Index

Table Of Contents

A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - R - S - T - U - V -

Index

A

activating the PMC buttons 3-30

activation button 3-31

application recovery 5-5

audio quality 2-11

audio settings configuration 2-11

automatic update process 2-22

B

browser support 1-9

C

CallManager

documentation xii

caution, described xiv

channel interaction 1-17

channel name 3-10

channels

activated 1-8

dispatcher policy channel 3-12

interactions 3-25

latch 3-4

locations 3-13

maximum channel support 3-27

policies 3-12

terminology 3-9

traffic activity indicators 3-33

VTGs 1-6

channel states 3-28

channel traffic activity

administratively stopping transmission 3-35

implicit floor control 3-35

indicators 3-33

interaction 3-35

receive and transmit indicators 3-33

checking the microphone 2-15

Cisco IOS

documentation xiii

Cisco IPICS

benefits 1-2

browser support 1-9

components 1-3

deployment 1-11

overview 1-2

server 1-3

server interactions 1-15

user interactions 1-16

Cisco IPICS user roles 1-4

Cisco IP Phones

documentation xii

Cisco IP Phone support 1-4

Cisco Land Mobile Radio (LMR)

documentation xiii

Cisco Security Agent

documentation xiii

codec support 3-15

communications

multicast 3-11

unicast 3-11

communications interruptions 5-4

components

Cisco IPICS server 1-3

Cisco IP Phone 1-4

gateways 1-4

PMC 1-4

router media service 1-4

configuring audio settings 2-11

conventions, document xiii

critical upgrades 2-24

customizing the PMC application 4-1

D

disconnected mode 3-20

dispatcher role 1-5

documentation

CallManager xii

Cisco IOS xiii

Cisco IP Phones xii

Cisco Land Mobile Radio (LMR) xiii

Cisco Security Agent xiii

conventions xiii

MCS servers xii

downloading the PMC update 2-25

dynamic configuration 3-24

E

echo

multiple channels 3-4

error messages 7-22

F

feature support

channels 3-8

implementing policies 3-12

interoperability 3-7

locations 3-13

G

gateways

LMR 1-4

router media service 1-4

H

HTTPS 2-3

Hypertext Transfer Protocol over Secure Sockets Layer

See HTTPS

I

implementing policies 3-12

incident management scenario 3-5

installing the PMC application 2-2

interactions

Cisco Security Agent 2-9

client-server 2-1

server 1-15

system 1-15

user 1-16

J

joining a VTG 3-30

L

Land Mobile Radio

See LMR

latching the PTT button 1-10

license requirements 3-17

LMR

channel representation 3-9

gateway 1-4

PTT audio application 3-7

location 3-13

log files 6-1

logging in to the PMC

local login 3-19

login caveats 3-16

login information 3-16

logging out of the PMC 3-36

M

MCS servers

documentation xii

microphone setup 2-15

multicast communications 3-11

multicast connection 3-13

N

non-critical upgrades 2-24

note, described xiii

O

operator role 1-5

optimizing audio 2-11

optional settings submenus 4-11

overview

Cisco IPICS 1-2

PMC 1-6

P

PMC

application recovery 5-5

automatic update process 2-22

buttons 3-30

caveats 1-10

channels

interactions 3-25

latch 3-4

states 3-28

support 3-8

terminology 3-9

traffic activity indicators 3-33

checking for updates 2-23

client application 1-4

communications interruptions 5-4

configuration customization 1-8

customizing the application 4-1

disconnected mode 3-20

downloading the update 2-25

GUI 1-8

illustration 1-6

installation

caveats 2-3

installing the application 2-2

interactions

Cisco Security Agent 2-9

client-server 2-1

interface 1-6

interoperability features 3-7

joining a VTG 3-30

key assignments 3-32

license requirements 3-17

locations 3-13

logging in

caveats 3-16

local login 3-19

logging out 3-36

logs

accessing the logs 6-3

accessing the submenu 6-2

caveats 6-6

describing the logs 6-7

examples 6-8

files 6-1

identifying the logs 6-1

using the logs 6-5

managing version numbers 2-21

offline mode 3-18

recovering the system 5-1

recovery caveats 5-3

recovery scenarios 5-3

reverting to a previous version 2-28

scenarios

incident management 3-5

interactions 3-1

PMC user interaction 3-6

skin

caveats 4-5

mismatch 4-5

system requirements 1-13

troubleshooting

application 7-1

audio settings 7-5

caveats 7-21

channel activation issues 7-18

Cisco Security Agent 7-7

codec misconfiguration 7-19

coexistence 7-8

configuration file changes 7-4

connectivity issues 7-12

DNS issues 7-18

error messages 7-22

execution 7-2

headset 7-6

headset issues 7-9

microphone 7-6

multicast connections 7-16

offline mode 7-17

one-way audio 7-8

optional settings menu 7-5

resolving IP address changes 7-10

right-to-left language support 7-20

voice quality 7-11

VPN issues 7-12

winsock corruption 7-17

uninstalling the application 2-29

upgrading the application

critical upgrades 2-24

messages 2-26

non-critical upgrades 2-24

process 2-20

types of upgrades 2-23

user privileges 3-11

using the logs 6-1

using the optional settings 4-11

version number management 2-21

voice quality tips 2-16

PMC ID 1-15

PMC installation caveats 2-3

PTT button 3-31

Push-to-Talk Management Center

See PMC

R

recovery scenarios 5-3

remote connection 3-13

reverting to a previous version of the PMC 2-28

right-to-left language support 7-20

S

scenarios 3-1

server

commands 3-26

dynamic configuration 3-24

location support 3-13

role 3-10

server commands

channel list 3-26

disable channel 3-26

disable user 3-26

mute user 3-26

retrieve logs 3-26

set logging level 3-26

server-PMC login sequence 3-17

skin caveats 4-5

skin mismatch 4-5

supported codecs 3-15

supported features 3-7

supported user roles 1-4

system administrator role 1-5

system interactions 1-15

system recovery 5-1

system recovery caveats 5-3

T

TAC Case Collection Tool 7-12

traffic activity indicators 3-33

troubleshooting the PMC application 7-1

U

unicast communications 3-11

unicast connection 3-13

uninstalling the PMC application 2-29

updating the PMC application 2-23

upgrading the PMC

critical upgrade 2-27

non-critical upgrade 2-25

types of upgrades 2-23

user channel activity interaction 3-35

user privileges 3-11

user role 1-5

using the microphone 2-14

using the PMC buttons 3-30

V

version number management 2-21

Virtual Talk Groups

See VTGs

voice quality issues 7-11

voice quality tips 2-16

volume down button 3-31

volume up button 3-31

VTGs

channel 1-6

server-PMC interaction 3-30

states 1-17

user interaction states 3-28