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Cisco IOS System Error Messages, Volume 2 of 2
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About Cisco IOS Software
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System Error Messages Overview
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NPS_APS through POSDW
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POSLC through PQUICC_ETHER
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PQUICC_ETHERNET through RESOURCE_MON
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RESYNCH through SDLC
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SDLLC through SNAPSHOT
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SNASW
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SNMP through SW_VLAN
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SYS through TCP
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TDM through TXCONN
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UBR7200 through VPD
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VPDN through XTAGATM
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CMCC System Error Messages
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CMCC-ADAPTER
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CMCC-BSQ through CMCC-DEBUGGER
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CMCC-DIAG through CMCC-NEVADA
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CMCC-OFFL through CMCC-XCPA
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System Failure Messages
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Glossary of Acronyms
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Index
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Table Of Contents
SYS Messages
The following are operating system error messages.
Error Message%SYS-2-ALREADYFREE : Buffer [hex] already in free pool [chars]
Explanation A block of memory at the specified location is corrupt.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-BADBLOCK : Bad block pointer [hex]
Explanation A block of memory at the indicated location is corrupt.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-BADBUFFER : Attempt to use [chars] buffer as [chars], ptr= [hex], pool= [hex]
Explanation An internal software failure has occurred during an attempt to process a buffer. This message occasionally indicates a hardware problem.
Recommended Action Verify that the hardware installed in the router is supported by the Cisco IOS image. Look for other log messages that might indicate a hardware failure, such as parity errors. If these messages are absent, this is probably a software failure. To take advantage of recent fixes, upgrade your system to the latest Cisco IOS software release in your release train. If the problem persists, copy the error message text exactly as it appears on the console or in the system log, enter the show log and show tech-support commands, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-BADDISP : Bad disposal code [hex] in [chars]
Explanation A buffer deletion routine has received an invalid status code. The buffer memory will be correctly returned to the free pool, but it will not be correctly counted in the per-protocol statistics.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-BADFREEMAGIC : Corrupt free block at [hex] (magic [hex])
Explanation A block of memory at the indicated location is corrupt.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-BADFREEPTRS : Bad [chars] pointer [hex] at [hex] ([chars] = [hex])
Explanation There is a corrupt pointer in the block header at the indicated location.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-BADLINKTYPE : Unexpected linktype [dec]
Explanation A software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-BADLIST : Regular expression access check with bad list [dec]
Explanation A software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-BADMAGIC : Corrupt block at [hex] (magic [hex])
Explanation The free memory pool is corrupted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-BADPARAM : Function [chars]: value [hex] passed in parameter [chars]
Explanation A software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-BADPID : Bad pid [dec] for tty [t-line]
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-BADPOOL : Attempt to use buffer with corrupt pool pointer, ptr= [hex], pool= [hex]
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-BADPOOLMAGIC : Attempt to use pool pointer with corrupt header, pool= [hex]
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-BADPRINT : Process has no associated tty (in [chars]).
Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-BADPROCESS : Bad process ID ([dec]) when [chars] process table
Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-BADREFCOUNT : Bad reference count at [hex] (refcount [hex])
Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-BAD_RESET : Questionable reset of process [dec] on tty[t-line]
Explanation A process has been reset before the process was complete.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-BADRESID : Clock hardware returned bad residual [dec].
Explanation A software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-BADSHARE : Bad refcount in [chars], ptr=[hex], count=[hex]
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-BADSTACK : Process [chars] has trashed stack, old size [dec]
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-6-BLKINFO : [chars]blk [hex], words [int], alloc [hex], [chars], dealloc [hex], rfcnt [hex]
Explanation This is an auxiliary message that is generated by one of several memory-related messages. This message provides a formatted display of some of the information in the header of a corrupted data block. This message provides additional information only.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-BLOCKHUNG : Task hung with blocking disabled, value = [hex].
Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-6-BOOT_MESSAGES : Messages above this line are from the boot loader.
Explanation At least one informational or error message has been printed by the boot loader.
Recommended Action If the system image has been loaded, no action is recommended. If the system image did not load as configured, send a log file and the configuration information to your Cisco technical support representative.
Error Message%SYS-6-BOOTTIME : Time taken to reboot after reload = [dec] seconds
Explanation This is an informational message for the user. This message provides information about the time taken for the router to come up after a reload or a crash.
Recommended Action No action is required.
Error Message%SYS-2-CFORKBADFUNCT : Can't create process with start address = [hex]
Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-CFORKLEV : Process creation of [chars] failed (at level [dec]).
Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-CFORKMEM : Process creation of [chars] failed (no memory).
Explanation Because a software error has occurred, no memory is available to create a process.
Recommended Action To take advantage of recent fixes, upgrade your system to the latest Cisco IOS software release in your release train. If the problem persists, copy the error message text exactly as it appears on the console or in the system log, enter the show log and show tech-support commands, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-CHUNKBADELESIZE : Chunk element size is more than 64k for [chars]
Explanation The chunk manager cannot function properly with big chunk elements.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-CHUNKBADFREEMAGIC : Bad free magic number in chunk header, chunk [hex] data [hex] chunk_freemagic [hex]
Explanation A software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-CHUNKBADMAGIC : Bad magic number in chunk header, chunk [hex] data [hex] chunkmagic [hex] chunk_freemagic [hex]
Explanation A software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-CHUNKBADPOOLSIZE : Bad poolsize returned by the system : [int]
Explanation The system has returned an inappropriate pool size.
Recommended Action Ensure that the pool sizes are changed. Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-CHUNKBADREFCOUNT : Bad chunk reference count, chunk [hex] data [hex].
Explanation A software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-CHUNKBOUNDS : Could not find the sibling to allocate memory from. Chunk [chars], total free [dec] inuse [dec].
Explanation A software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-CHUNKBOUNDSIB : Error noticed in the sibling of the chunk [chars], Chunk index : [dec], Chunk real max : [dec]
Explanation An internal software failure has occurred.
Recommended Action Since this message is software-related, consider upgrading your system to the latest Cisco IOS software release in your release train to take advantage of recent fixes. If the problem persists, copy the error message text exactly as it appears on the console or in the system log, enter the show log and show tech-support commands, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-CHUNKEXPANDFAIL : Could not expand chunk pool for [chars]. No memory available
Explanation There is not enough processor memory left to expand this chunk pool.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-CHUNKFREE : Attempted to free nonchunk memory, chunk [hex], data [hex].
Explanation A software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-CHUNKINCONSIS : Inconsistant counters for chunk : [chars]total free [dec]/[dec], total sibs [dec]/[dec], total alloc [dec]/[dec]
Explanation The system has returned an inappropriate pool size.
Recommended Action Ensure that the pool sizes are changed. Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-CHUNKINVALIDHDR : Invalid chunk header type [dec] for chunk [hex], data [hex]
Explanation A software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-CHUNKNOMEMORY : Could not allocate chunks for [chars]. No memory
Explanation A software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-CHUNKNOROOT : Root chunk need to be specified for [hex]
Explanation A software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-CHUNKPARTIAL : Attempted to destroy partially full chunk, chunk [hex].
Explanation A software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-CHUNKSIBLINGS : Attempted to destroy chunk with siblings, chunk [hex].
Explanation A software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-5-CONFIG : Configured from [chars]
Explanation The router configuration has been changed.
Recommended Action This is an informational message only. No action is required.
Error Message%SYS-2-CONFIG_DOWNFAIL : Generated configuration not backward compatible
Explanation The router has been configured to generate nonvolatile memory using the commands of an older software version. The current configuration of the router contains a command that cannot be saved using only the older command set.
Recommended Action Allow the router to save the configuration using the command set of the current software version, or remove the commands that cannot be saved using the older command set.
Error Message%SYS-5-CONFIG_I : Configured from [chars] by [chars]
Explanation The router configuration has been changed.
Recommended Action This is a notification message only. No action is required.
Error Message%SYS-4-CONFIG_NEWER : Configuration from version [dec].[dec] may not be correctly understood
Explanation The software has detected that the configuration saved in memory was written by a newer version of software. There might be commands saved in memory that are not implemented by the older software version.
Recommended Action Examine all the messages printed while the router was booting. For each message about an unknown command, determine whether that feature is required. If any of the unknown command features is required, upgrade to a newer version of software that supports the required feature.
Error Message%SYS-4-CONFIG_NOLOCK : The configuration could not be locked
Explanation A software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-CONFIG_NO_PRIVATE : No space remaining to save private config
Explanation A software or hardware error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-5-CONFIG_NV : Nonvolatile storage configured from [chars]
Explanation The configuration was written successfully.
Recommended Action This is a notification message only. No action is required.
Error Message%SYS-3-CONFIG_NV_DATA : Variable [chars] not set properly in the routine [chars].
Explanation A write error has occurred to a nonvolatile configuration because an internal variable was not set properly.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-CONFIG_NV_ERR : Nonvolatile storage write error; configuration failed
Explanation A write error has occurred for a nonvolatile configuration.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-5-CONFIG_NV_I : Nonvolatile storage configured from [chars] by [chars]
Explanation The configuration has been written successfully.
Recommended Action This is a notification message only. No action is required.
Error Message%SYS-4-CONFIG_NV_OVERRUN : Non config data present at the end of nvram is corrupted
Explanation The software has detected that the configuration saved into NVRAM has overlaid a part of the NVRAM that had been occupied by nonconfiguration data files. These files are typically used by SNMP to store and retrieve nonconfiguration persistent data across a system reload.
Recommended Action Compress the configuration and store or copy it to Flash memory as appropriate.
Error Message%SYS-3-CONFIG_SYS_ERR : System running-config write error; configuration failed
Explanation The write of the running configuration of the system has failed.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-CPUHOG : Task ran for [dec] msec ([dec]/[dec]), process = [chars], PC = [hex].
Explanation The indicated process has run for too long a period of time without relinquishing the processor. The process is a "CPU hog."
Recommended Action If this message appears during startup or during OIR of a card, no action is required. If this message appears when accessing a Flash memory device, consider replacing the affected Flash memory device. If this message occurs during normal router operation, it is most probably caused by a software failure. To take advantage of recent fixes, upgrade your system to the latest Cisco IOS software release in your release train.
Error Message%SYS-3-CRASHINFOINITFAIL : Crashinfo subsys initialization did not add registry crashinfo_get_default_file_name.
Explanation The crashinfo subsystem does not have the correct registry.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-DMPMEM : [hex]: [hex] [hex] [hex] [hex] [hex] [hex]
Explanation A software or hardware error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-4-DUAL_MESSAGE : SNMP system message request [dec] denied because of pending job
Explanation A software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-DUP_TIMER : Same tty[t-line] in linewatch_timers, type [dec]
Explanation A tty has appeared twice in a timer list in which it should have appeared only once.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-EXCEPTIONDUMP : System Crashed, Writing Core....
Explanation The system has crashed because of an exception. A core dump is being generated.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-FREEBAD : Attempted to free memory at [hex], not part of buffer pool
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-FREEFREE : Attempted to free unassigned memory at [hex], alloc [hex], dealloc [hex]
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-GETBUF : Bad getbuffer, bytes= [dec]
Explanation The software has requested a buffer that is larger in size than the largest configured buffer size, or the software has requested a sized buffer with a size less than zero.
Recommended Action Check the minimum memory requirements for your system configuration. If your system meets those requirements, this message is probably caused by a software failure. To take advantage of recent fixes, upgrade your system to the latest Cisco IOS software release in your release train. If the problem persists, copy the error message text exactly as it appears on the console or in the system log, enter the show log and show tech-support commands, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-GETBUFFFAIL : [chars] buffer allocation ([dec] bytes) failed from [hex]
Explanation An operation could not be accomplished because of a low memory condition. The router memory has been exhausted or fragmented. This condition may be caused by the current system configuration, the network environment, or a software error.
Recommended Action Check the minimum memory requirements for your system configuration. If your system meets those requirements, this message is probably caused by a software failure. To take advantage of recent fixes, upgrade your system to the latest Cisco IOS software release in your release train. If the problem persists, copy the error message text exactly as it appears on the console or in the system log, enter the show tech-support, show log, show process memory and show memory summary commands, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-HARIKARI : Process [chars] top-level routine exited
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-INLIST : Buffer in list, ptr= [hex]
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-INLIST1 : Buffer in list, ptr= [hex], caller= [hex]
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-INPUTQ : INPUTQ set, but no IDB, ptr=[hex]
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-INSCHED : [chars] within scheduler
Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-INTPRINT : Illegal printing attempt from interrupt level.
Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-INTSCHED : '[chars]' at level [dec]
Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-INUSEFREE : Block [hex] on free list [dec] in use
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-4-INVALID_IMAGE : Running invalid image for platform!
Explanation The software image that is being run is intended for a different hardware architecture. This problem can occur on a Cisco 1003, Cisco 1004, or Cisco 1005 router. The Cisco 1003 and Cisco 1004 routers use a different image from the Cisco 1005 router.
Recommended Action Install the correct software image.
Error Message%SYS-3-INVMEMINT : Invalid memory action ([chars]) at interrupt level
Explanation An interrupt handler has attempted to allocate or deallocate memory.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-LINKED : Bad [chars] of [hex] in queue [hex]
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-LOGGER_DROPPED : System dropped [dec] console debug messages.
Explanation Debugging or informational messages are being generated faster than they can be displayed on the console. This message replaces the lost messages.
Recommended Action To reduce the number of debugging or informational messages that are displayed, use conditional debugging and turn off console logging. Enter the no logging console guaranteed command, or turn off link-state messages for some other interfaces.
Error Message%SYS-3-LOGGER_FLUSHED : System was paused for [time-stamp] to ensure console debugging output.
Explanation Debugging or informational messages are being generated faster than they can be displayed on the console. To ensure that the messages could be seen, the rest of the system has been paused until the console output could catch up. This condition might cause an interruption in time-critical operations (for example, maintaining an ISDN link).
Recommended Action To reduce the number of debugging or informational messages that are displayed, use conditional debugging and turn off console logging. Enter the no logging console guaranteed command, or turn off link-state messages for some other interfaces.
Error Message%SYS-3-LOGGER_FLUSHING : System pausing to ensure console debugging output.
Explanation Debugging or informational messages are being generated faster than they can be displayed on the console. To ensure that the messages could be seen, the rest of the system has been paused until the console output catches up. This condition might cause an interruption in time-critical operations (for example, maintaining an ISDN link).
Recommended Action To reduce the number of debugging or informational messages that are displayed, use conditional debugging and turn off console logging. Enter the no logging console guaranteed command, or turn off link-state messages for some other interfaces.
Error Message%SYS-2-LOWMEM : Low-memory debug exception (limit=[int] free=[int])
Explanation The router is configured to crash when total available memory drops below a specified threshold. The specified threshold has been reached.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-MALLOCFAIL : Memory allocation of [dec] bytes failed from [hex], pool [chars], alignment [dec]
Explanation The requested memory allocation is not available from the specified memory pool. The router memory has been exhausted or fragmented. This condition may be caused by the current system configuration, the network environment, or a software error.
Recommended Action Check the minimum memory requirements for your system configuration. If your system meets those requirements, this condition is probably caused by a software failure. To take advantage of recent fixes, upgrade your system to the latest Cisco IOS software release in your release train.
Error Message%SYS-6-MEMDUMP : [hex]: [hex] [hex] [hex] [hex]
Explanation This is an auxiliary message that is generated by one of several memory-related messages. This message provides a formatted display of some of the information in the header of a corrupted data block. This message provides additional information only.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information. Include the previously printed error message.
Error Message%SYS-3-MGDTIMER : [chars][chars], timer = [hex].
Explanation A software or hardware error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information. Include the previously printed error message.
Error Message%SYS-3-MGDTMRRUN : TTY[t-line]: Managed Timer(s) [chars] still running
Explanation One or more managed timers for a tty that had been deleted are still running.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-MSGLOST : [dec] messages lost because of queue overflow
Explanation A software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-6-MTRACE : [chars]: addr, pc [hex],[hex] [hex],[hex] [hex],[hex] [hex],[hex] [hex],[hex] [hex],[hex] [hex],[hex] [hex],[hex]
Explanation This is an auxiliary message that is generated by one of several memory-related messages. This message provides the address of the memory block and the calling program counter for the last eight blocks allocated and for the last eight blocks freed. This message provides additional information only.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-NOBLOCK : [chars] with blocking disabled.
Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-6-NOBRIDGE : Bridging software not present
Explanation An attempt has been made to use bridging software when the system is not configured to be used as a bridge.
Recommended Action Configure the bridging software.
Error Message%SYS-3-NOELEMENT : [chars]:Ran out of buffer elements for enqueue
Explanation The process has run out of buffer elements and is unable to enqueue data.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Enter the show buffers command to gather data that may help identify the nature of the error. If you cannot determine the nature of the error from the error message text or from the show buffers command output, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%SYS-2-NOMEMFRG : Memory fragmentation check debug exception (fragment size [int])
Explanation The router is configured to crash when the largest available contiguous memory block drops below a specified threshold. The specified threshold has been reached.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-NOMEMORY : No memory available for [chars] [dec]
Explanation An operation could not be accomplished because of a low memory condition. The current system configuration, network environment, or possibly a software error might have exhausted or fragmented the router memory.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message%SYS-2-NOPROCESS : No such process [dec]
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-NOTDEAD : Killing process [chars], pid [dec] again
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-NOTQ : [chars] didn't find [hex] in queue [hex]
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-NULLCHUNK : Memory requested from Null Chunk
Explanation The chunk manager cannot allocate memory from null chunks
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-NULLIDB : Null IDB in [chars]
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-7-NV_BLOCK_INIT : Initalized the geometry of nvram
Explanation The software has initialized the NVRAM block geometry, which is a part of the NVRAM that hosts nonconfiguration data files. These nonconfiguration data files are used by SNMP to store and retrieve nonconfiguration persistent data across a system reload.
Recommended Action No action is required.
Error Message%SYS-4-NV_BLOCK_INITFAIL : Unable to initalize the geometry of nvram
Explanation The software has detected that it had failed to initialize the NVRAM block geometry, which is a part of the NRAM that hosts nonconfiguration data files. These nonconfiguration data files are used by SNMP to store and retrieve nonconfiguration persistent data across a system reload. This reload may happen when the entire NRAM is occupied with the configuration data and the newer version of software that supports this feature cannot find the minimum room required in the NVRAM to initialize the block file system.
Recommended Action Reduce the configurations in the NVRAM by at least 2K.
Error Message%SYS-4-NV_CHKSUM : An nvram checksum is already in progress
Explanation The user has attempted to perform multiple NVRAM operations at the same time. If the interrupt is not set, the system will attempt the NVRAM operation again.
Recommended Action No action is required unless the command fails. If the command fails, reset the interrupt.
Error Message%SYS-4-NV_CHKSUM_INTR : An nvram checksum is already in progress; the interrupt cannot be serviced
Explanation An interrupt service routine has attempted to perform a checksum on the NVRAM contents. The interrupt service found that the resource was in use.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-4-NV_NOLOCK : Failed to acquire an nvram lock
Explanation An interrupt service routine has attempted to acquire a semaphore lock. The attempt has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-NZREFCNT : Block [hex] on free list [dec] with refcount [dec]
Explanation A block of memory that is in the free pool is in use by a process. The message will indicate the number of processes using the memory block.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-5-OUTSETUP : Configuration file [chars] accepted, aborting setup
Explanation The system has accepted a configuration over the network. The setup session will be aborted. This is an informational message only.
Recommended Action No action is required.
Error Message%SYS-3-OVERRUN : Block overrun at [hex] (red zone [hex])
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-1-OVERTEMP : System detected OVERTEMPERATURE condition. Please resolve cooling problem immediately!
Explanation The environmental monitor has detected a high-temperature condition.
Recommended Action Ensure that the room temperature is not too high and that air flow to the card is not blocked. If this condition persists, the environmental monitor might shut down the system. Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-OVFPRINT : Overflow in [chars], chars [dec], buffer size [dec]
Explanation A software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-6-PROCINFO : Process [chars] just finished executing
Explanation This message is an auxiliary to the SYS-3-OVERRUN and SYS-3-BADMAGIC error messages. This message identifies the process or process fragment that was executing when the error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information. Include the information gathered with the SYS-3-OVERRUN and SYS-3-BADMAGIC error messages.
Error Message%SYS-2-QCOUNT : Bad [chars] [hex] count [dec]
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-6-READ_BOOTFILE_FAIL : [chars] [chars].
Explanation A configured boot system command has failed.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-4-REGEXP : [chars].
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-5-RELOAD : Reload requested
Explanation A reload or restart has been requested.
Recommended Action This is an informational message only. No action is required.
Error Message%SYS-4-RELOAD_ATTEMPT : Attempt via SNMP failed, system shutdown not configured
Explanation An attempt to reload the router has failed because SNMP reloads are not currently configured on the router. SNMP cannot be used to reload the router unless this functionality has been previously configured.
Recommended Action This is an informational message only. No action is required.
Error Message%SYS-5-RESTART : System restarted -- [chars]
Explanation A request to reload or restart the system has been made.
Recommended Action This is an informational message only. No action is required.
Error Message%SYS-2-SELFLINKED : Buffer [hex] linked to itself in free pool [chars]
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-SHARED : Attempt to return buffer with sharecount [dec], ptr= [hex]
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-SHARED1 : Attempt to return buffer with sharecount [dec], ptr= [hex], caller= [hex]
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-SIGNUM : Process aborted on invalid signal, signum = [dec].
Explanation An attempt has been made to send an invalid signal to another process.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-SNMP0IDX : Attempt to [chars] snmpidb with if_index of 0
Explanation A software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-4-SNMP_HOSTCONFIGSET : SNMP hostConfigSet request. Loading configuration from [IP_address]
Explanation SNMP is reading the host configuration from a network host.
Recommended Action This is an informational message only. No action is required.
Error Message%SYS-4-SNMP_NETCONFIGSET : SNMP netConfigSet request. Loading configuration from [IP_address].
Explanation SNMP is reading the network configuration from a network host.
Recommended Action This is an informational message only. No action is required.
Error Message%SYS-4-SNMP_WRITENET : SNMP WriteNet request. Writing current configuration to [IP_address]
Explanation SNMP is writing the current configuration to a network host.
Recommended Action This is an informational message only. No action is required.
Error Message%SYS-3-SOCKUNKN : Unknown socket protocol [dec]
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-SPEC : Trying to set unknown special character [dec] to [dec]
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-6-STACKLOW : Stack for [chars] [chars] running low, [dec]/[dec]
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-5-TABLEERR : [chars] table [chars] damaged: [chars].
Explanation An internal table entry has become corrupt.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-6-TESTINFO : Scheduler test [hex] (for [chars]) just executed
Explanation This is an auxiliary message to the SYS-3-OVERRUN and SYS-3-BADMAGIC error messages. This message identifies the process or process fragment that was executing when the error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information. Include the information that was gathered with the SYS-3-OVERRUN and SYS-3-BADMAGIC error messages.
Error Message%SYS-3-TIMERHOG : Timer callback ran long, PC = [hex].
Explanation The indicated callback routine has run for too long a period of time without relinquishing the processor.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-TIMERNEG : Cannot start timer ([hex]) with negative offset ([dec]).
Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-WATCHDOG : Process aborted on watchdog timeout, process = [chars].
Explanation The indicated process has run for too long a period of time without relinquishing the processor. The system has shut down the indicated process.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-3-WRONGFREELIST : Block [hex], size [dec], on wrong free list ([dec], [dec])
Explanation A free buffer has been placed in a list of free buffers that was not the correct list for the indicated buffer.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYS-2-WRONGPOOL : Buffer [hex] found in pool [hex], should be in pool [hex]
Explanation A software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
SYSCTLR Messages
The following are system controller subsystem error messages.
Error Message%SYSCTLR-5-AUTH_FAILED : MD5 digest does not match, SDP packet received from, [IP_address] rejected
Explanation A SDP hello packet has been received from a shelf that is not trusted.
Recommended Action Either specify the correct SDP password or specify the correct destination on the shelf from which this message was received.
Error Message%SYSCTLR-3-BAD_CALL : Invalid parameter/mangled pointer
routine: [chars], file: [chars], line: [dec]Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYSCTLR-6-BAD_IP_ADDR : Found Shelf [dec] with an invalid IP address [chars]
Explanation The system controller has found a shelf that has an invalid IP address.
Recommended Action Configure a valid IP address for the shelf that has an invalid IP address.
Error Message%SYSCTLR-3-DISCOVER_SOCKET_BIND : socket bind failed
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYSCTLR-3-DISCOVER_SOCKET_OPEN : socket open failed
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYSCTLR-3-DUPLICATE_SHELF : SDP packet with duplicate shelf-id [dec] received from [chars],already discovered shelf located at [chars]
Explanation A shelf has been configured to use a shelf ID that is already in use by another shelf. Two shelves cannot be configured to use the same shelf ID.
Recommended Action Change the shelf ID for one of the two shelves.
Error Message%SYSCTLR-4-HMON_POLL : Local time [chars] [chars] on shelfid [dec] is not active, resetting monitor_type [dec]
Explanation Health monitor setup commands poll the system for information. If this message is displayed every 10 minutes, the health monitor has been unable to set the corresponding entry on the shelf.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYSCTLR-3-HMON_SETUP_FAILED : Health monitoring setup failed on shelf_id [dec]
Explanation The health monitor has failed to set up the monitoring command on the specified shelf.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYSCTLR-3-INVALID_SDP_VERSION : SDP packet received by system controller containted invalid version number.
Explanation The system has received an SDP packet that contains an invalid version number.
Recommended Action Ensure that the shelf is running a compatible version of SDP. If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYSCTLR-4-SDP_TIMEOUT : Hello packet from shelf [dec] not received, shelf removed.
Explanation No SDP hello packets have been received from the specified router shelf. That shelf could be down or misconfigured.
Recommended Action Verify the status of the router and the router configuration. If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYSCTLR-3-SDP_TIMER_ERROR : No context associated with the expired SDP timer
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYSCTLR-6-SHELF_ADD : Shelf [dec] discovered located at address [IP_address]
Explanation SDP on a system controller has detected a particular shelf.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYSCTLR-4-SHELF_CONF_CHANGED : Configuration for the shelf [dec] located [IP_address] changed
Explanation SDP on a system controller has detected that a particular shelf configuration has changed.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYSCTLR-3-SHELF_MSGFAIL : Unable to send message [dec] to process with pid [dec].
Explanation The system is unable to send a message to a specific process because the performance collector process has terminated.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYSCTLR-3-SHELF_PROTO : Shelf id protocol error
Explanation An internal software error has occurred.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYSCTLR-4-SHELF_RELOAD : Shelf [dec] located [IP_address] reloaded
Explanation A system controller that is using SDP has detected that a particular shelf has reloaded.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYSCTLR-4-SHELF_REMOVE : Shelf [dec] located at address [IP_address] removed.
Explanation A system controller that is using SDP has not received hello packets from a particular shelf.
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.
Error Message%SYSCTLR-6-SHELF_RESTORED : Communication with shelf [dec] located at address [IP_address]
Explanation SDP on a system controller has detected a particular shelf.
Recommended Action No action is required.
Error Message%SYSCTLR-4-SNMP_NOT_RESPONDING : Shelf [dec] not reachable via SNMP
Explanation T