Table Of Contents
Release Notes for the Cisco 4000 Series for Cisco IOS Release 11.2
Determining the Software Version
Upgrading to a New Software Release
New Features in Cisco IOS Release 11.2(26)
Cisco IOS Release 11.2(15a) and 11.2(15a)P
Cisco IOS Release 11.2 Switches to Long-Cycle Maintenance Releases
Cisco IOS Software Documentation Set
Release 11.2 Documentation Set
Obtaining Technical Assistance
Contacting TAC by Using the Cisco TAC Web site
Release Notes for the Cisco 4000 Series for Cisco IOS Release 11.2
April 9, 2001
Note
Cisco IOS Release 11.2(26) is the last scheduled maintenance release for Cisco IOS Release 11.2. TAC support will continue to be available. These Release Notes will be the last Release Notes published for Cisco IOS Release 11.2.
Note
You can find the most current Cisco IOS documentation on Cisco.com. These electronic documents may contain updates and modifications made after the hardcopy documents were printed.
These release notes for the Cisco 4000 series routers support Cisco IOS Release 11.2, up to and including Cisco IOS Release 11.2(26). These release notes are updated as needed to describe new features, memory recommendations, hardware support, software platform deferrals, and changes to the microcode or modem code and related documents.
For a list of software caveats that apply to Cisco IOS Release 11.2(26), see the "Caveats" section and the "Caveats" section of Release Notes for Cisco IOS Release 11.2. The caveats document is updated for every maintenance release.
Use these release notes with Release Notes for Cisco IOS Release 11.2 located on Cisco.com and the Documentation CD-ROM.
Contents
These release notes describe the following topics:
•
Obtaining Technical Assistance
System Requirements
This section describes the system requirements for Release 11.2:
•
Determining the Software Version
•
Upgrading to a New Software Release
Memory Recommendations
Table 1 Memory Recommendations for the Cisco 4000 Series Routers
Feature Set by Platform Image Name Recommended Flash Memory Recommended DRAM Memory Runs From1 Cisco 4X00 Cisco 4X00-M Cisco 4000 and Cisco 4000-MIP
c4000-i-mz
4 MB
16 MB
8 MB
RAM
IP Plus2
c4000-is-mz
4 MB
16 MB
8 MB
RAM
IP Plus 40
c4000-is40-mz
4 MB
16 MB
8 MB
RAM
IP Plus 56
c4000-is56-mz
4 MB
16 MB
8 MB
RAM
IP/IPX/AT/DEC
c4000-d-mz
4 MB
16 MB
8 MB
RAM
IP/IPX/AT/DEC Plus
c4000-ds-mz
4 MB
16 MB
16 MB
RAM
IP/IPX/AT/DEC Plus 40
c4000-ds40-mz
4 MB
16 MB
16 MB
RAM
IP/IPX/AT/DEC Plus 56
c4000-ds56-mz
4 MB
16 MB
16 MB
RAM
IP/IPX/IBM/APPN
c4000-ainr-mz
4 MB
32 MB
32 MB
RAM
Enterprise
c4000-j-mz
4 MB
16 MB
16 MB
RAM
Enterprise Plus
c4000-js-mz
8 MB
16 MB
16 MB
RAM
Enterprise Plus 40
c4000-js40-mz
8 MB
16 MB
16 MB
RAM
Enterprise Plus 56
c4000-js56-mz
8 MB
16 MB
16 MB
RAM
Enterprise/APPN Plus
c4000-ajs-mz
8 MB
32 MB
32 MB
RAM
Enterprise/APPN Plus 40
c4000-ajs40-mz
8 MB
32 MB
32 MB
RAM
Enterprise/APPN Plus 56
c4000-ajs56-mz
8 MB
32 MB
32 MB
RAM
Cisco 4500
Cisco 4500-MIP
c4500-i-mz
4 MB
32 MB
16 MB3
RAM
IP Plus4
c4500-is-mz
4 MB
32 MB
16 MB
RAM
IP Plus 40
c4500-is40-mz
4 MB
32 MB
16 MB
RAM
IP Plus 56
c4500-is56-mz
4 MB
32 MB
32 MB
RAM
IP/IPX/AT/DEC
c4500-d-mz
4 MB
32 MB
16 MB
RAM
IP/IPX/AT/DEC Plus
c4500-ds-mz
4 MB
32 MB
16 MB
RAM
IP/IPX/AT/DEC Plus 40
c4500-ds40-mz
4 MB
32 MB
16 MB
RAM
IP/IPX/AT/DEC Plus 56
c4500-ds56-mz
4 MB
32 MB
16 MB
RAM
IP/IPX/IBM/APPN
c4500-ainr-mz
8 MB
32 MB
32 MB
RAM
Enterprise
c4500-j-mz
8 MB
32 MB
16 MB
RAM
Enterprise Plus
c4500-js-mz
8 MB
32 MB
16 MB
RAM
Enterprise Plus 40
c4500-js40-mz
8 MB
32 MB
16 MB
RAM
Enterprise Plus 56
c4500-js56-mz
8 MB
32 MB
16 MB
RAM
Enterprise/APPN Plus
c4500-ajs-mz
8 MB
32 MB
32 MB
RAM
Enterprise/APPN Plus 40
c4500-ajs40-mz
8 MB
32 MB
32 MB
RAM
Enterprise/APPN Plus 56
c4500-ajs56-mz
8 MB
32 MB
32 MB
RAM
Cisco 4700
Cisco 4700-MIP
c4500-i-mz
4 MB
16 MB
16 MB
RAM
IP Plus4
c4500-is-mz
4 MB
16 MB
16 MB
RAM
IP Plus 40
c4500-is40-mz
4 MB
16 MB
16 MB
RAM
IP Plus 56
c4500-is56-mz
4 MB
32 MB
32 MB
RAM
IP//IPX/AT/DEC
c4500-d-mz
4 MB
16 MB
16 MB
RAM
IP//IPX/AT/DEC Plus
c4500-ds-mz
4 MB
16 MB
16 MB
RAM
IP//IPX/AT/DEC Plus 40
c4500-ds40-mz
4 MB
16 MB
16 MB
RAM
IP//IPX/AT/DEC Plus 56
c4500-ds56-mz
4 MB
16 MB
16 MB
RAM
IP/IPX/IBM/APPN
c4500-ainr-mz
8 MB
32 MB
32 MB
RAM
Enterprise
c4500-j-mz
8 MB
16 MB
16 MB
RAM
Enterprise Plus
c4500-js-mz
8 MB
16 MB
16 MB
RAM
Enterprise Plus 40
c4500-js40-mz
8 MB
16 MB
16 MB
RAM
Enterprise Plus 56
c4500-js56-mz
8 MB
16 MB
16 MB
RAM
Enterprise/APPN Plus
c4500-ajs-mz
8 MB
32 MB
32 MB
RAM
Enterprise/APPN Plus 40
c4500-ajs40-mz
8 MB
32 MB
32 MB
RAM
Enterprise/APPN Plus 56
c4500-ajs56-mz
8 MB
32 MB
32 MB
RAM
1 When a system is running from Flash memory, you cannot update the system while it is running. You must use the Flash memory load helper.
2 Plus for the Cisco 4000 and Cisco 4000-M includes NAT and IBM (if IBM is not already included).
3 The Cisco 4500 requires 16 MB DRAM when two NP-CT1 or two NP-CE1 Network Processor Modules are installed in the chassis.
4 Plus for the Cisco 4500, Cisco 4500-M, Cisco 4700, and Cisco 4700-M includes NAT, ISL, LANE, and IBM (if IBM is not already included).
Hardware Supported
Cisco IOS Release 11.2(26) supports the Cisco 4000 series:
•
Cisco 4000, Cisco 4000-M
•
Cisco 4500, Cisco 4500-M
•
Cisco 4700, Cisco 4700-M
The following LAN interfaces are supported on Cisco 4000 series routers:
•
Ethernet (AUI)
•
Ethernet (10BaseT)
•
4-Mbps Token Ring
•
16-Mbps Token Ring
•
FDDI DAS
•
FDDI SAS
•
FDDI multimode (DAS/SAS)
•
FDDI single-mode
•
ATM
•
Multichannel interface (channelized E1/T1)
•
Packet-over-SONET OC-3 Interface2
•
Synchronous serial
The following WAN data rates are supported on Cisco 4000 series routers:
•
48/56/64 kbps
•
1.544/2.048 Mbps
The following WAN interfaces are supported on Cisco 4000 series routers:
•
EIA/TIA-232
•
X.21
•
V.35
•
EIA/TIA-449
•
EIA-530
•
ISDN BRI
•
ISDN PRI
•
E1-G.703/G.704
Determining the Software Version
To determine the version of Cisco IOS software running on your Cisco 4000 series router, log in to the router and enter the show version EXEC command:
router>show versionCisco Internetwork Operating System Software
router>Upgrading to a New Software Release
For general information about upgrading to a new software release, see Cisco IOS Upgrade Ordering Instructions located at:
http://www.cisco.com/warp/public/cc/cisco/mkt/ios/prodlit/957_pp.htm
Feature Set Tables
Cisco IOS software is packaged into feature sets consisting of software images—depending on the platform. Each feature set contains a specific set of Cisco IOS features, as shown in Table 2.
CautionCisco IOS images with strong encryption (including, but not limited to, 168-bit [3DES] data encryption feature sets) are subject to United States government export controls and have limited distribution. Strong encryption images to be installed outside the United States are likely to require an export license. Customer orders can be denied or subject to delay due to Unites States government regulations. When applicable, obtain local import and use authorizations for all encryption strengths. Contact your sales representative or distributor for more information, or send e-mail to export@cisco.com.
Table 3Table 3 lists the features and feature sets supported by the Cisco 4000 series in Cisco IOS Release 11.2(26) and uses the following conventions:
•
Yes—This feature is offered in the feature set.
•
No—This feature is not offered in the feature set.
•
Basic—This feature is offered in the basic feature set.
•
Plus—This feature is offered in the Plus feature set.
•
Encrypt—This feature is offered in the encryption feature sets, which consist of 40-bit (Plus 40) or 56-bit (Plus 56) data encryption feature sets.
Note
This table might not be cumulative or list all the features in each image. You can find the most current Cisco IOS documentation on Cisco.com. These electronic documents can contain updates and modifications made after the hardcopy documents were printed. If you have a Cisco.com login account, you can find image and release information regarding features prior to Cisco IOS Release 11.2(26) by using the Feature Navigator tool at: http://www.cisco.com/go/fn.
Table 3 Feature List by Feature Set for the Cisco 4000 Series Routers
Feature Feature Set IP Routing IP/IPX/
IBM/APPN1 IP/IPX/
AppleTalk/
DEC Enterprise2 LAN SupportApollo Domain
No
No
No
Yes
AppleTalk 1 and 23
No
No
Yes
Yes
Banyan VINES
No
No
No
Yes
Concurrent routing and bridging (CRB)
Yes
Yes
Yes
Yes
DECnet IV
No
No
Yes
Yes
DECnet V
No
No
No
Yes
GRE
Yes
Yes
Yes
Yes
Integrated routing and bridging (IRB)4
Yes
Yes
Yes
Yes
IP
Yes
Yes
Yes
Yes
LAN extension host
Yes
Yes
Yes
Yes
Multiring
Yes
Yes
Yes
Yes
Novell IPX5
No
Yes
Yes
Yes
OSI
No
No
No
Yes
Source-route bridging6
No
No
No
No
Transparent and translational bridging
Yes
Yes
Yes
Yes
VLANs (ISL7 and IEEE 802.10) (Cisco 4500 only)
Plus
No
Plus
Plus
XNS
No
No
No
Yes
WAN ServicesATM LAN emulation: DECnet routing, XNS routing, and Banyan VINES support (Cisco 4500 and Cisco 4700 only)8
No
No
Plus
Plus
ATM LAN emulation: Hot Standby Router Protocol (HSRP) and Simple Server Redundancy Protocol (SSRP)
(Cisco 4500 and Cisco 4700 only)Plus
No
Plus
Plus
ATM: Rate queues for SVC per subinterface (Cisco 4000, Cisco 4500, and Cisco 4700 only)
Plus
No
Plus
Plus
ATM: UNI 3.1 signaling for ATM
(Cisco 4500 and Cisco 4700 only)Plus
No
Plus
Plus
Combinet Packet Protocol (CPP)
Yes
Yes
Yes
Yes
Dialer profiles
Yes
Yes
Yes
Yes
Frame Relay
Yes
Yes
Yes
Yes
Frame Relay SVC Support (DTE)
No
No
No
Yes
Frame Relay traffic shaping
Yes
Yes
Yes
Yes
Half bridge/half router for CPP and PPP
Yes
Yes
Yes
Yes
HDLC
Yes
Yes
Yes
Yes
IPXWAN 2.0
No
Yes
Yes
Yes
ISDN9
Yes
Yes
Yes
Yes
Multichassis Multilink PPP (MMP)
No
No
No
Yes
NetBEUI over PPP
No
No
No
Yes
PPP10
Yes
Yes
Yes
Yes
SMDS
Yes
Yes
Yes
Yes
Switched 56
Yes
Yes
Yes
Yes
Virtual Private Dial-Up Network (VPDN)
Plus
No
Plus
Yes
X.2511
Yes
Yes
Yes
Yes
WAN OptimizationBandwidth-on-demand
Yes
Yes
Yes
Yes
Custom and priority queuing
Yes
Yes
Yes
Yes
Dial backup
Yes
Yes
Yes
Yes
Dial-on-demand
Yes
Yes
Yes
Yes
Header12 , link and payload compression
Yes
Yes
Yes
Yes
Snapshot routing
Yes
Yes
Yes
Yes
Weighted fair queuing
Yes
Yes
Yes
Yes
IP RoutingBGP
Yes
Yes
Yes
Yes
BGP413
Yes
Yes
Yes
Yes
EGP
Yes
Yes
Yes
Yes
Enhanced IGRP
Yes
Yes
Yes
Yes
Enhanced IGRP Optimizations
Yes
Yes
Yes
Yes
ES-IS
No
No
No
Yes
IGRP
Yes
Yes
Yes
Yes
IS-IS
No
No
No
Yes
Named IP Access Control List
Yes
Yes
Yes
Yes
Network Address Translation (NAT)
Plus
No
Plus
Plus
NHRP
Yes
Yes
Yes
Yes
On Demand Routing (ODR)
Yes
Yes
Yes
Yes
OSPF
Yes
Yes
Yes
Yes
OSPF Not-So-Stubby-Areas (NSSA)
Yes
Yes
Yes
Yes
OSPF On Demand Circuit (RFC 1793)
Yes
Yes
Yes
Yes
PIM
Yes
Yes
Yes
Yes
Policy-based routing
Yes
Yes
Yes
Yes
RIP
Yes
Yes
Yes
Yes
RIP Version 2
Yes
Yes
Yes
Yes
Other RoutingAURP
No
No
Yes
Yes
IPX RIP
No
Yes
Yes
Yes
NLSP
No
Yes
Yes
Yes
RTMP
No
No
Yes
Yes
SMRP
No
No
Yes
Yes
SRTP
No
No
No
Yes
Multimedia and Quality of ServiceGeneric traffic shaping
Yes
Yes
Yes
Yes
Random Early Detection (RED)14
Yes
Yes
Yes
Yes
Resource Reservation Protocol (RSVP)14
Yes
Yes
Yes
Yes
ManagementAutoInstall
Yes
Yes
Yes
Yes
Automatic modem configuration
Yes
Yes
Yes
Yes
HTTP Server
Yes
Yes
Yes
Yes
RMON events and alarms15
Yes
Yes
Yes
Yes
SNMP
Yes
Yes
Yes
Yes
Telnet
Yes
Yes
Yes
Yes
SecurityAccess lists
Yes
Yes
Yes
Yes
Access security
Yes
Yes
Yes
Yes
Extended access lists
Yes
Yes
Yes
Yes
Kerberized login
No
No
No
Yes
Kerberos V client support
No
No
No
Yes
Lock and key
Yes
Yes
Yes
Yes
MAC security for hubs
Yes
Yes
Yes
Yes
MD5 routing authentication
Yes
Yes
Yes
Yes
Router authentication and network layer encryption (40-bit or export controlled 56-bit DES)16
Encrypt
No
Encrypt
Encrypt
RADIUS
Yes
Yes
Yes
Yes
TACACS+17
Yes
Yes
Yes
Yes
IBM Support (Optional)APPN (optional)2
No
Yes
No
Yes
BAN for SNA Frame Relay support
Plus
Yes
Plus
Yes
Bisync
Plus
Yes
Plus
Yes
Caching and filtering
Plus
Yes
Plus
Yes
DLSw+ 18
Plus
Yes
Plus
Yes
Downstream PU concentration (DSPU)
Plus
Yes
Plus
Yes
Frame Relay SNA support (RFC 1490)
Plus
Yes
Plus
Yes
Native Client Interface Architecture (NCIA) Server
Plus
Yes
Plus
Yes
NetView Native Service Point
Plus
Yes
Plus
Yes
QLLC
Plus
Yes
Plus
Yes
Response Time Reporter (RTR)
Plus
Yes
Plus
Yes
SDLC integration
Plus
Yes
Plus
Yes
SDLC transport (STUN)
Plus
Yes
Plus
Yes
SDLC-to-LAN conversion (SDLLC)
Plus
Yes
Plus
Yes
SNA and NetBIOS WAN optimization
via local acknowledgmentPlus
Yes
Plus
Yes
SRB/RSRB19
Plus
Yes
Plus
Yes
SRT
Plus
Yes
Plus
Yes
TG/COS
No
No
No
Yes
TN3270
No
No
No
Yes
Protocol TranslationLAT
No
No
No
Yes
Rlogin
No
No
No
Yes
Remote Node20ARAP 1.0/2.021
No
No
Yes
Yes
Asynchronous master interfaces
Yes
Yes
Yes
Yes
ATCP
No
No
Yes
Yes
CPPP
Yes
Yes
Yes
Yes
CSLIP
Yes
Yes
Yes
Yes
DHCP
Yes
Yes
Yes
Yes
IP pooling
Yes
Yes
Yes
Yes
IPX and ARAP on virtual async interfaces
No
No
No
Yes
IPXCP12
No
Yes
Yes
Yes
MacIP
No
No
Yes
Yes
NASI
No
Yes
Yes
Yes
PPP
Yes
Yes
Yes
Yes
SLIP
Yes
Yes
Yes
Yes
Terminal Services20LAT22
No
No
No
Yes
Rlogin
Yes
Yes
Yes
Yes
Telnet
Yes
Yes
Yes
Yes
TN3270
No
No
No
Yes
X.25 PAD
Yes
Yes
Yes
Yes
Xremote
No
No
No
Yes
1 This feature set has no additional options. It offers a low-end APPN solution for this set of hardware platforms. This feature set is not available for AccessPro PC cards.
2 Enterprise is available with APPN in a separate feature set. APPN includes APPN Central Registration (CRR) and APPN over DLSw+. APPN is not available on the AccessPro PC Card.
3 This feature includes AppleTalk load balancing.
4 IRB supports IP, IPX, and AppleTalk; it is supported for transparent bridging, but not for SRB; it is supported on all media-type interfaces except X.25 and ISDN bridged interfaces; and IRB and concurrent routing and bridging (CRB) cannot operate at the same time.
5 The Novell IPX feature includes displaying SAP by name, IPX Access Control List violation logging, and plain-English IPX access lists.
6 Translational bridging is fast switched by default but can be disabled.
7 Note that the only IPX encapsulation supported in ISL is IEEE 802.3.
8 ATM LAN emulation for Banyan VINES is only supported in Enterprise. The Desktop feature set supports DECnet only.
9 ISDN support includes calling line identification (ANI), X.25 over the B channel, ISDN subaddressing, and applicable WAN optimization features.
10 PPP includes support for LAN protocols supported by the feature set, address negotiation, PAP and CHAP authentication, Multilink PPP, and PPP compression.
11 X.25 includes X.25 switching.
12 IPX header compression (RFC 1553) is available in the feature sets that support IPX.
13 BGP4 includes soft configuration, multipath support, and prefix filtering with inbound route maps.
14 RED and RSVP are supported in IP/IPX/IBM/APPN for the Cisco 4000, Cisco 4500, and Cisco 4700 only.
15 The RMON events and alarms groups are supported on all interfaces. Full RMON support is available with the Plus feature sets.
16 For more details, see the description of the new data encryption options in the section "Cisco IOS Packaging" in the Release Notes for Cisco IOS Release 11.2. (See the "Related Documentation" section for information on accessing the related release notes.)
17 TACACS+ Single Connection and TACACS+ SENDAUTH enhancements are supported.
18 Cisco IOS Release 11.2 introduces several DLSw+ enhancements available in the Plus, Plus 40, and Plus 56 feature sets.
19 SRB/RSRB is fast switched. This enhancement is on by default, but it can be disabled.
20 These features are supported on access servers (with limited support on router auxiliary ports).
21 The Cisco 4000, Cisco 4500, and Cisco 4700 products do not support ARAP 1.0/2.0.
22 Use of LAT requires terminal license (FR-L8-10.X= for an 8-user license or FR-L16-10.X= for a 16-user license).
New and Changed Information
The following section lists the new hardware and software features supported by the Cisco 4000 series for Cisco IOS Release 11.2.
New Features in Cisco IOS Release 11.2(26)
There are no new features in Cisco IOS Release 11.2(26). Previous releases support features in the following categories:
•
IBM Support
•
Internet
•
LAN Support
•
Management
•
Multimedia
•
Quality of Service
•
Security
•
Switching
•
Terminal Services
•
WAN Optimization
•
WAN Services
Detailed descriptions of the features can be found on Cisco.com or on the Documentation CD-ROM. See the "Obtaining Documentation" section for more details.
Important Notes
The following sections contain important notes about Cisco IOS Release 11.2 and apply to the Cisco 4000 series.
Cisco IOS Release 11.2(15a) and 11.2(15a)P
After the release of Cisco IOS Release 11.2(15) and 11.2(15)P, a serious defect (caveat CSCdk33475) was identified that impacts Enhanced IGRP for Cisco IOS Releases 11.2(14.1) through 11.2(15.2) and Releases 11.2(14.1)P through 11.2(15.2)P. It was determined that this defect was significant enough to merit a software rebuild. The rebuild includes the caveat fix and is renumbered to 11.2(15a) and 11.2(15a) P.
Caveat CSCdk33475 causes a router to fail after the command show ip eigrp events is entered. While this show command is not required for normal operation, its use might present difficulties for customers who are running images with this defect.
Release 11.2(15a) and Release 11.2(15a)P and all subsequent releases of Cisco IOS software, including Release 11.2(16) and Release 11.2(16)P, include the fix for this caveat.
Cisco IOS Release 11.2 Switches to Long-Cycle Maintenance Releases
Beginning with Cisco IOS Release 11.2(15) and Release 11.2(15)P, all subsequent 11.2 and 11.2 P releases switch to Long-Cycle Maintenance Releases. A new 11.2 and 11.2 P maintenance release is scheduled to be available every thirteen weeks during the Long-Cycle Maintenance Release period. Interim builds will be available approximately every two weeks.
Caveats
Caveats describe unexpected behavior in Cisco IOS software releases. Severity 1 caveats are the most serious caveats; severity 2 caveats are less serious. Severity 3 caveats are moderate caveats, and only select severity 3 caveats are included in the caveats document.
For information on caveats in Cisco IOS Release 11.2, see Cross-Platform Release Notes for Cisco IOS Release 11.2 located on Cisco.com and the Documentation CD-ROM, that describes caveats affecting all maintenance releases.
Note
If you have an account with Cisco.com, you can use Bug Navigator II to find caveats of any severity for any release. You can reach Bug Navigator II on Cisco.com at Software Center: Cisco IOS Software: Cisco Bug Toolkit: Cisco Bugtool Navigator II, or at http://www.cisco.com/support/bugtools.
Related Documentation
The following sections describe the documentation available for the Cisco 4000 series. These documents consist of hardware and software installation guides, Cisco IOS configuration and command references, system error messages, and other documents.
Documentation is available as printed manuals or electronic documents.
Use these release notes with these documents:
•
Cisco IOS Software Documentation Set
Release-Specific Documents
The following documents are specific to Release 11.2 and are located on Cisco.com and the Documentation CD-ROM:
•
Cross-Platform Release Notes for Cisco IOS Release 11.2
On Cisco.com:
Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 11.2: Product Specific Release Notes for Cisco IOS Release 11.2: Cross-Platform Release Notes for Cisco IOS Release 11.2
On the Documentation CD-ROM:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 11.2: Product Specific Release Notes for Cisco IOS Release 11.2: Cross-Platform Release Notes for Cisco IOS Release 11.2
•
Product bulletins, field notices, and other release-specific documents on Cisco.com at:
Technical Documents
Platform-Specific Documents
The following documents are specific to the Cisco 4000 series:
•
Cisco 4000 Hardware Installation and Maintenance (Cisco 4000, Cisco 4000-M, Cisco 4500)
•
Cisco 4000 Series Installation Guide (Cisco 4000-M, Cisco 4500-M, Cisco 4700-M)
•
Cisco 4000 Series Configuration Notes (Cisco 4000, Cisco 4000-M, Cisco 4500, Cisco 4500-M, Cisco 4700, Cisco 4700-M)
•
Cisco 4000 Series Regulatory Compliance and Safety Information (Cisco 4000, Cisco 4000-M, Cisco 4500, Cisco 4500-M, Cisco 4700, Cisco 4700-M)
•
FDDI Frames-Per-Token Limit for the Cisco 4000 Series (Cisco 4000, Cisco 4000-M, Cisco 4500, Cisco 4500-M, Cisco 4700, Cisco 4700-M)
•
Redundant Power Systems (Cisco 4000, Cisco 4000-M, Cisco 4500, Cisco 4500-M, Cisco 4700, Cisco 4700-M)
•
Network Processor Two-Port Ethernet Full-Duplex (NP-2E-FDX) (Cisco 4500, Cisco 4500-M, Cisco 4700, Cisco 4700-M)
•
Release Notes—Cisco 4000 Series Routers
On Cisco.com at:
Technical Documents: Documentation Home Page: Access Servers and Access Routers: Modular Access Routers: Cisco 4000 series
On the Documentation CD-ROM at:
Cisco Product Documentation: Access Servers and Access Routers: Modular Access Routers: Cisco 4000 series
Cisco IOS Software Documentation Set
The Cisco IOS software documentation set consists of the Cisco IOS configuration guides, Cisco IOS command references, and several other supporting documents, which are shipped with your order in electronic form on the Documentation CD-ROM—unless you specifically ordered the printed versions.
Documentation Modules
Each module in the Cisco IOS documentation set consists of two books: a configuration guide and a corresponding command reference. Chapters in a configuration guide describe protocols, configuration tasks, and Cisco IOS software functionality and contain comprehensive configuration examples. Chapters in a command reference provide complete command syntax information. Each configuration guide can be used with its corresponding command reference.
On Cisco.com at:
Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 11.2: Cisco IOS Release 11.2 Configuration Guides/Command References
On the Documentation CD-ROM at:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 11.2: Cisco IOS Release 11.2 Configuration Guides/Command References
Release 11.2 Documentation Set
Table 4 describes the contents of the Cisco IOS Release 11.2 software documentation set, which is available in electronic form and in printed form on request.
Note
You can find the most current Cisco IOS documentation on Cisco.com and the Documentation CD-ROM. These electronic documents may contain updates and modifications made after the paper documents were printed.
On Cisco.com at:
Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 11.2
On the Documentation CD-ROM at:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 11.2
Note
Cisco Management Information Base (MIB) User Quick Reference is no longer published. For the latest list of MIBs supported by Cisco, see Cisco Network Management Toolkit on Cisco.com. From Cisco.com, click on the following path: Software Center: Network Mgmt Products: Cisco Network Management Toolkit: Cisco MIB.
Obtaining Documentation
The following sections provide sources for obtaining documentation from Cisco Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com. Translated documentation can be accessed at http://www.cisco.com/public/countries_languages.shtml
Documentation CD-ROM
Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.
Ordering Documentation
Cisco documentation is available in the following ways:
•
Registered Cisco Direct Customers can order Cisco Product documentation from the Networking Products MarketPlace:
http://www.cisco.com/cgi-bin/order/order_root.pl
•
Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:
http://www.cisco.com/go/subscription
•
Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, in North America, by calling 800 553-NETS(6387).
Documentation Feedback
If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.
You can e-mail your comments to bug-doc@cisco.com.
To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:
Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC Web site.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.
Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.
Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.
To access Cisco.com, go to the following Web site:
http://www.cisco.com
Technical Assistance Center
The Cisco TAC Web site is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.
Contacting TAC by Using the Cisco TAC Web site
If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC Web site:
http://www.cisco.com/tac
P3 and P4 level problems are defined as follows:
•
P3—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.
•
P4—You need information or assistance on Cisco product capabilities, product installation, or basic product configuration.
In each of the above cases, use the Cisco TAC Web site to quickly find answers to your questions.
To register for Cisco.com, go to the following Web site:
http://www.cisco.com/register/
If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following Web site:
http://www.cisco.com/tac/caseopen
Contacting TAC by Telephone
If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following Web site:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
P1 and P2 level problems are defined as follows:
•
P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.
•
P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.
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