Dial Solutions Command Reference
Modem Management Commands

Table Of Contents

Modem Management Commands

clear modem

Syntax Description

Default

Command Mode

Usage Guidelines

Example

clear modem at-mode

Syntax Description

Default

Command Mode

Usage Guidelines

Examples

Related Commands

clear modem counters

Syntax Description

Default

Command Mode

Usage Guidelines

Example

copy modem

Syntax Description

Default

Command Mode

Usage Guidelines

Examples

modem answer-timeout

Syntax Description

Default

Command Mode

Usage Guidelines

Example

Related Commands

modem at-mode

Syntax Description

Default

Command Mode

Usage Guidelines

Example

Related Commands

modem at-mode-permit

Syntax Description

Default

Command Mode

Usage Guidelines

Example

Related Commands

modem autoconfigure discovery

Syntax Description

Default

Command Mode

Usage Guidelines

Example

Related Commands

modem autoconfigure type

Syntax Description

Default

Command Mode

Usage Guidelines

Example

Related Commands

modem autotest

Syntax Description

Default

Command Mode

Usage Guidelines

Example

modem bad

Syntax Description

Default

Command Mode

Usage Guidelines

Example

Related Commands

modem buffer-size

Syntax Description

Default

Command Mode

Usage Guidelines

Example

Related Commands

modem busyout

Syntax Description

Default

Command Mode

Usage Guidelines

Example

Related Commands

modemcap edit

Syntax Description

Default

Command Mode

Usage Guidelines

Example

Related Commands

modemcap entry

Syntax Description

Default

Command Mode

Usage Guidelines

Related Commands

modem hold-reset

Syntax Description

Default

Command Mode

Usage Guidelines

Example

Related Commands

modem poll retry

Syntax Description

Default

Command Mode

Usage Guidelines

Example

Related Commands

modem poll time

Syntax Description

Default

Command Mode

Usage Guidelines

Example

Related Commands

modem recovery-time

Syntax Description

Default

Command Mode

Usage Guidelines

Example

modem shutdown

Syntax Description

Default

Command Mode

Usage Guidelines

Example

Related Commands

modem startup-test

Syntax Description

Default

Command Mode

Usage Guidelines

Example

Related Commands

modem status-poll

Syntax Description

Default

Command Mode

Usage Guidelines

Example

Related Commands

show modem

Syntax Description

Command Mode

Usage Guidelines

Sample Displays

show modem at-mode

Syntax Description

Command Mode

Usage Guidelines

Sample Displays

show modem call-stats

Syntax Description

Command Mode

Usage Guidelines

Sample Displays

show modem connect-speeds

Syntax Description

Default

Command Mode

Usage Guidelines

Sample Displays

show modem cookie

Syntax Description

Command Mode

Usage Guidelines

Sample Displays

show modem csm

Syntax Description

Command Mode

Usage Guidelines

Sample Displays

show modem log

Syntax Description

Command Mode

Usage Guidelines

Sample Display

show modem summary

Syntax Description

Command Mode

Usage Guidelines

Sample Display

show modem test

Syntax Description

Command Mode

Usage Guidelines

Sample Display

show modem version

Syntax Description

Command Mode

Usage Guidelines

Sample Displays

test modem back-to-back

Syntax Description

Default

Command Mode

Usage Guidelines

Example

Related Commands


Modem Management Commands


This chapter describes the commands that manage modems existing inside access servers or routers. Cisco Systems does not consider external modems, which physically connect to an access server or router through an asynchronous cable, to be part of its modem management paradigm.

For configuration information and examples, refer to the "Managing Modems" chapter in the Dial Solutions Configuration Guide.

clear modem

To reset a manageable modem's hardware on an access server or router, use the clear modem EXEC command.

clear modem [slot/port | group group-number]

Syntax Description

slot/port

Slot and modem port number. Remember to include the forward slash (/) when entering this variable.

group group-number

Modem group.


Default

Disabled

Command Mode

EXEC

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.

This command resets the specified modem or group of modems, or all the modems in the system. The modem hardware is reset for modems that are idle or busied out for long periods of time.

You can construct a logical modem group using the interface group-async command.

Example

The following example resets the hardware for manageable modem 1/1:

clear modem 1/1

clear modem at-mode

To clear an attention (AT) directly connected session to a manageable Microcom modem from a second Telnet session, use the clear modem at-mode EXEC command.

clear modem at-mode slot/port

Syntax Description

at-mode

An AT directly connected session.

slot/port

Slot and modem port number. Remember to include the forward slash (/) when entering this variable.


Default

Disabled

Command Mode

EXEC

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.

An AT directly connected session is usually initiated and closed from the same Telnet session by using the modem at-mode command and Ctrl-C. However, you can clear an AT directly connected session that was mistakenly left open by enabling the clear modem at-mode command from a second Telnet session in to the access server.

Examples

The following example executes the modem at-mode command from a Telnet session:

modem at-mode 1/1

The following example executes the clear modem at-mode command from a second Telnet session while the first Telnet session is connected to the modem:

router# clear modem at-mode 1/1
clear "modem at-mode" for modem 1/1 [confirm]
router#

The following output is displayed in the first Telnet session after the modem is cleared by the second Telnet session:

Direct connect session cleared by vty0 (171.69.1.164)

Related Commands

You can use the master indexes or search online to find documentation or related commands.

modem at-mode

clear modem counters

To clear the statistical counters on a manageable modem installed in an access server, use the clear modem counters EXEC command.

clear modem counters [slot/port | group group-number]

Syntax Description

slot/port

(Optional) Slot and modem port number. Remember to include the forward slash (/) when entering this variable.

group group-number

(Optional) Modem group.


Default

Disabled

Command Mode

EXEC

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.

Entering the clear modem counters command without specifying an optional keyword or argument resets the modem statistics on each modem and the summary statistics displayed in the show modem summary command.

You can create a logical modem group using the interface group-async command.

Example

The following example clears the statistical counters on manageable modem 1/1:

clear modem counters 1/1

copy modem

To copy modem firmware to integrated modems in an access server, use the copy modem EXEC command.

copy {flash | tftp | rcp} modem

Syntax Description

flash

Copies firmware from Flash memory to the modems.

tftp

Copies firmware from a local TFTP server on your network to the modems.

rcp

Copies firmware from a local rcp server on your network to the modems.


Default

Disabled

Command Mode

EXEC

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.

After you enable this command, you are asked to provide the download destination (a slot/port or all), the remote host name, and the path leading to the source modem firmware.

If a modem that you want to upgrade is busy with a call when the copy modem command is enabled, the upgrade for that modem yields until the active call is dropped. All other idle modems in the upgrade range proceed with the downloading operation.

Examples

The following example copies the modem firmware file called modem_upgrade from the TFTP server called Modem_Server to modem 2/0, which is installed in a Cisco AS5200 access server:

router# copy tftp modem
Modem Numbers (<slot>/<port>[-<slot>/<port>] | group <number> | all)? 2/0
Address or name of remote host [UNKNOWN]? Modem_Server
Source file name? dirt/elem/modem_upgrade
Accessing file 'dirt/elem/modem_upgrade on Modem_Server...
Loading dirt/elem/modem_upgrade .from 223.255.254.254 (via Ethernet0): ! [OK]

Loading dirt/elem/modem_upgrade from 223.255.254.254 (via Ethernet0): 
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
[OK - 237503/278528 bytes]

router#
%MODEM-5-DL_START: Modem (2/0) started firmware download
%MODEM-5-DL_GOOD: Modem (2/0) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85

As shown in this example, you might want to upgrade and test one modem's firmware before upgrading the firmware of all the modems on the access server, as shown in the next example.

This example downloads the same modem firmware file from the TFTP server to all the modems in the Cisco AS5200 access server:

router# copy tftp modem
Modem Numbers (<slot>/<port>[-<slot>/<port>] | group <number> | all)? all
Address or name of remote host [UNKNOWN]? Modem_Server
Source file name? dirt/elem/modem_upgrade
Accessing file 'dirt/elem/modem_upgrade on Modem_Server...
Loading dirt/elem/modem_upgrade .from 223.255.254.254 (via Ethernet0): ! [OK]

Loading dirt/elem/modem_upgrade from 223.255.254.254 (via Ethernet0): 
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
[OK - 237503/278528 bytes]

router#
%MODEM-5-DL_START: Modem (2/0) started firmware download
%MODEM-5-DL_START: Modem (2/1) started firmware download
%MODEM-5-DL_START: Modem (2/2) started firmware download
%MODEM-5-DL_START: Modem (2/3) started firmware download
%MODEM-5-DL_START: Modem (2/4) started firmware download
%MODEM-5-DL_START: Modem (2/5) started firmware download
%MODEM-5-DL_START: Modem (2/6) started firmware download
%MODEM-5-DL_START: Modem (2/7) started firmware download
%MODEM-5-DL_START: Modem (2/8) started firmware download
%MODEM-5-DL_START: Modem (2/9) started firmware download
%MODEM-5-DL_START: Modem (2/10) started firmware download
%MODEM-5-DL_START: Modem (2/11) started firmware download
%MODEM-5-DL_START: Modem (2/12) started firmware download
%MODEM-5-DL_START: Modem (2/13) started firmware download
%MODEM-5-DL_START: Modem (2/14) started firmware download
%MODEM-5-DL_START: Modem (2/15) started firmware download
%MODEM-5-DL_START: Modem (2/16) started firmware download
%MODEM-5-DL_START: Modem (2/17) started firmware download
%MODEM-5-DL_START: Modem (2/18) started firmware download
%MODEM-5-DL_START: Modem (2/19) started firmware download
%MODEM-5-DL_START: Modem (2/20) started firmware download
%MODEM-5-DL_START: Modem (2/21) started firmware download
%MODEM-5-DL_START: Modem (2/22) started firmware download
%MODEM-5-DL_START: Modem (2/23) started firmware download
%MODEM-5-DL_GOOD: Modem (2/2) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85
%MODEM-5-DL_GOOD: Modem (2/10) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85
%MODEM-5-DL_GOOD: Modem (2/4) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85
%MODEM-5-DL_GOOD: Modem (2/6) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85
%MODEM-5-DL_GOOD: Modem (2/7) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85
%MODEM-5-DL_GOOD: Modem (2/12) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85
%MODEM-5-DL_GOOD: Modem (2/11) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85
%MODEM-5-DL_GOOD: Modem (2/13) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85
%MODEM-5-DL_GOOD: Modem (2/1) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85
%MODEM-5-DL_GOOD: Modem (2/14) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85
%MODEM-5-DL_GOOD: Modem (2/19) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85
%MODEM-5-DL_GOOD: Modem (2/22) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85
%MODEM-5-DL_GOOD: Modem (2/5) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85
%MODEM-5-DL_GOOD: Modem (2/8) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85
%MODEM-5-DL_GOOD: Modem (2/9) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85
%MODEM-5-DL_GOOD: Modem (2/17) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85
%MODEM-5-DL_GOOD: Modem (2/0) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85
%MODEM-5-DL_GOOD: Modem (2/3) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85
%MODEM-5-DL_GOOD: Modem (2/21) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85
%MODEM-5-DL_GOOD: Modem (2/16) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85
%MODEM-5-DL_GOOD: Modem (2/15) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85
%MODEM-5-DL_GOOD: Modem (2/18) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85
%MODEM-5-DL_GOOD: Modem (2/20) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85
%MODEM-5-DL_GOOD: Modem (2/23) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85

The following example copies the modem firmware file called STAR.M from Flash memory to the integrated modem 1/2:

router# copy flash modem
Modem Numbers (<slot>/<port> | group <number> | all)? 1/2

System flash directory:
File  Length   Name/status
  1   3539820  as5200-i-m.allcookies  
  2   239203   STAR.M  
  3   23072    BOOT.105 [3802288 bytes used, 4586320 available, 8388608 total]
Source file name? STAR.M
router#
%MODEM-5-DL_START: Modem (1/2) started firmware download
%MODEM-5-DL_GOOD: Modem (1/2) completed firmware download: 
MNPClass10V.34/V.FCModemRev1.0.23/85.23/85
router#

modem answer-timeout

To set the amount of time that the Cisco IOS software waits for the Clear to Send (CTS) signal after raising the data terminal ready (DTR) signal in response to RING, use the modem answer-timeout line configuration command. Use the no form of this command to revert to the default value.

modem answer-timeout seconds
no modem answer-timeout

Syntax Description

seconds

Specifies the timeout interval in seconds.


Default

15 seconds

Command Mode

Line configuration

Usage Guidelines

This command first appeared in Cisco IOS Release 10.0.

This command is useful for modems that take a long time to synchronize to the appropriate line speed.

For more information, see the "Configuring Modem Support and Asynchronous Devices" chapter in the Dial Solutions Configuration Guide.

Example

The following example sets the timeout interval to 20 seconds for the modem connected to lines 3 through 13:

line 3 13 
 modem answer-timeout 20

Related Commands

You can use the master indexes or search online to find documentation of related commands.

modem callin
modem inout

modem at-mode

To open a directly connected session and enter AT command mode, which is used for sending AT commands to Microcom manageable modems, use the modem at-mode EXEC command.

modem at-mode slot/port

Syntax Description

slot/port

Slot and modem port number. Remember to include the forward slash (/) when entering this variable.


Default

Disabled

Command Mode

EXEC

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.

Manageable modems return "OK" if the AT command you transmit is successfully enabled. Press Ctrl-C after transmitting an AT command to close the directly connected session.


Note   This command does not apply to nonmanageable modems, which do not have out-of-band ports.


Example

The following example opens a directly connected session on modem 1/1, enters AT command mode on modem 1/1, and transmits the AT command ATH through the out-of-band feature of modem 1/1:

router# modem at-mode 1/1
You are now entering AT command mode on modem (slot 1 / port 1).
Please type CTRL-C to exit AT command mode.
at%v
MNP Class 10 V.34/V.FC Modem Rev 1.0/85
OK
at\s
IDLE           000:00:00
LAST DIAL      
NET ADDR:      FFFFFFFFFFFF
MODEM HW: SA 2W United States
4 RTS 5 CTS 6 DSR - CD 20 DTR - RI 
MODULATION     IDLE
MODEM BPS      28800  AT%G0   
MODEM FLOW     OFF    AT\G0
MODEM MODE     AUT    AT\N3
V.23 OPR.      OFF    AT%F0
AUTO ANS.      ON     ATS0=1
SERIAL BPS     115200 AT%U0   
BPS ADJUST     OFF    AT\J0
SPT BPS ADJ.   0      AT\W0
ANSWER MESSGS  ON     ATQ0   
SERIAL FLOW    BHW    AT\Q3
PASS XON/XOFF  OFF    AT\X0
PARITY         8N     AT

Related Commands

You can use the master indexes or search online to find documentation of related commands.

clear modem at-mode

modem at-mode-permit

To permit a Microcom modem to accept a directly connected session, use the modem at-mode-permit line configuration command. The no form of this command disables permission for modems to accept a direct connection.

modem at-mode-permit
no modem at-mode-permit

Syntax Description

This command has no keywords or arguments.

Default

Enabled

Command Mode

Line configuration

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.

After you enter this command, enter the modem at-mode command to enable a directly connected session on the modem. From AT command mode, you can enter AT commands directly from your terminal session.

For a complete list of supported AT commands, refer to the AT command documentation that came with your access server or router.

The no modem at-mode-permit command disables a modem from accepting a direct connection, which is useful for ensuring modem security.


Note   This command does not apply to nonmanageable modems, which do not have out-of-band ports.


Example

The following example permits the modem connected to TTY line 1 to accept a directly connected session:

line 1
 modem at-mode-permit

Related Commands

You can use the master indexes or search online to find documentation of related commands.

clear modem at-mode
modem at-mode

modem autoconfigure discovery

To configure a line to discover what kind of modem is connected to the router and to configure that modem automatically, use the modem autoconfigure discovery line configuration command. Use the no form of this command to disable this feature.

modem autoconfigure discovery

Syntax Description

This command has no arguments or keywords.

Default

This command has no default.

Command Mode

Line configuration

Usage Guidelines

This command first appeared in Cisco IOS Release 11.1.

The modem is identified each time the line is reset. If a modem cannot be detected, the line continues retrying for 10 seconds. When the modem type is determined, this information remains stored until the modem is recycled or disconnected. Discovery mode is much slower than configuring a line directly.

Each time the modem is reset (every time a chat reset script is executed), a string of commands is sent to the modem, the first one being "return to factory-defaults."

Example

The following example discovers whatever kind of modem is attached to the router or access server:

modem autoconfigure discovery 

Related Commands

You can use the master indexes or search online to find documentation of related commands.

modem autoconfigure type

modem autoconfigure type

To direct a line to attempt to configure the attached modem using the entry for modem-name, use the modem autoconfigure type line configuration command. Use the no form of this command to disable this feature.

modem autoconfigure type modem-name
no modem autoconfigure type

Syntax Description

modem-name

The name of the modem (such as Codex_3260).


Default

This command has no default.

Command Mode

Line configuration

Usage Guidelines

This command first appeared in Cisco IOS Release 11.1.

The modem is reconfigured each time the line goes down.

Example

The following example automatically configures the attached modem using the codex_3260 modemcap entry:

modem autoconfigure type Codex_3260

Related Commands

You can use the master indexes or search online to find documentation of related commands.

modem autoconfigure discovery

modem autotest

To automatically and periodically perform a modem diagnostics test for modems inside the access server or router, use the modem autotest global configuration command. Use the no form of this command to disable or turn off the modem autotest service.

modem autotest {error threshold | minimum modem | time hh:mm [interval]}
no modem autotest

Syntax Description

error threshold

Maximum modem error threshold. When the system detects this many errors with the modems, the modem diagnostics test is automatically triggered. Specify a threshold count between 3 and 50.

minimum modem

Minimum number of modems that will remain untested and available to accept calls during each test cycle. You can specify between 5 and 48 modems. The default is 6 modems.

time hh:mm

Time you want the modem autotest to begin. You must use the military time convention and a required colon (:) between the hours and minutes variables for this feature. For example, 1:30 a.m. is issued as 01:30.

interval

(Optional) Long-range time variable used to set the modem autotest more than one day in advance. The range of hours is between 1 hour and 168 hours. For example if you want to run the test once per week, issue 168. There are 168 hours in one week.


Default

Disabled

Command Mode

Global configuration

Usage Guidelines

This command first appeared in Cisco IOS Release 11.3.

Example

The following example shows how to set the modem autotest to run once per week at 3:00 a.m. Additionally, the autotest will activate if the system detects a modem error count higher than 40 errors.


Step 1 Determine the current time set on the access server with the show clock EXEC command. In this example, the time and date set is 3:00 p.m, Monday, August 25, 1997:

router# show clock
*15:00:01.031 EST Aug 25 1997

Step 2 Enter global configuration mode and set the time you want the modem autotest to activate. In this example, the access server is configured to run the modem autotest each ongoing Tuesday at 3:00 a.m:

router# configure terminal
Enter configuration commands, one per line.  End with CNTL/Z.
router(config)# modem autotest time 03:00 168

Step 3 Configure the autotest to activate if the system detects a high modem error count. In this example, the autotest activates if the system detects a modem error count higher than 40 errors. For the list of modem errors that are monitored by the modem autotest command, see the show modem call-stats command.

router(config)# modem autotest error 40
router(config)# exit
router#
%SYS-5-CONFIG_I: Configured from console by console
router#

Step 4 Display the results of the modem autotest once the test has run through a test cycle by issuing the show modem test EXEC command:

router# show modem test
 Date Time         Modem  Test               Reason             State Result
 5/15 07:25:17 AM  1/0    Back-To-Back       TIME INTERVAL      Idle  FAIL
 5/15 07:25:17 AM  1/1    Back-To-Back       TIME INTERVAL      Idle  PASS
 5/15 07:25:17 AM  1/2    Back-To-Back       TIME INTERVAL      Idle  PASS
 5/15 07:25:17 AM  1/3    Back-To-Back       TIME INTERVAL      Idle  FAIL
 5/15 07:25:17 AM  1/4    Back-To-Back       TIME INTERVAL      Idle  PASS
 5/15 07:25:17 AM  1/5    Back-To-Back       TIME INTERVAL      Idle  PASS
 5/15 07:25:17 AM  1/6    Back-To-Back       TIME INTERVAL      Idle  PASS
 5/15 07:25:17 AM  1/7    Back-To-Back       TIME INTERVAL      Idle  PASS
 5/15 07:25:17 AM  1/8    Back-To-Back       TIME INTERVAL      Idle  PASS
 5/15 07:25:17 AM  1/9    Back-To-Back       TIME INTERVAL      Idle  PASS
...

Alternatively, you can view which modems were marked bad by the modem autotest by issuing the show modem EXEC command. Bad modems are marked by the letter B. In this example, modems 1/0 and 1/3 are marked bad (identified with a B), which takes them out of commission and unable to participate in dial services:

router# show modem

                  Inc calls     Out calls    Busied    Failed   No      Succ
  Mdm   Usage    Succ   Fail   Succ   Fail     Out      Dial    Answer  Pct.
B 1/0     0%       0      0      0      0       1        0       0      0%
  1/1     0%       0      0      0      0       3        0       0      0%
  1/2     0%       0      0      0      0       1        0       0      0%
B 1/3     0%       0      0      0      0       1        0       0      0%
  1/4     0%       0      0      0      0       1        0       0      0%
  1/5     0%       0      0      0      0       1        0       0      0%
  1/6     0%       0      0      0      0       1        0       0      0%
  1/7     0%       0      0      0      0       1        0       0      0%
  1/8     0%       0      0      0      0       1        0       0      0%
  1/9     0%       0      0      0      0       1        0       0      0%
  1/10    0%       0      0      0      0       1        0       0      0%
  1/11    0%       0      0      0      0       1        0       0      0%
  1/12    0%       0      0      0      0       1        0       0      0%
  1/13    0%       0      0      0      0       1        0       0      0%
  1/14    0%       0      0      0      0       1        0       0      0%
  1/15    0%       0      0      0      0       1        0       0      0%
  1/16    0%       0      0      0      0       1        0       0      0%
  1/17    0%       0      0      0      0       1        0       0      0%
  1/18    0%       0      0      0      0       0        0       0      0%
  1/19    0%       0      0      0      0       0        0       0      0%
  1/20    0%       0      0      0      0       0        0       0      0%
  1/21    0%       0      0      0      0       0        0       0      0%
  1/22    0%       0      0      0      0       0        0       0      0%
  1/23    0%       0      0      0      0       0        0       0      0%

modem bad

To remove an integrated modem from service and indicate it as suspected or proven to be inoperable, use the modem bad line configuration command. Use the no form of this command to restore a modem to service.

modem bad
no modem bad

Syntax Description

This command has no keywords or arguments.

Default

Disabled

Command Mode

Line configuration

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.

If you mark a modem as inoperable, it appears as Bad—without the asterisk (*)—in the Status column of the show modem command output. A modem marked inoperable by the modem startup-test command appears as Bad* in the show modem command output. Use the no modem bad command to unmark a modem as Bad* or Bad and restore it for dial-up connection services.


Note   Only idle modems can be marked bad by the modem bad command. If you want to mark a modem bad that is actively supporting a call, first issued the modem shutdown command then issue the modem bad command.


Example

The first part of the following example shows a successful connection between modem 2/1 and modem 2/0, which verifies normal operating conditions between these two modems. However, when modem 2/1 is tested against modem 2/3, the back-to-back modem test fails. Therefore, modem 2/3 is suspected or proven to be inoperable. Modem 2/3 is removed from dial-up services through the use of the modem bad command on line 28.

router# test modem back-to-back 2/1 2/0
Repetitions (of 10-byte packets) [1]: 10
router#
%MODEM-5-B2BCONNECT: Modems (2/1) and (2/0) connected in back-to-back test: CONN
ECT9600/REL-MNP
%MODEM-5-B2BMODEMS: Modems (2/0) and (2/1) completed back-to-back test: success/
packets = 20/20
router# test modem back-to-back 2/1 2/3
Repetitions (of 10-byte packets) [1]: 10
router#
%MODEM-5-BADMODEMS: Modems (2/3) and (2/1) failed back-to-back test: NOCARRIER
router# configure terminal
router(config)# line 28
router(config-line)# modem bad
router(config-line)# end

Related Commands

You can use the master indexes or search online to find documentation of related commands.

modem startup-test
show modem
test modem back-to-back

modem buffer-size

To configure the size of the history event queue buffer for integrated modems installed in an access server or router, use the modem buffer-size command.

modem buffer-size number

Syntax Description

number

Defined number of modem events that each manageable modem is able to store.


Default

100 modem events

Command Mode

Global configuration

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.

A large buffer size uses significant amounts of processing memory. If the processing memory is running low, reduce the modem buffer size.

To view modem events, use the show modem log command.


Note   This command does not apply to nonmanageable modems, which do not have out-of-band ports.


Example

The following example enables each modem in the access server to store 150 modem events:

modem buffer-size 150

Related Commands

You can use the master indexes or search online to find documentation of related commands.

show modem log

modem busyout

To gracefully disable a modem from dialing or answering calls, use the modem busyout line configuration command. Use the no form of this command to re-enable a modem.

modem busyout
no modem busyout

Syntax Description

This command has no keywords or arguments.

Default

Disabled

Command Mode

Line configuration

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.

The disabling action is not executed until the active modem returns to an idle state. No active connections are interrupted when you use this command.

Example

The following example disables the modem associated with line 1 from dialing and answering calls. You do not specify a slot/port number with this command:

line 1
 modem busyout

Related Commands

You can use the master indexes or search online to find documentation of related commands.

modem shutdown

modemcap edit

To change a modem value that was returned from the show modemcap command, use the modemcap edit global configuration command.

modemcap edit modem-name attribute value

Syntax Description

modem-name

Name of the modem whose values are being edited.

attribute

Modem capability, or attribute, as defined by the show modemcap command.

value

The AT command equivalent (such as &F).


Default

This command has no default.

Command Mode

Global configuration

Usage Guidelines

This command first appeared in Cisco IOS Release 11.1.

Modemcaps are printed within the configuration file. You can edit them using this command.

Configure one attribute of one modem at a time. See the modem-capability values defined by show modemcap command.

Example

The following example adds the factory default entry, &F, to the configuration file. This entry, and others like it, are stored in a database that is referenced by the configuration file.

modemcap edit Codex_3250 factory-default &F 

Related Commands

You can use the master indexes or search online to find documentation of related commands.

modemcap entry
show modemcap

modemcap entry

To store and compress information about the capability of a specified modem, use the modemcap entry global configuration command. Use the no form of this command to disable this feature.

modemcap entry modem-type

Syntax Description

modem-type

Type of supported modem as specified in .


Default

The capability values that exist in the specified modem at the time that the command is issued.

Command Mode

Global configuration

Usage Guidelines

This command first appeared in Cisco IOS Release 11.1.

This command displays the capability of the specified modem.

Modemcaps are printed within the configuration file and are intended to be edited using the modemcap edit command. The modemcap entry command does not display values that are not set in the modem.

Use modemcap entry with the show modemcap command to interpret the capability of the specified modem. lists the modemcap entries for supported modems.

Table 10 Modemcap Entries for Supported Modems

Modem Type
Output

hayes_optima

FD=&F:AA=S0=1:DTR=&D2:CD=&C1:TPL=default.

codex_3260

FD=&F:AA=S0=1:CD=&C1:DTR=&D2:HFL=*FL3:SPD=*SC1:BER=*SM3:BCP=*DC1:NER=*SM1:NCP=*DC0:NEC=E0:NRS=Q1:CID=&S1.

usr_courier

HFL=&H1&R2:SPD=&B1:BER=&M4:BCP=&K1:NER=&M0:NCP=&K0:TPL=default.

usr_sportster

TPL=usr_courier.

hayes_optima

HFL=&K3:BER=&Q5:BCP=&Q9:NER=&Q0:NCP=&Q0:TPL=default.

viva

HFL=&K3:BER=&Q5:BCP=%C1:NER=&Q6:NCP=%C0:TPL=default.

telebit_t3000

HFL=S58=2:BER=S180=3:BCP=S190=1:NER=S180=0:NCP=S190=0:TPL=default.


Related Commands

You can use the master indexes or search online to find documentation of related commands.

modemcap edit
show modemcap

modem hold-reset

To reset and isolate integrated modems for extensive troubleshooting, use the modem hold-reset line configuration command. Use the no form of this command to restart a modem.

modem hold-reset
no modem hold-reset

Syntax Description

This command has no keywords or arguments.

Default

Disabled

Command Mode

Line configuration

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.

This command is also used to reset a modem that is frozen in a suspended state. Disable the suspended modem with the modem hold-reset command, and then restart initialization with the no modem hold-reset command.

The modem hold-reset command for the V.110 port module resets the processor on board the module only if the command is executed on all 12 ports. If the modem hold-reset command is issued on only a portion of the V.110 ports, the processor will not reset.

Example

The following example disables the suspended modem using tty line 4 and resets the modem's initialization:

router# configure terminal
Enter configuration commands, one per line.  End with CNTL/Z.
router(config)# line 4
router(config-line)# modem hold-reset
router(config-line)# no modem hold-reset

The following examples resets a 12-port V.110 port module. You must specify the entire tty line range for the entire bank of ports.

router# configure terminal
Enter configuration commands, one per line.  End with CNTL/Z.
router(config)# line 1 12
router(config-line)# modem hold-reset
router(config-line)# no modem hold-reset
router(config-line)# exit
router(config)# 

Related Commands

You can use the master indexes or search online to find documentation of related commands.

modem autotest

modem poll retry

To set the maximum number of polling attempts used to retrieve performance statistics from a modem installed in an access server or router, use the modem poll retry global configuration command.

modem poll retry number

Syntax Description

number

Maximum number of polling attempts. The configuration range is from 0 to 10 attempts.


Default

Three polling attempts

Command Mode

Global configuration

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.

Higher settings cause the software to keep polling one modem for status and to avoid polling other modems, which decreases the amount of statistics that are gathered.


Note   This command does not apply to nonmanageable modems, which do not have out-of-band ports.


Example

The following example configures the server to attempt to retrieve statistics from a local modem up to five times before discontinuing the polling effort:

modem poll retry 5

Related Commands

You can use the master indexes or search online to find documentation of related commands.

clear modem
modem poll time
modem status-poll

modem poll time

To set the time interval between modem polls, which are used to periodically retrieved and report modem statistics, use the modem poll time global configuration command. To restore the 12-second default setting, use the no form of this command.

modem poll time seconds
no modem poll time seconds

Syntax Description

seconds

Number of seconds between polls. The configuration range is from 2 to 120 seconds.


Default

12 seconds

Command Mode

Global configuration

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.

This command does not apply to nonmanageable modems, which do not have out-of-band ports.

Example

The following example sets the time interval between polls to 10 seconds:

modem poll time 10

Related Commands

You can use the master indexes or search online to find documentation of related commands.

modem poll retry
modem status-poll

modem recovery-time

To set the maximum amount of time the call-switching module waits for a local modem to respond to a request before it is considered locked in a suspended state, use the modem recovery-time global configuration command. The no form of this command sets a 5-minute response time, which is the default setting.

modem recovery-time minutes
no modem recovery-time

Syntax Description

minutes

Maximum amount of time local modems wait for a response.


Default

5 minutes

Command Mode

Global configuration

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.


Note   This command does not apply to nonmanageable modems, which do not have out-of-band ports.


After the call-switching module resets a suspended modem, it recovers to a default call switching module state.

Example

The following example configures the call-switching module to wait for 8 minutes:

modem recovery-time 8

modem shutdown

To abruptly shut down an active or idle modem installed in an access server or router, use the modem shutdown line configuration command. Use the no form of this command to take the modem out of a shutdown state and place it back in service.

modem shutdown
no modem shutdown

Syntax Description

This command has no keywords or arguments.

Default

Disabled

Command Mode

Line configuration

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.

Enable the no modem shutdown command to restore to service a modem that has been shut down.

Example

The following example abruptly shuts down the modem associated with line 2. All active calls on the modem are dropped immediately.

configure terminal
 line 2
  modem shutdown

Related Commands

You can use the master indexes or search online to find documentation of related commands.

modem busyout

modem startup-test

To perform diagnostic testing on each integrated modem during the rebooting process, use the modem startup-test global configuration command. Use the no form of this command to disable startup testing.

modem startup-test
no modem startup-test

Syntax Description

This command has no keywords or arguments.

Default

Enabled

Command Mode

Global configuration

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.

The results of the modem startup test are displayed in the Status column of the show modem command's output. Modems that pass the diagnostic test are marked as Idle, Busy, Downloading, and Reset. Modems that fail the diagnostic test are marked as Bad*. These modems cannot be used for call connections. Depending on how many modems are installed, this diagnostic test may take from 5 to 15 minutes to complete.

Perform additional testing on an inoperative modem by executing the test modem back-to-back command. The no modem startup-test command disables startup testing.

Example

The following example performs a startup test on the integrated Cisco AS5200 modems:

configure terminal
 modem startup-test

Display the results of the modem startup test after you restart the system by enabling the show modem command.

Related Commands

You can use the master indexes or search online to find documentation of related commands.

modem autotest
show modem
test modem back-to-back

modem status-poll

To poll for modem statistics through a modem's out-of-band feature, use the modem status-poll line configuration command. Use the no form of this command to disable status polling through the out-of-band feature for a specified modem.

modem status-poll
no modem status-poll

Syntax Description

This command has no keywords or arguments.

Default

Enabled

Command Mode

Line configuration

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.

This command applies only to manageable modems that have out-of-band ports.


Note   This command does not apply to nonmanageable modems, which do not have out-of-band ports.


Example

The following example enables modem status polling through TTY line 1:

configure terminal
 line 1
  modem status-poll

Related Commands

You can use the master indexes or search online to find documentation of related commands.

modem poll retry
modem poll time

show modem

To display a high-level performance report for all the modems or a single modem inside an access server or router, use the show modem EXEC command.

show modem [slot/port | group number]

Syntax Description

slot/port

(Optional) Specifies the location of a slot and modem port. If this number is not specified, statistics for all connected modems are displayed. Remember to include the forward slash (/) when entering this variable.

group number

(Optional) Specifies a modem group to which a specified modem belongs. The group number range is between 1 and 200.


Command Mode

User and Privileged EXEC

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.

Sample Displays

The following display shows output information for the show modem command for two V.34 modem cards inserted in a Cisco AS5200:

router# show modem
                Inc calls     Out calls     Busied   Failed  No       Succ
  Mdm  Usage    Succ   Fail   Succ   Fail   Out      Dial    Answer   Pct.
* 1/0    17%      74      3      0      0       0        0       0     96%
* 1/1    15%      80      4      0      0       0        1       1     95%
* 1/2    15%      82      0      0      0       0        0       0    100%
  1/3    21%      62      1      0      0       0        0       0     98%
  1/4    21%      49      5      0      0       0        0       0     90%
* 1/5    18%      65      3      0      0       0        0       0     95%
* 1/6    19%      58      2      0      0       0        0       0     96%
* 1/7    17%      67      5      0      0       0        1       1     93%
* 1/8    20%      68      3      0      0       0        0       0     95%
  1/9    16%      67      2      0      0       0        0       0     97%
  1/10   18%      56      2      0      0       0        1       1     96%
* 1/11   15%      76      3      0      0       0        0       0     96%
* 1/12   16%      62      1      0      0       0        0       0     98%
  1/13   17%      51      4      0      0       0        0       0     92%
  1/14   16%      51      5      0      0       0        0       0     91%
  1/15   17%      65      0      0      0       0        0       0    100%
  1/16   15%      73      3      0      0       0        0       0     96%
  1/17   17%      67      2      0      0       0        0       0     97%
  1/18   17%      61      2      0      0       0        0       0     96%
* 1/19   17%      74      2      0      0       0        0       0     97%
  1/20   16%      65      1      0      0       0        0       0     98%
* 1/21   16%      58      3      0      0       0        0       0     95%
* 1/22   18%      56      4      0      0       0        0       0     93%
* 1/23   20%      60      4      0      0       0        0       0     93%

The following display shows output information for the show modem command for two V.110 modem cards inserted in a Cisco AS5200:

router# show modem
                 Inc calls      Out calls   Busied   Failed  No       Succ
  Mdm  Usage    Succ   Fail   Succ   Fail   Out      Dial    Answer   Pct.
  0/0     0%       -      -      -      -       0        0       0      -
  0/1     0%       -      -      -      -       0        0       0      -
  0/2     0%       -      -      -      -       0        0       0      -
  0/3     0%       -      -      -      -       0        0       0      -
  0/4     0%       -      -      -      -       0        0       0      -
  0/5     0%       -      -      -      -       0        0       0      -
  0/6     0%       -      -      -      -       0        0       0      -
  0/7     0%       -      -      -      -       0        0       0      -
  0/8     0%       -      -      -      -       0        0       0      -
  0/9     0%       -      -      -      -       0        0       0      -
  0/10    0%       -      -      -      -       0        0       0      -
  0/11    0%       -      -      -      -       0        0       0      -
  1/0     0%       -      -      -      -       0        0       0      -
  1/1     0%       -      -      -      -       0        0       0      -
  1/2     0%       -      -      -      -       0        0       0      -
  1/3     0%       -      -      -      -       0        0       0      -
  1/4     0%       -      -      -      -       0        0       0      -
  1/5     0%       -      -      -      -       0        0       0      -
  1/6     0%       -      -      -      -       0        0       0      -
  1/7     0%       -      -      -      -       0        0       0      -
  1/8     0%       -      -      -      -       0        0       0      -
  1/9     0%       -      -      -      -       0        0       0      -
  1/10    0%       -      -      -      -       0        0       0      -
  1/11    0%       -      -      -      -       0        0       0      -

describes the fields in the previous display.

Table 11 Show Modem Field Descriptions 

Field
Description

Mdm

Slot and modem port number. Also, the following modem states can appear to the left of a slot/modem port number:

b—Modem was removed from service with the modem shutdown command or the modem busyout command.

B—Modem is suspected to be inoperable or bad. No calls can be made with this modem. The letter B can also mean that a modem firmware download failed for the specified modem. In this case, try unmarking the modem as bad with the no modem bad command and upgrading the modem firmware again.

d—The RAM-based DSP code, which supports K56flex, is not configured. The modem will revert to transmitting at 33.6 kbps.

D—Modem is currently downloading firmware.

R—Modem is held and isolated in a suspended state by the modem hold-reset command.

T—Modem is conducting a back-to-back test with another modem.

*—Modem is connected or dialing.

Usage

Percentage of the total system uptime that all modems are in use.

Inc calls

Number of incoming calls that successfully and unsuccessfully connected to a modem.

Out calls

Number of outgoing calls that successfully and unsuccessfully dialed out from an available modem.

Busied Out

Number of modems that have been manually removed from service.

Failed Dial

Number of modems that attempted to dial into the network but failed to make a connection.

No Answer

Number of modems that detected an incoming ring but failed to answer the call.

Succ Pct.

Successful connection percentage of total available modems.


The following example shows the statistics and current configurations for the manageable modem 2/10, which exists on a V.34 modem card in a Cisco AS5200. A dash (-) indicates a field that is not available on nonmanageable modems. An x indicates a field that is available and active on manageable modems. See for a description of the fields displayed by the show modem command.

router> show modem 2/10
Mdm  Typ    Status     Tx/Rx     G  Duration  TX  RX  RTS  CTS  DSR  DCD  DTR
2/10 V34    Idle    33600/33600  1  00:00:00           x    x    x         x

Modem 2/10, Microcom MNP10 V34 Modem (Select), Async35, TTY35
Firmware (Boot) Rev: 2.1(9) (1.0(5))
Modem config: Incoming and Outgoing
Protocol: reliable/MNP, Compression: V42bis
Management port config: Status polling and AT session
Management port status: Status polling and AT session
TX signals: 0 dBm, RX signals: 0 dBm

  Last clearing of "show modem" counters never
    0 incoming completes, 0 incoming failures
    0 outgoing completes, 0 outgoing failures
    0 failed dial attempts, 0 ring no answers, 0 busied outs
    0 no dial tones, 0 dial timeouts, 0 watchdog timeouts
    0 no carriers, 0 link failures, 0 resets 0 recover oob
    0 protocol timeouts, 0 protocol errors, 0 lost events

Connection Speeds         75      300      600     1200     2400     4800
# of connections           0        0        0        0        0        0
Connection Speeds       7200     9600    12000    14400    16800    19200
# of connections           0        0        0        0        0        0
Connection Speeds      21600    24000    26400    28800    31200    33600
# of connections           0        0        0        0        0        1

The following example displays example output for a nonmanageable V.34 modem module. Notice that unavailable fields are marked with dashes (-):

router# show modem 1/1
Mdm  Typ  Status   Tx/Rx       G  Duration  TX  RX  RTS  CTS  DSR  DCD  DTR
1/1   -   Idle    19200/19200  0  00:01:05   -   -   -    -    -    -    -
Modem 1/1, AS5200 Non-Manageable Modem
Firmware (Boot) Rev: Unknown
Modem config: Unknown
Management config: Not Manageable Modem

Last clearing of "show modem" counters never
- incoming completes, - incoming failures
- outgoing completes, - outgoing failures,
0 failed dial attempts, 0 ring no answers, 0 busied outs
0 no dial tones, 0 dial timeouts, 0 watchdog timeouts
- no carriers, - link failures, 0 resets
- protocol timeouts, - protocol errors, - lost events
Connection Speeds         75      300      600     1200     2400     4800
# of connections           0        0        0        0        0        0
Connection Speeds       7200     9600    12000    14400    16800    19200
# of connections           0        0        0        0        0        0
Connection Speeds      21600    24000    26400    28800    31200    33600
# of connections           0        0        0        0        0        0

The following display shows output information for the show modem slot/port command for V.110 modem cards:

router# show modem 0/1
Mdm  Typ    Status     Tx/Rx     G  Duration  TX  RX  RTS  CTS  DSR  DCD  DTR
0/1         Idle        -/-      1  00:00:00   -   -   -    -    -    -    -
Modem 0/1, V.110 Terminal Adaptor (Unmanaged), Async2, TTY2
Firmware (Boot) Rev: Unmanaged (Unmanaged)
Modem config: Incoming and Outgoing
Management config: Unmanaged
  Last clearing of "show modem" counters never
    - incoming completes, - incoming failures
    - outgoing completes, - outgoing failures
    0 failed dial attempts, 0 ring no answers, 0 busied outs
    - no dial tones, - dial timeouts, 0 watchdog timeouts
    - no carriers, - link failures, 0 resets, - recover oob
    - protocol timeouts, - protocol errors, - lost events
Connection Speeds         75      300      600     1200     2400     4800
# of connections           -        -        -        -        -        -
Connection Speeds       7200     9600    12000    14400    16800    19200
# of connections           -        -        -        -        -        -
Connection Speeds      21600    24000    26400    28800    31200    32000
# of connections           -        -        -        -        -        -
Connection Speeds      33600    34000    36000    38000    40000    42000
# of connections           -        -        -        -        -        -
Connection Speeds      44000    46000    48000    50000    52000    54000
# of connections           -        -        -        -        -        -
Connection Speeds      56000
# of connections           -

The type of display output generated from the show modem slot/port command depends on the version of Cisco IOS software running on the router or access server. For example, the following shows example output for a 56K modem card, which carries digital modems that transmit at 56 kbps. (In truth, 56K modems do not modulate or demodulate data. A pure digital-to-digital connection is made.) See for a description of the fields displayed by this modem card.

router# show modem 0/0
Mdm  Typ    Status     Tx/Rx     G  Duration  TX  RX  RTS  CTS  DSR  DCD  DTR
0/0         Idle        0/0      0  00:00:00           x    x    x         x

Modem 0/0, Microcom MNP10 K56 Modem (Select), TTY1
Firmware (Boot) Rev: 3.1(16) (3.0(4))
DSP Controller (SPX) Rev: 1.1(0) (1.1(0))
Modem config: Incoming and Outgoing
Protocol: Normal, Compression: None
Management port config: Status polling and AT session
Management port status: Status polling and AT session
TX signals: 0 dBm, RX signals: 0 dBm

  Last clearing of "show modem" counters never
    0 incoming completes, 0 incoming failures
    0 outgoing completes, 0 outgoing failures
    0 failed dial attempts, 0 ring no answers, 0 busied outs
    0 no dial tones, 0 dial timeouts, 0 watchdog timeouts
    0 no carriers, 0 link failures, 1 resets 0 recover oob
    0 protocol timeouts, 0 protocol errors, 0 lost events

Transmit Speed Counters:

Connection Speeds         75      300      600     1200     2400     4800
# of connections           0        0        0        0        0        0
Connection Speeds       7200     9600    12000    14400    16800    19200
# of connections           0        0        0        0        0        0
Connection Speeds      21600    24000    26400    28800    31200    32000
# of connections           0        0        0        0        0        0
Connection Speeds      33600    34000    36000    38000    40000    42000
# of connections           0        0        0        0        0        0
Connection Speeds      44000    46000    48000    50000    52000    54000
# of connections           0        0        0        0        0        0
Connection Speeds      56000
# of connections           0

Receive Speed Counters:

Connection Speeds         75      300      600     1200     2400     4800
# of connections           0        0        0        0        0        0
Connection Speeds       7200     9600    12000    14400    16800    19200
# of connections           0        0        0        0        0        0
Connection Speeds      21600    24000    26400    28800    31200    32000
# of connections           0        0        0        0        0        0
Connection Speeds      33600    34000    36000    38000    40000    42000
# of connections           0        0        0        0        0        0
Connection Speeds      44000    46000    48000    50000    52000    54000
# of connections           0        0        0        0        0        0
Connection Speeds      56000
# of connections           0

describes the fields in the previous four displays, which were created using the show modem slot/port command. This table applies to all modem module types.

Table 12 Show Modem Slot/Port Field Descriptions 

Field
Description

Mdm

Slot and modem number.

Typ

Modulation type, which can be any of the following values: Bel103, Bel212, V21, V22, V22bis, V23, V32, V32bis, VFC, V34, V17, V27, V33 and K56Flx

Status

Current status of the modem. Possible values include:

Conn—Modem is connected to a remote host.

B—Inoperable state, which is configured by the modem bad command.

B*—Inoperable state, which is configured by the modem startup-test command during initial power-up testing.

b—Modem is busied out. This can be manually configured by the modem busyout line configuration command.

Reset—Modem is in reset mode.

D/L—Modem is downloading firmware.

Bad FW—Downloaded modem firmware is not operational.

Busy—Modem is out of service and not available for calls.

Idle—Modem is ready for incoming and outgoing calls.

Tx/Rx

Transmission and receiving speed for the most recently connected call.

G

Modem group number assigned to the modem. The group number 0 means the modem is not part of any group.

Duration

Time duration of the current call or the last call.

Modem functions

The following modem functions are displayed on manageable modems. A field that is available and turned on is marked with an x. An unavailable field is marked with a dash (-).

TX—Transmit Data. The DTE transmits data to the DCE.

RX—Receive Data. The DCE receives data from the DTE.

RTS—Request To Send. The DTE signals to the DCE that the DTE accepts data into its buffers.

CTS—Clear To Send. The DCE signals to the DTE that the DCE accepts data into its buffers.

DSR—Data Set Ready. The modem is ready to start communication.

DCD—Data Carrier Detect. The DCE indicates to the DTE that a call is present and established with a remote modem. Dropping the DCD function terminates the session.

DTR—Data Terminal Ready. The DTE indicates to the DCE that it accepts calls.

Firmware

Installed modem firmware.

Modem config

Current modem configuration, which includes the fields Incoming, Outgoing, Incoming and Outgoing, and Unknown.

Protocol

Protocol the modem is running such as Normal, Direct, reliable/MNP4, and reliable/LAPM (Link Access Procedure for Modems).

Compression

Compression algorithm running on the modem, such as None, V42bis, and MNP5.

Management config

Indicates if the modem is configured for out-of-band feature polling.

TX signals

Transmit signal levels. For modulations that do not support signal to noise calculations, the ratio is 0.

RX signals

Transmit signal levels.

Last clearing of "show modem" counters

Last time the modem's counters were cleared using the clear modem counters command. A summary of modem events also appears.

Incoming completes and failures—Total number of incoming connection requests that the modem answered and successfully or unsuccessfully connected with the remote DCE.

Outgoing completes and failures—Total number of outgoing connection requests that the modem dialed and successfully or unsuccessfully connected with the remote DCE.

Failed dial attempts—Number of times the modem attempted to dial out but the call failed to leave the modem.

Ring no answers—Number of times the integrated modem detected ringing but did not answer the incoming call.

Busied outs—Number of times the integrated modem was intentionally taken out of service (for example, the modem busyout command was enabled on the modem).

No dial tones—Number of times the dial-out attempt failed because the modem failed to detect a dial tone.

Dial timeouts—Number of times the modem has timed out while attempting to dial.

Watchdog timeouts—Number of times the modem internal watchdog timer has expired.

No carriers—Number of times the modem disconnected because no carrier was present.

Link failures—Number of times the modem has detected a link failure.

Resets—Number of times the modem has been reset.

recover oob—Number of times the out-of-band feature has been cleared and re-initialized.

Protocol timeouts and errors—Number of times the modem protocol failed to make a call connection.

Lost events—Number of incomplete modem events performed by the modem.

Transmit Speed Counters:

List of connection speeds that were transmitted by the modem.

Receive Speed Counters:

List of connection speeds that were received by the modem.

Connection Speeds
# of connections

A complete summary of possible connection speeds and the actual number of connections that occurred at those speeds. Depending on which modem port module and version of software you are running, possible connection speeds range from 75 to 56,000 bps. The number of successful connections are displayed directly beneath the connection speed identifier. For example, the following output shows that three connections were made at 56 kbps.

Connection Speeds 56000
# of connections 3


The following example shows the sample display for modem group 1, which is composed of modem 1/0 through modem 1/23:

router# show modem group 1
              Incoming calls       Outgoing calls    Busied   Failed  No    Succ
Grp  Usage  Succ   Fail  Avail   Succ   Fail  Avail  Out      Dial    Ans   Pct.
1     0%     0      0     24      0      0     24       0        0    0     0%
Modem Group 1: 1/0, 1/1, 1/2, 1/3, 1/4, 1/5, 1/6, 1/7, 1/8, 1/9, 1/10, 1/11, 1/12, 1/13, 
1/14, 1/15, 1/16, 1/17, 1/18, 1/19, 1/20, 1/21, 1/22, 1/23

show modem at-mode

To display a list of the manageable Microcom modems that have open AT sessions and a list of users logged in to those sessions, use the show modem at-mode EXEC command.

show modem at-mode

Syntax Description

This command has no arguments or keywords.

Command Mode

User and Privileged EXEC

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.

Sample Displays

The following output shows that modem 1/1 has one open AT directly connected session:

router# show modem at-mode
Active AT-MODE management sessions:
Modem    User's Terminal
1/1 	0 cty 0

show modem call-stats

To display the local disconnect reasons for all modems inside an access server or router, use the show modem call-stats EXEC command.

show modem call-stats [slot]

Syntax Description

slot

(Optional) Specifies the slot number, which limits the display output to a particular range of modems in the system.


Command Mode

User and Privileged EXEC

Usage Guidelines

This command first appeared in Cisco IOS Release 11.3.

Use this command to find out why a modem ended its connection or why a modem is not operating at peak performance.

Local disconnect reasons for a particular modem are listed across the top of the screen display. For example, see lostCarr, dtrDrop, rmtLink, wdogTimr, compress, retrain, inacTout, and linkFail in the following output:

router# show modem call-stats

  dial-in/dial-out call statistics

       lostCarr  dtrDrop  rmtLink wdogTimr compress  retrain inacTout linkFail
  Mdm 
* 0/0 
* 0/1 

In the body of the screen display, the number of times an error occured on a specific modem is displayed (see the # column). The % column shows the total running percent that a modem was logged for the specified disconnect reason with respect to the entire modem pool. For example, out of all the times the lostCarr error occurred on all the modems in the system, the lostCarr error occurred 2% of the time on modem 0/0.

router# show modem call-stats

  dial-in/dial-out call statistics

       lostCarr  dtrDrop  rmtLink wdogTimr compress  retrain inacTout linkFail
  Mdm     #   %    #   %    #   %    #   %    #   %    #   %    #   %    #   %
* 0/0     6   2    2   3    1   0    0   0    0   0    0   0    0   0    0   0
* 0/1     5   2    2   3    2   1    0   0    0   0    0   0    0   0    0   0

Bad or malfunctioning modems are detected by an unusually high number of disconnect counters for a particular disconnect reason. For example, if modem 1/0 had an astronomically high number of compression errors compared to the remaining modems in system, modem 1/0 would probably be bad or inoperable.

To reset the counters displayed by the show modem call-stats command, issue the clear modem counters command.


Note   Remote disconnect reasons are not described by this command.


Sample Displays

The following example shows call statistics for the show modem call-stats command. Due to the screen size limitation of most terminal screen displays, all the possible disconnect reasons cannot be displayed at the same time. Only the top eight most frequently experienced disconnect reasons are displayed.

See for descriptions of the fields and end-connection events in the following sample display.

router# show modem call-stats

  dial-in/dial-out call statistics

       lostCarr  dtrDrop  rmtLink wdogTimr compress  retrain inacTout linkFail
  Mdm     #   %    #   %    #   %    #   %    #   %    #   %    #   %    #   %
* 0/0     6   2    2   3    1   0    0   0    0   0    0   0    0   0    0   0
* 0/1     5   2    2   3    2   1    0   0    0   0    0   0    0   0    0   0
  0/2     5   2    2   3    4   3    0   0    0   0    0   0    0   0    0   0
* 0/3     5   2    2   3    2   1    0   0    0   0    0   0    0   0    0   0
* 0/4     5   2    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 0/5     5   2    2   3    2   1    0   0    0   0    0   0    0   0    0   0
* 0/6     4   1    2   3    2   1    0   0    0   0    0   0    0   0    0   0
* 0/7     4   1    2   3    4   3    0   0    0   0    0   0    0   0    0   0
* 0/8     6   2    1   1    3   2    0   0    0   0    0   0    0   0    0   0
* 0/9     5   2    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 0/10    5   2    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 0/11    5   2    1   1    2   1    0   0    0   0    0   0    0   0    0   0
  0/12    5   2    2   3    2   1    0   0    0   0    0   0    0   0    0   0
* 0/13    5   2    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 0/14    5   2    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 0/15    5   2    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 0/16    5   2    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 0/17    5   2    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 0/18    5   2    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 0/19    5   2    1   1    3   2    0   0    0   0    0   0    0   0    0   0
* 0/20    5   2    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 0/21    5   2    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 0/22    5   2    1   1   11  10    0   0    0   0    0   0    0   0    0   0
* 0/23    5   2    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 2/0     4   1    2   3    2   1    0   0    0   0    0   0    0   0    0   0
* 2/1     5   2    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 2/2     5   2    2   3    0   0    0   0    0   0    0   0    0   0    0   0
* 2/3     5   2    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 2/4     5   2    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 2/5     5   2    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 2/6     4   1    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 2/7     5   2    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 2/8     5   2    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 2/9     4   1    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 2/10    5   2    1   1    0   0    0   0    0   0    0   0    0   0    0   0
* 2/11    5   2    1   1    5   4    0   0    0   0    0   0    0   0    0   0
* 2/12    5   2    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 2/13    5   2    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 2/14    5   2    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 2/15    4   1    1   1    3   2    0   0    0   0    0   0    0   0    0   0
* 2/16    4   1    1   1    3   2    0   0    0   0    0   0    0   0    0   0
* 2/17    5   2    2   3    9   8    0   0    0   0    0   0    0   0    0   0
* 2/18    4   1    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 2/19    3   1    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 2/20    7   3    1   1    8   7    0   0    0   0    0   0    0   0    0   0
* 2/21    5   2    1   1    1   0    0   0    0   0    0   0    0   0    0   0
* 2/22    4   1    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 2/23    5   2    1   1    2   1    0   0    0   0    0   0    0   0    0   0
 Total  233       59      110        0        0        0        0        0

  dial-out call statistics

         noCarr noDitone     busy    abort dialStrg autoLgon dialTout  rmtHgup
  Mdm     #   %    #   %    #   %    #   %    #   %    #   %    #   %    #   %
* 0/0     1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/1     0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
  0/2     0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/3     1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/4     1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/5     0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/6     1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/7     5   5    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/8     0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/9     1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/10    0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/11    5   5    0   0    0   0    0   0    0   0    0   0    0   0    0   0
  0/12    0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/13    0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/14    1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/15    1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/16    2   2    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/17    4   4    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/18    5   5    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/19    1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/20    0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/21    0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/22    5   5    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 0/23    1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/0     2   2    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/1     3   3    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/2     0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/3     0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/4     0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/5     1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/6     1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/7     4   4    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/8     7   8    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/9     4   1    1   1    2   1    0   0    0   0    0   0    0   0    0   0
* 2/10    1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/11    1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/12    1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/13    1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/14    4   4    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/15    1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/16    1   1    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/17    5   5    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/18    5   5    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/19    3   3    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/20    0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/21    4   4    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/22    2   2    0   0    0   0    0   0    0   0    0   0    0   0    0   0
* 2/23    0   0    0   0    0   0    0   0    0   0    0   0    0   0    0   0
 Total   84        0        0        0        0        0        0        0

Table 13 Show Modem Call-Stats Field Descriptions 

Field
Description

dial-in/dial-out call statistics

This category of disconnect reasons can happen only in dial-in or dial-out scenarios.

wdogTimr

Watchdog timeout. An obscure firmware problem occurred. This is a rare disconnect reason.

compress

Compression. An error was detected during decompression, which caused the internal decompression dictionary to overflow. This could be caused by a modem dialing in that is using a slightly different compression algorithm.

retrain

Retrain failure. A connection was lost and not re-established after three attempts.

inacTout

Inactivity timeout. The time specified in the AT/T command has expired. No modem data transfers were detected during that period.

linkFail

Link failure. The protocol level link failed while using MNP-10 or LAPM in reliable mode.

moduFail

Modulation error. An error was detected at the DSP chip level, which caused a disconnect.

mnpProto

MNP10 protocol error. An uncorrectable error occurred during a MNP-10 connection.

lapmProt

LAPM protocol error. An uncorrectable error occurred during a LAPM connection.

lostCarr

Lost carrier. The modem firmware detected a carrier drop during a connection. The cause for the carrier drop could be the loss of signal from the remote modem or the result of a error detection.

dtrDrop

DTR drop. The modem disconnected because the DTR signal from the host became inactive.

userHgup

User hang up. The modem disconnected because a command such as ATH was detected.

rmtlink

Remote link disconnect. If an MNP-10 reliable link is established, the remote modem sends the disconnect reason across the link before disconnecting. The disconnect reason displayed is LOCAL (remote link disconnect) and REMOTE (the reason the remote modem disconnected).

trminate

Terminate. A password security error occurred in the Microcom HDMS. This error occurs only with Microcom modems.

callBkfa

Callback failed. This error applies to leased line connections only. A switched line connection failed and a connection still cannot be made on the leased line.

dial-out call statistics

This category of disconnect reasons can happen only in a dial-out scenario.

noCarr

No carrier. The called number answered, but no answer tone was detected after the appropriate wait.

noDitone

No dialtone. No dial tone was detected after the modem went off hook.

busy

Busy. A busy signal was detected while the local modem was attempting to dial.

abort

Abort. A character was received from the remote host after the dial command was issued and before a connection was established.

dialStrg

Dialstring error. An invalid character was detected in the dial string, which forced the dial attempt to terminate.

autoLgon

Autologon error. An autologon sequence did not successfully complete.

dialTout

Dial timeout. When a semicolon is used as a dial modifier, the modem returns to the command state as indicated by an "OK." This allows a continuation of the dial string. If a period of time elapses as specified in the S7 register without the dial string completing, the attempt is aborted with dial timeout as the disconnect reason.

rmtHgup

Remote hangup. The modem disconnected because the remote modem disconnected the call and dropped DTR.

blacklst

Blacklist. In a country that supports blacklisting, an attempt was made to go off hook with a null dial string (ATD).

ccpNssn

CCP not seen. The credit card prompt (also known as Bong) was not detected.

faxClasz

FAX class 2 error. An abnormal termination to a fax transmission was detected.

Total

Total number of times the disconnect reason occurred among all the modems in the system.


show modem connect-speeds

To display connection speed statistics for all the modems running in an access server or router, use the show modem connect-speeds EXEC command.

show modem connect-speeds [max-speed [slot]]

Syntax Description

max-speed

(Optional) Maximum speed you want displayed in the shifting speed window. You can specify from 12,000 to 56,000 bps.

slot

(Optional) Specifies the slot number, which limits the display output to a particular range of modems in the system.


Default

The maximum speed displayed is 12,000 bps.

Command Mode

User and Privileged EXEC

Usage Guidelines

This command first appeared in Cisco IOS Release 11.3.

Because most terminal screens are not wide enough to display the entire range of connection speeds at one time (for example, 75 to 56000 bps), the max-speed variable is used. This variable specifies the contents of a shifting baud-rate window, which provides you with a snap shot of modem connection speeds for your system. If you want to see a snap shot of lower baud rates, specify a lower connection speed. If you want to see a snap shot of higher baud rates, specify a higher connection speed.

The max-speed variable also rounds up to the nearest recognizable baud rate by the software, so you do no need to memorize or enter exact connection speeds. For example, if you enter a maximum baud rate of 22059, the system software automatically rounds the value up to 24000.

To display a complete picture of all the connection speeds and counters on the system, you must enter a series of commands. Each time you issue the show modem connect-speeds max-speed command, only nine baud rate columns can be displayed at the same time. shows a range of commands that you can issue, one at a time, to see a complete picture of the total possible connection speeds on your access server.

Table 14

Command
Connect Speed Range Displayed

show modem connect-speeds 56000

40,000 to 56,000 bps

show modem connect-speeds 38000

24,000 to 38,000 bps

show modem connect-speeds 21600

2,400 to 21,600 bps

show modem connect-speeds 12000

75 to 1200 bps


Connect Speed Displays for the Show Modem Connect-Speeds Command

The show modem connect-speeds command displays a log of connection speed statistics starting from the last time the access servers or router was power cycled or the clear modem counters command was issued. If you want to create a monthly report of the connection speeds achieved by the modems, issue the clear modem counters command at the beginning of the month and issue the show modem connect-speeds command at the end of the month.


Note   The Cisco IOS software does not accept commas (,) in the connect speed field. For example, enter 28000 not 28,000.


Sample Displays

See for descriptions of the fields shown in the following displays.

The following display shows connection speed statistics up to 28000 bps:

router# show modem connect-speeds 28800

  transmit connect speeds

  Mdm    9600  12000  14400  16800  19200  21600  24000  26400  28800 TotCnt
* 1/0       0      0      0      0      3      4      6     37     23     74
* 1/1       0      0      3      1      0      4      9     41     20     80
* 1/2       0      0      2      0      1      3     10     37     26     82
  1/3       1      0      0      0      0      3     15     35      7     62
  1/4       0      0      0      0      4      2      8     20     13     49
* 1/5       0      0      4      0      1      0      4     38     17     65
* 1/6       0      0      2      1      0      1      9     32     11     57
* 1/7       1      0      2      0      0      5     10     31     18     67
* 1/8       0      0      0      1      1      1     10     42     11     68
  1/9       0      0      2      1      2      4      4     30     23     67
  1/10      0      0      0      0      0      2      5     26     22     56
* 1/11      0      0      0      0      3      1     16     38     17     76
* 1/12      0      0      0      0      0      3      7     40     12     62
  1/13      0      0      0      1      2      3     11     20     14     51
  1/14      0      0      2      0      0      2      7     26     12     51
  1/15      0      0      1      1      1      2      6     29     25     65
  1/16      2      0      2      0      1      5     10     37     15     73
  1/17      0      0      0      0      0      2     10     33     22     67
  1/18      0      0      2      2      0      2     12     17     25     61
* 1/19      2      0      3      0      1      2      9     35     20     74
  1/20      0      0      2      2      2      2      8     28     21     65
* 1/21      0      1      2      0      1      2      5     23     21     58
* 1/22      0      0      1      0      1      1      5     27     21     56
* 1/23      0      0      2      0      0      4      8     30     15     60
 Tot        6      1     32     10     24     60    204    752    431   1546
 Tot %      0      0      2      0      1      3     13     48     27

  receive connect speeds

  Mdm    9600  12000  14400  16800  19200  21600  24000  26400  28800 TotCnt
* 1/0       0      0      1      0      1      2      9     35     25     74
* 1/1       0      0      3      0      1      3     10     42     18     80
* 1/2       0      0      2      0      1      4      8     40     26     82
  1/3       1      0      0      0      0      1     10     36     14     62
  1/4       0      0      1      0      2      2      8     22      8     49
* 1/5       0      1      4      0      0      0      9     32     17     65
* 1/6       0      0      2      0      0      0      7     33     14     57
* 1/7       0      0      2      1      1      0      6     39     18     67
* 1/8       0      0      0      0      1      0     11     43     12     68
  1/9       1      0      3      0      0      0      8     33     22     67
  1/10      0      0      0      0      1      1      6     31     17     56
* 1/11      0      0      0      1      1      1     14     43     16     76
* 1/12      0      0      0      0      0      0      5     43     12     62
  1/13      0      0      0      0      0      2     10     26     13     51
  1/14      0      0      2      1      0      0      5     27     14     51
  1/15      0      0      1      0      1      2      3     36     22     65
  1/16      1      0      3      1      2      0      8     37     20     73
  1/17      0      0      0      0      0      0      8     36     22     67
  1/18      0      1      1      0      0      2      4     30     20     61
* 1/19      0      0      3      2      1      1      6     42     18     74
  1/20      0      1      2      1      2      1      2     37     18     65
* 1/21      0      0      3      3      1      2      2     28     18     58
* 1/22      0      0      1      0      1      0      5     32     16     56
* 1/23      0      0      2      0      0      1      8     35     13     60
 Tot        3      3     36     10     17     25    172    838    413   1546
 Tot %      0      0      2      0      1      1     11     54     26

The following display shows connection speed statisitics up to 56000 bps:

router# show modem connect-speeds 56000

  transmit connect speeds

  Mdm   40000  42000  44000  46000  48000  50000  52000  54000  56000 TotCnt
  1/0       0      0      0      0      0      0      0      0      0      0
  1/1       0      0      0      0      0      0      0      0      0      0
  1/2       0      0      0      0      0      0      0      0      0      0
  1/3       0      0      0      0      0      0      0      0      0      0
  1/4       0      0      0      0      0      0      0      0      0      0
  1/5       0      0      0      0      0      0      0      0      0      0
  1/6       0      0      0      0      0      0      0      0      0      0
  1/7       0      0      0      0      0      0      0      0      0      0
  1/8       0      0      0      0      0      0      0      0      0      0
  1/9       0      0      0      0      0      0      0      0      0      0
  1/10      0      0      0      0      0      0      0      0      0      0
  1/11      0      0      0      0      0      0      0      0      0      0
  1/12      0      0      0      0      0      0      0      0      0      0
  1/13      0      0      0      0      0      0      0      0      0      0
  1/14      0      0      0      0      0      0      0      0      0      0
  1/15      0      0      0      0      0      0      0      0      0      0
  1/16      0      0      0      0      0      0      0      0      0      0
  1/17      0      0      0      0      0      0      0      0      0      0
  1/18      0      0      0      0      0      0      0      0      0      0
  1/19      0      0      0      0      0      0      0      0      0      0
  1/20      0      0      0      0      0      0      0      0      0      0
  1/21      0      0      0      0      0      0      0      0      0      0
  1/22      0      0      0      0      0      0      0      0      0      0
  1/23      0      0      0      0      0      0      0      0      0      0
 Tot        0      0      0      0      0      0      0      0      0      0
 Tot %      0      0      0      0      0      0      0      0      0

  receive connect speeds

  Mdm   40000  42000  44000  46000  48000  50000  52000  54000  56000 TotCnt
  1/0       0      0      0      0      0      0      0      0      0      0
  1/1       0      0      0      0      0      0      0      0      0      0
  1/2       0      0      0      0      0      0      0      0      0      0
  1/3       0      0      0      0      0      0      0      0      0      0
  1/4       0      0      0      0      0      0      0      0      0      0
  1/5       0      0      0      0      0      0      0      0      0      0
  1/6       0      0      0      0      0      0      0      0      0      0
  1/7       0      0      0      0      0      0      0      0      0      0
  1/8       0      0      0      0      0      0      0      0      0      0
  1/9       0      0      0      0      0      0      0      0      0      0
  1/10      0      0      0      0      0      0      0      0      0      0
  1/11      0      0      0      0      0      0      0      0      0      0
  1/12      0      0      0      0      0      0      0      0      0      0
  1/13      0      0      0      0      0      0      0      0      0      0
  1/14      0      0      0      0      0      0      0      0      0      0
  1/15      0      0      0      0      0      0      0      0      0      0
  1/16      0      0      0      0      0      0      0      0      0      0
  1/17      0      0      0      0      0      0      0      0      0      0
  1/18      0      0      0      0      0      0      0      0      0      0
  1/19      0      0      0      0      0      0      0      0      0      0
  1/20      0      0      0      0      0      0      0      0      0      0
  1/21      0      0      0      0      0      0      0      0      0      0
  1/22      0      0      0      0      0      0      0      0      0      0
  1/23      0      0      0      0      0      0      0      0      0      0
 Tot        0      0      0      0      0      0      0      0      0      0
 Tot %      0      0      0      0      0      0      0      0      0

Table 15

Field
Description

transmit connect speeds

Connection speeds for calls initiated by the system.

Mdm
slot/port

Specified slot and port number assigned to the modem.

speed counters

The transmit and receive speed counters are 75, 300, 600, 1200, 2400, 4800, 7200, 9600, 12000, 14400, 16800, 19200, 21600, 24000, 26400, 28800, 31200, 33600, 32000, 34000, 36000, 38000, 40000, 42000, 44000, 46000, 48000, 50000, 52000, 54000, and 56000 bps.

TotCnt

For the specified modem, the sum of the number of times a connection was initiated or received at one of the specified connection rates (75 to 56,000 bps).

Tot

For all modems loaded in the system, the total number of times a call was initiated or received at the specified speed.

Tot %

Percentage of the total number of calls that were initiated or received at the specified speed.

receive connect speeds

Connection speeds for incoming calls.


Show Modem Connect-Speeds Field Descriptions

show modem cookie

To display information about the modem cookie, use the show modem cookie EXEC command.

show modem cookie

Syntax Description

This command has no arguments or keywords.

Command Mode

User and Privileged EXEC

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.

Sample Displays

The following display shows output information for the show modem cookie command for a V.34 carrier card and two modem cards:


router# show modem cookie

 Hex dump of modem board HW version info:

 Slot 1:
   Carrier card:
     0000:  1802 0200 0000 0000 0000 0000 0000 0000
     0010:  0000 0000 0000 0000 0000 0000 0000 0000
   Modem Module 0:
     0000:  0C01 3033 3030 3031 4D69 6372 6F63 6F6D
     0010:  204D 4E50 3130 2056 3334 204D 6F64 656D
   Modem Module 1:
     0000:  0C01 3033 3030 3031 4D69 6372 6F63 6F6D
     0010:  204D 4E50 3130 2056 3334 204D 6F64 656D

describes significant fields in the previous display.

Table 16

Field
Description

Slot 1:

The slot carrying the carrier and modem card.

Carrier card:

Carrier card and its cookie parameters.

Modem Module 0:

Modem card and its cookie parameters.


Show Modem Cookie Field Descriptions

show modem csm

To display the internal status of the call switching module for modems inside access servers or routers, use the show modem csm EXEC command.

show modem csm [slot/port | group number]

Syntax Description

slot/port

(Optional) Specifies the location of a slot and modem port. If this number is not specified, statistics for all connected modems are displayed. Remember to include the forward slash (/) when entering this variable.

group number

(Optional) Specifies the location of a specific group of modems. If this number is not specified, statistics for all modems in the access server are displayed. The group number range is between 1 and 200.


Command Mode

User and Privileged EXEC

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.

Sample Displays

The following example displays the call switching module information for modem 1/2 on a Cisco AS5200:

router# show modem csm 1/2 

MODEM_INFO: slot 1, port 2, unit 130, modem_mask=0x0004, modem_port_offset=0
tty_hwidb=0x00000000, modem_tty=0x004370A8, mgmt_tty=0x004370A8, modem_pool=0x0041D99C
csm_status(0): CSM_STATUS_UNLOCKED
csm_state(0x00000000)=CSM_OC_STATE, csm_event_proc=0x0005B448
invalid_event_count=0, wdt_timeout_count=0
wdt_timestamp_started is not activated
wait_for_dialing:False, wait_for_bchan:False
pri_chnl=TDM_ISDN_STREAM(s0, c0), modem_chnl=TDM_ISDN_STREAM(s0, c0)
dchan_idb_start_index=0, dchan_idb_index=0, call_id=0x0000, bchan_num=0
csm_event=CSM_EVENT_NONE, cause=0x0000, phone_num=
ring_indicator=0, oh_state=0, oh_int_enable=0, modem_reset=0
ring_no_answer=0, ic_failure=0, ic_complete=0
dial_failure=0, oc_failure=0, oc_complete=0
oc_busy=0, oc_no_dial_tone=0, oc_dial_timeout=0
remote_link_disc=0, busyout=0, modem_reset=0
call_duration_started=00:00:00, call_duration_ended=00:00:00, 
total_call_duration=00:00:00
The calling party phone number = 4082968388
The called party phone number = 4085267406

describes significant fields in the previous display.

Table 17

Field
Description

MODEM_INFO

Displays internal data structure information.

csm_status

Displays the status of the call switching module. Possible displays include unlocked, active call, busyout req, shutdown, bad modem, modem hold, back-to-back, file downloading, and reset.

csm_state

Displays the current state of the call switching module. Possible states include idle and connected. Incoming calls are marked IC and outgoing calls are marked OC.

Modem counters

Counters for different modem events.

The calling party phone number
The called party phone number

Phone numbers for the dialing integrated modem and the remote modem.


Show Modem CSM Field Descriptions

show modem log

To display the modem history event status performed on a manageable modem or group of modems, use the show modem log EXEC command.

show modem log [slot/port | group number]

Syntax Description

slot/port

(Optional) Specifies the location of a slot and modem port. If this number is not specified, statistics for all connected modems are displayed. Remember to include the forward slash (/) when entering this variable.

group number

(Optional) Specifies the location of a specific group of modems. If this number is not specified, statistics for all modems in the access server are displayed. The group number range is between 1 and 200.


Command Mode

User and Privileged EXEC

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.

Sample Display

The following example shows the event log status for a manageable modem. It also identifies the time elapsed since each modem event was performed (for example, 01:02:41 means the modem event occurred 1 hour, 2 minutes, and 41 seconds ago). To escape from the log display mode, press the keys Ctrl-c.

router# show modem log 0/0
 
Modem 0/0 Events Log:
  01:03:03: Startup Response: Microcom MNP10 K56 Modem (Select)
            Modem (boot) firmware = 3.1(16) (3.0(4))
            DSP Controller (SPX) rev = 204.173(0) (143.191(0))
  01:03:03: Control Reply: 0xFF1F
  01:03:03: RS232 event: RTS  noDTR* CTS* DSR* noDCD* noRI  noTST
  01:03:03: RS232 event: RTS  noDTR  CTS  DSR  noDCD  noRI  noTST
  01:03:03: Modem State event: Idle
  01:03:03: End connection event: Retransmits for MNP block (TX/RX) = 0/0
            Duration = 0:00:00, Number of TX/RX char = 0/0
            Local Disc Reason = Lost Carrier
            Remote Disc Reason = Unknown
  01:03:04: Phone number event:
  01:02:51: DTR event: DTR On
  01:02:51: RS232 event: RTS  DTR* CTS  DSR  noDCD  noRI  noTST
  00:39:52: Startup Response: Microcom MNP10 K56 Modem (Select)
            Modem (boot) firmware = 3.1(16) (3.0(4))
            DSP Controller (SPX) rev = 1.1(0) (1.1(0))
  00:39:52: Control Reply: 0xFF1F
  00:39:52: RS232 event: RTS  noDTR* CTS* DSR* noDCD* noRI  noTST
  00:39:52: RS232 event: RTS  noDTR  CTS  DSR  noDCD  noRI  noTST
  00:39:53: Modem State event: Idle
  00:39:53: End connection event: Retransmits for MNP block (TX/RX) = 0/0
            Duration = 0:00:00, Number of TX/RX char = 0/0
            Local Disc Reason = Lost Carrier
            Remote Disc Reason = Unknown
  00:39:53: Phone number event:
  00:39:32: DTR event: DTR On
  00:39:32: RS232 event: RTS  DTR* CTS  DSR  noDCD  noRI  noTST

describes significant fields in the previous display.

Table 18

Field
Description

Modem <slot/port> Events Log:

The modem for which log events are currently displayed.

Startup Response:

List of information describing the modem type, modem firmware, and DSP controller version (for 56K modems only).

Control Reply

Indicates the events the modem will be monitoring.

RS232 event

Detected modem signaling.

Modem State event

Current state of the modem, which can be any of the following:

Conn—Modem is connected to a remote host.

Bad—Inoperable state, which is configured by the modem bad command.

Bad*—Inoperable state, which is configured by the modem startup-test command during initial power-up testing.

Reset—Modem is in reset mode.

D/L—Modem is downloading firmware.

Bad FW—Downloaded modem firmware is not operational.

Busy—Modem is out of service and not available for calls.

Idle—Modem is ready for incoming and outgoing calls.

End connection event

Descriptions or reasons why a connection was terminated:

Duration—Time a connection was up between the local and remote devices.

Number of TX/RX char—Transmit and receive characters exchanged during the connection time.

Local or remote disc reason—Reason why the local or remote modem disconnected:

Lost Carrier—The modem firmware detects a drop in Carrier Detect during a connection.

DSP Task Hung—The DSP chip malfunctioned and failed to reset.

Phone number event

Descriptive information about the last dialed or current phone number.


Show Modem Log Field Descriptions

show modem summary

To display a high-level report for all manageable modems dialing into and out of the network, use the show modem summary EXEC command.

show modem summary

Syntax Description

This command has no arguments or keywords.

Command Mode

User and Privileged EXEC

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.

Sample Display

The following is sample display output for the show modem summary command:

router# show modem summary
 
         Incoming calls       Outgoing calls      Busied   Failed   No    Succ
Usage  Succ   Fail  Avail   Succ   Fail  Avail    Out      Dial     Ans   Pct.
  17%  1547     64     11      0      0     11        0        3     3     96%

describes the fields in the previous display.

Table 19 Show Modem Summary Field Descriptions

Fields
Descriptions

Incoming and Outgoing calls

Calls dialing into and out of the modem.

Usage—Percentage of the total system uptime that all the modems are in use.

Succ—Total calls successfully connected.

Fail—Total calls that did not successfully connect.

Avail—Total modems available for use in the system.

Busied Out

Total number of times the modems were taken out of service with the modem busy command or the modem shutdown command.

Failed Dial

Total number of attempts the modems did not hang up or there was no dial tone.

No Ans

Total number of times call ringing was detected, but the calls were not answered by a modem.

Succ Pct.

Successful connection percentage of total available modems.


show modem test

To display the modem test log, use the show modem test EXEC command.

show modem test

Syntax Description

This command has no arguments or keywords.

Command Mode

User and Privileged EXEC

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.

The modem test log displays the results of the modem diagnostics test, which is issued with the modem autotest global configuration command.

Sample Display

The following display shows output information for the show modem test command for a V.34 modem card:

router# show modem test
 Date Time         Modem  Test               Reason             State Result
 5/15 07:25:17 AM  1/0    Back-To-Back       TIME INTERVAL      Idle  FAIL
 5/15 07:25:17 AM  1/1    Back-To-Back       TIME INTERVAL      Idle  PASS
 5/15 07:25:17 AM  1/2    Back-To-Back       TIME INTERVAL      Idle  PASS
 5/15 07:25:17 AM  1/3    Back-To-Back       TIME INTERVAL      Idle  FAIL
 5/15 07:25:17 AM  1/4    Back-To-Back       TIME INTERVAL      Idle  PASS
 5/15 07:25:17 AM  1/5    Back-To-Back       TIME INTERVAL      Idle  PASS
 5/15 07:25:17 AM  1/6    Back-To-Back       TIME INTERVAL      Idle  PASS
 5/15 07:25:17 AM  1/7    Back-To-Back       TIME INTERVAL      Idle  PASS
 5/15 07:25:17 AM  1/8    Back-To-Back       TIME INTERVAL      Idle  PASS
 5/15 07:25:17 AM  1/9    Back-To-Back       TIME INTERVAL      Idle  PASS
...

describes the field in the previous display.

Table 20 Show Modem Test Field Descriptions 

Fields
Descriptions

Date

Date the back-to-back test occured for the specified modem.

Time

Time the test occured.

Modem

Specified modem that performed a back-to-back test.

Test

Operation performed by the specified modem.

Reason

Reason the modem performed a back-to-back test.

State

Current operational state of the modem.

Result

Result of the back-to-back test for the specified modem.


show modem version

To display version information about the modem firmware, controller and DSP code (for 56K modems only), and boot code, use the show modem version EXEC command.

show modem version

Syntax Description

This command has no arguments or keywords.

Command Mode

User and Privileged EXEC

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.

This command is very useful for verifying the version of modem firmware running on the system after a modem firmware upgrade.

Sample Displays

The following example displays information for modem firmware, which includes modem firmware version, boot code version, controller and DSP code version (56K modem modules only), modem board hardware version, and carrier card information. This particular example displays information for 56K modem cards installed in a Cisco AS5200.

If the version number is displayed as 0.0.0, verify that out-of-band status polling is functioning.

router# show modem version

          Modem module    Firmware    Boot           DSP
  Mdm     Number          Rev         Rev            Rev
  0/0               0       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  0/1               0       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  0/2               0       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  0/3               0       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  0/4               0       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  0/5               0       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  0/6               0       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  0/7               0       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  0/8               0       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  0/9               0       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  0/10              0       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  0/11              0       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  0/12              1       2.2(8)   1.0(5)
  0/13              1       2.2(8)   1.0(5)
  0/14              1       2.2(8)   1.0(5)
  0/15              1       2.2(8)   1.0(5)
  0/16              1       2.2(8)   1.0(5)
  0/17              1       2.2(8)   1.0(5)
  0/18              1       2.2(8)   1.0(5)
  0/19              1       2.2(8)   1.0(5)
  0/20              1       2.2(8)   1.0(5)
  0/21              1       2.2(8)   1.0(5)
  0/22              1       2.2(8)   1.0(5)
  0/23              1       2.2(8)   1.0(5)
  2/0               0       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  2/1               0       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  2/2               0       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  2/3               0       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  2/4               0       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  2/5               0       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  2/6               0       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  2/7               0       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  2/8               0       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  2/9               0       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  2/10              0       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  2/11              0       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  2/12              1       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  2/13              1       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  2/14              1       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  2/15              1       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  2/16              1       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  2/17              1       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  2/18              1       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  2/19              1       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  2/20              1       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  2/21              1       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  2/22              1       3.1(21)  3.0(4)    1.1(0)/1.1(0)
  2/23              1       3.1(21)  3.0(4)    1.1(0)/1.1(0)

 Modem board HW version info:

 Slot 0:
   Carrier card:
     hw version= 8, number_of_ports= 24, max_modules= 2, max_oob_ports= 2
   Modem Module 0:
     number_of_modems= 12, option_bits= 1,
     rev_num= 02.00, vendor_model_number= 02,
     vendor_banner= Microcom MNP10 K56 Modem
   Modem Module 1:
     number_of_modems= 12, option_bits= 1,
     rev_num= 03.00, vendor_model_number= 01,
     vendor_banner= Microcom MNP10 V34 Modem

 Slot 2:
   Carrier card:
     hw version= 7, number_of_ports= 24, max_modules= 2, max_oob_ports= 2
   Modem Module 0:
     number_of_modems= 12, option_bits= 1,
     rev_num= 02.00, vendor_model_number= 02,
     vendor_banner= Microcom MNP10 K56 Modem
   Modem Module 1:
     number_of_modems= 12, option_bits= 1,
     rev_num= 02.00, vendor_model_number= 02,
     vendor_banner= Microcom MNP10 K56 Modem

The next example displays modem version information for V.110 modem cards for unmanaged modems:

router# show modem version

              Modem module       Firmware    Boot
  Mdm             Number         Rev         Rev
  0/0               0            Unmanaged   Unmanaged  
  0/1               0            Unmanaged   Unmanaged  
  0/2               0            Unmanaged   Unmanaged  
  0/3               0            Unmanaged   Unmanaged  
  0/4               0            Unmanaged   Unmanaged  
  0/5               0            Unmanaged   Unmanaged  
  0/6               0            Unmanaged   Unmanaged  
  0/7               0            Unmanaged   Unmanaged  
  0/8               0            Unmanaged   Unmanaged  
  0/9               0            Unmanaged   Unmanaged  
  0/10              0            Unmanaged   Unmanaged  
  0/11              0            Unmanaged   Unmanaged  
  1/0               0            Unmanaged   Unmanaged  
  1/1               0            Unmanaged   Unmanaged  
  1/2               0            Unmanaged   Unmanaged  
  1/3               0            Unmanaged   Unmanaged  
  1/4               0            Unmanaged   Unmanaged  
  1/5               0            Unmanaged   Unmanaged  
  1/6               0            Unmanaged   Unmanaged  
  1/7               0            Unmanaged   Unmanaged  
  1/8               0            Unmanaged   Unmanaged  
  1/9               0            Unmanaged   Unmanaged  
  1/10              0            Unmanaged   Unmanaged  
  1/11              0            Unmanaged   Unmanaged  
  1/12              1            Unmanaged   Unmanaged  
  1/13              1            Unmanaged   Unmanaged  
  1/14              1            Unmanaged   Unmanaged  
  1/15              1            Unmanaged   Unmanaged  
  1/16              1            Unmanaged   Unmanaged  
  1/17              1            Unmanaged   Unmanaged  
  1/18              1            Unmanaged   Unmanaged  
  1/19              1            Unmanaged   Unmanaged  
  1/20              1            Unmanaged   Unmanaged  
  1/21              1            Unmanaged   Unmanaged  
  1/22              1            Unmanaged   Unmanaged  
  1/23              1            Unmanaged   Unmanaged  
2/0               0            Unmanaged   Unmanaged  
  2/1               0            Unmanaged   Unmanaged  
  2/2               0            Unmanaged   Unmanaged  
  2/3               0            Unmanaged   Unmanaged  
  2/4               0            Unmanaged   Unmanaged  
  2/5               0            Unmanaged   Unmanaged  
  2/6               0            Unmanaged   Unmanaged  
  2/7               0            Unmanaged   Unmanaged  
  2/8               0            Unmanaged   Unmanaged  
  2/9               0            Unmanaged   Unmanaged  
  2/10              0            Unmanaged   Unmanaged  
  2/11              0            Unmanaged   Unmanaged  
  2/12              1            Unmanaged   Unmanaged  
  2/13              1            Unmanaged   Unmanaged  
  2/14              1            Unmanaged   Unmanaged  
  2/15              1            Unmanaged   Unmanaged  
  2/16              1            Unmanaged   Unmanaged  
  2/17              1            Unmanaged   Unmanaged  
  2/18              1            Unmanaged   Unmanaged  
  2/19              1            Unmanaged   Unmanaged  
  2/20              1            Unmanaged   Unmanaged  
  2/21              1            Unmanaged   Unmanaged  
  2/22              1            Unmanaged   Unmanaged  
  2/23              1            Unmanaged   Unmanaged 

 Modem board HW version info:
 Slot 0:
   Carrier card: 
     hw version= 3, number_of_ports= 12, max_modules= 1, max_oob_ports= 1
   Modem Module 0:
     number_of_modems= 12, option_bits= 1, 
     rev_num= 03.01, vendor_model_number= 01, 
     vendor_banner= V.110 Terminal Adaptor
 Slot 1:
   Carrier card: 
     hw version= 8, number_of_ports= 24, max_modules= 2, max_oob_ports= 2
   Modem Module 0:
     number_of_modems= 12, option_bits= 1, 
     rev_num= 03.01, vendor_model_number= 01, 
     vendor_banner= V.110 Terminal Adaptor
   Modem Module 1:
     number_of_modems= 12, option_bits= 1, 
     rev_num= 03.01, vendor_model_number= 01, 
     vendor_banner= V.110 Terminal Adaptor
 Slot 2:
   Carrier card: 
     hw version= 8, number_of_ports= 24, max_modules= 2, max_oob_ports= 2
   Modem Module 0:
     number_of_modems= 12, option_bits= 1, 
     rev_num= 03.00, vendor_model_number= 01, 
     vendor_banner= V.110 Terminal Adaptor
   Modem Module 1:
     number_of_modems= 12, option_bits= 1, 
     rev_num= 03.00, vendor_model_number= 01, 
     vendor_banner= V.110 Terminal Adaptor

describes the fields shown in the previous displays of the show modem version command.

Table 21 Show Modem Version Field Descriptions 

Fields
Descriptions

Mdm

Slot and port number for the specified modem.

Modem module Number

Card number associated with the carrier card.

Firmware Rev

Modem firmware version, or one of the following:

Unknown—Indicates that the retrieved version is 0.0.0.

Unknown (F)—Indicates that the modem's out-of-band feature has failed.

Unknown (NP)—Indicates that the user has disabled the status polling for this modem using the no modem status-polling command.

Boot Rev

Modem boot version, or one of the following:

Unknown—Indicates that the retrieved version is 0.0.0.

Unknown (F)—Indicates that the modem's out-of-band feature has failed.

Unknown (NP)—Indicates that the user has disabled the status polling for this modem using the no modem status-polling command.

DSP Rev

Controller and DSP version, which is displayed for the 56K modems only. The first column of numbers correspond to the controller version. The second column of numbers, which begin with a forward slash (/), correspond to the DSP version.

Modem board HW version info:

Modem hardware board information.

Slot

Slot number used for the carrier card.

Carrier card

Modem carrier card.

hw version

Modem carrier card hardware version.

number_of_ports

Maximum number of modem ports that can be installed in the carrier card.

max_modules

Maximum number of modem cards that can be installed in a carrier card.

max_oob_ports

Maximum out-of-band ports used in the carrier card.

Modem Module

Modem card.

number_of_modems

Number of modems installed in the modem card.

option_bits

Signal level of the modem A-law and the U-law.

rev_num

Modem card version number.

vendor_model_number

Vendor modem model number.

vendor_banner

Type of banner displayed by the modem vendor.


test modem back-to-back

To diagnose an integrated modem that may not be functioning properly, use the test modem back-to-back EXEC command.

test modem back-to-back first-slot/port second-slot/port

Syntax Description

first-slot/port

Slot and modem number of the first test modem. Remember to include the forward slash (/) when entering this variable.

second-slot/port

Slot and modem number of the second test modem. Remember to include the forward slash (/) when entering this variable.


Default

Disabled

Command Mode

EXEC

Usage Guidelines

This command first appeared in Cisco IOS Release 11.2.

Use this command to perform back-to-back testing of two modems. You might need to enable this command on several different combinations of modems to determine which one is not functioning properly.

Example

The following example performs a back-to-back modem test between modem 2/0 and modem 2/1 and removes modem 2/1 (which is associated with TTY line 26) from all dial-in and dial-out services:

router# test modem back-to-back 2/0 2/1
back2back 2/0 2/1
Repetitions (of 10-byte packets) [1]: 
router#
%MODEM-5-B2BCONNECT: Modems (2/0) and (2/1) connected in back-to-back test: 
CONNECT9600/REL-MNPM
%MODEM-5-B2BMODEMS: Modems (2/0) and (2/1) completed back-to-back test: success/packets 
= 2/2

Related Commands

You can use the master indexes or search online to find documentation of related commands.

modem bad