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Table Of Contents

Documentation Resources

Documentation Groups

Cisco Connection Groups

E-Mail Aliases

Engineering/Release Operations

Documentation Part Numbers

Reference Material for Writers and Editors

Documentation Resources

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This appendix provides lists of useful websites and e-mail aliases to help writers and editors track, research, and write Cisco documentation. This appendix also contains a list of websites for information about Cisco style, templates, and so forth. In addition, there are process and procedure tips to help you work more efficiently.

This appendix includes the following sections:

•Documentation Groups

•Cisco Connection Groups

•E-Mail Aliases

•Engineering/Release Operations

•Documentation Part Numbers

•Reference Material for Writers and Editors

Documentation Groups

You can find the Cisco documentation groups at the Cisco Documentation Groups' internal home page at the following website:

http://wwwin.cisco.com/techdoc/

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Note There is also a link to the New Hire Information page from this site.

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Cisco Connection Groups

You can find the Cisco.com groups at the following websites:

•Cisco.com group home page

http://wwwin.cisco.com/webdev/internet/

•Central Engineering Services documentation tools related to publishing (contains information about CCIM, doc bugs, and online help)

http://wwwin.cisco.com/techdoc/doctools/index.shtml

•Central Publishing Services documentation resources related to illustrations and documentation production

http://wwwin.cisco.com/ios/spd/kmd/cps/dcr/tm.shtml

•Documentation Schedule Database (DSD)

http://wwwin.cisco.com/cgi-bin/it/cdc/dsd/dsd_login.pl

•Publishing Processes and Policies

http://wwwin.cisco.com/webdev/internet/adp/

E-Mail Aliases

You can use the following e-mail aliases to answer some of your documentation questions:

dcs	Use this alias to send questions or information regarding the document-release process, including the Documentation Schedule Database (DSD), photocopy documents, or part numbers, to the documentation control specialists. Use this alias also to send technical questions or problems to a DSD developer.
doc-dev	Use this alias to send questions or information that is important to the entire document-development organization.
doc-printprod	Use this alias to send Documentum Web Publisher paths (for bound documents), questions regarding document production, or information that is important to print-production coordinators.
styleteam	Use this alias to send questions or information to the Style Team.
editing	Use this alias to send questions or information that is important to all editors.
illus	Use this alias to send questions or information that is important to all illustrators. Do not use this alias to submit items for illustration.
doc-translation	Use this alias to send questions or information that is important regarding translated warnings.

Visit http://www-mailer.cisco.com/mailer.html (Mailer home page) for more information about aliases.

Engineering/Release Operations

You can find engineering information at the following websites:

•Central Engineering Services documentation tools related to publishing (contains information about CCIM, doc bugs, FrameMaker templates, and online help)

http://wwwin.cisco.com/techdoc/doctools/index.shtml

•Cisco Software Release Operations

http://wwwin-release.cisco.com/relops/index/intro.shtml

•IOS Software Release Operations

http://wwwin-release.cisco.com/relops/

•Project Data System (IOS features)

http://wwwin-eit.cisco.com/pds/cf/

•Release Operations TrainTracker

http://wwwin-rtim.cisco.com/traintracker/go?tab=home

•Corporate Defect Tracking (DDTS) home page

http://wwwin.cisco.com/ios/cets/pdi/cbms/

•Engineering@Cisco home page

http://wwwin-eng.cisco.com/Eng/CntlSvcs/InfoFrwk/GblEngWWW/Public/eng-home.htm

•Engineering Document Control System (EDCS) (engineering specifications)

http://wwwin-eng.cisco.com/Eng/CntlSvcs/InfoFrwk/GblEngWWW/Public/gold-index.html

•EDCS browser

http://wwwin-eng.cisco.com/Eng/CntlSvcs/InfoFrwk/GblEngWWW/EngRestricted/
eng-project-index.html

•Cisco IOS software image-naming conventions

http://wwwin-eng.cisco.com/Eng/Process/Release/image_naming

Documentation Part Numbers

Customer documents are assigned unique numbers that facilitate customer ordering, product kitting, and internal project tracking. Any customer document other than an embedded online help file requires a documentation part number.

Documentation part numbers are generated by the Cisco Document Control team and administered by means of the Document Schedule Database (DSD).

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Note For the most recent information about documentation part numbers, see the following websites:

•Document Control team at http://wwwin.cisco.com/ios/spd/kmd/cps/documentcontrol/.

•DSD at http://wwwin.cisco.com/cgi-bin/it/cdc/dsd/dsd_login.pl and click the Download DSD User Guide link.

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Reference Material for Writers and Editors

As you work on Cisco documentation, you should find the following style, tool, and technical references to be helpful.

Topic	Document Title
Cisco style and tool references	•Cisco Distribution Team home page and change-request form to submit changes to the style guide http://wwwin.cisco.com/ios/spd/kmd/cps/dcr/templates/tmpl_req/ •FrameMaker Templates Handbook and other template resources Documentum Web Publisher (http://ecmx-wp.cisco.com/wp/), under Sites (Web Cabinets)/TD/docs/general/TD_FM_Templates •The Cisco Marketing Style Guide http://resources.cisco.com/app/tree.taf?asset_id=111647&public_view=true&randomid=73643ed2df42ef428ab48242b12df9f1 •Cisco Technical Documentation Style Guide (latest version of style guide) http://preview.cisco.com/en/US/docs/general/style/guide/latest/sg.html •Guidelines for Writing Single-Sourced Cisco IOS Documentation http://wwwin-eng.cisco.com/Workgroup/Mkt/IOS_Doc/Process/iwg.pdf •Command Reference Tagging Guidelines for the Cisco IOS Doc Set http://wwwin-eng.cisco.com/Workgroup/Mkt/IOS_Doc/Process/Job_Guidelines_Aids/CRefTag.pdf •Task Table Tagging Guidelines for FrameMaker http://wwwin-eng.cisco.com/Workgroup/Mkt/IOS_Doc/Process/Job_Guidelines_Aids/tasktag.pdf •Direct access to Cisco Technical Documentation http://www.cisco.com/go/techdocs Note The above URL points to the Product Selector Application (PSA), where customers can find all Cisco technical documentation. Feel free to use this URL in prefaces, release notes, and other docs where you need to provide a general link to Cisco technical documentation.
Other style and tool references	•The Chicago Manual of Style •IEEE Transactions, Journals, and Letters: Information for Authors (p. 4) www.ieee.org/pubs/transactions/auinfo03.pdf •The Elements of Style •Language-tools references http://www.itools.com/research-it/research-it.html •Merriam-Webster's Collegiate Dictionary http://www.m-w.com/home.htm •Microsoft Manual of Style for Technical Publications •Online writing resources http://wwwin.cisco.com/ios/spd/kmd/cps/dcr/templates/tmpl_req/ •Words into Type
Cisco technical references	•Accessibility Initiative http://wwwin.cisco.com/accessibility/ •Cisco Industry Standards and Regulations Library http://wwwin-tools.cisco.com/cse/stds/jsp/home.do •Cisco Legal Services http://wwwin.cisco.com/legal/index.html Contains information on corporate affairs, licensing and technology, intellectual property, regulatory affairs, privacy, and more. •Cisco trademarks http://wwwin.cisco.com/techdoc/doctools/template/Trademarks.shtml •Networking Master Terminology List http://wwwin.cisco.com/CustAdv/ts/learning/shared/epws/docs/PTK/REF-TL-NMTL.pdf
Other technical references	•ATM Dictionary http://www.cell-relay.com/cell-relay/FAQ/dictionary/dictionary.html •The Authoritative Dictionary of IEEE Standards Terms •Computer dictionaries and glossaries http://www.carnegielibrary.org/subject/compinternet/dictionaries.html •IBM Dictionary of Computing •Microsoft Computer Dictionary •Newton's Telecom Dictionary (published annually) •Tom Sheldon's Linktionary.com http://www.linktionary.com/linktionary.html