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Cisco IOS Release 12.0 System Message Guide
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About the Cisco IOS Software Documentation
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System Error Messages Overview
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AAAA through APPN
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ARAP through C1600
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C2600 through CT3
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DBCONN through FILESYS
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FPGA through IPC_RSP_CBUS
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IPFAST through LPD
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M32X through NHRP
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NIC100 through RTT
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S4T68360 through SWITCH
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SYS through TI1570
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TIB through XCPA
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CMCC-ADAPTER through CMCC-IPC_DRVR
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CMCC-LOADER through CMCC-XCPA
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System Failure Error Messages
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Table Of Contents
FPGA Error Messages
LS1010 chip-specific error messages
Error Message%FPGA-3-ABR : ABR FPGA didn't reset properly, Control Register=[hex]
Explanation The ABR FPGA chip failed to respond to a reset command during hardware shutdown.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%FPGA-2-DONE_PIN : Done pin or Status pin isn't pull low, FPGA# [dec]
Explanation The specified FPGA chip showed an incorrect status after downloading its control microcode. This is probably caused by a hardware failure. It is a fatal condition for the system and will be followed by a core dump.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%FPGA-2-DOWNLOAD : Download Fail, FPGA# [dec]
Explanation The specified FPGA chip failed to respond after downloading its control microcode. This is probably caused by a hardware failure. It is a fatal condition for the system and will be followed by a core dump.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%FPGA-3-MCAST : Multicast FPGA didn't reset properly, Control Register=[hex]
Explanation The Multicast FPGA chip failed to respond to a reset command during hardware shutdown.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%FPGA-3-NOFORK : Can't create Per VC Counter daemon
Explanation The software could not spawn a per-VC counter process. This is not a normal condition, and will prevent collection of statistics on the VC. It was probably caused by a low-memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message%FPGA-2-STATUS_PIN : Error in status pin, FPGA# [dec]
Explanation The specified FPGA chip showed an incorrect status after downloading its control microcode. This is probably caused by a hardware failure. It is a fatal condition for the system and will be followed by a core dump.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%FPGA-3-TRAFF : Traffic FPGA didn't reset properly, Control Register=[hex]
Explanation The Traffic FPGA chip failed to respond to a reset command during hardware shutdown.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%FPGA-3-TYPE : ***WARNING*** Invalid feature card type -
Use higher version of software: [hex]Explanation The Cisco IOS software found an unrecognized feature card during Cisco LS1010 initialization. This probably means that the software must be upgraded in order to support hardware that did not exist at the time the software was written.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%FPGA-3-VERSION : Feature Card version invalid/old. Feature Card Version:[dec].[dec], ASP Version:[dec].[dec]
Explanation There is a version mismatch between a feature card and the ASP.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support output, call your Cisco technical support representative and provide the representative with the gathered information.
FR Error Messages
Frame Relay error messages
Error Message%FR-5-DLCICHANGE : Interface [chars] - DLCI [dec] state changed to [chars]
Explanation The state of the Frame Relay PVC specified by the data-link connection identifier (DLCI) changed.
Recommended Action This is a notification message only. No action is required.
Error Message%FR-4-DLCIDELETE : Interface [chars] - DLCI [dec] - PVC use count [dec]
Explanation An attempt was made to remove a PVC DLCI while it was still being used.
Recommended Action Copy the error message exactly as it appears, and report it to your technical support representative.
Error Message%FR-3-INCORRECT_INT : Incorrect output (sub)interface, broadcast packet dropped!
Explanation The output subinterface specified in the packet is incorrect. The broadcast packet was dropped.
Recommended Action Copy the error message exactly as it appears, and report it to your technical support representative.
Error Message%FR-4-NNISUBINTF : Subinterface not supported on Frame Relay NNI
Explanation An attempt was made to change the state of a subinterface on the Frame Relay Network-to-Network Interface (NNI).
Recommended Action Reconfigure the Frame Relay link type or remove the subinterface.
Error Message%FR-3-NOMEMORY : No memory for [chars]
Explanation The requested operation could not be accomplished because of a low memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message%FR-3-NULL_INT : Null output interface. Broadcast packet dropped!
Explanation Output interface is NULL; broadcast packet is dropped.
Recommended Action Copy the error message exactly as it appears, and report it to your technical support representative.
FR_ELMI Error Messages
Frame Relay enhanced Local Management Interface error messages
Error Message%FR_ELMI-3-INCORRECT_ID : Incorrect ID
Explanation The ID in the QOS parameter message is incorrect.
Recommended Action Copy the error message exactly as it appears, and report it to your technical support representative.
Error Message%FR_ELMI-3-INCORRECT_IE : Incorrect IE
Explanation Enhanced LMI is not configured on the interface. The frame was dropped.
Recommended Action Copy the error message exactly as it appears, and report it to your technical support representative.
FR_LMI Error Message
Frame Relay Local Management Interface error message
Error Message%FR_LMI-3-INCORRECT_IE : Enhanced LMI not configured, incorrect IE
Explanation An unexpected LMI information element has been received.
Recommended Action Verify the configuration for enhanced LMI on the switch matches the configuration on the router.
FTC_TRUNK Error Message
Cisco 3801 platform error message
Error Message%FTC_TRUNK-3-CID_IN_USE : [chars] connection-id [dec] is busy, try other cid
Explanation An attempt was made to use a connection ID that is already assigned and in use; the selected connection ID cannot be used for this session-trunk.
Recommended Action Try again with a connection ID that is not already in use.
Error Message%FTC_TRUNK-1-NOMEMORY : msgtxt_nomemory
Explanation The MC68360/QUICC CPU was unable to access the memory it needs to carry out its functions. Here are some possible causes. The network is large, requiring a great deal of memory for routing tables, and so on. The router configuration has many features enabled, each of which require a certain amount of memory. A software error (memory leak) exists.
Recommended Action Reduce system activity to ease the memory demand, or upgrade to a larger memory configuration.
Error Message%FTC_TRUNK-1-RELOAD : Must reload to config Interface [chars] as ftc-trunk again
Explanation If an interface configured as encapsulation ftc-trunk is reconfigured to another encapsulation (such as HDLC), this error message is displayed when the attempt is made to reconfigure it again as encapsulation ftc-trunk. The reload command must be entered before attempting to configure the interface to encapsulation ftc-trunk again.
Recommended Action Issue the reload command.
Error Message%FTC_TRUNK-3-TOOMANY : Cannot config more than [dec] ftc-trunks
Explanation If there are already four interfaces configured for encapsulation ftc-trunk and the encapsulation ftc-trunk configuration command is issued, this message is displayed to indicate that no more can be configured.
Recommended Action Free one of the other interfaces first or if conditions warrant, upgrade to a larger configuration with more interfaces.
Error Message%FTC_TRUNK-3-TOOMANY_SESSION : Cannot config more than [dec] session-trunks
Explanation If there are already four interfaces configured for encapsulation ftc-trunk and the encapsulation ftc-trunk configuration command is issued, this message is displayed to indicate that no more can be configured.
Recommended Action Free one of the existing interfaces before trying again or if conditions warrant, upgrade to a larger configuration.
FTPSERVER Error Messages
FTP server processes error messages
Error Message%FTPSERVER-6-CONNCLOSED : Connection closed after [dec] seconds. '[chars]'
Explanation The FTP connection to a client was closed after 5 minutes of inactivity.
Recommended Action Client inactivity will cause the server to shutdown the connection.
Error Message%FTPSERVER-6-CWDFAILED : setcwd failed ([chars])
Explanation A FTP client request failed to change to the requested directory.
Recommended Action Verify the correct path for the desired directory.
Error Message%FTPSERVER-6-NETRDFAILED : FTP control connection / tcp_read failed
Explanation An error occurred while reading the command line from the FTP client.
Recommended Action Verify the network connection from client to server and verify the FTP client operation.
Error Message%FTPSERVER-6-NETWRTFAILED : FTP Server:connection / tcp_write failed
Explanation A TCP write failed while sending an FTP command reply to the client.
Recommended Action Verify the network connection from client to server and verify the FTP client operation.
Error Message%FTPSERVER-6-NEWCONN : FTP Server - new connection made
Explanation A new FTP server connection has opened.
Recommended Action FTP server connections can be disabled by using the command no ftp-server enable.
Error Message%FTPSERVER-6-REPLYLOGN : (REPLY) [dec]
Explanation An FTP login has occurred.
Recommended Action This is an informational message only. Informational messages can be disabled by changing logging level.
Error Message%FTPSERVER-6-REPLYLOGTEXT : [dec][chars]
Explanation This text was sent to the FTP client.
Recommended Action This is an informational message only. Informational messages can be disabled by changing logging level.
Error Message%FTPSERVER-6-TOPDIRTEST : Input path failed Top-dir([chars]) test
Explanation An operation attempted to use a path not within the tree under the ftp-server topdir configuration parameter.
Recommended Action Reconfigure the server topdir parameter, or select another path.
Error Message%FTPSERVER-4-XFER_WARNING : File may not have transferred correctly
Explanation Extra linefeeds were received in ASCII mode
Recommended Action The file may be OK. If the file did not transfer correctly, try using a different FTP client.
FW Error Messages
Inspection subsystem error messages
Error Message%FW-4-ALERT_OFF : [chars], count ([dec]/[dec]) current 1-min rate: [dec]
Explanation Either the number of half-open connections or the new connection initiation rate has gone below the max-incomplete low threshold. This message indicates that the rate of incoming new connections has slowed down and is issued only when the max-incomplete low threshold is crossed.
Recommended Action This message is for informational purposes only, but may indicate that an attack has stopped.
Error Message%FW-4-ALERT_ON : [chars], count ([dec]/[dec]) current 1-min rate: [dec]
Explanation Either the max-incomplete high threshold of half-open connections or the new connection initiation rate has been exceeded. This error message indicates that an unusually high rate of new connections is coming through the firewall, and a DOS attack may be in progress. This message is issued only when the max-incomplete high threshold is crossed.
Recommended Action This message is for informational purposes only, but may indicate a security problem.
Error Message%FW-2-BLOCK_HOST : Blocking new TCP connections to host [int] for [dec] minute[chars] (half-open count [dec] exceeded)
Explanation This message indicates that any subsequent new TCP connection attempts to the specified host will be denied because the max-incomplete host threshold of half-open TCP connections is exceeded, and the blocking option is configured to block the subsequent new connections. The blocking will be removed when the configured block-time expires.
Recommended Action This message is for informational purposes only, but may indicate that a SYN flood attack was attempted.
Error Message%FW-3-FTP_NON_MATCHING_IP_ADDR : Non-matching address [int] used in [chars] -- FTP client [int] FTP server [int]
Explanation An FTP client attempted to use a PORT command or the FTP server attempted to use the response to a PASV command to trick the firewall into opening access to a third-party host that is different from the two hosts engaged in the FTP connection. This message indicates that a suspicious violation was detected while attempting to modify the security policy in the firewall. The command is rejected and the connection is reset by the firewall.
Recommended Action This message is for informational purposes only, but may indicate that an attempt was made to grant or open access to unauthorized hosts.
Error Message%FW-3-FTP_PRIV_PORT : Privileged port [dec] used in [chars] -- FTP client [int] FTP server [int]
Explanation An FTP client attempted to use a PORT command or the FTP server attempted to use the response to a PASV command to trick the firewall into opening access to a privileged port. This message indicates that a suspicious violation was detected from the FTP client/server attempting to modify the security policy in the firewall. The command is rejected and the connection is reset by the firewall.
Recommended Action This message is for informational purposes only, but may indicate that an attempt was made to gain access to privileged ports.
Error Message%FW-3-FTP_SESSION_NOT_AUTHENTICATED : Command issued before the session is authenticated -- FTP client [int] FTP server [int]
Explanation An FTP client attempted to use the PORT command or an FTP server attempted to use the response to a PASV command to open a data channel in the firewall prior to the client's successful authentication with the server. This is a suspicious attempt by the client/server to trick the firewall into opening a hole so that outside attackers can take advantage of the firewall opening. This message indicates that a suspicious violation was detected, and the PORT or PASV command/response is rejected by the firewall. The data channel in the firewall will not be opened until the authentication is done successfully.
Recommended Action This message is for informational purposes only, but may indicate that an illegal attempt was made to modify the firewall security policy.
Error Message%FW-4-HOST_TCP_ALERT_ON : Max tcp half-open connections ([dec]) exceeded for host [int].
Explanation The max-incomplete host limit of half-open TCP connections has been exceeded. This message indicates that a high number of half-open connections is coming to the protected server, and may indicate that a SYN flood attack is in progress and is targeted to the specified server host.
Recommended Action This message is for informational purposes only, but may indicate that a SYN flood attack was attempted. If this alert is issued frequently and identified to be mostly false alarms, then the max-incomplete host threshold value is probably set too low, and there is a good deal of legitimate traffic coming in to that server. In this case, the max-incomplete host parameter should be set to a higher number to avoid false alarms.
Error Message%FW-3-HTTP_JAVA_BLOCK : JAVA applet is blocked from ([int]:[dec]) to ([int]:[dec])
Explanation A Java applet was seen in the HTTP channel, and the firewall configuration indicates that the applet from this Web site should be prohibited. The message indicates that the applet is being downloaded from one of the prohibited sites and its entrance to the protected network is not allowed. The connection is reset and the transmission of the detected applet is aborted immediately.
Recommended Action This message is for informational purposes only, but may indicate a security problem.
Error Message%FW-3-NOTFOUND : Session context for ([int]:[dec]) => ([int]:[dec]) not found.
Explanation The CBAC code was searching its database for information for a particular inspection session, but this information was not found.
Recommended Action If this message recurs, copy it down exactly as it appears and contact your technical support representative for assistance.
Error Message%FW-6-SESS_AUDIT_TRAIL : [chars] session initiator ([int]:[dec]) sent [int] bytes -- responder ([int]:[dec]) sent [int] bytes
Explanation This message documents the per-session transaction log of network activities. The message is issued at the end of each inspected session and it records the source/destination addresses and ports, as well as the number of bytes transmitted by the client and server.
Recommended Action This message is for informational purposes only, and can be used to collect the basic accounting for the inspected sessions.
Error Message%FW-3-SMTP_INVALID_COMMAND : Invalid SMTP command from initiator ([int]:[dec])
Explanation The CBAC code detected an invalid SMTP command in the inspected SMTP connection. This message indicates that a suspicious violation was detected that may be an attack to the mail server system. The command is rejected and the connection is reset by the firewall immediately.
Recommended Action This message is for informational purposes only, but may indicate a security problem.
Error Message%FW-4-UNBLOCK_HOST : New TCP connections to host [int] no longer blocked
Explanation New TCP connection attempts to the specified host are no longer blocked. This message indicates that the blocking of new TCP attempts to the specified host has been lifted.
Recommended Action This message is for informational purposes only, but may indicate a SYN flood attack was attempted to the host.
GRIP Error Messages
Xerox Network Systems (XNS) Routing Protocol error messages
Error Message%GRIP-3-BADPATHS : Invalid number of paths ([dec]) for [dec]
Explanation An internal inconsistency was detected in the XNS routing table structure.
Recommended Action Note the parameters associated with this message and call your technical support representative for assistance.
Error Message%GRIP-2-BADROUTE : Error [chars] route - null table
Explanation A hardware or software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical support representative.
GRP Error Messages
Gigabit route processor (RP) error messages
Error Message%GRP-3-ADDRERROR : Bad access to fabric-buffers: invalid address
Explanation This message indicates that an illegal access was made to fabric buffers. This usually indicates a software error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-4-BADLENGTH : Internal fabric register mismatch.
Expected length = [int]. Received length = [int]Explanation This message indicates that a packet was received from the fabric but the length received and the length indicated in the buffer header do not match.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-4-BAD_PKT : CSAR: Received slot [int] Chan [int]
Explanation A bad packet was received at CSAR.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-BAD_RESET :
Explanation Software attempted to reset itself over the MBUS.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-BAD_STATE : Slot:[int] State:[chars]
Explanation A message send was attempted to a card that was in an incorrect state. The card and state are shown in the error message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-BADSTATE : Reassembly state is bad for slot [int]. State = [int]
Explanation This message indicates that software is in an incorrect state for receiving the current packet over the fabric. The message indicates the slot the packet was received on and the state the reassembly was in.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-BMAUCODE_ALLOC : Failed buffer allocation for [chars]
Explanation Could not allocate a data structure to contain contents of the given BMA microcode file. There may be insufficient DRAM.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-BMAUCODE_BAD : Slot [dec]: bad slot state ([dec]) or card type ([hex] - [chars])
Explanation Unable to select or download the given BMA microcode on the given slot. The line card is either not present, there is a card that is not a line card in the given slot, or the line card is not enabled.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-BMAUCODE_ENABL : No line cards enabled: selector [chars], feature [chars]
Explanation Selection or download of the BMA microcode failed for all slots, selector and feature. There are no enabled line cards.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-BMAUCODE_FAIL : Slot [dec], selector [chars], feature [chars]
Explanation Selection or download of the BMA microcode failed for the given slot, selector and feature. The line card could be disabled or there was an error on the line card when attempting to select or download the BMA microcode.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-BMAUCODE_FILE : Error reading [chars]
Explanation Could not read the given binary BMA microcode, possibly because it is not found.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-BMAUCODE_SELECTOR : Command selector [chars] != file header selector [chars]
Explanation For the BMA microcode download command, the selector specified on the command line does not match that in the binary BMA microcode file.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-4-CAMFULL : Too many entries in the Ethernet CAM
Explanation This message indicates that too many MAC addresses were put into the Ethernet's CAM. This usually indicates a software error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-CARVE_ADD : Failed to add buffer size [unsigned long] with delta [int]
Explanation Could not add the given buffer size to the SDRAM buffer carve specification because of internal parameter errors: exceeded available number of elements, excessive delta size, or null parameters.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-CARVE_FAIL : [chars] BMA, slot [int]
Explanation SDRAM buffer carve on the given line card failed, the RP failed to send the line card the carve information via IPCs, or the carve result from the line card failed to return to the RP. The line card could be disabled at this point.
Recommended Action Try rebooting the line card. If this fails to fix the problem, consider power cycling the router. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-CARVE_FREEQS : Free queues ([int]) > allowed ([int])
Explanation The number of free queues allowed for SDRAM buffer carving has been exceeded.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-4-CARVE_MTU : Only [int] MTUs considered (max = [dec])
Explanation The list of different MTUs that can be considered in SDRAM buffer carving is limited by the given maximum number.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-CARVE_PCT : Sum percentage SDRAM buffers ([int]) > 100
Explanation The specified sum of percentages for SDRAM buffer sizes has exceeded 100.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-CARVE_SIZE : SDRAM buffer size [unsigned long] < its delta [unsigned long]
Explanation Rounded-up SDRAM buffer size should be larger than a given delta size.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-CARVE_SPEC : Empty SDRAM buffer carve specification
Explanation There is no SDRAM buffer carve specification to send to a line card.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-CARVE_ZERO : [chars] BMA, slot [int], entry index [int]: zero SDRAM buffer size
Explanation The given SDRAM buffer size should not be zero.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-4-CELLNEG : Detected an internal signal error on the fabric interface
Explanation This message indicates an internal signal between the CSAR and the FIA was deasserted too early.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-4-COOKIE : Corrupt or missing MAC address cookie -- using random base [sci_notation]
Explanation This message indicates the part containing the MAC addresses allocated to this chassis could not be accessed or was found to be corrupt, either because of a hardware problem or manufacturing problem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-4-CORRUPT : Corrupted packet received. start_offset = [int]
length = [int] card = [int]Explanation This message indicates that a buffer was received from the fabric with a corrupted buffer header.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-4-CRC32 : CRC32 error detected from slot [int]
Explanation This message indicates that a CRC32 error was detected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-ERROR : NULL
Explanation This message can take many forms. It provides information about a software error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-4-ETHERPAL : Ethernet PAL on the GRP is missing
Explanation The system software detected that the Ethernet PAL on the GRP is either missing or is improperly installed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-EXEC_ALLOC : No memory for command
Explanation No memory was available to allocate for the remote command string.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-EXEC_ENABL : No line cards enabled
Explanation There are no enabled line cards.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-EXEC_SLOT : Slot [dec] not enabled
Explanation There is no card in the given slot or it exists but is not enabled.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-FABCOPY : [chars] address = 0x[hex].
Explanation This message indicates that the fabric driver software passed an incorrectly aligned pointer.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-FABRIC : [chars] ([int])
Explanation The master gigabit route processor is unable to communicate over the fabric to the line card that is displayed in the error message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-FABRIC_MULTI : [chars] ([hex])
Explanation A problem has been detected between the master RP and a line card over the fabric.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-FABRIC_UNEXP : [chars] ([int])
Explanation An expected message was received from the line card indicated in the error message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-FABRIC_UNI : [chars] ([int])
Explanation A problem has been detected between the master RP and a line card over the fabric.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-4-FIRSTLAST : First/Last cell error detected from slot [int]
Explanation This message indicates that a cell was received with an invalid first or last bit set.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-4-FROMFABPAR : Parity error detected in from fabric buffer memory. Slot [int]
Explanation This message indicates that a parity error was detected from the fabric buffers.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-IFCON : Too many Queued messages, No buffers available
Explanation This message indicates that there are too many messages coming from the GSR line card. There are no more buffers on the RP to handle these messages. Try shutting down debugs on the line card or reloading it.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-LC_POST_ALLOC : Failed buffer allocation for [chars]
Explanation Could not allocate a data structure to contain contents of the given line card POST file. There may be insufficient DRAM.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-LC_POST_FAIL : Slot [dec] fail download
Explanation Download of the GLC POST failed for the given slot. The line card could be disabled or there was an error on the line card when attempting to download the GLC POST.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-LDFAIL : Unable to download ucode from [chars] in slot [hex] (bitmask), trying [chars] ucode
Explanation For some reason, the line card image specified by the configuration is not suitable for downloading, or another error occurred. The line card image that is bundled within the GRP's system image will be loaded.
Recommended Action Attempt to reload the microcode. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-MEMSIZE : Non oct-byte access to fabric buffers
Explanation This message indicates that an illegal access was made to fabric buffers. This usually indicates a software error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-MODULE : Missing [chars] for [chars]
Explanation A hardware or software error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-MSGTOOBIG : Datagram size too large ([int])
Explanation This message indicates that a packet was attempted to be sent over the fabric but was too large to be sent. This usually indicates a software error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-NOFILE : Ucode file [chars] not found, system ucode loaded in slot [hex] (bitmask).
Explanation The file specified by the configuration was not found in Flash. The slot number represents a bit mask of the cards affected. The line card image that is bundled within the GRP's system image will be loaded.
Recommended Action Use the show flash command to determine if the file is located in Flash. If the file is there, attempt to reload the microcode. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-4-NO_INTF : CSAR: No interface available Slot [int] Chan [int]
Explanation CSAR received a packet with no valid interface.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-NOMAC : Can't allocate MAC address for interface [int]/[int]
Explanation No MAC address was available for allocation to the specified interface.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-4-OLDVERSION : Running old version of GRP
Explanation The system software detected an old version of the GRP.
Recommended Action The GRP must be upgraded in order to run with this software.
Error Message%GRP-3-PARITYERR : Parity error detected in the fabric buffers. Data ([hex])
Explanation A parity error was detected by the fabric interface hardware on the RP. The hex number indicates the error interrupt vector. This usually indicates a hardware problem on the RP.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-POST_CODE_FILE : Error reading [chars], post.ucode is required in slot0 for upgrade
Explanation Could not read the given binary LC POST code, possibly because it is not found post.ucode in PCMCIA card.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-4-Q_CORRUPT : CSAR: HoldQ Count is corrupted
Explanation CSAR: Queue indicates a packet even though no packet is available.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-QFULLPAR : Parity error detected
Explanation This message indicates that a parity error was detected between the CSAR and the FIA on the queue full signals. This usually indicates a hardware error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-4-REASSEMBLY : Reassembly error detected. Slot = [int].
State = [int], Status = [int]Explanation This message indicates that there has been an error in reassembling a buffer over the fabric. The message indicates the slot that the errored packet was received on and the state that the reassembly was in. The status of the packet can be decoded as follows: (00 - middle buffer), (01 - last buffer), (10 - first buffer), (11 - only buffer).
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-RESET_CARD : Card [int] has reset too many times
Explanation The line card specified in the error message automatically reset itself too many times in attempts to overcome an error condition. It will attempt a reload again after 10 minutes. This probably indicates that the card is either incorrectly installed, misconfigured or experiencing a hardware failure.
Recommended Action Check the configuration and cabling for errors. The line card can be reloaded manually using the microcode reload command. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-RESTART : NULL
Explanation The SDRAM buffer memory was reset and reallocated. If this was a result of an operator-issued command (changing the MTU on an interface, for example) then this is not cause for concern.
Recommended Action If you do not know the cause of the message, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-4-RXFAB : From fabric buffers are out of order with software.
Index = [int], Expected = [int], Received = [int]Explanation This message indicates that the fabric driver software is out of sync with the fabric hardware.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-4-SEQUENCE : Sequence error detected from slot [int]. Expected [int]
Explanation This message indicates that a cell was received with an incorrect sequence number.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-TYPE : Unknown link type [int] int [int]/[int]
Explanation A packet was received on an interface that had an unknown link type. This most likely indicates a software problem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-UCODEFAIL : [chars] [int]
Explanation The image that was downloaded to the line card was rejected by the line card.
Recommended Action Attempt to reload the microcode. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-UCODETIMEOUT : [chars] ([int])
Explanation The line card did not acknowledge the download of the image.
Recommended Action Attempt to reload the line card image. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-UNDEF_HDR : Slot [int]:[hex] [hex] [hex] [hex] [hex] [hex] [hex] [hex]
Explanation This message indicates that a packet was received from the fabric but there was a problem in the header. The data that appear are the first bytes from the buffer header and payload.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-4-UNEXPBUFFER : Unexpected buffer finished sending to fabric ([int]).
Explanation This message indicates that a to-fabric buffer completed sending. However software was not expecting this buffer to be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRP-3-UNEXPINT : [chars] [hex]
Explanation An unexpected interrupt occurred from a device on the GRP. The device that caused the interrupt is given in the error message output.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support output, call your Cisco technical support representative and provide the representative with the gathered information.
GRPPOS Error Messages
POS route processor (RP) driver error messages
Error Message%GRPPOS-4-MSGVERSION : Incompatible message version with slot [dec]
Explanation The message version being sent by the line card is incompatible with the message version used by the GRP. This type of incompatibility could happen if the GRP and line card are using different Cisco IOS releases because of a GRP OIR event
Recommended Action If the only problem is that pos statistics are not reported to the GRP, a microcode reload will solve the problem.
Error Message%GRPPOS-3-OP : Interface ([chars]): [chars]
Explanation The POS RP driver received an unexpected event.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show gsr and show ipc status commands to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show gsr and show ipc status output, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GRPPOS-3-TIMEOUT : Interface ([chars]): [chars]
Explanation The POS RP driver queried the line card for SONET information, but the line card did not reply.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show gsr, show ipc nodes, show ipc ports, and show ipc status commands to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show gsr, show ipc nodes, show ipc ports, and show ipc status output, call your Cisco technical support representative and provide the representative with the gathered information.
GSR_ENV Error Messages
Gigabit Switch Router environment monitor error messages
Error Message%GSR_ENV-1-CRITICAL : Slot [dec] [chars] [dec] [chars] [chars] [dec] [chars]
Explanation The slot environmental parameters are in the critical range. The card in the slot may be powered down for safety reasons.
Recommended Action Rectify the condition immediately.
Error Message%GSR_ENV-1-CRITICAL_FAN : Slot [dec] [chars] [int] [chars]
Explanation One or more fans are broken or missing. This may cause the chassis to overheat.
Recommended Action Replace the bad fan tray.
Error Message%GSR_ENV-0-POWERDOWN : [chars] in slot [dec]
Explanation The slot has been powered down for safety reasons.
Recommended Action Rectify the specified condition before using the card again.
Error Message%GSR_ENV-0-SHUTDOWN : Slot [dec] [chars] [dec] [chars] [chars] [dec] [chars]
Explanation The slot may be powered down for safety reasons. The card will be powered down after three warnings.
Recommended Action Rectify the specified condition before using the card again.
Error Message%GSR_ENV-0-SHUTDOWN_PS : Slot [dec] [chars] [int] [chars]
Explanation The power supply input voltage failed.
Recommended Action Ensure that the power supply is plugged in and turned on.
Error Message%GSR_ENV-2-WARNING : Slot [dec] [chars] [dec] [chars] [chars] [dec] [chars]
Explanation The specified slot environmental parameters are outside the normal range of operation.
Recommended Action Rectify the warning condition specified. For example, for temperature warnings, verify that adequate cooling is available and that the empty slots have blank covers. For voltage warnings check the appropriate power supply. These conditions must be rectified immediately.
GSRIPC Error Messages
Gigabit Switch Router IPC service routines error messages
Error Message%GSRIPC-3-PORT : port ([chars]) already exists
Explanation The port to be created exists already.
Recommended Action Copy the error message exactly as it appears, and report it to your technical support representative.
Error Message%GSRIPC-3-REXEC : [chars]
Explanation This message indicates a remote execution open port failure.
Recommended Action Copy the error message exactly as it appears, and report it to your technical support representative.
Error Message%GSRIPC-3-SYSCALL : For port ([chars]): [chars] fails (cause: [chars])
Explanation This message indicates an IPC kernel system call failure.
Recommended Action Copy the error message exactly as it appears, and report it to your technical support representative.
GT64010 Error Messages
GT64010 DMA controller driver error messages
Error Message%GT64010-3-DMA : Interrupt error, c=[hex], m=[hex], rc=[hex]
Explanation An unexpected interrupt was registered from a DMA engine that was not initialized by software.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GT64010-1-DMASTALL : DMA interrupt stalled, restarted engine [dec]
Explanation The driver timed out while waiting for completion of a DMA task. The DMA engine has been restarted.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GT64010-3-NOCHANNEL : Referencing unused DMA channel [dec]
Explanation Access to an uninitialized DMA engine was attempted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GT64010-3-TIMER : Interrupt error, c=[hex], m=[hex], rc=[hex]
Explanation An unexpected timer interrupt was received from a timer element that was not initialized by software.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%GT64010-3-TIMERINSTALL : Attempt to install already installed timer [dec]
Explanation An attempt was made to initialize a timer element that is already in use.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
HAWKEYE Error Messages
Token Ring PCI port adapter error messages
Error Message%HAWKEYE-3-ADPCHK : Interface [chars], adapter check error
Explanation The Token Ring interface encountered an unrecoverable error condition while it was operating and connected to the ring. The interface will automatically shut itself down.
Recommended Action Issue the clear interface token command. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%HAWKEYE-1-DISCOVER : Only found [dec] interfaces on bay [dec], shutting down bay
Explanation This message may occur during Cisco IOS software initialization or after a Token Ring port adapter was inserted online. The message indicates that the Token Ring device driver was unable to communicate with all of the interfaces that are expected to be on the port adapter module. This could mean that one or more interfaces is not functioning.
Recommended Action Reseat the port adapter in the slot. If necessary, install it in another available slot. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%HAWKEYE-3-INITFAIL : [chars] failed to initialize - [chars]
Explanation The Token Ring interface encountered an error while attempting to open a connection to the ring. The specific error that occurred is indicated by the last half of the error message, described as one of the following:
•
microcode checksum failed—The MAC microcode is corrupted inside the interface's local memory.
•
•
Recommended Action Reset the interface using the clear interface token EXEC command. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%HAWKEYE-3-MAC_CMD_Q_OVERFLOW : HAWKEYE ([dec]/[dec]), MAC command queue overflow
Explanation The interface's command queue was full when the device driver attempted to send a command to the interface hardware. This error message may occur if the device driver software sends commands faster than the interface hardware can process them. This condition is usually not a critical error and the interface should continue to function normally. However, if the error message recurs frequently, it may indicate a more serious problem.
Recommended Action If the message recurs, contact your Cisco technical support representative. Otherwise, no action is required.
Error Message%HAWKEYE-1-NOPCIMEMORY : HAWKEYE ([dec]/[dec]), No PCI memory available
Explanation The interface's device driver was unable to allocate the necessary amount of shared memory between the driver and the interface hardware. This condition can occur if the system contains less than the recommended minimum amount of SRAM for the current interface combination. Since shared memory blocks are required for the interface to function, this interface will be inoperable until the memory shortage is corrected.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%HAWKEYE-1-OLDREV : HAWKEYE(bay [dec]), Port adapter requires Rev 2 CPU, shutting down bay
Explanation This message is specific to Cisco 7200 series routers. It indicates that the device driver detected an NPE150 CPU version earlier than revision 2. The Token Ring device driver needs an NPE150 revision 2 or later CPU.
Recommended Action Upgrade the Cisco 7200 router processor to an NPE150 revision 2 or later.
HD Error Messages
HD64570 serial controller error messages
Error Message%HD-1-BADLOOPCABLE : Loopback not supported for a 4T DTE/X.21, port [dec] in slot [dec]
Explanation Loopback mode is not allowed when using an X.21 DTE cable on a Quad serial NIM port.
Recommended Action Do not enable loopback, or use a different cable type.
Error Message%HD-1-BADPORTADAPTER : 4T Port Adapter fault on port [dec] in slot [dec]
Explanation A hardware or software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical support representative.
Error Message%HD-1-BADRING : msgtxt_badringsize
Explanation An internal software error occurred.
Recommended Action If message recurs, call your technical support representative for assistance.
Error Message%HD-5-LINEFLAP : Unit [dec] excessive modem control changes
Explanation Too many modem control interrupts have been received. The port was disabled to prevent excessive use of the CPU.
Recommended Action Check the cable on the serial port.
HMM_ASYNC Error Messages
Hex modem network module asynchronous driver error messages
Error Message%HMM_ASYNC-3-CARD_FAILED_DOWNLOAD : Unable to download firmware image to digital modem card in slot [dec]
Explanation A processor failed to come up on the digital modem card.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message%HMM_ASYNC-3-MODEM_FAILED_DIAGS : Digital modem [dec]/[dec] on Simm [dec] failed power on diagnostics