Table Of Contents

Preface

Document Revision History

Organization

Related Publications

Conventions

Obtaining Documentation and Submitting a Service Request

Preface

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This preface describes who should read the Cisco Service Control Application Reporter User Guide, how it is organized, and its document conventions.

This guide is intended for experienced network administrators who are responsible for generating reports of the daily operation using the Cisco Service Control Application Reporter (SCA Reporter).

Document Revision History

Cisco Service Control Release	Part Number	Publication Date
Release 3.1.5	OL-8411-05	November, 2007

Description of Changes

Added the following new features:

•Configuring colors used in charts. See:

–How to Set the Colors Used in Charts, page 2-12

–How to Change the Colors Used in a Chart, page 5-11

•Configuring the chart legend globally (see How to Configure the Legend Displayed in Charts, page 2-17)

Cisco Service Control Release	Part Number	Publication Date
Release 3.1.0	OL-8411-04	May, 2007

Description of Changes

Added the following new features:

•Installing the SCA Reporter under Linux, page 2-6

•New Command-Line Interface commands

•Prescheduled Reports, page 6-1

•Virtual Links Monitoring Template Group, page D-8 and new templates to existing template groups

Cisco Service Control Release	Part Number	Publication Date
Release 3.0.5	OL-8411-03	November, 2006

Description of Changes

Editorial changes only

Cisco Service Control Release	Part Number	Publication Date
Release 3.0.3	OL-8411-02	May, 2006

Description of Changes

•Updated Online Help

•Added Troubleshooting Section

•Added Glossary

Cisco Service Control Release	Part Number	Publication Date
Release 3.0.0	OL-8411-01	December, 2005

Organization

The major sections of this guide are as follows:

Table 1 Documentation Organization 

Chapter	Title	Description
Chapter 1	General Overview	Provides a brief overview of the Cisco Service Control solution and describes the components of the system.
Chapter 2	Getting Started	Provides an introduction to the Cisco Service Control Application Reporter (SCA Reporter), explains some basic concepts, and provides instructions on how to install and launch the SCA Reporter. It also provides Basic terminology and a Quick Start section.
Chapter 3	Using the Cisco Service Control Application Reporter	Describes basic and advanced configuration of the SCA Reporter. It also describes how to navigate in the GUI.
Chapter 4	Managing Report Instances	Describes the features of the SCA Reporter, including creating a new report instance and modifying an existing report instance.
Chapter 5	Working with Reports	Describes the available actions for the SCA Reporter, including viewing and adjusting the chart display.
Chapter 6	The SCA Reporter Command-Line Interface	Explains how to use the SCA Reporter Command-Line Interface to generate reports.
Appendix A	Installing and Upgrading SCA Reporter Templates	Describes how to install and upgrade SCA Reporter templates.
Appendix B	Troubleshooting	Describes SCA Reporter error messages and their probable causes and solutions.
Appendix C	The SCA Reporter as a Tool in the SCA BB Console	Describes the SCA Reporter as a tool in the SCA BB Console.
Appendix D	SCA Reporter Templates	Describes the properties of report instances created from the SCA Reporter templates, organized by template groups.

Related Publications

The following related publications are available for the Cisco Service Control Application Reporter:

•Cisco Service Control Application for Broadband User Guide

•Cisco Service Control Application for Broadband Reference Guide

•Cisco Service Control Management Suite Collection Manager User Guide

To view Cisco documentation or obtain general information about the documentation, refer to the following sources:

•Obtaining Documentation and Submitting a Service Request

•The Cisco Information Packet that shipped with your SCE 2000 platform.

Conventions

This document uses the following conventions:

Table 3-2 Documentation Conventions 

Convention	Description
boldface font	Commands and keywords are in boldface .
italic font	Arguments for which you supply values are in italics .
[ ]	Elements in square brackets are optional.
{x | y | z}	Alternative keywords are grouped in braces and separated by vertical bars.
[x | y | z]	Optional alternative keywords are grouped in brackets and separated by vertical bars.
string	A nonquoted set of characters. Do not use quotation marks around the string, or the string will include the quotation marks.
screen font	Terminal sessions and information that the system displays are in screen font.
boldface screen font	Information you must enter is in boldface screen font.
italic screen font	Arguments for which you supply values are in italic screen font.
<>	Nonprinting characters, such as passwords, are in angle brackets.
[ ]	Default responses to system prompts are in square brackets.
!, #	An exclamation point (!) or a pound sign (#) at the beginning of a line of code indicates a comment line.

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Note Means reader take note . Notes contain helpful suggestions or references to materials not covered in this manual.

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Caution Means reader be careful . In this situation, you might do something that could result in equipment damage or loss of data.

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Warning Means reader be warned . In this situation, you might do something that could result in bodily injury.

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Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.