Table Of Contents
S4T68360 Error Messages
SCHED Error Messages
SDLC Error Messages
SDLLC Error Messages
SEC Error Messages
SERVICE MODULE Error Messages
SLIP Error Messages
SMRP Error Messages
SNAPSHOT Error Messages
SNMP Error Messages
SNMP_MGR Error Messages
SSE Error Messages
STANDBY Error Messages
STUN Error Messages
SUBSYS Error Messages
SWITCH Error Message
SYS Error Messages
SYSMGT Error Messages
TAC Error Messages
TBRIDGE Error Messages
TCP Error Messages
TMQ Error Message
TN Error Messages
TN3270 Error Message
TR Error Messages
TUN Error Message
UCODE Error Messages
UNIX Error Message
UTIL Error Messages
VINES Error Messages
VIP Error Messages
VPN Error Message
X25 Error Messages
S4T68360 Error Messages
S4T68360 error messages relate to the 4-port synchronous serial adapter based on the 68360 processor.
Error Message
%S4T68360-1-DWNLDCKSM
: S4T68360 (bay [dec]), Download checksum error (sent =
0x[hex], received = 0x[hex]
Explanation The download of the internal firmware to the S4T failed to checksum correctly. This
usually indicates a hardware failure of the S4T or the Versatile Interface Processor (VIP).
Recommended Action Perform a power cycle. If the problem persists, the S4T hardware may have a
problem.
Error Message
%S4T68360-1-DWNLDFL
: S4T68360 (bay [dec]): PA down load failed
Explanation The S4T hardware has failed. It could not download its operational microcode.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%S4T68360-1-INITFAIL
: S4T68360 (bay [dec]), Init Failed at [chars]
Explanation The S4T port adapter failed to complete hardware initialization.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%S4T68360-3-MBXREAD
: S4T68360 (bay [dec]),Stale msg in [chars] - mbx0:%lx mbx1:%lx
mbx2:%lx
Explanation The S4T has not responded to a message from the Versatile Interface Processor (VIP)
within a specified time.
Recommended Action Perform a microcode reload of the VIP. If the problem persists, it indicates that
the S4T or VIP hardware failed.
Error Message
%S4T68360-1-NOTCMPLT
: S4T68360 (bay [dec]), PA down load failed to complete
Explanation The S4T port adapter hardware failed. It did not acknowledge the completion of the
operational microcode download.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%S4T68360-1-NOTREADY
: S4T68360 (bay [dec]), Not ready for download
Explanation The S4T port adapter hardware failed. The S4T port adapter would not begin to
download the operational microcode.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%S4T68360-3-NOTS4T68360
: S4T68360 (bay [dec]): Device reported [hex]
Explanation The S4T hardware failed. A non-S4T device pointed at the software for the S4T.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%S4T68360-3-OWNERR
: S4T68360 ([dec]/[dec]), Buffer ownership error, pak=0x[hex]
Explanation A software or hardware error occurred. The S4T driver detected that the transmit ring is
an inconsistent and unrecoverable state.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%S4T68360-3-PANIC
: S4T68360 (bay [dec]), Exception [dec], trace [dec]
Explanation The S4T firmware detected an illegal or unexpected CPU exception or condition. This
may be caused by a software error or by a hardware failure.
Recommended Action Perform a microcode reload of the Versatile Interface Processor (VIP). If the
problem persists, it indicates that the S4T hardware failed.
Error Message
%S4T68360-1-STARTFAIL
: S4T68360, [chars] Start Failed at [chars]
Explanation A software or hardware error occurred. The S4T interface is not responding to
commands used to initialize it.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%S4T68360-1-STOPFAIL
: S4T68360, [chars] Stop Failed at [chars]
Explanation The S4T port adapter failed to respond to a request to disable an interface.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
SCHED Error Messages
Scheduler error messages
Error Message
%SCHED-2-ATTRCMD
: Attempt to [chars] attribute [chars] on process [dec]
Explanation Each process has various public and private attributes associated with it. This message
indicates that an attempt was made to set or get a private attribute belonging to another process.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, and report it to your Cisco technical support representative.
Error Message
%SCHED-2-ATTRVALUE
: Attempt to set bad [chars] value ([hex]) on process [dec]
Explanation Each process has various attributes associated with it. This message indicates that an
attempt was made to set the specified attribute to an invalid value.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SCHED-3-CORRUPT
: Scheduler '[chars]' corrupted by process [chars] (expected
[hex], found [hex])
Explanation The scheduler has determined that its data structures were corrupted during the
execution of the current process. This corruption is the result of either the actions of the process
(multiple errors reported against the same process) or an interrupt driver (multiple errors reported
against different processes).
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SCHED-2-EDISMSCRIT
: Critical/high priority process [chars] may not dismiss
Explanation Each process executes at a specified priority level. Higher-priority processes must use
the new scheduler primitives, while lower-priority processes can use primitives from either the new
or old scheduler. This message indicates that a higher-priority process attempted to use an old
scheduler primitive.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SCHED-3-INTSETWAKEUP
: Invalid scheduler action ([chars]) at interrupt level
Explanation This message indicates that a process_set_wakeup_reasons was attempted from an
interrupt handler.
Recommended Action If this message recurs, call your technical support representative for assistance.
Error Message
%SCHED-3-LOSTWAKEUP
: Wakeup information for process [chars] lost (maj [hex], min
[hex])
Explanation A process can register to be notified when various events occur in the router. This
message indicates that an event for the specified process was lost and that the router might not be
functioning correctly.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SCHED-2-NOATTR
: Attempt to [chars] unknown process attribute [dec]
Explanation Each process has various attributes associated with it. This message indicates that an
attempt was made to set or get a nonexistent process attribute.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, and report it to your Cisco technical support representative.
Error Message
%SCHED-2-NOTWATCHTIMER
: [chars] timer [hex] not being watched
Explanation A process can register to be notified when various events occur in the router. This
message indicates that an attempt was made to deregister a timer expiration event that is not
currently registered.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SCHED-3-PAGEZERO
: Low memory modified by [chars] ([hex] = [hex])
Explanation In all Cisco products, the first 256 bytes of memory are unused and are off-limits. Newer
platforms have hardware to immediately trap reads or writes to this area. Older platforms
periodically check this memory. This message appears only on older platforms and indicates that
this off-limits memory area was modified.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SCHED-3-PRIORITY
: Illegal priority ([dec]) specified for process [chars]
Explanation Each process executes at a specified priority level. Higher-priority processes must use
the new scheduler primitives, while lower-priority processes can use primitives from either the new
or old scheduler. This message indicates that an attempt was made to set the specified process to a
priority level that is not allowed for the type of scheduler primitives used.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SCHED-2-QUEUENOTEMPTY
: Attempt to delete non-empty watched queue [chars] (address
[hex])
Explanation A process can register to be notified when various events occur in the router. This
message indicates that an attempt was made to destroy a queue that still contained items. These
items are lost and not returned to free memory.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SCHED-2-SEMNOTLOCKED
: [chars] attempted to unlock an unlocked semaphore
Explanation Some sections of code use semaphores to protect critical sections of software. This
message indicates that an attempt was made to unlock a semaphore that was not locked.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SCHED-2-SEMUNLOCK
: [chars] attempted to unlock semaphore owned by [chars]
Explanation Some sections of code use semaphores to protect critical sections of software. This
message indicates that an attempt was made to unlock a semaphore that was not owned by the
process attempting to unlock it.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SCHED-2-SETHIGHORCRIT
: Attempt to set [chars] priority on process [dec] ([chars])
Explanation Each process executes at a specified priority level. Higher-priority processes must use
the new scheduler primitives, while lower-priority processes can use primitives from either the new
or old scheduler. This message indicates that an attempt was made to set the specified priority too
high for a process using old scheduler primitives.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SCHED-3-STACKSIZE
: Illegal stack size ([dec]) specified for process [chars]
Explanation Each process has its own stack space, which must be one of several predefined sizes.
This message indicates that an attempt was made to specify an illegal stack size.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SCHED-3-STILLWATCHING
: Process still watching [chars] [chars]
Explanation A process can register to be notified when various events occur in the router. This
message indicates that a process destroyed a set of events without first individually removing each
event in the set.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SCHED-3-STILLWATCHINGT
: Process still watching [chars] timer [hex]
Explanation A process can register to be notified when various events occur in the router. This
message indicates that a process destroyed a set of events without first individually removing each
event in the set.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SCHED-3-STUCKMTMR
: Sleep with expired managed timer [hex], time %#Ta (%TE ago)
Explanation A process can register to be notified when various events occur in the router. This
message indicates that a registered timer is expired and its value is unchanged after the process has
executed two successive times.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SCHED-3-STUCKTMR
: Sleep with expired timer [hex], time %#Ta (%TE ago)
Explanation A process can register to be notified when various events occur in the router. This
message indicates that a registered timer is expired and its value is unchanged after the process has
executed two successive times.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SCHED-3-THRASHING
: Process thrashing on watched [chars]
Explanation A process can register to be notified when various events occur in the router. This
message indicates that the process relinquished the processor 50 consecutive times and there were
still outstanding events to be processed.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SCHED-3-UNEXPECTEDEVENT
: Process received unknown event (maj [hex], min [hex])
Explanation A process can register to be notified when various events occur in the router. This
message indicates that a process received an event it did not know how to handle.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SCHED-3-UNEXPECTEDMESSAGE
: Unknown message [hex] received (ptr arg [hex], num arg
[hex])
Explanation A process can register to be notified when various events occur in the router. This
message indicates that a process received a message from another process that it does not know how
to handle.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SCHED-3-UNEXPECTEDQUEUE
: Queue event for unknown queue (index [dec])
Explanation A process can register to be notified when various events occur in the router. This
message indicates that a process received a queuing event for an unknown queue.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SCHED-3-UNEXPECTEDTIMER
: Unknown timer expiration, timer = [hex], type [dec]
Explanation A process can register to be notified when various events occur in the router. This
message indicates that a process received a timer expiration event for an unknown timer.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SCHED-2-WATCH
: Attempt to [chars] uninitialized watched [chars] (address [hex])
Explanation A processes can register to be notified when various events occur in the router. This
message indicates that an attempt was made to register for an event without first creating the data
structure for that event.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
SDLC Error Messages
Synchronous Data Link Control error messages
Error Message
%SDLC-4-BADFRAME
: [chars], Received bad SDLC [chars]frame, address [hex], control
[hex]
Explanation A hardware or software error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, and report it to your Cisco technical support representative.
Error Message
%SDLC-3-CONFIGERR
: [chars], addr [hex], Sent SNRM, received SNRM. Check link
station roles
Explanation A hardware or software error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, and report it to your Cisco technical support representative.
Error Message
%SDLC-4-CTRLBAD
: Interface [chars], Invalid control field
Explanation A bad SDLC frame was received.
Recommended Action If this message recurs, check the SDLC serial line and the devices attached to
it.
Error Message
%SDLC-3-DLU_ERROR
: [chars], DLU failed to close station [hex] before re-opening,
[chars]/[chars]
Explanation A hardware or software error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, and report it to your Cisco technical support representative.
Error Message
%SDLC-4-DROPPED
: Dropped SDLC packet from SDLC hold queue
Explanation An SDLC frame had to be dropped from the output hold queue, usually because of
excessive congestion on the output link.
Recommended Action If this message occurs frequently, determine why your SDLC link is being
overloaded with data and resolve the cause (typically by either increasing bandwidth to your SDLC
line or reducing the load on your link).
Error Message
%SDLC-4-FRAMEERR
: Interface [chars], Frame error: CF [hex], VS [dec] [char] VR
[dec], Reason [hex]
Explanation A Frame Reject (FRMR) frame was received. This can be caused by a noisy serial line,
an overloaded SDLC device, or corrupted data.
Recommended Action If this message recurs, service the serial line and the devices attached to it.
Error Message
%SDLC-2-ILLEGSTATE
: [chars], illegal state for addr [hex], [chars]([dec])
Explanation An internal SDLC state violation was detected.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support output, call your Cisco technical support representative
and provide the representative with the gathered information.
Error Message
%SDLC-4-INFOBAD
: Interface [chars], Info field not permitted
Explanation A bad SDLC frame was received.
Recommended Action If this message recurs, check the SDLC serial line and the devices attached to
it.
Error Message
%SDLC-4-INVLDGRPCFG
: Interface [chars], ignoring group-poll mismatch, UPOLL [hex]
Explanation A hardware or software error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, and report it to your Cisco technical support representative.
Error Message
%SDLC-5-INVLDGRPPOLL
: Interface [chars], not configured for group-poll frame,
received [hex]
Explanation An unnumbered poll (UP) was received with the wrong group poll address.
Recommended Action Ensure that the group poll address configured on the router matches the one
configured in the physical unit macro (GP3174=XX) in the Network Control Program (NCP)
generate file.
Error Message
%SDLC-4-INVNR
: Interface [chars], Invalid NR value
Explanation A bad SDLC frame was received.
Recommended Action If this message recurs, check the SDLC serial line and the devices attached to
it.
Error Message
%SDLC-4-N1TOOBIG
: Interface [chars], N1 too large
Explanation An information frame was received from the other end of the SDLC link that was larger
than allowed with the N1 parameter on this link.
Recommended Action Either increase the value of the N1 parameter for this interface on the router or
reduce the size of the maximum information frame sent by the other end of the link.
Error Message
%SDLC-3-NOINPIDB
: Input idb not set
Explanation This is a software error. A frame was given to the SDLC handler to process, but the
interface on which the frame arrived is not known.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support output, call your Cisco technical support representative
and provide the representative with the gathered information.
Error Message
%SDLC-2-NOMEMORY
: No memory available: [chars]
Explanation The requested operation failed because of a low-memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%SDLC-2-NOPOINTER
: AW_SDLC_SEC with no sdllc_llc pointer
Explanation An error condition occurred during SDLLC initiation.
Recommended Action No action is required. The SDLLC session will restart without operator
intervention.
Error Message
%SDLC-4-NOUA
: [chars], addr [hex] received command [hex] in response to SNRM,
expected UA
Explanation The router received a frame other than a unnumbered acknowledgment (UA) in response
to a set normal response mode (SNRM).
Recommended Action Check the end station to see if the SNA stack is up and running.
Error Message
%SDLC-3-NULLPAK
: Interface [chars], NULL packet ptr, rvr [dec], vs [dec], vr [dec]
Explanation An internal software error occurred in the router's SDLC processing system.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support output, and report it to your Cisco technical support
representative.
Error Message
%SDLC-4-SDLC_ERR
: SDLC_ERROR with no poll
Explanation A protocol error was detected on a secondary station, but FRMR could not be sent
because the station did not own the poll bit. This message indicates either poor line conditions or a
faulty SDLC implementation.
Recommended Action If this message recurs, run traces on the SDLC line. Copy the error message
exactly as it appears, and report it to your technical support representative.
Error Message
%SDLC-6-XID_DISPLAY
: sa [sci_notation] da [sci_notation] ss [hex] ds [hex]
[[hex][hex][hex][hex]]
Explanation This message supplies the information for the received and rejected XID.
Recommended Action See the "SDLC-4-XID_NOMATCH" error message.
Error Message
%SDLC-6-XID_FORMAT
: Unsupported XID format received, format [dec]
Explanation An inappropriate exchange identification (XID) format was received for this mode of
SDLLC operation. Review the type of devices you are connecting with SDLLC to make sure they
are supported.
Recommended Action See the "SDLC-4-XID_NOMATCH" error message.
Error Message
%SDLC-4-XID_NOMATCH
: [chars], XID mismatch for [hex]. CONNECTION REJECTED
Explanation An inbound exchange identification (XID) from a PU 2.0/PU 2.1 node was rejected. The
targeted SDLC address is displayed. The XID information is displayed in a subsequent message
"SDLC-6-XID_DISPLAY" or "SDLC-6-FORMAT."
Recommended Action This is a security feature. Additional information is displayed to help trace the
source of the rejected XID. If the message is undesirable, simply remove the XID statement from
the router configuration.
SDLLC Error Messages
Synchronous Data Link Control/Logical Link Control, type 2 translation error messages
Error Message
%SDLLC-5-ACT_LINK
: SDLLC: [chars] LINK address [hex] ACTIVATED: [chars]
Explanation An SDLLC media conversion session was activated.
Recommended Action No action is required.
Error Message
%SDLLC-5-DACT_LINK
: SDLLC: [chars] LINK address [hex] DEACTIVATED: [chars]
Explanation An SDLLC media conversion session was deactivated. If deactivation is a result of an
error condition, this message will include a reason.
Recommended Action If the message does not include a description of an error, the deactivation was
normal and the message is for information only. If the message does include a description of an error,
begin problem analysis. Determine whether session loss is related to LLC2 timers by issuing the
debug llc2-err command. If the problem is related to LLC2 timers, consider using SDLLC with the
local acknowledgment feature. Copy the error message exactly as it appears, and report it to your
technical support representative.
SEC Error Messages
IP security error messages
Error Message
%SEC-6-IPACCESSLOGDP
: list [chars] [chars] [chars] [int] [chars]- [int]
([dec]/[dec]), [dec] packet[chars]
Explanation A packet matching the log criteria for the given access list was detected.
Recommended Action No action is required.
Error Message
%SEC-6-IPACCESSLOGNP
: list [chars] [chars] [dec] [int] [chars]- [int], [dec]
packet[chars]
Explanation A packet matching the log criteria for the given access list was detected.
Recommended Action No action is required.
Error Message
%SEC-6-IPACCESSLOGP
: list [chars] [chars] [chars] [int]([dec]) [chars]-
[int]([dec]), [dec] packet[chars]
Explanation A packet matching the log criteria for the given access list was detected.
Recommended Action No action is required.
Error Message
%SEC-3-NOMAX
: No default for NLESO defined
Explanation An internal software error occurred.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, and report it to your Cisco technical support representative.
Error Message
%SEC-2-NOOPT
: Box secured, no option on internal packet
Explanation An internal software error occurred.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, and report it to your Cisco technical support representative.
Error Message
%SEC-2-NOTSEC
: First opt in tcb not BASIC security
Explanation An internal software error occurred.
Recommended Action If this message recurs, contact your technical support representative.
Error Message
%SEC-2-SECINS
: Security opt in tcb not SECINSERT
Explanation An internal software error occurred.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, and report it to your Cisco technical support representative.
Error Message
%SEC-4-TOOMANY
: Box secured, too many options on internal packet
Explanation There is no room for all desired IP header options. The packet is discarded.
Recommended Action Configure for fewer IP header options.
SERVICE MODULE Error Messages
This section contains error messages generated by the service module.
Error Message
%SERVICE_MODULE-4-ACCESSERROR
: Unit [chars] reports register access error -
[chars]
Explanation This message indicates that the T1 module supplied a bad register address. It might be
because of having a new version of the module operating with an old Cisco IOS software image.
Recommended Action Update the Cisco IOS software image on the system. If this does not solve the
problem, copy the error message exactly as it appears and report it to your technical support
representative.
Error Message
%SERVICE_MODULE-4-ALARMFAILURE
: Unit [chars] - Could not access alarm status -
disabling alarm processing
Explanation The system issued an alarm interrupt, but could not read the alarm status register from
the module. This caused the system to disable alarm processing.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SERVICE_MODULE-4-BADTYPE
: Unit [chars] - reports incompatible module type [dec]
against router hw detect
Explanation A register read request returned an identity for a module that was not the same as the
identity reported by the router hardware pinout.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SERVICE_MODULE-4-COMMANDFAILED
: Unit [chars] not ready/responding after register
[dec] access command issued
Explanation The system did not receive a ready signal within the allotted time after writing to the
command register.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SERVICE_MODULE-0-INITFAILURE
: Unit [chars] - failed to create data structures
used for module-access
Explanation The CSU/DSU driver failed to allocate memory for its data structures. This is a
catastrophic error. The system has crashed.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SERVICE_MODULE-4-INTERBYTETIMEOUT
: Unit [chars] - timed out while [chars] byte
[dec] of [dec] length register [dec]
Explanation The module took more than 2 seconds to respond between bytes.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SERVICE_MODULE-3-LOOPDOWNFAILED
: Unit [chars] - WARNING - Loopdown of remote unit
failed
Explanation A remote CSU is looping pings/test patterns back to the system. This error could be
triggered if the user disabled loopbacks on the remote CSU after placing the remote CSU into remote
loopback.
Recommended Action Execute a clear command on the remote CSU.
Error Message
%SERVICE_MODULE-5-LOOPDOWNREMOTE
: Unit [chars] - Remote loopback test cancelled
Explanation A hardware or software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative for assistance.
Error Message
%SERVICE_MODULE-5-LOOPUPFAILED
: Unit [chars] - Loopup of remote unit failed
Explanation This notification message indicates that the loopback on the remote unit failed. The
failure may indicate that the network connection is broken, or that loopbacks are disabled at the
other side.
Recommended Action Check that the router is connected to the network. Enable loopbacks on the
remote unit. If the problem persists, copy the error message exactly as it appears and report it to your
technical support representative.
Error Message
%SERVICE_MODULE-5-LOOPUPREMOTE
: Unit [chars] - Remote unit placed in loopback
Explanation This notification message indicates that the user executed a loopback command on the
remote unit. The remote unit is now in loopback.
Recommended Action No action is required.
Error Message
%SERVICE_MODULE-4-NOTREADY
: Unit [chars] not ready for register access
Explanation The module was waiting for a ready status before executing a read/write request. The
system reported a not ready status for 5 seconds. This caused the module to terminate the read/write
request.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SERVICE_MODULE-4-OLDIMAGE
: Unit [chars] - router image older than module version
- access errors may be seen
Explanation The Cisco IOS software image does not recognize the PROM software version number
on the module. The system displays this message if the PROM has been upgraded to a new version,
but the Cisco IOS software image has not been upgraded.
Recommended Action Upgrade the Cisco IOS software image.
Error Message
%SERVICE_MODULE-4-REPEATEDRESET
: Unit [chars] - giving up after [dec] repeated
resets couldn't bring module up again
Explanation The software issued several clear service-module requests to the module. The module
did not respond to these requests.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SERVICE_MODULE-4-REQUESTOVERLOAD
: Unit [chars] - module request overload - lock
access timeout
Explanation The system employs a Cisco IOS scheduler semaphore object to ensure mutually
exclusive access across software threads to the CSU/DSU. This message indicates that a thread had
to wait for more than 5 seconds on this semaphore.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SERVICE_MODULE-5-RESET
: Reset of Unit [chars] issued
Explanation This message indicates that the module was reset.
Recommended Action No action is required.
Error Message
%SERVICE_MODULE-4-RESETFAILURE
: Unit [chars] - failed to create reset process -
non-default module configuration may be lost
Explanation To execute a reset, the Cisco IOS software must initiate a separate process. The Cisco
IOS software did not have sufficient memory to create this separate process. The module came up
in an initialized state with the default configuration. The user-defined configuration may have been
lost.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SERVICE_MODULE-4-UNKNOWNALARM
: Unit [chars] reports unknown network alarms -
alarm status reg = [hex]
Explanation A recent version of the module operating with an old Cisco IOS software image did not
recognize an alarm condition.
Recommended Action Update the Cisco IOS software image on the system. If this does not solve the
problem, copy the error message exactly as it appears and report it to your technical support
representative.
SLIP Error Messages
Serial Line Internet Protocol error messages
Error Message
%SLIP-2-BADQUOTE
: Impossible quoted character [hex]
Explanation An internal software error occurred.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, and report it to your Cisco technical support representative.
Error Message
%SLIP-2-BADSTATE
: Impossible input state [hex]
Explanation An internal software error occurred.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, and report it to your Cisco technical support representative.
SMRP Error Messages
Simple Multicast Routing Protocol error messages
Error Message
%SMRP-2-ASSERTFAILED
: SMRP assertion failed: [chars]
Explanation The software detected an inconsistency. This is considered a serious error. The router
attempts to continue, but SMRP processing may be impaired.
Recommended Action Copy the error message exactly as it appears, noting any SMRP problems that
you are experiencing, and report it to your technical support representative.
Error Message
%SMRP-7-DEBUGMSG
: SMRP Debug: [chars]
Explanation This message is generated by some debug commands to provide additional information
about conditions in SMRP.
Recommended Action If you are experiencing problems in SMRP, these messages should be provided,
along with any other information, in a report to your technical support representative.
Error Message
%SMRP-5-NEIGHBORDOWN
: [chars]: SMRP neighbor down - [chars]
Explanation A neighboring SMRP router is now down.
Recommended Action This is a notification message only. No action is required.
Error Message
%SMRP-6-NEIGHBORUP
: [chars]: SMRP neighbor up - [chars]
Explanation A neighboring SMRP router has appeared.
Recommended Action This is a notification message only. No action is required.
Error Message
%SMRP-3-NOFDDICOMPAT
: SMRP port [chars] disabled; pre-fdditalk not supported
Explanation SMRP cannot be started on an interface that is running pre-FDDITalk.
Recommended Action Use FDDITalk on the FDDI ring if possible.
Error Message
%SMRP-5-PORTDOWN
: [chars]: SMRP port down - [chars]
Explanation An SMRP port is down and is no longer operational.
Recommended Action This is a notification message only. No action is required.
Error Message
%SMRP-6-PORTUP
: [chars]: SMRP port up - [chars]
Explanation An SMRP port has come up.
Recommended Action This is a notification message only. No action is required.
SNAPSHOT Error Messages
Snapshot dial-on-demand routing error messages
Error Message
%SNAPSHOT-2-BADSTATE
: Bad state for Snapshot block [chars][[dec]], location [dec]
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SNAPSHOT-2-TOOMANYDIALERS
: Exceeded maximum dialer interfaces to watch. Ignoring
[chars]
Explanation Snapshot is being used over more than 100 dial-on-demand routing (DDR) interfaces.
Recommended Action Do not use snapshot over more than 100 DDR interfaces.
SNMP Error Messages
Simple Network Management Protocol error messages
Error Message
%SNMP-3-BADOID
: Attempt to generate an invalid object identifier
Explanation A valid object identifier must contain at least two subidentifiers. An attempt was made
to generate an object identifier whose size was less than two.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SNMP-3-BADVALUE
: Maximum number of index supported is 8
Explanation An SNMP trap contains some number of MIB objects, and the size of the instance
identifier for these objects is restricted. This message indicates that an attempt was made to generate
an SNMP trap containing a MIB object whose size exceeded this limit.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SNMP-3-CPUHOG
: Processing [chars] of [chars]
Explanation SNMP took too much time processing a request.
Recommended Action If feasible, use the debug snmp packet command to determine the contents of
the SNMP request that is causing the message. Copy the error message exactly as it appears, and
report it along with any debug output to your technical support representative.
Error Message
%SNMP-4-TRAPDROP
: [chars]
Explanation An attempt was made to generate an SNMP trap, but the trap could not be sent because
of the reason given in this message. Most likely, this message means that the SNMP traps process is
not running.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative. Use the show process command to determine whether the SNMP traps
process is running. If it is not running, reload the system. If, after reloading, the SNMP traps process
is still not running, there may not be enough memory for it to run.
Error Message
%SNMP-3-TRAPINTR
: Attempt to generate SNMP trap from interrupt level
Explanation During the processing of an interrupt, the code attempted to generate an SNMP trap.
This is not allowed.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
SNMP_MGR Error Messages
Simple Network Management Protocol proxy error messages
Error Message
%SNMP_MGR-3-BADAGETIMER
: Unexpected age timer found on session [hex]
Explanation An internal timer was found running when it should not have been.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative. Disable the SNMP manager via the no snmp-server manager command.
Then re-enable it via the snmp-server manager command. This should effectively reset all of the
internal structures.
Error Message
%SNMP_MGR-3-BADOP
: Unknown operation code [int]
Explanation An SNMP PDU delivered to the SNMP manager contains an unknown operation code.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SNMP_MGR-3-BADPDUTYPE
: Received unknown PDU type: [int]
Explanation The SNMP manager was delivered a PDU of an unknown type.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SNMP_MGR-3-BADTRANSPORT
: Unknown transport type: [int]
Explanation The SNMP manager was delivered a PDU from an unknown transport type.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SNMP_MGR-3-BADUSECOUNT
: Corrupted use counter found on session [hex]
Explanation A cached SNMP session structure appears to have been corrupted.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative. Disable the SNMP manager via the no snmp-server manager command.
Then re-enable it via the snmp-server manager command. This should effectively reset all of the
internal structures.
Error Message
%SNMP_MGR-3-NOPROC
: Failed to create SNMP Manager process
Explanation The SNMP manager process was unable to initialize. This is most likely because of a
lack of memory.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative. Use the show memory command to examine the amount of available
memory. If free memory is low, you may need to reconfigure and/or reload the system.
Error Message
%SNMP_MGR-4-NOTENABLED
: SNMP Manager not enabled (requested by [chars])
Explanation A Cisco IOS application is attempting to make use of the SNMP manager's services.
However, the SNMP manager functionality has not been enabled.
Recommended Action You may enable the SNMP manager services via the snmp-server manager
configuration command. Otherwise, the Cisco IOS application that is requesting these services is
given in the message. Disable or reconfigure this application so that it no longer tries to make SNMP
manager requests.
Error Message
%SNMP_MGR-3-RESPDROP
: Insufficient memory to handle response to request id [int]
Explanation An SNMP response PDU was received, but not enough memory was available to cache
the response and return it to the original requesting Cisco IOS application.
Recommended Action If this was only a transient problem, the original SNMP request will likely be
resent, another SNMP response will be returned and delivered to the original requesting Cisco IOS
application. If this message repeats, then you must free up some memory for the SNMP manager to
function. Issue the show memory command to verify whether available memory is low. You may
need to reconfigure and/or reload the system to free up some memory. Otherwise, you can disable
the SNMP manager functionality via the no snmp-server manager command.
Error Message
%SNMP_MGR-3-SESSIONINUSE
: Attempt to destroy session [hex] that is still in use
Explanation An attempt was made to remove a cached SNMP session structure. However, it appears
that the session is still in use, and, therefore, should not be removed.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
SSE Error Messages
Silicon switching engine error messages
Error Message
%SSE-3-BADMEMORY
: SSE memory failure detected, orig [hex] [hex], tested [hex]
[hex]
Explanation A memory error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support output, call your Cisco technical support representative
and provide the representative with the gathered information.
Error Message
%SSE-2-BOGUSEQ
: SSE bogus equal branch [hex], [hex], [dec] [hex]
Explanation An internal inconsistency in the data structures used by the SSE occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support output, call your Cisco technical support representative
and provide the representative with the gathered information.
Error Message
%SSE-3-COMPERR
: SSE compilation failure -- [chars]
Explanation A software failure occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support output, call your Cisco technical support representative
and provide the representative with the gathered information.
Error Message
%SSE-2-HUNG
: SSE hung -- [chars]
Explanation The SSE is hung.
Recommended Action Reboot the SSE.
Error Message
%SSE-2-HWFAILURE
: SSE hardware failure -- [chars] code [hex]
Explanation A hardware error occurred, indicating an unexpected condition on the silicon switch
processor (SSP) board.
Recommended Action It might be necessary to replace the SSP. Copy the error message exactly as it
appears on the console or in the system log. Issue the show tech-support command to gather data
that may provide information to determine the nature of the error. If you cannot determine the nature
of the error from the error message text or from the show tech-support output, call your Cisco
technical support representative and provide the representative with the gathered information.
Error Message
%SSE-2-MEMERROR
: SSE memory failure, address [hex], expected [hex], got [hex]
Explanation A hardware error occurred, indicating memory failure on the silicon switch processor
(SSP) board.
Recommended Action It might be necessary to replace the SSP. Copy the error message exactly as it
appears on the console or in the system log. Issue the show tech-support command to gather data
that may provide information to determine the nature of the error. If you cannot determine the nature
of the error from the error message text or from the show tech-support output, call your Cisco
technical support representative and provide the representative with the gathered information.
Error Message
%SSE-2-NESTADDR
: SSE nested addresses detected, protocol [dec] [int]
Explanation An internal inconsistency in the data structures used by the SSE occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support output, call your Cisco technical support representative
and provide the representative with the gathered information.
Error Message
%SSE-2-NOMATCH
: SSE delete didn't end at a match node, type [char], value [dec],
address [int], bytecount [dec], high [dec], state [dec]
Explanation An internal inconsistency in the data structures used by the SSE occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support output, call your Cisco technical support representative
and provide the representative with the gathered information.
Error Message
%SSE-2-NOMEMORY
: No memory available for [chars]
Explanation An operation could not be accomplished because of a low-memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%SSE-2-NOTZERO
: program memory does not start at zero
Explanation A hardware error occurred, indicating an unexpected condition on the silicon switch
processor (SSP) board.
Recommended Action It might be necessary to replace the SSP. Copy the error message exactly as it
appears on the console or in the system log. Issue the show tech-support command to gather data
that may provide information to determine the nature of the error. If you cannot determine the nature
of the error from the error message text or from the show tech-support output, call your Cisco
technical support representative and provide the representative with the gathered information.
Error Message
%SSE-2-SWFAILURE
: SSE software failure -- [chars] [hex]
Explanation A software failure occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support output, call your Cisco technical support representative
and provide the representative with the gathered information.
STANDBY Error Messages
Hot Standby Router Protocol error messages
Error Message
%STANDBY-3-BADAUTH
: Bad authentication from [int], remote state [chars]
Explanation Two routers participating in the Hot Standby protocol disagree on the valid
authentication string.
Recommended Action Use the standby authentication interface command to repair the Hot Standby
protocol authentication discrepancy between the local system and the one whose IP address is
reported.
Error Message
%STANDBY-3-MISCONFIG
: Attempt to change [chars] MAC address to [sci_notation] when
DECNET already running
Explanation A software or hardware error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support output, call your Cisco technical support representative
and provide the representative with the gathered information.
Error Message
%STANDBY-3-NOSOCKET
: Unable to open socket
Explanation The system was unable to initialize an IP connection for the Hot Standby protocol.
Recommended Action Ensure that there is at least one interface configured to run IP.
Error Message
%STANDBY-6-STATECHANGE
: Standby: [dec]: [chars] state [chars] [chars]
Explanation The router has changed state
Recommended Action No action is required.
STUN Error Messages
Serial tunneling error messages
Error Message
%STUN-3-BADCONN
: CONN: bad connection ([dec]), peer: [chars]
Explanation An internal software error occurred.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, and report it to your Cisco technical support representative.
Error Message
%STUN-3-BADLENOP
: [chars]: bad len or unknown op, op [dec], len [dec]
Explanation An internal software error occurred.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, and report it to your Cisco technical support representative.
Error Message
%STUN-3-BADMAGIC
: [chars]: wrong magic, mine [hex], theirs [hex] ([dec])
Explanation An internal software error occurred.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, and report it to your Cisco technical support representative.
Error Message
%STUN-3-BADMAGICTCP
: [chars]: peer [chars], wrong magic, mine [hex], theirs [hex]
Explanation An internal software error occurred.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, and report it to your Cisco technical support representative.
Error Message
%STUN-3-BADPASSIVEOPEN
: passive open from [int]([dec]) - [dec] failed
Explanation An internal software error occurred.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, and report it to your Cisco technical support representative.
Error Message
%STUN-3-CONNILLSTATE
: CONN: Peer [chars], illegal state [dec]
Explanation An internal software error occurred.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, and report it to your Cisco technical support representative.
Error Message
%STUN-6-CONNOPENFAIL
: CONN: peer [chars] open failed, [chars] [[int]]
Explanation An attempt to connect to a remote TCP STUN peer failed.
Recommended Action Verify that the remote peer is accessible from this router, that it is running
software capable of supporting STUN, and that it is configured correctly.
Error Message
%STUN-4-ERR
: [chars]: [chars]: [chars], op [hex], len [dec]
Explanation An internal software error occurred.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, and report it to your Cisco technical support representative.
Error Message
%STUN-2-NOBUF
: Interface [chars], no buffer available to [chars]
Explanation A memory shortage existed at the time that the configuration command was issued. This
condition is rare and, under normal conditions, temporary.
Recommended Action Reconfigure the STUN group. If memory shortages persist, call your Cisco
technical support representative for assistance.
Error Message
%STUN-3-NOINPIDB
: Input idb not set
Explanation A software or hardware error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support output, call your Cisco technical support representative
and provide the representative with the gathered information.
Error Message
%STUN-2-NOMEMORY
: No memory available: [chars]
Explanation The requested operation failed because of a low-memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%STUN-2-NOTGI
: Please remove and redefine protocol group [dec]
Explanation An internal error occurred. The configuration is irregular.
Recommended Action Remove and reconfigure the STUN protocol group. Record the configuration
and call your Cisco technical support representative for assistance.
Error Message
%STUN-6-OPENED
: [chars]: peer [chars] opened, [previous state [chars]]
Explanation A connection attempt to a remote peer completed successfully (OPENED,
PASSIVE-OPEN) or is in the process of being opened (OPENING). This is good, expected behavior.
Recommended Action No action is required.
Error Message
%STUN-6-OPENING
: CONN: opening peer [chars], [dec]
Explanation A connection attempt to a remote peer completed successfully (OPENED,
PASSIVE-OPEN) or is in the process of being opened (OPENING). This is good, expected behavior.
Recommended Action No action is required.
Error Message
%STUN-6-PASSIVEOPEN
: passive open [int]([dec]) - [dec]
Explanation A connection attempt to a remote peer completed successfully (OPENED,
PASSIVE-OPEN) or is in the process of being opened (OPENING). This is good, expected behavior.
Recommended Action No action is required.
Error Message
%STUN-6-PEERSHUTDOWN
: shutting down peer [chars] on [chars]
Explanation A connection to a remote peer is being shut down. This is typically the result of user
intervention in STUN reconfiguration or disabling. This is good, expected behavior.
Recommended Action No action is required.
Error Message
%STUN-4-PEERSTATE
: Peer [chars], wrong state [dec] ([dec])
Explanation An internal software error occurred.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, and report it to your Cisco technical support representative.
Error Message
%STUN-6-RECONNECT
: PHDR: reconnect from peer [chars]
Explanation A remote peer re-established a connection to this router.
Recommended Action No action is required.
Error Message
%STUN-3-SENDPUNT
: [chars]: sent [chars] to [chars]
Explanation An internal software error occurred.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, and report it to your Cisco technical support representative.
Error Message
%STUN-3-SENDPUNTTCP
: [chars]: sent [chars] to ([[int]])[int]
Explanation An internal software error occurred.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, and report it to your Cisco technical support representative.
Error Message
%STUN-6-TCPFINI
: peer [chars] closed [previous state [chars]]
Explanation A remote peer closed a STUN connection with this router.
Recommended Action Examine the other router to see why it closed this connection with this peer.
(This can be caused by normal events, such as reconfiguration.)
Error Message
%STUN-6-TCPPEERSHUT
: [chars] [chars], [int]([dec])
Explanation This route closed a STUN connection with a remote peer.
Recommended Action Examine this router to see why it closed this connection with this peer. (This
can be caused by normal events, such as reconfiguration.)
SUBSYS Error Messages
Software subsystem error messages
Error Message
%SUBSYS-2-BADCLASS
: Bad subsystem class ([dec]) - ignoring subsystem
Explanation A software consistency check failed.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SUBSYS-2-BADSEQUENCE
: Subsystem ([chars]) has cross-class sequence for ([chars])
Explanation A software or hardware error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SUBSYS-2-BADVERSION
: Bad subsystem version number ([dec]) - ignoring subsystem
Explanation A software consistency check failed.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SUBSYS-2-MISMATCH
: Kernel and subsystem version differ ([dec].[dec]) - ignoring
subsystem
Explanation A software consistency check failed.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SUBSYS-2-NOTFOUND
: Subsystem ([chars]) needs subsystem ([chars]) to start
Explanation A software consistency check failed.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SUBSYS-3-PAGEZERO
: The [chars] class subsystem [chars] was being initialized
Explanation In all Cisco products, the first 256 bytes of memory is unused and off-limits. Newer
platforms have hardware to immediately trap reads or writes to this area. Older platforms
periodically perform checks on this memory. This message appears only on older platforms and
indicates that this off-limits memory area was modified.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SUBSYS-2-RECURSION
: Maximum sequence depth exceeded ([dec]) by ([chars])
Explanation A software or hardware error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
SWITCH Error Message
Switch interface error message
Error Message
%SWITCH-1-NOMEMORY
: msgtxt_nomemory
Explanation The CPU was unable to access the memory it needs to carry out its functions. The
following are some possible causes. The network is large, requiring a great deal of memory for
routing tables, and so on. The router configuration has many features enabled, each of which require
a certain amount of memory. A software error (memory leak) exists.
Recommended Action Reduce system activity to ease the memory demand, or upgrade to a larger
memory configuration.
SYS Error Messages
Operating system error messages
Error Message
%SYS-2-ALREADYFREE
: Buffer [hex] already in free pool [chars]
Explanation A block of memory at the indicated location is corrupt.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-3-BADBLOCK
: Bad block pointer [hex]
Explanation A block of memory at the indicated location is corrupt.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-2-BADBUFFER
: Attempt to use [chars] buffer as [chars], ptr= [hex], pool=
[hex]
Explanation A hardware or software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-3-BADDISP
: Bad disposal code [hex] in [chars]
Explanation An invalid status code has been passed to a buffer-deletion routine. The buffer will be
correctly returned to the free pool, but will not be correctly counted in the per-protocol statistics.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-3-BADFREEMAGIC
: Corrupt free block at [hex] (magic [hex])
Explanation A block of memory at the indicated location is corrupt.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-3-BADFREEPTRS
: Bad [chars] pointer [hex] at [hex] ([chars] = [hex])
Explanation A pointer in the block header at the indicated location is corrupt.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-3-BADLINKTYPE
: Unexpected linktype [dec]
Explanation A software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-2-BADLIST
: Regular expression access check with bad list [dec]
Explanation A software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-3-BADMAGIC
: Corrupt block at [hex] (magic [hex])
Explanation The free memory pool is corrupt.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-3-BADPARAM
: Function [chars]: value [hex] passed in parameter [chars]
Explanation A software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-2-BADPID
: Bad pid [dec] for tty [t-line]
Explanation An internal software error occurred.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-2-BADPOOL
: Attempt to use buffer with corrupt pool pointer, ptr= [hex], pool=
[hex]
Explanation An internal software error occurred.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-2-BADPOOLMAGIC
: Attempt to use pool pointer with corrupt header, pool= [hex]
Explanation An internal software error occurred.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-3-BADPRINT
: Process has no associated tty (in [chars])
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-3-BADPROCESS
: Bad process ID ([dec]) when [chars] process table
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-3-BADRESID
: Clock hardware returned bad residual [dec]
Explanation A software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-2-BADSHARE
: Bad refcount in [chars], ptr=[hex], count=[hex]
Explanation An internal software error occurred.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-2-BADSTACK
: Process [chars] has trashed stack, old size [dec]
Explanation An internal software error occurred.
Recommended Action If this message recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-6-BLKINFO
: [chars]blk [hex], words [int], alloc [hex], [chars], dealloc
[hex], rfcnt [hex]
Explanation This is an auxiliary message to several memory-related messages. It provides a
formatted display of some of the information in the header of a corrupted data block.
Recommended Action This message provides additional information only. Copy the error message
exactly as it appears, and report it to your technical support representative as part of the previously
printed error message.
Error Message
%SYS-2-BLOCKHUNG
: Task hung with blocking disabled, value = 0x[hex]
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-6-BOOT_MESSAGES
: Messages above this line are from the boot loader
Explanation At least one informational or error message was printed by the boot loader.
Recommended Action If the system image was loaded, no action is recommended. If the system image
did not load as configured, send a log file and configuration information to your technical support
representative.
Error Message
%SYS-2-CFORKBADFUNCT
: Can't create process with start address = [hex]
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-2-CFORKLEV
: Process creation of [chars] failed (at level [dec])
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-2-CFORKMEM
: Process creation of [chars] failed (no memory)
Explanation No memory was available to create a process.
Recommended Action If you suspect a memory leak, copy this message exactly as it appears, and
report it to your technical support representative. If a memory leak does not appear to be the
problem, ensure that more memory is available to support the additional features.
Error Message
%SYS-2-CHUNKBOUNDS
: Attempted to exceed free list chunk bounds, chunk [hex], data
[hex]
Explanation A software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-2-CHUNKFREE
: Attempted to free nonchunk memory, chunk [hex], data [hex]
Explanation A software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-2-CHUNKLOCK
: Attempted to lock unlockable chunk data, chunk [hex] data [hex]
Explanation A software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-2-CHUNKPARTIAL
: Attempted to destroy partially full chunk, chunk [hex]
Explanation A software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-2-CHUNKSIBLINGS
: Attempted to destroy chunk with siblings, chunk [hex]
Explanation A software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-5-CONFIG
: Configured from [chars] by [chars] [chars]
Explanation The router's configuration was changed.
Recommended Action This is a notification message only. No action is required.
Error Message
%SYS-2-CONFIG_DOWNFAIL
: Generated configuration not backward compatible
Explanation The router has been configured to generate nonvolatile memory using the commands of
an older software version. The current configuration of the router contains a command that cannot
be saved using only the older command set.
Recommended Action Allow the router to save the configuration using the command set of the current
software version, or remove the commands that cannot be saved using the older command set.
Error Message
%SYS-5-CONFIG_I
: Configured from [chars] by [chars]
Explanation The router's configuration was changed.
Recommended Action This is a notification message only. No action is required.
Error Message
%SYS-4-CONFIG_NEWER
: Configuration from version [dec].[dec] may not be correctly
understood
Explanation The software detected that the configuration saved in memory was written by a newer
version of software. There might be commands saved in memory that are not implemented by the
older software version.
Recommended Action Examine all the messages printed while the router was booting. For each
message about an unknown command, determine whether that feature is required. If so, upgrade to
a newer version of software that supports that feature.
Error Message
%SYS-4-CONFIG_NOLOCK
: The configuration could not be locked
Explanation A software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-5-CONFIG_NV
: Nonvolatile storage configured from [chars] by [chars] [chars]
Explanation The configuration was written successfully.
Recommended Action This is a notification message only. No action is required.
Error Message
%SYS-3-CONFIG_NV_ERR
: Nonvolatile storage write error; configuration failed
Explanation The write of the nonvolatile configuration failed.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-3-CPUHOG
: Task ran for [dec] msec ([dec]/[dec]), process = [chars], PC = [hex]
Explanation The indicated process ran too long without relinquishing the processor.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-3-DMPMEM
: [hex]: [hex] [hex] [hex] [hex] [hex] [hex]
Explanation A software or hardware error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-4-DUAL_MESSAGE
: SNMP system message request [dec] denied because of pending
job
Explanation A software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-2-FREEBAD
: Attempted to free memory at [hex], not part of buffer pool
Explanation An internal software error occurred.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-2-FREEFREE
: Attempted to free unassigned memory at %lx, alloc %lx, dealloc
%lx
Explanation An internal software error occurred.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-2-GETBUF
: Bad getbuffer, bytes= [dec]
Explanation The software requested a buffer that is larger than the largest configured buffer size, or
it requested a negative-sized buffer.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-2-GETBUFFFAIL
: [chars] buffer allocation ([dec] bytes) failed from [hex]
Explanation An operation could not be accomplished because of a low-memory condition. The
current system configuration, network environment, or possibly a software error might have
exhausted or fragmented the router's memory.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-3-HARIKARI
: Process [chars] top-level routine exited
Explanation An internal software error occurred.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-2-INLIST
: Buffer in list, ptr= [hex]
Explanation An internal software error occurred.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-2-INPUTQ
: INPUTQ set, but no IDB, ptr=[hex]
Explanation An internal software error occurred.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-2-INSCHED
: [chars] within scheduler
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-3-INTPRINT
: Illegal printing attempt from interrupt level
Explanation A internal software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-2-INTSCHED
: '[chars]' at level [dec]
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-3-INUSEFREE
: Block [hex] on free list [dec] in use
Explanation An internal software error occurred.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-4-INVALID_IMAGE
: Running invalid image for platform!
Explanation The software image being run is for a different hardware architecture. This problem can
occur on a Cisco 1003, Cisco 1004, or Cisco 1005. The Cisco 1003 and Cisco 1004 use a different
image from the Cisco 1005.
Recommended Action Install the correct software image.
Error Message
%SYS-3-INVMEMINT
: Invalid memory action ([chars]) at interrupt level
Explanation This message indicates that a memory allocation or deallocation was attempted from an
interrupt handler.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-2-LINKED
: Bad [chars] of [hex] in queue [hex]
Explanation An internal software error occurred.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-2-LOWMEM
: Low-memory debug exception (limit=[int] free=[int])
Explanation The router is configured to crash when total available memory drops below a specified
threshold. That threshold has been reached.
Recommended Action It might be necessary to free some memory by exiting a program. If this
message recurs, call your technical support representative for assistance.
Error Message
%SYS-2-MALLOCFAIL
: Memory allocation of [dec] bytes failed from [hex], pool
[chars], alignment [dec]
Explanation The requested memory allocation is not available from the specified memory pool. The
current system configuration, network environment, or possibly a software error might have
exhausted or fragmented the router's memory.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-6-MEMDUMP
: [hex]: [hex] [hex] [hex] [hex]
Explanation This is an auxiliary message to several memory-related messages. It provides a raw
display of the information in the header of a corrupted data block.
Recommended Action This message provides additional information only. Copy the error message
exactly as it appears, and report it to your technical support representative as part of the previously
printed error message.
Error Message
%SYS-3-MGDTIMER
: [chars][chars], timer = [hex]
Explanation A software or hardware error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-3-MSGLOST
: [dec] messages lost because of queue overflow
Explanation A software error occurred.
Recommended Action Copy the message exactly as it appears, and report it your technical support
representative.
Error Message
%SYS-6-MTRACE
: [chars]: addr, pc ADDRPC ADDRPC ADDRPC ADDRPC ADDRPC ADDRPC ADDRPC
ADDRPC
Explanation This is an auxiliary message to several memory-related messages. It provides the
address of the memory block and the calling program counter for the last eight blocks allocated and
for the last eight blocks freed.
Recommended Action This message provides additional information only. Copy the error message
exactly as it appears, and report it to your technical support representative as part of a previously
printed error message.
Error Message
%SYS-2-NOBLOCK
: [chars] with blocking disabled
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-6-NOBRIDGE
: Bridging software not present
Explanation Your system is not configured to be a bridge.
Recommended Action Configure the bridging software.
Error Message
%SYS-2-NOMEMFRG
: Memory fragmentation check debug exception (fragment size [int])
Explanation The router is configured to crash when the largest available contiguous memory block
drops below a specified threshold. That threshold has been reached.
Recommended Action It might be necessary to free some memory by exiting a program. If this
message recurs, call your technical support representative for assistance.
Error Message
%SYS-2-NOMEMORY
: No memory available for [chars] [dec]
Explanation An operation could not be accomplished because of a low-memory condition. The
current system configuration, network environment, or possibly a software error might have
exhausted or fragmented the router's memory.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a configuration that has more memory.
Error Message
%SYS-2-NOPROCESS
: No such process [dec]
Explanation An internal software error occurred.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-2-NOTDEAD
: Killing process [chars], pid [dec] again
Explanation An internal software error occurred.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-2-NOTQ
: [chars] didn't find [hex] in queue [hex]
Explanation An internal software error occurred.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-3-NULLIDB
: Null IDB in [chars]
Explanation An internal software error occurred.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-3-NZREFCNT
: Block [hex] on free list [dec] with refcount [dec]
Explanation A block of memory in the free pool is actually in use. The message indicates the number
of processes using the memory block.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-5-OUTSETUP
: Configuration file [chars] accepted, aborting setup
Explanation A configuration was accepted over the network, so the setup session will be aborted.
Recommended Action This is a notification message only. No action is required.
Error Message
%SYS-3-OVERRUN
: Block overrun at [hex] (red zone [hex])
Explanation An internal software error occurred.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-1-OVERTEMP
: System detected OVERTEMPERATURE condition. Please resolve
cooling problem immediately!
Explanation The environmental monitor detected a high-temperature condition.
Recommended Action Ensure that the room temperature is not too high and that air flow to the card
is not blocked. If this condition persists, the environmental monitor might shut down the system.
Call your technical support representative for assistance, if necessary.
Error Message
%SYS-6-PROCINFO
: Process [chars] just finished executing
Explanation This message is an auxiliary to the SYS-3-OVERRUN and SYS-3-BADMAGIC error
messages. It identifies the process or process fragment that was executing when the error occurred.
Recommended Action Copy this messages exactly as it appears, and report it, along with the
SYS-3-OVERRUN and SYS-3-BADMAGIC error messages, to your technical support
representative.
Error Message
%SYS-2-QCOUNT
: Bad [chars] [hex] count [dec]
Explanation An internal software error occurred.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-4-REGEXP
: [chars]
Explanation An internal software error occurred.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-5-RELOAD
: Reload requested
Explanation A reload or restart was requested.
Recommended Action This is a notification message only. No action is required.
Error Message
%SYS-4-RELOAD_ATTEMPT
: Attempt via SNMP failed, system shutdown not configured
Explanation SNMP cannot be used to reload the router unless this functionality has been previously
configured. This message reports that an attempt to reload the router failed because SNMP reloads
are not currently configured on the router.
Recommended Action This is a notification message only. No action is required.
Error Message
%SYS-5-RESTART
: System restarted --[chars]
Explanation A reload or restart was requested.
Recommended Action This is a notification message only. No action is required.
Error Message
%SYS-2-SELFLINKED
: Buffer [hex] linked to itself in free pool [chars]
Explanation An internal software error occurred.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-2-SHARED
: Attempt to return buffer with sharecount [dec], ptr= [hex]
Explanation An internal software error occurred.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-2-SNMP0IDX
: Attempt to [chars] snmpidb with if_index of 0
Explanation A software error occurred.
Recommended Action Copy the message exactly as it appears and report it your technical support
representative.
Error Message
%SYS-4-SNMP_HOSTCONFIGSET
: SNMP hostConfigSet request. Loading configuration from
[int]
Explanation SNMP is reading the host configuration from a network host.
Recommended Action This is a notification message only. No action is required.
Error Message
%SYS-4-SNMP_NETCONFIGSET
: SNMP netConfigSet request. Loading configuration from
[int]
Explanation SNMP is reading the network configuration from a network host.
Recommended Action This is a notification message only. No action is required.
Error Message
%SYS-4-SNMP_WRITENET
: SNMP WriteNet request. Writing current configuration to
[int]
Explanation SNMP is writing the current configuration to a network host.
Recommended Action This is a notification message only. No action is required.
Error Message
%SYS-3-SOCKUNKN
: Unknown socket protocol [dec]
Explanation An internal software error occurred.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-2-SPEC
: Trying to set unknown special character [dec] to [dec]
Explanation An internal software error occurred.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-6-STACKLOW
: Stack for [chars] [chars] running low, [dec]/[dec]
Explanation An internal software error occurred.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-5-TABLEERR
: [chars] table [chars] damaged: [chars]
Explanation An internal table entry became corrupt.
Recommended Action Copy the message exactly as it appears, and report it your technical support
representative.
Error Message
%SYS-6-TESTINFO
: Scheduler test [hex] (for [chars]) just executed
Explanation This message is an auxiliary to the SYS-3-OVERRUN and SYS-3-BADMAGIC error
messages. It identifies the process or process fragment that was executing when the error occurred.
Recommended Action Copy this message exactly as it appears, and report it, along with the
SYS-3-OVERRUN and SYS-3-BADMAGIC error messages, to your technical support
representative.
Error Message
%SYS-3-TIMERHOG
: Timer callback ran long, PC = [hex]
Explanation The indicated callback routine ran for too long without relinquishing the processor.
Recommended Action Copy the message exactly as it appears, and report it your technical support
representative.
Error Message
%SYS-3-TIMERNEG
: Cannot start timer ([hex]) with negative offset ([dec])
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%SYS-2-WATCHDOG
: Process aborted on watchdog timeout, process = [chars].
Explanation The indicated process ran for too long without relinquishing the processor. The system
killed it as a runaway process.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-3-WRONGFREELIST
: Block [hex], size [dec], on wrong free list ([dec], [dec])
Explanation A freed buffer was placed on the wrong list of free buffers.
Recommended Action If this messages recurs, copy it exactly as it appears and report it to your
technical support representative.
Error Message
%SYS-2-WRONGPOOL
: Buffer [hex] found in pool [hex], should be in pool [hex]
Explanation A software error occurred.
Recommended Action Copy the message exactly as it appears, and report it your technical support
representative.
SYSMGT Error Messages
System Management error messages
Error Message
%SYSMGT_RPC-3-IPC_ERROR
: SYSMGT RPC - IPC [chars] [chars] failed ([chars])
Explanation System Management Remote Procedure Call operation failure. Request for information
from the CIP card will not be processed.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, and report it to your Cisco technical support representative.
Error Message
%SYSMGT_RPC-3-NETMGT_EVENT
: SYSMGT RPC - NETMGT Event: [chars] ([dec])
Explanation System Management Remote Procedure Call Network management event error
detected.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, and report it to your Cisco technical support representative.
TAC Error Messages
Terminal Access Controller Access Control System (TACACS) protocol error messages
Error Message
%TAC-6-SENDTMO
: Send type [dec] to [int] timed out
Explanation A background TACACS notification (enabled with the tacacs notify command) was not
acknowledged by the TACACS server processor within the timeout period (5 minutes). The
information contained in that notification was lost. This loss of information may interfere with
accounting or auditing on the server. This condition arises when the TACACS server is
misconfigured, crashed, or became unreachable via the network.
Recommended Action Check the TACACS server and the network attached to it.
Error Message
%TAC-4-UNEXREP
: Reply for non-existent request, [dec] on queue
Explanation The TACACS facility received a message it was not expecting. This may occur when a
TACACS server sends duplicate responses or when it responds to a request that has already timed
out. It also may be caused by an internal software problem.
Recommended Action If this message recurs, call your technical support representative for assistance.
TBRIDGE Error Messages
Transparent bridging error messages
Error Message
%TBRIDGE-4-GIANT
: Giant received on [chars], [dec] exceeds [dec] DA [sci_notation]
SA [sci_notation] [0x[hex]]
Explanation A packet was received that exceeds the expected maximum transmission unit (MTU)
length for the receiving interface. The first 4 bytes of the packet following the source address are
also provided to assist diagnosis.
Recommended Action Use the address and packet information provided to trace the source of these
packets and reduce its MTU to conform to the standard for the given media.
Error Message
%TBRIDGE-4-INVALIDMEDIA
: [chars] received on [chars] - invalid media for
transparent bridging
Explanation Transparent bridging was configured on an interface that does not support it.
Recommended Action Remove transparent bridging from the configuration on the specified interface.
Error Message
%TBRIDGE-4-NOVCDROP
: Destination VC unknown for packet
Explanation A transparently bridged packet destined for an ATM interface cannot be fully addressed.
Recommended Action Clear the bridge table to force relearning of all addresses.
Error Message
%TBRIDGE-4-NOVCFLOOD
: No VC's configured for bridging on [chars]
Explanation An ATM interface was configured for transparent bridging without also specifying the
associated virtual circuits.
Recommended Action Configure the required virtual circuits on the specified interface.
Error Message
%TBRIDGE-4-SMF_ACTION
: invalid action found for [sci_notation] on [chars] - [hex]
Explanation A software or hardware error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
TCP Error Messages
Transmission Control Protocol error messages
Error Message
%TCP-2-ACCEPT
: Callback failed to accept connection from [int]:[dec] to
[int]:[dec] -- discarding
Explanation An internal software error occurred.
Recommended Action If this message recurs, copy it down exactly as it appears and contact your
technical support representative for assistance.
Error Message
%TCP-6-BADAUTH
: [chars] MD5 digest from [int]:[dec] to [int]:[dec][chars]
Explanation The system received a TCP packet with an invalid MD5 authentication digest on a
connection endpoint. The message ends with the string (RST) if the incoming packet was a TCP reset
packet.
Recommended Action Determine why the source of the packet is not generating correct digests on the
connection. This could be because of either misconfiguration or security weaknesses.
Error Message
%TCP-2-BADQUEUE
: Multiple entry for packet [hex]
Explanation An internal software error occurred.
Recommended Action If this message recurs, copy it down exactly as it appears and contact your
technical support representative for assistance.
Error Message
%TCP-2-BADREFCNT
: Tty[t-line]: Bad refcnt for packet 0x[hex] during retransmit,
[chars]:[dec] to [chars]:[dec], state [dec]
Explanation An internal software error occurred.
Recommended Action If this message recurs, copy it down exactly as it appears and contact your
technical support representative for assistance.
Error Message
%TCP-2-BUFFER
: Tty[t-line], buffering bug
Explanation An internal software error occurred.
Recommended Action If this message recurs, contact your technical support representative.
Error Message
%TCP-2-HALFCLOSE
: Tty[t-line], tcp_putbyte() write disabled
Explanation TCP received a packet from a user application after the connection was already
half-closed.
Recommended Action Determine which TCP application is still sending after the connection was
half-closed.
Error Message
%TCP-6-INTERCEPT
: [chars], count ([dec]/[dec]) 1 min [dec]
Explanation The TCP Intercept code has changed state.
Recommended Action This message is for informational purposes, but it may indicate a security
problem.
Error Message
%TCP-3-NOTFOUND
: Connection info for ([int]:[dec]) = ([int]:[dec]) not found.
Explanation The TCP Intercept code was searching its database for information for a particular
connection, but this information was not found.
Recommended Action If this message recurs, copy it down exactly as it appears and contact your
technical support representative for assistance.
Error Message
%TCP-2-NOTREADY
: [chars] called but TCP not initialized
Explanation An internal software error occurred.
Recommended Action If this message recurs, copy the message exactly as it appears and contact your
technical support.
Error Message
%TCP-2-PUTBYTE
: Tty[t-line], tcp_putbyte() with blocking disabled
Explanation An internal software error occurred.
Recommended Action If this message recurs, contact your technical support representative.
Error Message
%TCP-6-TOOBIG
: Tty[t-line], too many bytes of options ([dec])
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
TMQ Error Message
Inbound terminal port queuing error message
Error Message
%TMQ-3-NOTFOUND
: TMQ, Attempt to delete entry not in queue
Explanation An attempt was made to delete an entry not in the queue.
Recommended Action Advisory message only. No action is required.
TN Error Messages
Telnet error messages
Error Message
%TN-2-BADLOGIN
: Bad login string pointer [hex]
Explanation An internal software error occurred.
Recommended Action If this message recurs, call your technical support representative for assistance.
Error Message
%TN-3-BADSTATE
: Illegal state [dec]
Explanation An internal software error occurred.
Recommended Action If this message recurs, call your technical support representative for assistance.
Error Message
%TN-3-READLINE
: Unknown return code [dec] from telnet_readline()
Explanation An internal software error occurred.
Recommended Action If this message recurs, call your technical support representative for assistance.
TN3270 Error Message
TN3270 error messages relate to the TN3270 protocol, a variation of the IBM VT (virtual terminal) protocol
Error Message
%TN3270-2-INP_OVF1
: Input Buffer overflow
Explanation A problem in TN3270 protocol was detected. Eight KB (8192) bytes of data were
received without a TN3270 end-of-packet indicator. The TN3270 buffer overflowed.
Recommended Action Copy this error message exactly as it appears, and contact your technical
support representative for assistance.
TR Error Messages
Token Ring error messages
Error Message
%TR-3-ADPCHK
: Interface [chars], adapter check error ([hex] [hex] [hex] [hex])
Explanation The Token Ring monitor firmware detected a fatal error on the interface card.
Recommended Action Issue a clear interface command. If this message recurs, call your Cisco
technical support representative for assistance.
Error Message
%TR-3-BADBRDGPARMS
: Unit [dec], bad bridge parameters: bridge_num=[dec],
max_rd=[dec]thisring=[dec], targetring=[dec]
Explanation An internal software error occurred.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, and report it to your Cisco technical support representative.
Error Message
%TR-3-BADBUFFSIZE
: Unit [dec], bad buffersize = [dec]
Explanation An internal software error occurred.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, and report it to your Cisco technical support representative.
Error Message
%TR-3-BADFIRM
: Unit [dec], Tokenring firmware download failed got [hex], expected
[hex], at address 0x[hex].[hex]
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support output, call your Cisco technical support representative
and provide the representative with the gathered information.
Error Message
%TR-3-BADFIRMTYPE
: Unit [dec], bad firmware type code during [chars]. type=[hex],
fw=[hex]
Explanation An internal software error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support output, call your Cisco technical support representative
and provide the representative with the gathered information.
Error Message
%TR-3-BADFUNC
: Unit [dec], bad functional address=0x[hex], ring mode=0x[hex]
Explanation An internal software error occurred.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, and report it to your Cisco technical support representative.
Error Message
%TR-3-BADMUL
: Unit [dec], Can't set TR address to hardware multicast address
[sci_notation]
Explanation An attempt was made to set the Token Ring interface MAC address to a reserved
multicast address.
Recommended Action Check your configuration. Ensure that your XNS and/or Novell Token Ring
addresses have not inadvertently been set to reserved multicast addresses.
Error Message
%TR-3-BADRNGNUM
: Unit [dec], ring number ([dec]) doesn't match established number
([dec])
Explanation The number you have configured for the local ring does not match the value currently
in use on the ring.
Recommended Action Check the configuration to ensure that you used the correct ring number. If it
is correct, confirm the configuration of all other bridges on the ring to ensure that they are using the
same ring number.
Error Message
%TR-3-BADSTART
: Unit [dec], Start completion and wrong idb state - state= [dec]
Explanation An internal software error occurred.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, and report it to your Cisco technical support representative.
Error Message
%TR-3-BADUNIT
: Bad unit number [dec]
Explanation This error message pertains only to the IGS. When displayed, it indicates that the system
cannot find the chipset registers where it expects them to be. This is most likely a hardware error.
Recommended Action If this message recurs, call your technical support representative for assistance.
It will be necessary to determine the hardware unit configuration.
Error Message
%TR-3-DIAGFAIL
: Interface [chars] failed init diags (0x[hex]), [chars]
Explanation The microcode attempted to run its diagnostics on the chip and failed.
Recommended Action Issue a clear interface command. If the message recurs, copy the error
message exactly as it appears on the console or in the system log, and report it to your Cisco
technical support representative.
Error Message
%TR-3-INITFAIL
: Unit [dec], init failed. result code=[hex], error code=[hex]
Explanation The Token Ring hardware failed to initialize properly.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support output, call your Cisco technical support representative
and provide the representative with the gathered information.
Error Message
%TR-3-INTFAIL
: Unit [dec] interface failure: [hex] [hex] [hex], idb state [dec]
Explanation The Token Ring Monitor firmware detected a fatal error because of either an internal
software problem or a hardware failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support output, call your Cisco technical support representative
and provide the representative with the gathered information.
Error Message
%TR-3-MODEFAIL
: Unit [dec], change mode failed. result code=[hex], error
code=[hex]
Explanation An internal hardware or software error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support output, call your Cisco technical support representative
and provide the representative with the gathered information.
Error Message
%TR-3-NOFIRM
: Unit [dec], no TMS380 firmware present. eagle=[hex], magic=[hex]
Explanation An internal hardware or software error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support output, call your Cisco technical support representative
and provide the representative with the gathered information.
Error Message
%TR-2-NOMEMORY
: Unit [dec], no memory for [chars]
Explanation The requested operation could not be accomplished because of a low-memory
condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%TR-3-OPENFAIL
: Unit [dec], open failed: [chars], [chars]
Explanation The Token Ring interface was unable to insert itself into the ring. This is an indication
of a busy or broken ring. The first character string in this error message indicates the stage of
initialization at which the error occurred, and the second describes the error.
Recommended Action Try to open the interface again. This generally can be accomplished by issuing
the clear interface tokenring command. If the error message recurs, call your Cisco technical
support representative for assistance.
Error Message
%TR-3-OPENFAIL2
: Unit [dec], open failed: check the lobe cable DB-9 connection
Explanation The Token Ring interface was unable to insert itself into the ring, and the error code
returned indicates a wiring problem.
Recommended Action Check the cable connecting the router to the Token Ring MAU, and try to open
the interface again. This generally can be accomplished by issuing the clear interface tokenring
command. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, and report it to your Cisco technical support representative.
Error Message
%TR-2-PANIC
: Unit [dec], panic [hex] [hex] [hex]
Explanation The Token Ring monitor firmware detected a fatal error that indicates an impending
interface failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, and report it to your Cisco technical support representative.
Error Message
%TR-2-PANICINF
: Unit [dec], PI [hex] [hex] [hex] [hex] [hex] [hex]
Explanation This message is similar to the "%TR-3-PANIC" error message, but indicates a nonfatal
error. This message appears in very unusual situations that should not arise in normal operation.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support output, call your Cisco technical support representative
and provide the representative with the gathered information.
Error Message
%TR-2-PANICTYPE
: Unit [dec], [chars] error
Explanation This message is similar to the "%TR-3-PANIC" error message, but indicates a nonfatal
error. This message appears in very unusual situations that should not arise in normal operation.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support output, call your Cisco technical support representative
and provide the representative with the gathered information.
Error Message
%TR-3-RESETFAIL
: Unit [dec], reset failed, error code [hex]
Explanation An internal software error occurred.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, and report it to your Cisco technical support representative.
Error Message
%TR-3-SETBRIDGEFAIL
: Unit [dec], set bridge failed (code [hex])
Explanation A hardware error occurred. The source routing accelerator (SRA) chip on the Token
Ring card could not be initialized.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Issue the show tech-support command to gather data that may provide information to
determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support output, call your Cisco technical support representative
and provide the representative with the gathered information.
Error Message
%TR-3-SETFUNFAIL
: Unit [dec], set functional address failed (code [hex])
Explanation An internal software error occurred.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, and report it to your Cisco technical support representative.
Error Message
%TR-3-SETGRPFAIL
: Unit [dec], set group address failed (code [hex])
Explanation An internal software error occurred.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, and report it to your Cisco technical support representative.
Error Message
%TR-6-STATE
: TR[dec]: Ring Status: [chars]
Explanation This message is displayed when the Token Ring's status changed as determined by the
chipset. This information also is used to automatically determine whether the interface is still usable
to propagate network traffic.
Recommended Action No action is required.
Error Message
%TR-6-STATRING
: TR[dec]: Ring Status: [chars] [chars]
Explanation This message is displayed when the Token Ring's status changed as determined by the
chipset. This information also is used to automatically determine whether the interface is still usable
to propagate network traffic. Table 5 shows the meaning of each status code.
Recommended Action Check the Token Ring for the indicated condition.
Code
|
Explanation
|
Fatal
|
0x8000
|
Signal loss
|
Yes
|
0x4000
|
Hard error
|
Yes
|
0x2000
|
Soft error
|
No
|
0x1000
|
Transmit beacon
|
Yes
|
0x0800
|
Lobe wire fault
|
Yes
|
0x0400
|
Auto-removal error
|
Yes
|
0x0100
|
Receive request removed
|
Yes
|
0x0080
|
Counter overflow
|
No
|
0x0040
|
Single station
|
No
|
0x0020
|
Ring recovery
|
No
|
Error Message
%TR-3-WIREFAULT
: Unit [dec], wire fault: check the lobe cable MAU connection.
Explanation The Token Ring hardware is reporting a wire-fault condition.
Recommended Action Check the cable connecting the router to the Token Ring media attachment unit
(MAU).
TUN Error Message
Tunnel error message
Error Message
%TUN-5-RECURDOWN
: [chars] temporarily disabled due to recursive routing
Explanation When routing the same payload protocol over a carrier protocol (tunneling IP over IP,
for example), it is possible to misconfigure your network so that you will try to route to the tunnel
destination address via the tunnel. This is usually caused by a misconfiguration of the tunnel or a
temporary instability because of route flapping elsewhere in your network. It is important to take
steps to ensure that routing information between the carrier networks and the payload networks is
not allowed to mix. If the router discovers a recursive routing problem, it will temporarily shut down
the tunnel interface for a few minutes so that the situation causing this problem can resolve itself as
routing protocols converge. If the problem is caused by misconfiguration, the link may oscillate
indefinitely.
Recommended Action No action is required.
UCODE Error Messages
Microcode error messages
Error Message
%UCODE-3-BADCHKSUM
: Bad checksum in [chars], found 0x[hex] expected 0x[hex]
Explanation The microcode file is corrupted in some way. The checksum computed after reading the
file from Flash memory does not match the one in the file. The file will not be downloaded, and the
onboard ROM microcode will be used instead.
Recommended Action Reload the microcode. If the message recurs, call your technical support
representative for assistance.
Error Message
%UCODE-3-BADHWVER
: Ucode file [chars] requires [chars] version [dec].x hardware
Explanation A mismatch was detected during an attempt to load a microcode file into an interface
processor. The hardware requires a different version than the one specified.
Recommended Action Use the required microcode version.
Error Message
%UCODE-3-HDRCORRUPT
: Ucode header corrupted in [chars], found 0x[hex] expected
0x[hex]
Explanation The microcode file is corrupted in some way. The checksum computed after reading the
file from Flash memory does not match the one in the file. The file will not be downloaded, and the
onboard ROM microcode will be used instead.
Recommended Action Reload the microcode. If the message recurs, call your technical support
representative for assistance.
Error Message
%UCODE-3-IPCBUFFAIL
: Unable to obtain IPC resources
Explanation The InterProcess Communication (IPC) service used to download microcode to certain
interface processors has failed to obtain a buffer.
Recommended Action Certain interface processors will not load properly. Try the reload command
again. If this message recurs, call your technical support representative for assistance.
Error Message
%UCODE-3-IPCINITFAIL
: Unable to initialize IPC [chars] services
Explanation The InterProcess Communication (IPC) service used to download microcode to certain
interface processors has failed to initialize.
Recommended Action Certain interface processors will not load properly. The router must be reloaded
to clear the problem.
Error Message
%UCODE-3-IPCINVALID
: Invalid IPC request ([dec]) received from ([hex])
Explanation The InterProcess Communication (IPC) service used to download microcode to certain
interface processors has received an invalid message.
Recommended Action Verify that the proper revisions of code are selected.
Error Message
%UCODE-3-LDFAIL
: Unable to download ucode from [chars] in slot [dec], trying
[chars] ucode
Explanation For some reason, the microcode file specified by the configuration is not suitable for
downloading, or another error occurred. The onboard ROM microcode will be loaded so that the
interface can remain operational.
Recommended Action Attempt to reload the microcode. If the message recurs, call your technical
support representative for assistance.
Error Message
%UCODE-3-NOBUF
: Unable to allocate memory for ucode buffer
Explanation A buffer is required to decompress microcode before loading it into an interface
processor. This buffer could not be allocated for some reason.
Recommended Action Copy the message exactly as it appears, and report it your technical support
representative.
Error Message
%UCODE-3-NOFILE
: Ucode file [chars] not found, system ucode loaded in slot [dec]
Explanation The file specified by the configuration was not found in Flash memory. The onboard
ROM microcode will be loaded so the interface can remain operational.
Recommended Action Issue the show flash command to determine if the file is located in Flash
memory. If the file is there, attempt to reload the microcode. If the message recurs, call your
technical support representative for assistance.
Error Message
%UCODE-3-NOROM
: Invalid attempt to load ROM ucode in slot [dec]
Explanation Some interface processors cannot load microcode from ROM.
Recommended Action Remove the erroneous configuration statement.
Error Message
%UCODE-5-OBSOLETE
: FDDI unit [dec] has obsolete microcode: please upgrade it
Explanation This message occurs when an FDDI interface processor is found running microcode that
does not support microcode connection management (CMT), which is required for all software
releases from 10.2 on.
Recommended Action Upgrade the microcode on the interface processor.
Error Message
%UCODE-3-RDFAIL
: Unable to read ucode file [chars] from flash
Explanation For some reason, the microcode file was not read from Flash memory. Flash memory
might be locked by another process or otherwise unavailable.
Recommended Action Issue the show flash command to determine whether Flash memory is in use
and issue another microcode reload when Flash memory is free. If the message recurs, call your
technical support representative for assistance.
Error Message
%UCODE-3-TOOBIG
: File [chars] at length [dec] is too long for buffer (size [dec])
Explanation The file is too large for the buffer. The onboard ROM microcode will be loaded.
Recommended Action If the error message recurs after the onboard ROM microcode is loaded, call
your technical support representative for assistance.
Error Message
%UCODE-3-VERSIONCK
: Inappropriate version [int].[int] for [chars]
Explanation An attempt was made to load an inappropriate version of microcode.
Recommended Action Copy the message exactly as it appears, and report it your technical support
representative.
Error Message
%UCODE-3-WRONGHARD
: [chars] is [chars] ucode not [chars], microcode/hardware
mismatch
Explanation The specified microcode file is for a different interface processor than specified in the
configuration. The user has made a configuration error. The onboard ROM microcode will be
loaded.
Recommended Action Re-enter your microcode configuration command after confirming the
interface type and reload the microcode.
UNIX Error Message
UNIX error message
Error Message
%UNIX-1-SYSABORT
: System aborted
Explanation The system aborted. Record the output from the following commands:
•
show proc mem (repeated twice)
•
show memory
•
show buffers
•
show version
•
show running-config
Recommended Action Provide this information and the error message to your technical support
representative.
UTIL Error Messages
Utility error messages
Error Message
%UTIL-3-RANGEINCON
: internal inconsistency [dec] [hex]
Explanation A fatal software error occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%UTIL-3-RANGENULLINPUT
: null pointer input to range function
Explanation An attempt was made to access a range function with a NULL pointer. The range list
creation failed.
Recommended Action Review the error log for a corresponding malloc failed message. Copy the error
message exactly as it appears, and report it to your technical support representative.
Error Message
%UTIL-3-TREE
: Data structure error--[chars]
Explanation A software error occurred, resulting in a data-structure inconsistency.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative. Ask for their assistance in obtaining a version of code with the error fixed.
VINES Error Messages
Banyan Virtual Integrated Network Service error messages
Error Message
%VINES-2-BADPARAM
: [chars] called with [chars] parameter set to [chars]
Explanation One of the VINES lookup functions was called with an illegal argument.
Recommended Action Copy the message exactly as it appears, do a memory dump up to 128 bytes and
the location specified in the error message, and report this information to your technical support
representative.
Error Message
%VINES-2-BADTIMER
: RTP timer for [chars] was found disabled, and was reset
Explanation An internal interface timer is not running. This condition usually occurs after an
interface is reset.
Recommended Action No action is required. The system automatically restarts the timer.
Error Message
%VINES-2-CACHEFAILED
: Cannot build cache entry ([dec] bytes) for %#z on [chars]
Explanation VINES fast switching detected that the packet destined to a given address did not have
proper encapsulation information or its encapsulation size was too large to fit into the cache.
Recommended Action Verify that the VINES encapsulation and interface-specific mappings for the
interface concerned are properly configured. Copy the message exactly as it appears, and report it
your technical support representative.
Error Message
%VINES-2-CACHEUNSUPP
: Caching of [chars] not supported on [chars]
Explanation The cache population routing for VINES fast switching was called for an interface that
does not support VINES fast switching.
Recommended Action Copy the message exactly as it appears, and report it your technical support
representative. If other encapsulation types are available on the interface, try using them. If this
problem is not limited to one or two destinations (but rather occurs with all traffic using the
interface), disable VINES fast switching for the interface until you have identified the real cause of
the problem.
Error Message
%VINES-2-CONSISTENCY
: Error [chars]
Explanation The VINES code ran into a situation that should not happen. For example, an IPC port
number must be allocated, but all 65,535 port numbers are currently in use. Another possible cause
is that VINES attempted to add a cache entry, but had no path associated with the destination
address. This may cause temporary slow performance to only those stations that have experienced
this inconsistency until complete cache entries are added. However, connectivity should not be lost,
because all data traffic can still be routed via process-level switching.
Recommended Action Copy the message exactly as it appears, and report it your technical support
representative. If the warning message is about IPC port number depletion, use the show vines ipc
command to check how many IPC ports are currently in use by which services and determine
whether the IPC connections are all legitimate. To release IPC ports, issue the clear vines ipc
command. If the warning message is about vines cache entries, provide the contents of the vines
route cache, neighbor, and route tables immediately after the error messages appeared. If the
problem persists, issue the clear vines cache command, and monitor the router if the situation
improves.
Error Message
%VINES-2-CORRUPTENTRY
: Detected a corrupted entry in the [chars] table
Explanation The VINES code detected that an internal table entry was corrupted.
Recommended Action Copy the message exactly as it appears, and report it your technical support
representative. If possible, clear the VINES routing table or neighbor table, depending on the table
in which the corrupted entry was observed. This will result in a temporary loss of connectivity until
the routing or neighbor table is rebuilt.
Error Message
%VINES-2-DUPADDR
: Duplicate address detected on interface [chars]
Explanation The router detected that its VINES address is being used by another router.
Recommended Action To identify the other router that is using this address, manually inspect each
router's configuration. When you have identified the router with the duplicate address, issue the
vines routing recompute command on both routers, or issue the enable vines routing command,
specifying specify a unique address. If one of the routers does not support the recompute keyword,
disable VINES on that router, issue the write terminal command to save the configuration to
memory, reboot the router, and then enter the vines routing command with a unique VINES address
on the offending routers until each router has a unique address.
Error Message
%VINES-2-ENCAPFAILED
: Encapsulation failed for %#z via %#z on [chars]
Explanation VINES fast switching encountered an encapsulation failure when building a cache entry
for a neighbor.
Recommended Action Examine your configuration for causes of the encapsulation failure. Look for
missing map statements, interfaces that have gone down, and so on. If this error results in lost
connectivity, disable VINES fast switching by issuing the no vines route-cache command. Because
disabling fast switching will slow network performance, you should issue the vines route-cache
command to re-enable fast switching as soon as you have identified the cause of the problem. If you
cannot identify the cause, contact your technical support representative. Provide the output of the
following commands for the destination address and neighboring routers you are using:
•
show vines cache
•
show vines neighbor
•
show vines route
Also provide the output of the show interface and show vines interface commands for the incoming and outgoing interfaces.
Error Message
%VINES-6-FNNOTFOUND
: [chars] service [chars] routine missing [chars] vector
Explanation There is an inconsistency in the static VINES data structures for handling
application-layer packets.
Recommended Action Turn on VINES service-level debugging for the service reported in the error
message. Copy the debug traces and the error message exactly as they appear, and report them to
your technical support representative.
Error Message
%VINES-2-INVALIDPATH
: Bad [chars] in path for neighbor entry [v-name]
Explanation While searching the neighbor table, the code determined that a pointer that should point
to a VINES path structure actually points to some other structure.
Recommended Action Copy the message exactly as it appears, and report it your technical support
representative. If possible, clear the VINES neighbor table. This will result in a temporary loss of
connectivity until all neighbors and routes are relearned.
Error Message
%VINES-2-INVALIDROUTE
: Bad [chars] in route for server entry [v-name]
Explanation While searching the routing table, the code determined that a pointer that should point
to a VINES route structure actually points to some other structure.
Recommended Action Copy the message exactly as it appears, and report it your technical support
representative. If possible, clear the VINES routing table. This will result in a temporary loss of
connectivity until all routes are relearned.
Error Message
%VINES-6-IPCNOROUTINE
: IPC port [dec] registered without an upcall ([chars])
Explanation There is an inconsistency in the active VINES data structure for handling IPC data
messages. A message was received for a port that should have a listener, but the listener routine
cannot be found.
Recommended Action Examine the IPC ports currently supported on the router by issuing the show
vines ipc command, and see whether the reported IPC port is indeed not active. Copy the message
exactly as it appears, and report it to your technical support representative along with the output of
the debug vines ipc command.
Error Message
%VINES-2-NOBUFFERS
: No buffers available for [chars]
Explanation There were no buffers available to send a VINES service query or reply.
Recommended Action Examine your system's memory and buffer capacity and compare it with
current usage. If you notice a substantial discrepancy, monitor your system for possible memory
leaks or buffer drainage. Report the problem to your technical support representative, along with the
output of the following commands:
•
show memory
•
show memory processor
•
show buffers
•
show buffers assigned
•
show buffers old
Error Message
%VINES-2-NOVENCAP
: Encapsulation failed on [chars] for address %#z
Explanation The VINES code tried to send a packet on an interface that does not have a new
encapsulation routine for outbound packets.
Recommended Action Toggle the problematic interface by issuing the shutdown and no shutdown
interface commands, and then issue the no vines metric and vines metric commands. If the problem
persists, copy the message exactly as it appears, and report it your technical support representative.
If possible, turn on and provide interface-specific debug traces, particularly for VINES activities.
Error Message
%VINES-6-RPCNOSERVICE
: IPC port [dec] registered without a service
Explanation There is an inconsistency in the active VINES data structure for handling Net RPC
messages. A message was received for a port that should have a service description, but that service
description cannot be found.
Recommended Action Enter the show vines ipc command and see whether the reported IPC port has
a registered service. Copy the message exactly as it appears, and report it to your technical support
representative, if possible, along with output of the debug vines netrpc command.
Error Message
%VINES-6-RTNNOTFOUND
: [chars] service [chars] routine not found while [chars]
Explanation There is an inconsistency in the active VINES service description data structures. A
service handler routine cannot find the description of its own service.
Recommended Action Copy the message exactly as it appears, and report it your technical support
representative. In addition, provide the output of the show vines service command and debug vines
service traces for the service reported in the error message.
VIP Error Messages
Versatile Interface Processor error messages
Error Message
%VIP-3-AFOVERFLOW
: Ethernet address filter table full
Explanation VIP Ethernet-like interface uses an internal MAC address table to filter incoming
packets. Once the table is full, additional address entries are rejected. Any incoming packet with
destination address not in the table will be ignored.
Recommended Action The address table is consumed by various protocols (such as PIM or HSRP). If
too many HSRP are configured for one interface, the entry could be exhausted. The suggested
solution would be to distribute some of those HSRP entries to other Ethernet interface.
Error Message
%VIP-3-BADMALUCMD
: Unsupported MALU command [dec], arg=[hex], pascb=[hex]
Explanation The Route Processor (RP) or the Route/Switch Processor (RSP) passed down a
command that the software was not prepared to handle.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%VIP-3-CMDNOPASCB
: PASCB Null for command [dec], arg=[hex]
Explanation The Route Processor (RP) or the Route/Switch Processor (RSP) passed down a
command that the software was unprepared to handle.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%VIP-3-NODISPATCH
: Dispatch vector Null, cmd=[dec], dintf=[dec]
Explanation No command dispatch vector was found for the specified interface.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%VIP-2-NOICBS
: No MEMD icbs left for PA [dec] Interface [dec]
Explanation No Switch Processor (SP) interrupt control block structure was associated with the port
adapter or the interface.
Recommended Action Copy the error message exactly as it appears, and report it to your technical
support representative.
Error Message
%VIP-3-UNDEFIDBTYPE
: Undefined idb type [dec]
Explanation This message is sent from the VIP kernel when it sees a media type other than Ethernet,
Token-Ring, or serial. These are the media types supported by Cisco IOS Release 11.2 on the VIP.
The message might be caused by having an older version of the software running on a device with
a new VIP port adapter.
Recommended Action Check whether the version of the software being run supports the VIP port
adapter. If an old software version does not appear to be the problem, copy the error message exactly
as it appears and report it to your technical support representative.
VPN Error Message
Virtual Private Dialup Network error message
Error Message
%VPN-4-REFUSED
: Session for [chars] Refused status = [hex]
Explanation The remote server refused this session.
Recommended Action Check configuration on the HG or LNS
X25 Error Messages
X.25 error messages
Error Message
%X25-3-ADDRESSBAD
: Interface [chars], x25 address [chars] subaddress [char] is too
long
Explanation This message occurs when a subaddress is configured. When this subaddress is
combined with the interface's X.121 address, the total address exceeds the limit of 15 characters.
Recommended Action Reconfigure the subaddress so that this does not happen.
Error Message
%X25-3-BADCONFIG
: Interface [chars], X.25 [chars], current config. retained
Explanation The interface's X.25 configuration is not valid. The existing configuration was not
changed.
Recommended Action Verify the following: The interface's switched virtual circuit ranges do not
overlap; for nonzero values, lic <= hic < ltc <= htc < loc <= hoc. (For more information, refer to
"Configuring X.25 and LAPB " in the Wide-Area Networking Configuration Guide.) If an
incoming-only range is defined, check that it is numerically less than the two-way range. If an
outgoing-only range is defined, check that it is numerically greater than the two-way range. No
virtual circuit high/low parameter is zero unless its partner low/high parameter is also zero. The
default window sizes are less than the interface modulo.
Error Message
%X25-4-BADMBIT
: Interface [chars], VC [dec], partial data packet has M-bit set
Explanation This message occurs when a virtual circuit is set up using the default maximum packet
sizes, but the DTE and DCE are not configured with the same default values. A packet was received
that had the M-bit set, signifying that more data follows, but the packet did not carry the maximum
number of bytes allowed. Such partial data packets must have the M-bit cleared. The resulting loss
of a message boundary might cause problems for the data recipient.
Recommended Action Verify the default flow-control parameters of the DTE and the DCE. If this
message recurs, call your technical support representative for assistance.
Error Message
%X25-4-BADUPCALL
: Interface [chars], Unexpected call ([chars]) from LLC2
DTE=[hex][hex].[hex][hex].[hex][hex].
Explanation An internal software error occurred.
Recommended Action If this message recurs, call your technical support representative for assistance.
Error Message
%X25-3-COMPERR
: Interface [chars] LCI [dec] low-level stac compression error
Explanation A Stacker compression algorithm internal error or shortage of buffer space was
encountered during a compression operation. This should never happen.
Recommended Action Report the error to your technical support representative.
Error Message
%X25-4-DEBUG_LCI
: LCI deleted at interrupt time
Explanation An internal software error occurred.
Recommended Action If this message recurs, call your technical support representative for assistance.
Error Message
%X25-2-ILLP4
: Interface [chars], Illegal state [chars] when P4
Explanation An internal software error occurred.
Recommended Action If this message recurs, call your technical support representative for assistance.
Error Message
%X25-3-INTIMEQ
: Interface [chars], LCN [dec] already in timer queue, new time
[dec]
Explanation An internal software error occurred.
Recommended Action If this message recurs, call your technical support representative for assistance.
Error Message
%X25-4-LARGEPKSIZE
: Interface [chars], [chars] packet sizes [dec]/[dec] too large;
lower values will be negotiated
Explanation The interface's default packet sizes or outgoing packet size facility values are too large
to be carried by Link Access Procedure, Balanced (LAPB).
Recommended Action The router will negotiate lower packet size values automatically. The LAPB N1
value should be increased. For example, for an X.25 maximum packet size of 1024, Modulo 8 X.25
operation will add 3 bytes of overhead and Modulo 8 LAPB operation will add 4 bytes of overhead
(the two bytes of CRC are defined to be included). This means that N1 must be at least 1031 bytes
* 8 = 8248.
Error Message
%X25-3-LCIBOGUS
: in x25_timer NULL lci_idb [hex]
Explanation An internal software error occurred.
Recommended Action Copy the message exactly as it appears, and report it your technical support
representative.
Error Message
%X25-5-NOBUF
: Interface [chars] LCI [dec] [chars]
Explanation This is a warning only (the compressed packet was not lost). However, an X.25 packet
layer RNR (wait) was generated and packet-level transmission on the logical channel number (LCN)
will not resume (RR issued) until a decompression buffer becomes available.
Recommended Action If this message occurs frequently, you may need to modify the buffer pool.
Copy the message exactly as it appears, and report it your technical support representative.
Error Message
%X25-3-NOLCI
: Interface [chars], Delete: lci [dec] not found in [chars] table
Explanation An internal software error occurred.
Recommended Action If this message recurs, call your technical support representative for assistance.
Error Message
%X25-3-NOTFINDBH
: Can't find bfe host address [int] to delete
Explanation An internal software error occurred.
Recommended Action If this message recurs, call your technical support representative for assistance.
Error Message
%X25-4-PARTIALMAP
: Interface [chars], [chars] encapsulation call from [chars]
partially mapped to [chars]
Explanation An incoming X.25 call specified a protocol that was assigned to a multiprotocol map;
the virtual circuit (VC) will not be able to carry the full set of protocols specified by the map.
Recommended Action Modify the configuration of the router or the far host to match the
encapsulation method used.
Error Message
%X25-5-PBPDBIT
: Interface [chars] LCI [dec] PBP Compression does not support X25
D bit
Explanation Compression is not enabled because D-bit support is configured for the LCI.
Recommended Action Reconfigure without D-bit support, or do not attempt to run with compression.
Error Message
%X25-5-PBPHOLDQ
: Interface [chars] LCI [dec] X25 Hold queue needs to be at least
default size
Explanation An attempt was made to configure the X.25 hold queue to less than the minimum value.
Recommended Action Configure the X.25 hold queue to be ten or more.
Error Message
%X25-5-PBPNOEND
: Interface [chars] LCI [dec] End system not configured for X25 PBP
Explanation A compression or decompression operation was attempted by a router other than an end
router. Only end routers can perform compression and decompression.
Recommended Action Reconfigure the routers so that only the end routers in the network perform
compression and decompression.
Error Message
%X25-3-PVCBAD
: Interface [chars], PVC [dec], [chars]
Explanation A switched permanent virtual circuit (PVC) cannot be connected. The final [chars] text
string in the message represents the state of the PVC. These text strings can also appear in show x25
vc output. For more information, refer to the show x25 vc documentation in the Wide-Area
Networking Command Reference publication.
Recommended Action Validate the configuration of the PVCs at both ends of the connection, and
reconfigure them if necessary.
Error Message
%X25-4-RANGEUNUSED
: Interface [chars], [chars] VC range unused; set limits to zero
Explanation An outgoing-only or incoming-only virtual circuit range exactly overlaps the two-way
virtual circuit range. This was the former method for specifying that a virtual circuit range was not
used. The current method is to set the range limits to zero.
Recommended Action Use the privileged copy running-config startup-config command to write the
configuration to memory. This will store the modified (zero) range limits.
Error Message
%X25-3-SIZEBAD
: Interface [chars] LCI [dec] Decompression size error
Explanation An internal software error occurred. The PBP header has an uncompressed packet size
field. Each uncompressed packet size is checked against this field.
Recommended Action Contact your technical support representative for assistance.
Error Message
%X25-3-SPURD1
: Interface [chars], Spurious D1 timer wakeup on LCI [dec]
Explanation An internal software error occurred.
Recommended Action If this message recurs, call your technical support representative for assistance.
Error Message
%X25-3-SYNCBAD
: Interface [chars] LCI [dec] Decompression sync error. expected
[dec] got [dec]
Explanation An internal software error occurred. The PBP header has a sync field. The sync field (8
bits) is checked on each received packet.
Recommended Action Contact your technical support representative for assistance.
Error Message
%X25-4-VCLOSTSYNC
: Interface [chars], VC [dec] TCP connection [chars]
Explanation An X.25 circuit that is being tunneled over a TCP connection between routers was
cleared ungracefully. The last [chars] text string in the message can take one of two forms. If the
text string is closed unexpectedly, the router at the remote end of the connection was rebooted, or
the connection failed. If the text string is connection corrupted, it is likely that the connection was
made to a router running an older software release.
Recommended Action If the text string is closed unexpectedly, re-establish the connection after the
remote router or intervening network is operational. If the text string is connection corrupted,
upgrade the router at the other end of the connection to a more recent software release.
Error Message
%X25-3-VERSIONBAD
: Interface [chars] LCI [dec] Compression Version mismatch
expected [hex] received [hex]
Explanation An internal software error occurred. The PBP header has a mismatched version field.
The version is checked on each received packet.
Recommended Action Copy the message exactly as it appears, and report it your technical support
representative.
Error Message
%X25-3-XOTPROTOCOL
: XOT protocol error from [int]: [chars]
Explanation A protocol error was detected over an X.25-over-TCP (XOT) connection, causing the
connected VC to close. A flaw may exist in the remote host's XOT implementation.
Recommended Action If this message recurs, call your technical support representative for assistance.