platform capability subsystem messages.
Error Message
%PLATFORM_CAPABILITY-4-CALL
: Fatal Initialization Error - [chars]
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the message exactly as it appears on the console
or in the system log. Research and attempt to resolve the issue using the tools and utilities provided
at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_CAPABILITY-4-INIT
: Fatal Initialization Error - [chars]
Explanation An internal software error has occurred.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
PLATFORM_CAT2950 Messages
The following are Cisco Catalyst 2950 ASIC driver messages.
Error Message
%PLATFORM_CAT2950-3-REG_READ_FAILURE
: Register read failed for register [chars]
in [chars]
Explanation An attempt to read a valid location in the internal chip register failed. This could be due
to a hardware defect.
Recommended Action If this message recurs, copy the message exactly as it appears on the console
or in the system log.Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_CAT2950-3-REG_WRITE_FAILURE
: Register write failed for register [chars]
in [chars]
Explanation An attempt to write to a location in the internal chip register failed. This might be caused
by writing to a invalid register location, or a defect in the hardware.
Recommended Action If this message recurs, copy the message exactly as it appears on the console
or in the system log. Research and attempt to resolve the issue using the tools and utilities provided
at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
PLATFORM_CATALYST2940 Messages
The following are Calhoun uplink messages.
Error Message
%PLATFORM_CATALYST2940-3-C2940_UPLINK_SELECT
: [chars] is selected as uplink port
Explanation A single uplink is selected at startup. Other uplink ports remain shutdown.
Recommended Action No action is required.
PLATFORM_CATALYST2950 Messages
The following are low-level platform messages.
Error Message
%PLATFORM_CATALYST2950-1-CRASHED
: [chars]
Explanation The system is attempting to display the crash message from the previous crash.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
PLATFORM_CATALYST2955 Messages
The following are Calhoun uplink messages.
Error Message
%PLATFORM_CATALYST2955-3-PORT_NOT_OPERATING
: [chars] [chars] [chars] [chars]
Explanation The port is not operating, the startup selftest has failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
PLATFORM_FBM Messages
The following are platform-specific Fallback Bridging messages.
Error Message
%PLATFORM_FBM-4-RECOVERED
: Fallback bridging recovered from resource crunch.
Explanation Fallback bridging has recovered from earlier resource crunch.
Recommended Action No action is required.
Error Message
%PLATFORM_FBM-4-RESOURCE_CRUNCH
: Fallback bridging on bridge-group [dec] is
experiencing a resource crunch. One or more bridge-groups might not be functional.
It will recover automatically when system recovers from resource crunch. Delete
the bridge-group to immediately recover.
Explanation Fallback bridging could not be configured properly. Most likely cause is TCAM full
condition on at least one stack member.
Recommended Action Stop all traffic, enter the clear mac-address-table dynamic command, and
restore the switch to normal operation.
PLATFORM_IPC Messages
The following are platform IPC messages.
Error Message
%PLATFORM_IPC-3-COMMON
: [chars]
Explanation IPC failure.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_IPC-3-MASTER
: [chars]
Explanation A failure on the master.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_IPC-3-SLAVE
: [chars]
Explanation A failure on the slave.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_IPC-3-STACK_EVENT
: [chars]
Explanation IPC failure.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
PLATFORM_N2 Messages
The following are SAMI Platform crypto messages.
Error Message
%PLATFORM_N2-3-INIT_FAIL
: [chars]
Explanation Platform error.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the information that you have gathered.
Error Message
%PLATFORM_N2-3-NOMEMORY
: Could not allocate memory for [chars] [int]
Explanation Unknown or unexpected message received.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the information that you have gathered.
PLATFORM_PBR Messages
The following are policy-based routing messages.
Error Message
%PLATFORM_PBR-4-CPU_SUPPORTED_ACTION
: Set action in sequence [dec] of route-map
[chars] supported by forwarding to CPU
Explanation The route-map attached to an interface for policy routing contains an action that is not
supported in hardware since it contains a 'set interface', 'set ip default next-hop', 'set default
interface' or or 'set ip df' actions. This requires the packets to be forwarded by the CPU.
Recommended Action Reconfigure the route-map. Use only set ip next-hop in the route-map, if
possible.
Error Message
%PLATFORM_PBR-3-INSTALL_FAIL
: Policy route-map [chars] not installed in hardware
Explanation The PBR manager was unable to install the complete route-map in the hardware, so this
will have to be applied in software. This requires the packets to be forwarded by the CPU.
Recommended Action Reconfigure the route-map to use a simpler configuration. Use the same
route-map on multiple interfaces, if possible.
Error Message
%PLATFORM_PBR-3-MERGE_FAIL
: [chars] ACL merge error [dec] on route-map [chars]
Explanation The PBR manager could not complete the merge of the configured route-map into a
form suitable for loading into the hardware. The most likely cause is specifying an ACL that is too
large or too complex for the system to handle.
Recommended Action Try specifying a smaller and less complicated configuration.
Error Message
%PLATFORM_PBR-3-NO_LABEL
: Cannot allocate label for route-map [chars]
Explanation The PBR manager could not allocate a label for this route-map. This means that the
hardware cannot be programmed to implement policy routing. There is a limit of 247 labels for
policy routing.
Recommended Action Use a less complicated configuration that allows label sharing. Use the same
route-maps on multiple interfaces, if possible.
Error Message
%PLATFORM_PBR-2-NO_RMAP
: Cannot create PBR data structures for route-map [chars]
Explanation The PBR manager could not allocate the data structures needed to describe a route-map
being used for policy routing. Probably caused by lack of available memory.
Recommended Action Use a less complicated configuration that requires less memory.
Error Message
%PLATFORM_PBR-4-RETRY_INSTALL
: Route-map [chars] installed in hardware upon retry
Explanation The PBR manager was able to fit the complete configuration into the hardware. One or
more route-maps had previously not been loaded because of lack of space.
Recommended Action No action is required.
Error Message
%PLATFORM_PBR-4-SDM_MISMATCH
: [chars] requires sdm template routing
Explanation In order to support this feature, sdm template routing needs to enabled.
Recommended Action Modify the Switch Database Management (SDM) template to enable the switch
to support the routing template. Enter the sdm prefer routing configuration command, and then
reload the switch by entering the reload privileged EXEC command.
Error Message
%PLATFORM_PBR-3-UNSUPPORTED_RMAP
: Route-map [chars] not supported for
Policy-Based Routing
Explanation The route-map attached to an interface for policy routing contains an action that is not
supported on this platform. This is a hardware limitation.
Recommended Action Reconfigure the route-map. Use only permit entries and set ip next-hop action
in the route-map.
PLATFORM_PM Messages
The following are platform-specific port manager messages.
Error Message
%PLATFORM_PM-3-IFCOUNTERROR
: Unit number [dec] of interface [chars] is more than
max allowed value of [dec]
Explanation System supports limited number of interfaces for each interface type. User created more
than the number of supported interfaces.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_PM-3-INTVLANINUSE
: internal vlan-id [dec] allocated for interface
[chars] is still in use
Explanation internal vlan-id allocated for an interface is still in use.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_PM-3-NOINTVLAN
: internal vlan of interface [chars] is not active for
vlan-id [dec]
Explanation internal vlan_data is not active for the given vlan-id.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
PLATFORM_RPC Messages
The following are platform RPC messages.
Error Message
%PLATFORM_RPC-3-BAD_CLASS
: Bad Class in RPC message: [int]
Explanation Class table missing entry for message class.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_RPC-3-MSG_THROTTLED
: RPC Msg Dropped by throttle mechanism: type [int],
class [int], max_msg [int], total throttled [int]
Explanation Too many outgoing messages queued up for msg class.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_RPC-3-PERSISTENT_UNABLE_TO_SEND
: System is consistently unable to send
RPC message: [chars], paks_outstanding: [int]
Explanation Persistent Low-level transport failure in sending RPC message.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_RPC-0-RESOURCE_CRASH
: [chars]
Explanation System is unable to allocate memory for RPC.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_RPC-3-RESP_FAIL
: Unexpected response or failure, class [dec], req [dec],
switch [dec], error [dec], [chars]
Explanation Received a response which is unexpected.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_RPC-3-SEND_FAIL
: Failed to send RPC message in class [dec], req [dec],
[chars]
Explanation Local resource error or too many outgoing messages queued up for msg class .
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_RPC-3-UNABLE_TO_SEND
: System is unable to send RPC message: [chars],
paks_outstanding: [int]
Explanation Low-level transport failure in sending RPC message.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
PLATFORM_SPAN Messages
The following are platform SPAN messages.
Error Message
%PLATFORM_SPAN-3-PACKET_DROP
: Decreased egress SPAN rate.
Explanation When SPAN is enabled with multicast routing or bridge groups, the egress span rates
will decrease. All packets going out might not be monitored.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information. Attach the following
information to your case in non-zipped, plain-text (.txt) format: the output of the show logging and
show tech-support commands and your pertinent troubleshooting logs.
PLATFORM_UCAST Messages
The following are platform unicast routing messages.
Error Message
%PLATFORM_UCAST-3-ADJ
: [chars]
Explanation Platform unicast routing adjacency module encountered an error.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_UCAST-3-ARP
: [chars]
Explanation Platform unicast routing arp module encountered an error.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_UCAST-3-CEF
: [chars]
Explanation Platform unicast routing cef module encountered an error.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_UCAST-3-DYNAMIC
: [chars]
Explanation Platform's dynamic address tracking mechanism encountered an error.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_UCAST-3-ERROR
: [chars]
Explanation An internal platform unicast routing error occured.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_UCAST-3-HSRP
: [chars]
Explanation Platform unicast routing hsrp module encountered an error.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_UCAST-3-INTERFACE
: [chars]
Explanation Platform unicast routing interface related error occured.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_UCAST-3-LB
: [chars]
Explanation Platform unicast routing loadbalance module encountered an error.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_UCAST-3-LB_BACKWALK
: [chars]
Explanation Platform unicast routing backwalk loadbalance module encountered an error.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_UCAST-3-NULL_HANDLE
: [chars]
Explanation Platform unicast routing module received a NULL software object handle.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_UCAST-3-RPC
: [chars]
Explanation Platform unicast routing rpc module encountered an error.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
PLATFORM_VLAN Messages
The following are platform-specific VLAN messages.
Error Message
%PLATFORM_VLAN-3-LOCK_FAIL
: Failed to lock vlan-id [dec], associated mapped vlan
id value [dec]
Explanation VLAN lock operation failed. Most likely cause might be either the vlan already active
in the system or the vlan-id is not active.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_VLAN-3-MVID_ERROR
: Mapped Vlan ID value [dec] associated with vlan-id
[dec] is invalid
Explanation Each active vlan in the system is associated with a mapped-vlan-id and the mvid is not
correct or valid.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PLATFORM_VLAN-3-UNLOCK_FAIL
: Failed to unlock vlan-id [dec], associated mapped
vlan id value [dec]
Explanation failed to unlock vlan-id. Most likely cause is the vlan is already freed.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
PM Messages
The following are Port Manager messages.
Error Message
%PM-1-INCONSISTENT_PORT_STATE
: Inconsistent HW/SW port state for [chars]. Please
shut/no shut the interface
Explanation The hardware and software port state has become inconsistent.
Recommended Action Enter a shutdown then a no shutdown command for the specified port.
Error Message
%PM-3-INVALID_BRIDGE_PORT
: Bridge Port number [dec] is out of range
Explanation The value of bridge portnumber that is passedto an internal Port Manager function is
invalid. This indicates an internal software error.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the information that you have gathered.
Error Message
%PM-3-INVALID_SLOT_PORT
: Slot/Port [dec]/[dec] is out of range
Explanation The values of slot and/or port that are passedto an internal Port Manager function are
invalid. This indicates an internal software error.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,
open a case with the Technical Assistance Center via the Internet at
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the information that you have gathered.
Error Message
%PM-4-PVLAN_TYPE_CFG_ERR
: Failed to set VLAN [dec] to a [chars] VLAN
Explanation Platform failed to set private VLAN type.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%PM_SCP-4-UNK_OPCODE
: Received unknown unsolicited message from src_slot [dec],
dest_slot [dec], length [dec], dsap [dec], ssap [dec], opcode [hex], seq_num [dec]
Explanation A message was sent to the supervisor by the linecard firmware.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case
with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
represent