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Cisco IOS Software Releases 12.1 Special and Early Deployments

Cisco SOHO Series - Release Notes for Release 12.1(5)YC

Table Of Contents

Release Notes for the Cisco SOHO 70 Series for Cisco IOS Release 12.1(5)YC

Contents

System Requirements

Memory Requirements

Hardware Supported

Determining Your Software Release

Upgrading to a New Software Release

Feature Set Tables

New and Changed Information

New Software Features in Release 12.1(5)YC1

OpenDSL

Limitations and Restrictions

Important Notes

OpenDSL Issues for the Cisco SOHO 70 Routers

Caveats

Resolved Caveats - Releases 12.1(5)YC2 and 12.1(5)YC3

Management

Caveats for Release 12.1(5)YC1

Resolved Caveats - Release 12.1(5)YC1

Unresolved Caveats - Release 12.1(5)YC1

Related Documentation

Release-Specific Documents

Platform-Specific Documents

Feature Modules

Feature Navigator

Cisco IOS Software Documentation Set

Documentation Modules

Release 12.1 Documentation Set

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Contacting TAC by Using the Cisco TAC Website

Contacting TAC by Telephone


Release Notes for the Cisco SOHO 70 Series for Cisco IOS Release 12.1(5)YC


March 25, 2002

These release notes for the Cisco SOHO series routers describe the enhancements provided in Cisco IOS Release 12.1(5)YC3. These release notes are updated as needed. Use these release notes with Cross-Platform Release Notes for Cisco IOS Release 12.1 located on Cisco.com and the Documentation CD-ROM.

For a list of the software caveats that apply to Cisco IOS Release 12.1(5)YC3, see the "Caveats" section and Caveats for Cisco IOS Release 12.1 T. The caveats document is updated for every maintenance release and is located on Cisco.com and the Documentation CD-ROM.

Contents

These Release Notes describe the following topics:

System Requirements

New and Changed Information

Limitations and Restrictions

Important Notes

Caveats

Related Documentation

Obtaining Documentation

Obtaining Technical Assistance

System Requirements

This section describes the system requirements for Cisco IOS Release 12.1(5)YC3 and includes the following sections:

Memory Requirements

Hardware Supported

Determining Your Software Release

Upgrading to a New Software Release

Feature Set Tables

Memory Requirements

Table 1 Memory Requirements for the Cisco SOHO Series 

Platform Name
Software Image
Flash Memory
DRAM Memory
Runs from

SOHO 76 and SOHO 77

soho70-y1-mz

8 MB

16 MB

RAM


Hardware Supported

Cisco IOS Release 12.1(5)YC3 supports the Cisco SOHO series routers:

SOHO 76

SOHO 77

The SOHO 76 and SOHO 77 are small office and home office (SOHO) asymmetric digital subscriber line (ADSL) routers each with one Ethernet interface for connection to a service provider networks.

The SOHO routers also provide the following key hardware features:

Connection to an ADSL network through an ADSL port.

A central processing unit: 50 MHz MPC 855T RISC processor.

Ability to be stacked or mounted on a wall.

Locking power connectors and a Kensington-compatible locking slot.

For detailed descriptions of the new hardware features, see the "New and Changed Information" section.

Table 2 Supported Interfaces for the Cisco SOHO Series 

Router
Ethernet Ports
ADSL Ports
Console Ports

SOHO 76 and SOHO 77

One 10BaseT (RJ-45)

RJ-11

RJ-45


Determining Your Software Release

To determine the version of Cisco IOS software running on your Cisco 800 series router, log in to the router and enter the show version EXEC command:

router> show version
Cisco Internetwork Operating System Software 
IOS (tm) 800 Software (C800-Y6-MW), Version 12.1(5)YC3, RELEASE SOFTWARE

Upgrading to a New Software Release

For general information about upgrading to a new software release, see Cisco IOS Upgrade Ordering Instructions located at:

http://www.cisco.com/warp/public/cc/cisco/mkt/ios/prodlit/957_pp.htm

Feature Set Tables

The Cisco IOS software is packaged in feature sets consisting of software images—depending on the platform. Each feature set contains a specific set of Cisco IOS features. Release 12.1(5)YC3 supports the same feature sets as Releases 12.1 and 12.1 T, but Release 12.1(5) can include new features supported by the Cisco SOHO series routers.

Table 3 lists the features and feature sets supported by the Cisco SOHO series routers in Cisco IOS Release 12.1(5)YC3, and uses the following conventions:

Yes—The feature is supported in the software image.

No—The feature is not supported in the software image.


Note This table might not be cumulative or list all the features in each image. You can find the most current Cisco IOS documentation on Cisco.com. These electronic documents may contain updates and modifications made after the hardcopy documents were printed.


Table 3 Feature List by Feature Set for the Cisco SOHO Series 

 
Feature Set
Features
soho70-y1-mz
   
Address Conservation
 

DHCP Client Address Negotiation

Yes

IPCP Address Negotiation

Yes

NAT

Yes

Bandwidth Optimization
 

NetBIOS Name Caching

No

STAC Compression

Yes

Business-Class Quality of Service
 

CBR, VBRnrt, UBR Traffic Classes

Yes

Class-Based Weighted Fair Queuing

No

IP Policy Routing

No

Per-Virtual Circuit Queuing

No

Per-Virtual Circuit Shaping

No

Weighted Random Early Detection

No

Business-Class Security
 

GRE Tunneling

No

IP Basic and Extended Access Lists

Yes

NetBIOS Access Lists

No

PAP, CHAP, Local Password

Yes

Route and Router Authentication

Yes

Ease of Use and Deployment
 

Cisco Fast Step Software

No

Easy IP Phase I and II

Yes

PPPoE MTU Adjustment

Yes

Enhanced Security
 

Cisco IOS Firewall

No

Context-Based Access Control Lists

No

Denial-of-Service Detection

No

IPSec Encryption with 3DES and L2TP

No

Java Blocking

No

Real-Time Alerts

No

LAN
 

IP

Yes

IPX

No

Transparent Bridging

Yes

Management
 

CiscoView

No

OpenDSL

Yes

SNTP

Yes

SNMP, Telnet, Console Port

Yes

Syslog

Yes

TACACS+ (also a security feature)

No

TFTP Client and Server

Yes

Routing
 

IP Enhanced IGRP

No

IP Multicast (relay only)

No

IP-Policy Routing

No

IPX RIP/SAP IPX WAN

No

RIP, RIPv2

Yes


New and Changed Information

The following section lists the new software features supported by the Cisco SOHO series for Release 12.1(5)YC3 and above.

New Software Features in Release 12.1(5)YC1

The following new software features are supported by the Cisco SOHO series for Cisco IOS Release 12.1(5)YC1 and above:

OpenDSL

This feature implements auto-provisioning of the Cisco SOHO 70 Series routers. Auto-provisioning operates at bootup, and includes two procedures: Device Authentication and Image Maintenance. The router will be authenticated at bootup using its vendor ID and serial number. It then requests the Proxy Element to download its configuration file, and configures itself from CLIs in this file. It then polls for configuration changes, and downloads a new image and configuration file, if available, to retrieve the latest changes.

Limitations and Restrictions

The CISCO-DSL-CPE-MIB is partially supported by the Cisco SOHO 70 routers for the OpenDSL feature. Only those objects used in the Device Authentication and Image Maintenance procedures are supported. These objects are:

All objects in the cdcAssetGroup

All objects in the cdcImageGroup

Objects cdcAutoConfRestartRequired and cdcAutoConfRestart in the cdcAutoConfGroup

Important Notes

The following sections contain important notes about Cisco IOS Release 12.1(5)YC3.

OpenDSL Issues for the Cisco SOHO 70 Routers

The Cisco SOHO 70 routers with OpenDSL are preloaded with a CLI configuration such as "autoconfigure" instead of with no configuration. If a router is not loaded with some configuration, it will enter the initial console-user configuration dialog, which requires input from the user to get the router started.

If the image has been deleted by the user, the user needs to clear flash memory to allow the downloading of a new image during auto provisioning.

There is no WarmRestart action available for the routers. Selecting WarmRestart on CDCM will not reload the routers.

Configuration files must conform to the following.

There must be no leading or trailing spaces in the name and revision fields of the image name or configuration file name. The dot symbol "." can only be used as the separator between ID and Revision fields.

Configuration files downloaded from the PE must not contain any of the following CLIs:

snmp server

engineID

local

any CLI from the configuration terminal mode, such as help or write memory

Caveats

Caveats describe unexpected behavior in Cisco IOS software releases. Severity 1 caveats are the most serious caveats; severity 2 caveats are less serious. Severity 3 caveats are moderate caveats, and only select severity 3 caveats are included in the caveats document.

For information on caveats in Cisco IOS Release 12.1 T, see Caveats for Cisco IOS Release 12.1 T.

All caveats in Cisco IOS Release 12.1 are also in Cisco IOS Release 12.1 T.

For information on caveats in Cisco IOS Release 12.1, see Caveats for Cisco IOS Release 12.1, which lists severity 1 and 2 caveats and is located on Cisco.com and the Documentation CD-ROM.


Note If you have an account with Cisco.com, you can also use the Bug Toolkit to find select caveats of any severity. To reach the Bug Toolkit, log in toCisco.com and click Service & Support: Technical Assistance Center: Tool Index: Bug Toolkit. Another option is to go to http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. 


Resolved Caveats - Releases 12.1(5)YC2 and 12.1(5)YC3

This section describes unexpected behavior that is fixed in Releases 12.1(5)YC2 and 12.1(5)YC3.

Management

CSCdw65903

An error can occur with management protocol processing. Please use the following URL for further information:

http://www.cisco.com/cgi-bin/bugtool/onebug.pl?bugid=CSCdw65903 

Caveats for Release 12.1(5)YC1

This section describes possibly unexpected behavior by Release 12.1(5)YC1, specific to the Cisco SOHO 70 routers. These caveats are all of severity 3 (moderate).

Resolved Caveats - Release 12.1(5)YC1

This section describes possibly unexpected behavior by software releases prior to Release 12.1(5)YC1 that have been resolved in Release 12.1(5)YC1 and above.

CSCdt77246:

When a router is configured for PPPoE and IP NAT, and an incoming packet does not contain an MSS field or its TCP option field is not terminated by 0, the router might stop routing packets. This defect has been fixed in 12.1(5)YC1 release.

CSCdt35967:

When using CODEC g711alaw & g711ulaw, c827-4v fails to make an outgoing call to another Cisco voice gateway. This defect has been fixed in 12.1(5)YC1 release.

CSCds92106:

C827-4v may hang during system bootup. This defect has been fixed in 12.1(5)YC1 release.

Unresolved Caveats - Release 12.1(5)YC1

This section describes possibly unexpected behavior by Release 12.1(5)YC1.

CSCdt47054

When the router is configured to an ATM PVC with PPPoE encapsulation, it unexpectedly resets when the ATM PVC is removed in a subsequent configuration while the PPPoE session is still active.

CSCdt61879

When the configuration file URL in the ImageTable script is changed to point to a different, new configuration file and the router is reloaded, the previous configuration file is downloaded, rather than the new one. The problem has been traced to the cache in the PE, which retains the previous URL of the configuration file and sends that URL to the tftp server. The workaround is to clear the PE cache before reloading the router. This forces the PE to reload its cache with the latest information from the ImageTable script.

CSCdt61928

The router unexpectedly resets when executing cl or de commands in exec mode. The workaround is to expand these commands to at least cle and deb.

CSCdt61929

A zero byte configuration file will cause the router to operate in a loop and repeatedly download the configuration file.

Related Documentation

The following sections describe the documentation available for the Cisco SOHO series routers. Typically, these documents consist of hardware and software installation guides, Cisco IOS configuration and command references, system error messages, feature modules, and other documents.

Documentation is available as printed manuals or electronic documents, except for feature modules, which are available online on Cisco.com and the Documentation CD-ROM.

Use these release notes with the documents listed in the following sections:

Release-Specific Documents

Platform-Specific Documents

Feature Modules

Cisco IOS Software Documentation Set

Release-Specific Documents

The following documents are specific to Release 12.1. They are located on Cisco.com and the Documentation CD-ROM.

Release Notes for Cisco IOS Release 12.1

On Cisco.com at:

Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Release Notes: Cross-Platform Release Notes

On the Documentation CD-ROM at:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Release Notes: Cross-Platform Release Notes

Product bulletins, field notices, and other release-specific documents on Cisco.com at:

Technical Documents: Product Bulletins

Caveats for Cisco IOS Release 12.1 and 12.1 T 

As a supplement to the caveats listed in the "Caveats" section section in these release notes, see the Caveats for Cisco IOS Release 12.1 and Caveats for Cisco IOS Release 12.1 T  documents, which contain caveats applicable to all platforms for all maintenance releases of IOS Releases 12.1 and 12.1 T.

On Cisco.com at:

Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Caveats

On the Documentation CD-ROM at:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Caveats


Note If you have an account with Cisco.com, you can also use the Bug Toolkit to find select caveats of any severity. To reach the Bug Toolkit, log in toCisco.com and click Service & Support: Technical Assistance Center: Tool Index: Bug Toolkit. Another option is to go to http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. 


Platform-Specific Documents

These documents are available for the Cisco SOHO series routers on Cisco.com and the Documentation CD-ROM:

Cisco SOHO Series - Release Notes for Release 12.1(5)YC

Configuration Note for Cisco SOHO Series Routers

Regulatory Compliance and Safety Information for Cisco SOHO 76 and 77 Routers

On Cisco.com at:

Technical Documents: Documentation Home Page: Access Servers and Access Routers: Fixed Configuration Access Routers: Cisco SOHO Series Routers

On the Documentation CD-ROM at:

Cisco Product Documentation: Access Servers and Access Routers: Fixed Configuration Access Routers: Cisco SOHO Series Routers

Feature Modules

Feature modules describe new features supported by Release 12.1(5)YC3 and are updates to the Cisco IOS documentation set. A feature module consists of a brief overview of the feature, benefits, configuration tasks, and a command reference. As updates, the feature modules are available online only. Feature module information is incorporated in the next printing of the Cisco IOS documentation set.

To reach the Release 12.1(5)YC3 feature modules:

On Cisco.com, click on this path:

Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1: New Feature Documentation: New Features in 12.1-Based Limited Lifetime Releases: New Features in Release 12.1 YC: New Features in Release 12.1(5)YC

From the Documentation CD-ROM, click on this path:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.1: New Feature Documentation: New Features in 12.1-Based Limited Lifetime Releases: New Features in Release 12.1 YC: New Features in Release 12.1(5)YC

Feature Navigator

Feature Navigator is a web-based tool that enables you to quickly determine which Cisco IOS software images support a particular set of features and which features are supported in a particular Cisco IOS image. Feature Navigator is available 24 hours a day, 7 days a week.

To access Feature Navigator, you must have an account on Cisco.com. If you have forgotten or lost your account information, e-mail the Contact Database Administration group at cdbadmin@cisco.com. If you do not have an account on Cisco.com, go to http://www.cisco.com/register and follow the directions to set up an account.

To use Feature Navigator, you must have a JavaScript-enabled web browser such as Netscape 3.0 or later, or Internet Explorer 4.0 or later. Internet Explorer 4.0 always has JavaScript enabled. To enable JavaScript for Netscape 3.x or Netscape 4.x, follow the instructions provided with the web browser. For JavaScript support and enabling instructions for other browsers, check with the browser vendor.

Feature Navigator is updated when major Cisco IOS software releases and technology releases occur. You can access Feature Navigator at the following URL:

http://www.cisco.com/go/fn 

Cisco IOS Software Documentation Set

The Cisco IOS software documentation set consists of the Cisco IOS configuration guides, Cisco IOS command references, and several other supporting documents that are shipped with your order in electronic form on the Documentation CD-ROM—unless you specifically ordered printed versions.

Documentation Modules

Each module in the Cisco IOS documentation set consists of two types of books: a configuration guide and a corresponding command reference. Chapters in a configuration guide describe protocols, configuration tasks, Cisco IOS software functionality, and contain comprehensive configuration examples. Chapters in a command reference provide complete command syntax information. Use each configuration guide with its corresponding command reference.

The Cisco IOS software documentation set is available on Cisco.com and on the Documentation CD-ROM.

On Cisco.com at:

Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Configuration Guides and Command References

On the Documentation CD-ROM at:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Configuration Guides and Command References

Release 12.1 Documentation Set

Table 4 describes the contents of the Cisco IOS Release 12.1 software documentation set, which is available in both electronic and printed form.


Note You can find the most current Cisco IOS documentation on Cisco.com and the Documentation CD-ROM. These electronic documents may contain updates and modifications made after the hard-copy documents were printed.


On Cisco.com at:

Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1

On the Documentation CD-ROM at:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.1

Table 4 Cisco IOS Software Release 12.1 Documentation Set 

Books
Chapter Topics

Cisco IOS Configuration Fundamentals Configuration Guide

Cisco IOS Configuration Fundamentals Command Reference

Configuration Fundamentals Overview

Using the Command-Line Interface (CLI)

Using Configuration Tools

Configuring Operating Characteristics

Managing Connections, Menus, and System Banners

Using the Cisco Web Browser

Using the Cisco IOS File System

Modifying, Downloading, & Maintaining Configuration Files

Loading and Maintaining System Images

Maintaining Router Memory

Rebooting a Router

Configuring Additional File Transfer Functions

Monitoring the Router and Network

Troubleshooting a Router

Performing Basic System Management

System Management Using System Controllers

Web Scaling Using WCCP

Managing Dial Shelves

Cisco IOS Apollo Domain, Banyan VINES, DECnet, ISO CLNS, and XNS Configuration Guide

Cisco IOS Apollo Domain, Banyan VINES, DECnet, ISO CLNS, and XNS Command Reference

Overview of Apollo Domain, Banyan VINES, DECNET, ISO
CLNS, and XNS

Configuring Apollo Domain

Configuring Banyan VINES

Configuring DECnet

Configuring IOS CLNS

Configuring XNS

Cisco IOS AppleTalk and Novell IPX Configuration Guide

Cisco AppleTalk and Novell IPX Command Reference

AppleTalk and Novel IPX Overview

Configuring AppleTalk

Configuring Novell IPX

Cisco IOS Bridging and IBM Networking Configuration Guide

Cisco IOS Bridging and IBM Networking Command Reference, Volume I

Cisco Bridging and IBM Networking Command Reference, Volume II

Overview of SNA Internetworking

Overview of Bridging

Configuring Transparent Bridging

Configuring Source-Route Bridging

Configuring Token Ring Inter-Switch Link

Configuring Token Ring Route Switch Module

Overview of IBM Networking

Configuring Remote Source-Route Bridging

Configuring Data-Link Switching Plus+

Configuring Serial Tunnel and Block Serial Tunnel

Configuring LLC2 and SDLC Parameters

Configuring IBM Network Media Translation

Configuring Frame Relay Access Support

Configuring NCIA Server

Configuring the Airline Product Set

Configuring DSPU and SNA Service Point Support

Configuring SNA Switching Services

Configuring Cisco Transaction Connection

Configuring Cisco Mainframe Channel Connection Adapters

Configuring CLAW and TCP/IP Offload Support

Configuring CMPC and CSNA

Configuring CMPC+

Configuring the TN3270 Server

Cisco IOS Dial Services Configuration Guide: Terminal Services

Cisco IOS Dial Services Configuration Guide: Network Services

Cisco IOS Dial Services Command Reference

Large-Scale Dial Solutions

Cost-Control Solutions

Virtual Private Networks

X.25 on ISDN Solutions

Telco Solutions

Dial-Related Addressing Services

Internetworking Dial Access Scenarios

Preparing for Dial Access

Modem Configuration and Management

ISDN and Signalling Configuration

PPP Configuration

Dial-on-Demand Routing Configuration

Dial-Backup Configuration

Terminal Service Configuration

Cisco IOS Interface Configuration Guide

Cisco IOS Interface Command Guide

Interface Configuration Overview

Configuring LAN Interfaces

Configuring Serial Interfaces

Configuring Logical Interfaces

Cisco IOS IP and IP Routing Configuration Guide

Cisco IOS IP and IP Routing Command Reference

IP Overview

Configuring IP Addressing

Configuring DHCP

Configuring IP Services

Configuring Mobile IP

Configuring On-Demand Routing

Configuring RIP

Configuring IGRP

Configuring OSPF

Configuring IP Enhanced IGRP

Configuring Integrated IS-IS

Configuring BGP

Configuring Multicast BGP (MBGP)

Configuring IP Routing Protocol-Independent Features

Configuring IP Multicast Routing

Configuring Multicast Source Discovery Protocol

Configuring PGM Router Assist

Configuring Unidirectional Link Routing

Using IP Multicast Tools

Cisco IOS Multiservice Applications Configuration Guide

Cisco IOS Multiservice Applications Command Reference

Multiservice Applications Overview

Configuring Voice over IP

Configuring Gatekeepers (Multimedia Conference Manager)

Configuring Voice over Frame Relay

Configuring Voice over ATM

Configuring Voice over HDLC

Configuring Voice-Related Support Features

Configuring PBX Signaling

Configuring Store and Forward Fax

Configuring Video Support

Configuring Head-End Broadband Access Router Features

Configuring Subscriber-End Broadband Access Router
Features

Configuring Synchronized Clocking

Cisco Quality of Service Solutions Configuration Guide

Cisco IOS Quality of Service Solutions Command Reference

Quality of Service Overview

Classification Overview

Configuring Policy-Based Routing

Configuring QoS Policy Propagation via Border Gateway
Protocol

Configuring Committed Access Rate

Congestion Management Overview

Configured Weighted Fair Queueing

Configuring Custom Queueing

Configuring Priority Queueing

Congestion Avoidance Overview

Configuring Weighted Random Early Detection

Policing and Shaping Overview

Configuring Generic Traffic Shaping

Configuring Frame Relay and Frame Relay Traffic Shaping

Signalling Overview

Configuring RSVP

Configuring Subnetwork Bandwidth Manager

Configuring RSVP-ATM Quality of Service Internetworking

Link Efficiency Mechanisms Overview

Configuring Link Fragmentation and Interleaving for Multilink
PPP

Configuring Compressed Real-Time Protocol

IP to ATM CoS Overview

Configuring IP to ATM CoS

QoS Features for Voice Introduction

Cisco IOS Security Configuration Guide

Cisco IOS Security Command Reference

TACACS+ Commands

Access Control Lists: Overview and Guidelines

Cisco Secure Integrated Software Firewall Overview

Configuring Lock-and-Key Security (Dynamic Access Lists)

Configuring IP Session Filtering (Reflexive Access Lists)

Configuring TCP Intercept (Prevent Denial-of-Service Attacks)

Configuring Context-Based Access Control

Configuring Cisco Secure Integrated Software Intrusion
Detection System

Configuring Authentication Proxy

Configuring Port to Application Mapping

IP Security and Encryption Overview

Configuring IPSec Network Security

Configuring Certification Authority Interoperability

Configuring Internet Key Exchange Security Protocol

Configuring Passwords and Privileges

Neighbor Router Authentication: Overview and Guidelines

Configuring IP Security Options

Cisco IOS Switching Services Configuration Guide

Cisco IOS Switching Services Command Reference

Configuring MPLS

Configuring IP Multilayer Switching

Configuring IP Multicast Multilayer Switching

Configuring IPX Multilayer Switching

Configuring Multicast Distributed Switching

Routing Between VLANs Overview

Configuring Routing Between VLANs with ISL Encapsulation

Configuring Routing Between VLANs with IEEE 802.10
Encapsulation

Configuring Routing Between VLANs with IEEE 802.1Q Encapsulation

LAN Emulation Overview

Configuring LAN Emulation

Configuring Token Ring LANE

MPOA Overview

Configuring the MPOA Client

Configuring the MPOA Server

Configuring Token Ring LANE for MPOA

Cisco IOS Wide-Area Networking Configuration Guide

Cisco IOS Wide-Area Networking Command Reference

Wide-Area Networking Overview

Configuring ATM

Frame Relay

Frame Relay-ATM Internetworking

Configuring SMDS

Configuring X.25 and LAPB

Cisco IOS Configuration Guide Master Index

Cisco IOS Command Reference Master Index

Cisco IOS Command Summary

Cisco IOS Debug Command Reference

Cisco IOS Dial Services Quick Configuration Guide

Cisco IOS New Features Index
(Cisco.com and Documentation CD only)

Cisco IOS System Error Messages

 

Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following sites:

http://www.cisco.com

http://www-china.cisco.com

http://www-europe.cisco.com

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

Registered Cisco Direct Customers can order Cisco Product documentation from the Networking Products MarketPlace:

http://www.cisco.com/cgi-bin/order/order_root.pl

Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:

http://www.cisco.com/go/subscription

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, in North America, by calling 800 553-NETS(6387).

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:

Attn Document Resource Connection
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-9883

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access Cisco.com, go to the following website:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:

http://www.cisco.com/tac

P3 and P4 level problems are defined as follows:

P3—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

P4—You need information or assistance on Cisco product capabilities, product installation, or basic product configuration.

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for Cisco.com, go to the following website:

http://www.cisco.com/register/

If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:

http://www.cisco.com/tac/caseopen

Contacting TAC by Telephone

If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

P1 and P2 level problems are defined as follows:

P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.

P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.