Cisco IOS Dial Technologies Command Reference, Release 12.2
Commands SHOW M through SHOW N

Table Of Contents

show modem

show modem at-mode

show modem bundled-firmware

show modem call-stats

show modem calltracker

show modem configuration

show modem connect-speeds

show modem cookie

show modem csm

show modem log

show modem mapping

show modem mica

show modem operational-status

show modem-pool

show modem summary

show modem test

show modem version

show modemcap

show nbf cache

show nbf sessions


show modem

To display a high-level performance report for all the modems or a single modem inside Cisco access servers, use the show modem command in EXEC mode.

show modem [slot/port | group number]

Syntax Description

slot/port

(Optional) Location of a slot and modem port. Include the slash mark when entering this variable.

group number

(Optional) Modem group to which a specified modem belongs. The group number range is from1 to 200.


Command Modes

EXEC

Command History

Release
Modification

11.2

This command was introduced.

1 2.1(5)T

This command was enhanced to display information about modems on the Cisco 3600 series that support V.110.


Examples

The following is sample output from the show modem command for two V.34 modem cards inserted in a Cisco AS5200:

Router# show modem

                Inc calls     Out calls     Busied   Failed  No       Succ
  Mdm  Usage    Succ   Fail   Succ   Fail   Out      Dial    Answer   Pct.
* 1/0    17%      74      3      0      0       0        0       0     96%
* 1/1    15%      80      4      0      0       0        1       1     95%
* 1/2    15%      82      0      0      0       0        0       0    100%
  1/3    21%      62      1      0      0       0        0       0     98%
  1/4    21%      49      5      0      0       0        0       0     90%
* 1/5    18%      65      3      0      0       0        0       0     95%
* 1/6    19%      58      2      0      0       0        0       0     96%
* 1/7    17%      67      5      0      0       0        1       1     93%
* 1/8    20%      68      3      0      0       0        0       0     95%
  1/9    16%      67      2      0      0       0        0       0     97%
  1/10   18%      56      2      0      0       0        1       1     96%
* 1/11   15%      76      3      0      0       0        0       0     96%
* 1/12   16%      62      1      0      0       0        0       0     98%
  1/13   17%      51      4      0      0       0        0       0     92%
  1/14   16%      51      5      0      0       0        0       0     91%
  1/15   17%      65      0      0      0       0        0       0    100%
  1/16   15%      73      3      0      0       0        0       0     96%
  1/17   17%      67      2      0      0       0        0       0     97%
  1/18   17%      61      2      0      0       0        0       0     96%
* 1/19   17%      74      2      0      0       0        0       0     97%
  1/20   16%      65      1      0      0       0        0       0     98%
* 1/21   16%      58      3      0      0       0        0       0     95%
* 1/22   18%      56      4      0      0       0        0       0     93%
* 1/23   20%      60      4      0      0       0        0       0     93%

The following is sample output from the show modem command for two V.110 modem cards inserted in a Cisco AS5200:

Router# show modem

                 Inc calls      Out calls   Busied   Failed  No       Succ
  Mdm  Usage    Succ   Fail   Succ   Fail   Out      Dial    Answer   Pct.
  0/0     0%       -      -      -      -       0        0       0      -
  0/1     0%       -      -      -      -       0        0       0      -
  0/2     0%       -      -      -      -       0        0       0      -
  0/3     0%       -      -      -      -       0        0       0      -
  0/4     0%       -      -      -      -       0        0       0      -
  0/5     0%       -      -      -      -       0        0       0      -
  0/6     0%       -      -      -      -       0        0       0      -
  0/7     0%       -      -      -      -       0        0       0      -
  0/8     0%       -      -      -      -       0        0       0      -
  0/9     0%       -      -      -      -       0        0       0      -
  0/10    0%       -      -      -      -       0        0       0      -
  0/11    0%       -      -      -      -       0        0       0      -
  1/0     0%       -      -      -      -       0        0       0      -
  1/1     0%       -      -      -      -       0        0       0      -
  1/2     0%       -      -      -      -       0        0       0      -
  1/3     0%       -      -      -      -       0        0       0      -
  1/4     0%       -      -      -      -       0        0       0      -
  1/5     0%       -      -      -      -       0        0       0      -
  1/6     0%       -      -      -      -       0        0       0      -
  1/7     0%       -      -      -      -       0        0       0      -
  1/8     0%       -      -      -      -       0        0       0      -
  1/9     0%       -      -      -      -       0        0       0      -
  1/10    0%       -      -      -      -       0        0       0      -
  1/11    0%       -      -      -      -       0        0       0      -

The following is sample output from the show modem command for a Cisco 3600 series router:

Router# show modem
 
  Codes:
  * - Modem has an active call
  R - Modem is being Reset
  D - Download in progress
  B - Modem is marked bad and cannot be used for taking calls
  b - Modem is either busied out or shut-down
 
        Avg Hold     Inc calls     Out calls    Busied   Failed    No     Succ
  Mdm     Time      Succ   Fail   Succ   Fail    Out      Dial   Answer   Pct.
* 0/0   00:21:01     132      0      0      0       0        0       0    100%
* 0/1      2d01h       1      0      0      0       0        0       0    100%
  0/2   00:00:34     130      0      0      0       0        0       0    100%
* 0/3   00:21:53     126      1      0      0       0        0       0     99%
* 0/4      2d01h       1      0      0      0       0        0       0    100%
  0/5   00:00:33     131      0      0      0       0        0       0    100%
* 0/6   00:21:12     131      0      0      0       0        0       0    100%
  0/7   00:00:34     131      0      0      0       0        0       0    100%
b 0/8   00:00:00       0      0      0      0       0        0       0      0%
b 0/9   00:00:00       0      0      0      0       0        0       0      0%
!.
!.
!.
b 0/29  00:00:00       0      0      0      0       0        0       0      0%
Total:  00:18:25     783      1      0      0       0        0       0     99%

Table 67 describes the significant fields shown in the previous displays of the show modem command.

Table 67 show modem Field Descriptions 

Field
Description

Mdm

Slot and modem port number. Also, the following modem states can appear to the left of a slot/modem port number:

b—Modem was removed from service with the modem shutdown command or the modem busyout command.

B—Modem is suspected to be inoperable or bad. No calls can be made with this modem. The letter B can also mean that a modem firmware download failed for the specified modem. In this case, try unmarking the modem as bad with the no modem bad command and upgrading the modem firmware again.

d—The RAM-based Digital Signal Processor (DSP) code, which supports K56flex, is not configured. The modem will revert to transmitting at 33.6 kbps.

D—Modem is currently downloading firmware.

p—Firmware download is pending, typically because one or more modems is active.

R—Modem is held and isolated in a suspended state by the modem hold-reset command.

T—Modem is conducting a back-to-back test with another modem.

*—Modem is connected or dialing.

Usage

Percentage of the total system uptime that all modems are in use.

Inc calls

Number of incoming calls that successfully and unsuccessfully connected to a modem.

Out calls

Number of outgoing calls that successfully and unsuccessfully dialed out from an available modem.

Busied Out

Number of modems that have been manually removed from service.

Failed Dial

Number of modems that attempted to dial in to the network but failed to make a connection.

No Answer

Number of modems that detected an incoming ring but failed to answer the call.

Succ Pct.

Successful connection percentage of total available modems.


The following example shows the statistics and current configurations for the manageable modem 2/10, which exists on a V.34 modem card in a Cisco AS5200. A dash (-) indicates a field that is not available on basic modems. An x indicates a field that is available and active on manageable modems. See Table 68 for a description of the fields displayed by the show modem command.

Router# show modem 2/10

Mdm  Typ    Status     Tx/Rx     G  Duration  TX  RX  RTS  CTS  DSR  DCD  DTR
2/10 V34    Idle    33600/33600  1  00:00:00           x    x    x         x

Modem 2/10, Microcom MNP10 V34 Modem (Select), Async35, TTY35
Firmware (Boot) Rev: 2.1(9) (1.0(5))
Modem config: Incoming and Outgoing
Protocol: reliable/MNP, Compression: V42bis
Management port config: Status polling and AT session
Management port status: Status polling and AT session
TX signals: 0 dBm, RX signals: 0 dBm

  Last clearing of "show modem" counters never
    0 incoming completes, 0 incoming failures
    0 outgoing completes, 0 outgoing failures
    0 failed dial attempts, 0 ring no answers, 0 busied outs
    0 no dial tones, 0 dial timeouts, 0 watchdog timeouts
    0 no carriers, 0 link failures, 0 resets 0 recover oob
    0 protocol timeouts, 0 protocol errors, 0 lost events

Connection Speeds         75      300      600     1200     2400     4800
# of connections           0        0        0        0        0        0
Connection Speeds       7200     9600    12000    14400    16800    19200
# of connections           0        0        0        0        0        0
Connection Speeds      21600    24000    26400    28800    31200    33600
# of connections           0        0        0        0        0        1

The following is sample output for a basic V.34 modem module. Notice that unavailable fields are marked with dashes (-):

Router# show modem 1/1

Mdm  Typ  Status   Tx/Rx       G  Duration  TX  RX  RTS  CTS  DSR  DCD  DTR
1/1   -   Idle    19200/19200  0  00:01:05   -   -   -    -    -    -    -
Modem 1/1, AS5200 Non-Manageable Modem
Firmware (Boot) Rev: Unknown
Modem config: Unknown
Management config: Not Manageable Modem

Last clearing of "show modem" counters never
- incoming completes, - incoming failures
- outgoing completes, - outgoing failures,
0 failed dial attempts, 0 ring no answers, 0 busied outs
0 no dial tones, 0 dial timeouts, 0 watchdog timeouts
- no carriers, - link failures, 0 resets
- protocol timeouts, - protocol errors, - lost events
Connection Speeds         75      300      600     1200     2400     4800
# of connections           0        0        0        0        0        0
Connection Speeds       7200     9600    12000    14400    16800    19200
# of connections           0        0        0        0        0        0
Connection Speeds      21600    24000    26400    28800    31200    33600
# of connections           0        0        0        0        0        0

The following is sample output from the show modem slot/port command for V.110 modem cards:

Router# show modem 0/1

Mdm  Typ    Status     Tx/Rx     G  Duration  TX  RX  RTS  CTS  DSR  DCD  DTR
0/1         Idle        -/-      1  00:00:00   -   -   -    -    -    -    -
Modem 0/1, V.110 Terminal Adaptor (Unmanaged), Async2, TTY2
Firmware (Boot) Rev: Unmanaged (Unmanaged)
Modem config: Incoming and Outgoing
Management config: Unmanaged
  Last clearing of "show modem" counters never
    - incoming completes, - incoming failures
    - outgoing completes, - outgoing failures
    0 failed dial attempts, 0 ring no answers, 0 busied outs
    - no dial tones, - dial timeouts, 0 watchdog timeouts
    - no carriers, - link failures, 0 resets, - recover oob
    - protocol timeouts, - protocol errors, - lost events
Connection Speeds         75      300      600     1200     2400     4800
# of connections           -        -        -        -        -        -
Connection Speeds       7200     9600    12000    14400    16800    19200
# of connections           -        -        -        -        -        -
Connection Speeds      21600    24000    26400    28800    31200    32000
# of connections           -        -        -        -        -        -
Connection Speeds      33600    34000    36000    38000    40000    42000
# of connections           -        -        -        -        -        -
Connection Speeds      44000    46000    48000    50000    52000    54000
# of connections           -        -        -        -        -        -
Connection Speeds      56000
# of connections           -

The type of display output generated from the show modem slot/port command depends on the version of Cisco IOS software running on the router or access server. For example, the following shows example output for a 56K modem card, which carries digital modems that transmit at 56 kbps. (In truth, 56K modems do not modulate or demodulate data. A pure digital-to-digital connection is made.) See Table 68 for a description of the fields displayed by this modem card.

Router# show modem 0/0

Mdm  Typ    Status     Tx/Rx     G  Duration  TX  RX  RTS  CTS  DSR  DCD  DTR
0/0         Idle        0/0      0  00:00:00           x    x    x         x

Modem 0/0, Microcom MNP10 K56 Modem (Select), TTY1
Firmware (Boot) Rev: 3.1(16) (3.0(4))
DSP Controller (SPX) Rev: 1.1(0) (1.1(0))
Modem config: Incoming and Outgoing
Protocol: Normal, Compression: None
Management port config: Status polling and AT session
Management port status: Status polling and AT session
TX signals: 0 dBm, RX signals: 0 dBm

  Last clearing of "show modem" counters never
    0 incoming completes, 0 incoming failures
    0 outgoing completes, 0 outgoing failures
    0 failed dial attempts, 0 ring no answers, 0 busied outs
    0 no dial tones, 0 dial timeouts, 0 watchdog timeouts
    0 no carriers, 0 link failures, 1 resets 0 recover oob
    0 protocol timeouts, 0 protocol errors, 0 lost events

Transmit Speed Counters:

Connection Speeds         75      300      600     1200     2400     4800
# of connections           0        0        0        0        0        0
Connection Speeds       7200     9600    12000    14400    16800    19200
# of connections           0        0        0        0        0        0
Connection Speeds      21600    24000    26400    28800    31200    32000
# of connections           0        0        0        0        0        0
Connection Speeds      33600    34000    36000    38000    40000    42000
# of connections           0        0        0        0        0        0
Connection Speeds      44000    46000    48000    50000    52000    54000
# of connections           0        0        0        0        0        0
Connection Speeds      56000
# of connections           0

Receive Speed Counters:

Connection Speeds         75      300      600     1200     2400     4800
# of connections           0        0        0        0        0        0
Connection Speeds       7200     9600    12000    14400    16800    19200
# of connections           0        0        0        0        0        0
Connection Speeds      21600    24000    26400    28800    31200    32000
# of connections           0        0        0        0        0        0
Connection Speeds      33600    34000    36000    38000    40000    42000
# of connections           0        0        0        0        0        0
Connection Speeds      44000    46000    48000    50000    52000    54000
# of connections           0        0        0        0        0        0
Connection Speeds      56000
# of connections           0

Table 68 describes the fields in the previous four displays, which were created using the show modem slot/port command. This table applies to all modem module types.

Table 68 show modem slot/port Field Descriptions 

Field
Description

Mdm

Slot and modem number.

Typ

Modulation type, which can be any of the following values: Bel103, Bel212, V21, V22, V22bis, V23, V32, V32bis, VFC, V34, V17, V27, V33, and K56Flx.

Status

Current status of the modem. Possible values include:

Conn—Modem is connected to a remote host.

B—Inoperable state, which is configured by the modem bad command.

B*—Inoperable state, which is configured by the modem startup-test command during initial power-up testing.

b—Modem is busied out. This can be manually configured by the modem busyout line configuration command.

Reset—Modem is in reset mode.

D/L—Modem is downloading firmware.

Bad FW—Downloaded modem firmware is not operational.

Busy—Modem is out of service and not available for calls.

Idle—Modem is ready for incoming and outgoing calls.

Tx/Rx

Transmission and receiving speed for the most recently connected call.

G

Modem group number assigned to the modem. The group number 0 means the modem is not part of any group.

Duration

Time duration, in hours: minutes: seconds, of the current call or the last call.

Modem functions

The following modem functions are displayed on manageable modems. A field that is available and turned on is marked with an x. An unavailable field is marked with a dash (-).

TX—Transmit Data. The DTE device transmits data to the DCE device.

RX—Receive Data. The DCE device receives data from the DTE device.

RTS—Request To Send. The DTE device signals to the DCE device that the DTE device accepts data into its buffers.

CTS—Clear To Send. The DCE device signals to the DTE device that the DCE device accepts data into its buffers.

DSR—Data Set Ready. The modem is ready to start communication.

DCD—Data Carrier Detect. The DCE device indicates to the DTE device that a call is present and established with a remote modem. Dropping the DCD function terminates the session.

DTR—Data Terminal Ready. The DTE device indicates to the DCE device that it accepts calls.

Firmware

Installed modem firmware.

Modem config

Current modem configuration, which includes the fields Incoming, Outgoing, Incoming and Outgoing, and Unknown.

Protocol

Protocol the modem is running such as Normal, Direct, reliable/Microcom Network Protocol (MNP) 4, and reliable/Link Access Procedure for Modems (LAPM).

Compression

Compression algorithm running on the modem, such as None, V42bis, and MNP5.

Management config

Indicates if the modem is configured for out-of-band feature polling.

TX signals

Transmit signal levels. For modulations that do not support signal to noise calculations, the ratio is 0.

RX signals

Transmit signal levels.

Last clearing of "show modem" counters

Last time the modem's counters were cleared using the clear modem counters command. A summary of modem events also appears.

Incoming completes and failures—Total number of incoming connection requests that the modem answered and successfully or unsuccessfully connected with the remote DCE device.

Outgoing completes and failures—Total number of outgoing connection requests that the modem dialed and successfully or unsuccessfully connected with the remote DCE device.

Failed dial attempts—Number of times the modem attempted to dial out but the call failed to leave the modem.

Ring no answers—Number of times the integrated modem detected ringing but did not answer the incoming call.

Busied outs—Number of times the integrated modem was intentionally taken out of service (for example, the modem busyout command was enabled on the modem).

No dial tones—Number of times the dial-out attempt failed because the modem failed to detect a dial tone.

Dial timeouts—Number of times the modem has timed out while attempting to dial.

Watchdog timeouts—Number of times the modem internal watchdog timer has expired.

No carriers—Number of times the modem disconnected because no carrier was present.

Link failures—Number of times the modem has detected a link failure.

Resets—Number of times the modem has been reset.

recover oob—Number of times the out-of-band feature has been cleared and re-initialized.

Protocol timeouts and errors—Number of times the modem protocol failed to make a call connection.

Lost events—Number of incomplete modem events performed by the modem.

Transmit Speed Counters:

List of connection speeds that were sent by the modem.

Receive Speed Counters:

List of connection speeds that were received by the modem.

Connection Speeds
# of connections

A complete summary of possible connection speeds and the actual number of connections that occurred at those speeds. Depending on which modem port module and version of software you are running, possible connection speeds range from 75 to 56,000 bits per second (bps). The number of successful connections is displayed directly beneath the connection speed identifier. For example, the following output shows that three connections were made at 56 kbps:

Connection Speeds 56000
# of connections 3


The following example shows the output for modem group 1, which comprises modem 1/0 through modem 1/23:

Router# show modem group 1

              Incoming calls       Outgoing calls    Busied   Failed  No    Succ
Grp  Usage  Succ   Fail  Avail   Succ   Fail  Avail  Out      Dial    Ans   Pct.
1     0%     0      0     24      0      0     24       0        0    0     0%
Modem Group 1: 1/0, 1/1, 1/2, 1/3, 1/4, 1/5, 1/6, 1/7, 1/8, 1/9, 1/10, 1/11, 1/12, 1/13, 
1/14, 1/15, 1/16, 1/17, 1/18, 1/19, 1/20, 1/21, 1/22, 1/23

Related Commands

Command
Description

show modem version

Displays version information about the modem firmware, controller and DSP code (for 56-kbps modems only), and boot code.


show modem at-mode

To display a list of the manageable Microcom modems that have open modem attention (AT) sessions and a list of users logged in to those sessions, use the show modem at-mode command in EXEC mode.

show modem at-mode

Syntax Description

This command has no arguments or keywords.

Command Modes

EXEC

Command History

Release
Modification

11.2

This command was introduced.


Examples

The report from the show modem at-mode command is self explanatory. The following output shows that modem 1/1 has one open AT directly connected session:

Router# show modem at-mode

Active AT-MODE management sessions:
Modem    User's Terminal
1/1 0    cty 0

show modem bundled-firmware

To display a a list of available modem firmware running in a Cisco AS5800 access server, use the show modem bundled-firmware command in EXEC mode.

show modem bundled-firmware

Syntax Description

This command has no arguments or keywords.

Command Modes

EXEC

Command History

Release
Modification

11.3(5)AA

This command was introduced.


Usage Guidelines

Use this command instead of the the show modem mapping command on the Cisco AS5800 access servers. The show modem bundled-firmware command is useful for displaying a list of available modem firmware running in the access server.

Examples

The report from the show modem bundled-firmware command is self explanatory. The following sample output shows firmware images by slot number:

Router# show modem bundled-firmware

List of bundled modem firmware images by slot
  Slot 4
    2.6.2.0
  Slot 5
    2.6.2.0
  Slot 6
    2.6.2.0
  Slot 7
    2.6.2.0
  Slot 8
    2.6.2.0

Related Commands

Command
Description

copy

Copies any file from a source to a destination, including a source or destination URL for a TFTP network server, or for Flash memory.

copy modem

Copies modem firmware to integrated modems in an access server.

show modem mapping

Displays a snapshot of all the firmware versions running on all the modems in access servers besides the AS5800.


show modem call-stats

To display the local disconnect reasons for all modems inside an access server or router, use the show modem call-stats command in EXEC mode.

show modem call-stats [slot]

Syntax Description

slot

(Optional) Slot number, which limits the display output to a particular range of modems in the system.


Command Modes

EXEC

Command History

Release
Modification

11.3

This command was introduced.


Usage Guidelines

Use this command to find out why a modem ended its connection or why a modem is not operating at peak performance.

Local disconnect reasons for a particular modem are listed across the top of the screen display. For example, see lostCarr, dtrDrop, rmtLink, wdogTimr, compress, retrain, inacTout, and linkFail in the following output:

Router# show modem call-stats

  dial-in/dial-out call statistics

       lostCarr  dtrDrop  rmtLink wdogTimr compress  retrain inacTout linkFail
  Mdm 
* 0/0 
* 0/1 

In the body of the screen display, the number of times an error occurred on a specific modem is displayed (see the # column). The % column shows the total running percent that a modem was logged for the specified disconnect reason with respect to the entire modem pool. For example, out of all the times that the lostCarr error occurred on all the modems in the system, the lostCarr error occurred 2 percent of the time on modem 0/0.

Router# show modem call-stats

  dial-in/dial-out call statistics

       lostCarr  dtrDrop  rmtLink wdogTimr compress  retrain inacTout linkFail
  Mdm     #   %    #   %    #   %    #   %    #   %    #   %    #   %    #   %
* 0/0     6   2    2   3    1   0    0   0    0   0    0   0    0   0    0   0
* 0/1     5   2    2   3    2   1    0   0    0   0    0   0    0   0    0   0

Bad or malfunctioning modems are detected by an unusually high number of disconnect counters for a particular disconnect reason. For example, if modem 1/0 had an astronomically high number of compression errors compared to the remaining modems in system, modem 1/0 would probably be bad or inoperable.

To reset the counters displayed by the show modem call-stats command, issue the clear modem counters command.


Note Remote disconnect reasons are not described by this command.


Examples

The following example shows call statistics for the show modem call-stats command. Because of the screen size limitation of most terminal screen displays, all the possible disconnect reasons cannot be displayed at the same time. Only the top eight most frequently experienced disconnect reasons are displayed.

Router# show modem call-stats

  dial-in/dial-out call statistics

       lostCarr  dtrDrop  rmtLink wdogTimr compress  retrain inacTout linkFail
  Mdm     #   %    #   %    #   %    #   %    #   %    #   %    #   %    #   %
* 0/0     6   2    2   3    1   0    0   0    0   0    0   0    0   0    0   0
* 0/1     5   2    2   3    2   1    0   0    0   0    0   0    0   0    0   0
  0/2     5   2    2   3    4   3    0   0    0   0    0   0    0   0    0   0
* 0/3     5   2    2   3    2   1    0   0    0   0    0   0    0   0    0   0
* 0/4     5   2    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 0/5     5   2    2   3    2   1    0   0    0   0    0   0    0   0    0   0
* 0/6     4   1    2   3    2   1    0   0    0   0    0   0    0   0    0   0
* 0/7     4   1    2   3    4   3    0   0    0   0    0   0    0   0    0   0
* 0/8     6   2    1   1    3   2    0   0    0   0    0   0    0   0    0   0
* 0/9     5   2    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 0/10    5   2    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 0/11    5   2    1   1    2   1    0   0    0   0    0   0    0   0    0   0
  0/12    5   2    2   3    2   1    0   0    0   0    0   0    0   0    0   0
* 0/13    5   2    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 0/14    5   2    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 0/15    5   2    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 0/16    5   2    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 0/17    5   2    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 0/18    5   2    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 0/19    5   2    1   1    3   2    0   0    0   0    0   0    0   0    0   0
* 0/20    5   2    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 0/21    5   2    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 0/22    5   2    1   1   11  10    0   0    0   0    0   0    0   0    0   0
* 0/23    5   2    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 2/0     4   1    2   3    2   1    0   0    0   0    0   0    0   0    0   0
* 2/1     5   2    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 2/2     5   2    2   3    0   0    0   0    0   0    0   0    0   0    0   0
* 2/3     5   2    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 2/4     5   2    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 2/5     5   2    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 2/6     4   1    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 2/7     5   2    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 2/8     5   2    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 2/9     4   1    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 2/10    5   2    1   1    0   0    0   0    0   0    0   0    0   0    0   0
* 2/11    5   2    1   1    5   4    0   0    0   0    0   0    0   0    0   0
* 2/12    5   2    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 2/13    5   2    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 2/14    5   2    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 2/15    4   1    1   1    3   2    0   0    0   0    0   0    0   0    0   0
* 2/16    4   1    1   1    3   2    0   0    0   0    0   0    0   0    0   0
* 2/17    5   2    2   3    9   8    0   0    0   0    0   0    0   0    0   0
* 2/18    4   1    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 2/19    3   1    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 2/20    7   3    1   1    8   7    0   0    0   0    0   0    0   0    0   0
* 2/21    5   2    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 2/22    4   1    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 2/23    5   2    1   1    2   1    0   0    0   0    0   0    0   0    0   0
 Total  233       59      110        0        0        0        0        0

  dial-out call statistics

         noCarr noDitone     busy    abort dialStrg autoLgon dialTout  rmtHgup
  Mdm     #   %    #   %    #   %    #   %    #   %    #   %    #   %    #   %
* 0/0     1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/1     0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
  0/2     0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/3     1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/4     1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/5     0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/6     1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/7     5   5    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/8     0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/9     1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/10    0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/11    5   5    0   0    0   0    0   0    0   0    0   0    0   0    0   0
  0/12    0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/13    0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/14    1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/15    1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/16    2   2    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/17    4   4    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/18    5   5    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/19    1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/20    0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/21    0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/22    5   5    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/23    1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/0     2   2    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/1     3   3    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/2     0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/3     0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/4     0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/5     1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/6     1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/7     4   4    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/8     7   8    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/9     4   1    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 2/10    1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/11    1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/12    1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/13    1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/14    4   4    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/15    1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/16    1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/17    5   5    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/18    5   5    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/19    3   3    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/20    0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/21    4   4    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/22    2   2    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/23    0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
 Total   84        0        0        0        0        0        0        0

Table 69 describes the significant fields shown in the display.

Table 69 show modem call-stats Field Descriptions 

Field
Description

dial-in/dial-out call statistics

This category of disconnect reasons can happen only in dial-in or dial-out scenarios.

wdogTimr

Watchdog timeout. An obscure firmware problem occurred. This is a rare disconnect reason.

compress

Compression. An error was detected during decompression, which caused the internal decompression dictionary to overflow. This could be caused by a modem dialing in that is using a slightly different compression algorithm.

retrain

Retrain failure. A connection was lost and not reestablished after three attempts.

inacTout

Inactivity timeout. The time specified in the AT/T command has expired. No modem data transfers were detected during that period.

linkFail

Link failure. The protocol level link failed while using Microcom Network Protocol (MNP)-10 or Link Access Procedure for Modems (LAPM) in reliable mode.

moduFail

Modulation error. An error was detected at the Digital Signal Processor (DSP) chip level, which caused a disconnect.

mnpProto

MNP10 protocol error. An uncorrectable error occurred during a MNP-10 connection.

lapmProt

LAPM protocol error. An uncorrectable error occurred during a LAPM connection.

lostCarr

Lost carrier. The modem firmware detected a carrier drop during a connection. The cause for the carrier drop could be the loss of signal from the remote modem or the result of a error detection.

dtrDrop

DTR drop. The modem disconnected because the DTR signal from the host became inactive.

userHgup

User hang up. The modem disconnected because a command such as ATH was detected.

rmtlink

Remote link disconnect. If an MNP-10 reliable link is established, the remote modem sends the disconnect reason across the link before disconnecting. The disconnect reason displayed is LOCAL (remote link disconnect) and REMOTE (the reason the remote modem disconnected).

trminate

Terminate. A password security error occurred in the Microcom High Density Management System (HDMS). This error occurs only with Microcom modems.

callBkfa

Callback failed. This error applies to leased line connections only. A switched line connection failed and a connection still cannot be made on the leased line.

dial-out call statistics

This category of disconnect reasons can happen only in a dial-out scenario.

noCarr

No carrier. The called number answered, but no answer tone was detected after the appropriate wait.

noDitone

No dial tone. No dial tone was detected after the modem went off hook.

busy

Busy. A busy signal was detected while the local modem was attempting to dial.

abort

Abort. A character was received from the remote host after the dial command was issued and before a connection was established.

dialStrg

Dial string error. An invalid character was detected in the dial string, which forced the dial attempt to terminate.

autoLgon

Autologon error. An autologon sequence did not successfully complete.

dialTout

Dial timeout. When a semicolon is used as a dial modifier, the modem returns to the command state as indicated by an "OK." This allows a continuation of the dial string. If a period of time elapses as specified in the S7 register without the dial string completing, the attempt is aborted with dial timeout as the disconnect reason.

rmtHgup

Remote hang-up. The modem disconnected because the remote modem disconnected the call and dropped DTR.

blacklst

Blacklist. In a country that supports blacklisting, an attempt was made to go off hook with a null dial string (ATD).

ccpNssn

CCP not seen. The credit card prompt (also known as Bong) was not detected.

faxClasz

Fax class 2 error. An abnormal termination to a fax transmission was detected.

Total

Total number of times the disconnect reason occurred among all the modems in the system.


show modem calltracker

To display all information stored within the Call Tracker active or history database for the latest call assigned to a specified modem, use the show modem calltracker command in privileged EXEC mode.

show modem calltracker [slot/port]

Syntax Description

slot/port

(Optional) Location of a slot and modem port. Remember to include the slash mark when entering this argument.


Command Modes

Privileged EXEC

Command History

Release
Modification

12.1(3)T

This command was introduced.


Usage Guidelines

This command allows you to display all Call Tracker data for a given modem when you do not have the call handle readily available and do not want to search the Call Tracker database.

Examples

Router# show modem calltracker 1/1

-------------------------- call handle=0000000058 --------------------------
status=Active, service=PPP, origin=Answer, category=Modem
DS0 slot/cntr/chan=0/0/22, called=71071, calling=6669999
userid=router5200, ip=172.19.4.2, mask=255.255.255.0
setup=10/16/1999 18:29:20, conn=0.10, phys=17.00, service=24.71, authen=24.71
init rx/tx b-rate=28800/33600, rx/tx chars=0/0
resource slot/port=1/1, mp bundle=0, charged units=0, account id=75
idb handle=0x6185B968, tty handle=0x612F8598, tcb handle=0x0
----------------------------------------------------------------------------
protocol: last=LAP-M, attempted=LAP-M
compression: last=V.42bis-Both, supported= V.42bis-RX V.42bis-TX
standard: last=V.34+, attempted=V.34+, initial=V.34+

snr=35 dB, sq=3, rx/tx level=-16/-15 dBm
phase jitter: freq=0 Hz, level=0 degrees
far end echo level=-83 dBm, freq offset=0 Hz
phase roll=-99 degrees, round-trip delay=1 msecs
digital pad=None dB, digital pad comp=0
rbs pattern=0, constellation=16 point
rx/tx: symbol rate=3429/3429, carrier freq=1959/1959
rx/tx: trellis code=0/0, preemphasis index=6/0
rx/tx: constellation shape=Off/On, nonlinear encode=Off/On
rx/tx: precode=Off/On, xmit level reduct=2/2 dBm
rx/tx: chars=0/0, general info=0x0
rx/tx: link layer chars=0/0, NAKs=0/0
error corrected: rx/tx=0/0, rx bad=0
ec retransmissions=0, retransmitted frames=0
rx/tx ppp slip=0/0, bad ppp slip=0

rx/tx b-rate: last=28800/33600, lowest=28800/33600, highest=28800/33600
phase 2 projected max rx b-rate: client=19200, host=24000
phase 4 desired rx/tx b-rate: client=28800/33600, host=28800/33600
retrains: local=0, remote=0, failed=0
speedshift: local up/down=0/0, remote up/down=0/0, failed=0

v110: rx good=0, rx bad=0, tx=0, sync lost=0
SS7/COT status=0x00
v90: status=No Attempt, client=(n/a), failure=None

rx/tx: max neg I frame=128/128, neg window=15/15
v42bis size: dictionary=1024, string=64
T401 timeouts=0, tx window closures=0, rx overruns=0
test err=0, reset=0, v0 synch loss=0
mail lost: host=0, sp=0

duration(sec)=16, disc reason=0x0
disc text=(n/a)

                --------5---------10--------15--------20--------25--------30
line shape  : 0x1920212120202120202021202020202020202020201F1D191100
v8bis capab : 0x00000000000000000000000000000000000000000000
v8bis mod sl: 0x00000000000000000000000000000000000000000000
v8 jnt menu : 0x01E0C14513942A000000000000000000000000000000
v8 call menu: 0x01C14513942A00000000000000000000000000000000
v90 training: 0x00000000
v90 sgn ptrn: 0x00000000
state trnsn : 0x00010203041020404243FF00000000000000000000000000000000000000
                0000
portwre diag: 0x00000000000000000000000000000000
phase 2 info: 0x010000F4EF221FF37E0001E4EFA21FF2E30001A4EF980101B7CF98003C00
                00000024EF40000502160AE0304DFFFECE07A707A70D650D6500
phase 4 info: 0x01834070808340708000
----------------------------------------------------------------------------

Related Commands

Command
Description

show call calltracker active

Displays all information stored within the Call Tracker active database for all active calls.

show call calltracker handle

Displays the detailed data stored within Call Tracker for a specific call having a specified unique call handle identifier.

show call calltracker history

Displays all the information stored within the Call Tracker history database table for the most recent disconnected calls.


show modem configuration

To display the current modem configuration for digital MICA technologies modems loaded inside an access server or router, use the show modem configuration command in EXEC mode.

show modem configuration [slot/port]

Syntax Description

slot/port

(Optional) Slot and modem port location. If this number is not specified, statistics for all connected modems are displayed. (Include the forward slash (/) when entering this argument.)


Command Modes

EXEC

Command History

Release
Modification

11.2 P

This command was introduced.

12.1(5)T

This command was enhanced to display information about digital modems on the Cisco 3600 series router that support V.110.


Examples

The following is sample output from the show modem configuration command. A specific modem, 0/0, has been designated. V.110 information is highlighted in this example.

Router# show modem configuration 0/0

  S-Reg   Value   Meaning
 ——-|——-|———————————————
    S-- = 1       Country Code is Default u-law
    S00 = 0       Auto Answer immediately
    S01 = 0       Reserved
    S02 = 43      escape character is 0x2B or '+'
    S03 = 13      carriage return character is 0xD
    S04 = 10      line feed character is 0xA
    S05 = 8       backspace character is 0x8
    S06 = 2       pause 2 seconds before blind dialing
    S07 = 60      wait up to 60 seconds for carrier after dialing
    S08 = 2       comma adds 2 second dial delay
    S09 = 317     BitMap register value = 0x13D
    S10 = 14      1.4 second delay for hangup after carrier loss
    S11 = 0       In Answer Mode
    S12 = 3       3 Data Bits
    S13 = 3       Space Parity
    S14 = 1       1 Stop Bits
    S15 = 1       V.42 ODP generation enabled
    S16 = 50      5.0 second Error Correction autodetect timeout
    S17 = 100     10.0 second Error Correction negotiation timeout
    S18 = 13      Error Correction fallback char is 0xD
    S19 = 12      Error Correction retransmission limit is 12
    S20 = 256     Error Correction frame length is 256 octets
    S21 = 3       V42bis or MNP Data Compression
    S22 = 0       ARA Error Correction is disabled
    S23 = 1       V.42 Error Correction enabled
    S24 = 1       MNP Error Correction enabled
    S25 = 0       Link Protocol Fallback to Async framing
    S26 = 0       Using TDM slice 0
    S27 = 0       Calling Tone disabled
    S28 = 0       Guard Tone disabled
    S29 = 8       V.110 modem standard
    S30 = 33600   Maximum connect rate of 33600 bps
    S31 = 300     Minimum connect rate of 300 bps
    S32 = 2       Bit Errors >= 1:1000 cause recovery
    S33 = 500     Fallback/Fallforward Squelch Timer is 500ms
    S34 = 2000    Fall Forward Timer is 20.0 seconds
    S35 = 50      Fall Back Timer is 0.50 seconds
    S36 = 20      Terminate timeout is 20 seconds
    S37 = 60      Wait 60 seconds for data mode timeout
    S38 = 14      1.4 second lost carrier to hang-up delay
    S39 = 7       Transmit level setting of -13dBm
    S40 = 4       4 consecutive retrains cause link disconnect
    S41 = 5       V.34 maximum symbol rate of 3429 baud
    S42 = 0       V.34 minimum symbol rate of 2400 baud
    S43 = 2       V.34 carrier frequency is Auto Selection
    S44 = 11      V.34 Preemphasis filter selection is Automatic
    S45 = 0       Null transmit and receive Signalling Type
    S46 = 0       No call progress tone detection
    S47 = 2       +++ escape detection enabled for originate mode only
    S48 = 1       AT command processor enabled
    S49 = 0       no call setup delay
    S50 = 60000   Maximum PCM connect rate of 60000 bps
    S51 = 28000   Minimum PCM connect rate of 28000 bps
    S52 = 1       Digital Pad Compensation is enabled
    S53 = 3       V.8bis is enabled
    S57 = 2400    User rate for V.110 connection is 2400 bps
    configuration index = 59, value = 0x3

The following example uses the show modem configuration command to display the configuration for modem 0/1,