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Cisco IPICS 1.0(1) Resources Card

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Cisco IPICS 1.0(1)

Accessing Cisco IPICS Documentation

Obtaining Technical Support


Resources Card

Cisco IPICS 1.0(1)


This Resources Card lists information that is available to users of Cisco IP Interoperability and Collaboration System (IPICS), Version 1.0(1).

The inside of the card lists and describes the Cisco IPICS documentation and indicates target audiences.

The back page of the card describes how to access Cisco IPICS documentation and how to obtain technical support.

Cisco IPICS Documentation and Description
Target Audience

Cisco IPICS PMC Quick Start Guide, Release 1.0(1)—This document provides tips and quick references for the most frequently used procedures that a user can perform on the Cisco IPICS PMC.

All

Cisco IPICS PMC Installation and User Guide, Release 1.0(1)—This document describes how to install, configure, manage, and operate the Cisco IPICS PMC application.

All

Cisco IPICS PMC Debug Reference Quick Start Guide, Release 1.0(1)—This document provides a quick reference for troubleshooting and debugging the Cisco IPICS PMC.

All

Cisco IPICS Server Administration Guide, Release 1.0(1)—This document contains information about the key configuration, operation, and management tasks for the Cisco IPICS server.

Administrator

Cisco IPICS Server Installation Guide, Release 1.0(1)—This document describes how to install and configure the Cisco IPICS 1.0(1) server software and the Linux operating system.

Administrator

Cisco IPICS Troubleshooting Guide, Release 1.0(1)This document contains reference material about how to maintain and troubleshoot the Cisco IPICS system.

All

Cisco IPICS Backup and Restore Guide, Release 1.0(1)This document describes the administrative procedures that you use to backup and restore the database files on the Cisco IPICS server.

Administrator

Cisco IPICS Command Line Interface, Release 1.0(1)—This document describes the commands that you can use from the command line interface (CLI) to obtain information or to change settings for the Cisco IPICS PMC.

All

Release Notes for Cisco IPICS Release 1.0(1)—This document contains a description of the new and changed features, important notes, caveats, and documentation updates for Cisco IPICS release 1.0(1).

All


Accessing Cisco IPICS Documentation

You can access the Cisco IPICS documentation on-line at this following website:

http://www.cisco.com/univercd/cc/td/doc/product/cis/c_ipics/index.htm

Documents are available in PDF format. To access and print documents in this format, you must install the Adobe Acrobat Reader, which is available at: http://www.adobe.com.

Obtaining Technical Support

To open a request for technical assistance with Cisco IPICS, contact the Cisco Technical Assistance Center (TAC) in one of the following ways:

Online:

http://www.cisco.com/tac/

E-mail:

tac@cisco.com (please include "Cisco IPICS" in the Subject line)

Phone:

In North America: 800 553-2447

Outside North America: 408 526-7209