Cisco Pulse Administrator Guide, Release 1.0.5 - Reinstalling the Operating System on the Pulse Appliances [Cisco Pulse]

Table Of Contents

Reinstalling the Operating System on the Pulse Appliances

What Happens While Reinstalling the Operating System

Performing the Operating System Reinstallation

Reinstalling the Operating System on the Pulse Appliances

The Pulse Appliances ship with the operating system already installed. However, if a situation arises wherein the operating system needs to be reinstalled, it can be done using an operating system installer, which is included on a DVD that ships with each appliance. The part number of the DVD that ships with the Pulse Collect and Connect Appliances is 80-9523-01.

Note This information is intended for the network administrator who is responsible for the basic setup and maintenance of the Pulse Appliances.

These topics describe the operating system reinstallation:

•What Happens While Reinstalling the Operating System

•Performing the Operating System Reinstallation

What Happens While Reinstalling the Operating System

The operating system installer automatically performs these tasks:

•Optionally, checks the integrity of the DVD.

•Reformats the hard disk into partitions.

•Installs the operating system.

•Configures the system with drivers, checks services, and so on.

Therefore, you should have to take these actions only:

•Indicate whether or not the installer should proceed with the reinstallation process, which reformats the hard disk, thereby removing the contents of the hard disk.

•Indicate whether or not the installer should perform the optional check of the DVD.

Note During the reinstallation process, the installer reformats the hard disk, thereby removing the hard disk contents. Before reinstalling the operating system, make sure to create a backup of the hard disk contents.

The installation takes approximately 20 minutes to complete.

After the installation of the operating system is complete, the Setup wizard appears. This wizard guides the network administrator through the configuration of some basic attributes. For more information on configuring these attributes using the Setup wizard, see the "Configuring Basic Attributes" section on page 3-8.

After you configure the basic attributes, the system administrator must reinstall the application software. Each Pulse Appliance ships with another CD that includes the application software that you ordered. These are the CD part numbers:

•For the Pulse Collect application software: 80-9525-01 or 80-9553-01

•For the Pulse Connect application software: 80-9524-01

Each CD generally includes application software for major releases, for example, release 1.0. Before installing this software version, you must check on Cisco.com to determine if a later software version exists.

Note For the Cisco.com location at which you can check for the latest application software, see the release notes for the latest Cisco Pulse software release.

Performing the Operating System Reinstallation

This topic describes how to reinstall the operating system on a Pulse Collect or Connect Appliance.

Before You Begin

Before reinstalling the operating system:

•You must back up the hard disk contents of the appliance because the reformatting of the hard disk removes the contents.

•You need the DVD that contains the operating system installer (Cisco part number 80-9523-01).

•You must check for the latest release of application software on Cisco.com. If a later release of software exists on Cisco.com, download it and install that release instead of the release on the CD.

Note For the Cisco.com location at which you can check for the latest application software, see the latest Cisco Pulse release notes.

Procedure

To reinstall the operating system on a Pulse Appliance:

Step 1 Insert the DVD into the DVD drive of the appliance.

The operating system installer launches, then asks if you want to proceed with the reinstallation process, which reformats the hard disk, thereby removing all hard disk contents (See Figure C-1).

Figure C-1 Operating System Installer—Verifying Removing Hard Disk Contents

Step 2 Click Continue.

The Confirm Overwrite dialog box appears as shown in Figure C-2.

Figure C-2 Operating System Installer—Confirm Overwrite Dialog Box

Step 3 Click Yes.

The installer then prompts you to check the integrity of the DVD. We recommend that you proceed with this check.

Step 4 Click Check.

The installer begins the check as shown in Figure C-3.

Figure C-3 Operating System Installer—Checking the Media

After the installer finishes the media check, it reports the status of the check. If it does not detect any problems, it begins to reformat the hard disk as shown in Figure C-4.

Figure C-4 Operating System Installer—Formatting the Partitions

After the installer finishes reformatting the hard disk, it begins to install the operating system as shown in Figure C-5.

Figure C-5 Operating System Installer—Installing the Operating System

After the installer finishes installing the operating system, it begins to configure the system with drivers as shown in Figure C-6.

Figure C-6 Operating System Installer—Configuring the System

After the installer finishes configuring the system, it ejects the DVD and restarts the appliance.

After a few minutes, the Setup wizard appears. This wizard guides you through the configuration of some basic attributes.

Step 5 For more information on configuring the basic attributes using the Setup wizard, see the "Configuring Basic Attributes" section on page 3-8.

Step 6 After you configure the basic attributes, the system administrator must reinstall the application software.

Each Pulse Appliance ships with another CD that includes the application software that you ordered. This CD generally includes application software for major releases, for example, release 1.0. Before installing this software version, you must check on Cisco.com to determine if a later software version exists. If a later version of software exists on Cisco.com, download and install that version instead of the version on the CD.

Note For the Cisco.com location at which you can check for the latest application software, see the release notes for the latest Cisco Pulse software release.

For information on installing the application software, see the "Installing Application Software on a Pulse Collect Appliance" section on page 4-2 and the "Installing Application Software on a Pulse Connect Appliance" section on page 4-5.

	Cisco Pulse Administrator Guide, Release 1.0.5
	Reinstalling the Operating System on the Pulse Appliances
Cisco Pulse Administrator Guide, Release 1.0.5 Preface Cisco Pulse Overview Planning the Cisco Pulse Deployment Setting Up the Pulse Appliances Installing Cisco Pulse Application Software Installing the Cisco Pulse Software License Configuring and Maintaining Cisco Pulse Creating and Maintaining Vocabularies Monitoring Cisco Pulse Customizing and Maintaining Cisco Pulse Using the Command-Line Interface Backing Up Cisco Pulse Data Developing a Gadget for the Home Page Viewing Business Data Network Configuration Requirements Allowing Pulse Locator Access to Anonymous Users Reinstalling the Operating System on the Pulse Appliances Recovering the Pulse Appliances Glossary Index	Download this chapter Reinstalling the Operating System on the Pulse Appliances Download the complete book Book-level PDF: Cisco Pulse Administrator Guide (PDF - 16 MB) Feedback Table Of Contents Reinstalling the Operating System on the Pulse Appliances What Happens While Reinstalling the Operating System Performing the Operating System Reinstallation Reinstalling the Operating System on the Pulse Appliances The Pulse Appliances ship with the operating system already installed. However, if a situation arises wherein the operating system needs to be reinstalled, it can be done using an operating system installer, which is included on a DVD that ships with each appliance. The part number of the DVD that ships with the Pulse Collect and Connect Appliances is 80-9523-01. Note This information is intended for the network administrator who is responsible for the basic setup and maintenance of the Pulse Appliances. These topics describe the operating system reinstallation: •What Happens While Reinstalling the Operating System •Performing the Operating System Reinstallation What Happens While Reinstalling the Operating System The operating system installer automatically performs these tasks: •Optionally, checks the integrity of the DVD. •Reformats the hard disk into partitions. •Installs the operating system. •Configures the system with drivers, checks services, and so on. Therefore, you should have to take these actions only: •Indicate whether or not the installer should proceed with the reinstallation process, which reformats the hard disk, thereby removing the contents of the hard disk. •Indicate whether or not the installer should perform the optional check of the DVD. Note During the reinstallation process, the installer reformats the hard disk, thereby removing the hard disk contents. Before reinstalling the operating system, make sure to create a backup of the hard disk contents. The installation takes approximately 20 minutes to complete. After the installation of the operating system is complete, the Setup wizard appears. This wizard guides the network administrator through the configuration of some basic attributes. For more information on configuring these attributes using the Setup wizard, see the "Configuring Basic Attributes" section on page 3-8. After you configure the basic attributes, the system administrator must reinstall the application software. Each Pulse Appliance ships with another CD that includes the application software that you ordered. These are the CD part numbers: •For the Pulse Collect application software: 80-9525-01 or 80-9553-01 •For the Pulse Connect application software: 80-9524-01 Each CD generally includes application software for major releases, for example, release 1.0. Before installing this software version, you must check on Cisco.com to determine if a later software version exists. Note For the Cisco.com location at which you can check for the latest application software, see the release notes for the latest Cisco Pulse software release. Performing the Operating System Reinstallation This topic describes how to reinstall the operating system on a Pulse Collect or Connect Appliance. Before You Begin Before reinstalling the operating system: •You must back up the hard disk contents of the appliance because the reformatting of the hard disk removes the contents. •You need the DVD that contains the operating system installer (Cisco part number 80-9523-01). •You must check for the latest release of application software on Cisco.com. If a later release of software exists on Cisco.com, download it and install that release instead of the release on the CD. Note For the Cisco.com location at which you can check for the latest application software, see the latest Cisco Pulse release notes. Procedure To reinstall the operating system on a Pulse Appliance: Step 1 Insert the DVD into the DVD drive of the appliance. The operating system installer launches, then asks if you want to proceed with the reinstallation process, which reformats the hard disk, thereby removing all hard disk contents (See Figure C-1). Figure C-1 Operating System Installer—Verifying Removing Hard Disk Contents Step 2 Click Continue. The Confirm Overwrite dialog box appears as shown in Figure C-2. Figure C-2 Operating System Installer—Confirm Overwrite Dialog Box Step 3 Click Yes. The installer then prompts you to check the integrity of the DVD. We recommend that you proceed with this check. Step 4 Click Check. The installer begins the check as shown in Figure C-3. Figure C-3 Operating System Installer—Checking the Media After the installer finishes the media check, it reports the status of the check. If it does not detect any problems, it begins to reformat the hard disk as shown in Figure C-4. Figure C-4 Operating System Installer—Formatting the Partitions After the installer finishes reformatting the hard disk, it begins to install the operating system as shown in Figure C-5. Figure C-5 Operating System Installer—Installing the Operating System After the installer finishes installing the operating system, it begins to configure the system with drivers as shown in Figure C-6. Figure C-6 Operating System Installer—Configuring the System After the installer finishes configuring the system, it ejects the DVD and restarts the appliance. After a few minutes, the Setup wizard appears. This wizard guides you through the configuration of some basic attributes. Step 5 For more information on configuring the basic attributes using the Setup wizard, see the "Configuring Basic Attributes" section on page 3-8. Step 6 After you configure the basic attributes, the system administrator must reinstall the application software. Each Pulse Appliance ships with another CD that includes the application software that you ordered. This CD generally includes application software for major releases, for example, release 1.0. Before installing this software version, you must check on Cisco.com to determine if a later software version exists. If a later version of software exists on Cisco.com, download and install that version instead of the version on the CD. Note For the Cisco.com location at which you can check for the latest application software, see the release notes for the latest Cisco Pulse software release. For information on installing the application software, see the "Installing Application Software on a Pulse Collect Appliance" section on page 4-2 and the "Installing Application Software on a Pulse Connect Appliance" section on page 4-5.
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