Table Of Contents
A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - R - S - T - U - V -
Index
A
activating the PMC buttons 3-30
activation button 3-31
application recovery 5-5
audio quality 2-11
audio settings configuration 2-11
automatic update process 2-22
B
browser support 1-9
C
CallManager
documentation xii
caution, described xiv
channel interaction 1-17
channel name 3-10
channels
activated 1-8
dispatcher policy channel 3-12
interactions 3-25
latch 3-4
locations 3-13
maximum channel support 3-27
policies 3-12
terminology 3-9
traffic activity indicators 3-33
VTGs 1-6
channel states 3-28
channel traffic activity
administratively stopping transmission 3-35
implicit floor control 3-35
indicators 3-33
interaction 3-35
receive and transmit indicators 3-33
checking the microphone 2-15
Cisco IOS
documentation xiii
Cisco IPICS
benefits 1-2
browser support 1-9
components 1-3
deployment 1-11
overview 1-2
server 1-3
server interactions 1-15
user interactions 1-16
Cisco IPICS user roles 1-4
Cisco IP Phones
documentation xii
Cisco IP Phone support 1-4
Cisco Land Mobile Radio (LMR)
documentation xiii
Cisco Security Agent
documentation xiii
codec support 3-15
communications
multicast 3-11
unicast 3-11
communications interruptions 5-4
components
Cisco IPICS server 1-3
Cisco IP Phone 1-4
gateways 1-4
PMC 1-4
router media service 1-4
configuring audio settings 2-11
conventions, document xiii
critical upgrades 2-24
customizing the PMC application 4-1
D
disconnected mode 3-20
dispatcher role 1-5
documentation
CallManager xii
Cisco IOS xiii
Cisco IP Phones xii
Cisco Land Mobile Radio (LMR) xiii
Cisco Security Agent xiii
conventions xiii
MCS servers xii
downloading the PMC update 2-25
dynamic configuration 3-24
E
echo
multiple channels 3-4
error messages 7-22
F
feature support
channels 3-8
implementing policies 3-12
interoperability 3-7
locations 3-13
G
gateways
LMR 1-4
router media service 1-4
H
HTTPS 2-3
Hypertext Transfer Protocol over Secure Sockets Layer
See HTTPS
I
implementing policies 3-12
incident management scenario 3-5
installing the PMC application 2-2
interactions
Cisco Security Agent 2-9
client-server 2-1
server 1-15
system 1-15
user 1-16
J
joining a VTG 3-30
L
Land Mobile Radio
See LMR
latching the PTT button 1-10
license requirements 3-17
LMR
channel representation 3-9
gateway 1-4
PTT audio application 3-7
location 3-13
log files 6-1
logging in to the PMC
local login 3-19
login caveats 3-16
login information 3-16
logging out of the PMC 3-36
M
MCS servers
documentation xii
microphone setup 2-15
multicast communications 3-11
multicast connection 3-13
N
non-critical upgrades 2-24
note, described xiii
O
operator role 1-5
optimizing audio 2-11
optional settings submenus 4-11
overview
Cisco IPICS 1-2
PMC 1-6
P
PMC
application recovery 5-5
automatic update process 2-22
buttons 3-30
caveats 1-10
channels
interactions 3-25
latch 3-4
states 3-28
support 3-8
terminology 3-9
traffic activity indicators 3-33
checking for updates 2-23
client application 1-4
communications interruptions 5-4
configuration customization 1-8
customizing the application 4-1
disconnected mode 3-20
downloading the update 2-25
GUI 1-8
illustration 1-6
installation
caveats 2-3
installing the application 2-2
interactions
Cisco Security Agent 2-9
client-server 2-1
interface 1-6
interoperability features 3-7
joining a VTG 3-30
key assignments 3-32
license requirements 3-17
locations 3-13
logging in
caveats 3-16
local login 3-19
logging out 3-36
logs
accessing the logs 6-3
accessing the submenu 6-2
caveats 6-6
describing the logs 6-7
examples 6-8
files 6-1
identifying the logs 6-1
using the logs 6-5
managing version numbers 2-21
offline mode 3-18
recovering the system 5-1
recovery caveats 5-3
recovery scenarios 5-3
reverting to a previous version 2-28
scenarios
incident management 3-5
interactions 3-1
PMC user interaction 3-6
skin
caveats 4-5
mismatch 4-5
system requirements 1-13
troubleshooting
application 7-1
audio settings 7-5
caveats 7-21
channel activation issues 7-18
Cisco Security Agent 7-7
codec misconfiguration 7-19
coexistence 7-8
configuration file changes 7-4
connectivity issues 7-12
DNS issues 7-18
error messages 7-22
execution 7-2
headset 7-6
headset issues 7-9
microphone 7-6
multicast connections 7-16
offline mode 7-17
one-way audio 7-8
optional settings menu 7-5
resolving IP address changes 7-10
right-to-left language support 7-20
voice quality 7-11
VPN issues 7-12
winsock corruption 7-17
uninstalling the application 2-29
upgrading the application
critical upgrades 2-24
messages 2-26
non-critical upgrades 2-24
process 2-20
types of upgrades 2-23
user privileges 3-11
using the logs 6-1
using the optional settings 4-11
version number management 2-21
voice quality tips 2-16
PMC ID 1-15
PMC installation caveats 2-3
PTT button 3-31
Push-to-Talk Management Center
See PMC
R
recovery scenarios 5-3
remote connection 3-13
reverting to a previous version of the PMC 2-28
right-to-left language support 7-20
S
scenarios 3-1
server
commands 3-26
dynamic configuration 3-24
location support 3-13
role 3-10
server commands
channel list 3-26
disable channel 3-26
disable user 3-26
mute user 3-26
retrieve logs 3-26
set logging level 3-26
server-PMC login sequence 3-17
skin caveats 4-5
skin mismatch 4-5
supported codecs 3-15
supported features 3-7
supported user roles 1-4
system administrator role 1-5
system interactions 1-15
system recovery 5-1
system recovery caveats 5-3
T
TAC Case Collection Tool 7-12
traffic activity indicators 3-33
troubleshooting the PMC application 7-1
U
unicast communications 3-11
unicast connection 3-13
uninstalling the PMC application 2-29
updating the PMC application 2-23
upgrading the PMC
critical upgrade 2-27
non-critical upgrade 2-25
types of upgrades 2-23
user channel activity interaction 3-35
user privileges 3-11
user role 1-5
using the microphone 2-14
using the PMC buttons 3-30
V
version number management 2-21
Virtual Talk Groups
See VTGs
voice quality issues 7-11
voice quality tips 2-16
volume down button 3-31
volume up button 3-31
VTGs
channel 1-6
server-PMC interaction 3-30
states 1-17
user interaction states 3-28