Table Of Contents
Managing Port Services on the Cisco AS5850 Universal Gateway
Related Features and Technologies
Supported Standards, MIBs, and RFCs
Upgrading SPE Firmware from the Cisco.com FTP Server
Downloading SPE Firmware from the Cisco.com FTP Server to a Local TFTP Server
Copying the SPE Firmware File from the Local TFTP Server to the SPEs
Configuring SPEs to Use an Upgraded Firmware File
Verifying SPE Lines and Port Configuration
Configuring SPE Performance Statistics
Monitoring and Maintaining SPE Performance Statistics
SPE Events and Firmware Statistics
Managing Port Services on the Cisco AS5850 Universal Gateway
Feature History
This feature module describes the Managing Port Services on the Cisco AS5850 Universal Gateway feature, and includes the following sections:
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Supported Standards, MIBs, and RFCs
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Monitoring and Maintaining SPE Performance Statistics
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Command Reference, page 19
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Glossary, page 139
Feature Overview
Port services on the Cisco AS5850 universal gateway include the Cisco AS5800 324 UPC, T3 card, and E1 card. This document describes the T3 and E1 cards. Refer to Managing Port Services on the Cisco AS5800 universal gateway for information on the 324 UPC.
The Cisco AS5850 has both modems and trunk ports. The T3 card has one channelized T3 port as an external connection and 216 universal ports. The E1 card has 24 trunk ports as an external connection and 216 universal ports. Configuration, management, and troubleshooting of the universal ports can be done at the feature board, SPE, and port level.
The T3 and E1 cards have thirty-six service processing elements (SPE). Each SPE supports six universal ports. To find the total number of ports supported, multiply the number of SPEs by the six ports supported on each SPE.
Note
The Cisco AS5850 Universal Gateway was formerly know as the Cisco AS5850 Universal Access Server.
SPE for the Universal Port
Instead of the traditional line/modem one-to-one correspondence, lines are mapped to an SPE that resides on the Cisco AS5850 T3 or E1 card. Each SPE provides modem services for six ports. Busyout and shutdown can be configured at the SPE or port level. The T3 and E1 cards use the slot and SPE software hierarchy. On the Cisco AS5850, the hierarchy designation is slot/spe.
The universal port performs the following functions:
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Converts pulse code modulation (PCM) bitstreams to digital packet data.
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Forwards converted and packetized data to the server main processor, which examines the data and forwards it to the route switch controller. From the route switch controller, the data is routed to the external network.
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Supports all modem standards (such as V.34 and V.42bis) and features, including dial-in and dial-out.
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Supports online insertion and removal (OIR), a feature that allows you to remove and replace feature boards while the system is operating. Feature boards can be removed without disrupting the operation of other cards and their associated calls. If a feature board is removed while the system is operating, connections or current calls on that card are dropped. Calls being handled by other boards are not affected.
SPE Firmware
SPE firmware is automatically downloaded to the T3 or E1 card from the route switch controller Cisco IOS image, when you boot the system for the first time or when you insert a feature board while the system is operating. When you insert a feature board while the system is operating, the Cisco IOS image recognizes the board and the server downloads the required portware to the cards.
The SPE firmware image (also known as portware) is bundled with the Cisco IOS image. The SPE firmware image uses an auto detect mechanism, which enables the universal port to service multiple call types. An SPE detects the call type and automatically configures itself for that operation. For further information on upgrading SPE firmware from the Cisco IOS image, see the "Configuring SPEs to Use an Upgraded Firmware File" section.
The firmware is upgradable independent of Cisco IOS upgrades, and different firmware versions can be configured to run on SPEs in the same feature board. You can download firmware from the Cisco.com File Transfer Protocol (FTP) server. For further information on upgrading SPE firmware from the Cisco.com FTP server, see the "Upgrading SPE Firmware from the Cisco.com FTP Server" section.
Note
Cisco.com was formally Cisco Connection Online (CCO).
Note
A SPE runs the same firmware on all six ports.
Benefits
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Modem or digital service at the port level, resulting in greater flexibility of network configuration.
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Addressability at the slot, SPE, or port level, resulting in ease and scale of configuration tasks.
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High port density in the platform, resulting in scalability.
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SPE layer buffers the platform architecture from future changes, resulting in advanced port level technology.
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Modular architecture, resulting in ease and economy of maintenance.
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Designed to extend to additional port services, resulting in implementation on other Cisco access server platforms.
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Includes trunk ports and modem ports on one feature board.
Restrictions
To service the E1 card, all 24-port E1 interfaces must be taken out of service.
Related Features and Technologies
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Call Tracker
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Redundant Link Manager
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Resource Pooling
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Virtual Private Digital Network (VPDN)
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In-band signaling/tone generation and detection
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DTMF generation
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DTMF detection
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MF generation
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MF detection
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PPP and SLIP framing
Related Documents
For further information about managing port services, see the following documents that ship with your Cisco AS5850. These documents are also available online and on the documentation CD. The most current documents are online.
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AS585 Universal Gateway CommissioningGuideline
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Cisco AS5850 Universal Gateway Operations, Administration, Maintenance, and Provisioning Guide
Note
Also, see the Cisco AS5850 IOS Software Compatibility Matrix available online.
For further information about dial technology, see the following documents:
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Cisco IOS Dial Services Configuration Guide: Network Services, Cisco IOS Release 12.1
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Cisco IOS Dial Services Configuration Guide: Terminal Services , Cisco IOS Release 12.1
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Cisco IOS Dial Services Command Reference , Cisco IOS Release 12.1
Supported Platforms
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Cisco AS5850
Note
The SPE support is also available on the Cisco AS5400, Cisco AS5350, and Cisco AS5800.
Supported Standards, MIBs, and RFCs
Standards
Carrier protocols
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ITU V.23 at 75/1200 bps
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Telcordia Technologies (formerly Bellcore) 103 at 300 bps
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ITU V.21 at 300 bps
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ITU V.22 at 1200 bps
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Telcordia Technologies (formerly Bellcore) 212A at 1200 bps
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ITU V.22bis at 2400 bps
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ITU V.32 up to 9600 bps
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ITU V.32bis up to 14,400 bps
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V.32 turbo up to 19,200 bps
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V.FC up to 28,800 bps
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V.34 up to 28,800 bps
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V.34+ up to 33.6 bps
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TIA/ITU V.90
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K56flex
Error-correcting link-access protocols
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V.42 LAPM, MNP 2-4
Compression protocols
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V.42bis (includes MNP 5)
MIBs
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CHASSIS-MIB
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RFC1406-MIB(DS1 MIB)
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RFC1407-MIB(DS3 MIB)
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CISCO-MODEM-MGMT-MIB
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DIAL-CONTROL-MIB
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CISCO-DIAL-CONTROL-MIB
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IF MIB
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MIB II
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ENVMON MIB
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ACCESS-ENVMON MIB
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CISCO-CALL-HISTORY
To obtain lists of MIBs supported by platform and Cisco IOS release and to download MIB modules, go to the Cisco MIB web site on Cisco.com at http://www.cisco.com/public/sw-center/netmgmt/cmtk/mibs.shtml.
RFCs
No new or modified RFCs are supported by this feature.
Prerequisites
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Cisco IOS Release 12.1(5)XV or later release for the Cisco AS5850
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Basic configuration of the Cisco AS5850
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Upgraded firmware
Note
Firmware automatically upgrades with the Cisco IOS Release 12.1(3)T or higher.
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The T3 or E1 card installed
CautionUpgrade your Cisco IOS software before installing the cards.
Configuration Tasks
See the following sections for configuration tasks for the port services management feature. Each task in the list is identified as either optional or required:
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Configuring Country Code (required)
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Upgrading SPE Firmware from the Cisco.com FTP Server (optional)
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Configuring SPEs to Use an Upgraded Firmware File (optional)
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Disabling SPEs (optional)
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Rebooting SPEs (optional)
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Configuring Lines and Ports (optional)
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Verifying SPE Lines and Port Configuration (optional)
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Configuring Ports (optional)
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Clearing Ports (optional)
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Configuring SPE Performance Statistics (optional)
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Clearing Log Events (optional)
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Troubleshooting Tips (optional)
Configuring Country Code
To set the cards to be operational for call set up, you must specify the country name. To specify the country name, perform the following task in global configuration mode:
Upgrading SPE Firmware from the Cisco.com FTP Server
Note
Unbundled firmware is not currently available.
You can upgrade SPE firmware from the Cisco.com FTP server by performing the following:
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Downloading SPE Firmware from the Cisco.com FTP Server to a Local TFTP Server
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Copying the SPE Firmware File from the Local TFTP Server to the SPEs
Downloading SPE Firmware from the Cisco.com FTP Server to a Local TFTP Server
Note
You must be a registered Cisco user to log in to the Cisco Software Center.
You can download software from the Cisco.com FTP server using an Internet browser or using an FTP application. Both procedures are described.
Using an Internet Browser
Step 1
Launch an Internet browser.
Step 2
Log into the Cisco home page and click Software Center under the Service & Support heading.
Step 3
Click Access Software to open the Access Products window.
Step 4
Click Cisco AS5850 Series.
Step 5
Click the SPE firmware file you want to download, and then follow the remaining download instructions. If you are downloading the SPE firmware file to a PC, make sure that you download the file to the c:/tftpboot directory; otherwise, the download process does not work.
Step 6
When the SPE firmware is downloaded to your workstation, transfer the file to a Trivial File Transfer Protocol (TFTP) server in your LAN using a terminal emulation software application.
Using an FTP Application
Note
The directory path leading to the SPE firmware files on Cisco.com is subject to change without notice. If you cannot access the files using an FTP application, try the Cisco Systems URL http://www.cisco.com/cgi-bin/ibld/all.pl?i=support&c=3.
Step 1
Log in to the Cisco.com FTP server, called Cisco.com:
terminal> ftp cisco.comConnected to cio-sys.cisco.com.Step 2
Enter your Cisco.com registered username and password (for example, harry and letmein):
Name (cisco.com:harry): harry331 Password required for harry.Password: letmein230-#############################################################230-# Welcome to the Cisco Systems FTP server.230-# This server has a number of restrictions. If you are not familiar230-# with these, please first get and read the /README or /README.TXT file.230-# #############################################################Step 3
Specify the directory path that holds the SPE firmware you want to download. For example, the directory path for the Cisco AS5850 SPE firmware is /cisco/access/5850:
ftp> cd /cisco/access/5850250-Please read the file README250- it was last modified on Tue May 27 10:07:38 1997 - 48 days ago250-Please read the file README.txt250- it was last modified on Tue May 27 10:07:38 1997 - 48 days ago250 CWD command successful.Step 4
Enter the ls command to view the contents of the directory:
ftp> ls227 Entering Passive Mode (192,31,7,130,218,128)150 Opening ASCII mode data connection for /bin/ls.total 2688drwxr-s--T 2 ftpadmin ftpcio 512 Jun 30 18:11 .drwxr-sr-t 19 ftpadmin ftpcio 512 Jun 23 10:26 ..lrwxrwxrwx 1 root 3 10 Aug 6 1996 README ->README.txt-rw-rw-r-- 1 root ftpcio 2304 May 27 10:07 README.txt-r--r--r-- 1 ftpadmin ftpint 377112 Jul 10 18:08 np-spe-upw-1.0.1.2.bin-r--r--r-- 1 ftpadmin ftpint 635 Jul 10 18:08 SPE-firmware.3.1.30.readmeStep 5
Specify a binary image transfer:
ftp> binary200 Type set to I.Step 6
Copy the SPE firmware files from the gateway to your local environment with the get command.
ftp> getStep 7
Quit your terminal session:
ftp> quitGoodbye.Step 8
Enter the ls -al command to verify that you successfully transferred the files to your local directory:
server% ls -altotal 596-r--r--r-- 1 280208 Jul 10 18:08 np-spe-upw-1.0.1.2.binserver% pwd/auto/tftpbootStep 9
Transfer these files to a local TFTP or Remote Copy Protocol (RCP) server that your gateway can access.
Copying the SPE Firmware File from the Local TFTP Server to the SPEs
The procedure for copying the SPE firmware file from your local TFTP server to the T3 or E1 card includes two-steps. First, transfer the SPE firmware to the gateway's Flash memory. Then, configure the SPEs to use the upgrade firmware. The upgrade occurs automatically, either as you leave configuration mode, or as specified in the configuration.
These two steps are performed only once. After you copy the SPE firmware file into Flash memory for the first time, you should not have to perform these steps again.
Note
Because the SPE firmware is configurable for individual SPEs or ranges of SPEs, the Cisco IOS software automatically copies the SPE firmware to each SPE each time the gateway restarts.
Follow these steps to download the SPE firmware to Flash memory:
Step 1
Check the image in the gateway Flash memory:
Router# dir flash:Directory of disk0:/3 -rw- 8654900 Dec 19 2000 13:30:42 c5850-p6-mz31916032 bytes total (23023616 bytes free)Step 2
Enter the copy tftp flash command to download the code file from the TFTP server into the gateway Flash memory. You are prompted for the download destination and the remote host name.
Router# copy tftp flashStep 3
Enter the show flash command to verify that the file was copied into the gateway Flash memory:
Router# dir flash:
Configuring SPEs to Use an Upgraded Firmware File
To configure the SPEs to use the upgraded firmware file, use the following steps beginning in EXEC mode:
Note
The copy ios-bundled command is not necessary with T3/E1 cards. By default, the version of SPE firmware bundled with the Cisco IOS software release transfers to all SPEs not specifically configured for a different SPE firmware file.
Disabling SPEs
To disable specific SPEs, complete the following steps starting in global configuration mode:
Rebooting SPEs
To reboot specified SPEs, use the following command in privileged EXEC mode:
Configuring Lines and Ports
To configure the lines and ports to dial in to your network, complete the following steps, beginning in global configuration mode:
Verifying SPE Lines and Port Configuration
To verify your SPE line configuration, perform the following steps:
Step 1
Enter the show spe command to display a summary for all the lines and ports:
Router# show speStep 2
Enter the show line command to display a summary for a single line:
Router# show line 1/1
Note
If you are having trouble, make sure that you have turned on the protocols for connecting to the lines (transport input all) and that your gateway is configured for incoming and outgoing calls (modem inout).
Configuring Ports
This section describes how to configure ports. You need to be in port configuration mode to configure the ports. The port configuration mode allows you to shut down or put individual ports or ranges of ports in busyout mode. To configure ports, perform the following steps beginning in global configuration mode:
Clearing Ports
The following privileged EXEC mode commands allow you to clear ports on an SPE:
Configuring SPE Performance Statistics
Depending on the configuration, call record is displayed on the console, or the syslog, or on both. The log contains raw data in binary form, which must be viewed using the show commands listed in the "Monitoring and Maintaining SPE Performance Statistics" section. You can configure some aspects of history events by using the following commands in global configuration mode:
Clearing Log Events
The following privileged EXEC mode commands allow you to clear some or all of the log events relating to the SPEs:
Troubleshooting Tips
This section provides troubleshooting information for your SPEs regardless of service type mode.
Note
SPE ports that pass the diagnostic test are marked as Pass, Fail, and Unkn. Ports that fail the diagnostic test are marked as Bad. These ports cannot be used for call connections. Depending on how many ports are installed, the diagnostic tests can take from 5 to 10 minutes to complete.
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Enter the port modem startup-test command to perform diagnostic testing for all modems during the system's initial startup or rebooting process. To disable the test, enter the no port modem startup-test command.
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Enter the port modem autotest command to perform diagnostic testing for all ports during the system's initial startup or rebooting process. To disable the test, enter the no port modem autotest command.
You can also additionally configure the following options:
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Enter the port modem autotest minimum ports command to define the minimum number of free ports available for autotest to begin.
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Enter the port modem autotest time hh:mm interval command to enable autotesting time and interval.
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Enter the port modem autotest error threshold command to define the maximum number of errors detected for autotest to begin.
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Enter the show port modem test command to display results of the SPE port startup test and SPE port auto-test.
When an SPE port is tested as Bad, you can perform additional testing by conducting a series of internal back-to-back connections and data transfers between two SPE ports. All port test connections occur inside the gateway. For example, if mobile users cannot dial in to port 2/5 (which is the sixth port in the second chassis slot), attempt a back-to-back test with port 2/5 and a known-functioning port such as port 2/6.
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Enter the test port modem back-to-back slot/port slot/port command to perform internal back-to-back port tests between two ports sending test packets of the specified size.
Note
You might need to enable this command on several different combinations of ports to determine which one is not functioning properly. A pair of operable ports successfully connects and completes transmitting data in both directions. An operable port and an inoperable port do not successfully connect with each other.
A sample back-to-back test might look like the following:
Router# test port modem back-to-back 2/10 3/20Repetitions (of 10-byte packets) [1]:*Mar 02 12:13:51.743:%PM_MODEM_MAINT-5-B2BCONNECT:Modems (2/10) and (3/20) connected in back-to-back test:CONNET33600/V34/LAP*Mar 02 12:13:52.783:%PM_MODEM_MAINT-5-B2BMODEMS:Modems (3/20) and (2/10) completed back-to-back test:success/packets = 2/2
Tips
You can reboot the port that has problems using the clear spe command.
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Enter the spe recovery {port-action {disable | recover | none} | port-threshold num-failures} command to perform automatic recovery (removal from service and reloading of SPE firmware) of ports on an SPE at any available time.
An SPE port failing to connect for a certain number of consecutive times indicates that a problem exists in a specific part or the whole of SPE firmware. Such SPEs have to be recovered by downloading firmware. Any port failing to connect num-failures times is moved to a state based on the port-action value, where you can choose to disable (mark the port as Bad) or recover the port when the SPE is in the idle state and has no active calls. The default for num-failures is 30 consecutive call failures.
Tips
You can also schedule recovery using the spe download maintenance command.
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Enter the spe download maintenance time hh:mm | stop-time hh:mm | max-spes number | window time-period | expired-window {drop-call | reschedule} command to perform a scheduled recovery of SPEs.
The download maintenance activity starts at the set start time and steps through all the SPEs that need recovery and the SPEs that need a firmware upgrade and starts maintenance on the maximum number of set SPEs for maintenance. The system waits for the window delay time for all the ports on the SPE to become inactive before moving the SPE to the Idle state. Immediately after the SPE moves to Idle state, the system starts to download firmware. If the ports are still in use by the end of window delay time, depending on the expired-window setting, connections on the SPE ports are shutdown and the firmware is downloaded by choosing the drop-call option, or the firmware download is rescheduled to the next download maintenance time by choosing the reschedule option. This process continues until the number of SPEs under maintenance is below max-specs, or until stop-time (if set), or until all SPEs marked for recovery or upgrade have had their firmware reloaded.
Monitoring and Maintaining SPE Performance Statistics
This section documents various SPE performance statistics:
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SPE Events and Firmware Statistics
SPE Events and Firmware Statistics
To view SPE events and firmware statistics, enter one or more of the following commands in privileged EXEC mode:
Port Statistics
To view port statistics, enter one or more of the following commands in privileged EXEC mode:
Digital SPE Statistics
To view digital SPE statistics, enter one or more of the following commands in privileged EXEC mode:
SPE Modem Statistics
To view SPE modem statistics, enter one or more of the following commands in privileged EXEC mode:
Note
The cdp enable configuration command has changed. For the Async and group async interfaces, the default is now disabled. Most other interfaces are enabled by default.
Configuration Examples
For further information on configuration examples for the Cisco AS5850, see the Cisco AS5850 Universal Gateway Operations, Administration, Maintenance, and Provisioning Guide.
Note
The Command Reference and Glossary are in a separate document.



