Cisco IOS Release 12.0S System Message Guide
AUTORP through C10KSDCC messages

Table Of Contents

AUTORP Messages

BCM Messages

BFR_GOODIEMGR Messages

BFRP Messages

BFRP_LB Messages

BFRP_RLC Messages

BGP Messages

BIT Messages

BM Messages

BSTUN Messages

C10720_Access4GE8FE Messages

C10720_SFP Messages

C10720_SFP_DIAG Messages

C10K Messages

C10K1_QOS_GENERAL Messages

C10K1_QUEUE_CFG_GENERAL Messages

C10K2_QOS_GENERAL Messages

C10K2_QUEUE_CFG_GENERAL Messages

C10K2_WRED Messages

C10K_ACLS Messages

C10K_ALARM Messages

C10K_APS Messages

C10KATM Messages

C10KEVENTMGR Messages

C10KGE Messages

C10KGE1H Messages

C10KINT Messages

C10KMFE Messages

C10K_QUEUE_CFG_GENERAL Messages

C10KSDCC Messages


AUTORP Messages

The following are Protocol Independent Multicast (PIM) version 2 AUTORP messages.

Error Message    

%AUTORP-5-CRP_REMOVED : C-RP [IP_address] on interface [chars] has been removed

Explanation    An IP address on the interface specified on the error message has been removed. This has been performed because either the PIM has been disabled on the interface, or the interface card has been removed.

Recommended Action    No action is required.

Error Message    

%AUTORP-5-MAPPING : RP for [IP_address]/[dec] is now [IP_address]

Explanation    A new RP has been elected for the subject group prefix.

Recommended Action    No action is required.

Error Message    

%AUTORP-4-OVERLAP : AutoRP [chars] packet, group [IP_address] with mask [IP_address] removed because of multicast boundary for [IP_address] with mask [IP_address]

Explanation    The multicast boundary has a longer network mask than the group that is encoded with Auto-RP.

Recommended Action    Use positive permit clauses in the AutoRP access control list.

BCM Messages

The following are BCM controller messages.

Error Message     

%BCM-4-ECC_L2CACHE : Corrected ECC from L2 cache

Explanation    A soft-parity error from the Layer 2 cache has been detected and corrected. Normal system operation should continue.

Recommended Action    If there is a regular or sustained occurrence of this message, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message     

%BCM-4-ECC_MEMORY : Corrected ECC from memory

Explanation    A soft-parity error from the memory has been detected and corrected. Normal system operation should continue.

Recommended Action    If there is a regular or sustained occurrence of this message, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

BFR_GOODIEMGR Messages

The following are BFR Goodie Manager messages.

Error Message    

%BFR_GOODIEMGR-3-API_ERROR : [chars]

Explanation    Unavailable.

Recommended Action    Unavailable.

Error Message     

%BFR_GOODIEMGR-3-DOWNLOAD_ERROR : [chars]

Explanation    Unavailable.

Recommended Action    Unavailable.

Error Message    

%BFR_GOODIEMGR-3-EVENT_ERROR : [chars]

Explanation    Unavailable.

Recommended Action    Unavailable.

Error Message    

%BFR_GOODIEMGR-3-INTERNAL_ERROR : [chars]

Explanation    Unavailable.

Recommended Action    Unavailable.

Error Message    

%BFR_GOODIEMGR-5-INVALID_FRAG : [chars]

Explanation    Unavailable.

Recommended Action    Unavailable.

BFRP Messages

The following are BFRP messages.

Error Message     

%BFRP-3-L2FWD : [chars]

Explanation    BFRP L2FWD specific error messages.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

BFRP_LB Messages

The following are BFRP link bundling messages.

Error Message    

%BFRP_LB-3-FEATURE_FAIL : LinkBundling: [chars] feature failed

Explanation    An exception was encountered with link bundling. The feature for which the regular operation has failed is specified in the error message. The specified feature may not be operational.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%BFRP_LB-3-MALLOC_FAIL : Memory allocation failure for [chars]

Explanation    Memory allocation has failed for the link bundling application.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%BFRP_LB-3-NO_CHANNEL_IDB : No matching channel interface for the member: [chars]

Explanation    No matching channel interface for the member interface has been found. If the messages are persistent and frequent, this condition indicates continued packet loss for the channel interface. If this message appears a few times over a small period of time during specific operations such as user configurations or reloads, this condition is most likely called by timing issues during initialization, and the packet loss might be temporary.

Explanation    If this condition occurs during a user configuration or system reload, no action is required. If the message is frequent, reconfigure the member or channel. If you require further assistance, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

BFRP_RLC Messages

The following are BFRP redundant line card messages.

Error Message     

%BFRP_RLC-3-NULL_CARVE_SLOT : \n Slot pointer received for buffer carve handling is NULL.

Explanation    A NULL slot information pointer was passed to the function that performs redundant slot pair handling during a buffer recarve.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message     

%BFRP_RLC-3-RLC_NULL_PRI_SP : \nNULL slot information pointer returned for primary slot [int]

Explanation    The lookup to determine a slot information database pointer returned NULL for the slot number of the primary slot in a redundant slot pair.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

BGP Messages

The following are Border Gateway Protocol (BGP) messages.

Error Message    

%BGP-3-ADDPATH : Number of paths per prefix exceeded allowed maximum of [dec]

Explanation    The number of paths per prefix has exceeded the maximum that is allowed. The maximum number of prefixes is specified in the message text. This message indicates that BGP is receiving the same prefix from too many neighbors.

Recommended Action    Attempt to restrict the number of neighbors that are sending the same prefix. You can restrict the number of neighbors advertising the same prefix by having robust inbound filters.

Error Message     

%BGP-4-AFIMPORT : [chars] prefixes imported to [chars] vrf reached the limit [dec]

Explanation    The number of prefixes that were imported from another address family to a VRF has reached the configured limit.

Recommended Action    Check the number of imported prefixes from the address family and increase the limit if required, or check to see that the route map was imported correctly into the VRF.

Error Message    

%BGP-3-BADROUTEMAP : Bad parameters in the route-map [chars] applied for [chars]

Explanation    Invalid parameters have occurred in the route map.

Recommended Action    Correct the route map.

Error Message     

%BGP-3-BGP_INCONSISTENT : [chars] Inconsistent [chars]

Explanation    An inconsistency in the data structures has occurred. This condition is a rare situation and is a result of internal problem.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%BGP-6-BIGCHUNK : Big chunk pool request ([dec]) for [chars]. Replenishing with malloc

Explanation    A large chunk pool has been requested. If the static chunk pools size cannot service the request, it will be serviced with a memory allocation (malloc).

Recommended Action    This is an informational message only. If this message is cause for concern, copy the message exactly as it appears on the console or in the system log. Enter the show chunk and show bgp summary commands to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%BGP-5-DAMPENING_DECAY_TIME : Decay time from maximum penalty to suppress penalty is [dec] secs. Maximum penalty: [dec], suppress penalty: [dec]

Explanation    The configured dampening parameters may not be feasible. The time window between the maximum penalty and suppress penalty may be low.

Recommended Action    If the decay time from the maximum penalty to suppress penalty appears to be too low, increase the half-life time or maximum penalty values.

Error Message     

%BGP-5-DAMPENING_HIGH_MAX_PENALTY : Maximum penalty ([dec]) is more than allowed maximum ([dec]). Dampening is OFF

Explanation    The configured dampening parameters may not be feasible. Maximum penalty is more than allowed maximum. Dampening will be off.

Recommended Action    Depending on the value of maximum penalty, adjust the maximum suppress time. Since the maximum penalty is more than allowed maximum, reduce the maximum suppress time. The maximum penalty should be greater than the suppress penalty, but less than maximum allowable penalty.

Error Message     

%BGP-5-DAMPENING_LOW_MAX_PENALTY : Maximum penalty ([dec]) is less than suppress penalty ([dec]), Dampening is OFF

Explanation    Configured dampening parameters may not be feasible. Maximum penalty is less than configured suppress penalty. Dampening will be off.

Recommended Action    Depending on the value of maximum penalty adjust maximum suppress time. Since maximum penalty is less than suppress penalty, increase maximum suppress time. Maximum penalty should be greater than suppress penalty but less than maximum allowable penalty.

Error Message    

%BGP-4-INCORRECT_TTL : Discarded message with TTL [dec] from [chars]

Explanation    A BGP message was received with a TTL value that is not within the acceptable configuration parameters.

Recommended Action    If you consider the message to be valid, modify the TTL security configuration to an appropriate value. Otherwise, this message could be coming from a spurious source. If you determine that this message is coming from a spurious source, locate and block the source of the messages.

Error Message    

%BGP-3-INSUFCHUNKS : Insufficient chunk pools for [chars], requested size [dec]

Explanation    The size of the static chunk pools are not correct. This condition is caused by an internal software issue.

Recommended Action    Collect information regarding chunks and BGP summary.

Error Message    

%BGP-3-MARTIAN_IP : [chars] Martian prefix [chars] in [chars]

Explanation    The specified martian prefix has been found in the BGP message. This condition indicates that there is a problem on the remote router.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%BGP-4-MAX_EXTCOMM_EXCEED : Exceeded limit of [dec] extended communities per advertised prefix

Explanation    An attempt was made to advertise a prefix with an extended community attribute that contained more extended communities than the allowed limit.

Recommended Action    Reduce the configured number of Route Targets or other extended communities that will be added to prefix advertisements so that the limit is not exceeded.

Error Message    

%BGP-3-MAXPATHS : Too many parallel paths for [IP_address][IP_netmask], maximum is [int]

Explanation    The number of parallel paths has exceeded the configured limit.

Recommended Action    Increase the number of parallel paths allowed.

Error Message    

%BGP-4-MAXPFX : No. of [chars] prefix received from [IP_address] reaches [int], max [int]

Explanation    The number of prefixes received from a neighbor has reached the warning limit.

Recommended Action    Check the number of prefixes that were received from the neighbor and determine whether the limit should be increased.

Error Message     

%BGP-3-MAXPFXEXCEED : No. of [chars] prefix received from [IP_address]: [int] exceed limit [int]

Explanation    The number of prefixes received from a neighbor has exceeded the configured limit.

Recommended Action    Check the number prefixes received from the neighbor and determine whether the limit should be increased.

Error Message    

%BGP-3-MPLS_NOIDB : No route found for BGP peer [IP_address]

Explanation    During the check to see whether a given interface is supported for IPv4 BGP MPLS labeling, the next hop interface was not found. The route for reaching the BGP peer is not present in the routing table.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Enter the show tech-support command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging (and show tech-support) commands and your pertinent troubleshooting logs.

Error Message    

%BGP-4-MPLS_UNSUPPORTED : IPv4 BGP MPLS labeling is not supported on interface [chars]

Explanation    IPv4 BGP MPLS labeling is not supported on the interface. This message appears when this capability is attempted to be negotiated on an interface where this functionality is not supported. As a result, address family AFI or SAFI 1/4 could not be not negotiated over this BGP connection and no IPv4 labeled prefixes could be exchanged.

Recommended Action    See the Release Notes for Cisco IOS software, Release 12.0 S for the supported interface types for IPv4 BGP MPLS labeling functionality.

Error Message     

%BGP-4-NBRTRACK : Route Tracking failed on memory. Neighbor tracking for route-fall-over will stop

Explanation    The route tracking system failed to allocate sufficient memory for the route failover application. The neighbor route fall-over application has been deconfigured and will stop tracking neighbor routes. Memory used for the neighbor route fall-over application has been deallocated.

Recommended Action    If you determine that the system is stable, reconfigure the neighbor route failover application. If you get this message, neighbor route-failover has been deconfigured.

Error Message    

%BGP-3-NEGCOUNTER : Prefix-accepted counter negative for peer [IP_address], prefix [IP_address]/[IP_address]

Explanation    The number of prefixes received from a neighbor is negative.

Recommended Action    Check the prefixes received from the neighbor.

Error Message    

%BGP-6-NLRI_MISMATCH : Mismatch NLRI negotiation with peer [IP_address]

Explanation    The configurations of the NLRI and the BGP peer are not compatible.

Recommended Action    Verify that the configuration of the BGP peer is correct. Make any necessary changes and try again. If the problem persists, copy the message exactly as it appears on the console or in the system log. Enter the show tech-support command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%BGP-3-NOBITFIELD : Could not allocate bitfield. Cannot open session to [chars]

Explanation    The allocation of the neighbor index for this neighbor has failed because of a low memory condition.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message    

%BGP-3-NOTIFICATION : [chars] neighbor [IP_address] [dec]/[dec] ([chars]) [dec] bytes [chars]

Explanation    An error condition has been detected in the BGP session. A notification is being sent or received and the session will be reset. This message appears only if the log-neighbor-changes command is configured for the BGP process.

Recommended Action    This message represents an error in the session, and its origin should be investigated. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%BGP-3-PFXLISTORF : Received misformatted prefixlist ORF from [IP_address]

Explanation    The received prefix list ORF is formatted incorrectly.

Recommended Action    Check the prefix list ORF implementation on the neighboring router.

Error Message    

%BGP-3-PFXORF : Received misformatted prefixlist ORF from [IP_address]

Explanation    The received prefix list ORF is not formatted correctly.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%BGP-5-VERSION_WRAP : bgp version wraped

Explanation    The BGP table version has reached its maximum value and wrapped around.

Recommended Action    This message is informational. However, frequent occurrences of such an event might indicate high error rates or high packet loss in the network and should be investigated.

Error Message    

%BGP-4-VPNV4NH_IF : Nexthop [IP_address] may not be reachable from neigbor [chars] - not a loopback

Explanation    A vpnv4 route has been sent from this system to the IBGP neighbor specified in the error message, and the next hop is one of the directly connected physical interfaces of this system. The label for the next-hop address may be removed in the MPLS cloud one hop before the label should be removed. Since the Provider routers do not have VPN information, the Provider routers do not know where to forward packets with the BGP label. This condition could break connectivity between VPN sites.

Recommended Action    Use loopback interfaces as the next hops for VPNv4 IBGP neighbors.

Error Message     

%BGP-4-VPNV4NH_MASK : Nexthop [IP_address] may not be reachable from neigbor [chars] - not /32 mask

Explanation    A VPNv4 route has been sent to an IBGP neighbor. The next-hop address is a loopback that is not using a 32-bit (/32) network mask, OSPF is being used on the loopback, and the OSPF network type of the interface is LOOPBACK. OSPF advertises this address as a host route with a /32 mask, regardless what mask is configured. This conflicts with TDP, which uses configured masks; therefore, the TDP neighbors may not receive a tag for this route. This could break connectivity between sites that belong to the same VPN.

Recommended Action    Configure the loopback that is being used as the next-hop loopback to use a 32-bit network mask (/32), or set the network type to point-to-point by entering the ip ospf network point-to-point command.

BIT Messages

The following are dynamic bit list messages.

Error Message    

%BIT-4-OUTOFRANGE : bit [dec] is not in the expected range of [dec] to [dec]

Explanation    An invalid request was detected by the bit list subsystem.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

BM Messages

The following are FPGA buffer manager messages.

Error Message    

%BM-3-QUIESCE_ERROR : port [dec] queue [chars] not empty after [dec] usecs, retry after shutting all ports on this LC

Explanation    Error in FPGA Buffer Manager.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

BSTUN Messages

The following are block serial tunneling messages.

Error Message     

%BSTUN-4-DUPROUTE : Cannot define duplicate route on the \nsame group

Explanation    This route command is defined on another interface that belongs to the same group. Duplicate routes cannot be defined on the same group.

Recommended Action    Consider defining a new group and moving this interface into that group.

C10720_Access4GE8FE Messages

The following are Cisco 10720 4GE8FE access card messages.

Error Message    

%C10720_Access4GE8FE-3-FPGA_UPLOAD_FAILED : Access FPGA upload failed. Sanity register is [hex].

Explanation    IOS failed to initialize a hardware FPGA device on the Access card after five consecutive attempts. This is a known problem but its occurrance is very rare.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%C10720_Access4GE8FE-3-GB_CIRCUIT_RESET : Internal circuit [dec] has been reset.

Explanation    Unavailable.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%C10720_Access4GE8FE-3-INIT_DEVICES_FAILED : Initialisation of hardware failed.

Explanation    Unavailable.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%C10720_Access4GE8FE-2-REV1_ACCESS_NOT_SUPPORT : The Rev 1 4GE+8FE hardware is not supported in this version of IOS.

Explanation    The 4GE+8FE access card hardware is not supported in the version of Cisco IOS software that is running on the system.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

C10720_SFP Messages

The following are Cisco C10720 Small Form Factor Pluggable (SFP) messages.

Error Message    

%C10720_SFP-3-BADSFP : Non-compliant SFP module.

Explanation    The SFP module from this vendor does not comply with Cisco standards.

Recommended Action    Obtain an SFP module from a Cisco-approved vendor.

Error Message    

%C10720_SFP-3-SFP_ERROR_READING : Badly inserted SFP.

Explanation    An error has occurred while the system was reading from the SFP. This condition usually indicates an incorrectly inserted SFP.

Recommended Action    Re-insert the SFP.

Error Message     

%C10720_SFP-4-SFP_EVENT_INS : SFP Module Inserted: [chars]

Explanation    An SFP module has been inserted.

Recommended Action    If this message is expected, no action is required. Otherwise, check the SFP module.

Error Message     

%C10720_SFP-4-SFP_EVENT_MISSING : SFP Module Missing: [chars]

Explanation    An SFP module could not be located.

Recommended Action    Check the SFP module.

Error Message     

%C10720_SFP-4-SFP_EVENT_REM : SFP Module Removed: [chars]

Explanation    An SFP module has been removed.

Recommended Action    If this message is expected, no action is required. Otherwise, check the SFP module.

Error Message     

%C10720_SFP-3-SFP_TX_FAULT_RECOVERY_ERROR : Laser error recovery not successful.

Explanation    A laser Tx fault occurred on the SFP. The SFP could not be brought back to a normal state.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

C10720_SFP_DIAG Messages

The following are Cisco C10720 Small Form Factor Pluggable (SFP) diagnostic messages.

Error Message    

%C10720_SFP_DIAG-4-SFP_BAD_MODULE : Bad SFP module in port [int][chars]

Explanation    The SFP module has failed or is faulty.

Recommended Action    Check the SFP module.

Error Message     

%C10720_SFP_DIAG-4-SFP_DUP_MODULE : Duplicate S/N of SFP module detected in port [int][chars]

Explanation    The SFP module has failed or is faulty.

Recommended Action    Check the SFP module.

Error Message     

%C10720_SFP_DIAG-4-SFP_EVENT_INS : SFP Module Inserted: port [int]

Explanation    An SFP module has been inserted.

Recommended Action    If this message is expected, no action is required. Otherwise, check the SFP module.

Error Message    

%C10720_SFP_DIAG-4-SFP_EVENT_MISSING : SFP Module Missing: port [int]

Explanation    An SFP module could not be located.

Recommended Action    Check the SFP module.

Error Message    

%C10720_SFP_DIAG-4-SFP_EVENT_REM : SFP Module Removed: port [int]

Explanation    An SFP module has been removed.

Recommended Action    If this message is expected, no action is required. Otherwise, check the SFP module.

Error Message    

%C10720_SFP_DIAG-4-SFP_EVENT_TX_FAULT : TX FAULT signal [chars] on port [int]

Explanation    The SFP module has received a transmittal (Tx) fault signal.

Recommended Action    Check the SFP module.

Error Message     

%C10720_SFP_DIAG-4-SFP_NOT_COMPLIANT : Wrong SFP module compliance in port [int]

Explanation    The SFP module is not compliant with the system.

Recommended Action    Check the SFP module.

Error Message     

%C10720_SFP_DIAG-4-SFP_NOT_READY : SFP: Interface [chars][int]/[int] can't come up; SFP modules are not ready

Explanation    The SFP modules are not ready.

Recommended Action    Wait for the SFP modules to initialize (come up). Otherwise, check the SFP module.

Error Message     

%C10720_SFP_DIAG-2-SFP_RX_POWER_HI_ALARM : RX power high alarm

Explanation    The Rx power has exceeded the configured high alarm limit.

Recommended Action    Replace the SFP module.

Error Message     

%C10720_SFP_DIAG-4-SFP_RX_POWER_HI_WARN : RX power high warning

Explanation    The Rx power has exceeded the configured high warning limit.

Recommended Action    Replace the SFP module.

Error Message    

%C10720_SFP_DIAG-2-SFP_RX_POWER_LO_ALARM : RX power low alarm

Explanation    The Rx power is lower than the configured low alarm limit.

Recommended Action    Replace the SFP module.

Error Message    

%C10720_SFP_DIAG-4-SFP_RX_POWER_LO_WARN : RX power low warning

Explanation    The Rx power is lower than the configured low warning limit.

Recommended Action    Replace the SFP module.

Error Message    

%C10720_SFP_DIAG-2-SFP_TEMP_HI_ALARM : Temperature high alarm

Explanation    The internal temperature of the SFP is higher than the configured high alarm level.

Recommended Action    Replace the SFP module.

Error Message    

%C10720_SFP_DIAG-4-SFP_TEMP_HI_WARN : Temperature high warning

Explanation    The internal temperature of the SFP is higher than the configured high warning level.

Recommended Action    Replace the SFP module.

Error Message    

%C10720_SFP_DIAG-2-SFP_TEMP_LO_ALARM : Temperature low alarm

Explanation    The internal temperature of the SFP is lower than the configured low alarm level.

Recommended Action    Replace the SFP module.

Error Message    

%C10720_SFP_DIAG-4-SFP_TEMP_LO_WARN : Temperature low warning

Explanation    The internal temperature of the SFP is lower than the configured low warning level.

Recommended Action    Replace the SFP module.

Error Message    

%C10720_SFP_DIAG-2-SFP_TX_BIAS_HI_ALARM : TX bias high alarm

Explanation    The Tx bias has exceeded the configured high alarm level.

Recommended Action    Replace the SFP module.

Error Message    

%C10720_SFP_DIAG-4-SFP_TX_BIAS_HI_WARN : TX bias high warning

Explanation    The Tx bias has exceeded the configured high warning level.

Recommended Action    Replace the SFP module.

Error Message    

%C10720_SFP_DIAG-2-SFP_TX_BIAS_LO_ALARM : TX bias low alarm

Explanation    The Tx bias is lower than the configured low alarm level.

Recommended Action    Replace the SFP module.

Error Message    

%C10720_SFP_DIAG-4-SFP_TX_BIAS_LO_WARN : TX bias low warning

Explanation    The Tx bias is lower than the configured low warning level.

Recommended Action    Replace the SFP module.

Error Message    

%C10720_SFP_DIAG-2-SFP_TX_POWER_HI_ALARM : TX power high alarm

Explanation    The Tx output power has exceeded the configured high alarm level.

Recommended Action    Replace the SFP module.

Error Message     

%C10720_SFP_DIAG-4-SFP_TX_POWER_HI_WARN : TX power high warning

Explanation    The Tx output power has exceeded the configured high warning level.

Recommended Action    Replace the SFP module.

Error Message    

%C10720_SFP_DIAG-2-SFP_TX_POWER_LO_ALARM : TX power low alarm

Explanation    The Tx output power is lower than the configured low alarm level.

Recommended Action    Replace the SFP module.

Error Message    

%C10720_SFP_DIAG-4-SFP_TX_POWER_LO_WARN : TX power low warning

Explanation    The Tx output power is lower than the configured low warning level.

Recommended Action    Replace the SFP module.

Error Message    

%C10720_SFP_DIAG-2-SFP_VOLT_HI_ALARM : Vcc high alarm

Explanation    The supply voltage has exceeded the high alarm level.

Recommended Action    Replace the SFP module.

Error Message    

%C10720_SFP_DIAG-4-SFP_VOLT_HI_WARN : Vcc high warning

Explanation    The supply voltage has exceeded the high warning level.

Recommended Action    Replace the SFP module.

Error Message    

%C10720_SFP_DIAG-2-SFP_VOLT_LO_ALARM : Vcc low alarm

Explanation    The supply voltage is lower than the configured low alarm level.

Recommended Action    Replace the SFP module.

Error Message    

%C10720_SFP_DIAG-4-SFP_VOLT_LO_WARN : Vcc low warning

Explanation    The supply voltage is lower than the configured low warning level.

Recommended Action    Replace the SFP module.

C10K Messages

The following are Constellation 10K Omega messages.

Error Message     

%C10K-2-BADINTERFACE : Out of range Card interface, [dec] on slot [dec]

Explanation    The software specified a card interface that is out of range.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%C10K-3-BAD_RETURN_VALUE : call to [chars] failed with return code [dec]\n

Explanation    Unavailable.

Recommended Action    Unavailable.

Error Message    

%C10K-2-BADRSRCNUM : Invalid resource number from PXF ([dec]). (PLEASE REPORT THIS!)

Explanation    The PXF hardware diversion path specified an invalid resource number.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%C10K-2-BADSLOT : Out of range card slot index[dec]

Explanation    The software specified a card slot index that is out of range.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%C10K-2-BADSLOTSUBSLOT : Out of range card slot/subslot pair[dec]/[dec]

Explanation    The software specified a card slot or subslot pair that is out of range.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%C10K-2-CARDRECUR : Recursive loop while getting the daughtercard info for card type [dec]

Explanation    While obtaining the daughter card information for the chassis MIB, the platform SNMP code has gone into an infinite loop.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%C10K-3-CHASSIS : Unknown chassis model.

Explanation    The data stored in the midplane is invalid or incomplete.

Recommended Action    Contact your Cisco technical support representative to update your system.

Error Message     

%C10K-3-CONFIG : Recommended port adapter configuration exceeded

Explanation    Unavailable.

Recommended Action    Unavailable.

Error Message    

%C10K-4-COOKIE : Corrupt or missing MAC address cookie\n using random base [enet]

Explanation    An invalid MAC address has been detected in the backplane EEPROM.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%C10K-3-DEACTIVATED : card in slot [[dec]/[dec]] disabled.

Explanation    The card is being deactivated.

Recommended Action    No action is required.

Error Message    

%C10K-1-DISCOVER_ENET : Failed to init Ethernet device [dec]

Explanation    The software failed to initialize the Ethernet device on the interface card specified in the error message.

Recommended Action    Power down, reseat the interface card, and reboot the system. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%C10K-1-DISCOVER_SAR : Failed to init SAR device [dec]

Explanation    The software failed to initialize the SAR device on the interface card specified in the error message.

Recommended Action    Power down, reseat the interface card, and reboot the system. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message     

%C10K-3-EEPROM_ERROR : [chars]\n

Explanation    The system cannot read from, or write to, the EEPROM.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Enter the show diag command to gather data that may help identify the nature of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%C10K-3-EEPROM_INVALID : Invalid or unprogrammed [chars] EEPROM

Explanation    The specified EEPROM has either not been programmed is of the wrong type.

Recommended Action    Contact your Cisco customer technical support representative to replace the EEPROM.

Error Message     

%C10K-3-GENERAL : [chars]\n

Explanation    A general C10K failure has occurred. The details in the error message text provide more information on the nature of the error.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message     

%C10K-3-IONOT0 : IO card discover in non-zero slot [dec]/[dec]

Explanation    Unavailable.

Recommended Action    Unavailable.

Error Message     

%C10K-3-IPC : [chars]: IPC Failure

Explanation    Unavailable.

Recommended Action    Unavailable.

Error Message    

%C10K-3-IPCOPENFAILED : Couldn't open IPC port for port id [hex] slot [int]/[int]: [chars]

Explanation    Information could not be obtained from a line card.

Recommended Action    Reseat the line card in the slot specified in the message text.

Error Message     

%C10K-1-LC_ALERT : [chars]

Explanation    An error involving the line card has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%C10K-2-LC_CRIT : [chars]

Explanation    An error involving the line card has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%C10K-7-LC_DEBUG : [chars]

Explanation    This message provides debug-level information about the line card.

Recommended Action    No action is required.

Error Message     

%C10K-0-LC_EMERG : [chars]

Explanation    A serious error involving the line card has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%C10K-3-LC_ERR : [chars]

Explanation    An error involving the line card has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    

%C10K-6-LC_INFO : [chars]

Explanation    This message provides information about the line card.

Recommended Action    No action is required.

Error Message     

%C10K-5-LC_NOTICE : [chars]

Explanation    This message provides information about the line card.

Recommended Action    No action is required.

Error Message    

%C10K-3-LC_UNKNOWN : [chars]

Explanation    An error involving the line card has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at