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Cisco IOS Software Releases 12.1 Special and Early Deployments

Cisco IAD 2420 Series - Cisco IOS Release 12.1 XR

Table Of Contents

Release Notes for Cisco IAD2420 Series for Cisco IOS Release 12.1 XR

Contents

Introduction

System Requirements

Memory Recommendations

Hardware Supported

Determining the Software Version

Upgrading to a New Software Release

Feature Set Tables

New and Changed Information

New Hardware and Software Features in Release 12.1(5)XR2

New Hardware and Software Features in Release 12.1(5)XR1

New Hardware Features in Release 12.1(5)XR

New Software Features in Release 12.1(5)XR

Important Notes

Caveat CSCdr91706 and IOS HTTP Vulnerability

Product Number Change

Deprecated MIBs

Caveats

Open Caveats—Cisco IOS Release 12.1(5)XR2

Resolved Caveats—Cisco IOS Release 12.1(5)XR2

Open and Resolved Caveats—Cisco IOS Release 12.1(5)XR1

Open Caveats for Release 12.1(5)XR

Resolved Caveats for Release 12.1(5)XR

Related Documentation

Release-Specific Documents

Platform-Specific Documents

Cisco IOS Software Documentation Set

Documentation Modules

Release 12.1 Documentation Set

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Contacting TAC by Using the Cisco TAC Website

Contacting TAC by Telephone


Release Notes for Cisco IAD2420 Series for Cisco IOS Release 12.1 XR


June 13, 2002

Cisco IOS Release 12.1(5) XR2

78-12264-01 Rev. D1


Note The last release of Cisco IOS Release 12.1 XR is Cisco IOS Release 12.1(5) XR2. The migration path for customers who need bug fixes for Cisco IOS Release 12.1(5) XR2 features is Cisco IOS Release 12.2(8)T. Cisco IOS Release 12.2(8)T release has the complete feature content of Cisco IOS Release 12.1(5) XR2 and will eventually reach general deployment (GD).


These release notes for the Cisco IAD2420 series describe the enhancements provided in Cisco IOS Release 12.1(5)XR2. These release notes are updated as needed.

For a list of the software caveats that apply to Release 12.1(5)XR2, see the "Caveats" section and Caveats for Cisco IOS Release 12.1 T that accompanies these release notes. This caveats document is updated for every maintenance release and is also located on Cisco.com and the Documentation CD-ROM.

Use these release notes with Cross-Platform Release Notes for Cisco IOS Release 12.1 located on Cisco.com and the Documentation CD-ROM.

Contents

These release notes describe the following topics:

System Requirements

New and Changed Information

Important Notes

Caveats

Related Documentation

Obtaining Documentation

Obtaining Technical Assistance

Introduction

The Cisco IAD2400 Series Integrated Access Devices are fixed configuration multi-service customer premise equipment (CPE) platforms, targeted at emerging competitive local exchange carriers (CLECs), incumbent local exchange carriers (ILECs), and inter-exchange carriers (IXCs). The IAD2420 series enables service providers to cost effectively deploy next generation managed services for the growing needs of small and medium businesses (SMB) over a single high speed access link. The IAD2400 series products support both voice over IP (VoIP) and voice over ATM (VoAAL2), with high-density analog or digital voice interfaces.

The IAD2420 is an IP ONLY platform. It does not support other local area network (LAN) protocols like IPX, Appletalk, or SNA. Additionally, the IAD2400 series only supports simple gateway control protocol (SGCP) and media gateway control protocol 0.1 (MGCP). It does not support H.323 or session initiation protocol (SIP) for voice signaling.

The IAD series is a fixed configuration platform and comes with the required flash memory and random access memory (RAM) for the operation of the platform. Customers do not need to acquire memory separately. Table 1 lists Cisco IAD2400 series product numbers with the corresponding WAN and telephony interfaces.

Table 1 IAD2400 Series Product Numbers

Product Number
WAN Interface
Telephony Interface

IAD2421-8FXS

T1

8 Analog FXS Ports

IAD2421-16FXS

T1

16 Analog FXS Ports

IAD2421-1T1

T1

1 T1 PBX Port

IAD2423-8FXS

ADSL

8 Analog FXS Ports

IAD2423-16FXS

ADSL

16 Analog FXS Ports

IAD2423-1T1

ADSL

1 T1 PBX Port


System Requirements

This section describes the system requirements for Release 12.1(5)XR2:

Memory Recommendations

Hardware Supported

Determining the Software Version

Upgrading to a New Software Release

Feature Set Tables

Memory Recommendations

The IAD2420 is a fixed configuration platform and comes with the required flash memory and random access memory (RAM) for the operation of the platform. End users do not need to acquire memory separately.

Hardware Supported

Table 2 lists the supported interfaces for the Cisco IAD2420 series for Cisco IOS Release 12.1(5)XR2.

Each Cisco IAD2420 series router is preconfigured for one wide-area network (WAN) port. The WAN port is either a T1 port or an asymmetric digital subscriber line (ADSL) port. Each Cisco IAD2420 is also preconfigured with either 8 or 16 foreign exchange station (FXS) analog voice ports or one T1 digital voice port for connection to a private branch exchange (PBX).

Table 2 Supported Interfaces on the Cisco IAD2420 Series 

Interface, Network Module, or Data Rate
Platforms
Wan Interfaces

One T1 port (balanced, per ANSI T1.403) for connection to a WAN or carrier network

IAD2421

One ADSL port for connection to a WAN or carrier network (DSLAM)

IAD2423

PBX Interfaces

One 8-line or 16-line analog FXS interface (loop-start or ground-start) for connection to analog phones, key systems, or PBXs.

IAD2421 and IAD2423

One T1 port with channel-associated signaling (CAS) for connection to a digital PBX

IAD2421 and IAD2423

Ethernet Interface

One 10BaseT LAN connection

IAD2421 and IAD2423

Serial Data Interface

One serial data interface for connections to WAN, or to user network. This interface supports HDLC, FR, or PPP encapsulations.

IAD2421 and IAD2423

Administrative Interfaces

One EIA/TIA-32 asynchronous serial port for connection to a console

IAD2421 and IAD2423

One EIA/TIA-32 asynchronous serial port for connection to a modem

IAD2421 and IAD2423


Determining the Software Version

To determine the version of Cisco IOS software running on a Cisco IAD2420, log in to the router and enter the show version EXEC command:

router>show version
Cisco Internetwork Operating System Software
IOS (tm) IAD2420 Software (C2420-A2I8SV5-MZ), Version 112.1(5)XR2, RELEASE SOFTWARE

Upgrading to a New Software Release

For general information about upgrading to a new software release, see the product bulletin Cisco IOS Upgrade Ordering Instructions on Cisco.com under:

Service & Support: Software Center: Cisco IOS Software: Product Bulletins: Software

Under General System Software Bulletins, click Cisco IOS Upgrade Ordering Instructions, No. 957

Feature Set Tables

Cisco IOS software is packaged in feature sets consisting of software images—depending on the platform. Table 3 lists the Cisco IOS Release12.1(5)XR2 feature set image for the Cisco IAD2420 series platforms.

Table 3 Feature Sets Supported by the Cisco IAD2420 Series 

Feature Sets
Software Image
Platforms
IP Standard
Feature Set

IP/ATM/VOIP/VOATM

c2420-a2i8sv5-mz

All Cisco IAD2420 series platforms



Caution Cisco IOS images with strong encryption (including, but not limited to 168-bit [3DES] data encryption feature sets) are subject to United States government export controls and have limited distribution. Strong encryption images to be installed outside the United States are likely to require an export license. Customer orders may be denied or subject to delay due to United States government regulations. When applicable, you must obtain local import and use authorizations for all encryption strengths. Please contact your sales representative or distributor for more information, or send an e-mail to export@cisco.com.

Table 4 lists the features and feature set supported by the Cisco IAD2420 series in Cisco IOS Release 12.1(5)XR2 and use the following conventions:

Yes—The feature is supported in the software image.

No—The feature is not supported in the software image.


Note This table might not be cumulative or list all the features in each image. You can find the most current Cisco IOS documentation on Cisco.com. These electronic documents may contain updates and modifications made after the hardcopy documents were printed. If you have a Cisco.com login account, you can find image and release information regarding features prior to Cisco IOS Release 12.2(1)T by using the Feature Navigator tool at: http://www.cisco.com/go/fn.


Table 4 Feature List by Feature Set for the Cisco IAD2420 Series 

Features
Feature Set

IP/ATM/VOIP/VOATM

IP Routing (RIP, OSPF, BGP, Static)

Yes

Network Address Translation (NAT)

Yes

Robust Quality of Service (QoS) Features

Yes

Application Recognition and Routing Firewall

Yes

Voice over IP (VoIP) including MGCP and SGCP1

Yes

Voice over ATM Adaption Layer 2 (VoAAL2)

Yes

1 There is NO support for SIP or H.323


New and Changed Information

The following is a list of the new hardware and software features supported by the Cisco IAD2420 for Cisco IOS 12.1(5)XR2.

New Hardware and Software Features in Release 12.1(5)XR2

No new hardware and software features are supported in Cisco IOS Release 12.1(5)XR2.

New Hardware and Software Features in Release 12.1(5)XR1

No new hardware and software features are supported in Cisco IOS Release 12.1(5)XR1.

New Hardware Features in Release 12.1(5)XR

The Cisco IAD2423 is now supported. The IAD2423 provides an ADSL WAN interface. This interface provides both voice and data traffic between the customer premises equipment (CPE) and the central office (CO) over the local loop.

New Software Features in Release 12.1(5)XR

The IAD2420 series now supports connectivity to a WAN or service provider network via ADSL in IOS Release 12.1(5)XR1.


Note For current MGCP and SGCP implementation details, please refer to documentation about Cisco IOS Release 12.1(5)XM, available on Cisco.com.


Important Notes

Caveat CSCdr91706 and IOS HTTP Vulnerability

A defect in multiple releases of Cisco IOS software will cause a Cisco router or switch to halt and reload if the IOS HTTP service is enabled, browsing to http://router-ip/anytext?/ is attempted, and the enable password is supplied when requested. This defect can be exploited to produce a denial of service (DoS) attack.

The vulnerability, identified as Cisco bug ID CSCdr91706, affects virtually all mainstream Cisco routers and switches running Cisco IOS software releases 12.0 through 12.1, inclusive. This is not the same defect as CSCdr36952.

The vulnerability has been corrected and Cisco is making fixed releases available for free to replace all affected IOS releases. Customers are urged to upgrade to releases that are not vulnerable to this defect, as shown in detail below.

This vulnerability can only be exploited if the enable password is known or not set.

You are strongly encouraged to read the complete advisory, which is available at

http://www.cisco.com/warp/public/707/ioshttpserverquery-pub.shtml.

Product Number Change

Beginning with Cisco IOS Release 12.0(7)XK, Cisco changed the product numbers used to order a specific Cisco IOS software image. In short, Cisco will remove the periods separating the release train, maintenance release, and build number. The following table provides some examples.

Old Product Number

New Product Number

Release

Image Description

S364AR1K2-12.1.5=

S364AR1K2-1215=

Cisco IOS Release 12.1(5)

Cisco 3640 Series IOS Enterprise/SNA SW PLUS IPSEC 3DES

S26CP-12.1.5=

S26CP-1215=

Cisco IOS Release 12.1(5)

Cisco 2600 Series IOS IP Plus


Deprecated MIBs

Older Cisco Management Information Bases (MIBs) will be replaced in a future release. OLD-CISCO-* MIBS are currently migrated into more scalable MIBs—without affecting existing Cisco IOS products or NMS applications. You can update from deprecated MIBs to the replacement MIBs as shown in Table 5.

Table 5 Deprecated MIBS 

Deprecated MIB
Replacement

OLD-CISCO-CHASSIS-MIB

ENTITY-MIB

OLD-CISCO-CPUK-MIB

In Development

OLD-CISCO-ENV-MIB

CISCO-ENVMON-MIB

OLD-CISCO-FLASH-MIB

CISCO-FLASH-MIB

OLD-CISCO-INTERFACES-MIB

IF-MIB CISCO-QUEUE-MIB

OLD-CISCO-IP-MIB

In Development

OLD-CISCO-MEMORY-MIB

CISCO-MEMORY-POOL-MIB

OLD-CISCO-SYS-MIB

(Compilation of other OLD* MIBS)

OLD-CISCO-SYSTEM-MIB

CISCO-CONFIG-COPY-MIB

OLD-CISCO-TCP-MIB

CISCO-TCP-MIB

OLD-CISCO-TS-MIB

In Development


Caveats

Caveats describe unexpected behavior or defects in Cisco IOS software releases. Severity 1 caveats are the most serious caveats; severity 2 caveats are less serious. Severity 3 caveats are moderate caveats, and only select severity 3 caveats are included in the caveats document.

For information on caveats in Cisco IOS Release 12.1(5), see Caveats for Cisco IOS Release 12.1 that accompanies these release notes. This document lists severity 1 and 2 caveats and select severity 3 documents for Cisco IOS Release 12.1.


Note If you have an account with Cisco.com, you can use Bug Navigator II to find caveats of any severity for any release. Click on this path: Software Center: Cisco IOS Software: Cisco IOS Bug Toolkit: Cisco Bug Navigator II. You can also find Bug Navigator II at
http://www.cisco.com/support/bugtools


Open Caveats—Cisco IOS Release 12.1(5)XR2

There are no open caveats specific to Cisco IOS Release 12.1(5)XR2 that require documentation in the release notes.

Resolved Caveats—Cisco IOS Release 12.1(5)XR2

All the caveats listed in this section are resolved in Cisco IOS Release 12.1(5)XR2. This section describes only severity 1 and 2 caveats and select severity 3 caveats.

CSCdw65903

An error can occur with management protocol processing. Please use the following URL for further information:

http://www.cisco.com/cgi-bin/bugtool/onebug.pl?bugid=CSCdw65903

Open and Resolved Caveats—Cisco IOS Release 12.1(5)XR1

There are no open and resolved caveats specific to Cisco IOS Release 12.1(5)XR1 that require documentation in the release notes.

Open Caveats for Release 12.1(5)XR

The caveats listed in this section are open in Cisco IOS Release 12.1(5)XR.

CSCds13360

In a configuration with two Cisco IAD2420's with digital voice ports connected via IP, Channel Associated Signaling (CAS)-to-CAS calls fail in a "race condition" in which the terminating gateway receives an answer from the switch before it has forwarded all digits to the switch. This causes the receiving gateway to generate an error message, stating that it is unable to process the event error. There is no workaround.

CSCds42320

Issuing the Helper CLI ? command (that is, the question mark is the command) after an ip subcommand under the global configuration mode, the "% Ambiguous command:" is returned. For example:

uut2(config)#ip audit ? returns the % Ambiguous command: ip audit

The commands themselves work properly as long as the correct syntax is invoked. There is no workaround.

CSCds53207

When making 24 fax-session calls between two Cisco IAD2420's with digital voice ports connected over T1 in a configuration that includes VoIP, MGCP, E&M immediate, Named Signal Event (NSE), and codec G.726 32K, many fax-session calls might fail due to the following error code "400 Endpts in transient state." The failure rate is about 33% (112 failures out of 336 calls). There is no workaround.

CSCds64525

Under heavy traffic, a call might cause a port to move into a transient state. Even after sending a "delete connection" (DLCX) message, the port remains in a transient state. There is no workaround.

CSCds68259

Under heavy traffic for a long period of time (about six hours), analog calls will cause the following error message (the date and time will be different):

Nov 10 12:02:20.874: rtpspi_offhook_event: cannot find control block based on 
callID -1

There is no workaround.

CSCds77162

When the transparent CCS frame-forwarding mode is enabled on controller "T1 1", after configuring the CLI commands ccs encap atm and ccs connect ATM0 <pvc> on interface "Serial 1:23", these two commands also show up on interface "ATM0." These commands can not be removed by issuing the CLI command no ccs encap atm or no ccs connect ATM0, but when they are unconfigured on interface "Serial 1:23", they also disappear on interface "ATM0." There is no workaround.

Resolved Caveats for Release 12.1(5)XR

All the caveats listed in this section are resolved in Cisco IOS Release 12.1(5)XR. This section describes only severity 1 and 2 caveats and select severity 3 caveats.

CSCds04747

Connection setup improvements.

This caveat has been resolved in Cisco IOS Release 12.1(5)XR1.

Related Documentation

The following sections describe the documentation available for the Cisco IAD2420 series. These documents consist of hardware and software installation guides, Cisco IOS configuration and command references, system error messages, feature modules, and other documents.

Documentation is available as printed manuals or electronic documents, except for feature modules, which are available online on Cisco.com and the Documentation CD-ROM.

Use these release notes with these documents:

Release-Specific Documents

Platform-Specific Documents

Cisco IOS Software Documentation Set

Release-Specific Documents

The following documents are specific to or support Cisco IOS Release 12.1(5) and 12.1(5)T and are located on Cisco.com and the Documentation CD-ROM:

Cross-Platform Release Notes for Cisco IOS Release 12.1

On Cisco.com, beginning under the Service & Support heading:

Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Release Notes: Cross-Platform Release Notes for Cisco IOS Release 12.1

On the Documentation CD-ROM at:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Release Notes: Cross-Platform Release Notes for Cisco IOS Release 12.1

Product bulletins, field notices, and other release-specific documents

To reach these documents, refer to the Service & Support section at this path on Cisco.com:

Technical Documents

Caveats for Cisco IOS Release 12.1T

On Cisco.com, beginning under the Service & Support heading:

Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1T: Caveats: Caveats for Cisco IOS Release 12.1T

On the Documentation CD-ROM at:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS 12.1T: Caveats: Caveats for Cisco IOS Release 12.1T


Note If you have an account with Cisco.com, you can use Bug Navigator II to find caveats of any severity for any release. Click on this path: Software Center: Cisco IOS Software: Cisco IOS Bug Toolkit: Cisco Bug Navigator II. You can also find Bug Navigator II at
http://www.cisco.com/support/bugtools


Platform-Specific Documents

These documents are available for the Cisco IAD2420 on Cisco.com and the Documentation CD-ROM:

Cisco IAD2420 Series Integrated Access Devices Quick Start Guide

Cisco IAD2420 Series Software Configuration Guide

Cisco IAD2420 Series Hardware Installation Guide

On Cisco.com, beginning under the Service & Support heading:

Technical Documents: Documentation Home Page: Access Servers and Access Routers: Fixed Configuration Access Routers: Cisco IAD2420 Series Routers

On the Documentation CD-ROM at:

Cisco Product Documentation: Access Servers and Access Routers: Fixed Configuration Access Routers: Cisco IAD2420 Series Routers

Cisco IOS Software Documentation Set

The Cisco IOS software documentation set consists of the Cisco IOS configuration guides, Cisco IOS command references, and several other supporting documents which are shipped with your order in electronic form on the Documentation CD-ROM—unless you specifically ordered the printed versions.

Documentation Modules

Each module in the Cisco IOS documentation set consists of two books: a configuration guide and a corresponding command reference. Chapters in a configuration guide describe protocols, configuration tasks, Cisco IOS software functionality, and contain comprehensive configuration examples. Chapters in a command reference provide complete command syntax information. Use each configuration guide with its corresponding command reference.

On Cisco.com and the Documentation CD-ROM, two master hot-linked documents provide information for the Cisco IOS software documentation set.

On Cisco.com, beginning under the Service & Support heading:

Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Configuration Guides and Command References: Cisco IOS Interface Configuration Guide or Cisco IOS Interface Command Reference

On the Documentation CD-ROM at:

Cisco IOS Software Configuration: Cisco IOS Release 12.1: Configuration Guides and Command References: Cisco IOS Interface Configuration Guide or Cisco IOS Interface Command Reference

Release 12.1 Documentation Set

Table 6 describes the contents of the Cisco IOS Release 12.1 software documentation set, which is available in electronic form and in printed form upon request.


Note You can find the most current Cisco IOS documentation on Cisco.com and the Documentation CD-ROM. These electronic documents may contain updates and modifications made after the hard-copy documents were printed.


You can reach the Cisco IOS documentation set on Cisco.com, beginning under the Service & Support heading:

Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Configuration Guides and Command References

You can reach the Cisco IOS documentation set on the Documentation CD-ROM at:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Configuration Guides and Command References

Table 6 Cisco IOS Software Release 12.1 Documentation Set 

Books
Chapter Topics

Cisco IOS Configuration Fundamentals Configuration Guide

Cisco IOS Configuration Fundamentals Command Reference

Configuration Fundamentals Overview
Cisco IOS User Interfaces
File Management
System Management

Cisco IOS Bridging and IBM Networking Configuration Guide

Cisco IOS Bridging and IBM Networking Command Reference, Volume I

Cisco IOS Bridging and IBM Networking Command Reference, Volume II

Transparent Bridging
Source-Route Bridging
Token Ring Inter-Switch Link
Remote Source-Route Bridging
DLSw+
STUN and BSTUN
LLC2 and SDLC
IBM Network Media Translation
DSPU and SNA Service Point
SNA Frame Relay Access Support
APPN
Cisco Database Connection
NCIA Client/Server Topologies
Cisco Mainframe Channel Connection
Airline Product Set

Cisco IOS Dial Services Configuration Guide: Terminal Services

Cisco IOS Dial Services Configuration Guide: Network Services

Cisco IOS Dial Services Command Reference

X.25 over ISDN
Appletalk Remote Access
Asynchronous Callback, DDR, PPP, SLIP
Bandwidth Allocation Control Protocol
ISDN Basic Rate Service
ISDN Caller ID Callback
PPP Callback for DDR
Channelized E1 & T1
Dial Backup for Dialer Profiles
Dial Backup Using Dialer Watch
Dial Backup for Serial Lines
Peer-to-Peer DDR with Dialer Profiles
DialOut
Dial-In Terminal Services
Dial-on-Demand Routing (DDR)
Dial Backup
Dial-Out Modem Pooling
Large-Scale Dial Solutions
Cost-Control Solutions
Virtual Private Dialup Networks
Dial Business Solutions and Examples

Cisco IOS Interface Configuration Guide

Cisco IOS Interface Command Reference

Interface Configuration Overview
LAN Interfaces
Logical Interfaces
Serial Interfaces

Cisco IOS IP and IP Routing Configuration Guide

Cisco IOS IP and IP Routing Command Reference

IP Overview
IP Addressing and Services
IP Routing Protocols

Cisco IOS Appletalk and Novell IPX Configuration Guide

Cisco IOS Appletalk and Novell IPX Command Reference

AppleTalk
Novell IPX

Cisco IOS Apollo Domain, Banyan VINES, DECnet, ISO CLNS, and XNS Configuration Guide

Cisco IOS Apollo Domain, Banyan VINES, DECnet, ISO CLNS, and XNS Command Reference

Network Protocols Overview
Apollo Domain
Banyan VINES
DECnet
ISO CLNS
XNS

Cisco IOS Security Configuration Guide

Cisco IOS Security Command Reference

AAA Security Services
Security Server Protocols
Traffic Filtering and Firewalls
IP Security and Encryption
Passwords and Privileges
Neighbor Router Authentication
IP Security Options

Cisco IOS Switching Services Configuration Guide

Cisco IOS Switching Services Command Reference

Switching Services
Switching Paths for IP Networks
Virtual LAN (VLAN) Switching and Routing

Cisco IOS Wide-Area Networking Configuration Guide

Cisco IOS Wide-Area Networking Command Reference

Wide-Area Network Overview
ATM
Frame Relay
SMDS
X.25 and LAPB

Cisco IOS Multiservice Applications Configuration Guide

Cisco IOS Multiservice Applications Command Reference

Voice over IP
Voice over Frame Relay
Voice over ATM
Voice over HDLC
Frame Relay-ATM Internetworking
Synchronized Clocks
Video Support
Universal Broadband Features

Cisco IOS Quality of Service Solutions Configuration Guide

Cisco IOS Quality of Service Solutions Command Reference

Policy-Based Routing
QoS Policy Propagation via BGP
Committed Access Rate
Weighted Fair Queueing
Custom Queueing
Priority Queueing
Weighted Random
Early Detection
Scheduling
Signaling
RSVP
Packet Drop
Frame Relay Traffic Shaping
Link Fragmentation
RTP Header Compression

Cisco IOS Command Reference Master Index

Cisco IOS Configuration Guide Master Index

Cisco IOS Dial Services Quick Configuration Guide

Cisco IOS New Feature Index

Cisco IOS System Error Messages

Cisco IOS Debug Command Reference

 


Note Cisco Management Information Base (MIB) User Quick Reference is no longer published. For the latest list of MIBs supported by Cisco, see Cisco Network Management Toolkit on Cisco Connection Online. From Cisco.com, click on the following path: Service & Support: Software Center: Network Mgmt Products: Cisco Network management Toolkit: Cisco MIB.


Obtaining Documentation

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com. Translated documentation can be accessed at http://www.cisco.com/public/countries_languages.shtm.

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly. Therefore, it is probably more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

Registered Cisco Direct Customers can order Cisco Product documentation from the Networking Products Marketplace:

http://www.cisco.com/cgi-bin/order/order-root.pl

Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:

http://www.cisco.com/go/subscription

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at (408) 526-7208 or, in North America, by calling (800) 553-NETS (6387).

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access Cisco.com, go to the following website:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:

http://www.cisco.com/tac

P3 and P4 level problems are defined as follows:

P3—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

P4—You need information or assistance on Cisco product capabilities, product installation, or basic product configuration.

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for Cisco.com, go to the following website:

http://www.cisco.com/register/

If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:

http://www.cisco.com/tac/caseopen

Contacting TAC by Telephone

If you have a priority level 1 (P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

P1 and P2 level problems are defined as follows:

P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.

P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.

.