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Cisco IOS Software Releases 12.0 Special and Early Deployments

Release Notes for Cisco 7200 Series for Cisco IOS Release 12.0 XK

Table Of Contents

Release Notes for Cisco 7200 Series for Cisco IOS Release 12.0 XK

Contents

Early Deployment Releases

System Requirements

Image Support and Memory Requirements

Hardware Supported

Determining the Software Version

Upgrading to a New Software Release

Feature Set Tables

New and Changed Information

New Features in Cisco IOS Release 12.0(7)XK3

New Features in Cisco IOS Release 12.0(7)XK2

New Features in Cisco IOS Release 12.0(7)XK1

New Hardware Features in Cisco IOS Release 12.0(7)XK

New Software Features in Cisco IOS Release 12.0(7)XK

QSIG for Cisco 7200 Series Routers 

MIBs

Current MIBs

Deprecated and Replacement MIBs

Important Notes

Image Obsolescence

Caveat CSCdr91706 and IOS HTTP Vulnerability

Caveats

Open for Caveats for Release12.0(7)XK3

Resolved Caveats for Release12.0(7)XK3

Related Documentation

Release-Specific Documents

Platform-Specific Documents

Feature Modules

Cisco IOS Software Documentation Set

Documentation Modules

Release 12.0 Documentation Set

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Obtaining Technical Assistance

Cisco Connection Online

Technical Assistance Center

Software Configuration Tips on the Cisco TAC Home Page

Documentation Feedback


Release Notes for Cisco 7200 Series for Cisco IOS Release 12.0 XK


February 12, 2002


Note You can find the most current Cisco IOS documentation on Cisco Connection Online (CCO). These electronic documents may contain updates and modifications made after the hardcopy documents were printed.


These release notes for the Cisco 7000 family of routers support Cisco IOS Release 12.0(7)XK3. These release notes describe new features, memory requirements, hardware support, and changes to the microcode or modem code and related documents.

For a list of the software caveats that apply to Release 12.0(7)XK3, see the "Caveats" section, the Caveats for Cisco IOS Release 12.0 T document, and the Caveats for Cisco IOS Release 12.0 document that accompany these release notes. All caveats in Release 12.0 and Release 12.0 T are also in Release 12.0 XK. The caveats documents are updated for every maintenance release and are located on Cisco Connection Online (CCO) and the Documentation CD-ROM.

Use these release notes with the Cross-Platform Release Notes for Cisco IOS Release 12.0 and the Release Notes for Cisco 7000 Family for Cisco IOS Release 12.0 T located on CCO and the Documentation CD-ROM.

Contents

These release notes describe the following topics:

Early Deployment Releases

System Requirements

New and Changed Information

MIBs

Important Notes

Caveats

Related Documentation

Obtaining Documentation

Obtaining Technical Assistance

Early Deployment Releases

These release notes describe the Cisco 7200 series routers for Cisco IOS Release 12.0(7)XK3, which is an early deployment (ED) release based on Cisco IOS Release 12.0 T. Early deployment releases contain fixes for software caveats and support for new Cisco hardware and software features. Table 1 shows recent early deployment releases of the Cisco 7200 series routers.

Table 1 Early Deployment Releases for the Cisco 7200 Series Routers 

ED Release
Maintenance Release
Additional Software Features
Additional Hardware Features
Availability

Release 12.0 XK3

(7)XK3

Cisco IOS Release 12.0(7)XK3 contains no additional software or hardware features.

Cisco IOS Release 12.0(7)XK3 includes caveat fixes only. For more information, see the "Caveats" section.

02/08/2002

Release 12.0 XK

(7)

QSIG for Cisco 7200 Series Routers

Cisco IOS Release 12.0(7)XK contains no additional hardware features.

01/24/2000


System Requirements

This section describes the system requirements for Cisco IOS Release 12.0(7)XK3:

Image Support and Memory Requirements

Hardware Supported

Determining the Software Version

Upgrading to a New Software Release

Feature Set Tables

Image Support and Memory Requirements

Table 2 describes the memory recommendations and the images supported by Cisco IOS Release 12.1 E for the Cisco 7000 family of routers.

Table 2 Images and Memory Requirements for the Cisco 7200 Series 

Platforms
Feature Sets
Image Name
Software Image
Flash Memory Required
DRAM Memory
Required
Runs from
Cisco 7200 Series

IP Standard Feature Set

IP

c7200-is-mz

16 MB

64 MB

RAM

Enterprise Feature Set

Enterprise

c7200-js-mz

16 MB

64 MB

RAM


Hardware Supported

Cisco IOS Release 12.0(7)XK3 supports the Cisco 7200 series routers:

Cisco 7200 series routers (including the Cisco 7202, Cisco 7204, and Cisco 7206)

Cisco 7200 VXR (including the Cisco 7204 VXR and Cisco 7206 VXR)

A hardware-software compatibility matrix is available on CCO for users with CCO login accounts. Using this matrix, you can search for supported hardware components by entering a Cisco platform and an IOS release number. The hardware-software compatibility matrix tool is available at the following URL:

http://www.cisco.com/cgi-bin/front.x/Support/HWSWmatrix/hwswmatrix.cgi 

Determining the Software Version

To determine the version of Cisco IOS software running on your Cisco 7200 series router, log in to the Cisco 7200 series router and enter the show version EXEC command:

router>show version
Cisco Internetwork Operating System Software 
IOS (tm) 7200 series Software c7200-js-mz, Version 12.0(7)XK3, RELEASE SOFTWARE

Upgrading to a New Software Release

For general information about upgrading to a new software release, see UCisco IOS Upgrade Ordering Instructions located at:

http://www.cisco.com/warp/public/cc/pd/iosw/prodlit/957_pp.htm 

Feature Set Tables

The Cisco IOS software is packaged in feature sets consisting of software images—depending on the platform. Each feature set contains a specific set of Cisco IOS features.


Caution Cisco IOS images with strong encryption (including, but not limited to 168-bit [3DES] data encryption feature sets) are subject to United States government export controls and have limited distribution. Strong encryption images to be installed outside the United States may require an export license. Customer orders may be denied or subject to delay due to United States government regulations. When applicable, the purchaser or the user must obtain local import and use authorizations for all encryption strengths. Contact your sales representative or distributor for more information, or send an e-mail to export@cisco.com.

Table 4 lists the features and feature sets supported by the Cisco 7200 series routers in Cisco IOS Release 12.0(7)XK3 and uses the following conventions:

Yes—The feature is supported in the software image.

No—The feature is not supported in the software image.

In—The number in the In column indicates the Cisco IOS release in which the feature was introduced. For example, (1) means a feature was introduced in Cisco IOS Release 12.1(1)E. If a cell in this column is empty, the feature was included in the initial base release.


Note These tables might not be cumulative or list all the features in each image. You can find the most current Cisco IOS documentation on CCO. These electronic documents may contain updates and modifications made after the hardcopy documents were printed.


Table 3 Feature Sets Supported by the Cisco 7200 Series 

Feature Sets
Image Names
Software Image
Platforms
IP Standard
Feature Set

IP

c7200-is-mz

Cisco 7200 series

Enterprise Standard Feature Set

Enterprise

c7200-js-mz

Cisco 7200 series


Table 4 Feature List by Feature Set for the Cisco 7200 Series 

Features
Software Images by Feature Sets
IP
Enterprise

QSIG for Cisco 7200 series routers

Yes

Yes


New and Changed Information

The following section list the new hardware and software features supported by the Cisco 7200 series routers for Release 12.0(7)XK3:

New Features in Cisco IOS Release 12.0(7)XK3

There are no new features supported in Cisco IOS Release 12.0(7)XK3.

New Features in Cisco IOS Release 12.0(7)XK2

There are no new features supported in Cisco IOS Release 12.0(7)XK2.

New Features in Cisco IOS Release 12.0(7)XK1

There are no new features supported in Cisco IOS Release 12.0(7)XK1.

New Hardware Features in Cisco IOS Release 12.0(7)XK

There are no new hardware features supported in Cisco IOS Release 12.0(7)XK.

New Software Features in Cisco IOS Release 12.0(7)XK

The following new software feature is supported by the Cisco 7200 for Release 12.0(7)XK:

QSIG for Cisco 7200 Series Routers 

QSIG protocol support allows Cisco voice switching services to connect private branch exchanges (PBXs), key systems (KTs), and central office switches that communicate by using the QSIG protocol, which is becoming the standard for PBX interoperability in Europe and North America. With QSIG, Cisco networks emulate the functionality of the PSTN, and QSIG signaling messages allow the dynamic establishment of voice and data connections across a Cisco wide-area network (WAN) to a peer router, which can then transport the signaling and voice packets to a second PINX.

The Cisco voice packet network appears to the traditional QSIG PBXs as a distributed transit PBX that can establish calls to any PBX, non-QSIG PBX, or other telephony endpoint served by a Cisco gateway, including non-QSIG endpoints. When originating and terminating on QSIG endpoints, the QSIG messages are passed transparently across the network; the PBXs are responsible for processing and provisioning the supplementary services. When linking QSIG and non-QSIG endpoints served by a Cisco packet voice gateway, only basic calls are supported. In addition, all switched voice connections must be established and torn down in response to QSIG control messages.

QSIG support includes the following capabilities:

Enables digit forwarding on POTS dial peers in conjunction.

Enables QSIG-switched calls over Voice over Frame Relay (VoFR), Voice over IP (VoIP), and Voice over ATM (VoATM) for Cisco 2600 and 3600 series routers' T1/E1 and BRI voice interface cards.

Enables T1 or E1 PRI and Basic Rate Interface (BRI) QSIG-switched calls over VoFR, VoATM, and VoIP for Cisco MC3810 digital voice modules (DVMs) and BRI voice module (BVM). QSIG support on the Cisco MC3810 was introduced in Cisco IOS Release 12.0(2)T.

Enables T1 or E1 PRI and Basic Rate Interface (BRI) QSIG-switched calls over VoFR, VoATM, and VoIP for Cisco 2600 and 3600 digital packet voice trunk network modules and BRI voice network modules and voice interface cards.

MIBs

Current MIBs

If you have an account with CCO, you can find the current list of MIBs supported by Cisco. To reach the Cisco Network Management Toolkit, log in to CCO and click Software Center: Network Mgmt Products: Cisco Network Management Toolkit: Cisco MIBs.

Deprecated and Replacement MIBs

Old Cisco Management Information Bases (MIBs) will be replaced in a future release. Currently, OLD-CISCO-* MIBs are being converted into more scalable MIBs—without affecting existing Cisco IOS products or NMS applications. You can update from deprecated MIBs to the replacement MIBs as shown in Table 5.

Table 5 Deprecated and Replacement MIBs 

Deprecated MIBs
Replacement

OLD-CISCO-APPLETALK-MIB

RFC1243-MIB

OLD-CISCO-CHASSIS-MIB

ENTITY-MIB

OLD-CISCO-CPUK-MIB

To be decided

OLD-CISCO-DECNET-MIB

To be decided

OLD-CISCO-ENV-MIB

CISCO-ENVMON-MIB

OLD-CISCO-FLASH-MIB

CISCO-FLASH-MIB

OLD-CISCO-INTERFACES-MIB

IF-MIB CISCO-QUEUE-MIB

OLD-CISCO-IP-MIB

To be decided

OLD-CISCO-MEMORY-MIB

CISCO-MEMORY-POOL-MIB

OLD-CISCO-NOVELL-MIB

NOVELL-IPX-MIB

OLD-CISCO-SYS-MIB

(Compilation of other OLD* MIBs)

OLD-CISCO-SYSTEM-MIB

CISCO-CONFIG-COPY-MIB

OLD-CISCO-TCP-MIB

CISCO-TCP-MIB

OLD-CISCO-TS-MIB

To be decided

OLD-CISCO-VINES-MIB

CISCO-VINES-MIB

OLD-CISCO-XNS-MIB

To be decided


Important Notes

The following sections contain important notes about Cisco IOS Release 12.0(7)XK3 that can apply to the Cisco 7200 series routers.

Image Obsolescence

All Cisco 7200 series images in Cisco IOS Release 12.0(7)XK1 have been obsoleted from manufacturing.

These images are now available in Cisco IOS Release 12.0(7)XK2 and Cisco IOS Release 12.0(7)XK3.


Note Disclaimer: In order to increase network availability, Cisco recommends that you upgrade affected IOS images with the suggested replacement software images. Cisco will discontinue manufacturing shipment of affected IOS images. Any pending order will be substituted by the replacement software images. PLEASE BE AWARE THAT FAILURE TO UPGRADE THE AFFECTED IOS IMAGES MAY RESULT IN NETWORK DOWNTIME. The terms and conditions that governed your rights and obligations and those of Cisco, with respect to the deferred images will apply to the replacement images.


Caveat CSCdr91706 and IOS HTTP Vulnerability

A defect in multiple releases of Cisco IOS software will cause a Cisco router or switch to halt and reload if the IOS HTTP service is enabled, browsing to http://router-ip/anytext?/ is attempted, and the enable password is supplied when requested. This defect can be exploited to produce a denial of service (DoS) attack.

The vulnerability, identified as Cisco bug ID CSCdr91706, affects virtually all mainstream Cisco routers and switches running Cisco IOS software releases 12.0 through 12.1, inclusive. This is not the same defect as CSCdr36952.

The vulnerability has been corrected and Cisco is making fixed releases available for free to replace all affected IOS releases. Customers are urged to upgrade to Cisco IOS Release 12.1(3a)E4 or later releases of Cisco IOS Release 12.1 E.

This vulnerability can only be exploited if the enable password is known or not set.

You are strongly encouraged to read the complete advisory, which is available at http://www.cisco.com/warp/public/707/ioshttpserverquery-pub.shtml .

Caveats

Caveats describe unexpected behavior in Cisco IOS software releases. Severity 1 caveats are the most serious caveats; severity 2 caveats are less serious. Severity 3 caveats are moderate caveats, and only select severity 3 caveats are included in the caveats document.

This section only contains open and resolved caveats for the current Cisco IOS maintenance release. only.

All caveats in Cisco IOS Release 12.0 and Release 12.0 T are also in Release 12.0 XK3.

For information on caveats in Cisco IOS Release 12.0, see Caveats for Cisco IOS Release 12.0 document on CCO and the Documentation CD-ROM.

For information on caveats in Cisco IOS Release 12.0 T, see the Caveats for Cisco IOS Release 12.0 T, which lists serverity 1 and 2 caveats and select severity 3 caveats and is located on CCO and the Documentation CD-ROM.


Note If you have an account with CCO, you can use Bug Navigator II to find caveats of any severity for any release. To reach Bug Navigator II, go to CCO and press Login. Then go to Software Center: Cisco IOS Software: Cisco IOS Bug Navigator II. Another option is to go to http://www.cisco.com/support/bugtools.


Open for Caveats for Release12.0(7)XK3

There are no open caveats specific to Cisco IOS Release 12.0(7) XK3 that require documentation in the release notes.

Resolved Caveats for Release12.0(7)XK3

All the caveats listed in this section are resolved in Cisco IOS Release 12.0(7) XK3. This section describes only severity 1 and 2 caveats and select severity 3 caveats.

SNMP

CSCdw65903

An error can occur with management protocol processing. Please use the following URL for further information:

http://www.cisco.com/cgi-bin/bugtool/onebug.pl?bugid=CSCdw65903

Related Documentation

The following sections describe the documentation available for the Cisco 7200 series routers. These documents consist of hardware and software installation guides, Cisco IOS configuration and command references, system error messages, feature modules, and other documents.

Documentation is available as printed manuals or electronic documents, except for feature modules, which are available online on CCO and the Documentation CD-ROM.

Use these release notes with these documents:

Release-Specific Documents

Platform-Specific Documents

Feature Modules

Cisco IOS Software Documentation Set

Release-Specific Documents

The following documents are specific to Cisco IOS Release 12.0 and are located on CCO and the Documentation CD-ROM:

Cross-Platform Release Notes for Cisco IOS Release 12.0 

On CCO at:

Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.0: Cross-Platform Release Notes

On the Documentation CD-ROM at:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.0: Release Notes: Cross-Platform Release Notes

Product bulletins, field notices, and other release-specific documents on CCO at:

Technical Documents

As a supplement to the caveats listed in "Caveats" in these release notes, see Caveats for Cisco IOS Release 12.0 and Caveats for Cisco IOS Release 12.0 T, which contain caveats applicable to all platforms for all maintenance releases of Cisco IOS Release 12.0 and Cisco IOS Release 12.0 T.

On CCO at:

Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.0: Caveats

On the Documentation CD-ROM at:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.0: Caveats


Note If you have an account with CCO, you can use Bug Navigator II to find caveats of any severity for any release. To reach Bug Navigator II, Log in to CCO and click Software Center: Cisco IOS Software: Cisco Bugtool Navigator II. Another option is to go to http://www.cisco.com/support/bugtools.


Platform-Specific Documents

These documents are available for the Cisco 7200 series on CCO and the Documentation CD-ROM:

Cisco 7206 Installation and Configuration Guide 

Cisco 7204 Installation and Configuration Guide 

Cisco 7202 Installation and Configuration Guide 

Cisco 7200 Series Port Adapter Hardware Configuration Guidelines

Cisco 7200 Series Configuration Notes 

On CCO at:

Technical Documents: Documentation Home Page: Core/High-End Routers

On the Documentation CD-ROM at:

Cisco Product Documentation: Core/High-End Routers

Feature Modules

Feature modules describe new features supported by Cisco IOS Release 12.0 XK and are updates to the Cisco IOS documentation set. A feature module consists of a brief overview of the feature, benefits, configuration tasks, and a command reference. As updates, the feature modules are available online only. Feature module information is incorporated in the next printing of the Cisco IOS documentation set.

On CCO at:

Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.0: New Feature Documentation

On the Documentation CD-ROM at:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.0: New Feature Documentation

Cisco IOS Software Documentation Set

The Cisco IOS software documentation set consists of the Cisco IOS configuration guides, Cisco IOS command references, and several other supporting documents, which are shipped with your order in electronic form on the Documentation CD-ROM—unless you specifically ordered the printed versions.

Documentation Modules

Each module in the Cisco IOS documentation set consists of two books: a configuration guide and a corresponding command reference. Chapters in a configuration guide describe protocols, configuration tasks, Cisco IOS software functionality, and contain comprehensive configuration examples. Chapters in a command reference provide complete command syntax information. Use each configuration guide with its corresponding command reference.

On CCO and the Documentation CD-ROM, two master hot-linked documents provide information for the Cisco IOS software documentation set.

On CCO at:

Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.0: Configuration Guides and Command References

On the Documentation CD-ROM at:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.0: Configuration Guides and Command References

Release 12.0 Documentation Set

Table 6 describes the contents of the Cisco IOS Release 12.0 software documentation set, which is available in electronic form and in printed form upon request.


Note You can find the most current Cisco IOS documentation on CCO and the Documentation CD-ROM. These electronic documents may contain updates and modifications made after the hard-copy documents were printed.


On CCO at:

Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.0

On the Documentation CD-ROM at:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.0

Table 6 Cisco IOS Software Release 12.0 Documentation Set 

Books
Chapter Topics

Configuration Fundamentals Configuration Guide

Configuration Fundamentals Command Reference

Configuration Fundamentals Overview
Cisco IOS User Interfaces
File Management
System Management

Bridging and IBM Networking Configuration Guide

Bridging and IBM Networking Command Reference

Bridging and IBM Networking Overview
Bridging
IBM Networking

Dial Solutions Configuration Guide

Overview of Interfaces, Controllers, and Lines Used for
  Dial Access
Configuring Modem Support and Other Asynchronous
  Devices
Managing Modems
Configuring Terminal Operating Characteristics for
  Dial-In Sessions
Setting Up ISDN Basic Rate Service
Configuring Synchronous Serial Ports
Configuring Channelized E1 and T1
Configuring ISDN Special Signaling
Configuring X.25 on ISDN Using A0/D1
Configuring AppleTalk Remote Access
Preparing for Asynchronous DDR
Configuring Asynchronous PP and SLIP
Configuring the Bandwidth Allocation Control Protocol
Configuring PPP Callback for DDR
Configuring ISDN Caller ID Callback
Configuring Dial Backup for Dialer Profiles
Configuring Dial Backup Using Dialer Watch
Configuring Dial Backup for Serial LInes
Configuring Peer-to-Peer DDR with Dialer Profiles
Configuring DialOut
Enterprise Dial Scenarios and Configurations
Configuring Easy IP
Deciding and Preparing to Configure DDR
Configuring Legacy DDR Hubs
Configuring Multichassis Multilink PPP
Configure Support For NASI Clients to Access Network
  Resources
Dial Networking Business Applications
Configuring the Cisco PAD
Per-User Configuration
Configuring Media-Independent PPP and Multilink PPP
Configuring Protocol Translation and Virtual
  Asynchronous Devices
Establishing a Reverse Telenet Session to a Modem
Configuring Snapshot Routing
Telco and ISP Dial Scenarios and Configurations
Configuring Legacy DDR Spokes
Configuring Dial-In Terminal Services
Configuring V.120 Access
Configuring Virtual Private Dialup Networks
Configuring Virtual Profiles
Configuring Virtual Template Interfaces
Configuring X.25 on ISDN

Dial Solutions Command Reference

Dial-In Port Setup
Dial-In Terminal Service and Remote Node Config
Dial-on-Demand Routing
Dial Backup
Dial-Out Modem Pooling
Large-Scale Dial Solutions
Cost-Control Solutions
Virtual Private Dialup Networks
Other Network Traffic on ISDN Channels
Dial-Related Addressing Services

Cisco IOS Interface Configuration Guide

Cisco IOS Interface Command Reference

Interface Configuration Overview
LAN Interfaces
Serial Interfaces
Logical Interfaces

Network Protocols Configuration Guide, Part 1

Network Protocols Command Reference, Part 1

IP Overview
IP Addressing and Services
IP Routing Protocols

Network Protocols Configuration Guide, Part 2

Network Protocols Command Reference, Part 2

AppleTalk and Novell IPX Overview
AppleTalk
Novell IPX

Network Protocols Configuration Guide, Part 3

Network Protocols Command Reference, Part 3

Network Protocols Overview
Apollo Domain
Banyan VINES
DECnet
ISO CLNS
XNS

Security Configuration Guide

Security Command Reference

Security Overview
Authentication, Authorization, and Accounting (AAA)
Security Server Protocols
Traffic Filtering and Firewalls
IP Security and Encryption
Other Security Features

Cisco IOS Switching Services Configuration Guide

Cisco IOS Switching Services Command Reference

Cisco IOS Switching Services Overview
Cisco IOS Switching Paths
Cisco Express Forwarding
NewFlow Switching
Tag Switching
Multilayer Switching
Multicast Distributed Switching
Virtual LANs
MPOA Commands

Wide-Area Networking Configuration Guide

Wide-Area Networking Command Reference

Wide-Area Network Overview
ATM
Frame Relay
SMDS
X.25 and LAPB

Voice, Video, and Home Applications Configuration Guide

Voice, Video, and Home Applications Command Reference

Using Voice, Video, and Home Applications
Voice
Video
Broadband

Quality of Service Solutions Configuration Guide

Quality of Service Solutions Command Reference

Quality of Service Overview
Classification
Congestion Management
Congestion Avoidance
Policy and Shaping Overview
Signalling
Link Efficiency Mechanisms

Caveats (Caveat documentation for Cisco IOS Releases 12.0 and 12.0 T — includes open and resolved severity 1 and 2 caveats for all platform)

Cisco IOS Release 12.0 Configuration Guide Master Index

Cisco IOS Release 12.0 Command Reference Master Index

Cisco IOS Release 12.0 Master Indexes

Cisco IOS Software Command Summary

Cisco IOS Software System Error Messages

Debug Command Reference

Dial Solutions Quick Configuration Guide

New Features in 12.0-Based Limited Lifetime Releases

New Features in Early Deployment Release 12.0T

Release Notes (Release note for 12.0-based releases and various platforms)

 



Note The Cisco Management Information Base (MIB) User Quick Reference publication is no longer published. For the latest list of MIBs supported by Cisco, see Cisco Network Management Toolkit on Cisco Connection Online. From CCO, click on the following path: Software Center: Network Mgmt Products: Cisco Network Management Toolkit: Cisco MIB.


Obtaining Documentation

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com. Translated documentation can be accessed at http://www.cisco.com/public/countries_languages.shtml .

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly. Therefore, it is probably more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Registered CCO users can order the Documentation CD-ROM and other Cisco Product documentation through our online Subscription Services at http://www.cisco.com/cgi-bin/subcat/kaojump.cgi.

Nonregistered CCO users can order documentation through a local account representative by calling Cisco's corporate headquarters (California, USA) at 408 526-4000 or, in North America, call 800 553-NETS (6387).

Obtaining Technical Assistance

Cisco provides Cisco Connection Online (CCO) as a starting point for all technical assistance. Warranty or maintenance contract customers can use the Technical Assistance Center. All customers can submit technical feedback on Cisco documentation using the Web, e-mail, a self-addressed stamped response card included in many printed documents, or by sending mail to Cisco.

Cisco Connection Online

Cisco continues to revolutionize how business is done on the Internet. Cisco Connection Online is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

CCO's broad range of features and services helps customers and partners to streamline business processes and improve productivity. Through CCO, you will find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online support services, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on CCO to obtain additional personalized information and services. Registered users may order products, check on the status of an order and view benefits specific to their relationships with Cisco.

You can access CCO in the following ways:

WWW: www.cisco.com

Telnet: cco.cisco.com

Modem using standard connection rates and the following terminal settings: VT100 emulation; 8 data bits; no parity; and 1 stop bit.

From North America, call 408 526-8070

From Europe, call 33 1 64 46 40 82

You can e-mail questions about using CCO to cco-team@cisco.com.

Technical Assistance Center

The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract.

To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.

To contact by e-mail, use one of the following:

Language
E-mail Address

English

tac@cisco.com

Hanzi (Chinese)

chinese-tac@cisco.com

Kanji (Japanese)

japan-tac@cisco.com

Hangul (Korean)

korea-tac@cisco.com

Spanish

tac@cisco.com

Thai

thai-tac@cisco.com


In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers and TAC e-mail addresses worldwide, consult the following web site: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.

Software Configuration Tips on the Cisco TAC Home Page

If you have a CCO login account, you can access the following URL, which contains links and tips on configuring your Cisco products:

http://www.cisco.com/kobayashi/technotes/serv_tips.shtml

This URL is subject to change without notice. If it changes, point your Web browser to CCO and click on this path: Service & Support: Technical Assistance Center: Technical Tips. You must have a CCO account to access this link.

The following sections are provided from the Technical Tips page:

Configuration Cookbooks—Contains common configurations or recipes to configure various access routes and dial technologies.

Field Notices—Notifies you of any critical issues regarding Cisco products and includes problem descriptions, safety or security issues, and hardware defects.

Frequently Asked Questions—Describes the most frequently asked technical questions about Cisco hardware and software.

Hardware—Provides technical tips related to specific hardware platforms.

Hot Tips—Describes popular tips and hints gathered from the Cisco Technical Assistance Center (TAC). Most of these documents are available from the TAC Fax-on-demand service. To reach Fax-on-demand and receive documents at your fax machine from the United States, call 888-50-CISCO (888-502-4726). From international areas, call 415-596-4408.

Internetworking Features—Lists tips on using Cisco  IOS software features and services.

Sample Configurations—Provides actual configuration examples that are complete with topology and annotations.

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